Loading
Loading facility…
Pulling inspections, violations, and complaints.
Loading
Pulling inspections, violations, and complaints.
Home › NC › Supply › Rainbow VIP Learning Station
1269 Cedar Grove Road, Supply NC 28462 · License #10000026 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
10A NCAC 09 .0514 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 15 Completed Date: 3/3/2026 Age: From 0 To 8 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Four Star Center License issued May 9, 2024. Restrictions on the license include a first shift capacity of forty-nine (49) children ages 0 through 12 and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was completed on April 1, 2025. The sanitation inspection was completed on December 22, 2025 with a “Superior” classification. The fire inspection was completed on March 18, 2025 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). You, A. Evans, administrator, were present for the visit. There were twenty-seven (27) children enrolled and fifteen (15) children present. There are four (4) indoor spaces and three (3) outdoor spaces approved for use. Three (3) of the four (4) indoor spaces are currently being used. Infants and young toddlers had a morning snack of cereal and milk and played with a variety of materials including rattles, ball play, and fill and dump. They received care according to individual needs. Individual feeding schedules and safe sleep checks are being maintained, with the exception of the date cited today. The preschool children had a morning snack of cereal, milk, and raisins, then moved into free play and were observed playing with pretend food, baby dolls, and books. They also participated in a group time that consisted of songs and stories. Three (3) school aged children were present due to a teacher workday. They had a morning snack with the preschool group, then moved to their space and worked on puzzles and writing activities. All ages transitioned to a period of outdoor play before lunch. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of ground beef, noodles, corn, and milk. A percentage of children’s files were reviewed. No new staff have been hired since the last visit; a percentage of veteran staff’s files were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; your program uses the Early Learning Matters curriculum. The following violation(s) were documented. Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground used by preschool children, two (2) fence posts along the front, street side had holes that were rusted and created sharp edges. .0601(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. .0606(g) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of four (4) child files reviewed did not include documentation of a review of operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of four (4) child files reviewed did not include documentation of a review of the parent participation plan. 10A NCAC 09 .0515(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 17. 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A violation was cited for rusted holes that were also creating sharp edges on two (2) fence posts. It is important that all areas of the playground remain safe for the children. You stated you have a plan to paint the rusted areas. You will also need a plan to cover the holes and make them inaccessible. A violation was cited for safe sleep checks. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Technical assistance was also provided today regarding file organization. I suggested that you use the revised file checklists for both staff and children under “Provider Documents and Forms” on the DCDEE website to assist with organization and ensure all requirements are met, including documentation of policies reviewed with families and staff file checklists for volunteers and substitute providers. I also encouraged you to review the chart in Child Care Rule 10A NCAC 09 .2318 for more information about records retention. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division within five business days of any new child care providers who were hired. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. Choosing a Pathway to the Stars: The facility’s three-year reassessment is due in 2026. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. At this time, you are planning to apply for a 2-5 star rated license via pathway 2- Classroom and Instructional Quality. Meeting enhanced ratios is required at the 4 and 5 star level. Curriculum and Formative Assessment: The facility will choose an approved curriculum and formative assessment tool to be used for all ages. The facility will ensure child observations are conducted for each child enrolled in the facility. Child assessments will be shared with the families at a minimum of once a year. The administrator and all lead teachers shall complete training related to the curriculum and formative assessment tool that is used by the facility. All administrators and lead teachers will complete five (5) hours of coaching or an additional five (5) hours of annual in-service training above what is currently required based on their education. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. The facility will need to complete and submit the Staff Information and Education Worksheet. Once all of your staff’s education has been evaluated, your facility will earn their Star Rated License based on the following: 50% of Lead Teachers and 50% of other educators. (“Educator” means all classroom teaching staff and administrative positions. To count as an educator meeting 50% of the education standards, an individual must meet the requirements of a position and work on-site, full-time.) The facility will need to complete the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. A CQI (Continuous Quality Improvement) plan will be completed for the facility and each staff member. The CQI Plan includes the following: Identification of goal(s), Necessary resources, supports and actions needed to accomplish the goal(s). Document the reason for the goal(s), Annual review of efforts toward completion of the goal(s). The application forms are available on the DCDEE website under Provider Documents and Forms, and the QRIS modernization page. I encourage you to review the information under the QRIS Modernization section of our website for the most up to date information on how stars are achieved. Reminders: A fire inspection is due on or before March 18, 2026. Due to enrollment numbers, Space 1d / Group 4 is only occasionally used by school aged children. An activity plan was posted in Space 1a / Group 1 for these children. A copy should also be posted in Space 1d for those times that the children use that space. Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! The Clean Classrooms for Carolina Kids website shows that testing for lead in water was completed in June 2024 and testing for lead paint and asbestos was completed and no hazards were identified. A Settlement Agreement was signed by Ms. Hewett on May 2, 2023, which continues throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0515 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 15 Completed Date: 3/3/2026 Age: From 0 To 8 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Four Star Center License issued May 9, 2024. Restrictions on the license include a first shift capacity of forty-nine (49) children ages 0 through 12 and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was completed on April 1, 2025. The sanitation inspection was completed on December 22, 2025 with a “Superior” classification. The fire inspection was completed on March 18, 2025 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). You, A. Evans, administrator, were present for the visit. There were twenty-seven (27) children enrolled and fifteen (15) children present. There are four (4) indoor spaces and three (3) outdoor spaces approved for use. Three (3) of the four (4) indoor spaces are currently being used. Infants and young toddlers had a morning snack of cereal and milk and played with a variety of materials including rattles, ball play, and fill and dump. They received care according to individual needs. Individual feeding schedules and safe sleep checks are being maintained, with the exception of the date cited today. The preschool children had a morning snack of cereal, milk, and raisins, then moved into free play and were observed playing with pretend food, baby dolls, and books. They also participated in a group time that consisted of songs and stories. Three (3) school aged children were present due to a teacher workday. They had a morning snack with the preschool group, then moved to their space and worked on puzzles and writing activities. All ages transitioned to a period of outdoor play before lunch. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of ground beef, noodles, corn, and milk. A percentage of children’s files were reviewed. No new staff have been hired since the last visit; a percentage of veteran staff’s files were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; your program uses the Early Learning Matters curriculum. The following violation(s) were documented. Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground used by preschool children, two (2) fence posts along the front, street side had holes that were rusted and created sharp edges. .0601(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. .0606(g) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of four (4) child files reviewed did not include documentation of a review of operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of four (4) child files reviewed did not include documentation of a review of the parent participation plan. 10A NCAC 09 .0515(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 17. 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A violation was cited for rusted holes that were also creating sharp edges on two (2) fence posts. It is important that all areas of the playground remain safe for the children. You stated you have a plan to paint the rusted areas. You will also need a plan to cover the holes and make them inaccessible. A violation was cited for safe sleep checks. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Technical assistance was also provided today regarding file organization. I suggested that you use the revised file checklists for both staff and children under “Provider Documents and Forms” on the DCDEE website to assist with organization and ensure all requirements are met, including documentation of policies reviewed with families and staff file checklists for volunteers and substitute providers. I also encouraged you to review the chart in Child Care Rule 10A NCAC 09 .2318 for more information about records retention. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division within five business days of any new child care providers who were hired. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. Choosing a Pathway to the Stars: The facility’s three-year reassessment is due in 2026. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. At this time, you are planning to apply for a 2-5 star rated license via pathway 2- Classroom and Instructional Quality. Meeting enhanced ratios is required at the 4 and 5 star level. Curriculum and Formative Assessment: The facility will choose an approved curriculum and formative assessment tool to be used for all ages. The facility will ensure child observations are conducted for each child enrolled in the facility. Child assessments will be shared with the families at a minimum of once a year. The administrator and all lead teachers shall complete training related to the curriculum and formative assessment tool that is used by the facility. All administrators and lead teachers will complete five (5) hours of coaching or an additional five (5) hours of annual in-service training above what is currently required based on their education. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. The facility will need to complete and submit the Staff Information and Education Worksheet. Once all of your staff’s education has been evaluated, your facility will earn their Star Rated License based on the following: 50% of Lead Teachers and 50% of other educators. (“Educator” means all classroom teaching staff and administrative positions. To count as an educator meeting 50% of the education standards, an individual must meet the requirements of a position and work on-site, full-time.) The facility will need to complete the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. A CQI (Continuous Quality Improvement) plan will be completed for the facility and each staff member. The CQI Plan includes the following: Identification of goal(s), Necessary resources, supports and actions needed to accomplish the goal(s). Document the reason for the goal(s), Annual review of efforts toward completion of the goal(s). The application forms are available on the DCDEE website under Provider Documents and Forms, and the QRIS modernization page. I encourage you to review the information under the QRIS Modernization section of our website for the most up to date information on how stars are achieved. Reminders: A fire inspection is due on or before March 18, 2026. Due to enrollment numbers, Space 1d / Group 4 is only occasionally used by school aged children. An activity plan was posted in Space 1a / Group 1 for these children. A copy should also be posted in Space 1d for those times that the children use that space. Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! The Clean Classrooms for Carolina Kids website shows that testing for lead in water was completed in June 2024 and testing for lead paint and asbestos was completed and no hazards were identified. A Settlement Agreement was signed by Ms. Hewett on May 2, 2023, which continues throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 15 Completed Date: 3/3/2026 Age: From 0 To 8 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Four Star Center License issued May 9, 2024. Restrictions on the license include a first shift capacity of forty-nine (49) children ages 0 through 12 and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was completed on April 1, 2025. The sanitation inspection was completed on December 22, 2025 with a “Superior” classification. The fire inspection was completed on March 18, 2025 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). You, A. Evans, administrator, were present for the visit. There were twenty-seven (27) children enrolled and fifteen (15) children present. There are four (4) indoor spaces and three (3) outdoor spaces approved for use. Three (3) of the four (4) indoor spaces are currently being used. Infants and young toddlers had a morning snack of cereal and milk and played with a variety of materials including rattles, ball play, and fill and dump. They received care according to individual needs. Individual feeding schedules and safe sleep checks are being maintained, with the exception of the date cited today. The preschool children had a morning snack of cereal, milk, and raisins, then moved into free play and were observed playing with pretend food, baby dolls, and books. They also participated in a group time that consisted of songs and stories. Three (3) school aged children were present due to a teacher workday. They had a morning snack with the preschool group, then moved to their space and worked on puzzles and writing activities. All ages transitioned to a period of outdoor play before lunch. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of ground beef, noodles, corn, and milk. A percentage of children’s files were reviewed. No new staff have been hired since the last visit; a percentage of veteran staff’s files were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; your program uses the Early Learning Matters curriculum. The following violation(s) were documented. Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground used by preschool children, two (2) fence posts along the front, street side had holes that were rusted and created sharp edges. .0601(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. .0606(g) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of four (4) child files reviewed did not include documentation of a review of operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of four (4) child files reviewed did not include documentation of a review of the parent participation plan. 10A NCAC 09 .0515(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 17. 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A violation was cited for rusted holes that were also creating sharp edges on two (2) fence posts. It is important that all areas of the playground remain safe for the children. You stated you have a plan to paint the rusted areas. You will also need a plan to cover the holes and make them inaccessible. A violation was cited for safe sleep checks. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Technical assistance was also provided today regarding file organization. I suggested that you use the revised file checklists for both staff and children under “Provider Documents and Forms” on the DCDEE website to assist with organization and ensure all requirements are met, including documentation of policies reviewed with families and staff file checklists for volunteers and substitute providers. I also encouraged you to review the chart in Child Care Rule 10A NCAC 09 .2318 for more information about records retention. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division within five business days of any new child care providers who were hired. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. Choosing a Pathway to the Stars: The facility’s three-year reassessment is due in 2026. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. At this time, you are planning to apply for a 2-5 star rated license via pathway 2- Classroom and Instructional Quality. Meeting enhanced ratios is required at the 4 and 5 star level. Curriculum and Formative Assessment: The facility will choose an approved curriculum and formative assessment tool to be used for all ages. The facility will ensure child observations are conducted for each child enrolled in the facility. Child assessments will be shared with the families at a minimum of once a year. The administrator and all lead teachers shall complete training related to the curriculum and formative assessment tool that is used by the facility. All administrators and lead teachers will complete five (5) hours of coaching or an additional five (5) hours of annual in-service training above what is currently required based on their education. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. The facility will need to complete and submit the Staff Information and Education Worksheet. Once all of your staff’s education has been evaluated, your facility will earn their Star Rated License based on the following: 50% of Lead Teachers and 50% of other educators. (“Educator” means all classroom teaching staff and administrative positions. To count as an educator meeting 50% of the education standards, an individual must meet the requirements of a position and work on-site, full-time.) The facility will need to complete the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. A CQI (Continuous Quality Improvement) plan will be completed for the facility and each staff member. The CQI Plan includes the following: Identification of goal(s), Necessary resources, supports and actions needed to accomplish the goal(s). Document the reason for the goal(s), Annual review of efforts toward completion of the goal(s). The application forms are available on the DCDEE website under Provider Documents and Forms, and the QRIS modernization page. I encourage you to review the information under the QRIS Modernization section of our website for the most up to date information on how stars are achieved. Reminders: A fire inspection is due on or before March 18, 2026. Due to enrollment numbers, Space 1d / Group 4 is only occasionally used by school aged children. An activity plan was posted in Space 1a / Group 1 for these children. A copy should also be posted in Space 1d for those times that the children use that space. Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! The Clean Classrooms for Carolina Kids website shows that testing for lead in water was completed in June 2024 and testing for lead paint and asbestos was completed and no hazards were identified. A Settlement Agreement was signed by Ms. Hewett on May 2, 2023, which continues throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2318 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 15 Completed Date: 3/3/2026 Age: From 0 To 8 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Four Star Center License issued May 9, 2024. Restrictions on the license include a first shift capacity of forty-nine (49) children ages 0 through 12 and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was completed on April 1, 2025. The sanitation inspection was completed on December 22, 2025 with a “Superior” classification. The fire inspection was completed on March 18, 2025 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). You, A. Evans, administrator, were present for the visit. There were twenty-seven (27) children enrolled and fifteen (15) children present. There are four (4) indoor spaces and three (3) outdoor spaces approved for use. Three (3) of the four (4) indoor spaces are currently being used. Infants and young toddlers had a morning snack of cereal and milk and played with a variety of materials including rattles, ball play, and fill and dump. They received care according to individual needs. Individual feeding schedules and safe sleep checks are being maintained, with the exception of the date cited today. The preschool children had a morning snack of cereal, milk, and raisins, then moved into free play and were observed playing with pretend food, baby dolls, and books. They also participated in a group time that consisted of songs and stories. Three (3) school aged children were present due to a teacher workday. They had a morning snack with the preschool group, then moved to their space and worked on puzzles and writing activities. All ages transitioned to a period of outdoor play before lunch. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of ground beef, noodles, corn, and milk. A percentage of children’s files were reviewed. No new staff have been hired since the last visit; a percentage of veteran staff’s files were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; your program uses the Early Learning Matters curriculum. The following violation(s) were documented. Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground used by preschool children, two (2) fence posts along the front, street side had holes that were rusted and created sharp edges. .0601(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. .0606(g) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of four (4) child files reviewed did not include documentation of a review of operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of four (4) child files reviewed did not include documentation of a review of the parent participation plan. 10A NCAC 09 .0515(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 17. 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A violation was cited for rusted holes that were also creating sharp edges on two (2) fence posts. It is important that all areas of the playground remain safe for the children. You stated you have a plan to paint the rusted areas. You will also need a plan to cover the holes and make them inaccessible. A violation was cited for safe sleep checks. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Technical assistance was also provided today regarding file organization. I suggested that you use the revised file checklists for both staff and children under “Provider Documents and Forms” on the DCDEE website to assist with organization and ensure all requirements are met, including documentation of policies reviewed with families and staff file checklists for volunteers and substitute providers. I also encouraged you to review the chart in Child Care Rule 10A NCAC 09 .2318 for more information about records retention. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division within five business days of any new child care providers who were hired. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. Choosing a Pathway to the Stars: The facility’s three-year reassessment is due in 2026. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. At this time, you are planning to apply for a 2-5 star rated license via pathway 2- Classroom and Instructional Quality. Meeting enhanced ratios is required at the 4 and 5 star level. Curriculum and Formative Assessment: The facility will choose an approved curriculum and formative assessment tool to be used for all ages. The facility will ensure child observations are conducted for each child enrolled in the facility. Child assessments will be shared with the families at a minimum of once a year. The administrator and all lead teachers shall complete training related to the curriculum and formative assessment tool that is used by the facility. All administrators and lead teachers will complete five (5) hours of coaching or an additional five (5) hours of annual in-service training above what is currently required based on their education. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. The facility will need to complete and submit the Staff Information and Education Worksheet. Once all of your staff’s education has been evaluated, your facility will earn their Star Rated License based on the following: 50% of Lead Teachers and 50% of other educators. (“Educator” means all classroom teaching staff and administrative positions. To count as an educator meeting 50% of the education standards, an individual must meet the requirements of a position and work on-site, full-time.) The facility will need to complete the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. A CQI (Continuous Quality Improvement) plan will be completed for the facility and each staff member. The CQI Plan includes the following: Identification of goal(s), Necessary resources, supports and actions needed to accomplish the goal(s). Document the reason for the goal(s), Annual review of efforts toward completion of the goal(s). The application forms are available on the DCDEE website under Provider Documents and Forms, and the QRIS modernization page. I encourage you to review the information under the QRIS Modernization section of our website for the most up to date information on how stars are achieved. Reminders: A fire inspection is due on or before March 18, 2026. Due to enrollment numbers, Space 1d / Group 4 is only occasionally used by school aged children. An activity plan was posted in Space 1a / Group 1 for these children. A copy should also be posted in Space 1d for those times that the children use that space. Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! The Clean Classrooms for Carolina Kids website shows that testing for lead in water was completed in June 2024 and testing for lead paint and asbestos was completed and no hazards were identified. A Settlement Agreement was signed by Ms. Hewett on May 2, 2023, which continues throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 15 Completed Date: 3/3/2026 Age: From 0 To 8 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Four Star Center License issued May 9, 2024. Restrictions on the license include a first shift capacity of forty-nine (49) children ages 0 through 12 and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was completed on April 1, 2025. The sanitation inspection was completed on December 22, 2025 with a “Superior” classification. The fire inspection was completed on March 18, 2025 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). You, A. Evans, administrator, were present for the visit. There were twenty-seven (27) children enrolled and fifteen (15) children present. There are four (4) indoor spaces and three (3) outdoor spaces approved for use. Three (3) of the four (4) indoor spaces are currently being used. Infants and young toddlers had a morning snack of cereal and milk and played with a variety of materials including rattles, ball play, and fill and dump. They received care according to individual needs. Individual feeding schedules and safe sleep checks are being maintained, with the exception of the date cited today. The preschool children had a morning snack of cereal, milk, and raisins, then moved into free play and were observed playing with pretend food, baby dolls, and books. They also participated in a group time that consisted of songs and stories. Three (3) school aged children were present due to a teacher workday. They had a morning snack with the preschool group, then moved to their space and worked on puzzles and writing activities. All ages transitioned to a period of outdoor play before lunch. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of ground beef, noodles, corn, and milk. A percentage of children’s files were reviewed. No new staff have been hired since the last visit; a percentage of veteran staff’s files were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; your program uses the Early Learning Matters curriculum. The following violation(s) were documented. Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground used by preschool children, two (2) fence posts along the front, street side had holes that were rusted and created sharp edges. .0601(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. .0606(g) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of four (4) child files reviewed did not include documentation of a review of operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of four (4) child files reviewed did not include documentation of a review of the parent participation plan. 10A NCAC 09 .0515(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 17. 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A violation was cited for rusted holes that were also creating sharp edges on two (2) fence posts. It is important that all areas of the playground remain safe for the children. You stated you have a plan to paint the rusted areas. You will also need a plan to cover the holes and make them inaccessible. A violation was cited for safe sleep checks. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Technical assistance was also provided today regarding file organization. I suggested that you use the revised file checklists for both staff and children under “Provider Documents and Forms” on the DCDEE website to assist with organization and ensure all requirements are met, including documentation of policies reviewed with families and staff file checklists for volunteers and substitute providers. I also encouraged you to review the chart in Child Care Rule 10A NCAC 09 .2318 for more information about records retention. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division within five business days of any new child care providers who were hired. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. Choosing a Pathway to the Stars: The facility’s three-year reassessment is due in 2026. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. At this time, you are planning to apply for a 2-5 star rated license via pathway 2- Classroom and Instructional Quality. Meeting enhanced ratios is required at the 4 and 5 star level. Curriculum and Formative Assessment: The facility will choose an approved curriculum and formative assessment tool to be used for all ages. The facility will ensure child observations are conducted for each child enrolled in the facility. Child assessments will be shared with the families at a minimum of once a year. The administrator and all lead teachers shall complete training related to the curriculum and formative assessment tool that is used by the facility. All administrators and lead teachers will complete five (5) hours of coaching or an additional five (5) hours of annual in-service training above what is currently required based on their education. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. The facility will need to complete and submit the Staff Information and Education Worksheet. Once all of your staff’s education has been evaluated, your facility will earn their Star Rated License based on the following: 50% of Lead Teachers and 50% of other educators. (“Educator” means all classroom teaching staff and administrative positions. To count as an educator meeting 50% of the education standards, an individual must meet the requirements of a position and work on-site, full-time.) The facility will need to complete the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. A CQI (Continuous Quality Improvement) plan will be completed for the facility and each staff member. The CQI Plan includes the following: Identification of goal(s), Necessary resources, supports and actions needed to accomplish the goal(s). Document the reason for the goal(s), Annual review of efforts toward completion of the goal(s). The application forms are available on the DCDEE website under Provider Documents and Forms, and the QRIS modernization page. I encourage you to review the information under the QRIS Modernization section of our website for the most up to date information on how stars are achieved. Reminders: A fire inspection is due on or before March 18, 2026. Due to enrollment numbers, Space 1d / Group 4 is only occasionally used by school aged children. An activity plan was posted in Space 1a / Group 1 for these children. A copy should also be posted in Space 1d for those times that the children use that space. Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! The Clean Classrooms for Carolina Kids website shows that testing for lead in water was completed in June 2024 and testing for lead paint and asbestos was completed and no hazards were identified. A Settlement Agreement was signed by Ms. Hewett on May 2, 2023, which continues throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 15 Completed Date: 3/3/2026 Age: From 0 To 8 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Four Star Center License issued May 9, 2024. Restrictions on the license include a first shift capacity of forty-nine (49) children ages 0 through 12 and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was completed on April 1, 2025. The sanitation inspection was completed on December 22, 2025 with a “Superior” classification. The fire inspection was completed on March 18, 2025 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). You, A. Evans, administrator, were present for the visit. There were twenty-seven (27) children enrolled and fifteen (15) children present. There are four (4) indoor spaces and three (3) outdoor spaces approved for use. Three (3) of the four (4) indoor spaces are currently being used. Infants and young toddlers had a morning snack of cereal and milk and played with a variety of materials including rattles, ball play, and fill and dump. They received care according to individual needs. Individual feeding schedules and safe sleep checks are being maintained, with the exception of the date cited today. The preschool children had a morning snack of cereal, milk, and raisins, then moved into free play and were observed playing with pretend food, baby dolls, and books. They also participated in a group time that consisted of songs and stories. Three (3) school aged children were present due to a teacher workday. They had a morning snack with the preschool group, then moved to their space and worked on puzzles and writing activities. All ages transitioned to a period of outdoor play before lunch. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of ground beef, noodles, corn, and milk. A percentage of children’s files were reviewed. No new staff have been hired since the last visit; a percentage of veteran staff’s files were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; your program uses the Early Learning Matters curriculum. The following violation(s) were documented. Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground used by preschool children, two (2) fence posts along the front, street side had holes that were rusted and created sharp edges. .0601(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. .0606(g) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of four (4) child files reviewed did not include documentation of a review of operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of four (4) child files reviewed did not include documentation of a review of the parent participation plan. 10A NCAC 09 .0515(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 17. 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A violation was cited for rusted holes that were also creating sharp edges on two (2) fence posts. It is important that all areas of the playground remain safe for the children. You stated you have a plan to paint the rusted areas. You will also need a plan to cover the holes and make them inaccessible. A violation was cited for safe sleep checks. Sleep checks were not recorded for an infant who was present from 8am to 5:30pm on March 2, 2026. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Technical assistance was also provided today regarding file organization. I suggested that you use the revised file checklists for both staff and children under “Provider Documents and Forms” on the DCDEE website to assist with organization and ensure all requirements are met, including documentation of policies reviewed with families and staff file checklists for volunteers and substitute providers. I also encouraged you to review the chart in Child Care Rule 10A NCAC 09 .2318 for more information about records retention. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division within five business days of any new child care providers who were hired. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. Choosing a Pathway to the Stars: The facility’s three-year reassessment is due in 2026. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. At this time, you are planning to apply for a 2-5 star rated license via pathway 2- Classroom and Instructional Quality. Meeting enhanced ratios is required at the 4 and 5 star level. Curriculum and Formative Assessment: The facility will choose an approved curriculum and formative assessment tool to be used for all ages. The facility will ensure child observations are conducted for each child enrolled in the facility. Child assessments will be shared with the families at a minimum of once a year. The administrator and all lead teachers shall complete training related to the curriculum and formative assessment tool that is used by the facility. All administrators and lead teachers will complete five (5) hours of coaching or an additional five (5) hours of annual in-service training above what is currently required based on their education. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. The facility will need to complete and submit the Staff Information and Education Worksheet. Once all of your staff’s education has been evaluated, your facility will earn their Star Rated License based on the following: 50% of Lead Teachers and 50% of other educators. (“Educator” means all classroom teaching staff and administrative positions. To count as an educator meeting 50% of the education standards, an individual must meet the requirements of a position and work on-site, full-time.) The facility will need to complete the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. A CQI (Continuous Quality Improvement) plan will be completed for the facility and each staff member. The CQI Plan includes the following: Identification of goal(s), Necessary resources, supports and actions needed to accomplish the goal(s). Document the reason for the goal(s), Annual review of efforts toward completion of the goal(s). The application forms are available on the DCDEE website under Provider Documents and Forms, and the QRIS modernization page. I encourage you to review the information under the QRIS Modernization section of our website for the most up to date information on how stars are achieved. Reminders: A fire inspection is due on or before March 18, 2026. Due to enrollment numbers, Space 1d / Group 4 is only occasionally used by school aged children. An activity plan was posted in Space 1a / Group 1 for these children. A copy should also be posted in Space 1d for those times that the children use that space. Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! The Clean Classrooms for Carolina Kids website shows that testing for lead in water was completed in June 2024 and testing for lead paint and asbestos was completed and no hazards were identified. A Settlement Agreement was signed by Ms. Hewett on May 2, 2023, which continues throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 11/24/2025 Number Present: 11 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Jennifer Garner, Lead Child Care Consultant, assisted me with the visit. Your program currently operates with a Four Star Center License issued May 9, 2024. Restrictions on the license include first shift care with a capacity of 49 children ages 0 to 12 and meets enhanced ratios. The last annual compliance visit was completed on April 1, 2025. The center's compliance history was reviewed with the operator. Prior to the visit, the facility’s compliance history was ninety-five percent (95%). The sanitation inspection was completed on May 28, 2025 with a “Superior” classification. The fire inspection was completed on March 18, 2025 and your facility was approved for daytime care only. A. Evans, administrator was present for the visit. There were fourteen (14) children enrolled and eleven (11) children were present. All licensed spaces were observed today. Two (2) of the four (4) spaces are currently being used. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. The preschool class was observed having breakfast, then transitioning to puzzle play and free play. Supervision and staff-child ratios were observed and found to be in compliance. Infants were being cared for on individual schedules. They were observed in feeding routines, being read a story, and in free play. Breakfast consisted of raisins, cereal, and milk. The following violation(s) were documented. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator has not completed the ABCMS portal for the facility. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119 Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. Reminders: The criminal background check for H. Drenning expires in December. A regular review of program files, including posted documents, is important to ensure information is up to date and accurate. The fence enclosing the outdoor spaces must be a minimum of 4 feet high. Today we discussed raking the leaves and sticks away from the fence line to ensure this minimum height is met. We discussed the rust on the fencing around all outdoor areas and on the portable rack being used in the infant outdoor space. You can paint, sand or replace the fence and rack to prevent this from becoming a hazard. You stated you plan to paint the fence and either paint or remove the rack. The little tikes table on the preschool classroom is starting to crack on the top and should be removed before it becomes a hazard. Licensing Fees: License fees are based on the first shift capacity as shown on the childcare license as of October 1st of each year for all active facilities. The NC Department of Health and Human Services Controller's Office will mail license fee invoices during the month of October. Payments must be paid 30 days from receipt of the invoice. Please carefully follow the directions on the invoice to ensure your facility's payment is made using an acceptable method. Partial payments or pre-payment will not be accepted. Payments must include your facility's ID# on the childcare license. Choosing a Pathway to the Stars: The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition has begun with the following informational opportunities: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and are posted on the QRIS Modernization page. • Beginning In October, child care consultants will begin discussing the new rules during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. •Follow this link for detailed information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRISModernization. Today, I completed a QRIS Conversation Template for your facility. You reported that your facility is choosing Pathway 2, Classroom and Instructional Quality. A copy of this template is attached to this visit summary. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities in order to make informed decisions on which pathway best suits the needs of the facility. We look forward to working with you on your pathway to the stars! Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires that the user maintain an individual North Carolina Identity Management (NCID) username and password. Only official unopened transcripts will be submitted to the Workforce Education Unit, all other documents will be uploaded by the applicant. All staff need to ensure that current education information has been submitted to WORKS and they have requested the appropriate evaluation for their position. Your license will not be delayed due to education information not being processed. It typically takes WORKS 4-6 weeks to complete an evaluation. A Settlement Agreement was signed by Ms. Hewett on May 2, 2023, which continues throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 11/24/2025 Number Present: 11 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Jennifer Garner, Lead Child Care Consultant, assisted me with the visit. Your program currently operates with a Four Star Center License issued May 9, 2024. Restrictions on the license include first shift care with a capacity of 49 children ages 0 to 12 and meets enhanced ratios. The last annual compliance visit was completed on April 1, 2025. The center's compliance history was reviewed with the operator. Prior to the visit, the facility’s compliance history was ninety-five percent (95%). The sanitation inspection was completed on May 28, 2025 with a “Superior” classification. The fire inspection was completed on March 18, 2025 and your facility was approved for daytime care only. A. Evans, administrator was present for the visit. There were fourteen (14) children enrolled and eleven (11) children were present. All licensed spaces were observed today. Two (2) of the four (4) spaces are currently being used. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. The preschool class was observed having breakfast, then transitioning to puzzle play and free play. Supervision and staff-child ratios were observed and found to be in compliance. Infants were being cared for on individual schedules. They were observed in feeding routines, being read a story, and in free play. Breakfast consisted of raisins, cereal, and milk. The following violation(s) were documented. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator has not completed the ABCMS portal for the facility. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119 Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. Reminders: The criminal background check for H. Drenning expires in December. A regular review of program files, including posted documents, is important to ensure information is up to date and accurate. The fence enclosing the outdoor spaces must be a minimum of 4 feet high. Today we discussed raking the leaves and sticks away from the fence line to ensure this minimum height is met. We discussed the rust on the fencing around all outdoor areas and on the portable rack being used in the infant outdoor space. You can paint, sand or replace the fence and rack to prevent this from becoming a hazard. You stated you plan to paint the fence and either paint or remove the rack. The little tikes table on the preschool classroom is starting to crack on the top and should be removed before it becomes a hazard. Licensing Fees: License fees are based on the first shift capacity as shown on the childcare license as of October 1st of each year for all active facilities. The NC Department of Health and Human Services Controller's Office will mail license fee invoices during the month of October. Payments must be paid 30 days from receipt of the invoice. Please carefully follow the directions on the invoice to ensure your facility's payment is made using an acceptable method. Partial payments or pre-payment will not be accepted. Payments must include your facility's ID# on the childcare license. Choosing a Pathway to the Stars: The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition has begun with the following informational opportunities: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and are posted on the QRIS Modernization page. • Beginning In October, child care consultants will begin discussing the new rules during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. •Follow this link for detailed information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRISModernization. Today, I completed a QRIS Conversation Template for your facility. You reported that your facility is choosing Pathway 2, Classroom and Instructional Quality. A copy of this template is attached to this visit summary. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities in order to make informed decisions on which pathway best suits the needs of the facility. We look forward to working with you on your pathway to the stars! Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires that the user maintain an individual North Carolina Identity Management (NCID) username and password. Only official unopened transcripts will be submitted to the Workforce Education Unit, all other documents will be uploaded by the applicant. All staff need to ensure that current education information has been submitted to WORKS and they have requested the appropriate evaluation for their position. Your license will not be delayed due to education information not being processed. It typically takes WORKS 4-6 weeks to complete an evaluation. A Settlement Agreement was signed by Ms. Hewett on May 2, 2023, which continues throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1724 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: 0625-222L Visit Date: 6/25/2025 Number Present: 15 Completed Date: 6/25/2025 Age: From 0 To 12 Total Minutes: 125 Time In: 09:55 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of my unannounced visit is to investigate an allegation of safe environment. Childcare requirements pertinent to this visit type were monitored. The allegation of this report was discussed with Owner S. Hewett and Administrator A. Evans. You were given the opportunity to state your perceptions of the allegation and to share any pertinent information. This facility currently operates with a Four-Star License issued May 9, 2024, earning Two Points in Program Standards, Seven Points in Education, and one Quality Point. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. The last annual compliance visit was conducted April 1, 2025. Prior to the visit, the facility had an eighteen-month compliance history score of 97%. All spaces approved for use with children were visited. Infants were observed receiving care based on individual needs, including diapering, feeding and napping routines. One year old children were not present today. Two-year-old children were seated down, enjoying a variety of fine motor materials. Preschool and school-age children were engaged in free play, accessing a variety of age-appropriate materials. Breakfast consisted of peanut butter toast, watermelon and milk. Staff/child ratios were monitored and found to be in compliance. Allegation: There is a concern that children are not being cared for in a safe environment. I visited all the approved spaces today. All children appeared happy, content and well cared for. Staff members provided adequate supervision and interacted in a positive manner. Each indoor space was monitored for safety concerns and found to be in compliance. Four staff members were interviewed separately. Each reported no concerns with children being cared for in an unsafe environment. The reporter stated concerns regarding the high temperatures in the building and staff refusing to offer children water. This is one large open space that is divided by shelves and furnishings into four smaller spaces. The wall thermostat in the facility was set to 68 degrees but was reading 77 degrees. I used an infrared thermometer reader to test the temperatures throughout the facility, which ranged from 74 to 77 degrees. Ms. Evans shared that the program had a company come out to provide maintenance on the air conditioner unit in early June. The program could not provide any paperwork as verification. However, I was able to speak to the representative over the phone. He stated he did not have any concerns with the unit when it was checked, but that it may be low on freon. I recommended that the program ask him to recheck the unit and provide proper service to correct the issue immediately. The program also had eight box fans in use today. The fans were placed up high on top of shelves and not accessible to children. Today, all staff members interviewed stated that children bring their own cups from home and are allowed to use them throughout the day. Ms. Evans also reported that she takes a cold jug of water with disposable cups to each group of children during outdoor play. I observed several water cups accessible to the children during my visit. Based on interviews with staff and my investigation, the allegation was unconfirmed. OTHER: The temperature in the infant space read 77 degrees today. It was tested several times using an infrared temperature reader. In addition, one staff member reported that on several occasions, she observed the facility wall thermostat vary from 78 to 83 degrees, especially in the afternoons. This is a violation of child care rules related to safe sleep policies and practices. A violation was cited based on this observation and staff report. The following violation was cited and must be corrected immediately. Violation Number Comment Rule 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. Using an infrared temperature reader, the temperature in the infant space read 77 degrees and was tested multiple times during the visit. In addition, one staff member reported that on several occasions, she observed the facility wall thermostat vary from 78 to 83 degrees, especially in the afternoons. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 07, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. Follow-up visits may be conducted. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSITANCE REGARDING VIOLATION CITED: 10A NCAC 09 .1724 SAFE SLEEP PRACTICES (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that (6) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75°F. ADDITIONAL TECHNICAL ASSISTANCE PROVIDED: Classrooms in childcare centers pose significant health and developmental risks to young children, including heat-related illnesses, impaired cognitive function, and behavioral problems. Extreme heat can lead to heat exhaustion, heat stroke, and other serious health issues, particularly in infants and young children who are more susceptible to overheating. Furthermore, high temperatures can negatively impact children's ability to concentrate, learn, and regulate their emotions. At the completion of the visit, this visit summary was reviewed, signed and a copy was left with you. Reach me at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov with questions/concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: 0625-222L Visit Date: 6/25/2025 Number Present: 15 Completed Date: 6/25/2025 Age: From 0 To 12 Total Minutes: 125 Time In: 09:55 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of my unannounced visit is to investigate an allegation of safe environment. Childcare requirements pertinent to this visit type were monitored. The allegation of this report was discussed with Owner S. Hewett and Administrator A. Evans. You were given the opportunity to state your perceptions of the allegation and to share any pertinent information. This facility currently operates with a Four-Star License issued May 9, 2024, earning Two Points in Program Standards, Seven Points in Education, and one Quality Point. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. The last annual compliance visit was conducted April 1, 2025. Prior to the visit, the facility had an eighteen-month compliance history score of 97%. All spaces approved for use with children were visited. Infants were observed receiving care based on individual needs, including diapering, feeding and napping routines. One year old children were not present today. Two-year-old children were seated down, enjoying a variety of fine motor materials. Preschool and school-age children were engaged in free play, accessing a variety of age-appropriate materials. Breakfast consisted of peanut butter toast, watermelon and milk. Staff/child ratios were monitored and found to be in compliance. Allegation: There is a concern that children are not being cared for in a safe environment. I visited all the approved spaces today. All children appeared happy, content and well cared for. Staff members provided adequate supervision and interacted in a positive manner. Each indoor space was monitored for safety concerns and found to be in compliance. Four staff members were interviewed separately. Each reported no concerns with children being cared for in an unsafe environment. The reporter stated concerns regarding the high temperatures in the building and staff refusing to offer children water. This is one large open space that is divided by shelves and furnishings into four smaller spaces. The wall thermostat in the facility was set to 68 degrees but was reading 77 degrees. I used an infrared thermometer reader to test the temperatures throughout the facility, which ranged from 74 to 77 degrees. Ms. Evans shared that the program had a company come out to provide maintenance on the air conditioner unit in early June. The program could not provide any paperwork as verification. However, I was able to speak to the representative over the phone. He stated he did not have any concerns with the unit when it was checked, but that it may be low on freon. I recommended that the program ask him to recheck the unit and provide proper service to correct the issue immediately. The program also had eight box fans in use today. The fans were placed up high on top of shelves and not accessible to children. Today, all staff members interviewed stated that children bring their own cups from home and are allowed to use them throughout the day. Ms. Evans also reported that she takes a cold jug of water with disposable cups to each group of children during outdoor play. I observed several water cups accessible to the children during my visit. Based on interviews with staff and my investigation, the allegation was unconfirmed. OTHER: The temperature in the infant space read 77 degrees today. It was tested several times using an infrared temperature reader. In addition, one staff member reported that on several occasions, she observed the facility wall thermostat vary from 78 to 83 degrees, especially in the afternoons. This is a violation of child care rules related to safe sleep policies and practices. A violation was cited based on this observation and staff report. The following violation was cited and must be corrected immediately. Violation Number Comment Rule 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. Using an infrared temperature reader, the temperature in the infant space read 77 degrees and was tested multiple times during the visit. In addition, one staff member reported that on several occasions, she observed the facility wall thermostat vary from 78 to 83 degrees, especially in the afternoons. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 07, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. Follow-up visits may be conducted. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSITANCE REGARDING VIOLATION CITED: 10A NCAC 09 .1724 SAFE SLEEP PRACTICES (a) Each operator licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that (6) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75°F. ADDITIONAL TECHNICAL ASSISTANCE PROVIDED: Classrooms in childcare centers pose significant health and developmental risks to young children, including heat-related illnesses, impaired cognitive function, and behavioral problems. Extreme heat can lead to heat exhaustion, heat stroke, and other serious health issues, particularly in infants and young children who are more susceptible to overheating. Furthermore, high temperatures can negatively impact children's ability to concentrate, learn, and regulate their emotions. At the completion of the visit, this visit summary was reviewed, signed and a copy was left with you. Reach me at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov with questions/concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0604 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 10/16/2024 Number Present: 10 Completed Date: 10/16/2024 Age: From 0 To 4 Total Minutes: 175 Time In: 12:15 PM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Four Star License issued May 9, 2024, earning Two Points in Program Standards, Seven Points in Education, and one Quality Point. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was conducted April 11, 2024. A Superior sanitation rating was earned December 4, 2023 and a satisfactory fire inspection was conducted March 15, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 96%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. An electronic signature was obtained today due to lack of a working printer. Upon arrival, three children birth to one year of age were observed with caregiver C. Gunder in Space #1c, four children two years of age were observed in Space #1a with caregiver N. Galloway, and three children three to four years of age were observed in Space #1d with caregiver H. Drenning. Ms. Hewett was preparing lunch, and Ms. Evans arrived later during the visit. Children in Space #1a were observed working on puzzles prior to completing toileting and hand washing routines. Children in Space #1d were writing in tracing books with dry erase markers. In Space #1c, the two one-year-olds were observed eating lunch in high chairs, and the infant was observed in a bouncer seat attempting to kick at an activity gym Ms. Gunder had placed in front of her. Lunch served consisted of turkey and cheese on whole grain bread, green beans, mixed fruit and milk. After lunch, staff members assisted children one to four years of age with hand washing routines, then prepared for rest time. The two one-year-olds in Space #1c slept in cribs, while the infant was fed a bottle. Children from Space #1d came over to Space #1a for rest time; all seven children slept on appropriately spaced mats with individual linens. The infant in Space #1c fell asleep after her bottle feeding, and Ms. Gunder placed her on her back in her crib. Safe sleep practices were monitored and in compliance today. Rules regarding staff-child ratios, supervision and grouping of children were also in compliance today. Today it was observed that each space had been rearranged into activity areas with accessible materials, and these areas as well as containers for materials were labeled. Space #1c contained areas for books, manipulatives, dramatic play materials, and blocks. Spaces #1a and 1d contained all required activity areas with accessible and sufficient materials. New staff members have not been hired since the Annual Compliance visit. It was verified today that Ms. Gunder completed her ITS-SIDS certification, and three of the five staff members have already updated their CPR and First Aid certifications, which expire at the end of the month. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. A wooden post on the playground used by preschool children was broken at the bottom, revealing exposed rusty nails and splintered wood. .0601(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken plastic toys were observed on the playground used by preschool children. 10A NCAC 09 .0604(p) A compliance letter including detailed information about how all violations have been corrected must be received by October 30, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rule 10A NCAC 09 .0601(c) states, “Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points.” Today you stated the broken wood at the bottom of one of the posts on the playground must have happened since the last playground inspection, and you stated you plan to cover the splintered wood and nails as suggested with heavy duty tape until a permanent repair can be made. Remember to send pictures to verify compliance. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Today we discussed going through the plastic toys and throwing away any broken ones which cannot be repaired. Broken plastic may cause a child to pinch or possibly cut their fingers. Today you stated you will remind Ms. Drenning to look for these items specifically in the mornings, as she is typically the one responsible for checking the playgrounds before children go outside. Technical Assistance Technical assistance was provided today regarding the transition from lunch to rest time. As discussed, this should be a calm and relaxing time for the children. If they are not ready to lay down, they should be given quiet activities or comforted rather than simply directed to lay down. Below are some tips to help with this transition: Allow children time to transition to their mats or cribs. You may wish to offer calm activities such as looking at books, or even reading a “bedtime story” before lying down to help them start to wind down. Create a relaxing environment that supports rest. Dimming the lights and adding soft, calm, low volume music as they begin their routines can help signal to children that it will soon be time to rest. Be sure to use soft teacher voices and gentle reminders when speaking to children during rest time. Once children are ready to lay down, you may need to cuddle them in your lap or pat their backs to help them get to sleep. Remember, children should not be punished for not resting or “forced” to rest, as these are major violations of Child Care Rules regarding discipline and the nurture, care and treatment of children. More information about these tips and others is also available in the NAEYC article “Nap Time is for Letting Go”. Technical assistance was also provided today regarding indoor and outdoor materials. As discussed, since small blocks and interlocking blocks may be considered manipulatives rather than actual blocks, I encouraged you to add some real building blocks such as hollow blocks or cardboard blocks to Spaces #1a and 1d. in Space #1a, I also suggested you “switch” the block area with manipulative area to give children more space for building, and maybe even add a small rug in front of one of the manipulative shelves for children who wish to play on the floor. Outdoors, I suggested you add more portable materials including balls, hula hoops, catch and toss games or push and pull toys to supplement the stationary equipment. Settlement Agreement Discussion Today we reviewed and discussed the Settlement Agreement signed by Ms. Hewett on May 2, 2023, specifically the terms which continue throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a new qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Rated License Information It was verified today that you are maintaining compliance with star rated license standards earned during your last reassessment. As discussed today, the “hold harmless” state of three-year reassessments was extended to allow time for new rules determining how stars are earned to be written and implemented. This means a reassessment will not be conducted according to the timelines previously discussed, however you may request one voluntarily at any time. New rules are expected to include different pathways towards earning stars, so I urge you to review any information shared to prepare for the changes. Communications will be sent via email directly from DCDEE, and I will continue to keep you informed. Reminders Remember to send an updated staff schedule with Ms Gunder’s hours as soon as possible. S. Hewett and P. Hewett must also get recertified in CPR and First Aid by the end of the month to maintain compliance. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 10/16/2024 Number Present: 10 Completed Date: 10/16/2024 Age: From 0 To 4 Total Minutes: 175 Time In: 12:15 PM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Four Star License issued May 9, 2024, earning Two Points in Program Standards, Seven Points in Education, and one Quality Point. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was conducted April 11, 2024. A Superior sanitation rating was earned December 4, 2023 and a satisfactory fire inspection was conducted March 15, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 96%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. An electronic signature was obtained today due to lack of a working printer. Upon arrival, three children birth to one year of age were observed with caregiver C. Gunder in Space #1c, four children two years of age were observed in Space #1a with caregiver N. Galloway, and three children three to four years of age were observed in Space #1d with caregiver H. Drenning. Ms. Hewett was preparing lunch, and Ms. Evans arrived later during the visit. Children in Space #1a were observed working on puzzles prior to completing toileting and hand washing routines. Children in Space #1d were writing in tracing books with dry erase markers. In Space #1c, the two one-year-olds were observed eating lunch in high chairs, and the infant was observed in a bouncer seat attempting to kick at an activity gym Ms. Gunder had placed in front of her. Lunch served consisted of turkey and cheese on whole grain bread, green beans, mixed fruit and milk. After lunch, staff members assisted children one to four years of age with hand washing routines, then prepared for rest time. The two one-year-olds in Space #1c slept in cribs, while the infant was fed a bottle. Children from Space #1d came over to Space #1a for rest time; all seven children slept on appropriately spaced mats with individual linens. The infant in Space #1c fell asleep after her bottle feeding, and Ms. Gunder placed her on her back in her crib. Safe sleep practices were monitored and in compliance today. Rules regarding staff-child ratios, supervision and grouping of children were also in compliance today. Today it was observed that each space had been rearranged into activity areas with accessible materials, and these areas as well as containers for materials were labeled. Space #1c contained areas for books, manipulatives, dramatic play materials, and blocks. Spaces #1a and 1d contained all required activity areas with accessible and sufficient materials. New staff members have not been hired since the Annual Compliance visit. It was verified today that Ms. Gunder completed her ITS-SIDS certification, and three of the five staff members have already updated their CPR and First Aid certifications, which expire at the end of the month. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. A wooden post on the playground used by preschool children was broken at the bottom, revealing exposed rusty nails and splintered wood. .0601(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken plastic toys were observed on the playground used by preschool children. 10A NCAC 09 .0604(p) A compliance letter including detailed information about how all violations have been corrected must be received by October 30, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rule 10A NCAC 09 .0601(c) states, “Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points.” Today you stated the broken wood at the bottom of one of the posts on the playground must have happened since the last playground inspection, and you stated you plan to cover the splintered wood and nails as suggested with heavy duty tape until a permanent repair can be made. Remember to send pictures to verify compliance. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Today we discussed going through the plastic toys and throwing away any broken ones which cannot be repaired. Broken plastic may cause a child to pinch or possibly cut their fingers. Today you stated you will remind Ms. Drenning to look for these items specifically in the mornings, as she is typically the one responsible for checking the playgrounds before children go outside. Technical Assistance Technical assistance was provided today regarding the transition from lunch to rest time. As discussed, this should be a calm and relaxing time for the children. If they are not ready to lay down, they should be given quiet activities or comforted rather than simply directed to lay down. Below are some tips to help with this transition: Allow children time to transition to their mats or cribs. You may wish to offer calm activities such as looking at books, or even reading a “bedtime story” before lying down to help them start to wind down. Create a relaxing environment that supports rest. Dimming the lights and adding soft, calm, low volume music as they begin their routines can help signal to children that it will soon be time to rest. Be sure to use soft teacher voices and gentle reminders when speaking to children during rest time. Once children are ready to lay down, you may need to cuddle them in your lap or pat their backs to help them get to sleep. Remember, children should not be punished for not resting or “forced” to rest, as these are major violations of Child Care Rules regarding discipline and the nurture, care and treatment of children. More information about these tips and others is also available in the NAEYC article “Nap Time is for Letting Go”. Technical assistance was also provided today regarding indoor and outdoor materials. As discussed, since small blocks and interlocking blocks may be considered manipulatives rather than actual blocks, I encouraged you to add some real building blocks such as hollow blocks or cardboard blocks to Spaces #1a and 1d. in Space #1a, I also suggested you “switch” the block area with manipulative area to give children more space for building, and maybe even add a small rug in front of one of the manipulative shelves for children who wish to play on the floor. Outdoors, I suggested you add more portable materials including balls, hula hoops, catch and toss games or push and pull toys to supplement the stationary equipment. Settlement Agreement Discussion Today we reviewed and discussed the Settlement Agreement signed by Ms. Hewett on May 2, 2023, specifically the terms which continue throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a new qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Rated License Information It was verified today that you are maintaining compliance with star rated license standards earned during your last reassessment. As discussed today, the “hold harmless” state of three-year reassessments was extended to allow time for new rules determining how stars are earned to be written and implemented. This means a reassessment will not be conducted according to the timelines previously discussed, however you may request one voluntarily at any time. New rules are expected to include different pathways towards earning stars, so I urge you to review any information shared to prepare for the changes. Communications will be sent via email directly from DCDEE, and I will continue to keep you informed. Reminders Remember to send an updated staff schedule with Ms Gunder’s hours as soon as possible. S. Hewett and P. Hewett must also get recertified in CPR and First Aid by the end of the month to maintain compliance. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0604 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 10/16/2024 Number Present: 10 Completed Date: 10/16/2024 Age: From 0 To 4 Total Minutes: 175 Time In: 12:15 PM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Four Star License issued May 9, 2024, earning Two Points in Program Standards, Seven Points in Education, and one Quality Point. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was conducted April 11, 2024. A Superior sanitation rating was earned December 4, 2023 and a satisfactory fire inspection was conducted March 15, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 96%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. An electronic signature was obtained today due to lack of a working printer. Upon arrival, three children birth to one year of age were observed with caregiver C. Gunder in Space #1c, four children two years of age were observed in Space #1a with caregiver N. Galloway, and three children three to four years of age were observed in Space #1d with caregiver H. Drenning. Ms. Hewett was preparing lunch, and Ms. Evans arrived later during the visit. Children in Space #1a were observed working on puzzles prior to completing toileting and hand washing routines. Children in Space #1d were writing in tracing books with dry erase markers. In Space #1c, the two one-year-olds were observed eating lunch in high chairs, and the infant was observed in a bouncer seat attempting to kick at an activity gym Ms. Gunder had placed in front of her. Lunch served consisted of turkey and cheese on whole grain bread, green beans, mixed fruit and milk. After lunch, staff members assisted children one to four years of age with hand washing routines, then prepared for rest time. The two one-year-olds in Space #1c slept in cribs, while the infant was fed a bottle. Children from Space #1d came over to Space #1a for rest time; all seven children slept on appropriately spaced mats with individual linens. The infant in Space #1c fell asleep after her bottle feeding, and Ms. Gunder placed her on her back in her crib. Safe sleep practices were monitored and in compliance today. Rules regarding staff-child ratios, supervision and grouping of children were also in compliance today. Today it was observed that each space had been rearranged into activity areas with accessible materials, and these areas as well as containers for materials were labeled. Space #1c contained areas for books, manipulatives, dramatic play materials, and blocks. Spaces #1a and 1d contained all required activity areas with accessible and sufficient materials. New staff members have not been hired since the Annual Compliance visit. It was verified today that Ms. Gunder completed her ITS-SIDS certification, and three of the five staff members have already updated their CPR and First Aid certifications, which expire at the end of the month. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. A wooden post on the playground used by preschool children was broken at the bottom, revealing exposed rusty nails and splintered wood. .0601(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken plastic toys were observed on the playground used by preschool children. 10A NCAC 09 .0604(p) A compliance letter including detailed information about how all violations have been corrected must be received by October 30, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rule 10A NCAC 09 .0601(c) states, “Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points.” Today you stated the broken wood at the bottom of one of the posts on the playground must have happened since the last playground inspection, and you stated you plan to cover the splintered wood and nails as suggested with heavy duty tape until a permanent repair can be made. Remember to send pictures to verify compliance. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Today we discussed going through the plastic toys and throwing away any broken ones which cannot be repaired. Broken plastic may cause a child to pinch or possibly cut their fingers. Today you stated you will remind Ms. Drenning to look for these items specifically in the mornings, as she is typically the one responsible for checking the playgrounds before children go outside. Technical Assistance Technical assistance was provided today regarding the transition from lunch to rest time. As discussed, this should be a calm and relaxing time for the children. If they are not ready to lay down, they should be given quiet activities or comforted rather than simply directed to lay down. Below are some tips to help with this transition: Allow children time to transition to their mats or cribs. You may wish to offer calm activities such as looking at books, or even reading a “bedtime story” before lying down to help them start to wind down. Create a relaxing environment that supports rest. Dimming the lights and adding soft, calm, low volume music as they begin their routines can help signal to children that it will soon be time to rest. Be sure to use soft teacher voices and gentle reminders when speaking to children during rest time. Once children are ready to lay down, you may need to cuddle them in your lap or pat their backs to help them get to sleep. Remember, children should not be punished for not resting or “forced” to rest, as these are major violations of Child Care Rules regarding discipline and the nurture, care and treatment of children. More information about these tips and others is also available in the NAEYC article “Nap Time is for Letting Go”. Technical assistance was also provided today regarding indoor and outdoor materials. As discussed, since small blocks and interlocking blocks may be considered manipulatives rather than actual blocks, I encouraged you to add some real building blocks such as hollow blocks or cardboard blocks to Spaces #1a and 1d. in Space #1a, I also suggested you “switch” the block area with manipulative area to give children more space for building, and maybe even add a small rug in front of one of the manipulative shelves for children who wish to play on the floor. Outdoors, I suggested you add more portable materials including balls, hula hoops, catch and toss games or push and pull toys to supplement the stationary equipment. Settlement Agreement Discussion Today we reviewed and discussed the Settlement Agreement signed by Ms. Hewett on May 2, 2023, specifically the terms which continue throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a new qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Rated License Information It was verified today that you are maintaining compliance with star rated license standards earned during your last reassessment. As discussed today, the “hold harmless” state of three-year reassessments was extended to allow time for new rules determining how stars are earned to be written and implemented. This means a reassessment will not be conducted according to the timelines previously discussed, however you may request one voluntarily at any time. New rules are expected to include different pathways towards earning stars, so I urge you to review any information shared to prepare for the changes. Communications will be sent via email directly from DCDEE, and I will continue to keep you informed. Reminders Remember to send an updated staff schedule with Ms Gunder’s hours as soon as possible. S. Hewett and P. Hewett must also get recertified in CPR and First Aid by the end of the month to maintain compliance. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 10/16/2024 Number Present: 10 Completed Date: 10/16/2024 Age: From 0 To 4 Total Minutes: 175 Time In: 12:15 PM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Four Star License issued May 9, 2024, earning Two Points in Program Standards, Seven Points in Education, and one Quality Point. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was conducted April 11, 2024. A Superior sanitation rating was earned December 4, 2023 and a satisfactory fire inspection was conducted March 15, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 96%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. An electronic signature was obtained today due to lack of a working printer. Upon arrival, three children birth to one year of age were observed with caregiver C. Gunder in Space #1c, four children two years of age were observed in Space #1a with caregiver N. Galloway, and three children three to four years of age were observed in Space #1d with caregiver H. Drenning. Ms. Hewett was preparing lunch, and Ms. Evans arrived later during the visit. Children in Space #1a were observed working on puzzles prior to completing toileting and hand washing routines. Children in Space #1d were writing in tracing books with dry erase markers. In Space #1c, the two one-year-olds were observed eating lunch in high chairs, and the infant was observed in a bouncer seat attempting to kick at an activity gym Ms. Gunder had placed in front of her. Lunch served consisted of turkey and cheese on whole grain bread, green beans, mixed fruit and milk. After lunch, staff members assisted children one to four years of age with hand washing routines, then prepared for rest time. The two one-year-olds in Space #1c slept in cribs, while the infant was fed a bottle. Children from Space #1d came over to Space #1a for rest time; all seven children slept on appropriately spaced mats with individual linens. The infant in Space #1c fell asleep after her bottle feeding, and Ms. Gunder placed her on her back in her crib. Safe sleep practices were monitored and in compliance today. Rules regarding staff-child ratios, supervision and grouping of children were also in compliance today. Today it was observed that each space had been rearranged into activity areas with accessible materials, and these areas as well as containers for materials were labeled. Space #1c contained areas for books, manipulatives, dramatic play materials, and blocks. Spaces #1a and 1d contained all required activity areas with accessible and sufficient materials. New staff members have not been hired since the Annual Compliance visit. It was verified today that Ms. Gunder completed her ITS-SIDS certification, and three of the five staff members have already updated their CPR and First Aid certifications, which expire at the end of the month. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. A wooden post on the playground used by preschool children was broken at the bottom, revealing exposed rusty nails and splintered wood. .0601(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken plastic toys were observed on the playground used by preschool children. 10A NCAC 09 .0604(p) A compliance letter including detailed information about how all violations have been corrected must be received by October 30, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rule 10A NCAC 09 .0601(c) states, “Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points.” Today you stated the broken wood at the bottom of one of the posts on the playground must have happened since the last playground inspection, and you stated you plan to cover the splintered wood and nails as suggested with heavy duty tape until a permanent repair can be made. Remember to send pictures to verify compliance. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Today we discussed going through the plastic toys and throwing away any broken ones which cannot be repaired. Broken plastic may cause a child to pinch or possibly cut their fingers. Today you stated you will remind Ms. Drenning to look for these items specifically in the mornings, as she is typically the one responsible for checking the playgrounds before children go outside. Technical Assistance Technical assistance was provided today regarding the transition from lunch to rest time. As discussed, this should be a calm and relaxing time for the children. If they are not ready to lay down, they should be given quiet activities or comforted rather than simply directed to lay down. Below are some tips to help with this transition: Allow children time to transition to their mats or cribs. You may wish to offer calm activities such as looking at books, or even reading a “bedtime story” before lying down to help them start to wind down. Create a relaxing environment that supports rest. Dimming the lights and adding soft, calm, low volume music as they begin their routines can help signal to children that it will soon be time to rest. Be sure to use soft teacher voices and gentle reminders when speaking to children during rest time. Once children are ready to lay down, you may need to cuddle them in your lap or pat their backs to help them get to sleep. Remember, children should not be punished for not resting or “forced” to rest, as these are major violations of Child Care Rules regarding discipline and the nurture, care and treatment of children. More information about these tips and others is also available in the NAEYC article “Nap Time is for Letting Go”. Technical assistance was also provided today regarding indoor and outdoor materials. As discussed, since small blocks and interlocking blocks may be considered manipulatives rather than actual blocks, I encouraged you to add some real building blocks such as hollow blocks or cardboard blocks to Spaces #1a and 1d. in Space #1a, I also suggested you “switch” the block area with manipulative area to give children more space for building, and maybe even add a small rug in front of one of the manipulative shelves for children who wish to play on the floor. Outdoors, I suggested you add more portable materials including balls, hula hoops, catch and toss games or push and pull toys to supplement the stationary equipment. Settlement Agreement Discussion Today we reviewed and discussed the Settlement Agreement signed by Ms. Hewett on May 2, 2023, specifically the terms which continue throughout the time Rainbow VIP Learning Station is licensed. While the Corrective Action Plan was completed and the Probationary period ended, the terms of the Settlement Agreement continue to require any changes to the operating hours and/or staffing schedules be reported to me within two business days, and that a new qualified administrator (Level II or III) remains employed and on-site from at least 8:00 A.M.-2:00 P.M. daily. You may review part I.A.2. (a-f) of the agreement for terms, as well as I.E. for situations which may constitute a breach of the agreement. Please also remember that policies and procedures created or revised as part of the Corrective Action Plan must remain in effect and continue to be implemented moving forward to assist with compliance. Rated License Information It was verified today that you are maintaining compliance with star rated license standards earned during your last reassessment. As discussed today, the “hold harmless” state of three-year reassessments was extended to allow time for new rules determining how stars are earned to be written and implemented. This means a reassessment will not be conducted according to the timelines previously discussed, however you may request one voluntarily at any time. New rules are expected to include different pathways towards earning stars, so I urge you to review any information shared to prepare for the changes. Communications will be sent via email directly from DCDEE, and I will continue to keep you informed. Reminders Remember to send an updated staff schedule with Ms Gunder’s hours as soon as possible. S. Hewett and P. Hewett must also get recertified in CPR and First Aid by the end of the month to maintain compliance. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 4/11/2024 Number Present: 12 Completed Date: 4/11/2024 Age: From 1 To 5 Total Minutes: 185 Time In: 08:55 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type, to monitor the Settlement Agreement and Corrective Action Plan (CAP) requirements for the Probationary License, and to prepare the facility for the transition back to a star rated license. This facility currently operates with a Probationary License effective May 8, 2023 through May 8, 2024. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was conducted November 15, 2023. A Superior sanitation rating was earned December 4, 2023 and a satisfactory fire inspection was conducted March 15, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 94%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. Lead Child Care Consultant Jennifer Dempsey was also present and assisted with the visit today. Upon arrival, four children one through two years of age were observed in Space #1c with Ms. Hewett and caregiver N. Galloway, and six children three through five years of age were observed in Space #1a with caregiver H. Drenning. Children in Space #1c were observed finishing a breakfast of cereal, fruit and milk, while children in Space #1a were observed in free choice activities including working with playdough, building with Legos and coloring pictures. Next, this group engaged in an indoor gross motor activity during which they tossed colored balls into a homemade goal with matching colors. After this activity, they participated in circle time and a music and movement activity before transitioning back to free choice activities. Children in Space #1c were observed working on puzzles, singing songs with caregivers and playing in the dramatic play kitchen. Today it was observed that the Amended Notice of Administrative Action, Cover Letter, Corrective Action Plan (CAP) and Probationary License were still posted near the entrance visible to parents as required. Approved policies and procedures were also observed on file for review. Today it was observed that Space #1d was arranged into activity areas and equipped with child sized furniture. A schedule and activity plan were posted. Ms. Evans stated she had hired a new lead teacher, A. Hankins, to open this space for children two and three years of age, however she was waiting to complete pre-employment medical requirements before she could start work. Ms. Evans provided rosters showing how she planned to rearrange enrollment to have four one-year-olds in Space #1c, six two to three-year-olds in Space #1d, eight three to five-year-olds in Space #1a, and twelve school agers in Space #1b. It was verified that Ms. Hankins has the North Carolina Early Childhood Credential as required. Outdoor environment requirements were unable to be monitored today due to active precipitation. All staff members employed more than one year have completed the Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed more than five years have repeated all topics as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violation was observed and must be corrected immediately: Violation Number Comment Rule 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member who began employment in November 2023 has not yet completed this training. .1102(g) A compliance letter including detailed information about how all violations have been corrected must be received by April 25, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited As discussed, Recognizing and Responding to Suspicions of Child Maltreatment training must be completed at www.preventchildabusenc.org within 90 days of hire. Today you stated you put a date on the Staff and Training Worksheet for new staff member T. Bowling when she told you she had taken it, however you have not actually seen the certificate yet. Today I advised you to be sure you do not put information on the worksheet until you actually have documentation to support it. You stated you would ensure to get her certificate on file when she returns to work. Remember to send a copy with your compliance letter. Technical Assistance Technical assistance was also provided today on staff medical requirements. As discussed, staff medical reports and TB test results shall be obtained within the 12 months prior to the date of employment, for both new staff and staff returning after having been previously employed. You must ensure Ms. Hankins has an updated medical report and TB test prior to her return. Today we also discussed activity areas in Space #1c and room arrangement in Space #1a. In Space #1c, I suggested you organize materials on the shelves by type such as fine motor, blocks, music and dramatic play, and work on keeping them organized by using picture labels. I also suggested you add softness to the reading area in the form of bean bags or pillows, and ensure there are enough books accessible where all children can reach them. As a reminder, for this age group, there shall be developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: books; blocks; dolls; pretend play materials; musical toys; sensory toys; and fine motor toys. Materials shall be kept in a space where related equipment and materials are kept (activity area) and shall be made available to the children on a daily basis. Materials shall also be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In Space #1a, I suggested moving the dramatic play area next to the blocks, and turning the block shelf around so children have access to more space and a rug to build on. I suggested then using the corner which is currently dramatic play to create a cozy, reading area, and moving one of the manipulatives shelves to the other side of the wall to open up space for blocks and dramatic play. We also discussed the room arrangement in Space #1d, and I suggested you review requirements for the amount of materials for this age group, including that they shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. As discussed, you may request a Technical Assistance visit for more assistance with room arrangement and activity areas, and/or use resources such as Smart Start of Brunswick County and Region 4 CCR&R. Review and Monitoring of Settlement Agreement Terms Settlement Agreement Part I.A.2.a. required Ms. Hewett to report facility operating hours and staffing schedules within 14 days. Ms. Hewett submitted all required information June 1, 2023, meeting the deadline. Revised schedules have been submitted by Ms. Evans as required when needed. Settlement Agreement Part I.A.2.e. required Ms. Hewett to undergo a medical evaluation within 30 days. Ms. Hewett submitted the evaluation on June 14, 2023, meeting the deadline. The remaining Settlement Agreement terms which were monitored are also listed as stipulations in the CAP, and were monitored according to timeframes listed in the CAP (see below). Review and Monitoring of CAP Stipulations Stipulation #1 was monitored during the previous nine monitoring visits and again today. Enhanced staff/child ratios, group sizes, supervision, and grouping of children were in compliance today. Stipulations #2-7 are complete. Your approved policies and procedures have been successfully implemented. As a reminder, they must continue as permanent policies and procedures moving forward. Rated License Assessment Your star rated license was assessed today as the Probationary License expires May 8, 2024. Please see below for a summary of the assessment process: >Program Standards: Your program meets all requirements in Child Care Rule .2806 as well as enhanced ratios. Your facility is eligible for 2 points in Program Standards. >Education: The Education component is broken down into different areas. See below the areas in Education that apply to your facility: **Administrator - You, Ms. Evans, are a Level III Administrator with over four years of administrative and early childhood experience as well as over 900 hours of licensed school age experience. You are eligible for 7 points. **Program Coordinator – Ms. Hewett is a Level III Administrator with Basic School Age Care (BSAC) certification and over 900 hours of licensed school age experience. She is eligible for 7 points. **Two lead teachers are required. Both lead teachers have the North Carolina Early Childhood Credential (NCECC) and at least an Associate’s (AAS) Degree in Early Childhood Education (ECE) with over two years of experience. Lead teachers are eligible for 7 points. **One teacher is required. She has over two years of experience, and is eligible for 3 points. **One group leader is required. She has BSAC certification and over 600 hours of licensed school age experience. She is eligible for 7 points. Points in the Education Component are based on the lowest level of education. Your facility is currently eligible for 3 points in Education. As discussed, Education points assessed today were based on the current enrollment and staffing information. Points may be reassessed when Ms. Hankins starts work and you open Space #1d. Proof of her employment and the rearrangement of enrollment may be required to ensure appropriate points are assessed. >Quality Point: Your program meets the requirements for a Quality Point in the Educational option as all lead teachers have an AAS degree or higher in ECE. Your facility is eligible for 1 Quality Point. Your facility is eligible for 2 points in Program Standards, 3 points in Education, and 1 Quality Point for a total of 6 points, which is a Two Star License. As discussed, if Education points are reassessed prior to the expiration date of the Probationary License, you may be eligible for an increase in the star rating. Please be aware, all information regarding the settlement agreement and issuance of a new license will be reviewed by the Licensing Enforcement Unit and you will receive a letter regarding the settlement agreement status from the Licensing Enforcement Program Manager. The letter will state whether the agreement terms and CAP stipulations were completed successfully, as well as remind you of any additional terms that continue after the Probationary License time period. Reminders Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Training modules on the new rules are now available in Moodle under the Child Care Rule Rollout section. It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 4/11/2024 Number Present: 12 Completed Date: 4/11/2024 Age: From 1 To 5 Total Minutes: 185 Time In: 08:55 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type, to monitor the Settlement Agreement and Corrective Action Plan (CAP) requirements for the Probationary License, and to prepare the facility for the transition back to a star rated license. This facility currently operates with a Probationary License effective May 8, 2023 through May 8, 2024. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was conducted November 15, 2023. A Superior sanitation rating was earned December 4, 2023 and a satisfactory fire inspection was conducted March 15, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 94%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. Lead Child Care Consultant Jennifer Dempsey was also present and assisted with the visit today. Upon arrival, four children one through two years of age were observed in Space #1c with Ms. Hewett and caregiver N. Galloway, and six children three through five years of age were observed in Space #1a with caregiver H. Drenning. Children in Space #1c were observed finishing a breakfast of cereal, fruit and milk, while children in Space #1a were observed in free choice activities including working with playdough, building with Legos and coloring pictures. Next, this group engaged in an indoor gross motor activity during which they tossed colored balls into a homemade goal with matching colors. After this activity, they participated in circle time and a music and movement activity before transitioning back to free choice activities. Children in Space #1c were observed working on puzzles, singing songs with caregivers and playing in the dramatic play kitchen. Today it was observed that the Amended Notice of Administrative Action, Cover Letter, Corrective Action Plan (CAP) and Probationary License were still posted near the entrance visible to parents as required. Approved policies and procedures were also observed on file for review. Today it was observed that Space #1d was arranged into activity areas and equipped with child sized furniture. A schedule and activity plan were posted. Ms. Evans stated she had hired a new lead teacher, A. Hankins, to open this space for children two and three years of age, however she was waiting to complete pre-employment medical requirements before she could start work. Ms. Evans provided rosters showing how she planned to rearrange enrollment to have four one-year-olds in Space #1c, six two to three-year-olds in Space #1d, eight three to five-year-olds in Space #1a, and twelve school agers in Space #1b. It was verified that Ms. Hankins has the North Carolina Early Childhood Credential as required. Outdoor environment requirements were unable to be monitored today due to active precipitation. All staff members employed more than one year have completed the Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed more than five years have repeated all topics as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violation was observed and must be corrected immediately: Violation Number Comment Rule 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member who began employment in November 2023 has not yet completed this training. .1102(g) A compliance letter including detailed information about how all violations have been corrected must be received by April 25, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited As discussed, Recognizing and Responding to Suspicions of Child Maltreatment training must be completed at www.preventchildabusenc.org within 90 days of hire. Today you stated you put a date on the Staff and Training Worksheet for new staff member T. Bowling when she told you she had taken it, however you have not actually seen the certificate yet. Today I advised you to be sure you do not put information on the worksheet until you actually have documentation to support it. You stated you would ensure to get her certificate on file when she returns to work. Remember to send a copy with your compliance letter. Technical Assistance Technical assistance was also provided today on staff medical requirements. As discussed, staff medical reports and TB test results shall be obtained within the 12 months prior to the date of employment, for both new staff and staff returning after having been previously employed. You must ensure Ms. Hankins has an updated medical report and TB test prior to her return. Today we also discussed activity areas in Space #1c and room arrangement in Space #1a. In Space #1c, I suggested you organize materials on the shelves by type such as fine motor, blocks, music and dramatic play, and work on keeping them organized by using picture labels. I also suggested you add softness to the reading area in the form of bean bags or pillows, and ensure there are enough books accessible where all children can reach them. As a reminder, for this age group, there shall be developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: books; blocks; dolls; pretend play materials; musical toys; sensory toys; and fine motor toys. Materials shall be kept in a space where related equipment and materials are kept (activity area) and shall be made available to the children on a daily basis. Materials shall also be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In Space #1a, I suggested moving the dramatic play area next to the blocks, and turning the block shelf around so children have access to more space and a rug to build on. I suggested then using the corner which is currently dramatic play to create a cozy, reading area, and moving one of the