Highland Elementary

10A NCAC 09 .0304 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: MASHEKIA RAINES Operation Type: Center Case Number: Visit Date: 4/13/2026 Number Present: 10 Completed Date: 4/13/2026 Age: From 4 To 5 Total Minutes: 150 Time In: 12:30 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an Annual compliance visit. Your NC Pre-K program was also monitored during the visit. A checklist was used to note the requirements I monitored today. Upon arrival I was greeted by the Principal, Mrs. Pope. I completed a general walk through the indoor and outdoor environment. Ratio, group size, supervision, capacity and approved space were in compliance. The license, restrictions, and emergency care plan were posted. CPR, First-Aid and storage of hazardous materials were monitored. The NC Child Care Law was posted. The children were observed during naptime. During today’s review I monitored program requirements, equipment and furnishings, medications, outdoor area, and transportation and all items were in compliance. I reviewed children’s records and the completed staff and training worksheets. Your signature on these forms will serve as further verification the information provided is accurate and complete. Your facility information and e-mail address were reviewed, and no changes were made. The following violations were observed during today’s visit; Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection expired 03/04/2026. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. There was no summary of law statement available for eight enrolled children. GS 110-102 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy was not available for eight enrolled children. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The no smoking restriction was not available for eight enrolled children. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The policy was not available for eight enrolled children. .0608(b)(1-6) In response to the violations that were cited during today’s visit, I provided technical assistance and clarification on the following items; During today’s visit I reviewed, and you printed copies of the staff, children, substitute and program requirements checklists. I also walked you through how to navigate the DCDEE website and access the required forms. I recommend that you complete a routine check of the children’s file checklist as well as the above checklist that was printed during today’s visit. I reviewed and explained that each operator must schedule a Sanitation and Fire inspection within 12 months of the center's previous inspections. You must submit the original of the completed Sanitation and Fire inspection report to me within one week of the inspection, on the state form provided by the Division. Please be reminded your fire inspection expired on 03/04/2026. Your sanitation inspection will expire on 03/19/2027. Once your inspections have been received, you will need to email them to me at my information below. Although violations were not observed in the following areas, I provided clarification and technical assistance regarding the following items; As stated in April of 2025 and most recently in March of 2026 G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1800-859-0829 or (919) 814-8401 and someone will assist you. I reviewed the Criminal Background Check application and explained that it will be completed online at www.ncchildcare.nc.gov/general/dhhscrc.asp. The payment for a Criminal Background Check will be part of the online application process. Fingerprints must be completed through live scan at your local county Sheriff's Office. I recommended that you visit our website and stay familiar with the Criminal Background Check procedures. Please be reminded that all staff members need to complete the entire process initially and obtain an approved qualifying letter before they are hired or begin working. The General Assembly of North Carolina enacted G.S. 110-90.2(b) which explains that CBC renewals are currently due for all employees every five years. I also explained that you must place the correct e-mail on the CBC application to ensure that your qualifying letter is received in a timely manner. I explained that you can renew criminal background checks up to six months ahead of time. I also recommended that you place renewal dates on a calendar, spreadsheet, or bulletin board to help keep you reminded of when it's time for renewals to be completed and this will help to maintain compliance in this area. The NC Pre-K program was monitored on today. You currently have one NC Pre-K classroom; room # E-37 with 16 children and two staff. I monitored a selection of files for completed health assessments, developmental screenings and all required information. All health assessments and developmental screenings were completed and on file. The Brigance screenings were reviewed and completed within the 90 days of enrollment timeframe. The facility uses the Creative Curriculum and you are also using the Teaching Strategies Gold checklists to document the evidence of children's ongoing progress. During today’s visit I observed a sample of the children’s work and verified that it relates to the current theme of study. The current theme is Spring. The work displayed activities that revolve around various types of egg activities, egg hunts, rabbits, clothing, the weather and Easter. I also observed artwork, photographs, writing samples, number concepts, shapes and alphabet knowledge that promotes independence, self-exploration, global awareness, literacy activities, as well as emotional, social, cognitive, and physical development. The evaluations are completed in the fall, winter and at the end of the school year. Additional self-made assessment tools are completed throughout the year for each child. The self-made tools assess the children in letters, numbers, counting, colors, shapes, cutting and writing. Parent/Teacher conferences are held at least three times per year. Activities are sent home throughout the year to encourage student and family involvement. The activities are authentic and hands-on exploration-based projects that connect children’s home culture/diversity to various learning experiences. It also provides opportunities for exploration and time to experience different topics related to various units of study. A parent communication and engagement log are maintained to track parent involvement. Monthly newsletters and parental information are sent home regularly to inform parents of units of study and activities that can be completed at home. I also reviewed with you a list of trainings that were available through the Southwestern Child Development Commission which can also be found at www.swcdcinc.org. All health and safety trainings have now been relocated from Pro-Solutions to Moodle on our website free of charge. I observed that all applicable staff are in the process of completing the required health and safety training courses. This training must be completed for the lead teacher by 08-2026 and the teacher assistant by 9-2026. Professional development training and education provides early childhood staff with the knowledge and skills needed to perform their duties and provide quality child care. Training is an on-going process which prepares educators to develop and expand upon their skills and knowledge. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. All violations must be corrected immediately. Please send me a compliance letter (written statement) describing in detail how and when the above violation was corrected. The compliance letter must be received no later than 04/27/2026. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violation documented during today’s visit. If you are unable to correct the violation within the specified timeframe, send a compliance letter regarding the violation that was not corrected and a specific plan to correct the violation. A follow up visit may be conducted in the near future to verify compliance with violations documented during the visit. E-mail or submit a written statement explaining how the violations were corrected along with a copy of the fire inspection by 04/27/2026. You can e-mail it to mashekia.raines@dhhs.nc.gov. If you have any questions, you can contact me at Mashekia.raines@dhhs.nc.gov or 910-824-0137 or Teraesa Leak, licensing supervisor @ office: 919-971-7765 or Teraesa.Leak@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: MASHEKIA RAINES Operation Type: Center Case Number: Visit Date: 4/13/2026 Number Present: 10 Completed Date: 4/13/2026 Age: From 4 To 5 Total Minutes: 150 Time In: 12:30 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an Annual compliance visit. Your NC Pre-K program was also monitored during the visit. A checklist was used to note the requirements I monitored today. Upon arrival I was greeted by the Principal, Mrs. Pope. I completed a general walk through the indoor and outdoor environment. Ratio, group size, supervision, capacity and approved space were in compliance. The license, restrictions, and emergency care plan were posted. CPR, First-Aid and storage of hazardous materials were monitored. The NC Child Care Law was posted. The children were observed during naptime. During today’s review I monitored program requirements, equipment and furnishings, medications, outdoor area, and transportation and all items were in compliance. I reviewed children’s records and the completed staff and training worksheets. Your signature on these forms will serve as further verification the information provided is accurate and complete. Your facility information and e-mail address were reviewed, and no changes were made. The following violations were observed during today’s visit; Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection expired 03/04/2026. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. There was no summary of law statement available for eight enrolled children. GS 110-102 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy was not available for eight enrolled children. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The no smoking restriction was not available for eight enrolled children. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The policy was not available for eight enrolled children. .0608(b)(1-6) In response to the violations that were cited during today’s visit, I provided technical assistance and clarification on the following items; During today’s visit I reviewed, and you printed copies of the staff, children, substitute and program requirements checklists. I also walked you through how to navigate the DCDEE website and access the required forms. I recommend that you complete a routine check of the children’s file checklist as well as the above checklist that was printed during today’s visit. I reviewed and explained that each operator must schedule a Sanitation and Fire inspection within 12 months of the center's previous inspections. You must submit the original of the completed Sanitation and Fire inspection report to me within one week of the inspection, on the state form provided by the Division. Please be reminded your fire inspection expired on 03/04/2026. Your sanitation inspection will expire on 03/19/2027. Once your inspections have been received, you will need to email them to me at my information below. Although violations were not observed in the following areas, I provided clarification and technical assistance regarding the following items; As stated in April of 2025 and most recently in March of 2026 G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1800-859-0829 or (919) 814-8401 and someone will assist you. I reviewed the Criminal Background Check application and explained that it will be completed online at www.ncchildcare.nc.gov/general/dhhscrc.asp. The payment for a Criminal Background Check will be part of the online application process. Fingerprints must be completed through live scan at your local county Sheriff's Office. I recommended that you visit our website and stay familiar with the Criminal Background Check procedures. Please be reminded that all staff members need to complete the entire process initially and obtain an approved qualifying letter before they are hired or begin working. The General Assembly of North Carolina enacted G.S. 110-90.2(b) which explains that CBC renewals are currently due for all employees every five years. I also explained that you must place the correct e-mail on the CBC application to ensure that your qualifying letter is received in a timely manner. I explained that you can renew criminal background checks up to six months ahead of time. I also recommended that you place renewal dates on a calendar, spreadsheet, or bulletin board to help keep you reminded of when it's time for renewals to be completed and this will help to maintain compliance in this area. The NC Pre-K program was monitored on today. You currently have one NC Pre-K classroom; room # E-37 with 16 children and two staff. I monitored a selection of files for completed health assessments, developmental screenings and all required information. All health assessments and developmental screenings were completed and on file. The Brigance screenings were reviewed and completed within the 90 days of enrollment timeframe. The facility uses the Creative Curriculum and you are also using the Teaching Strategies Gold checklists to document the evidence of children's ongoing progress. During today’s visit I observed a sample of the children’s work and verified that it relates to the current theme of study. The current theme is Spring. The work displayed activities that revolve around various types of egg activities, egg hunts, rabbits, clothing, the weather and Easter. I also observed artwork, photographs, writing samples, number concepts, shapes and alphabet knowledge that promotes independence, self-exploration, global awareness, literacy activities, as well as emotional, social, cognitive, and physical development. The evaluations are completed in the fall, winter and at the end of the school year. Additional self-made assessment tools are completed throughout the year for each child. The self-made tools assess the children in letters, numbers, counting, colors, shapes, cutting and writing. Parent/Teacher conferences are held at least three times per year. Activities are sent home throughout the year to encourage student and family involvement. The activities are authentic and hands-on exploration-based projects that connect children’s home culture/diversity to various learning experiences. It also provides opportunities for exploration and time to experience different topics related to various units of study. A parent communication and engagement log are maintained to track parent involvement. Monthly newsletters and parental information are sent home regularly to inform parents of units of study and activities that can be completed at home. I also reviewed with you a list of trainings that were available through the Southwestern Child Development Commission which can also be found at www.swcdcinc.org. All health and safety trainings have now been relocated from Pro-Solutions to Moodle on our website free of charge. I observed that all applicable staff are in the process of completing the required health and safety training courses. This training must be completed for the lead teacher by 08-2026 and the teacher assistant by 9-2026. Professional development training and education provides early childhood staff with the knowledge and skills needed to perform their duties and provide quality child care. Training is an on-going process which prepares educators to develop and expand upon their skills and knowledge. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. All violations must be corrected immediately. Please send me a compliance letter (written statement) describing in detail how and when the above violation was corrected. The compliance letter must be received no later than 04/27/2026. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violation documented during today’s visit. If you are unable to correct the violation within the specified timeframe, send a compliance letter regarding the violation that was not corrected and a specific plan to correct the violation. A follow up visit may be conducted in the near future to verify compliance with violations documented during the visit. E-mail or submit a written statement explaining how the violations were corrected along with a copy of the fire inspection by 04/27/2026. You can e-mail it to mashekia.raines@dhhs.nc.gov. If you have any questions, you can contact me at Mashekia.raines@dhhs.nc.gov or 910-824-0137 or Teraesa Leak, licensing supervisor @ office: 919-971-7765 or Teraesa.Leak@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: MASHEKIA RAINES Operation Type: Center Case Number: Visit Date: 4/13/2026 Number Present: 10 Completed Date: 4/13/2026 Age: From 4 To 5 Total Minutes: 150 Time In: 12:30 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an Annual compliance visit. Your NC Pre-K program was also monitored during the visit. A checklist was used to note the requirements I monitored today. Upon arrival I was greeted by the Principal, Mrs. Pope. I completed a general walk through the indoor and outdoor environment. Ratio, group size, supervision, capacity and approved space were in compliance. The license, restrictions, and emergency care plan were posted. CPR, First-Aid and storage of hazardous materials were monitored. The NC Child Care Law was posted. The children were observed during naptime. During today’s review I monitored program requirements, equipment and furnishings, medications, outdoor area, and transportation and all items were in compliance. I reviewed children’s records and the completed staff and training worksheets. Your signature on these forms will serve as further verification the information provided is accurate and complete. Your facility information and e-mail address were reviewed, and no changes were made. The following violations were observed during today’s visit; Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection expired 03/04/2026. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. There was no summary of law statement available for eight enrolled children. GS 110-102 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy was not available for eight enrolled children. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The no smoking restriction was not available for eight enrolled children. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The policy was not available for eight enrolled children. .0608(b)(1-6) In response to the violations that were cited during today’s visit, I provided technical assistance and clarification on the following items; During today’s visit I reviewed, and you printed copies of the staff, children, substitute and program requirements checklists. I also walked you through how to navigate the DCDEE website and access the required forms. I recommend that you complete a routine check of the children’s file checklist as well as the above checklist that was printed during today’s visit. I reviewed and explained that each operator must schedule a Sanitation and Fire inspection within 12 months of the center's previous inspections. You must submit the original of the completed Sanitation and Fire inspection report to me within one week of the inspection, on the state form provided by the Division. Please be reminded your fire inspection expired on 03/04/2026. Your sanitation inspection will expire on 03/19/2027. Once your inspections have been received, you will need to email them to me at my information below. Although violations were not observed in the following areas, I provided clarification and technical assistance regarding the following items; As stated in April of 2025 and most recently in March of 2026 G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1800-859-0829 or (919) 814-8401 and someone will assist you. I reviewed the Criminal Background Check application and explained that it will be completed online at www.ncchildcare.nc.gov/general/dhhscrc.asp. The payment for a Criminal Background Check will be part of the online application process. Fingerprints must be completed through live scan at your local county Sheriff's Office. I recommended that you visit our website and stay familiar with the Criminal Background Check procedures. Please be reminded that all staff members need to complete the entire process initially and obtain an approved qualifying letter before they are hired or begin working. The General Assembly of North Carolina enacted G.S. 110-90.2(b) which explains that CBC renewals are currently due for all employees every five years. I also explained that you must place the correct e-mail on the CBC application to ensure that your qualifying letter is received in a timely manner. I explained that you can renew criminal background checks up to six months ahead of time. I also recommended that you place renewal dates on a calendar, spreadsheet, or bulletin board to help keep you reminded of when it's time for renewals to be completed and this will help to maintain compliance in this area. The NC Pre-K program was monitored on today. You currently have one NC Pre-K classroom; room # E-37 with 16 children and two staff. I monitored a selection of files for completed health assessments, developmental screenings and all required information. All health assessments and developmental screenings were completed and on file. The Brigance screenings were reviewed and completed within the 90 days of enrollment timeframe. The facility uses the Creative Curriculum and you are also using the Teaching Strategies Gold checklists to document the evidence of children's ongoing progress. During today’s visit I observed a sample of the children’s work and verified that it relates to the current theme of study. The current theme is Spring. The work displayed activities that revolve around various types of egg activities, egg hunts, rabbits, clothing, the weather and Easter. I also observed artwork, photographs, writing samples, number concepts, shapes and alphabet knowledge that promotes independence, self-exploration, global awareness, literacy activities, as well as emotional, social, cognitive, and physical development. The evaluations are completed in the fall, winter and at the end of the school year. Additional self-made assessment tools are completed throughout the year for each child. The self-made tools assess the children in letters, numbers, counting, colors, shapes, cutting and writing. Parent/Teacher conferences are held at least three times per year. Activities are sent home throughout the year to encourage student and family involvement. The activities are authentic and hands-on exploration-based projects that connect children’s home culture/diversity to various learning experiences. It also provides opportunities for exploration and time to experience different topics related to various units of study. A parent communication and engagement log are maintained to track parent involvement. Monthly newsletters and parental information are sent home regularly to inform parents of units of study and activities that can be completed at home. I also reviewed with you a list of trainings that were available through the Southwestern Child Development Commission which can also be found at www.swcdcinc.org. All health and safety trainings have now been relocated from Pro-Solutions to Moodle on our website free of charge. I observed that all applicable staff are in the process of completing the required health and safety training courses. This training must be completed for the lead teacher by 08-2026 and the teacher assistant by 9-2026. Professional development training and education provides early childhood staff with the knowledge and skills needed to perform their duties and provide quality child care. Training is an on-going process which prepares educators to develop and expand upon their skills and knowledge. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. All violations must be corrected immediately. Please send me a compliance letter (written statement) describing in detail how and when the above violation was corrected. The compliance letter must be received no later than 04/27/2026. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violation documented during today’s visit. If you are unable to correct the violation within the specified timeframe, send a compliance letter regarding the violation that was not corrected and a specific plan to correct the violation. A follow up visit may be conducted in the near future to verify compliance with violations documented during the visit. E-mail or submit a written statement explaining how the violations were corrected along with a copy of the fire inspection by 04/27/2026. You can e-mail it to mashekia.raines@dhhs.nc.gov. If you have any questions, you can contact me at Mashekia.raines@dhhs.nc.gov or 910-824-0137 or Teraesa Leak, licensing supervisor @ office: 919-971-7765 or Teraesa.Leak@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: BECKY JACKSON Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 15 Completed Date: 10/31/2024 Age: From 3 To 5 Total Minutes: 120 Time In: 11:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable childcare requirements during the temporary time period visit. This is the second temporary time period visit. The facility’s Temporary License was issued July 26, 2024 and is valid through January 26, 2025. Restrictions on the permit include a first shift capacity of 20 children ages 3 to 5 years old. D. Pope, Principal/Administrator was not available when we arrived. However, she assisted with parts of the visit, and stated that A. Bell, assistant principal, was the contact for the NC Pre-K monitoring. One classroom is operating with 19 children enrolled and 15 children present today. This classroom is a blended NC Pre-K and Exceptional Children’s classroom. During today’s visit, the children were finishing lunch, conducting routines (toileting and hand washing) and transitioning into nap. The lunch served consisted of salad with tomatoes, French fries, cheese stick, cheese-it crackers, yogurt, and milk. Three children were observed to have brought their lunch. Opt-out forms were available for these children. The assigned teacher assistant was not present today. I observed two substitutes being used in her place, one for the morning and one for the afternoon. Files for the substitutes providing care were also reviewed. The most recent fire drill was completed on September 30, 2024 at 1:45pm. The log reflected it took 2 minutes to evacuate 12 children and 4 adults. You stated you had not conducted a shelter-in-place or lockdown drill yet. You stated one had been planned, however due to threats at local public school campuses and the desire to reduce fear in students, it had been postponed. I reminded you that these drills must be conducted every three months. The most recent outdoor inspection was completed October 1, 2024. The following violations were documented today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Time of arrival was documented for ten of the fifteen children present today. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Aerosol air freshener, dish soap, magic erasers, and hand sanitizer with a drug facts label were stored in an unlocked cabinet over the sink. .2820(b) 1043 All staff records, except financial records, were not made available for review. A file containing an off-site records form, emergency information, receipt of the Shaken Baby Syndrome and Abusive Head Trauma policy, documentation of receipt of the emergency medical care plan, and documentation of notice of the emergency preparedness plan were not available for one substitute today. The receipt of the Shaken Baby Syndrome and Abusive Head Trauma Policy, documentation of review of the emergency medical care plan, and documentation of notice of the emergency preparedness plan were not available for a second substitute today. In addition, the medical files containing staff medical information were not available today. G.S. 110-91( 9) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than November 14, 2024. The compliance letter should be sent to me via email, from the email address on file with the Division as the center’s official email address. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. An extension will need to be requested from management. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. We also discussed the status of the outdoor play area. I observed today that the fence had been installed and a shade structure was in place. The area was measured and monitored for compliance. We discussed that the bolts on the poles and gates caused a protrusion hazard. We also discussed that the rocks throughout the area caused a hazard. Once the bolts have been cut off or turned around, and the rocks have been removed, the area may be used by this group. I notified you that this space will have a capacity of 19 children at enhanced standards. It was noted today that one of the staff members had taken Playground Safety training previously, and it has now been added to her staff file. It was also noted that none of the staff have documented training in either the DPI Critical Incident Training or the Emergency Preparedness and Response in Child Care Training. I reminded you that this training is required for one staff member. Technical assistance and consultation: During today’s visit it was discovered that the staff medical files are kept in a locked cabinet in the administrative offices, in which no one available during the visit had a key. Therefore, the items were not accessible for review during the visit. I reminded you that these records should be remain available for review and accessible. During today’s visit we discussed that hazardous products were not stored properly, even though locked storage was available. This violation was repeated from the first temporary time period visit. I reminded you that any item with a “drug facts” label is considered medication and must be kept in locked storage. It may only be used with parent permission. I also reminded you that any item in an aerosol can must be kept in locked storage. Cleaning supplies with more than one hazard or warning listed on the label must be kept in locked storage. Locked storage means a key, magnet, or combination lock. A high cabinet or a kiddie type lock is not considered locked storage. I encouraged you to review the rules regarding storage of hazardous products with staff, and include this item in your monitoring frequently. We also discussed documenting the time of arrival and departure for all children. Of the fifteen children present today, only 10 had an arrival time listed. Staff stated some children arrived late, parents failed to document the time, and various other reasons for the time not being documented. Staff also stated that the teacher assistant, who was out today, typically ensures all arrival and departure times are documented. We discussed the need for a plan when staff are absent to ensure the requirements are being met. We also discussed that a file was not available for one of the substitutes being used today, and that parts of the file for the second substitute were missing. The lack of a file is also a repeated violation from the first temporary time visit. I encouraged you to use the staff file checklists to ensure all information is available on any staff being used in this classroom. We discussed that failure to comply with applicable child care requirements, as evidenced by repeated violations, may result in administrative action being taken against your child care license. I also reminded you that a compliance history score of 75% must be maintained in order to be eligible for a Star Rated License at the end of the Temporary Time Period. RATED LICENSE: Today we discussed the two-component rated license process. The Application for Assessment for a Two Component Star Rated License was received today, as was the Rated License Assessment Request Review form. Program Standards: Once the violations documented have been corrected, this facility will meet all enhanced standards, including enhanced space and staff/child ratio requirements. I will request the Environment Rating Scale Assessment after today’s visit. A scheduler with the North Carolina Rated License Assessment Project will contact you to schedule the assessment window. You asked that the schedulers contact the lead teacher to set the four-week window. We will discuss the number of points to be earned in this component following the assessment. Staff Education: I will review the staff education in the WORKS system and determine if additional documentation must be submitted. I asked that you have staff ensure their information is up to date and complete in the WORKS system, including having status letters available. Quality Point: You requested to meet this point through the Education Option that all Lead Teachers have an AAS or higher in Early Childhood Education or Child Development. I will verify the Lead Teacher meets this through the WORKS system evaluation. All points for the Rated License will be determined during the final temporary time period visit. A third and final temporary time period visit will be conducted in the near future. The visit will be unannounced. A follow up visit may also be conducted in the near future to verify compliance with violations documented during the visit. Please contact me at (910) 824-0123 or at becky.jackson@dhhs.nc.gov if I can be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: BECKY JACKSON Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 15 Completed Date: 10/31/2024 Age: From 3 To 5 Total Minutes: 120 Time In: 11:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable childcare requirements during the temporary time period visit. This is the second temporary time period visit. The facility’s Temporary License was issued July 26, 2024 and is valid through January 26, 2025. Restrictions on the permit include a first shift capacity of 20 children ages 3 to 5 years old. D. Pope, Principal/Administrator was not available when we arrived. However, she assisted with parts of the visit, and stated that A. Bell, assistant principal, was the contact for the NC Pre-K monitoring. One classroom is operating with 19 children enrolled and 15 children present today. This classroom is a blended NC Pre-K and Exceptional Children’s classroom. During today’s visit, the children were finishing lunch, conducting routines (toileting and hand washing) and transitioning into nap. The lunch served consisted of salad with tomatoes, French fries, cheese stick, cheese-it crackers, yogurt, and milk. Three children were observed to have brought their lunch. Opt-out forms were available for these children. The assigned teacher assistant was not present today. I observed two substitutes being used in her place, one for the morning and one for the afternoon. Files for the substitutes providing care were also reviewed. The most recent fire drill was completed on September 30, 2024 at 1:45pm. The log reflected it took 2 minutes to evacuate 12 children and 4 adults. You stated you had not conducted a shelter-in-place or lockdown drill yet. You stated one had been planned, however due to threats at local public school campuses and the desire to reduce fear in students, it had been postponed. I reminded you that these drills must be conducted every three months. The most recent outdoor inspection was completed October 1, 2024. The following violations were documented today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Time of arrival was documented for ten of the fifteen children present today. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Aerosol air freshener, dish soap, magic erasers, and hand sanitizer with a drug facts label were stored in an unlocked cabinet over the sink. .2820(b) 1043 All staff records, except financial records, were not made available for review. A file containing an off-site records form, emergency information, receipt of the Shaken Baby Syndrome and Abusive Head Trauma policy, documentation of receipt of the emergency medical care plan, and documentation of notice of the emergency preparedness plan were not available for one substitute today. The receipt of the Shaken Baby Syndrome and Abusive Head Trauma Policy, documentation of review of the emergency medical care plan, and documentation of notice of the emergency preparedness plan were not available for a second substitute today. In addition, the medical files containing staff medical information were not available today. G.S. 110-91( 9) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than November 14, 2024. The compliance letter should be sent to me via email, from the email address on file with the Division as the center’s official email address. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. An extension will need to be requested from management. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. We also discussed the status of the outdoor play area. I observed today that the fence had been installed and a shade structure was in place. The area was measured and monitored for compliance. We discussed that the bolts on the poles and gates caused a protrusion hazard. We also discussed that the rocks throughout the area caused a hazard. Once the bolts have been cut off or turned around, and the rocks have been removed, the area may be used by this group. I notified you that this space will have a capacity of 19 children at enhanced standards. It was noted today that one of the staff members had taken Playground Safety training previously, and it has now been added to her staff file. It was also noted that none of the staff have documented training in either the DPI Critical Incident Training or the Emergency Preparedness and Response in Child Care Training. I reminded you that this training is required for one staff member. Technical assistance and consultation: During today’s visit it was discovered that the staff medical files are kept in a locked cabinet in the administrative offices, in which no one available during the visit had a key. Therefore, the items were not accessible for review during the visit. I reminded you that these records should be remain available for review and accessible. During today’s visit we discussed that hazardous products were not stored properly, even though locked storage was available. This violation was repeated from the first temporary time period visit. I reminded you that any item with a “drug facts” label is considered medication and must be kept in locked storage. It may only be used with parent permission. I also reminded you that any item in an aerosol can must be kept in locked storage. Cleaning supplies with more than one hazard or warning listed on the label must be kept in locked storage. Locked storage means a key, magnet, or combination lock. A high cabinet or a kiddie type lock is not considered locked storage. I encouraged you to review the rules regarding storage of hazardous products with staff, and include this item in your monitoring frequently. We also discussed documenting the time of arrival and departure for all children. Of the fifteen children present today, only 10 had an arrival time listed. Staff stated some children arrived late, parents failed to document the time, and various other reasons for the time not being documented. Staff also stated that the teacher assistant, who was out today, typically ensures all arrival and departure times are documented. We discussed the need for a plan when staff are absent to ensure the requirements are being met. We also discussed that a file was not available for one of the substitutes being used today, and that parts of the file for the second substitute were missing. The lack of a file is also a repeated violation from the first temporary time visit. I encouraged you to use the staff file checklists to ensure all information is available on any staff being used in this classroom. We discussed that failure to comply with applicable child care requirements, as evidenced by repeated violations, may result in administrative action being taken against your child care license. I also reminded you that a compliance history score of 75% must be maintained in order to be eligible for a Star Rated License at the end of the Temporary Time Period. RATED LICENSE: Today we discussed the two-component rated license process. The Application for Assessment for a Two Component Star Rated License was received today, as was the Rated License Assessment Request Review form. Program Standards: Once the violations documented have been corrected, this facility will meet all enhanced standards, including enhanced space and staff/child ratio requirements. I will request the Environment Rating Scale Assessment after today’s visit. A scheduler with the North Carolina Rated License Assessment Project will contact you to schedule the assessment window. You asked that the schedulers contact the lead teacher to set the four-week window. We will discuss the number of points to be earned in this component following the assessment. Staff Education: I will review the staff education in the WORKS system and determine if additional documentation must be submitted. I asked that you have staff ensure their information is up to date and complete in the WORKS system, including having status letters available. Quality Point: You requested to meet this point through the Education Option that all Lead Teachers have an AAS or higher in Early Childhood Education or Child Development. I will verify the Lead Teacher meets this through the WORKS system evaluation. All points for the Rated License will be determined during the final temporary time period visit. A third and final temporary time period visit will be conducted in the near future. The visit will be unannounced. A follow up visit may also be conducted in the near future to verify compliance with violations documented during the visit. Please contact me at (910) 824-0123 or at becky.jackson@dhhs.nc.gov if I can be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: BECKY JACKSON Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 13 Completed Date: 9/4/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for this DPI operated facility’s the first temporary time period visit. The facility’s Temporary License was issued July 26, 2024 and is valid through January 26, 2025. Restrictions on the permit include a first shift capacity of 20 children ages 3 to 5 years old. Teraesa Leak, Licensing Supervisor, assisted me with today’s visit. A staff member from the local partnership for children was also present today, observing in the classroom. D. Pope, Principal/Administrator was not available when we arrived. However, she assisted with the records monitoring portion of the visit and the exit interview. One classroom is operating with 18 children enrolled and 13 children present today. This classroom is a blended NC Pre-K and Exceptional Children’s classroom. During today’s visit, the children were engaged in free play. I monitored your classroom environment, outdoor play area, a sampling children's records, staff records, and required center records. I used the North Carolina Child Care Requirements and Compliance Listing as basic monitoring tools during the visit. Your classroom has a variety of developmentally appropriate learning materials and equipment and the activity centers are well arranged. The license was posted along with the NC Summary of the Law and safe arrival and departure procedures. The emergency medical care plan and emergency telephone numbers were also posted. Activity plans and daily schedules were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The time of arrival was not available for any of the thirteen children present today. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated August 26 to 30, 2024. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A snack menu was not available. 10A NCAC 09 .0901(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bleach was observed in an unlocked cabinet over the sink. A bottle of hand sanitizer containing a "drug facts" label was observed attached to a child's bookbag in the child's cubby. .2820(b) 1043 All staff records, except financial records, were not made available for review. Staff files containing an off-site records form, emergency information, documentation of education and early childhood experience, receipt of the Shaken Baby Syndrome and Abusive Head Trauma Policy, documentation of review of the emergency medical care plan and documentation of review of the emergency preparedness plan were not available today. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of First Aid certification was not on file for any of the staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of CPR certification was not on file for any of the staff members. .1102(d) 1301 Center did not maintain a record of daily attendance. Daily attendance records were not availble. GS 110-91(9) 1757 A valid qualification letter was not on file and available to review at the facility. Qualification letters were not on file for three staff members today. G.S. 110-90.2(b) & (d) & .2703(e) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 18, 2024. The compliance letter should be sent to me via email. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. An extension from management will need to be requested. We discussed the outdoor play area today. The classroom staff stated they are uncomfortable using the open grassy area as there are “runners” in the classroom, and the lack of a fenced area would pose a safety concern. You stated the school is in process of having a fenced outdoor play area installed, however a date for completion is not available. We spoke via telephone with central office staff regarding plans for the outdoor play area, stressing the need for this to be completed as soon as possible. We discussed temporarily using the fenced area adjacent to the open grassy area described as the EC playground. We discussed that the fence does not meet the child care requirements as it is not four feet in height from the inside, and that one piece of equipment is not age appropriate. Ways to make this slide inaccessible were discussed. We also discussed the temporary use of the enclosed courtyard area down the hall from the classroom. We noted that the group does not have to all go out at one time, that the group may be divided for outdoor play as long as staff/child ratio is maintained. We reminded you that all children must go outdoors daily when weather conditions permit, however this must be done safely. We discussed the observations in the classroom, noting some of the behaviors observed. I will touch base with the owner representative to discuss the issue further. Staff file requirements were also discussed today. I encouraged you to use the file checklists available on the DCDEE website to ensure all requirements are met. Many items needed were not on file today, including Criminal Background Qualification letters. A review of the CBC system provided information that all staff present today have received qualification. We noted on the checklist items that may be covered by the off-site records verification form. The use of this form was discussed, and it was stressed that by signing this form the signor is stating they have verified the information listed is available off-site for the staff members listed on the second page. All other items, as well as the off-site form, must be kept on-site, and must be available for review. We discussed the storage of hazardous products today. We discussed that the hand sanitizer attached to the book bag observed in one child’s cubby had a “drug facts” label. This product would need to be kept in locked storage. We also discussed that a bottle of bleach was observed unlocked in a high cabinet. This product must also be kept in locked storage, not just inaccessible to children. Locked storage consists of a lock and key, combination, or magnet lock. The plastic cabinet locks or “kiddie locks” do not meet the requirements for locked storage. They do, however, meet the requirements for inaccessibility. Technical Assistance and Consultation: When new staff are hired, they may bring in Health and Safety training they have completed within the last year only. Trainings that were completed more than a year before hire are not accepted. New staff have 90 days to complete Recognizing and Responding to Suspicion of Child Maltreatment and CPR/First Aid certifications. They must complete the remainder of the Health and Safety trainings within one year of employment. I encouraged you to use the Health and Safety training log to ensure all topics are covered. CPR and First Aid certification cards should be on file for all staff who have obtained these certifications. The training certificate only verifies the staff member attended the training, not that the certification was achieved. We disused that at least one person on staff must have obtained playground safety training. This person should be the staff member who conducts the playground inspections. Documentation of this training must be kept on file. One staff member must also complete Emergency Preparedness and Response in Child Care Training. The school’s critical incident training may be used as an equivalency to this training as long as documentation of completion is available. The school’s Risk Management Plan may be used instead of completing the EPR plan in the emergency management portal. However, it should be reviewed with staff and signed verification available upon hire and at least annually. We discussed that although only two shelter-in-place or lockdown drills are required to meet DPI requirements, they must be conducted once every three months to meet child care requirements. Therefore, additional drills may be needed for the preschool group. We explained today that the time of arrival and departure must be recorded for each child. The documentation available today consisted of only initials rather than the times. I also reminded you that this documentation must be kept for all children, including bus riders as well as car riders. Care should be taken to ensure the children’s belongings are not hanging out of the child’s cubby and allowed to touch the floor or another child’s belongings. We discussed that a compliance history score of at least 75% must be maintained in order to qualify for a license at the end of the temporary time period. RATED LICENSE: Today we discussed the rated license process. You stated you planned to apply for a Two though Five Star Rated License at the end of the temporary time period. We also discussed that you would need to have an Environment Rating Scale Assessment conducted in order to meet NC Pre-K program requirements. I notified you that we would need to request the ERS assessment no later than the third month of the temporary time period in order to have the assessment conducted before the temporary expires. I encouraged you to ensure all staff have requested evaluations for their positions using the WORKS system. I asked that you submit the rated license application as soon as possible. It is available on the Division’s website under the provider documents tab. The Importance of Providing Quality Child Care Providing quality child care is essential for children. There is ample research demonstrating that high-quality child-care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. 1. The Cost, Quality and Child Outcomes in Child Care Centers Study and a follow-up study done several years later found that quality child care is primarily related to higher staff/child ratios, administrators’ prior experience, wages, higher staff education levels and staff members’ continued participation in formal and specialized training. This study found that children attending higher quality centers scored better in math and language skills, had more positive interactions with peers, and had fewer behavior problems. 2. The High/Scope Perry Preschool Study followed children from their preschool years through age 40 and found that high-quality preschool programs significantly increased children’s future contributions through increased intellectual and social development, school success, economic performance, and reduced commission of crimes in adulthood. One of the most quoted results of this study is that for every dollar invested in children’s early care and education there is a $17 return to society in terms of crime and education savings, increased taxes collected, and welfare savings. There are many other studies including the Abecedarian Project, the Arnett Caregiver Interaction Study, and the NC Rated License Assessment Project. What the research tells us, in a nutshell, is that high quality child care has a positive impact on children’s later school success. The key to quality experiences for children is interaction with and stimulation from educated, trained teachers. The neuroscience associated with brain research is complicated, but its lesson is simple: babies' brains develop at astonishing rates in the first few years after birth. Young children have a tremendous capacity to learn from the moment they are born, but optimal development hinges on the experiences provided for them by the adults who take care of them. A follow up visit may be