Loading
Loading facility…
Pulling inspections, violations, and complaints.
Loading
Pulling inspections, violations, and complaints.
Home › NC › Swannanoa › The Little People's Place
Swannanoa NC 28778 · License #11000807 · Home-based · Family Child Care Home
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
10A NCAC 09 .1102 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1706 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1718 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1719 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1724 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1726 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3222 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09. 1706 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 3 Completed Date: 4/7/2026 Age: From 0 To 3 Total Minutes: 260 Time In: 11:25 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Operator/Caregiver, during the visit. A signed copy of the visit summary was left on-site with you. Jeneal Hensley, Operator/Caregiver, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s does not have a compliance history for an 18-month period as the facility was closed from 9/27/2024 to 3/16/2026 due to sustaining significant damage due to Tropical Storm Helene. The facility operates as a sole proprietor. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/wood stove not used during operating hours, children must play in fence play area, no more than two (2) infants under one year old. The last annual compliance visit was conducted on 9/17/2024. The facility was closed from 9/27/2024 through 3/16/2026 due sustaining significant damages due to Tropical Storm Helene. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill will need to be completed as soon as possible. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. . Currently, the back porch deck is being used as a temporary outdoor play space, until the permanent outdoor play space is completed. Ms. Hensley is working with Buncombe County Partnership for Children to install a new natural play space. Due to an unforeseen situation, the funding for the playground was almost lost. She just received an email last Thursday afternoon (4/2/2026) stating that the funding has been reinstated, but she must start the paperwork process over again. She is working with Buncombe County Partnership for Children with completing the paperwork process to get reapproved for the funding. The person whom she is working with is out of the office this week and will return on 4/13/2026. Ms. Hensley stated once the paperwork process is completed and funding is reissued; the outdoor space construction can begin. The contractor has stated he and his crew are available to begin once the funding is reapproved. She is estimating a tentative timeline for completion of mid-May 2026. Ms. Hensley stated that she will keep me updated on the progress and any changes. Currently the outdoor play space construction is on hold due to funding. The Emergency Medical Care plan was posted and current. The Emergency Phone numbers are posted in the child care space near the door. The Emergency Preparedness and Response (EPR) Plan was updated 2/19/2026. Lead water testing was completed on 2/3/2026. Lead paint and asbestos testing was completed on 2/4/2026. The program does not provide transportation. Upon arrival, I was greeted by Jeneal Hensley, Owner/Operator. During today’s visit, she had three (3) children present ages infant to three years old. The infant was in the sleep room when I arrived, and the two (2) older children were eating lunch. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. At 11:35a, I monitored the sleep room and assessed the sleeping child who was in the crib laying on their back resting. When I monitored the safe sleep checks, I noticed all checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant. While monitoring the sleep room, I observed two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Also, I observed two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. While monitoring the restroom, I observed two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. After lunch, the children prepared for free play and nap. One (1) child transitioned to free play with the dinosaur train and one (1) child transitioned to the sleep room to nap. At 12:35p the child engaged in free play began to clean up and prepare for rest time. The child rested on a sleeping bag with pillow in the child care space. The caregiver sat with the child to assist him with resting while tending to the infant that was engaged in play on an activity mat. While monitoring the child care space, I did not observe a completed activity plan posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The caregivers and children’s files were monitored. Two (2) children that were enrolled prior to Tropical Storm Helene files were missing a medical report and immunizations. The caregiver is working on duplicating the missing records. The children’s parents are working to get the children’s records. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. The caregivers file was monitored and the file was missing health and safety training certificates. The current health and safety training certificates were monitored during the last annual compliance visit conducted 9/17/2024 prior to Tropical Storm Helene. The caregiver completed the trainings on 9/30/2023 and the trainings are due to be completed within five (5) years from the original completion date on or before 9/30/2028. Medications were monitored. QRIS modernization follow-up: During the technical assistance visit on 3/13/2026, the facility selected the Classroom and Instructional Quality pathway. Ms. Hensley plans to apply for rated license reassessment by August 30, 2026. I used the Family Child Care Home Item Number Listing as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. 10A NCAC 09. 1706(a) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. two (2) aerosol cans of sunscreen on the shelf above the diaper changer. .1719 (a)(7) 716 Electrical outlets not in use were not covered. Two (2) electrical outlet uncovered beside the sink. 10A NCAC .1719(a)(27) 1853 The operator did not conduct a monthly fire drill. Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. Since the program reopened on 3/16/2026 an emergency drill has not been conducted. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. .1719(a)(18) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. .1724(a)(7) 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. A completed activity plan was not posted with the other posted items. 10A NCAC 09 .1718(a)(8)(C)(i-v) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. .1726(b)&(c) Technical assistance was provided as follows: Item 601- Lunch today consisted of an Uncrushable sandwich, potato chips, strawberries, and milk. We discussed the lunch today did not meet the nutritional requirements. Ms. Hensley stated she understood and would make adjustments to the meal components moving forward. The current menu was not completed and posted for the week. Ms. Hensley was working on completing the menu during the visit. I shared with Ms. Hensley the meal patter guidelines to assist her with completing the weekly menu. Rule Reference: 10A NCAC 09 .1706(a) Item 706- two (2) aerosol cans of sunscreen on the shelf above the diaper changer. We discussed that aerosol cans must be stored in a locked storage due to the can could combust if under pressure. The caregiver moved the aerosol cans to locked storage during the visit. Rule Reference: 10A NCAC 09 .1719(a)(7) Item 716- two (2) electrical outlet uncovered beside the sink. We discussed since the children use a step stool to assess the sink to wash their hands, the electrical outlets should be covered when not in use. The caregiver added safety outlet plugs during the visit. Rule Reference: 10A NCAC 09 .1719(a)(27) Item 1853- Since the program reopened on 3/16/2026 a monthly fire drill has not been conducted. The caregiver stated she has been getting the children and themselves back in the routine and forgot to conduct a fire drill. We discussed using her calendar to preplan each drill for the year to use as a reminder to assist with ensuring each of the drills is completed on time. We also discussed that a drill would need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(15) &.1721(e)(2) Item 1854- Since the program reopened on 3/16/2026 an emergency drill has not been conducted. The provider has been getting the children and themselves back in the routine and forgot to conduct a emergency drill. We discussed using her calendar to preplan each emergency drill for every three (3) months as a reminder to assist with ensuring each of the emergency drill is completed on time. We also discussed that an emergency drill will need to be completed as soon as possible. Rule Reference: 10A NCAC 09 .1719(a)(16) &.1721(e)(7) Item 1922- two (2) packs of plastic packaged diapers sitting below five (5) feet on the diaper changer and one (1) pack of plastic packaged diapers sitting below five (5) feet near the closet and crib. We discussed that any easily torn plastic packaging like diapers, wipes, etc. must be stored up inaccessible to children. The caregiver moved the diapers to the closet which was inaccessible to children. Rule Reference: 10A NCAC 09 .1719(a)(18) Item 1948- Safe sleep checks were not conducted every fifteen (15) per safe sleep policy. When discussed with the caregiver, she stated that she was unsure of how to document as sometimes the child will be asleep when she laid them down but then woke up. We discussed to document exactly what happens, example if she lays the child down at 12:00p, document time, position, and asleep. Then if the child wakes up at 12:03p, document the time, and wakes up. Safe sleep checks are crucial to the safe and healthy well-being of the children. The caregiver checked on the sleeping child during today’s visit at 11:57a. We discussed the use of a timer to assist the caregiver with remembering when to check on the sleeping infant Rule Reference: 10A NCAC 09 .1724(a)(7) Item 1964- A completed activity plan was not posted with the other posted items. When asked the caregiver stated she did not have the activity plan completed for this week. We discussed completing the activity plan a week prior to implementation in order to post the next weeks activity plan on Friday afternoons after the children leave for the day. We also discussed that the children must have at least four (4) different developmentally appropriate activities with one begin outdoor play. Each activity must stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. Rule Reference: 10A NCAC 09 .1718(a)(8)(C)(i-v) Item 2031- One (1) child reenrolled on 3/16/2026 was missing the Shaken Baby Abusive Head Trauma policy. We discussed printing the policy to review with the parent at pick up today. Rule Reference: 10A NCAC 09 .1726(b) & (c) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/21/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952 or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Continue to work with the children’s families to get duplicated medical reports and immunizations on file for review. -We reviewed while children are in care to keep the areas not licensed for child care doors closed to be inaccessible to children. -We reviewed areas used for child care, the doors should remain open unless no children are occupying the space in order to render immediate care for children as needed. -We reviewed the storage of hazardous products. Items with only one warning “Keep out of Reach of Children,” should be stored up five (5) feet inaccessible to the children. Items with additional warnings or aerosol cans must be stored in a locked cabinet. -ABCMS portal- Continue to update the facility roster to reflect all household members. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 9/17/2024 Number Present: 4 Completed Date: 9/17/2024 Age: From 0 To 3 Total Minutes: 185 Time In: 09:50 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for family child care homes was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 9/16/204. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, Children must play in fenced in play area. No more than 2 infants under 1 yr. old. The last annual compliance visit was conducted on 10/11/2024. The last fire drill was practiced on 8/23/2024. The last lockdown drill was practiced on 6/20/2024. The last outdoor inspection was documented on 8/23/2024. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was reviewed and newly enrolled children’s information needs to be added to the Ready to Go file. All medications were monitored during today’s visit. One (1) Buttpaste expired 7/2024. The owner/operator discarded the buttpaste during the visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there were three (3) children present and one (1) arrived at 10:57a. Ms. Hensley currently has ten (10) children enrolled. Six (6) children are in school and have not attended since this summer. The parents wanted to keep them enrolled since they may need care on teacher work days or school closures. Ms. Hensley and I discussed what would happen if all the children wanted to attend a day since the programs capacity is eight (8). Ms. Hensley stated that the parents notify her when care is needed and she will accept them on a first come first serve basis. Once she reaches capacity, she would tell the parents that she is at capacity and their child would not be able to attend that day. We discussed that this needs to be clearly stated in your operational policies for parents. The children were engaged in free choice center play with, trucks, cars, puzzles, baby dolls, pretend kitchen, and the ice cream stand. One (1) infant was observed asleep in the sleep room in a seating device inside of a pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Also, while monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. The sleep poster and policy were not posted in the sleep area where the infant was sleeping. We discussed that the safe sleep poster and policy must be posted in the sleep area. The menu documented that lunch today would consist of chicken pot pie, mixed vegetables, oranges, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using gate, and closed bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator, and children’s file were reviewed during the visit. The Operators Statement of Responsibility and the Verification of Required information form was completed during the visit. I used the Family Child Care Home Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. Only in the event of an emergency. The following violations were documented during today’s visit: Violation Number Comment Rule 805 All garbage was not stored in water-proof containers with tight fitting covers both indoors and outdoors. White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. .1725(a)(13) 1404 Medication remaining after the course of treatment is completed, after authorization is withdrawn. or after authorization has expired, was not returned to the parent/guardian. Any medication not retrieved by parent/guardian within 72 hours of completion of treatment, or withdrawal of authorization, was not discarded. While monitoring medications, I observed one (1) buttpaste that expired 7/2024. 