NC GS 110-90 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 7/9/2025 Number Present: 56 Completed Date: 7/9/2025 Age: From 0 To 12 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Tiffany Robinson, Director, and Kimberly Long, Assistant Director, assisted me with today’s visit. The last annual compliance visit was conducted on July 24, 2024. The last sanitation inspection was completed on June 16, 2025, with a “Superior” classification. The last fire inspection was conducted in July 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety- eight percent prior to today’s visit. The NC Secretary of State website was reviewed during today’s visit. New Beginnings Child Enrichment Center LLC was listed as current-active. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor play, teacher directed activities, toileting and handwashing routines, and lunch. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on June 24, 2025. Emergency drills are being completed every three months as required. The last emergency drill was completed on June 24, 2025. Your playground meets child care safety standards. The last playground inspection was completed on June 24, 2025. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. A selection of staff files and children’s files were monitored during today’s visit. The facility provides transportation. Transportation was not present at the facility today due to the school age children being on a field trip. I observed your liability insurance and registration to be current and in compliance. Transportation will be monitored during your next visit. Your facility has enrolled for the Lead Water, Lead-Based Paint, and Asbestos with Clean Water for Carolina Kids. Your facility has created and is maintaining the facility roster within the ABCMS portal. The following violation was documented during today’s visit. Violation Number Comment Rule 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. Allergy postings indicating "no known allergies" was not posted in each classroom. .0901(g) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space 5, the activity plan did not indicate a gross motor activity. .0508(g)(3) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 2 and space 3 there were places on the wall and entrance door with chipping paint. 15A NCAC 18A .2825(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 3, diapers stored in plastic sleeves and a Ziploc bag containing children's clothing was stored accessible to children. .0604(q) Technical Assistance was provided on the following: 1. We discussed staff conducting a walkthrough of their classroom prior to caring for children to ensure that all hazardous items are properly stored. This was corrected during the visit by the staff member removing items from the plastic. 2. We discussed that although there are no currently allergies in the facility, signage stating “no known allergies” should be posted in each classroom and food preparation area. This was corrected during the visit by administrative staff posting allergy signage in all required areas. 3. We discussed that activity plans should have listed an outdoor experience. 4. We discussed staff doing a monthly observation of their classroom to ensure that all walls are free of chipping paint. If items need to be repaired, it should be reported to the administrative staff for repairs. Consultation was provided on the following: WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 23, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 38 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced Visit. You, Tiffany Robinson, Director, assisted me with today’s visit. The last annual compliance visit was conducted on July 24, 2024. The last sanitation inspection was completed on December 6, 2024, with a “Superior” classification. The last fire inspection was conducted August 26, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety- seven percent prior to today’s visit. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor play, teacher directed activities, toileting and handwashing routines, and lunch. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on February 7, 2025. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 5, 2024. Your playground meets child care safety standards. The last playground inspection was completed on February 7, 2025. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. All topical ointments and their permission to administer forms were monitored during today’s visit. All staff files were monitored for a current Criminal Background Qualification letter, current First Aid and CPR, ITS-SIDS training, and Recognizing and Responding to Suspicions of Child Maltreatment during today’s visit. The following violation was documented during today’s visit. Violation Number Comment Rule 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. In space 1, a prescribed medication was not in the original packaging. 10A NCAC 09 .0803(2)(b)(i-v) Comment Section Technical Assistance was provided on the following: 1. We discussed that prescription medications should be in the original pharmacy packaging. It is recommended that a designated staff member check in medications prior to the medication being stored in classrooms to ensure that all requirements are being met. Consultation was provided on the following: NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 12, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 38 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced Visit. You, Tiffany Robinson, Director, assisted me with today’s visit. The last annual compliance visit was conducted on July 24, 2024. The last sanitation inspection was completed on December 6, 2024, with a “Superior” classification. The last fire inspection was conducted August 26, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety- seven percent prior to today’s visit. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor play, teacher directed activities, toileting and handwashing routines, and lunch. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on February 7, 2025. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 5, 2024. Your playground meets child care safety standards. The last playground inspection was completed on February 7, 2025. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. All topical ointments and their permission to administer forms were monitored during today’s visit. All staff files were monitored for a current Criminal Background Qualification letter, current First Aid and CPR, ITS-SIDS training, and Recognizing and Responding to Suspicions of Child Maltreatment during today’s visit. The following violation was documented during today’s visit. Violation Number Comment Rule 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. In space 1, a prescribed medication was not in the original packaging. 10A NCAC 09 .0803(2)(b)(i-v) Comment Section Technical Assistance was provided on the following: 1. We discussed that prescription medications should be in the original pharmacy packaging. It is recommended that a designated staff member check in medications prior to the medication being stored in classrooms to ensure that all requirements are being met. Consultation was provided on the following: NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 12, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 38 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced Visit. You, Tiffany Robinson, Director, assisted me with today’s visit. The last annual compliance visit was conducted on July 24, 2024. The last sanitation inspection was completed on December 6, 2024, with a “Superior” classification. The last fire inspection was conducted August 26, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety- seven percent prior to today’s visit. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor play, teacher directed activities, toileting and handwashing routines, and lunch. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on February 7, 2025. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 5, 2024. Your playground meets child care safety standards. The last playground inspection was completed on February 7, 2025. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. All topical ointments and their permission to administer forms were monitored during today’s visit. All staff files were monitored for a current Criminal Background Qualification letter, current First Aid and CPR, ITS-SIDS training, and Recognizing and Responding to Suspicions of Child Maltreatment during today’s visit. The following violation was documented during today’s visit. Violation Number Comment Rule 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. In space 1, a prescribed medication was not in the original packaging. 10A NCAC 09 .0803(2)(b)(i-v) Comment Section Technical Assistance was provided on the following: 1. We discussed that prescription medications should be in the original pharmacy packaging. It is recommended that a designated staff member check in medications prior to the medication being stored in classrooms to ensure that all requirements are being met. Consultation was provided on the following: NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 12, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 49 Completed Date: 7/24/2024 Age: From 0 To 12 Total Minutes: 235 Time In: 09:20 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Tiffany Robinson, Director, assisted me with today’s visit. The last annual compliance visit was conducted on August 30, 2023. The last sanitation inspection was completed on June 5, 2024, with a “Superior” classification. The last fire inspection was conducted July 24, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 90 percent prior to today’s visit. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free choice activities, outdoor play, lunch, and rest time. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on July 2, 2024. Emergency drills are being conducted every three months as required. The last emergency drill was completed on May 3, 2024. Your playground meets child care safety standards. The last outdoor playground inspection was completed on July 6, 2024. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or Medical Action Plans. A selection of staff files and children’s files were monitored during today’s visit. The program does provide transportation. Due to children being on a field trip, transportation was not monitored during today’s visit. Transportation will be monitored during your next visit. The following violations were documented today: Violation Number Comment Rule 1314 Emergency information did not name childs health care professional. Two children's application did not list a hospital preference. .0802(c)(2) 1832 Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. One child's application did not have the health care needs or concerns completed. .0801 (a)(5) Technical Assistance was provided on the following: 1. We discussed administrative staff reviewing enrollment documents with families to ensure that all documents are completed in its entirety. If a section does not apply to the child it should be marked with “N/A”. Consultation was provided on the following: 1. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. 2. Please send the fire inspection to me within 7 days of receiving your visit. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the violations being corrected during the visit, a compliance letter is not due at this time. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 29 Completed Date: 8/30/2023 Age: From 0 To 5 Total Minutes: 270 Time In: 10:05 AM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meria Wilder, Child Care Consultant, accompanied me on today’s visit. You, Tiffany Robinson, Owner/Operator, assisted us with the visit. The NC Secretary of State website was reviewed on August 29,2023, and New Beginnings Child Enrichment Center LLC was listed as current- active. The last sanitation inspection was completed on June 22, 2023, with a “Superior” classification. The last fire inspection was conducted on July 14, 2023, and your facility was approved for daytime care only. I received your fire inspection via email on July 14, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was 84 percent as of August 29, 2023. We observed your Four Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated January 2021, evacuation plans, current daily schedules, current activity plans, staff-child ratio sheets, and allergies posted at the entrance of the facility. We observed children adequately supervised, enhanced staff-child ratios, adequate approved space use, and permit restrictions maintained during today’s visit. We observed children engaged in free choice activities, outdoor play, lunch, and rest time. Lunch was observed and consisted of meatloaf, yams, hush puppies, pineapples, and milk. We observed toys, equipment, and materials throughout the facility to be of sufficient quantity and developmentally appropriate. We observed attendance and sign in/out sheets located on clipboards in each classroom. We observed them to be current and up to date as required. We monitored your outdoor play spaces for general safety today. We observed mulch as the surfacing to be of sufficient quantity. We observed shade provided by two large canopies on each playground. You stated that no children currently enrolled have medications or Medical Action Plans. You stated that children do not engage in screen time. We observed your Incident Log to be current and up to date as required. Incident forms are being filed in children’s individual files. We observed your monthly Fire Drill Log documenting drills for the past twelve months. We observed the last fire drill documented on this log was dated August 3, 2023, at 9:40am with two minutes and twenty-nine seconds to evacuate. We observed your Shelter-in-Place/Lockdown Drill Log documenting drills for the past twelve months. We observed the last emergency drill documented on this log was a lockdown dated August 3, 2023, at 10:30am with two minutes to lockdown. Emergency drills are being conducted every three months as required. We monitored two staff files and a selection of four children’s files during today’s visit. No violations were observed related to staff and children’s files. We monitored your Thomas Built Bus and your Toyota Sienna Van for transportation. We observed your liability insurance, registration, children’s information to be current and in compliance. The following violations were documented during today's visit: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. In space 5, a menu dated 7/24/23 to 7/28/23 was posted. 10A NCAC 09 .0901(b) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space 1, an infant under 15 months of age did not have written feeding plan for review. Feeding plans were not posted for reference by the caregivers. 10A NCAC 09 .0902(a) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space 1, cribs were not individually assigned. 15A NCAC 18A .2821(b) & (c) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Throughout the facility walls had signs of chipping paint and visible dirt. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space 1, space 2, and space 3, the changing table rails had visible rust. In space 3, the paper towel dispenser had visible rust. .0601(c) 721 All equipment and furnishings were not in good repair. In space 5, the mini upholstered chairs for children had cracked and frayed fabric. On playground 2, two brown storage boxes containing weathered materials had broken lids. G.S. 110-91(6); .0601(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 1, an infant 12 months and younger did not have documentation of visual sleep checks available for review. .0606(g) During today’s visit, we provided technical assistance (TA) regarding the following topics: 1. We discussed that infant feeding plans should be posted for reference by the caregivers. 2. We discussed reminding staff to be moving about on the playground, supervising children, and engaged with children. Staff should not be sitting in chairs during outdoor play. 3. We discussed ensuring that when moving children to other classrooms, they should have a space to store their personal belongings. Personal belongings should not be touching other children’s personal belongings or stored on top of cots, furniture, or shelves. 4. We discussed ensuring that all walls, trash can lids, changing tables, furniture, toys, and storage materials are easy to clean and also kept in good repair. Walls should be free of chipping paint and exposing sheet rock. Materials such as changing tables and paper towel dispensers, containing visible rust should be painted. 5. We discussed ensuring that the facility is kept clutter free, classrooms are organized for children’s accessibility, free of tripping hazards, dust, and debris at all times. 6. We discussed removing the brown storage containers with broken lids on playground 2 containing weathered materials. 7. We discussed that menus should be current and posted in each classroom. 8. We discussed that cribs not in use should not be used as storage for other materials. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 13, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0901 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 29 Completed Date: 8/30/2023 Age: From 0 To 5 Total Minutes: 270 Time In: 10:05 AM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meria Wilder, Child Care Consultant, accompanied me on today’s visit. You, Tiffany Robinson, Owner/Operator, assisted us with the visit. The NC Secretary of State website was reviewed on August 29,2023, and New Beginnings Child Enrichment Center LLC was listed as current- active. The last sanitation inspection was completed on June 22, 2023, with a “Superior” classification. The last fire inspection was conducted on July 14, 2023, and your facility was approved for daytime care only. I received your fire inspection via email on July 14, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was 84 percent as of August 29, 2023. We observed your Four Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated January 2021, evacuation plans, current daily schedules, current activity plans, staff-child ratio sheets, and allergies posted at the entrance of the facility. We observed children adequately supervised, enhanced staff-child ratios, adequate approved space use, and permit restrictions maintained during today’s visit. We observed children engaged in free choice activities, outdoor play, lunch, and rest time. Lunch was observed and consisted of meatloaf, yams, hush puppies, pineapples, and milk. We observed