Celeste Henkel Prime Time FOR Kids

10A NCAC 09 .0102 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 3/24/2025 Number Present: 21 Completed Date: 3/24/2025 Age: From 5 To 11 Total Minutes: 210 Time In: 01:15 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Pam Joll, Site Coordinator, assisted me with today’s visit. The last annual compliance visit was conducted on April 10, 2024. The last sanitation inspection was completed on August 28, 2024, with a “Superior” classification. The last fire inspection was conducted on October 8, 2024, and your facility was approved for daytime care only. The program’s compliance history was ninety percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed transitioning to Prime Time care, engaging in free choice activities, teacher directed activities, toileting and handwashing routines, and supper. Fire drills were completed monthly as required. The last fire drill was completed on February 28, 2025. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 28, 2024. Your playground does not meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or medical action plans. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. From approximately 4:06pm to 4:08pm a child was left unattended in space 1. The child was sent from the gym where Prime Time students were located to the front entrance of the Prime Time building. The staff member that was at the back side of the Prime Time building was unaware that the child had entered the classroom. The staff members in the gym did not notify the staff member that they were sending a child to the classroom. The following violation was documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. In space 1, a child was left unsupervised for two minutes. .1801(a)(1-5) Technical Assistance was provided on the following: • We discussed that children should be supervised at all times. It is recommended that all staff have their walkies to ensure proper communication between all staff. All staff should be aware of all children’s whereabouts and safety. Consultation was provided on the following: • Two staff members working in Prime Time do not have a WORKS account, therefore, I was unable to verify whether they meet the education requirements needed to work in Prime Time care. Two additional staff members working in Prime Time have WORKS accounts but have return letters that need their attention. • Staff who are having trouble with WORKS should contact the Workforce unit at (919) 814–6350 or by email at dcdee.works@dhhs.nc.gov 10A NCAC 09 .2510 STAFF QUALIFICATIONS (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. • We discussed when using the cafeteria for supper designating the front row of tables closest to the cafeteria line for Prime Time use. This will ensure that Prime Time has enough space for all children enrolled and that the Prime Time children are not mixing in with the children who are car riders. • We also discussed a staff member should go up to the cafeteria prior to getting children for Prime Time to clean and sanitize the designated tables for supper use. NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -DCDEE ABCMS Applicant website: https://ncabcms.nc.gov/DCDEE/Applicant/ -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2510 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 3/24/2025 Number Present: 21 Completed Date: 3/24/2025 Age: From 5 To 11 Total Minutes: 210 Time In: 01:15 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Pam Joll, Site Coordinator, assisted me with today’s visit. The last annual compliance visit was conducted on April 10, 2024. The last sanitation inspection was completed on August 28, 2024, with a “Superior” classification. The last fire inspection was conducted on October 8, 2024, and your facility was approved for daytime care only. The program’s compliance history was ninety percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed transitioning to Prime Time care, engaging in free choice activities, teacher directed activities, toileting and handwashing routines, and supper. Fire drills were completed monthly as required. The last fire drill was completed on February 28, 2025. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 28, 2024. Your playground does not meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or medical action plans. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. From approximately 4:06pm to 4:08pm a child was left unattended in space 1. The child was sent from the gym where Prime Time students were located to the front entrance of the Prime Time building. The staff member that was at the back side of the Prime Time building was unaware that the child had entered the classroom. The staff members in the gym did not notify the staff member that they were sending a child to the classroom. The following violation was documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. In space 1, a child was left unsupervised for two minutes. .1801(a)(1-5) Technical Assistance was provided on the following: • We discussed that children should be supervised at all times. It is recommended that all staff have their walkies to ensure proper communication between all staff. All staff should be aware of all children’s whereabouts and safety. Consultation was provided on the following: • Two staff members working in Prime Time do not have a WORKS account, therefore, I was unable to verify whether they meet the education requirements needed to work in Prime Time care. Two additional staff members working in Prime Time have WORKS accounts but have return letters that need their attention. • Staff who are having trouble with WORKS should contact the Workforce unit at (919) 814–6350 or by email at dcdee.works@dhhs.nc.gov 10A NCAC 09 .2510 STAFF QUALIFICATIONS (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. • We discussed