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Home › NC › Tarboro › Think AND Grow Child Care Center #4
201 Shirley Street, Tarboro NC 27886 · License #33000510 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .0601 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 38 Completed Date: 6/16/2026 Age: From 0 To 10 Total Minutes: 285 Time In: 09:05 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Kim Barnes, Child Care Consultant, assisted with today's visit. Upon arrival, C. Thorpe, Assistant Administrator, was present and available to assist with today’s visit. Shortly after the visit began, L. Knight, Administrator, arrived and was available to assist with the rest of the visit. Your program currently operates with a three-star license issued on February 4, 2023, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for the child care administrator who has at least 10 years of documented child care administration work experience in a licensed program. Your last annual compliance visit was conducted on July 7, 2025. The sanitation inspection was completed on February 16, 2026, with a “Superior” classification “2” demerits. The fire inspection was completed on June 25, 2025, and the center was approved for daytime care only. The license was posted, and the restrictions were in compliance. Thirty-eight children from ages 4 months year-old to 10 years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff child ratios to be in compliance. Children were observed playing in centers with developmentally appropriate toys, engaging in gross motor play in the outdoor learning environment and children in the infant room were observed being fed by the caregiver and playing on the floor. The following was served for lunch: turkey sausage, green beans, pears, bread, and milk. All items for transportation were verified as in compliance. The vehicle used for transportation is a Chevrolet Express Van with license plate KCZ-9259, with a registration that expires on January 31, 2027, Insurance expires on July 20, 2026, and L. Knight has a valid drivers license through December 23, 2028, and Carol Thorpe has a valid license through October 17, 2028. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 103 The number of children present was not within permit capacity. In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. GS 110-91(7) & .1401(f) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. 15A NCAC 18A .2804(d)&(g) 701 A safe and comfortable bed, crib, or cot, equipped with a firm waterproof mattress at least 4 inches thick was not provided for each child receiving overnight care. In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. 10A NCAC 09 .0603 807 A safe indoor and outdoor environment was not provided for the children. In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. T. Staton did not have documentation of completing her annual emergency information form. .0701(a) 1301 Center did not maintain a record of daily attendance. In space number three (3) and space number five (5) attendance was not completed for the children present. GS 110-91(9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 92%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Think and Grow Day Care Center, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think and Grow Day Care Center, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN FILES Ten percent of all staff and children’s files were reviewed today. The children’s files were found to be well organized and incompliance; however, the staff files were missing a few items. ROOM CAPACITY: In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. You moved one of two five-year-old children to space number six (6). We reviewed your facility floor plan and made sure you understood only 11 children can present in space number four. This was corrected during the visit. SAFE SLEEP CHECKS: In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. Sleep checks need to be completed every 15 minutes when children are sleeping. The teacher stated she usually keeps the sleep check in a binder on the shelf. We discussed placing the sleep charts in a place where they were visible so the teacher wouldn’t forget to complete them. INDOOR EQUIPMENT AND FURNISHING: In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. Please remove all ill-fitting sheets and replace them with sheets that fit snuggly. NUTRITION OF INFANTS: In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. All bottles and baby food containers must be labeled with the child’s name and date. ATTENDANCE: In space number three (3) and space number five (5) attendance was not completed for the children present. Please make sure attendance is completed upon each child’s arrival. ELECTRICAL OUTLET: In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. Please remember to check each electrical outlet several times throughout the day to make sure all outlets remain covered. You covered the outlet with a protective cover. This was corrected during the visit. SAFE INDOOR AND OUTDOOR: In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. Please fix the hinge on the door to make sure the doors open and close appropriately. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. Please have the gate door fixed and the top of the fence realigned. ACTIVITY PLANS: In space number two (2) the lesson plan was posted; however, the dates were not correct. The lesson plan was dated for STAFF EMERGENCY INFORMATION FORM: T. Staton did not have documentation of completing her annual emergency information form. It was stated she completed it on January 6, 2026; however, there was no documentation. HEALTH AND SAFTY TRAININGS: T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. Please remember the health and safety trainings must be completed within one year of employment and every five years thereafter. RECOGNIZING AND RESPONDING TO SUSPICIONS OF CHILD MALTREATMENT: T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. Please go to the NC Positive Childhood Alliance website: https://positivechildhoodalliancenc.org/ to complete the training. ABCMS MOODLE TRAINING/CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. REMINDERS: CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on October 23, 2024. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, RTI is waiting for the results of your lead paint and asbestos testing. MEETING EDUCATION REQUIREMENTS LEAD TEACHERS AFTER AUGUST 2026: Complimentary Professional Development Teacher Memberships (PDTM) from Teaching Strategies will expire on August 20, 2026. Please be sure to finish any CDA or other coursework currently in progress, or that you plan to begin, before August 20. Download or print your course completion certificates and transcripts for your records. There are other ways meet the education requirements for lead child care teachers. DCDEE has created a summary of these options, including avenues to earn a Child Development Associate (CDA) Credential or the North Carolina Early Childhood Credential. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0603 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 38 Completed Date: 6/16/2026 Age: From 0 To 10 Total Minutes: 285 Time In: 09:05 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Kim Barnes, Child Care Consultant, assisted with today's visit. Upon arrival, C. Thorpe, Assistant Administrator, was present and available to assist with today’s visit. Shortly after the visit began, L. Knight, Administrator, arrived and was available to assist with the rest of the visit. Your program currently operates with a three-star license issued on February 4, 2023, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for the child care administrator who has at least 10 years of documented child care administration work experience in a licensed program. Your last annual compliance visit was conducted on July 7, 2025. The sanitation inspection was completed on February 16, 2026, with a “Superior” classification “2” demerits. The fire inspection was completed on June 25, 2025, and the center was approved for daytime care only. The license was posted, and the restrictions were in compliance. Thirty-eight children from ages 4 months year-old to 10 years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff child ratios to be in compliance. Children were observed playing in centers with developmentally appropriate toys, engaging in gross motor play in the outdoor learning environment and children in the infant room were observed being fed by the caregiver and playing on the floor. The following was served for lunch: turkey sausage, green beans, pears, bread, and milk. All items for transportation were verified as in compliance. The vehicle used for transportation is a Chevrolet Express Van with license plate KCZ-9259, with a registration that expires on January 31, 2027, Insurance expires on July 20, 2026, and L. Knight has a valid drivers license through December 23, 2028, and Carol Thorpe has a valid license through October 17, 2028. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 103 The number of children present was not within permit capacity. In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. GS 110-91(7) & .1401(f) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. 15A NCAC 18A .2804(d)&(g) 701 A safe and comfortable bed, crib, or cot, equipped with a firm waterproof mattress at least 4 inches thick was not provided for each child receiving overnight care. In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. 10A NCAC 09 .0603 807 A safe indoor and outdoor environment was not provided for the children. In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. T. Staton did not have documentation of completing her annual emergency information form. .0701(a) 1301 Center did not maintain a record of daily attendance. In space number three (3) and space number five (5) attendance was not completed for the children present. GS 110-91(9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 92%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Think and Grow Day Care Center, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think and Grow Day Care Center, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN FILES Ten percent of all staff and children’s files were reviewed today. The children’s files were found to be well organized and incompliance; however, the staff files were missing a few items. ROOM CAPACITY: In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. You moved one of two five-year-old children to space number six (6). We reviewed your facility floor plan and made sure you understood only 11 children can present in space number four. This was corrected during the visit. SAFE SLEEP CHECKS: In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. Sleep checks need to be completed every 15 minutes when children are sleeping. The teacher stated she usually keeps the sleep check in a binder on the shelf. We discussed placing the sleep charts in a place where they were visible so the teacher wouldn’t forget to complete them. INDOOR EQUIPMENT AND FURNISHING: In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. Please remove all ill-fitting sheets and replace them with sheets that fit snuggly. NUTRITION OF INFANTS: In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. All bottles and baby food containers must be labeled with the child’s name and date. ATTENDANCE: In space number three (3) and space number five (5) attendance was not completed for the children present. Please make sure attendance is completed upon each child’s arrival. ELECTRICAL OUTLET: In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. Please remember to check each electrical outlet several times throughout the day to make sure all outlets remain covered. You covered the outlet with a protective cover. This was corrected during the visit. SAFE INDOOR AND OUTDOOR: In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. Please fix the hinge on the door to make sure the doors open and close appropriately. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. Please have the gate door fixed and the top of the fence realigned. ACTIVITY PLANS: In space number two (2) the lesson plan was posted; however, the dates were not correct. The lesson plan was dated for STAFF EMERGENCY INFORMATION FORM: T. Staton did not have documentation of completing her annual emergency information form. It was stated she completed it on January 6, 2026; however, there was no documentation. HEALTH AND SAFTY TRAININGS: T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. Please remember the health and safety trainings must be completed within one year of employment and every five years thereafter. RECOGNIZING AND RESPONDING TO SUSPICIONS OF CHILD MALTREATMENT: T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. Please go to the NC Positive Childhood Alliance website: https://positivechildhoodalliancenc.org/ to complete the training. ABCMS MOODLE TRAINING/CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. REMINDERS: CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on October 23, 2024. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, RTI is waiting for the results of your lead paint and asbestos testing. MEETING EDUCATION REQUIREMENTS LEAD TEACHERS AFTER AUGUST 2026: Complimentary Professional Development Teacher Memberships (PDTM) from Teaching Strategies will expire on August 20, 2026. Please be sure to finish any CDA or other coursework currently in progress, or that you plan to begin, before August 20. Download or print your course completion certificates and transcripts for your records. There are other ways meet the education requirements for lead child care teachers. DCDEE has created a summary of these options, including avenues to earn a Child Development Associate (CDA) Credential or the North Carolina Early Childhood Credential. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0604 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 38 Completed Date: 6/16/2026 Age: From 0 To 10 Total Minutes: 285 Time In: 09:05 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Kim Barnes, Child Care Consultant, assisted with today's visit. Upon arrival, C. Thorpe, Assistant Administrator, was present and available to assist with today’s visit. Shortly after the visit began, L. Knight, Administrator, arrived and was available to assist with the rest of the visit. Your program currently operates with a three-star license issued on February 4, 2023, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for the child care administrator who has at least 10 years of documented child care administration work experience in a licensed program. Your last annual compliance visit was conducted on July 7, 2025. The sanitation inspection was completed on February 16, 2026, with a “Superior” classification “2” demerits. The fire inspection was completed on June 25, 2025, and the center was approved for daytime care only. The license was posted, and the restrictions were in compliance. Thirty-eight children from ages 4 months year-old to 10 years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff child ratios to be in compliance. Children were observed playing in centers with developmentally appropriate toys, engaging in gross motor play in the outdoor learning environment and children in the infant room were observed being fed by the caregiver and playing on the floor. The following was served for lunch: turkey sausage, green beans, pears, bread, and milk. All items for transportation were verified as in compliance. The vehicle used for transportation is a Chevrolet Express Van with license plate KCZ-9259, with a registration that expires on January 31, 2027, Insurance expires on July 20, 2026, and L. Knight has a valid drivers license through December 23, 2028, and Carol Thorpe has a valid license through October 17, 2028. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 103 The number of children present was not within permit capacity. In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. GS 110-91(7) & .1401(f) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. 15A NCAC 18A .2804(d)&(g) 701 A safe and comfortable bed, crib, or cot, equipped with a firm waterproof mattress at least 4 inches thick was not provided for each child receiving overnight care. In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. 10A NCAC 09 .0603 807 A safe indoor and outdoor environment was not provided for the children. In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. T. Staton did not have documentation of completing her annual emergency information form. .0701(a) 1301 Center did not maintain a record of daily attendance. In space number three (3) and space number five (5) attendance was not completed for the children present. GS 110-91(9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 92%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Think and Grow Day Care Center, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think and Grow Day Care Center, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN FILES Ten percent of all staff and children’s files were reviewed today. The children’s files were found to be well organized and incompliance; however, the staff files were missing a few items. ROOM CAPACITY: In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. You moved one of two five-year-old children to space number six (6). We reviewed your facility floor plan and made sure you understood only 11 children can present in space number four. This was corrected during the visit. SAFE SLEEP CHECKS: In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. Sleep checks need to be completed every 15 minutes when children are sleeping. The teacher stated she usually keeps the sleep check in a binder on the shelf. We discussed placing the sleep charts in a place where they were visible so the teacher wouldn’t forget to complete them. INDOOR EQUIPMENT AND FURNISHING: In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. Please remove all ill-fitting sheets and replace them with sheets that fit snuggly. NUTRITION OF INFANTS: In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. All bottles and baby food containers must be labeled with the child’s name and date. ATTENDANCE: In space number three (3) and space number five (5) attendance was not completed for the children present. Please make sure attendance is completed upon each child’s arrival. ELECTRICAL OUTLET: In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. Please remember to check each electrical outlet several times throughout the day to make sure all outlets remain covered. You covered the outlet with a protective cover. This was corrected during the visit. SAFE INDOOR AND OUTDOOR: In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. Please fix the hinge on the door to make sure the doors open and close appropriately. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. Please have the gate door fixed and the top of the fence realigned. ACTIVITY PLANS: In space number two (2) the lesson plan was posted; however, the dates were not correct. The lesson plan was dated for STAFF EMERGENCY INFORMATION FORM: T. Staton did not have documentation of completing her annual emergency information form. It was stated she completed it on January 6, 2026; however, there was no documentation. HEALTH AND SAFTY TRAININGS: T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. Please remember the health and safety trainings must be completed within one year of employment and every five years thereafter. RECOGNIZING AND RESPONDING TO SUSPICIONS OF CHILD MALTREATMENT: T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. Please go to the NC Positive Childhood Alliance website: https://positivechildhoodalliancenc.org/ to complete the training. ABCMS MOODLE TRAINING/CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. REMINDERS: CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on October 23, 2024. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, RTI is waiting for the results of your lead paint and asbestos testing. MEETING EDUCATION REQUIREMENTS LEAD TEACHERS AFTER AUGUST 2026: Complimentary Professional Development Teacher Memberships (PDTM) from Teaching Strategies will expire on August 20, 2026. Please be sure to finish any CDA or other coursework currently in progress, or that you plan to begin, before August 20. Download or print your course completion certificates and transcripts for your records. There are other ways meet the education requirements for lead child care teachers. DCDEE has created a summary of these options, including avenues to earn a Child Development Associate (CDA) Credential or the North Carolina Early Childhood Credential. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 38 Completed Date: 6/16/2026 Age: From 0 To 10 Total Minutes: 285 Time In: 09:05 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Kim Barnes, Child Care Consultant, assisted with today's visit. Upon arrival, C. Thorpe, Assistant Administrator, was present and available to assist with today’s visit. Shortly after the visit began, L. Knight, Administrator, arrived and was available to assist with the rest of the visit. Your program currently operates with a three-star license issued on February 4, 2023, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for the child care administrator who has at least 10 years of documented child care administration work experience in a licensed program. Your last annual compliance visit was conducted on July 7, 2025. The sanitation inspection was completed on February 16, 2026, with a “Superior” classification “2” demerits. The fire inspection was completed on June 25, 2025, and the center was approved for daytime care only. The license was posted, and the restrictions were in compliance. Thirty-eight children from ages 4 months year-old to 10 years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff child ratios to be in compliance. Children were observed playing in centers with developmentally appropriate toys, engaging in gross motor play in the outdoor learning environment and children in the infant room were observed being fed by the caregiver and playing on the floor. The following was served for lunch: turkey sausage, green beans, pears, bread, and milk. All items for transportation were verified as in compliance. The vehicle used for transportation is a Chevrolet Express Van with license plate KCZ-9259, with a registration that expires on January 31, 2027, Insurance expires on July 20, 2026, and L. Knight has a valid drivers license through December 23, 2028, and Carol Thorpe has a valid license through October 17, 2028. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 103 The number of children present was not within permit capacity. In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. GS 110-91(7) & .1401(f) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. 15A NCAC 18A .2804(d)&(g) 701 A safe and comfortable bed, crib, or cot, equipped with a firm waterproof mattress at least 4 inches thick was not provided for each child receiving overnight care. In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. 10A NCAC 09 .0603 807 A safe indoor and outdoor environment was not provided for the children. In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. T. Staton did not have documentation of completing her annual emergency information form. .0701(a) 1301 Center did not maintain a record of daily attendance. In space number three (3) and space number five (5) attendance was not completed for the children present. GS 110-91(9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 92%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Think and Grow Day Care Center, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think and Grow Day Care Center, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN FILES Ten percent of all staff and children’s files were reviewed today. The children’s files were found to be well organized and incompliance; however, the staff files were missing a few items. ROOM CAPACITY: In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. You moved one of two five-year-old children to space number six (6). We reviewed your facility floor plan and made sure you understood only 11 children can present in space number four. This was corrected during the visit. SAFE SLEEP CHECKS: In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. Sleep checks need to be completed every 15 minutes when children are sleeping. The teacher stated she usually keeps the sleep check in a binder on the shelf. We discussed placing the sleep charts in a place where they were visible so the teacher wouldn’t forget to complete them. INDOOR EQUIPMENT AND FURNISHING: In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. Please remove all ill-fitting sheets and replace them with sheets that fit snuggly. NUTRITION OF INFANTS: In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. All bottles and baby food containers must be labeled with the child’s name and date. ATTENDANCE: In space number three (3) and space number five (5) attendance was not completed for the children present. Please make sure attendance is completed upon each child’s arrival. ELECTRICAL OUTLET: In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. Please remember to check each electrical outlet several times throughout the day to make sure all outlets remain covered. You covered the outlet with a protective cover. This was corrected during the visit. SAFE INDOOR AND OUTDOOR: In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. Please fix the hinge on the door to make sure the doors open and close appropriately. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. Please have the gate door fixed and the top of the fence realigned. ACTIVITY PLANS: In space number two (2) the lesson plan was posted; however, the dates were not correct. The lesson plan was dated for STAFF EMERGENCY INFORMATION FORM: T. Staton did not have documentation of completing her annual emergency information form. It was stated she completed it on January 6, 2026; however, there was no documentation. HEALTH AND SAFTY TRAININGS: T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. Please remember the health and safety trainings must be completed within one year of employment and every five years thereafter. RECOGNIZING AND RESPONDING TO SUSPICIONS OF CHILD MALTREATMENT: T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. Please go to the NC Positive Childhood Alliance website: https://positivechildhoodalliancenc.org/ to complete the training. ABCMS MOODLE TRAINING/CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. REMINDERS: CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on October 23, 2024. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, RTI is waiting for the results of your lead paint and asbestos testing. MEETING EDUCATION REQUIREMENTS LEAD TEACHERS AFTER AUGUST 2026: Complimentary Professional Development Teacher Memberships (PDTM) from Teaching Strategies will expire on August 20, 2026. Please be sure to finish any CDA or other coursework currently in progress, or that you plan to begin, before August 20. Download or print your course completion certificates and transcripts for your records. There are other ways meet the education requirements for lead child care teachers. DCDEE has created a summary of these options, including avenues to earn a Child Development Associate (CDA) Credential or the North Carolina Early Childhood Credential. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 38 Completed Date: 6/16/2026 Age: From 0 To 10 Total Minutes: 285 Time In: 09:05 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Kim Barnes, Child Care Consultant, assisted with today's visit. Upon arrival, C. Thorpe, Assistant Administrator, was present and available to assist with today’s visit. Shortly after the visit began, L. Knight, Administrator, arrived and was available to assist with the rest of the visit. Your program currently operates with a three-star license issued on February 4, 2023, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for the child care administrator who has at least 10 years of documented child care administration work experience in a licensed program. Your last annual compliance visit was conducted on July 7, 2025. The sanitation inspection was completed on February 16, 2026, with a “Superior” classification “2” demerits. The fire inspection was completed on June 25, 2025, and the center was approved for daytime care only. The license was posted, and the restrictions were in compliance. Thirty-eight children from ages 4 months year-old to 10 years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff child ratios to be in compliance. Children were observed playing in centers with developmentally appropriate toys, engaging in gross motor play in the outdoor learning environment and children in the infant room were observed being fed by the caregiver and playing on the floor. The following was served for lunch: turkey sausage, green beans, pears, bread, and milk. All items for transportation were verified as in compliance. The vehicle used for transportation is a Chevrolet Express Van with license plate KCZ-9259, with a registration that expires on January 31, 2027, Insurance expires on July 20, 2026, and L. Knight has a valid drivers license through December 23, 2028, and Carol Thorpe has a valid license through October 17, 2028. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 103 The number of children present was not within permit capacity. In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. GS 110-91(7) & .1401(f) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. 15A NCAC 18A .2804(d)&(g) 701 A safe and comfortable bed, crib, or cot, equipped with a firm waterproof mattress at least 4 inches thick was not provided for each child receiving overnight care. In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. 10A NCAC 09 .0603 807 A safe indoor and outdoor environment was not provided for the children. In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. T. Staton did not have documentation of completing her annual emergency information form. .0701(a) 1301 Center did not maintain a record of daily attendance. In space number three (3) and space number five (5) attendance was not completed for the children present. GS 110-91(9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 92%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Think and Grow Day Care Center, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think and Grow Day Care Center, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN FILES Ten percent of all staff and children’s files were reviewed today. The children’s files were found to be well organized and incompliance; however, the staff files were missing a few items. ROOM CAPACITY: In space number four (4) the room capacity is eleven (11) children. There were 13 children present in space number four (4). There were five (5) year-olds present and 8 school-aged children present. You moved one of two five-year-old children to space number six (6). We reviewed your facility floor plan and made sure you understood only 11 children can present in space number four. This was corrected during the visit. SAFE SLEEP CHECKS: In space number three (3), where infant aged children are cared for there were five (5) infant aged children enrolled and there was only one (1) child who had documentation of sleep checks being completed; however, the last sleep check completed was on February 10, 2026. Sleep checks need to be completed every 15 minutes when children are sleeping. The teacher stated she usually keeps the sleep check in a binder on the shelf. We discussed placing the sleep charts in a place where they were visible so the teacher wouldn’t forget to complete them. INDOOR EQUIPMENT AND FURNISHING: In space number three (3), where infant aged children are cared for, the crib sheets in all five (5) of the cribs did not fit securely and could become a SIDS sleep hazard. Please remove all ill-fitting sheets and replace them with sheets that fit snuggly. NUTRITION OF INFANTS: In space number three (3), where infant aged children are cared for, the bottles and open baby food containers in the refrigerator were labeled, however, the bottles and the baby food did not have a date on them. All bottles and baby food containers must be labeled with the child’s name and date. ATTENDANCE: In space number three (3) and space number five (5) attendance was not completed for the children present. Please make sure attendance is completed upon each child’s arrival. ELECTRICAL OUTLET: In space number five (5) there was an electrical out next to the back door, not covered with a protective cover. Please remember to check each electrical outlet several times throughout the day to make sure all outlets remain covered. You covered the outlet with a protective cover. This was corrected during the visit. SAFE INDOOR AND OUTDOOR: In space number five (5) there is a changing table that the left door was hanging off the hinge. This could pinch a child. Please fix the hinge on the door to make sure the doors open and close appropriately. In the outdoor learning environment, playground number two (2), the fence gate was not closing appropriately and had a gap between the fence and the gate which could entrap a child. The fence was also out of alignment at the top. Please have the gate door fixed and the top of the fence realigned. ACTIVITY PLANS: In space number two (2) the lesson plan was posted; however, the dates were not correct. The lesson plan was dated for STAFF EMERGENCY INFORMATION FORM: T. Staton did not have documentation of completing her annual emergency information form. It was stated she completed it on January 6, 2026; however, there was no documentation. HEALTH AND SAFTY TRAININGS: T. Staton, began employment on September 26, 2023, did not have documentation of completing the required health and safety trainings. Please remember the health and safety trainings must be completed within one year of employment and every five years thereafter. RECOGNIZING AND RESPONDING TO SUSPICIONS OF CHILD MALTREATMENT: T. Staton began employment on September 26, 2023, it was stated that she completed the training on October 22, 22; however, there was not documentation available for review. Please go to the NC Positive Childhood Alliance website: https://positivechildhoodalliancenc.org/ to complete the training. ABCMS MOODLE TRAINING/CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. REMINDERS: CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on October 23, 2024. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, RTI is waiting for the results of your lead paint and asbestos testing. MEETING EDUCATION REQUIREMENTS LEAD TEACHERS AFTER AUGUST 2026: Complimentary Professional Development Teacher Memberships (PDTM) from Teaching Strategies will expire on August 20, 2026. Please be sure to finish any CDA or other coursework currently in progress, or that you plan to begin, before August 20. Download or print your course completion certificates and transcripts for your records. There are other ways meet the education requirements for lead child care teachers. DCDEE has created a summary of these options, including avenues to earn a Child Development Associate (CDA) Credential or the North Carolina Early Childhood Credential. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1003 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: VACANT TEAM 13 Operation Type: Center Case Number: Visit Date: 7/21/2025 Number Present: 38 Completed Date: 7/21/2025 Age: From 1 To 11 Total Minutes: 185 Time In: 11:45 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, C. Thorpe, Assistant Administrator, was present and available to assist with today’s visit. Shortly after the visit began, L. Knight, Administrator arrived and was available to assist with the rest of the visit. Your program currently operates with a three-star license issued on February 4, 2023, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for the child care administrator who has at least 10 years of documented child care administration work experience in a licensed program. Your last annual compliance visit was conducted on July 24, 2024. The sanitation inspection was completed on February 3, 2025, with a “Superior” classification “2” demerits. The fire inspection was completed on June 24, 2025, and the center was approved for daytime care only. The license was posted, and the restrictions were in compliance. Thirty-eight (8) children from ages one year-old to eleven years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff child ratios to be in compliance. Children were observed napping and children in the infant room were observed being fed by the caregiver and playing on the floor. The following was served for snack: applesauce, wheat crackers, and water. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. There was not a first aid kit available on the vehicle used to transport children. 10A NCAC 09 .1003(c) 1902 The professional development plan was not reviewed annually. There was not a current professional development plan on file for L. Knight. .1104 Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 4, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 86%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Think and Grow Day Care Center, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think and Grow Day Care Center, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE: PROFESSIONAL DEVELOPMENT PLAN: You did not have a professional development plan available for review. Please remember a professional development plan needs to be completed annually for you and your staff. You may go to the Division of Child Development and Early Education website, under provider documents https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms to print out a document to assist you in completing the professional development plan. TRANSPORTATION: A first aid kit was not on the vehicle used for transportation. You stated it was removed from the vehicle to replenish the supplies in the first aid kit. You went inside got the supplies and replaced the first aid kit in the vehicle. This was corrected during the visit. REMINDERS: ABCMS MOODLE TRAINING/CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Moodle training; however, you have not completed the ABCMS roster. You stated you have received technical assistance from DCDEE in regard to your roster and you are waiting for your facility to code to complete the roster process. Once you have received the code, please connect yourself and your staff to the ABCMS portal. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. EARLY CHILDHOOD EDUCATION LEGISLATION: Governor Stein signed HB 412 into law, which became Session Law 2025-36. The law includes revisions to several sections within Chapter 110 of the NC General Statutes regarding child care and early childhood education. It requires DCDEE to develop and propose a possible plan to separate the quality rating improvement system (QRIS) from the requirements and payments for participation in the Subsidized Child Care Assistance (SCCA) Program. Some of the wide-ranging regulatory options and changes include: lead teacher requirements and responsibilities, new education equivalencies, space and equipment requirements in a public school serving school age children, group sizes for centers, and exemptions for Department of Defense certified family child care homes. In addition, the law addresses child care business-related issues such as residential building code and liability insurance. DCDEE is working to bring our staff and partners up-to-date with the new law and will update our materials and website as soon as possible. If you have questions about the changes outlined in this law and how they may impact your facility, please contact your child care licensing consultant. CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on October 23, 2024. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, you have begun enrollment in both the lead paint and asbestos testing. Please log into your Clean Water for Us Kids portal and complete the enrollment process for both the lead paint and asbestos testing. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: VACANT TEAM 13 Operation Type: Center Case Number: Visit Date: 7/21/2025 Number Present: 38 Completed Date: 7/21/2025 Age: From 1 To 11 Total Minutes: 185 Time In: 11:45 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, C. Thorpe, Assistant Administrator, was present and available to assist with today’s visit. Shortly after the visit began, L. Knight, Administrator arrived and was available to assist with the rest of the visit. Your program currently operates with a three-star license issued on February 4, 2023, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for the child care administrator who has at least 10 years of documented child care administration work experience in a licensed program. Your last annual compliance visit was conducted on July 24, 2024. The sanitation inspection was completed on February 3, 2025, with a “Superior” classification “2” demerits. The fire inspection was completed on June 24, 2025, and the center was approved for daytime care only. The license was posted, and the restrictions were in compliance. Thirty-eight (8) children from ages one year-old to eleven years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff child ratios to be in compliance. Children were observed napping and children in the infant room were observed being fed by the caregiver and playing on the floor. The following was served for snack: applesauce, wheat crackers, and water. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. There was not a first aid kit available on the vehicle used to transport children. 