toys, equipment, and materials throughout the facility to be of sufficient quantity and developmentally appropriate. We observed attendance and sign in/out sheets located on clipboards in each classroom. We observed them to be current and up to date as required. We monitored your outdoor play spaces for general safety today. We observed mulch as the surfacing to be of sufficient quantity. We observed shade provided by two large canopies on each playground. You stated that no children currently enrolled have medications or Medical Action Plans. You stated that children do not engage in screen time. We observed your Incident Log to be current and up to date as required. Incident forms are being filed in children’s individual files. We observed your monthly Fire Drill Log documenting drills for the past twelve months. We observed the last fire drill documented on this log was dated August 3, 2023, at 9:40am with two minutes and twenty-nine seconds to evacuate. We observed your Shelter-in-Place/Lockdown Drill Log documenting drills for the past twelve months. We observed the last emergency drill documented on this log was a lockdown dated August 3, 2023, at 10:30am with two minutes to lockdown. Emergency drills are being conducted every three months as required. We monitored two staff files and a selection of four children’s files during today’s visit. No violations were observed related to staff and children’s files. We monitored your Thomas Built Bus and your Toyota Sienna Van for transportation. We observed your liability insurance, registration, children’s information to be current and in compliance. The following violations were documented during today's visit: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. In space 5, a menu dated 7/24/23 to 7/28/23 was posted. 10A NCAC 09 .0901(b) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space 1, an infant under 15 months of age did not have written feeding plan for review. Feeding plans were not posted for reference by the caregivers. 10A NCAC 09 .0902(a) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space 1, cribs were not individually assigned. 15A NCAC 18A .2821(b) & (c) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Throughout the facility walls had signs of chipping paint and visible dirt. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space 1, space 2, and space 3, the changing table rails had visible rust. In space 3, the paper towel dispenser had visible rust. .0601(c) 721 All equipment and furnishings were not in good repair. In space 5, the mini upholstered chairs for children had cracked and frayed fabric. On playground 2, two brown storage boxes containing weathered materials had broken lids. G.S. 110-91(6); .0601(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 1, an infant 12 months and younger did not have documentation of visual sleep checks available for review. .0606(g) During today’s visit, we provided technical assistance (TA) regarding the following topics: 1. We discussed that infant feeding plans should be posted for reference by the caregivers. 2. We discussed reminding staff to be moving about on the playground, supervising children, and engaged with children. Staff should not be sitting in chairs during outdoor play. 3. We discussed ensuring that when moving children to other classrooms, they should have a space to store their personal belongings. Personal belongings should not be touching other children’s personal belongings or stored on top of cots, furniture, or shelves. 4. We discussed ensuring that all walls, trash can lids, changing tables, furniture, toys, and storage materials are easy to clean and also kept in good repair. Walls should be free of chipping paint and exposing sheet rock. Materials such as changing tables and paper towel dispensers, containing visible rust should be painted. 5. We discussed ensuring that the facility is kept clutter free, classrooms are organized for children’s accessibility, free of tripping hazards, dust, and debris at all times. 6. We discussed removing the brown storage containers with broken lids on playground 2 containing weathered materials. 7. We discussed that menus should be current and posted in each classroom. 8. We discussed that cribs not in use should not be used as storage for other materials. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 13, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 29 Completed Date: 8/30/2023 Age: From 0 To 5 Total Minutes: 270 Time In: 10:05 AM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meria Wilder, Child Care Consultant, accompanied me on today’s visit. You, Tiffany Robinson, Owner/Operator, assisted us with the visit. The NC Secretary of State website was reviewed on August 29,2023, and New Beginnings Child Enrichment Center LLC was listed as current- active. The last sanitation inspection was completed on June 22, 2023, with a “Superior” classification. The last fire inspection was conducted on July 14, 2023, and your facility was approved for daytime care only. I received your fire inspection via email on July 14, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was 84 percent as of August 29, 2023. We observed your Four Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated January 2021, evacuation plans, current daily schedules, current activity plans, staff-child ratio sheets, and allergies posted at the entrance of the facility. We observed children adequately supervised, enhanced staff-child ratios, adequate approved space use, and permit restrictions maintained during today’s visit. We observed children engaged in free choice activities, outdoor play, lunch, and rest time. Lunch was observed and consisted of meatloaf, yams, hush puppies, pineapples, and milk. We observed toys, equipment, and materials throughout the facility to be of sufficient quantity and developmentally appropriate. We observed attendance and sign in/out sheets located on clipboards in each classroom. We observed them to be current and up to date as required. We monitored your outdoor play spaces for general safety today. We observed mulch as the surfacing to be of sufficient quantity. We observed shade provided by two large canopies on each playground. You stated that no children currently enrolled have medications or Medical Action Plans. You stated that children do not engage in screen time. We observed your Incident Log to be current and up to date as required. Incident forms are being filed in children’s individual files. We observed your monthly Fire Drill Log documenting drills for the past twelve months. We observed the last fire drill documented on this log was dated August 3, 2023, at 9:40am with two minutes and twenty-nine seconds to evacuate. We observed your Shelter-in-Place/Lockdown Drill Log documenting drills for the past twelve months. We observed the last emergency drill documented on this log was a lockdown dated August 3, 2023, at 10:30am with two minutes to lockdown. Emergency drills are being conducted every three months as required. We monitored two staff files and a selection of four children’s files during today’s visit. No violations were observed related to staff and children’s files. We monitored your Thomas Built Bus and your Toyota Sienna Van for transportation. We observed your liability insurance, registration, children’s information to be current and in compliance. The following violations were documented during today's visit: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. In space 5, a menu dated 7/24/23 to 7/28/23 was posted. 10A NCAC 09 .0901(b) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space 1, an infant under 15 months of age did not have written feeding plan for review. Feeding plans were not posted for reference by the caregivers. 10A NCAC 09 .0902(a) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space 1, cribs were not individually assigned. 15A NCAC 18A .2821(b) & (c) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Throughout the facility walls had signs of chipping paint and visible dirt. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space 1, space 2, and space 3, the changing table rails had visible rust. In space 3, the paper towel dispenser had visible rust. .0601(c) 721 All equipment and furnishings were not in good repair. In space 5, the mini upholstered chairs for children had cracked and frayed fabric. On playground 2, two brown storage boxes containing weathered materials had broken lids. G.S. 110-91(6); .0601(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 1, an infant 12 months and younger did not have documentation of visual sleep checks available for review. .0606(g) During today’s visit, we provided technical assistance (TA) regarding the following topics: 1. We discussed that infant feeding plans should be posted for reference by the caregivers. 2. We discussed reminding staff to be moving about on the playground, supervising children, and engaged with children. Staff should not be sitting in chairs during outdoor play. 3. We discussed ensuring that when moving children to other classrooms, they should have a space to store their personal belongings. Personal belongings should not be touching other children’s personal belongings or stored on top of cots, furniture, or shelves. 