Covenant Child Care Center

10A NCAC 09 .0302 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 6/18/2026 Number Present: 16 Completed Date: 6/18/2026 Age: From 1 To 5 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced Visit. You, Nora Villamer, Lead Teacher, assisted me with today’s visit. Dianne Carver, Director, was not present at the facility due to running an errand. The last annual compliance visit was conducted on October 27, 2025. The last sanitation inspection was completed on May 29, 2026, with a “Superior” classification. The last fire inspection was completed on May 12, 2026, and your facility was approved for daytime care only. The program’s compliance history was eighty-one percent prior to today’s visit. The center's three-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor gross motor, toileting and handwashing routines, and lunch. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. No children currently enrolled have medications or Medical Action Plans. Program records and staff files were not available for review during today’s visit. The facility does not provide transportation. The following violations were documented today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child was not signed in for space 2. 10A NCAC 09 .0302(d)(4) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The see-saw equipment measuring more than 18 inches from the ground did not have adequate surfacing. .0605(j) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 6/24/19 has not renewed First Aid training prior to the expiration date. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 6/24/19 has not renewed CPR training prior to the expiration date. .1102(d) 1739 All records required were not available for review by a representative of the Division. Staff records and program records were not available for review during the visit. .2318(1-8) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member hired on 8/23/16, CBC qualification letter expired on 3/19/25 and was renewed on 4/23/25. G.S. 110-90.2(b) & (d) & .2703(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member hired on 6/29/19, has not completed the health and safety training topics every five years. .1103(b) Technical Assistance was provided on the following: • It is recommended that staff are able to access staff files, children’s files, and program records in the absence of the director. This will ensure that representatives from DCDEE are able to monitor required documents. • It is recommended that staff measure the depth of surfacing around stationary equipment that is eighteen (18) inches or higher from the ground during the monthly outdoor inspections. When surfacing appears to be low, the facility shall replenish the sand to ensure proper surfacing depth is maintained. • It is recommended that the sign in/out book be monitored daily at the facility’s cut time to ensure that all children have been signed in for the day. Consultation was provided on the following: • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; • DCDEE WEBSITE RESOURCES: • QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization • Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. • Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License • Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development • Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings • Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy • DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 6/18/2026 Number Present: 16 Completed Date: 6/18/2026 Age: From 1 To 5 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced Visit. You, Nora Villamer, Lead Teacher, assisted me with today’s visit. Dianne Carver, Director, was not present at the facility due to running an errand. The last annual compliance visit was conducted on October 27, 2025. The last sanitation inspection was completed on May 29, 2026, with a “Superior” classification. The last fire inspection was completed on May 12, 2026, and your facility was approved for daytime care only. The program’s compliance history was eighty-one percent prior to today’s visit. The center's three-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor gross motor, toileting and handwashing routines, and lunch. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. No children currently enrolled have medications or Medical Action Plans. Program records and staff files were not available for review during today’s visit. The facility does not provide transportation. The following violations were documented today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child was not signed in for space 2. 10A NCAC 09 .0302(d)(4) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The see-saw equipment measuring more than 18 inches from the ground did not have adequate surfacing. .0605(j) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 6/24/19 has not renewed First Aid training prior to the expiration date. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 6/24/19 has not renewed CPR training prior to the expiration date. .1102(d) 1739 All records required were not available for review by a representative of the Division. Staff records and program records were not available for review during the visit. .2318(1-8) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member hired on 8/23/16, CBC qualification letter expired on 3/19/25 and was renewed on 4/23/25. G.S. 110-90.2(b) & (d) & .2703(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member hired on 6/29/19, has not completed the health and safety training topics every five years. .1103(b) Technical Assistance was provided on the following: • It is recommended that staff are able to access staff files, children’s files, and program records in the absence of the director. This will ensure that representatives from DCDEE are able to monitor required documents. • It is recommended that staff measure the depth of surfacing around stationary equipment that is eighteen (18) inches or higher from the ground during the monthly outdoor inspections. When surfacing appears to be low, the facility shall replenish the sand to ensure proper surfacing depth is maintained. • It is recommended that the sign in/out book be monitored daily at the facility’s cut time to ensure that all children have been signed in for the day. Consultation was provided on the following: • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; • DCDEE WEBSITE RESOURCES: • QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization • Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. • Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License • Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development • Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings • Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy • DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 6/18/2026 Number Present: 16 Completed Date: 6/18/2026 Age: From 1 To 5 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced Visit. You, Nora Villamer, Lead Teacher, assisted me with today’s visit. Dianne Carver, Director, was not present at the facility due to running an errand. The last annual compliance visit was conducted on October 27, 2025. The last sanitation inspection was completed on May 29, 2026, with a “Superior” classification. The last fire inspection was completed on May 12, 2026, and your facility was approved for daytime care only. The program’s compliance history was eighty-one percent prior to today’s visit. The center's three-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, outdoor gross motor, toileting and handwashing routines, and lunch. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. No children currently enrolled have medications or Medical Action Plans. Program records and staff files were not available for review during today’s visit. The facility does not provide transportation. The following violations were documented today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child was not signed in for space 2. 10A NCAC 09 .0302(d)(4) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The see-saw equipment measuring more than 18 inches from the ground did not have adequate surfacing. .0605(j) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 6/24/19 has not renewed First Aid training prior to the expiration date. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 6/24/19 has not renewed CPR training prior to the expiration date. .1102(d) 1739 All records required were not available for review by a representative of the Division. Staff records and program records were not available for review during the visit. .2318(1-8) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member hired on 8/23/16, CBC qualification letter expired on 3/19/25 and was renewed on 4/23/25. G.S. 110-90.2(b) & (d) & .2703(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member hired on 6/29/19, has not completed the health and safety training topics every five years. .1103(b) Technical Assistance was provided on the following: • It is recommended that staff are able to access staff files, children’s files, and program records in the absence of the director. This will ensure that representatives from DCDEE are able to monitor required documents. • It is recommended that staff measure the depth of surfacing around stationary equipment that is eighteen (18) inches or higher from the ground during the monthly outdoor inspections. When surfacing appears to be low, the facility shall replenish the sand to ensure proper surfacing depth is maintained. • It is recommended that the sign in/out book be monitored daily at the facility’s cut time to ensure that all children have been signed in for the day. Consultation was provided on the following: • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; • DCDEE WEBSITE RESOURCES: • QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization • Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. • Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License • Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development • Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings • Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy • DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 24 Completed Date: 12/3/2025 Age: From 1 To 5 Total Minutes: 135 Time In: 09:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an Annual Compliance Follow-Up visit. You, Dianne Carver, Director, assisted me with today’s visit. The following was monitored during today’s visit: supervision, capacity, adequate and approved space, and permit restrictions. The compliance history was eighty-eight percent prior to today’s visit. Upon arrival, twenty-four children ages one to five were in space 4 watching “The First Christmas: The Birth of Jesus”. The approximate length of the movie was twenty-eight minutes. You stated that children had just came to the space to watch the movie since it went along with the weekly theme of the facility. Activity plans were monitored and did not document the screen time activity. A screen time log was not completed for today's activity. Once the movie was over, children transitioned to their classrooms. You stated that you would need to combine children due to being in the classroom so that I could assist you with the provider portal within ABCMS. Children were also observed during outside gross motor play, lunch, and rest time. Item 1805: A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not created the facility roster within the ABCMS portal. During today’s visit I assisted you with logging into the ABCMS portal. We walked through hiring each staff member within the portal using the facility’s business NCID. Item 1805 was corrected during today’s visit. The following additional violations were cited during today’s visit: Violation Number Comment Rule 201 A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. In space 4, twenty-four children ages one to five were present watching a movie. GS 110-91(6); .1401(f) 447 For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. Two children one years of age had fallen asleep in the bye bye buggy while engaging in screen time. .0511 (a) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented for the activity that children were engaged in during today's visit. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. Nine children under the age of three were offered screen time. .0510(f) Technical Assistance was provided on the following: • We discussed that space 4 has a capacity of fifteen (15) children. It is recommended that if children utilize the space that the capacity is maintained at all times. • We discussed that children under three years of age are prohibited from screen time. It is recommended that if screen time is a scheduled activity, children under three are provided with an alternate activity that aligns with the screen time such as a story or an activity that can be implemented in the classroom. • We discussed that screen time can be documented within staffs activity plans or logged on the screen time log. Please be reminded that screen time should be limited to 30 minutes a day and no more than a total of two and a half hours per week. • We discussed that if children appear to be tired or fall asleep in a device, it is recommended that they are moved to an area where they can rest comfortably. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 24 Completed Date: 12/3/2025 Age: From 1 To 5 Total Minutes: 135 Time In: 09:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an Annual Compliance Follow-Up visit. You, Dianne Carver, Director, assisted me with today’s visit. The following was monitored during today’s visit: supervision, capacity, adequate and approved space, and permit restrictions. The compliance history was eighty-eight percent prior to today’s visit. Upon arrival, twenty-four children ages one to five were in space 4 watching “The First Christmas: The Birth of Jesus”. The approximate length of the movie was twenty-eight minutes. You stated that children had just came to the space to watch the movie since it went along with the weekly theme of the facility. Activity plans were monitored and did not document the screen time activity. A screen time log was not completed for today's activity. Once the movie was over, children transitioned to their classrooms. You stated that you would need to combine children due to being in the classroom so that I could assist you with the provider portal within ABCMS. Children were also observed during outside gross motor play, lunch, and rest time. Item 1805: A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not created the facility roster within the ABCMS portal. During today’s visit I assisted you with logging into the ABCMS portal. We walked through hiring each staff member within the portal using the facility’s business NCID. Item 1805 was corrected during today’s visit. The following additional violations were cited during today’s visit: Violation Number Comment Rule 201 A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. In space 4, twenty-four children ages one to five were present watching a movie. GS 110-91(6); .1401(f) 447 For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. Two children one years of age had fallen asleep in the bye bye buggy while engaging in screen time. .0511 (a) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented for the activity that children were engaged in during today's visit. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. Nine children under the age of three were offered screen time. .0510(f) Technical Assistance was provided on the following: • We discussed that space 4 has a capacity of fifteen (15) children. It is recommended that if children utilize the space that the capacity is maintained at all times. • We discussed that children under three years of age are prohibited from screen time. It is recommended that if screen time is a scheduled activity, children under three are provided with an alternate activity that aligns with the screen time such as a story or an activity that can be implemented in the classroom. • We discussed that screen time can be documented within staffs activity plans or logged on the screen time log. Please be reminded that screen time should be limited to 30 minutes a day and no more than a total of two and a half hours per week. • We discussed that if children appear to be tired or fall asleep in a device, it is recommended that they are moved to an area where they can rest comfortably. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 24 Completed Date: 12/3/2025 Age: From 1 To 5 Total Minutes: 135 Time In: 09:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an Annual Compliance Follow-Up visit. You, Dianne Carver, Director, assisted me with today’s visit. The following was monitored during today’s visit: supervision, capacity, adequate and approved space, and permit restrictions. The compliance history was eighty-eight percent prior to today’s visit. Upon arrival, twenty-four children ages one to five were in space 4 watching “The First Christmas: The Birth of Jesus”. The approximate length of the movie was twenty-eight minutes. You stated that children had just came to the space to watch the movie since it went along with the weekly theme of the facility. Activity plans were monitored and did not document the screen time activity. A screen time log was not completed for today's activity. Once the movie was over, children transitioned to their classrooms. You stated that you would need to combine children due to being in the classroom so that I could assist you with the provider portal within ABCMS. Children were also observed during outside gross motor play, lunch, and rest time. Item 1805: A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not created the facility roster within the ABCMS portal. During today’s visit I assisted you with logging into the ABCMS portal. We walked through hiring each staff member within the portal using the facility’s business NCID. Item 1805 was corrected during today’s visit. The following additional violations were cited during today’s visit: Violation Number Comment Rule 201 A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. In space 4, twenty-four children ages one to five were present watching a movie. GS 110-91(6); .1401(f) 447 For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. Two children one years of age had fallen asleep in the bye bye buggy while engaging in screen time. .0511 (a) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented for the activity that children were engaged in during today's visit. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. Nine children under the age of three were offered screen time. .0510(f) Technical Assistance was provided on the following: • We discussed that space 4 has a capacity of fifteen (15) children. It is recommended that if children utilize the space that the capacity is maintained at all times. • We discussed that children under three years of age are prohibited from screen time. It is recommended that if screen time is a scheduled activity, children under three are provided with an alternate activity that aligns with the screen time such as a story or an activity that can be implemented in the classroom. • We discussed that screen time can be documented within staffs activity plans or logged on the screen time log. Please be reminded that screen time should be limited to 30 minutes a day and no more than a total of two and a half hours per week. • We discussed that if children appear to be tired or fall asleep in a device, it is recommended that they are moved to an area where they can rest comfortably. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 10/27/2025 Number Present: 22 Completed Date: 10/27/2025 Age: From 1 To 5 Total Minutes: 310 Time In: 10:00 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Dianne Carver, Director, assisted me with today’s visit. The last annual compliance visit was conducted on December 4, 2024. The program’s compliance history was ninety percent prior to today’s visit. The last sanitation inspection was completed on June 18, 2025, with a superior classification. The last fire inspection was completed on April 8, 2025. The center's three-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in outdoor gross motor, free choice activities, toileting and handwashing routines, and lunch. The Emergency Drill Log was monitored for completed fire, lock down, and shelter-in-place drills. The last fire drill was completed on October 6, 2025. The last lockdown drill was completed on July 24, 2025. Your outdoor play area meets child care safety standards. The last documented outdoor inspection was completed on September 26, 2025. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All medications and their permission to administer forms were monitored during today’s visit. A selection of staff and children files were monitored during today’s visit. The facility does not provide transportation. The facility has completed lead water and has started enrollment for lead paint and asbestos testing with Clean Water for Carolina Kids. The facility has not completed the provider portal roster within the ABCMS system. The following violations were documented today: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, a topical ointment expired 7/2025. .0803(12) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 9/11/06 and 8/23/16 did not have a current health questionnaire on file for review. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 9/11/06 and 8/23/16 did not have a current emergency information form on file for review. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff member hired on 8/23/16 did not complete a Criminal Background Check prior to the expiration date. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A staff member hired on 9/11/06 and 8/23/16 had not completed the required number of on-going training hours for the 2024-2025 fiscal year. .1103(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's parent participation plan. 10A NCAC 09 .0515(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 9/11/06 and 8/23/16 did not have a current annual staff evaluation or annual staff development plan on file for review. 10A NCAC 09 .0514(f) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Three children's signed discipline policy did not include the child's date of enrollment. .1804(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not created the facility roster within the ABCMS portal. G.S. 110-90.2 & .2703(r) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's tobacco restriction. .0604(j) Technical Assistance: 1. ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed that there is a Powerform within the Moodle training that will need to be signed electronically. Once the training is completed, a provider code will be sent to you within 24-48 hours. If you do not receive a code, please contact the CBC Unit. Staff will need to create an application within their ABCMS portal using the provider code. Once staff has connected their application to the facility, you will login using the facility’s business NCID and “hire” each staff member using their current qualification letter date as the “hire” date. 2. We discussed putting staff on the same cycle to complete annual staff evaluations, professional development plans, health questionnaires, and emergency information forms. This will ensure that all staff members have these items completed annually. 3. We discussed reviewing enrollment documents with families to ensure that all forms have been completed and returned. It is recommended to create a documentation of receipt form for families to acknowledge that they have reviewed and received the facility’s operational policies, parent participation policy, and tobacco policy. We discussed adding children’s date of enrollment to the facility’s discipline policy to meet child care requirements. This should be maintained in each child’s file for review. 4. We discussed creating a document that has children’s medication expiration dates and permission to administer expiration dates. This could serve as a quick reference for staff to identify when items will soon be expiring. Medications and topical ointments should be returned to the parent within 72 hours or discarded. 5. We discussed creating a timeline for staff that is a quick reference for when Criminal Background Qualification letters will expire. Criminal Background Checks should be renewed every five years prior to the expiration date. A staff member hired on 8/23/16 criminal background check qualification letter expired on 3/19/25. The staff member received a new qualification letter on 4/23/25. Item 1044 was corrected during the visit. 6. We discussed staff printing training certificates at the time of completion and logging the training on the on-going documentation log. On-going training hours are calculated from each staff members hire date. It is recommended that staff review their personnel files every six months to keep track of how many hours have been completed and how many hours they are still needing to complete. Consultation: • Please send me a signed and updated staff and training worksheet by 10/30/25. • We discussed that all staff will need to create a WORKS account within six months of hire. Staff will need to request official transcripts from their schools to mail in to the Workforce Unit for evaluation. Administrators and lead teachers are required to have a copy of their status letter in their personnel file for review. • We discussed creating a document that indicates how often children receive topical ointment for all rooms for easy reference in the diaper changing areas. DCDEE WEBSITE RESOURCES: -QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. You stated that the facility is wanting to become a Notice of Compliance. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization . You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. o Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0515 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 10/27/2025 Number Present: 22 Completed Date: 10/27/2025 Age: From 1 To 5 Total Minutes: 310 Time In: 10:00 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Dianne Carver, Director, assisted me with today’s visit. The last annual compliance visit was conducted on December 4, 2024. The program’s compliance history was ninety percent prior to today’s visit. The last sanitation inspection was completed on June 18, 2025, with a superior classification. The last fire inspection was completed on April 8, 2025. The center's three-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in outdoor gross motor, free choice activities, toileting and handwashing routines, and lunch. The Emergency Drill Log was monitored for completed fire, lock down, and shelter-in-place drills. The last fire drill was completed on October 6, 2025. The last lockdown drill was completed on July 24, 2025. Your outdoor play area meets child care safety standards. The last documented outdoor inspection was completed on September 26, 2025. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All medications and their permission to administer forms were monitored during today’s visit. A selection of staff and children files were monitored during today’s visit. The facility does not provide transportation. The facility has completed lead water and has started enrollment for lead paint and asbestos testing with Clean Water for Carolina Kids. The facility has not completed the provider portal roster within the ABCMS system. The following violations were documented today: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, a topical ointment expired 7/2025. .0803(12) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 9/11/06 and 8/23/16 did not have a current health questionnaire on file for review. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 9/11/06 and 8/23/16 did not have a current emergency information form on file for review. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff member hired on 8/23/16 did not complete a Criminal Background Check prior to the expiration date. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A staff member hired on 9/11/06 and 8/23/16 had not completed the required number of on-going training hours for the 2024-2025 fiscal year. .1103(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's parent participation plan. 10A NCAC 09 .0515(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 9/11/06 and 8/23/16 did not have a current annual staff evaluation or annual staff development plan on file for review. 10A NCAC 09 .0514(f) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Three children's signed discipline policy did not include the child's date of enrollment. .1804(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not created the facility roster within the ABCMS portal. G.S. 110-90.2 & .2703(r) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's tobacco restriction. .0604(j) Technical Assistance: 1. ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed that there is a Powerform within the Moodle training that will need to be signed electronically. Once the training is completed, a provider code will be sent to you within 24-48 hours. If you do not receive a code, please contact the CBC Unit. Staff will need to create an application within their ABCMS portal using the provider code. Once staff has connected their application to the facility, you will login using the facility’s business NCID and “hire” each staff member using their current qualification letter date as the “hire” date. 2. We discussed putting staff on the same cycle to complete annual staff evaluations, professional development plans, health questionnaires, and emergency information forms. This will ensure that all staff members have these items completed annually. 3. We discussed reviewing enrollment documents with families to ensure that all forms have been completed and returned. It is recommended to create a documentation of receipt form for families to acknowledge that they have reviewed and received the facility’s operational policies, parent participation policy, and tobacco policy. We discussed adding children’s date of enrollment to the facility’s discipline policy to meet child care requirements. This should be maintained in each child’s file for review. 4. We discussed creating a document that has children’s medication expiration dates and permission to administer expiration dates. This could serve as a quick reference for staff to identify when items will soon be expiring. Medications and topical ointments should be returned to the parent within 72 hours or discarded. 5. We discussed creating a timeline for staff that is a quick reference for when Criminal Background Qualification letters will expire. Criminal Background Checks should be renewed every five years prior to the expiration date. A staff member hired on 8/23/16 criminal background check qualification letter expired on 3/19/25. The staff member received a new qualification letter on 4/23/25. Item 1044 was corrected during the visit. 6. We discussed staff printing training certificates at the time of completion and logging the training on the on-going documentation log. On-going training hours are calculated from each staff members hire date. It is recommended that staff review their personnel files every six months to keep track of how many hours have been completed and how many hours they are still needing to complete. Consultation: • Please send me a signed and updated staff and training worksheet by 10/30/25. • We discussed that all staff will need to create a WORKS account within six months of hire. Staff will need to request official transcripts from their schools to mail in to the Workforce Unit for evaluation. Administrators and lead teachers are required to have a copy of their status letter in their personnel file for review. • We discussed creating a document that indicates how often children receive topical ointment for all rooms for easy reference in the diaper changing areas. DCDEE WEBSITE RESOURCES: -QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. You stated that the facility is wanting to become a Notice of Compliance. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization . You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. o Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 10/27/2025 Number Present: 22 Completed Date: 10/27/2025 Age: From 1 To 5 Total Minutes: 310 Time In: 10:00 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Dianne Carver, Director, assisted me with today’s visit. The last annual compliance visit was conducted on December 4, 2024. The program’s compliance history was ninety percent prior to today’s visit. The last sanitation inspection was completed on June 18, 2025, with a superior classification. The last fire inspection was completed on April 8, 2025. The center's three-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in outdoor gross motor, free choice activities, toileting and handwashing routines, and lunch. The Emergency Drill Log was monitored for completed fire, lock down, and shelter-in-place drills. The last fire drill was completed on October 6, 2025. The last lockdown drill was completed on July 24, 2025. Your outdoor play area meets child care safety standards. The last documented outdoor inspection was completed on September 26, 2025. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All medications and their permission to administer forms were monitored during today’s visit. A selection of staff and children files were monitored during today’s visit. The facility does not provide transportation. The facility has completed lead water and has started enrollment for lead paint and asbestos testing with Clean Water for Carolina Kids. The facility has not completed the provider portal roster within the ABCMS system. The following violations were documented today: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, a topical ointment expired 7/2025. .0803(12) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 9/11/06 and 8/23/16 did not have a current health questionnaire on file for review. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 9/11/06 and 8/23/16 did not have a current emergency information form on file for review. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff member hired on 8/23/16 did not complete a Criminal Background Check prior to the expiration date. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A staff member hired on 9/11/06 and 8/23/16 had not completed the required number of on-going training hours for the 2024-2025 fiscal year. .1103(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's parent participation plan. 10A NCAC 09 .0515(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 9/11/06 and 8/23/16 did not have a current annual staff evaluation or annual staff development plan on file for review. 10A NCAC 09 .0514(f) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Three children's signed discipline policy did not include the child's date of enrollment. .1804(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not created the facility roster within the ABCMS portal. G.S. 110-90.2 & .2703(r) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's tobacco restriction. .0604(j) Technical Assistance: 1. ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed that there is a Powerform within the Moodle training that will need to be signed electronically. Once the training is completed, a provider code will be sent to you within 24-48 hours. If you do not receive a code, please contact the CBC Unit. Staff will need to create an application within their ABCMS portal using the provider code. Once staff has connected their application to the facility, you will login using the facility’s business NCID and “hire” each staff member using their current qualification letter date as the “hire” date. 2. We discussed putting staff on the same cycle to complete annual staff evaluations, professional development plans, health questionnaires, and emergency information forms. This will ensure that all staff members have these items completed annually. 3. We discussed reviewing enrollment documents with families to ensure that all forms have been completed and returned. It is recommended to create a documentation of receipt form for families to acknowledge that they have reviewed and received the facility’s operational policies, parent participation policy, and tobacco policy. We discussed adding children’s date of enrollment to the facility’s discipline policy to meet child care requirements. This should be maintained in each child’s file for review. 4. We discussed creating a document that has children’s medication expiration dates and permission to administer expiration dates. This could serve as a quick reference for staff to identify when items will soon be expiring. Medications and topical ointments should be returned to the parent within 72 hours or discarded. 5. We discussed creating a timeline for staff that is a quick reference for when Criminal Background Qualification letters will expire. Criminal Background Checks should be renewed every five years prior to the expiration date. A staff member hired on 8/23/16 criminal background check qualification letter expired on 3/19/25. The staff member received a new qualification letter on 4/23/25. Item 1044 was corrected during the visit. 6. We discussed staff printing training certificates at the time of completion and logging the training on the on-going documentation log. On-going training hours are calculated from each staff members hire date. It is recommended that staff review their personnel files every six months to keep track of how many hours have been completed and how many hours they are still needing to complete. Consultation: • Please send me a signed and updated staff and training worksheet by 10/30/25. • We discussed that all staff will need to create a WORKS account within six months of hire. Staff will need to request official transcripts from their schools to mail in to the Workforce Unit for evaluation. Administrators and lead teachers are required to have a copy of their status letter in their personnel file for review. • We discussed creating a document that indicates how often children receive topical ointment for all rooms for easy reference in the diaper changing areas. DCDEE WEBSITE RESOURCES: -QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. You stated that the facility is wanting to become a Notice of Compliance. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization . You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. o Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 10/27/2025 Number Present: 22 Completed Date: 10/27/2025 Age: From 1 To 5 Total Minutes: 310 Time In: 10:00 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Dianne Carver, Director, assisted me with today’s visit. The last annual compliance visit was conducted on December 4, 2024. The program’s compliance history was ninety percent prior to today’s visit. The last sanitation inspection was completed on June 18, 2025, with a superior classification. The last fire inspection was completed on April 8, 2025. The center's three-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in outdoor gross motor, free choice activities, toileting and handwashing routines, and lunch. The Emergency Drill Log was monitored for completed fire, lock down, and shelter-in-place drills. The last fire drill was completed on October 6, 2025. The last lockdown drill was completed on July 24, 2025. Your outdoor play area meets child care safety standards. The last documented outdoor inspection was completed on September 26, 2025. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All medications and their permission to administer forms were monitored during today’s visit. A selection of staff and children files were monitored during today’s visit. The facility does not provide transportation. The facility has completed lead water and has started enrollment for lead paint and asbestos testing with Clean Water for Carolina Kids. The facility has not completed the provider portal roster within the ABCMS system. The following violations were documented today: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, a topical ointment expired 7/2025. .0803(12) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 9/11/06 and 8/23/16 did not have a current health questionnaire on file for review. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 9/11/06 and 8/23/16 did not have a current emergency information form on file for review. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff member hired on 8/23/16 did not complete a Criminal Background Check prior to the expiration date. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A staff member hired on 9/11/06 and 8/23/16 had not completed the required number of on-going training hours for the 2024-2025 fiscal year. .1103(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's parent participation plan. 10A NCAC 09 .0515(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 9/11/06 and 8/23/16 did not have a current annual staff evaluation or annual staff development plan on file for review. 10A NCAC 09 .0514(f) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Three children's signed discipline policy did not include the child's date of enrollment. .1804(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not created the facility roster within the ABCMS portal. G.S. 110-90.2 & .2703(r) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's tobacco restriction. .0604(j) Technical Assistance: 1. ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed that there is a Powerform within the Moodle training that will need to be signed electronically. Once the training is completed, a provider code will be sent to you within 24-48 hours. If you do not receive a code, please contact the CBC Unit. Staff will need to create an application within their ABCMS portal using the provider code. Once staff has connected their application to the facility, you will login using the facility’s business NCID and “hire” each staff member using their current qualification letter date as the “hire” date. 2. We discussed putting staff on the same cycle to complete annual staff evaluations, professional development plans, health questionnaires, and emergency information forms. This will ensure that all staff members have these items completed annually. 3. We discussed reviewing enrollment documents with families to ensure that all forms have been completed and returned. It is recommended to create a documentation of receipt form for families to acknowledge that they have reviewed and received the facility’s operational policies, parent participation policy, and tobacco policy. We discussed adding children’s date of enrollment to the facility’s discipline policy to meet child care requirements. This should be maintained in each child’s file for review. 4. We discussed creating a document that has children’s medication expiration dates and permission to administer expiration dates. This could serve as a quick reference for staff to identify when items will soon be expiring. Medications and topical ointments should be returned to the parent within 72 hours or discarded. 5. We discussed creating a timeline for staff that is a quick reference for when Criminal Background Qualification letters will expire. Criminal Background Checks should be renewed every five years prior to the expiration date. A staff member hired on 8/23/16 criminal background check qualification letter expired on 3/19/25. The staff member received a new qualification letter on 4/23/25. Item 1044 was corrected during the visit. 6. We discussed staff printing training certificates at the time of completion and logging the training on the on-going documentation log. On-going training hours are calculated from each staff members hire date. It is recommended that staff review their personnel files every six months to keep track of how many hours have been completed and how many hours they are still needing to complete. Consultation: • Please send me a signed and updated staff and training worksheet by 10/30/25. • We discussed that all staff will need to create a WORKS account within six months of hire. Staff will need to request official transcripts from their schools to mail in to the Workforce Unit for evaluation. Administrators and lead teachers are required to have a copy of their status letter in their personnel file for review. • We discussed creating a document that indicates how often children receive topical ointment for all rooms for easy reference in the diaper changing areas. DCDEE WEBSITE RESOURCES: -QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • QRIS Information: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. You stated that the facility is wanting to become a Notice of Compliance. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/StarRated-License/QRIS-Modernization . You will find more information and details about the three different pathways so that your program can begin working towards the star rated license. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. • Prepare for Environmental Rating Scale (ERS) assessments. o Access resources, trainings, and outreach via ncrlap.org. o Work with CCR&R or Smart Start for support in preparation. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify CQI goals and begin planning for implementation. • Develop strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) • Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/29/2025 Number Present: 15 Completed Date: 5/29/2025 Age: From 1 To 5 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Dianna Carver, Director, assisted me with today’s visit. Rebbecca Hayes, Child Care Consultant accompany me on the visit today. I conducted your last annual compliance visit on December 4, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. You stated there has been no change with the corporate owner, Covenant Associate Reformed Presbyterian Church, that owns your facility. I reviewed the facility’s permit with you today including the restrictions, capacity, and age range and observed these being maintained today. Your center's compliance history was 93% as of May 27, 2025, and was reviewed with you today. Your program currently operates with a Three-star license, issued on April 08, 2020, earning four points in staff education, two points in program standards, and one quality point. Your most recent fire inspection was dated April 08, 2025. Your most recent sanitation inspection was dated August 20, 2024, with a Superior classification and eleven demerits. You and I completed a walk-through of the indoor licensed spaces today. I observed children throughout the facility participating in free play in activity areas, transitions, and personal care routines. You and I completed a walk-through of the outdoor licensed spaces today. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the cafeteria and served in the cafeteria. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 44 degrees Fahrenheit. I observed that today’s lunch consisted of Ham sandwiches, tomato soup, peaches, and milk. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. Today I observed that mop water was left in the hallway where children walk, Hand sanitizer was not stored 5ft in the classroom. Sanitizer water in a spray bottle was not stored 5ft high. Baby wipes that stated that must keep out the reach of children were not stored in a locked cabinet. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for six returning staff members to verify current and valid Criminal Background Check qualification letters ( all Criminal Background Check qualification letters were checked in the ABCMS System) , valid CPR and First Aid training, completion of Basic School Age Care training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at a routine unannounced visit on June 18, 2024. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not sent to consultant within one week of inspection received 5.29/25. 10A NCAC 09 .0304(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. Item were stored in the children bathroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls through out the facility need to be cleaned. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Toy storage container in space 3 plastic top was cracked and broken. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Mop water was left in hallway. Baby wipes with keep out of reach of children was not locked cabinet. hand sanitizer was not stored 5ft high in classroom. .2820(b) 1301 Center did not maintain a record of daily attendance Two children were not signed in to the facility by parent on 5/29/25 and two children were not signed out by parent on 5/28/25. GS 110-91(9) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff had an energy drink in the can on the counter of classroom in the presence of children. .0901(i) Technical Assistance: 1. All hazardous material have to be in a locked cabinet. Mop water can not be left in the hall after staff mop the classroom floors. Sanitizer water needs to keep 5ft from the ground and out of reach of children. 2. Staff should make sure parents sign the children in when they drop them off and sign out the children out at the end of the day. If the parents have not signed the children in or out the facility the staff can sign the children in and out. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3 The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit or connect the new employee to the facility through the ABCMS portal. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Administrators may take the ABCMS training through DCDEE MOODLE to gain access codes necessary to complete the process in ABCMS. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 12, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Rebbecca Hayes Post Office Box 954 Taylorsville, NC 28681 For your convenience, your compliance letter may be sent by email to: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 405-8111 or by email at Rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/29/2025 Number Present: 15 Completed Date: 5/29/2025 Age: From 1 To 5 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Dianna Carver, Director, assisted me with today’s visit. Rebbecca Hayes, Child Care Consultant accompany me on the visit today. I conducted your last annual compliance visit on December 4, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. You stated there has been no change with the corporate owner, Covenant Associate Reformed Presbyterian Church, that owns your facility. I reviewed the facility’s permit with you today including the restrictions, capacity, and age range and observed these being maintained today. Your center's compliance history was 93% as of May 27, 2025, and was reviewed with you today. Your program currently operates with a Three-star license, issued on April 08, 2020, earning four points in staff education, two points in program standards, and one quality point. Your most recent fire inspection was dated April 08, 2025. Your most recent sanitation inspection was dated August 20, 2024, with a Superior classification and eleven demerits. You and I completed a walk-through of the indoor licensed spaces today. I observed children throughout the facility participating in free play in activity areas, transitions, and personal care routines. You and I completed a walk-through of the outdoor licensed spaces today. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the cafeteria and served in the cafeteria. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 44 degrees Fahrenheit. I observed that today’s lunch consisted of Ham sandwiches, tomato soup, peaches, and milk. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. Today I observed that mop water was left in the hallway where children walk, Hand sanitizer was not stored 5ft in the classroom. Sanitizer water in a spray bottle was not stored 5ft high. Baby wipes that stated that must keep out the reach of children were not stored in a locked cabinet. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for six returning staff members to verify current and valid Criminal Background Check qualification letters ( all Criminal Background Check qualification letters were checked in the ABCMS System) , valid CPR and First Aid training, completion of Basic School Age Care training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at a routine unannounced visit on June 18, 2024. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not sent to consultant within one week of inspection received 5.29/25. 10A NCAC 09 .0304(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. Item were stored in the children bathroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls through out the facility need to be cleaned. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Toy storage container in space 3 plastic top was cracked and broken. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Mop water was left in hallway. Baby wipes with keep out of reach of children was not locked cabinet. hand sanitizer was not stored 5ft high in classroom. .2820(b) 1301 Center did not maintain a record of daily attendance Two children were not signed in to the facility by parent on 5/29/25 and two children were not signed out by parent on 5/28/25. GS 110-91(9) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff had an energy drink in the can on the counter of classroom in the presence of children. .0901(i) Technical Assistance: 1. All hazardous material have to be in a locked cabinet. Mop water can not be left in the hall after staff mop the classroom floors. Sanitizer water needs to keep 5ft from the ground and out of reach of children. 2. Staff should make sure parents sign the children in when they drop them off and sign out the children out at the end of the day. If the parents have not signed the children in or out the facility the staff can sign the children in and out. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3 The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit or connect the new employee to the facility through the ABCMS portal. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Administrators may take the ABCMS training through DCDEE MOODLE to gain access codes necessary to complete the process in ABCMS. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 12, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Rebbecca Hayes Post Office Box 954 Taylorsville, NC 28681 For your convenience, your compliance letter may be sent by email to: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 405-8111 or by email at Rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/29/2025 Number Present: 15 Completed Date: 5/29/2025 Age: From 1 To 5 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Dianna Carver, Director, assisted me with today’s visit. Rebbecca Hayes, Child Care Consultant accompany me on the visit today. I conducted your last annual compliance visit on December 4, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. You stated there has been no change with the corporate owner, Covenant Associate Reformed Presbyterian Church, that owns your facility. I reviewed the facility’s permit with you today including the restrictions, capacity, and age range and observed these being maintained today. Your center's compliance history was 93% as of May 27, 2025, and was reviewed with you today. Your program currently operates with a Three-star license, issued on April 08, 2020, earning four points in staff education, two points in program standards, and one quality point. Your most recent fire inspection was dated April 08, 2025. Your most recent sanitation inspection was dated August 20, 2024, with a Superior classification and eleven demerits. You and I completed a walk-through of the indoor licensed spaces today. I observed children throughout the facility participating in free play in activity areas, transitions, and personal care routines. You and I completed a walk-through of the outdoor licensed spaces today. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the cafeteria and served in the cafeteria. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 44 degrees Fahrenheit. I observed that today’s lunch consisted of Ham sandwiches, tomato soup, peaches, and milk. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. Today I observed that mop water was left in the hallway where children walk, Hand sanitizer was not stored 5ft in the classroom. Sanitizer water in a spray bottle was not stored 5ft high. Baby wipes that stated that must keep out the reach of children were not stored in a locked cabinet. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for six returning staff members to verify current and valid Criminal Background Check qualification letters ( all Criminal Background Check qualification letters were checked in the ABCMS System) , valid CPR and First Aid training, completion of Basic School Age Care training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at a routine unannounced visit on June 18, 2024. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not sent to consultant within one week of inspection received 5.29/25. 10A NCAC 09 .0304(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. Item were stored in the children bathroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls through out the facility need to be cleaned. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Toy storage container in space 3 plastic top was cracked and broken. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Mop water was left in hallway. Baby wipes with keep out of reach of children was not locked cabinet. hand sanitizer was not stored 5ft high in classroom. .2820(b) 1301 Center did not maintain a record of daily attendance Two children were not signed in to the facility by parent on 5/29/25 and two children were not signed out by parent on 5/28/25. GS 110-91(9) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff had an energy drink in the can on the counter of classroom in the presence of children. .0901(i) Technical Assistance: 1. All hazardous material have to be in a locked cabinet. Mop water can not be left in the hall after staff mop the classroom floors. Sanitizer water needs to keep 5ft from the ground and out of reach of children. 2. Staff should make sure parents sign the children in when they drop them off and sign out the children out at the end of the day. If the parents have not signed the children in or out the facility the staff can sign the children in and out. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3 The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit or connect the new employee to the facility through the ABCMS portal. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Administrators may take the ABCMS training through DCDEE MOODLE to gain access codes necessary to complete the process in ABCMS. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 12, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Rebbecca Hayes Post Office Box 954 Taylorsville, NC 28681 For your convenience, your compliance letter may be sent by email to: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 405-8111 or by email at Rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/29/2025 Number Present: 15 Completed Date: 5/29/2025 Age: From 1 To 5 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Dianna Carver, Director, assisted me with today’s visit. Rebbecca Hayes, Child Care Consultant accompany me on the visit today. I conducted your last annual compliance visit on December 4, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. You stated there has been no change with the corporate owner, Covenant Associate Reformed Presbyterian Church, that owns your facility. I reviewed the facility’s permit with you today including the restrictions, capacity, and age range and observed these being maintained today. Your center's compliance history was 93% as of May 27, 2025, and was reviewed with you today. Your program currently operates with a Three-star license, issued on April 08, 2020, earning four points in staff education, two points in program standards, and one quality point. Your most recent fire inspection was dated April 08, 2025. Your most recent sanitation inspection was dated August 20, 2024, with a Superior classification and eleven demerits. You and I completed a walk-through of the indoor licensed spaces today. I observed children throughout the facility participating in free play in activity areas, transitions, and personal care routines. You and I completed a walk-through of the outdoor licensed spaces today. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the cafeteria and served in the cafeteria. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 44 degrees Fahrenheit. I observed that today’s lunch consisted of Ham sandwiches, tomato soup, peaches, and milk. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. Today I observed that mop water was left in the hallway where children walk, Hand sanitizer was not stored 5ft in the classroom. Sanitizer water in a spray bottle was not stored 5ft high. Baby wipes that stated that must keep out the reach of children were not stored in a locked cabinet. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for six returning staff members to verify current and valid Criminal Background Check qualification letters ( all Criminal Background Check qualification letters were checked in the ABCMS System) , valid CPR and First Aid training, completion of Basic School Age Care training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at a routine unannounced visit on June 18, 2024. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not sent to consultant within one week of inspection received 5.29/25. 10A NCAC 09 .0304(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. Item were stored in the children bathroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls through out the facility need to be cleaned. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Toy storage container in space 3 plastic top was cracked and broken. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Mop water was left in hallway. Baby wipes with keep out of reach of children was not locked cabinet. hand sanitizer was not stored 5ft high in classroom. .2820(b) 1301 Center did not maintain a record of daily attendance Two children were not signed in to the facility by parent on 5/29/25 and two children were not signed out by parent on 5/28/25. GS 110-91(9) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff had an energy drink in the can on the counter of classroom in the presence of children. .0901(i) Technical Assistance: 1. All hazardous material have to be in a locked cabinet. Mop water can not be left in the hall after staff mop the classroom floors. Sanitizer water needs to keep 5ft from the ground and out of reach of children. 2. Staff should make sure parents sign the children in when they drop them off and sign out the children out at the end of the day. If the parents have not signed the children in or out the facility the staff can sign the children in and out. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3 The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit or connect the new employee to the facility through the ABCMS portal. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Administrators may take the ABCMS training through DCDEE MOODLE to gain access codes necessary to complete the process in ABCMS. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than June 12, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Rebbecca Hayes Post Office Box 954 Taylorsville, NC 28681 For your convenience, your compliance letter may be sent by email to: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (828) 405-8111 or by email at Rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 17 Completed Date: 12/4/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Dianne Carve, Administrator, assisted me with today’s visit. I conducted your last annual compliance visit on December 21, 2023. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. You stated there has been no change with the church ownership, Covenant Associate Reformed Presbyterian Church , that owns your facility. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Covenant Associate Reformed Presbyterian Church, the church that owns your facility, was reviewed and listed as current-active on the NC Secretary of State website on December 04, 2024. Your program’s compliance history was 86% as of December 03, 2024, and was reviewed with you today. Your program currently operates with a three-star license, issued on April 08, 2020, earning four points in staff education, two points in program standards, and one quality point for meeting staff benefits package and infrastructure for parent involvement. Your last sanitation inspection was dated August 20, 2024, with a Superior classification and eleven demerits. I verified that on April 13, 2024, you initiated the lead water testing required to be completed every three years. Today, I verified that you are waiting on those test results. I verified that you have registered for the lead-based paint and asbestos testing. Your last fire inspection was dated June 05, 2024, and was received during my visit on June 18, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch, and large group time. You stated and I verified that your facility uses We Learn Curriculum as the approved curriculum for a 3-Star facility serving children who are four and five years of age. I observed that in space 2 an activity plan was not in the classroom. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included chicken nuggets, mixed greens, northern beans, corn bread, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. It was observed that plastic bags (storage bags and plastic grocery bags) were in space two (classroom for the one- and two-year-olds) The bags were not in locked cabinets. I observed that you EPR plan needs to be updated. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #2 the space for one and two year old's an activity plan was not posted. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. I observed when entering center children under the age of 3 watching a movie in group time. .0510(f) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3 children coats were stored in the bathroom area. 15A NCAC 18A .2818(a) 853 Incident logs were not completed and maintained as required. Incident logs were not current and maintained. .0802(g)(1-6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2 zip lock bags and grocery bags were accessible to children. .0604(q) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR Plan did not have dates of the last revision. .0607(d)(8) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not reviewed with staff hire date 8/12/24. .0607(e) Technical Assistance: 1. An individualized written activity plan should be created, posted, and followed for each 1-year-old and 2- year-old group or classroom. 2.) Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 3.) Per child care rule 10A NCAC 09 .0510(f), screen time should not be offered to children under three years of age. To maintain compliance with this child care requirement, I suggested you review this child care requirement with teachers serving children under three years of age. 4.Per child care rule 10A NCAC 09 .0802(g)(1-6), incident logs should be completed any time an incident report is completed, kept cumulative, maintained in a separate file, and available for review by a representative of the Division. To maintain compliance with this child care requirement, I suggested you maintain your Incident Log as an on-going process logging incident reports daily and/or weekly. Allowing incident reports to accumulate over months at a time becomes an overwhelming task for administrative staff. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter no later than December 18, 2024. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or our licensing supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 17 Completed Date: 12/4/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Dianne Carve, Administrator, assisted me with today’s visit. I conducted your last annual compliance visit on December 21, 2023. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. You stated there has been no change with the church ownership, Covenant Associate Reformed Presbyterian Church , that owns your facility. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Covenant Associate Reformed Presbyterian Church, the church that owns your facility, was reviewed and listed as current-active on the NC Secretary of State website on December 04, 2024. Your program’s compliance history was 86% as of December 03, 2024, and was reviewed with you today. Your program currently operates with a three-star license, issued on April 08, 2020, earning four points in staff education, two points in program standards, and one quality point for meeting staff benefits package and infrastructure for parent involvement. Your last sanitation inspection was dated August 20, 2024, with a Superior classification and eleven demerits. I verified that on April 13, 2024, you initiated the lead water testing required to be completed every three years. Today, I verified that you are waiting on those test results. I verified that you have registered for the lead-based paint and asbestos testing. Your last fire inspection was dated June 05, 2024, and was received during my visit on June 18, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch, and large group time. You stated and I verified that your facility uses We Learn Curriculum as the approved curriculum for a 3-Star facility serving children who are four and five years of age. I observed that in space 2 an activity plan was not in the classroom. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included chicken nuggets, mixed greens, northern beans, corn bread, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. It was observed that plastic bags (storage bags and plastic grocery bags) were in space two (classroom for the one- and two-year-olds) The bags were not in locked cabinets. I observed that you EPR plan needs to be updated. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #2 the space for one and two year old's an activity plan was not posted. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. I observed when entering center children under the age of 3 watching a movie in group time. .0510(f) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3 children coats were stored in the bathroom area. 15A NCAC 18A .2818(a) 853 Incident logs were not completed and maintained as required. Incident logs were not current and maintained. .0802(g)(1-6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2 zip lock bags and grocery bags were accessible to children. .0604(q) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR Plan did not have dates of the last revision. .0607(d)(8) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not reviewed with staff hire date 8/12/24. .0607(e) Technical Assistance: 1. An individualized written activity plan should be created, posted, and followed for each 1-year-old and 2- year-old group or classroom. 2.) Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 3.) Per child care rule 10A NCAC 09 .0510(f), screen time should not be offered to children under three years of age. To maintain compliance with this child care requirement, I suggested you review this child care requirement with teachers serving children under three years of age. 4.Per child care rule 10A NCAC 09 .0802(g)(1-6), incident logs should be completed any time an incident report is completed, kept cumulative, maintained in a separate file, and available for review by a representative of the Division. To maintain compliance with this child care requirement, I suggested you maintain your Incident Log as an on-going process logging incident reports daily and/or weekly. Allowing incident reports to accumulate over months at a time becomes an overwhelming task for administrative staff. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter no later than December 18, 2024. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or our licensing supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 17 Completed Date: 12/4/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Dianne Carve, Administrator, assisted me with today’s visit. I conducted your last annual compliance visit on December 21, 2023. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. You stated there has been no change with the church ownership, Covenant Associate Reformed Presbyterian Church , that owns your facility. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Covenant Associate Reformed Presbyterian Church, the church that owns your facility, was reviewed and listed as current-active on the NC Secretary of State website on December 04, 2024. Your program’s compliance history was 86% as of December 03, 2024, and was reviewed with you today. Your program currently operates with a three-star license, issued on April 08, 2020, earning four points in staff education, two points in program standards, and one quality point for meeting staff benefits package and infrastructure for parent involvement. Your last sanitation inspection was dated August 20, 2024, with a Superior classification and eleven demerits. I verified that on April 13, 2024, you initiated the lead water testing required to be completed every three years. Today, I verified that you are waiting on those test results. I verified that you have registered for the lead-based paint and asbestos testing. Your last fire inspection was dated June 05, 2024, and was received during my visit on June 18, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch, and large group time. You stated and I verified that your facility uses We Learn Curriculum as the approved curriculum for a 3-Star facility serving children who are four and five years of age. I observed that in space 2 an activity plan was not in the classroom. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included chicken nuggets, mixed greens, northern beans, corn bread, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. It was observed that plastic bags (storage bags and plastic grocery bags) were in space two (classroom for the one- and two-year-olds) The bags were not in locked cabinets. I observed that you EPR plan needs to be updated. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #2 the space for one and two year old's an activity plan was not posted. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. I observed when entering center children under the age of 3 watching a movie in group time. .0510(f) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3 children coats were stored in the bathroom area. 15A NCAC 18A .2818(a) 853 Incident logs were not completed and maintained as required. Incident logs were not current and maintained. .0802(g)(1-6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2 zip lock bags and grocery bags were accessible to children. .0604(q) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR Plan did not have dates of the last revision. .0607(d)(8) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not reviewed with staff hire date 8/12/24. .0607(e) Technical Assistance: 1. An individualized written activity plan should be created, posted, and followed for each 1-year-old and 2- year-old group or classroom. 2.) Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 3.) Per child care rule 10A NCAC 09 .0510(f), screen time should not be offered to children under three years of age. To maintain compliance with this child care requirement, I suggested you review this child care requirement with teachers serving children under three years of age. 4.Per child care rule 10A NCAC 09 .0802(g)(1-6), incident logs should be completed any time an incident report is completed, kept cumulative, maintained in a separate file, and available for review by a representative of the Division. To maintain compliance with this child care requirement, I suggested you maintain your Incident Log as an on-going process logging incident reports daily and/or weekly. Allowing incident reports to accumulate over months at a time becomes an overwhelming task for administrative staff. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter no later than December 18, 2024. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or our licensing supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 17 Completed Date: 12/4/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Dianne Carve, Administrator, assisted me with today’s visit. I conducted your last annual compliance visit on December 21, 2023. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. You stated there has been no change with the church ownership, Covenant Associate Reformed Presbyterian Church , that owns your facility. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Covenant Associate Reformed Presbyterian Church, the church that owns your facility, was reviewed and listed as current-active on the NC Secretary of State website on December 04, 2024. Your program’s compliance history was 86% as of December 03, 2024, and was reviewed with you today. Your program currently operates with a three-star license, issued on April 08, 2020, earning four points in staff education, two points in program standards, and one quality point for meeting staff benefits package and infrastructure for parent involvement. Your last sanitation inspection was dated August 20, 2024, with a Superior classification and eleven demerits. I verified that on April 13, 2024, you initiated the lead water testing required to be completed every three years. Today, I verified that you are waiting on those test results. I verified that you have registered for the lead-based paint and asbestos testing. Your last fire inspection was dated June 05, 2024, and was received during my visit on June 18, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch, and large group time. You stated and I verified that your facility uses We Learn Curriculum as the approved curriculum for a 3-Star facility serving children who are four and five years of age. I observed that in space 2 an activity plan was not in the classroom. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included chicken nuggets, mixed greens, northern beans, corn bread, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. It was observed that plastic bags (storage bags and plastic grocery bags) were in space two (classroom for the one- and two-year-olds) The bags were not in locked cabinets. I observed that you EPR plan needs to be updated. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #2 the space for one and two year old's an activity plan was not posted. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. I observed when entering center children under the age of 3 watching a movie in group time. .0510(f) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3 children coats were stored in the bathroom area. 15A NCAC 18A .2818(a) 853 Incident logs were not completed and maintained as required. Incident logs were not current and maintained. .0802(g)(1-6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2 zip lock bags and grocery bags were accessible to children. .0604(q) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR Plan did not have dates of the last revision. .0607(d)(8) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not reviewed with staff hire date 8/12/24. .0607(e) Technical Assistance: 1. An individualized written activity plan should be created, posted, and followed for each 1-year-old and 2- year-old group or classroom. 2.) Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 3.) Per child care rule 10A NCAC 09 .0510(f), screen time should not be offered to children under three years of age. To maintain compliance with this child care requirement, I suggested you review this child care requirement with teachers serving children under three years of age. 4.Per child care rule 10A NCAC 09 .0802(g)(1-6), incident logs should be completed any time an incident report is completed, kept cumulative, maintained in a separate file, and available for review by a representative of the Division. To maintain compliance with this child care requirement, I suggested you maintain your Incident Log as an on-going process logging incident reports daily and/or weekly. Allowing incident reports to accumulate over months at a time becomes an overwhelming task for administrative staff. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter no later than December 18, 2024. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or our licensing supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 17 Completed Date: 12/4/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Dianne Carve, Administrator, assisted me with today’s visit. I conducted your last annual compliance visit on December 21, 2023. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. You stated there has been no change with the church ownership, Covenant Associate Reformed Presbyterian Church , that owns your facility. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Covenant Associate Reformed Presbyterian Church, the church that owns your facility, was reviewed and listed as current-active on the NC Secretary of State website on December 04, 2024. Your program’s compliance history was 86% as of December 03, 2024, and was reviewed with you today. Your program currently operates with a three-star license, issued on April 08, 2020, earning four points in staff education, two points in program standards, and one quality point for meeting staff benefits package and infrastructure for parent involvement. Your last sanitation inspection was dated August 20, 2024, with a Superior classification and eleven demerits. I verified that on April 13, 2024, you initiated the lead water testing required to be completed every three years. Today, I verified that you are waiting on those test results. I verified that you have registered for the lead-based paint and asbestos testing. Your last fire inspection was dated June 05, 2024, and was received during my visit on June 18, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch, and large group time. You stated and I verified that your facility uses We Learn Curriculum as the approved curriculum for a 3-Star facility serving children who are four and five years of age. I observed that in space 2 an activity plan was not in the classroom. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included chicken nuggets, mixed greens, northern beans, corn bread, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. It was observed that plastic bags (storage bags and plastic grocery bags) were in space two (classroom for the one- and two-year-olds) The bags were not in locked cabinets. I observed that you EPR plan needs to be updated. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #2 the space for one and two year old's an activity plan was not posted. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. I observed when entering center children under the age of 3 watching a movie in group time. .0510(f) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3 children coats were stored in the bathroom area. 15A NCAC 18A .2818(a) 853 Incident logs were not completed and maintained as required. Incident logs were not current and maintained. .0802(g)(1-6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2 zip lock bags and grocery bags were accessible to children. .0604(q) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR Plan did not have dates of the last revision. .0607(d)(8) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not reviewed with staff hire date 8/12/24. .0607(e) Technical Assistance: 1. An individualized written activity plan should be created, posted, and followed for each 1-year-old and 2- year-old group or classroom. 2.) Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 3.) Per child care rule 10A NCAC 09 .0510(f), screen time should not be offered to children under three years of age. To maintain compliance with this child care requirement, I suggested you review this child care requirement with teachers serving children under three years of age. 4.Per child care rule 10A NCAC 09 .0802(g)(1-6), incident logs should be completed any time an incident report is completed, kept cumulative, maintained in a separate file, and available for review by a representative of the Division. To maintain compliance with this child care requirement, I suggested you maintain your Incident Log as an on-going process logging incident reports daily and/or weekly. Allowing incident reports to accumulate over months at a time becomes an overwhelming task for administrative staff. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter no later than December 18, 2024. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or our licensing supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/21/2023 Number Present: 9 Completed Date: 12/21/2023 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. You, Dianna Carver, Center Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on January 19, 2023. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, smocking policy, daily schedule, activity plans posted as required. Your program’s compliance history was 77% as of December 20 ,2023 and was reviewed with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the month of December 2023. Today’s lunch consisted of Chicken nuggets, potato salad, greens, loaf bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored no medications. You stated that there are no students on medications at this time. Your sanitation inspection was conducted on November 14, 2023, with a Superior classification and 14 demerits. I observed your last fire inspection was conducted on March 31, 2023. I observed your monthly Fire Drill Log, a drill was conducted on October 23, 2023. Fire drill log is not in compliance and a drill needs to be conducted today. (12/21/23) I observed your Emergency Drill Log and a Shelter in place drill was conducted on July 20, 2023. Emergency drills are to be conducted every three months. An Emergency drill needs to be conducted today. (12/21/23) I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in all areas. I observed that some playground toys need to be repaired, leaves need to be raked and playground area needs to be cleaned. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated June 2,2023. I observed your Emergency Preparedness Response (EPR) Plan was last updated in August 2023. I observed your Incident Log to be current for the school year. You stated you do not provide transportation at this time. I reviewed children files, and they were in compliance during my visit today. I reviewed all staff files during my visit today violations were cited. The following violations observed and cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. All children were not signed in by parents or staff members. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the classroom for the 1 and 2 year old's the last lesson plan was dated for July 2023. GS 110-91(12); .0508(a) 487 For children under three years of age, materials were not made available to children on a daily basis. In the classroom for the 1 and 2 year old some toy shelves were turn to the wall not giving children availability to the toys on the shelf. .0510(e)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Recorded on the Emergency Drill Log and Report the last recorded drill was dated October 23, 2023. I looked at other dates recorded and they are not consistent. .0604(t); .0302(d)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last Playground inspection was recorded June 2, 2023. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member has not completed the training hours according to their education and experience. .1103(a) 1301 Center did not maintain a record of daily attendance. In the classroom for the 1 and 2 year old's the attendance was not done. GS 110-91(9) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter-in-place or Lockdown drill has not been conducted since 7/20/23. .0604(u);.0302(d)(8) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not review annually with staff. The last review was November 2022. .0607(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Health and safety trainings were not included as part of ongoing training. Staff has not completed training in 5 years. .1103(b) Technical Assistance: 1. Lesson Plans are to be completed for all classrooms. Talking with the Director it was suggested that a staff member be in charge of making sure all lesson plan are posted the Friday before the coming week. This staff member will check lesson plans and make sure they are ready for Monday morning. 2. Attendance is import and needs to be done daily. It is important that children are signed in at arrival and out at departure. Staff can sign children in and out if parent forgets. 3. All drills are to be completed as required. Fire drills are to be completed monthly and emergency drills are to be completed every 3 months and all drills are to be recorded on the Emergency Drill Log and Record. Talking to the Director it was suggested that all drills be conducted at the same time each month to ensure they are completed. 