when using the cafeteria for supper designating the front row of tables closest to the cafeteria line for Prime Time use. This will ensure that Prime Time has enough space for all children enrolled and that the Prime Time children are not mixing in with the children who are car riders. • We also discussed a staff member should go up to the cafeteria prior to getting children for Prime Time to clean and sanitize the designated tables for supper use. NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -DCDEE ABCMS Applicant website: https://ncabcms.nc.gov/DCDEE/Applicant/ -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 3/24/2025 Number Present: 21 Completed Date: 3/24/2025 Age: From 5 To 11 Total Minutes: 210 Time In: 01:15 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Pam Joll, Site Coordinator, assisted me with today’s visit. The last annual compliance visit was conducted on April 10, 2024. The last sanitation inspection was completed on August 28, 2024, with a “Superior” classification. The last fire inspection was conducted on October 8, 2024, and your facility was approved for daytime care only. The program’s compliance history was ninety percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed transitioning to Prime Time care, engaging in free choice activities, teacher directed activities, toileting and handwashing routines, and supper. Fire drills were completed monthly as required. The last fire drill was completed on February 28, 2025. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 28, 2024. Your playground does not meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or medical action plans. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. From approximately 4:06pm to 4:08pm a child was left unattended in space 1. The child was sent from the gym where Prime Time students were located to the front entrance of the Prime Time building. The staff member that was at the back side of the Prime Time building was unaware that the child had entered the classroom. The staff members in the gym did not notify the staff member that they were sending a child to the classroom. The following violation was documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. In space 1, a child was left unsupervised for two minutes. .1801(a)(1-5) Technical Assistance was provided on the following: • We discussed that children should be supervised at all times. It is recommended that all staff have their walkies to ensure proper communication between all staff. All staff should be aware of all children’s whereabouts and safety. Consultation was provided on the following: • Two staff members working in Prime Time do not have a WORKS account, therefore, I was unable to verify whether they meet the education requirements needed to work in Prime Time care. Two additional staff members working in Prime Time have WORKS accounts but have return letters that need their attention. • Staff who are having trouble with WORKS should contact the Workforce unit at (919) 814–6350 or by email at dcdee.works@dhhs.nc.gov 10A NCAC 09 .2510 STAFF QUALIFICATIONS (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. • We discussed when using the cafeteria for supper designating the front row of tables closest to the cafeteria line for Prime Time use. This will ensure that Prime Time has enough space for all children enrolled and that the Prime Time children are not mixing in with the children who are car riders. • We also discussed a staff member should go up to the cafeteria prior to getting children for Prime Time to clean and sanitize the designated tables for supper use. NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -DCDEE ABCMS Applicant website: https://ncabcms.nc.gov/DCDEE/Applicant/ -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 3/24/2025 Number Present: 21 Completed Date: 3/24/2025 Age: From 5 To 11 Total Minutes: 210 Time In: 01:15 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Pam Joll, Site Coordinator, assisted me with today’s visit. The last annual compliance visit was conducted on April 10, 2024. The last sanitation inspection was completed on August 28, 2024, with a “Superior” classification. The last fire inspection was conducted on October 8, 2024, and your facility was approved for daytime care only. The program’s compliance history was ninety percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed transitioning to Prime Time care, engaging in free choice activities, teacher directed activities, toileting and handwashing routines, and supper. Fire drills were completed monthly as required. The last fire drill was completed on February 28, 2025. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 28, 2024. Your playground does not meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or medical action plans. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. From approximately 4:06pm to 4:08pm a child was left unattended in space 1. The child was sent from the gym where Prime Time students were located to the front entrance of the Prime Time building. The staff member that was at the back side of the Prime Time building was unaware that the child had entered the classroom. The staff members in the gym did not notify the staff member that they were sending a child to the classroom. The following violation was documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. In space 1, a child was left unsupervised for two minutes. .1801(a)(1-5) Technical Assistance was provided on the following: • We discussed that children should be supervised at all times. It is recommended that all staff have their walkies to ensure proper communication between all staff. All staff should be aware of all children’s whereabouts and safety. Consultation was provided on the following: • Two staff members working in Prime Time do not have a WORKS account, therefore, I