Future Generation Child Development Center, Inc.

10A NCAC 09 .3009 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 12/1/2025 Number Present: 24 Completed Date: 12/1/2025 Age: From 2 To 5 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in space 6, where children participating in the NC Pre-K program are cared for. You, Latonya Graham, Owner/Director, assisted me with today’s visit. The center currently operates with a four-star license, issued August 8, 2020, earning five points in the education component, five points in the program standards component and 1 quality point. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The last sanitation inspection was completed on October 27, 2025, with a “Superior” classification. The last fire inspection was completed on January 24, 2025. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor gross motor, toileting and handwashing routines, lunch, and rest time. The Emergency Drill Log was monitored for completed fire, lock down, and shelter-in-place drills. The last fire drill was completed on November 24, 2025. The last lockdown drill was completed on August 18, 2025. Your outdoor play area meets child care safety standards. The last documented outdoor inspection was completed on October 21, 2025. Materials, toys, and equipment throughout the facility were of sufficient quantity and developmentally appropriate. The center does not provide transportation. No children currently enrolled have medications or medical action plans. A selection of staff and children’s files were monitored during today’s visit. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teacher, Tameka Wise, and teacher, Torskiki Williams. A selection of files were monitored for complete health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. TS GOLD checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am to 2:00pm. Parent conferences are held three times per year and home visits are conducted. You stated that you use the teaching strategies, Ready Rosie, email, phone, and face to face to communicate with parents. In addition complete parent engagement activities to invite families to the classroom at the end of each study. The facility has completed lead water testing. Lead paint and asbestos testing with Clean Water for Carolina Kids is under survey review. You provided me with a print out showing all current staff members connected to the facility's ABCMS roster. When reviewing the system, one staff member who no longer works at the facility is showing on the roster. I have contacted the Criminal Background Unit for clarification. An additional violation may or may not be cited pending clarification. The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space 2 and space 5, books had torn pages, covers, and/or broken spines. G.S. 110-91(6); .0601(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 9/23/25 did not sign acknowledgement until 9/25/25. .0608(d)(1-4) Technical Assistance was provided on the following: • We discussed ensuring that new staff complete required documents by the required due date according to the staff file checklist. The Shaken Baby and Abusive Head Trauma policy should be signed prior to working with children ages zero to five. • We discussed that when materials become worn, torn, and not in good repair, they should be removed and replaced within the facility. QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization . You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. • Access resources, trainings, and outreach via ncrlap.org. • Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 12/1/2025 Number Present: 24 Completed Date: 12/1/2025 Age: From 2 To 5 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in space 6, where children participating in the NC Pre-K program are cared for. You, Latonya Graham, Owner/Director, assisted me with today’s visit. The center currently operates with a four-star license, issued August 8, 2020, earning five points in the education component, five points in the program standards component and 1 quality point. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The last sanitation inspection was completed on October 27, 2025, with a “Superior” classification. The last fire inspection was completed on January 24, 2025. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor gross motor, toileting and handwashing routines, lunch, and rest time. The Emergency Drill Log was monitored for completed fire, lock down, and shelter-in-place drills. The last fire drill was completed on November 24, 2025. The last lockdown drill was completed on August 18, 2025. Your outdoor play area meets child care safety standards. The last documented outdoor inspection was completed on October 21, 2025. Materials, toys, and equipment throughout the facility were of sufficient quantity and developmentally appropriate. The center does not provide transportation. No children currently enrolled have medications or medical action plans. A selection of staff and children’s files were monitored during today’s visit. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teacher, Tameka Wise, and teacher, Torskiki Williams. A selection of files were monitored for complete health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. TS GOLD checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am to 2:00pm. Parent conferences are held three times per year and home visits are conducted. You stated that you use the teaching strategies, Ready Rosie, email, phone, and face to face to communicate with parents. In addition complete parent engagement activities to invite families to the classroom at the end of each study. The facility has completed lead water testing. Lead paint and asbestos testing with Clean Water for Carolina Kids is under survey review. You provided me with a print out showing all current staff members connected to the facility's ABCMS roster. When reviewing the system, one staff member who no longer works at the facility is showing on the roster. I have contacted the Criminal Background Unit for clarification. An additional violation may or may not be cited pending clarification. The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space 2 and space 5, books had torn pages, covers, and/or broken spines. G.S. 110-91(6); .0601(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 9/23/25 did not sign acknowledgement until 9/25/25. .0608(d)(1-4) Technical Assistance was provided on the following: • We discussed ensuring that new staff complete required documents by the required due date according to the staff file checklist. The Shaken Baby and Abusive Head Trauma policy should be signed prior to working with children ages zero to five. • We discussed that when materials become worn, torn, and not in good repair, they should be removed and replaced within the facility. QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization . You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. • Access resources, trainings, and outreach via ncrlap.org. • Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 12/1/2025 Number Present: 24 Completed Date: 12/1/2025 Age: From 2 To 5 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in space 6, where children participating in the NC Pre-K program are cared for. You, Latonya Graham, Owner/Director, assisted me with today’s visit. The center currently operates with a four-star license, issued August 8, 2020, earning five points in the education component, five points in the program standards component and 1 quality point. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The last sanitation inspection was completed on October 27, 2025, with a “Superior” classification. The last fire inspection was completed on January 24, 2025. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor gross motor, toileting and handwashing routines, lunch, and rest time. The Emergency Drill Log was monitored for completed fire, lock down, and shelter-in-place drills. The last fire drill was completed on November 24, 2025. The last lockdown drill was completed on August 18, 2025. Your outdoor play area meets child care safety standards. The last documented outdoor inspection was completed on October 21, 2025. Materials, toys, and equipment throughout the facility were of sufficient quantity and developmentally appropriate. The center does not provide transportation. No children currently enrolled have medications or medical action plans. A selection of staff and children’s files were monitored during today’s visit. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC PreK staff are lead teacher, Tameka Wise, and teacher, Torskiki Williams. A selection of files were monitored for complete health assessments and developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. TS GOLD checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The classroom operates from 8:00am to 2:00pm. Parent conferences are held three times per year and home visits are conducted. You stated that you use the teaching strategies, Ready Rosie, email, phone, and face to face to communicate with parents. In addition complete parent engagement activities to invite families to the classroom at the end of each study. The facility has completed lead water testing. Lead paint and asbestos testing with Clean Water for Carolina Kids is under survey review. You provided me with a print out showing all current staff members connected to the facility's ABCMS roster. When reviewing the system, one staff member who no longer works at the facility is showing on the roster. I have contacted the Criminal Background Unit for clarification. An additional violation may or may not be cited pending clarification. The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space 2 and space 5, books had torn pages, covers, and/or broken spines. G.S. 110-91(6); .0601(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 9/23/25 did not sign acknowledgement until 9/25/25. .0608(d)(1-4) Technical Assistance was provided on the following: • We discussed ensuring that new staff complete required documents by the required due date according to the staff file checklist. The Shaken Baby and Abusive Head Trauma policy should be signed prior to working with children ages zero to five. • We discussed that when materials become worn, torn, and not in good repair, they should be removed and replaced within the facility. QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization . You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. • Access resources, trainings, and outreach via ncrlap.org. • Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: 0425-256L Visit Date: 5/2/2025 Number Present: 20 Completed Date: 5/2/2025 Age: From 1 To 5 Total Minutes: 180 Time In: 10:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. You, Latonya Graham Director, assisted me with the visit. There are allegations of violations of childcare requirements regarding an unsafe environment. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and permit restrictions were monitored during today’s visit. Children were observed engaged in free choice activities, outdoor play, toileting and handwashing routines, lunch, and rest time. I spoke with you and asked if you had any concerns with children being cared for in an unsafe environment. You stated that you did not have any concerns. I asked if you had any concerns with the Emotional Support Animal (ESA) being at the facility, you stated that you didn’t have any concerns. You stated that prior to bringing the service dog to the facility you contacted DCDEE and the Environmental Health Inspector to ensure the proper procedures were in place. You stated that you have complied with the previous technical assistance that was given during previous visits. You stated that the service dog is rarely present at the facility due to previous visits. You stated that after the last visit conducted by DCDEE that you prepared a memo for parents and did a verbal survey in reference to the dog being at the facility. You stated that no parents had concerns. You provided me with a copy of the memo during today’s visit. I asked you if you were aware of an incident that occurred involving the dog and minor injuries to a child. You stated that a child got scratched a few weeks ago due to the child getting in the dog’s face and trying to take the dogs toy. You stated that the dog does not go on the playground when children are playing. You stated that you cleanup after the dog when it uses the bathroom. You stated that the dog may be in the separate fenced area beside the playground where children play. I asked you about the procedures for completing incident reports. You stated that incident reports are completed, and parents sign the report, and the report is filed in the children’s file. You stated that parents have signed the animal acknowledgement form, there is a sign posted notifying others of the service dog, you have verbally spoke to parents, and it is in your parent handbook. You stated that the children love the dog and interact with him fine. You stated that the dog does not come in building 1 at all. You stated that you take the dog to the groomer every two weeks and gets his nails clipped and bathed. Information was reported by staff that there is a dog present some days at the facility. I observed a sign posted on the door of building 2 that states “service dog in training”. It was reported that the dog is often allowed to be in areas where children routinely play and congregate and at times accessing toys and materials provided for children. Staff stated that there are times when the director or themselves have to clean up the area where the dog uses the bathroom. Staff stated that the dog does wander around the classroom, the dog is allowed around the children at random times other than planned activities. Staff stated that if the dog gets too wound up, the dog is put back in the office with the director. I asked staff if they were aware of an incident that occurred involving the dog and minor injuries to a child. Staff stated that the dog was out mingling with the children when a child was trying to take the dog’s toy, and the dog scratched the child in the face. Staff reported that first aid was administered to the child, but the staff present did not complete an incident report. Staff also reported that the dog does nip and growl at children at times. Staff stated that they are aware that incident reports are to be completed when a child is injured. Staff stated that if an incident occurs in the head area, parents are notified immediately. Staff stated that if injuries occur from the shoulders down parents are notified at pickup time. During today’s visit I monitored a file folder that contained pet records. A selection of children’s files was monitored for signed Animal Acknowledgement forms. A selection of Incident reports and the incident log was reviewed during today’s visit. During today’s visit I observed the Emotional Support Animal (ESA) to be in its designated crate. I monitored activity plans for the month of April that document one planned activity a week that involved the Emotional Support Animal (ESA). I was able to confirm the allegation based on information received from interviewed staff and review of incident reports and logs during today’s visit. Therefore, the allegation regarding an unsafe environment was substantiated. Based on the information received there were 20 children present ages one to five years old during today’s visit. The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. It was reported that an emotional support animal (ESA) that is present at the facility is permitted to be in the classroom outside of planned activities, the ESA has scratched a child in the face, and the ESA does growl and nip at children at times. 