Lifespan Early Learning Center

10A NCAC 09 .3009 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 49 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit, including compliance with requirements located in Child Care Rule Section .3000 in space 2 and space 3, where children participating in the NC Pre-K program are cared for. You, Carrie Hogan, Director, assisted me with today’s visit. The last annual compliance visit was conducted on March 10, 2025. The last sanitation inspection was completed on November 6, 2025, with a “Superior” classification. The last fire inspection was completed on September 17, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the environment was completed. Children were observed engaging in free choice activities, toileting and handwashing routines, outdoor gross motor, lunch, and rest time. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on January 13, 2026. Emergency drills are being completed every three months as required. The last emergency drill in the form of a lockdown was completed on January 21, 2026. Your playground meets child care safety standards. The last playground inspection was completed on January 23, 2026. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. All medications and Medical Action Plans were monitored during today’s visit. A selection of staff and children’s files were monitored during today’s visit. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teachers, Candice Adams and Hannah Smith. The teachers are Carolyn Withers and Mary Potts. A selection of files were monitored for complete health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am- 2:30pm and 8:30am- 3:00pm. Parent conferences are held three times per year. Staff use the Brightwheel app, Ready Rosie, Teaching Strategies family app, and face to face to communicate with parents. In addition, classrooms use communication folders, and complete family engagement activities monthly, and monthly newsletters. The following violations were documented today: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 4, one emergency medication did not contain the pharmacy label. .0803(2)(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 3, one emergency medication expired 1/2026. .0803(12) Technical Assistance was provided on the following: • It is recommended that medications be monitored quarterly to ensure that the medication and permission to administer forms are in compliance and have the proper prescription label on the medication from the pharmacy. Consultation was provided on the following: • QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization. You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than August 14, 2026. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than August 14, 2026. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. o Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than August 14, 2026. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than August 14, 2026. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 26, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 49 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit, including compliance with requirements located in Child Care Rule Section .3000 in space 2 and space 3, where children participating in the NC Pre-K program are cared for. You, Carrie Hogan, Director, assisted me with today’s visit. The last annual compliance visit was conducted on March 10, 2025. The last sanitation inspection was completed on November 6, 2025, with a “Superior” classification. The last fire inspection was completed on September 17, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the environment was completed. Children were observed engaging in free choice activities, toileting and handwashing routines, outdoor gross motor, lunch, and rest time. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on January 13, 2026. Emergency drills are being completed every three months as required. The last emergency drill in the form of a lockdown was completed on January 21, 2026. Your playground meets child care safety standards. The last playground inspection was completed on January 23, 2026. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. All medications and Medical Action Plans were monitored during today’s visit. A selection of staff and children’s files were monitored during today’s visit. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teachers, Candice Adams and Hannah Smith. The teachers are Carolyn Withers and Mary Potts. A selection of files were monitored for complete health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am- 2:30pm and 8:30am- 3:00pm. Parent conferences are held three times per year. Staff use the Brightwheel app, Ready Rosie, Teaching Strategies family app, and face to face to communicate with parents. In addition, classrooms use communication folders, and complete family engagement activities monthly, and monthly newsletters. The following violations were documented today: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 4, one emergency medication did not contain the pharmacy label. .0803(2)(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 3, one emergency medication expired 1/2026. .0803(12) Technical Assistance was provided on the following: • It is recommended that medications be monitored quarterly to ensure that the medication and permission to administer forms are in compliance and have the proper prescription label on the medication from the pharmacy. Consultation was provided on the following: • QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization. You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than August 14, 2026. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than August 14, 2026. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. o Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than August 14, 2026. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than August 14, 2026. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 26, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 16 Completed Date: 3/10/2025 Age: From 1 To 7 Total Minutes: 255 Time In: 10:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit, including compliance with requirements located in Child Care Rule Section .3000 in space 1, space 2 and space 3, where children participating in the NC Pre-K program are cared for. You, Carrie Hogan, Director, assisted me with today’s visit. The last annual compliance visit was conducted on April 18, 2024. The last sanitation inspection was completed on October 22, 2024, with a “Superior” classification. The last fire inspection was conducted September 13, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 95 percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, first aid and CPR poster, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during free choice activities, outdoor play, lunch, and rest time. Fire drills were completed monthly as required. The last fire drill was completed on February 26, 2025. Emergency drills are being completed every three months as required. The last emergency drill in the form of a lockdown was completed on January 16, 2025. The last outdoor playground inspection was completed on February 26, 2026. No concerns were observed on your outdoor play areas. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. All medications and Medical Action Plan were monitored during today’s visit. A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teachers, Candice Adams, Keisha Baker, and Hannah Smith. The teachers are Carolyn Withers, Kaylie Holmes, and Mary Potts. A selection of files were monitored for complete health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am- 2:30pm and 8:30am- 3:00pm. Parent conferences are held three times per year. Staff use the Brightwheel app, Ready Rosie, Teaching Strategies family app, and face to face to communicate with parents. In addition, you use communication folders, and complete family engagement activities monthly, and monthly newsletters. The following violations were documented today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The swing set on the preschool playground had areas with chipping paint. G.S. 110-91(6); .0601(b) 1314 Emergency information did not name childs health care professional. Two children's application did not list a hospital and/or health care professional. .0802(c)(2) 1832 Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Two children's application did not have the health care needs section complete. .0801 (a)(5) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/28/23 and 8/19/24 did not complete the shaken baby head trauma policy prior to caring for children. .0608(d)(1-4) Technical Assistance was provided on the following: 1. We discussed that new staff should review and sign the shaken baby head trauma policy prior to caring for children. This can be reviewed with staff during initial orientation before they are released to work in the classroom. 2. We discussed administrative staff reviewing children’s applications during the enrollment process with families to ensure that all items on the application are completed. If a question does not apply to the child, it should be marked with “N/A”. 3. We discussed staff monitoring the outdoor play area daily for hazards and broken materials. It is recommended that signs of chipping paint be documented on the outdoor inspection checklist and administrative staff should be notified for the repairs to be completed in a timely manner. Consultation was provided on the following: NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -DCDEE ABCMS Applicant website: https://ncabcms.nc.gov/DCDEE/Applicant/ -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 16 Completed Date: 3/10/2025 Age: From 1 To 7 Total Minutes: 255 Time In: 10:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit, including compliance with requirements located in Child Care Rule Section .3000 in space 1, space 2 and space 3, where children participating in the NC Pre-K program are cared for. You, Carrie Hogan, Director, assisted me with today’s visit. The last annual compliance visit was conducted on April 18, 2024. The last sanitation inspection was completed on October 22, 2024, with a “Superior” classification. The last fire inspection was conducted September 13, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 95 percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, first aid and CPR poster, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during free choice activities, outdoor play, lunch, and rest time. Fire drills were completed monthly as required. The last fire drill was completed on February 26, 2025. Emergency drills are being completed every three months as required. The last emergency drill in the form of a lockdown was completed on January 16, 2025. The last outdoor playground inspection was completed on February 26, 2026. No concerns were observed on your outdoor play areas. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. All medications and Medical Action Plan were monitored during today’s visit. A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teachers, Candice Adams, Keisha Baker, and Hannah Smith. The teachers are Carolyn Withers, Kaylie Holmes, and Mary Potts. A selection of files were monitored for complete health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am- 2:30pm and 8:30am- 3:00pm. Parent conferences are held three times per year. Staff use the Brightwheel app, Ready Rosie, Teaching Strategies family app, and face to face to communicate with parents. In addition, you use communication folders, and complete family engagement activities monthly, and monthly newsletters. The following violations were documented today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The swing set on the preschool playground had areas with chipping paint. G.S. 110-91(6); .0601(b) 1314 Emergency information did not name childs health care professional. Two children's application did not list a hospital and/or health care professional. .0802(c)(2) 1832 Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Two children's application did not have the health care needs section complete. .0801 (a)(5) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/28/23 and 8/19/24 did not complete the shaken baby head trauma policy prior to caring for children. .0608(d)(1-4) Technical Assistance was provided on the following: 1. We discussed that new staff should review and sign the shaken baby head trauma policy prior to caring for children. This can be reviewed with staff during initial orientation before they are released to work in the classroom. 2. We discussed administrative staff reviewing children’s applications during the enrollment process with families to ensure that all items on the application are completed. If a question does not apply to the child, it should be marked with “N/A”. 3. We discussed staff monitoring the outdoor play area daily for hazards and broken materials. It is recommended that signs of chipping paint be documented on the outdoor inspection checklist and administrative staff should be notified for the repairs to be completed in a timely manner. Consultation was provided on the following: NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -DCDEE ABCMS Applicant website: https://ncabcms.nc.gov/DCDEE/Applicant/ -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 16 Completed Date: 3/10/2025 Age: From 1 To 7 Total Minutes: 255 Time In: 10:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit, including compliance with requirements located in Child Care Rule Section .3000 in space 1, space 2 and space 3, where children participating in the NC Pre-K program are cared for. You, Carrie Hogan, Director, assisted me with today’s visit. The last annual compliance visit was conducted on April 18, 2024. The last sanitation inspection was completed on October 22, 2024, with a “Superior” classification. The last fire inspection was conducted September 13, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 95 percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, first aid and CPR poster, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during free choice activities, outdoor play, lunch, and rest time. Fire drills were completed monthly as required. The last fire drill was completed on February 26, 2025. Emergency drills are being completed every three months as required. The last emergency drill in the form of a lockdown was completed on January 16, 2025. The last outdoor playground inspection was completed on February 26, 2026. No concerns were observed on your outdoor play areas. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. All medications and Medical Action Plan were monitored during today’s visit. A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teachers, Candice Adams, Keisha Baker, and Hannah Smith. The teachers are Carolyn Withers, Kaylie Holmes, and Mary Potts. A selection of files were monitored for complete health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am- 2:30pm and 8:30am- 3:00pm. Parent conferences are held three times per year. Staff use the Brightwheel app, Ready Rosie, Teaching Strategies family app, and face to face to communicate with parents. In addition, you use communication folders, and complete family engagement activities monthly, and monthly newsletters. The following violations were documented today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The swing set on the preschool playground had areas with chipping paint. G.S. 110-91(6); .0601(b) 1314 Emergency information did not name childs health care professional. Two children's application did not list a hospital and/or health care professional. .0802(c)(2) 1832 Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Two children's application did not have the health care needs section complete. .0801 (a)(5) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/28/23 and 8/19/24 did not complete the shaken baby head trauma policy prior to caring for children. .0608(d)(1-4) Technical Assistance was provided on the following: 1. We discussed that new staff should review and sign the shaken baby head trauma policy prior to caring for children. This can be reviewed with staff during initial orientation before they are released to work in the classroom. 2. We discussed administrative staff reviewing children’s applications during the enrollment process with families to ensure that all items on the application are completed. If a question does not apply to the child, it should be marked with “N/A”. 