10A NCAC 09 .1720(c)(5) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. .1724(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was missing the newly enrolled children’s emergency information form. .1714(e ) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer .1719(a)(18) 1943 An infant was observed sleeping in a seating device. While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. .1724(a)(11) Technical assistance was provided as follows: Item #805 White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. Rule Reference 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (13) store garbage in waterproof containers with tight fitting covers. We discussed when you remove the trash bag from the waterproof container to discard it appropriately. Item #1404 While monitoring medications, I observed one (1) buttpaste that expired 7/2024. I brought it to the owner/operator attention. She was not aware it expired. She discarded it during the visit. Rule Reference: 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. We discussed the need to check medications at least once a month to ensure that the medications and forms are still valid. Item # 1804 While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (b) The operator shall post a copy of the safe sleep policy and poster about safe sleep practices in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. We discussed that the safe sleep poster and policy must be posted in the sleep area. Item# 1876 The EPR plan was missing the newly enrolled children’s emergency information form. Rule Reference: 10A NCAC 09 EMERGENCY PREPAREDNESS AND RESPONSE.1714 (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. We discussed when new children are enrolled to make an extra copy of the children’s emergency information to add to the ready to go file with the EPR plan. Item #1922 While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. Rule Reference: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (18) not have plastic bags, toys, and toy parts small enough to be swallowed accessible to children under three years of age. This includes materials that can be easily torn apart such as foam rubber and Styrofoam, except that Styrofoam plates may be used for food service and larger pieces of foam rubber may be used for supervised art activities; Item #1943 While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (11) specifies that infants aged 12 months or younger shall be prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/1/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Hold harmless has been extended until the new QRIS is implemented (SB 425). This means the cohort model is no longer valid. Providers who were in cohort 1 and the prep assessment was conducted can use the score for the rated license process until 6/30/2025. Those who were in cohort 2 and 3 can voluntarily apply to begin the rated license process. Should you decide to pursue the rated license process, I left the three (3) month self-study with you, along with the rated license application. -We discussed the policy for when school age children are out of school and parents opt for their child to attend. If all the children are wanting to be present that day, Ms. Hensley stated that she would honor their request on a first come first serve basis. Once she reaches capacity, she would tell the parents she is at capacity and their child would not be able to attend that day. -We discussed and reviewed bottle warming requirements since an infant has newly enrolled. Rule Reference: 10A NCAC 09 .1706 NUTRITION STANDARDS (p) Microwaves shall not be used to thaw or warm breast milk, baby food, formula, or other bottled beverages. Bottle warming equipment and power cords shall be inaccessible to children when in use. Bottle warming equipment shall be emptied and cleaned daily. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 9/17/2024 Number Present: 4 Completed Date: 9/17/2024 Age: From 0 To 3 Total Minutes: 185 Time In: 09:50 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for family child care homes was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 9/16/204. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, Children must play in fenced in play area. No more than 2 infants under 1 yr. old. The last annual compliance visit was conducted on 10/11/2024. The last fire drill was practiced on 8/23/2024. The last lockdown drill was practiced on 6/20/2024. The last outdoor inspection was documented on 8/23/2024. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was reviewed and newly enrolled children’s information needs to be added to the Ready to Go file. All medications were monitored during today’s visit. One (1) Buttpaste expired 7/2024. The owner/operator discarded the buttpaste during the visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there were three (3) children present and one (1) arrived at 10:57a. Ms. Hensley currently has ten (10) children enrolled. Six (6) children are in school and have not attended since this summer. The parents wanted to keep them enrolled since they may need care on teacher work days or school closures. Ms. Hensley and I discussed what would happen if all the children wanted to attend a day since the programs capacity is eight (8). Ms. Hensley stated that the parents notify her when care is needed and she will accept them on a first come first serve basis. Once she reaches capacity, she would tell the parents that she is at capacity and their child would not be able to attend that day. We discussed that this needs to be clearly stated in your operational policies for parents. The children were engaged in free choice center play with, trucks, cars, puzzles, baby dolls, pretend kitchen, and the ice cream stand. One (1) infant was observed asleep in the sleep room in a seating device inside of a pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Also, while monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. The sleep poster and policy were not posted in the sleep area where the infant was sleeping. We discussed that the safe sleep poster and policy must be posted in the sleep area. The menu documented that lunch today would consist of chicken pot pie, mixed vegetables, oranges, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using gate, and closed bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator, and children’s file were reviewed during the visit. The Operators Statement of Responsibility and the Verification of Required information form was completed during the visit. I used the Family Child Care Home Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. Only in the event of an emergency. The following violations were documented during today’s visit: Violation Number Comment Rule 805 All garbage was not stored in water-proof containers with tight fitting covers both indoors and outdoors. White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. .1725(a)(13) 1404 Medication remaining after the course of treatment is completed, after authorization is withdrawn. or after authorization has expired, was not returned to the parent/guardian. Any medication not retrieved by parent/guardian within 72 hours of completion of treatment, or withdrawal of authorization, was not discarded. While monitoring medications, I observed one (1) buttpaste that expired 7/2024. 10A NCAC 09 .1720(c)(5) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. .1724(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was missing the newly enrolled children’s emergency information form. .1714(e ) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer .1719(a)(18) 1943 An infant was observed sleeping in a seating device. While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. .1724(a)(11) Technical assistance was provided as follows: Item #805 White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. Rule Reference 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (13) store garbage in waterproof containers with tight fitting covers. We discussed when you remove the trash bag from the waterproof container to discard it appropriately. Item #1404 While monitoring medications, I observed one (1) buttpaste that expired 7/2024. I brought it to the owner/operator attention. She was not aware it expired. She discarded it during the visit. Rule Reference: 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. We discussed the need to check medications at least once a month to ensure that the medications and forms are still valid. Item # 1804 While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (b) The operator shall post a copy of the safe sleep policy and poster about safe sleep practices in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. We discussed that the safe sleep poster and policy must be posted in the sleep area. Item# 1876 The EPR plan was missing the newly enrolled children’s emergency information form. Rule Reference: 10A NCAC 09 EMERGENCY PREPAREDNESS AND RESPONSE.1714 (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. We discussed when new children are enrolled to make an extra copy of the children’s emergency information to add to the ready to go file with the EPR plan. Item #1922 While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. Rule Reference: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (18) not have plastic bags, toys, and toy parts small enough to be swallowed accessible to children under three years of age. This includes materials that can be easily torn apart such as foam rubber and Styrofoam, except that Styrofoam plates may be used for food service and larger pieces of foam rubber may be used for supervised art activities; Item #1943 While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (11) specifies that infants aged 12 months or younger shall be prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/1/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Hold harmless has been extended until the new QRIS is implemented (SB 425). This means the cohort model is no longer valid. Providers who were in cohort 1 and the prep assessment was conducted can use the score for the rated license process until 6/30/2025. Those who were in cohort 2 and 3 can voluntarily apply to begin the rated license process. Should you decide to pursue the rated license process, I left the three (3) month self-study with you, along with the rated license application. -We discussed the policy for when school age children are out of school and parents opt for their child to attend. If all the children are wanting to be present that day, Ms. Hensley stated that she would honor their request on a first come first serve basis. Once she reaches capacity, she would tell the parents she is at capacity and their child would not be able to attend that day. -We discussed and reviewed bottle warming requirements since an infant has newly enrolled. Rule Reference: 10A NCAC 09 .1706 NUTRITION STANDARDS (p) Microwaves shall not be used to thaw or warm breast milk, baby food, formula, or other bottled beverages. Bottle warming equipment and power cords shall be inaccessible to children when in use. Bottle warming equipment shall be emptied and cleaned daily. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1706 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 9/17/2024 Number Present: 4 Completed Date: 9/17/2024 Age: From 0 To 3 Total Minutes: 185 Time In: 09:50 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for family child care homes was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 9/16/204. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, Children must play in fenced in play area. No more than 2 infants under 1 yr. old. The last annual compliance visit was conducted on 10/11/2024. The last fire drill was practiced on 8/23/2024. The last lockdown drill was practiced on 6/20/2024. The last outdoor inspection was documented on 8/23/2024. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was reviewed and newly enrolled children’s information needs to be added to the Ready to Go file. All medications were monitored during today’s visit. One (1) Buttpaste expired 7/2024. The owner/operator discarded the buttpaste during the visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there were three (3) children present and one (1) arrived at 10:57a. Ms. Hensley currently has ten (10) children enrolled. Six (6) children are in school and have not attended since this summer. The parents wanted to keep them enrolled since they may need care on teacher work days or school closures. Ms. Hensley and I discussed what would happen if all the children wanted to attend a day since the programs capacity is eight (8). Ms. Hensley stated that the parents notify her when care is needed and she will accept them on a first come first serve basis. Once she reaches capacity, she would tell the parents that she is at capacity and their child would not be able to attend that day. We discussed that this needs to be clearly stated in your operational policies for parents. The children were engaged in free choice center play with, trucks, cars, puzzles, baby dolls, pretend kitchen, and the ice cream stand. One (1) infant was observed asleep in the sleep room in a seating device inside of a pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Also, while monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. The sleep poster and policy were not posted in the sleep area where the infant was sleeping. We discussed that the safe sleep poster and policy must be posted in the sleep area. The menu documented that lunch today would consist of chicken pot pie, mixed vegetables, oranges, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using gate, and closed bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator, and children’s file were reviewed during the visit. The Operators Statement of Responsibility and the Verification of Required information form was completed during the visit. I used the Family Child Care Home Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. Only in the event of an emergency. The following violations were documented during today’s visit: Violation Number Comment Rule 805 All garbage was not stored in water-proof containers with tight fitting covers both indoors and outdoors. White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. .1725(a)(13) 1404 Medication remaining after the course of treatment is completed, after authorization is withdrawn. or after authorization has expired, was not returned to the parent/guardian. Any medication not retrieved by parent/guardian within 72 hours of completion of treatment, or withdrawal of authorization, was not discarded. While monitoring medications, I observed one (1) buttpaste that expired 7/2024. 