10A NCAC 09 .0601(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Although the parent was notified by text, an incident report was not completed when a child was scratched in the face by the Emotional Support Animal (ESA) that was present at the facility. .0802 (e) 9999 Animals that are not contained in a cage or restrained on a leash, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. Animals belonging to child care center owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the requirements set forth in this Paragraph are met. It was reported that staff and the director have to clean up feces from the Emotional Support Animal (ESA) on the playground or the fenced area where children have to pass through to get to the playground. This is a violation of 15A NCAC 18A .2831(a). Technical Assistance was provided on the following: 1) We discussed that due to concerns being reported on three (3) different occasions regarding a safe environment for children and sanitation in reference to the emotional support animal being at the facility, it is highly recommended that an Emotional Support Animal (ESA) be kept in the office with the individual it is designated for. 2) It is highly recommended that the Emotional Support Animal (ESA) is not allowed around children. 3) It is recommended that the Emotional Support Animal (ESA) use the bathroom out front of the building away from any area that children play or use. 4) Incident reports shall be completed each time a child is injured as a result of an incident occurring while the child is in care. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declines a copy and the report maintained in the child's file. 5) According to “Caring for Our Children 4th Edition”, Live animals should be prohibited from: a. Food preparation, food storage, and dining areas; b. The vicinity of sinks where children wash their hands; c. Clean supply rooms; d. Areas where children routinely play or congregate (e.g., sandboxes, child care facility playgrounds). 6) According to “Caring for Our Children 4th Edition”, Humane Care: An environment will be maintained in which animals experience: a. Good health; b. Are able to effectively cope with their environment; c. Are able to express a diversity of species specific behaviors. 7) Uncaged animals, such as dogs and cats, should wear a proper collar, harness, and/or leash when on the facility premises and the owner or responsible adult should stay with the animal at all times. 8) The risk of injury, infection, and aggravation of allergy from contact between children and animals is significant. The staff must plan carefully when having an animal in the facility and when visiting a zoo or local pet store. Children should be brought into direct contact only with animals known to be friendly and comfortable in the company of children. 9) Sanitation Rule: 15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL: (a) Animals that are not contained in a cage or restrained on a leash, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. Animals belonging to child care center owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the requirements set forth in this Paragraph are met. (j) Pets kept outdoors at a child care center shall be in a designated area that is maintained and separate from the outdoor area used by the children. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: 0425-256L Visit Date: 5/2/2025 Number Present: 20 Completed Date: 5/2/2025 Age: From 1 To 5 Total Minutes: 180 Time In: 10:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. You, Latonya Graham Director, assisted me with the visit. There are allegations of violations of childcare requirements regarding an unsafe environment. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and permit restrictions were monitored during today’s visit. Children were observed engaged in free choice activities, outdoor play, toileting and handwashing routines, lunch, and rest time. I spoke with you and asked if you had any concerns with children being cared for in an unsafe environment. You stated that you did not have any concerns. I asked if you had any concerns with the Emotional Support Animal (ESA) being at the facility, you stated that you didn’t have any concerns. You stated that prior to bringing the service dog to the facility you contacted DCDEE and the Environmental Health Inspector to ensure the proper procedures were in place. You stated that you have complied with the previous technical assistance that was given during previous visits. You stated that the service dog is rarely present at the facility due to previous visits. You stated that after the last visit conducted by DCDEE that you prepared a memo for parents and did a verbal survey in reference to the dog being at the facility. You stated that no parents had concerns. You provided me with a copy of the memo during today’s visit. I asked you if you were aware of an incident that occurred involving the dog and minor injuries to a child. You stated that a child got scratched a few weeks ago due to the child getting in the dog’s face and trying to take the dogs toy. You stated that the dog does not go on the playground when children are playing. You stated that you cleanup after the dog when it uses the bathroom. You stated that the dog may be in the separate fenced area beside the playground where children play. I asked you about the procedures for completing incident reports. You stated that incident reports are completed, and parents sign the report, and the report is filed in the children’s file. You stated that parents have signed the animal acknowledgement form, there is a sign posted notifying others of the service dog, you have verbally spoke to parents, and it is in your parent handbook. You stated that the children love the dog and interact with him fine. You stated that the dog does not come in building 1 at all. You stated that you take the dog to the groomer every two weeks and gets his nails clipped and bathed. Information was reported by staff that there is a dog present some days at the facility. I observed a sign posted on the door of building 2 that states “service dog in training”. It was reported that the dog is often allowed to be in areas where children routinely play and congregate and at times accessing toys and materials provided for children. Staff stated that there are times when the director or themselves have to clean up the area where the dog uses the bathroom. Staff stated that the dog does wander around the classroom, the dog is allowed around the children at random times other than planned activities. Staff stated that if the dog gets too wound up, the dog is put back in the office with the director. I asked staff if they were aware of an incident that occurred involving the dog and minor injuries to a child. Staff stated that the dog was out mingling with the children when a child was trying to take the dog’s toy, and the dog scratched the child in the face. Staff reported that first aid was administered to the child, but the staff present did not complete an incident report. Staff also reported that the dog does nip and growl at children at times. Staff stated that they are aware that incident reports are to be completed when a child is injured. Staff stated that if an incident occurs in the head area, parents are notified immediately. Staff stated that if injuries occur from the shoulders down parents are notified at pickup time. During today’s visit I monitored a file folder that contained pet records. A selection of children’s files was monitored for signed Animal Acknowledgement forms. A selection of Incident reports and the incident log was reviewed during today’s visit. During today’s visit I observed the Emotional Support Animal (ESA) to be in its designated crate. I monitored activity plans for the month of April that document one planned activity a week that involved the Emotional Support Animal (ESA). I was able to confirm the allegation based on information received from interviewed staff and review of incident reports and logs during today’s visit. Therefore, the allegation regarding an unsafe environment was substantiated. Based on the information received there were 20 children present ages one to five years old during today’s visit. The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. It was reported that an emotional support animal (ESA) that is present at the facility is permitted to be in the classroom outside of planned activities, the ESA has scratched a child in the face, and the ESA does growl and nip at children at times. 