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Home › NC › Spring Lake › Tickles & Giggles Family Childcare Center, LLC
174 W Manchester Road, Spring Lake NC 28390 · License #26002466 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .0304 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 3/25/2026 Number Present: 20 Completed Date: 3/25/2026 Age: From 0 To 4 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 6, 2025, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Jessica Scott and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed August 12, 2025. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Starks, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty (20) children in care. Upon my arrival, I observed children participating in activities and using age-appropriate developmental materials. In space #1, children were crawling and using various sizes of large plastic circles. I observed diaper changing and feeding. In space #2, children were using floor puzzles and xylophones. Children in space #3 were sitting on the floor with their teacher participating in letter recognition using flash cards. I observed toileting, sanitation, hand washing, lunch, rest time, and snack. Lunch consisted of meatballs, gravy, rice, green beans, mandarin oranges, and milk. Snack consisted of pretzels and cheese cubes. At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have a current fire inspection on file. The last fire inspection was dated 2/28/25. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #2, there were children one year of age grouped with one three year old child. GS 110-91(7);.0713(a-d) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. On the outdoor area, grass was used as surfacing on the right side of the Dome Climber facing the roadway. .0605(j) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. One van that transports children (K**-3***) did not have a current vehicle inspection and registration (expired 10/31/25). GS 110-91 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have a current CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete the first two weeks of orientation. .1101(a)(b) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One van that transports children did not have a fire extinguisher located in the vehicle (K**-3***). One van that transports children did not have a first aid kit located in the vehicle (J**-5***). 10A NCAC 09 .1003(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's ABCMS Roster was not completed and ready for review. G.S. 110-90.2 & .2703(r) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. At least one staff member with ITS-SIDS training was not present in the infant room (space #1). .01102 (f) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on April 8, 2026, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Licensing Supervisor information: Rhonda Blackmon PO Box 279 Linden, NC 28356 910-709-4168 rhonda.blackmon@dhhs.nc.gov Technical Assistant/Discussions/Reminders: QRIS Modernization Pathway: During today’s visit an overview of section .3200 of the child care rules were provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation you will be pursuing the Classroom and Instructional Quality Pathway 2. Your goal is to submit your application for a Rated License to me on June 1, 2026. In addition, we reviewed the following information: Education Standards Family and Community Engagement Standards Continuous Quality Improvement Plan Professional Development Plan Fire Inspection: The facility did not have a current fire inspection on file. The last fire inspection was February 28, 2025. You contacted the fire department during today’s visit. You are scheduled for a fire inspection tomorrow. Remember to email me a copy of the inspection as soon as you receive it. Refer to child care rule 10A NCAC 09 .0304(a). Grouping: A violation was cited for grouping. In space #2, one child, three years of age was grouped with children one year of age. You stated that the child was more comfortable with the teacher. To ensure a healthy and safety environment refer to child care rule GS110-91(7); .0713(a-e). We discussed the child’s developmental age and that there must be a doctor’s statement on file stating as so. I will return sometime within the next two weeks to verify compliance of grouping. Orientation: Violations were cited because a new staff member did not have an orientation on file for the first two weeks of employment. You stated the the new staff member was sick, so you were unable to conduct the orientation. This is a Repeat Violation. Refer to child care rule 10A NCAC 09 .1101(a). CPR and First Aid: CPR and First Aid certifications were not on file for one staff member. Staff are required to renew the certifications before the expiration date. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Remove the vegetation (grass) and measure to ensure the sand is at least 6 inches in depth in and around the fall zones. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. REMINDERS: Your First Aid and ITS-SIDS training expire in April 2026. J.S. Criminal Background Check qualifying letter expires on 9/3/26. The required information can be submitted early as six months before the letter expires. All Staff annual on-going trainings, Medical Care Plan and EPR plan reviews are due by 3/6/26. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1003 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 3/25/2026 Number Present: 20 Completed Date: 3/25/2026 Age: From 0 To 4 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 6, 2025, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Jessica Scott and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed August 12, 2025. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Starks, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty (20) children in care. Upon my arrival, I observed children participating in activities and using age-appropriate developmental materials. In space #1, children were crawling and using various sizes of large plastic circles. I observed diaper changing and feeding. In space #2, children were using floor puzzles and xylophones. Children in space #3 were sitting on the floor with their teacher participating in letter recognition using flash cards. I observed toileting, sanitation, hand washing, lunch, rest time, and snack. Lunch consisted of meatballs, gravy, rice, green beans, mandarin oranges, and milk. Snack consisted of pretzels and cheese cubes. At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have a current fire inspection on file. The last fire inspection was dated 2/28/25. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #2, there were children one year of age grouped with one three year old child. GS 110-91(7);.0713(a-d) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. On the outdoor area, grass was used as surfacing on the right side of the Dome Climber facing the roadway. .0605(j) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. One van that transports children (K**-3***) did not have a current vehicle inspection and registration (expired 10/31/25). GS 110-91 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have a current CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete the first two weeks of orientation. .1101(a)(b) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One van that transports children did not have a fire extinguisher located in the vehicle (K**-3***). One van that transports children did not have a first aid kit located in the vehicle (J**-5***). 10A NCAC 09 .1003(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's ABCMS Roster was not completed and ready for review. G.S. 110-90.2 & .2703(r) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. At least one staff member with ITS-SIDS training was not present in the infant room (space #1). .01102 (f) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on April 8, 2026, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Licensing Supervisor information: Rhonda Blackmon PO Box 279 Linden, NC 28356 910-709-4168 rhonda.blackmon@dhhs.nc.gov Technical Assistant/Discussions/Reminders: QRIS Modernization Pathway: During today’s visit an overview of section .3200 of the child care rules were provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation you will be pursuing the Classroom and Instructional Quality Pathway 2. Your goal is to submit your application for a Rated License to me on June 1, 2026. In addition, we reviewed the following information: Education Standards Family and Community Engagement Standards Continuous Quality Improvement Plan Professional Development Plan Fire Inspection: The facility did not have a current fire inspection on file. The last fire inspection was February 28, 2025. You contacted the fire department during today’s visit. You are scheduled for a fire inspection tomorrow. Remember to email me a copy of the inspection as soon as you receive it. Refer to child care rule 10A NCAC 09 .0304(a). Grouping: A violation was cited for grouping. In space #2, one child, three years of age was grouped with children one year of age. You stated that the child was more comfortable with the teacher. To ensure a healthy and safety environment refer to child care rule GS110-91(7); .0713(a-e). We discussed the child’s developmental age and that there must be a doctor’s statement on file stating as so. I will return sometime within the next two weeks to verify compliance of grouping. Orientation: Violations were cited because a new staff member did not have an orientation on file for the first two weeks of employment. You stated the the new staff member was sick, so you were unable to conduct the orientation. This is a Repeat Violation. Refer to child care rule 10A NCAC 09 .1101(a). CPR and First Aid: CPR and First Aid certifications were not on file for one staff member. Staff are required to renew the certifications before the expiration date. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Remove the vegetation (grass) and measure to ensure the sand is at least 6 inches in depth in and around the fall zones. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. REMINDERS: Your First Aid and ITS-SIDS training expire in April 2026. J.S. Criminal Background Check qualifying letter expires on 9/3/26. The required information can be submitted early as six months before the letter expires. All Staff annual on-going trainings, Medical Care Plan and EPR plan reviews are due by 3/6/26. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1101 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 3/25/2026 Number Present: 20 Completed Date: 3/25/2026 Age: From 0 To 4 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 6, 2025, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Jessica Scott and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed August 12, 2025. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Starks, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty (20) children in care. Upon my arrival, I observed children participating in activities and using age-appropriate developmental materials. In space #1, children were crawling and using various sizes of large plastic circles. I observed diaper changing and feeding. In space #2, children were using floor puzzles and xylophones. Children in space #3 were sitting on the floor with their teacher participating in letter recognition using flash cards. I observed toileting, sanitation, hand washing, lunch, rest time, and snack. Lunch consisted of meatballs, gravy, rice, green beans, mandarin oranges, and milk. Snack consisted of pretzels and cheese cubes. At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have a current fire inspection on file. The last fire inspection was dated 2/28/25. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #2, there were children one year of age grouped with one three year old child. GS 110-91(7);.0713(a-d) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. On the outdoor area, grass was used as surfacing on the right side of the Dome Climber facing the roadway. .0605(j) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. One van that transports children (K**-3***) did not have a current vehicle inspection and registration (expired 10/31/25). GS 110-91 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have a current CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete the first two weeks of orientation. .1101(a)(b) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One van that transports children did not have a fire extinguisher located in the vehicle (K**-3***). One van that transports children did not have a first aid kit located in the vehicle (J**-5***). 