G.S. 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000476 Consultant: TRACI J. MEYER Operation Type: Center Case Number: 0825-228L Visit Date: 8/21/2025 Number Present: 118 Completed Date: 8/21/2025 Age: From 0 To 6 Total Minutes: 80 Time In: 09:00 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit was to conduct an investigation of a complaint, Case # 0825-228L self-report of violations of child care rules and regulation. Upon arrival I explained the reason for my visit to Ms. S. Race and I explained the reason for my visit. The facility operates with a four (4) star center license with restrictions to first (1st) shift care, meets enhanced ratios, and meets enhanced space. The compliance history was ninety-five (95%) percent before today’s visit and was shared with Ms. Race. Interviews: Previously, I had spoken to Ms. Race over the phone when she self-reported the incident. On 8/19/25 a teacher from the two’s/preppers (2’s) classroom asked to speak to Ms. Race in confidence during rest time. It was reported to Ms. Race the other teacher in the classroom, had poked a child in the chest as she disciplined him for hitting, and then swatted numerous times at the child’s arm and forearm as the child continued to swat at the teacher. It was reported that the child “swatted/hit” the child numerous times. This happened after lunch time and before rest time in the restroom area, there was an unrestricted view of the incident. Ms. Race reported that the co-Lead Teacher came to her around noon, once the children were down for rest time and reported the incident. Ms. Race provided a time line of events which showed, the detailed reaction to the event. Once Ms. Race had obtained all information from the reporting co-teacher. She contacted the corporate office, and called the teacher into her office to discuss the events. The teacher did admit to “swatting” at the child’s forearm. Ms. Race terminated her employment and she was asked to leave the facility. Ms. Race self-reported the incident to the Licensing Consultant, and to the Intake Unit of the Division of Child Development and Early Education within an hour of the occurrence. I spoke with the other teacher in the classroom who witnessed the event, and she shared that the other teacher appeared frustrated with the child and didn’t like being hit. She also stated that the teacher “poked” the child in the chest as they were headed into the restroom area repeating “I don’t like that, don’t hit me”. She then witness the teacher “swat/slap/hit” the child in the forearm and the arms each time the child swatted at the teacher. Once the teacher left the child, the reporting teacher went to console the child, rinsed the child’s arms with cold water and helped the child onto their mat for rest time. She then reported she called Administration for a break and reported the incident to Ms. Race. It was reported there are fifteen (15) children on the roster and thirteen (13) were present that day, and all children are two (2) years old. Both teachers in the preppers room are lead teacher qualified and have over five (5) years’ experience working with children from birth to school age. They have both reviewed and signed the discipline and behavior policy as well as self-reporting rules. Video was live streamed and is not saved. Documents Review: I reviewed both staff’s files and the child’s file. There are no behavior concerns, IEP’s, IFSP’s, or documents pertaining to the child. Both teachers are newish hires at the facility but have worked in Early Education previously and have all required trainings. The following items were monitored during today’s visit Supervision, Staff/Child Ratios, Adequate and Approved Space, Permit Restrictions, and developmentally appropriate activities. There were one hundred and eighteen (118) children present. No other concerns or violations were observed during the visit. Based on interviews, self-report information the complaint is confirmed. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A child in the twaddler classroom was swatted and poked by a teacher providing care. G.S. 110-91(10) On or before 9/3/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. I provided information regarding whenever there is a substantiation of the allegation it may result in an Administrative Action. If an Administrative Action is issued it will be a tool that will provide supports in an effort to ensure that incidents like this do not occur again and that the quality of care is increased in your program. Technical Assistance: •Continue to review all discipline and behavior policies for staff pertaining to children in their care. Remind all staff that there are steps in place when they feel overwhelmed in a classroom setting. Review the actions taken when a child physically lashes out at an adult or a child while in their care. •Consider looking at the Child Care Resource, Inc. training calendar for classes on classroom management that are on demand and can be purchased in a bundle. As well as in person or virtual trainings about toddlers and behaviors. In closing I reviewed the visit summary with the Owner and the management staff, and asked if she had any questions and she stated that at this time they stated that they did not. I encouraged them that if they has any questions or concerns to feel free to contact me at Traci.Meyer@dhhs.nc.gov or 704-594-0041. Thank you for your assistance today. Traci Meyer Carpenter Childcare Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000476 Consultant: TRACI J. MEYER Operation Type: Center Case Number: 0825-228L Visit Date: 8/21/2025 Number Present: 118 Completed Date: 8/21/2025 Age: From 0 To 6 Total Minutes: 80 Time In: 09:00 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit was to conduct an investigation of a complaint, Case # 0825-228L self-report of violations of child care rules and regulation. Upon arrival I explained the reason for my visit to