10A NCAC 09 .1003(c) 1902 The professional development plan was not reviewed annually. There was not a current professional development plan on file for L. Knight. .1104 Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 4, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 86%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Think and Grow Day Care Center, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think and Grow Day Care Center, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE: PROFESSIONAL DEVELOPMENT PLAN: You did not have a professional development plan available for review. Please remember a professional development plan needs to be completed annually for you and your staff. You may go to the Division of Child Development and Early Education website, under provider documents https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms to print out a document to assist you in completing the professional development plan. TRANSPORTATION: A first aid kit was not on the vehicle used for transportation. You stated it was removed from the vehicle to replenish the supplies in the first aid kit. You went inside got the supplies and replaced the first aid kit in the vehicle. This was corrected during the visit. REMINDERS: ABCMS MOODLE TRAINING/CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Moodle training; however, you have not completed the ABCMS roster. You stated you have received technical assistance from DCDEE in regard to your roster and you are waiting for your facility to code to complete the roster process. Once you have received the code, please connect yourself and your staff to the ABCMS portal. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. EARLY CHILDHOOD EDUCATION LEGISLATION: Governor Stein signed HB 412 into law, which became Session Law 2025-36. The law includes revisions to several sections within Chapter 110 of the NC General Statutes regarding child care and early childhood education. It requires DCDEE to develop and propose a possible plan to separate the quality rating improvement system (QRIS) from the requirements and payments for participation in the Subsidized Child Care Assistance (SCCA) Program. Some of the wide-ranging regulatory options and changes include: lead teacher requirements and responsibilities, new education equivalencies, space and equipment requirements in a public school serving school age children, group sizes for centers, and exemptions for Department of Defense certified family child care homes. In addition, the law addresses child care business-related issues such as residential building code and liability insurance. DCDEE is working to bring our staff and partners up-to-date with the new law and will update our materials and website as soon as possible. If you have questions about the changes outlined in this law and how they may impact your facility, please contact your child care licensing consultant. CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on October 23, 2024. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, you have begun enrollment in both the lead paint and asbestos testing. Please log into your Clean Water for Us Kids portal and complete the enrollment process for both the lead paint and asbestos testing. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: VACANT TEAM 13 Operation Type: Center Case Number: Visit Date: 7/21/2025 Number Present: 38 Completed Date: 7/21/2025 Age: From 1 To 11 Total Minutes: 185 Time In: 11:45 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, C. Thorpe, Assistant Administrator, was present and available to assist with today’s visit. Shortly after the visit began, L. Knight, Administrator arrived and was available to assist with the rest of the visit. Your program currently operates with a three-star license issued on February 4, 2023, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for the child care administrator who has at least 10 years of documented child care administration work experience in a licensed program. Your last annual compliance visit was conducted on July 24, 2024. The sanitation inspection was completed on February 3, 2025, with a “Superior” classification “2” demerits. The fire inspection was completed on June 24, 2025, and the center was approved for daytime care only. The license was posted, and the restrictions were in compliance. Thirty-eight (8) children from ages one year-old to eleven years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff child ratios to be in compliance. Children were observed napping and children in the infant room were observed being fed by the caregiver and playing on the floor. The following was served for snack: applesauce, wheat crackers, and water. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. There was not a first aid kit available on the vehicle used to transport children. 10A NCAC 09 .1003(c) 1902 The professional development plan was not reviewed annually. There was not a current professional development plan on file for L. Knight. .1104 Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 4, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 86%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Think and Grow Day Care Center, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think and Grow Day Care Center, Inc. remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE: PROFESSIONAL DEVELOPMENT PLAN: You did not have a professional development plan available for review. Please remember a professional development plan needs to be completed annually for you and your staff. You may go to the Division of Child Development and Early Education website, under provider documents https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms to print out a document to assist you in completing the professional development plan. TRANSPORTATION: A first aid kit was not on the vehicle used for transportation. You stated it was removed from the vehicle to replenish the supplies in the first aid kit. You went inside got the supplies and replaced the first aid kit in the vehicle. This was corrected during the visit. REMINDERS: ABCMS MOODLE TRAINING/CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Moodle training; however, you have not completed the ABCMS roster. You stated you have received technical assistance from DCDEE in regard to your roster and you are waiting for your facility to code to complete the roster process. Once you have received the code, please connect yourself and your staff to the ABCMS portal. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. EARLY CHILDHOOD EDUCATION LEGISLATION: Governor Stein signed HB 412 into law, which became Session Law 2025-36. The law includes revisions to several sections within Chapter 110 of the NC General Statutes regarding child care and early childhood education. It requires DCDEE to develop and propose a possible plan to separate the quality rating improvement system (QRIS) from the requirements and payments for participation in the Subsidized Child Care Assistance (SCCA) Program. Some of the wide-ranging regulatory options and changes include: lead teacher requirements and responsibilities, new education equivalencies, space and equipment requirements in a public school serving school age children, group sizes for centers, and exemptions for Department of Defense certified family child care homes. In addition, the law addresses child care business-related issues such as residential building code and liability insurance. DCDEE is working to bring our staff and partners up-to-date with the new law and will update our materials and website as soon as possible. If you have questions about the changes outlined in this law and how they may impact your facility, please contact your child care licensing consultant. CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on October 23, 2024. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, you have begun enrollment in both the lead paint and asbestos testing. Please log into your Clean Water for Us Kids portal and complete the enrollment process for both the lead paint and asbestos testing. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 4/24/2025 Number Present: 22 Completed Date: 4/24/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 08:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival the administrator was not present. Carol Thorpe, assistant director/cook, stated she was acting as the administrator for the day and assisted with the visit. Twenty-two (22) children were observed in care today ranging from zero to five years old. Children were engaged in morning routine activities, free choice play with developmentally age-appropriate materials, outdoor play, completing toileting, diapering and hand washing routines and interacting with the caregivers. Currently this program operates with a three-star license earning five points in staff education, two points program standards, and one quality point for the administrator having at least ten years of documented child care administrative work experience in a licensed program. The posted sanitation inspection was completed on February 3, 2025, earning a superior classification. The last fire inspection was completed on June 25, 2024, and the center was approved for daytime care. The last annual compliance visit was completed on July 24, 2024. The following violations were documented today. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A one year old child was grouped with three-year-old children from 9:20am to 9:28am during outdoor play. 10A NCAC 09 .0713(a)(6) 807 A safe indoor and outdoor environment was not provided for the children. Three bolts were protruding above the flush of the black barrier enclosing the fire truck rocker and the plastic playhouse was cracked on the top and side exposing sharp points on playground #1. Active ant beds were observed on playground #2. 10A NCAC 09 .0601(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training for one employee providing direct care to children was not renewed on or before March 21, 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training for one employee providing direct care to children was not renewed on or before March 21, 2025. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator did not renew IT’S SIDS training on or before the expiration date of March 31, 2025. .1102(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before May 8, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 90% percent as of April 23, 2025. CORPORATION STATUS: Think And Grow Day Care Center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Day Care Center, Inc., remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAFF/CHILD INTERACTIONS: Upon arrival children were actively engaged in musical activities led by the caregiver. In the preschool classroom children shared names of individuals living in their homes while pretending to ride a train to various destinations. Infants were patiently waiting for breakfast to be served. In toddler space #2, children were completing diapering and hand washing routines, while toddlers in Space #3 sat at the table discussing the weather as they waited for their breakfast. Interactions between the staff and children were positive and nurturing, with effective communication observed throughout. Positive redirection was used appropriately in response to behaviors in the preschool classroom. Children participated in activities listed on the lesson plan posted. STAFF/CHILD RATIO – GROUPING OF CHILDREN: At 9:20am., a one-year-old child was observed grouped with three year old children during outdoor play. The grouping continued until 9:28am. I informed you that one year old children may only be grouped with other age groups during the first and last hour of operation. We discussed the importance of maintaining appropriate age group separation throughout the day to ensure compliance with staff/child ratio requirements are met. To support compliance, we discussed the need to adjust the outdoor schedule to prevent mixed age grouping outside of allowable timeframes. Additionally, it was suggested that when ratios allow, the one-year-old child could be placed in Space #3 with other one year old children which was a transition that could have been implemented today. I UNANNOUNCED FOLLOW-UP VISIT: An unannounced follow-up visit will be conducted to monitor staff/child ratio requirements regarding grouping of children. SAFE ENVIRONMENT: During the visit, no children were observed playing on playground #2. Active ant beds were observed in various areas of the playground. The plastic playhouse was cracked on the top and side, creating sharp points that pose a safety hazard. Additionally, three bolts were protruding from the black border surrounding the rocking fire truck on playground #1. You removed the plastic playhouse from the play area and placed it beside the road for trash pickup. You also hammered the bolts down evenly flushed with the plastic barrier. You mentioned that the playground was treated for ants last week, and an arrangement will be made to have it treated again promptly. BACKGROUND CHECK MANAGEMENT SYSTEM: You verified completion of the ABCMS training by presenting the certificate. However, it was stated that access to the portal has not been granted after forty-eight hours. You added the state has been contacted after repeatedly receiving an “unauthorized “access message. Upon review, the system does not currently reflect completion of the training for your program. I recommended that you contact the criminal background check unit for assistance in gaining access to the portal. Once access is granted and a program code is issued, ensure the code is provided to staff so they can link themselves to the program. LEGAL DESIGNEE FORM: Linda Knight, Corporate Contact completed a legal designee form today for this program. You also reviewed and signed the visit summary report. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0713 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 4/24/2025 Number Present: 22 Completed Date: 4/24/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 08:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival the administrator was not present. Carol Thorpe, assistant director/cook, stated she was acting as the administrator for the day and assisted with the visit. Twenty-two (22) children were observed in care today ranging from zero to five years old. Children were engaged in morning routine activities, free choice play with developmentally age-appropriate materials, outdoor play, completing toileting, diapering and hand washing routines and interacting with the caregivers. Currently this program operates with a three-star license earning five points in staff education, two points program standards, and one quality point for the administrator having at least ten years of documented child care administrative work experience in a licensed program. The posted sanitation inspection was completed on February 3, 2025, earning a superior classification. The last fire inspection was completed on June 25, 2024, and the center was approved for daytime care. The last annual compliance visit was completed on July 24, 2024. The following violations were documented today. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A one year old child was grouped with three-year-old children from 9:20am to 9:28am during outdoor play. 10A NCAC 09 .0713(a)(6) 807 A safe indoor and outdoor environment was not provided for the children. Three bolts were protruding above the flush of the black barrier enclosing the fire truck rocker and the plastic playhouse was cracked on the top and side exposing sharp points on playground #1. Active ant beds were observed on playground #2. 10A NCAC 09 .0601(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training for one employee providing direct care to children was not renewed on or before March 21, 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training for one employee providing direct care to children was not renewed on or before March 21, 2025. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator did not renew IT’S SIDS training on or before the expiration date of March 31, 2025. .1102(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before May 8, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 90% percent as of April 23, 2025. CORPORATION STATUS: Think And Grow Day Care Center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Day Care Center, Inc., remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAFF/CHILD INTERACTIONS: Upon arrival children were actively engaged in musical activities led by the caregiver. In the preschool classroom children shared names of individuals living in their homes while pretending to ride a train to various destinations. Infants were patiently waiting for breakfast to be served. In toddler space #2, children were completing diapering and hand washing routines, while toddlers in Space #3 sat at the table discussing the weather as they waited for their breakfast. Interactions between the staff and children were positive and nurturing, with effective communication observed throughout. Positive redirection was used appropriately in response to behaviors in the preschool classroom. Children participated in activities listed on the lesson plan posted. STAFF/CHILD RATIO – GROUPING OF CHILDREN: At 9:20am., a one-year-old child was observed grouped with three year old children during outdoor play. The grouping continued until 9:28am. I informed you that one year old children may only be grouped with other age groups during the first and last hour of operation. We discussed the importance of maintaining appropriate age group separation throughout the day to ensure compliance with staff/child ratio requirements are met. To support compliance, we discussed the need to adjust the outdoor schedule to prevent mixed age grouping outside of allowable timeframes. Additionally, it was suggested that when ratios allow, the one-year-old child could be placed in Space #3 with other one year old children which was a transition that could have been implemented today. I UNANNOUNCED FOLLOW-UP VISIT: An unannounced follow-up visit will be conducted to monitor staff/child ratio requirements regarding grouping of children. SAFE ENVIRONMENT: During the visit, no children were observed playing on playground #2. Active ant beds were observed in various areas of the playground. The plastic playhouse was cracked on the top and side, creating sharp points that pose a safety hazard. Additionally, three bolts were protruding from the black border surrounding the rocking fire truck on playground #1. You removed the plastic playhouse from the play area and placed it beside the road for trash pickup. You also hammered the bolts down evenly flushed with the plastic barrier. You mentioned that the playground was treated for ants last week, and an arrangement will be made to have it treated again promptly. BACKGROUND CHECK MANAGEMENT SYSTEM: You verified completion of the ABCMS training by presenting the certificate. However, it was stated that access to the portal has not been granted after forty-eight hours. You added the state has been contacted after repeatedly receiving an “unauthorized “access message. Upon review, the system does not currently reflect completion of the training for your program. I recommended that you contact the criminal background check unit for assistance in gaining access to the portal. Once access is granted and a program code is issued, ensure the code is provided to staff so they can link themselves to the program. LEGAL DESIGNEE FORM: Linda Knight, Corporate Contact completed a legal designee form today for this program. You also reviewed and signed the visit summary report. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 34 Completed Date: 7/24/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 08:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Knight, Administrator, assisted with the visit. This center currently operates with a three-star license, earning five points in the education component, two points in the program standard component and 1 quality point for the child care administrator having at least ten years of documented child care administrative experience in a licensed program that can be verified by the Division. The last annual compliance visit was completed on August 8, 2023. The last sanitation inspection was completed on April 30, 2024, earning a “Superior” classification. The last fire inspection was completed on July 31, 2023, and the center was approved for daytime care only. Thirty-four (34) children ranging from ages four to ten years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, outdoor play, eating breakfast/lunch, completing hand washing, diapering and toileting routines, interacting with caregivers and napping. Breakfast consisted of pancakes, pineapples and milk. Lunch consisted of hamburger steak and gravy, macaroni cheese, green mixed vegetables, pineapples, bread and milk. The following violations were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for nine children between the dates of June 20, 2024, and July 11, 2024. 10A NCAC 09 .0302(d)(4) 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented on a on a cumulative log or the activity plan that is available for review as required in Space #4. .2508(e)(1-5) 618 Diaper changing surfaces were not kept free of storage. A container of toys was observed on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Surfacing under and around the play structure on playground #1 measured less than 1ft. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. An opening underneath the building was accessible to children on playground #1. The manhole cover was removed. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Documentation was not on file for two employees verifying annual review of the center's emergency medical care plan as required. The last dated review was 8/1/2022. 10A NCAC 09 .0802(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Emergency information for children transported did not include photographs. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation and staff development plan was not on file for two employees records reviewed. 10A NCAC 09 .0514(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before August 7, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 95% as of July 22, 2024. CORPORTAION STATUS: Think And Grow Day Care center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Day Care Center, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. DIAPER CHANGING TABLES: I informed you and staff that the diaper changing tables should free of storage. A container of toys was placed on the diaper changing table during my observation. The caregiver removed the toys when it was time to clean up. While in the classroom, I informed the caregiver toys should not be placed on the diaper changing table. I further explained only items required for diapering should be placed on the table. It was suggested finding other areas within the classroom to store items not related to diapering as needed. ARRIVAL/DEPARTURE TIMES: Arrival and departure times must be documented when children enter the facility in the morning and leave at the end of each day. It was explained that when classrooms are combined in the morning and afternoon, arrival and departure should be recorded in that space. I recommended having children added to the sign in/out log for the space where care is provided to ensure parents can document the times as required. I advised you to reiterate the importance of signing children in and out to staff and develop a plan of action that can be implemented to ensure this process is completed. If parents do not record arrival and departure times, staff can do so and add their signatures. Arrival and departure logs could be monitored throughout the day and then staff could remind parents to record times for their children. EMERGENCY INFORMATION/PHOTOGRAPHS: Photographs were not included with the emergency information for two children transported in the month of June 2024. I advised you to add pictures of the children to the transportation notebook. We discussed the importance of having photographs to identify children in the event of an emergency. ADEQUATE SURFACING: The surfacing under the structure on playground #1 measured less than 1inch. We discussed adding more surfacing underneath and around the play structure to ensure the sin inch depth requirement. I suggested having someone to maintenance the surfacing to make sure it meets compliance and for longer sustainability. QUALITY RATING IMPROVEMENT SYSTEM: The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. This legislation also provides a pathway for child care programs currently accredited through the approved accrediting bodies to move to a 3 or 5 star license if they are not already at this star level. Providers will need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form MENTAL HEALTH BEGINS BY BIRTH: A free 6-hour training on the foundations of infant and early childhood mental health, offered by the ARCh Project at the Center for Child & Family Health. The six hours are divided over two half-days of content: The training dates will be on Friday, August 30th and Friday, September 6th, from 9:30am to 12:30pm each of those days. I will send you registration information via email. Available to anyone in NC whose professional work supports the relational, emotional, and mental health of babies and young children. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 34 Completed Date: 7/24/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 08:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Knight, Administrator, assisted with the visit. This center currently operates with a three-star license, earning five points in the education component, two points in the program standard component and 1 quality point for the child care administrator having at least ten years of documented child care administrative experience in a licensed program that can be verified by the Division. The last annual compliance visit was completed on August 8, 2023. The last sanitation inspection was completed on April 30, 2024, earning a “Superior” classification. The last fire inspection was completed on July 31, 2023, and the center was approved for daytime care only. Thirty-four (34) children ranging from ages four to ten years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, outdoor play, eating breakfast/lunch, completing hand washing, diapering and toileting routines, interacting with caregivers and napping. Breakfast consisted of pancakes, pineapples and milk. Lunch consisted of hamburger steak and gravy, macaroni cheese, green mixed vegetables, pineapples, bread and milk. The following violations were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for nine children between the dates of June 20, 2024, and July 11, 2024. 10A NCAC 09 .0302(d)(4) 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented on a on a cumulative log or the activity plan that is available for review as required in Space #4. .2508(e)(1-5) 618 Diaper changing surfaces were not kept free of storage. A container of toys was observed on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Surfacing under and around the play structure on playground #1 measured less than 1ft. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. An opening underneath the building was accessible to children on playground #1. The manhole cover was removed. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Documentation was not on file for two employees verifying annual review of the center's emergency medical care plan as required. The last dated review was 8/1/2022. 10A NCAC 09 .0802(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Emergency information for children transported did not include photographs. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation and staff development plan was not on file for two employees records reviewed. 