10A NCAC 09 .0601(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Although the parent was notified by text, an incident report was not completed when a child was scratched in the face by the Emotional Support Animal (ESA) that was present at the facility. .0802 (e) 9999 Animals that are not contained in a cage or restrained on a leash, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. Animals belonging to child care center owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the requirements set forth in this Paragraph are met. It was reported that staff and the director have to clean up feces from the Emotional Support Animal (ESA) on the playground or the fenced area where children have to pass through to get to the playground. This is a violation of 15A NCAC 18A .2831(a). Technical Assistance was provided on the following: 1) We discussed that due to concerns being reported on three (3) different occasions regarding a safe environment for children and sanitation in reference to the emotional support animal being at the facility, it is highly recommended that an Emotional Support Animal (ESA) be kept in the office with the individual it is designated for. 2) It is highly recommended that the Emotional Support Animal (ESA) is not allowed around children. 3) It is recommended that the Emotional Support Animal (ESA) use the bathroom out front of the building away from any area that children play or use. 4) Incident reports shall be completed each time a child is injured as a result of an incident occurring while the child is in care. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declines a copy and the report maintained in the child's file. 5) According to “Caring for Our Children 4th Edition”, Live animals should be prohibited from: a. Food preparation, food storage, and dining areas; b. The vicinity of sinks where children wash their hands; c. Clean supply rooms; d. Areas where children routinely play or congregate (e.g., sandboxes, child care facility playgrounds). 6) According to “Caring for Our Children 4th Edition”, Humane Care: An environment will be maintained in which animals experience: a. Good health; b. Are able to effectively cope with their environment; c. Are able to express a diversity of species specific behaviors. 7) Uncaged animals, such as dogs and cats, should wear a proper collar, harness, and/or leash when on the facility premises and the owner or responsible adult should stay with the animal at all times. 8) The risk of injury, infection, and aggravation of allergy from contact between children and animals is significant. The staff must plan carefully when having an animal in the facility and when visiting a zoo or local pet store. Children should be brought into direct contact only with animals known to be friendly and comfortable in the company of children. 9) Sanitation Rule: 15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL: (a) Animals that are not contained in a cage or restrained on a leash, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. Animals belonging to child care center owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the requirements set forth in this Paragraph are met. (j) Pets kept outdoors at a child care center shall be in a designated area that is maintained and separate from the outdoor area used by the children. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 1/16/2025 Number Present: 18 Completed Date: 1/16/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Latonya Graham, Director, assisted me with today’s visit. You gave permission for Tara Daye, Assistant Director, to sign the visit summary at the completion of the visit. The last sanitation inspection was completed on November 5, 2024, with a “Superior” classification. The last fire inspection was completed on January 24, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 94 percent prior to today’s visit. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during teacher directed art activities, free choice activities, lunch, outdoor gross motor, and rest time. Fire drills were completed monthly as required. The last fire drill was completed on December 13, 2024. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 17, 2024. Your playground meets child care safety standards. The last playground inspection was completed on December 6, 2024. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. I monitored one over the counter medication and its medical action plan to be in compliance. A selection of staff files and children’s files were monitored during today’s visit. The facility does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff members did not update their emergency information form annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 8/5/24 has not completed First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 8/5/24 has not completed CPR training. .1102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed annually for staff members. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/5/24 did not sign the Shaken Baby Syndrome and Abusive Head Trauma policy prior to caring for children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff members had not updated their health questionnaire annually. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 5/13/24 and 8/5/24 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1902 The professional development plan was not reviewed annually. Professional development plans were not reviewed annually. .1104 Technical Assistance was provided on the following: 1. We discussed creating a timeline for new employees to ensure that required training is completed within the specified timeframe. Recognizing and Responding to Suspicions of Child Maltreatment training and First Aid CPR training should be completed within 90 days of hire. The Shaken Baby Head Trauma Policy should be reviewed and signed prior to caring for children. 2. We discussed staff inquiring about First Aid and CPR training 4-6 months prior to their current certification expiring. Certification should be obtained on or before the expiration date. Staff may have to look outside of their county of residence for training opportunities. 3. We discussed setting a reminder annually on or before the current date to review the Emergency Preparedness and Response Plan with staff. Staff should sign a documentation of receipt that this plan was reviewed with them. 4. We discussed setting a reminder annually on or before the current date for staff to complete new Health Questionnaire forms and Emergency Information forms. 5. We discussed setting a reminder annually on or before the current date for staff to review/update their professional development plan. Staff evaluations should be completed annually on or before the current date. Consultation was provided on the following: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 2. We discussed that staff members annual on-going training hours are calculated from each staff members individual hire date. 3. We discussed when completing the staff and training worksheet, it is recommended for lines 22,23, and 27 to keep the original review dates and also add the annual date that these items are reviewed/renewed with staff. 4. https://www.positivechildhoodalliancenc.org/online-trainings/ is the new website to complete the Recognizing and Responding to Suspicions of Child Maltreatment training. Please print a copy of the training certificate and place it in each staff members file. 5. Please ensure that staff and training worksheets are completed for each visit. Consultants are not permitted to complete or make changes to the worksheet. 6. Please ensure that all staff have a WORKS account and that they send in official transcripts to the Workforce Unit for evaluation. Once staff have received a status letter they should place a copy of their letter in their staff file. 7. As of July 8, 2024, the Senate Bill 425/Session Law 2024-34 for Hold harmless has been extended until the new QRIS is implemented. At this time providers are not required to go any further with a rated license assessment unless they want to. Please reach out to me if you would like to proceed with the Rated License Assessment. 