4. We discussed ensuring that all walls, trash can lids, changing tables, furniture, toys, and storage materials are easy to clean and also kept in good repair. Walls should be free of chipping paint and exposing sheet rock. Materials such as changing tables and paper towel dispensers, containing visible rust should be painted. 5. We discussed ensuring that the facility is kept clutter free, classrooms are organized for children’s accessibility, free of tripping hazards, dust, and debris at all times. 6. We discussed removing the brown storage containers with broken lids on playground 2 containing weathered materials. 7. We discussed that menus should be current and posted in each classroom. 8. We discussed that cribs not in use should not be used as storage for other materials. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 13, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 29 Completed Date: 8/30/2023 Age: From 0 To 5 Total Minutes: 270 Time In: 10:05 AM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Meria Wilder, Child Care Consultant, accompanied me on today’s visit. You, Tiffany Robinson, Owner/Operator, assisted us with the visit. The NC Secretary of State website was reviewed on August 29,2023, and New Beginnings Child Enrichment Center LLC was listed as current- active. The last sanitation inspection was completed on June 22, 2023, with a “Superior” classification. The last fire inspection was conducted on July 14, 2023, and your facility was approved for daytime care only. I received your fire inspection via email on July 14, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was 84 percent as of August 29, 2023. We observed your Four Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated January 2021, evacuation plans, current daily schedules, current activity plans, staff-child ratio sheets, and allergies posted at the entrance of the facility. We observed children adequately supervised, enhanced staff-child ratios, adequate approved space use, and permit restrictions maintained during today’s visit. We observed children engaged in free choice activities, outdoor play, lunch, and rest time. Lunch was observed and consisted of meatloaf, yams, hush puppies, pineapples, and milk. We observed toys, equipment, and materials throughout the facility to be of sufficient quantity and developmentally appropriate. We observed attendance and sign in/out sheets located on clipboards in each classroom. We observed them to be current and up to date as required. We monitored your outdoor play spaces for general safety today. We observed mulch as the surfacing to be of sufficient quantity. We observed shade provided by two large canopies on each playground. You stated that no children currently enrolled have medications or Medical Action Plans. You stated that children do not engage in screen time. We observed your Incident Log to be current and up to date as required. Incident forms are being filed in children’s individual files. We observed your monthly Fire Drill Log documenting drills for the past twelve months. We observed the last fire drill documented on this log was dated August 3, 2023, at 9:40am with two minutes and twenty-nine seconds to evacuate. We observed your Shelter-in-Place/Lockdown Drill Log documenting drills for the past twelve months. We observed the last emergency drill documented on this log was a lockdown dated August 3, 2023, at 10:30am with two minutes to lockdown. Emergency drills are being conducted every three months as required. We monitored two staff files and a selection of four children’s files during today’s visit. No violations were observed related to staff and children’s files. We monitored your Thomas Built Bus and your Toyota Sienna Van for transportation. We observed your liability insurance, registration, children’s information to be current and in compliance. The following violations were documented during today's visit: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. In space 5, a menu dated 7/24/23 to 7/28/23 was posted. 10A NCAC 09 .0901(b) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space 1, an infant under 15 months of age did not have written feeding plan for review. Feeding plans were not posted for reference by the caregivers. 10A NCAC 09 .0902(a) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space 1, cribs were not individually assigned. 15A NCAC 18A .2821(b) & (c) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Throughout the facility walls had signs of chipping paint and visible dirt. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space 1, space 2, and space 3, the changing table rails had visible rust. In space 3, the paper towel dispenser had visible rust. .0601(c) 721 All equipment and furnishings were not in good repair. In space 5, the mini upholstered chairs for children had cracked and frayed fabric. On playground 2, two brown storage boxes containing weathered materials had broken lids. G.S. 110-91(6); .0601(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 1, an infant 12 months and younger did not have documentation of visual sleep checks available for review. .0606(g) During today’s visit, we provided technical assistance (TA) regarding the following topics: 1. We discussed that infant feeding plans should be posted for reference by the caregivers. 2. We discussed reminding staff to be moving about on the playground, supervising children, and engaged with children. Staff should not be sitting in chairs during outdoor play. 3. We discussed ensuring that when moving children to other classrooms, they should have a space to store their personal belongings. Personal belongings should not be touching other children’s personal belongings or stored on top of cots, furniture, or shelves. 4. We discussed ensuring that all walls, trash can lids, changing tables, furniture, toys, and storage materials are easy to clean and also kept in good repair. Walls should be free of chipping paint and exposing sheet rock. Materials such as changing tables and paper towel dispensers, containing visible rust should be painted. 5. We discussed ensuring that the facility is kept clutter free, classrooms are organized for children’s accessibility, free of tripping hazards, dust, and debris at all times. 6. We discussed removing the brown storage containers with broken lids on playground 2 containing weathered materials. 7. We discussed that menus should be current and posted in each classroom. 8. We discussed that cribs not in use should not be used as storage for other materials. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 13, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: 0723-058L Visit Date: 7/18/2023 Number Present: 57 Completed Date: 7/18/2023 Age: From 0 To 12 Total Minutes: 475 Time In: 06:45 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Kimberly Crane, Child Care Consultant, assisted me with today’s visit. Opening staff members assisted us with today’s visit until Kimberly Long, Assistant Director, arrived at 8:00am and assisted us with the visit. Staff reported that seventy-two children are enrolled in the facility ranging in age from zero to school age. We observed a total of fifty-seven children present during today’s visit. The allegations are as follows: There are concerns that parents are being denied access to their children while in their learning environment. There are concerns that developmentally appropriate activities are not being provided to all children in care during drop off time. There are concerns that children are not being adequately supervised. There are concerns that infants are being responded to at the earliest opportunity of the provider. There are concerns regarding criminal records. Upon arrival we observed two staff members sitting in chairs at the main entrance of the facility, an infant strapped in an infant carrier, three toddlers, and two preschool children. As we approached the door, staff and children were observed gathering the children up and walking down the hallway to the cafeteria area. We observed that the infant had been signed in on the center’s sign in/out sheet at 6:30am and was still in the infant carrier at 6:59am. We observed children engaged with a few toys in the cafeteria area on an area carpet. While children were grouped in the cafeteria area, we observed only one child’s hands being washed at the handwashing sink. Staff stated that additional staff members arrive at the facility around 7:00am. At approximately 7:01am, we observed a staff member walk to the entrance of the facility to receive a child leaving another staff member with one infant, three toddlers, and two preschool children in the cafeteria. Around 7:10am, two additional staff members arrived at the facility. The teacher for four-year-old children came to the cafeteria to receive her children and take them to their classroom. At this time, there were 3 staff members in the cafeteria with one of those staff members going back and forth to receive children at the main entrance. Staff stated that between the two opening staff, that one will go to the entrance and receive children at the door and bring them back to the cafeteria area. We asked staff at what time does the classrooms open for children to be in their designated rooms. Staff responded with a variety of times including 7:00am, 8:00am, 8:30am, and depending on the arrival of an administrative staff member. At approximately 7:15am, we observed two more staff members