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Home › NC › Sylva › THE Fairview Kids' Place
251 BIG Orange WAY, Sylva NC 28779 · License #50000057 · Center · Child Care Center
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10A NCAC 09 .0302 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0514 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0803 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1103 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2510 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3222 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-105 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 27 Completed Date: 12/2/2025 Age: From 5 To 12 Total Minutes: 205 Time In: 02:20 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Boud was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. Permit type – Three-star center license issued on 11/18/22. Special Services/Restrictions – daytime care, school-age only, meets enhanced space. Removal of the following restrictions were discussed with Ms. Boud during the visit: Playground does not meet child care playground requirements. Children are prohibited from being in the cafeteria for any purpose. The last annual compliance visit was conducted on 12/9/24. The last fire drill was practiced on 11/24/25. The last shelter-in-place drill was practiced on 11/24/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/5/21 without hazards. Enrollment survey for lead paint and asbestos testing was started but not completed. Two (2) qualified staff members were on the list on the Automated Criminal Background Management System (ABCMS) as of 11/26/25. Upon arrival, I greeted Ms. Boud. According to Ms. Boud, after school program is currently operated in room #103 and #106 in K-building, mostly #106. On rainy days, there are times when the program uses gym (space #2), gym connection (#3), administration pod(#4) and media center (#5) but not often or daily. During the visit, space #1, 2, 3, 4, 5 were not used. There was no floor diagram in the working file. A c1py of the floor diagram for K-building was made during the visit. No safety hazards were found in room #101 or #106. There were two (2) groups of children. A total of thirteen (13) children with two (2) staff members in group #1 and fourteen (14) children with three (3) staff members in group #2. The children in group #1 played on the playground playing with swings and throwing a football to each other. In room 106, the children read books, ate snacks and played math games. The children had a bag of Doritos and apple juice for snacks. No children were on medication. Seven (7) new staff files and one (1) existing staff were monitored. Three (3) children’s files were monitored. The orientation for a group leader who was hired on October 10, 2025, had not been completed. According to Ms. Boud, the staff member had worked for few days since he/she started. The ABCMS system was not reviewed due to Staff and Training Worksheet being submitted during the visit, time constraints and challenges with wi-fi connections. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report created in August 2025 for a child was not maintained in the child's file. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid first aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A group leader who was employed on 9/25/24 did not have a valid CPR certificate on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A program Coordinator did not have an updated Staff Development Plan on file. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: 1048: First aid 1049: CPR CPR/FA is offered at Jackson County Family Resource Center by Southwestern Child Development Commission on 12/15/25 from 9 am – 1 pm. You can register for the training at https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-795f21b046f14b2e817c81ce9979d3c9 The cost is $40. There are openings as of today. CPR and First aid training must be provided by an approved trainer. The list of approved trainers can be accessed on the Division’s website. Wilderness Medicine is not listed on the approved trainer's list. A group leader who was employed on 9/9/25 must complete CPR/FA training by December 8, 2025. 852: incident report Incident report must be maintained in each child’s file. This violation was corrected during the visit. 1232: Staff Development plan Staff development plan must be updated annually. You can combine staff development plan and annual evaluation, if you prefer. Having one (1) day rather than two (2) different dates may help you track the date better. Or you can complete them annually either in the beginning of the school year and at the end of the school year. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 12/16/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following items were discussed during the visit. Please discuss the following items, rule reference and requirements with your assigned consultant: Employment application: Ms. Bout stated that applications for employees are maintained at the County office. However, she did not have Public School Off-site Verification form. A copy of employment application shall be maintained in staff files. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (1) staff records that include: (A) an application for employment and date of birth; (B) documentation of education, training, and experience; (C) medical and health records; (D) documentation of staff orientation, participation in training, and staff development activities; and (E) required criminal history background check documentation; Orientation: I noticed that not all topics of the orientation form were reviewed with staff members. Additionally, new staff members did not have required six (6) hours of orientation during the first two (2) weeks of employment. Ms. Bout stated that she discussed the requirements with previous consultants and provides more than nine (9) hours of orientation within the first six (6) weeks of employment. According to Ms. Bout, some of the topics were reviewed in the Health and Safety training, such as child maltreatment and bloodborne pathogens. It is important for each staff member to be fully informed in each topic listed on orientation form. Even though there are no children with allergies currently, some may have undiagnosed allergies. Staff members shall know the protocols to follow that are unique to each program for every situations listed on the orientation form. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. EPR/EMC review: Ms. Bout stated that the orientation form is the documentation of EMC and EPR review. The rule states the documentation of review. Therefore, orientation form is sufficient for initial review of EMC and EPR with each staff member. However, the review of EPR and EMC plans must be completed annually. Therefore, different documentation for annual review must be created. On-going training requirement: We have reviewed the requirements for on-going training together. We reviewed chapter 9 .1103. The required training hours can be determined based on the hours you work. Per Ms. Boud, she works from 2: 45 – 3:45 pm daily. Therefore, we determined that she is required to complete five (5) hours of training annually. Training period is based on each staff member’s date of employment. Health and Safety training is required for the first year of employment and on-going training is required for the second year and annually thereafter. I recommend North Carolina Rated License Assessment Project for training. You can access training on the website for free. Even if you may not go through ECERS-3, ITERS-3 or SACERS-U, it is great practice to follow what are suggested for ERS assessment. You can visit https://ncrlap.org/ for details. Review training list under training. Registration is required, but it is free. Ms. Bout is required to complete five (5) hours of training between 8/15/25 – 8/14/26. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: On-going training requirements for staff members: • Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. • Related Degree to EC/CD are Elementary Education, Psychology and Sociology • The staff members with the related degree shall contact the WORKS unit to update their status. • Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. • Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. • If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: • If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. • If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. • If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. • If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Arrival and departure of children: On the arrival/departure log, check marks were used to document children's attendance. You shall use time of arrival and departure to document each child's attendance. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Consultation with new consultant: Since I am not a regular consultant, please discuss the requirements and rules with your new consultant regarding orientation, training requirements, first aid/CPR and off-site verification form for application and review of operational/personnel policies. It is your responsibility to learn about child care rules and regulations. You can access the updated version of Chapter 9 rule on our Division's website. I showed Ms. Bout the new version of Child Care Rules during the visit. We discussed Rated License Assessment: Since a meeting was/would be held to discuss the Rated License Assessment for entire Jackson County Schools, I discussed an overview of pathway 1 and pathway 2 with Ms. Boud without timeline of the assessment. I explained self-study, curriculum requirements, CQI and family and community engagement. Due to difficult wi-fi connections, we could not review the QIRS informational page. New administrator paperwork: Administrator paperwork, Appendices and Legal designee forms were printed and provided to Ms. Boud. Tim Kurr, principal and Ms. Boud completed the form and submitted them to me during the visit. Lead water testing: Lead water testing is required every three (3) hours. Please visit https://www.cleanwaterforuskids.org/en/carolina/ and start water testing procedures immediately. Lead Paint and Asbestos Testing: Your last test was completed in 2021. You must complete lead water testing every three (3) years. Please visit Clean Classroom for Carolina Kids website at https://www.cleanwaterforuskids.org/en/carolina/ and complete the enrollment survey. Please note that you must complete a separate survey for lead paint and asbestos. In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. Lead water, lead paint and asbestos testing are requirements for all child care programs. Not completing these actions may results in violations. New and terminated staff notification requirement: Please add Principal, T. Kurr to ABCMS system. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0102 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 5/9/2024 Number Present: 24 Completed Date: 5/9/2024 Age: From 5 To 11 Total Minutes: 110 Time In: 02:40 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. This facility is owned and operated by Jackson County Public Schools. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children were observed during a arrival, a craft activity and center activities. A computerized generated report of today’s visit was completed and reviewed with Ms. Boud and signed by Sarah Upton, Child Care Consultant. Ms. Boud signed this visit summary during the visit. A printed signed copy of the visit summary was left with Ms. Boud today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted Permit Restriction Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on November 02, 2023 The last fire drill was practiced on April 30, 2024 The last emergency drill was conducted on March 21, 2024 The last sanitation inspection was conducted on January 17, 2024 with two (2) demerits for a Superior rating. The following violations were written: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A new group leader was hired on 11/01/2023. Their medical reprot was dated 12/13/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A new group leader was hired on 11/01/2023. Their TB test results were dated 02/14/2022 and expired on 02/14/2023. .0701(a) Technical Assistance: Item #1032 All staff must have a medical statement prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers and uncompensated providers who are not substitute providers or volunteers as defined in 10A NCAC 09 .0102, including the director. Item Requirements: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Due Date: Prior to employment. When submitted, the medical statement shall not be older than 12 months. Item# 1033 All staff must have results that they are free of active TB. Documentation of this test or screening must be maintained in a separate, confidential file and cannot be more than 12-month-olds. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: All staff, including the director and individuals who volunteer more than once per week. Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of employment Due Date: On or before first day of work. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by, May 23, 2024 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action Consultation is provided as follows: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0701 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 5/9/2024 Number Present: 24 Completed Date: 5/9/2024 Age: From 5 To 11 Total Minutes: 110 Time In: 02:40 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. This facility is owned and operated by Jackson County Public Schools. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children were observed during a arrival, a craft activity and center activities. A computerized generated report of today’s visit was completed and reviewed with Ms. Boud and signed by Sarah Upton, Child Care Consultant. Ms. Boud signed this visit summary during the visit. A printed signed copy of the visit summary was left with Ms. Boud today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted Permit Restriction Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on November 02, 2023 The last fire drill was practiced on April 30, 2024 The last emergency drill was conducted on March 21, 2024 The last sanitation inspection was conducted on January 17, 2024 with two (2) demerits for a Superior rating. The following violations were written: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A new group leader was hired on 11/01/2023. Their medical reprot was dated 12/13/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A new group leader was hired on 11/01/2023. Their TB test results were dated 02/14/2022 and expired on 02/14/2023. .0701(a) Technical Assistance: Item #1032 All staff must have a medical statement prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers and uncompensated providers who are not substitute providers or volunteers as defined in 10A NCAC 09 .0102, including the director. Item Requirements: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Due Date: Prior to employment. When submitted, the medical statement shall not be older than 12 months. Item# 1033 All staff must have results that they are free of active TB. Documentation of this test or screening must be maintained in a separate, confidential file and cannot be more than 12-month-olds. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: All staff, including the director and individuals who volunteer more than once per week. Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of employment Due Date: On or before first day of work. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by, May 23, 2024 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action Consultation is provided as follows: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 5/9/2024 Number Present: 24 Completed Date: 5/9/2024 Age: From 5 To 11 Total Minutes: 110 Time In: 02:40 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. This facility is owned and operated by Jackson County Public Schools. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children were observed during a arrival, a craft activity and center activities. A computerized generated report of today’s visit was completed and reviewed with Ms. Boud and signed by Sarah Upton, Child Care Consultant. Ms. Boud signed this visit summary during the visit. A printed signed copy of the visit summary was left with Ms. Boud today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted Permit Restriction Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on November 02, 2023 The last fire drill was practiced on April 30, 2024 The last emergency drill was conducted on March 21, 2024 The last sanitation inspection was conducted on January 17, 2024 with two (2) demerits for a Superior rating. The following violations were written: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A new group leader was hired on 11/01/2023. Their medical reprot was dated 12/13/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A new group leader was hired on 11/01/2023. Their TB test results were dated 02/14/2022 and expired on 02/14/2023. .0701(a) Technical Assistance: Item #1032 All staff must have a medical statement prior to employment. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers and uncompensated providers who are not substitute providers or volunteers as defined in 10A NCAC 09 .0102, including the director. Item Requirements: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Due Date: Prior to employment. When submitted, the medical statement shall not be older than 12 months. Item# 1033 All staff must have results that they are free of active TB. Documentation of this test or screening must be maintained in a separate, confidential file and cannot be more than 12-month-olds. According to 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: All staff, including the director and individuals who volunteer more than once per week. Item Requirements: Tuberculin (TB) Test or Screening The results indicating the individual is free of active tuberculosis shall be obtained within the 12 months prior to the date of employment Due Date: On or before first day of work. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by, May 23, 2024 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action Consultation is provided as follows: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0102 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0604 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0802 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1802 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2506 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-102 · Violation