8. Please ensure that you are utilizing the most recent forms for your facility. You can visit https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms to locate all required documents. 9. Please visit https://ncchildcare.ncdhhs.gov/ to sign up to receive DHHS updates. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 30, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 1/16/2025 Number Present: 18 Completed Date: 1/16/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Latonya Graham, Director, assisted me with today’s visit. You gave permission for Tara Daye, Assistant Director, to sign the visit summary at the completion of the visit. The last sanitation inspection was completed on November 5, 2024, with a “Superior” classification. The last fire inspection was completed on January 24, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 94 percent prior to today’s visit. The center's four-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed during teacher directed art activities, free choice activities, lunch, outdoor gross motor, and rest time. Fire drills were completed monthly as required. The last fire drill was completed on December 13, 2024. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 17, 2024. Your playground meets child care safety standards. The last playground inspection was completed on December 6, 2024. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. I monitored one over the counter medication and its medical action plan to be in compliance. A selection of staff files and children’s files were monitored during today’s visit. The facility does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff members did not update their emergency information form annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 8/5/24 has not completed First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 8/5/24 has not completed CPR training. .1102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed annually for staff members. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/5/24 did not sign the Shaken Baby Syndrome and Abusive Head Trauma policy prior to caring for children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff members had not updated their health questionnaire annually. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 5/13/24 and 8/5/24 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1902 The professional development plan was not reviewed annually. Professional development plans were not reviewed annually. .1104 Technical Assistance was provided on the following: 1. We discussed creating a timeline for new employees to ensure that required training is completed within the specified timeframe. Recognizing and Responding to Suspicions of Child Maltreatment training and First Aid CPR training should be completed within 90 days of hire. The Shaken Baby Head Trauma Policy should be reviewed and signed prior to caring for children. 2. We discussed staff inquiring about First Aid and CPR training 4-6 months prior to their current certification expiring. Certification should be obtained on or before the expiration date. Staff may have to look outside of their county of residence for training opportunities. 3. We discussed setting a reminder annually on or before the current date to review the Emergency Preparedness and Response Plan with staff. Staff should sign a documentation of receipt that this plan was reviewed with them. 4. We discussed setting a reminder annually on or before the current date for staff to complete new Health Questionnaire forms and Emergency Information forms. 5. We discussed setting a reminder annually on or before the current date for staff to review/update their professional development plan. Staff evaluations should be completed annually on or before the current date. Consultation was provided on the following: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 2. We discussed that staff members annual on-going training hours are calculated from each staff members individual hire date. 3. We discussed when completing the staff and training worksheet, it is recommended for lines 22,23, and 27 to keep the original review dates and also add the annual date that these items are reviewed/renewed with staff. 4. https://www.positivechildhoodalliancenc.org/online-trainings/ is the new website to complete the Recognizing and Responding to Suspicions of Child Maltreatment training. Please print a copy of the training certificate and place it in each staff members file. 5. Please ensure that staff and training worksheets are completed for each visit. Consultants are not permitted to complete or make changes to the worksheet. 6. Please ensure that all staff have a WORKS account and that they send in official transcripts to the Workforce Unit for evaluation. Once staff have received a status letter they should place a copy of their letter in their staff file. 7. As of July 8, 2024, the Senate Bill 425/Session Law 2024-34 for Hold harmless has been extended until the new QRIS is implemented. At this time providers are not required to go any further with a rated license assessment unless they want to. Please reach out to me if you would like to proceed with the Rated License Assessment. 8. Please ensure that you are utilizing the most recent forms for your facility. You can visit https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms to locate all required documents. 9. Please visit https://ncchildcare.ncdhhs.gov/ to sign up to receive DHHS updates. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 30, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: 0924-308L Visit Date: 10/3/2024 Number Present: 22 Completed Date: 10/3/2024 Age: From 0 To 4 Total Minutes: 75 Time In: 10:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. You, Sharon Blackwell, Assistant Director, assisted me with the visit. Upon arrival, you were on the phone with Latonya Graham, Director, and let her know that I was present. I spoke with you and stated the purpose for today’s visit and that a walkthrough of the facility, a selection of staff interviews, and records would be monitored during the visit. The allegations are as follows: There is a concern that children are being cared for in an unsafe environment. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and permit restrictions were monitored during today’s visit. I observed children engaged in free choice activities, outdoor play, toileting and handwashing routines, and lunch. Information was reported that there is a dog present some days at the facility. I observed a sign posted on the door of building 2 that states “service dog in training”. Staff stated that the dog will jump on the children and at times children will get scratched due to the nails. It was reported that the dog is often allowed to be in areas where children routinely play and congregate and at times accessing toys and materials provided for children. Staff stated that the dog is also on the playground during outdoor play time. Staff stated that the dog is sometimes out during rest time. It was reported that there are children enrolled that are afraid of the dog. During today’s visit I monitored a file folder that contained pet records including current vaccinations and two completed trainings titled Puppy Education and Intermediate Education through PetSmart. I also monitored a selection of children’s files for signed Animal Acknowledgement forms. I was unable to confirm the allegation based on information received from interviewed staff and written staff statements during today’s visit. Therefore, the allegation regarding children being cared for in an unsafe environment was unsubstantiated. The following violation was documented during today’s visit. Violation Number Comment Rule 9999 Animals that are not contained in a cage or restrained on a leash, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. Animals belonging to child care center owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the requirements set forth in this Paragraph are met. An emotional support animal is allowed around the children in care, unrestrained, and is allowed on the playground during children's outdoor play. This is a violation of 15A NCAC 18A .2831(a). Technical Assistance was provided on the following: 1) It is recommended that an Emotional Support Animal (ESA) be kept in close proximity to the individual it is designated for. 2) It is recommended that the Emotional Support Animal (ESA) be allowed around children when there are planned activities that are developmentally and age appropriate. Staff should document these planned activities on their activity plan. 3) According to “Caring for Our Children 4th Edition”, Live animals should be prohibited from: a. Food preparation, food storage, and dining areas; b. The vicinity of sinks where children wash their hands; c. Clean supply rooms; d. Areas where children routinely play or congregate (e.g., sandboxes, child care facility playgrounds). 