arrive at the facility and come to the cafeteria to receive their children and take them to their designated classrooms. At approximately 7:26am, we observed two school aged children arrive at the cafeteria and appear to naturally begin walking out the door without a staff member to go to the school age building. We asked staff members how the school age children get to the school aged building. A staff member stated that the school age children walk themselves to the school age building, another staff member stated that a school age staff member comes to the cafeteria and receives the children, and another staff member stated that upon arriving, they call down to the school age staff and by the time they are at the cafeteria the school age staff is meeting them in the breezeway to receive the children. We discussed with staff members that children are only able to be grouped together for the first and last hour of the day. We informed staff that at 7:30am children cannot be group together in the cafeteria setting. At approximately 7:45am, we observed two infants, three one-year old's, and a five-year-old begin transitioning to their classroom from the cafeteria. We visit each classroom during today’s visit. At approximately 7:56, in the classroom for two-year-old's, we observed a newly arriving child brought into the classroom making the classroom attendance total ten two-year-old children with one staff member present. The staff member that brought the child to the classroom, left the classroom, and proceeded back down the hallway. The staff member was stopped in the hallway by the teacher in the one-year-old classroom and was told to relay a message to the teacher in the two-year-old classroom that one child needed to be moved to the one-year-old classroom. The staff member walked back to the classroom to relay the message but did not move the child. At approximately 7:58am, the teacher in the two-year-old classroom brought a child to the door with the child’s breakfast and asked a staff member from the kitchen, who was in the hallway, to move the child to the classroom for one-year-olds. I observed this staff member move the child from the two-year-old classroom to the one-year-old classroom. At 7:58am, I observed 9 two-year-old children with 1 teacher in the classroom for two-year-old's. I asked staff members if parents have an access code to the entrance of the facility and staff stated that parents are not given the code to the door. I observed in the facility's parent handbook that parents are given an access code to the building and are not to share it with other family members. I asked a staff member if parents were allowed in the building. A staff member stated that they are allowed when they do not have someone on the door and that the facility will officially begin letting parents in the building at the end of August. The staff member also stated that they are still doing tours, meetings, and allowing parents to speak with teachers if requested or need them. The facility uses the Remind app to communicate with families. A staff member stated that the staff knows to post a sign on the door informing parents to bring the child into the facility and place a cone in the door. This staff member also stated that the facility has two cooks who are available to answer the door. I interviewed staff during today’s visit. Staff stated that they practice active supervision by sitting with children during mealtimes, knowing where children are located in the classrooms and playgrounds, positioning their selves where children can be seen during rest time, and move about the classroom during free choice activities to ensure safety. Based on the information above, staff interviews, observations, and review of the facility's parent handbook which states your arrival and departure procedure during today’s visit; the concerns regarding parents being denied access to their children while in their learning environment was unsubstantiated. I determined that parents are aware of the facility's policies and procedures by acknowledging that they have reviewed and received a copy of the facility's parent handbook. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding developmentally appropriate activities are not being provided to all children in care during drop off time was substantiated. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding children not being adequately supervised was unsubstantiated due to all children being adequately supervised during today’s visit. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding infants not being responded to at the earliest opportunity of the provider was unsubstantiated due to infants’ needs being attended to in a timely manner by staff members. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding criminal records was unsubstantiated due to reviewing all staff members files for current criminal background checks. The following violations were observed during today’s visit: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. From approximately 7:30am to 7:45am, two infants, three toddlers, and one preschool age child were grouped together in the cafeteria with two teachers while a third teacher returned from receiving children at the main entrance. 10A NCAC 09 .0713(a)(6) 447 For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. From approximately 6:45am to 6:59am, one infant was observed sleeping in an infant carrier. From approximately 6:59am to 7:45am, this same infant was observed sleeping in the arms of the teacher. No crib or floor play area was provided for infants in the cafeteria during drop-off hours. .0511 (a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. While children three to five years of age were cared for in the cafeteria from 6:30am to 7:45am, a sufficient quantity of materials was not provided to allow at least three children to choose the same or different activities. .0510(d)(1) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Upon arrival, children were observed arriving and entering the cafeteria where children were being grouped, but the hands of only one child were observed washed. 15A NCAC 18A .2803(c) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departure procedures stated parents are given an entry access code to enter the building but these procedures were not followed. Parents were observed ringing the doorbell at the main entrance and waiting for a staff member to answer the door and receive their child. .1003(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep checks were not documented every 15 minutes to capture the sleeping for one infant observed napping in an infant carrier and the arms of a teacher while in the cafeteria from approximately 6:45am to 7:45am. .0606(g) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. .0606(a)(1)(A-B) 1756 Enhanced staff/child ratios and group sizes were not met. At approximately 7:01am, one teacher supervised six children ranging in age from infant to four years of age in the cafeteria while a second teacher walked away to receive more newly arriving children at the main entrance at the end of the hallway. At approximately 7:56am, one teacher supervised ten two-year-old children for approximately 2 minutes until one two-year old child could be moved to the classroom for one-year-old children. 10A NCAC 09 .2818 The following Technical Assistance was provided during today’s visit: 1. We discussed that COVID guidelines are no longer in place for child care facilities. Temperature checks are no longer needed to be completed during arrivals. 2. We discussed that your parent handbook states that families have access codes to enter the facility that each parent should have a code to enter the building. Policies must be followed that are in place for your facility. 3. We discussed that the parent(s) of a child enrolled in a child care center should be allowed access to the center during its operating hours for the purposes of contacting the child or evaluating caregiving space at the center and the care provided by the center for the child. The parent(s) shall notify the on-site administrator of his or her presence upon entering the premises. 4. We discussed that during the first hour and last hour of the day, children of all age groups may be combined, provided the staff/child ratio for the youngest child in the group is maintained. 5. We discussed that it is best practice and per ITERS indicators that infants are not in a device for longer than 15 minutes at a time. 6. We discussed that when infants are sleeping, infant sleep check logs should be completed every 15 minutes. 7. Infants should be placed on their back when they are sleeping. 8. We discussed that if children are in the cafeteria area during the first hour, that infants should have a crib located in that area to ensure appropriate sleeping devices are available. Also, sanitation rules for linens and disinfecting mattresses should be maintained daily. 9. We discussed the staff child ratio for different age groups should be maintained at all times during the facilities operating hours. 10. We discussed that children are required to wash their hands with soap and water when entering the classroom or entry of the facility. 