manipulatives shelves to the other side of the wall to open up space for blocks and dramatic play. We also discussed the room arrangement in Space #1d, and I suggested you review requirements for the amount of materials for this age group, including that they shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. As discussed, you may request a Technical Assistance visit for more assistance with room arrangement and activity areas, and/or use resources such as Smart Start of Brunswick County and Region 4 CCR&R. Review and Monitoring of Settlement Agreement Terms Settlement Agreement Part I.A.2.a. required Ms. Hewett to report facility operating hours and staffing schedules within 14 days. Ms. Hewett submitted all required information June 1, 2023, meeting the deadline. Revised schedules have been submitted by Ms. Evans as required when needed. Settlement Agreement Part I.A.2.e. required Ms. Hewett to undergo a medical evaluation within 30 days. Ms. Hewett submitted the evaluation on June 14, 2023, meeting the deadline. The remaining Settlement Agreement terms which were monitored are also listed as stipulations in the CAP, and were monitored according to timeframes listed in the CAP (see below). Review and Monitoring of CAP Stipulations Stipulation #1 was monitored during the previous nine monitoring visits and again today. Enhanced staff/child ratios, group sizes, supervision, and grouping of children were in compliance today. Stipulations #2-7 are complete. Your approved policies and procedures have been successfully implemented. As a reminder, they must continue as permanent policies and procedures moving forward. Rated License Assessment Your star rated license was assessed today as the Probationary License expires May 8, 2024. Please see below for a summary of the assessment process: >Program Standards: Your program meets all requirements in Child Care Rule .2806 as well as enhanced ratios. Your facility is eligible for 2 points in Program Standards. >Education: The Education component is broken down into different areas. See below the areas in Education that apply to your facility: **Administrator - You, Ms. Evans, are a Level III Administrator with over four years of administrative and early childhood experience as well as over 900 hours of licensed school age experience. You are eligible for 7 points. **Program Coordinator – Ms. Hewett is a Level III Administrator with Basic School Age Care (BSAC) certification and over 900 hours of licensed school age experience. She is eligible for 7 points. **Two lead teachers are required. Both lead teachers have the North Carolina Early Childhood Credential (NCECC) and at least an Associate’s (AAS) Degree in Early Childhood Education (ECE) with over two years of experience. Lead teachers are eligible for 7 points. **One teacher is required. She has over two years of experience, and is eligible for 3 points. **One group leader is required. She has BSAC certification and over 600 hours of licensed school age experience. She is eligible for 7 points. Points in the Education Component are based on the lowest level of education. Your facility is currently eligible for 3 points in Education. As discussed, Education points assessed today were based on the current enrollment and staffing information. Points may be reassessed when Ms. Hankins starts work and you open Space #1d. Proof of her employment and the rearrangement of enrollment may be required to ensure appropriate points are assessed. >Quality Point: Your program meets the requirements for a Quality Point in the Educational option as all lead teachers have an AAS degree or higher in ECE. Your facility is eligible for 1 Quality Point. Your facility is eligible for 2 points in Program Standards, 3 points in Education, and 1 Quality Point for a total of 6 points, which is a Two Star License. As discussed, if Education points are reassessed prior to the expiration date of the Probationary License, you may be eligible for an increase in the star rating. Please be aware, all information regarding the settlement agreement and issuance of a new license will be reviewed by the Licensing Enforcement Unit and you will receive a letter regarding the settlement agreement status from the Licensing Enforcement Program Manager. The letter will state whether the agreement terms and CAP stipulations were completed successfully, as well as remind you of any additional terms that continue after the Probationary License time period. Reminders Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Training modules on the new rules are now available in Moodle under the Child Care Rule Rollout section. It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 11/15/2023 Number Present: 14 Completed Date: 11/15/2023 Age: From 1 To 4 Total Minutes: 180 Time In: 09:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Probationary License effective May 8, 2023 through May 8, 2024. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was conducted November 21, 2022. A Superior sanitation rating was earned June 16, 2023 and a satisfactory fire inspection was conducted March 20, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 91%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. Lead Child Care Consultant Jennifer Dempsey was also present and assisted with the visit today. Upon arrival, six children one through two years of age were observed in Space #1c with Ms. Hewett and another caregiver, N. Galloway. Children were observed playing with manipulatives including puzzles and Duplo blocks. In Space #1a, six children two through four years of age were observed with one caregiver, H. Drenning. These children participated in dramatic play activities including pretending to cook and serve food, and creating a campsite using blankets and furniture. Two additional children, both three years of age, arrived between 9:45 and 10:15 A.M., washed hands and entered Space #1a. Children enrolled in Space #1a transitioned to outdoor activities at 10:30 A.M. While outdoors, they played with sand toys and used the climbing structure. Children in Space #1c were observed listening to caregivers read books and sing songs during this time. Children enrolled in Space #1a came back inside at 11:30 A.M., and the caregiver assisted them with toileting and hand washing routines prior to serving them water. After the water break, these children transitioned to a group time activity. At 12 P.M. the children enrolled in Space #1c transitioned to the fenced in playground. While outdoors, they were observed playing in the small play house and using the climbing structure. Today it was observed that some of the furniture and dividers in Space #1c have been moved to open up the space and incorporate the cribs and changing table. It was also observed that Space #1b has been divided into two separate spaces using furniture and partial dividers. Ms. Evans stated she hopes to use the new space for children two years of age, adding a fourth classroom. All four spaces were measured today and a Space Calculation Worksheet was completed to determine capacities under the current arrangement. Using the minimum requirement of 25 square feet per child, capacities were determined as follows: Space #1a (preschool): 20 children Space #1b (school age): 22 children Space #1c (toddlers): 9 children Space #1d (new space for twos): 13 children It was discussed that ratio charts in each space should be updated to reflect the new age groups and revised capacities. All staff members employed more than one year have completed the Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed more than five years have repeated all topics as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 548 For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day was not provided. According to the daily schedule, only 30 minutes of outdoor time was provided for children one and two years of age in Space #1c. .0508(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. A section of the fence at the back of the building measured three feet nine inches high. In addition, one of the entry gates to the playground in front of the building measured three feet nine inches high. GS 110-91(6); .0605((i) A compliance letter including detailed information about how the one violation which was not corrected during the visit has been corrected must be received by November 29, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided today regarding the exterior fence surrounding the playgrounds. As discussed, for the safety of the children, a minimum fence height of four feet is required. It was observed that additional fencing has been added to the majority of the fence to increase the height above four feet, however it appears the extension has been removed from an area at the back of building. The entry gate on the left side of the building is also missing the additional extension. As discussed, you must either replace the fence extension in those two places to increase your fence height to at least four feet all the way around, or dig out some of the earth at the bottom to achieve the four-foot height. Remember to send pictures of the correction you choose to make. Today I encouraged you to ensure the fence us at least 4.5 feet high to give you a “cushion” in the future. Technical assistance was provided during the May 25, 2023 Routine Unannounced visit regarding outdoor time. As discussed then and again today, North Carolina Child Care Rule 10 A NCAC 09 .0508 (c) regarding activity plans and schedules states: When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Program Operating more than 5 hours daily all children less than 2 years will go outside for a minimum of 30 minutes and children 2-12 years will go outside for a minimum of 60 minutes daily. Today I noticed that the posted schedule in Space #1c only included 30 minutes of outdoor time from 7:30am-5:30pm. As discussed, now that children two years of age are enrolled in this space, you must add an additional 30 minutes, whether you increase this scheduled time to an hour or put a separate 30 minutes somewhere else in the schedule. Today you revised the schedule to give the children a total of one hour outdoors. When you open the new space for children two years of age, ensure that at least one hour of outdoor time is included in their daily schedule, then you may reduce the time for children enrolled in Space #1c back to 30 minutes if you wish. Technical Assistance Technical assistance was also provided today regarding sink usage. As discussed, if the sinks in the bathrooms used by children can be made functional, you can have separate sinks for separate hand washing purposes; for example, the sinks in the bathrooms would be used after toileting only, and the sink in the lobby area could be used for all other types of hand washing. This may benefit you by preventing the need to disinfect the lobby sink with each change of use. Since you only have one sink in Space #1c, you must continue to disinfect it between different types of use. I also reminded you today that you may not prepare any bottles or baby food in Space #1c as you do not have a food preparation area. Technical assistance was also provided today regarding room arrangement. In Space #1a, I suggested moving the dramatic play area to the other side of the room to create a new space for cozy, reading activities beside the door. You could add a soft rug, soft furniture and pillows, and soft baskets for storage of books and stuffed animals. You could also use a low shelf or a row of baskets to separate the large play area on the other side of the room into two separate play areas, one for blocks and one for dramatic play. In Space #1d, Ms. Dempsey assisted you with moving tables and chairs to create separate spaces for dramatic play, blocks and manipulatives. Today we also discussed requirements for gross motor equipment. As discussed, to ensure equipment is safe for the children, you must keep and review manufacturer’s instructions. Equipment must be approved for commercial use and for the age group for which it is intended. Once you determine it is approved, you must review requirements in Child Care Rule 10A NCAC .0605 regarding equipment placing, anchoring and surfacing. Please let me know if you have further questions about gross motor equipment. Rated License Information As discussed during the Routine Unannounced visit conducted May 25, 2023, your facility’s three-year rated license reassessment is due in June 2025, however typical procedures require a full rated license reassessment prior to the end of your Probationary period. If all requirements in the Probationary License Corrective Action Plan are met, a full assessment including evaluation of your Program Standards, Education and Quality points will be conducted prior to May 8, 2024 to transition your facility back to a star rating. As discussed today, you will have the option to request Environment Rating Scales (ERS) to try to increase Program Standards points. Regarding Education standards, we reviewed requirements for seven points, including that all lead teachers must have the North Carolina Early Childhood Credential (NCECC) or Equivalency and that 50% of them must have an Associate’s Degree in Early Childhood Education (ECE) with two years of experience. Regarding assistant teachers, 50% of them must have the NCECC plus 6 semester hours of ECE coursework and two years of experience. For staff members without the NCECC or Equivalency, I strongly urge you to share information regarding the new test-out option available in Moodle. Reminders Proof of 5.5 additional hours of on-going training earned before November 21, 2023 is required for N. Galloway. Please send training certificates with your compliance letter. You must schedule and obtain an approved fire inspection by March 20, 2024. Remember to send a copy within one week as required. Child Care Rules were revised October 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 11/15/2023 Number Present: 14 Completed Date: 11/15/2023 Age: From 1 To 4 Total Minutes: 180 Time In: 09:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Probationary License effective May 8, 2023 through May 8, 2024. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was conducted November 21, 2022. A Superior sanitation rating was earned June 16, 2023 and a satisfactory fire inspection was conducted March 20, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 91%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. Lead Child Care Consultant Jennifer Dempsey was also present and assisted with the visit today. Upon arrival, six children one through two years of age were observed in Space #1c with Ms. Hewett and another caregiver, N. Galloway. Children were observed playing with manipulatives including puzzles and Duplo blocks. In Space #1a, six children two through four years of age were observed with one caregiver, H. Drenning. These children participated in dramatic play activities including pretending to cook and serve food, and creating a campsite using blankets and furniture. Two additional children, both three years of age, arrived between 9:45 and 10:15 A.M., washed hands and entered Space #1a. Children enrolled in Space #1a transitioned to outdoor activities at 10:30 A.M. While outdoors, they played with sand toys and used the climbing structure. Children in Space #1c were observed listening to caregivers read books and sing songs during this time. Children enrolled in Space #1a came back inside at 11:30 A.M., and the caregiver assisted them with toileting and hand washing routines prior to serving them water. After the water break, these children transitioned to a group time activity. At 12 P.M. the children enrolled in Space #1c transitioned to the fenced in playground. While outdoors, they were observed playing in the small play house and using the climbing structure. Today it was observed that some of the furniture and dividers in Space #1c have been moved to open up the space and incorporate the cribs and changing table. It was also observed that Space #1b has been divided into two separate spaces using furniture and partial dividers. Ms. Evans stated she hopes to use the new space for children two years of age, adding a fourth classroom. All four spaces were measured today and a Space Calculation Worksheet was completed to determine capacities under the current arrangement. Using the minimum requirement of 25 square feet per child, capacities were determined as follows: Space #1a (preschool): 20 children Space #1b (school age): 22 children Space #1c (toddlers): 9 children Space #1d (new space for twos): 13 children It was discussed that ratio charts in each space should be updated to reflect the new age groups and revised capacities. All staff members employed more than one year have completed the Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed more than five years have repeated all topics as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 548 For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day was not provided. According to the daily schedule, only 30 minutes of outdoor time was provided for children one and two years of age in Space #1c. .0508(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. A section of the fence at the back of the building measured three feet nine inches high. In addition, one of the entry gates to the playground in front of the building measured three feet nine inches high. GS 110-91(6); .0605((i) A compliance letter including detailed information about how the one violation which was not corrected during the visit has been corrected must be received by November 29, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided today regarding the exterior fence surrounding the playgrounds. As discussed, for the safety of the children, a minimum fence height of four feet is required. It was observed that additional fencing has been added to the majority of the fence to increase the height above four feet, however it appears the extension has been removed from an area at the back of building. The entry gate on the left side of the building is also missing the additional extension. As discussed, you must either replace the fence extension in those two places to increase your fence height to at least four feet all the way around, or dig out some of the earth at the bottom to achieve the four-foot height. Remember to send pictures of the correction you choose to make. Today I encouraged you to ensure the fence us at least 4.5 feet high to give you a “cushion” in the future. Technical assistance was provided during the May 25, 2023 Routine Unannounced visit regarding outdoor time. As discussed then and again today, North Carolina Child Care Rule 10 A NCAC 09 .0508 (c) regarding activity plans and schedules states: When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Program Operating more than 5 hours daily all children less than 2 years will go outside for a minimum of 30 minutes and children 2-12 years will go outside for a minimum of 60 minutes daily. Today I noticed that the posted schedule in Space #1c only included 30 minutes of outdoor time from 7:30am-5:30pm. As discussed, now that children two years of age are enrolled in this space, you must add an additional 30 minutes, whether you increase this scheduled time to an hour or put a separate 30 minutes somewhere else in the schedule. Today you revised the schedule to give the children a total of one hour outdoors. When you open the new space for children two years of age, ensure that at least one hour of outdoor time is included in their daily schedule, then you may reduce the time for children enrolled in Space #1c back to 30 minutes if you wish. Technical Assistance Technical assistance was also provided today regarding sink usage. As discussed, if the sinks in the bathrooms used by children can be made functional, you can have separate sinks for separate hand washing purposes; for example, the sinks in the bathrooms would be used after toileting only, and the sink in the lobby area could be used for all other types of hand washing. This may benefit you by preventing the need to disinfect the lobby sink with each change of use. Since you only have one sink in Space #1c, you must continue to disinfect it between different types of use. I also reminded you today that you may not prepare any bottles or baby food in Space #1c as you do not have a food preparation area. Technical assistance was also provided today regarding room arrangement. In Space #1a, I suggested moving the dramatic play area to the other side of the room to create a new space for cozy, reading activities beside the door. You could add a soft rug, soft furniture and pillows, and soft baskets for storage of books and stuffed animals. You could also use a low shelf or a row of baskets to separate the large play area on the other side of the room into two separate play areas, one for blocks and one for dramatic play. In Space #1d, Ms. Dempsey assisted you with moving tables and chairs to create separate spaces for dramatic play, blocks and manipulatives. Today we also discussed requirements for gross motor equipment. As discussed, to ensure equipment is safe for the children, you must keep and review manufacturer’s instructions. Equipment must be approved for commercial use and for the age group for which it is intended. Once you determine it is approved, you must review requirements in Child Care Rule 10A NCAC .0605 regarding equipment placing, anchoring and surfacing. Please let me know if you have further questions about gross motor equipment. Rated License Information As discussed during the Routine Unannounced visit conducted May 25, 2023, your facility’s three-year rated license reassessment is due in June 2025, however typical procedures require a full rated license reassessment prior to the end of your Probationary period. If all requirements in the Probationary License Corrective Action Plan are met, a full assessment including evaluation of your Program Standards, Education and Quality points will be conducted prior to May 8, 2024 to transition your facility back to a star rating. As discussed today, you will have the option to request Environment Rating Scales (ERS) to try to increase Program Standards points. Regarding Education standards, we reviewed requirements for seven points, including that all lead teachers must have the North Carolina Early Childhood Credential (NCECC) or Equivalency and that 50% of them must have an Associate’s Degree in Early Childhood Education (ECE) with two years of experience. Regarding assistant teachers, 50% of them must have the NCECC plus 6 semester hours of ECE coursework and two years of experience. For staff members without the NCECC or Equivalency, I strongly urge you to share information regarding the new test-out option available in Moodle. Reminders Proof of 5.5 additional hours of on-going training earned before November 21, 2023 is required for N. Galloway. Please send training certificates with your compliance letter. You must schedule and obtain an approved fire inspection by March 20, 2024. Remember to send a copy within one week as required. Child Care Rules were revised October 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 11/15/2023 Number Present: 14 Completed Date: 11/15/2023 Age: From 1 To 4 Total Minutes: 180 Time In: 09:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Probationary License effective May 8, 2023 through May 8, 2024. Restrictions on the permit include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Restrictions were in compliance today. The last annual compliance visit was conducted November 21, 2022. A Superior sanitation rating was earned June 16, 2023 and a satisfactory fire inspection was conducted March 20, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 91%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. Lead Child Care Consultant Jennifer Dempsey was also present and assisted with the visit today. Upon arrival, six children one through two years of age were observed in Space #1c with Ms. Hewett and another caregiver, N. Galloway. Children were observed playing with manipulatives including puzzles and Duplo blocks. In Space #1a, six children two through four years of age were observed with one caregiver, H. Drenning. These children participated in dramatic play activities including pretending to cook and serve food, and creating a campsite using blankets and furniture. Two additional children, both three years of age, arrived between 9:45 and 10:15 A.M., washed hands and entered Space #1a. Children enrolled in Space #1a transitioned to outdoor activities at 10:30 A.M. While outdoors, they played with sand toys and used the climbing structure. Children in Space #1c were observed listening to caregivers read books and sing songs during this time. Children enrolled in Space #1a came back inside at 11:30 A.M., and the caregiver assisted them with toileting and hand washing routines prior to serving them water. After the water break, these children transitioned to a group time activity. At 12 P.M. the children enrolled in Space #1c transitioned to the fenced in playground. While outdoors, they were observed playing in the small play house and using the climbing structure. Today it was observed that some of the furniture and dividers in Space #1c have been moved to open up the space and incorporate the cribs and changing table. It was also observed that Space #1b has been divided into two separate spaces using furniture and partial dividers. Ms. Evans stated she hopes to use the new space for children two years of age, adding a fourth classroom. All four spaces were measured today and a Space Calculation Worksheet was completed to determine capacities under the current arrangement. Using the minimum requirement of 25 square feet per child, capacities were determined as follows: Space #1a (preschool): 20 children Space #1b (school age): 22 children Space #1c (toddlers): 9 children Space #1d (new space for twos): 13 children It was discussed that ratio charts in each space should be updated to reflect the new age groups and revised capacities. All staff members employed more than one year have completed the Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed more than five years have repeated all topics as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 548 For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day was not provided. According to the daily schedule, only 30 minutes of outdoor time was provided for children one and two years of age in Space #1c. .0508(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. A section of the fence at the back of the building measured three feet nine inches high. In addition, one of the entry gates to the playground in front of the building measured three feet nine inches high. GS 110-91(6); .0605((i) A compliance letter including detailed information about how the one violation which was not corrected during the visit has been corrected must