10A NCAC 09 .1720(c)(5) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. .1724(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was missing the newly enrolled children’s emergency information form. .1714(e ) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer .1719(a)(18) 1943 An infant was observed sleeping in a seating device. While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. .1724(a)(11) Technical assistance was provided as follows: Item #805 White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. Rule Reference 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (13) store garbage in waterproof containers with tight fitting covers. We discussed when you remove the trash bag from the waterproof container to discard it appropriately. Item #1404 While monitoring medications, I observed one (1) buttpaste that expired 7/2024. I brought it to the owner/operator attention. She was not aware it expired. She discarded it during the visit. Rule Reference: 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. We discussed the need to check medications at least once a month to ensure that the medications and forms are still valid. Item # 1804 While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (b) The operator shall post a copy of the safe sleep policy and poster about safe sleep practices in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. We discussed that the safe sleep poster and policy must be posted in the sleep area. Item# 1876 The EPR plan was missing the newly enrolled children’s emergency information form. Rule Reference: 10A NCAC 09 EMERGENCY PREPAREDNESS AND RESPONSE.1714 (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. We discussed when new children are enrolled to make an extra copy of the children’s emergency information to add to the ready to go file with the EPR plan. Item #1922 While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. Rule Reference: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (18) not have plastic bags, toys, and toy parts small enough to be swallowed accessible to children under three years of age. This includes materials that can be easily torn apart such as foam rubber and Styrofoam, except that Styrofoam plates may be used for food service and larger pieces of foam rubber may be used for supervised art activities; Item #1943 While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (11) specifies that infants aged 12 months or younger shall be prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/1/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Hold harmless has been extended until the new QRIS is implemented (SB 425). This means the cohort model is no longer valid. Providers who were in cohort 1 and the prep assessment was conducted can use the score for the rated license process until 6/30/2025. Those who were in cohort 2 and 3 can voluntarily apply to begin the rated license process. Should you decide to pursue the rated license process, I left the three (3) month self-study with you, along with the rated license application. -We discussed the policy for when school age children are out of school and parents opt for their child to attend. If all the children are wanting to be present that day, Ms. Hensley stated that she would honor their request on a first come first serve basis. Once she reaches capacity, she would tell the parents she is at capacity and their child would not be able to attend that day. -We discussed and reviewed bottle warming requirements since an infant has newly enrolled. Rule Reference: 10A NCAC 09 .1706 NUTRITION STANDARDS (p) Microwaves shall not be used to thaw or warm breast milk, baby food, formula, or other bottled beverages. Bottle warming equipment and power cords shall be inaccessible to children when in use. Bottle warming equipment shall be emptied and cleaned daily. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1719 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 9/17/2024 Number Present: 4 Completed Date: 9/17/2024 Age: From 0 To 3 Total Minutes: 185 Time In: 09:50 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for family child care homes was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 9/16/204. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, Children must play in fenced in play area. No more than 2 infants under 1 yr. old. The last annual compliance visit was conducted on 10/11/2024. The last fire drill was practiced on 8/23/2024. The last lockdown drill was practiced on 6/20/2024. The last outdoor inspection was documented on 8/23/2024. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was reviewed and newly enrolled children’s information needs to be added to the Ready to Go file. All medications were monitored during today’s visit. One (1) Buttpaste expired 7/2024. The owner/operator discarded the buttpaste during the visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there were three (3) children present and one (1) arrived at 10:57a. Ms. Hensley currently has ten (10) children enrolled. Six (6) children are in school and have not attended since this summer. The parents wanted to keep them enrolled since they may need care on teacher work days or school closures. Ms. Hensley and I discussed what would happen if all the children wanted to attend a day since the programs capacity is eight (8). Ms. Hensley stated that the parents notify her when care is needed and she will accept them on a first come first serve basis. Once she reaches capacity, she would tell the parents that she is at capacity and their child would not be able to attend that day. We discussed that this needs to be clearly stated in your operational policies for parents. The children were engaged in free choice center play with, trucks, cars, puzzles, baby dolls, pretend kitchen, and the ice cream stand. One (1) infant was observed asleep in the sleep room in a seating device inside of a pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Also, while monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. The sleep poster and policy were not posted in the sleep area where the infant was sleeping. We discussed that the safe sleep poster and policy must be posted in the sleep area. The menu documented that lunch today would consist of chicken pot pie, mixed vegetables, oranges, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using gate, and closed bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator, and children’s file were reviewed during the visit. The Operators Statement of Responsibility and the Verification of Required information form was completed during the visit. I used the Family Child Care Home Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. Only in the event of an emergency. The following violations were documented during today’s visit: Violation Number Comment Rule 805 All garbage was not stored in water-proof containers with tight fitting covers both indoors and outdoors. White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. .1725(a)(13) 1404 Medication remaining after the course of treatment is completed, after authorization is withdrawn. or after authorization has expired, was not returned to the parent/guardian. Any medication not retrieved by parent/guardian within 72 hours of completion of treatment, or withdrawal of authorization, was not discarded. While monitoring medications, I observed one (1) buttpaste that expired 7/2024. 10A NCAC 09 .1720(c)(5) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. .1724(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was missing the newly enrolled children’s emergency information form. .1714(e ) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer .1719(a)(18) 1943 An infant was observed sleeping in a seating device. While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. .1724(a)(11) Technical assistance was provided as follows: Item #805 White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. Rule Reference 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (13) store garbage in waterproof containers with tight fitting covers. We discussed when you remove the trash bag from the waterproof container to discard it appropriately. Item #1404 While monitoring medications, I observed one (1) buttpaste that expired 7/2024. I brought it to the owner/operator attention. She was not aware it expired. She discarded it during the visit. Rule Reference: 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. We discussed the need to check medications at least once a month to ensure that the medications and forms are still valid. Item # 1804 While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (b) The operator shall post a copy of the safe sleep policy and poster about safe sleep practices in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. We discussed that the safe sleep poster and policy must be posted in the sleep area. Item# 1876 The EPR plan was missing the newly enrolled children’s emergency information form. Rule Reference: 10A NCAC 09 EMERGENCY PREPAREDNESS AND RESPONSE.1714 (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. We discussed when new children are enrolled to make an extra copy of the children’s emergency information to add to the ready to go file with the EPR plan. Item #1922 While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. Rule Reference: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (18) not have plastic bags, toys, and toy parts small enough to be swallowed accessible to children under three years of age. This includes materials that can be easily torn apart such as foam rubber and Styrofoam, except that Styrofoam plates may be used for food service and larger pieces of foam rubber may be used for supervised art activities; Item #1943 While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (11) specifies that infants aged 12 months or younger shall be prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/1/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Hold harmless has been extended until the new QRIS is implemented (SB 425). This means the cohort model is no longer valid. Providers who were in cohort 1 and the prep assessment was conducted can use the score for the rated license process until 6/30/2025. Those who were in cohort 2 and 3 can voluntarily apply to begin the rated license process. Should you decide to pursue the rated license process, I left the three (3) month self-study with you, along with the rated license application. -We discussed the policy for when school age children are out of school and parents opt for their child to attend. If all the children are wanting to be present that day, Ms. Hensley stated that she would honor their request on a first come first serve basis. Once she reaches capacity, she would tell the parents she is at capacity and their child would not be able to attend that day. -We discussed and reviewed bottle warming requirements since an infant has newly enrolled. Rule Reference: 10A NCAC 09 .1706 NUTRITION STANDARDS (p) Microwaves shall not be used to thaw or warm breast milk, baby food, formula, or other bottled beverages. Bottle warming equipment and power cords shall be inaccessible to children when in use. Bottle warming equipment shall be emptied and cleaned daily. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1720 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 9/17/2024 Number Present: 4 Completed Date: 9/17/2024 Age: From 0 To 3 Total Minutes: 185 Time In: 09:50 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for family child care homes was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 9/16/204. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, Children must play in fenced in play area. No more than 2 infants under 1 yr. old. The last annual compliance visit was conducted on 10/11/2024. The last fire drill was practiced on 8/23/2024. The last lockdown drill was practiced on 6/20/2024. The last outdoor inspection was documented on 8/23/2024. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was reviewed and newly enrolled children’s information needs to be added to the Ready to Go file. All medications were monitored during today’s visit. One (1) Buttpaste expired 7/2024. The owner/operator discarded the buttpaste during the visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there were three (3) children present and one (1) arrived at 10:57a. Ms. Hensley currently has ten (10) children enrolled. Six (6) children are in school and have not attended since this summer. The parents wanted to keep them enrolled since they may need care on teacher work days or school closures. Ms. Hensley and I discussed what would happen if all the children wanted to attend a day since the programs capacity is eight (8). Ms. Hensley stated that the parents notify her when care is needed and she will accept them on a first come first serve basis. Once she reaches capacity, she would tell the parents that she is at capacity and their child would not be able to attend that day. We discussed that this needs to be clearly stated in your operational policies for parents. The children were engaged in free choice center play with, trucks, cars, puzzles, baby dolls, pretend kitchen, and the ice cream stand. One (1) infant was observed asleep in the sleep room in a seating device inside of a pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Also, while monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. The sleep poster and policy were not posted in the sleep area where the infant was sleeping. We discussed that the safe sleep poster and policy must be posted in the sleep area. The menu documented that lunch today would consist of chicken pot pie, mixed vegetables, oranges, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using gate, and closed bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator, and children’s file were reviewed during the visit. The Operators Statement of Responsibility and the Verification of Required information form was completed during the visit. I used the Family Child Care Home Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. Only in the event of an emergency. The following violations were documented during today’s visit: Violation Number Comment Rule 805 All garbage was not stored in water-proof containers with tight fitting covers both indoors and outdoors. White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. .1725(a)(13) 1404 Medication remaining after the course of treatment is completed, after authorization is withdrawn. or after authorization has expired, was not returned to the parent/guardian. Any medication not retrieved by parent/guardian within 72 hours of completion of treatment, or withdrawal of authorization, was not discarded. While monitoring medications, I observed one (1) buttpaste that expired 7/2024. 