Pooh's Child Care

10A NCAC 09 .1725 · Violation

Name of Operation: POOH'S CHILD CARE Facility ID: 53000238 Consultant: TURKESHIA MCCORMICK Operation Type: Family CC Home Case Number: Visit Date: 3/31/2026 Number Present: 1 Completed Date: 3/31/2026 Age: From 1 To 1 Total Minutes: 135 Time In: 09:00 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Jina Reid, owner/operator, was present during today’s visit. The facility operated with a Four-Star license, issued July 7, 2017, earning 7 points in education standards, 2 points in program standards and 1 quality point for complying with the programmatic option. License restrictions include First, Second and Third Shifts, maximum of 5 preschool children at anytime and infant capacity restricted to no more than 2 children under 1 year of age. The last annual compliance visit was conducted on April 15, 2025. The program’s compliance history was ninety-nine (99) percent as of 3/30/2026 and was reviewed with the operator during the visit. The Caseworker assist portal was reviewed and there were no findings. A walk-through of the family childcare home was completed today, and all indoor and outdoor areas were monitored. I observed one child in the indoor learning environment and found supervision and staff/child ratios to be in compliance. The child was observed in free play and personal care routines such as diapering and handwashing. Lunch today consisted of turkey sandwiches, celery, sliced peaches and milk. The following violations were cited during today's visit: Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground safety check for was not completed for February 2026. 10A NCAC .1721(e)(5)(A-F) 1853 The operator did not conduct a monthly fire drill. A monthly fire drill has not been conducted in 2026. .1719(a)(15) & .1721( e)(2) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. As of today's visit, the provider has not sent off the water sample for lead analysis. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 15, 2026, (an extra day was given due to the holiday) I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, 2201 Mail Service Center, Raleigh, NC 27669-2200. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on the importance of maintaining monthly inspections and fire drills. By conducting monthly outdoor inspections, you are able to identify problem areas or safety hazards and safely remove or correct them. You can also prevent serious injuries or mishaps by conducting monthly inspections. By conducting monthly fire drills, you help the children as well as yourself prepare for emergencies. You both already know the routine and where to go and what to do and it would make the transition if a real fire or other emergency happened go smoother. As a reminder, you are required to have your water tested every three (3) years for lead analysis. At the time of the visit, you had the container from RTI but you had not submitted the sample for an analysis. Please follow the instruction that were included with the sample container and submit it as soon as possible. If you have any questions or need further assistance you can contact RTI, Clean Classrooms for Carolina Kids at 1-888-997-9290 or https://www.cleanwaterforuskids.org/en/carolina/. During this visit we again discussed the QRIS Modernization Pathways to the Stars. Ms. Reid stated again that she will follow the option #2 Program Assessment for Family Child Care Homes. This pathway includes the following: • Meets minimum licensed capacity options. No additional enrollment restrictions in addition to licensed capacity. • Operator meets 4 Star Education Standards • Family and Community Engagement Foundational Practices AND 2-4 additional choices (depending on the star rating level) • CQI Plan for Operator and Additional Caregivers (if applicable) • Approved curriculum and assessments (if applicable to the star rating level), and coaching/training options for operators (if applicable to the star rating level). • Ms. Reid staff will also begin working on the self-assessment study. Ms. Reid will continue to work on the CQI plan and begin documenting family and community engagement standard practices that the facility already practice. She was again given information and website links to the QRIS modernization page as well as NCRLAP to further assist with this current process. If you have any questions please contact me. The following are those links listed above: https://ncrlap.org/ https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization https://ncrlap.org/Resources/ For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Reid. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: POOH'S CHILD CARE Facility ID: 53000238 Consultant: TURKESHIA MCCORMICK Operation Type: Family CC Home Case Number: Visit Date: 3/31/2026 Number Present: 1 Completed Date: 3/31/2026 Age: From 1 To 1 Total Minutes: 135 Time In: 09:00 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Jina Reid, owner/operator, was present during today’s visit. The facility operated with a Four-Star license, issued July 7, 2017, earning 7 points in education standards, 2 points in program standards and 1 quality point for complying with the programmatic option. License restrictions include First, Second and Third Shifts, maximum of 5 preschool children at anytime and infant capacity restricted to no more than 2 children under 1 year of age. The last annual compliance visit was conducted on April 15, 2025. The program’s compliance history was ninety-nine (99) percent as of 3/30/2026 and was reviewed with the operator during the visit. The Caseworker assist portal was reviewed and there were no findings. A walk-through of the family childcare home was completed today, and all indoor and outdoor areas were monitored. I observed one child in the indoor learning environment and found supervision and staff/child ratios to be in compliance. The child was observed in free play and personal care routines such as diapering and handwashing. Lunch today consisted of turkey sandwiches, celery, sliced peaches and milk. The following violations were cited during today's visit: Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground safety check for was not completed for February 2026. 10A NCAC .1721(e)(5)(A-F) 1853 The operator did not conduct a monthly fire drill. A monthly fire drill has not been conducted in 2026. .1719(a)(15) & .1721( e)(2) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. As of today's visit, the provider has not sent off the water sample for lead analysis. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 15, 2026, (an extra day was given due to the holiday) I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, 2201 Mail Service Center, Raleigh, NC 27669-2200. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on the importance of maintaining monthly inspections and fire drills. By conducting monthly outdoor inspections, you are able to identify problem areas or safety hazards and safely remove or correct them. You can also prevent serious injuries or mishaps by conducting monthly inspections. By conducting monthly fire drills, you help the children as well as yourself prepare for emergencies. You both already know the routine and where to go and what to do and it would make the transition if a real fire or other emergency happened go smoother. As a reminder, you are required to have your water tested every three (3) years for lead analysis. At the time of the visit, you had the container from RTI but you had not submitted the sample for an analysis. Please follow the instruction that were included with the sample container and submit it as soon as possible. If you have any questions or need further assistance you can contact RTI, Clean Classrooms for Carolina Kids at 1-888-997-9290 or https://www.cleanwaterforuskids.org/en/carolina/. During this visit we again discussed the QRIS Modernization Pathways to the Stars. Ms. Reid stated again that she will follow the option #2 Program Assessment for Family Child Care Homes. This pathway includes the following: • Meets minimum licensed capacity options. No additional enrollment restrictions in addition to licensed capacity. • Operator meets 4 Star Education Standards • Family and Community Engagement Foundational Practices AND 2-4 additional choices (depending on the star rating level) • CQI Plan for Operator and Additional Caregivers (if applicable) • Approved curriculum and assessments (if applicable to the star rating level), and coaching/training options for operators (if applicable to the star rating level). • Ms. Reid staff will also begin working on the self-assessment study. Ms. Reid will continue to work on the CQI plan and begin documenting family and community engagement standard practices that the facility already practice. She was again given information and website links to the QRIS modernization page as well as NCRLAP to further assist with this current process. If you have any questions please contact me. The following are those links listed above: https://ncrlap.org/ https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization https://ncrlap.org/Resources/ For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Reid. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: POOH'S CHILD CARE Facility ID: 53000238 Consultant: TURKESHIA MCCORMICK Operation Type: Family CC Home Case Number: Visit Date: 1/8/2026 Number Present: 1 Completed Date: 1/8/2026 Age: From 1 To 1 Total Minutes: 155 Time In: 11:00 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Jina Reid, owner/operator, assisted me with the visit. The facility operated with a Four-Star license, issued July 7, 2017, earning 7 points in education standards, 2 points in program standards and 1 quality point for complying with the programmatic option. License restrictions include First, Second and Third Shifts, maximum of 5 preschool children at anytime and infant capacity restricted to no more than 2 children under 1 year of age. The program’s compliance history was one hundred (100) percent as of 1/7/2026 and reviewed with Ms. Reid. A walk-through of the family childcare home was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Infant present during the visit was observed participating in tummy time, free play in activity areas, transitions and personal care routines and preparing for lunch. The caregiver was interacting and meeting the developmental needs for the children. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. The following violations were documented during today's visit: Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). J. Reid had a qualification that expired on 1/4/2026. C. Reed had a letter on file that expired 12/22/2025. G.S. 110-90.2 & .2703(n) & (o) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provider has not updated any information in the ABCMS portal. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 23, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. Please note that any extra day was given due to the upcoming Holiday. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on completing the moodle training on the ABCMS portal. Once you have completed that training, you must follow the steps to ensure that your facility and yourself are listed in the ABCMS portal. You can access the moodle page at https://ncchildcare.ncdhhs.gov/UserLogin. Technical assistance was also offered on renewing your criminal background checks. It is recommended that you review your files at least twice yearly to ensure that you have enough time to meet required deadlines for required documentation. If you have any issues with accessing the ABCMS portal or completing your criminal background check, please contact the Criminal Background Unit at (919) 814-6401. Please note that you must obtain new qualification letters immediately. Failure to do so will result in a follow-up visit within two weeks. During this visit we discussed the QRIS Modernization Pathways to the Stars. Ms. Reid has decided to follow the option #2 Program Assessment for Family Child Care Homes. This pathway includes the following: • Meets minimum licensed capacity options. No additional enrollment restrictions in addition to licensed capacity. • Operator meets 4 Star Education Standards • Family and Community Engagement Foundational Practices AND 2-4 additional choices (depending on the star rating level) • CQI Plan for Operator and Additional Caregivers (if applicable) • Approved curriculum and assessments (if applicable to the star rating level), and coaching/training options for operators (if applicable to the star rating level). • Ms. Reid staff will also begin working on the self-assessment study. Ms. Reid will also work on the CQI plan and begin documenting family and community engagement standard practices that the facility already practice. Both she was given information and website links to the QRIS modernization page as well as NCRLAP to further assist with this current process. If you have any questions please contact me. The following are those links listed above: https://ncrlap.org/ https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization https://ncrlap.org/Resources/ For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Reid. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc. if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: POOH'S CHILD CARE Facility ID: 53000238 Consultant: TURKESHIA MCCORMICK Operation Type: Family CC Home Case Number: Visit Date: 1/8/2026 Number Present: 1 Completed Date: 1/8/2026 Age: From 1 To 1 Total Minutes: 155 Time In: 11:00 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Jina Reid, owner/operator, assisted me with the visit. The facility operated with a Four-Star license, issued July 7, 2017, earning 7 points in education standards, 2 points in program standards and 1 quality point for complying with the programmatic option. License restrictions include First, Second and Third Shifts, maximum of 5 preschool children at anytime and infant capacity restricted to no more than 2 children under 1 year of age. The program’s compliance history was one hundred (100) percent as of 1/7/2026 and reviewed with Ms. Reid. A walk-through of the family childcare home was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Infant present during the visit was observed participating in tummy time, free play in activity areas, transitions and personal care routines and preparing for lunch. The caregiver was interacting and meeting the developmental needs for the children. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. The following violations were documented during today's visit: Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). J. Reid had a qualification that expired on 1/4/2026. C. Reed had a letter on file that expired 12/22/2025. G.S. 110-90.2 & .2703(n) & (o) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provider has not updated any information in the ABCMS portal. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 23, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. Please note that any extra day was given due to the upcoming Holiday. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on completing the moodle training on the ABCMS portal. Once you have completed that training, you must follow the steps to ensure that your facility and yourself are listed in the ABCMS portal. You can access the moodle page at https://ncchildcare.ncdhhs.gov/UserLogin. Technical assistance was also offered on renewing your criminal background checks. It is recommended that you review your files at least twice yearly to ensure that you have enough time to meet required deadlines for required documentation. If you have any issues with accessing the ABCMS portal or completing your criminal background check, please contact the Criminal Background Unit at (919) 814-6401. Please note that you must obtain new qualification letters immediately. Failure to do so will result in a follow-up visit within two weeks. During this visit we discussed the QRIS Modernization Pathways to the Stars. Ms. Reid has decided to follow the option #2 Program Assessment for Family Child Care Homes. This pathway includes the following: • Meets minimum licensed capacity options. No additional enrollment restrictions in addition to licensed capacity. • Operator meets 4 Star Education Standards • Family and Community Engagement Foundational Practices AND 2-4 additional choices (depending on the star rating level) • CQI Plan for Operator and Additional Caregivers (if applicable) • Approved curriculum and assessments (if applicable to the star rating level), and coaching/training options for operators (if applicable to the star rating level). • Ms. Reid staff will also begin working on the self-assessment study. Ms. Reid will also work on the CQI plan and begin documenting family and community engagement standard practices that the facility already practice. Both she was given information and website links to the QRIS modernization page as well as NCRLAP to further assist with this current process. If you have any questions please contact me. The following are those links listed above: https://ncrlap.org/ https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization https://ncrlap.org/Resources/ For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Reid. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc. if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: POOH'S CHILD CARE Facility ID: 53000238 Consultant: TURKESHIA MCCORMICK Operation Type: Family CC Home Case Number: Visit Date: 4/29/2024 Number Present: 1 Completed Date: 4/29/2024 Age: From 6 To 6 Total Minutes: 95 Time In: 02:15 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Jina Reid, owner/operator, was present during today’s visit. The facility operated with a Four-Star license, issued July 7, 2017, earning 7 points in education standards, 2 points in program standards and 1 quality point for complying with the programmatic option. License restrictions include First, Second and Third Shifts, maximum of 5 preschool children at anytime and infant capacity restricted to no more than 2 children under 1 year of age. The facility uses the curriculum Gee Whiz. The last annual compliance visit was conducted on May 5, 2023. The program’s compliance history was one hundred (100) percent as of 4/28/2024 and was reviewed with the operator during the visit. The North Carolina Government Data Analytics Center (GDAC) portal also known as Caseworker Assist was checked and there were no findings. A walk-through of the family childcare home was completed today, and all indoor and outdoor areas were monitored. I observed one child in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. The child was observed completing homework tasks, eating snack and personal care routines. Afternoon snack was observed and consisted of graham crackers and milk. The following violations were observed during today’s visit: Violation Number Comment Rule 508 Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. First aid training expired 8/2023 and was not renewed until 1/11/2024. .1703(a)(2) 511 Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. CPR training expired 8/2023 and was not renewed until 1/11/2024. .1703(a)(3) Because the violations observed were corrected during the visit, a compliance letter is not required at this time. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance was offered on creating a system for staff that allows them to periodically check required documentation to ensure that the dates are valid and that all necessary information is included. We discussed requesting Environment Rating Scale (ERS) assessments in an effort to increase the program's star rating. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about FCCRS” and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. Your facility is in Cohort 1 of the rated license process. Your prep year began on 7/1/2023 and will continue until 6/30/2024. Please consider contacting the Partners for Families and Children of Lee County for help with technical assistance, room arrangements, mock observations, self-observations and in any other areas that will help prepare you for the assessments as well as increase/maintain the quality level of care that your staff provide. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Jina Reid. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times