be received by November 29, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided today regarding the exterior fence surrounding the playgrounds. As discussed, for the safety of the children, a minimum fence height of four feet is required. It was observed that additional fencing has been added to the majority of the fence to increase the height above four feet, however it appears the extension has been removed from an area at the back of building. The entry gate on the left side of the building is also missing the additional extension. As discussed, you must either replace the fence extension in those two places to increase your fence height to at least four feet all the way around, or dig out some of the earth at the bottom to achieve the four-foot height. Remember to send pictures of the correction you choose to make. Today I encouraged you to ensure the fence us at least 4.5 feet high to give you a “cushion” in the future. Technical assistance was provided during the May 25, 2023 Routine Unannounced visit regarding outdoor time. As discussed then and again today, North Carolina Child Care Rule 10 A NCAC 09 .0508 (c) regarding activity plans and schedules states: When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Program Operating more than 5 hours daily all children less than 2 years will go outside for a minimum of 30 minutes and children 2-12 years will go outside for a minimum of 60 minutes daily. Today I noticed that the posted schedule in Space #1c only included 30 minutes of outdoor time from 7:30am-5:30pm. As discussed, now that children two years of age are enrolled in this space, you must add an additional 30 minutes, whether you increase this scheduled time to an hour or put a separate 30 minutes somewhere else in the schedule. Today you revised the schedule to give the children a total of one hour outdoors. When you open the new space for children two years of age, ensure that at least one hour of outdoor time is included in their daily schedule, then you may reduce the time for children enrolled in Space #1c back to 30 minutes if you wish. Technical Assistance Technical assistance was also provided today regarding sink usage. As discussed, if the sinks in the bathrooms used by children can be made functional, you can have separate sinks for separate hand washing purposes; for example, the sinks in the bathrooms would be used after toileting only, and the sink in the lobby area could be used for all other types of hand washing. This may benefit you by preventing the need to disinfect the lobby sink with each change of use. Since you only have one sink in Space #1c, you must continue to disinfect it between different types of use. I also reminded you today that you may not prepare any bottles or baby food in Space #1c as you do not have a food preparation area. Technical assistance was also provided today regarding room arrangement. In Space #1a, I suggested moving the dramatic play area to the other side of the room to create a new space for cozy, reading activities beside the door. You could add a soft rug, soft furniture and pillows, and soft baskets for storage of books and stuffed animals. You could also use a low shelf or a row of baskets to separate the large play area on the other side of the room into two separate play areas, one for blocks and one for dramatic play. In Space #1d, Ms. Dempsey assisted you with moving tables and chairs to create separate spaces for dramatic play, blocks and manipulatives. Today we also discussed requirements for gross motor equipment. As discussed, to ensure equipment is safe for the children, you must keep and review manufacturer’s instructions. Equipment must be approved for commercial use and for the age group for which it is intended. Once you determine it is approved, you must review requirements in Child Care Rule 10A NCAC .0605 regarding equipment placing, anchoring and surfacing. Please let me know if you have further questions about gross motor equipment. Rated License Information As discussed during the Routine Unannounced visit conducted May 25, 2023, your facility’s three-year rated license reassessment is due in June 2025, however typical procedures require a full rated license reassessment prior to the end of your Probationary period. If all requirements in the Probationary License Corrective Action Plan are met, a full assessment including evaluation of your Program Standards, Education and Quality points will be conducted prior to May 8, 2024 to transition your facility back to a star rating. As discussed today, you will have the option to request Environment Rating Scales (ERS) to try to increase Program Standards points. Regarding Education standards, we reviewed requirements for seven points, including that all lead teachers must have the North Carolina Early Childhood Credential (NCECC) or Equivalency and that 50% of them must have an Associate’s Degree in Early Childhood Education (ECE) with two years of experience. Regarding assistant teachers, 50% of them must have the NCECC plus 6 semester hours of ECE coursework and two years of experience. For staff members without the NCECC or Equivalency, I strongly urge you to share information regarding the new test-out option available in Moodle. Reminders Proof of 5.5 additional hours of on-going training earned before November 21, 2023 is required for N. Galloway. Please send training certificates with your compliance letter. You must schedule and obtain an approved fire inspection by March 20, 2024. Remember to send a copy within one week as required. Child Care Rules were revised October 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0302 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 10 Completed Date: 10/11/2023 Age: From 1 To 4 Total Minutes: 130 Time In: 01:35 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s Administrative Action follow-up visit was to monitor compliance with applicable child care requirements as well as Settlement Agreement and Corrective Action Plan (CAP) requirements for the Probationary License issued May 8, 2023. This facility currently operates with a Probationary License effective May 8, 2023 to May 8, 2024. Restrictions include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Prior to the visit, the facility had an eighteen-month compliance history score of 91%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. Lead Child Care Consultant, Jennifer Dempsey, was also present and assisted with the visit today. Upon arrival, the facility door was locked so I knocked. Ms. Evans answered the door and let us into the facility. Seven children two through four years of age were observed resting on mats with individual linens in Space #1a. Ms. Evans was the only caregiver present in Space #1a. When Ms. Evans left the space to open the front door, the children were left unsupervised. Ms. Evans stated the staff member assigned to this space, H. Drenning, was absent today and Ms. Hewett was in Space #1c covering a lunch break for staff member N. Galloway. Ms. Evans and Ms. Hewett were the only staff members present from the beginning of the visit until 1:50pm when Ms. Galloway returned. In Space #1c, three children one year of age were observed in their individual cribs. One child was asleep on the other two played happily. When Ms. Galloway returned from lunch, she was observed playing “Peek-A-Boo” with the two children who were awake. Arrival and departure times for children and staff were reviewed and compared to attendance records. Timesheets for Ms. Evans dating back to August 2023 were also observed today. Today it was observed that the Amended Notice of Administrative Action, Cover Letter, Corrective Action Plan (CAP) and Probationary License were still posted near the entrance visible to parents as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Three school aged children who were recorded as in attendance on October 10, 2023 did not have arrival and departure times recorded. REPEATED 10A NCAC 09 .0302(d)(4) 303 Children were not adequately supervised at all times. At 1:35 P.M., seven children two through four years of age were left unsupervised when a staff member came to answer the locked facility door. REPEATED .1801(a)(1-5) A compliance letter including detailed information about how all violations have been corrected must be received by October 25, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited As discussed during visits December 21, 2022 and January 4, 2023, leaving children unattended to answer the locked facility door is a supervision violation. Technical assistance was provided during those visits and again today regarding leaving the facility door unlocked or asking parents and visitors to use a different entrance which would not require you to leave children unattended. I also suggested that you schedule your floater to be on the premises during times when you know each staff member present will be required in a space with children. Having an “extra” staff member on site will ensure that the door can be answered, or staff members can attend to personal needs, or children can be assisted in the restrooms, without compromising supervision or staff-child ratios. Today, you, Ms. Evans, stated you had been keeping records of arrival and departure times yourself, and that Ms. Hewett had been continuing to keep attendance records on a separate form. We discussed the discrepancies between the two documents and I asked if you had been comparing the two for accuracy; you stated you had not. I explained again that you must ensure all children recorded on the attendance record have arrival and departure times, and that all children with arrival and departure times should be marked present on the attendance record. Today you stated it may be best for you to start keeping both records yourself so you can ensure they match. I suggested that you let the lead teachers assigned to each space record their own attendance and arrival and departure times, then you would just need to check behind them to ensure accuracy. I reminded you that you can print a blank attendance record from Provider Documents and Forms on the DCDEE website, make copies, add children’s names and ages for each group, and distribute to the teachers for completion. Technical Assistance Technical assistance was also provided today regarding supervision of staff members’ children. On October 4, 2023, Ms. Dempsey arrived at your facility at 5:26 P.M. to conduct a Rules Review as part of the Probationary License Corrective Action Plan. Upon arrival, she observed three school age children outside on the fenced in playground, but did not observe any adults with the children. She entered the building, greeted the staff members present, and asked whose children were on the playground. N. Galloway and H. Drenning stated the children were theirs. Ms. Dempsey confirmed that the children were enrolled at the facility, and shared with staff that since the facility does not close until 5:30 P.M., the children were required to be supervised. Ms. Dempsey was unsure if Ms. Galloway and Ms. Drenning had planned to let their children play outside unsupervised during the Rules Review, so she stated they were welcome to play inside in another area while the Rules Review was being conducted. Ms. Drenning, whose one-year-old child had also been on the playground, left the facility with him and returned for the Rules Review, while Ms. Galloway’s school age children stayed. As discussed that evening and again today, the definition of adequate supervision applies to all children enrolled in the facility during the facility’s operating hours, regardless of whether they are staff members’ children. As discussed and documented during visits conducted October 2, 2019, December 7, 2021, June 2, 2022, June 16, 2022, December 21, 2022 and January 4, 2023, adequate supervision requires staff members to be positioned to immediately render assistance when needed. At least one staff member must be present in each space occupied by children, and children may never be left unattended unless it is a true emergency. Please let me know if you have further questions about the definition of supervision. Technical assistance was also provided today regarding staff qualifications. You asked about age and education requirements for different positions, so I reminded you to review the definitions of different positions from the Child Care Rules along with Rule .0710 regarding pre-service requirements for staff. I also shared with you that since the credentialed lead teacher who was assigned to Space #1c has left employment, you must ensure you replace her with someone qualified for the position. As discussed, to meet minimum requirements, lead teachers must have the North Carolina Early Childhood Credential (NCECC) or Equivalency. If they do not yet meet this requirement upon assuming a lead teacher position, they must enroll in credential coursework or submit proof of equivalency within six months. Today we reviewed several options for Ms. Galloway to become lead teacher qualified, including successfully completing the NCECC coursework, taking the equivalency exam on Moodle, or completing a Child Development Associate credential. Another option would be for Ms. Hewett to assume the role of lead teacher in Space #1c, as she is already qualified. As discussed, a qualified lead teacher must be with each group of children birth through five years of age for at least two-thirds of the facility’s operating hours. Staff qualifications will be evaluated if/when you transition from your Probationary License back to a star rated license in May 2024, therefore you may wish to ensure you can maintain the Education point level needed to achieve your desired star rating at that time. Please let me know if you have questions about staff qualifications. Review and Monitoring of Settlement Agreement Terms Settlement Agreement Part I.A.2.a. required Ms. Hewett to report facility operating hours and staffing schedules within 14 days. Ms. Hewett submitted all required information June 1, 2023, meeting the deadline. During the September 13, 2023 Administrative Action Follow-up visit, I asked Ms. Hewett to review the “back to school” schedule you, Ms. Evans, submitted August 14, 2023 and confirm if the same seven staff members were still employed. She stated they were. I reminded her that if there were any changes to operating hours or staffing schedules, they must be reported to me within 2 business days. After the October 4, 2023 Rules Review, it was brought to my attention that only five staff members were present at the meeting. I emailed you October 6, 2023 requesting a new staff schedule for the remaining five staff members. A revised schedule was received later that day. This term of the settlement agreement will continue to be monitored. Settlement Agreement Part I.A.2.e. was completed in June 2023. As discussed, many of the remaining Settlement Agreement terms are also listed as stipulations in the CAP, and will be monitored according to timeframes listed in the CAP. Review and Monitoring of CAP Stipulations Stipulation #1 will be monitored during all monitoring visits. Enhanced staff/child ratios, group sizes, and grouping of children were in compliance today, however a supervision violation was observed when you, Ms. Evans, left the children in Space #1a to answer the locked facility door. Stipulation #2 required that a new Level II or III Administrator be hired. During the August 2, 2023 Administrative Action Follow-up visit, Ms. Hewett stated that you, Ms. Evans, took over the role of Administrator August 1, 2023. As you were not present during that visit or the next one, I advised Ms. Hewett to ensure your working times were recorded. Today you provided documentation of your working times dating back to August 2023, and I told you that Ms. Hewett had not shown me these previously. I asked you specifically about September 13, 2023, as you had recorded working times of 7:30 A.M. to 4:30 P.M. I reminded you that I conducted a visit that day and you had not been present during the visit. You stated you had failed to record the time you left the facility for your appointment and the time you returned to the facility. I strongly urged you to record the actual times you are on site at the facility. If you leave and come back during operating hours, those times should be recorded as well. Please remember, if you provide records showing you were at the facility when you were not actually at the facility, this may be evidence of falsification of information provided to the Division. Falsification may result in Revocation of the facility’s license. I asked you again today if you had returned to your previous job as a Kindergarten teacher and you stated you had not, that you were working at this facility. This stipulation will continue to be monitored. Stipulation #3 required Ms. Hewett to contact me to arrange for new administrator training within 2 weeks of receiving my approval for the new administrator. On August 14, 2023, you requested training via email, meeting the deadline. The training was completed August 30, 2023, with both you and Ms. Hewett in attendance. This stipulation is complete. Stipulation #4 required you, Ms. Evans, to contact Ms. Dempsey for a rules review on violations documented in the Notice of Administrative Action, within two weeks of the new administrator training. You requested the rules review on September 11, 2023, and it was conducted October 4, 2023. You submitted a roster showing five staff members’ names on October 6, 2023. Stipulation #5 requires you, Ms. Evans, to contact Laura Travis-Ehart with Smart Start of Brunswick County to arrange for a training on enhanced staff/child ratios, proper grouping of children and supervision. As stated in an email sent to you October 6, 2023, the deadline for this is October 18, 2023. Today I reminded you that you can find Ms. Travis-Ehart’s contact information in the Corrective Action Plan. Please let me know when this training has been scheduled. As a reminder, all staff members must attend and a roster must be sent to me within 3 business days. Stipulations #6 and 7 require you to submit revised policies and procedures for approval, and to conduct a staff meeting once approval is received. Deadlines will be determined based on when the training mentioned in Stipulation #5 is conducted. These stipulations will be monitored during future visits. Reminders A follow-up visit may be conducted in the near future to verify correction of the supervision violation. As discussed previously, failure to comply with the terms of the Settlement Agreement or stipulations of the CAP is considered a “material breach” of the agreement. In addition, the supervision violation cited today may be considered a breach, and a Prior Notice of intent to reissue the December 21, 2022 Revocation may be sent to you. Please also be aware that any effort to falsify information provided to DCDEE representatives shall also be considered cause for Revocation. At the completion of the visit, a copy of the visit summary was printed, reviewed and left with you. If you have questions, please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov, or Licensing Supervisor Lynette Robbins at 910-824-0235 or lynette.robbins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 10 Completed Date: 10/11/2023 Age: From 1 To 4 Total Minutes: 130 Time In: 01:35 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s Administrative Action follow-up visit was to monitor compliance with applicable child care requirements as well as Settlement Agreement and Corrective Action Plan (CAP) requirements for the Probationary License issued May 8, 2023. This facility currently operates with a Probationary License effective May 8, 2023 to May 8, 2024. Restrictions include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Prior to the visit, the facility had an eighteen-month compliance history score of 91%. Owner S. Hewett and Administrator A. Evans were present and available for consultation today. Lead Child Care Consultant, Jennifer Dempsey, was also present and assisted with the visit today. Upon arrival, the facility door was locked so I knocked. Ms. Evans answered the door and let us into the facility. Seven children two through four years of age were observed resting on mats with individual linens in Space #1a. Ms. Evans was the only caregiver present in Space #1a. When Ms. Evans left the space to open the front door, the children were left unsupervised. Ms. Evans stated the staff member assigned to this space, H. Drenning, was absent today and Ms. Hewett was in Space #1c covering a lunch break for staff member N. Galloway. Ms. Evans and Ms. Hewett were the only staff members present from the beginning of the visit until 1:50pm when Ms. Galloway returned. In Space #1c, three children one year of age were observed in their individual cribs. One child was asleep on the other two played happily. When Ms. Galloway returned from lunch, she was observed playing “Peek-A-Boo” with the two children who were awake. Arrival and departure times for children and staff were reviewed and compared to attendance records. Timesheets for Ms. Evans dating back to August 2023 were also observed today. Today it was observed that the Amended Notice of Administrative Action, Cover Letter, Corrective Action Plan (CAP) and Probationary License were still posted near the entrance visible to parents as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Three school aged children who were recorded as in attendance on October 10, 2023 did not have arrival and departure times recorded. REPEATED 10A NCAC 09 .0302(d)(4) 303 Children were not adequately supervised at all times. At 1:35 P.M., seven children two through four years of age were left unsupervised when a staff member came to answer the locked facility door. REPEATED .1801(a)(1-5) A compliance letter including detailed information about how all violations have been corrected must be received by October 25, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited As discussed during visits December 21, 2022 and January 4, 2023, leaving children unattended to answer the locked facility door is a supervision violation. Technical assistance was provided during those visits and again today regarding leaving the facility door unlocked or asking parents and visitors to use a different entrance which would not require you to leave children unattended. I also suggested that you schedule your floater to be on the premises during times when you know each staff member present will be required in a space with children. Having an “extra” staff member on site will ensure that the door can be answered, or staff members can attend to personal needs, or children can be assisted in the restrooms, without compromising supervision or staff-child ratios. Today, you, Ms. Evans, stated you had been keeping records of arrival and departure times yourself, and that Ms. Hewett had been continuing to keep attendance records on a separate form. We discussed the discrepancies between the two documents and I asked if you had been comparing the two for accuracy; you stated you had not. I explained again that you must ensure all children recorded on the attendance record have arrival and departure times, and that all children with arrival and departure times should be marked present on the attendance record. Today you stated it may be best for you to start keeping both records yourself so you can ensure they match. I suggested that you let the lead teachers assigned to each space record their own attendance and arrival and departure times, then you would just need to check behind them to ensure accuracy. I reminded you that you can print a blank attendance record from Provider Documents and Forms on the DCDEE website, make copies, add children’s names and ages for each group, and distribute to the teachers for completion. Technical Assistance Technical assistance was also provided today regarding supervision of staff members’ children. On October 4, 2023, Ms. Dempsey arrived at your facility at 5:26 P.M. to conduct a Rules Review as part of the Probationary License Corrective Action Plan. Upon arrival, she observed three school age children outside on the fenced in playground, but did not observe any adults with the children. She entered the building, greeted the staff members present, and asked whose children were on the playground. N. Galloway and H. Drenning stated the children were theirs. Ms. Dempsey confirmed that the children were enrolled at the facility, and shared with staff that since the facility does not close until 5:30 P.M., the children were required to be supervised. Ms. Dempsey was unsure if Ms. Galloway and Ms. Drenning had planned to let their children play outside unsupervised during the Rules Review, so she stated they were welcome to play inside in another area while the Rules Review was being conducted. Ms. Drenning, whose one-year-old child had also been on the playground, left the facility with him and returned for the Rules Review, while Ms. Galloway’s school age children stayed. As discussed that evening and again today, the definition of adequate supervision applies to all children enrolled in the facility during the facility’s operating hours, regardless of whether they are staff members’ children. As discussed and documented during visits conducted October 2, 2019, December 7, 2021, June 2, 2022, June 16, 2022, December 21, 2022 and January 4, 2023, adequate supervision requires staff members to be positioned to immediately render assistance when needed. At least one staff member must be present in each space occupied by children, and children may never be left unattended unless it is a true emergency. Please let me know if you have further questions about the definition of supervision. Technical assistance was also provided today regarding staff qualifications. You asked about age and education requirements for different positions, so I reminded you to review the definitions of different positions from the Child Care Rules along with Rule .0710 regarding pre-service requirements for staff. I also shared with you that since the credentialed lead teacher who was assigned to Space #1c has left employment, you must ensure you replace her with someone qualified for the position. As discussed, to meet minimum requirements, lead teachers must have the North Carolina Early Childhood Credential (NCECC) or Equivalency. If they do not yet meet this requirement upon assuming a lead teacher position, they must enroll in credential coursework or submit proof of equivalency within six months. Today we reviewed several options for Ms. Galloway to become lead teacher qualified, including successfully completing the NCECC coursework, taking the equivalency exam on Moodle, or completing a Child Development Associate credential. Another option would be for Ms. Hewett to assume the role of lead teacher in Space #1c, as she is already qualified. As discussed, a