10A NCAC 09 .1720(c)(5) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. .1724(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was missing the newly enrolled children’s emergency information form. .1714(e ) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer .1719(a)(18) 1943 An infant was observed sleeping in a seating device. While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. .1724(a)(11) Technical assistance was provided as follows: Item #805 White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. Rule Reference 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (13) store garbage in waterproof containers with tight fitting covers. We discussed when you remove the trash bag from the waterproof container to discard it appropriately. Item #1404 While monitoring medications, I observed one (1) buttpaste that expired 7/2024. I brought it to the owner/operator attention. She was not aware it expired. She discarded it during the visit. Rule Reference: 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. We discussed the need to check medications at least once a month to ensure that the medications and forms are still valid. Item # 1804 While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (b) The operator shall post a copy of the safe sleep policy and poster about safe sleep practices in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. We discussed that the safe sleep poster and policy must be posted in the sleep area. Item# 1876 The EPR plan was missing the newly enrolled children’s emergency information form. Rule Reference: 10A NCAC 09 EMERGENCY PREPAREDNESS AND RESPONSE.1714 (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. We discussed when new children are enrolled to make an extra copy of the children’s emergency information to add to the ready to go file with the EPR plan. Item #1922 While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. Rule Reference: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (18) not have plastic bags, toys, and toy parts small enough to be swallowed accessible to children under three years of age. This includes materials that can be easily torn apart such as foam rubber and Styrofoam, except that Styrofoam plates may be used for food service and larger pieces of foam rubber may be used for supervised art activities; Item #1943 While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (11) specifies that infants aged 12 months or younger shall be prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/1/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Hold harmless has been extended until the new QRIS is implemented (SB 425). This means the cohort model is no longer valid. Providers who were in cohort 1 and the prep assessment was conducted can use the score for the rated license process until 6/30/2025. Those who were in cohort 2 and 3 can voluntarily apply to begin the rated license process. Should you decide to pursue the rated license process, I left the three (3) month self-study with you, along with the rated license application. -We discussed the policy for when school age children are out of school and parents opt for their child to attend. If all the children are wanting to be present that day, Ms. Hensley stated that she would honor their request on a first come first serve basis. Once she reaches capacity, she would tell the parents she is at capacity and their child would not be able to attend that day. -We discussed and reviewed bottle warming requirements since an infant has newly enrolled. Rule Reference: 10A NCAC 09 .1706 NUTRITION STANDARDS (p) Microwaves shall not be used to thaw or warm breast milk, baby food, formula, or other bottled beverages. Bottle warming equipment and power cords shall be inaccessible to children when in use. Bottle warming equipment shall be emptied and cleaned daily. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1725 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 9/17/2024 Number Present: 4 Completed Date: 9/17/2024 Age: From 0 To 3 Total Minutes: 185 Time In: 09:50 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for family child care homes was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 9/16/204. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, Children must play in fenced in play area. No more than 2 infants under 1 yr. old. The last annual compliance visit was conducted on 10/11/2024. The last fire drill was practiced on 8/23/2024. The last lockdown drill was practiced on 6/20/2024. The last outdoor inspection was documented on 8/23/2024. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was reviewed and newly enrolled children’s information needs to be added to the Ready to Go file. All medications were monitored during today’s visit. One (1) Buttpaste expired 7/2024. The owner/operator discarded the buttpaste during the visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there were three (3) children present and one (1) arrived at 10:57a. Ms. Hensley currently has ten (10) children enrolled. Six (6) children are in school and have not attended since this summer. The parents wanted to keep them enrolled since they may need care on teacher work days or school closures. Ms. Hensley and I discussed what would happen if all the children wanted to attend a day since the programs capacity is eight (8). Ms. Hensley stated that the parents notify her when care is needed and she will accept them on a first come first serve basis. Once she reaches capacity, she would tell the parents that she is at capacity and their child would not be able to attend that day. We discussed that this needs to be clearly stated in your operational policies for parents. The children were engaged in free choice center play with, trucks, cars, puzzles, baby dolls, pretend kitchen, and the ice cream stand. One (1) infant was observed asleep in the sleep room in a seating device inside of a pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Also, while monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. The sleep poster and policy were not posted in the sleep area where the infant was sleeping. We discussed that the safe sleep poster and policy must be posted in the sleep area. The menu documented that lunch today would consist of chicken pot pie, mixed vegetables, oranges, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using gate, and closed bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator, and children’s file were reviewed during the visit. The Operators Statement of Responsibility and the Verification of Required information form was completed during the visit. I used the Family Child Care Home Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. Only in the event of an emergency. The following violations were documented during today’s visit: Violation Number Comment Rule 805 All garbage was not stored in water-proof containers with tight fitting covers both indoors and outdoors. White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. .1725(a)(13) 1404 Medication remaining after the course of treatment is completed, after authorization is withdrawn. or after authorization has expired, was not returned to the parent/guardian. Any medication not retrieved by parent/guardian within 72 hours of completion of treatment, or withdrawal of authorization, was not discarded. While monitoring medications, I observed one (1) buttpaste that expired 7/2024. 10A NCAC 09 .1720(c)(5) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. .1724(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was missing the newly enrolled children’s emergency information form. .1714(e ) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer .1719(a)(18) 1943 An infant was observed sleeping in a seating device. While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. .1724(a)(11) Technical assistance was provided as follows: Item #805 White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. Rule Reference 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (13) store garbage in waterproof containers with tight fitting covers. We discussed when you remove the trash bag from the waterproof container to discard it appropriately. Item #1404 While monitoring medications, I observed one (1) buttpaste that expired 7/2024. I brought it to the owner/operator attention. She was not aware it expired. She discarded it during the visit. Rule Reference: 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. We discussed the need to check medications at least once a month to ensure that the medications and forms are still valid. Item # 1804 While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (b) The operator shall post a copy of the safe sleep policy and poster about safe sleep practices in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. We discussed that the safe sleep poster and policy must be posted in the sleep area. Item# 1876 The EPR plan was missing the newly enrolled children’s emergency information form. Rule Reference: 10A NCAC 09 EMERGENCY PREPAREDNESS AND RESPONSE.1714 (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. We discussed when new children are enrolled to make an extra copy of the children’s emergency information to add to the ready to go file with the EPR plan. Item #1922 While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. Rule Reference: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (18) not have plastic bags, toys, and toy parts small enough to be swallowed accessible to children under three years of age. This includes materials that can be easily torn apart such as foam rubber and Styrofoam, except that Styrofoam plates may be used for food service and larger pieces of foam rubber may be used for supervised art activities; Item #1943 While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (11) specifies that infants aged 12 months or younger shall be prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/1/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Hold harmless has been extended until the new QRIS is implemented (SB 425). This means the cohort model is no longer valid. Providers who were in cohort 1 and the prep assessment was conducted can use the score for the rated license process until 6/30/2025. Those who were in cohort 2 and 3 can voluntarily apply to begin the rated license process. Should you decide to pursue the rated license process, I left the three (3) month self-study with you, along with the rated license application. -We discussed the policy for when school age children are out of school and parents opt for their child to attend. If all the children are wanting to be present that day, Ms. Hensley stated that she would honor their request on a first come first serve basis. Once she reaches capacity, she would tell the parents she is at capacity and their child would not be able to attend that day. -We discussed and reviewed bottle warming requirements since an infant has newly enrolled. Rule Reference: 10A NCAC 09 .1706 NUTRITION STANDARDS (p) Microwaves shall not be used to thaw or warm breast milk, baby food, formula, or other bottled beverages. Bottle warming equipment and power cords shall be inaccessible to children when in use. Bottle warming equipment shall be emptied and cleaned daily. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 9/17/2024 Number Present: 4 Completed Date: 9/17/2024 Age: From 0 To 3 Total Minutes: 185 Time In: 09:50 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for family child care homes was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 9/16/204. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, Children must play in fenced in play area. No more than 2 infants under 1 yr. old. The last annual compliance visit was conducted on 10/11/2024. The last fire drill was practiced on 8/23/2024. The last lockdown drill was practiced on 6/20/2024. The last outdoor inspection was documented on 8/23/2024. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was reviewed and newly enrolled children’s information needs to be added to the Ready to Go file. All medications were monitored during today’s visit. One (1) Buttpaste expired 7/2024. The owner/operator discarded the buttpaste during the visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there were three (3) children present and one (1) arrived at 10:57a. Ms. Hensley currently has ten (10) children enrolled. Six (6) children are in school and have not attended since this summer. The parents wanted to keep them enrolled since they may need care on teacher work days or school closures. Ms. Hensley and I discussed what would happen if all the children wanted to attend a day since the programs capacity is eight (8). Ms. Hensley stated that the parents notify her when care is needed and she will accept them on a first come first serve basis. Once she reaches capacity, she would tell the parents that she is at capacity and their child would not be able to attend that day. We discussed that this needs to be clearly stated in your operational policies for parents. The children were engaged in free choice center play with, trucks, cars, puzzles, baby dolls, pretend kitchen, and the ice cream stand. One (1) infant was observed asleep in the sleep room in a seating device inside of a pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Also, while monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. The sleep poster and policy were not posted in the sleep area where the infant was sleeping. We discussed that the safe sleep poster and policy must be posted in the sleep area. The menu documented that lunch today would consist of chicken pot pie, mixed vegetables, oranges, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using gate, and closed bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator, and children’s file were reviewed during the visit. The Operators Statement of Responsibility and the Verification of Required information form was completed during the visit. I used the Family Child Care Home Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. Only in the event of an emergency. The following violations were documented during today’s visit: Violation Number Comment Rule 805 All garbage was not stored in water-proof containers with tight fitting covers both indoors and outdoors. White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. .1725(a)(13) 1404 Medication remaining after the course of treatment is completed, after authorization is withdrawn. or after authorization has expired, was not returned to the parent/guardian. Any medication not retrieved by parent/guardian within 72 hours of completion of treatment, or withdrawal of authorization, was not discarded. While monitoring medications, I observed one (1) buttpaste that expired 7/2024. 