Play Palace Preschool, Inc.

10A NCAC 09 .0102 · Violation

Name of Operation: PLAY PALACE PRESCHOOL, INC. Facility ID: 23000461 Consultant: TIFFANI SIMS Operation Type: Center Case Number: Visit Date: 5/27/2026 Number Present: 44 Completed Date: 5/27/2026 Age: From 2 To 10 Total Minutes: 325 Time In: 10:00 AM Time Out: 03:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Announced The purpose of today’s announced visit was to monitor your program for compliance with applicable child care requirements, including health and safety, to completed a rated license assessment. You, Taneicia McSwain, Assistant Administrator, and Twanette Davenport, Owner/Administrator, assisted me with the visit today. The facility currently operates with a 5-star rated license issued on May 20, 2022, earning five (5) points in staff education, seven (7) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care, 2nd shift, enhanced ratios, enhanced space, and enhanced ratios minus one. No children were enrolled on 2nd shift. The last annual compliance visit was conducted on December 17, 2025. The most recent sanitation inspection for your facility was conducted on May 16, 2025. A superior sanitation classification was issued with four (4) demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on June 20, 2025, for daytime care only. The most recent monthly fire drill was conducted on May 26, 2026, at 3:46pm and recorded. The most recent quarterly lockdown emergency drill was conducted on May 19, 2026, at 11:00am and recorded. The facilities EPR Plan was reviewed on August 4, 2025. The most recent monthly playground inspection was completed on April 30, 2026, by Taneicia McSwain The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of May 26, 2026. The Secretary of State website was checked on May 26, 2026, and your business Play Palace Preschool Inc. is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, Tiffani Sims, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The facilities contact information was reviewed and confirmed with you. I visited each indoor and outdoor space. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance with child care requirements. Children throughout the facility were participating in lunch, diapering, hand washing, indoor free play, and art activities. A limited monitoring of staff files was conducted for the purpose of reviewing CPR/First Aid and special training. Supervision, staff/child ratio, storage of hazardous products, storage of medication, adequate/approved space, license posted, permit restrictions and program records were also monitored. You provided me with applicable program and staff records for review. One (1) new staff has been hired since your last annual compliance visit conducted on December 17, 2025. Their file was reviewed during today’s visit. Rated License Information: You submitted your application for re-assessment on May 20, 2026, choosing Curriculum and Instructional Quality Pathway #2 option. Your new Star License will be determined once all programmatic requirements and staff education have been verified. I reviewed with you Pathway 2 Classroom & Instructional Quality Start Star Level Assessment for Child Care Centers during today’s visit and will email you to sign once all documentation has been sent and verified. The following information for your QRIS Pathways to the Stars packet needs to be submitted to me by June 10, 2026, to meet six months deadline from when your program’s last annual compliance monitoring visit was conducted on December 17, 2025. The following QRIS Pathway #2 documents were reviewed during today’s visit. •Application for Assessment for a Rated License for Centers. I discussed with you to add the missing information of which approved curricula and formative assessments information to the application that your program will be implementing. •Family and Community Engagement Standards plan that will be implemented once your new license has been issued. I reviewed your plan that you submitted on May 20, 2026, on the standard you plan to implement. I discussed with you to condense the fourteen standards you had listed on this form and what evidence you plan to collect for each of the standards for a five-star level. •Staff Information and Education Worksheet was not completed but was available for review. We discussed which staff needed to be listed on the forms. I also answered your questions concerning what information needed to be documented on the forms for each staff. I discussed with you that not all staff DCDEE WORKS account, did not have documentation available for review. I suggested contacting DCDEE WORKS to get a status update for missing staff’s education. •Continuous Quality Improvement Plan for your facility that will be implemented once your new license has been issued. I reviewed the Facility’s CQI plan with you. We discussed that you wanted to revise your plan and that you will re-submit the plan once it has been revised. •Continuous Quality Improvement Plan/Professional Development Plan for your individual staff that will be implemented once your new license has been issued. I reviewed ten staff’s Individual CQI Plan and offered suggestions. You stated that not all staff had completed their CQI Plan and that you will have all staff complete their plan by June 10, 2026. •Approved Curriculum and Formative Assessment information and training documentation for Administrators and Lead Teachers. I reviewed documentation of Administrator and staff completing the Funny Daffer Curriculum. You stated that the NC PreK and Early Head Staff had completed Creative Curriculum and Formative Assessment training related to the Creative Curriculum. The documentation was not available for review during today’s visit. The Funny Daffer Formative Assessment was recently approved, and you are waiting for the training to become available for staff to complete. Documentation will be sent to me to review once it has been completed. Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child four years of age and enrolled in Space #5, had a medication permission documentation that was available for review had expired on March 10, 2026. Staff stated that the medication had not been administered to the child since the expiration date. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member employed on April 20, 2026, health assessment documentation available for review was older than the required twelve months. The health assessment expired on June 9, 2023. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 10, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: (Please send your compliance letter to Tiffani Sims PO Box 185 Glen Alpine, NC 28628 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was provided on the following: Staff Health Assessment: I reviewed with you the child care requirement for staff medical could not be older than twelve months. I suggested when you hiring new staff to review submitted medical to ensure that the child care requirement is met. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below Child care providers and uncompensated providers who are not substitute providers or volunteers as defined in 10A NCAC 09 .0102, including the director. Medical Report A statement signed by a health care professional indicates that the person is emotionally and physically fit to care for children. Completed Prior to employment. When submitted, the medical statement shall not be older than 12 months. Permission to Administrator Medication: I discussed with you to review the procedures to administer medication and reminding staff to review monthly medication permission forms for the children in their classroom to ensure that the permission to administer medication has not expired. I suggested that you follow up with staff to ensure that this task has been completed. This violation was corrected during the visit. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. Consultation: Updating DCDEE WORKS Account: We discussed updating and/or creating an account on the DCDEE WORKS portal for staff’s education to be evaluated for the upcoming Pathways to the Stars process. The link is the following: https://dcdee.works.nc.gov/ and scroll down to the DCDEE WORKS logon link. An updated DCDEE WORKS account is required for all staff to process the education standard for your program. Education will be evaluated for administrators and staff who provide direct care to children. The ABCMS provider portal facility roster should be updated on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. -Child Care Rule Effective January 1, 2024 Lead Testing: Child Care Rule .0601(f)- Safe Environments We discussed the test results that were available for review on the Clean Classrooms for Carolina Kids website for lead testing water testing, lead-based paint testing, and asbestos testing for your family child care home. The lead water testing results were completed on March 8, 2024. On May 26, 2026, I checked the Clean Classrooms for Carolina Kids website, and it stated that your facility had was exempt for lead-based paint or asbestos testing. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I can be of assistance in the future, or if you have any questions about this visit, please feel free to contact me at Tiffani Sims; PO Box 185, Glen Alpine, NC 28628; (828) 417-1648; tiffani.sims@dhhs.nc.gov or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. Thank you for your time today. We appreciate all you are doing to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: PLAY PALACE PRESCHOOL, INC. Facility ID: 23000461 Consultant: TIFFANI SIMS Operation Type: Center Case Number: Visit Date: 5/27/2026 Number Present: 44 Completed Date: 5/27/2026 Age: From 2 To 10 Total Minutes: 325 Time In: 10:00 AM Time Out: 03:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Announced The purpose of today’s announced visit was to monitor your program for compliance with applicable child care requirements, including health and safety, to completed a rated license assessment. You, Taneicia McSwain, Assistant Administrator, and Twanette Davenport, Owner/Administrator, assisted me with the visit today. The facility currently operates with a 5-star rated license issued on May 20, 2022, earning five (5) points in staff education, seven (7) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care, 2nd shift, enhanced ratios, enhanced space, and enhanced ratios minus one. No children were enrolled on 2nd shift. The last annual compliance visit was conducted on December 17, 2025. The most recent sanitation inspection for your facility was conducted on May 16, 2025. A superior sanitation classification was issued with four (4) demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on June 20, 2025, for daytime care only. The most recent monthly fire drill was conducted on May 26, 2026, at 3:46pm and recorded. The most recent quarterly lockdown emergency drill was conducted on May 19, 2026, at 11:00am and recorded. The facilities EPR Plan was reviewed on August 4, 2025. The most recent monthly playground inspection was completed on April 30, 2026, by Taneicia McSwain The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of May 26, 2026. The Secretary of State website was checked on May 26, 2026, and your business Play Palace Preschool Inc. is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, Tiffani Sims, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The facilities contact information was reviewed and confirmed with you. I visited each indoor and outdoor space. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance with child care requirements. Children throughout the facility were participating in lunch, diapering, hand washing, indoor free play, and art activities. A limited monitoring of staff files was conducted for the purpose of reviewing CPR/First Aid and special training. Supervision, staff/child ratio, storage of hazardous products, storage of medication, adequate/approved space, license posted, permit restrictions and program records were also monitored. You provided me with applicable program and staff records for review. One (1) new staff has been hired since your last annual compliance visit conducted on December 17, 2025. Their file was reviewed during today’s visit. Rated License Information: You submitted your application for re-assessment on May 20, 2026, choosing Curriculum and Instructional Quality Pathway #2 option. Your new Star License will be determined once all programmatic requirements and staff education have been verified. I reviewed with you Pathway 2 Classroom & Instructional Quality Start Star Level Assessment for Child Care Centers during today’s visit and will email you to sign once all documentation has been sent and verified. The following information for