conducted in the near future to verify compliance with violations documented during the visit. Please contact me at (910) 824-0123 or at becky.jackson@dhhs.nc.gov if I can be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: BECKY JACKSON Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 13 Completed Date: 9/4/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for this DPI operated facility’s the first temporary time period visit. The facility’s Temporary License was issued July 26, 2024 and is valid through January 26, 2025. Restrictions on the permit include a first shift capacity of 20 children ages 3 to 5 years old. Teraesa Leak, Licensing Supervisor, assisted me with today’s visit. A staff member from the local partnership for children was also present today, observing in the classroom. D. Pope, Principal/Administrator was not available when we arrived. However, she assisted with the records monitoring portion of the visit and the exit interview. One classroom is operating with 18 children enrolled and 13 children present today. This classroom is a blended NC Pre-K and Exceptional Children’s classroom. During today’s visit, the children were engaged in free play. I monitored your classroom environment, outdoor play area, a sampling children's records, staff records, and required center records. I used the North Carolina Child Care Requirements and Compliance Listing as basic monitoring tools during the visit. Your classroom has a variety of developmentally appropriate learning materials and equipment and the activity centers are well arranged. The license was posted along with the NC Summary of the Law and safe arrival and departure procedures. The emergency medical care plan and emergency telephone numbers were also posted. Activity plans and daily schedules were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The time of arrival was not available for any of the thirteen children present today. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated August 26 to 30, 2024. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A snack menu was not available. 10A NCAC 09 .0901(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bleach was observed in an unlocked cabinet over the sink. A bottle of hand sanitizer containing a "drug facts" label was observed attached to a child's bookbag in the child's cubby. .2820(b) 1043 All staff records, except financial records, were not made available for review. Staff files containing an off-site records form, emergency information, documentation of education and early childhood experience, receipt of the Shaken Baby Syndrome and Abusive Head Trauma Policy, documentation of review of the emergency medical care plan and documentation of review of the emergency preparedness plan were not available today. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of First Aid certification was not on file for any of the staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of CPR certification was not on file for any of the staff members. .1102(d) 1301 Center did not maintain a record of daily attendance. Daily attendance records were not availble. GS 110-91(9) 1757 A valid qualification letter was not on file and available to review at the facility. Qualification letters were not on file for three staff members today. G.S. 110-90.2(b) & (d) & .2703(e) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 18, 2024. The compliance letter should be sent to me via email. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. An extension from management will need to be requested. We discussed the outdoor play area today. The classroom staff stated they are uncomfortable using the open grassy area as there are “runners” in the classroom, and the lack of a fenced area would pose a safety concern. You stated the school is in process of having a fenced outdoor play area installed, however a date for completion is not available. We spoke via telephone with central office staff regarding plans for the outdoor play area, stressing the need for this to be completed as soon as possible. We discussed temporarily using the fenced area adjacent to the open grassy area described as the EC playground. We discussed that the fence does not meet the child care requirements as it is not four feet in height from the inside, and that one piece of equipment is not age appropriate. Ways to make this slide inaccessible were discussed. We also discussed the temporary use of the enclosed courtyard area down the hall from the classroom. We noted that the group does not have to all go out at one time, that the group may be divided for outdoor play as long as staff/child ratio is maintained. We reminded you that all children must go outdoors daily when weather conditions permit, however this must be done safely. We discussed the observations in the classroom, noting some of the behaviors observed. I will touch base with the owner representative to discuss the issue further. Staff file requirements were also discussed today. I encouraged you to use the file checklists available on the DCDEE website to ensure all requirements are met. Many items needed were not on file today, including Criminal Background Qualification letters. A review of the CBC system provided information that all staff present today have received qualification. We noted on the checklist items that may be covered by the off-site records verification form. The use of this form was discussed, and it was stressed that by signing this form the signor is stating they have verified the information listed is available off-site for the staff members listed on the second page. All other items, as well as the off-site form, must be kept on-site, and must be available for review. We discussed the storage of hazardous products today. We discussed that the hand sanitizer attached to the book bag observed in one child’s cubby had a “drug facts” label. This product would need to be kept in locked storage. We also discussed that a bottle of bleach was observed unlocked in a high cabinet. This product must also be kept in locked storage, not just inaccessible to children. Locked storage consists of a lock and key, combination, or magnet lock. The plastic cabinet locks or “kiddie locks” do not meet the requirements for locked storage. They do, however, meet the requirements for inaccessibility. Technical Assistance and Consultation: When new staff are hired, they may bring in Health and Safety training they have completed within the last year only. Trainings that were completed more than a year before hire are not accepted. New staff have 90 days to complete Recognizing and Responding to Suspicion of Child Maltreatment and CPR/First Aid certifications. They must complete the remainder of the Health and Safety trainings within one year of employment. I encouraged you to use the Health and Safety training log to ensure all topics are covered. CPR and First Aid certification cards should be on file for all staff who have obtained these certifications. The training certificate only verifies the staff member attended the training, not that the certification was achieved. We disused that at least one person on staff must have obtained playground safety training. This person should be the staff member who conducts the playground inspections. Documentation of this training must be kept on file. One staff member must also complete Emergency Preparedness and Response in Child Care Training. The school’s critical incident training may be used as an equivalency to this training as long as documentation of completion is available. The school’s Risk Management Plan may be used instead of completing the EPR plan in the emergency management portal. However, it should be reviewed with staff and signed verification available upon hire and at least annually. We discussed that although only two shelter-in-place or lockdown drills are required to meet DPI requirements, they must be conducted once every three months to meet child care requirements. Therefore, additional drills may be needed for the preschool group. We explained today that the time of arrival and departure must be recorded for each child. The documentation available today consisted of only initials rather than the times. I also reminded you that this documentation must be kept for all children, including bus riders as well as car riders. Care should be taken to ensure the children’s belongings are not hanging out of the child’s cubby and allowed to touch the floor or another child’s belongings. We discussed that a compliance history score of at least 75% must be maintained in order to qualify for a license at the end of the temporary time period. RATED LICENSE: Today we discussed the rated license process. You stated you planned to apply for a Two though Five Star Rated License at the end of the temporary time period. We also discussed that you would need to have an Environment Rating Scale Assessment conducted in order to meet NC Pre-K program requirements. I notified you that we would need to request the ERS assessment no later than the third month of the temporary time period in order to have the assessment conducted before the temporary expires. I encouraged you to ensure all staff have requested evaluations for their positions using the WORKS system. I asked that you submit the rated license application as soon as possible. It is available on the Division’s website under the provider documents tab. The Importance of Providing Quality Child Care Providing quality child care is essential for children. There is ample research demonstrating that high-quality child-care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. 