10A NCAC 09 .1720(c)(5) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. .1724(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was missing the newly enrolled children’s emergency information form. .1714(e ) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer .1719(a)(18) 1943 An infant was observed sleeping in a seating device. While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. .1724(a)(11) Technical assistance was provided as follows: Item #805 White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. Rule Reference 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (13) store garbage in waterproof containers with tight fitting covers. We discussed when you remove the trash bag from the waterproof container to discard it appropriately. Item #1404 While monitoring medications, I observed one (1) buttpaste that expired 7/2024. I brought it to the owner/operator attention. She was not aware it expired. She discarded it during the visit. Rule Reference: 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. We discussed the need to check medications at least once a month to ensure that the medications and forms are still valid. Item # 1804 While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (b) The operator shall post a copy of the safe sleep policy and poster about safe sleep practices in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. We discussed that the safe sleep poster and policy must be posted in the sleep area. Item# 1876 The EPR plan was missing the newly enrolled children’s emergency information form. Rule Reference: 10A NCAC 09 EMERGENCY PREPAREDNESS AND RESPONSE.1714 (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. We discussed when new children are enrolled to make an extra copy of the children’s emergency information to add to the ready to go file with the EPR plan. Item #1922 While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. Rule Reference: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (18) not have plastic bags, toys, and toy parts small enough to be swallowed accessible to children under three years of age. This includes materials that can be easily torn apart such as foam rubber and Styrofoam, except that Styrofoam plates may be used for food service and larger pieces of foam rubber may be used for supervised art activities; Item #1943 While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (11) specifies that infants aged 12 months or younger shall be prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/1/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Hold harmless has been extended until the new QRIS is implemented (SB 425). This means the cohort model is no longer valid. Providers who were in cohort 1 and the prep assessment was conducted can use the score for the rated license process until 6/30/2025. Those who were in cohort 2 and 3 can voluntarily apply to begin the rated license process. Should you decide to pursue the rated license process, I left the three (3) month self-study with you, along with the rated license application. -We discussed the policy for when school age children are out of school and parents opt for their child to attend. If all the children are wanting to be present that day, Ms. Hensley stated that she would honor their request on a first come first serve basis. Once she reaches capacity, she would tell the parents she is at capacity and their child would not be able to attend that day. -We discussed and reviewed bottle warming requirements since an infant has newly enrolled. Rule Reference: 10A NCAC 09 .1706 NUTRITION STANDARDS (p) Microwaves shall not be used to thaw or warm breast milk, baby food, formula, or other bottled beverages. Bottle warming equipment and power cords shall be inaccessible to children when in use. Bottle warming equipment shall be emptied and cleaned daily. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 9/17/2024 Number Present: 4 Completed Date: 9/17/2024 Age: From 0 To 3 Total Minutes: 185 Time In: 09:50 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for family child care homes was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 9/16/204. Permit type – Three (3) Star Rated License, issued 10/28/2019. Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, Children must play in fenced in play area. No more than 2 infants under 1 yr. old. The last annual compliance visit was conducted on 10/11/2024. The last fire drill was practiced on 8/23/2024. The last lockdown drill was practiced on 6/20/2024. The last outdoor inspection was documented on 8/23/2024. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response Plan was reviewed and newly enrolled children’s information needs to be added to the Ready to Go file. All medications were monitored during today’s visit. One (1) Buttpaste expired 7/2024. The owner/operator discarded the buttpaste during the visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there were three (3) children present and one (1) arrived at 10:57a. Ms. Hensley currently has ten (10) children enrolled. Six (6) children are in school and have not attended since this summer. The parents wanted to keep them enrolled since they may need care on teacher work days or school closures. Ms. Hensley and I discussed what would happen if all the children wanted to attend a day since the programs capacity is eight (8). Ms. Hensley stated that the parents notify her when care is needed and she will accept them on a first come first serve basis. Once she reaches capacity, she would tell the parents that she is at capacity and their child would not be able to attend that day. We discussed that this needs to be clearly stated in your operational policies for parents. The children were engaged in free choice center play with, trucks, cars, puzzles, baby dolls, pretend kitchen, and the ice cream stand. One (1) infant was observed asleep in the sleep room in a seating device inside of a pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Also, while monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. The sleep poster and policy were not posted in the sleep area where the infant was sleeping. We discussed that the safe sleep poster and policy must be posted in the sleep area. The menu documented that lunch today would consist of chicken pot pie, mixed vegetables, oranges, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using gate, and closed bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator, and children’s file were reviewed during the visit. The Operators Statement of Responsibility and the Verification of Required information form was completed during the visit. I used the Family Child Care Home Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. Only in the event of an emergency. The following violations were documented during today’s visit: Violation Number Comment Rule 805 All garbage was not stored in water-proof containers with tight fitting covers both indoors and outdoors. White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. .1725(a)(13) 1404 Medication remaining after the course of treatment is completed, after authorization is withdrawn. or after authorization has expired, was not returned to the parent/guardian. Any medication not retrieved by parent/guardian within 72 hours of completion of treatment, or withdrawal of authorization, was not discarded. While monitoring medications, I observed one (1) buttpaste that expired 7/2024. 10A NCAC 09 .1720(c)(5) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. .1724(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was missing the newly enrolled children’s emergency information form. .1714(e ) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer .1719(a)(18) 1943 An infant was observed sleeping in a seating device. While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. .1724(a)(11) Technical assistance was provided as follows: Item #805 White garbage bag was observed sitting on the floor to the right of the island in the kitchen floor. The bag was not contained by a waterproof container or tied shut. Rule Reference 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (13) store garbage in waterproof containers with tight fitting covers. We discussed when you remove the trash bag from the waterproof container to discard it appropriately. Item #1404 While monitoring medications, I observed one (1) buttpaste that expired 7/2024. I brought it to the owner/operator attention. She was not aware it expired. She discarded it during the visit. Rule Reference: 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. We discussed the need to check medications at least once a month to ensure that the medications and forms are still valid. Item # 1804 While observing the sleep room, I observed the sleep poster and policy were not posted in the sleep area where the infant was sleeping. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (b) The operator shall post a copy of the safe sleep policy and poster about safe sleep practices in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. We discussed that the safe sleep poster and policy must be posted in the sleep area. Item# 1876 The EPR plan was missing the newly enrolled children’s emergency information form. Rule Reference: 10A NCAC 09 EMERGENCY PREPAREDNESS AND RESPONSE.1714 (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. We discussed when new children are enrolled to make an extra copy of the children’s emergency information to add to the ready to go file with the EPR plan. Item #1922 While monitoring the sleep room plastic wipe packaging and plastic diaper packaging was observed on the bottom shelf of the diaper changer. We discussed that any plastic packaging and easily torn items must be inaccessible to children. Ms. Hensley moved the plastic wipe packaging and diaper packaging up five (5) feet during the visit. Rule Reference: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (18) not have plastic bags, toys, and toy parts small enough to be swallowed accessible to children under three years of age. This includes materials that can be easily torn apart such as foam rubber and Styrofoam, except that Styrofoam plates may be used for food service and larger pieces of foam rubber may be used for supervised art activities; Item #1943 While observing the infant sleep room, I observed one (1) infant asleep in a seating device inside the pack-n-play. We discussed that when an infant falls asleep in a seating device, they must be removed and laid down in the pack n play. Ms. Hensley removed the child from the seating device during the visit and removed the seating device from inside the pack n play. When she attempted to lay the child down, the child woke up. Rule Reference: 10A NCAC 09 SAFE SLEEP PRACTICES .1724 (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (11) specifies that infants aged 12 months or younger shall be prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/1/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -Hold harmless has been extended until the new QRIS is implemented (SB 425). This means the cohort model is no longer valid. Providers who were in cohort 1 and the prep assessment was conducted can use the score for the rated license process until 6/30/2025. Those who were in cohort 2 and 3 can voluntarily apply to begin the rated license process. Should you decide to pursue the rated license process, I left the three (3) month self-study with you, along with the rated license application. -We discussed the policy for when school age children are out of school and parents opt for their child to attend. If all the children are wanting to be present that day, Ms. Hensley stated that she would honor their request on a first come first serve basis. Once she reaches capacity, she would tell the parents she is at capacity and their child would not be able to attend that day. -We discussed and reviewed bottle warming requirements since an infant has newly enrolled. Rule Reference: 10A NCAC 09 .1706 NUTRITION STANDARDS (p) Microwaves shall not be used to thaw or warm breast milk, baby food, formula, or other bottled beverages. Bottle warming equipment and power cords shall be inaccessible to children when in use. Bottle warming equipment shall be emptied and cleaned daily. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/10/2024 Number Present: 4 Completed Date: 4/10/2024 Age: From 1 To 4 Total Minutes: 90 Time In: 10:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Jeneal Hensley, Owner/Operator. Your program currently operates with a Three (3) Star Rated License effective 10/28/2019. The permit restrictions were in compliance including first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, children must play in fenced in play area, no more than two (2) infants under one year old. Jeneal Hensley, Owner/Operator was available to assist with questions. The program’s annual compliance visit was conducted on 10/11/2023. The following items were monitored today: Supervision Capacity CPR / First Aid ITS-SIDS CBC Qualification General Health Administering of Medication Storage of Hazardous Products Storage of Medication General Safety General License Requirements Program Records License Posted Fire Safety Sanitation Upon arrival, I observed the children ages one to four years old engaged in free play with the cars, race tracks, magnetic tiles, kitchen set, and toy bugs. The caregiver was observed meeting the individual needs of each of the children and engaging in conversations with the children. All interactions were nurturing and positive. The children were happy and engaged in developmentally appropriate activities. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The lunch today consisted of grilled chicken, broccoli, oranges, bread, and milk. Limited caregiver file monitoring was conducted to review trainings ITS-SIDS, First Aid and CPR, and valid qualification letters. The last fire drill was practiced on 3/22/2024. The last emergency drill, shelter in place drill, was practiced on 3/21/2024. The outdoor inspection was completed on 3/22/2024. You stated the following: - You stated you, and your husband live in the residence. - Criminal Record Checks were found to be current. - CPR and First Aid is current and up to date. - You do not provide transportation while the children are in care. Only emergency transportation is provided in the event of an emergency. - You do have one (1) cat that is kept inside and outside of the home. - You keep children from going into un-used areas of the home through the use of gates, and closed bedroom doors. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 4/8/2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations of child care requirements were observed today: Violation Number Comment Rule 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream 10A NCAC 09 .1720(c)(4) Technical assistance was provided as follows: Item #1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions,creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (A) the child's name; (B) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (C) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (D) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (E) the signature of the parent; (F) the date the authorization was signed by the parent; and (G) the length of time the authorization is valid, if less than 12 months. - Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream. I suggest reviewing each child’s file to ensure you have an authorization to administer medication prior to using medication at your facility. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/24/2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: Today, we discussed the following: - Child ND bug spray permission to administer medication form will expire on 4/12/2024, and Sunscreen permission to administer medication form will expire on 5/12/2024. I recommend going ahead and getting these updated. - Outside, keep a close eye out for active ant mounds and treat them as you see them. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/10/2024 Number Present: 4 Completed Date: 4/10/2024 Age: From 1 To 4 Total Minutes: 90 Time In: 10:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Jeneal Hensley, Owner/Operator. Your program currently operates with a Three (3) Star Rated License effective 10/28/2019. The permit restrictions were in compliance including first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, children must play in fenced in play area, no more than two (2) infants under one year old. Jeneal Hensley, Owner/Operator was available to assist with questions. The program’s annual compliance visit was conducted on 10/11/2023. The following items were monitored today: Supervision Capacity CPR / First Aid ITS-SIDS CBC Qualification General Health Administering of Medication Storage of Hazardous Products Storage of Medication General Safety General License Requirements Program Records License Posted Fire Safety Sanitation Upon arrival, I observed the children ages one to four years old engaged in free play with the cars, race tracks, magnetic tiles, kitchen set, and toy bugs. The caregiver was observed meeting the individual needs of each of the children and engaging in conversations with the children. All interactions were nurturing and positive. The children were happy and engaged in developmentally appropriate activities. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The lunch today consisted of grilled chicken, broccoli, oranges, bread, and milk. Limited caregiver file monitoring was conducted to review trainings ITS-SIDS, First Aid and CPR, and valid qualification letters. The last fire drill was practiced on 3/22/2024. The last emergency drill, shelter in place drill, was practiced on 3/21/2024. The outdoor inspection was completed on 3/22/2024. You stated the following: - You stated you, and your husband live in the residence. - Criminal Record Checks were found to be current. - CPR and First Aid is current and up to date. - You do not provide transportation while the children are in care. Only emergency transportation is provided in the event of an emergency. - You do have one (1) cat that is kept inside and outside of the home. - You keep children from going into un-used areas of the home through the use of gates, and closed bedroom doors. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 4/8/2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations of child care requirements were observed today: Violation Number Comment Rule 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream 10A NCAC 09 .1720(c)(4) Technical assistance was provided as follows: Item #1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions,creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (A) the child's name; (B) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (C) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (D) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (E) the signature of the parent; (F) the date the authorization was signed by the parent; and (G) the length of time the authorization is valid, if less than 12 months. - Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream. I suggest reviewing each child’s file to ensure you have an authorization to administer medication prior to using medication at your facility. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/24/2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: Today, we discussed the following: - Child ND bug spray permission to administer medication form will expire on 4/12/2024, and Sunscreen permission to administer medication form will expire on 5/12/2024. I recommend going ahead and getting these updated. - Outside, keep a close eye out for active ant mounds and treat them as you see them. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1720 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/10/2024 Number Present: 4 Completed Date: 4/10/2024 Age: From 1 To 4 Total Minutes: 90 Time In: 10:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Jeneal Hensley, Owner/Operator. Your program currently operates with a Three (3) Star Rated License effective 10/28/2019. The permit restrictions were in compliance including first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, children must play in fenced in play area, no more than two (2) infants under one year old. Jeneal Hensley, Owner/Operator was available to assist with questions. The program’s annual compliance visit was conducted on 10/11/2023. The following items were monitored today: Supervision Capacity CPR / First Aid ITS-SIDS CBC Qualification General Health Administering of Medication Storage of Hazardous Products Storage of Medication General Safety General License Requirements Program Records License Posted Fire Safety Sanitation Upon arrival, I observed the children ages one to four years old engaged in free play with the cars, race tracks, magnetic tiles, kitchen set, and toy bugs. The caregiver was observed meeting the individual needs of each of the children and engaging in conversations with the children. All interactions were nurturing and positive. The children were happy and engaged in developmentally appropriate activities. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The lunch today consisted of grilled chicken, broccoli, oranges, bread, and milk. Limited caregiver file monitoring was conducted to review trainings ITS-SIDS, First Aid and CPR, and valid qualification letters. The last fire drill was practiced on 3/22/2024. The last emergency drill, shelter in place drill, was practiced on 3/21/2024. The outdoor inspection was completed on 3/22/2024. You stated the following: - You stated you, and your husband live in the residence. - Criminal Record Checks were found to be current. - CPR and First Aid is current and up to date. - You do not provide transportation while the children are in care. Only emergency transportation is provided in the event of an emergency. - You do have one (1) cat that is kept inside and outside of the home. - You keep children from going into un-used areas of the home through the use of gates, and closed bedroom doors. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 4/8/2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations of child care requirements were observed today: Violation Number Comment Rule 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream 10A NCAC 09 .1720(c)(4) Technical assistance was provided as follows: Item #1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions,creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (A) the child's name; (B) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (C) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (D) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (E) the signature of the parent; (F) the date the authorization was signed by the parent; and (G) the length of time the authorization is valid, if less than 12 months. - Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream. I suggest reviewing each child’s file to ensure you have an authorization to administer medication prior to using medication at your facility. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/24/2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: Today, we discussed the following: - Child ND bug spray permission to administer medication form will expire on 4/12/2024, and Sunscreen permission to administer medication form will expire on 5/12/2024. I recommend going ahead and getting these updated. - Outside, keep a close eye out for active ant mounds and treat them as you see them. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/10/2024 Number Present: 4 Completed Date: 4/10/2024 Age: From 1 To 4 Total Minutes: 90 Time In: 10:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Jeneal Hensley, Owner/Operator. Your program currently operates with a Three (3) Star Rated License effective 10/28/2019. The permit restrictions were in compliance including first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, children must play in fenced in play area, no more than two (2) infants under one year old. Jeneal Hensley, Owner/Operator was available to assist with questions. The program’s annual compliance visit was conducted on 10/11/2023. The following items were monitored today: Supervision Capacity CPR / First Aid ITS-SIDS CBC Qualification General Health Administering of Medication Storage of Hazardous Products Storage of Medication General Safety General License Requirements Program Records License Posted Fire Safety Sanitation Upon arrival, I observed the children ages one to four years old engaged in free play with the cars, race tracks, magnetic tiles, kitchen set, and toy bugs. The caregiver was observed meeting the individual needs of each of the children and engaging in conversations with the children. All interactions were nurturing and positive. The children were happy and engaged in developmentally appropriate activities. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The lunch today consisted of grilled chicken, broccoli, oranges, bread, and milk. Limited caregiver file monitoring was conducted to review trainings ITS-SIDS, First Aid and CPR, and valid qualification letters. The last fire drill was practiced on 3/22/2024. The last emergency drill, shelter in place drill, was practiced on 3/21/2024. The outdoor inspection was completed on 3/22/2024. You stated the following: - You stated you, and your husband live in the residence. - Criminal Record Checks were found to be current. - CPR and First Aid is current and up to date. - You do not provide transportation while the children are in care. Only emergency transportation is provided in the event of an emergency. - You do have one (1) cat that is kept inside and outside of the home. - You keep children from going into un-used areas of the home through the use of gates, and closed bedroom doors. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 4/8/2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations of child care requirements were observed today: Violation Number Comment Rule 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream 10A NCAC 09 .1720(c)(4) Technical assistance was provided as follows: Item #1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions,creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (A) the child's name; (B) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (C) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (D) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (E) the signature of the parent; (F) the date the authorization was signed by the parent; and (G) the length of time the authorization is valid, if less than 12 months. - Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream. I suggest reviewing each child’s file to ensure you have an authorization to administer medication prior to using medication at your facility. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/24/2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: Today, we discussed the following: - Child ND bug spray permission to administer medication form will expire on 4/12/2024, and Sunscreen permission to administer medication form will expire on 5/12/2024. I recommend going ahead and getting these updated. - Outside, keep a close eye out for active ant mounds and treat them as you see them. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/10/2024 Number Present: 4 Completed Date: 4/10/2024 Age: From 1 To 4 Total Minutes: 90 Time In: 10:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Jeneal Hensley, Owner/Operator. Your program currently operates with a Three (3) Star Rated License effective 10/28/2019. The permit restrictions were in compliance including first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, children must play in fenced in play area, no more than two (2) infants under one year old. Jeneal Hensley, Owner/Operator was available to assist with questions. The program’s annual compliance visit was conducted on 10/11/2023. The following items were monitored today: Supervision Capacity CPR / First Aid ITS-SIDS CBC Qualification General Health Administering of Medication Storage of Hazardous Products Storage of Medication General Safety General License Requirements Program Records License Posted Fire Safety Sanitation Upon arrival, I observed the children ages one to four years old engaged in free play with the cars, race tracks, magnetic tiles, kitchen set, and toy bugs. The caregiver was observed meeting the individual needs of each of the children and engaging in conversations with the children. All interactions were nurturing and positive. The children were happy and engaged in developmentally appropriate activities. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The lunch today consisted of grilled chicken, broccoli, oranges, bread, and milk. Limited caregiver file monitoring was conducted to review trainings ITS-SIDS, First Aid and CPR, and valid qualification letters. The last fire drill was practiced on 3/22/2024. The last emergency drill, shelter in place drill, was practiced on 3/21/2024. The outdoor inspection was completed on 3/22/2024. You stated the following: - You stated you, and your husband live in the residence. - Criminal Record Checks were found to be current. - CPR and First Aid is current and up to date. - You do not provide transportation while the children are in care. Only emergency transportation is provided in the event of an emergency. - You do have one (1) cat that is kept inside and outside of the home. - You keep children from going into un-used areas of the home through the use of gates, and closed bedroom doors. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 4/8/2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations of child care requirements were observed today: Violation Number Comment Rule 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream 10A NCAC 09 .1720(c)(4) Technical assistance was provided as follows: Item #1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions,creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (A) the child's name; (B) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (C) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (D) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (E) the signature of the parent; (F) the date the authorization was signed by the parent; and (G) the length of time the authorization is valid, if less than 12 months. - Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream. I suggest reviewing each child’s file to ensure you have an authorization to administer medication prior to using medication at your facility. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/24/2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: Today, we discussed the following: - Child ND bug spray permission to administer medication form will expire on 4/12/2024, and Sunscreen permission to administer medication form will expire on 5/12/2024. I recommend going ahead and getting these updated. - Outside, keep a close eye out for active ant mounds and treat them as you see them. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 4/10/2024 Number Present: 4 Completed Date: 4/10/2024 Age: From 1 To 4 Total Minutes: 90 Time In: 10:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Jeneal Hensley, Owner/Operator. Your program currently operates with a Three (3) Star Rated License effective 10/28/2019. The permit restrictions were in compliance including first shift, maximum of five (5) preschool children at any time, fireplace/woodstove not used during operating hours, children must play in fenced in play area, no more than two (2) infants under one year old. Jeneal Hensley, Owner/Operator was available to assist with questions. The program’s annual compliance visit was conducted on 10/11/2023. The following items were monitored today: Supervision Capacity CPR / First Aid ITS-SIDS CBC Qualification General Health Administering of Medication Storage of Hazardous Products Storage of Medication General Safety General License Requirements Program Records License Posted Fire Safety Sanitation Upon arrival, I observed the children ages one to four years old engaged in free play with the cars, race tracks, magnetic tiles, kitchen set, and toy bugs. The caregiver was observed meeting the individual needs of each of the children and engaging in conversations with the children. All interactions were nurturing and positive. The children were happy and engaged in developmentally appropriate activities. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The lunch today consisted of grilled chicken, broccoli, oranges, bread, and milk. Limited caregiver file monitoring was conducted to review trainings ITS-SIDS, First Aid and CPR, and valid qualification letters. The last fire drill was practiced on 3/22/2024. The last emergency drill, shelter in place drill, was practiced on 3/21/2024. The outdoor inspection was completed on 3/22/2024. You stated the following: - You stated you, and your husband live in the residence. - Criminal Record Checks were found to be current. - CPR and First Aid is current and up to date. - You do not provide transportation while the children are in care. Only emergency transportation is provided in the event of an emergency. - You do have one (1) cat that is kept inside and outside of the home. - You keep children from going into un-used areas of the home through the use of gates, and closed bedroom doors. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 4/8/2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations of child care requirements were observed today: Violation Number Comment Rule 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream 10A NCAC 09 .1720(c)(4) Technical assistance was provided as follows: Item #1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions,creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). 10A NCAC 09 .1720 MEDICATION REQUIREMENTS (b) The following provisions apply to the administration of medication in family child care homes: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (A) the child's name; (B) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (C) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (D) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (E) the signature of the parent; (F) the date the authorization was signed by the parent; and (G) the length of time the authorization is valid, if less than 12 months. - Child ND did not have an authorization for up to twelve (12) months to apply Boudeaux’s Buttpaste diaper cream. I suggest reviewing each child’s file to ensure you have an authorization to administer medication prior to using medication at your facility. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/24/2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation is provided as follows: Today, we discussed the following: - Child ND bug spray permission to administer medication form will expire on 4/12/2024, and Sunscreen permission to administer medication form will expire on 5/12/2024. I recommend going ahead and getting these updated. - Outside, keep a close eye out for active ant mounds and treat them as you see them. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Jeneal Hensley, Owner/Operator, during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 10/11/2023 Number Present: 5 Completed Date: 10/11/2023 Age: From 0 To 4 Total Minutes: 145 Time In: 09:55 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, Jeneal Hensley, Owner/Operator, and signed by Karla Terry, Child Care Consultant, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five percentage (95%) as of 10/6/2023. Permit type – Three (3) Star Rated License, 10/28/2019 Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, no more than two (2) infants under one year old, fire place/woodstove not used during operating hours, and children must play in fenced in play area. The last annual compliance visit was conducted on 10/25/2022. The last fire drill was practiced on 9/26/2023. The last shelter-in-place drill was practiced on 9/27/2023. The last playground inspection was documented on 9/26/2023. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan is up to date and current. All medications were monitored during today’s visit. Requirements regarding weaponry in the home were met during today’s visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there are nine (9) children currently enrolled and five (5) children present. Dwayne Hensley was present and engaged with the children. The children were engaged in free choice center play with, trucks, learning computer, pull toys, and kitchen set. The one (1) infants was down on the floor crawling and playing with toys. The caregiver was actively supervising the children and meeting the individual needs of the children. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The children in care were well adjusted to the daily routine, happy and secure with their care provider. Lunch today consisted of turkey and cheese roll up, cole slaw, pineapple, crescent rolls, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using closed locked bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator file was reviewed, and one (1) child’s file was monitored during today’s visit. The Operators Statement of Responsibility and the Verification of Required information form was completed and reviewed. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. .1719 (a)(7) 709 Equipment and toys were not in good repair and developmentally appropriate. Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. 10 A NCAC 09.1720(a)(7) 712 Footings that anchor the outdoor equipment were exposed. Footing below the slide was exposed. 10 A NCAC .1719(a)(22) Technical assistance was provided as follows: Item # 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. -In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. Item # 709 Equipment and toys were not in good repair and developmentally appropriate. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (21) ensure the equipment and toys are in good repair and are developmentally appropriate for the children in care. -Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. Item # 712 Footings that anchor the outdoor equipment were exposed. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (22) ensure that all stationary outdoor equipment is anchored and is not installed over concrete or asphalt. Footings that anchor the equipment shall not be exposed; -Footing below the slide was exposed. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: - Facility name - Facility ID# - Date of visit - Violation item number - Statement of compliance I must receive your compliance statement by 10/25/2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today, we discussed the following: -Resuming Rated License- your program is a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that I will be in contact with you, provide you with technical assistance as needed, reach out to the Buncombe County Partnership for Children for technical assistance, and you will complete the three (3) month self-study during this time period. -I recommended that fire drills be conducted during a different time of the day. The majority of the drills were conducted between 3:30p and 4:00p. -On-going training hours are June 1st each year. -Child MC emergency information will need to be updated by 12/19/2023. -I recommend securing the fence to the fence post using zip ties, and covering the exposed footing with mulch or dirt. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 10/11/2023 Number Present: 5 Completed Date: 10/11/2023 Age: From 0 To 4 Total Minutes: 145 Time In: 09:55 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, Jeneal Hensley, Owner/Operator, and signed by Karla Terry, Child Care Consultant, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five percentage (95%) as of 10/6/2023. Permit type – Three (3) Star Rated License, 10/28/2019 Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, no more than two (2) infants under one year old, fire place/woodstove not used during operating hours, and children must play in fenced in play area. The last annual compliance visit was conducted on 10/25/2022. The last fire drill was practiced on 9/26/2023. The last shelter-in-place drill was practiced on 9/27/2023. The last playground inspection was documented on 9/26/2023. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan is up to date and current. All medications were monitored during today’s visit. Requirements regarding weaponry in the home were met during today’s visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there are nine (9) children currently enrolled and five (5) children present. Dwayne Hensley was present and engaged with the children. The children were engaged in free choice center play with, trucks, learning computer, pull toys, and kitchen set. The one (1) infants was down on the floor crawling and playing with toys. The caregiver was actively supervising the children and meeting the individual needs of the children. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The children in care were well adjusted to the daily routine, happy and secure with their care provider. Lunch today consisted of turkey and cheese roll up, cole slaw, pineapple, crescent rolls, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using closed locked bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator file was reviewed, and one (1) child’s file was monitored during today’s visit. The Operators Statement of Responsibility and the Verification of Required information form was completed and reviewed. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. .1719 (a)(7) 709 Equipment and toys were not in good repair and developmentally appropriate. Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. 10 A NCAC 09.1720(a)(7) 712 Footings that anchor the outdoor equipment were exposed. Footing below the slide was exposed. 10 A NCAC .1719(a)(22) Technical assistance was provided as follows: Item # 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. -In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. Item # 709 Equipment and toys were not in good repair and developmentally appropriate. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (21) ensure the equipment and toys are in good repair and are developmentally appropriate for the children in care. -Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. Item # 712 Footings that anchor the outdoor equipment were exposed. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (22) ensure that all stationary outdoor equipment is anchored and is not installed over concrete or asphalt. Footings that anchor the equipment shall not be exposed; -Footing below the slide was exposed. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: - Facility name - Facility ID# - Date of visit - Violation item number - Statement of compliance I must receive your compliance statement by 10/25/2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today, we discussed the following: -Resuming Rated License- your program is a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that I will be in contact with you, provide you with technical assistance as needed, reach out to the Buncombe County Partnership for Children for technical assistance, and you will complete the three (3) month self-study during this time period. -I recommended that fire drills be conducted during a different time of the day. The majority of the drills were conducted between 3:30p and 4:00p. -On-going training hours are June 1st each year. -Child MC emergency information will need to be updated by 12/19/2023. -I recommend securing the fence to the fence post using zip ties, and covering the exposed footing with mulch or dirt. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1719 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 10/11/2023 Number Present: 5 Completed Date: 10/11/2023 Age: From 0 To 4 Total Minutes: 145 Time In: 09:55 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, Jeneal Hensley, Owner/Operator, and signed by Karla Terry, Child Care Consultant, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five percentage (95%) as of 10/6/2023. Permit type – Three (3) Star Rated License, 10/28/2019 Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, no more than two (2) infants under one year old, fire place/woodstove not used during operating hours, and children must play in fenced in play area. The last annual compliance visit was conducted on 10/25/2022. The last fire drill was practiced on 9/26/2023. The last shelter-in-place drill was practiced on 9/27/2023. The last playground inspection was documented on 9/26/2023. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan is up to date and current. All medications were monitored during today’s visit. Requirements regarding weaponry in the home were met during today’s visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there are nine (9) children currently enrolled and five (5) children present. Dwayne Hensley was present and engaged with the children. The children were engaged in free choice center play with, trucks, learning computer, pull toys, and kitchen set. The one (1) infants was down on the floor crawling and playing with toys. The caregiver was actively supervising the children and meeting the individual needs of the children. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The children in care were well adjusted to the daily routine, happy and secure with their care provider. Lunch today consisted of turkey and cheese roll up, cole slaw, pineapple, crescent rolls, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using closed locked bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator file was reviewed, and one (1) child’s file was monitored during today’s visit. The Operators Statement of Responsibility and the Verification of Required information form was completed and reviewed. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. .1719 (a)(7) 709 Equipment and toys were not in good repair and developmentally appropriate. Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. 10 A NCAC 09.1720(a)(7) 712 Footings that anchor the outdoor equipment were exposed. Footing below the slide was exposed. 10 A NCAC .1719(a)(22) Technical assistance was provided as follows: Item # 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. -In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. Item # 709 Equipment and toys were not in good repair and developmentally appropriate. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (21) ensure the equipment and toys are in good repair and are developmentally appropriate for the children in care. -Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. Item # 712 Footings that anchor the outdoor equipment were exposed. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (22) ensure that all stationary outdoor equipment is anchored and is not installed over concrete or asphalt. Footings that anchor the equipment shall not be exposed; -Footing below the slide was exposed. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: - Facility name - Facility ID# - Date of visit - Violation item number - Statement of compliance I must receive your compliance statement by 10/25/2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today, we discussed the following: -Resuming Rated License- your program is a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that I will be in contact with you, provide you with technical assistance as needed, reach out to the Buncombe County Partnership for Children for technical assistance, and you will complete the three (3) month self-study during this time period. -I recommended that fire drills be conducted during a different time of the day. The majority of the drills were conducted between 3:30p and 4:00p. -On-going training hours are June 1st each year. -Child MC emergency information will need to be updated by 12/19/2023. -I recommend securing the fence to the fence post using zip ties, and covering the exposed footing with mulch or dirt. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 10/11/2023 Number Present: 5 Completed Date: 10/11/2023 Age: From 0 To 4 Total Minutes: 145 Time In: 09:55 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, Jeneal Hensley, Owner/Operator, and signed by Karla Terry, Child Care Consultant, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five percentage (95%) as of 10/6/2023. Permit type – Three (3) Star Rated License, 10/28/2019 Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, no more than two (2) infants under one year old, fire place/woodstove not used during operating hours, and children must play in fenced in play area. The last annual compliance visit was conducted on 10/25/2022. The last fire drill was practiced on 9/26/2023. The last shelter-in-place drill was practiced on 9/27/2023. The last playground inspection was documented on 9/26/2023. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan is up to date and current. All medications were monitored during today’s visit. Requirements regarding weaponry in the home were met during today’s visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there are nine (9) children currently enrolled and five (5) children present. Dwayne Hensley was present and engaged with the children. The children were engaged in free choice center play with, trucks, learning computer, pull toys, and kitchen set. The one (1) infants was down on the floor crawling and playing with toys. The caregiver was actively supervising the children and meeting the individual needs of the children. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The children in care were well adjusted to the daily routine, happy and secure with their care provider. Lunch today consisted of turkey and cheese roll up, cole slaw, pineapple, crescent rolls, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using closed locked bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator file was reviewed, and one (1) child’s file was monitored during today’s visit. The Operators Statement of Responsibility and the Verification of Required information form was completed and reviewed. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. .1719 (a)(7) 709 Equipment and toys were not in good repair and developmentally appropriate. Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. 10 A NCAC 09.1720(a)(7) 712 Footings that anchor the outdoor equipment were exposed. Footing below the slide was exposed. 10 A NCAC .1719(a)(22) Technical assistance was provided as follows: Item # 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. -In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. Item # 709 Equipment and toys were not in good repair and developmentally appropriate. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (21) ensure the equipment and toys are in good repair and are developmentally appropriate for the children in care. -Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. Item # 712 Footings that anchor the outdoor equipment were exposed. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (22) ensure that all stationary outdoor equipment is anchored and is not installed over concrete or asphalt. Footings that anchor the equipment shall not be exposed; -Footing below the slide was exposed. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: - Facility name - Facility ID# - Date of visit - Violation item number - Statement of compliance I must receive your compliance statement by 10/25/2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today, we discussed the following: -Resuming Rated License- your program is a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that I will be in contact with you, provide you with technical assistance as needed, reach out to the Buncombe County Partnership for Children for technical assistance, and you will complete the three (3) month self-study during this time period. -I recommended that fire drills be conducted during a different time of the day. The majority of the drills were conducted between 3:30p and 4:00p. -On-going training hours are June 1st each year. -Child MC emergency information will need to be updated by 12/19/2023. -I recommend securing the fence to the fence post using zip ties, and covering the exposed footing with mulch or dirt. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE LITTLE PEOPLE'S PLACE Facility ID: 11000807 Consultant: KARLA TERRY Operation Type: Family CC Home Case Number: Visit Date: 10/11/2023 Number Present: 5 Completed Date: 10/11/2023 Age: From 0 To 4 Total Minutes: 145 Time In: 09:55 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, Jeneal Hensley, Owner/Operator, and signed by Karla Terry, Child Care Consultant, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Jeneal Hensley, Owner/Operator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five percentage (95%) as of 10/6/2023. Permit type – Three (3) Star Rated License, 10/28/2019 Special Services/Restrictions – first shift, maximum of five (5) preschool children at any time, no more than two (2) infants under one year old, fire place/woodstove not used during operating hours, and children must play in fenced in play area. The last annual compliance visit was conducted on 10/25/2022. The last fire drill was practiced on 9/26/2023. The last shelter-in-place drill was practiced on 9/27/2023. The last playground inspection was documented on 9/26/2023. The Emergency Medical Care plan was posted and is current. The Emergency Preparedness and Response Plan is up to date and current. All medications were monitored during today’s visit. Requirements regarding weaponry in the home were met during today’s visit. Upon arrival, I was greeted by Ms. Hensley. During today’s visit, there are nine (9) children currently enrolled and five (5) children present. Dwayne Hensley was present and engaged with the children. The children were engaged in free choice center play with, trucks, learning computer, pull toys, and kitchen set. The one (1) infants was down on the floor crawling and playing with toys. The caregiver was actively supervising the children and meeting the individual needs of the children. Toys were ample in quantity, in good condition and developmentally appropriate for the children in care. The children in care were well adjusted to the daily routine, happy and secure with their care provider. Lunch today consisted of turkey and cheese roll up, cole slaw, pineapple, crescent rolls, and milk. You stated the following: -Your husband and you live in the residence. - Transportation is not provided while the children are in care. Only emergency transportation is provided in the event of an emergency. - You keep children from going into un-used areas of the home using closed locked bedroom doors. - You do have one (1) cat in the home that is kept inside and outside. The owner/operator file was reviewed, and one (1) child’s file was monitored during today’s visit. The Operators Statement of Responsibility and the Verification of Required information form was completed and reviewed. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. .1719 (a)(7) 709 Equipment and toys were not in good repair and developmentally appropriate. Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. 10 A NCAC 09.1720(a)(7) 712 Footings that anchor the outdoor equipment were exposed. Footing below the slide was exposed. 10 A NCAC .1719(a)(22) Technical assistance was provided as follows: Item # 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. -In the laundry room area, the aerosol can of Coppertone sunscreen and Off Bug spray was located in an unlocked cabinet. Outside, there was an open bag of Bug B Gone located against the back of the house on the ground, and a can of Valspar paint located sitting at the back of the house under the covered area. Item # 709 Equipment and toys were not in good repair and developmentally appropriate. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (21) ensure the equipment and toys are in good repair and are developmentally appropriate for the children in care. -Outside in the fenced in outdoor area, the back of the climbing structure, a support board at the base of the climbing structure was broken. The fence was not secured to the post around the play area causing the fence to gap open between the post and fence creating a potential entrapment. Item # 712 Footings that anchor the outdoor equipment were exposed. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) The operator of a family child care home (operator) shall provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of children in care, including but not limited to the following: (22) ensure that all stationary outdoor equipment is anchored and is not installed over concrete or asphalt. Footings that anchor the equipment shall not be exposed; -Footing below the slide was exposed. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: - Facility name - Facility ID# - Date of visit - Violation item number - Statement of compliance I must receive your compliance statement by 10/25/2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today, we discussed the following: -Resuming Rated License- your program is a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that I will be in contact with you, provide you with technical assistance as needed, reach out to the Buncombe County Partnership for Children for technical assistance, and you will complete the three (3) month self-study during this time period. -I recommended that fire drills be conducted during a different time of the day. The majority of the drills were conducted between 3:30p and 4:00p. -On-going training hours are June 1st each year. -Child MC emergency information will need to be updated by 12/19/2023. -I recommend securing the fence to the fence post using zip ties, and covering the exposed footing with mulch or dirt. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.