G.S. 110-90 · Violation

Name of Operation: A Mother's Touch Facility ID: 63000563 Consultant: LEISA A. BENSON Operation Type: Family CC Home Case Number: Visit Date: 8/26/2025 Number Present: 2 Completed Date: 8/26/2025 Age: From 3 To 3 Total Minutes: 200 Time In: 08:40 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements pertinent to the second temporary time period visit for a FCCH. This program currently operates with a temporary license effective April 8, 2025 to October 8, 2025. Applicable childcare requirements were discussed with you, Shakeeta Utley, Operator. Later during the visit a representative from the Cumberland County Partnership arrived to provide technical assistance. Upon arrival there were two (2) three-year-olds and the operator present in the kitchen eating breakfast, which consisted of waffles, applesauce, and milk. The operator does participate in the food program. After eating the children and operator were observed washing their hands. The children were observed during free choice activities, group time, and playing outside. The children were adequately supervised. Appropriate interactions were observed between the children and operator. All indoor and outdoor areas approved for child care were monitored during the visit. I also monitored program records and operator file. I didn’t review children files because no new children have enrolled since the last visit conducted on May 29, 2025; however, I did monitor to ensure that children’s files were available for review. During the visit you requested to be approved for transportation. I reviewed the transportation requirements with you. I also reviewed with you that you can’t transport children until all requirements have been met and you can only use the vehicle that is approved. During the visit I observed the vehicle that will be used for transportation. You met all transportation requirements except you didn’t have a first aid kit in the vehicle. Also, the tire tread on the left back tire on the driver side was low. Once you have corrected the items listed above and I have received your compliance letter I can approve you for transportation. At the completion of the visit, the Visit Summary was reviewed with you, and you were also given a computerized copy for your records. Violation Number Comment Rule 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator did not complete the training within the required timeframe. .1703(a)(5) The one (1) violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 9, 2025, stating that it has been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 9, 2025, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violation/s cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 98%. You were also given a copy of your Compliance History Assessment. Within one (1) year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training by April 8, 2026. According to you, you have registered for an EPR training on November 13, 2025. Rated License: During the visit, I reviewed your rated license information. I verified that your education information was updated in WORKS on May 14, 2025. I reviewed your 3-month self-study and self-assessment using the FCCERS-3 for the months of May, June, and July. You will meet the quality point because you have received your Infant/Toddler Care Certificate. I will review the submitted information to determine the points awarded toward your star-rated license. Once this determination has been completed, I will contact you with the results. Technical Assistance: You can access the Recognizing/Responding to Child Maltreatment Completion at: https://www.positivechildhoodalliancenc.org/online-trainings/ For more information about transportation you can visit: https://www.buckleupnc.org/. I also discussed the required health and safety trainings and eight (8) in-service trainings hours that are required by April 8, 2026. You can access free trainings on Moodle at: www.ncchildcare.nc.gov ABCMS Provider Portal As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814 6401 and someone will assist you. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. I also gave you instructions on how to access the ABCMS Provider Portal. Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can reach me at 919-819-9348, or email: leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: A Mother's Touch Facility ID: 63000563 Consultant: LEISA A. BENSON Operation Type: Family CC Home Case Number: Visit Date: 8/26/2025 Number Present: 2 Completed Date: 8/26/2025 Age: From 3 To 3 Total Minutes: 200 Time In: 08:40 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements pertinent to the second temporary time period visit for a FCCH. This program currently operates with a temporary license effective April 8, 2025 to October 8, 2025. Applicable childcare requirements were discussed with you, Shakeeta Utley, Operator. Later during the visit a representative from the Cumberland County Partnership arrived to provide technical assistance. Upon arrival there were two (2) three-year-olds and the operator present in the kitchen eating breakfast, which consisted of waffles, applesauce, and milk. The operator does participate in the food program. After eating the children and operator were observed washing their hands. The children were observed during free choice activities, group time, and playing outside. The children were adequately supervised. Appropriate interactions were observed between the children and operator. All indoor and outdoor areas approved for child care were monitored during the visit. I also monitored program records and operator file. I didn’t review children files because no new children have enrolled since the last visit conducted on May 29, 2025; however, I did monitor to ensure that children’s files were available for review. During the visit you requested to be approved for transportation. I reviewed the transportation requirements with you. I also reviewed with you that you can’t transport children until all requirements have been met and you can only use the vehicle that is approved. During the visit I observed the vehicle that will be used for transportation. You met all transportation requirements except you didn’t have a first aid kit in the vehicle. Also, the tire tread on the left back tire on the driver side was low. Once you have corrected the items listed above and I have received your compliance letter I can approve you for transportation. At the completion of the visit, the Visit Summary was reviewed with you, and you were also given a computerized copy for your records. Violation Number Comment Rule 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator did not complete the training within the required timeframe. .1703(a)(5) The one (1) violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 9, 2025, stating that it has been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 9, 2025, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violation/s cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 98%. You were also given a copy of your Compliance History Assessment. Within one (1) year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training by April 8, 2026. According to you, you have registered for an EPR training on November 13, 2025. Rated License: During the visit, I reviewed your rated license information. I verified that your education information was updated in WORKS on May 14, 2025. I reviewed your 3-month self-study and self-assessment using the FCCERS-3 for the months of May, June, and July. You will meet the quality point because you have received your Infant/Toddler Care Certificate. I will review the submitted information to determine the points awarded toward your star-rated license. Once this determination has been completed, I will contact you with the results. Technical Assistance: You can access the Recognizing/Responding to Child Maltreatment Completion at: https://www.positivechildhoodalliancenc.org/online-trainings/ For more information about transportation you can visit: https://www.buckleupnc.org/. I also discussed the required health and safety trainings and eight (8) in-service trainings hours that are required by April 8, 2026. You can access free trainings on Moodle at: www.ncchildcare.nc.gov ABCMS Provider Portal As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814 6401 and someone will assist you. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. I also gave you instructions on how to access the ABCMS Provider Portal. Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can reach me at 919-819-9348, or email: leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times