your QRIS Pathways to the Stars packet needs to be submitted to me by June 10, 2026, to meet six months deadline from when your program’s last annual compliance monitoring visit was conducted on December 17, 2025. The following QRIS Pathway #2 documents were reviewed during today’s visit. •Application for Assessment for a Rated License for Centers. I discussed with you to add the missing information of which approved curricula and formative assessments information to the application that your program will be implementing. •Family and Community Engagement Standards plan that will be implemented once your new license has been issued. I reviewed your plan that you submitted on May 20, 2026, on the standard you plan to implement. I discussed with you to condense the fourteen standards you had listed on this form and what evidence you plan to collect for each of the standards for a five-star level. •Staff Information and Education Worksheet was not completed but was available for review. We discussed which staff needed to be listed on the forms. I also answered your questions concerning what information needed to be documented on the forms for each staff. I discussed with you that not all staff DCDEE WORKS account, did not have documentation available for review. I suggested contacting DCDEE WORKS to get a status update for missing staff’s education. •Continuous Quality Improvement Plan for your facility that will be implemented once your new license has been issued. I reviewed the Facility’s CQI plan with you. We discussed that you wanted to revise your plan and that you will re-submit the plan once it has been revised. •Continuous Quality Improvement Plan/Professional Development Plan for your individual staff that will be implemented once your new license has been issued. I reviewed ten staff’s Individual CQI Plan and offered suggestions. You stated that not all staff had completed their CQI Plan and that you will have all staff complete their plan by June 10, 2026. •Approved Curriculum and Formative Assessment information and training documentation for Administrators and Lead Teachers. I reviewed documentation of Administrator and staff completing the Funny Daffer Curriculum. You stated that the NC PreK and Early Head Staff had completed Creative Curriculum and Formative Assessment training related to the Creative Curriculum. The documentation was not available for review during today’s visit. The Funny Daffer Formative Assessment was recently approved, and you are waiting for the training to become available for staff to complete. Documentation will be sent to me to review once it has been completed. Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child four years of age and enrolled in Space #5, had a medication permission documentation that was available for review had expired on March 10, 2026. Staff stated that the medication had not been administered to the child since the expiration date. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member employed on April 20, 2026, health assessment documentation available for review was older than the required twelve months. The health assessment expired on June 9, 2023. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 10, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: (Please send your compliance letter to Tiffani Sims PO Box 185 Glen Alpine, NC 28628 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was provided on the following: Staff Health Assessment: I reviewed with you the child care requirement for staff medical could not be older than twelve months. I suggested when you hiring new staff to review submitted medical to ensure that the child care requirement is met. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below Child care providers and uncompensated providers who are not substitute providers or volunteers as defined in 10A NCAC 09 .0102, including the director. Medical Report A statement signed by a health care professional indicates that the person is emotionally and physically fit to care for children. Completed Prior to employment. When submitted, the medical statement shall not be older than 12 months. Permission to Administrator Medication: I discussed with you to review the procedures to administer medication and reminding staff to review monthly medication permission forms for the children in their classroom to ensure that the permission to administer medication has not expired. I suggested that you follow up with staff to ensure that this task has been completed. This violation was corrected during the visit. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. Consultation: Updating DCDEE WORKS Account: We discussed updating and/or creating an account on the DCDEE WORKS portal for staff’s education to be evaluated for the upcoming Pathways to the Stars process. The link is the following: https://dcdee.works.nc.gov/ and scroll down to the DCDEE WORKS logon link. An updated DCDEE WORKS account is required for all staff to process the education standard for your program. Education will be evaluated for administrators and staff who provide direct care to children. The ABCMS provider portal facility roster should be updated on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. -Child Care Rule Effective January 1, 2024 Lead Testing: Child Care Rule .0601(f)- Safe Environments We discussed the test results that were available for review on the Clean Classrooms for Carolina Kids website for lead testing water testing, lead-based paint testing, and asbestos testing for your family child care home. The lead water testing results were completed on March 8, 2024. On May 26, 2026, I checked the Clean Classrooms for Carolina Kids website, and it stated that your facility had was exempt for lead-based paint or asbestos testing. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I can be of assistance in the future, or if you have any questions about this visit, please feel free to contact me at Tiffani Sims; PO Box 185, Glen Alpine, NC 28628; (828) 417-1648; tiffani.sims@dhhs.nc.gov or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. Thank you for your time today. We appreciate all you are doing to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: PLAY PALACE PRESCHOOL, INC. Facility ID: 23000461 Consultant: TIFFANI SIMS Operation Type: Center Case Number: Visit Date: 5/27/2026 Number Present: 44 Completed Date: 5/27/2026 Age: From 2 To 10 Total Minutes: 325 Time In: 10:00 AM Time Out: 03:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Announced The purpose of today’s announced visit was to monitor your program for compliance with applicable child care requirements, including health and safety, to completed a rated license assessment. You, Taneicia McSwain, Assistant Administrator, and Twanette Davenport, Owner/Administrator, assisted me with the visit today. The facility currently operates with a 5-star rated license issued on May 20, 2022, earning five (5) points in staff education, seven (7) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care, 2nd shift, enhanced ratios, enhanced space, and enhanced ratios minus one. No children were enrolled on 2nd shift. The last annual compliance visit was conducted on December 17, 2025. The most recent sanitation inspection for your facility was conducted on May 16, 2025. A superior sanitation classification was issued with four (4) demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on June 20, 2025, for daytime care only. The most recent monthly fire drill was conducted on May 26, 2026, at 3:46pm and recorded. The most recent quarterly lockdown emergency drill was conducted on May 19, 2026, at 11:00am and recorded. The facilities EPR Plan was reviewed on August 4, 2025. The most recent monthly playground inspection was completed on April 30, 2026, by Taneicia McSwain The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of May 26, 2026. The Secretary of State website was checked on May 26, 2026, and your business Play Palace Preschool Inc. is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, Tiffani Sims, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The facilities contact information was reviewed and confirmed with you. I visited each indoor and outdoor space. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance with child care requirements. Children throughout the facility were participating in lunch, diapering, hand washing, indoor free play, and art activities. A limited monitoring of staff files was conducted for the purpose of reviewing CPR/First Aid and special training. Supervision, staff/child ratio, storage of hazardous products, storage of medication, adequate/approved space, license posted, permit restrictions and program records were also monitored. You provided me with applicable program and staff records for review. One (1) new staff has been hired since your last annual compliance visit conducted on December 17, 2025. Their file was reviewed during today’s visit. Rated License Information: You submitted your application for re-assessment on May 20, 2026, choosing Curriculum and Instructional Quality Pathway #2 option. Your new Star License will be determined once all programmatic requirements and staff education have been verified. I reviewed with you Pathway 2 Classroom & Instructional Quality Start Star Level Assessment for Child Care Centers during today’s visit and will email you to sign once all documentation has been sent and verified. The following information for your QRIS Pathways to the Stars packet needs to be submitted to me by June 10, 2026, to meet six months deadline from when your program’s last annual compliance monitoring visit was conducted on December 17, 2025. The following QRIS Pathway #2 documents were reviewed during today’s visit. •Application for Assessment for a Rated License for Centers. I discussed with you to add the missing information of which approved curricula and formative assessments information to the application that your program will be implementing. •Family and Community Engagement Standards plan that will be implemented once your new license has been issued. I reviewed your plan that you submitted on May 20, 2026, on the standard you plan to implement. I discussed with you to condense the fourteen standards you had listed on this form and what evidence you plan to collect for each of the standards for a five-star level. •Staff Information and Education Worksheet was not completed but was available for review. We discussed which staff needed to be listed on the forms. I also answered your questions concerning what information needed to be documented on the forms for each staff. I discussed with you that not all staff DCDEE WORKS account, did not have documentation available for review. I suggested contacting DCDEE WORKS to get a status update for missing staff’s education. •Continuous Quality Improvement Plan for your facility that will be implemented once your new license has been issued. I reviewed the Facility’s CQI plan with you. We discussed that you wanted to revise your plan and that you will re-submit the plan once it has been revised. •Continuous Quality Improvement Plan/Professional Development Plan for your individual staff that will be implemented once your new license has been issued. I reviewed ten staff’s Individual CQI Plan and offered suggestions. You stated that not all staff had completed their CQI Plan and that you will have all staff complete their plan by June 10, 2026. •Approved Curriculum and Formative Assessment information and training documentation for Administrators and Lead Teachers. I reviewed documentation of Administrator and staff completing the Funny Daffer Curriculum. You stated that the NC PreK and Early Head Staff had completed Creative Curriculum and Formative Assessment training related to the Creative Curriculum. The documentation was not available for review during today’s visit. The Funny Daffer Formative Assessment was recently approved, and you are waiting for the training to become available for staff to complete. Documentation will be sent to me to review once it has been completed. Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child four years of age and enrolled in Space #5, had a medication permission documentation that was available for review had expired on March 10, 2026. Staff stated that the medication had not been administered to the child since the expiration date. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member employed on April 20, 2026, health assessment documentation available for review was older than the required twelve months. The health assessment expired on June 9, 2023. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 10, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: (Please send your compliance letter to Tiffani Sims PO Box 185 Glen Alpine, NC 28628 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was provided on the following: Staff Health Assessment: I reviewed with you the child care requirement for staff medical could not be older than twelve months. I suggested when you hiring new staff to review submitted medical to ensure that the child care requirement is met. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below Child care providers and uncompensated providers who are not substitute providers or volunteers as defined in 10A NCAC 09 .0102, including the director. Medical Report A statement signed by a health care professional indicates that the person is emotionally and physically fit to care for children. Completed Prior to employment. When submitted, the medical statement shall not be older than 12 months. Permission to Administrator Medication: I discussed with you to review the procedures to administer medication and reminding staff to review monthly medication permission forms for the children in their classroom to ensure that the permission to administer medication has not expired. I suggested that you follow up with staff to ensure that this task has been completed. This violation was corrected during the visit. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. Consultation: Updating DCDEE WORKS Account: We discussed updating and/or creating an account on the DCDEE WORKS portal for staff’s education to be evaluated for the upcoming Pathways to the Stars process. The link is the following: https://dcdee.works.nc.gov/ and scroll down to the DCDEE WORKS logon link. An updated DCDEE WORKS account is required for all staff to process the education standard for your program. Education will be evaluated for administrators and staff who provide direct care to children. The ABCMS provider portal facility roster should be updated on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. -Child Care Rule Effective January 1, 2024 Lead Testing: Child Care Rule .0601(f)- Safe Environments We discussed the test results that were available for review on the Clean Classrooms for Carolina Kids website for lead testing water testing, lead-based paint testing, and asbestos testing for your family child care home. The lead water testing results were completed on March 8, 2024. On May 26, 2026, I checked the Clean Classrooms for Carolina Kids website, and it stated that your facility had was exempt for lead-based paint or asbestos testing. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I can be of assistance in the future, or if you have any questions about this visit, please feel free to contact me at Tiffani Sims; PO Box 185, Glen Alpine, NC 28628; (828) 417-1648; tiffani.sims@dhhs.nc.gov or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. Thank you for your time today. We appreciate all you are doing to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLAY PALACE PRESCHOOL, INC. Facility ID: 23000461 Consultant: TIFFANI SIMS Operation Type: Center Case Number: Visit Date: 5/27/2026 Number Present: 44 Completed Date: 5/27/2026 Age: From 2 To 10 Total Minutes: 325 Time In: 10:00 AM Time Out: 03:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Announced The purpose of today’s announced visit was to monitor your program for compliance with applicable child care requirements, including health and safety, to completed a rated license assessment. You, Taneicia McSwain, Assistant Administrator, and Twanette Davenport, Owner/Administrator, assisted me with the visit today. The facility currently operates with a 5-star rated license issued on May 20, 2022, earning five (5) points in staff education, seven (7) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care, 2nd shift, enhanced ratios, enhanced space, and enhanced ratios minus one. No children were enrolled on 2nd shift. The last annual compliance visit was conducted on December 17, 2025. The most recent sanitation inspection for your facility was conducted on May 16, 2025. A superior sanitation classification was issued with four (4) demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on June 20, 2025, for daytime care only. The most recent monthly fire drill was conducted on May 26, 2026, at 3:46pm and recorded. The most recent quarterly lockdown emergency drill was conducted on May 19, 2026, at 11:00am and recorded. The facilities EPR Plan was reviewed on August 4, 2025. The most recent monthly playground inspection was completed on April 30, 2026, by Taneicia McSwain The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of May 26, 2026. The Secretary of State website was checked on May 26, 2026, and your business Play Palace Preschool Inc. is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, Tiffani Sims, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The facilities contact information was reviewed and confirmed with you. I visited each indoor and outdoor space. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance with child care requirements. Children throughout the facility were participating in lunch, diapering, hand washing, indoor free play, and art activities. A limited monitoring of staff files was conducted for the purpose of reviewing CPR/First Aid and special training. Supervision, staff/child ratio, storage of hazardous products, storage of medication, adequate/approved space, license posted, permit restrictions and program records were also monitored. You provided me with applicable program and staff records for review. One (1) new staff has been hired since your last annual compliance visit conducted on December 17, 2025. Their file was reviewed during today’s visit. Rated License Information: You submitted your application for re-assessment on May 20, 2026, choosing Curriculum and Instructional Quality Pathway #2 option. Your new Star License will be determined once all programmatic requirements and staff education have been verified. I reviewed with you Pathway 2 Classroom & Instructional Quality Start Star Level Assessment for Child Care Centers during today’s visit and will email you to sign once all documentation has been sent and verified. The following information for your QRIS Pathways to the Stars packet needs to be submitted to me by June 10, 2026, to meet six months deadline from when your program’s last annual compliance monitoring visit was conducted on December 17, 2025. The following QRIS Pathway #2 documents were reviewed