was unable to verify whether they meet the education requirements needed to work in Prime Time care. Two additional staff members working in Prime Time have WORKS accounts but have return letters that need their attention. • Staff who are having trouble with WORKS should contact the Workforce unit at (919) 814–6350 or by email at dcdee.works@dhhs.nc.gov 10A NCAC 09 .2510 STAFF QUALIFICATIONS (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. • We discussed when using the cafeteria for supper designating the front row of tables closest to the cafeteria line for Prime Time use. This will ensure that Prime Time has enough space for all children enrolled and that the Prime Time children are not mixing in with the children who are car riders. • We also discussed a staff member should go up to the cafeteria prior to getting children for Prime Time to clean and sanitize the designated tables for supper use. NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -DCDEE ABCMS Applicant website: https://ncabcms.nc.gov/DCDEE/Applicant/ -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 3/24/2025 Number Present: 21 Completed Date: 3/24/2025 Age: From 5 To 11 Total Minutes: 210 Time In: 01:15 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Pam Joll, Site Coordinator, assisted me with today’s visit. The last annual compliance visit was conducted on April 10, 2024. The last sanitation inspection was completed on August 28, 2024, with a “Superior” classification. The last fire inspection was conducted on October 8, 2024, and your facility was approved for daytime care only. The program’s compliance history was ninety percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed transitioning to Prime Time care, engaging in free choice activities, teacher directed activities, toileting and handwashing routines, and supper. Fire drills were completed monthly as required. The last fire drill was completed on February 28, 2025. Emergency drills are being completed every three months as required. The last emergency drill was completed on December 28, 2024. Your playground does not meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or medical action plans. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. From approximately 4:06pm to 4:08pm a child was left unattended in space 1. The child was sent from the gym where Prime Time students were located to the front entrance of the Prime Time building. The staff member that was at the back side of the Prime Time building was unaware that the child had entered the classroom. The staff members in the gym did not notify the staff member that they were sending a child to the classroom. The following violation was documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. In space 1, a child was left unsupervised for two minutes. .1801(a)(1-5) Technical Assistance was provided on the following: • We discussed that children should be supervised at all times. It is recommended that all staff have their walkies to ensure proper communication between all staff. All staff should be aware of all children’s whereabouts and safety. Consultation was provided on the following: • Two staff members working in Prime Time do not have a WORKS account, therefore, I was unable to verify whether they meet the education requirements needed to work in Prime Time care. Two additional staff members working in Prime Time have WORKS accounts but have return letters that need their attention. • Staff who are having trouble with WORKS should contact the Workforce unit at (919) 814–6350 or by email at dcdee.works@dhhs.nc.gov 10A NCAC 09 .2510 STAFF QUALIFICATIONS (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. • We discussed when using the cafeteria for supper designating the front row of tables closest to the cafeteria line for Prime Time use. This will ensure that Prime Time has enough space for all children enrolled and that the Prime Time children are not mixing in with the children who are car riders. • We also discussed a staff member should go up to the cafeteria prior to getting children for Prime Time to clean and sanitize the designated tables for supper use. NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025, and after will be assessed using the ERS-3 versions. DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -DCDEE ABCMS Applicant website: https://ncabcms.nc.gov/DCDEE/Applicant/ -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 11/18/2024 Number Present: 28 Completed Date: 11/18/2024 Age: From 5 To 11 Total Minutes: 180 Time In: 01:45 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced Visit. You, Janice Young, Site Coordinator, assisted me with today’s visit. The last annual compliance visit was conducted on April 10, 2024. The last sanitation inspection was completed on August 28, 2024, with a “Superior” classification. The last fire inspection was conducted October 8, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 90 percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed transitioning to Prime Time care, toileting and handwashing routines, supper, and free choice activities. Fire drills were documented as required. The last documented fire drill was completed on September 11, 2024. Emergency drills are being completed every three months as required. The last emergency drill was completed on August 15, 2024. Your playground does not meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or Medical Action Plans. All staff files were monitored for a current criminal background check qualification letter, current first aid and CPR, BSAC training, and Recognizing and Responding to Suspicions of Child Maltreatment training. during today’s visit. The program does not provide transportation. The following violations were documented today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection completed on 10/8/24 was received during today's visit. 