qualified lead teacher must be with each group of children birth through five years of age for at least two-thirds of the facility’s operating hours. Staff qualifications will be evaluated if/when you transition from your Probationary License back to a star rated license in May 2024, therefore you may wish to ensure you can maintain the Education point level needed to achieve your desired star rating at that time. Please let me know if you have questions about staff qualifications. Review and Monitoring of Settlement Agreement Terms Settlement Agreement Part I.A.2.a. required Ms. Hewett to report facility operating hours and staffing schedules within 14 days. Ms. Hewett submitted all required information June 1, 2023, meeting the deadline. During the September 13, 2023 Administrative Action Follow-up visit, I asked Ms. Hewett to review the “back to school” schedule you, Ms. Evans, submitted August 14, 2023 and confirm if the same seven staff members were still employed. She stated they were. I reminded her that if there were any changes to operating hours or staffing schedules, they must be reported to me within 2 business days. After the October 4, 2023 Rules Review, it was brought to my attention that only five staff members were present at the meeting. I emailed you October 6, 2023 requesting a new staff schedule for the remaining five staff members. A revised schedule was received later that day. This term of the settlement agreement will continue to be monitored. Settlement Agreement Part I.A.2.e. was completed in June 2023. As discussed, many of the remaining Settlement Agreement terms are also listed as stipulations in the CAP, and will be monitored according to timeframes listed in the CAP. Review and Monitoring of CAP Stipulations Stipulation #1 will be monitored during all monitoring visits. Enhanced staff/child ratios, group sizes, and grouping of children were in compliance today, however a supervision violation was observed when you, Ms. Evans, left the children in Space #1a to answer the locked facility door. Stipulation #2 required that a new Level II or III Administrator be hired. During the August 2, 2023 Administrative Action Follow-up visit, Ms. Hewett stated that you, Ms. Evans, took over the role of Administrator August 1, 2023. As you were not present during that visit or the next one, I advised Ms. Hewett to ensure your working times were recorded. Today you provided documentation of your working times dating back to August 2023, and I told you that Ms. Hewett had not shown me these previously. I asked you specifically about September 13, 2023, as you had recorded working times of 7:30 A.M. to 4:30 P.M. I reminded you that I conducted a visit that day and you had not been present during the visit. You stated you had failed to record the time you left the facility for your appointment and the time you returned to the facility. I strongly urged you to record the actual times you are on site at the facility. If you leave and come back during operating hours, those times should be recorded as well. Please remember, if you provide records showing you were at the facility when you were not actually at the facility, this may be evidence of falsification of information provided to the Division. Falsification may result in Revocation of the facility’s license. I asked you again today if you had returned to your previous job as a Kindergarten teacher and you stated you had not, that you were working at this facility. This stipulation will continue to be monitored. Stipulation #3 required Ms. Hewett to contact me to arrange for new administrator training within 2 weeks of receiving my approval for the new administrator. On August 14, 2023, you requested training via email, meeting the deadline. The training was completed August 30, 2023, with both you and Ms. Hewett in attendance. This stipulation is complete. Stipulation #4 required you, Ms. Evans, to contact Ms. Dempsey for a rules review on violations documented in the Notice of Administrative Action, within two weeks of the new administrator training. You requested the rules review on September 11, 2023, and it was conducted October 4, 2023. You submitted a roster showing five staff members’ names on October 6, 2023. Stipulation #5 requires you, Ms. Evans, to contact Laura Travis-Ehart with Smart Start of Brunswick County to arrange for a training on enhanced staff/child ratios, proper grouping of children and supervision. As stated in an email sent to you October 6, 2023, the deadline for this is October 18, 2023. Today I reminded you that you can find Ms. Travis-Ehart’s contact information in the Corrective Action Plan. Please let me know when this training has been scheduled. As a reminder, all staff members must attend and a roster must be sent to me within 3 business days. Stipulations #6 and 7 require you to submit revised policies and procedures for approval, and to conduct a staff meeting once approval is received. Deadlines will be determined based on when the training mentioned in Stipulation #5 is conducted. These stipulations will be monitored during future visits. Reminders A follow-up visit may be conducted in the near future to verify correction of the supervision violation. As discussed previously, failure to comply with the terms of the Settlement Agreement or stipulations of the CAP is considered a “material breach” of the agreement. In addition, the supervision violation cited today may be considered a breach, and a Prior Notice of intent to reissue the December 21, 2022 Revocation may be sent to you. Please also be aware that any effort to falsify information provided to DCDEE representatives shall also be considered cause for Revocation. At the completion of the visit, a copy of the visit summary was printed, reviewed and left with you. If you have questions, please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov, or Licensing Supervisor Lynette Robbins at 910-824-0235 or lynette.robbins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0302 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 9/13/2023 Number Present: 11 Completed Date: 9/13/2023 Age: From 1 To 4 Total Minutes: 135 Time In: 10:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s Administrative Action follow-up visit was to monitor compliance with applicable child care requirements as well as Settlement Agreement and Corrective Action Plan (CAP) requirements for the Probationary License issued May 8, 2023. This facility currently operates with a Probationary License effective May 8, 2023 to May 8, 2024. Restrictions include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Prior to the visit, the facility had an eighteen-month compliance history score of 91%. Owner S. Hewett was present and available for consultation today. Lead Child Care Consultant, Jennifer Dempsey, was also present and assisted with the visit today. Upon arrival, the facility door was locked so I knocked. Ms. Hewett answered the door and let us into the facility. Eight children two through four years of age were observed in Space #1a with one caregiver, H. Drenning. Children in this space were observed drinking water from individual cups at one of the child-sized tables. Next, they transitioned to a group activity during which they sang a song and danced together, discussed the calendar, and listened to Ms. Drenning read a book about apples. After the group activity, they engaged in free play until Ms. Drenning initiated an apple taste testing activity. In Space #1c, two children one year of age were observed with one caregiver, N. Galloway. Ms. Hewett stated the lead teacher normally assigned to this space, T. Fullwood, was out today so Ms. Galloway was substituting. These children were observed playing with various materials including push toys and puzzles. Ms. Galloway was also observed reading to the children during the visit. Children were not present in Space #1b as school age children have returned to school during the day. Ms. Hewett stated new Administrator, A. Evans, was at a doctor’s appointment but had been here earlier in the day. She stated she expected Ms. Evans to return to the center today but she did not know when. Ms. Hewett also stated new staff members have not been hired since the last visit. Arrival and departure times for children and staff were reviewed and compared to attendance records. Arrival and departure times for Ms. Hewett and Ms. Evans could not be confirmed as Ms. Hewett stated they do not record their times. Today it was observed that the Amended Notice of Administrative Action, Cover Letter, Corrective Action Plan (CAP) and Probationary License were still posted near the entrance visible to parents as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for school age children. Departure times were not recorded for five preschool children on Monday September 11, 2023 and Tuesday September 12, 2023. The arrival time for one child present today had not been recorded. 10A NCAC 09 .0302(d)(4) 1327 Accurate records were not maintained for all children. One child present was not listed on the attendance record. The classroom attendance records did not match the record for arrival and departure times. G.S. 110-91(9) A compliance letter including detailed information about how all violations have been corrected must be received by September 27, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided regarding recording children’s arrival and departure times and maintaining accurate attendance records during visits conducted June 28, 2023 and August 2, 2023, and again today. As discussed each time, maintaining accurate records of attendance and arrival and departure times for children is not only required to maintain compliance with child care rules, but will assist you in demonstrating that you are also in compliance with staff/child ratios and proper grouping. Today I urged you again to compare your attendance records with your recorded arrival and departure times to ensure accuracy. I also suggested asking parents to record arrival and departure times, but then designating someone to check behind them for accuracy and completion, as it is ultimately your responsibility to have the times recorded. I also suggested that the school age teacher or floater who is assigned to meet children at the bus stop in the afternoons carry the record of arrival and departure times on a clipboard so he or she can easily document their arrival times. I also suggested again, as I did during the August 2, 2023 visit, that you record all staff members’ arrival and departure times to assist you in demonstrating compliance with ratios, grouping, and the settlement agreement terms. Technical Assistance Technical assistance was also provided today regarding room arrangement in Space #1c. As you have recently added some shelving and moved the room dividers, I suggested you remove unnecessary furniture such as high chairs and extra cribs to create more space for free play. As we discussed today, highchairs are designed and intended for use by infants during meal times; children one year of age are usually developmentally able to eat and play at appropriately sized tables with appropriately sized chairs. Highchairs should be used for meals and snack only if developmentally appropriate and not used to contain children during group time or play. Children who are able to walk should not be placed in highchairs. Mobile children should be able to sit in a chair on their own and be able to leave the table when they are ready. In addition, children one year of age are usually able to rest on cots or mats rather than in cribs. Providing cots or mats for the children enrolled in this space will allow you to remove all of the cribs and open up even more space for play. As discussed, I am happy to assist further with room arrangement during a Technical Assistance visit if requested. Additional technical assistance was provided regarding how you use language to promote positive and appropriate behavior in children. As a reminder, Child Care Rule 10A NCAC 09 .1803 states children shall not be threatened as a form of discipline; this includes threatening them with time out or with calling parents/guardians. When a child needs assistance, or needs to express feelings, needs, and wants, the adult should help the child learn strategies for dealing with any situation. Conventional discipline too easily slides into punishment. For example, if we embarrass children by singling them out as part of our discipline strategy, this is punishment. Punishment makes young children feel stressed, hurt, rejected, and angry; these feelings make it harder for children to learn emotional and social skills, and often perpetuate the challenging behaviors. To assist with challenging behaviors, modify the learning/play environment (schedule, routine, activities, transitions, etc) to support appropriate behavior in a child. Recognize and accept age-appropriate behaviors. Understand the stages of development in which the children in your care fall, and treat them with respect and empathy rather than threatening language or tones. Review and Monitoring of Settlement Agreement Terms Settlement Agreement Part I.A.2.a. required you, Ms. Hewett, to report facility operating hours and staffing schedules within 14 days. You submitted all required information June 1, 2023, meeting the deadline. Since then, you have submitted two revisions as you stated you hired Ms. Evans August 1, 2023 and she began working full time as the new administrator. Today I asked you about changes to your staffing, as I did not observed Ms. Evans, T. Fullwood or A. Hankins at the August 2, 2023 visit or today. I asked you to review the “back to school” schedule you submitted August 14, 2023 and confirm if it was still accurate. You stated it was. As a reminder, if there are any changes to operating hours or staffing schedules, you must report these to me within 2 business days. Verification of schedules from listed staff members may be requested to verify accuracy. Settlement Agreement Part I.A.2.e. required you to undergo a medical evaluation within 30 days. You submitted the evaluation indicating you are emotionally and physically fit to care for children on June 14, 2023, meeting the deadline. As discussed, many of the remaining Settlement Agreement terms are also listed as stipulations in the CAP, and will be monitored according to timeframes listed in the CAP. Review and Monitoring of CAP Stipulations Stipulation #1 will be monitored during all monitoring visits. Rules regarding enhanced staff/child ratios and group sizes, grouping of children and supervision were monitored and appeared in compliance today. Stipulation #2 required that you hire a Level II or III Administrator within 60 days after receipt of the Notice of Administrative Action. The deadline for this was July 17, 2023, however you requested an extension and it was granted. During the August 2, 2023 Administrative Action Follow-up visit you stated Ms. Evans took over the role of Administrator August 1, 2023, however she was not present during that visit. Ms. Evans was not present during today’s visit either. You stated she has been working the required hours of 8am-2pm daily, however this could not be confirmed as there are no records of her working times. Today I reminded you that Ms. Evans must be on site from 8am-2pm daily, at least 25 hours per week. In order to successfully complete her administrative duties, she may need to schedule appointments after 2pm. I also reminded you today that her role is to monitor each space for compliance with child care requirements and to assist with administrative duties and child care requirements daily (see page 4 of the Settlement Agreement). This stipulation will be monitored during future visits. Stipulation #3 required you to contact me to arrange for new administrator training within 2 weeks of receiving my approval for the new administrator. On August 14, 2023, you requested training via email, meeting the deadline. The training was completed August 30, 2023, with both you and Ms. Evans in attendance. This stipulation is complete. As discussed previously, Stipulations #4-7 will be the responsibility of the new administrator, Ms. Evans, however you may work together to ensure completion. Stipulation #4 requires Ms. Evans to contact Ms. Dempsey for a rules review on violations documented in the Notice of Administrative Action, within two weeks of the new administrator training. As discussed during that training and in a follow-up email sent September 1, 2023, the deadline to contact Ms. Dempsey is September 13, 2023 (today). Today Ms. Dempsey shared that she received an email from you on September 11, 2023 requesting to set up the rules review, verifying that you met the deadline. Ms. Dempsey sent you some available days and times and you have not yet responded. As a reminder, once the rules review is scheduled, all caregiving staff members must attend, and a copy of the sign-in roster must be submitted within 3 days. Stipulations #5-7 require staff training, revised policies and procedures and a staff meeting. Deadlines will be determined based on when the rules review mentioned in Stipulation #4 is conducted. These stipulations will be monitored during future visits. Reminders As discussed previously, failure to comply with the terms of the Settlement Agreement or stipulations of the CAP will be considered a “material breach” of the agreement. In addition, any violations cited regarding staff/child ratios, grouping of children and supervision will be considered a breach. If the agreement is breached, a Prior Notice of intent to reissue the December 21, 2022 Revocation will be sent to you. At the completion of the visit, a copy of the visit summary was printed, reviewed and left with you. If you have questions, please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov, or Licensing Supervisor Lynette Robbins at 910-824-0235 or lynette.robbins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1803 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 9/13/2023 Number Present: 11 Completed Date: 9/13/2023 Age: From 1 To 4 Total Minutes: 135 Time In: 10:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s Administrative Action follow-up visit was to monitor compliance with applicable child care requirements as well as Settlement Agreement and Corrective Action Plan (CAP) requirements for the Probationary License issued May 8, 2023. This facility currently operates with a Probationary License effective May 8, 2023 to May 8, 2024. Restrictions include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Prior to the visit, the facility had an eighteen-month compliance history score of 91%. Owner S. Hewett was present and available for consultation today. Lead Child Care Consultant, Jennifer Dempsey, was also present and assisted with the visit today. Upon arrival, the facility door was locked so I knocked. Ms. Hewett answered the door and let us into the facility. Eight children two through four years of age were observed in Space #1a with one caregiver, H. Drenning. Children in this space were observed drinking water from individual cups at one of the child-sized tables. Next, they transitioned to a group activity during which they sang a song and danced together, discussed the calendar, and listened to Ms. Drenning read a book about apples. After the group activity, they engaged in free play until Ms. Drenning initiated an apple taste testing activity. In Space #1c, two children one year of age were observed with one caregiver, N. Galloway. Ms. Hewett stated the lead teacher normally assigned to this space, T. Fullwood, was out today so Ms. Galloway was substituting. These children were observed playing with various materials including push toys and puzzles. Ms. Galloway was also observed reading to the children during the visit. Children were not present in Space #1b as school age children have returned to school during the day. Ms. Hewett stated new Administrator, A. Evans, was at a doctor’s appointment but had been here earlier in the day. She stated she expected Ms. Evans to return to the center today but she did not know when. Ms. Hewett also stated new staff members have not been hired since the last visit. Arrival and departure times for children and staff were reviewed and compared to attendance records. Arrival and departure times for Ms. Hewett and Ms. Evans could not be confirmed as Ms. Hewett stated they do not record their times. Today it was observed that the Amended Notice of Administrative Action, Cover Letter, Corrective Action Plan (CAP) and Probationary License were still posted near the entrance visible to parents as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for school age children. Departure times were not recorded for five preschool children on Monday September 11, 2023 and Tuesday September 12, 2023. The arrival time for one child present today had not been recorded. 10A NCAC 09 .0302(d)(4) 1327 Accurate records were not maintained for all children. One child present was not listed on the attendance record. The classroom attendance records did not match the record for arrival and departure times. G.S. 110-91(9) A compliance letter including detailed information about how all violations have been corrected must be received by September 27, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided regarding recording children’s arrival and departure times and maintaining accurate attendance records during visits conducted June 28, 2023 and August 2, 2023, and again today. As discussed each time, maintaining accurate records of attendance and arrival and departure times for children is not only required to maintain compliance with child care rules, but will assist you in demonstrating that you are also in compliance with staff/child ratios and proper grouping. Today I urged you again to compare your attendance records with your recorded arrival and departure times to ensure accuracy. I also suggested asking parents to record arrival and departure times, but then designating someone to check behind them for accuracy and completion, as it is ultimately your responsibility to have the times recorded. I also suggested that the school age teacher or floater who is assigned to meet children at the bus stop in the afternoons carry the record of arrival and departure times on a clipboard so he or she can easily document their arrival times. I also suggested again, as I did during the August 2, 2023 visit, that you record all staff members’ arrival and departure times to assist you in demonstrating compliance with ratios, grouping, and the settlement agreement terms. Technical Assistance Technical assistance was also provided today regarding room arrangement in Space #1c. As you have recently added some shelving and moved the room dividers, I suggested you remove unnecessary furniture such as high chairs and extra cribs to create more space for free play. As we discussed today, highchairs are designed and intended for use by infants during meal times; children one year of age are usually developmentally able to eat and play at appropriately sized tables with appropriately sized chairs. Highchairs should be used for meals and snack only if developmentally appropriate and not used to contain children during group time or play. Children who are able to walk should not be placed in highchairs. Mobile children should be able to sit in a chair on their own and be able to leave the table when they are ready. In addition, children one year of age are usually able to rest on cots or mats rather than in cribs. Providing cots or mats for the children enrolled in this space will allow you to remove all of the cribs and open up even more space for play. As discussed, I am happy to assist further with room arrangement during a Technical Assistance visit if requested. Additional technical assistance was provided regarding how you use language to promote positive and appropriate behavior in children. As a reminder, Child Care Rule 10A NCAC 09 .1803 states children shall not be threatened as a form of discipline; this includes threatening them with time out or with calling parents/guardians. When a child needs assistance, or needs to express feelings, needs, and wants, the adult should help the child learn strategies for dealing with any situation. Conventional discipline too easily slides into punishment. For example, if we embarrass children by singling them out as part of our discipline strategy, this is punishment. Punishment makes young children feel stressed, hurt, rejected, and angry; these feelings make it harder for children to learn emotional and social skills, and often perpetuate the challenging behaviors. To assist with challenging behaviors, modify the learning/play environment (schedule, routine, activities, transitions, etc) to support appropriate behavior in a child. Recognize and accept age-appropriate behaviors. Understand the stages of development in which the children in your care fall, and treat them with respect and empathy rather than threatening language or tones. Review and Monitoring of Settlement Agreement Terms Settlement Agreement Part I.A.2.a. required you, Ms. Hewett, to report facility operating hours and staffing schedules within 14 days. You submitted all required information June 1, 2023, meeting the deadline. Since then, you have submitted two revisions as you stated you hired Ms. Evans August 1, 2023 and she began working full time as the new administrator. Today I asked you about changes to your staffing, as I did not observed Ms. Evans, T. Fullwood or A. Hankins at the August 2, 2023 visit or today. I asked you to review the “back to school” schedule you submitted August 14, 2023 and confirm if it was still accurate. You stated it was. As a reminder, if there are any changes to operating hours or staffing schedules, you must report these to me within 2 business days. Verification of schedules from listed staff members may be requested to verify accuracy. Settlement Agreement Part I.A.2.e. required you to undergo a medical evaluation within 30 days. You submitted the evaluation indicating you are emotionally and physically fit to care for children on June 14, 2023, meeting the deadline. As discussed, many of the remaining Settlement Agreement terms are also listed as stipulations in the CAP, and will be monitored according to timeframes listed in the CAP. Review and Monitoring of CAP Stipulations Stipulation #1 will be monitored during all monitoring visits. Rules regarding enhanced staff/child ratios and group sizes, grouping of children and supervision were monitored and appeared in compliance today. Stipulation #2 required that you hire a Level II or III Administrator within 60 days after receipt of the Notice of Administrative Action. The deadline for this was July 17, 2023, however you requested an extension and it was granted. During the August 2, 2023 Administrative Action Follow-up visit you stated Ms. Evans took over the role of Administrator