Childcare Network #313

NC GS 110-90 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0626-096L Visit Date: 6/12/2026 Number Present: 57 Completed Date: 6/12/2026 Age: From 0 To 11 Total Minutes: 295 Time In: 09:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of child care requirements. The allegations are as follows: There are concerns regarding staff/child ratios not being maintained. There are concerns regarding criminal background checks not being obtained. There are concerns regarding children not being provided with a nurturing and caring environment. The facility currently operates with a Five Star License, issued March 1, 2024. Restrictions on the permit include a capacity of 169 ages range from 0-12 years old, first shift only, meeting enhanced ratios and enhanced space. Restrictions were in compliance today. The last annual compliance visit was conducted on December 3, 2025. As of today, your facility had an 18-month compliance history score, which was 89%. In addition to the allegations, Supervision, Staff/Child Ratios, Adequate/Approved Space, New Staff Files and Permit Restrictions were monitored. Limited monitoring occurred. Upon arrival, D. Maisonet Cendeno, Assistant Administrator, was present and available during today’s visit. There are ten classrooms approved for care; seven (7) classrooms were open and caring for children. There are 98 children enrolled and 51 children present today ranging from 0-11 years of age. All classrooms were observed and monitored. Daily schedules and activity plans were posted in each classroom. In space 10, infants were receiving care based on their individual needs. Infants were observed to be cared for based on their individual needs. One child was sleeping in their crib. Sleep checks were monitored and were found in compliance. Infants were observed participating in tummy time, exploring their space, eating, and playing with a variety of soft toys. In space 8, children were getting prepared to go outside and participate in water play. In space 7, children were preparing for water play, participating in personal care routines, and playing with a variety of manipulative toys. In space 6, children were observed playing with puzzles, a variety of games, and playing with marble runs. In space 4, children were playing in centers including but not limited to art, manipulatives, and blocks. In space 3, children were participating in personal care routines before they went outside to participate in water play. In space 1, children were lining up to go outside to play for water play. All children were adequately supervised, and staff interacted in an appropriate manner, getting on the child’s level when they spoke to them or asked the children open-ended questions. Investigation: The allegations were reviewed with you and 3 other staff members. You were all given the opportunity to state your perceptions of the allegations. The facility does have a camera system; however, you stated that the footage is live feed only. Therefore, video footage could not be reviewed. Findings: Allegation #1: There are concerns that staff/child ratios are not being maintained. Administrator stated that at no time is any of the classrooms not meeting staff/child ratios. They have been completing children transition sheets if children are moved from one classroom to another as well as thirty-minute ratio checks. The staff members will call the administrators if they are getting close to their ratios in the morning and will not take any child from the parent until the proper ratio can be maintained in the classroom. The administrators reported that she closely monitors ratios to ensure that this never happens. Staff members reported that at no time have they been out of ratio since they have implemented the ratio checks and transition sheets. They stated that they will call the administrator to let them know that they are at their maximum ratio. Today, attendance records, time sheets and staff/child ratio sheets were reviewed for two different days. Based on staff interviews, observations, and my investigation, this allegation is unconfirmed. Allegation #2: There are concerns that criminal background checks are not obtained before staff are left alone with children. Administration stated that this is the first thing the administration looks for when they are hired. That they will wait on the criminal background qualifying letter before the staff member can start. Staff members reported they must obtain their criminal background qualifying letter before they can begin their first day. Today all staff members criminal background checks were monitored today. All staff members had a criminal background check qualifying letter before their first day of employment. Based on staff interviews, observations, and my investigation, this allegation is unconfirmed. Allegation #3; There are concerns that children are not being cared for in a nurturing and caring environment. It was reported that on June 2, 2026, staff members were involved in an altercation that involved yelling and the use of inappropriate language being used in front of children and parents during pick up. Administration reported that there was an altercation that happened between two staff members towards the end of the day on June 2, 2026. The administration was giving a tour to a new family when two staff members were engaged in a disagreement with how a particular situation was handled. One of the staff members went to talk to the other staff member as she was cleaning her room. The children were outside on the playground under the supervision of another staff member. There were no children present during the altercation. Both staff members were asked to leave the premises in attempts to defuse the altercation. One staff member was placed on suspension, and the other staff member was relocated to a different school with the company. Staff members stated that an altercation happened between two staff members over how a particular situation was handled. The one staff member went to discuss the situation and offer help our guidance to their co-worker and it ended up in an altercation between the two in an empty classroom behind closed doors. All staff members reported that at no time was any child present during the altercation. Both staff members were requested to leave the premises in attempts to defuse the altercation. Today, statements regarding the altercation were reviewed. Based on staff interviews, observations, and my investigation, this allegation is unconfirmed. One violation was observed and documented. It was corrected during the walk-through, so no compliance letter is needed. Remember, continued compliance with applicable child care requirements are always required. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 7 and 8, plastic bag wipe containers were found accessible to children under the diaper changing table, not locked with an approved style lock. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violations documented may impact the compliance history score. The violation recorded today was corrected during the visit, so no compliance letter is needed. Technical Assistance: Today we discussed the importance of anecdotal data, especially when there are concerns regarding a child’s behavior or any concerns with development. Today you stated that the staff is required to talk to administration if there are concerns with any child under their care. Today I suggested at the next staff meeting reminding the staff the importance of anecdotal data when there are concerns with a child’s behavior or development, to ensure that if any incident occurs to a child in their care to fill out the incident reports, and open communication with the administration with any concerns. For the safety of the children, ensure any plastic bags used for storage are kept inaccessible to children under the age of three years old by keeping them at a minimum height of five feet off the floor. This included the plastic wipe bag containers, that state keep out of reach of children. Today in space 7 and 8, plastic bag wipe containers were found under the diaper changing table not locked, accessible to children. Today they were moved to a bin and located on a shelf that is taller than five feet off the floor. Today you stated that you will have a lock installed on the diaper changing tables to be able to lock the wipes with the diapers under the changing table. At the completion of the visit, the visit summary was printed, reviewed and a copy was left with you. If you have any questions, please contact me at heather.elliott@dhhs.nc.gov/ 910-364- 8728 or my supervisor, Kim Sherry at kim.sherry@dhhs.nc.gov/ 910-824-0470. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 5/18/2026 Number Present: 62 Completed Date: 5/18/2026 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, D. Maisonet Cedeno, Assistant Director, and E.Sink, District Manager, were present and available for consultation. Ms. Sink accompanied me on the walk through and the observation. There were six classrooms open,71 children enrolled and 62 children were present. Children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10 was combined with space 9 and had 9 infants present. Two of the children were drinking bottles being held by the staff members. No children were napping. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and playing with a variety of soft toys. In space 8, the one-year-old children were sitting reading books with a teacher, while other children were exploring a variety of toys including but not limited to balls, bowls, and animals. In space 7, the one-year-olds were engaged in free play playing with a variety of materials including but not limited to playing with animals, playing in the dramatic play center, dancing to music and exploring the books. In space 4, the preschool children were sitting waiting to transition outside. The teachers were applying sunscreen to the children. The transition from inside and outside was observed. The teachers were observed counting and conducting the name to child’s face in order to correctly count the number of children in their care. In space 3, children were sitting at the table drinking water. The children just transitioned from playing outside. In space 1, children were eating morning snack. After snack time, the children transitioned to free play. The children cleaned up their snack materials and washed their hands before playing in centers. All child care spaces were divided into centers including but not limited to dramatic play, science, books, manipulatives, and blocks. For morning snack, cheerios, applesauce or apple slices, and milk were served. For lunch, chicken alfredo, lima beans, peaches and milk were served. Files for 4 new staff members were reviewed and found in compliance. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We reviewed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of this Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Ms. Sink sent updated policies for review on April 29, 2026. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink conducted a staff meeting on May 5, 2026, with all current staff members where she discussed the updated staff/child ratio policy and procedures and the updated discipline policy and procedures. Each staff member signed the updated policy and procedures. All documents were reviewed today in the staff files. Ms. Sink sent the minutes and the signed updated policies and procedures on May 6, 2026, to Ms. Elliott. Today 4 violations were documented. Each violation must be corrected immediately. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground used for school-aged children, the surfacing under the climber has holes starting to form and showing signs or deterioration. On the playground used for younger toddlers, a hole has formed near the big plastic bubble. On the playground used for older toddlers, a hole has formed near the bike path. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 1 and space 7, a diaper cream in both spaces were missing the written authorization form from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle registration expired March 2026. .1002(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members at this facility have been added to the ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS- Today, you mentioned that you were unaware of how to access the ABCMS portal for this facility, as there is no one currently in the Director position. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given (may take 2-3 days), you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Today, I also emailed you a portal access guide to help you and to share once a new Director is hired at this facility. Medication- Today, in space 1 and space 7, there was one diaper cream in each space that was in the locked medication box without a current permission form. Staff stated that the children have been transitioning between other classrooms, however you were unable to locate the permission form. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggest that you review medication requirements with staff and periodically check behind them to ensure all requirements are met, especially when transitioning the children to a different classroom. Playground- Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Today on the school-age children’s playground, the surfacing around the climbing structure has begun to develop holes and has areas of deterioration. On the playground used for one-year olds there is a hole developing by the big plastic bubble and the older toddler playground there is a hole by the bike path. Add surfacing to the area as it has washed away or been dug out by children and has caused a possible tripping hazard for children. Before the children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. Transportation- Today your bus, that is used to transport children, registration expired March 2026. Legally, you have a 15-day grace period for expired registration with the state of North Carolina, after that you can potentially be fined, cited, or charged with misdemeanor charges. Today I suggest reviewing the requirements for transportation of children 10A NCAC 09.1000. Child Care rule 10A NCAC 09.1002 (b) states vehicles used to transport children enrolled in child care centers shall comply with all applicable State and federal laws and regulations. As of today, you can no longer transport children on the bus unless you get an updated registration, which includes but not limited to getting the vehicle inspected and paying all necessary fees and taxes. Today we reviewed the policies and procedures that you have submitted. When you submitted your updated policy and procedures, I mentioned some suggestions concerning the 30-minute ratio check and being a feasible task for your staff. Today I suggested looking at the supervision policy again and considering revising the 30-minute ratio check policy. Today I provided TA to your teaching staff about the importance of following the policy and doing it in real time, as if you fill out the form later this could be considered falsification of information. Some of the staff mentioned that they do get busy at certain parts of the day. Today I mentioned to you and your staff to document any delay in the 30-minute ratio check and why there was a delay. If you do revise the supervision policy and procedures, resubmit to me before implementation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 5/18/2026 Number Present: 62 Completed Date: 5/18/2026 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, D. Maisonet Cedeno, Assistant Director, and E.Sink, District Manager, were present and available for consultation. Ms. Sink accompanied me on the walk through and the observation. There were six classrooms open,71 children enrolled and 62 children were present. Children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10 was combined with space 9 and had 9 infants present. Two of the children were drinking bottles being held by the staff members. No children were napping. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and playing with a variety of soft toys. In space 8, the one-year-old children were sitting reading books with a teacher, while other children were exploring a variety of toys including but not limited to balls, bowls, and animals. In space 7, the one-year-olds were engaged in free play playing with a variety of materials including but not limited to playing with animals, playing in the dramatic play center, dancing to music and exploring the books. In space 4, the preschool children were sitting waiting to transition outside. The teachers were applying sunscreen to the children. The transition from inside and outside was observed. The teachers were observed counting and conducting the name to child’s face in order to correctly count the number of children in their care. In space 3, children were sitting at the table drinking water. The children just transitioned from playing outside. In space 1, children were eating morning snack. After snack time, the children transitioned to free play. The children cleaned up their snack materials and washed their hands before playing in centers. All child care spaces were divided into centers including but not limited to dramatic play, science, books, manipulatives, and blocks. For morning snack, cheerios, applesauce or apple slices, and milk were served. For lunch, chicken alfredo, lima beans, peaches and milk were served. Files for 4 new staff members were reviewed and found in compliance. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We reviewed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of this Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Ms. Sink sent updated policies for review on April 29, 2026. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink conducted a staff meeting on May 5, 2026, with all current staff members where she discussed the updated staff/child ratio policy and procedures and the updated discipline policy and procedures. Each staff member signed the updated policy and procedures. All documents were reviewed today in the staff files. Ms. Sink sent the minutes and the signed updated policies and procedures on May 6, 2026, to Ms. Elliott. Today 4 violations were documented. Each violation must be corrected immediately. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground used for school-aged children, the surfacing under the climber has holes starting to form and showing signs or deterioration. On the playground used for younger toddlers, a hole has formed near the big plastic bubble. On the playground used for older toddlers, a hole has formed near the bike path. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 1 and space 7, a diaper cream in both spaces were missing the written authorization form from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle registration expired March 2026. .1002(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members at this facility have been added to the ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS- Today, you mentioned that you were unaware of how to access the ABCMS portal for this facility, as there is no one currently in the Director position. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given (may take 2-3 days), you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Today, I also emailed you a portal access guide to help you and to share once a new Director is hired at this facility. Medication- Today, in space 1 and space 7, there was one diaper cream in each space that was in the locked medication box without a current permission form. Staff stated that the children have been transitioning between other classrooms, however you were unable to locate the permission form. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggest that you review medication requirements with staff and periodically check behind them to ensure all requirements are met, especially when transitioning the children to a different classroom. Playground- Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Today on the school-age children’s playground, the surfacing around the climbing structure has begun to develop holes and has areas of deterioration. On the playground used for one-year olds there is a hole developing by the big plastic bubble and the older toddler playground there is a hole by the bike path. Add surfacing to the area as it has washed away or been dug out by children and has caused a possible tripping hazard for children. Before the children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. Transportation- Today your bus, that is used to transport children, registration expired March 2026. Legally, you have a 15-day grace period for expired registration with the state of North Carolina, after that you can potentially be fined, cited, or charged with misdemeanor charges. Today I suggest reviewing the requirements for transportation of children 10A NCAC 09.1000. Child Care rule 10A NCAC 09.1002 (b) states vehicles used to transport children enrolled in child care centers shall comply with all applicable State and federal laws and regulations. As of today, you can no longer transport children on the bus unless you get an updated registration, which includes but not limited to getting the vehicle inspected and paying all necessary fees and taxes. Today we reviewed the policies and procedures that you have submitted. When you submitted your updated policy and procedures, I mentioned some suggestions concerning the 30-minute ratio check and being a feasible task for your staff. Today I suggested looking at the supervision policy again and considering revising the 30-minute ratio check policy. Today I provided TA to your teaching staff about the importance of following the policy and doing it in real time, as if you fill out the form later this could be considered falsification of information. Some of the staff mentioned that they do get busy at certain parts of the day. Today I mentioned to you and your staff to document any delay in the 30-minute ratio check and why there was a delay. If you do revise the supervision policy and procedures, resubmit to me before implementation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 5/18/2026 Number Present: 62 Completed Date: 5/18/2026 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, D. Maisonet Cedeno, Assistant Director, and E.Sink, District Manager, were present and available for consultation. Ms. Sink accompanied me on the walk through and the observation. There were six classrooms open,71 children enrolled and 62 children were present. Children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10 was combined with space 9 and had 9 infants present. Two of the children were drinking bottles being held by the staff members. No children were napping. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and playing with a variety of soft toys. In space 8, the one-year-old children were sitting reading books with a teacher, while other children were exploring a variety of toys including but not limited to balls, bowls, and animals. In space 7, the one-year-olds were engaged in free play playing with a variety of materials including but not limited to playing with animals, playing in the dramatic play center, dancing to music and exploring the books. In space 4, the preschool children were sitting waiting to transition outside. The teachers were applying sunscreen to the children. The transition from inside and outside was observed. The teachers were observed counting and conducting the name to child’s face in order to correctly count the number of children in their care. In space 3, children were sitting at the table drinking water. The children just transitioned from playing outside. In space 1, children were eating morning snack. After snack time, the children transitioned to free play. The children cleaned up their snack materials and washed their hands before playing in centers. All child care spaces were divided into centers including but not limited to dramatic play, science, books, manipulatives, and blocks. For morning snack, cheerios, applesauce or apple slices, and milk were served. For lunch, chicken alfredo, lima beans, peaches and milk were served. Files for 4 new staff members were reviewed and found in compliance. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We reviewed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of this Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Ms. Sink sent updated policies for review on April 29, 2026. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink conducted a staff meeting on May 5, 2026, with all current staff members where she discussed the updated staff/child ratio policy and procedures and the updated discipline policy and procedures. Each staff member signed the updated policy and procedures. All documents were reviewed today in the staff files. Ms. Sink sent the minutes and the signed updated policies and procedures on May 6, 2026, to Ms. Elliott. Today 4 violations were documented. Each violation must be corrected immediately. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground used for school-aged children, the surfacing under the climber has holes starting to form and showing signs or deterioration. On the playground used for younger toddlers, a hole has formed near the big plastic bubble. On the playground used for older toddlers, a hole has formed near the bike path. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 1 and space 7, a diaper cream in both spaces were missing the written authorization form from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle registration expired March 2026. .1002(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members at this facility have been added to the ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS- Today, you mentioned that you were unaware of how to access the ABCMS portal for this facility, as there is no one currently in the Director position. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given (may take 2-3 days), you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Today, I also emailed you a portal access guide to help you and to share once a new Director is hired at this facility. Medication- Today, in space 1 and space 7, there was one diaper cream in each space that was in the locked medication box without a current permission form. Staff stated that the children have been transitioning between other classrooms, however you were unable to locate the permission form. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggest that you review medication requirements with staff and periodically check behind them to ensure all requirements are met, especially when transitioning the children to a different classroom. Playground- Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Today on the school-age children’s playground, the surfacing around the climbing structure has begun to develop holes and has areas of deterioration. On the playground used for one-year olds there is a hole developing by the big plastic bubble and the older toddler playground there is a hole by the bike path. Add surfacing to the area as it has washed away or been dug out by children and has caused a possible tripping hazard for children. Before the children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. Transportation- Today your bus, that is used to transport children, registration expired March 2026. Legally, you have a 15-day grace period for expired registration with the state of North Carolina, after that you can potentially be fined, cited, or charged with misdemeanor charges. Today I suggest reviewing the requirements for transportation of children 10A NCAC 09.1000. Child Care rule 10A NCAC 09.1002 (b) states vehicles used to transport children enrolled in child care centers shall comply with all applicable State and federal laws and regulations. As of today, you can no longer transport children on the bus unless you get an updated registration, which includes but not limited to getting the vehicle inspected and paying all necessary fees and taxes. Today we reviewed the policies and procedures that you have submitted. When you submitted your updated policy and procedures, I mentioned some suggestions concerning the 30-minute ratio check and being a feasible task for your staff. Today I suggested looking at the supervision policy again and considering revising the 30-minute ratio check policy. Today I provided TA to your teaching staff about the importance of following the policy and doing it in real time, as if you fill out the form later this could be considered falsification of information. Some of the staff mentioned that they do get busy at certain parts of the day. Today I mentioned to you and your staff to document any delay in the 30-minute ratio check and why there was a delay. If you do revise the supervision policy and procedures, resubmit to me before implementation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 2818 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 5/18/2026 Number Present: 62 Completed Date: 5/18/2026 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, D. Maisonet Cedeno, Assistant Director, and E.Sink, District Manager, were present and available for consultation. Ms. Sink accompanied me on the walk through and the observation. There were six classrooms open,71 children enrolled and 62 children were present. Children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10 was combined with space 9 and had 9 infants present. Two of the children were drinking bottles being held by the staff members. No children were napping. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and playing with a variety of soft toys. In space 8, the one-year-old children were sitting reading books with a teacher, while other children were exploring a variety of toys including but not limited to balls, bowls, and animals. In space 7, the one-year-olds were engaged in free play playing with a variety of materials including but not limited to playing with animals, playing in the dramatic play center, dancing to music and exploring the books. In space 4, the preschool children were sitting waiting to transition outside. The teachers were applying sunscreen to the children. The transition from inside and outside was observed. The teachers were observed counting and conducting the name to child’s face in order to correctly count the number of children in their care. In space 3, children were sitting at the table drinking water. The children just transitioned from playing outside. In space 1, children were eating morning snack. After snack time, the children transitioned to free play. The children cleaned up their snack materials and washed their hands before playing in centers. All child care spaces were divided into centers including but not limited to dramatic play, science, books, manipulatives, and blocks. For morning snack, cheerios, applesauce or apple slices, and milk were served. For lunch, chicken alfredo, lima beans, peaches and milk were served. Files for 4 new staff members were reviewed and found in compliance. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We reviewed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of this Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Ms. Sink sent updated policies for review on April 29, 2026. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink conducted a staff meeting on May 5, 2026, with all current staff members where she discussed the updated staff/child ratio policy and procedures and the updated discipline policy and procedures. Each staff member signed the updated policy and procedures. All documents were reviewed today in the staff files. Ms. Sink sent the minutes and the signed updated policies and procedures on May 6, 2026, to Ms. Elliott. Today 4 violations were documented. Each violation must be corrected immediately. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground used for school-aged children, the surfacing under the climber has holes starting to form and showing signs or deterioration. On the playground used for younger toddlers, a hole has formed near the big plastic bubble. On the playground used for older toddlers, a hole has formed near the bike path. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 1 and space 7, a diaper cream in both spaces were missing the written authorization form from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle registration expired March 2026. .1002(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members at this facility have been added to the ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS- Today, you mentioned that you were unaware of how to access the ABCMS portal for this facility, as there is no one currently in the Director position. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given (may take 2-3 days), you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Today, I also emailed you a portal access guide to help you and to share once a new Director is hired at this facility. Medication- Today, in space 1 and space 7, there was one diaper cream in each space that was in the locked medication box without a current permission form. Staff stated that the children have been transitioning between other classrooms, however you were unable to locate the permission form. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggest that you review medication requirements with staff and periodically check behind them to ensure all requirements are met, especially when transitioning the children to a different classroom. Playground- Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Today on the school-age children’s playground, the surfacing around the climbing structure has begun to develop holes and has areas of deterioration. On the playground used for one-year olds there is a hole developing by the big plastic bubble and the older toddler playground there is a hole by the bike path. Add surfacing to the area as it has washed away or been dug out by children and has caused a possible tripping hazard for children. Before the children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. Transportation- Today your bus, that is used to transport children, registration expired March 2026. Legally, you have a 15-day grace period for expired registration with the state of North Carolina, after that you can potentially be fined, cited, or charged with misdemeanor charges. Today I suggest reviewing the requirements for transportation of children 10A NCAC 09.1000. Child Care rule 10A NCAC 09.1002 (b) states vehicles used to transport children enrolled in child care centers shall comply with all applicable State and federal laws and regulations. As of today, you can no longer transport children on the bus unless you get an updated registration, which includes but not limited to getting the vehicle inspected and paying all necessary fees and taxes. Today we reviewed the policies and procedures that you have submitted. When you submitted your updated policy and procedures, I mentioned some suggestions concerning the 30-minute ratio check and being a feasible task for your staff. Today I suggested looking at the supervision policy again and considering revising the 30-minute ratio check policy. Today I provided TA to your teaching staff about the importance of following the policy and doing it in real time, as if you fill out the form later this could be considered falsification of information. Some of the staff mentioned that they do get busy at certain parts of the day. Today I mentioned to you and your staff to document any delay in the 30-minute ratio check and why there was a delay. If you do revise the supervision policy and procedures, resubmit to me before implementation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1000 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 5/18/2026 Number Present: 62 Completed Date: 5/18/2026 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, D. Maisonet Cedeno, Assistant Director, and E.Sink, District Manager, were present and available for consultation. Ms. Sink accompanied me on the walk through and the observation. There were six classrooms open,71 children enrolled and 62 children were present. Children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10 was combined with space 9 and had 9 infants present. Two of the children were drinking bottles being held by the staff members. No children were napping. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and playing with a variety of soft toys. In space 8, the one-year-old children were sitting reading books with a teacher, while other children were exploring a variety of toys including but not limited to balls, bowls, and animals. In space 7, the one-year-olds were engaged in free play playing with a variety of materials including but not limited to playing with animals, playing in the dramatic play center, dancing to music and exploring the books. In space 4, the preschool children were sitting waiting to transition outside. The teachers were applying sunscreen to the children. The transition from inside and outside was observed. The teachers were observed counting and conducting the name to child’s face in order to correctly count the number of children in their care. In space 3, children were sitting at the table drinking water. The children just transitioned from playing outside. In space 1, children were eating morning snack. After snack time, the children transitioned to free play. The children cleaned up their snack materials and washed their hands before playing in centers. All child care spaces were divided into centers including but not limited to dramatic play, science, books, manipulatives, and blocks. For morning snack, cheerios, applesauce or apple slices, and milk were served. For lunch, chicken alfredo, lima beans, peaches and milk were served. Files for 4 new staff members were reviewed and found in compliance. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We reviewed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of this Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Ms. Sink sent updated policies for review on April 29, 2026. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink conducted a staff meeting on May 5, 2026, with all current staff members where she discussed the updated staff/child ratio policy and procedures and the updated discipline policy and procedures. Each staff member signed the updated policy and procedures. All documents were reviewed today in the staff files. Ms. Sink sent the minutes and the signed updated policies and procedures on May 6, 2026, to Ms. Elliott. Today 4 violations were documented. Each violation must be corrected immediately. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground used for school-aged children, the surfacing under the climber has holes starting to form and showing signs or deterioration. On the playground used for younger toddlers, a hole has formed near the big plastic bubble. On the playground used for older toddlers, a hole has formed near the bike path. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 1 and space 7, a diaper cream in both spaces were missing the written authorization form from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle registration expired March 2026. .1002(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members at this facility have been added to the ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS- Today, you mentioned that you were unaware of how to access the ABCMS portal for this facility, as there is no one currently in the Director position. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given (may take 2-3 days), you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Today, I also emailed you a portal access guide to help you and to share once a new Director is hired at this facility. Medication- Today, in space 1 and space 7, there was one diaper cream in each space that was in the locked medication box without a current permission form. Staff stated that the children have been transitioning between other classrooms, however you were unable to locate the permission form. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggest that you review medication requirements with staff and periodically check behind them to ensure all requirements are met, especially when transitioning the children to a different classroom. Playground- Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Today on the school-age children’s playground, the surfacing around the climbing structure has begun to develop holes and has areas of deterioration. On the playground used for one-year olds there is a hole developing by the big plastic bubble and the older toddler playground there is a hole by the bike path. Add surfacing to the area as it has washed away or been dug out by children and has caused a possible tripping hazard for children. Before the children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. Transportation- Today your bus, that is used to transport children, registration expired March 2026. Legally, you have a 15-day grace period for expired registration with the state of North Carolina, after that you can potentially be fined, cited, or charged with misdemeanor charges. Today I suggest reviewing the requirements for transportation of children 10A NCAC 09.1000. Child Care rule 10A NCAC 09.1002 (b) states vehicles used to transport children enrolled in child care centers shall comply with all applicable State and federal laws and regulations. As of today, you can no longer transport children on the bus unless you get an updated registration, which includes but not limited to getting the vehicle inspected and paying all necessary fees and taxes. Today we reviewed the policies and procedures that you have submitted. When you submitted your updated policy and procedures, I mentioned some suggestions concerning the 30-minute ratio check and being a feasible task for your staff. Today I suggested looking at the supervision policy again and considering revising the 30-minute ratio check policy. Today I provided TA to your teaching staff about the importance of following the policy and doing it in real time, as if you fill out the form later this could be considered falsification of information. Some of the staff mentioned that they do get busy at certain parts of the day. Today I mentioned to you and your staff to document any delay in the 30-minute ratio check and why there was a delay. If you do revise the supervision policy and procedures, resubmit to me before implementation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1002 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 5/18/2026 Number Present: 62 Completed Date: 5/18/2026 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, D. Maisonet Cedeno, Assistant Director, and E.Sink, District Manager, were present and available for consultation. Ms. Sink accompanied me on the walk through and the observation. There were six classrooms open,71 children enrolled and 62 children were present. Children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10 was combined with space 9 and had 9 infants present. Two of the children were drinking bottles being held by the staff members. No children were napping. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and playing with a variety of soft toys. In space 8, the one-year-old children were sitting reading books with a teacher, while other children were exploring a variety of toys including but not limited to balls, bowls, and animals. In space 7, the one-year-olds were engaged in free play playing with a variety of materials including but not limited to playing with animals, playing in the dramatic play center, dancing to music and exploring the books. In space 4, the preschool children were sitting waiting to transition outside. The teachers were applying sunscreen to the children. The transition from inside and outside was observed. The teachers were observed counting and conducting the name to child’s face in order to correctly count the number of children in their care. In space 3, children were sitting at the table drinking water. The children just transitioned from playing outside. In space 1, children were eating morning snack. After snack time, the children transitioned to free play. The children cleaned up their snack materials and washed their hands before playing in centers. All child care spaces were divided into centers including but not limited to dramatic play, science, books, manipulatives, and blocks. For morning snack, cheerios, applesauce or apple slices, and milk were served. For lunch, chicken alfredo, lima beans, peaches and milk were served. Files for 4 new staff members were reviewed and found in compliance. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We reviewed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of this Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Ms. Sink sent updated policies for review on April 29, 2026. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink conducted a staff meeting on May 5, 2026, with all current staff members where she discussed the updated staff/child ratio policy and procedures and the updated discipline policy and procedures. Each staff member signed the updated policy and procedures. All documents were reviewed today in the staff files. Ms. Sink sent the minutes and the signed updated policies and procedures on May 6, 2026, to Ms. Elliott. Today 4 violations were documented. Each violation must be corrected immediately. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground used for school-aged children, the surfacing under the climber has holes starting to form and showing signs or deterioration. On the playground used for younger toddlers, a hole has formed near the big plastic bubble. On the playground used for older toddlers, a hole has formed near the bike path. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 1 and space 7, a diaper cream in both spaces were missing the written authorization form from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle registration expired March 2026. .1002(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members at this facility have been added to the ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS- Today, you mentioned that you were unaware of how to access the ABCMS portal for this facility, as there is no one currently in the Director position. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given (may take 2-3 days), you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Today, I also emailed you a portal access guide to help you and to share once a new Director is hired at this facility. Medication- Today, in space 1 and space 7, there was one diaper cream in each space that was in the locked medication box without a current permission form. Staff stated that the children have been transitioning between other classrooms, however you were unable to locate the permission form. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggest that you review medication requirements with staff and periodically check behind them to ensure all requirements are met, especially when transitioning the children to a different classroom. Playground- Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Today on the school-age children’s playground, the surfacing around the climbing structure has begun to develop holes and has areas of deterioration. On the playground used for one-year olds there is a hole developing by the big plastic bubble and the older toddler playground there is a hole by the bike path. Add surfacing to the area as it has washed away or been dug out by children and has caused a possible tripping hazard for children. Before the children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. Transportation- Today your bus, that is used to transport children, registration expired March 2026. Legally, you have a 15-day grace period for expired registration with the state of North Carolina, after that you can potentially be fined, cited, or charged with misdemeanor charges. Today I suggest reviewing the requirements for transportation of children 10A NCAC 09.1000. Child Care rule 10A NCAC 09.1002 (b) states vehicles used to transport children enrolled in child care centers shall comply with all applicable State and federal laws and regulations. As of today, you can no longer transport children on the bus unless you get an updated registration, which includes but not limited to getting the vehicle inspected and paying all necessary fees and taxes. Today we reviewed the policies and procedures that you have submitted. When you submitted your updated policy and procedures, I mentioned some suggestions concerning the 30-minute ratio check and being a feasible task for your staff. Today I suggested looking at the supervision policy again and considering revising the 30-minute ratio check policy. Today I provided TA to your teaching staff about the importance of following the policy and doing it in real time, as if you fill out the form later this could be considered falsification of information. Some of the staff mentioned that they do get busy at certain parts of the day. Today I mentioned to you and your staff to document any delay in the 30-minute ratio check and why there was a delay. If you do revise the supervision policy and procedures, resubmit to me before implementation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1803 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 5/18/2026 Number Present: 62 Completed Date: 5/18/2026 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, D. Maisonet Cedeno, Assistant Director, and E.Sink, District Manager, were present and available for consultation. Ms. Sink accompanied me on the walk through and the observation. There were six classrooms open,71 children enrolled and 62 children were present. Children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10 was combined with space 9 and had 9 infants present. Two of the children were drinking bottles being held by the staff members. No children were napping. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and playing with a variety of soft toys. In space 8, the one-year-old children were sitting reading books with a teacher, while other children were exploring a variety of toys including but not limited to balls, bowls, and animals. In space 7, the one-year-olds were engaged in free play playing with a variety of materials including but not limited to playing with animals, playing in the dramatic play center, dancing to music and exploring the books. In space 4, the preschool children were sitting waiting to transition outside. The teachers were applying sunscreen to the children. The transition from inside and outside was observed. The teachers were observed counting and conducting the name to child’s face in order to correctly count the number of children in their care. In space 3, children were sitting at the table drinking water. The children just transitioned from playing outside. In space 1, children were eating morning snack. After snack time, the children transitioned to free play. The children cleaned up their snack materials and washed their hands before playing in centers. All child care spaces were divided into centers including but not limited to dramatic play, science, books, manipulatives, and blocks. For morning snack, cheerios, applesauce or apple slices, and milk were served. For lunch, chicken alfredo, lima beans, peaches and milk were served. Files for 4 new staff members were reviewed and found in compliance. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We reviewed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of this Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Ms. Sink sent updated policies for review on April 29, 2026. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink conducted a staff meeting on May 5, 2026, with all current staff members where she discussed the updated staff/child ratio policy and procedures and the updated discipline policy and procedures. Each staff member signed the updated policy and procedures. All documents were reviewed today in the staff files. Ms. Sink sent the minutes and the signed updated policies and procedures on May 6, 2026, to Ms. Elliott. Today 4 violations were documented. Each violation must be corrected immediately. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground used for school-aged children, the surfacing under the climber has holes starting to form and showing signs or deterioration. On the playground used for younger toddlers, a hole has formed near the big plastic bubble. On the playground used for older toddlers, a hole has formed near the bike path. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 1 and space 7, a diaper cream in both spaces were missing the written authorization form from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle registration expired March 2026. .1002(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members at this facility have been added to the ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS- Today, you mentioned that you were unaware of how to access the ABCMS portal for this facility, as there is no one currently in the Director position. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given (may take 2-3 days), you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Today, I also emailed you a portal access guide to help you and to share once a new Director is hired at this facility. Medication- Today, in space 1 and space 7, there was one diaper cream in each space that was in the locked medication box without a current permission form. Staff stated that the children have been transitioning between other classrooms, however you were unable to locate the permission form. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggest that you review medication requirements with staff and periodically check behind them to ensure all requirements are met, especially when transitioning the children to a different classroom. Playground- Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Today on the school-age children’s playground, the surfacing around the climbing structure has begun to develop holes and has areas of deterioration. On the playground used for one-year olds there is a hole developing by the big plastic bubble and the older toddler playground there is a hole by the bike path. Add surfacing to the area as it has washed away or been dug out by children and has caused a possible tripping hazard for children. Before the children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. Transportation- Today your bus, that is used to transport children, registration expired March 2026. Legally, you have a 15-day grace period for expired registration with the state of North Carolina, after that you can potentially be fined, cited, or charged with misdemeanor charges. Today I suggest reviewing the requirements for transportation of children 10A NCAC 09.1000. Child Care rule 10A NCAC 09.1002 (b) states vehicles used to transport children enrolled in child care centers shall comply with all applicable State and federal laws and regulations. As of today, you can no longer transport children on the bus unless you get an updated registration, which includes but not limited to getting the vehicle inspected and paying all necessary fees and taxes. Today we reviewed the policies and procedures that you have submitted. When you submitted your updated policy and procedures, I mentioned some suggestions concerning the 30-minute ratio check and being a feasible task for your staff. Today I suggested looking at the supervision policy again and considering revising the 30-minute ratio check policy. Today I provided TA to your teaching staff about the importance of following the policy and doing it in real time, as if you fill out the form later this could be considered falsification of information. Some of the staff mentioned that they do get busy at certain parts of the day. Today I mentioned to you and your staff to document any delay in the 30-minute ratio check and why there was a delay. If you do revise the supervision policy and procedures, resubmit to me before implementation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 5/18/2026 Number Present: 62 Completed Date: 5/18/2026 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, D. Maisonet Cedeno, Assistant Director, and E.Sink, District Manager, were present and available for consultation. Ms. Sink accompanied me on the walk through and the observation. There were six classrooms open,71 children enrolled and 62 children were present. Children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10 was combined with space 9 and had 9 infants present. Two of the children were drinking bottles being held by the staff members. No children were napping. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and playing with a variety of soft toys. In space 8, the one-year-old children were sitting reading books with a teacher, while other children were exploring a variety of toys including but not limited to balls, bowls, and animals. In space 7, the one-year-olds were engaged in free play playing with a variety of materials including but not limited to playing with animals, playing in the dramatic play center, dancing to music and exploring the books. In space 4, the preschool children were sitting waiting to transition outside. The teachers were applying sunscreen to the children. The transition from inside and outside was observed. The teachers were observed counting and conducting the name to child’s face in order to correctly count the number of children in their care. In space 3, children were sitting at the table drinking water. The children just transitioned from playing outside. In space 1, children were eating morning snack. After snack time, the children transitioned to free play. The children cleaned up their snack materials and washed their hands before playing in centers. All child care spaces were divided into centers including but not limited to dramatic play, science, books, manipulatives, and blocks. For morning snack, cheerios, applesauce or apple slices, and milk were served. For lunch, chicken alfredo, lima beans, peaches and milk were served. Files for 4 new staff members were reviewed and found in compliance. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We reviewed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of this Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Ms. Sink sent updated policies for review on April 29, 2026. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink conducted a staff meeting on May 5, 2026, with all current staff members where she discussed the updated staff/child ratio policy and procedures and the updated discipline policy and procedures. Each staff member signed the updated policy and procedures. All documents were reviewed today in the staff files. Ms. Sink sent the minutes and the signed updated policies and procedures on May 6, 2026, to Ms. Elliott. Today 4 violations were documented. Each violation must be corrected immediately. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground used for school-aged children, the surfacing under the climber has holes starting to form and showing signs or deterioration. On the playground used for younger toddlers, a hole has formed near the big plastic bubble. On the playground used for older toddlers, a hole has formed near the bike path. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 1 and space 7, a diaper cream in both spaces were missing the written authorization form from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle registration expired March 2026. .1002(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members at this facility have been added to the ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS- Today, you mentioned that you were unaware of how to access the ABCMS portal for this facility, as there is no one currently in the Director position. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given (may take 2-3 days), you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Today, I also emailed you a portal access guide to help you and to share once a new Director is hired at this facility. Medication- Today, in space 1 and space 7, there was one diaper cream in each space that was in the locked medication box without a current permission form. Staff stated that the children have been transitioning between other classrooms, however you were unable to locate the permission form. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggest that you review medication requirements with staff and periodically check behind them to ensure all requirements are met, especially when transitioning the children to a different classroom. Playground- Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Today on the school-age children’s playground, the surfacing around the climbing structure has begun to develop holes and has areas of deterioration. On the playground used for one-year olds there is a hole developing by the big plastic bubble and the older toddler playground there is a hole by the bike path. Add surfacing to the area as it has washed away or been dug out by children and has caused a possible tripping hazard for children. Before the children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. Transportation- Today your bus, that is used to transport children, registration expired March 2026. Legally, you have a 15-day grace period for expired registration with the state of North Carolina, after that you can potentially be fined, cited, or charged with misdemeanor charges. Today I suggest reviewing the requirements for transportation of children 10A NCAC 09.1000. Child Care rule 10A NCAC 09.1002 (b) states vehicles used to transport children enrolled in child care centers shall comply with all applicable State and federal laws and regulations. As of today, you can no longer transport children on the bus unless you get an updated registration, which includes but not limited to getting the vehicle inspected and paying all necessary fees and taxes. Today we reviewed the policies and procedures that you have submitted. When you submitted your updated policy and procedures, I mentioned some suggestions concerning the 30-minute ratio check and being a feasible task for your staff. Today I suggested looking at the supervision policy again and considering revising the 30-minute ratio check policy. Today I provided TA to your teaching staff about the importance of following the policy and doing it in real time, as if you fill out the form later this could be considered falsification of information. Some of the staff mentioned that they do get busy at certain parts of the day. Today I mentioned to you and your staff to document any delay in the 30-minute ratio check and why there was a delay. If you do revise the supervision policy and procedures, resubmit to me before implementation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 5/18/2026 Number Present: 62 Completed Date: 5/18/2026 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, D. Maisonet Cedeno, Assistant Director, and E.Sink, District Manager, were present and available for consultation. Ms. Sink accompanied me on the walk through and the observation. There were six classrooms open,71 children enrolled and 62 children were present. Children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10 was combined with space 9 and had 9 infants present. Two of the children were drinking bottles being held by the staff members. No children were napping. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and playing with a variety of soft toys. In space 8, the one-year-old children were sitting reading books with a teacher, while other children were exploring a variety of toys including but not limited to balls, bowls, and animals. In space 7, the one-year-olds were engaged in free play playing with a variety of materials including but not limited to playing with animals, playing in the dramatic play center, dancing to music and exploring the books. In space 4, the preschool children were sitting waiting to transition outside. The teachers were applying sunscreen to the children. The transition from inside and outside was observed. The teachers were observed counting and conducting the name to child’s face in order to correctly count the number of children in their care. In space 3, children were sitting at the table drinking water. The children just transitioned from playing outside. In space 1, children were eating morning snack. After snack time, the children transitioned to free play. The children cleaned up their snack materials and washed their hands before playing in centers. All child care spaces were divided into centers including but not limited to dramatic play, science, books, manipulatives, and blocks. For morning snack, cheerios, applesauce or apple slices, and milk were served. For lunch, chicken alfredo, lima beans, peaches and milk were served. Files for 4 new staff members were reviewed and found in compliance. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We reviewed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of this Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Ms. Sink sent updated policies for review on April 29, 2026. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink conducted a staff meeting on May 5, 2026, with all current staff members where she discussed the updated staff/child ratio policy and procedures and the updated discipline policy and procedures. Each staff member signed the updated policy and procedures. All documents were reviewed today in the staff files. Ms. Sink sent the minutes and the signed updated policies and procedures on May 6, 2026, to Ms. Elliott. Today 4 violations were documented. Each violation must be corrected immediately. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The playground used for school-aged children, the surfacing under the climber has holes starting to form and showing signs or deterioration. On the playground used for younger toddlers, a hole has formed near the big plastic bubble. On the playground used for older toddlers, a hole has formed near the bike path. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 1 and space 7, a diaper cream in both spaces were missing the written authorization form from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle registration expired March 2026. .1002(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members at this facility have been added to the ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS- Today, you mentioned that you were unaware of how to access the ABCMS portal for this facility, as there is no one currently in the Director position. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given (may take 2-3 days), you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Today, I also emailed you a portal access guide to help you and to share once a new Director is hired at this facility. Medication- Today, in space 1 and space 7, there was one diaper cream in each space that was in the locked medication box without a current permission form. Staff stated that the children have been transitioning between other classrooms, however you were unable to locate the permission form. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggest that you review medication requirements with staff and periodically check behind them to ensure all requirements are met, especially when transitioning the children to a different classroom. Playground- Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Today on the school-age children’s playground, the surfacing around the climbing structure has begun to develop holes and has areas of deterioration. On the playground used for one-year olds there is a hole developing by the big plastic bubble and the older toddler playground there is a hole by the bike path. Add surfacing to the area as it has washed away or been dug out by children and has caused a possible tripping hazard for children. Before the children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. Transportation- Today your bus, that is used to transport children, registration expired March 2026. Legally, you have a 15-day grace period for expired registration with the state of North Carolina, after that you can potentially be fined, cited, or charged with misdemeanor charges. Today I suggest reviewing the requirements for transportation of children 10A NCAC 09.1000. Child Care rule 10A NCAC 09.1002 (b) states vehicles used to transport children enrolled in child care centers shall comply with all applicable State and federal laws and regulations. As of today, you can no longer transport children on the bus unless you get an updated registration, which includes but not limited to getting the vehicle inspected and paying all necessary fees and taxes. Today we reviewed the policies and procedures that you have submitted. When you submitted your updated policy and procedures, I mentioned some suggestions concerning the 30-minute ratio check and being a feasible task for your staff. Today I suggested looking at the supervision policy again and considering revising the 30-minute ratio check policy. Today I provided TA to your teaching staff about the importance of following the policy and doing it in real time, as if you fill out the form later this could be considered falsification of information. Some of the staff mentioned that they do get busy at certain parts of the day. Today I mentioned to you and your staff to document any delay in the 30-minute ratio check and why there was a delay. If you do revise the supervision policy and procedures, resubmit to me before implementation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 2818 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: Visit Date: 4/14/2026 Number Present: 62 Completed Date: 4/14/2026 Age: From 0 To 5 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, Darielys Maisonet Cedeno, Assistant Director, was present and available. Elizabeth Sink, District Manager, arrived later in the visit and was available for consultation. Ms. Maisonet Cedeno accompanied me on the walk through and the observation. There were six classrooms open, 62 children were present, and children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10, there were nine infants present. Space 9 infants were combined with space 10 infants for the morning. Two of the nine infants were napping in their crib. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and one was eating. In space 8, the one-year-olds were transitioning between morning snack and free play. The teachers were assisting children with washing their hands and cleaning up their plates. In space 7, the one-year-olds were engaged in water play with sea animals, playing in the dramatic play center, and exploring the books. In space 4, the preschool classroom was discussing what they did last night with their families as they drank some water while waiting for their morning snack. In space 3, children were sitting at the table eating morning snack. In space 2, children were engaged in free play, playing with a variety of age-appropriate activities including but not limited to playing with dolls and engaging with books. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Administrative Action was reviewed with you both today. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We discussed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of tis Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The following violation(s) were documented. Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. At 9:03am, one infant that was asleep was not documented being visually checked since 8:00am. .0606(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before April 28, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Today we discussed the importance of safe sleep checks. One child was asleep at 9:03am upon my arrival. The last sleep check was performed at 8:00am. Remember that 10A NCAC 09.1724(a) (6- 8) requires all providers to visually check sleeping infants. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Signs to monitor include: · Watching the chest rise and fall · Note color of skin · look for flushing, restlessness and increased body temperature · note the child’s position and whether he or she is awake or asleep. An infant’s first few weeks in child care can be the time of higher risk for SIDS, especially if the infant enrolls during the critical developmental period of 2-4 months of age. Remember, for the health, well-being, and safety of the infants in care, safe sleep checks should be conducted regularly. The frequency of visual checks should be included in your Safe Sleep Policy and followed. Best practice is to check on sleeping infants every 15 minutes. Visual checks must be documented. Various sample sleeping charts are available to you on the DCDEE website, under the “provider documents” tab. Safe sleep checks must be kept for each child and kept on file for a minimum of one month. Running a successful child care center takes more than just passion – it requires strong leadership. A great center director sets the tone for the entire organization, fostering an environment where children, staff, and families thrive. The importance of having child care administrator on-site at all times: Oversight: An on-site administrator provides direct oversight of the program's operations, ensuring that all aspects of care and education are running smoothly and efficiently. Enforcement: The administrator enforces policies and procedures that govern the program, ensuring compliance with child safety, health, and well-being standards. Supervision: The administrator supervises and evaluates staff members, fostering a positive and inclusive work environment. Communication: The administrator maintains open lines of communication with parents and the wider community, addressing concerns and ensuring the program's success. Program Evaluation: The administrator is responsible for program evaluation, either in response to accountability requirements or for continuous program improvement. The on-site presence of a child care administrator is essential for maintaining a high-quality care and educational environment for children, ensuring their safety, and promoting their overall well-being. Great child care center directors are the backbone of successful early learning environments. Their leadership shapes the experiences of children, families, and educators alike. By embracing these key qualities, directors can create a thriving, nurturing, and high-quality center that truly makes a difference in the lives of young children. Today we discussed the importance of strong leadership and the importance of administrators. You stated that you have been actively looking for an administrator. We talked today about once the new administrator is hired, the importance of creating a strong rapport with the staff members, families, and children. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1724 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: Visit Date: 4/14/2026 Number Present: 62 Completed Date: 4/14/2026 Age: From 0 To 5 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, Darielys Maisonet Cedeno, Assistant Director, was present and available. Elizabeth Sink, District Manager, arrived later in the visit and was available for consultation. Ms. Maisonet Cedeno accompanied me on the walk through and the observation. There were six classrooms open, 62 children were present, and children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10, there were nine infants present. Space 9 infants were combined with space 10 infants for the morning. Two of the nine infants were napping in their crib. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and one was eating. In space 8, the one-year-olds were transitioning between morning snack and free play. The teachers were assisting children with washing their hands and cleaning up their plates. In space 7, the one-year-olds were engaged in water play with sea animals, playing in the dramatic play center, and exploring the books. In space 4, the preschool classroom was discussing what they did last night with their families as they drank some water while waiting for their morning snack. In space 3, children were sitting at the table eating morning snack. In space 2, children were engaged in free play, playing with a variety of age-appropriate activities including but not limited to playing with dolls and engaging with books. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Administrative Action was reviewed with you both today. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We discussed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of tis Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The following violation(s) were documented. Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. At 9:03am, one infant that was asleep was not documented being visually checked since 8:00am. .0606(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before April 28, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Today we discussed the importance of safe sleep checks. One child was asleep at 9:03am upon my arrival. The last sleep check was performed at 8:00am. Remember that 10A NCAC 09.1724(a) (6- 8) requires all providers to visually check sleeping infants. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Signs to monitor include: · Watching the chest rise and fall · Note color of skin · look for flushing, restlessness and increased body temperature · note the child’s position and whether he or she is awake or asleep. An infant’s first few weeks in child care can be the time of higher risk for SIDS, especially if the infant enrolls during the critical developmental period of 2-4 months of age. Remember, for the health, well-being, and safety of the infants in care, safe sleep checks should be conducted regularly. The frequency of visual checks should be included in your Safe Sleep Policy and followed. Best practice is to check on sleeping infants every 15 minutes. Visual checks must be documented. Various sample sleeping charts are available to you on the DCDEE website, under the “provider documents” tab. Safe sleep checks must be kept for each child and kept on file for a minimum of one month. Running a successful child care center takes more than just passion – it requires strong leadership. A great center director sets the tone for the entire organization, fostering an environment where children, staff, and families thrive. The importance of having child care administrator on-site at all times: Oversight: An on-site administrator provides direct oversight of the program's operations, ensuring that all aspects of care and education are running smoothly and efficiently. Enforcement: The administrator enforces policies and procedures that govern the program, ensuring compliance with child safety, health, and well-being standards. Supervision: The administrator supervises and evaluates staff members, fostering a positive and inclusive work environment. Communication: The administrator maintains open lines of communication with parents and the wider community, addressing concerns and ensuring the program's success. Program Evaluation: The administrator is responsible for program evaluation, either in response to accountability requirements or for continuous program improvement. The on-site presence of a child care administrator is essential for maintaining a high-quality care and educational environment for children, ensuring their safety, and promoting their overall well-being. Great child care center directors are the backbone of successful early learning environments. Their leadership shapes the experiences of children, families, and educators alike. By embracing these key qualities, directors can create a thriving, nurturing, and high-quality center that truly makes a difference in the lives of young children. Today we discussed the importance of strong leadership and the importance of administrators. You stated that you have been actively looking for an administrator. We talked today about once the new administrator is hired, the importance of creating a strong rapport with the staff members, families, and children. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1803 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: Visit Date: 4/14/2026 Number Present: 62 Completed Date: 4/14/2026 Age: From 0 To 5 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, Darielys Maisonet Cedeno, Assistant Director, was present and available. Elizabeth Sink, District Manager, arrived later in the visit and was available for consultation. Ms. Maisonet Cedeno accompanied me on the walk through and the observation. There were six classrooms open, 62 children were present, and children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10, there were nine infants present. Space 9 infants were combined with space 10 infants for the morning. Two of the nine infants were napping in their crib. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and one was eating. In space 8, the one-year-olds were transitioning between morning snack and free play. The teachers were assisting children with washing their hands and cleaning up their plates. In space 7, the one-year-olds were engaged in water play with sea animals, playing in the dramatic play center, and exploring the books. In space 4, the preschool classroom was discussing what they did last night with their families as they drank some water while waiting for their morning snack. In space 3, children were sitting at the table eating morning snack. In space 2, children were engaged in free play, playing with a variety of age-appropriate activities including but not limited to playing with dolls and engaging with books. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Administrative Action was reviewed with you both today. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We discussed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of tis Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The following violation(s) were documented. Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. At 9:03am, one infant that was asleep was not documented being visually checked since 8:00am. .0606(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before April 28, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Today we discussed the importance of safe sleep checks. One child was asleep at 9:03am upon my arrival. The last sleep check was performed at 8:00am. Remember that 10A NCAC 09.1724(a) (6- 8) requires all providers to visually check sleeping infants. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Signs to monitor include: · Watching the chest rise and fall · Note color of skin · look for flushing, restlessness and increased body temperature · note the child’s position and whether he or she is awake or asleep. An infant’s first few weeks in child care can be the time of higher risk for SIDS, especially if the infant enrolls during the critical developmental period of 2-4 months of age. Remember, for the health, well-being, and safety of the infants in care, safe sleep checks should be conducted regularly. The frequency of visual checks should be included in your Safe Sleep Policy and followed. Best practice is to check on sleeping infants every 15 minutes. Visual checks must be documented. Various sample sleeping charts are available to you on the DCDEE website, under the “provider documents” tab. Safe sleep checks must be kept for each child and kept on file for a minimum of one month. Running a successful child care center takes more than just passion – it requires strong leadership. A great center director sets the tone for the entire organization, fostering an environment where children, staff, and families thrive. The importance of having child care administrator on-site at all times: Oversight: An on-site administrator provides direct oversight of the program's operations, ensuring that all aspects of care and education are running smoothly and efficiently. Enforcement: The administrator enforces policies and procedures that govern the program, ensuring compliance with child safety, health, and well-being standards. Supervision: The administrator supervises and evaluates staff members, fostering a positive and inclusive work environment. Communication: The administrator maintains open lines of communication with parents and the wider community, addressing concerns and ensuring the program's success. Program Evaluation: The administrator is responsible for program evaluation, either in response to accountability requirements or for continuous program improvement. The on-site presence of a child care administrator is essential for maintaining a high-quality care and educational environment for children, ensuring their safety, and promoting their overall well-being. Great child care center directors are the backbone of successful early learning environments. Their leadership shapes the experiences of children, families, and educators alike. By embracing these key qualities, directors can create a thriving, nurturing, and high-quality center that truly makes a difference in the lives of young children. Today we discussed the importance of strong leadership and the importance of administrators. You stated that you have been actively looking for an administrator. We talked today about once the new administrator is hired, the importance of creating a strong rapport with the staff members, families, and children. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: Visit Date: 4/14/2026 Number Present: 62 Completed Date: 4/14/2026 Age: From 0 To 5 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on April 3, 2026. This program currently operates with a Five Star License issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children 0-12 years of age, meets enhanced space and meets enhanced ratios. As of today, the center’s compliance history is 90%. Upon arrival, Darielys Maisonet Cedeno, Assistant Director, was present and available. Elizabeth Sink, District Manager, arrived later in the visit and was available for consultation. Ms. Maisonet Cedeno accompanied me on the walk through and the observation. There were six classrooms open, 62 children were present, and children ranged in age from 0 to 5 years old. The children enrolled in the school-age classroom were not present, as they were at school. In space 10, there were nine infants present. Space 9 infants were combined with space 10 infants for the morning. Two of the nine infants were napping in their crib. Safe sleep checks were reviewed. The other infants were sitting, crawling, or lying on the floor, and one was eating. In space 8, the one-year-olds were transitioning between morning snack and free play. The teachers were assisting children with washing their hands and cleaning up their plates. In space 7, the one-year-olds were engaged in water play with sea animals, playing in the dramatic play center, and exploring the books. In space 4, the preschool classroom was discussing what they did last night with their families as they drank some water while waiting for their morning snack. In space 3, children were sitting at the table eating morning snack. In space 2, children were engaged in free play, playing with a variety of age-appropriate activities including but not limited to playing with dolls and engaging with books. On March 3, 2026, a Child Care Consultant from the Division of Child Development and Early Education visited Childcare Network #313, regarding alleged violations of child care requirements related to concerns with staff/child ratios. The allegations regarding enhanced staff/child ratios not being maintained were confirmed. Two violations of child care requirements were observed and documented regarding enhanced staff/child ratios not being met and a child was yelled at, shamed, humiliated, frightened, threatened or bullied. Stipulation- Immediately after receipt, this Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Administrative Action was reviewed with you both today. Today, the Administrative Action and information was posted on the parent board at the entrance into the center. Correction Action Plan: We discussed each stipulation in this plan. The child care operator shall maintain compliance at all times with the applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09. 2818 regarding staff/child ratios and Child Care Rule 10A NCAC 09.1803(a)(1) regarding discipline. Within two weeks after this Notice is received, you shall develop the facility’s staff/child ratios and staffing policies and procedures to describe in detail, the steps the facility will take to ensure staff/child ratios are maintained at all times. The written policy and procedures shall be submitted to me, Heather Elliott, Child Care Consultant, for approval or if modifications are needed. Once you, Ms. Sink, receive orally and in writing that the stipulation has been met, the policies and procedures shall be implemented immediately and incorporated into the operating procedures. A copy of the written policy and procedures shall be maintained with your facility’s files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Sink has sent updated policies for review on April 13, 2026. Within three weeks of tis Notice is received, you shall review and revise the facility’s discipline policy and procedures to describe, in detail, the steps the facility will take to for appropriate discipline of children. The written policies and procedures shall be submitted to Ms. Elliott for approval. Ms. Elliott shall notify Ms. Sink, orally and in writing, as to whether the policies and procedures are approved or if modifications are needed. Once approved, the plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. Within one (1) week after notification from the Division that the stipulation has been met for the policy and procedures related to staff/child ratio, Ms. Sink shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The following violation(s) were documented. Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. At 9:03am, one infant that was asleep was not documented being visually checked since 8:00am. .0606(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before April 28, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Today we discussed the importance of safe sleep checks. One child was asleep at 9:03am upon my arrival. The last sleep check was performed at 8:00am. Remember that 10A NCAC 09.1724(a) (6- 8) requires all providers to visually check sleeping infants. The more often an infant is visually checked, the more likely it is that the caregiver will identify a problem before it becomes life threatening. The goal of creating a safe sleep environment for infants is to reduce the risk of Sudden Infant Death Syndrome and other sleep-related deaths such as accidental suffocation and strangulation in bed. Signs to monitor include: · Watching the chest rise and fall · Note color of skin · look for flushing, restlessness and increased body temperature · note the child’s position and whether he or she is awake or asleep. An infant’s first few weeks in child care can be the time of higher risk for SIDS, especially if the infant enrolls during the critical developmental period of 2-4 months of age. Remember, for the health, well-being, and safety of the infants in care, safe sleep checks should be conducted regularly. The frequency of visual checks should be included in your Safe Sleep Policy and followed. Best practice is to check on sleeping infants every 15 minutes. Visual checks must be documented. Various sample sleeping charts are available to you on the DCDEE website, under the “provider documents” tab. Safe sleep checks must be kept for each child and kept on file for a minimum of one month. Running a successful child care center takes more than just passion – it requires strong leadership. A great center director sets the tone for the entire organization, fostering an environment where children, staff, and families thrive. The importance of having child care administrator on-site at all times: Oversight: An on-site administrator provides direct oversight of the program's operations, ensuring that all aspects of care and education are running smoothly and efficiently. Enforcement: The administrator enforces policies and procedures that govern the program, ensuring compliance with child safety, health, and well-being standards. Supervision: The administrator supervises and evaluates staff members, fostering a positive and inclusive work environment. Communication: The administrator maintains open lines of communication with parents and the wider community, addressing concerns and ensuring the program's success. Program Evaluation: The administrator is responsible for program evaluation, either in response to accountability requirements or for continuous program improvement. The on-site presence of a child care administrator is essential for maintaining a high-quality care and educational environment for children, ensuring their safety, and promoting their overall well-being. Great child care center directors are the backbone of successful early learning environments. Their leadership shapes the experiences of children, families, and educators alike. By embracing these key qualities, directors can create a thriving, nurturing, and high-quality center that truly makes a difference in the lives of young children. Today we discussed the importance of strong leadership and the importance of administrators. You stated that you have been actively looking for an administrator. We talked today about once the new administrator is hired, the importance of creating a strong rapport with the staff members, families, and children. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions you can contact me at Heather Elliott, Child Care Consultant, 910-364-8728 or heather.elliott@dhhs.nc.gov or my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 3/3/2026 Number Present: 61 Completed Date: 3/3/2026 Age: From 0 To 5 Total Minutes: 320 Time In: 08:20 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of child care requirements. The allegation is as follows: There are concerns regarding staff/child ratios not being maintained. The facility currently operates with a Five Star License, issued March 1, 2024. Restrictions on the permit include a capacity of 169 ages range from 0-12 years old, first shift only, meeting enhanced ratios and enhanced space. Restrictions were in compliance today. The last annual compliance visit was conducted on December 3, 2025. As of today, your facility had an 18-month compliance history score, which was %. In addition to the allegations, Supervision, Staff/Child Ratios, Adequate/Approved Space, New Staff Files and Permit Restrictions were monitored. Limited monitoring occurred. Upon arrival, you, Monica Beusenhausen, Director, and Darielys Maisonet Cedeno, Assistant Director, were present and available during today’s visit. There are ten classrooms approved for use; seven out of the ten classrooms are open and caring for children. There were 91 children enrolled and 61 children present ranging from 0-5 years old. All classrooms were observed and monitored. Daily schedules and activity plans were posted in each classroom. Infants received care based on their individual needs. During today’s visit, infants in Space 10 were observed holding soft books and soft animals, crawling, or exploring around their space. In space 9, infants were lying on boppy pillows, transitioning from parent to provider and participating in individualized care needs. Each indoor space was divided into centers including but not limited to dramatic play, blocks, science, art, and manipulatives. In space 2,3, and 4, children were observed participating in free play. Children were engaged in activities including but not limited to art, building with magnetic tiles, cooking in dramatic play, talking about the different planets, and playing with playdoh. In space 7, children were playing in centers and marching to the song “the ants go marching”. In space 8, children were seated waiting for breakfast. The teacher was interacting with the children singing songs and clapping to engage the children while they waited. The teachers were interacting with children on the children’s level, asking them open-ended. For morning snack, French toast sticks, oranges and milk was served. For lunch, chicken nuggets, bread, baked beans, pears, and milk were served. Staff were observed sitting and interacting with the children during mealtimes. Investigation: The allegation was reviewed with you and four other staff members. You were all given the opportunity to state your perceptions of the allegation. The facility does have a camera system; however, you stated that the footage is live feed only. Therefore, video footage could not be reviewed. Findings: There are concerns regarding staff/child ratios not being maintained. Administrators stated that at no time was a staff member on the morning of Thursday February 26, 2026, was any staff member out of staff child ratio. An administrator also reported that an incident occurred involving a staff member grabbing a child’s face and yelling at the child. The staff member was placed on suspension following the incident and was terminated the following day on Friday February 27, 2026. Staff members could not confirm whether staff were out of ratio at any time on Thursday February 26, 2026. The staff member assigned to that classroom that morning was terminated on February 27,2026. Staff members stated she was in the classroom by herself that morning until approximately 8:35am. Staff stated that one staff member scheduled was late that morning; however, another staff member stepped into the classroom after 8:30am until the scheduled staff member arrived. There is no documentation available to review indicating whether the children were placed in another classroom during that time. One staff member stated that they do not recall any children being shifted into her care that morning. However, one staff member reported that another staff member had inappropriately grabbed a child’s face using an open palm, with her thumb on one side of the child’s cheek and her the fingers on the other side, while yelling at her “I do not have time for your attitude”. The reporting staff member stated also that this staff member yelled at the children often. Today, attendance records and timesheets were reviewed for the morning of February 24, 2026. According to your online application system, there were 10 staff members present on that morning. In space 4, 15 children between the ages of 4 and 5 years of age were signed into their online system before 8:29am. The fourteenth child was checked in at 8:21 am. There was no documentation available for review indicating whether two children were shifted to another class that morning. Statements regarding the incident were reviewed where two staff members documented that they saw the staff member lean down and grab the child’s face yelling at the child telling the child " I do not have time for your attitude." The termination email documentation was reviewed today of employee that spoke with an elevated tone and grabbed a child’s face. The email documented the termination of the employee as of Friday February 27, 2026. Based on staff interviews, observations, and my investigation, this allegation is confirmed. The following violation was observed. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. On February 26, 2026, in space 4, there were 15 children ages 4 to 5 years old in care for with one staff member from 8:21am to 8:35 am. 10A NCAC 09 .2818 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On February 25, 2026, in space 4, a staff member grabbed a child’s face with an open palm, placing her thumb on one side of the child’s cheek and her fingers on the other side, and yelled at the child in close proximity to a child’s face " I do not have time for your attitude". .1803(a)(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violations documented may impact the compliance history score. The violation documented must be corrected immediately. On or before March 17, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address registered with the DCDEE and the following information must be included: name, position, facility name, and facility ID number. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visits will be conducted. An administrative action may be issued based on a confirmed allegation AND a return visit will be made to verify correction of the violation. Technical Assistance: Ratios- Today it was confirmed that in space 4, there were 15 children to 1 staff member the morning of Thursday February 26, 2026. Maintaining staff/child ratios and maximum group sizes is also essential to the health and safety of children. If children are combined with similar age groups, such as in the early morning or later evening hours, the staff/child ratio and maximum group size for the youngest child in the group must be maintained. Staff must be aware of children’s ages and how many children are in each group at all times. Today I suggested that staff keep a running list of children and their ages during transition times to ensure they are maintaining ratios and can ask for assistance if needed. As children are transitioning between indoor spaces in the mornings, staff must regularly count children (name to face recognition) at every transition, and whenever they leave one area and arrive at another. Today we reviewed ensuring that when children are moved to a different space for care that your staff completes the appropriate documentation to account for which space the children are being cared for. Discipline- The word discipline means to teach and guide. Discipline is not punishment. The discipline standard should reflect an approach that prevents behavior problems by supporting children in learning appropriate social skills and emotional responses. Those that work with young children should care for children without ever resorting to physical punishment or abusive language. When a child needs assistance, needs to express feelings, needs, and wants, the adult should help the child learn strategies for dealing with any situation. Conventional discipline too easily slides into punishment. For example, if we embarrass children by singling them out as part of our discipline strategy, this is punishment. Punishment makes young children feel stressed, hurt, rejected, and angry; these feelings make it harder for children to learn emotional and social skills. To assist with challenging behaviors, modify the learning/play environment (schedule, routine, activities, transitions, etc.) to support appropriate behavior in a child. Recognize and accept age-appropriate behaviors. Understand the stages of development in which the children in your care fall. For example, those that cry may not have the verbal ability to express their needs and/or wants. Or, they may not have the skills yet to do so. Each child should be attended to in a nurturing and appropriate manner, and in keeping with the child’s developmental needs. Staff should protect children from threats, give them opportunities for early learning, through interactions that are emotionally supportive and responsive. Some examples of nurturing behavior are: being fully present in your interactions with children (verbally and non-verbally), validating their feelings, providing physical affection and comfort when sought, laughing and playing games, providing safe mental, physical and social challenges that promote healthy growth and development. Children who are adequately nurtured feel more secure, which leads to the healthy development of self-esteem. Nurturing care is essential for child development and lays the foundation for life-long health and well-being and builds human capital in the child today, the adolescent and adult tomorrow, and in the next generation in the future. Leadership- Today, you stated that you have a new director, Monica, who just started March 2, 2026. Today a pre-service for administration documentation was left for you and needs to be returned with your compliance letter. Running a successful child care center takes more than just passion – it requires strong leadership. A great center director sets the tone for the entire organization, fostering an environment where children, staff, and families thrive. The importance of having child care administrator on-site at all times: Oversight: An onsite administrator provides direct oversight of the program's operations, ensuring that all aspects of care and education are running smoothly and efficiently. Enforcement: The administrator enforces policies and procedures that govern the program, ensuring compliance with child safety, health, and well-being standards. Supervision: The administrator supervises and evaluates staff members, fostering a positive and inclusive work environment. Communication: The administrator maintains open lines of communication with parents and the wider community, addressing concerns and ensuring the program's success. Program Evaluation: The administrator is responsible for program evaluation, either in response to accountability requirements or for continuous program improvement. The on-site presence of a child care administrator is essential for maintaining a high-quality care and educational environment for children, ensuring their safety, and promoting their overall well-being. Great child care center directors are the backbone of successful early learning environments. Their leadership shapes the experiences of children, families, and educators alike. By embracing these key qualities, directors can create a thriving, nurturing, and high-quality center that truly makes a difference in the lives of young children. As a new director, it’s your responsibility to ensure proper orientation to your staff. This is one of the most important parts of your job responsibilities, and it should be done right initially. Orientation provides staff with the knowledge and skills they need to properly perform their duties. Targeted and well-planned training prepares staff to provide a high level of care for the children they serve. Don’t rely on a classroom staff member to provide the training. You stated that you were going to observe the day-to-day interactions and begin reviewing policies, procedures and child care rules with your staff members to ensure that your staff members are well trained and prepared for their position. Remember, if items are not documented, it’s like it didn’t happen. After discussion on the importance, etc., you stated you understand and will make it a priority. Keep in mind, each of us should grow and learn something new daily, take the information I shared today and set goals for yourself and for your center. At the completion of the visit, the visit summary was printed, reviewed and a copy was left with you. If you have any questions please contact me at heather.elliott@dhhs.nc.gov/ 910-364- 8728 or my supervisor, Kim Sherry at kim.sherry@dhhs.nc.gov/ 910-824-0470. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: HEATHER ELLIOTT Operation Type: Center Case Number: 0226-284L Visit Date: 3/3/2026 Number Present: 61 Completed Date: 3/3/2026 Age: From 0 To 5 Total Minutes: 320 Time In: 08:20 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of child care requirements. The allegation is as follows: There are concerns regarding staff/child ratios not being maintained. The facility currently operates with a Five Star License, issued March 1, 2024. Restrictions on the permit include a capacity of 169 ages range from 0-12 years old, first shift only, meeting enhanced ratios and enhanced space. Restrictions were in compliance today. The last annual compliance visit was conducted on December 3, 2025. As of today, your facility had an 18-month compliance history score, which was %. In addition to the allegations, Supervision, Staff/Child Ratios, Adequate/Approved Space, New Staff Files and Permit Restrictions were monitored. Limited monitoring occurred. Upon arrival, you, Monica Beusenhausen, Director, and Darielys Maisonet Cedeno, Assistant Director, were present and available during today’s visit. There are ten classrooms approved for use; seven out of the ten classrooms are open and caring for children. There were 91 children enrolled and 61 children present ranging from 0-5 years old. All classrooms were observed and monitored. Daily schedules and activity plans were posted in each classroom. Infants received care based on their individual needs. During today’s visit, infants in Space 10 were observed holding soft books and soft animals, crawling, or exploring around their space. In space 9, infants were lying on boppy pillows, transitioning from parent to provider and participating in individualized care needs. Each indoor space was divided into centers including but not limited to dramatic play, blocks, science, art, and manipulatives. In space 2,3, and 4, children were observed participating in free play. Children were engaged in activities including but not limited to art, building with magnetic tiles, cooking in dramatic play, talking about the different planets, and playing with playdoh. In space 7, children were playing in centers and marching to the song “the ants go marching”. In space 8, children were seated waiting for breakfast. The teacher was interacting with the children singing songs and clapping to engage the children while they waited. The teachers were interacting with children on the children’s level, asking them open-ended. For morning snack, French toast sticks, oranges and milk was served. For lunch, chicken nuggets, bread, baked beans, pears, and milk were served. Staff were observed sitting and interacting with the children during mealtimes. Investigation: The allegation was reviewed with you and four other staff members. You were all given the opportunity to state your perceptions of the allegation. The facility does have a camera system; however, you stated that the footage is live feed only. Therefore, video footage could not be reviewed. Findings: There are concerns regarding staff/child ratios not being maintained. Administrators stated that at no time was a staff member on the morning of Thursday February 26, 2026, was any staff member out of staff child ratio. An administrator also reported that an incident occurred involving a staff member grabbing a child’s face and yelling at the child. The staff member was placed on suspension following the incident and was terminated the following day on Friday February 27, 2026. Staff members could not confirm whether staff were out of ratio at any time on Thursday February 26, 2026. The staff member assigned to that classroom that morning was terminated on February 27,2026. Staff members stated she was in the classroom by herself that morning until approximately 8:35am. Staff stated that one staff member scheduled was late that morning; however, another staff member stepped into the classroom after 8:30am until the scheduled staff member arrived. There is no documentation available to review indicating whether the children were placed in another classroom during that time. One staff member stated that they do not recall any children being shifted into her care that morning. However, one staff member reported that another staff member had inappropriately grabbed a child’s face using an open palm, with her thumb on one side of the child’s cheek and her the fingers on the other side, while yelling at her “I do not have time for your attitude”. The reporting staff member stated also that this staff member yelled at the children often. Today, attendance records and timesheets were reviewed for the morning of February 24, 2026. According to your online application system, there were 10 staff members present on that morning. In space 4, 15 children between the ages of 4 and 5 years of age were signed into their online system before 8:29am. The fourteenth child was checked in at 8:21 am. There was no documentation available for review indicating whether two children were shifted to another class that morning. Statements regarding the incident were reviewed where two staff members documented that they saw the staff member lean down and grab the child’s face yelling at the child telling the child " I do not have time for your attitude." The termination email documentation was reviewed today of employee that spoke with an elevated tone and grabbed a child’s face. The email documented the termination of the employee as of Friday February 27, 2026. Based on staff interviews, observations, and my investigation, this allegation is confirmed. The following violation was observed. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. On February 26, 2026, in space 4, there were 15 children ages 4 to 5 years old in care for with one staff member from 8:21am to 8:35 am. 10A NCAC 09 .2818 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On February 25, 2026, in space 4, a staff member grabbed a child’s face with an open palm, placing her thumb on one side of the child’s cheek and her fingers on the other side, and yelled at the child in close proximity to a child’s face " I do not have time for your attitude". .1803(a)(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violations documented may impact the compliance history score. The violation documented must be corrected immediately. On or before March 17, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address registered with the DCDEE and the following information must be included: name, position, facility name, and facility ID number. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visits will be conducted. An administrative action may be issued based on a confirmed allegation AND a return visit will be made to verify correction of the violation. Technical Assistance: Ratios- Today it was confirmed that in space 4, there were 15 children to 1 staff member the morning of Thursday February 26, 2026. Maintaining staff/child ratios and maximum group sizes is also essential to the health and safety of children. If children are combined with similar age groups, such as in the early morning or later evening hours, the staff/child ratio and maximum group size for the youngest child in the group must be maintained. Staff must be aware of children’s ages and how many children are in each group at all times. Today I suggested that staff keep a running list of children and their ages during transition times to ensure they are maintaining ratios and can ask for assistance if needed. As children are transitioning between indoor spaces in the mornings, staff must regularly count children (name to face recognition) at every transition, and whenever they leave one area and arrive at another. Today we reviewed ensuring that when children are moved to a different space for care that your staff completes the appropriate documentation to account for which space the children are being cared for. Discipline- The word discipline means to teach and guide. Discipline is not punishment. The discipline standard should reflect an approach that prevents behavior problems by supporting children in learning appropriate social skills and emotional responses. Those that work with young children should care for children without ever resorting to physical punishment or abusive language. When a child needs assistance, needs to express feelings, needs, and wants, the adult should help the child learn strategies for dealing with any situation. Conventional discipline too easily slides into punishment. For example, if we embarrass children by singling them out as part of our discipline strategy, this is punishment. Punishment makes young children feel stressed, hurt, rejected, and angry; these feelings make it harder for children to learn emotional and social skills. To assist with challenging behaviors, modify the learning/play environment (schedule, routine, activities, transitions, etc.) to support appropriate behavior in a child. Recognize and accept age-appropriate behaviors. Understand the stages of development in which the children in your care fall. For example, those that cry may not have the verbal ability to express their needs and/or wants. Or, they may not have the skills yet to do so. Each child should be attended to in a nurturing and appropriate manner, and in keeping with the child’s developmental needs. Staff should protect children from threats, give them opportunities for early learning, through interactions that are emotionally supportive and responsive. Some examples of nurturing behavior are: being fully present in your interactions with children (verbally and non-verbally), validating their feelings, providing physical affection and comfort when sought, laughing and playing games, providing safe mental, physical and social challenges that promote healthy growth and development. Children who are adequately nurtured feel more secure, which leads to the healthy development of self-esteem. Nurturing care is essential for child development and lays the foundation for life-long health and well-being and builds human capital in the child today, the adolescent and adult tomorrow, and in the next generation in the future. Leadership- Today, you stated that you have a new director, Monica, who just started March 2, 2026. Today a pre-service for administration documentation was left for you and needs to be returned with your compliance letter. Running a successful child care center takes more than just passion – it requires strong leadership. A great center director sets the tone for the entire organization, fostering an environment where children, staff, and families thrive. The importance of having child care administrator on-site at all times: Oversight: An onsite administrator provides direct oversight of the program's operations, ensuring that all aspects of care and education are running smoothly and efficiently. Enforcement: The administrator enforces policies and procedures that govern the program, ensuring compliance with child safety, health, and well-being standards. Supervision: The administrator supervises and evaluates staff members, fostering a positive and inclusive work environment. Communication: The administrator maintains open lines of communication with parents and the wider community, addressing concerns and ensuring the program's success. Program Evaluation: The administrator is responsible for program evaluation, either in response to accountability requirements or for continuous program improvement. The on-site presence of a child care administrator is essential for maintaining a high-quality care and educational environment for children, ensuring their safety, and promoting their overall well-being. Great child care center directors are the backbone of successful early learning environments. Their leadership shapes the experiences of children, families, and educators alike. By embracing these key qualities, directors can create a thriving, nurturing, and high-quality center that truly makes a difference in the lives of young children. As a new director, it’s your responsibility to ensure proper orientation to your staff. This is one of the most important parts of your job responsibilities, and it should be done right initially. Orientation provides staff with the knowledge and skills they need to properly perform their duties. Targeted and well-planned training prepares staff to provide a high level of care for the children they serve. Don’t rely on a classroom staff member to provide the training. You stated that you were going to observe the day-to-day interactions and begin reviewing policies, procedures and child care rules with your staff members to ensure that your staff members are well trained and prepared for their position. Remember, if items are not documented, it’s like it didn’t happen. After discussion on the importance, etc., you stated you understand and will make it a priority. Keep in mind, each of us should grow and learn something new daily, take the information I shared today and set goals for yourself and for your center. At the completion of the visit, the visit summary was printed, reviewed and a copy was left with you. If you have any questions please contact me at heather.elliott@dhhs.nc.gov/ 910-364- 8728 or my supervisor, Kim Sherry at kim.sherry@dhhs.nc.gov/ 910-824-0470. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 71 Completed Date: 12/3/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 09:05 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements pertinent to an annual compliance visit. Jennifer Garner, Lead Child Care Consultant, assisted during today’s visit. The program currently operates with a 5- Star License, issued March 1, 2024. The restrictions on the permit include a capacity of 169, daytime care only for 0-12 years of age, and meeting enhanced ratios and enhanced space. The license was posted, and the restrictions were in compliance. Your last annual compliance visit was conducted on December 16, 2024. As of December 2, 2025, your facility has an eighteen (18)-month compliance history of 95%. The center’s compliance history was reviewed with the operator. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The center is owned by Child Development Schools North Carolina LLC. As of today, the corporation is current and active with the NC Secretary of State. Your last Fire Inspection was on February 12, 2025, approved for daytime care only and your last Sanitation Inspection was on September 10, 2025, and you received13 demerits with a Superior ranking. Darielys Maisonet Cedero, Assistant Director, Elisabeth Sink, regional manager, and quality specialist were present and available for consultation. Today there were 89 enrolled and 71 children aged 0 to 5 present today. All approved indoor and outdoor spaces were monitored today. Staff/child ratios were in compliance in all classrooms. All children were adequately supervised. In space 10, infants were participating in tummy time, free play with a variety of age-appropriate materials, and individualized care needs. Safe sleep checks were monitored and found to be in compliance. In space 3,4, 8,9, and 10 children were participating in free play in activity areas. Some of the activities included playing with blocks, playing with puzzles, singing songs, and drawing pictures. Handwashing, toileting and diapering procedures were monitored and found in compliance. In space 4, the children were in the outside learning environment and were playing in a variety of gross motor activities, such as running, playing with balls and riding tricycles. Morning snack consisted of French toast sticks, applesauce, and milk. The menu posted reflected a chicken patty sandwich with BBQ sauce, sweet potatoes, applesauce and milk. Lunch served was fish sticks, carrots, pears and milk. Staff files were not reviewed today; corporate staff were present sorting and organizing staff files. A follow-up visit may be made to monitor staff files. Nine children’s files were reviewed and found to be in compliance. Emergency drill log, playground inspections, transportation information, and incident log were reviewed and found in compliance. The following violations were observed and documented during today’s visit. All violations must be corrected immediately. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Substitutions were made to the current menu and were not documented on any menus posted. 10A NCAC 09 .0901(b) 721 All equipment and furnishings were not in good repair. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the playground used by preschool age children the gazebo has begun to splinter and is in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 7, cleaners and disinfectant wipes were in an unlocked cabinet assessable to children. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 7 and 2, diaper cream did not have a form. 10A NCAC 09 .0803(1)(a & b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 17,2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE, this serves as your signature, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Medications were observed without labels and/or written instructions from parents; I strongly encourage you to review the North Caroling Child Care Rule 10A NCAC 09 .0803 regarding administering medication. Medications for children who are no longer enrolled should be returned to the parent or discarded and expired permission forms should be filed. I suggest you develop a plan to check the classroom medicine boxes on a regular basis to ensure all requirements are being met. Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Before children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the preschool playground the gazebo has begun to splinter and is in need of repair. On the infant playground the platform has begun to buckle and is in need of repair. Over the buckling there is a picnic table to help with the tripping hazard. EPR Plan Review: The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual’s personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. For the health and safety of the children, at least one staff member must be trained in Emergency Preparedness and Response (EPR). If the trained staff member leaves the center, someone else must complete the training within four months. The trained staff member must create and/or update the EPR Plan in the NC Risk Management Portal within four months of being trained. Make sure you continue to update ABCMS system to ensure that it is accurate and reflects the current staff. Reminder that any substitutions made to the current menu are documented on all posted menus. The facility’s three-year reassessment is due by January 2027. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. Today we discussed pathway 1, Program Assessment and pathway 2, Classroom and Instructional Quality. At this time, you are planning to apply for a 2-5 star rated license via pathway 1 Program Assessment pathway. The Clean Classrooms for Carolina Kids website reflected the following information about your center’s required three-year water testing, lead paint testing, and asbestos testing: Three-year Water Testing was completed October 25,2023. The center has been exempt from the asbestos and the lead paint testing. At the completion of the visit, this summary was printed, reviewed, and a copy was left with you. If you have any questions, please contact me, Heather Elliott, Child Care Consultant at 910-364-8728/ heather.elliott@dhhs.nc.gov or my supervisor, Kim Sherry at 910-824-0470/ kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 71 Completed Date: 12/3/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 09:05 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements pertinent to an annual compliance visit. Jennifer Garner, Lead Child Care Consultant, assisted during today’s visit. The program currently operates with a 5- Star License, issued March 1, 2024. The restrictions on the permit include a capacity of 169, daytime care only for 0-12 years of age, and meeting enhanced ratios and enhanced space. The license was posted, and the restrictions were in compliance. Your last annual compliance visit was conducted on December 16, 2024. As of December 2, 2025, your facility has an eighteen (18)-month compliance history of 95%. The center’s compliance history was reviewed with the operator. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The center is owned by Child Development Schools North Carolina LLC. As of today, the corporation is current and active with the NC Secretary of State. Your last Fire Inspection was on February 12, 2025, approved for daytime care only and your last Sanitation Inspection was on September 10, 2025, and you received13 demerits with a Superior ranking. Darielys Maisonet Cedero, Assistant Director, Elisabeth Sink, regional manager, and quality specialist were present and available for consultation. Today there were 89 enrolled and 71 children aged 0 to 5 present today. All approved indoor and outdoor spaces were monitored today. Staff/child ratios were in compliance in all classrooms. All children were adequately supervised. In space 10, infants were participating in tummy time, free play with a variety of age-appropriate materials, and individualized care needs. Safe sleep checks were monitored and found to be in compliance. In space 3,4, 8,9, and 10 children were participating in free play in activity areas. Some of the activities included playing with blocks, playing with puzzles, singing songs, and drawing pictures. Handwashing, toileting and diapering procedures were monitored and found in compliance. In space 4, the children were in the outside learning environment and were playing in a variety of gross motor activities, such as running, playing with balls and riding tricycles. Morning snack consisted of French toast sticks, applesauce, and milk. The menu posted reflected a chicken patty sandwich with BBQ sauce, sweet potatoes, applesauce and milk. Lunch served was fish sticks, carrots, pears and milk. Staff files were not reviewed today; corporate staff were present sorting and organizing staff files. A follow-up visit may be made to monitor staff files. Nine children’s files were reviewed and found to be in compliance. Emergency drill log, playground inspections, transportation information, and incident log were reviewed and found in compliance. The following violations were observed and documented during today’s visit. All violations must be corrected immediately. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Substitutions were made to the current menu and were not documented on any menus posted. 10A NCAC 09 .0901(b) 721 All equipment and furnishings were not in good repair. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the playground used by preschool age children the gazebo has begun to splinter and is in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 7, cleaners and disinfectant wipes were in an unlocked cabinet assessable to children. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 7 and 2, diaper cream did not have a form. 10A NCAC 09 .0803(1)(a & b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 17,2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE, this serves as your signature, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Medications were observed without labels and/or written instructions from parents; I strongly encourage you to review the North Caroling Child Care Rule 10A NCAC 09 .0803 regarding administering medication. Medications for children who are no longer enrolled should be returned to the parent or discarded and expired permission forms should be filed. I suggest you develop a plan to check the classroom medicine boxes on a regular basis to ensure all requirements are being met. Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Before children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the preschool playground the gazebo has begun to splinter and is in need of repair. On the infant playground the platform has begun to buckle and is in need of repair. Over the buckling there is a picnic table to help with the tripping hazard. EPR Plan Review: The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual’s personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. For the health and safety of the children, at least one staff member must be trained in Emergency Preparedness and Response (EPR). If the trained staff member leaves the center, someone else must complete the training within four months. The trained staff member must create and/or update the EPR Plan in the NC Risk Management Portal within four months of being trained. Make sure you continue to update ABCMS system to ensure that it is accurate and reflects the current staff. Reminder that any substitutions made to the current menu are documented on all posted menus. The facility’s three-year reassessment is due by January 2027. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. Today we discussed pathway 1, Program Assessment and pathway 2, Classroom and Instructional Quality. At this time, you are planning to apply for a 2-5 star rated license via pathway 1 Program Assessment pathway. The Clean Classrooms for Carolina Kids website reflected the following information about your center’s required three-year water testing, lead paint testing, and asbestos testing: Three-year Water Testing was completed October 25,2023. The center has been exempt from the asbestos and the lead paint testing. At the completion of the visit, this summary was printed, reviewed, and a copy was left with you. If you have any questions, please contact me, Heather Elliott, Child Care Consultant at 910-364-8728/ heather.elliott@dhhs.nc.gov or my supervisor, Kim Sherry at 910-824-0470/ kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 71 Completed Date: 12/3/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 09:05 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements pertinent to an annual compliance visit. Jennifer Garner, Lead Child Care Consultant, assisted during today’s visit. The program currently operates with a 5- Star License, issued March 1, 2024. The restrictions on the permit include a capacity of 169, daytime care only for 0-12 years of age, and meeting enhanced ratios and enhanced space. The license was posted, and the restrictions were in compliance. Your last annual compliance visit was conducted on December 16, 2024. As of December 2, 2025, your facility has an eighteen (18)-month compliance history of 95%. The center’s compliance history was reviewed with the operator. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The center is owned by Child Development Schools North Carolina LLC. As of today, the corporation is current and active with the NC Secretary of State. Your last Fire Inspection was on February 12, 2025, approved for daytime care only and your last Sanitation Inspection was on September 10, 2025, and you received13 demerits with a Superior ranking. Darielys Maisonet Cedero, Assistant Director, Elisabeth Sink, regional manager, and quality specialist were present and available for consultation. Today there were 89 enrolled and 71 children aged 0 to 5 present today. All approved indoor and outdoor spaces were monitored today. Staff/child ratios were in compliance in all classrooms. All children were adequately supervised. In space 10, infants were participating in tummy time, free play with a variety of age-appropriate materials, and individualized care needs. Safe sleep checks were monitored and found to be in compliance. In space 3,4, 8,9, and 10 children were participating in free play in activity areas. Some of the activities included playing with blocks, playing with puzzles, singing songs, and drawing pictures. Handwashing, toileting and diapering procedures were monitored and found in compliance. In space 4, the children were in the outside learning environment and were playing in a variety of gross motor activities, such as running, playing with balls and riding tricycles. Morning snack consisted of French toast sticks, applesauce, and milk. The menu posted reflected a chicken patty sandwich with BBQ sauce, sweet potatoes, applesauce and milk. Lunch served was fish sticks, carrots, pears and milk. Staff files were not reviewed today; corporate staff were present sorting and organizing staff files. A follow-up visit may be made to monitor staff files. Nine children’s files were reviewed and found to be in compliance. Emergency drill log, playground inspections, transportation information, and incident log were reviewed and found in compliance. The following violations were observed and documented during today’s visit. All violations must be corrected immediately. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Substitutions were made to the current menu and were not documented on any menus posted. 10A NCAC 09 .0901(b) 721 All equipment and furnishings were not in good repair. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the playground used by preschool age children the gazebo has begun to splinter and is in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 7, cleaners and disinfectant wipes were in an unlocked cabinet assessable to children. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 7 and 2, diaper cream did not have a form. 10A NCAC 09 .0803(1)(a & b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 17,2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE, this serves as your signature, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Medications were observed without labels and/or written instructions from parents; I strongly encourage you to review the North Caroling Child Care Rule 10A NCAC 09 .0803 regarding administering medication. Medications for children who are no longer enrolled should be returned to the parent or discarded and expired permission forms should be filed. I suggest you develop a plan to check the classroom medicine boxes on a regular basis to ensure all requirements are being met. Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Before children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the preschool playground the gazebo has begun to splinter and is in need of repair. On the infant playground the platform has begun to buckle and is in need of repair. Over the buckling there is a picnic table to help with the tripping hazard. EPR Plan Review: The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual’s personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. For the health and safety of the children, at least one staff member must be trained in Emergency Preparedness and Response (EPR). If the trained staff member leaves the center, someone else must complete the training within four months. The trained staff member must create and/or update the EPR Plan in the NC Risk Management Portal within four months of being trained. Make sure you continue to update ABCMS system to ensure that it is accurate and reflects the current staff. Reminder that any substitutions made to the current menu are documented on all posted menus. The facility’s three-year reassessment is due by January 2027. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. Today we discussed pathway 1, Program Assessment and pathway 2, Classroom and Instructional Quality. At this time, you are planning to apply for a 2-5 star rated license via pathway 1 Program Assessment pathway. The Clean Classrooms for Carolina Kids website reflected the following information about your center’s required three-year water testing, lead paint testing, and asbestos testing: Three-year Water Testing was completed October 25,2023. The center has been exempt from the asbestos and the lead paint testing. At the completion of the visit, this summary was printed, reviewed, and a copy was left with you. If you have any questions, please contact me, Heather Elliott, Child Care Consultant at 910-364-8728/ heather.elliott@dhhs.nc.gov or my supervisor, Kim Sherry at 910-824-0470/ kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 71 Completed Date: 12/3/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 09:05 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements pertinent to an annual compliance visit. Jennifer Garner, Lead Child Care Consultant, assisted during today’s visit. The program currently operates with a 5- Star License, issued March 1, 2024. The restrictions on the permit include a capacity of 169, daytime care only for 0-12 years of age, and meeting enhanced ratios and enhanced space. The license was posted, and the restrictions were in compliance. Your last annual compliance visit was conducted on December 16, 2024. As of December 2, 2025, your facility has an eighteen (18)-month compliance history of 95%. The center’s compliance history was reviewed with the operator. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The center is owned by Child Development Schools North Carolina LLC. As of today, the corporation is current and active with the NC Secretary of State. Your last Fire Inspection was on February 12, 2025, approved for daytime care only and your last Sanitation Inspection was on September 10, 2025, and you received13 demerits with a Superior ranking. Darielys Maisonet Cedero, Assistant Director, Elisabeth Sink, regional manager, and quality specialist were present and available for consultation. Today there were 89 enrolled and 71 children aged 0 to 5 present today. All approved indoor and outdoor spaces were monitored today. Staff/child ratios were in compliance in all classrooms. All children were adequately supervised. In space 10, infants were participating in tummy time, free play with a variety of age-appropriate materials, and individualized care needs. Safe sleep checks were monitored and found to be in compliance. In space 3,4, 8,9, and 10 children were participating in free play in activity areas. Some of the activities included playing with blocks, playing with puzzles, singing songs, and drawing pictures. Handwashing, toileting and diapering procedures were monitored and found in compliance. In space 4, the children were in the outside learning environment and were playing in a variety of gross motor activities, such as running, playing with balls and riding tricycles. Morning snack consisted of French toast sticks, applesauce, and milk. The menu posted reflected a chicken patty sandwich with BBQ sauce, sweet potatoes, applesauce and milk. Lunch served was fish sticks, carrots, pears and milk. Staff files were not reviewed today; corporate staff were present sorting and organizing staff files. A follow-up visit may be made to monitor staff files. Nine children’s files were reviewed and found to be in compliance. Emergency drill log, playground inspections, transportation information, and incident log were reviewed and found in compliance. The following violations were observed and documented during today’s visit. All violations must be corrected immediately. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Substitutions were made to the current menu and were not documented on any menus posted. 10A NCAC 09 .0901(b) 721 All equipment and furnishings were not in good repair. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the playground used by preschool age children the gazebo has begun to splinter and is in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 7, cleaners and disinfectant wipes were in an unlocked cabinet assessable to children. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 7 and 2, diaper cream did not have a form. 10A NCAC 09 .0803(1)(a & b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 17,2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE, this serves as your signature, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Medications were observed without labels and/or written instructions from parents; I strongly encourage you to review the North Caroling Child Care Rule 10A NCAC 09 .0803 regarding administering medication. Medications for children who are no longer enrolled should be returned to the parent or discarded and expired permission forms should be filed. I suggest you develop a plan to check the classroom medicine boxes on a regular basis to ensure all requirements are being met. Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Before children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the preschool playground the gazebo has begun to splinter and is in need of repair. On the infant playground the platform has begun to buckle and is in need of repair. Over the buckling there is a picnic table to help with the tripping hazard. EPR Plan Review: The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual’s personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. For the health and safety of the children, at least one staff member must be trained in Emergency Preparedness and Response (EPR). If the trained staff member leaves the center, someone else must complete the training within four months. The trained staff member must create and/or update the EPR Plan in the NC Risk Management Portal within four months of being trained. Make sure you continue to update ABCMS system to ensure that it is accurate and reflects the current staff. Reminder that any substitutions made to the current menu are documented on all posted menus. The facility’s three-year reassessment is due by January 2027. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. Today we discussed pathway 1, Program Assessment and pathway 2, Classroom and Instructional Quality. At this time, you are planning to apply for a 2-5 star rated license via pathway 1 Program Assessment pathway. The Clean Classrooms for Carolina Kids website reflected the following information about your center’s required three-year water testing, lead paint testing, and asbestos testing: Three-year Water Testing was completed October 25,2023. The center has been exempt from the asbestos and the lead paint testing. At the completion of the visit, this summary was printed, reviewed, and a copy was left with you. If you have any questions, please contact me, Heather Elliott, Child Care Consultant at 910-364-8728/ heather.elliott@dhhs.nc.gov or my supervisor, Kim Sherry at 910-824-0470/ kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 71 Completed Date: 12/3/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 09:05 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements pertinent to an annual compliance visit. Jennifer Garner, Lead Child Care Consultant, assisted during today’s visit. The program currently operates with a 5- Star License, issued March 1, 2024. The restrictions on the permit include a capacity of 169, daytime care only for 0-12 years of age, and meeting enhanced ratios and enhanced space. The license was posted, and the restrictions were in compliance. Your last annual compliance visit was conducted on December 16, 2024. As of December 2, 2025, your facility has an eighteen (18)-month compliance history of 95%. The center’s compliance history was reviewed with the operator. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The center is owned by Child Development Schools North Carolina LLC. As of today, the corporation is current and active with the NC Secretary of State. Your last Fire Inspection was on February 12, 2025, approved for daytime care only and your last Sanitation Inspection was on September 10, 2025, and you received13 demerits with a Superior ranking. Darielys Maisonet Cedero, Assistant Director, Elisabeth Sink, regional manager, and quality specialist were present and available for consultation. Today there were 89 enrolled and 71 children aged 0 to 5 present today. All approved indoor and outdoor spaces were monitored today. Staff/child ratios were in compliance in all classrooms. All children were adequately supervised. In space 10, infants were participating in tummy time, free play with a variety of age-appropriate materials, and individualized care needs. Safe sleep checks were monitored and found to be in compliance. In space 3,4, 8,9, and 10 children were participating in free play in activity areas. Some of the activities included playing with blocks, playing with puzzles, singing songs, and drawing pictures. Handwashing, toileting and diapering procedures were monitored and found in compliance. In space 4, the children were in the outside learning environment and were playing in a variety of gross motor activities, such as running, playing with balls and riding tricycles. Morning snack consisted of French toast sticks, applesauce, and milk. The menu posted reflected a chicken patty sandwich with BBQ sauce, sweet potatoes, applesauce and milk. Lunch served was fish sticks, carrots, pears and milk. Staff files were not reviewed today; corporate staff were present sorting and organizing staff files. A follow-up visit may be made to monitor staff files. Nine children’s files were reviewed and found to be in compliance. Emergency drill log, playground inspections, transportation information, and incident log were reviewed and found in compliance. The following violations were observed and documented during today’s visit. All violations must be corrected immediately. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Substitutions were made to the current menu and were not documented on any menus posted. 10A NCAC 09 .0901(b) 721 All equipment and furnishings were not in good repair. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the playground used by preschool age children the gazebo has begun to splinter and is in need of repair. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 7, cleaners and disinfectant wipes were in an unlocked cabinet assessable to children. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 7 and 2, diaper cream did not have a form. 10A NCAC 09 .0803(1)(a & b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 17,2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Heather Elliott, Child Care Consultant PO Box 161 Hampstead, NC 28443 heather.elliott@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE, this serves as your signature, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Medications were observed without labels and/or written instructions from parents; I strongly encourage you to review the North Caroling Child Care Rule 10A NCAC 09 .0803 regarding administering medication. Medications for children who are no longer enrolled should be returned to the parent or discarded and expired permission forms should be filed. I suggest you develop a plan to check the classroom medicine boxes on a regular basis to ensure all requirements are being met. Child Care Rule 10A NCAC 09 .0604 (p) SAFETY REQUIREMENTS FOR CHILD CARE CENTERS states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Before children enter the outdoor area each day, you must take time to observe the outdoor area and ensure there are no safety hazards or debris in the area. If there are any hazards, they must be addressed before children can enter the area. On the after-school children’s playground the surfacing started to become detached from the concrete around the climbing structure, creating a tripping hazard. On the preschool playground the gazebo has begun to splinter and is in need of repair. On the infant playground the platform has begun to buckle and is in need of repair. Over the buckling there is a picnic table to help with the tripping hazard. EPR Plan Review: The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual’s personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. For the health and safety of the children, at least one staff member must be trained in Emergency Preparedness and Response (EPR). If the trained staff member leaves the center, someone else must complete the training within four months. The trained staff member must create and/or update the EPR Plan in the NC Risk Management Portal within four months of being trained. Make sure you continue to update ABCMS system to ensure that it is accurate and reflects the current staff. Reminder that any substitutions made to the current menu are documented on all posted menus. The facility’s three-year reassessment is due by January 2027. The facility will be assessed using the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. Today we discussed pathway 1, Program Assessment and pathway 2, Classroom and Instructional Quality. At this time, you are planning to apply for a 2-5 star rated license via pathway 1 Program Assessment pathway. The Clean Classrooms for Carolina Kids website reflected the following information about your center’s required three-year water testing, lead paint testing, and asbestos testing: Three-year Water Testing was completed October 25,2023. The center has been exempt from the asbestos and the lead paint testing. At the completion of the visit, this summary was printed, reviewed, and a copy was left with you. If you have any questions, please contact me, Heather Elliott, Child Care Consultant at 910-364-8728/ heather.elliott@dhhs.nc.gov or my supervisor, Kim Sherry at 910-824-0470/ kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: TAMMY ROSS Operation Type: Center Case Number: 0825-280L Visit Date: 8/28/2025 Number Present: 35 Completed Date: 8/28/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:45 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of child care requirements. Limited monitoring of child care requirements occurred during today’s visit. Child Care Consultant, Andrea Johnson, accompanied and assisted me with this visit. The facility operates with a Five Star License, issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. The last annual compliance visit was conducted on December 6, 2024. As of today, your facility had an 18-month compliance history score, which was 96%. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Fire Inspection – 02/12/2025 - Approved for daytime care only – Satisfactory Sanitation Inspection – 02/24/2025 - 6 Demerits – Superior The center is owned by Child Development Schools North Carolina LLC. As of today, the corporation is current and active with the NC Secretary of State. Upon arrival, you, Kylah Laurent, Director, was present and available. There are ten classrooms approved for use; six out of the ten classrooms are open and caring for children. There were seventy-five children enrolled and sixty-eight children present ranging from 0-5 years old. All classrooms were observed and monitored. Daily schedules and activity plans were posted in each classroom. Infants and toddlers received routine care based on their individual needs. Safe sleep checks were maintained and feeding schedules were posted in the classrooms. Younger and older preschool children were napping/resting on individual cots with individual linens. Cots/mats were appropriately spaced, blankets provided, appropriate lighting, and soft music played making classrooms conducive for sleep. The allegation of this report was specific to the classroom for two-year-old children. The allegation was discussed with Ms. Laurent. You were given the opportunity to state your perceptions of the allegation and to share any pertinent information. Allegation There was a concern that the staff/child ratio for the classroom for two-year-old children was not maintained on Monday, August 25, 2025, at 9:30a.m. This facility does have cameras. Recorded video footage was not requested. You stated there is not any recorded footage available; although, live footage can be reviewed. You also stated that live footage is no longer available to parents. Attendance sheets for staff and children for the classroom for two-year-old children were reviewed today for August 25, 2025, at 9:30a.m. There were 18 children with three caregivers; one of the caregivers left at 12 p.m. and did not return. Ms. Laurent stated that on August 25, 2025, a one-year-old child was moved to the classroom for two-year-old children, which resulted in the classroom having a total of eighteen (18) children present, seventeen (17) two-year-olds and one (1) one year old. She advised that she thought if it was determined to be developmentally appropriate by the operator and parent, a child may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. However, I explained to Ms. Laurent that this applies to children that are aged two or older and limited to one child per group. Therefore, a staff/child ratio violation was cited. Also, during today’s visit, there were eighteen children (18) children present, seventeen (17) two-year-olds and one (1) one year old in the classroom for two-year-old children. Ms. Laurent corrected the staff/child ratio and group size for the classroom for two-year-old children by moving the one-year-old child back to his original classroom, which is the classroom for one year old children. Based on my investigation, observations and information received, this allegation is confirmed. As you elected to operate under voluntary enhanced staff-child ratios, these ratios must be always followed, no exceptions. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. A group is the maximum number of children occupying an individual classroom or well-defined space. Each group of children must have the appropriate number of staff members present always based on the total number and ages of children in care. For the health and safety of all children in your facility, staff/child ratios must be always maintained, no exceptions. A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Because younger children need more direct one-on-one interaction, response, and supervision, staff-to-child ratios are lower for younger children than for older ones. Ratio and group size are two factors that are critical to a child’s health, safety, and development. Ratios and group sizes help ensure that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs. This responsive caregiving is extremely important to a child’s social and emotional development, physical well-being, and overall learning. Maintaining staff/child ratios and maximum group sizes is also essential to the health and safety of children. If children are combined with similar age groups, such as in the early morning or later evening hours, the staff/child ratio and maximum group size for the youngest child in the group must be maintained. Staff must be aware of children’s ages and how many children are always in each group. There was one violation cited today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is always required. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In the classroom for two year old children, there were 18 children, aged 1-2, present with two caregivers on today and August 25, 2025. 10A NCAC 09 .2818 For your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received on or before September 11, 2025, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me with your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Due to staff/child ratio violation cited, a return visit will be conducted to verify compliance with the violation documented today. Violations of this nature directly impact the safety of the children while in your care. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to always maintain compliance with all the applicable laws and rules whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Documentation was completed electronically, reviewed, printed and signed by Ms. Laurent. Please remember it is your responsibility to always comply with all child care rules and requirements. If I can be of further assistance, please do not hesitate to contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any further questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: TAMMY ROSS Operation Type: Center Case Number: 0825-280L Visit Date: 8/28/2025 Number Present: 35 Completed Date: 8/28/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:45 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of child care requirements. Limited monitoring of child care requirements occurred during today’s visit. Child Care Consultant, Andrea Johnson, accompanied and assisted me with this visit. The facility operates with a Five Star License, issued March 1, 2024. Restrictions on the permit include a first shift capacity of 169 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. The last annual compliance visit was conducted on December 6, 2024. As of today, your facility had an 18-month compliance history score, which was 96%. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Fire Inspection – 02/12/2025 - Approved for daytime care only – Satisfactory Sanitation Inspection – 02/24/2025 - 6 Demerits – Superior The center is owned by Child Development Schools North Carolina LLC. As of today, the corporation is current and active with the NC Secretary of State. Upon arrival, you, Kylah Laurent, Director, was present and available. There are ten classrooms approved for use; six out of the ten classrooms are open and caring for children. There were seventy-five children enrolled and sixty-eight children present ranging from 0-5 years old. All classrooms were observed and monitored. Daily schedules and activity plans were posted in each classroom. Infants and toddlers received routine care based on their individual needs. Safe sleep checks were maintained and feeding schedules were posted in the classrooms. Younger and older preschool children were napping/resting on individual cots with individual linens. Cots/mats were appropriately spaced, blankets provided, appropriate lighting, and soft music played making classrooms conducive for sleep. The allegation of this report was specific to the classroom for two-year-old children. The allegation was discussed with Ms. Laurent. You were given the opportunity to state your perceptions of the allegation and to share any pertinent information. Allegation There was a concern that the staff/child ratio for the classroom for two-year-old children was not maintained on Monday, August 25, 2025, at 9:30a.m. This facility does have cameras. Recorded video footage was not requested. You stated there is not any recorded footage available; although, live footage can be reviewed. You also stated that live footage is no longer available to parents. Attendance sheets for staff and children for the classroom for two-year-old children were reviewed today for August 25, 2025, at 9:30a.m. There were 18 children with three caregivers; one of the caregivers left at 12 p.m. and did not return. Ms. Laurent stated that on August 25, 2025, a one-year-old child was moved to the classroom for two-year-old children, which resulted in the classroom having a total of eighteen (18) children present, seventeen (17) two-year-olds and one (1) one year old. She advised that she thought if it was determined to be developmentally appropriate by the operator and parent, a child may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. However, I explained to Ms. Laurent that this applies to children that are aged two or older and limited to one child per group. Therefore, a staff/child ratio violation was cited. Also, during today’s visit, there were eighteen children (18) children present, seventeen (17) two-year-olds and one (1) one year old in the classroom for two-year-old children. Ms. Laurent corrected the staff/child ratio and group size for the classroom for two-year-old children by moving the one-year-old child back to his original classroom, which is the classroom for one year old children. Based on my investigation, observations and information received, this allegation is confirmed. As you elected to operate under voluntary enhanced staff-child ratios, these ratios must be always followed, no exceptions. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. A group is the maximum number of children occupying an individual classroom or well-defined space. Each group of children must have the appropriate number of staff members present always based on the total number and ages of children in care. For the health and safety of all children in your facility, staff/child ratios must be always maintained, no exceptions. A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Because younger children need more direct one-on-one interaction, response, and supervision, staff-to-child ratios are lower for younger children than for older ones. Ratio and group size are two factors that are critical to a child’s health, safety, and development. Ratios and group sizes help ensure that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs. This responsive caregiving is extremely important to a child’s social and emotional development, physical well-being, and overall learning. Maintaining staff/child ratios and maximum group sizes is also essential to the health and safety of children. If children are combined with similar age groups, such as in the early morning or later evening hours, the staff/child ratio and maximum group size for the youngest child in the group must be maintained. Staff must be aware of children’s ages and how many children are always in each group. There was one violation cited today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is always required. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In the classroom for two year old children, there were 18 children, aged 1-2, present with two caregivers on today and August 25, 2025. 10A NCAC 09 .2818 For your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received on or before September 11, 2025, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me with your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Due to staff/child ratio violation cited, a return visit will be conducted to verify compliance with the violation documented today. Violations of this nature directly impact the safety of the children while in your care. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to always maintain compliance with all the applicable laws and rules whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Documentation was completed electronically, reviewed, printed and signed by Ms. Laurent. Please remember it is your responsibility to always comply with all child care rules and requirements. If I can be of further assistance, please do not hesitate to contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any further questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: KIM SHERRY Operation Type: Center Case Number: 0524-094L Visit Date: 5/9/2024 Number Present: 53 Completed Date: 5/9/2024 Age: From 0 To 5 Total Minutes: 305 Time In: 09:20 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern that infant feeding schedules were not followed, a concern that a child in care was not fed every four hours, a concern that diapers were not changed when soiled, and a concern that developmentally appropriate activities were not provided when a child was left in a highchair for too long. April Bosse, Child Care Consultant, assisted with today’s visit. Upon arrival, you, Kylah Laurent, Director was present and available. Ten spaces are approved for use. Fifty-three children ranging in age from 0-5 years old were present today. All approved indoor spaces were monitored. Daily schedules and activity plans were posted in each classroom. Infants received care based on their individual needs. During today’s visit, infants in Space 10 were observed holding soft books and soft animals, napping in cribs, lying on boppy pillows, or exploring around the space. One year old children in Space 8 were engaged in activity areas and cleaning up toys before walking with caregivers outside. Two-year-old children in Space 1 were sitting at three different tables engaged in hand painting for cards, playdoh, or manipulative toys. Three-four and five-year-old children in Space 3 were sitting at three different tables engaged in an art activity with glue sticks, playing with slime, or with manipulative toys. Preschool children in Space 4 were engaged in group time talking about the letter of the week. Those children not interested in group time were sitting at the table with plastic animals to play with. Lunch today consisted of fish sticks, mixed vegetables, apples, whole grain biscuit, and milk. Investigation: The allegations were reviewed with you and other staff members. You all were given the opportunity to state your perceptions of the allegations. Recorded video footage was requested. You stated there is not any recorded footage available; although, live footage can be reviewed. Live footage is no longer available to parents. Findings: Allegation 1- There is a concern that infant feeding schedules were not followed. You and staff members stated Infant Feeding schedules are followed. Staff explained when parents arrive, they ask the parents when their child’s last feeding was. Based on that time, staff indicate the time of the next feeding on a dry erase board in the classroom. There are twelve infants enrolled, and seven were present, ranging in age from 7 weeks to 11 months old. Today, Infant Feeding Schedules were on file and posted for eleven of the twelve children enrolled. Two Infant Feeding Schedules were reviewed, one for a currently enrolled child and one for a disenrolled child. After the infant is fed, staff document the amount in the center’s app. Feeding schedules and today’s daily feeding that are documented in the app were reviewed. In classroom space #10, I observed one child’s bottle sitting on the counter containing approximately 1oz of formula; although, the documentation in the app, indicated the child had finished bottle. The staff edited to accurately reflect the amount the child consumed. In addition, this 7 month old child was not offered a fruit/vegetable puree at 9:00 am, as the feeding plan stated. Based on the reporter’s information and my investigation today, this allegation was Substantiated. Allegation 2- There is a concern that a child in care was not fed every four hours. You and staff members all concurred children are fed every four hours. Typically, infants are fed every 2-3 hours, or for children that eat table food, they are fed at least every 3.5 hours or less. Specifically, they eat breakfast at approximately 8am, lunch at approximately 11:30am, and snack at approximately 2:30pm. There was a dry erase board in the classroom space 10 that indicated the child’s next feeding time. Today, lunch was observed which consisted of fish sticks, mixed vegetable, fresh apples/applesauce, wheat grain biscuit, and milk. During the classroom observations, I observed two infants being held and bottle fed. Based on the reporter’s information and my investigation today, this allegation was Unsubstantiated. Allegation 3-There is a concern that diapers were not changed when soiled. You and staff member reported children’s diapers are changed when soiled or checked at least every, one and one-half hours. A dry erase board was observed in the classroom space 10 which indicated the time of the next required change. If a child is napping during their scheduled diaper change, staff check or change the diaper once the child awakes. Based on the reporter’s information and my investigation today, this allegation was Unsubstantiated. Allegation 4-There is a concern that developmentally appropriate activities were not provided when a child was left in a highchair for too long. You and staff members reported highchairs are only used for feeding. Staff may feed multiple children in several highchairs at one time. Once they complete the feedings, children are cleaned up and highchairs are removed. Today, highchairs were not in use rather they were stacked up beside the storage closet near the entrance in the classroom. Based on the reporters information and my investigation today, this allegation was Unsubstantiated. Allegation 5- There is a concern that children were not adequately supervised. You and staff members stated children are visually supervised. You feel staff do a great job at supervision. Walk throughs and observations were conducted throughout the facility. Staff were engaged in daily caregiving routines such as feeding and diapering and engaged in play, talking, and interacting with children. Today, all children were visually supervised. Based on the reporters information and my investigation today, this allegation was Unsubstantiated. Space 1: 1- and 2-year-old children-2 caregivers: 12 children Space 2: Not In Use Space 3: 3-, 4-, and 5-year-old children- 2 caregivers: 15 children Space 4: 4- and 5-year-old children-1 caregiver: 13 children Space 5: Not In Use Space 6: School age children not in attendance for the morning Space 7: Not In Use Space 8: 1 year old children- 3 caregivers: 6 children Space 9: Not In Use Space 10: Infants- 2 caregivers: 7 children Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. One 7 month old child in Space 10 was not offered a fruit/vegetable at 9:00 am, as the feeding plan stated. Infant Feeding Schedules were available for eleven out of the twelve children enrolled. 10A NCAC 09 .0902(a) One violation was documented during today’s visit. On or before May 19, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Based on a Substantiated allegation, an Administrative Action could be issued. Mail or email the information to: Kim Sherry, Child Care Consultant, Kim.Sherry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: A violation was documented related to nutrition in child care rule .0902. Infant feeding Schedules- Today we discussed ensuring that the feeding schedules you are using are working for your facility. We discussed ensuring parents or guardians can discuss any changes within the feeding schedule with caregivers before they occur. Once the parents advise a caregiver that there will be changes to their child’s feeding schedule, the schedule will be updated by the parent. Today you stated that the caregivers are instructed to follow the wishes of the parents and that conversations will occur between the caregiver and the parents before there are any changes made to an infant’s feeding. It is important that the plan is updated as soon as the parent or guardian makes any changes. It is also important that the caregivers are following what the feeding schedule states. We also discussed the required information that must be written on the feeding schedule and the frequency that it must be updated. Today all your feeding schedules were up to date and contained all required information. However, we discussed that there will be sometimes when the schedule might not coincide with the daily request of the parents or guardians. For example, if the feeding schedule states that a child will eat at 8 am, 10 am and 2 pm; however, the parent or guardian comes in and states that the child just ate at 7:30 am and will not need a bottle for another one and a half hours, the feeding schedule would no longer be accurate. Today we suggested that you use the feeding schedule provided by DCDEE and that is available on the website. This form will ask parents or guardians for the frequency of the feeding instead of the exact time a feeding will be needed. All infants enrolled in classroom space 10 should have a Infant Feeding Schedule. Infant activities- Non-mobile infants: Infants that cannot yet move around the room freely should still have access to the different materials in the room. Today I suggested that non-mobile infants have a basket of materials from the room that they can engage with while they enjoy time in an activity area. I also suggested that play mats that have hanging items could be used for younger infants as well. Today, there were many infants with pacifiers in the infant room. The room consisted of non-mobile and mobile infants. Ensure you are supervising the children closely as we know mobile infants may try to remove a pacifier from an infant’s mouth and put it in their own mouth, or try to reinsert it in another child’s mouth. These behaviors can increase risks for choking and/or transmission of infectious diseases. If a caregiver observes or suspects that a pacifier has been shared, the pacifier should be removed, cleaned and sanitized. Continue to ensure high chair or other equipment that constrains an infants movement is only used at meals or snack time. Continue to ensure you are supervising children. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Due to a Regulatory System error, the visit summary could not be completed and provided on site. A copy was emailed to you once the Regulatory System was working. Feel free to contact me by telephone at (910) 824-0470 or by e-mail at Kim.Sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #313 Facility ID: 67001214 Consultant: KIM SHERRY Operation Type: Center Case Number: 0524-094L Visit Date: 5/9/2024 Number Present: 53 Completed Date: 5/9/2024 Age: From 0 To 5 Total Minutes: 305 Time In: 09:20 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern that infant feeding schedules were not followed, a concern that a child in care was not fed every four hours, a concern that diapers were not changed when soiled, and a concern that developmentally appropriate activities were not provided when a child was left in a highchair for too long. April Bosse, Child Care Consultant, assisted with today’s visit. Upon arrival, you, Kylah Laurent, Director was present and available. Ten spaces are approved for use. Fifty-three children ranging in age from 0-5 years old were present today. All approved indoor spaces were monitored. Daily schedules and activity plans were posted in each classroom. Infants received care based on their individual needs. During today’s visit, infants in Space 10 were observed holding soft books and soft animals, napping in cribs, lying on boppy pillows, or exploring around the space. One year old children in Space 8 were engaged in activity areas and cleaning up toys before walking with caregivers outside. Two-year-old children in Space 1 were sitting at three different tables engaged in hand painting for cards, playdoh, or manipulative toys. Three-four and five-year-old children in Space 3 were sitting at three different tables engaged in an art activity with glue sticks, playing with slime, or with manipulative toys. Preschool children in Space 4 were engaged in group time talking about the letter of the week. Those children not interested in group time were sitting at the table with plastic animals to play with. Lunch today consisted of fish sticks, mixed vegetables, apples, whole grain biscuit, and milk. Investigation: The allegations were reviewed with you and other staff members. You all were given the opportunity to state your perceptions of the allegations. Recorded video footage was requested. You stated there is not any recorded footage available; although, live footage can be reviewed. Live footage is no longer available to parents. Findings: Allegation 1- There is a concern that infant feeding schedules were not followed. You and staff members stated Infant Feeding schedules are followed. Staff explained when parents arrive, they ask the parents when their child’s last feeding was. Based on that time, staff indicate the time of the next feeding on a dry erase board in the classroom. There are twelve infants enrolled, and seven were present, ranging in age from 7 weeks to 11 months old. Today, Infant Feeding Schedules were on file and posted for eleven of the twelve children enrolled. Two Infant Feeding Schedules were reviewed, one for a currently enrolled child and one for a disenrolled child. After the infant is fed, staff document the amount in the center’s app. Feeding schedules and today’s daily feeding that are documented in the app were reviewed. In classroom space #10, I observed one child’s bottle sitting on the counter containing approximately 1oz of formula; although, the documentation in the app, indicated the child had finished bottle. The staff edited to accurately reflect the amount the child consumed. In addition, this 7 month old child was not offered a fruit/vegetable puree at 9:00 am, as the feeding plan stated. Based on the reporter’s information and my investigation today, this allegation was Substantiated. Allegation 2- There is a concern that a child in care was not fed every four hours. You and staff members all concurred children are fed every four hours. Typically, infants are fed every 2-3 hours, or for children that eat table food, they are fed at least every 3.5 hours or less. Specifically, they eat breakfast at approximately 8am, lunch at approximately 11:30am, and snack at approximately 2:30pm. There was a dry erase board in the classroom space 10 that indicated the child’s next feeding time. Today, lunch was observed which consisted of fish sticks, mixed vegetable, fresh apples/applesauce, wheat grain biscuit, and milk. During the classroom observations, I observed two infants being held and bottle fed. Based on the reporter’s information and my investigation today, this allegation was Unsubstantiated. Allegation 3-There is a concern that diapers were not changed when soiled. You and staff member reported children’s diapers are changed when soiled or checked at least every, one and one-half hours. A dry erase board was observed in the classroom space 10 which indicated the time of the next required change. If a child is napping during their scheduled diaper change, staff check or change the diaper once the child awakes. Based on the reporter’s information and my investigation today, this allegation was Unsubstantiated. Allegation 4-There is a concern that developmentally appropriate activities were not provided when a child was left in a highchair for too long. You and staff members reported highchairs are only used for feeding. Staff may feed multiple children in several highchairs at one time. Once they complete the feedings, children are cleaned up and highchairs are removed. Today, highchairs were not in use rather they were stacked up beside the storage closet near the entrance in the classroom. Based on the reporters information and my investigation today, this allegation was Unsubstantiated. Allegation 5- There is a concern that children were not adequately supervised. You and staff members stated children are visually supervised. You feel staff do a great job at supervision. Walk throughs and observations were conducted throughout the facility. Staff were engaged in daily caregiving routines such as feeding and diapering and engaged in play, talking, and interacting with children. Today, all children were visually supervised. Based on the reporters information and my investigation today, this allegation was Unsubstantiated. Space 1: 1- and 2-year-old children-2 caregivers: 12 children Space 2: Not In Use Space 3: 3-, 4-, and 5-year-old children- 2 caregivers: 15 children Space 4: 4- and 5-year-old children-1 caregiver: 13 children Space 5: Not In Use Space 6: School age children not in attendance for the morning Space 7: Not In Use Space 8: 1 year old children- 3 caregivers: 6 children Space 9: Not In Use Space 10: Infants- 2 caregivers: 7 children Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. One 7 month old child in Space 10 was not offered a fruit/vegetable at 9:00 am, as the feeding plan stated. Infant Feeding Schedules were available for eleven out of the twelve children enrolled. 10A NCAC 09 .0902(a) One violation was documented during today’s visit. On or before May 19, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Based on a Substantiated allegation, an Administrative Action could be issued. Mail or email the information to: Kim Sherry, Child Care Consultant, Kim.Sherry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: A violation was documented related to nutrition in child care rule .0902. Infant feeding Schedules- Today we discussed ensuring that the feeding schedules you are using are working for your facility. We discussed ensuring parents or guardians can discuss any changes within the feeding schedule with caregivers before they occur. Once the parents advise a caregiver that there will be changes to their child’s feeding schedule, the schedule will be updated by the parent. Today you stated that the caregivers are instructed to follow the wishes of the parents and that conversations will occur between the caregiver and the parents before there are any changes made to an infant’s feeding. It is important that the plan is updated as soon as the parent or guardian makes any changes. It is also important that the caregivers are following what the feeding schedule states. We also discussed the required information that must be written on the feeding schedule and the frequency that it must be updated. Today all your feeding schedules were up to date and contained all required information. However, we discussed that there will be sometimes when the schedule might not coincide with the daily request of the parents or guardians. For example, if the feeding schedule states that a child will eat at 8 am, 10 am and 2 pm; however, the parent or guardian comes in and states that the child just ate at 7:30 am and will not need a bottle for another one and a half hours, the feeding schedule would no longer be accurate. Today we suggested that you use the feeding schedule provided by DCDEE and that is available on the website. This form will ask parents or guardians for the frequency of the feeding instead of the exact time a feeding will be needed. All infants enrolled in classroom space 10 should have a Infant Feeding Schedule. Infant activities- Non-mobile infants: Infants that cannot yet move around the room freely should still have access to the different materials in the room. Today I suggested that non-mobile infants have a basket of materials from the room that they can engage with while they enjoy time in an activity area. I also suggested that play mats that have hanging items could be used for younger infants as well. Today, there were many infants with pacifiers in the infant room. The room consisted of non-mobile and mobile infants. Ensure you are supervising the children closely as we know mobile infants may try to remove a pacifier from an infant’s mouth and put it in their own mouth, or try to reinsert it in another child’s mouth. These behaviors can increase risks for choking and/or transmission of infectious diseases. If a caregiver observes or suspects that a pacifier has been shared, the pacifier should be removed, cleaned and sanitized. Continue to ensure high chair or other equipment that constrains an infants movement is only used at meals or snack time. Continue to ensure you are supervising children. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Due to a Regulatory System error, the visit summary could not be completed and provided on site. A copy was emailed to you once the Regulatory System was working. Feel free to contact me by telephone at (910) 824-0470 or by e-mail at Kim.Sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times