10A NCAC 09 .0514(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before August 7, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 95% as of July 22, 2024. CORPORTAION STATUS: Think And Grow Day Care center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Day Care Center, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. DIAPER CHANGING TABLES: I informed you and staff that the diaper changing tables should free of storage. A container of toys was placed on the diaper changing table during my observation. The caregiver removed the toys when it was time to clean up. While in the classroom, I informed the caregiver toys should not be placed on the diaper changing table. I further explained only items required for diapering should be placed on the table. It was suggested finding other areas within the classroom to store items not related to diapering as needed. ARRIVAL/DEPARTURE TIMES: Arrival and departure times must be documented when children enter the facility in the morning and leave at the end of each day. It was explained that when classrooms are combined in the morning and afternoon, arrival and departure should be recorded in that space. I recommended having children added to the sign in/out log for the space where care is provided to ensure parents can document the times as required. I advised you to reiterate the importance of signing children in and out to staff and develop a plan of action that can be implemented to ensure this process is completed. If parents do not record arrival and departure times, staff can do so and add their signatures. Arrival and departure logs could be monitored throughout the day and then staff could remind parents to record times for their children. EMERGENCY INFORMATION/PHOTOGRAPHS: Photographs were not included with the emergency information for two children transported in the month of June 2024. I advised you to add pictures of the children to the transportation notebook. We discussed the importance of having photographs to identify children in the event of an emergency. ADEQUATE SURFACING: The surfacing under the structure on playground #1 measured less than 1inch. We discussed adding more surfacing underneath and around the play structure to ensure the sin inch depth requirement. I suggested having someone to maintenance the surfacing to make sure it meets compliance and for longer sustainability. QUALITY RATING IMPROVEMENT SYSTEM: The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. This legislation also provides a pathway for child care programs currently accredited through the approved accrediting bodies to move to a 3 or 5 star license if they are not already at this star level. Providers will need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form MENTAL HEALTH BEGINS BY BIRTH: A free 6-hour training on the foundations of infant and early childhood mental health, offered by the ARCh Project at the Center for Child & Family Health. The six hours are divided over two half-days of content: The training dates will be on Friday, August 30th and Friday, September 6th, from 9:30am to 12:30pm each of those days. I will send you registration information via email. Available to anyone in NC whose professional work supports the relational, emotional, and mental health of babies and young children. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0514 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 34 Completed Date: 7/24/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 08:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Knight, Administrator, assisted with the visit. This center currently operates with a three-star license, earning five points in the education component, two points in the program standard component and 1 quality point for the child care administrator having at least ten years of documented child care administrative experience in a licensed program that can be verified by the Division. The last annual compliance visit was completed on August 8, 2023. The last sanitation inspection was completed on April 30, 2024, earning a “Superior” classification. The last fire inspection was completed on July 31, 2023, and the center was approved for daytime care only. Thirty-four (34) children ranging from ages four to ten years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, outdoor play, eating breakfast/lunch, completing hand washing, diapering and toileting routines, interacting with caregivers and napping. Breakfast consisted of pancakes, pineapples and milk. Lunch consisted of hamburger steak and gravy, macaroni cheese, green mixed vegetables, pineapples, bread and milk. The following violations were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for nine children between the dates of June 20, 2024, and July 11, 2024. 10A NCAC 09 .0302(d)(4) 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented on a on a cumulative log or the activity plan that is available for review as required in Space #4. .2508(e)(1-5) 618 Diaper changing surfaces were not kept free of storage. A container of toys was observed on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Surfacing under and around the play structure on playground #1 measured less than 1ft. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. An opening underneath the building was accessible to children on playground #1. The manhole cover was removed. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Documentation was not on file for two employees verifying annual review of the center's emergency medical care plan as required. The last dated review was 8/1/2022. 10A NCAC 09 .0802(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Emergency information for children transported did not include photographs. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation and staff development plan was not on file for two employees records reviewed. 10A NCAC 09 .0514(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before August 7, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 95% as of July 22, 2024. CORPORTAION STATUS: Think And Grow Day Care center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Day Care Center, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. DIAPER CHANGING TABLES: I informed you and staff that the diaper changing tables should free of storage. A container of toys was placed on the diaper changing table during my observation. The caregiver removed the toys when it was time to clean up. While in the classroom, I informed the caregiver toys should not be placed on the diaper changing table. I further explained only items required for diapering should be placed on the table. It was suggested finding other areas within the classroom to store items not related to diapering as needed. ARRIVAL/DEPARTURE TIMES: Arrival and departure times must be documented when children enter the facility in the morning and leave at the end of each day. It was explained that when classrooms are combined in the morning and afternoon, arrival and departure should be recorded in that space. I recommended having children added to the sign in/out log for the space where care is provided to ensure parents can document the times as required. I advised you to reiterate the importance of signing children in and out to staff and develop a plan of action that can be implemented to ensure this process is completed. If parents do not record arrival and departure times, staff can do so and add their signatures. Arrival and departure logs could be monitored throughout the day and then staff could remind parents to record times for their children. EMERGENCY INFORMATION/PHOTOGRAPHS: Photographs were not included with the emergency information for two children transported in the month of June 2024. I advised you to add pictures of the children to the transportation notebook. We discussed the importance of having photographs to identify children in the event of an emergency. ADEQUATE SURFACING: The surfacing under the structure on playground #1 measured less than 1inch. We discussed adding more surfacing underneath and around the play structure to ensure the sin inch depth requirement. I suggested having someone to maintenance the surfacing to make sure it meets compliance and for longer sustainability. QUALITY RATING IMPROVEMENT SYSTEM: The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. This legislation also provides a pathway for child care programs currently accredited through the approved accrediting bodies to move to a 3 or 5 star license if they are not already at this star level. Providers will need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form MENTAL HEALTH BEGINS BY BIRTH: A free 6-hour training on the foundations of infant and early childhood mental health, offered by the ARCh Project at the Center for Child & Family Health. The six hours are divided over two half-days of content: The training dates will be on Friday, August 30th and Friday, September 6th, from 9:30am to 12:30pm each of those days. I will send you registration information via email. Available to anyone in NC whose professional work supports the relational, emotional, and mental health of babies and young children. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0802 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 34 Completed Date: 7/24/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 08:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Knight, Administrator, assisted with the visit. This center currently operates with a three-star license, earning five points in the education component, two points in the program standard component and 1 quality point for the child care administrator having at least ten years of documented child care administrative experience in a licensed program that can be verified by the Division. The last annual compliance visit was completed on August 8, 2023. The last sanitation inspection was completed on April 30, 2024, earning a “Superior” classification. The last fire inspection was completed on July 31, 2023, and the center was approved for daytime care only. Thirty-four (34) children ranging from ages four to ten years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, outdoor play, eating breakfast/lunch, completing hand washing, diapering and toileting routines, interacting with caregivers and napping. Breakfast consisted of pancakes, pineapples and milk. Lunch consisted of hamburger steak and gravy, macaroni cheese, green mixed vegetables, pineapples, bread and milk. The following violations were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for nine children between the dates of June 20, 2024, and July 11, 2024. 10A NCAC 09 .0302(d)(4) 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented on a on a cumulative log or the activity plan that is available for review as required in Space #4. .2508(e)(1-5) 618 Diaper changing surfaces were not kept free of storage. A container of toys was observed on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Surfacing under and around the play structure on playground #1 measured less than 1ft. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. An opening underneath the building was accessible to children on playground #1. The manhole cover was removed. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Documentation was not on file for two employees verifying annual review of the center's emergency medical care plan as required. The last dated review was 8/1/2022. 10A NCAC 09 .0802(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Emergency information for children transported did not include photographs. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation and staff development plan was not on file for two employees records reviewed. 10A NCAC 09 .0514(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before August 7, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 95% as of July 22, 2024. CORPORTAION STATUS: Think And Grow Day Care center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Day Care Center, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. DIAPER CHANGING TABLES: I informed you and staff that the diaper changing tables should free of storage. A container of toys was placed on the diaper changing table during my observation. The caregiver removed the toys when it was time to clean up. While in the classroom, I informed the caregiver toys should not be placed on the diaper changing table. I further explained only items required for diapering should be placed on the table. It was suggested finding other areas within the classroom to store items not related to diapering as needed. ARRIVAL/DEPARTURE TIMES: Arrival and departure times must be documented when children enter the facility in the morning and leave at the end of each day. It was explained that when classrooms are combined in the morning and afternoon, arrival and departure should be recorded in that space. I recommended having children added to the sign in/out log for the space where care is provided to ensure parents can document the times as required. I advised you to reiterate the importance of signing children in and out to staff and develop a plan of action that can be implemented to ensure this process is completed. If parents do not record arrival and departure times, staff can do so and add their signatures. Arrival and departure logs could be monitored throughout the day and then staff could remind parents to record times for their children. EMERGENCY INFORMATION/PHOTOGRAPHS: Photographs were not included with the emergency information for two children transported in the month of June 2024. I advised you to add pictures of the children to the transportation notebook. We discussed the importance of having photographs to identify children in the event of an emergency. ADEQUATE SURFACING: The surfacing under the structure on playground #1 measured less than 1inch. We discussed adding more surfacing underneath and around the play structure to ensure the sin inch depth requirement. I suggested having someone to maintenance the surfacing to make sure it meets compliance and for longer sustainability. QUALITY RATING IMPROVEMENT SYSTEM: The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. This legislation also provides a pathway for child care programs currently accredited through the approved accrediting bodies to move to a 3 or 5 star license if they are not already at this star level. Providers will need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form MENTAL HEALTH BEGINS BY BIRTH: A free 6-hour training on the foundations of infant and early childhood mental health, offered by the ARCh Project at the Center for Child & Family Health. The six hours are divided over two half-days of content: The training dates will be on Friday, August 30th and Friday, September 6th, from 9:30am to 12:30pm each of those days. I will send you registration information via email. Available to anyone in NC whose professional work supports the relational, emotional, and mental health of babies and young children. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1003 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 34 Completed Date: 7/24/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 08:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Knight, Administrator, assisted with the visit. This center currently operates with a three-star license, earning five points in the education component, two points in the program standard component and 1 quality point for the child care administrator having at least ten years of documented child care administrative experience in a licensed program that can be verified by the Division. The last annual compliance visit was completed on August 8, 2023. The last sanitation inspection was completed on April 30, 2024, earning a “Superior” classification. The last fire inspection was completed on July 31, 2023, and the center was approved for daytime care only. Thirty-four (34) children ranging from ages four to ten years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, outdoor play, eating breakfast/lunch, completing hand washing, diapering and toileting routines, interacting with caregivers and napping. Breakfast consisted of pancakes, pineapples and milk. Lunch consisted of hamburger steak and gravy, macaroni cheese, green mixed vegetables, pineapples, bread and milk. The following violations were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for nine children between the dates of June 20, 2024, and July 11, 2024. 10A NCAC 09 .0302(d)(4) 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented on a on a cumulative log or the activity plan that is available for review as required in Space #4. .2508(e)(1-5) 618 Diaper changing surfaces were not kept free of storage. A container of toys was observed on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Surfacing under and around the play structure on playground #1 measured less than 1ft. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. An opening underneath the building was accessible to children on playground #1. The manhole cover was removed. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Documentation was not on file for two employees verifying annual review of the center's emergency medical care plan as required. The last dated review was 8/1/2022. 10A NCAC 09 .0802(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Emergency information for children transported did not include photographs. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation and staff development plan was not on file for two employees records reviewed. 10A NCAC 09 .0514(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before August 7, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 95% as of July 22, 2024. CORPORTAION STATUS: Think And Grow Day Care center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Day Care Center, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. DIAPER CHANGING TABLES: I informed you and staff that the diaper changing tables should free of storage. A container of toys was placed on the diaper changing table during my observation. The caregiver removed the toys when it was time to clean up. While in the classroom, I informed the caregiver toys should not be placed on the diaper changing table. I further explained only items required for diapering should be placed on the table. It was suggested finding other areas within the classroom to store items not related to diapering as needed. ARRIVAL/DEPARTURE TIMES: Arrival and departure times must be documented when children enter the facility in the morning and leave at the end of each day. It was explained that when classrooms are combined in the morning and afternoon, arrival and departure should be recorded in that space. I recommended having children added to the sign in/out log for the space where care is provided to ensure parents can document the times as required. I advised you to reiterate the importance of signing children in and out to staff and develop a plan of action that can be implemented to ensure this process is completed. If parents do not record arrival and departure times, staff can do so and add their signatures. Arrival and departure logs could be monitored throughout the day and then staff could remind parents to record times for their children. EMERGENCY INFORMATION/PHOTOGRAPHS: Photographs were not included with the emergency information for two children transported in the month of June 2024. I advised you to add pictures of the children to the transportation notebook. We discussed the importance of having photographs to identify children in the event of an emergency. ADEQUATE SURFACING: The surfacing under the structure on playground #1 measured less than 1inch. We discussed adding more surfacing underneath and around the play structure to ensure the sin inch depth requirement. I suggested having someone to maintenance the surfacing to make sure it meets compliance and for longer sustainability. QUALITY RATING IMPROVEMENT SYSTEM: The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. This legislation also provides a pathway for child care programs currently accredited through the approved accrediting bodies to move to a 3 or 5 star license if they are not already at this star level. Providers will need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form MENTAL HEALTH BEGINS BY BIRTH: A free 6-hour training on the foundations of infant and early childhood mental health, offered by the ARCh Project at the Center for Child & Family Health. The six hours are divided over two half-days of content: The training dates will be on Friday, August 30th and Friday, September 6th, from 9:30am to 12:30pm each of those days. I will send you registration information via email. Available to anyone in NC whose professional work supports the relational, emotional, and mental health of babies and young children. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2818 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 8/10/2023 Number Present: 33 Completed Date: 8/10/2023 Age: From 0 To 10 Total Minutes: 106 Time In: 12:14 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Other Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements and review staff files to finalize the annual compliance visit. L. Knight, Administrator assisted with the visit. I conducted a walk-through of the facility to retrieve attendance. Thirty-three (33) children were observed in care today ranging from ages three months to ten years old. Children were observed napping and completing toileting and hand washing, routines. The center’s compliance history score was reviewed with the operator. The program’s compliance history was (89%) as of August 9, 2023. The following violation of the child care requirements was documented today. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratio requirements were not maintained when one caregiver was observed providing to seven children ages one year old in Space #2. 10A NCAC 09 .2818 The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violation was corrected. I asked that you include in the compliance letter a detailed plan regarding how staff/child ratio requirements will always be maintained. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before August 22, 2023. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. STAFF/CHILD RATIO REQUIREMENTS: Based on my observation during the walk-through, your program was out of compliance with enhanced staff child/ratio requirements when one caregiver was observed providing care to seven children ages one year old in Space #2. Once notified the space was out of compliance, you transitioned one child to another space to return and maintain compliance. We discussed steps that could be implemented to assist with monitoring and ensuring compliance is always maintained. I suggested asking staff to notify administration when they have met the ratio requirements for each class based on the age of the youngest child. It was suggested reviewing the staff/child ratio requirements with staff using the ratio charts posted on the walls in each space. Administration could also monitor children schedules and attendance to determine how many staff will be needed. Staffing should be planned accordingly. Maintaining adequate staff/child ratio is vital to the safety of children. It also ensures children receive the necessary individualized attention needed. UNANNOUNCED FOLLOW-UP VISIT: I informed you an unannounced follow-up visit will be conducted to monitor staff/child ratio requirements. At the conclusion of this visit, the visit summary report was completed, reviewed and left with you. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 8/8/2023 Number Present: 22 Completed Date: 8/8/2023 Age: From 0 To 11 Total Minutes: 235 Time In: 08:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival you (S. Knight, Administrator) were not present. You arrived shortly after the visit started. This center currently operates with a three-star license, earning four points in the education component, two points in the program standard component and 1 quality point for all lead teachers and teachers having at least five years Early Childhood work experience in no more than two different programs. This is your center’s first annual compliance visit. This program continues to meet enhanced ratio requirements. The last sanitation inspection was completed on May 17, 2023, with a “Superior” classification. The last fire inspection was completed on June 2, 2023, and the center was approved for daytime care only. Twenty-two children were observed in care today ranging from ages zero to eleven years old. Children were engaged in morning activities, free-choice play with developmentally age-appropriate materials, outdoor play, completing hand washing, diapering and toileting routines. Breakfast and lunch were also observed. Breakfast consisted of pancakes, peaches, and milk. Lunch consisted of chicken nuggets, corn, pineapples, sliced bread, and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was (88%) as of 8/7/2023. The following violations of the child care requirements were documented today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The center’s fire inspection completed was not submitted within one week from the date of the inspection. The fire inspection was submitted during the visit 8/8/2023. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival or departure times were not documented for five children between the dates of 7/24/2023 to 8/4/2023. 10A NCAC 09 .0302(d)(4) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. A staff/child ratio chart was not posted in Space #5. Staff/child ratio charts in Spaces 1, 2, 3, and 4 were not completed with ratio information for each group of children. .0713(a)(10), (c) & (f)(3); .2818(e) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two children’s hands were not washed upon arrival in Space #3. 15A NCAC 18A .2803(c) 618 Diaper changing surfaces were not kept free of storage. Diaper bags, sippy cups, and bottles were observed on the diaper changing table in Space #3. 15A NCAC 18A .2819(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Documentation was not available to verify a fire drill was completed for July 2023. The last fire drill was dated for 6/12/2023. .0604(t); .0302(d)(5) 847 Parent's medication authorization did not include required information. The parent's medication authorization did not include the name of the medication, dosage amount, dates of administration, the route and how often the medication should be given. 10A NCAC 09 .0803(4)(6-9) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's safe sleep policy was not posted in Space #3 where care is provided to infants or within the center. .0606(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Documentation was not available to verify an emergency drill was practiced every three months as required. The last emergency drill was documented for 4/24/2023. .0604(u);.0302(d)(8) 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. An EPR Plan was not completed for the center as required by the trained staff person. .0607(c) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violation was corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before 8/22/2023. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. CORPORATION STATUS: Think And Grow Child Care Center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Child Care Center, Inc. remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, mailing address and email address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF/TRAINNG WORKSHEET: The staff/training worksheet was not complete and available today. I asked that you complete the staff/training worksheet and submit to me by tomorrow 8/9/2023. Another visit will be conducted to monitor staff records and finalize the annual compliance visit. FIRE INSPECTION: You gave me a copy of the center’s most recent fire inspection report dated 6/2/2023 today. I reminded you the fire inspection report should be submitted within a week from the date of the inspection. I recommended adding an alert to your calendar to remind you to send inspections within the required timeframe. CLASSROOM ITEMS: An IT’S SIDS policy was not posted in the space where care is provided to children under the age of twelve months. A staff/child ratio chart was not posted in Space #5. I advised you to post a copy of the SIDS policy or a poster in the space near the location where children sleep so parents can visually see it. I recommended conducting periodic checks in the classrooms to ensure all items are posted as required. ARRIVAL/DEPARTURE LOGS: Arrival/departure time were not documented for five children between the dates of 7/24/2023 to 8/4/2023, for five children. I recommend encouraging staff to document the times if parent forget. Staff should add their initial to reflect who documented the times. FIRE & EMERGENCY DRILLS: A fire drill was not completed for the month of July 2023. The last emergency drill documented was dated 4/24/2023 which is past the required three-month timeframe. It was recommended that you set a schedule to ensure the drills are completed. Practicing fire and emergency drills prepare staff and children in the event of an emergency. EMERGENCY PREPAREDNESS PLAN: The center’s emergency preparedness plan was not completed as required. You stated you had completed the training prior to the center’s licensing. I informed you the EPR plan must be completed and reviewed with all staff. Once the plan is completed for the first time it should be reviewed annually or updated when needed. NEW CHILD CARE RULES: I informed you an updated child care rulebook dated 7/1/2023, has been added to the Division’s website. I advised you to replace the old rulebook with the most current version. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 8/8/2023 Number Present: 22 Completed Date: 8/8/2023 Age: From 0 To 11 Total Minutes: 235 Time In: 08:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival you (S. Knight, Administrator) were not present. You arrived shortly after the visit started. This center currently operates with a three-star license, earning four points in the education component, two points in the program standard component and 1 quality point for all lead teachers and teachers having at least five years Early Childhood work experience in no more than two different programs. This is your center’s first annual compliance visit. This program continues to meet enhanced ratio requirements. The last sanitation inspection was completed on May 17, 2023, with a “Superior” classification. The last fire inspection was completed on June 2, 2023, and the center was approved for daytime care only. Twenty-two children were observed in care today ranging from ages zero to eleven years old. Children were engaged in morning activities, free-choice play with developmentally age-appropriate materials, outdoor play, completing hand washing, diapering and toileting routines. Breakfast and lunch were also observed. Breakfast consisted of pancakes, peaches, and milk. Lunch consisted of chicken nuggets, corn, pineapples, sliced bread, and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was (88%) as of 8/7/2023. The following violations of the child care requirements were documented today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The center’s fire inspection completed was not submitted within one week from the date of the inspection. The fire inspection was submitted during the visit 8/8/2023. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival or departure times were not documented for five children between the dates of 7/24/2023 to 8/4/2023. 10A NCAC 09 .0302(d)(4) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. A staff/child ratio chart was not posted in Space #5. Staff/child ratio charts in Spaces 1, 2, 3, and 4 were not completed with ratio information for each group of children. .0713(a)(10), (c) & (f)(3); .2818(e) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two children’s hands were not washed upon arrival in Space #3. 15A NCAC 18A .2803(c) 618 Diaper changing surfaces were not kept free of storage. Diaper bags, sippy cups, and bottles were observed on the diaper changing table in Space #3. 15A NCAC 18A .2819(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Documentation was not available to verify a fire drill was completed for July 2023. The last fire drill was dated for 6/12/2023. .0604(t); .0302(d)(5) 847 Parent's medication authorization did not include required information. The parent's medication authorization did not include the name of the medication, dosage amount, dates of administration, the route and how often the medication should be given. 10A NCAC 09 .0803(4)(6-9) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's safe sleep policy was not posted in Space #3 where care is provided to infants or within the center. .0606(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Documentation was not available to verify an emergency drill was practiced every three months as required. The last emergency drill was documented for 4/24/2023. .0604(u);.0302(d)(8) 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. An EPR Plan was not completed for the center as required by the trained staff person. .0607(c) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violation was corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before 8/22/2023. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. CORPORATION STATUS: Think And Grow Child Care Center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Child Care Center, Inc. remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, mailing address and email address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF/TRAINNG WORKSHEET: The staff/training worksheet was not complete and available today. I asked that you complete the staff/training worksheet and submit to me by tomorrow 8/9/2023. Another visit will be conducted to monitor staff records and finalize the annual compliance visit. FIRE INSPECTION: You gave me a copy of the center’s most recent fire inspection report dated 6/2/2023 today. I reminded you the fire inspection report should be submitted within a week from the date of the inspection. I recommended adding an alert to your calendar to remind you to send inspections within the required timeframe. CLASSROOM ITEMS: An IT’S SIDS policy was not posted in the space where care is provided to children under the age of twelve months. A staff/child ratio chart was not posted in Space #5. I advised you to post a copy of the SIDS policy or a poster in the space near the location where children sleep so parents can visually see it. I recommended conducting periodic checks in the classrooms to ensure all items are posted as required. ARRIVAL/DEPARTURE LOGS: Arrival/departure time were not documented for five children between the dates of 7/24/2023 to 8/4/2023, for five children. I recommend encouraging staff to document the times if parent forget. Staff should add their initial to reflect who documented the times. FIRE & EMERGENCY DRILLS: A fire drill was not completed for the month of July 2023. The last emergency drill documented was dated 4/24/2023 which is past the required three-month timeframe. It was recommended that you set a schedule to ensure the drills are completed. Practicing fire and emergency drills prepare staff and children in the event of an emergency. EMERGENCY PREPAREDNESS PLAN: The center’s emergency preparedness plan was not completed as required. You stated you had completed the training prior to the center’s licensing. I informed you the EPR plan must be completed and reviewed with all staff. Once the plan is completed for the first time it should be reviewed annually or updated when needed. NEW CHILD CARE RULES: I informed you an updated child care rulebook dated 7/1/2023, has been added to the Division’s website. I advised you to replace the old rulebook with the most current version. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0803 · Violation
Name of Operation: THINK AND GROW CHILD CARE CENTER #4 Facility ID: 33000510 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 8/8/2023 Number Present: 22 Completed Date: 8/8/2023 Age: From 0 To 11 Total Minutes: 235 Time In: 08:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival you (S. Knight, Administrator) were not present. You arrived shortly after the visit started. This center currently operates with a three-star license, earning four points in the education component, two points in the program standard component and 1 quality point for all lead teachers and teachers having at least five years Early Childhood work experience in no more than two different programs. This is your center’s first annual compliance visit. This program continues to meet enhanced ratio requirements. The last sanitation inspection was completed on May 17, 2023, with a “Superior” classification. The last fire inspection was completed on June 2, 2023, and the center was approved for daytime care only. Twenty-two children were observed in care today ranging from ages zero to eleven years old. Children were engaged in morning activities, free-choice play with developmentally age-appropriate materials, outdoor play, completing hand washing, diapering and toileting routines. Breakfast and lunch were also observed. Breakfast consisted of pancakes, peaches, and milk. Lunch consisted of chicken nuggets, corn, pineapples, sliced bread, and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was (88%) as of 8/7/2023. The following violations of the child care requirements were documented today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The center’s fire inspection completed was not submitted within one week from the date of the inspection. The fire inspection was submitted during the visit 8/8/2023. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival or departure times were not documented for five children between the dates of 7/24/2023 to 8/4/2023. 10A NCAC 09 .0302(d)(4) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. A staff/child ratio chart was not posted in Space #5. Staff/child ratio charts in Spaces 1, 2, 3, and 4 were not completed with ratio information for each group of children. .0713(a)(10), (c) & (f)(3); .2818(e) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two children’s hands were not washed upon arrival in Space #3. 15A NCAC 18A .2803(c) 618 Diaper changing surfaces were not kept free of storage. Diaper bags, sippy cups, and bottles were observed on the diaper changing table in Space #3. 15A NCAC 18A .2819(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Documentation was not available to verify a fire drill was completed for July 2023. The last fire drill was dated for 6/12/2023. .0604(t); .0302(d)(5) 847 Parent's medication authorization did not include required information. The parent's medication authorization did not include the name of the medication, dosage amount, dates of administration, the route and how often the medication should be given. 10A NCAC 09 .0803(4)(6-9) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's safe sleep policy was not posted in Space #3 where care is provided to infants or within the center. .0606(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Documentation was not available to verify an emergency drill was practiced every three months as required. The last emergency drill was documented for 4/24/2023. .0604(u);.0302(d)(8) 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. An EPR Plan was not completed for the center as required by the trained staff person. .0607(c) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violation was corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before 8/22/2023. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. CORPORATION STATUS: Think And Grow Child Care Center, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Think And Grow Child Care Center, Inc. remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, mailing address and email address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF/TRAINNG WORKSHEET: The staff/training worksheet was not complete and available today. I asked that you complete the staff/training worksheet and submit to me by tomorrow 8/9/2023. Another visit will be conducted to monitor staff records and finalize the annual compliance visit. FIRE INSPECTION: You gave me a copy of the center’s most recent fire inspection report dated 6/2/2023 today. I reminded you the fire inspection report should be submitted within a week from the date of the inspection. I recommended adding an alert to your calendar to remind you to send inspections within the required timeframe. CLASSROOM ITEMS: An IT’S SIDS policy was not posted in the space where care is provided to children under the age of twelve months. A staff/child ratio chart was not posted in Space #5. I advised you to post a copy of the SIDS policy or a poster in the space near the location where children sleep so parents can visually see it. I recommended conducting periodic checks in the classrooms to ensure all items are posted as required. ARRIVAL/DEPARTURE LOGS: Arrival/departure time were not documented for five children between the dates of 7/24/2023 to 8/4/2023, for five children. I recommend encouraging staff to document the times if parent forget. Staff should add their initial to reflect who documented the times. FIRE & EMERGENCY DRILLS: A fire drill was not completed for the month of July 2023. The last emergency drill documented was dated 4/24/2023 which is past the required three-month timeframe. It was recommended that you set a schedule to ensure the drills are completed. Practicing fire and emergency drills prepare staff and children in the event of an emergency. EMERGENCY PREPAREDNESS PLAN: The center’s emergency preparedness plan was not completed as required. You stated you had completed the training prior to the center’s licensing. I informed you the EPR plan must be completed and reviewed with all staff. Once the plan is completed for the first time it should be reviewed annually or updated when needed. NEW CHILD CARE RULES: I informed you an updated child care rulebook dated 7/1/2023, has been added to the Division’s website. I advised you to replace the old rulebook with the most current version. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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