10A NCAC 09 .0304(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not completed or recorded for the month of October 2024. .0604(t); .0302(d)(5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. A staff member hired on 8/12/24 did not complete BSAC training within three months of employment. .2510(j) Technical Assistance was provided on the following: 1. We discussed that when new staff are hired to create a chart to remind new staff of the timeframe that they have to complete required trainings. First Aid should be completed within 90 days of hire. Staff may inquire about First Aid and CPR training outside of Iredell County for training opportunities. We also discussed that BSAC training should be completed with in 90 days of hire. 2. We discussed that Fire Inspections should be documented on the Adult Day Care & Child Care Fire Inspection Report form located on the DCDEE website. Inspections should also be completed before the previous year’s inspection date. Inspections should be sent to the consultant within 7 days of receiving a visit from the Fire Marshal. 3. We discussed setting a monthly reminder to conduct fire drills for Prime Time and document the drills on the Emergency Drill Log and Report form Consultation was provided on the following: 1. Criminal Background Checks should be renewed before the expiration date of the current letter. It is recommended that staff are aware of their expiration date and complete the process through the ABCMS system prior to the expiration date. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you 3. https://www.positivechildhoodalliancenc.org/online-trainings/ is the new website to complete the Recognizing and Responding to Suspicions of Child Maltreatment training. Please print a copy of the training certificate and place it in each staff members file. 4. Please ensure that staff and training worksheets are completed for each visit. Consultants are not permitted to complete or make changes to the worksheet. 5. Please ensure that all staff have a WORKS account and that they send in official transcripts to the Workforce Unit for evaluation. Once staff have received a status letter they should place a copy of their letter in their staff file. 6. As of July 8, 2024, the Senate Bill 425/Session Law 2024-34 for Hold harmless has been extended until the new QRIS is implemented. At this time providers are not required to go any further with a rated license assessment unless they want to. Please reach out to me if you would like to proceed with the Rated License Assessment. 7. Please ensure that you are utilizing the most recent forms for your facility. You can visit https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms to locate all required documents. 8. Please visit https://ncchildcare.ncdhhs.gov/ to sign up to receive DHHS updates. 9. Southwestern Child Development Commission Inc. is a resource that staff can use for professional development opportunities. https://www.swcdcinc.org/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 2, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 11/18/2024 Number Present: 28 Completed Date: 11/18/2024 Age: From 5 To 11 Total Minutes: 180 Time In: 01:45 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced Visit. You, Janice Young, Site Coordinator, assisted me with today’s visit. The last annual compliance visit was conducted on April 10, 2024. The last sanitation inspection was completed on August 28, 2024, with a “Superior” classification. The last fire inspection was conducted October 8, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 90 percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed transitioning to Prime Time care, toileting and handwashing routines, supper, and free choice activities. Fire drills were documented as required. The last documented fire drill was completed on September 11, 2024. Emergency drills are being completed every three months as required. The last emergency drill was completed on August 15, 2024. Your playground does not meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or Medical Action Plans. All staff files were monitored for a current criminal background check qualification letter, current first aid and CPR, BSAC training, and Recognizing and Responding to Suspicions of Child Maltreatment training. during today’s visit. The program does not provide transportation. The following violations were documented today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection completed on 10/8/24 was received during today's visit. 10A NCAC 09 .0304(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not completed or recorded for the month of October 2024. .0604(t); .0302(d)(5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. A staff member hired on 8/12/24 did not complete BSAC training within three months of employment. .2510(j) Technical Assistance was provided on the following: 1. We discussed that when new staff are hired to create a chart to remind new staff of the timeframe that they have to complete required trainings. First Aid should be completed within 90 days of hire. Staff may inquire about First Aid and CPR training outside of Iredell County for training opportunities. We also discussed that BSAC training should be completed with in 90 days of hire. 2. We discussed that Fire Inspections should be documented on the Adult Day Care & Child Care Fire Inspection Report form located on the DCDEE website. Inspections should also be completed before the previous year’s inspection date. Inspections should be sent to the consultant within 7 days of receiving a visit from the Fire Marshal. 