4) According to “Caring for Our Children 4th Edition”, Humane Care: An environment will be maintained in which animals experience: a. Good health; b. Are able to effectively cope with their environment; c. Are able to express a diversity of species specific behaviors. 5) Uncaged animals, such as dogs and cats, should wear a proper collar, harness, and/or leash when on the facility premises and the owner or responsible adult should stay with the animal at all times. 6) The risk of injury, infection, and aggravation of allergy from contact between children and animals is significant. The staff must plan carefully when having an animal in the facility and when visiting a zoo or local pet store. Children should be brought into direct contact only with animals known to be friendly and comfortable in the company of children. 7) Sanitation Rule: 15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL: (a) Animals that are not contained in a cage or restrained on a leash, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. Animals belonging to child care center owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the requirements set forth in this Paragraph are met. (j) Pets kept outdoors at a child care center shall be in a designated area that is maintained and separate from the outdoor area used by the children. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 17, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 27 Completed Date: 2/16/2024 Age: From 0 To 5 Total Minutes: 170 Time In: 09:00 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an annual compliance visit. You, Sharon Blackwell, Assistant Director, assisted me with the visit. The last annual compliance visit was conducted on March 18, 2023. The last sanitation inspection was completed on February 2, 2024, with a “Superior” classification. The last fire inspection was completed on January 5, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was 92 percent as of February 15, 2024. I observed children adequately supervised, enhanced staff-child ratios, adequate approved space use, and permit restrictions maintained during today’s visit. I observed your Four-Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated September 2023, evacuation plans, current daily schedules, current activity plans, staff-child ratio sheets, and allergies posted as required. I observed during free choice activities, teacher directed activities, gross motor play, and lunch. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. Lunch was observed and consisted of beef with noodles, mixed vegetables, mixed fruit, whole wheat bread, and milk. I observed toys, equipment, and materials throughout the facility to be of sufficient quantity, developmentally appropriate, and in good repair. I monitored your outdoor play spaces for general safety today. I observed a merry-go-round structure to have chipping paint. I observed one over the counter (OTC) medication stored in locked storage as required. I monitored this one OTC ointment and its permission to administer form to be complete and current. I monitored two emergency prescription medications in the facility. I monitored these two emergency prescription medications and their permission to administer forms to be complete and current. I monitored four medical action plans. I observed four medical action plans to be complete and updated as required. I observed your Incident Log to be current and up to date as required. Children’s incident reports were maintained in the child’s individual file. I monitored a selection of children and staff files today. I observed your monthly Fire Drill Log and Emergency Drill log. Fire Drills and Emergency Drills are being conducted as required. Transportation is not provided by the facility. The following violation was documented today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The merry-go-round on the outdoor playground had chipping paint and rust. G.S. 110-91(6); .0601(b) Technical assistance (TA) was provided on the following: 1. We discussed staff documenting on the outdoor inspections when materials are broken, have chipping paint, rust, or need repaired. Items should be repaired or removed from the outdoor area. 2. We discussed reviewing the children’s record checklist to ensure that all files have the required documents. The discipline policy must be signed and dated by the parent that the policy was received and explained and include the child’s date of enrollment. Consultation was provided on the following: 1. We discussed that your facility is listed in Cohort 1 for the Star Rated License Reassessment. July 1, 2023, began your facility’s prep year. July 1, 2024, through June 30, 2025, will be the facility’s reassessment year. 2. We discussed ensuring that all staffs information is updated in their WORKS account. New staff should create a WORKS account and send in the required information. Staff’s education should be uploaded for the Workforce Unit to evaluate staff’s education. 3. We discussed working with your consultant to establish a timeline for technical assistance visits that the facility may need. 4. We discussed reaching out to your local partners such as the Partnership for Young Children for technical assistance. The Partnership for Young Children also conducts mock assessments and will look at your facility’s materials. 5. We discussed visiting the NCRLAP website (www.ncrlap.org) for resources and training opportunities to prepare for the star rated license. 6. For the discipline policy to meet Child Care Rule .1804(a-c), the policy should include a sentence that attests that a copy of the center's written discipline policies was given to and discussed with parents, the child’s name, the child’s date of enrollment, and the signature of the parent or guardian. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 27 Completed Date: 2/16/2024 Age: From 0 To 5 Total Minutes: 170 Time In: 09:00 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an annual compliance visit. You, Sharon Blackwell, Assistant Director, assisted me with the visit. The last annual compliance visit was conducted on March 18, 2023. The last sanitation inspection was completed on February 2, 2024, with a “Superior” classification. The last fire inspection was completed on January 5, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was 92 percent as of February 15, 2024. I observed children adequately supervised, enhanced staff-child ratios, adequate approved space use, and permit restrictions maintained during today’s visit. I observed your Four-Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated September 2023, evacuation plans, current daily schedules, current activity plans, staff-child ratio sheets, and allergies posted as required. I observed during free choice activities, teacher directed activities, gross motor play, and lunch. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. Lunch was observed and consisted of beef with noodles, mixed vegetables, mixed fruit, whole wheat bread, and milk. I observed toys, equipment, and materials throughout the facility to be of sufficient quantity, developmentally appropriate, and in good repair. I monitored your outdoor play spaces for general safety today. I observed a merry-go-round structure to have chipping paint. I observed one over the counter (OTC) medication stored in locked storage as required. I monitored this one OTC ointment and its permission to administer form to be complete and current. I monitored two emergency prescription medications in the facility. I monitored these two emergency prescription medications and their permission to administer forms to be complete and current. I monitored four medical action plans. I observed four medical action plans to be complete and updated as required. I observed your Incident Log to be current and up to date as required. Children’s incident reports were maintained in the child’s individual file. I monitored a selection of children and staff files today. I observed your monthly Fire Drill Log and Emergency Drill log. Fire Drills and Emergency Drills are being conducted as required. Transportation is not provided by the facility. The following violation was documented today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The merry-go-round on the outdoor playground had chipping paint and rust. G.S. 110-91(6); .0601(b) Technical assistance (TA) was provided on the following: 1. We discussed staff documenting on the outdoor inspections when materials are broken, have chipping paint, rust, or need repaired. Items should be repaired or removed from the outdoor area. 2. We discussed reviewing the children’s record checklist to ensure that all files have the required documents. The discipline policy must be signed and dated by the parent that the policy was received and explained and include the child’s date of enrollment. Consultation was provided on the following: 1. We discussed that your facility is listed in Cohort 1 for the Star Rated License Reassessment. July 1, 2023, began your facility’s prep year. July 1, 2024, through June 30, 2025, will be the facility’s reassessment year. 2. We discussed ensuring that all staffs information is updated in their WORKS account. New staff should create a WORKS account and send in the required information. Staff’s education should be uploaded for the Workforce Unit to evaluate staff’s education. 3. We discussed working with your consultant to establish a timeline for technical assistance visits that the facility may need. 4. We discussed reaching out to your local partners such as the Partnership for Young Children for technical assistance. The Partnership for Young Children also conducts mock assessments and will look at your facility’s materials. 5. We discussed visiting the NCRLAP website (www.ncrlap.org) for resources and training opportunities to prepare for the star rated license. 6. For the discipline policy to meet Child Care Rule .1804(a-c), the policy should include a sentence that attests that a copy of the center's written discipline policies was given to and discussed with parents, the child’s name, the child’s date of enrollment, and the signature of the parent or guardian. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 10/12/2023 Number Present: 27 Completed Date: 10/12/2023 Age: From 0 To 5 Total Minutes: 235 Time In: 09:15 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s Routine Unannounced visit was to monitor for compliance with applicable child care requirements. Sharon Blackwell, Assistant Director, assisted me with the visit. Ms. Blackwell contacted Latonya Graham, Director, to inform her that I was present. You, Miranda Bell, Administrative Assistant, arrived later and assisted me with the remainder of the visit. The last Annual Compliance Visit was completed on March 17, 2023. The facility operates with a four-star license issued on August 8, 2020, earning five points in program standards, five points in education standards, and one quality point. The 18-month compliance history is at 97% as of October 9, 2023. The last sanitation inspection was completed on February 24, 2023, with a “Superior” classification. The last fire inspection was conducted on January 6, 2023. I observed your Four-Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law, evacuation plans, daily schedules, current activity plans, staff-child ratio sheets, and allergies posted as required. I observed adequate supervision, approved space used, and permit restrictions maintained during today’s visit. I observed sign-in and out sheets located on a clipboard in the hallway and on a clipboard in building 2. I observed children engaged in small group activities, free choice activities, outdoor play, and lunch. Lunch consisted of ravioli, green beans, pineapples, whole wheat bread, and milk. I observed three medical action plans to be current and in compliance. I observed monthly outdoor inspections documented for the past twelve months. I observed your most recent outdoor inspection was conducted on October 11, 2023. I observed monthly fire drills documented for the past twelve months. I observed the most recent fire drill was conducted on September 29, 2023, at 2:39pm with thirty-five seconds to evacuate. I observed the most recent emergency drill in the form of a shelter-in-place was conducted on September 13, 2023, at 3:00pm with fifty seconds to shelter-in-place. I observed one new staff member had been hired since the last ACV on March 17, 2023. I monitored eight existing staff files for valid Criminal Background Check (CBC) qualification letters, valid CPR and First Aid training, BSAC training, current ITS- SIDS training, and completion of Recognizing and Responding to Suspicions of Child Maltreatment. The violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 1, a staff members personal bag was hanging on the back of the door accessible to children. The staff member placed the personal bag in locked storage. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Pull-ups were stored in plastic inside children's cubbies located in the hallway. In space 5, pompom craft balls were located on a shelf in a ziploc bag. A staff member placed the pompom craft balls 5 feet on a shelf, inaccessible to children. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 6/8/23 did not have an emergency information form on file for review. .0701(a) 1301 Center did not maintain a record of daily attendance. One child was not signed in on the daily sign in/out sheet for today. A staff member signed the child in during the visit. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 6/8/23 did not have a signed Shaken Baby Syndrome and Abusive Head Trauma policy on file for review. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 6/8/23 did not have a health questionnaire on file for review. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 6/8/23, did not have a certificate of completion on file for review. .1102(g) During today’s visit, I provided technical assistance (TA) regarding the following topics: 1. We discussed that the Summary of Child Care Law has been updated. The revised document dated September 2023 can be found on the DCDEE website under provider documents. Please print the updated version and post it in your licensed space. Also please update this form in your parent handbook and have parents sign that they have received the updated version. 2. We discussed that staff’s personal items such as bags and purses should be placed in locked storage while in the facility. 3. We discussed that plastic bags should not be accessible to children three years of age and younger. This is considered a hazard. Diapers that are brought into the center in plastic should be properly stored 5 vertical feet or locked. Diapers in plastic bags should not be left in children’s individual cubbies. 4. We discussed that when children are transitioning from building 1 to building 2, staff should sign in the children on the sign in sheet in building 2. Also, it is best practice to double check your sign in/out sheet to ensure that all children present have been signed in by an adult daily. 5. We discussed that your facility is listed in Cohort 1 for the Star Rated License Reassessment. July 1, 2023, began your facility’s prep year. July 1, 2024, through June 30, 2025, will be the facility’s reassessment year. 6. We discussed ensuring that all staffs information is updated in their WORKS account. New staff should create a WORKS account and send in the required information. Staff’s education should be uploaded for the Workforce Unit to evaluate staff’s education. 