Name of Operation: THE FAIRVIEW KIDS' PLACE Facility ID: 50000057 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 34 Completed Date: 11/2/2023 Age: From 5 To 11 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Denise Boud, Program Coordinator, during the visit. An electronic signed copy of the visit summary electronically emailed to Ms. Boud and Eleanor Macaulay, Administrator, for a signature as well. Today, Ms. Boud accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percentage as of 11/02/2023 This program is owned and operated by Jackson County Public Schools. Permit type – Three Star License issued on July 23, 2020. Special Services/Restrictions –School age one, meets enhanced space, and playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 11/10/2022 The last fire drill was practiced on 11/02/2023 The last fire inspection was conducted on 07/24/2023 The last sanitation inspection was conducted on 10/24/2023 with 0 demerits for a Superior rating. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Program Coordinator, Denise Boud. Children in grades K through second grade were observed during a craft activity and transitioning to outside. Children in grades third through fifth grade were observed during snack, which consisted of baked Cheetos and juice, and free play activities outside. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. After review of four (4) children's it was noted that two (2) child's file did not have a signed acknowledgement that they had received a copy of the summary of law. GS 110-102 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. During transition into the program a teacher was heard in a strong, loud, negative tone telling a child to stop with no further interaction or explanation. .1802 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no record of fire drills available for review. .0604(t); .0302(d)(5) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. After review of four (4) children's files it was noted that one (1) child did not have emergency information filled out. .0802(c)(1) 1424 School-aged children were not adequately supervised. As the group of children in grades 3rd-5th were entering the building from outside the teacher came into the building while two (2) children were left outside. One child was holding the door waiting for the other child to come in. That child was back behind the building throwing up a football into the air. The teacher was down the hall and could not see and hear the two (2) children. .2506(d)(1-3) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of emergency drills available for review. .0604(u);.0302(d)(8) Technical Assistance: Item 114 each child must have a signed receipt from the parent/guardian acknowledging that they have received a copy of NC Summary of the Law According to § 110-102. Information for parents. The Secretary shall provide to each operator of a child care facility a summary of this Article for the parents, guardian, or full-time custodian of each child receiving child care in the facility to be distributed by the operator. Operators of child care facilities shall provide a copy of the summary to each child's parent, guardian, or full-time custodian before the child is enrolled in the child care facility. The child's parent, guardian, or full-time custodian shall sign a statement attesting that he or she received a copy of the summary before the child's enrollment. The summary shall include the name and address of the Secretary and the address of the Commission. The summary shall explain how parents may obtain information on individual child care facilities maintained in public files by the Division of Child Development and Early Education. The summary shall also include a statement regarding the mandatory duty prescribed in G.S. 7B-301 of any person suspecting child abuse or neglect has taken place in child care, or elsewhere, to report to the county Department of Social Services. The statement shall include the definitions of child abuse and neglect described in the Juvenile Code in G.S. 7B-101 and of child abuse described in the Criminal Code in G.S. 14-318.2 and G.S. 14-318.4. The statement shall stress that this reporting law does not require that the person reporting reveal the person's identity Item 805-Fire drills must be completed at least once a month and must be recorded. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (t) Fire drills shall be practiced monthly, and records shall be maintained as required by 10A NCAC 09 .0302(d)(5). Item 325 all child staff interactions should be helpful making children feel comfortable, welcome and treated with respect. Children should not be spoken to in a harsh, loud tone for no reason as observed today. According to 10A NCAC 09 .1802 STAFF/CHILD INTERACTIONS Staff shall interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. For example, staff shall: (1) make eye contact when speaking to a child; (2) engage children in conversation to share experiences, ideas, and opinions; (3) help children develop problem-solving skills; and (4) facilitate learning by providing positive reinforcement, encouraging efforts, and recognizing accomplishments. Item 1811- Emergency drills either a lockdown or shelter in place drill must be completed at lease every three months. The record must be available for review. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Item 1313 Emergency information must be completed for all children. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information shall be on file in the center on the child's first day of attendance and shall be updated as changes occur and at least annually. Item 1423 all children must be adequately supervised at all times. According to 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 11/16/2023 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.