10A NCAC 09 .0803 · Violation

Name of Operation: LAUGH & LEARN CHILD CARE CENTER Facility ID: 41001625 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 26 Completed Date: 6/23/2026 Age: From 0 To 4 Total Minutes: 440 Time In: 09:25 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with a four-star license issued 3/13/20. This facility has a 96% compliance score as of 6/22/26. The last annual compliance visit was on 7/7/25. As of 6/22/26 the facility was current and active according to the Secretary of State website. The last sanitation visit was 11/24/25 and resulted in a Superior rating with six (6) demerits. The facility tested negative for lead in water 7/15/24 and has no results for lead in paint and asbestos. Upon my arrival, I was greeted by Hannah Friddle, Administrator I informed Ms. Friddle, of the purpose of today’s visit. Ms. Friddle gave me the necessary paperwork I needed to complete today’s visit. The last fire drill was conducted 5/1/26. The last emergency drill(Shelter-in-place) was conducted on 3/16/26. The last playground inspection was May 2026. The last fire inspection was 7/17/25. Twenty-six (26) children were present during today’s visit. I observed the indoor spaces. Due to inclement weather, the outdoor spaces could not be observed. I observed both staff/child ratio and supervision and found both to be in compliance. During today’s visit, I observed infants being held, toddlers participating in group time, and preschoolers playing in centers, with playdough and puzzles. Staff and children’s files were monitored during today’s visit. Four (4) children files were reviewed. The Staff Training Worksheet was completed during the visit. The transportation vehicle could not be monitored as it was away from the facility on a field trip. There were eight (8) violations cited during today’s visit. Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. A record of EPR and Emergency Medical Plan review was not available for the 2025-26 year. G.S. 110-91(9); .0304(g); .2318 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a can of Lysol aerosol spray located in the Two year old room. .2820(b) 847 Parent's medication authorization did not include required information. Five children's sunscreen creams did not have permission forms. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Six staff members did not have a completed orientation sheet in their file. .1101(a) 1054 Documentation of staff's on-going training was not on file and/or was not current . Staff training certificates were not printed and in the staff files. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual evaluations and PD plans were not completed for the current year. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member (J. Martin) has an expired qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member did not have a record of their TB test in their file. Three staff members did not have a record of their physical form in their file. .0701(d) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 07/07/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. I provided technical assistance regarding: Staff files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff to ensure accuracy. As an administrator, it is your responsibility to review all employment documentation and verify that required documents are received within the specified time frame. Using a checklist to check and date receipt of documents will help you track employment documents. A staff file checklist is available on the DCDEE website under the Provider tab and provider documents links. Please refer to the Staff and Training Worksheets to continue to keep all staff members current with their upcoming due dates for CPR/First Aid training, child maltreatment training, and health and safety training requirements. Orientation: Staff qualifications and training requirements are essential for adults who interact with and teach children. These requirements protect children in childcare facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Each staff person shall receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. You can conduct orientation training as a group with new staff instead of one on one. Ensure you and applicable staff members reflect the date, hours, and signature on the orientation training form. We referenced adding any additional information to the bottom of the orientation form that is reviewed with the employees. Professional Development Plan: You are required to complete a professional development plan within one year of employment and at least thereafter. The plan shall: (1) document the individual's professional development goals; (2) be appropriate for the ages of children in their care; (3) include the continuing education, coursework or training needed to meet the individual's planned goals; (4) be completed by the operator and staff member in a collaborative manner; and (5) be maintained in their personnel file. Sample professional development plan templates may be found on the Division's website at www.ncchildren.ncdhhs.gov under provider and provider documents. An annual evaluation of staff is required to measure job performance, however more frequent observations with feedback will remind staff of what is expected from them. When doing observations be mindful of staff interactions with children, tone of voice, use of language, how staff responds to conflicts among children, staff discipline techniques, the variety of activities that staff offer children, and how staff work with other staff. Providing constructive feedback on a regular basis about work performance will allow appropriate time to make corrections in performance and/or behavior. Feedback is valuable in motivating staff and improving overall performance. NC WORKS: make sure all staff have updated information in NC WORKS showing their most recent education. Staff education for the QRIS Rated License will be determined by the information available in WORKS. • Workforce Education Unit https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit • DCDEE-WORKS Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov Contact Clean Classroom for Carolina Kids 1-888-997-9290 https://www.cleanwaterforuskids.org/en/carolina/contact/ Regarding lead in paint and asbestos testing. Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. The CBC process must be completed before a person can begin work; therefore, a Qualification Letter must be on file prior to employment. Any employee in a licensed childcare facility who is ever left alone with a child or group of children for any length of time must have a background check completed through the Division of Child Development and Early Education (DCDEE). A CBC must be completed every five years. An expiration date is listed on each Qualification Letter. Submissions can be made six months before the expiration date. Operators will need to be proactive and make staffing decisions and arrangements in advance to avoid non-compliance with this and other DCDEE staffing requirements. Having applicants submit a copy of their Qualification Letter along with their resume and application can facilitate a shorter selection and hiring process. Criminal background checks must be completed online. To complete online criminal background check applications, go to www.ncchildcare.nc.gov/general/dhhscrc.asp. The $26.50 payment is a part of the online criminal background check application process. Fingerprints must be completed through LIVESCAN at your local county sheriff’s office. If you have any questions regarding the criminal background check process, dial 1-800-859-0829 and ask for the criminal background unit. Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility was provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. Thank you for your time today. If you have any questions or concerns, please feel free to contact me at 336-681-8348 or by email at jen.jones@dhhs.nc.gov. For additional concerns, contact Michele Remington, Licensing Supervisor, at michele.remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1106 · Violation

Name of Operation: LAUGH & LEARN CHILD CARE CENTER Facility ID: 41001625 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 26 Completed Date: 6/23/2026 Age: From 0 To 4 Total Minutes: 440 Time In: 09:25 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with a four-star license issued 3/13/20. This facility has a 96% compliance score as of 6/22/26. The last annual compliance visit was on 7/7/25. As of 6/22/26 the facility was current and active according to the Secretary of State website. The last sanitation visit was 11/24/25 and resulted in a Superior rating with six (6) demerits. The facility tested negative for lead in water 7/15/24 and has no results for lead in paint and asbestos. Upon my arrival, I was greeted by Hannah Friddle, Administrator I informed Ms. Friddle, of the purpose of today’s visit. Ms. Friddle gave me the necessary paperwork I needed to complete today’s visit. The last fire drill was conducted 5/1/26. The last emergency drill(Shelter-in-place) was conducted on 3/16/26. The last playground inspection was May 2026. The last fire inspection was 7/17/25. Twenty-six (26) children were present during today’s visit. I observed the indoor spaces. Due to inclement weather, the outdoor spaces could not be observed. I observed both staff/child ratio and supervision and found both to be in compliance. During today’s visit, I observed infants being held, toddlers participating in group time, and preschoolers playing in centers, with playdough and puzzles. Staff and children’s files were monitored during today’s visit. Four (4) children files were reviewed. The Staff Training Worksheet was completed during the visit. The transportation vehicle could not be monitored as it was away from the facility on a field trip. There were eight (8) violations cited during today’s visit. Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. A record of EPR and Emergency Medical Plan review was not available for the 2025-26 year. G.S. 110-91(9); .0304(g); .2318 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a can of Lysol aerosol spray located in the Two year old room. .2820(b) 847 Parent's medication authorization did not include required information. Five children's sunscreen creams did not have permission forms. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Six staff members did not have a completed orientation sheet in their file. .1101(a) 1054 Documentation of staff's on-going training was not on file and/or was not current . Staff training certificates were not printed and in the staff files. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual evaluations and PD plans were not completed for the current year. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member (J. Martin) has an expired qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member did not have a record of their TB test in their file. Three staff members did not have a record of their physical form in their file. .0701(d) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 07/07/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. I provided technical assistance regarding: Staff files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff to ensure accuracy. As an administrator, it is your responsibility to review all employment documentation and verify that required documents are received within the specified time frame. Using a checklist to check and date receipt of documents will help you track employment documents. A staff file checklist is available on the DCDEE website under the Provider tab and provider documents links. Please refer to the Staff and Training Worksheets to continue to keep all staff members current with their upcoming due dates for CPR/First Aid training, child maltreatment training, and health and safety training requirements. Orientation: Staff qualifications and training requirements are essential for adults who interact with and teach children. These requirements protect children in childcare facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Each staff person shall receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. You can conduct orientation training as a group with new staff instead of one on one. Ensure you and applicable staff members reflect the date, hours, and signature on the orientation training form. We referenced adding any additional information to the bottom of the orientation form that is reviewed with the employees. Professional Development Plan: You are required to complete a professional development plan within one year of employment and at least thereafter. The plan shall: (1) document the individual's professional development goals; (2) be appropriate for the ages of children in their care; (3) include the continuing education, coursework or training needed to meet the individual's planned goals; (4) be completed by the operator and staff member in a collaborative manner; and (5) be maintained in their personnel file. Sample professional development plan templates may be found on the Division's website at www.ncchildren.ncdhhs.gov under provider and provider documents. An annual evaluation of staff is required to measure job performance, however more frequent observations with feedback will remind staff of what is expected from them. When doing observations be mindful of staff interactions with children, tone of voice, use of language, how staff responds to conflicts among children, staff discipline techniques, the variety of activities that staff offer children, and how staff work with other staff. Providing constructive feedback on a regular basis about work performance will allow appropriate time to make corrections in performance and/or behavior. Feedback is valuable in motivating staff and improving overall performance. NC WORKS: make sure all staff have updated information in NC WORKS showing their most recent education. Staff education for the QRIS Rated License will be determined by the information available in WORKS. • Workforce Education Unit https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit • DCDEE-WORKS Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov Contact Clean Classroom for Carolina Kids 1-888-997-9290 https://www.cleanwaterforuskids.org/en/carolina/contact/ Regarding lead in paint and asbestos testing. Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. The CBC process must be completed before a person can begin work; therefore, a Qualification Letter must be on file prior to employment. Any employee in a licensed childcare facility who is ever left alone with a child or group of children for any length of time must have a background check completed through the Division of Child Development and Early Education (DCDEE). A CBC must be completed every five years. An expiration date is listed on each Qualification Letter. Submissions can be made six months before the expiration date. Operators will need to be proactive and make staffing decisions and arrangements in advance to avoid non-compliance with this and other DCDEE staffing requirements. Having applicants submit a copy of their Qualification Letter along with their resume and application can facilitate a shorter selection and hiring process. Criminal background checks must be completed online. To complete online criminal background check applications, go to www.ncchildcare.nc.gov/general/dhhscrc.asp. The $26.50 payment is a part of the online criminal background check application process. Fingerprints must be completed through LIVESCAN at your local county sheriff’s office. If you have any questions regarding the criminal background check process, dial 1-800-859-0829 and ask for the criminal background unit. Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility was provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. Thank you for your time today. If you have any questions or concerns, please feel free to contact me at 336-681-8348 or by email at jen.jones@dhhs.nc.gov. For additional concerns, contact Michele Remington, Licensing Supervisor, at michele.remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2703 · Violation

Name of Operation: LAUGH & LEARN CHILD CARE CENTER Facility ID: 41001625 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 26 Completed Date: 6/23/2026 Age: From 0 To 4 Total Minutes: 440 Time In: 09:25 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with a four-star license issued 3/13/20. This facility has a 96% compliance score as of 6/22/26. The last annual compliance visit was on 7/7/25. As of 6/22/26 the facility was current and active according to the Secretary of State website. The last sanitation visit was 11/24/25 and resulted in a Superior rating with six (6) demerits. The facility tested negative for lead in water 7/15/24 and has no results for lead in paint and asbestos. Upon my arrival, I was greeted by Hannah Friddle, Administrator I informed Ms. Friddle, of the purpose of today’s visit. Ms. Friddle gave me the necessary paperwork I needed to complete today’s visit. The last fire drill was conducted 5/1/26. The last emergency drill(Shelter-in-place) was conducted on 3/16/26. The last playground inspection was May 2026. The last fire inspection was 7/17/25. Twenty-six (26) children were present during today’s visit. I observed the indoor spaces. Due to inclement weather, the outdoor spaces could not be observed. I observed both staff/child ratio and supervision and found both to be in compliance. During today’s visit, I observed infants being held, toddlers participating in group time, and preschoolers playing in centers, with playdough and puzzles. Staff and children’s files were monitored during today’s visit. Four (4) children files were reviewed. The Staff Training Worksheet was completed during the visit. The transportation vehicle could not be monitored as it was away from the facility on a field trip. There were eight (8) violations cited during today’s visit. Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. A record of EPR and Emergency Medical Plan review was not available for the 2025-26 year. G.S. 110-91(9); .0304(g); .2318 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a can of Lysol aerosol spray located in the Two year old room. .2820(b) 847 Parent's medication authorization did not include required information. Five children's sunscreen creams did not have permission forms. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Six staff members did not have a completed orientation sheet in their file. .1101(a) 1054 Documentation of staff's on-going training was not on file and/or was not current . Staff training certificates were not printed and in the staff files. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual evaluations and PD plans were not completed for the current year. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member (J. Martin) has an expired qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member did not have a record of their TB test in their file. Three staff members did not have a record of their physical form in their file. .0701(d) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 07/07/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. I provided technical assistance regarding: Staff files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff to ensure accuracy. As an administrator, it is your responsibility to review all employment documentation and verify that required documents are received within the specified time frame. Using a checklist to check and date receipt of documents will help you track employment documents. A staff file checklist is available on the DCDEE website under the Provider tab and provider documents links. Please refer to the Staff and Training Worksheets to continue to keep all staff members current with their upcoming due dates for CPR/First Aid training, child maltreatment training, and health and safety training requirements. Orientation: Staff qualifications and training requirements are essential for adults who interact with and teach children. These requirements protect children in childcare facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Each staff person shall receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. You can conduct orientation training as a group with new staff instead of one on one. Ensure you and applicable staff members reflect the date, hours, and signature on the orientation training form. We referenced adding any additional information to the bottom of the orientation form that is reviewed with the employees. Professional Development Plan: You are required to complete a professional development plan within one year of employment and at least thereafter. The plan shall: (1) document the individual's professional development goals; (2) be appropriate for the ages of children in their care; (3) include the continuing education, coursework or training needed to meet the individual's planned goals; (4) be completed by the operator and staff member in a collaborative manner; and (5) be maintained in their personnel file. Sample professional development plan templates may be found on the Division's website at www.ncchildren.ncdhhs.gov under provider and provider documents. An annual evaluation of staff is required to measure job performance, however more frequent observations with feedback will remind staff of what is expected from them. When doing observations be mindful of staff interactions with children, tone of voice, use of language, how staff responds to conflicts among children, staff discipline techniques, the variety of activities that staff offer children, and how staff work with other staff. Providing constructive feedback on a regular basis about work performance will allow appropriate time to make corrections in performance and/or behavior. Feedback is valuable in motivating staff and improving overall performance. NC WORKS: make sure all staff have updated information in NC WORKS showing their most recent education. Staff education for the QRIS Rated License will be determined by the information available in WORKS. • Workforce Education Unit https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit • DCDEE-WORKS Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov Contact Clean Classroom for Carolina Kids 1-888-997-9290 https://www.cleanwaterforuskids.org/en/carolina/contact/ Regarding lead in paint and asbestos testing. Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. The CBC process must be completed before a person can begin work; therefore, a Qualification Letter must be on file prior to employment. Any employee in a licensed childcare facility who is ever left alone with a child or group of children for any length of time must have a background check completed through the Division of Child Development and Early Education (DCDEE). A CBC must be completed every five years. An expiration date is listed on each Qualification Letter. Submissions can be made six months before the expiration date. Operators will need to be proactive and make staffing decisions and arrangements in advance to avoid non-compliance with this and other DCDEE staffing requirements. Having applicants submit a copy of their Qualification Letter along with their resume and application can facilitate a shorter selection and hiring process. Criminal background checks must be completed online. To complete online criminal background check applications, go to www.ncchildcare.nc.gov/general/dhhscrc.asp. The $26.50 payment is a part of the online criminal background check application process. Fingerprints must be completed through LIVESCAN at your local county sheriff’s office. If you have any questions regarding the criminal background check process, dial 1-800-859-0829 and ask for the criminal background unit. Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility was provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. Thank you for your time today. If you have any questions or concerns, please feel free to contact me at 336-681-8348 or by email at jen.jones@dhhs.nc.gov. For additional concerns, contact Michele Remington, Licensing Supervisor, at michele.remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: LAUGH & LEARN CHILD CARE CENTER Facility ID: 41001625 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 26 Completed Date: 6/23/2026 Age: From 0 To 4 Total Minutes: 440 Time In: 09:25 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with a four-star license issued 3/13/20. This facility has a 96% compliance score as of 6/22/26. The last annual compliance visit was on 7/7/25. As of 6/22/26 the facility was current and active according to the Secretary of State website. The last sanitation visit was 11/24/25 and resulted in a Superior rating with six (6) demerits. The facility tested negative for lead in water 7/15/24 and has no results for lead in paint and asbestos. Upon my arrival, I was greeted by Hannah Friddle, Administrator I informed Ms. Friddle, of the purpose of today’s visit. Ms. Friddle gave me the necessary paperwork I needed to complete today’s visit. The last fire drill was conducted 5/1/26. The last emergency drill(Shelter-in-place) was conducted on 3/16/26. The last playground inspection was May 2026. The last fire inspection was 7/17/25. Twenty-six (26) children were present during today’s visit. I observed the indoor spaces. Due to inclement weather, the outdoor spaces could not be observed. I observed both staff/child ratio and supervision and found both to be in compliance. During today’s visit, I observed infants being held, toddlers participating in group time, and preschoolers playing in centers, with playdough and puzzles. Staff and children’s files were monitored during today’s visit. Four (4) children files were reviewed. The Staff Training Worksheet was completed during the visit. The transportation vehicle could not be monitored as it was away from the facility on a field trip. There were eight (8) violations cited during today’s visit. Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. A record of EPR and Emergency Medical Plan review was not available for the 2025-26 year. G.S. 110-91(9); .0304(g); .2318 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a can of Lysol aerosol spray located in the Two year old room. .2820(b) 847 Parent's medication authorization did not include required information. Five children's sunscreen creams did not have permission forms. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Six staff members did not have a completed orientation sheet in their file. .1101(a) 1054 Documentation of staff's on-going training was not on file and/or was not current . Staff training certificates were not printed and in the staff files. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual evaluations and PD plans were not completed for the current year. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member (J. Martin) has an expired qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member did not have a record of their TB test in their file. Three staff members did not have a record of their physical form in their file. .0701(d) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 07/07/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. I provided technical assistance regarding: Staff files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff to ensure accuracy. As an administrator, it is your responsibility to review all employment documentation and verify that required documents are received within the specified time frame. Using a checklist to check and date receipt of documents will help you track employment documents. A staff file checklist is available on the DCDEE website under the Provider tab and provider documents links. Please refer to the Staff and Training Worksheets to continue to keep all staff members current with their upcoming due dates for CPR/First Aid training, child maltreatment training, and health and safety training requirements. Orientation: Staff qualifications and training requirements are essential for adults who interact with and teach children. These requirements protect children in childcare facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Each staff person shall receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. You can conduct orientation training as a group with new staff instead of one on one. Ensure you and applicable staff members reflect the date, hours, and signature on the orientation training form. We referenced adding any additional information to the bottom of the orientation form that is reviewed with the employees. Professional Development Plan: You are required to complete a professional development plan within one year of employment and at least thereafter. The plan shall: (1) document the individual's professional development goals; (2) be appropriate for the ages of children in their care; (3) include the continuing education, coursework or training needed to meet the individual's planned goals; (4) be completed by the operator and staff member in a collaborative manner; and (5) be maintained in their personnel file. Sample professional development plan templates may be found on the Division's website at www.ncchildren.ncdhhs.gov under provider and provider documents. An annual evaluation of staff is required to measure job performance, however more frequent observations with feedback will remind staff of what is expected from them. When doing observations be mindful of staff interactions with children, tone of voice, use of language, how staff responds to conflicts among children, staff discipline techniques, the variety of activities that staff offer children, and how staff work with other staff. Providing constructive feedback on a regular basis about work performance will allow appropriate time to make corrections in performance and/or behavior. Feedback is valuable in motivating staff and improving overall performance. NC WORKS: make sure all staff have updated information in NC WORKS showing their most recent education. Staff education for the QRIS Rated License will be determined by the information available in WORKS. • Workforce Education Unit https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit • DCDEE-WORKS Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov Contact Clean Classroom for Carolina Kids 1-888-997-9290 https://www.cleanwaterforuskids.org/en/carolina/contact/ Regarding lead in paint and asbestos testing. Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. The CBC process must be completed before a person can begin work; therefore, a Qualification Letter must be on file prior to employment. Any employee in a licensed childcare facility who is ever left alone with a child or group of children for any length of time must have a background check completed through the Division of Child Development and Early Education (DCDEE). A CBC must be completed every five years. An expiration date is listed on each Qualification Letter. Submissions can be made six months before the expiration date. Operators will need to be proactive and make staffing decisions and arrangements in advance to avoid non-compliance with this and other DCDEE staffing requirements. Having applicants submit a copy of their Qualification Letter along with their resume and application can facilitate a shorter selection and hiring process. Criminal background checks must be completed online. To complete online criminal background check applications, go to www.ncchildcare.nc.gov/general/dhhscrc.asp. The $26.50 payment is a part of the online criminal background check application process. Fingerprints must be completed through LIVESCAN at your local county sheriff’s office. If you have any questions regarding the criminal background check process, dial 1-800-859-0829 and ask for the criminal background unit. Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility was provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. Thank you for your time today. If you have any questions or concerns, please feel free to contact me at 336-681-8348 or by email at jen.jones@dhhs.nc.gov. For additional concerns, contact Michele Remington, Licensing Supervisor, at michele.remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: LAUGH & LEARN CHILD CARE CENTER Facility ID: 41001625 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 26 Completed Date: 6/23/2026 Age: From 0 To 4 Total Minutes: 440 Time In: 09:25 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with a four-star license issued 3/13/20. This facility has a 96% compliance score as of 6/22/26. The last annual compliance visit was on 7/7/25. As of 6/22/26 the facility was current and active according to the Secretary of State website. The last sanitation visit was 11/24/25 and resulted in a Superior rating with six (6) demerits. The facility tested negative for lead in water 7/15/24 and has no results for lead in paint and asbestos. Upon my arrival, I was greeted by Hannah Friddle, Administrator I informed Ms. Friddle, of the purpose of today’s visit. Ms. Friddle gave me the necessary paperwork I needed to complete today’s visit. The last fire drill was conducted 5/1/26. The last emergency drill(Shelter-in-place) was conducted on 3/16/26. The last playground inspection was May 2026. The last fire inspection was 7/17/25. Twenty-six (26) children were present during today’s visit. I observed the indoor spaces. Due to inclement weather, the outdoor spaces could not be observed. I observed both staff/child ratio and supervision and found both to be in compliance. During today’s visit, I observed infants being held, toddlers participating in group time, and preschoolers playing in centers, with playdough and puzzles. Staff and children’s files were monitored during today’s visit. Four (4) children files were reviewed. The Staff Training Worksheet was completed during the visit. The transportation vehicle could not be monitored as it was away from the facility on a field trip. There were eight (8) violations cited during today’s visit. Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. A record of EPR and Emergency Medical Plan review was not available for the 2025-26 year. G.S. 110-91(9); .0304(g); .2318 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a can of Lysol aerosol spray located in the Two year old room. .2820(b) 847 Parent's medication authorization did not include required information. Five children's sunscreen creams did not have permission forms. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Six staff members did not have a completed orientation sheet in their file. .1101(a) 1054 Documentation of staff's on-going training was not on file and/or was not current . Staff training certificates were not printed and in the staff files. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual evaluations and PD plans were not completed for the current year. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member (J. Martin) has an expired qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member did not have a record of their TB test in their file. Three staff members did not have a record of their physical form in their file. .0701(d) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 07/07/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. I provided technical assistance regarding: Staff files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff to ensure accuracy. As an administrator, it is your responsibility to review all employment documentation and verify that required documents are received within the specified time frame. Using a checklist to check and date receipt of documents will help you track employment documents. A staff file checklist is available on the DCDEE website under the Provider tab and provider documents links. Please refer to the Staff and Training Worksheets to continue to keep all staff members current with their upcoming due dates for CPR/First Aid training, child maltreatment training, and health and safety training requirements. Orientation: Staff qualifications and training requirements are essential for adults who interact with and teach children. These requirements protect children in childcare facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Each staff person shall receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. You can conduct orientation training as a group with new staff instead of one on one. Ensure you and applicable staff members reflect the date, hours, and signature on the orientation training form. We referenced adding any additional information to the bottom of the orientation form that is reviewed with the employees. Professional Development Plan: You are required to complete a professional development plan within one year of employment and at least thereafter. The plan shall: (1) document the individual's professional development goals; (2) be appropriate for the ages of children in their care; (3) include the continuing education, coursework or training needed to meet the individual's planned goals; (4) be completed by the operator and staff member in a collaborative manner; and (5) be maintained in their personnel file. Sample professional development plan templates may be found on the Division's website at www.ncchildren.ncdhhs.gov under provider and provider documents. An annual evaluation of staff is required to measure job performance, however more frequent observations with feedback will remind staff of what is expected from them. When doing observations be mindful of staff interactions with children, tone of voice, use of language, how staff responds to conflicts among children, staff discipline techniques, the variety of activities that staff offer children, and how staff work with other staff. Providing constructive feedback on a regular basis about work performance will allow appropriate time to make corrections in performance and/or behavior. Feedback is valuable in motivating staff and improving overall performance. NC WORKS: make sure all staff have updated information in NC WORKS showing their most recent education. Staff education for the QRIS Rated License will be determined by the information available in WORKS. • Workforce Education Unit https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit • DCDEE-WORKS Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov Contact Clean Classroom for Carolina Kids 1-888-997-9290 https://www.cleanwaterforuskids.org/en/carolina/contact/ Regarding lead in paint and asbestos testing. Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. The CBC process must be completed before a person can begin work; therefore, a Qualification Letter must be on file prior to employment. Any employee in a licensed childcare facility who is ever left alone with a child or group of children for any length of time must have a background check completed through the Division of Child Development and Early Education (DCDEE). A CBC must be completed every five years. An expiration date is listed on each Qualification Letter. Submissions can be made six months before the expiration date. Operators will need to be proactive and make staffing decisions and arrangements in advance to avoid non-compliance with this and other DCDEE staffing requirements. Having applicants submit a copy of their Qualification Letter along with their resume and application can facilitate a shorter selection and hiring process. Criminal background checks must be completed online. To complete online criminal background check applications, go to www.ncchildcare.nc.gov/general/dhhscrc.asp. The $26.50 payment is a part of the online criminal background check application process. Fingerprints must be completed through LIVESCAN at your local county sheriff’s office. If you have any questions regarding the criminal background check process, dial 1-800-859-0829 and ask for the criminal background unit. Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility was provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. Thank you for your time today. If you have any questions or concerns, please feel free to contact me at 336-681-8348 or by email at jen.jones@dhhs.nc.gov. For additional concerns, contact Michele Remington, Licensing Supervisor, at michele.remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.