7. We discussed working with your consultant to establish a timeline for technical assistance visits that the facility may need. 8. We discussed reaching out to your local partners such as the Partnership for Young Children for technical assistance. The Partnership for Young Children also conducts mock assessments and will look at your facility’s materials. 9. We discussed visiting the NCRLAP website (www.ncrlap.org) for resources and training opportunities to prepare for the star rated license. 10. We discussed that Recognizing Suspicions of Child Maltreatment should be taken within 90 days of employment. A training on Child Maltreatment should be taken every five years thereafter. You may reach out to the local Partnership for Young Children or Department of Social Services to inquire on training opportunities related to this topic. If a training cannot be found, you may retake the Recognizing and Responding to Suspicions of Child Maltreatment training that can be located at www.preventchildabusenc.org. Please retain these certificates in your staff personnel file for review. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations documented must be corrected immediately. On or before October 26, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or Lead Consultant, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FUTURE GENERATION CHILD DEVELOPMENT CENTER, INC. Facility ID: 49000054 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 10/12/2023 Number Present: 27 Completed Date: 10/12/2023 Age: From 0 To 5 Total Minutes: 235 Time In: 09:15 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s Routine Unannounced visit was to monitor for compliance with applicable child care requirements. Sharon Blackwell, Assistant Director, assisted me with the visit. Ms. Blackwell contacted Latonya Graham, Director, to inform her that I was present. You, Miranda Bell, Administrative Assistant, arrived later and assisted me with the remainder of the visit. The last Annual Compliance Visit was completed on March 17, 2023. The facility operates with a four-star license issued on August 8, 2020, earning five points in program standards, five points in education standards, and one quality point. The 18-month compliance history is at 97% as of October 9, 2023. The last sanitation inspection was completed on February 24, 2023, with a “Superior” classification. The last fire inspection was conducted on January 6, 2023. I observed your Four-Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law, evacuation plans, daily schedules, current activity plans, staff-child ratio sheets, and allergies posted as required. I observed adequate supervision, approved space used, and permit restrictions maintained during today’s visit. I observed sign-in and out sheets located on a clipboard in the hallway and on a clipboard in building 2. I observed children engaged in small group activities, free choice activities, outdoor play, and lunch. Lunch consisted of ravioli, green beans, pineapples, whole wheat bread, and milk. I observed three medical action plans to be current and in compliance. I observed monthly outdoor inspections documented for the past twelve months. I observed your most recent outdoor inspection was conducted on October 11, 2023. I observed monthly fire drills documented for the past twelve months. I observed the most recent fire drill was conducted on September 29, 2023, at 2:39pm with thirty-five seconds to evacuate. I observed the most recent emergency drill in the form of a shelter-in-place was conducted on September 13, 2023, at 3:00pm with fifty seconds to shelter-in-place. I observed one new staff member had been hired since the last ACV on March 17, 2023. I monitored eight existing staff files for valid Criminal Background Check (CBC) qualification letters, valid CPR and First Aid training, BSAC training, current ITS- SIDS training, and completion of Recognizing and Responding to Suspicions of Child Maltreatment. The violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 1, a staff members personal bag was hanging on the back of the door accessible to children. The staff member placed the personal bag in locked storage. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Pull-ups were stored in plastic inside children's cubbies located in the hallway. In space 5, pompom craft balls were located on a shelf in a ziploc bag. A staff member placed the pompom craft balls 5 feet on a shelf, inaccessible to children. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 6/8/23 did not have an emergency information form on file for review. .0701(a) 1301 Center did not maintain a record of daily attendance. One child was not signed in on the daily sign in/out sheet for today. A staff member signed the child in during the visit. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 6/8/23 did not have a signed Shaken Baby Syndrome and Abusive Head Trauma policy on file for review. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 6/8/23 did not have a health questionnaire on file for review. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 6/8/23, did not have a certificate of completion on file for review. .1102(g) During today’s visit, I provided technical assistance (TA) regarding the following topics: 1. We discussed that the Summary of Child Care Law has been updated. The revised document dated September 2023 can be found on the DCDEE website under provider documents. Please print the updated version and post it in your licensed space. Also please update this form in your parent handbook and have parents sign that they have received the updated version. 2. We discussed that staff’s personal items such as bags and purses should be placed in locked storage while in the facility. 3. We discussed that plastic bags should not be accessible to children three years of age and younger. This is considered a hazard. Diapers that are brought into the center in plastic should be properly stored 5 vertical feet or locked. Diapers in plastic bags should not be left in children’s individual cubbies. 4. We discussed that when children are transitioning from building 1 to building 2, staff should sign in the children on the sign in sheet in building 2. Also, it is best practice to double check your sign in/out sheet to ensure that all children present have been signed in by an adult daily. 5. We discussed that your facility is listed in Cohort 1 for the Star Rated License Reassessment. July 1, 2023, began your facility’s prep year. July 1, 2024, through June 30, 2025, will be the facility’s reassessment year. 6. We discussed ensuring that all staffs information is updated in their WORKS account. New staff should create a WORKS account and send in the required information. Staff’s education should be uploaded for the Workforce Unit to evaluate staff’s education. 7. We discussed working with your consultant to establish a timeline for technical assistance visits that the facility may need. 8. We discussed reaching out to your local partners such as the Partnership for Young Children for technical assistance. The Partnership for Young Children also conducts mock assessments and will look at your facility’s materials. 9. We discussed visiting the NCRLAP website (www.ncrlap.org) for resources and training opportunities to prepare for the star rated license. 10. We discussed that Recognizing Suspicions of Child Maltreatment should be taken within 90 days of employment. A training on Child Maltreatment should be taken every five years thereafter. You may reach out to the local Partnership for Young Children or Department of Social Services to inquire on training opportunities related to this topic. If a training cannot be found, you may retake the Recognizing and Responding to Suspicions of Child Maltreatment training that can be located at www.preventchildabusenc.org. Please retain these certificates in your staff personnel file for review. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations documented must be corrected immediately. On or before October 26, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or Lead Consultant, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times