3. We discussed setting a monthly reminder to conduct fire drills for Prime Time and document the drills on the Emergency Drill Log and Report form Consultation was provided on the following: 1. Criminal Background Checks should be renewed before the expiration date of the current letter. It is recommended that staff are aware of their expiration date and complete the process through the ABCMS system prior to the expiration date. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you 3. https://www.positivechildhoodalliancenc.org/online-trainings/ is the new website to complete the Recognizing and Responding to Suspicions of Child Maltreatment training. Please print a copy of the training certificate and place it in each staff members file. 4. Please ensure that staff and training worksheets are completed for each visit. Consultants are not permitted to complete or make changes to the worksheet. 5. Please ensure that all staff have a WORKS account and that they send in official transcripts to the Workforce Unit for evaluation. Once staff have received a status letter they should place a copy of their letter in their staff file. 6. As of July 8, 2024, the Senate Bill 425/Session Law 2024-34 for Hold harmless has been extended until the new QRIS is implemented. At this time providers are not required to go any further with a rated license assessment unless they want to. Please reach out to me if you would like to proceed with the Rated License Assessment. 7. Please ensure that you are utilizing the most recent forms for your facility. You can visit https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms to locate all required documents. 8. Please visit https://ncchildcare.ncdhhs.gov/ to sign up to receive DHHS updates. 9. Southwestern Child Development Commission Inc. is a resource that staff can use for professional development opportunities. https://www.swcdcinc.org/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 2, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 11/18/2024 Number Present: 28 Completed Date: 11/18/2024 Age: From 5 To 11 Total Minutes: 180 Time In: 01:45 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced Visit. You, Janice Young, Site Coordinator, assisted me with today’s visit. The last annual compliance visit was conducted on April 10, 2024. The last sanitation inspection was completed on August 28, 2024, with a “Superior” classification. The last fire inspection was conducted October 8, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 90 percent prior to today’s visit. The center's five-star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed transitioning to Prime Time care, toileting and handwashing routines, supper, and free choice activities. Fire drills were documented as required. The last documented fire drill was completed on September 11, 2024. Emergency drills are being completed every three months as required. The last emergency drill was completed on August 15, 2024. Your playground does not meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or Medical Action Plans. All staff files were monitored for a current criminal background check qualification letter, current first aid and CPR, BSAC training, and Recognizing and Responding to Suspicions of Child Maltreatment training. during today’s visit. The program does not provide transportation. The following violations were documented today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection completed on 10/8/24 was received during today's visit. 10A NCAC 09 .0304(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not completed or recorded for the month of October 2024. .0604(t); .0302(d)(5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. A staff member hired on 8/12/24 did not complete BSAC training within three months of employment. .2510(j) Technical Assistance was provided on the following: 1. We discussed that when new staff are hired to create a chart to remind new staff of the timeframe that they have to complete required trainings. First Aid should be completed within 90 days of hire. Staff may inquire about First Aid and CPR training outside of Iredell County for training opportunities. We also discussed that BSAC training should be completed with in 90 days of hire. 2. We discussed that Fire Inspections should be documented on the Adult Day Care & Child Care Fire Inspection Report form located on the DCDEE website. Inspections should also be completed before the previous year’s inspection date. Inspections should be sent to the consultant within 7 days of receiving a visit from the Fire Marshal. 3. We discussed setting a monthly reminder to conduct fire drills for Prime Time and document the drills on the Emergency Drill Log and Report form Consultation was provided on the following: 1. Criminal Background Checks should be renewed before the expiration date of the current letter. It is recommended that staff are aware of their expiration date and complete the process through the ABCMS system prior to the expiration date. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you 3. https://www.positivechildhoodalliancenc.org/online-trainings/ is the new website to complete the Recognizing and Responding to Suspicions of Child Maltreatment training. Please print a copy of the training certificate and place it in each staff members file. 4. Please ensure that staff and training worksheets are completed for each visit. Consultants are not permitted to complete or make changes to the worksheet. 5. Please ensure that all staff have a WORKS account and that they send in official transcripts to the Workforce Unit for evaluation. Once staff have received a status letter they should place a copy of their letter in their staff file. 6. As of July 8, 2024, the Senate Bill 425/Session Law 2024-34 for Hold harmless has been extended until the new QRIS is implemented. At this time providers are not required to go any further with a rated license assessment unless they want to. Please reach out to me if you would like to proceed with the Rated License Assessment. 