during today’s visit. •Application for Assessment for a Rated License for Centers. I discussed with you to add the missing information of which approved curricula and formative assessments information to the application that your program will be implementing. •Family and Community Engagement Standards plan that will be implemented once your new license has been issued. I reviewed your plan that you submitted on May 20, 2026, on the standard you plan to implement. I discussed with you to condense the fourteen standards you had listed on this form and what evidence you plan to collect for each of the standards for a five-star level. •Staff Information and Education Worksheet was not completed but was available for review. We discussed which staff needed to be listed on the forms. I also answered your questions concerning what information needed to be documented on the forms for each staff. I discussed with you that not all staff DCDEE WORKS account, did not have documentation available for review. I suggested contacting DCDEE WORKS to get a status update for missing staff’s education. •Continuous Quality Improvement Plan for your facility that will be implemented once your new license has been issued. I reviewed the Facility’s CQI plan with you. We discussed that you wanted to revise your plan and that you will re-submit the plan once it has been revised. •Continuous Quality Improvement Plan/Professional Development Plan for your individual staff that will be implemented once your new license has been issued. I reviewed ten staff’s Individual CQI Plan and offered suggestions. You stated that not all staff had completed their CQI Plan and that you will have all staff complete their plan by June 10, 2026. •Approved Curriculum and Formative Assessment information and training documentation for Administrators and Lead Teachers. I reviewed documentation of Administrator and staff completing the Funny Daffer Curriculum. You stated that the NC PreK and Early Head Staff had completed Creative Curriculum and Formative Assessment training related to the Creative Curriculum. The documentation was not available for review during today’s visit. The Funny Daffer Formative Assessment was recently approved, and you are waiting for the training to become available for staff to complete. Documentation will be sent to me to review once it has been completed. Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child four years of age and enrolled in Space #5, had a medication permission documentation that was available for review had expired on March 10, 2026. Staff stated that the medication had not been administered to the child since the expiration date. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member employed on April 20, 2026, health assessment documentation available for review was older than the required twelve months. The health assessment expired on June 9, 2023. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 10, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: (Please send your compliance letter to Tiffani Sims PO Box 185 Glen Alpine, NC 28628 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was provided on the following: Staff Health Assessment: I reviewed with you the child care requirement for staff medical could not be older than twelve months. I suggested when you hiring new staff to review submitted medical to ensure that the child care requirement is met. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below Child care providers and uncompensated providers who are not substitute providers or volunteers as defined in 10A NCAC 09 .0102, including the director. Medical Report A statement signed by a health care professional indicates that the person is emotionally and physically fit to care for children. Completed Prior to employment. When submitted, the medical statement shall not be older than 12 months. Permission to Administrator Medication: I discussed with you to review the procedures to administer medication and reminding staff to review monthly medication permission forms for the children in their classroom to ensure that the permission to administer medication has not expired. I suggested that you follow up with staff to ensure that this task has been completed. This violation was corrected during the visit. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. Consultation: Updating DCDEE WORKS Account: We discussed updating and/or creating an account on the DCDEE WORKS portal for staff’s education to be evaluated for the upcoming Pathways to the Stars process. The link is the following: https://dcdee.works.nc.gov/ and scroll down to the DCDEE WORKS logon link. An updated DCDEE WORKS account is required for all staff to process the education standard for your program. Education will be evaluated for administrators and staff who provide direct care to children. The ABCMS provider portal facility roster should be updated on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. -Child Care Rule Effective January 1, 2024 Lead Testing: Child Care Rule .0601(f)- Safe Environments We discussed the test results that were available for review on the Clean Classrooms for Carolina Kids website for lead testing water testing, lead-based paint testing, and asbestos testing for your family child care home. The lead water testing results were completed on March 8, 2024. On May 26, 2026, I checked the Clean Classrooms for Carolina Kids website, and it stated that your facility had was exempt for lead-based paint or asbestos testing. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I can be of assistance in the future, or if you have any questions about this visit, please feel free to contact me at Tiffani Sims; PO Box 185, Glen Alpine, NC 28628; (828) 417-1648; tiffani.sims@dhhs.nc.gov or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. Thank you for your time today. We appreciate all you are doing to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLAY PALACE PRESCHOOL, INC. Facility ID: 23000461 Consultant: TIFFANI SIMS Operation Type: Center Case Number: Visit Date: 6/12/2025 Number Present: 46 Completed Date: 6/12/2025 Age: From 2 To 11 Total Minutes: 195 Time In: 12:25 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including health and safety for a routine unannounced visit. You, JoAnn McSwain, Assistant Administrator, assisted me with the visit today. The Secretary of State website was checked on June 10, 2025, and your business Play Palace Preschool Inc. is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, Tiffani Sims, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The facility currently operates with a 5-star rated license issued on May 20, 2022, earning five (5) points in staff education, seven (7) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care, 2nd shift, enhanced ratios, enhanced space, and enhanced ratios minus one. No children were enrolled on 2nd shift. During today’s visit, the children were observed naptime, snack time, group time, and indoor free playl Inspections/Emergency Drills: The most recent sanitation inspection for your facility was conducted on May 16, 2025. A superior sanitation classification was issued with four (4) demerits noted on the grade card. The last fire inspection was completed on July 1, 2024. Emergency Drills/Playground Inspections: The last lockdown drill was completed on May 9, 2025, at 11:40am and recorded. The last playground inspection was completed on May 30, 2025. The last fire drill was completed on June 5, 2025, at 9:20am and recorded. You stated no new staff has been hired since your most recent annual compliance visit that was conducted on January 7, 2025. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. The following violation of child care requirements was observed and documented during today’s visit. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The documentation available for review on the ABCMS Portal System had only fourteen staff members employed linked. One (1) staff member employed was not linked to the ABCMS Portal System and their information was not available for review. G.S. 110-90.2 & .2703(r) Technical Assistance regarding the violations observed during today’s visit: -Provider Access to ABCMS I reviewed with you the documentation from the ABCMS Portal system available for review. We discussed that one of your staff was not listed. You stated that the staff member has to contact NCID to get her password reset. I suggested updating the ABCMS roster as new staff are hired and when staff are terminated to ensure accurate records are kept. Compliance Letter Documentation: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance letter by June 26, 2025. Please send your compliance letter to Tiffani Sims PO Box 185 Glen Alpine, NC 28628 Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You must maintain at least 75% Compliance History for each 18-month period as required. Prior to today’s visit your compliance history was ninety-seven (97%). Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to a recommended administrative action. Consultation: -Resuming Star Rated License Reassessment Information Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. For more information, please visit the DCDEE website. On the home page scroll down on the link for What’s New and click on the link QRIS Moderation. -Child Care Rule Effective January 1, 2024 Lead Testing: I discussed with you the results of the lead testing from the Clean Classrooms for Carolina Kids. Your facility’s lead water testing was last completed and reported on June 21, 2023. I checked the Clean Classrooms for Carolina Kids™ website on June 10, 2025, and it was determined by Clean Classrooms for Carolina Kids that PLAY PALACE PRESCHOOL, INC. was exempt from the lead-based paint assessment requirements. The facility provided the appropriate documentation to show all buildings were built after 1978 and no lead-based paint was used in order to meet the building age exemption criteria per 10A NCAC 41C.1004. The Clean Classrooms for Carolina Kids™ website was also checked on June 10, 2025, and it was determined by Clean Classrooms for Carolina Kids that was exempt from asbestos inspection requirements. The facility provided the appropriate documentation to show all buildings were built after 1988 to meet the building age exemption criteria per 10A NCAC 41C .1003. -On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Another website for staff to earn on-going training hours is from the NC Rated License Assessment Project. Their website is www.ncrlap.org. -How to Access Health and Safety Training on DCDEE Moodle I have provided information and on how to access CCDF Health and Safety in Child Care or Medication in Child Care trainings on Moodle: 1.If you can log into Moodle with your MyNCID but need support with completing CCDF Health and Safety in Child Care or Medication in Child Care training, use this contact form: healthychildcare.unc.edu/contact-us-form If you cannot log into Moodle, try visiting https://myncid.nc.gov/ for technical support unlocking or resetting your NCID password. 2.If you still cannot access Moodle, one alternative to completing the CCDF Health and Safety in Child Care Trainings or Medication in Child Care training on Moodle is to contact a primary Child Care Health Consultant (CCHC) for training options: healthychildcare.unc.edu/find-a-cchc. However, while CCHCs have the ability to provide CCDF trainings equivalent to what is available in Moodle, their capacity is dependent on their current working priorities. Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. DCDEE Updates: What’s New Tab Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If I can be of assistance in the future, or if you have any questions about this visit, please feel free to contact me at Tiffani Sims; PO Box 185, Glen Alpine, NC 28628; (828) 417-1648; tiffani.sims@dhhs.nc.gov or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. Thank you for your time today. We appreciate all you are doing to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: PLAY PALACE PRESCHOOL, INC. Facility ID: 23000461 Consultant: TIFFANI SIMS Operation Type: Center Case Number: Visit Date: 7/13/2023 Number Present: 45 Completed Date: 7/13/2023 Age: From 2 To 11 Total Minutes: 290 Time In: 09:10 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including health and safety for a routine unannounced visit. Nicole Fulwood, Child Care Consultant, assisted me during today's visit. You, JoAnn McSwain, Administrator assisted me with the visit. Your program currently operates with a five-star license effective May 20, 2022. You have earned five (5) points in staff education, seven (7) points in program standards, and one (1) quality point. The program's license restrictions include the