10A NCAC 09 .1003(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's ABCMS Roster was not completed and ready for review. G.S. 110-90.2 & .2703(r) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. At least one staff member with ITS-SIDS training was not present in the infant room (space #1). .01102 (f) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on April 8, 2026, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Licensing Supervisor information: Rhonda Blackmon PO Box 279 Linden, NC 28356 910-709-4168 rhonda.blackmon@dhhs.nc.gov Technical Assistant/Discussions/Reminders: QRIS Modernization Pathway: During today’s visit an overview of section .3200 of the child care rules were provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation you will be pursuing the Classroom and Instructional Quality Pathway 2. Your goal is to submit your application for a Rated License to me on June 1, 2026. In addition, we reviewed the following information: Education Standards Family and Community Engagement Standards Continuous Quality Improvement Plan Professional Development Plan Fire Inspection: The facility did not have a current fire inspection on file. The last fire inspection was February 28, 2025. You contacted the fire department during today’s visit. You are scheduled for a fire inspection tomorrow. Remember to email me a copy of the inspection as soon as you receive it. Refer to child care rule 10A NCAC 09 .0304(a). Grouping: A violation was cited for grouping. In space #2, one child, three years of age was grouped with children one year of age. You stated that the child was more comfortable with the teacher. To ensure a healthy and safety environment refer to child care rule GS110-91(7); .0713(a-e). We discussed the child’s developmental age and that there must be a doctor’s statement on file stating as so. I will return sometime within the next two weeks to verify compliance of grouping. Orientation: Violations were cited because a new staff member did not have an orientation on file for the first two weeks of employment. You stated the the new staff member was sick, so you were unable to conduct the orientation. This is a Repeat Violation. Refer to child care rule 10A NCAC 09 .1101(a). CPR and First Aid: CPR and First Aid certifications were not on file for one staff member. Staff are required to renew the certifications before the expiration date. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Remove the vegetation (grass) and measure to ensure the sand is at least 6 inches in depth in and around the fall zones. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. REMINDERS: Your First Aid and ITS-SIDS training expire in April 2026. J.S. Criminal Background Check qualifying letter expires on 9/3/26. The required information can be submitted early as six months before the letter expires. All Staff annual on-going trainings, Medical Care Plan and EPR plan reviews are due by 3/6/26. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 3/25/2026 Number Present: 20 Completed Date: 3/25/2026 Age: From 0 To 4 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 6, 2025, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Jessica Scott and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed August 12, 2025. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Starks, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty (20) children in care. Upon my arrival, I observed children participating in activities and using age-appropriate developmental materials. In space #1, children were crawling and using various sizes of large plastic circles. I observed diaper changing and feeding. In space #2, children were using floor puzzles and xylophones. Children in space #3 were sitting on the floor with their teacher participating in letter recognition using flash cards. I observed toileting, sanitation, hand washing, lunch, rest time, and snack. Lunch consisted of meatballs, gravy, rice, green beans, mandarin oranges, and milk. Snack consisted of pretzels and cheese cubes. At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have a current fire inspection on file. The last fire inspection was dated 2/28/25. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #2, there were children one year of age grouped with one three year old child. GS 110-91(7);.0713(a-d) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. On the outdoor area, grass was used as surfacing on the right side of the Dome Climber facing the roadway. .0605(j) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. One van that transports children (K**-3***) did not have a current vehicle inspection and registration (expired 10/31/25). GS 110-91 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have a current CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete the first two weeks of orientation. .1101(a)(b) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One van that transports children did not have a fire extinguisher located in the vehicle (K**-3***). One van that transports children did not have a first aid kit located in the vehicle (J**-5***). 10A NCAC 09 .1003(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's ABCMS Roster was not completed and ready for review. G.S. 110-90.2 & .2703(r) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. At least one staff member with ITS-SIDS training was not present in the infant room (space #1). .01102 (f) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on April 8, 2026, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Licensing Supervisor information: Rhonda Blackmon PO Box 279 Linden, NC 28356 910-709-4168 rhonda.blackmon@dhhs.nc.gov Technical Assistant/Discussions/Reminders: QRIS Modernization Pathway: During today’s visit an overview of section .3200 of the child care rules were provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation you will be pursuing the Classroom and Instructional Quality Pathway 2. Your goal is to submit your application for a Rated License to me on June 1, 2026. In addition, we reviewed the following information: Education Standards Family and Community Engagement Standards Continuous Quality Improvement Plan Professional Development Plan Fire Inspection: The facility did not have a current fire inspection on file. The last fire inspection was February 28, 2025. You contacted the fire department during today’s visit. You are scheduled for a fire inspection tomorrow. Remember to email me a copy of the inspection as soon as you receive it. Refer to child care rule 10A NCAC 09 .0304(a). Grouping: A violation was cited for grouping. In space #2, one child, three years of age was grouped with children one year of age. You stated that the child was more comfortable with the teacher. To ensure a healthy and safety environment refer to child care rule GS110-91(7); .0713(a-e). We discussed the child’s developmental age and that there must be a doctor’s statement on file stating as so. I will return sometime within the next two weeks to verify compliance of grouping. Orientation: Violations were cited because a new staff member did not have an orientation on file for the first two weeks of employment. You stated the the new staff member was sick, so you were unable to conduct the orientation. This is a Repeat Violation. Refer to child care rule 10A NCAC 09 .1101(a). CPR and First Aid: CPR and First Aid certifications were not on file for one staff member. Staff are required to renew the certifications before the expiration date. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Remove the vegetation (grass) and measure to ensure the sand is at least 6 inches in depth in and around the fall zones. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. REMINDERS: Your First Aid and ITS-SIDS training expire in April 2026. J.S. Criminal Background Check qualifying letter expires on 9/3/26. The required information can be submitted early as six months before the letter expires. All Staff annual on-going trainings, Medical Care Plan and EPR plan reviews are due by 3/6/26. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 3/25/2026 Number Present: 20 Completed Date: 3/25/2026 Age: From 0 To 4 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 6, 2025, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Jessica Scott and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed August 12, 2025. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Starks, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty (20) children in care. Upon my arrival, I observed children participating in activities and using age-appropriate developmental materials. In space #1, children were crawling and using various sizes of large plastic circles. I observed diaper changing and feeding. In space #2, children were using floor puzzles and xylophones. Children in space #3 were sitting on the floor with their teacher participating in letter recognition using flash cards. I observed toileting, sanitation, hand washing, lunch, rest time, and snack. Lunch consisted of meatballs, gravy, rice, green beans, mandarin oranges, and milk. Snack consisted of pretzels and cheese cubes. At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have a current fire inspection on file. The last fire inspection was dated 2/28/25. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #2, there were children one year of age grouped with one three year old child. GS 110-91(7);.0713(a-d) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. On the outdoor area, grass was used as surfacing on the right side of the Dome Climber facing the roadway. .0605(j) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. One van that transports children (K**-3***) did not have a current vehicle inspection and registration (expired 10/31/25). GS 110-91 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have a current CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete the first two weeks of orientation. .1101(a)(b) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One van that transports children did not have a fire extinguisher located in the vehicle (K**-3***). One van that transports children did not have a first aid kit located in the vehicle (J**-5***). 10A NCAC 09 .1003(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's ABCMS Roster was not completed and ready for review. G.S. 110-90.2 & .2703(r) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. At least one staff member with ITS-SIDS training was not present in the infant room (space #1). .01102 (f) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on April 8, 2026, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Licensing Supervisor information: Rhonda Blackmon PO Box 279 Linden, NC 28356 910-709-4168 rhonda.blackmon@dhhs.nc.gov Technical Assistant/Discussions/Reminders: QRIS Modernization Pathway: During today’s visit an overview of section .3200 of the child care rules were provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation you will be pursuing the Classroom and Instructional Quality Pathway 2. Your goal is to submit your application for a Rated License to me on June 1, 2026. In addition, we reviewed the following information: Education Standards Family and Community Engagement Standards Continuous Quality Improvement Plan Professional Development Plan Fire Inspection: The facility did not have a current fire inspection on file. The last fire inspection was February 28, 2025. You contacted the fire department during today’s visit. You are scheduled for a fire inspection tomorrow. Remember to email me a copy of the inspection as soon as you receive it. Refer to child care rule 10A NCAC 09 .0304(a). Grouping: A violation was cited for grouping. In space #2, one child, three years of age was grouped with children one year of age. You stated that the child was more comfortable with the teacher. To ensure a healthy and safety environment refer to child care rule GS110-91(7); .0713(a-e). We discussed the child’s developmental age and that there must be a doctor’s statement on file stating as so. I will return sometime within the next two weeks to verify compliance of grouping. Orientation: Violations were cited because a new staff member did not have an orientation on file for the first two weeks of employment. You stated the the new staff member was sick, so you were unable to conduct the orientation. This is a Repeat Violation. Refer to child care rule 10A NCAC 09 .1101(a). CPR and First Aid: CPR and First Aid certifications were not on file for one staff member. Staff are required to renew the certifications before the expiration date. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Remove the vegetation (grass) and measure to ensure the sand is at least 6 inches in depth in and around the fall zones. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. REMINDERS: Your First Aid and ITS-SIDS training expire in April 2026. J.S. Criminal Background Check qualifying letter expires on 9/3/26. The required information can be submitted early as six months before the letter expires. All Staff annual on-going trainings, Medical Care Plan and EPR plan reviews are due by 3/6/26. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 3/25/2026 Number Present: 20 Completed Date: 3/25/2026 Age: From 0 To 4 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 6, 2025, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Jessica Scott and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed August 12, 2025. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Starks, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty (20) children in care. Upon my arrival, I observed children participating in activities and using age-appropriate developmental materials. In space #1, children were crawling and using various sizes of large plastic circles. I observed diaper changing and feeding. In space #2, children were using floor puzzles and xylophones. Children in space #3 were sitting on the floor with their teacher participating in letter recognition using flash cards. I observed toileting, sanitation, hand washing, lunch, rest time, and snack. Lunch consisted of meatballs, gravy, rice, green beans, mandarin oranges, and milk. Snack consisted of pretzels and cheese cubes. At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have a current fire inspection on file. The last fire inspection was dated 2/28/25. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #2, there were children one year of age grouped with one three year old child. GS 110-91(7);.0713(a-d) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. On the outdoor area, grass was used as surfacing on the right side of the Dome Climber facing the roadway. .0605(j) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. One van that transports children (K**-3***) did not have a current vehicle inspection and registration (expired 10/31/25). GS 110-91 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have a current CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete the first two weeks of orientation. .1101(a)(b) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One van that transports children did not have a fire extinguisher located in the vehicle (K**-3***). One van that transports children did not have a first aid kit located in the vehicle (J**-5***). 