7. Please ensure that you are utilizing the most recent forms for your facility. You can visit https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms to locate all required documents. 8. Please visit https://ncchildcare.ncdhhs.gov/ to sign up to receive DHHS updates. 9. Southwestern Child Development Commission Inc. is a resource that staff can use for professional development opportunities. https://www.swcdcinc.org/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 2, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 4/10/2024 Number Present: 32 Completed Date: 4/10/2024 Age: From 5 To 11 Total Minutes: 175 Time In: 01:20 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an annual compliance visit. You, Susan Janiczek, assisted us with today’s visit. Brittany, Adams, Child Care Consultant, accompanied me during this visit. The last annual compliance visit was conducted on May 22, 2023. The last sanitation inspection was completed on February 20, 2024, with a classification of superior. The last fire inspection was conducted April 8, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 91% percent prior to today’s visit. The center's 5 star rated license, NC Child Care law summary, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed transitioning from school to Prime Time, engaging in mealtime, engaging in free choice activities and structured activities. Fire drills were completed monthly as required. Emergency drills are being conducted every three months as required. Your playground does not meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. No medications were observed. A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The following violations were documented today: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departures procedures was not posted. .1003(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. In the cafeteria disinfectant spray and bulk hand sanitizer was accessible to children. .0604(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2 Miracle Grow potting soil with the label "Keep out of reach of children" was on the table, accessible to children. In space 2 an aerosol can was on a shelf not locked. .2820(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee hired on 10/10/2022 did not have a Recognizing and Responding to Suspicions of Child Maltreat training on file for review. .1102(g) Technical Assistance was provided on the following: 1. It is recommended that staff conduct a walkthrough of licensed spaces to ensure there are no hazardous materials accessible to children. 2. Safe arrival and departure procedures shall be posted in a prominent location. An outline of a policy can be found on the DCDEE website. 3. It is recommended that staff use the staff file checklist to ensure all documents and trainings are maintained in the staff file and available for review. Consultation was provided on the following: 1. Utilize the on-going training documentation form to document staff members on-going training hours along with maintaining the training certificates in each staff file. 2. The facility is listed in Cohort 2 for the Star Rated License Reassessment. July 1, 2024, through June 30, 2025, will begin your facility’s prep year. July 1, 2025, through June 30, 2026, will be the facility’s reassessment year. 3. Please ensure that all staffs information is updated in their WORKS account. New staff should create a WORKS account and send in the required information. Staff’s education should be uploaded for the Workforce Unit to evaluate staff’s education. 4. We discussed working with your consultant to establish a timeline for technical assistance visits that the facility may need. 5. We discussed reaching out to your local partners such as the Partnership for Young Children for technical assistance. The Partnership for Young Children also conducts mock assessments and will look at your facility’s materials. 6. We discussed visiting the NCRLAP website (www.ncrlap.org) for resources and training opportunities to prepare for the star rated license. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 24, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CELESTE HENKEL PRIME TIME FOR KIDS Facility ID: 49000249 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 11/6/2023 Number Present: 23 Completed Date: 11/6/2023 Age: From 5 To 11 Total Minutes: 245 Time In: 01:55 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s Routine Unannounced visit was to monitor for compliance with applicable child care requirements. You, Susan Janiczek, Site Coordinator, assisted me with today’s visit. The last Annual Compliance Visit was completed on May 22, 2023. The facility operates with a five-star license issued on April 26, 2020, earning 7 points in program standards, 7 points in education standards, and 1 quality point. The center's compliance history was reviewed during today’s visit. The program’s compliance history was eighty-four percent as of November 3,2023. The last sanitation inspection was completed on September 11, 2023, with a “Superior” classification. The last fire inspection was conducted on April 18, 2023, and your facility was approved for daytime care only. I observed your Five Star License, Safe Procedures for Arrival and Departure, current menu, sanitation placard, Emergency Numbers, First Aid information sheet, tobacco free policy signage, Summary of NC Child Care Law dated September 2023, evacuation plans, daily schedule, current activity plan, staff-child ratio sheet, and allergies posted as required. I observed children adequately supervised, enhanced staff-child ratios reduced by one, adequate approved space use and permit restrictions maintained during today’s visit. I observed children transitioning from school to Prime-Time care, toileting, handwashing, supper, outdoor play, and engaged in free choice