following: daytime care, second shift, meets enhanced ratios, meets enhanced space, and meets enhanced rations minus 1. The center's compliance history was reviewed with the operator. The program’s compliance history was one hundred percent (100%) as of July 12, 2023. The NC Secretary of State website was viewed on July 12, 2023, and Play Palace Preschool, Inc was current and active. A walk-through of the facility was completed today, and all indoor and outdoor areas were monitored. Staff and children were observed during outdoor gross motor play, indoor free, lunch, nap, and group time. Inspections/Drills: The most recent sanitation inspection for your facility was conducted on May 5, 2023. A superior sanitation classification was issued with four (4) demerits noted on the grade card. The most recent fire inspection for your facility was conducted on July 13, 2023. The most recent Lockdown emergency drill was conducted on May 5, 2023. The most recent playground safety inspection was conducted on June 1, 2023. You stated three new staff have been hired since your most recent annual compliance visit conducted on January 31, 2023. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. The following violations of child care requirements were observed and documented during today’s visit. Violations and technical assistance were thoroughly reviewed with you and documented in the visit summary and signed by you. An electronic visit summary was emailed to you at the conclusion of the visit. Violation Number Comment Rule 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. At the right side of the building next to the front parking lot two air conditioning units are located, it was observed during the visit that fifteen (15) school-age children ages six (6) to eleven (11) years of age were existing Playground Space #2 and walked past two air conditioning units. These two air conditioning units are not fitted with either a mesh guard and/or it did not have a fenced area around them to make it inaccessible to children. .0604 (m) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, One gallon of Zep Instend Hand Sanitizer Gel, with a written warnings keep out of reach of children, was stored on the floor in a locked storage closet with the key still in the lock in the door handle and was accessible to children. .2820(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. In Playground Space #2, a climbing composite structure had two singular slides and one double slide that was measured for critical height and surfacing depth. It was observed one slide measured 3 feet in critical height and was measured to have 2 inches in surfacing depth, slide #2 measured 4 feet in critical height and was measured to have 1 inch of surfacing depth, and the double slide measured 3 feet in critical height and was measured to have 2 inches in surfacing depth. In Playground Space #2, it was observed the surfacing depth under the swings measured 3 inches in surfacing depth. In Playground Space #3, it was observed the surfacing depth under the swings measured 1 inch. In Playground Space #5, a climbing composite structure had one singular slide and one double slide that was measured for critical height and surfacing depth. It was observed the singular slide’s critical height measured 3 feet and it was measured to have 1 inch in surfacing depth and the double slide measured 3 feet in critical height and measured 2 inches in surfacing depth. .0605(k)(1-4) Technical Assistance regarding the violations observed during today’s visit: Storage of Hazardous Materials I reminded you, JoAnn McSwain, hazardous materials with written warnings keep out of reach of children must be kept in locked storage and stored 5 feet off the ground. Surfacing On Playground Under Stationary Equipment: We discussed either adding more and/or raking the mulch as needed around the playground equipment that requires a specific surfacing depth to ensure a safe outdoor environment for children is maintained. Air Conditioners We discussed Child Care Rule 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (m) which states air conditioning units shall be located so that they are not accessible to children or shall be fitted with a mesh guard to prevent objects from being thrown into them. I suggested children in Space #1 use alternative route to enter and exit the playground until the air conditioning units can be made in accessible to children. Compliance History: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by July 27, 2023. Please send your compliance letter to Tiffani Sims PO Box 185 Glen Alpine, NC 28628 Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: -Playground Equipment I suggested you make the swings inaccessible to children on Playground Space #5, until the swings are either replaced and/or repaired. -Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. -On-going Trainings/Health and Safety Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. I reminded you to review the due dates when staff Health and Safety trainings are required to be completed. -Criminal Background Check Legislative Changes: The 2022-2023 Appropriations Bill (HB 103) signed by Governor Cooper on July 11, 2022, made two important changes to North Carolina General Statute 110-90-2 regarding child care Criminal Background Checks. 1. The period for background check qualification renewals was revised from three years to five years. 2. The provisional qualification period was reduced to forty-five days. EPR Plan: -I reminded you that the EPR Plan needs to be updated annually. We discussed the facility’s EPR plan needs to be reviewed with staff during orientation and annually. Documentation of reviewing the EPR plan with staff will need to be available for review. If no changes to the facility’s EPR plan are required, re-publish the EPR plan in the Emergency Management Portal and print the first page of the EPR plan with the updated review date. DCDEE Updates (What’s New Tab): -Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If I can be of assistance in the future, or if you have any questions about this visit, please feel free to contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. Tiffani Sims PO Box 185 Glen Alpine, NC 28628 (828) 417-1648 Tiffani.Sims@dhhs.nc.gov Thank you for your time today. We appreciate all you are doing to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times