3. We discussed staff monitoring the outdoor play area daily for hazards and broken materials. It is recommended that signs of chipping paint be documented on the outdoor inspection checklist and administrative staff should be notified for the repairs to be completed in a timely manner. Consultation was provided on the following: NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -DCDEE ABCMS Applicant website: https://ncabcms.nc.gov/DCDEE/Applicant/ -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 16 Completed Date: 3/10/2025 Age: From 1 To 7 Total Minutes: 255 Time In: 10:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit, including compliance with requirements located in Child Care Rule Section .3000 in space 1, space 2 and space 3, where children participating in the NC Pre-K program are cared for. You, Carrie Hogan, Director, assisted me with today’s visit. The last annual compliance visit was conducted on April 18, 2024. The last sanitation inspection was completed on October 22, 2024, with a “Superior” classification. The last fire inspection was conducted September 13, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 95 percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, first aid and CPR poster, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during free choice activities, outdoor play, lunch, and rest time. Fire drills were completed monthly as required. The last fire drill was completed on February 26, 2025. Emergency drills are being completed every three months as required. The last emergency drill in the form of a lockdown was completed on January 16, 2025. The last outdoor playground inspection was completed on February 26, 2026. No concerns were observed on your outdoor play areas. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. All medications and Medical Action Plan were monitored during today’s visit. A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teachers, Candice Adams, Keisha Baker, and Hannah Smith. The teachers are Carolyn Withers, Kaylie Holmes, and Mary Potts. A selection of files were monitored for complete health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am- 2:30pm and 8:30am- 3:00pm. Parent conferences are held three times per year. Staff use the Brightwheel app, Ready Rosie, Teaching Strategies family app, and face to face to communicate with parents. In addition, you use communication folders, and complete family engagement activities monthly, and monthly newsletters. The following violations were documented today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The swing set on the preschool playground had areas with chipping paint. G.S. 110-91(6); .0601(b) 1314 Emergency information did not name childs health care professional. Two children's application did not list a hospital and/or health care professional. .0802(c)(2) 1832 Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Two children's application did not have the health care needs section complete. .0801 (a)(5) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/28/23 and 8/19/24 did not complete the shaken baby head trauma policy prior to caring for children. .0608(d)(1-4) Technical Assistance was provided on the following: 1. We discussed that new staff should review and sign the shaken baby head trauma policy prior to caring for children. This can be reviewed with staff during initial orientation before they are released to work in the classroom. 2. We discussed administrative staff reviewing children’s applications during the enrollment process with families to ensure that all items on the application are completed. If a question does not apply to the child, it should be marked with “N/A”. 3. We discussed staff monitoring the outdoor play area daily for hazards and broken materials. It is recommended that signs of chipping paint be documented on the outdoor inspection checklist and administrative staff should be notified for the repairs to be completed in a timely manner. Consultation was provided on the following: NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -DCDEE ABCMS Applicant website: https://ncabcms.nc.gov/DCDEE/Applicant/ -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 4/18/2024 Number Present: 47 Completed Date: 4/18/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit, including compliance with requirements located in Child Care Rule Section .3000 in space 3 and space 1, where children participating in the NC Pre-K program are cared for. You, Mary Parr, Director, assisted me with today’s visit. The last annual compliance visit was conducted on June 6, 2023. The last sanitation inspection was completed on February 28, 2024, with a “Superior” classification. The last fire inspection was conducted September 22, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 94 percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, first aid and CPR poster, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during free choice activities, teacher led small groups, outdoor play, and lunch. Fire drills were completed monthly as required. The last fire drill was conducted on March 17, 2024. Emergency drills are being conducted every three months as required. The last emergency drill in the form of a lockdown was completed on January 30, 2024. The last outdoor playground inspection was completed on March 26, 2026. No concerns were observed on your outdoor play areas. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. One Medical Action Plan was monitored during today’s visit. All medications, topical ointments, and sunscreens were monitored during today’s visit. A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teachers, Candice Adams and Carrie Hogan, and teachers, Carolyn Withers and Kaylie Holmes. A selection of files were monitored for completed health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am- 2:30pm and 8:30am- 3:00pm to 2:00pm. Parent conferences are held three times per year. Staff use the Brightwheel app, ClassDojo app, Ready Rosie, and face to face to communicate with parents. In addition, you use communication folders, and complete family engagement activities monthly, and weekly newsletters. The following violations were documented today: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 3, one child's permission to administer topical ointment form expired 3/31/24. In space 1, one child's prescription medication was not returned after the 7 day course of treatment as labeled on the prescription. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 2, items were stored in ziploc bags and small plastic bags on a shelf accessible to children. .0604(q) Technical Assistance was provided on the following: 1. We discussed reviewing prescription medications when they are brought into the facility to document the specified timeframe that the medication should be given to children. A checklist of medications, topical ointments, and/or sunscreens can be made for staff to easily reference expiration dates of the medication, ointment, and permission to administer forms. Once a medication, ointment, and/or sunscreen expires or its permission to administer form expires; it should be returned to the parent or discarded within 72 hours. 2. We discussed that items that can be easily torn apart, small in size, and items stored in plastic such as Ziploc bags should be stored 5 feet or locked when children under three years of age are in care. Consultation was provided on the following: 1. Your facility is listed in cohort 3 for resuming the star rated license. The facility’s planning year is July 1, 2025, through June 30, 2026. The facility’s reassessment year will be July 1, 2026, through June 30, 2027. 2. Ongoing training hours are monitored from staff members’ hire date annually. Any training that are taken after the annual hire date will count towards ongoing training hours each year. 3. Staff members can document whole group screen time on their activity plan. Staff should list the title and the duration on their activity plan to ensure they do not go over the limited weekly amount of screen time. 4. Please reach out to your local building, fire, sanitation, and zoning inspectors for guidance on the potential location in Troutman. Once approved inspections are complete, you may reach out to Carolyn Conley, Lead Child Care Consultant at 704-594-0149 for assistance with the next steps of licensure. 5. If providers are having trouble with general Moodle issues, please contact Amia Eaton at Amia.Eaton@dhhs.nc.gov. If providers are having trouble with Health and Safety training modules on Moodle, please visit the North Carolina Child Care Health and Safety Resource Center to submit a request for assistance. https://healthychildcare.unc.edu/contact-us-form/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 4/18/2024 Number Present: 47 Completed Date: 4/18/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit, including compliance with requirements located in Child Care Rule Section .3000 in space 3 and space 1, where children participating in the NC Pre-K program are cared for. You, Mary Parr, Director, assisted me with today’s visit. The last annual compliance visit was conducted on June 6, 2023. The last sanitation inspection was completed on February 28, 2024, with a “Superior” classification. The last fire inspection was conducted September 22, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 94 percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, first aid and CPR poster, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during free choice activities, teacher led small groups, outdoor play, and lunch. Fire drills were completed monthly as required. The last fire drill was conducted on March 17, 2024. Emergency drills are being conducted every three months as required. The last emergency drill in the form of a lockdown was completed on January 30, 2024. The last outdoor playground inspection was completed on March 26, 2026. No concerns were observed on your outdoor play areas. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. One Medical Action Plan was monitored during today’s visit. All medications, topical ointments, and sunscreens were monitored during today’s visit. A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teachers, Candice Adams and Carrie Hogan, and teachers, Carolyn Withers and Kaylie Holmes. A selection of files were monitored for completed health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am- 2:30pm and 8:30am- 3:00pm to 2:00pm. Parent conferences are held three times per year. Staff use the Brightwheel app, ClassDojo app, Ready Rosie, and face to face to communicate with parents. In addition, you use communication folders, and complete family engagement activities monthly, and weekly newsletters. The following violations were documented today: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 3, one child's permission to administer topical ointment form expired 3/31/24. In space 1, one child's prescription medication was not returned after the 7 day course of treatment as labeled on the prescription. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 2, items were stored in ziploc bags and small plastic bags on a shelf accessible to children. .0604(q) Technical Assistance was provided on the following: 1. We discussed reviewing prescription medications when they are brought into the facility to document the specified timeframe that the medication should be given to children. A checklist of medications, topical ointments, and/or sunscreens can be made for staff to easily reference expiration dates of the medication, ointment, and permission to administer forms. Once a medication, ointment, and/or sunscreen expires or its permission to administer form expires; it should be returned to the parent or discarded within 72 hours. 