11. We discussed that children should have developmentally appropriate activities and of sufficient quantity when grouped in the cafeteria area for the first and/or last hour of the day. 12. We discussed that school age children should be accompanied by an adult down to the building for school age. 13. We discussed that it is best practice that if families are dropping children off at the entrance, postings such as the facilities license, sanitation inspection, menus, safe arrival and departure procedures, and summary of law should be posted outside in a prominent location for families to review. 14. We discussed that the staff handbook should include the facilities cell phone policy so that staff are aware of the cell phone usage. Once the staff handbook has been updated, this should be acknowledged with a signature by staff that they have reviewed this policy. 15. We discussed that staff should be modeling healthy eating patterns while caring for children. Liquids should be poured into a vacuumed sealed cup and outside food should be eaten in a location away from the children. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 1, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. 954 Taylorsville, NC 28681 rebbecca.hayes@dhhs.nc.gov You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2818 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: 0723-058L Visit Date: 7/18/2023 Number Present: 57 Completed Date: 7/18/2023 Age: From 0 To 12 Total Minutes: 475 Time In: 06:45 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Kimberly Crane, Child Care Consultant, assisted me with today’s visit. Opening staff members assisted us with today’s visit until Kimberly Long, Assistant Director, arrived at 8:00am and assisted us with the visit. Staff reported that seventy-two children are enrolled in the facility ranging in age from zero to school age. We observed a total of fifty-seven children present during today’s visit. The allegations are as follows: There are concerns that parents are being denied access to their children while in their learning environment. There are concerns that developmentally appropriate activities are not being provided to all children in care during drop off time. There are concerns that children are not being adequately supervised. There are concerns that infants are being responded to at the earliest opportunity of the provider. There are concerns regarding criminal records. Upon arrival we observed two staff members sitting in chairs at the main entrance of the facility, an infant strapped in an infant carrier, three toddlers, and two preschool children. As we approached the door, staff and children were observed gathering the children up and walking down the hallway to the cafeteria area. We observed that the infant had been signed in on the center’s sign in/out sheet at 6:30am and was still in the infant carrier at 6:59am. We observed children engaged with a few toys in the cafeteria area on an area carpet. While children were grouped in the cafeteria area, we observed only one child’s hands being washed at the handwashing sink. Staff stated that additional staff members arrive at the facility around 7:00am. At approximately 7:01am, we observed a staff member walk to the entrance of the facility to receive a child leaving another staff member with one infant, three toddlers, and two preschool children in the cafeteria. Around 7:10am, two additional staff members arrived at the facility. The teacher for four-year-old children came to the cafeteria to receive her children and take them to their classroom. At this time, there were 3 staff members in the cafeteria with one of those staff members going back and forth to receive children at the main entrance. Staff stated that between the two opening staff, that one will go to the entrance and receive children at the door and bring them back to the cafeteria area. We asked staff at what time does the classrooms open for children to be in their designated rooms. Staff responded with a variety of times including 7:00am, 8:00am, 8:30am, and depending on the arrival of an administrative staff member. At approximately 7:15am, we observed two more staff members arrive at the facility and come to the cafeteria to receive their children and take them to their designated classrooms. At approximately 7:26am, we observed two school aged children arrive at the cafeteria and appear to naturally begin walking out the door without a staff member to go to the school age building. We asked staff members how the school age children get to the school aged building. A staff member stated that the school age children walk themselves to the school age building, another staff member stated that a school age staff member comes to the cafeteria and receives the children, and another staff member stated that upon arriving, they call down to the school age staff and by the time they are at the cafeteria the school age staff is meeting them in the breezeway to receive the children. We discussed with staff members that children are only able to be grouped together for the first and last hour of the day. We informed staff that at 7:30am children cannot be group together in the cafeteria setting. At approximately 7:45am, we observed two infants, three one-year old's, and a five-year-old begin transitioning to their classroom from the cafeteria. We visit each classroom during today’s visit. At approximately 7:56, in the classroom for two-year-old's, we observed a newly arriving child brought into the classroom making the classroom attendance total ten two-year-old children with one staff member present. The staff member that brought the child to the classroom, left the classroom, and proceeded back down the hallway. The staff member was stopped in the hallway by the teacher in the one-year-old classroom and was told to relay a message to the teacher in the two-year-old classroom that one child needed to be moved to the one-year-old classroom. The staff member walked back to the classroom to relay the message but did not move the child. At approximately 7:58am, the teacher in the two-year-old classroom brought a child to the door with the child’s breakfast and asked a staff member from the kitchen, who was in the hallway, to move the child to the classroom for one-year-olds. I observed this staff member move the child from the two-year-old classroom to the one-year-old classroom. At 7:58am, I observed 9 two-year-old children with 1 teacher in the classroom for two-year-old's. I asked staff members if parents have an access code to the entrance of the facility and staff stated that parents are not given the code to the door. I observed in the facility's parent handbook that parents are given an access code to the building and are not to share it with other family members. I asked a staff member if parents were allowed in the building. A staff member stated that they are allowed when they do not have someone on the door and that the facility will officially begin letting parents in the building at the end of August. The staff member also stated that they are still doing tours, meetings, and allowing parents to speak with teachers if requested or need them. The facility uses the Remind app to communicate with families. A staff member stated that the staff knows to post a sign on the door informing parents to bring the child into the facility and place a cone in the door. This staff member also stated that the facility has two cooks who are available to answer the door. I interviewed staff during today’s visit. Staff stated that they practice active supervision by sitting with children during mealtimes, knowing where children are located in the classrooms and playgrounds, positioning their selves where children can be seen during rest time, and move about the classroom during free choice activities to ensure safety. Based on the information above, staff interviews, observations, and review of the facility's parent handbook which states your arrival and departure procedure during today’s visit; the concerns regarding parents being denied access to their children while in their learning environment was unsubstantiated. I determined that parents are aware of the facility's policies and procedures by acknowledging that they have reviewed and received a copy of the facility's parent handbook. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding developmentally appropriate activities are not being provided to all children in care during drop off time was substantiated. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding children not being adequately supervised was unsubstantiated due to all children being adequately supervised during today’s visit. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding infants not being responded to at the earliest opportunity of the provider was unsubstantiated due to infants’ needs being attended to in a timely manner by staff members. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding criminal records was unsubstantiated due to reviewing all staff members files for current criminal background checks. The following violations were observed during today’s visit: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. From approximately 7:30am to 7:45am, two infants, three toddlers, and one preschool age child were grouped together in the cafeteria with two teachers while a third teacher returned from receiving children at the main entrance. 