activities. Supper was observed and consisted of a corndog, roasted potatoes, strawberry fruit cup, and milk. You stated that no children currently enrolled received medications while in Prime Time care. Your playground area does not meet child care safety standards. No concerns were observed. I observed monthly fire drills documented for the past twelve months. I observed the most recent fire drill was conducted on October 31, 2023, at 3:50pm with thirty-seven seconds to evacuate. I observed the most recent emergency drill in the form of a lockdown was conducted on September 21, 2023, at 2:55pm with twenty-nine seconds to lockdown. I observed your incident log to be current. I observed two new staff members have been hired since the last ACV completed on May 22, 2023. I monitored these two new staff members files during today’s visit. I monitored two existing staff files for valid Criminal Background Check (CBC) qualification letters, valid CPR and First Aid training, Recognizing and Responding to Suspicions of Child Maltreatment, and BSAC training. The following violation was cited during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff members First Aid expired on 8/28/23. The staff member stated that they renewed their First Aid on 11/1/23. Verification of completion was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff members CPR expired on 8/28/23. The staff member stated that they renewed their CPR on 11/1/23. Verification of completion was not on file for review. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 6/19/23 did not complete Recognizing and Responding to Suspicions of Child Maltreatment within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. A staff member hired on 10/10/22 did not complete health and safety trainings within one year or hire. .1102(a) During today’s visit, I provided technical assistance (TA) regarding the following topics: 1. We discussed that Recognizing and Responding to Suspicions of Child Maltreatment should be taken within 90 days of employment. A training on Child Maltreatment should be taken every five years thereafter. You may reach out to the local Partnership for Young Children or Department of Social Services to inquire on training opportunities related to this topic. If a training cannot be found, you may retake the Recognizing and Responding to Suspicions of Child Maltreatment training that can be located at www.preventchildabusenc.org. Please retain these certificates in your staff personnel file for review. 2. We discussed that First Aid and CPR certification should be taken on or before the expiration date. Completion of these trainings must be kept in your personnel file at all times. 3. We discussed that health and safety trainings should be taken within 1 year of employment and every 5 years thereafter. Please retain all training certificates in your personnel file and made accessible to review. During today’s visit, I provided consultation regarding the following topics: 1. We discussed utilizing the staff file check list and children’s file checklist to maintain staff files and organization. This document can be found on the DCDEE website under provider documents. 2. We discussed that the Emergency Medical Care plan and EPR plan should be reviewed annually, and staff should have a signed and dated documentation of receipt stating that these items were reviewed. Please retain this documentation of review in your personnel file. 3. We discussed that staff’s medical information should be maintained in a separate file and not kept in the staff’s personnel file. 4. We discussed that Emergency Information forms should be updated annually. 5. We discussed that on-going training should be documented on the on-going training documentation form that can be found on the DCDEE website. 6. We discussed the importance of printing off training certificates and maintaining them in staff’s personnel file. 7. We discussed that your facility is listed in Cohort 2 for the Star Rated License Reassessment. July 1, 2024, through June 30, 2025, is your facility’s prep year. July 1, 2025, through June 30, 2026, will be the facility’s reassessment year. 8. We discussed ensuring that all staffs information is updated in their WORKS account. New staff and staff that do not have a WORKS account should create an account and send in the required information. Staff’s education should be uploaded for the Workforce Unit to evaluate staff’s education. Please print a copy of your current status letter and place it in your personnel file. 9. We discussed working with your consultant to establish a timeline for technical assistance visits that the facility may need. 10. We discussed reaching out to your local partners such as the Partnership for Young Children for technical assistance. The Partnership for Young Children also conducts mock assessments and will look at your facilities materials. 11. We discussed visiting the NCRLAP website (www.ncrlap.org) for resources and training opportunities to prepare for the star rated license. 12. We discussed that the Summary of Child Care Law has been updated. A revised document can be found on the DCDEE website under provider documents. Please print the updated version and post it in your licensed space. Also please update this form in your parent handbook and have parents sign that they have received the updated version. 13. We discussed that fire inspections should be completed annually, on or before the date of the current inspection. Fire inspections should be sent to me within seven days of receiving a visit. 14. We discussed that when a child has an incident and receives outside medical attention, please complete an incident report form and send to me within 7 days. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before November 20, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times