2. We discussed that items that can be easily torn apart, small in size, and items stored in plastic such as Ziploc bags should be stored 5 feet or locked when children under three years of age are in care. Consultation was provided on the following: 1. Your facility is listed in cohort 3 for resuming the star rated license. The facility’s planning year is July 1, 2025, through June 30, 2026. The facility’s reassessment year will be July 1, 2026, through June 30, 2027. 2. Ongoing training hours are monitored from staff members’ hire date annually. Any training that are taken after the annual hire date will count towards ongoing training hours each year. 3. Staff members can document whole group screen time on their activity plan. Staff should list the title and the duration on their activity plan to ensure they do not go over the limited weekly amount of screen time. 4. Please reach out to your local building, fire, sanitation, and zoning inspectors for guidance on the potential location in Troutman. Once approved inspections are complete, you may reach out to Carolyn Conley, Lead Child Care Consultant at 704-594-0149 for assistance with the next steps of licensure. 5. If providers are having trouble with general Moodle issues, please contact Amia Eaton at Amia.Eaton@dhhs.nc.gov. If providers are having trouble with Health and Safety training modules on Moodle, please visit the North Carolina Child Care Health and Safety Resource Center to submit a request for assistance. https://healthychildcare.unc.edu/contact-us-form/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 16 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 09:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s Routine Unannounced visit was to monitor for compliance with applicable child care requirements. You, Mary Parr, Director, assisted me with today’s visit. The last Annual Compliance Visit was completed on June 6, 2023. The facility operates with a five-star license issued on December 9, 2022, earning seven points in program standards, seven points in education standards, and one quality point. The 18-month compliance history was 94% as of January 3, 2024. The last sanitation inspection was completed on December 1, 2023, with a “Superior” classification. The last fire inspection was completed on September 22, 2023, and your facility was approved for daytime care only. You gave me a copy of the fire inspection during today’s visit. I observed your Five- Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated September 2023, Emergency Medical Care Plan, evacuation plans, current daily schedules, staff-child ratio sheets, and allergies posted as required. I observed adequate supervision, staff/child ratios reduced by 1, enhanced space and licensed capacity maintained, and approved space used during today’s visit. I observed sign-in and out sheets located in each classroom on clipboards. Attendance records were observed to be current and in compliance. I observed children during free play, outdoor gross motor play, small group activities, and lunch. Lunch consisted of Hawaiian chicken, stir fry with vegetables, strawberries, whole wheat bread, and milk. I observed two topical ointments and three sunscreens in the facility. I monitored these two topical ointments and three sunscreens and their permission to administer form to be current and in compliance. I observed two emergency prescription medications. I monitored these two emergency prescription medications and their permission to administer form to be current and in compliance. I observed monthly outdoor inspections documented on the outdoor inspection form. I observed your most recent outdoor inspection was conducted on December 19, 2023. I observed monthly fire drills documented on the emergency drill log. I observed the most recent fire drill was conducted on December 19, 2023, at 10:06am with two minutes and twenty-six seconds to evacuate. I observed the most recent emergency drill in the form of a shelter-in-place was conducted on October 30, 2023, at 10:51am with one minute and fifty-nine seconds to shelter-in-place. Please conduct an emergency drill in the month of January 2024 to maintain compliance with completing an emergency drill every three months. I observed your incident log to be current and complete as required. You stated that you do not provide transportation. I observed two new staff members had been hired since the last ACV on June 6, 2023. I monitored these two new staff members’ files during today’s visit. I monitored eleven staff files for valid Criminal Background Check (CBC) qualification letters, valid CPR and First Aid training and valid ITS- SIDS training. I observed no violations related to staff records. The following violation was cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 9/22/23. The fire inspection was received during today's visit. 10A NCAC 09 .0304(a) During today’s visit, I provided technical assistance (TA) regarding the following topics: 1. We discussed that fire inspections should be conducted annually on or before the expiration date of your current inspection. Once fire inspections are completed, please send the current inspection report to me within 7 days. During today’s visit, I provided consultation regarding the following topics: 1. We discussed that your facility is listed in cohort 3 for resuming the star rated license. July 1, 2025, through June 30, 2026, will be your facility’s planning year. July 1, 2026, through June 30, 2027, will be your facility's reassessment year. 2. We discussed that Recognizing Suspicions of Child Maltreatment should be taken within 90 days of employment. A training on Child Maltreatment should be taken every five years thereafter. You may reach out to the local Partnership for Young Children or Department of Social Services to inquire about training opportunities related to this topic. If a training cannot be found, you may retake the Recognizing and Responding to Suspicions of Child Maltreatment training that can be located at www.preventchildabusenc.org. Please retain these certificates in your staff personnel file for review. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. Due to the violation being corrected during today’s visit, a compliance letter is not due at this time. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LIFESPAN Early Learning Center Facility ID: 49000254 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 16 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 09:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s Routine Unannounced visit was to monitor for compliance with applicable child care requirements. You, Mary Parr, Director, assisted me with today’s visit. The last Annual Compliance Visit was completed on June 6, 2023. The facility operates with a five-star license issued on December 9, 2022, earning seven points in program standards, seven points in education standards, and one quality point. The 18-month compliance history was 94% as of January 3, 2024. The last sanitation inspection was completed on December 1, 2023, with a “Superior” classification. The last fire inspection was completed on September 22, 2023, and your facility was approved for daytime care only. You gave me a copy of the fire inspection during today’s visit. I observed your Five- Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated September 2023, Emergency Medical Care Plan, evacuation plans, current daily schedules, staff-child ratio sheets, and allergies posted as required. I observed adequate supervision, staff/child ratios reduced by 1, enhanced space and licensed capacity maintained, and approved space used during today’s visit. I observed sign-in and out sheets located in each classroom on clipboards. Attendance records were observed to be current and in compliance. I observed children during free play, outdoor gross motor play, small group activities, and lunch. Lunch consisted of Hawaiian chicken, stir fry with vegetables, strawberries, whole wheat bread, and milk. I observed two topical ointments and three sunscreens in the facility. I monitored these two topical ointments and three sunscreens and their permission to administer form to be current and in compliance. I observed two emergency prescription medications. I monitored these two emergency prescription medications and their permission to administer form to be current and in compliance. I observed monthly outdoor inspections documented on the outdoor inspection form. I observed your most recent outdoor inspection was conducted on December 19, 2023. I observed monthly fire drills documented on the emergency drill log. I observed the most recent fire drill was conducted on December 19, 2023, at 10:06am with two minutes and twenty-six seconds to evacuate. I observed the most recent emergency drill in the form of a shelter-in-place was conducted on October 30, 2023, at 10:51am with one minute and fifty-nine seconds to shelter-in-place. Please conduct an emergency drill in the month of January 2024 to maintain compliance with completing an emergency drill every three months. I observed your incident log to be current and complete as required. You stated that you do not provide transportation. I observed two new staff members had been hired since the last ACV on June 6, 2023. I monitored these two new staff members’ files during today’s visit. I monitored eleven staff files for valid Criminal Background Check (CBC) qualification letters, valid CPR and First Aid training and valid ITS- SIDS training. I observed no violations related to staff records. The following violation was cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 9/22/23. The fire inspection was received during today's visit. 10A NCAC 09 .0304(a) During today’s visit, I provided technical assistance (TA) regarding the following topics: 1. We discussed that fire inspections should be conducted annually on or before the expiration date of your current inspection. Once fire inspections are completed, please send the current inspection report to me within 7 days. During today’s visit, I provided consultation regarding the following topics: 1. We discussed that your facility is listed in cohort 3 for resuming the star rated license. July 1, 2025, through June 30, 2026, will be your facility’s planning year. July 1, 2026, through June 30, 2027, will be your facility's reassessment year. 2. We discussed that Recognizing Suspicions of Child Maltreatment should be taken within 90 days of employment. A training on Child Maltreatment should be taken every five years thereafter. You may reach out to the local Partnership for Young Children or Department of Social Services to inquire about training opportunities related to this topic. If a training cannot be found, you may retake the Recognizing and Responding to Suspicions of Child Maltreatment training that can be located at www.preventchildabusenc.org. Please retain these certificates in your staff personnel file for review. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. Due to the violation being corrected during today’s visit, a compliance letter is not due at this time. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times