10A NCAC 09 .1003(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's ABCMS Roster was not completed and ready for review. G.S. 110-90.2 & .2703(r) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. At least one staff member with ITS-SIDS training was not present in the infant room (space #1). .01102 (f) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on April 8, 2026, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Licensing Supervisor information: Rhonda Blackmon PO Box 279 Linden, NC 28356 910-709-4168 rhonda.blackmon@dhhs.nc.gov Technical Assistant/Discussions/Reminders: QRIS Modernization Pathway: During today’s visit an overview of section .3200 of the child care rules were provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation you will be pursuing the Classroom and Instructional Quality Pathway 2. Your goal is to submit your application for a Rated License to me on June 1, 2026. In addition, we reviewed the following information: Education Standards Family and Community Engagement Standards Continuous Quality Improvement Plan Professional Development Plan Fire Inspection: The facility did not have a current fire inspection on file. The last fire inspection was February 28, 2025. You contacted the fire department during today’s visit. You are scheduled for a fire inspection tomorrow. Remember to email me a copy of the inspection as soon as you receive it. Refer to child care rule 10A NCAC 09 .0304(a). Grouping: A violation was cited for grouping. In space #2, one child, three years of age was grouped with children one year of age. You stated that the child was more comfortable with the teacher. To ensure a healthy and safety environment refer to child care rule GS110-91(7); .0713(a-e). We discussed the child’s developmental age and that there must be a doctor’s statement on file stating as so. I will return sometime within the next two weeks to verify compliance of grouping. Orientation: Violations were cited because a new staff member did not have an orientation on file for the first two weeks of employment. You stated the the new staff member was sick, so you were unable to conduct the orientation. This is a Repeat Violation. Refer to child care rule 10A NCAC 09 .1101(a). CPR and First Aid: CPR and First Aid certifications were not on file for one staff member. Staff are required to renew the certifications before the expiration date. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Remove the vegetation (grass) and measure to ensure the sand is at least 6 inches in depth in and around the fall zones. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. REMINDERS: Your First Aid and ITS-SIDS training expire in April 2026. J.S. Criminal Background Check qualifying letter expires on 9/3/26. The required information can be submitted early as six months before the letter expires. All Staff annual on-going trainings, Medical Care Plan and EPR plan reviews are due by 3/6/26. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS110-91 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 3/25/2026 Number Present: 20 Completed Date: 3/25/2026 Age: From 0 To 4 Total Minutes: 330 Time In: 09:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 6, 2025, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Jessica Scott and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed August 12, 2025. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Starks, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty (20) children in care. Upon my arrival, I observed children participating in activities and using age-appropriate developmental materials. In space #1, children were crawling and using various sizes of large plastic circles. I observed diaper changing and feeding. In space #2, children were using floor puzzles and xylophones. Children in space #3 were sitting on the floor with their teacher participating in letter recognition using flash cards. I observed toileting, sanitation, hand washing, lunch, rest time, and snack. Lunch consisted of meatballs, gravy, rice, green beans, mandarin oranges, and milk. Snack consisted of pretzels and cheese cubes. At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have a current fire inspection on file. The last fire inspection was dated 2/28/25. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #2, there were children one year of age grouped with one three year old child. GS 110-91(7);.0713(a-d) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. On the outdoor area, grass was used as surfacing on the right side of the Dome Climber facing the roadway. .0605(j) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. One van that transports children (K**-3***) did not have a current vehicle inspection and registration (expired 10/31/25). GS 110-91 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have a current CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete the first two weeks of orientation. .1101(a)(b) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One van that transports children did not have a fire extinguisher located in the vehicle (K**-3***). One van that transports children did not have a first aid kit located in the vehicle (J**-5***). 10A NCAC 09 .1003(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's ABCMS Roster was not completed and ready for review. G.S. 110-90.2 & .2703(r) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. At least one staff member with ITS-SIDS training was not present in the infant room (space #1). .01102 (f) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on April 8, 2026, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Licensing Supervisor information: Rhonda Blackmon PO Box 279 Linden, NC 28356 910-709-4168 rhonda.blackmon@dhhs.nc.gov Technical Assistant/Discussions/Reminders: QRIS Modernization Pathway: During today’s visit an overview of section .3200 of the child care rules were provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation you will be pursuing the Classroom and Instructional Quality Pathway 2. Your goal is to submit your application for a Rated License to me on June 1, 2026. In addition, we reviewed the following information: Education Standards Family and Community Engagement Standards Continuous Quality Improvement Plan Professional Development Plan Fire Inspection: The facility did not have a current fire inspection on file. The last fire inspection was February 28, 2025. You contacted the fire department during today’s visit. You are scheduled for a fire inspection tomorrow. Remember to email me a copy of the inspection as soon as you receive it. Refer to child care rule 10A NCAC 09 .0304(a). Grouping: A violation was cited for grouping. In space #2, one child, three years of age was grouped with children one year of age. You stated that the child was more comfortable with the teacher. To ensure a healthy and safety environment refer to child care rule GS110-91(7); .0713(a-e). We discussed the child’s developmental age and that there must be a doctor’s statement on file stating as so. I will return sometime within the next two weeks to verify compliance of grouping. Orientation: Violations were cited because a new staff member did not have an orientation on file for the first two weeks of employment. You stated the the new staff member was sick, so you were unable to conduct the orientation. This is a Repeat Violation. Refer to child care rule 10A NCAC 09 .1101(a). CPR and First Aid: CPR and First Aid certifications were not on file for one staff member. Staff are required to renew the certifications before the expiration date. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Remove the vegetation (grass) and measure to ensure the sand is at least 6 inches in depth in and around the fall zones. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. REMINDERS: Your First Aid and ITS-SIDS training expire in April 2026. J.S. Criminal Background Check qualifying letter expires on 9/3/26. The required information can be submitted early as six months before the letter expires. All Staff annual on-going trainings, Medical Care Plan and EPR plan reviews are due by 3/6/26. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0701 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 11/13/2025 Number Present: 19 Completed Date: 11/13/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 12:30 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 6, 2025, and prior to today’s visit, the eighteen-month compliance history score was 87%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Jessica Scott and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed August 12, 2025. Fire Inspection approved completed February 28, 2025. I was greeted by Jessica Scott, Lead Teacher. She assisted me while I observed the indoor and outdoor areas. There were nineteen (19) children in care. Upon my arrival, I observed children resting on cots. In space #1, two children were sleeping in cribs, and one child was being held by a teacher. Children in all other spaces were also resting on cots. Cots were observed at least eighteen inches apart. Snack consists of apple juice and goldfish. I observed toileting and hand washing. Upon waking up, children washed their hands in preparation for snack. At the completion of the visit, the Visit Summary was reviewed with J. Scott. The following violations were observed. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, there was one box of plastic gloves stored on top of the diaper table and items stored in plastic bags in cubbies lower than five feet above the floor. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member did not have a medical report on file. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff member did not have six weeks documentation of orientation on file. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff member did not have the first two weeks documentation of orientation on file. .1101(a)(b) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on November 27, 2025, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: Medical Statement: A violation was cited because one staff member did not have a medical statement on file. Refer to child care rule 10A NCAC 09 .0701(a) Orientation: A violations were cited because a new staff member did not have an orientation on file for the first two and six weeks of employment. Refer to child care rule 10A NCAC 09 .1101(a). Observation Recommendations: Relating Lovingly to Babies Teachers can never love every baby in their care the way a mother does. However, following a few basic rules, teachers can create a healthy atmosphere of being together with real encounters, when the infant is not only the object of everything happening to him, but a participant as well: • Never pick up an infant unexpectedly into your arms in a way that is startling for him. Address him, look for his gaze. If he is asleep and you still must pick him up, address him, gently caress his face, and wait until he stretches to wakes up. Once eye contact has been established, tell him that he is going to be picked up. Yes, even with an infant only a few days or weeks old. Then reach out for him only afterwards. • Help him also with words to prepare him for what is going to happen. This also means that we are never silent while together but speak to him; have a conversation. Speak to him about what is going to be done, what kind of clothes will be taken out that are going to be put on him. About which part of his body will be touched. Talk to him, inform him, not only while the action is being done, but also before it is started: “I am going to pull your arm over the sleeve of the coat. Yes, this arm of yours. Thank you.” Believe it or not, the miracle will take place at the age of only a few months. Smiling, the baby will, although uncertainly, lift his arm when the adult’s hand is reaching out for it. And what a pleasure it is for the adult, and what a pleasure for the baby! • The baby must be listened to when the adult is caring for him. He must be responded to. In a relationship created this way the content of the conversation will be richer, and the infant will get responses to his manifestations. The caregiver may say, for example, “I can see that you like this nice warm coat. Yes, I see you are sleepy now. You have just yawned. I am going to put you in your bed real soon. Here we are, I am going to put you down in your bed. And now I am covering you. Sweet dreams!” A baby of only a few months already absorbs the words aimed at him. And he helps the caring adult to stay with him with her attention — her thoughts, her interests, even if it is the third or the eighth child whose diapers she has changed that morning. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .1101 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 11/13/2025 Number Present: 19 Completed Date: 11/13/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 12:30 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 6, 2025, and prior to today’s visit, the eighteen-month compliance history score was 87%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Jessica Scott and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed August 12, 2025. Fire Inspection approved completed February 28, 2025. I was greeted by Jessica Scott, Lead Teacher. She assisted me while I observed the indoor and outdoor areas. There were nineteen (19) children in care. Upon my arrival, I observed children resting on cots. In space #1, two children were sleeping in cribs, and one child was being held by a teacher. Children in all other spaces were also resting on cots. Cots were observed at least eighteen inches apart. Snack consists of apple juice and goldfish. I observed toileting and hand washing. Upon waking up, children washed their hands in preparation for snack. At the completion of the visit, the Visit Summary was reviewed with J. Scott. The following violations were observed. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, there was one box of plastic gloves stored on top of the diaper table and items stored in plastic bags in cubbies lower than five feet above the floor. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member did not have a medical report on file. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff member did not have six weeks documentation of orientation on file. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff member did not have the first two weeks documentation of orientation on file. .1101(a)(b) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on November 27, 2025, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: Medical Statement: A violation was cited because one staff member did not have a medical statement on file. Refer to child care rule 10A NCAC 09 .0701(a) Orientation: A violations were cited because a new staff member did not have an orientation on file for the first two and six weeks of employment. Refer to child care rule 10A NCAC 09 .1101(a). Observation Recommendations: Relating Lovingly to Babies Teachers can never love every baby in their care the way a mother does. However, following a few basic rules, teachers can create a healthy atmosphere of being together with real encounters, when the infant is not only the object of everything happening to him, but a participant as well: • Never pick up an infant unexpectedly into your arms in a way that is startling for him. Address him, look for his gaze. If he is asleep and you still must pick him up, address him, gently caress his face, and wait until he stretches to wakes up. Once eye contact has been established, tell him that he is going to be picked up. Yes, even with an infant only a few days or weeks old. Then reach out for him only afterwards. • Help him also with words to prepare him for what is going to happen. This also means that we are never silent while together but speak to him; have a conversation. Speak to him about what is going to be done, what kind of clothes will be taken out that are going to be put on him. About which part of his body will be touched. Talk to him, inform him, not only while the action is being done, but also before it is started: “I am going to pull your arm over the sleeve of the coat. Yes, this arm of yours. Thank you.” Believe it or not, the miracle will take place at the age of only a few months. Smiling, the baby will, although uncertainly, lift his arm when the adult’s hand is reaching out for it. And what a pleasure it is for the adult, and what a pleasure for the baby! • The baby must be listened to when the adult is caring for him. He must be responded to. In a relationship created this way the content of the conversation will be richer, and the infant will get responses to his manifestations. The caregiver may say, for example, “I can see that you like this nice warm coat. Yes, I see you are sleepy now. You have just yawned. I am going to put you in your bed real soon. Here we are, I am going to put you down in your bed. And now I am covering you. Sweet dreams!” A baby of only a few months already absorbs the words aimed at him. And he helps the caring adult to stay with him with her attention — her thoughts, her interests, even if it is the third or the eighth child whose diapers she has changed that morning. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0605 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 25 Completed Date: 5/6/2025 Age: From 1 To 5 Total Minutes: 300 Time In: 08:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 14, 2024, and prior to today’s visit, the eighteen-month compliance history score was 89%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed May 24, 2024. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Stark, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty-five (25) children in care. Upon my arrival, I observed children participating in various activities. In space #1, children were crawling, walking, and playing with materials like rattles and cars. In space #2, children took turns crawling through a tunnel. Children in space #3 participated in letter and number recognition. They also played with large Lego blocks. Children in space #4 worked together building a tower, using colored magnetic windows. When they were done, they knocked the tower down and started building again. Outdoors, children were observed running, climbing, sliding, and digging in the sand. I observed toileting, hand washing, sanitation, lunch, and rest time. Lunch consisted of chicken ranch wraps, cantaloupe, veggie sticks, tortillas, and milk. Quiet music was played during rest time and children sleeping cots were observed at least eighteen inches apart. Transportation was monitored during today’s visit: Vehicle #1: Dodge Caravan License: J**-5**0 Registration Expiration date: 8/31/25 Inspection Expiration date: /31/25 Insurance: 1/28/25 – 7/28/25 Vehicle #2: Dodge Caravan License: K**-3**3 Registration Expiration date: 10/31/25 Inspection Expiration date: 10/31/25 Insurance: 1/28/25 – 7/28/25 At the completion of the visit, the Visit Summary was reviewed with Ms. Starks. The following violations were observed. Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. There was a missing wooden panel on the outdoor ramp handrail with an opening measuring 6 1/2 inches in width. .0605(g) 721 All equipment and furnishings were not in good repair. The ramp used by spaces #1 and #2 had peeling yellow paint. G.S. 110-91(6); .0601(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. One container of foam blocks were stored on a shelf in space #3, accessible to children two years of age. .0604(q) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on May 20, 2025, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: A violation was cited for a ramp used by spaces #1 and #2 having an opening that measured 6 ½ inches in width due to a wooden panel missing. Openings that are accessible to children must be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. Refer to child care rule 10A NCAC 09 .0605. Styrofoam/Foam: In space #3, A violation was cited for foamed blocks being stored on a shelf accessible to children under the age of three years old. These items were removed immediately during the visit. Refer to child care rule 10A NCAC 09 .604(q). Equipment and furnishing requirements were reviewed with the Administrator. Both indoor and outdoor play areas must contain safe, sturdy equipment that is in good repair. The areas must be clean and free of hazards. A violation was cited for peeling yellow paint on the outdoor ramp used by spaces #1 and #2. Reminders: The facility’s sanitation inspection expires on 5/24/25. Contact the Environmental Health office to check the status of your upcoming sanitation inspection. You can contact Porsha Smalls at 910-433-3676. T.S. needs to in-service on-going training hours by 5/14/25. Email me with verification that the hours are completed. One staff member (S.M.), health and safety training must be completed by 8/12/25. Health and Safety Training courses are available in DCDEE Moodle, free of charge. Log into DCDEE Moodle with your NCID, search for and register for the required training. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .604 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 25 Completed Date: 5/6/2025 Age: From 1 To 5 Total Minutes: 300 Time In: 08:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 14, 2024, and prior to today’s visit, the eighteen-month compliance history score was 89%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed May 24, 2024. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Stark, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty-five (25) children in care. Upon my arrival, I observed children participating in various activities. In space #1, children were crawling, walking, and playing with materials like rattles and cars. In space #2, children took turns crawling through a tunnel. Children in space #3 participated in letter and number recognition. They also played with large Lego blocks. Children in space #4 worked together building a tower, using colored magnetic windows. When they were done, they knocked the tower down and started building again. Outdoors, children were observed running, climbing, sliding, and digging in the sand. I observed toileting, hand washing, sanitation, lunch, and rest time. Lunch consisted of chicken ranch wraps, cantaloupe, veggie sticks, tortillas, and milk. Quiet music was played during rest time and children sleeping cots were observed at least eighteen inches apart. Transportation was monitored during today’s visit: Vehicle #1: Dodge Caravan License: J**-5**0 Registration Expiration date: 8/31/25 Inspection Expiration date: /31/25 Insurance: 1/28/25 – 7/28/25 Vehicle #2: Dodge Caravan License: K**-3**3 Registration Expiration date: 10/31/25 Inspection Expiration date: 10/31/25 Insurance: 1/28/25 – 7/28/25 At the completion of the visit, the Visit Summary was reviewed with Ms. Starks. The following violations were observed. Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. There was a missing wooden panel on the outdoor ramp handrail with an opening measuring 6 1/2 inches in width. .0605(g) 721 All equipment and furnishings were not in good repair. The ramp used by spaces #1 and #2 had peeling yellow paint. G.S. 110-91(6); .0601(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. One container of foam blocks were stored on a shelf in space #3, accessible to children two years of age. .0604(q) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on May 20, 2025, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: A violation was cited for a ramp used by spaces #1 and #2 having an opening that measured 6 ½ inches in width due to a wooden panel missing. Openings that are accessible to children must be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. Refer to child care rule 10A NCAC 09 .0605. Styrofoam/Foam: In space #3, A violation was cited for foamed blocks being stored on a shelf accessible to children under the age of three years old. These items were removed immediately during the visit. Refer to child care rule 10A NCAC 09 .604(q). Equipment and furnishing requirements were reviewed with the Administrator. Both indoor and outdoor play areas must contain safe, sturdy equipment that is in good repair. The areas must be clean and free of hazards. A violation was cited for peeling yellow paint on the outdoor ramp used by spaces #1 and #2. Reminders: The facility’s sanitation inspection expires on 5/24/25. Contact the Environmental Health office to check the status of your upcoming sanitation inspection. You can contact Porsha Smalls at 910-433-3676. T.S. needs to in-service on-going training hours by 5/14/25. Email me with verification that the hours are completed. One staff member (S.M.), health and safety training must be completed by 8/12/25. Health and Safety Training courses are available in DCDEE Moodle, free of charge. Log into DCDEE Moodle with your NCID, search for and register for the required training. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 25 Completed Date: 5/6/2025 Age: From 1 To 5 Total Minutes: 300 Time In: 08:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 14, 2024, and prior to today’s visit, the eighteen-month compliance history score was 89%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed May 24, 2024. Fire Inspection approved completed February 28, 2025. I was greeted by Bridget Stark, Administrator. She assisted me while I observed the indoor and outdoor areas. There were twenty-five (25) children in care. Upon my arrival, I observed children participating in various activities. In space #1, children were crawling, walking, and playing with materials like rattles and cars. In space #2, children took turns crawling through a tunnel. Children in space #3 participated in letter and number recognition. They also played with large Lego blocks. Children in space #4 worked together building a tower, using colored magnetic windows. When they were done, they knocked the tower down and started building again. Outdoors, children were observed running, climbing, sliding, and digging in the sand. I observed toileting, hand washing, sanitation, lunch, and rest time. Lunch consisted of chicken ranch wraps, cantaloupe, veggie sticks, tortillas, and milk. Quiet music was played during rest time and children sleeping cots were observed at least eighteen inches apart. Transportation was monitored during today’s visit: Vehicle #1: Dodge Caravan License: J**-5**0 Registration Expiration date: 8/31/25 Inspection Expiration date: /31/25 Insurance: 1/28/25 – 7/28/25 Vehicle #2: Dodge Caravan License: K**-3**3 Registration Expiration date: 10/31/25 Inspection Expiration date: 10/31/25 Insurance: 1/28/25 – 7/28/25 At the completion of the visit, the Visit Summary was reviewed with Ms. Starks. The following violations were observed. Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. There was a missing wooden panel on the outdoor ramp handrail with an opening measuring 6 1/2 inches in width. .0605(g) 721 All equipment and furnishings were not in good repair. The ramp used by spaces #1 and #2 had peeling yellow paint. G.S. 110-91(6); .0601(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. One container of foam blocks were stored on a shelf in space #3, accessible to children two years of age. .0604(q) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on May 20, 2025, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: A violation was cited for a ramp used by spaces #1 and #2 having an opening that measured 6 ½ inches in width due to a wooden panel missing. Openings that are accessible to children must be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. Refer to child care rule 10A NCAC 09 .0605. Styrofoam/Foam: In space #3, A violation was cited for foamed blocks being stored on a shelf accessible to children under the age of three years old. These items were removed immediately during the visit. Refer to child care rule 10A NCAC 09 .604(q). Equipment and furnishing requirements were reviewed with the Administrator. Both indoor and outdoor play areas must contain safe, sturdy equipment that is in good repair. The areas must be clean and free of hazards. A violation was cited for peeling yellow paint on the outdoor ramp used by spaces #1 and #2. Reminders: The facility’s sanitation inspection expires on 5/24/25. Contact the Environmental Health office to check the status of your upcoming sanitation inspection. You can contact Porsha Smalls at 910-433-3676. T.S. needs to in-service on-going training hours by 5/14/25. Email me with verification that the hours are completed. One staff member (S.M.), health and safety training must be completed by 8/12/25. Health and Safety Training courses are available in DCDEE Moodle, free of charge. Log into DCDEE Moodle with your NCID, search for and register for the required training. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0605 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 11/21/2024 Number Present: 21 Completed Date: 11/21/2024 Age: From 0 To 4 Total Minutes: 345 Time In: 09:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed May 14, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed May 24, 2024. Fire Inspection approved completed March 1, 2024. I was greeted by Ny’Asia Stamps and Shani Milton, teachers. Bridget Starks, Administrator, arrived during the visit and assisted me while I observed the indoor and outdoor areas. There were twenty-one children in care. Upon my arrival, I observed children participating in various activities. In space #1, I observed diaper changing, bottle feeding, and lunch. Children used bouncy chairs, baby mobiles, rattles and soft blocks. In space #2, children were putting together puzzles with their teacher. She used positive communication by naming the letters they had and reminding them to line up the pieces. In space #3, children participated in coloring a build a snowman color page. Each child had individual containers of markers. One teacher said to a child, “I like your picture, it has so many colors”. In space #4, children participated in putting together floor puzzles with their teachers. I observed handwashing, sanitation, toileting, lunch, rest time, and snack. Lunch consisted of peanut butter and jelly sandwiches, apple sauce, vegetable straws, and milk. Snack consisted of fig cookies, strawberries, and water. At the completion of the visit, the Visit Summary was reviewed with Ms. Starks. The following violations were observed. Violation Number Comment Rule 404 All staff did not wash their hands thoroughly after diapering each child. Two staff members working in space #1, did not wash their hands after changing a child's diaper. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. In space #1, two staff members did not wash children's hands after changing their diapers. 15A NCAC 18A .2803(c)(2) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. One staff member in space #1, did not sanitize the diaper changing surface after changing a child's diaper. 15A NCAC 18A .2819(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There were peeling paint and exposed sheetrock around the green walls in the space between the kitchen and space #1. 15A NCAC 18A .2825(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch, protective surfacing, on the playground with the swing set and stationary equipment measured approximately less than one-half inch and not the required six inches of surfacing throughout the playground area. .0605(j) 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The climbing dome did not measure at least six feet from the corner of the wooden bordered sandbox. It measured approximately four feet. .0605(l)(1-2) 718 Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment. The surfacing for the swing set did not measure two times the length of the pivot point to the surface. It measured approximately five feet to the border. .0605(m)(2) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One employee (N.S., DOE 10/15/24) did not have a medical report prior to employment. The medical report was on file and dated 10/18/24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One employee (N.S., DOE 10/15/24) did not have TB test results prior to employment. The TB test results were on file and dated 10/18/24. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One employee did not complete the required sixteen hours of orientation within six weeks of employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members did not complete six clock hours of orientation within the first two weeks of employment. .1101(a)(b) 1301 Center did not maintain a record of daily attendance. The attendance in space #1 was not maintained and recorded daily. The last day recorded was 11/14/24. GS 110-91(9) 1791 The child care provider did not provide the required beverage(s). During lunch, three children were served water instead of an approved milk substitution. .0901(e)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have a signed and dated acknowledgement form on file regarding the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy. An Acknowledgement form was completedd, signed, and placed in employee's file. .0608(d)(1-4) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on December 5, 2024, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: Remember not to be silent while bottle feeding and working with infants. Speak to them; have a conversation. Speak to them about what is going to be done, about which part of his body will be touched. Talk to him, inform him, not only while the action is being done, but also before it is started: “I am going to pull your arm over the sleeve of the coat. Yes, this arm of yours. Thank you.” Believe it or not, the miracle will take place at the age of only a few months. Smiling, the baby will, although uncertainly, lift his arm when the adult’s hand is reaching out for it. And what a pleasure it is for the adult, and what a pleasure for the baby! Positive Discipline: Practice saying what you want children to do. For example, you can say, “we use our inside voices, or we walk inside”. Refrain from telling children to be quiet, don’t or stop talking. Praise and positive reinforcement are effective methods of the behavior management of children. When children receive positive, non-violent, and understanding interactions from adults and others, they develop good self-concepts, problem solving abilities, and self-discipline. Daily Attendance: A violation was cited for daily attendance not being recorded since 11/14/24 in space #1. Daily attendance for all children in care shall be recorded with indications of dates and times of arrival and departure for each child. Refer to child care rule G.S. 110-91(9). You stated that you told the staff to complete the attendance this morning. Peeling Paint: Also, refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. You stated that you are in the process of repairing the wall. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Surfacing must measure at least six inches in depth and measure at least six feet around the equipment. The swing sets must have double the space of the pivot point measurement. Play equipment taller than eighteen inches in height from the ground must have at least six feet of surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). Shaken Baby Syndrome and Head Trauma Policy: A violation was cited for not having an acknowledgement form on file for one staff member. Remember to review and have new employees sign an acknowledgement form and place in their file before caring for children under five years of age. Refer to child care rule NCAC 09 .0608(d)(1-4). Proper hand washing procedures were discussed. Staff should wash their hands thoroughly before beginning work, before handling food/feeding children, after visiting the toilet, after handling body fluids, and after diaper changing and handling soiled items. Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after handling animals or animal cages. Children's hands should be washed after each diaper change. All cleaning supplies must be kept in locked storage. Hand washing signs/procedures must be posted at each sink. • Handwashing: To help prevent the spread of illness, providers should be especially vigilant about handwashing. Both the caregivers’ and the children’s hands should be washed upon arrival at the center and before and after these interactions: diapering/toileting; when children are fed; when any medications are given; when participating in water play activities; and when handling animals or animal cages. Children and caregivers should wash their hands after wiping or blowing their noses. In addition, toys and surfaces where children are diapered should be sanitized daily, and more frequently if necessary. Reminders: The following must be completed by N.S. before the following dates: Six- week orientation - 11/26/24 ITS/SIDS - 12/15/24 CPR/First Aid - 1/15/25 Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0701 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 11/21/2024 Number Present: 21 Completed Date: 11/21/2024 Age: From 0 To 4 Total Minutes: 345 Time In: 09:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed May 14, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed May 24, 2024. Fire Inspection approved completed March 1, 2024. I was greeted by Ny’Asia Stamps and Shani Milton, teachers. Bridget Starks, Administrator, arrived during the visit and assisted me while I observed the indoor and outdoor areas. There were twenty-one children in care. Upon my arrival, I observed children participating in various activities. In space #1, I observed diaper changing, bottle feeding, and lunch. Children used bouncy chairs, baby mobiles, rattles and soft blocks. In space #2, children were putting together puzzles with their teacher. She used positive communication by naming the letters they had and reminding them to line up the pieces. In space #3, children participated in coloring a build a snowman color page. Each child had individual containers of markers. One teacher said to a child, “I like your picture, it has so many colors”. In space #4, children participated in putting together floor puzzles with their teachers. I observed handwashing, sanitation, toileting, lunch, rest time, and snack. Lunch consisted of peanut butter and jelly sandwiches, apple sauce, vegetable straws, and milk. Snack consisted of fig cookies, strawberries, and water. At the completion of the visit, the Visit Summary was reviewed with Ms. Starks. The following violations were observed. Violation Number Comment Rule 404 All staff did not wash their hands thoroughly after diapering each child. Two staff members working in space #1, did not wash their hands after changing a child's diaper. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. In space #1, two staff members did not wash children's hands after changing their diapers. 15A NCAC 18A .2803(c)(2) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. One staff member in space #1, did not sanitize the diaper changing surface after changing a child's diaper. 15A NCAC 18A .2819(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There were peeling paint and exposed sheetrock around the green walls in the space between the kitchen and space #1. 15A NCAC 18A .2825(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch, protective surfacing, on the playground with the swing set and stationary equipment measured approximately less than one-half inch and not the required six inches of surfacing throughout the playground area. .0605(j) 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The climbing dome did not measure at least six feet from the corner of the wooden bordered sandbox. It measured approximately four feet. .0605(l)(1-2) 718 Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment. The surfacing for the swing set did not measure two times the length of the pivot point to the surface. It measured approximately five feet to the border. .0605(m)(2) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One employee (N.S., DOE 10/15/24) did not have a medical report prior to employment. The medical report was on file and dated 10/18/24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One employee (N.S., DOE 10/15/24) did not have TB test results prior to employment. The TB test results were on file and dated 10/18/24. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One employee did not complete the required sixteen hours of orientation within six weeks of employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members did not complete six clock hours of orientation within the first two weeks of employment. .1101(a)(b) 1301 Center did not maintain a record of daily attendance. The attendance in space #1 was not maintained and recorded daily. The last day recorded was 11/14/24. GS 110-91(9) 1791 The child care provider did not provide the required beverage(s). During lunch, three children were served water instead of an approved milk substitution. .0901(e)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have a signed and dated acknowledgement form on file regarding the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy. An Acknowledgement form was completedd, signed, and placed in employee's file. .0608(d)(1-4) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on December 5, 2024, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: Remember not to be silent while bottle feeding and working with infants. Speak to them; have a conversation. Speak to them about what is going to be done, about which part of his body will be touched. Talk to him, inform him, not only while the action is being done, but also before it is started: “I am going to pull your arm over the sleeve of the coat. Yes, this arm of yours. Thank you.” Believe it or not, the miracle will take place at the age of only a few months. Smiling, the baby will, although uncertainly, lift his arm when the adult’s hand is reaching out for it. And what a pleasure it is for the adult, and what a pleasure for the baby! Positive Discipline: Practice saying what you want children to do. For example, you can say, “we use our inside voices, or we walk inside”. Refrain from telling children to be quiet, don’t or stop talking. Praise and positive reinforcement are effective methods of the behavior management of children. When children receive positive, non-violent, and understanding interactions from adults and others, they develop good self-concepts, problem solving abilities, and self-discipline. Daily Attendance: A violation was cited for daily attendance not being recorded since 11/14/24 in space #1. Daily attendance for all children in care shall be recorded with indications of dates and times of arrival and departure for each child. Refer to child care rule G.S. 110-91(9). You stated that you told the staff to complete the attendance this morning. Peeling Paint: Also, refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. You stated that you are in the process of repairing the wall. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Surfacing must measure at least six inches in depth and measure at least six feet around the equipment. The swing sets must have double the space of the pivot point measurement. Play equipment taller than eighteen inches in height from the ground must have at least six feet of surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). Shaken Baby Syndrome and Head Trauma Policy: A violation was cited for not having an acknowledgement form on file for one staff member. Remember to review and have new employees sign an acknowledgement form and place in their file before caring for children under five years of age. Refer to child care rule NCAC 09 .0608(d)(1-4). Proper hand washing procedures were discussed. Staff should wash their hands thoroughly before beginning work, before handling food/feeding children, after visiting the toilet, after handling body fluids, and after diaper changing and handling soiled items. Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after handling animals or animal cages. Children's hands should be washed after each diaper change. All cleaning supplies must be kept in locked storage. Hand washing signs/procedures must be posted at each sink. • Handwashing: To help prevent the spread of illness, providers should be especially vigilant about handwashing. Both the caregivers’ and the children’s hands should be washed upon arrival at the center and before and after these interactions: diapering/toileting; when children are fed; when any medications are given; when participating in water play activities; and when handling animals or animal cages. Children and caregivers should wash their hands after wiping or blowing their noses. In addition, toys and surfaces where children are diapered should be sanitized daily, and more frequently if necessary. Reminders: The following must be completed by N.S. before the following dates: Six- week orientation - 11/26/24 ITS/SIDS - 12/15/24 CPR/First Aid - 1/15/25 Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 11/21/2024 Number Present: 21 Completed Date: 11/21/2024 Age: From 0 To 4 Total Minutes: 345 Time In: 09:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed May 14, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed May 24, 2024. Fire Inspection approved completed March 1, 2024. I was greeted by Ny’Asia Stamps and Shani Milton, teachers. Bridget Starks, Administrator, arrived during the visit and assisted me while I observed the indoor and outdoor areas. There were twenty-one children in care. Upon my arrival, I observed children participating in various activities. In space #1, I observed diaper changing, bottle feeding, and lunch. Children used bouncy chairs, baby mobiles, rattles and soft blocks. In space #2, children were putting together puzzles with their teacher. She used positive communication by naming the letters they had and reminding them to line up the pieces. In space #3, children participated in coloring a build a snowman color page. Each child had individual containers of markers. One teacher said to a child, “I like your picture, it has so many colors”. In space #4, children participated in putting together floor puzzles with their teachers. I observed handwashing, sanitation, toileting, lunch, rest time, and snack. Lunch consisted of peanut butter and jelly sandwiches, apple sauce, vegetable straws, and milk. Snack consisted of fig cookies, strawberries, and water. At the completion of the visit, the Visit Summary was reviewed with Ms. Starks. The following violations were observed. Violation Number Comment Rule 404 All staff did not wash their hands thoroughly after diapering each child. Two staff members working in space #1, did not wash their hands after changing a child's diaper. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. In space #1, two staff members did not wash children's hands after changing their diapers. 15A NCAC 18A .2803(c)(2) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. One staff member in space #1, did not sanitize the diaper changing surface after changing a child's diaper. 15A NCAC 18A .2819(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There were peeling paint and exposed sheetrock around the green walls in the space between the kitchen and space #1. 15A NCAC 18A .2825(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch, protective surfacing, on the playground with the swing set and stationary equipment measured approximately less than one-half inch and not the required six inches of surfacing throughout the playground area. .0605(j) 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The climbing dome did not measure at least six feet from the corner of the wooden bordered sandbox. It measured approximately four feet. .0605(l)(1-2) 718 Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment. The surfacing for the swing set did not measure two times the length of the pivot point to the surface. It measured approximately five feet to the border. .0605(m)(2) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One employee (N.S., DOE 10/15/24) did not have a medical report prior to employment. The medical report was on file and dated 10/18/24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One employee (N.S., DOE 10/15/24) did not have TB test results prior to employment. The TB test results were on file and dated 10/18/24. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One employee did not complete the required sixteen hours of orientation within six weeks of employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members did not complete six clock hours of orientation within the first two weeks of employment. .1101(a)(b) 1301 Center did not maintain a record of daily attendance. The attendance in space #1 was not maintained and recorded daily. The last day recorded was 11/14/24. GS 110-91(9) 1791 The child care provider did not provide the required beverage(s). During lunch, three children were served water instead of an approved milk substitution. .0901(e)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have a signed and dated acknowledgement form on file regarding the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy. An Acknowledgement form was completedd, signed, and placed in employee's file. .0608(d)(1-4) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on December 5, 2024, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: Remember not to be silent while bottle feeding and working with infants. Speak to them; have a conversation. Speak to them about what is going to be done, about which part of his body will be touched. Talk to him, inform him, not only while the action is being done, but also before it is started: “I am going to pull your arm over the sleeve of the coat. Yes, this arm of yours. Thank you.” Believe it or not, the miracle will take place at the age of only a few months. Smiling, the baby will, although uncertainly, lift his arm when the adult’s hand is reaching out for it. And what a pleasure it is for the adult, and what a pleasure for the baby! Positive Discipline: Practice saying what you want children to do. For example, you can say, “we use our inside voices, or we walk inside”. Refrain from telling children to be quiet, don’t or stop talking. Praise and positive reinforcement are effective methods of the behavior management of children. When children receive positive, non-violent, and understanding interactions from adults and others, they develop good self-concepts, problem solving abilities, and self-discipline. Daily Attendance: A violation was cited for daily attendance not being recorded since 11/14/24 in space #1. Daily attendance for all children in care shall be recorded with indications of dates and times of arrival and departure for each child. Refer to child care rule G.S. 110-91(9). You stated that you told the staff to complete the attendance this morning. Peeling Paint: Also, refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. You stated that you are in the process of repairing the wall. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Surfacing must measure at least six inches in depth and measure at least six feet around the equipment. The swing sets must have double the space of the pivot point measurement. Play equipment taller than eighteen inches in height from the ground must have at least six feet of surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). Shaken Baby Syndrome and Head Trauma Policy: A violation was cited for not having an acknowledgement form on file for one staff member. Remember to review and have new employees sign an acknowledgement form and place in their file before caring for children under five years of age. Refer to child care rule NCAC 09 .0608(d)(1-4). Proper hand washing procedures were discussed. Staff should wash their hands thoroughly before beginning work, before handling food/feeding children, after visiting the toilet, after handling body fluids, and after diaper changing and handling soiled items. Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after handling animals or animal cages. Children's hands should be washed after each diaper change. All cleaning supplies must be kept in locked storage. Hand washing signs/procedures must be posted at each sink. • Handwashing: To help prevent the spread of illness, providers should be especially vigilant about handwashing. Both the caregivers’ and the children’s hands should be washed upon arrival at the center and before and after these interactions: diapering/toileting; when children are fed; when any medications are given; when participating in water play activities; and when handling animals or animal cages. Children and caregivers should wash their hands after wiping or blowing their noses. In addition, toys and surfaces where children are diapered should be sanitized daily, and more frequently if necessary. Reminders: The following must be completed by N.S. before the following dates: Six- week orientation - 11/26/24 ITS/SIDS - 12/15/24 CPR/First Aid - 1/15/25 Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 11/21/2024 Number Present: 21 Completed Date: 11/21/2024 Age: From 0 To 4 Total Minutes: 345 Time In: 09:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed May 14, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed May 24, 2024. Fire Inspection approved completed March 1, 2024. I was greeted by Ny’Asia Stamps and Shani Milton, teachers. Bridget Starks, Administrator, arrived during the visit and assisted me while I observed the indoor and outdoor areas. There were twenty-one children in care. Upon my arrival, I observed children participating in various activities. In space #1, I observed diaper changing, bottle feeding, and lunch. Children used bouncy chairs, baby mobiles, rattles and soft blocks. In space #2, children were putting together puzzles with their teacher. She used positive communication by naming the letters they had and reminding them to line up the pieces. In space #3, children participated in coloring a build a snowman color page. Each child had individual containers of markers. One teacher said to a child, “I like your picture, it has so many colors”. In space #4, children participated in putting together floor puzzles with their teachers. I observed handwashing, sanitation, toileting, lunch, rest time, and snack. Lunch consisted of peanut butter and jelly sandwiches, apple sauce, vegetable straws, and milk. Snack consisted of fig cookies, strawberries, and water. At the completion of the visit, the Visit Summary was reviewed with Ms. Starks. The following violations were observed. Violation Number Comment Rule 404 All staff did not wash their hands thoroughly after diapering each child. Two staff members working in space #1, did not wash their hands after changing a child's diaper. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. In space #1, two staff members did not wash children's hands after changing their diapers. 15A NCAC 18A .2803(c)(2) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. One staff member in space #1, did not sanitize the diaper changing surface after changing a child's diaper. 15A NCAC 18A .2819(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There were peeling paint and exposed sheetrock around the green walls in the space between the kitchen and space #1. 15A NCAC 18A .2825(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch, protective surfacing, on the playground with the swing set and stationary equipment measured approximately less than one-half inch and not the required six inches of surfacing throughout the playground area. .0605(j) 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The climbing dome did not measure at least six feet from the corner of the wooden bordered sandbox. It measured approximately four feet. .0605(l)(1-2) 718 Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment. The surfacing for the swing set did not measure two times the length of the pivot point to the surface. It measured approximately five feet to the border. .0605(m)(2) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One employee (N.S., DOE 10/15/24) did not have a medical report prior to employment. The medical report was on file and dated 10/18/24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One employee (N.S., DOE 10/15/24) did not have TB test results prior to employment. The TB test results were on file and dated 10/18/24. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One employee did not complete the required sixteen hours of orientation within six weeks of employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members did not complete six clock hours of orientation within the first two weeks of employment. .1101(a)(b) 1301 Center did not maintain a record of daily attendance. The attendance in space #1 was not maintained and recorded daily. The last day recorded was 11/14/24. GS 110-91(9) 1791 The child care provider did not provide the required beverage(s). During lunch, three children were served water instead of an approved milk substitution. .0901(e)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have a signed and dated acknowledgement form on file regarding the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy. An Acknowledgement form was completedd, signed, and placed in employee's file. .0608(d)(1-4) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on December 5, 2024, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: Remember not to be silent while bottle feeding and working with infants. Speak to them; have a conversation. Speak to them about what is going to be done, about which part of his body will be touched. Talk to him, inform him, not only while the action is being done, but also before it is started: “I am going to pull your arm over the sleeve of the coat. Yes, this arm of yours. Thank you.” Believe it or not, the miracle will take place at the age of only a few months. Smiling, the baby will, although uncertainly, lift his arm when the adult’s hand is reaching out for it. And what a pleasure it is for the adult, and what a pleasure for the baby! Positive Discipline: Practice saying what you want children to do. For example, you can say, “we use our inside voices, or we walk inside”. Refrain from telling children to be quiet, don’t or stop talking. Praise and positive reinforcement are effective methods of the behavior management of children. When children receive positive, non-violent, and understanding interactions from adults and others, they develop good self-concepts, problem solving abilities, and self-discipline. Daily Attendance: A violation was cited for daily attendance not being recorded since 11/14/24 in space #1. Daily attendance for all children in care shall be recorded with indications of dates and times of arrival and departure for each child. Refer to child care rule G.S. 110-91(9). You stated that you told the staff to complete the attendance this morning. Peeling Paint: Also, refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. You stated that you are in the process of repairing the wall. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments Surfacing (Outdooring Learning Environment): Checking the depth and resiliency of surfacing material should be done regularly. Surfacing must measure at least six inches in depth and measure at least six feet around the equipment. The swing sets must have double the space of the pivot point measurement. Play equipment taller than eighteen inches in height from the ground must have at least six feet of surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). Shaken Baby Syndrome and Head Trauma Policy: A violation was cited for not having an acknowledgement form on file for one staff member. Remember to review and have new employees sign an acknowledgement form and place in their file before caring for children under five years of age. Refer to child care rule NCAC 09 .0608(d)(1-4). Proper hand washing procedures were discussed. Staff should wash their hands thoroughly before beginning work, before handling food/feeding children, after visiting the toilet, after handling body fluids, and after diaper changing and handling soiled items. Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after handling animals or animal cages. Children's hands should be washed after each diaper change. All cleaning supplies must be kept in locked storage. Hand washing signs/procedures must be posted at each sink. • Handwashing: To help prevent the spread of illness, providers should be especially vigilant about handwashing. Both the caregivers’ and the children’s hands should be washed upon arrival at the center and before and after these interactions: diapering/toileting; when children are fed; when any medications are given; when participating in water play activities; and when handling animals or animal cages. Children and caregivers should wash their hands after wiping or blowing their noses. In addition, toys and surfaces where children are diapered should be sanitized daily, and more frequently if necessary. Reminders: The following must be completed by N.S. before the following dates: Six- week orientation - 11/26/24 ITS/SIDS - 12/15/24 CPR/First Aid - 1/15/25 Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0604 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 32 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 23, 2023, and prior to today’s visit, the eighteen-month compliance history score was 84%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed July 7, 2023. Fire Inspection approved completed March 1, 2024. I was greeted by Jakayla Hart and Daysia Dunia, teachers. Bridget Starks, Administrator, arrived during the visit and assisted me while I observed the indoor and outdoor areas. There were thirty-two children in care. Upon my arrival, I observed children participating in various activities. Children used bouncy chairs, walkers, baby mobiles, rattles, blocks, musical instruments, bead maze, flash cards. They participated in musical chairs and group time activities. I observed diaper changing and hand washing procedures, toileting, sanitation, lunch, and rest time. Lunch consisted of ground beef, tortillas, corn, peaches, and milk. Transportation was monitored during today’s visit: Vehicle #1: Dodge Caravan License: J**-5**0 Registration Expiration date: 8/31/24 Inspection Expiration date: 8/31/24 Insurance: 6/24/23 – 6/24/24 Vehicle #2: Dodge Caravan License: K**-3**3 Registration Expiration date: 10/31/24 Inspection Expiration date: 10/31/24 Insurance: 1/18/24 – 1/18/25 At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed. Violation Number Comment Rule 487 For children under three years of age, materials were not made available to children on a daily basis. In space #1, materials were stored on a counter and were not available to children. .0510(e)(2) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. There were three broken tiles on the bathroom floor used by space #3. 15A NCAC 18A .2824(a)&(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, there was one uncovered electrical outlet. In space #4, there were five uncovered electrical outlets. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The emergency medical care plan was not reviewed with staff annually. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (D.D.) did not have First Aid certification on file. .1102(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (J.H.) did not complete the required number of on-going training hours. .1103(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff did not review the EPR plan annually. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. One staff member (J.H.) did not complete health and safety training within one year of employment. .1102(a) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on May 28, 2024, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: On-going Training: A violation was cited regarding annual on-going training. One staff member (J.H.) needs 17 hours by May 28, ,2024. The administrator and staff working longer than one year shall participate in annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1103. You stated that the employee was made aware of completing the training and you will ensure the training hours will be completed within two weeks. You will also encourage staff to complete training hours at the beginning of each year to allow more time to complete. Health and Safety Trainings One staff member’s (J.H.) Health and Safety Trainings was not completed within one year of employment. Health and Safety Training courses are available in DCDEE Moodle, free of charge. Log into DCDEE Moodle with your NCID, search for and register for the required trainings. Refer to childcare rule 10A NCAC 09 .1102(a). Electrical Outlets All electrical outlets and power strips not in use, must be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Have staff complete daily safety checks before the children arrive to ensure that all electrical outlets are covered. Refer to childcare rule 10A NCAC 09 .0604(c). Reminders: T.G. CPR expires 6/20/24 T.G.’s first aid is due by 5/19/24. Email me a copy of the certification once completed. Ensure that T.G. completes the health and safety training log or add to the annual on-going in-service form. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0604 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 32 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 23, 2023, and prior to today’s visit, the eighteen-month compliance history score was 84%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed July 7, 2023. Fire Inspection approved completed March 1, 2024. I was greeted by Jakayla Hart and Daysia Dunia, teachers. Bridget Starks, Administrator, arrived during the visit and assisted me while I observed the indoor and outdoor areas. There were thirty-two children in care. Upon my arrival, I observed children participating in various activities. Children used bouncy chairs, walkers, baby mobiles, rattles, blocks, musical instruments, bead maze, flash cards. They participated in musical chairs and group time activities. I observed diaper changing and hand washing procedures, toileting, sanitation, lunch, and rest time. Lunch consisted of ground beef, tortillas, corn, peaches, and milk. Transportation was monitored during today’s visit: Vehicle #1: Dodge Caravan License: J**-5**0 Registration Expiration date: 8/31/24 Inspection Expiration date: 8/31/24 Insurance: 6/24/23 – 6/24/24 Vehicle #2: Dodge Caravan License: K**-3**3 Registration Expiration date: 10/31/24 Inspection Expiration date: 10/31/24 Insurance: 1/18/24 – 1/18/25 At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed. Violation Number Comment Rule 487 For children under three years of age, materials were not made available to children on a daily basis. In space #1, materials were stored on a counter and were not available to children. .0510(e)(2) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. There were three broken tiles on the bathroom floor used by space #3. 15A NCAC 18A .2824(a)&(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, there was one uncovered electrical outlet. In space #4, there were five uncovered electrical outlets. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The emergency medical care plan was not reviewed with staff annually. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (D.D.) did not have First Aid certification on file. .1102(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (J.H.) did not complete the required number of on-going training hours. .1103(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff did not review the EPR plan annually. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. One staff member (J.H.) did not complete health and safety training within one year of employment. .1102(a) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on May 28, 2024, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: On-going Training: A violation was cited regarding annual on-going training. One staff member (J.H.) needs 17 hours by May 28, ,2024. The administrator and staff working longer than one year shall participate in annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1103. You stated that the employee was made aware of completing the training and you will ensure the training hours will be completed within two weeks. You will also encourage staff to complete training hours at the beginning of each year to allow more time to complete. Health and Safety Trainings One staff member’s (J.H.) Health and Safety Trainings was not completed within one year of employment. Health and Safety Training courses are available in DCDEE Moodle, free of charge. Log into DCDEE Moodle with your NCID, search for and register for the required trainings. Refer to childcare rule 10A NCAC 09 .1102(a). Electrical Outlets All electrical outlets and power strips not in use, must be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Have staff complete daily safety checks before the children arrive to ensure that all electrical outlets are covered. Refer to childcare rule 10A NCAC 09 .0604(c). Reminders: T.G. CPR expires 6/20/24 T.G.’s first aid is due by 5/19/24. Email me a copy of the certification once completed. Ensure that T.G. completes the health and safety training log or add to the annual on-going in-service form. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0802 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 32 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 23, 2023, and prior to today’s visit, the eighteen-month compliance history score was 84%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed July 7, 2023. Fire Inspection approved completed March 1, 2024. I was greeted by Jakayla Hart and Daysia Dunia, teachers. Bridget Starks, Administrator, arrived during the visit and assisted me while I observed the indoor and outdoor areas. There were thirty-two children in care. Upon my arrival, I observed children participating in various activities. Children used bouncy chairs, walkers, baby mobiles, rattles, blocks, musical instruments, bead maze, flash cards. They participated in musical chairs and group time activities. I observed diaper changing and hand washing procedures, toileting, sanitation, lunch, and rest time. Lunch consisted of ground beef, tortillas, corn, peaches, and milk. Transportation was monitored during today’s visit: Vehicle #1: Dodge Caravan License: J**-5**0 Registration Expiration date: 8/31/24 Inspection Expiration date: 8/31/24 Insurance: 6/24/23 – 6/24/24 Vehicle #2: Dodge Caravan License: K**-3**3 Registration Expiration date: 10/31/24 Inspection Expiration date: 10/31/24 Insurance: 1/18/24 – 1/18/25 At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed. Violation Number Comment Rule 487 For children under three years of age, materials were not made available to children on a daily basis. In space #1, materials were stored on a counter and were not available to children. .0510(e)(2) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. There were three broken tiles on the bathroom floor used by space #3. 15A NCAC 18A .2824(a)&(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, there was one uncovered electrical outlet. In space #4, there were five uncovered electrical outlets. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The emergency medical care plan was not reviewed with staff annually. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (D.D.) did not have First Aid certification on file. .1102(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (J.H.) did not complete the required number of on-going training hours. .1103(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff did not review the EPR plan annually. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. One staff member (J.H.) did not complete health and safety training within one year of employment. .1102(a) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on May 28, 2024, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: On-going Training: A violation was cited regarding annual on-going training. One staff member (J.H.) needs 17 hours by May 28, ,2024. The administrator and staff working longer than one year shall participate in annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1103. You stated that the employee was made aware of completing the training and you will ensure the training hours will be completed within two weeks. You will also encourage staff to complete training hours at the beginning of each year to allow more time to complete. Health and Safety Trainings One staff member’s (J.H.) Health and Safety Trainings was not completed within one year of employment. Health and Safety Training courses are available in DCDEE Moodle, free of charge. Log into DCDEE Moodle with your NCID, search for and register for the required trainings. Refer to childcare rule 10A NCAC 09 .1102(a). Electrical Outlets All electrical outlets and power strips not in use, must be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Have staff complete daily safety checks before the children arrive to ensure that all electrical outlets are covered. Refer to childcare rule 10A NCAC 09 .0604(c). Reminders: T.G. CPR expires 6/20/24 T.G.’s first aid is due by 5/19/24. Email me a copy of the certification once completed. Ensure that T.G. completes the health and safety training log or add to the annual on-going in-service form. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 32 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 23, 2023, and prior to today’s visit, the eighteen-month compliance history score was 84%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed July 7, 2023. Fire Inspection approved completed March 1, 2024. I was greeted by Jakayla Hart and Daysia Dunia, teachers. Bridget Starks, Administrator, arrived during the visit and assisted me while I observed the indoor and outdoor areas. There were thirty-two children in care. Upon my arrival, I observed children participating in various activities. Children used bouncy chairs, walkers, baby mobiles, rattles, blocks, musical instruments, bead maze, flash cards. They participated in musical chairs and group time activities. I observed diaper changing and hand washing procedures, toileting, sanitation, lunch, and rest time. Lunch consisted of ground beef, tortillas, corn, peaches, and milk. Transportation was monitored during today’s visit: Vehicle #1: Dodge Caravan License: J**-5**0 Registration Expiration date: 8/31/24 Inspection Expiration date: 8/31/24 Insurance: 6/24/23 – 6/24/24 Vehicle #2: Dodge Caravan License: K**-3**3 Registration Expiration date: 10/31/24 Inspection Expiration date: 10/31/24 Insurance: 1/18/24 – 1/18/25 At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed. Violation Number Comment Rule 487 For children under three years of age, materials were not made available to children on a daily basis. In space #1, materials were stored on a counter and were not available to children. .0510(e)(2) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. There were three broken tiles on the bathroom floor used by space #3. 15A NCAC 18A .2824(a)&(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, there was one uncovered electrical outlet. In space #4, there were five uncovered electrical outlets. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The emergency medical care plan was not reviewed with staff annually. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (D.D.) did not have First Aid certification on file. .1102(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (J.H.) did not complete the required number of on-going training hours. .1103(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff did not review the EPR plan annually. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. One staff member (J.H.) did not complete health and safety training within one year of employment. .1102(a) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on May 28, 2024, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: On-going Training: A violation was cited regarding annual on-going training. One staff member (J.H.) needs 17 hours by May 28, ,2024. The administrator and staff working longer than one year shall participate in annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1103. You stated that the employee was made aware of completing the training and you will ensure the training hours will be completed within two weeks. You will also encourage staff to complete training hours at the beginning of each year to allow more time to complete. Health and Safety Trainings One staff member’s (J.H.) Health and Safety Trainings was not completed within one year of employment. Health and Safety Training courses are available in DCDEE Moodle, free of charge. Log into DCDEE Moodle with your NCID, search for and register for the required trainings. Refer to childcare rule 10A NCAC 09 .1102(a). Electrical Outlets All electrical outlets and power strips not in use, must be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Have staff complete daily safety checks before the children arrive to ensure that all electrical outlets are covered. Refer to childcare rule 10A NCAC 09 .0604(c). Reminders: T.G. CPR expires 6/20/24 T.G.’s first aid is due by 5/19/24. Email me a copy of the certification once completed. Ensure that T.G. completes the health and safety training log or add to the annual on-going in-service form. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1103 · Violation
Name of Operation: TICKLES & GIGGLES FAMILY CHILDCARE CENTER, LLC Facility ID: 26002466 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 5/14/2024 Number Present: 32 Completed Date: 5/14/2024 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed May 23, 2023, and prior to today’s visit, the eighteen-month compliance history score was 84%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one-Star License issued January 15, 2021. The information on record with DCDEE was verified as correct by Bridget Starks and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed July 7, 2023. Fire Inspection approved completed March 1, 2024. I was greeted by Jakayla Hart and Daysia Dunia, teachers. Bridget Starks, Administrator, arrived during the visit and assisted me while I observed the indoor and outdoor areas. There were thirty-two children in care. Upon my arrival, I observed children participating in various activities. Children used bouncy chairs, walkers, baby mobiles, rattles, blocks, musical instruments, bead maze, flash cards. They participated in musical chairs and group time activities. I observed diaper changing and hand washing procedures, toileting, sanitation, lunch, and rest time. Lunch consisted of ground beef, tortillas, corn, peaches, and milk. Transportation was monitored during today’s visit: Vehicle #1: Dodge Caravan License: J**-5**0 Registration Expiration date: 8/31/24 Inspection Expiration date: 8/31/24 Insurance: 6/24/23 – 6/24/24 Vehicle #2: Dodge Caravan License: K**-3**3 Registration Expiration date: 10/31/24 Inspection Expiration date: 10/31/24 Insurance: 1/18/24 – 1/18/25 At the completion of the visit, the Visit Summary was reviewed with B. Starks. The following violations were observed. Violation Number Comment Rule 487 For children under three years of age, materials were not made available to children on a daily basis. In space #1, materials were stored on a counter and were not available to children. .0510(e)(2) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. There were three broken tiles on the bathroom floor used by space #3. 15A NCAC 18A .2824(a)&(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, there was one uncovered electrical outlet. In space #4, there were five uncovered electrical outlets. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The emergency medical care plan was not reviewed with staff annually. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (D.D.) did not have First Aid certification on file. .1102(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (J.H.) did not complete the required number of on-going training hours. .1103(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff did not review the EPR plan annually. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. One staff member (J.H.) did not complete health and safety training within one year of employment. .1102(a) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on May 28, 2024, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P. O. Box 1218 Raeford, NC 28376 Technical Assistant/Discussions/Reminders: On-going Training: A violation was cited regarding annual on-going training. One staff member (J.H.) needs 17 hours by May 28, ,2024. The administrator and staff working longer than one year shall participate in annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1103. You stated that the employee was made aware of completing the training and you will ensure the training hours will be completed within two weeks. You will also encourage staff to complete training hours at the beginning of each year to allow more time to complete. Health and Safety Trainings One staff member’s (J.H.) Health and Safety Trainings was not completed within one year of employment. Health and Safety Training courses are available in DCDEE Moodle, free of charge. Log into DCDEE Moodle with your NCID, search for and register for the required trainings. Refer to childcare rule 10A NCAC 09 .1102(a). Electrical Outlets All electrical outlets and power strips not in use, must be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Have staff complete daily safety checks before the children arrive to ensure that all electrical outlets are covered. Refer to childcare rule 10A NCAC 09 .0604(c). Reminders: T.G. CPR expires 6/20/24 T.G.’s first aid is due by 5/19/24. Email me a copy of the certification once completed. Ensure that T.G. completes the health and safety training log or add to the annual on-going in-service form. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at 910-309-2480 or rona.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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