Ms. S. Race and I explained the reason for my visit. The facility operates with a four (4) star center license with restrictions to first (1st) shift care, meets enhanced ratios, and meets enhanced space. The compliance history was ninety-five (95%) percent before today’s visit and was shared with Ms. Race. Interviews: Previously, I had spoken to Ms. Race over the phone when she self-reported the incident. On 8/19/25 a teacher from the two’s/preppers (2’s) classroom asked to speak to Ms. Race in confidence during rest time. It was reported to Ms. Race the other teacher in the classroom, had poked a child in the chest as she disciplined him for hitting, and then swatted numerous times at the child’s arm and forearm as the child continued to swat at the teacher. It was reported that the child “swatted/hit” the child numerous times. This happened after lunch time and before rest time in the restroom area, there was an unrestricted view of the incident. Ms. Race reported that the co-Lead Teacher came to her around noon, once the children were down for rest time and reported the incident. Ms. Race provided a time line of events which showed, the detailed reaction to the event. Once Ms. Race had obtained all information from the reporting co-teacher. She contacted the corporate office, and called the teacher into her office to discuss the events. The teacher did admit to “swatting” at the child’s forearm. Ms. Race terminated her employment and she was asked to leave the facility. Ms. Race self-reported the incident to the Licensing Consultant, and to the Intake Unit of the Division of Child Development and Early Education within an hour of the occurrence. I spoke with the other teacher in the classroom who witnessed the event, and she shared that the other teacher appeared frustrated with the child and didn’t like being hit. She also stated that the teacher “poked” the child in the chest as they were headed into the restroom area repeating “I don’t like that, don’t hit me”. She then witness the teacher “swat/slap/hit” the child in the forearm and the arms each time the child swatted at the teacher. Once the teacher left the child, the reporting teacher went to console the child, rinsed the child’s arms with cold water and helped the child onto their mat for rest time. She then reported she called Administration for a break and reported the incident to Ms. Race. It was reported there are fifteen (15) children on the roster and thirteen (13) were present that day, and all children are two (2) years old. Both teachers in the preppers room are lead teacher qualified and have over five (5) years’ experience working with children from birth to school age. They have both reviewed and signed the discipline and behavior policy as well as self-reporting rules. Video was live streamed and is not saved. Documents Review: I reviewed both staff’s files and the child’s file. There are no behavior concerns, IEP’s, IFSP’s, or documents pertaining to the child. Both teachers are newish hires at the facility but have worked in Early Education previously and have all required trainings. The following items were monitored during today’s visit Supervision, Staff/Child Ratios, Adequate and Approved Space, Permit Restrictions, and developmentally appropriate activities. There were one hundred and eighteen (118) children present. No other concerns or violations were observed during the visit. Based on interviews, self-report information the complaint is confirmed. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A child in the twaddler classroom was swatted and poked by a teacher providing care. G.S. 110-91(10) On or before 9/3/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. I provided information regarding whenever there is a substantiation of the allegation it may result in an Administrative Action. If an Administrative Action is issued it will be a tool that will provide supports in an effort to ensure that incidents like this do not occur again and that the quality of care is increased in your program. Technical Assistance: •Continue to review all discipline and behavior policies for staff pertaining to children in their care. Remind all staff that there are steps in place when they feel overwhelmed in a classroom setting. Review the actions taken when a child physically lashes out at an adult or a child while in their care. •Consider looking at the Child Care Resource, Inc. training calendar for classes on classroom management that are on demand and can be purchased in a bundle. As well as in person or virtual trainings about toddlers and behaviors. In closing I reviewed the visit summary with the Owner and the management staff, and asked if she had any questions and she stated that at this time they stated that they did not. I encouraged them that if they has any questions or concerns to feel free to contact me at Traci.Meyer@dhhs.nc.gov or 704-594-0041. Thank you for your assistance today. Traci Meyer Carpenter Childcare Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000476 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 123 Completed Date: 1/28/2925 Age: From 0 To 5 Total Minutes: 279 Time In: 08:51 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. S. Race I shared the reason for the visit and she accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a four (4) star license. The License has restrictions to first (1st) shift care, meets enhanced ratios and enhanced space. Ownership: The facility owner is Nex Gen Childcare Center, with SoSID #:1497984 and is current and active. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. I observed all indoor licensed spaces, kitchen and the outdoor learning environments. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 12/29/24. •Emergency drill was conducted on 1/14/25. •Fire inspection was completed on 1/16/25. •Playground inspection was completed on 1/4/25. •Sanitation inspection was conducted on 11/25/24 and received an approved classification. •EPR manual was updated on 11/6/24.and was completed •Incident logs and sheets were completed and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the rooms that serve infants were completing AM snack, teacher directed bottle feeding and various types of floor time play. The children in the room(s) that serve toddler age children were participating in teacher led learning circle time, including good morning routines with songs and movement. Children in the rooms that serve older toddlers and two year old's were participating in teacher led learning circle time with interactive learning cards and songs. Children in the rooms that are serving younger preschool ages were participating in free choice activities. Children in the rooms that are serving older preschool ages were completing free choice activities, and teacher led circle times, and preparing to transition to outdoor learning. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were fifteen (15) new staff files to review today, and three (3)existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: According to teacher reporting there are one hundred and forty seven (147) children enrolled in this center. There were one hundred and twenty three (123)in attendance today. Sixteen (16) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. In two (2) rooms diaper cream permission slips had expired or the diaper cream was not returned to the parent within the required time line. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu with substitutions and allergy list were posted and lunch consisted of chicken patties, a whole grain bun, carrots applesauce and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do not provide transportation as they are no longer serving school age children. Four (4) violations were observed today and three (3) corrected during the visit. The violations are as follows Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space three (3) leftover medication/cream was not discarded when completed. .0803(12) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member S.B's file did not contain a signed copy acknowledgement of the prevention of shaken baby syndrome and abusive head trauma policy. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number five (5) the form giving permission to administer diaper cream was expired. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1907 A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. A child's file did not contain a signed prevention of shaken baby and abusive head trauma policy. .0608(b) The violations not corrected during the visit must be corrected immediately. On or before 2/10/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: •We discussed the three potential tracks for Star Licensure and new QRIS-3’s for the rated license will begin February of 2025. •Hold Harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort #1 (number one) are not required to go any further with a rated license assessment unless they want to, and providers in Cohort #2 (number two) do not need to start their preparation year unless they want to. Upon request, a childcare facility may be awarded a star-rated license based on accreditation from a national childhood education accreditation organization provided the facility maintains its accreditation and remains in good standing. •Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all staff update their education including certifications. Technical Assistance •Please be sure to have all CPR/FA classes certificates state the participant has completed a child/infant and/or pediatric class. •With diaper creams or any other daily use products that require permission from the parent/guardian, make note if the product expires before the permission form and use the product expiration date as the permission form expiration date. •In the new room used for preschool aged children, contact the Alliance for Children or Child Care Resources for some guidance in room arrangement and supervision. •Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. •G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. o The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. o Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000476 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 123 Completed Date: 1/28/2925 Age: From 0 To 5 Total Minutes: 279 Time In: 08:51 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. S. Race I shared the reason for the visit and she accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a four (4) star license. The License has restrictions to first (1st) shift care, meets enhanced ratios and enhanced space. Ownership: The facility owner is Nex Gen Childcare Center, with SoSID #:1497984 and is current and active. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. I observed all indoor licensed spaces, kitchen and the outdoor learning environments. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 12/29/24. •Emergency drill was conducted on 1/14/25. •Fire inspection was completed on 1/16/25. •Playground inspection was completed on 1/4/25. •Sanitation inspection was conducted on 11/25/24 and received an approved classification. •EPR manual was updated on 11/6/24.and was completed •Incident logs and sheets were completed and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the rooms that serve infants were completing AM snack, teacher directed bottle feeding and various types of floor time play. The children in the room(s) that serve toddler age children were participating in teacher led learning circle time, including good morning routines with songs and movement. Children in the rooms that serve older toddlers and two year old's were participating in teacher led learning circle time with interactive learning cards and songs. Children in the rooms that are serving younger preschool ages were participating in free choice activities. Children in the rooms that are serving older preschool ages were completing free choice activities, and teacher led circle times, and preparing to transition to outdoor learning. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were fifteen (15) new staff files to review today, and three (3)existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: According to teacher reporting there are one hundred and forty seven (147) children enrolled in this center. There were one hundred and twenty three (123)in attendance today. Sixteen (16) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. In two (2) rooms diaper cream permission slips had expired or the diaper cream was not returned to the parent within the required time line. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu with substitutions and allergy list were posted and lunch consisted of chicken patties, a whole grain bun, carrots applesauce and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do not provide transportation as they are no longer serving school age children. Four (4) violations were observed today and three (3) corrected during the visit. The violations are as follows Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space three (3) leftover medication/cream was not discarded when completed. .0803(12) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member S.B's file did not contain a signed copy acknowledgement of the prevention of shaken baby syndrome and abusive head trauma policy. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number five (5) the form giving permission to administer diaper cream was expired. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1907 A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. A child's file did not contain a signed prevention of shaken baby and abusive head trauma policy. .0608(b) The violations not corrected during the visit must be corrected immediately. On or before 2/10/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: •We discussed the three potential tracks for Star Licensure and new QRIS-3’s for the rated license will begin February of 2025. •Hold Harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort #1 (number one) are not required to go any further with a rated license assessment unless they want to, and providers in Cohort #2 (number two) do not need to start their preparation year unless they want to. Upon request, a childcare facility may be awarded a star-rated license based on accreditation from a national childhood education accreditation organization provided the facility maintains its accreditation and remains in good standing. •Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all staff update their education including certifications. Technical Assistance •Please be sure to have all CPR/FA classes certificates state the participant has completed a child/infant and/or pediatric class. •With diaper creams or any other daily use products that require permission from the parent/guardian, make note if the product expires before the permission form and use the product expiration date as the permission form expiration date. •In the new room used for preschool aged children, contact the Alliance for Children or Child Care Resources for some guidance in room arrangement and supervision. •Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. •G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. o The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. o Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000476 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 111 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 275 Time In: 09:00 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Announced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. S. Race and I shared the reason for the visit. Ms. Race accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four (4) Star License issued 8/19/2019. The license posted, with restrictions to 1st shift, meets enhanced space, meets enhanced ratios, and meets all enhanced requirements. Ownership: The facility owner is Nexgen Childcare Center SSDI #1497984. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. Program Records: We reviewed all the required records and they are in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 1/10/24. •Emergency drill was conducted on 1/11/24. •Fire inspection was completed on 1/10/24 and records were submitted prior to the visit. •Playground inspection was completed on 12/5/23. •Sanitation inspection was conducted on 12/4/23 and received a Superior classification. This was also submitted prior to today’s visit. •The Emergency Binder was last updated in October of 2023. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. In the space that serves infants, they were observed to be feeding, and involved with teacher directed self-help care. In the classroom that serves toddlers, they were participating in teacher directed circle time, teacher directed and child choice art activities. The children in these spaces were also preparing to go outside and involved in age appropriate clean up activities. In space three (#3) an outdated lesson plan was posted. In the space that serves preschool aged children, they were participating in small group teacher directed writing activities. They were also participating in center choice time, self-care routines and beginning to transition to outside learning. In the rooms that serves toddlers, the supplies and activities used to engage children were in compliance. It would be beneficial to have supplies and learning activities that can be rotated on a daily or weekly basis. With supply and activity rotation the children in care have more opportunity to try new activities which promotes learning and curiosity. In space number five (#5) the children could benefit from a structure that is age-appropriate and structurally and visually (for monitoring) in compliance to climb and redirect the children from