Higher Calling Child Care

10A NCAC 09 .0601 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 19 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. The administrator, S. Covington was not present when I arrived but arrived during the visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, no smoking signage, first aid chart, menus, activity plan, daily schedule, staff/child ratios, emergency medical care plan, emergency telephone numbers and a summary of NC Child Care Law were all posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. A sample of children's records were reviewed during the visit. No new staff members had been hired since your last visit. The last fire drill was documented as conducted on 8-11-25 at 3:45pm with an evacuation time of two minutes. The last outdoor inspection was documented as conducted on 6-3-25. A shelter in place drill was documented as conducted on 8-11-25 at 11:45 am. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 6-9-25 with nine demerits and a superior classification. The children were observed during free play and eating lunch, which consisted of nachos with hamburger and cheese, corn, applesauce and milk. A three star child care center with four points in education, two points in program standards and one quality point was issued to you on 7-10-25. Based on information provided and observations made during the visit you continue to meet the requirements previously met to obtain such a license. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. A slat was missing on the fence. The swing was not anchored and the around the legs of the swing was exposed. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was in unlocked storage in the office area. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last monthly playground inspection was completed on 6-3-25. .0605(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not available for one child and nothing was present in the file indicating a religious exemption. 10A NCAC 09 .0302(d)(2) 1821 The EPR Plan did not include the date of the last revision of the plan. .0607(d)(8) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Two children's records indicated a child had an allergy but a medical action plan was not available. .0801(b) Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. I informed you today that you will be receiving an invitation to attend a provider meeting in October to review the Pathway to the Stars. The meeting will be at the Medical Mall in Smithfield on October 7, 2025. When you receive your new fire inspection, please send it to me with one week of receipt. I reminded you today that if a parent chooses not to have his/her child immunized due to religious beliefs, you will need to have something in the child's file to indicate that. The staff/training worksheet that you provided today was not legible. I requested that you rewrite them in ink or type them and send them to me. Please send me a written statement describing how and when the above violations were corrected. The written statement must be received no later than 9-9-25. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of assistance. Please use the following address for mailing items to me: If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 19 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. The administrator, S. Covington was not present when I arrived but arrived during the visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, no smoking signage, first aid chart, menus, activity plan, daily schedule, staff/child ratios, emergency medical care plan, emergency telephone numbers and a summary of NC Child Care Law were all posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. A sample of children's records were reviewed during the visit. No new staff members had been hired since your last visit. The last fire drill was documented as conducted on 8-11-25 at 3:45pm with an evacuation time of two minutes. The last outdoor inspection was documented as conducted on 6-3-25. A shelter in place drill was documented as conducted on 8-11-25 at 11:45 am. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 6-9-25 with nine demerits and a superior classification. The children were observed during free play and eating lunch, which consisted of nachos with hamburger and cheese, corn, applesauce and milk. A three star child care center with four points in education, two points in program standards and one quality point was issued to you on 7-10-25. Based on information provided and observations made during the visit you continue to meet the requirements previously met to obtain such a license. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. A slat was missing on the fence. The swing was not anchored and the around the legs of the swing was exposed. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was in unlocked storage in the office area. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last monthly playground inspection was completed on 6-3-25. .0605(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not available for one child and nothing was present in the file indicating a religious exemption. 10A NCAC 09 .0302(d)(2) 1821 The EPR Plan did not include the date of the last revision of the plan. .0607(d)(8) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Two children's records indicated a child had an allergy but a medical action plan was not available. .0801(b) Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. I informed you today that you will be receiving an invitation to attend a provider meeting in October to review the Pathway to the Stars. The meeting will be at the Medical Mall in Smithfield on October 7, 2025. When you receive your new fire inspection, please send it to me with one week of receipt. I reminded you today that if a parent chooses not to have his/her child immunized due to religious beliefs, you will need to have something in the child's file to indicate that. The staff/training worksheet that you provided today was not legible. I requested that you rewrite them in ink or type them and send them to me. Please send me a written statement describing how and when the above violations were corrected. The written statement must be received no later than 9-9-25. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of assistance. Please use the following address for mailing items to me: If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 19 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. The administrator, S. Covington was not present when I arrived but arrived during the visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, no smoking signage, first aid chart, menus, activity plan, daily schedule, staff/child ratios, emergency medical care plan, emergency telephone numbers and a summary of NC Child Care Law were all posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. A sample of children's records were reviewed during the visit. No new staff members had been hired since your last visit. The last fire drill was documented as conducted on 8-11-25 at 3:45pm with an evacuation time of two minutes. The last outdoor inspection was documented as conducted on 6-3-25. A shelter in place drill was documented as conducted on 8-11-25 at 11:45 am. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 6-9-25 with nine demerits and a superior classification. The children were observed during free play and eating lunch, which consisted of nachos with hamburger and cheese, corn, applesauce and milk. A three star child care center with four points in education, two points in program standards and one quality point was issued to you on 7-10-25. Based on information provided and observations made during the visit you continue to meet the requirements previously met to obtain such a license. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. A slat was missing on the fence. The swing was not anchored and the around the legs of the swing was exposed. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was in unlocked storage in the office area. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last monthly playground inspection was completed on 6-3-25. .0605(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not available for one child and nothing was present in the file indicating a religious exemption. 10A NCAC 09 .0302(d)(2) 1821 The EPR Plan did not include the date of the last revision of the plan. .0607(d)(8) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Two children's records indicated a child had an allergy but a medical action plan was not available. .0801(b) Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. I informed you today that you will be receiving an invitation to attend a provider meeting in October to review the Pathway to the Stars. The meeting will be at the Medical Mall in Smithfield on October 7, 2025. When you receive your new fire inspection, please send it to me with one week of receipt. I reminded you today that if a parent chooses not to have his/her child immunized due to religious beliefs, you will need to have something in the child's file to indicate that. The staff/training worksheet that you provided today was not legible. I requested that you rewrite them in ink or type them and send them to me. Please send me a written statement describing how and when the above violations were corrected. The written statement must be received no later than 9-9-25. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of assistance. Please use the following address for mailing items to me: If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 20 Completed Date: 4/16/2025 Age: From 1 To 10 Total Minutes: 60 Time In: 12:30 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during a routine unannounced visit. I monitored the indoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation placard, evacuation plan, safe arrival and departure procedures, first aid chart, menus, daily schedules, staff/child ratios, emergency medical care plan, emergency telephone numbers and a summary of NC Child Care Law were all posted at the time of today's visit. The storage of medication and hazardous products was also monitored for compliance. No new staff member were hired since the 9-5-24 annual compliance visit. Therefore, no staff files were reviewed during the visit. A fire drill was documented as completed on 4-3-25. A shelter-in-place drill was documented as completed on 4-7-25. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 12-9-24 with eleven demerits and a superior classification. The children were observed eating lunch and preparing for naptime. For lunch the children had beefaroni, mixed vegetables, applesauce and juice. A three star child care center license was issued to you on 7-10-18 with four points in education, two points in program and one quality point. Based on information provided and on observations made, you continue to meet the requirements previously met to obtain the license. During the visit, we discussed that the hold harmless status for rated license has now been extended until our new rated license rules are implemented. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A one year old child was grouped with children ages three to eight years of age. 10A NCAC 09 .0713(a)(6) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The children had juice for lunch rather than milk as required by Meal Patterns for Children in Child Care. 10A NCAC 09 .0901(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitution was not recorded on the menu prior to the meal being served. 10A NCAC 09 .0901(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Orange Air Sense was sitting on the desk and not in locked storage as required. .2820(b) 1756 Enhanced staff/child ratios and group sizes were not met. There were twenty (20) children ages one to eight with one caregiver for a brief period of time. 10A NCAC 09 .2818 Today a violation regarding staff/child ratios and group size was documented. When I arrived all of the children were eating lunch and there were twenty (20) children ages one to ten. There was a total of three (3) staff members present. One staff member was cooking and preparing the plates which left two (2) staff members to care for the children. After I put my bag in the classroom for the school age children, I moved to the back where the children were eating lunch. At that time one caregiver had gone to the front of the building leaving only one staff member with all of the children. Once the second staff member returned, I asked her the ages of the children present and she told me they were ages one (1) to ten (10) years of age. I reminded you today that children between 12 and 24 months of age cannot be grouped with children ages three and older. I also reminded you today that group size for one year old children is twelve. Today you stated that you had a staff member who had to leave to be with her husband who was having a medical procedure done and that was why the children were all eating together. A violation was documented today because the children were given juice with their lunch rather than milk as required by Meal Patterns for Children in Child Care. I reminded you today that you must meet Meal Patterns for Children in Child Care at all times. All violations must be corrected immediately. A compliance letter is due to me within two (2) weeks of today’s visit. By April 30, 2025, please send me a letter addressing each violation, how the violations were corrected, and how compliance will be maintained in the future. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at paula.davis@dhhs.nc.gov. The violations documented during today's visit require a return visit, so a follow up visit will occur in the near future. Please contact me at 919-819-9302 or paula.davis@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 20 Completed Date: 4/16/2025 Age: From 1 To 10 Total Minutes: 60 Time In: 12:30 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during a routine unannounced visit. I monitored the indoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation placard, evacuation plan, safe arrival and departure procedures, first aid chart, menus, daily schedules, staff/child ratios, emergency medical care plan, emergency telephone numbers and a summary of NC Child Care Law were all posted at the time of today's visit. The storage of medication and hazardous products was also monitored for compliance. No new staff member were hired since the 9-5-24 annual compliance visit. Therefore, no staff files were reviewed during the visit. A fire drill was documented as completed on 4-3-25. A shelter-in-place drill was documented as completed on 4-7-25. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 12-9-24 with eleven demerits and a superior classification. The children were observed eating lunch and preparing for naptime. For lunch the children had beefaroni, mixed vegetables, applesauce and juice. A three star child care center license was issued to you on 7-10-18 with four points in education, two points in program and one quality point. Based on information provided and on observations made, you continue to meet the requirements previously met to obtain the license. During the visit, we discussed that the hold harmless status for rated license has now been extended until our new rated license rules are implemented. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A one year old child was grouped with children ages three to eight years of age. 10A NCAC 09 .0713(a)(6) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The children had juice for lunch rather than milk as required by Meal Patterns for Children in Child Care. 10A NCAC 09 .0901(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitution was not recorded on the menu prior to the meal being served. 10A NCAC 09 .0901(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Orange Air Sense was sitting on the desk and not in locked storage as required. .2820(b) 1756 Enhanced staff/child ratios and group sizes were not met. There were twenty (20) children ages one to eight with one caregiver for a brief period of time. 10A NCAC 09 .2818 Today a violation regarding staff/child ratios and group size was documented. When I arrived all of the children were eating lunch and there were twenty (20) children ages one to ten. There was a total of three (3) staff members present. One staff member was cooking and preparing the plates which left two (2) staff members to care for the children. After I put my bag in the classroom for the school age children, I moved to the back where the children were eating lunch. At that time one caregiver had gone to the front of the building leaving only one staff member with all of the children. Once the second staff member returned, I asked her the ages of the children present and she told me they were ages one (1) to ten (10) years of age. I reminded you today that children between 12 and 24 months of age cannot be grouped with children ages three and older. I also reminded you today that group size for one year old children is twelve. Today you stated that you had a staff member who had to leave to be with her husband who was having a medical procedure done and that was why the children were all eating together. A violation was documented today because the children were given juice with their lunch rather than milk as required by Meal Patterns for Children in Child Care. I reminded you today that you must meet Meal Patterns for Children in Child Care at all times. All violations must be corrected immediately. A compliance letter is due to me within two (2) weeks of today’s visit. By April 30, 2025, please send me a letter addressing each violation, how the violations were corrected, and how compliance will be maintained in the future. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at paula.davis@dhhs.nc.gov. The violations documented during today's visit require a return visit, so a follow up visit will occur in the near future. Please contact me at 919-819-9302 or paula.davis@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 20 Completed Date: 4/16/2025 Age: From 1 To 10 Total Minutes: 60 Time In: 12:30 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during a routine unannounced visit. I monitored the indoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation placard, evacuation plan, safe arrival and departure procedures, first aid chart, menus, daily schedules, staff/child ratios, emergency medical care plan, emergency telephone numbers and a summary of NC Child Care Law were all posted at the time of today's visit. The storage of medication and hazardous products was also monitored for compliance. No new staff member were hired since the 9-5-24 annual compliance visit. Therefore, no staff files were reviewed during the visit. A fire drill was documented as completed on 4-3-25. A shelter-in-place drill was documented as completed on 4-7-25. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 12-9-24 with eleven demerits and a superior classification. The children were observed eating lunch and preparing for naptime. For lunch the children had beefaroni, mixed vegetables, applesauce and juice. A three star child care center license was issued to you on 7-10-18 with four points in education, two points in program and one quality point. Based on information provided and on observations made, you continue to meet the requirements previously met to obtain the license. During the visit, we discussed that the hold harmless status for rated license has now been extended until our new rated license rules are implemented. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A one year old child was grouped with children ages three to eight years of age. 10A NCAC 09 .0713(a)(6) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The children had juice for lunch rather than milk as required by Meal Patterns for Children in Child Care. 10A NCAC 09 .0901(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitution was not recorded on the menu prior to the meal being served. 