August 1, 2023, however she was not present during that visit. Ms. Evans was not present during today’s visit either. You stated she has been working the required hours of 8am-2pm daily, however this could not be confirmed as there are no records of her working times. Today I reminded you that Ms. Evans must be on site from 8am-2pm daily, at least 25 hours per week. In order to successfully complete her administrative duties, she may need to schedule appointments after 2pm. I also reminded you today that her role is to monitor each space for compliance with child care requirements and to assist with administrative duties and child care requirements daily (see page 4 of the Settlement Agreement). This stipulation will be monitored during future visits. Stipulation #3 required you to contact me to arrange for new administrator training within 2 weeks of receiving my approval for the new administrator. On August 14, 2023, you requested training via email, meeting the deadline. The training was completed August 30, 2023, with both you and Ms. Evans in attendance. This stipulation is complete. As discussed previously, Stipulations #4-7 will be the responsibility of the new administrator, Ms. Evans, however you may work together to ensure completion. Stipulation #4 requires Ms. Evans to contact Ms. Dempsey for a rules review on violations documented in the Notice of Administrative Action, within two weeks of the new administrator training. As discussed during that training and in a follow-up email sent September 1, 2023, the deadline to contact Ms. Dempsey is September 13, 2023 (today). Today Ms. Dempsey shared that she received an email from you on September 11, 2023 requesting to set up the rules review, verifying that you met the deadline. Ms. Dempsey sent you some available days and times and you have not yet responded. As a reminder, once the rules review is scheduled, all caregiving staff members must attend, and a copy of the sign-in roster must be submitted within 3 days. Stipulations #5-7 require staff training, revised policies and procedures and a staff meeting. Deadlines will be determined based on when the rules review mentioned in Stipulation #4 is conducted. These stipulations will be monitored during future visits. Reminders As discussed previously, failure to comply with the terms of the Settlement Agreement or stipulations of the CAP will be considered a “material breach” of the agreement. In addition, any violations cited regarding staff/child ratios, grouping of children and supervision will be considered a breach. If the agreement is breached, a Prior Notice of intent to reissue the December 21, 2022 Revocation will be sent to you. At the completion of the visit, a copy of the visit summary was printed, reviewed and left with you. If you have questions, please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov, or Licensing Supervisor Lynette Robbins at 910-824-0235 or lynette.robbins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 9/13/2023 Number Present: 11 Completed Date: 9/13/2023 Age: From 1 To 4 Total Minutes: 135 Time In: 10:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s Administrative Action follow-up visit was to monitor compliance with applicable child care requirements as well as Settlement Agreement and Corrective Action Plan (CAP) requirements for the Probationary License issued May 8, 2023. This facility currently operates with a Probationary License effective May 8, 2023 to May 8, 2024. Restrictions include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Prior to the visit, the facility had an eighteen-month compliance history score of 91%. Owner S. Hewett was present and available for consultation today. Lead Child Care Consultant, Jennifer Dempsey, was also present and assisted with the visit today. Upon arrival, the facility door was locked so I knocked. Ms. Hewett answered the door and let us into the facility. Eight children two through four years of age were observed in Space #1a with one caregiver, H. Drenning. Children in this space were observed drinking water from individual cups at one of the child-sized tables. Next, they transitioned to a group activity during which they sang a song and danced together, discussed the calendar, and listened to Ms. Drenning read a book about apples. After the group activity, they engaged in free play until Ms. Drenning initiated an apple taste testing activity. In Space #1c, two children one year of age were observed with one caregiver, N. Galloway. Ms. Hewett stated the lead teacher normally assigned to this space, T. Fullwood, was out today so Ms. Galloway was substituting. These children were observed playing with various materials including push toys and puzzles. Ms. Galloway was also observed reading to the children during the visit. Children were not present in Space #1b as school age children have returned to school during the day. Ms. Hewett stated new Administrator, A. Evans, was at a doctor’s appointment but had been here earlier in the day. She stated she expected Ms. Evans to return to the center today but she did not know when. Ms. Hewett also stated new staff members have not been hired since the last visit. Arrival and departure times for children and staff were reviewed and compared to attendance records. Arrival and departure times for Ms. Hewett and Ms. Evans could not be confirmed as Ms. Hewett stated they do not record their times. Today it was observed that the Amended Notice of Administrative Action, Cover Letter, Corrective Action Plan (CAP) and Probationary License were still posted near the entrance visible to parents as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for school age children. Departure times were not recorded for five preschool children on Monday September 11, 2023 and Tuesday September 12, 2023. The arrival time for one child present today had not been recorded. 10A NCAC 09 .0302(d)(4) 1327 Accurate records were not maintained for all children. One child present was not listed on the attendance record. The classroom attendance records did not match the record for arrival and departure times. G.S. 110-91(9) A compliance letter including detailed information about how all violations have been corrected must be received by September 27, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided regarding recording children’s arrival and departure times and maintaining accurate attendance records during visits conducted June 28, 2023 and August 2, 2023, and again today. As discussed each time, maintaining accurate records of attendance and arrival and departure times for children is not only required to maintain compliance with child care rules, but will assist you in demonstrating that you are also in compliance with staff/child ratios and proper grouping. Today I urged you again to compare your attendance records with your recorded arrival and departure times to ensure accuracy. I also suggested asking parents to record arrival and departure times, but then designating someone to check behind them for accuracy and completion, as it is ultimately your responsibility to have the times recorded. I also suggested that the school age teacher or floater who is assigned to meet children at the bus stop in the afternoons carry the record of arrival and departure times on a clipboard so he or she can easily document their arrival times. I also suggested again, as I did during the August 2, 2023 visit, that you record all staff members’ arrival and departure times to assist you in demonstrating compliance with ratios, grouping, and the settlement agreement terms. Technical Assistance Technical assistance was also provided today regarding room arrangement in Space #1c. As you have recently added some shelving and moved the room dividers, I suggested you remove unnecessary furniture such as high chairs and extra cribs to create more space for free play. As we discussed today, highchairs are designed and intended for use by infants during meal times; children one year of age are usually developmentally able to eat and play at appropriately sized tables with appropriately sized chairs. Highchairs should be used for meals and snack only if developmentally appropriate and not used to contain children during group time or play. Children who are able to walk should not be placed in highchairs. Mobile children should be able to sit in a chair on their own and be able to leave the table when they are ready. In addition, children one year of age are usually able to rest on cots or mats rather than in cribs. Providing cots or mats for the children enrolled in this space will allow you to remove all of the cribs and open up even more space for play. As discussed, I am happy to assist further with room arrangement during a Technical Assistance visit if requested. Additional technical assistance was provided regarding how you use language to promote positive and appropriate behavior in children. As a reminder, Child Care Rule 10A NCAC 09 .1803 states children shall not be threatened as a form of discipline; this includes threatening them with time out or with calling parents/guardians. When a child needs assistance, or needs to express feelings, needs, and wants, the adult should help the child learn strategies for dealing with any situation. Conventional discipline too easily slides into punishment. For example, if we embarrass children by singling them out as part of our discipline strategy, this is punishment. Punishment makes young children feel stressed, hurt, rejected, and angry; these feelings make it harder for children to learn emotional and social skills, and often perpetuate the challenging behaviors. To assist with challenging behaviors, modify the learning/play environment (schedule, routine, activities, transitions, etc) to support appropriate behavior in a child. Recognize and accept age-appropriate behaviors. Understand the stages of development in which the children in your care fall, and treat them with respect and empathy rather than threatening language or tones. Review and Monitoring of Settlement Agreement Terms Settlement Agreement Part I.A.2.a. required you, Ms. Hewett, to report facility operating hours and staffing schedules within 14 days. You submitted all required information June 1, 2023, meeting the deadline. Since then, you have submitted two revisions as you stated you hired Ms. Evans August 1, 2023 and she began working full time as the new administrator. Today I asked you about changes to your staffing, as I did not observed Ms. Evans, T. Fullwood or A. Hankins at the August 2, 2023 visit or today. I asked you to review the “back to school” schedule you submitted August 14, 2023 and confirm if it was still accurate. You stated it was. As a reminder, if there are any changes to operating hours or staffing schedules, you must report these to me within 2 business days. Verification of schedules from listed staff members may be requested to verify accuracy. Settlement Agreement Part I.A.2.e. required you to undergo a medical evaluation within 30 days. You submitted the evaluation indicating you are emotionally and physically fit to care for children on June 14, 2023, meeting the deadline. As discussed, many of the remaining Settlement Agreement terms are also listed as stipulations in the CAP, and will be monitored according to timeframes listed in the CAP. Review and Monitoring of CAP Stipulations Stipulation #1 will be monitored during all monitoring visits. Rules regarding enhanced staff/child ratios and group sizes, grouping of children and supervision were monitored and appeared in compliance today. Stipulation #2 required that you hire a Level II or III Administrator within 60 days after receipt of the Notice of Administrative Action. The deadline for this was July 17, 2023, however you requested an extension and it was granted. During the August 2, 2023 Administrative Action Follow-up visit you stated Ms. Evans took over the role of Administrator August 1, 2023, however she was not present during that visit. Ms. Evans was not present during today’s visit either. You stated she has been working the required hours of 8am-2pm daily, however this could not be confirmed as there are no records of her working times. Today I reminded you that Ms. Evans must be on site from 8am-2pm daily, at least 25 hours per week. In order to successfully complete her administrative duties, she may need to schedule appointments after 2pm. I also reminded you today that her role is to monitor each space for compliance with child care requirements and to assist with administrative duties and child care requirements daily (see page 4 of the Settlement Agreement). This stipulation will be monitored during future visits. Stipulation #3 required you to contact me to arrange for new administrator training within 2 weeks of receiving my approval for the new administrator. On August 14, 2023, you requested training via email, meeting the deadline. The training was completed August 30, 2023, with both you and Ms. Evans in attendance. This stipulation is complete. As discussed previously, Stipulations #4-7 will be the responsibility of the new administrator, Ms. Evans, however you may work together to ensure completion. Stipulation #4 requires Ms. Evans to contact Ms. Dempsey for a rules review on violations documented in the Notice of Administrative Action, within two weeks of the new administrator training. As discussed during that training and in a follow-up email sent September 1, 2023, the deadline to contact Ms. Dempsey is September 13, 2023 (today). Today Ms. Dempsey shared that she received an email from you on September 11, 2023 requesting to set up the rules review, verifying that you met the deadline. Ms. Dempsey sent you some available days and times and you have not yet responded. As a reminder, once the rules review is scheduled, all caregiving staff members must attend, and a copy of the sign-in roster must be submitted within 3 days. Stipulations #5-7 require staff training, revised policies and procedures and a staff meeting. Deadlines will be determined based on when the rules review mentioned in Stipulation #4 is conducted. These stipulations will be monitored during future visits. Reminders As discussed previously, failure to comply with the terms of the Settlement Agreement or stipulations of the CAP will be considered a “material breach” of the agreement. In addition, any violations cited regarding staff/child ratios, grouping of children and supervision will be considered a breach. If the agreement is breached, a Prior Notice of intent to reissue the December 21, 2022 Revocation will be sent to you. At the completion of the visit, a copy of the visit summary was printed, reviewed and left with you. If you have questions, please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov, or Licensing Supervisor Lynette Robbins at 910-824-0235 or lynette.robbins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: RAINBOW VIP LEARNING STATION Facility ID: 10000026 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 9/13/2023 Number Present: 11 Completed Date: 9/13/2023 Age: From 1 To 4 Total Minutes: 135 Time In: 10:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s Administrative Action follow-up visit was to monitor compliance with applicable child care requirements as well as Settlement Agreement and Corrective Action Plan (CAP) requirements for the Probationary License issued May 8, 2023. This facility currently operates with a Probationary License effective May 8, 2023 to May 8, 2024. Restrictions include: a first shift capacity of 49 children 0-12 years of age and meets enhanced ratios. Prior to the visit, the facility had an eighteen-month compliance history score of 91%. Owner S. Hewett was present and available for consultation today. Lead Child Care Consultant, Jennifer Dempsey, was also present and assisted with the visit today. Upon arrival, the facility door was locked so I knocked. Ms. Hewett answered the door and let us into the facility. Eight children two through four years of age were observed in Space #1a with one caregiver, H. Drenning. Children in this space were observed drinking water from individual cups at one of the child-sized tables. Next, they transitioned to a group activity during which they sang a song and danced together, discussed the calendar, and listened to Ms. Drenning read a book about apples. After the group activity, they engaged in free play until Ms. Drenning initiated an apple taste testing activity. In Space #1c, two children one year of age were observed with one caregiver, N. Galloway. Ms. Hewett stated the lead teacher normally assigned to this space, T. Fullwood, was out today so Ms. Galloway was substituting. These children were observed playing with various materials including push toys and puzzles. Ms. Galloway was also observed reading to the children during the visit. Children were not present in Space #1b as school age children have returned to school during the day. Ms. Hewett stated new Administrator, A. Evans, was at a doctor’s appointment but had been here earlier in the day. She stated she expected Ms. Evans to return to the center today but she did not know when. Ms. Hewett also stated new staff members have not been hired since the last visit. Arrival and departure times for children and staff were reviewed and compared to attendance records. Arrival and departure times for Ms. Hewett and Ms. Evans could not be confirmed as Ms. Hewett stated they do not record their times. Today it was observed that the Amended Notice of Administrative Action, Cover Letter, Corrective Action Plan (CAP) and Probationary License were still posted near the entrance visible to parents as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for school age children. Departure times were not recorded for five preschool children on Monday September 11, 2023 and Tuesday September 12, 2023. The arrival time for one child present today had not been recorded. 10A NCAC 09 .0302(d)(4) 1327 Accurate records were not maintained for all children. One child present was not listed on the attendance record. The classroom attendance records did not match the record for arrival and departure times. G.S. 110-91(9) A compliance letter including detailed information about how all violations have been corrected must be received by September 27, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided regarding recording children’s arrival and departure times and maintaining accurate attendance records during visits conducted June 28, 2023 and August 2, 2023, and again today. As discussed each time, maintaining accurate records of attendance and arrival and departure times for children is not only required to maintain compliance with child care rules, but will assist you in demonstrating that you are also in compliance with staff/child ratios and proper grouping. Today I urged you again to compare your attendance records with your recorded arrival and departure times to ensure accuracy. I also suggested asking parents to record arrival and departure times, but then designating someone to check behind them for accuracy and completion, as it is ultimately your responsibility to have the times recorded. I also suggested that the school age teacher or floater who is assigned to meet children at the bus stop in the afternoons carry the record of arrival and departure times on a clipboard so he or she can easily document their arrival times. I also suggested again, as I did during the August 2, 2023 visit, that you record all staff members’ arrival and departure times to assist you in demonstrating compliance with ratios, grouping, and the settlement agreement terms. Technical Assistance Technical assistance was also provided today regarding room arrangement in Space #1c. As you have recently added some shelving and moved the room dividers, I suggested you remove unnecessary furniture such as high chairs and extra cribs to create more space for free play. As we discussed today, highchairs are designed and intended for use by infants during meal times; children one year of age are usually developmentally able to eat and play at appropriately sized tables with appropriately sized chairs. Highchairs should be used for meals and snack only if developmentally appropriate and not used to contain children during group time or play. Children who are able to walk should not be placed in highchairs. Mobile children should be able to sit in a chair on their own and be able to leave the table when they are ready. In addition, children one year of age are usually able to rest on cots or mats rather than in cribs. Providing cots or mats for the children enrolled in this space will allow you to remove all of the cribs and open up even more space for play. As discussed, I am happy to assist further with room arrangement during a Technical Assistance visit if requested. Additional technical assistance was provided regarding how you use language to promote positive and appropriate behavior in children. As a reminder, Child Care Rule 10A NCAC 09 .1803 states children shall not be threatened as a form of discipline; this includes threatening them with time out or with calling parents/guardians. When a child needs assistance, or needs to express feelings, needs, and wants, the adult should help the child learn strategies for dealing with any situation. Conventional discipline too easily slides into punishment. For example, if we embarrass children by singling them out as part of our discipline strategy, this is punishment. Punishment makes young children feel stressed, hurt, rejected, and angry; these feelings make it harder for children to learn emotional and social skills, and often perpetuate the challenging behaviors. To assist with challenging behaviors, modify the learning/play environment (schedule, routine, activities, transitions, etc) to support appropriate behavior in a child. Recognize and accept age-appropriate behaviors. Understand the stages of development in which the children in your care fall, and treat them with respect and empathy rather than threatening language or tones. Review and Monitoring of Settlement Agreement Terms Settlement Agreement Part I.A.2.a. required you, Ms. Hewett, to report facility operating hours and staffing schedules within 14 days. You submitted all required information June 1, 2023, meeting the deadline. Since then, you have submitted two revisions as you stated you hired Ms. Evans August 1, 2023 and she began working full time as the new administrator. Today I asked you about changes to your staffing, as I did not observed Ms. Evans, T. Fullwood or A. Hankins at the August 2, 2023 visit or today. I asked you to review the “back to school” schedule you submitted August 14, 2023 and confirm if it was still accurate. You stated it was. As a reminder, if there are any changes to operating hours or staffing schedules, you must report these to me within 2 business days. Verification of schedules from listed staff members may be requested to verify accuracy. Settlement Agreement Part I.A.2.e. required you to undergo a medical evaluation within 30 days. You submitted the evaluation indicating you are emotionally and physically fit to care for children on June 14, 2023, meeting the deadline. As discussed, many of the remaining Settlement Agreement terms are also listed as stipulations in the CAP, and will be monitored according to timeframes listed in the CAP. Review and Monitoring of CAP Stipulations Stipulation #1 will be monitored during all monitoring visits. Rules regarding enhanced staff/child ratios and group sizes, grouping of children and supervision were monitored and appeared in compliance today. Stipulation #2 required that you hire a Level II or III Administrator within 60 days after receipt of the Notice of Administrative Action. The deadline for this was July 17, 2023, however you requested an extension and it was granted. During the August 2, 2023 Administrative Action Follow-up visit you stated Ms. Evans took over the role of Administrator August 1, 2023, however she was not present during that visit. Ms. Evans was not present during today’s visit either. You stated she has been working the required hours of 8am-2pm daily, however this could not be confirmed as there are no records of her working times. Today I reminded you that Ms. Evans must be on site from 8am-2pm daily, at least 25 hours per week. In order to successfully complete her administrative duties, she may need to schedule appointments after 2pm. I also reminded you today that her role is to monitor each space for compliance with child care requirements and to assist with administrative duties and child care requirements daily (see page 4 of the Settlement Agreement). This stipulation will be monitored during future visits. Stipulation #3 required you to contact me to arrange for new administrator training within 2 weeks of receiving my approval for the new administrator. On August 14, 2023, you requested training via email, meeting the deadline. The training was completed August 30, 2023, with both you and Ms. Evans in attendance. This stipulation is complete. As discussed previously, Stipulations #4-7 will be the responsibility of the new administrator, Ms. Evans, however you may work together to ensure completion. Stipulation #4 requires Ms. Evans to contact Ms. Dempsey for a rules review on violations documented in the Notice of Administrative Action, within two weeks of the new administrator training. As discussed during that training and in a follow-up email sent September 1, 2023, the deadline to contact Ms. Dempsey is September 13, 2023 (today). Today Ms. Dempsey shared that she received an email from you on September 11, 2023 requesting to set up the rules review, verifying that you met the deadline. Ms. Dempsey sent you some available days and times and you have not yet responded. As a reminder, once the rules review is scheduled, all caregiving staff members must attend, and a copy of the sign-in roster must be submitted within 3 days. Stipulations #5-7 require staff training, revised policies and procedures and a staff meeting. Deadlines will be determined based on when the rules review mentioned in Stipulation #4 is conducted. These stipulations will be monitored during future visits. Reminders As discussed previously, failure to comply with the terms of the Settlement Agreement or stipulations of the CAP will be considered a “material breach” of the agreement. In addition, any violations cited regarding staff/child ratios, grouping of children and supervision will be considered a breach. If the agreement is breached, a Prior Notice of intent to reissue the December 21, 2022 Revocation will be sent to you. At the completion of the visit, a copy of the visit summary was printed, reviewed and left with you. If you have questions, please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov, or Licensing Supervisor Lynette Robbins at 910-824-0235 or lynette.robbins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.