climbing on unsafe structures. Outdoor Learning Environment: The outdoor learning environments were monitored and was in compliance. The Learning Experience conducts daily playground checks and well as inspections required to remain in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were three (3) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. The files were well organized. One staff member had a qualifying letter that was not in the file. Children’s Records: There are one hundred and fifty three (153) children enrolled in this center. There were one hundred and eleven (111) children in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. These files were also very well organized. Medication: All emergency and other medications were reviewed today and was in compliance with the exception of expired permission slips, and one expired medication which was not returned with the stated time period. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. Menus were posted and beef ravioli, green beans, mixed fruit and milk was served for lunch. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility does provide transportation and it met registration, insurance, and emergency requirements but did not have a “no tobacco” sign posted. The front right passenger tire was within the requirements but should be looked at during its Inspection to maintain compliance. There were five (5) violations were observed today and all five (5) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space number three (#3) there was not a current activity plan posted. GS 110-91(12); .0508(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space number three (#3) medication was present after the expiration date and was not discarded or returned. .0803(12) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member C.H. had two qualifying letters, one (1) expiring January 2024 and and new letter dated 12/7/2023 to 12/7/2028. The staff member has a hire date of 11/28/2023. While the employee was qualified to work the letter showing she was in compliance was not in her folder. It was sent to the facility before her first day just not put in the staff's folder. Her new letter allowing her to work in child care was in the folder and is current. G.S. 110-90.2(b) & (d) & .2703(e) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. In the vehicle used to transport children the smoking and tobacco restriction sign was not posted. .0604(i) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number four (#4), the medication consent form for one (1) medication had expired. In space number six (#6) the medication consent form for one (1)medication had expired. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety (90%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: In preparation for your Rated License Assessment the following activities will be helpful. •Have all staff update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all teachers and staff print out their WORKS letter, so you can see if their education is updated. If any teachers have a BSAC certificate have them upload the certificate into their account. •Access the resources for your upcoming assessment at www.ncrlap.org. •Review the materials lists for each classroom. This list is to be used as a resource reminding you of some of the required items to promote quality in programming. •Contact CCRI and The Alliance for Children to have them assist you in providing guidance in preparation for the scales. Technical Assistance: •In space number one (1) there is a lock broken on a cabinet door accessible to children, make sure that if it remains unlocked, nothing hazardous is placed inside. •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. This resources could be helpful in providing more learning opportunities in the rooms that serve toddlers. •Make sure when posted infant feeding plans they are placed in an area where the full sheet can be read and monitored. •Remind parents when filling out medication permission slips (diaper creams specifically) that all parts are to be filled out correctly. •The right front passenger side tire is within requirements but when the mini-bus is inspected this month, discuss when it will need to be replaced to stay in compliance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000476 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 111 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 275 Time In: 09:00 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Announced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. S. Race and I shared the reason for the visit. Ms. Race accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four (4) Star License issued 8/19/2019. The license posted, with restrictions to 1st shift, meets enhanced space, meets enhanced ratios, and meets all enhanced requirements. Ownership: The facility owner is Nexgen Childcare Center SSDI #1497984. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. Program Records: We reviewed all the required records and they are in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 1/10/24. •Emergency drill was conducted on 1/11/24. •Fire inspection was completed on 1/10/24 and records were submitted prior to the visit. •Playground inspection was completed on 12/5/23. •Sanitation inspection was conducted on 12/4/23 and received a Superior classification. This was also submitted prior to today’s visit. •The Emergency Binder was last updated in October of 2023. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. In the space that serves infants, they were observed to be feeding, and involved with teacher directed self-help care. In the classroom that serves toddlers, they were participating in teacher directed circle time, teacher directed and child choice art activities. The children in these spaces were also preparing to go outside and involved in age appropriate clean up activities. In space three (#3) an outdated lesson plan was posted. In the space that serves preschool aged children, they were participating in small group teacher directed writing activities. They were also participating in center choice time, self-care routines and beginning to transition to outside learning. In the rooms that serves toddlers, the supplies and activities used to engage children were in compliance. It would be beneficial to have supplies and learning activities that can be rotated on a daily or weekly basis. With supply and activity rotation the children in care have more opportunity to try new activities which promotes learning and curiosity. In space number five (#5) the children could benefit from a structure that is age-appropriate and structurally and visually (for monitoring) in compliance to climb and redirect the children from climbing on unsafe structures. Outdoor Learning Environment: The outdoor learning environments were monitored and was in compliance. The Learning Experience conducts daily playground checks and well as inspections required to remain in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were three (3) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. The files were well organized. One staff member had a qualifying letter that was not in the file. Children’s Records: There are one hundred and fifty three (153) children enrolled in this center. There were one hundred and eleven (111) children in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. These files were also very well organized. Medication: All emergency and other medications were reviewed today and was in compliance with the exception of expired permission slips, and one expired medication which was not returned with the stated time period. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. Menus were posted and beef ravioli, green beans, mixed fruit and milk was served for lunch. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility does provide transportation and it met registration, insurance, and emergency requirements but did not have a “no tobacco” sign posted. The front right passenger tire was within the requirements but should be looked at during its Inspection to maintain compliance. There were five (5) violations were observed today and all five (5) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space number three (#3) there was not a current activity plan posted. GS 110-91(12); .0508(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space number three (#3) medication was present after the expiration date and was not discarded or returned. .0803(12) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member C.H. had two qualifying letters, one (1) expiring January 2024 and and new letter dated 12/7/2023 to 12/7/2028. The staff member has a hire date of 11/28/2023. While the employee was qualified to work the letter showing she was in compliance was not in her folder. It was sent to the facility before her first day just not put in the staff's folder. Her new letter allowing her to work in child care was in the folder and is current. G.S. 110-90.2(b) & (d) & .2703(e) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. In the vehicle used to transport children the smoking and tobacco restriction sign was not posted. .0604(i) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number four (#4), the medication consent form for one (1) medication had expired. In space number six (#6) the medication consent form for one (1)medication had expired. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety (90%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: In preparation for your Rated License Assessment the following activities will be helpful. •Have all staff update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all teachers and staff print out their WORKS letter, so you can see if their education is updated. If any teachers have a BSAC certificate have them upload the certificate into their account. •Access the resources for your upcoming assessment at www.ncrlap.org. •Review the materials lists for each classroom. This list is to be used as a resource reminding you of some of the required items to promote quality in programming. •Contact CCRI and The Alliance for Children to have them assist you in providing guidance in preparation for the scales. Technical Assistance: •In space number one (1) there is a lock broken on a cabinet door accessible to children, make sure that if it remains unlocked, nothing hazardous is placed inside. •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. This resources could be helpful in providing more learning opportunities in the rooms that serve toddlers. •Make sure when posted infant feeding plans they are placed in an area where the full sheet can be read and monitored. •Remind parents when filling out medication permission slips (diaper creams specifically) that all parts are to be filled out correctly. •The right front passenger side tire is within requirements but when the mini-bus is inspected this month, discuss when it will need to be replaced to stay in compliance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000476 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 111 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 275 Time In: 09:00 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Announced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. S. Race and I shared the reason for the visit. Ms. Race accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four (4) Star License issued 8/19/2019. The license posted, with restrictions to 1st shift, meets enhanced space, meets enhanced ratios, and meets all enhanced requirements. Ownership: The facility owner is Nexgen Childcare Center SSDI #1497984. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. Program Records: We reviewed all the required records and they are in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 1/10/24. •Emergency drill was conducted on 1/11/24. •Fire inspection was completed on 1/10/24 and records were submitted prior to the visit. •Playground inspection was completed on 12/5/23. •Sanitation inspection was conducted on 12/4/23 and received a Superior classification. This was also submitted prior to today’s visit. •The Emergency Binder was last updated in October of 2023. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. In the space that serves infants, they were observed to be feeding, and involved with teacher directed self-help care. In the classroom that serves toddlers, they were participating in teacher directed circle time, teacher directed and child choice art activities. The children in these spaces were also preparing to go outside and involved in age appropriate clean up activities. In space three (#3) an outdated lesson plan was posted. In the space that serves preschool aged children, they were participating in small group teacher directed writing activities. They were also participating in center choice time, self-care routines and beginning to transition to outside learning. In the rooms that serves toddlers, the supplies and activities used to engage children were in compliance. It would be beneficial to have supplies and learning activities that can be rotated on a daily or weekly basis. With supply and activity rotation the children in care have more opportunity to try new activities which promotes learning and curiosity. In space number five (#5) the children could benefit from a structure that is age-appropriate and structurally and visually (for monitoring) in compliance to climb and redirect the children from climbing on unsafe structures. Outdoor Learning Environment: The outdoor learning environments were monitored and was in compliance. The Learning Experience conducts daily playground checks and well as inspections required to remain in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were three (3) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. The files were well organized. One staff member had a qualifying letter that was not in the file. Children’s Records: There are one hundred and fifty three (153) children enrolled in this center. There were one hundred and eleven (111) children in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. These files were also very well organized. Medication: All emergency and other medications were reviewed today and was in compliance with the exception of expired permission slips, and one expired medication which was not returned with the stated time period. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. Menus were posted and beef ravioli, green beans, mixed fruit and milk was served for lunch. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility does provide transportation and it met registration, insurance, and emergency requirements but did not have a “no tobacco” sign posted. The front right passenger tire was within the requirements but should be looked at during its Inspection to maintain compliance. There were five (5) violations were observed today and all five (5) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space number three (#3) there was not a current activity plan posted. GS 110-91(12); .0508(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space number three (#3) medication was present after the expiration date and was not discarded or returned. .0803(12) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member C.H. had two qualifying letters, one (1) expiring January 2024 and and new letter dated 12/7/2023 to 12/7/2028. The staff member has a hire date of 11/28/2023. While the employee was qualified to work the letter showing she was in compliance was not in her folder. It was sent to the facility before her first day just not put in the staff's folder. Her new letter allowing her to work in child care was in the folder and is current. G.S. 110-90.2(b) & (d) & .2703(e) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. In the vehicle used to transport children the smoking and tobacco restriction sign was not posted. .0604(i) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number four (#4), the medication consent form for one (1) medication had expired. In space number six (#6) the medication consent form for one (1)medication had expired. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety (90%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: In preparation for your Rated License Assessment the following activities will be helpful. •Have all staff update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all teachers and staff print out their WORKS letter, so you can see if their education is updated. If any teachers have a BSAC certificate have them upload the certificate into their account. •Access the resources for your upcoming assessment at www.ncrlap.org. •Review the materials lists for each classroom. This list is to be used as a resource reminding you of some of the required items to promote quality in programming. •Contact CCRI and The Alliance for Children to have them assist you in providing guidance in preparation for the scales. Technical Assistance: •In space number one (1) there is a lock broken on a cabinet door accessible to children, make sure that if it remains unlocked, nothing hazardous is placed inside. •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. This resources could be helpful in providing more learning opportunities in the rooms that serve toddlers. •Make sure when posted infant feeding plans they are placed in an area where the full sheet can be read and monitored. •Remind parents when filling out medication permission slips (diaper creams specifically) that all parts are to be filled out correctly. •The right front passenger side tire is within requirements but when the mini-bus is inspected this month, discuss when it will need to be replaced to stay in compliance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times