10A NCAC 09 .0713(a)(6) 447 For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. From approximately 6:45am to 6:59am, one infant was observed sleeping in an infant carrier. From approximately 6:59am to 7:45am, this same infant was observed sleeping in the arms of the teacher. No crib or floor play area was provided for infants in the cafeteria during drop-off hours. .0511 (a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. While children three to five years of age were cared for in the cafeteria from 6:30am to 7:45am, a sufficient quantity of materials was not provided to allow at least three children to choose the same or different activities. .0510(d)(1) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Upon arrival, children were observed arriving and entering the cafeteria where children were being grouped, but the hands of only one child were observed washed. 15A NCAC 18A .2803(c) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departure procedures stated parents are given an entry access code to enter the building but these procedures were not followed. Parents were observed ringing the doorbell at the main entrance and waiting for a staff member to answer the door and receive their child. .1003(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep checks were not documented every 15 minutes to capture the sleeping for one infant observed napping in an infant carrier and the arms of a teacher while in the cafeteria from approximately 6:45am to 7:45am. .0606(g) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. .0606(a)(1)(A-B) 1756 Enhanced staff/child ratios and group sizes were not met. At approximately 7:01am, one teacher supervised six children ranging in age from infant to four years of age in the cafeteria while a second teacher walked away to receive more newly arriving children at the main entrance at the end of the hallway. At approximately 7:56am, one teacher supervised ten two-year-old children for approximately 2 minutes until one two-year old child could be moved to the classroom for one-year-old children. 10A NCAC 09 .2818 The following Technical Assistance was provided during today’s visit: 1. We discussed that COVID guidelines are no longer in place for child care facilities. Temperature checks are no longer needed to be completed during arrivals. 2. We discussed that your parent handbook states that families have access codes to enter the facility that each parent should have a code to enter the building. Policies must be followed that are in place for your facility. 3. We discussed that the parent(s) of a child enrolled in a child care center should be allowed access to the center during its operating hours for the purposes of contacting the child or evaluating caregiving space at the center and the care provided by the center for the child. The parent(s) shall notify the on-site administrator of his or her presence upon entering the premises. 4. We discussed that during the first hour and last hour of the day, children of all age groups may be combined, provided the staff/child ratio for the youngest child in the group is maintained. 5. We discussed that it is best practice and per ITERS indicators that infants are not in a device for longer than 15 minutes at a time. 6. We discussed that when infants are sleeping, infant sleep check logs should be completed every 15 minutes. 7. Infants should be placed on their back when they are sleeping. 8. We discussed that if children are in the cafeteria area during the first hour, that infants should have a crib located in that area to ensure appropriate sleeping devices are available. Also, sanitation rules for linens and disinfecting mattresses should be maintained daily. 9. We discussed the staff child ratio for different age groups should be maintained at all times during the facilities operating hours. 10. We discussed that children are required to wash their hands with soap and water when entering the classroom or entry of the facility. 11. We discussed that children should have developmentally appropriate activities and of sufficient quantity when grouped in the cafeteria area for the first and/or last hour of the day. 12. We discussed that school age children should be accompanied by an adult down to the building for school age. 13. We discussed that it is best practice that if families are dropping children off at the entrance, postings such as the facilities license, sanitation inspection, menus, safe arrival and departure procedures, and summary of law should be posted outside in a prominent location for families to review. 14. We discussed that the staff handbook should include the facilities cell phone policy so that staff are aware of the cell phone usage. Once the staff handbook has been updated, this should be acknowledged with a signature by staff that they have reviewed this policy. 15. We discussed that staff should be modeling healthy eating patterns while caring for children. Liquids should be poured into a vacuumed sealed cup and outside food should be eaten in a location away from the children. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 1, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. 954 Taylorsville, NC 28681 rebbecca.hayes@dhhs.nc.gov You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: NEW BEGINNINGS CHILD ENRICHMENT CENTER Facility ID: 02000121 Consultant: REBBECCA HAYES Operation Type: Center Case Number: 0723-058L Visit Date: 7/18/2023 Number Present: 57 Completed Date: 7/18/2023 Age: From 0 To 12 Total Minutes: 475 Time In: 06:45 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Kimberly Crane, Child Care Consultant, assisted me with today’s visit. Opening staff members assisted us with today’s visit until Kimberly Long, Assistant Director, arrived at 8:00am and assisted us with the visit. Staff reported that seventy-two children are enrolled in the facility ranging in age from zero to school age. We observed a total of fifty-seven children present during today’s visit. The allegations are as follows: There are concerns that parents are being denied access to their children while in their learning environment. There are concerns that developmentally appropriate activities are not being provided to all children in care during drop off time. There are concerns that children are not being adequately supervised. There are concerns that infants are being responded to at the earliest opportunity of the provider. There are concerns regarding criminal records. Upon arrival we observed two staff members sitting in chairs at the main entrance of the facility, an infant strapped in an infant carrier, three toddlers, and two preschool children. As we approached the door, staff and children were observed gathering the children up and walking down the hallway to the cafeteria area. We observed that the infant had been signed in on the center’s sign in/out sheet at 6:30am and was still in the infant carrier at 6:59am. We observed children engaged with a few toys in the cafeteria area on an area carpet. While children were grouped in the cafeteria area, we observed only one child’s hands being washed at the handwashing sink. Staff stated that additional staff members arrive at the facility around 7:00am. At approximately 7:01am, we observed a staff member walk to the entrance of the facility to receive a child leaving another staff member with one infant, three toddlers, and two preschool children in the cafeteria. Around 7:10am, two additional staff members arrived at the facility. The teacher for four-year-old children came to the cafeteria to receive her children and take them to their classroom. At this time, there were 3 staff members in the cafeteria with one of those staff members going back and forth to receive children at the main entrance. Staff stated that between the two opening staff, that one will go to the entrance and receive children at the door and bring them back to the cafeteria area. We asked staff at what time does the classrooms open for children to be in their designated rooms. Staff responded with a variety of times including 7:00am, 8:00am, 8:30am, and depending on the arrival of an administrative staff member. At approximately 7:15am, we observed two more staff members arrive at the facility and come to the cafeteria to receive their children and take them to their designated classrooms. At approximately 7:26am, we observed two school aged children arrive at the cafeteria and appear to naturally begin walking out the door without a staff member to go to the school age building. We asked staff members how the school age children get to the school aged building. A staff member stated that the school age children walk themselves to the school age building, another staff member stated that a school age staff member comes to the cafeteria and receives the children, and another staff member stated that upon arriving, they call down to the school age staff and by the time they are at the cafeteria the school age staff is meeting them in the breezeway to receive the children. We discussed with staff members that children are only able to be grouped together for the first and last hour of the day. We informed staff that at 7:30am children cannot be group together in the cafeteria setting. At approximately 7:45am, we observed two infants, three one-year old's, and a five-year-old begin transitioning to their classroom from the cafeteria. We visit each classroom during today’s visit. At