4.. Playground inspections are to be completed monthly. It was suggested to the director that the inspections be completed the same time each month. The person in charge of the inspection needs to record the inspection on the proper inspection checklist and place them in the inspection book for view. 5. On going training hours are to completed each year by employees. Staff members can contact Partnering agencies. The Iredell Partnership for Children offers a list of trainings each month. Health and Safety Trainings are to be taken with-in the fist year of employment and every 5 years after that. Staff needs to completed these trainings. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than January 04, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/21/2023 Number Present: 9 Completed Date: 12/21/2023 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. You, Dianna Carver, Center Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on January 19, 2023. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, smocking policy, daily schedule, activity plans posted as required. Your program’s compliance history was 77% as of December 20 ,2023 and was reviewed with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the month of December 2023. Today’s lunch consisted of Chicken nuggets, potato salad, greens, loaf bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored no medications. You stated that there are no students on medications at this time. Your sanitation inspection was conducted on November 14, 2023, with a Superior classification and 14 demerits. I observed your last fire inspection was conducted on March 31, 2023. I observed your monthly Fire Drill Log, a drill was conducted on October 23, 2023. Fire drill log is not in compliance and a drill needs to be conducted today. (12/21/23) I observed your Emergency Drill Log and a Shelter in place drill was conducted on July 20, 2023. Emergency drills are to be conducted every three months. An Emergency drill needs to be conducted today. (12/21/23) I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in all areas. I observed that some playground toys need to be repaired, leaves need to be raked and playground area needs to be cleaned. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated June 2,2023. I observed your Emergency Preparedness Response (EPR) Plan was last updated in August 2023. I observed your Incident Log to be current for the school year. You stated you do not provide transportation at this time. I reviewed children files, and they were in compliance during my visit today. I reviewed all staff files during my visit today violations were cited. The following violations observed and cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. All children were not signed in by parents or staff members. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the classroom for the 1 and 2 year old's the last lesson plan was dated for July 2023. GS 110-91(12); .0508(a) 487 For children under three years of age, materials were not made available to children on a daily basis. In the classroom for the 1 and 2 year old some toy shelves were turn to the wall not giving children availability to the toys on the shelf. .0510(e)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Recorded on the Emergency Drill Log and Report the last recorded drill was dated October 23, 2023. I looked at other dates recorded and they are not consistent. .0604(t); .0302(d)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last Playground inspection was recorded June 2, 2023. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member has not completed the training hours according to their education and experience. .1103(a) 1301 Center did not maintain a record of daily attendance. In the classroom for the 1 and 2 year old's the attendance was not done. GS 110-91(9) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter-in-place or Lockdown drill has not been conducted since 7/20/23. .0604(u);.0302(d)(8) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not review annually with staff. The last review was November 2022. .0607(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Health and safety trainings were not included as part of ongoing training. Staff has not completed training in 5 years. .1103(b) Technical Assistance: 1. Lesson Plans are to be completed for all classrooms. Talking with the Director it was suggested that a staff member be in charge of making sure all lesson plan are posted the Friday before the coming week. This staff member will check lesson plans and make sure they are ready for Monday morning. 2. Attendance is import and needs to be done daily. It is important that children are signed in at arrival and out at departure. Staff can sign children in and out if parent forgets. 3. All drills are to be completed as required. Fire drills are to be completed monthly and emergency drills are to be completed every 3 months and all drills are to be recorded on the Emergency Drill Log and Record. Talking to the Director it was suggested that all drills be conducted at the same time each month to ensure they are completed. 4.. Playground inspections are to be completed monthly. It was suggested to the director that the inspections be completed the same time each month. The person in charge of the inspection needs to record the inspection on the proper inspection checklist and place them in the inspection book for view. 5. On going training hours are to completed each year by employees. Staff members can contact Partnering agencies. The Iredell Partnership for Children offers a list of trainings each month. Health and Safety Trainings are to be taken with-in the fist year of employment and every 5 years after that. Staff needs to completed these trainings. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than January 04, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 7/17/2023 Number Present: 15 Completed Date: 7/17/2023 Age: From 1 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Dianne Carver, Center Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on January 19, 2023. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for week of July 17-21, 2023. Today’s lunch consisted of Lasagna, salad, carrots, applesauce, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored 2 medications in the classroom for one-year old's. One medication form did not have the correct amount of cream to be applied and the dates were wrong for how long the medication was to be given. This was corrected by the classroom teacher during the visit. Your sanitation inspection was conducted on February 27, 2023, with a Superior classification and 4 demerits. Your last Fire Inspection was conducted on March 31, 2023. I observed your monthly Fire Drill Log, a drill was conducted on June 5, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Lockdown drill was conducted on April 10, 2023. Emergency drills are to be conducted every three months. Your last Playground inspection was conducted on June 2, 2023. I observed all staff CPR & First Aid trainings, Criminal Background qualifying letters, ITS-SIDS, Recognizing & Responding to Suspicious of Child Maltreatment training and other special certification were monitored. One staff member did not have a current CRP or First Aid certificate in their file. The following violation(s) were observed and cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. The classrooms for the 1 and two year old children did not have a sufficient quantity of materials on the shelf for children. .0510(e)(3) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Wall in all classrooms need to be cleaned and painted. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Equipment on the playground need to be checked for repairs as well as cleaned before use of children. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. One medication form in the classroom for the one and two year old's did not have the correct amount of cream to be applied as well as the dates the cream needed to be given to student. This was corrected by teacher during the visit. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have current First Aid certifications on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have a current CPR certificate on file. .1102(d) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch needs to be added to the playground and under all equipment. .0605(k)(1-4) Technical Assistance : 1. Make sure the playground gets the mulch needed. When the playground inspection is done each month make sure staff checks the mulch level as well as the equipment for hazards. This needs to be reported back to the director and corrections need to be made. 2. Teacher needs to check medication forms when parents complete them to make sure they are completed correctly. 3. Walls in the classrooms need to be cleaned and painted. Cleaning the walls once a week and when needed helps with this problem. 4. All trainings for staff need to be current. If staff needs to complete a training it needs to be scheduled before the certification has expired. Contact the partnering agencies with help on scheduling classes needed. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than July 31, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov.or at (336)404-4133. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: COVENANT CHILD CARE CENTER Facility ID: 4959002 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 7/17/2023 Number Present: 15 Completed Date: 7/17/2023 Age: From 1 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Dianne Carver, Center Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on January 19, 2023. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for week of July 17-21, 2023. Today’s lunch consisted of Lasagna, salad, carrots, applesauce, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored 2 medications in the classroom for one-year old's. One medication form did not have the correct amount of cream to be applied and the dates were wrong for how long the medication was to be given. This was corrected by the classroom teacher during the visit. Your sanitation inspection was conducted on February 27, 2023, with a Superior classification and 4 demerits. Your last Fire Inspection was conducted on March 31, 2023. I observed your monthly Fire Drill Log, a drill was conducted on June 5, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Lockdown drill was conducted on April 10, 2023. Emergency drills are to be conducted every three months. Your last Playground inspection was conducted on June 2, 2023. I observed all staff CPR & First Aid trainings, Criminal Background qualifying letters, ITS-SIDS, Recognizing & Responding to Suspicious of Child Maltreatment training and other special certification were monitored. One staff member did not have a current CRP or First Aid certificate in their file. The following violation(s) were observed and cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. The classrooms for the 1 and two year old children did not have a sufficient quantity of materials on the shelf for children. .0510(e)(3) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Wall in all classrooms need to be cleaned and painted. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Equipment on the playground need to be checked for repairs as well as cleaned before use of children. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. One medication form in the classroom for the one and two year old's did not have the correct amount of cream to be applied as well as the dates the cream needed to be given to student. This was corrected by teacher during the visit. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have current First Aid certifications on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have a current CPR certificate on file. .1102(d) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch needs to be added to the playground and under all equipment. .0605(k)(1-4) Technical Assistance : 1. Make sure the playground gets the mulch needed. When the playground inspection is done each month make sure staff checks the mulch level as well as the equipment for hazards. This needs to be reported back to the director and corrections need to be made. 2. Teacher needs to check medication forms when parents complete them to make sure they are completed correctly. 3. Walls in the classrooms need to be cleaned and painted. Cleaning the walls once a week and when needed helps with this problem. 4. All trainings for staff need to be current. If staff needs to complete a training it needs to be scheduled before the certification has expired. Contact the partnering agencies with help on scheduling classes needed. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than July 31, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov.or at (336)404-4133. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times