10A NCAC 09 .0901(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Orange Air Sense was sitting on the desk and not in locked storage as required. .2820(b) 1756 Enhanced staff/child ratios and group sizes were not met. There were twenty (20) children ages one to eight with one caregiver for a brief period of time. 10A NCAC 09 .2818 Today a violation regarding staff/child ratios and group size was documented. When I arrived all of the children were eating lunch and there were twenty (20) children ages one to ten. There was a total of three (3) staff members present. One staff member was cooking and preparing the plates which left two (2) staff members to care for the children. After I put my bag in the classroom for the school age children, I moved to the back where the children were eating lunch. At that time one caregiver had gone to the front of the building leaving only one staff member with all of the children. Once the second staff member returned, I asked her the ages of the children present and she told me they were ages one (1) to ten (10) years of age. I reminded you today that children between 12 and 24 months of age cannot be grouped with children ages three and older. I also reminded you today that group size for one year old children is twelve. Today you stated that you had a staff member who had to leave to be with her husband who was having a medical procedure done and that was why the children were all eating together. A violation was documented today because the children were given juice with their lunch rather than milk as required by Meal Patterns for Children in Child Care. I reminded you today that you must meet Meal Patterns for Children in Child Care at all times. All violations must be corrected immediately. A compliance letter is due to me within two (2) weeks of today’s visit. By April 30, 2025, please send me a letter addressing each violation, how the violations were corrected, and how compliance will be maintained in the future. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at paula.davis@dhhs.nc.gov. The violations documented during today's visit require a return visit, so a follow up visit will occur in the near future. Please contact me at 919-819-9302 or paula.davis@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 14 Completed Date: 9/5/2024 Age: From 1 To 3 Total Minutes: 120 Time In: 01:00 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, daily schedules, activity plans, summary of NC Child Care Law and staff/child ratios were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. Files for new staff and files for a percentage of existing staff were reviewed and the information on the Staff and Training Worksheet was verified. A sample of children's records were reviewed, and the worksheets were completed. The last outdoor inspection was documented as conducted on 8-7-24. A fire drill was documented as conducted on 9-3-24 at 9:45 am with an evacuation time of two minutes. A shelter-in-place drill was documented as conducted on 8-10-24 at 5:00 pm. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 6-5-24 with six demerits and a superior classification. The children were observed napping during the visit. A meal or snack was not observed. The corporation status of Higher Calling Ministries and Child Care, Inc. was verified as current and active during the visit using the Secretary of State's website. A three star child care center with four points in education, two points in program and one quality point was issued to you on 7-10-18. Based on the information provided and on observations made during the visit, you continue to meet the requirements previously met to obtain a license. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing was not an adequate depth under the swings. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. The concrete footers around the swings were exposed. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The front section of the fence was not at least 4 feet high. GS 110-91(6); .0605((i) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The air conditioning until was accessible to the chidlren. .0604 (m) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Verification of EMC reviewed with staff was not available. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical statement was not on file for one employee who was hired on 2-6-24 until 2-14-24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Verification of negative TB was not available for one staff member who was hired on 2-6-24 until 2-16-24. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was not available for one staff member. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member did not have verification of completion of orientation within the first 6 weeks of hire. .1101(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Verification that the EPR plan had been reviewed was not available. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Verification that the Prevention of Shaken Baby and Abusive Head Trauma policy was reviewed prior to providing care was not available. .0608(d)(1-4) Most of the violations documented today were pertaining to staff file paperwork that was not available. There is a checklist on the the DCDEE website to use to ensure that all of the required paperwork is completed and available for review. All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 23, 2024. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of further assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 14 Completed Date: 9/5/2024 Age: From 1 To 3 Total Minutes: 120 Time In: 01:00 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, daily schedules, activity plans, summary of NC Child Care Law and staff/child ratios were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. Files for new staff and files for a percentage of existing staff were reviewed and the information on the Staff and Training Worksheet was verified. A sample of children's records were reviewed, and the worksheets were completed. The last outdoor inspection was documented as conducted on 8-7-24. A fire drill was documented as conducted on 9-3-24 at 9:45 am with an evacuation time of two minutes. A shelter-in-place drill was documented as conducted on 8-10-24 at 5:00 pm. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 6-5-24 with six demerits and a superior classification. The children were observed napping during the visit. A meal or snack was not observed. The corporation status of Higher Calling Ministries and Child Care, Inc. was verified as current and active during the visit using the Secretary of State's website. A three star child care center with four points in education, two points in program and one quality point was issued to you on 7-10-18. Based on the information provided and on observations made during the visit, you continue to meet the requirements previously met to obtain a license. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing was not an adequate depth under the swings. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. The concrete footers around the swings were exposed. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The front section of the fence was not at least 4 feet high. GS 110-91(6); .0605((i) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The air conditioning until was accessible to the chidlren. .0604 (m) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Verification of EMC reviewed with staff was not available. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical statement was not on file for one employee who was hired on 2-6-24 until 2-14-24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Verification of negative TB was not available for one staff member who was hired on 2-6-24 until 2-16-24. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was not available for one staff member. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member did not have verification of completion of orientation within the first 6 weeks of hire. .1101(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Verification that the EPR plan had been reviewed was not available. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Verification that the Prevention of Shaken Baby and Abusive Head Trauma policy was reviewed prior to providing care was not available. .0608(d)(1-4) Most of the violations documented today were pertaining to staff file paperwork that was not available. There is a checklist on the the DCDEE website to use to ensure that all of the required paperwork is completed and available for review. All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 23, 2024. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of further assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 14 Completed Date: 9/5/2024 Age: From 1 To 3 Total Minutes: 120 Time In: 01:00 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, daily schedules, activity plans, summary of NC Child Care Law and staff/child ratios were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. Files for new staff and files for a percentage of existing staff were reviewed and the information on the Staff and Training Worksheet was verified. A sample of children's records were reviewed, and the worksheets were completed. The last outdoor inspection was documented as conducted on 8-7-24. A fire drill was documented as conducted on 9-3-24 at 9:45 am with an evacuation time of two minutes. A shelter-in-place drill was documented as conducted on 8-10-24 at 5:00 pm. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 6-5-24 with six demerits and a superior classification. The children were observed napping during the visit. A meal or snack was not observed. The corporation status of Higher Calling Ministries and Child Care, Inc. was verified as current and active during the visit using the Secretary of State's website. A three star child care center with four points in education, two points in program and one quality point was issued to you on 7-10-18. Based on the information provided and on observations made during the visit, you continue to meet the requirements previously met to obtain a license. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing was not an adequate depth under the swings. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. The concrete footers around the swings were exposed. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The front section of the fence was not at least 4 feet high. GS 110-91(6); .0605((i) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The air conditioning until was accessible to the chidlren. .0604 (m) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Verification of EMC reviewed with staff was not available. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical statement was not on file for one employee who was hired on 2-6-24 until 2-14-24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Verification of negative TB was not available for one staff member who was hired on 2-6-24 until 2-16-24. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was not available for one staff member. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member did not have verification of completion of orientation within the first 6 weeks of hire. .1101(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Verification that the EPR plan had been reviewed was not available. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Verification that the Prevention of Shaken Baby and Abusive Head Trauma policy was reviewed prior to providing care was not available. .0608(d)(1-4) Most of the violations documented today were pertaining to staff file paperwork that was not available. There is a checklist on the the DCDEE website to use to ensure that all of the required paperwork is completed and available for review. All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 23, 2024. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of further assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 14 Completed Date: 9/5/2024 Age: From 1 To 3 Total Minutes: 120 Time In: 01:00 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, daily schedules, activity plans, summary of NC Child Care Law and staff/child ratios were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. Files for new staff and files for a percentage of existing staff were reviewed and the information on the Staff and Training Worksheet was verified. A sample of children's records were reviewed, and the worksheets were completed. The last outdoor inspection was documented as conducted on 8-7-24. A fire drill was documented as conducted on 9-3-24 at 9:45 am with an evacuation time of two minutes. A shelter-in-place drill was documented as conducted on 8-10-24 at 5:00 pm. An approved fire inspection was completed on 9-4-24. A sanitation inspection was last completed on 6-5-24 with six demerits and a superior classification. The children were observed napping during the visit. A meal or snack was not observed. The corporation status of Higher Calling Ministries and Child Care, Inc. was verified as current and active during the visit using the Secretary of State's website. A three star child care center with four points in education, two points in program and one quality point was issued to you on 7-10-18. Based on the information provided and on observations made during the visit, you continue to meet the requirements previously met to obtain a license. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing was not an adequate depth under the swings. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. The concrete footers around the swings were exposed. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The front section of the fence was not at least 4 feet high. GS 110-91(6); .0605((i) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The air conditioning until was accessible to the chidlren. .0604 (m) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Verification of EMC reviewed with staff was not available. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical statement was not on file for one employee who was hired on 2-6-24 until 2-14-24. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Verification of negative TB was not available for one staff member who was hired on 2-6-24 until 2-16-24. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was not available for one staff member. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member did not have verification of completion of orientation within the first 6 weeks of hire. .1101(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Verification that the EPR plan had been reviewed was not available. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Verification that the Prevention of Shaken Baby and Abusive Head Trauma policy was reviewed prior to providing care was not available. .0608(d)(1-4) Most of the violations documented today were pertaining to staff file paperwork that was not available. There is a checklist on the the DCDEE website to use to ensure that all of the required paperwork is completed and available for review. All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 23, 2024. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of further assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: 0124-105L Visit Date: 1/19/2024 Number Present: 10 Completed Date: 1/19/2024 Age: From 1 To 5 Total Minutes: 70 Time In: 11:00 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to investigate allegations of non-compliance received by DCDEE on 1-12-24. Kareema King, Child Care Consultant accompanied me on today’s visit. Upon my arrival, I was greeted by one of the classroom teachers. The director and assistant director were not present but arrived during the visit. Limited monitoring of the child care requirements occurred during today's visit. The license was posted. I completed a general walk-through of the indoor and outdoor play environments. Children were observed during outdoor play, free choice and completing routine tasks. Staff/child ratios were maintained, and children were adequately supervised. There was a total of 10 children present today. The allegation was as follows: There is a concern of inadequate supervision in the classroom for four and five-year-old children. The allegation was shared with you, and you were given an opportunity to provide information. Based on the information provided and on observations made, the following was determined: Today you stated that you had a conversation with a child’s grandparent and parent who alleged that a child had touched another child inappropriately. You stated that you were not aware of any such incident, however you had a conversation with all of the children and immediately implemented a hands off policy that each parent will be required to sign. Based on the information provided, the allegation pertaining to inadequate supervision was not confirmed and a violation was not documented. During the visit, we discussed the challenges presented by difficult, but developmentally appropriate behaviors, such as biting and body exploration. Questions and interest in their bodies and the differences between male and female bodies is typical for four and five year old children. However, when a child's interest makes other children in the classroom uncomfortable, it is important that steps be taken to address all children's questions and concerns. The use of books and discussions on private space and behaviors is one way to address these concerns. I recommend that you contact the Partnership for Children of Johnston County to determine what other resources may be available for you and your staff. We also discussed the importance of supervision at all times, and especially when staff members are aware that one or more children may be in a period of exploration of their body. It is important to address all children's questions and concerns, but ensuring the safety and comfort of the children is of the utmost importance. When these types of situations arise, as with a child who is biting, I recommend that the staff in the classroom closely monitor the children, being aware of areas in the classroom and on the playground where supervision is difficult. You may also want to add an additional staff member for transitions or to shadow specific children. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan for the one and two year old children did not have a date and the activity plan for the three and four year old children and the school age children was not current. GS 110-91(12); .0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The kitchen door was unlocked and the cabinet where the cleaning products and chemicals were stored was not securely locked. .2820(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child who was present did not have a medical statement on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child who was present did not have immunization record on file. 10A NCAC 09 .0302(d)(2) ****Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules.**** Please send me a written statement describing how and when the above violation was corrected. The written statement must be received no later than 2-5-24. Please note that if your letter is mailed, a hand written signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of assistance. Please use my local mailing address for submitting items directly to me: PO Box 696, Pine Level, NC 27568. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: 0124-105L Visit Date: 1/19/2024 Number Present: 10 Completed Date: 1/19/2024 Age: From 1 To 5 Total Minutes: 70 Time In: 11:00 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to investigate allegations of non-compliance received by DCDEE on 1-12-24. Kareema King, Child Care Consultant accompanied me on today’s visit. Upon my arrival, I was greeted by one of the classroom teachers. The director and assistant director were not present but arrived during the visit. Limited monitoring of the child care requirements occurred during today's visit. The license was posted. I completed a general walk-through of the indoor and outdoor play environments. Children were observed during outdoor play, free choice and completing routine tasks. Staff/child ratios were maintained, and children were adequately supervised. There was a total of 10 children present today. The allegation was as follows: There is a concern of inadequate supervision in the classroom for four and five-year-old children. The allegation was shared with you, and you were given an opportunity to provide information. Based on the information provided and on observations made, the following was determined: Today you stated that you had a conversation with a child’s grandparent and parent who alleged that a child had touched another child inappropriately. You stated that you were not aware of any such incident, however you had a conversation with all of the children and immediately implemented a hands off policy that each parent will be required to sign. Based on the information provided, the allegation pertaining to inadequate supervision was not confirmed and a violation was not documented. During the visit, we discussed the challenges presented by difficult, but developmentally appropriate behaviors, such as biting and body exploration. Questions and interest in their bodies and the differences between male and female bodies is typical for four and five year old children. However, when a child's interest makes other children in the classroom uncomfortable, it is important that steps be taken to address all children's questions and concerns. The use of books and discussions on private space and behaviors is one way to address these concerns. I recommend that you contact the Partnership for Children of Johnston County to determine what other resources may be available for you and your staff. We also discussed the importance of supervision at all times, and especially when staff members are aware that one or more children may be in a period of exploration of their body. It is important to address all children's questions and concerns, but ensuring the safety and comfort of the children is of the utmost importance. When these types of situations arise, as with a child who is biting, I recommend that the staff in the classroom closely monitor the children, being aware of areas in the classroom and on the playground where supervision is difficult. You may also want to add an additional staff member for transitions or to shadow specific children. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan for the one and two year old children did not have a date and the activity plan for the three and four year old children and the school age children was not current. GS 110-91(12); .0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The kitchen door was unlocked and the cabinet where the cleaning products and chemicals were stored was not securely locked. .2820(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child who was present did not have a medical statement on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child who was present did not have immunization record on file. 10A NCAC 09 .0302(d)(2) ****Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules.**** Please send me a written statement describing how and when the above violation was corrected. The written statement must be received no later than 2-5-24. Please note that if your letter is mailed, a hand written signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of assistance. Please use my local mailing address for submitting items directly to me: PO Box 696, Pine Level, NC 27568. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: 0124-105L Visit Date: 1/19/2024 Number Present: 10 Completed Date: 1/19/2024 Age: From 1 To 5 Total Minutes: 70 Time In: 11:00 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to investigate allegations of non-compliance received by DCDEE on 1-12-24. Kareema King, Child Care Consultant accompanied me on today’s visit. Upon my arrival, I was greeted by one of the classroom teachers. The director and assistant director were not present but arrived during the visit. Limited monitoring of the child care requirements occurred during today's visit. The license was posted. I completed a general walk-through of the indoor and outdoor play environments. Children were observed during outdoor play, free choice and completing routine tasks. Staff/child ratios were maintained, and children were adequately supervised. There was a total of 10 children present today. The allegation was as follows: There is a concern of inadequate supervision in the classroom for four and five-year-old children. The allegation was shared with you, and you were given an opportunity to provide information. Based on the information provided and on observations made, the following was determined: Today you stated that you had a conversation with a child’s grandparent and parent who alleged that a child had touched another child inappropriately. You stated that you were not aware of any such incident, however you had a conversation with all of the children and immediately implemented a hands off policy that each parent will be required to sign. Based on the information provided, the allegation pertaining to inadequate supervision was not confirmed and a violation was not documented. During the visit, we discussed the challenges presented by difficult, but developmentally appropriate behaviors, such as biting and body exploration. Questions and interest in their bodies and the differences between male and female bodies is typical for four and five year old children. However, when a child's interest makes other children in the classroom uncomfortable, it is important that steps be taken to address all children's questions and concerns. The use of books and discussions on private space and behaviors is one way to address these concerns. I recommend that you contact the Partnership for Children of Johnston County to determine what other resources may be available for you and your staff. We also discussed the importance of supervision at all times, and especially when staff members are aware that one or more children may be in a period of exploration of their body. It is important to address all children's questions and concerns, but ensuring the safety and comfort of the children is of the utmost importance. When these types of situations arise, as with a child who is biting, I recommend that the staff in the classroom closely monitor the children, being aware of areas in the classroom and on the playground where supervision is difficult. You may also want to add an additional staff member for transitions or to shadow specific children. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan for the one and two year old children did not have a date and the activity plan for the three and four year old children and the school age children was not current. GS 110-91(12); .0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The kitchen door was unlocked and the cabinet where the cleaning products and chemicals were stored was not securely locked. .2820(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child who was present did not have a medical statement on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child who was present did not have immunization record on file. 10A NCAC 09 .0302(d)(2) ****Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules.**** Please send me a written statement describing how and when the above violation was corrected. The written statement must be received no later than 2-5-24. Please note that if your letter is mailed, a hand written signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of assistance. Please use my local mailing address for submitting items directly to me: PO Box 696, Pine Level, NC 27568. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 9/21/2023 Number Present: 11 Completed Date: 9/21/2023 Age: From 2 To 4 Total Minutes: 95 Time In: 10:10 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, daily schedules, activity plans, summary of NC Child Care Law and staff/child ratios were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. No new staff had been hired since your 5-10-23 routine unannounced visit. A sample of the existing files were reviewed during the visit and the information on the Staff and Training worksheet was verified. A sample of children's records were reviewed during the visit and the worksheets were completed. The last outdoor inspection was documented as conducted on 9-12-23. A fire drill was documented as conducted on 9-7-23 at 4:45 pm. A shelter-in-place drill was documented as conducted on 9-7-23 at 12:00 am. An approved fire inspection was completed on 7-17-23. A sanitation inspection was last completed on 6-26-23 with six demerits and a superior classification. The children were observed playing outside and preparing for lunch. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan for the 3-5 year old children was not posted. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. Toys were in the fall zone of the climbing structure. The swing set at the far end of the play area was not anchored. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not being used and was not covered in the classroom for the school age children. 10A NCAC 09 .0604(c) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than October 8, 2023. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. Please feel free to contact me at 919-819-9302 or paula.davis@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 9/21/2023 Number Present: 11 Completed Date: 9/21/2023 Age: From 2 To 4 Total Minutes: 95 Time In: 10:10 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, daily schedules, activity plans, summary of NC Child Care Law and staff/child ratios were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. No new staff had been hired since your 5-10-23 routine unannounced visit. A sample of the existing files were reviewed during the visit and the information on the Staff and Training worksheet was verified. A sample of children's records were reviewed during the visit and the worksheets were completed. The last outdoor inspection was documented as conducted on 9-12-23. A fire drill was documented as conducted on 9-7-23 at 4:45 pm. A shelter-in-place drill was documented as conducted on 9-7-23 at 12:00 am. An approved fire inspection was completed on 7-17-23. A sanitation inspection was last completed on 6-26-23 with six demerits and a superior classification. The children were observed playing outside and preparing for lunch. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan for the 3-5 year old children was not posted. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. Toys were in the fall zone of the climbing structure. The swing set at the far end of the play area was not anchored. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not being used and was not covered in the classroom for the school age children. 10A NCAC 09 .0604(c) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than October 8, 2023. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. Please feel free to contact me at 919-819-9302 or paula.davis@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HIGHER CALLING CHILD CARE Facility ID: 51000839 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 9/21/2023 Number Present: 11 Completed Date: 9/21/2023 Age: From 2 To 4 Total Minutes: 95 Time In: 10:10 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, daily schedules, activity plans, summary of NC Child Care Law and staff/child ratios were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. No new staff had been hired since your 5-10-23 routine unannounced visit. A sample of the existing files were reviewed during the visit and the information on the Staff and Training worksheet was verified. A sample of children's records were reviewed during the visit and the worksheets were completed. The last outdoor inspection was documented as conducted on 9-12-23. A fire drill was documented as conducted on 9-7-23 at 4:45 pm. A shelter-in-place drill was documented as conducted on 9-7-23 at 12:00 am. An approved fire inspection was completed on 7-17-23. A sanitation inspection was last completed on 6-26-23 with six demerits and a superior classification. The children were observed playing outside and preparing for lunch. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan for the 3-5 year old children was not posted. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. Toys were in the fall zone of the climbing structure. The swing set at the far end of the play area was not anchored. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not being used and was not covered in the classroom for the school age children. 10A NCAC 09 .0604(c) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than October 8, 2023. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. Please feel free to contact me at 919-819-9302 or paula.davis@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times