approximately 7:56, in the classroom for two-year-old's, we observed a newly arriving child brought into the classroom making the classroom attendance total ten two-year-old children with one staff member present. The staff member that brought the child to the classroom, left the classroom, and proceeded back down the hallway. The staff member was stopped in the hallway by the teacher in the one-year-old classroom and was told to relay a message to the teacher in the two-year-old classroom that one child needed to be moved to the one-year-old classroom. The staff member walked back to the classroom to relay the message but did not move the child. At approximately 7:58am, the teacher in the two-year-old classroom brought a child to the door with the child’s breakfast and asked a staff member from the kitchen, who was in the hallway, to move the child to the classroom for one-year-olds. I observed this staff member move the child from the two-year-old classroom to the one-year-old classroom. At 7:58am, I observed 9 two-year-old children with 1 teacher in the classroom for two-year-old's. I asked staff members if parents have an access code to the entrance of the facility and staff stated that parents are not given the code to the door. I observed in the facility's parent handbook that parents are given an access code to the building and are not to share it with other family members. I asked a staff member if parents were allowed in the building. A staff member stated that they are allowed when they do not have someone on the door and that the facility will officially begin letting parents in the building at the end of August. The staff member also stated that they are still doing tours, meetings, and allowing parents to speak with teachers if requested or need them. The facility uses the Remind app to communicate with families. A staff member stated that the staff knows to post a sign on the door informing parents to bring the child into the facility and place a cone in the door. This staff member also stated that the facility has two cooks who are available to answer the door. I interviewed staff during today’s visit. Staff stated that they practice active supervision by sitting with children during mealtimes, knowing where children are located in the classrooms and playgrounds, positioning their selves where children can be seen during rest time, and move about the classroom during free choice activities to ensure safety. Based on the information above, staff interviews, observations, and review of the facility's parent handbook which states your arrival and departure procedure during today’s visit; the concerns regarding parents being denied access to their children while in their learning environment was unsubstantiated. I determined that parents are aware of the facility's policies and procedures by acknowledging that they have reviewed and received a copy of the facility's parent handbook. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding developmentally appropriate activities are not being provided to all children in care during drop off time was substantiated. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding children not being adequately supervised was unsubstantiated due to all children being adequately supervised during today’s visit. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding infants not being responded to at the earliest opportunity of the provider was unsubstantiated due to infants’ needs being attended to in a timely manner by staff members. Based on the information above, staff interviews, and observations during today’s visit; the concerns regarding criminal records was unsubstantiated due to reviewing all staff members files for current criminal background checks. The following violations were observed during today’s visit: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. From approximately 7:30am to 7:45am, two infants, three toddlers, and one preschool age child were grouped together in the cafeteria with two teachers while a third teacher returned from receiving children at the main entrance. 10A NCAC 09 .0713(a)(6) 447 For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. From approximately 6:45am to 6:59am, one infant was observed sleeping in an infant carrier. From approximately 6:59am to 7:45am, this same infant was observed sleeping in the arms of the teacher. No crib or floor play area was provided for infants in the cafeteria during drop-off hours. .0511 (a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. While children three to five years of age were cared for in the cafeteria from 6:30am to 7:45am, a sufficient quantity of materials was not provided to allow at least three children to choose the same or different activities. .0510(d)(1) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Upon arrival, children were observed arriving and entering the cafeteria where children were being grouped, but the hands of only one child were observed washed. 15A NCAC 18A .2803(c) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departure procedures stated parents are given an entry access code to enter the building but these procedures were not followed. Parents were observed ringing the doorbell at the main entrance and waiting for a staff member to answer the door and receive their child. .1003(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep checks were not documented every 15 minutes to capture the sleeping for one infant observed napping in an infant carrier and the arms of a teacher while in the cafeteria from approximately 6:45am to 7:45am. .0606(g) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. .0606(a)(1)(A-B) 1756 Enhanced staff/child ratios and group sizes were not met. At approximately 7:01am, one teacher supervised six children ranging in age from infant to four years of age in the cafeteria while a second teacher walked away to receive more newly arriving children at the main entrance at the end of the hallway. At approximately 7:56am, one teacher supervised ten two-year-old children for approximately 2 minutes until one two-year old child could be moved to the classroom for one-year-old children. 10A NCAC 09 .2818 The following Technical Assistance was provided during today’s visit: 1. We discussed that COVID guidelines are no longer in place for child care facilities. Temperature checks are no longer needed to be completed during arrivals. 2. We discussed that your parent handbook states that families have access codes to enter the facility that each parent should have a code to enter the building. Policies must be followed that are in place for your facility. 3. We discussed that the parent(s) of a child enrolled in a child care center should be allowed access to the center during its operating hours for the purposes of contacting the child or evaluating caregiving space at the center and the care provided by the center for the child. The parent(s) shall notify the on-site administrator of his or her presence upon entering the premises. 4. We discussed that during the first hour and last hour of the day, children of all age groups may be combined, provided the staff/child ratio for the youngest child in the group is maintained. 5. We discussed that it is best practice and per ITERS indicators that infants are not in a device for longer than 15 minutes at a time. 6. We discussed that when infants are sleeping, infant sleep check logs should be completed every 15 minutes. 7. Infants should be placed on their back when they are sleeping. 8. We discussed that if children are in the cafeteria area during the first hour, that infants should have a crib located in that area to ensure appropriate sleeping devices are available. Also, sanitation rules for linens and disinfecting mattresses should be maintained daily. 9. We discussed the staff child ratio for different age groups should be maintained at all times during the facilities operating hours. 10. We discussed that children are required to wash their hands with soap and water when entering the classroom or entry of the facility. 11. We discussed that children should have developmentally appropriate activities and of sufficient quantity when grouped in the cafeteria area for the first and/or last hour of the day. 12. We discussed that school age children should be accompanied by an adult down to the building for school age. 13. We discussed that it is best practice that if families are dropping children off at the entrance, postings such as the facilities license, sanitation inspection, menus, safe arrival and departure procedures, and summary of law should be posted outside in a prominent location for families to review. 14. We discussed that the staff handbook should include the facilities cell phone policy so that staff are aware of the cell phone usage. Once the staff handbook has been updated, this should be acknowledged with a signature by staff that they have reviewed this policy. 15. We discussed that staff should be modeling healthy eating patterns while caring for children. Liquids should be poured into a vacuumed sealed cup and outside food should be eaten in a location away from the children. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 1, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. 954 Taylorsville, NC 28681 rebbecca.hayes@dhhs.nc.gov You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times