1. The Cost, Quality and Child Outcomes in Child Care Centers Study and a follow-up study done several years later found that quality child care is primarily related to higher staff/child ratios, administrators’ prior experience, wages, higher staff education levels and staff members’ continued participation in formal and specialized training. This study found that children attending higher quality centers scored better in math and language skills, had more positive interactions with peers, and had fewer behavior problems. 2. The High/Scope Perry Preschool Study followed children from their preschool years through age 40 and found that high-quality preschool programs significantly increased children’s future contributions through increased intellectual and social development, school success, economic performance, and reduced commission of crimes in adulthood. One of the most quoted results of this study is that for every dollar invested in children’s early care and education there is a $17 return to society in terms of crime and education savings, increased taxes collected, and welfare savings. There are many other studies including the Abecedarian Project, the Arnett Caregiver Interaction Study, and the NC Rated License Assessment Project. What the research tells us, in a nutshell, is that high quality child care has a positive impact on children’s later school success. The key to quality experiences for children is interaction with and stimulation from educated, trained teachers. The neuroscience associated with brain research is complicated, but its lesson is simple: babies' brains develop at astonishing rates in the first few years after birth. Young children have a tremendous capacity to learn from the moment they are born, but optimal development hinges on the experiences provided for them by the adults who take care of them. A follow up visit may be conducted in the near future to verify compliance with violations documented during the visit. Please contact me at (910) 824-0123 or at becky.jackson@dhhs.nc.gov if I can be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: BECKY JACKSON Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 13 Completed Date: 9/4/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for this DPI operated facility’s the first temporary time period visit. The facility’s Temporary License was issued July 26, 2024 and is valid through January 26, 2025. Restrictions on the permit include a first shift capacity of 20 children ages 3 to 5 years old. Teraesa Leak, Licensing Supervisor, assisted me with today’s visit. A staff member from the local partnership for children was also present today, observing in the classroom. D. Pope, Principal/Administrator was not available when we arrived. However, she assisted with the records monitoring portion of the visit and the exit interview. One classroom is operating with 18 children enrolled and 13 children present today. This classroom is a blended NC Pre-K and Exceptional Children’s classroom. During today’s visit, the children were engaged in free play. I monitored your classroom environment, outdoor play area, a sampling children's records, staff records, and required center records. I used the North Carolina Child Care Requirements and Compliance Listing as basic monitoring tools during the visit. Your classroom has a variety of developmentally appropriate learning materials and equipment and the activity centers are well arranged. The license was posted along with the NC Summary of the Law and safe arrival and departure procedures. The emergency medical care plan and emergency telephone numbers were also posted. Activity plans and daily schedules were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The time of arrival was not available for any of the thirteen children present today. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated August 26 to 30, 2024. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A snack menu was not available. 10A NCAC 09 .0901(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bleach was observed in an unlocked cabinet over the sink. A bottle of hand sanitizer containing a "drug facts" label was observed attached to a child's bookbag in the child's cubby. .2820(b) 1043 All staff records, except financial records, were not made available for review. Staff files containing an off-site records form, emergency information, documentation of education and early childhood experience, receipt of the Shaken Baby Syndrome and Abusive Head Trauma Policy, documentation of review of the emergency medical care plan and documentation of review of the emergency preparedness plan were not available today. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of First Aid certification was not on file for any of the staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of CPR certification was not on file for any of the staff members. .1102(d) 1301 Center did not maintain a record of daily attendance. Daily attendance records were not availble. GS 110-91(9) 1757 A valid qualification letter was not on file and available to review at the facility. Qualification letters were not on file for three staff members today. G.S. 110-90.2(b) & (d) & .2703(e) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 18, 2024. The compliance letter should be sent to me via email. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. An extension from management will need to be requested. We discussed the outdoor play area today. The classroom staff stated they are uncomfortable using the open grassy area as there are “runners” in the classroom, and the lack of a fenced area would pose a safety concern. You stated the school is in process of having a fenced outdoor play area installed, however a date for completion is not available. We spoke via telephone with central office staff regarding plans for the outdoor play area, stressing the need for this to be completed as soon as possible. We discussed temporarily using the fenced area adjacent to the open grassy area described as the EC playground. We discussed that the fence does not meet the child care requirements as it is not four feet in height from the inside, and that one piece of equipment is not age appropriate. Ways to make this slide inaccessible were discussed. We also discussed the temporary use of the enclosed courtyard area down the hall from the classroom. We noted that the group does not have to all go out at one time, that the group may be divided for outdoor play as long as staff/child ratio is maintained. We reminded you that all children must go outdoors daily when weather conditions permit, however this must be done safely. We discussed the observations in the classroom, noting some of the behaviors observed. I will touch base with the owner representative to discuss the issue further. Staff file requirements were also discussed today. I encouraged you to use the file checklists available on the DCDEE website to ensure all requirements are met. Many items needed were not on file today, including Criminal Background Qualification letters. A review of the CBC system provided information that all staff present today have received qualification. We noted on the checklist items that may be covered by the off-site records verification form. The use of this form was discussed, and it was stressed that by signing this form the signor is stating they have verified the information listed is available off-site for the staff members listed on the second page. All other items, as well as the off-site form, must be kept on-site, and must be available for review. We discussed the storage of hazardous products today. We discussed that the hand sanitizer attached to the book bag observed in one child’s cubby had a “drug facts” label. This product would need to be kept in locked storage. We also discussed that a bottle of bleach was observed unlocked in a high cabinet. This product must also be kept in locked storage, not just inaccessible to children. Locked storage consists of a lock and key, combination, or magnet lock. The plastic cabinet locks or “kiddie locks” do not meet the requirements for locked storage. They do, however, meet the requirements for inaccessibility. Technical Assistance and Consultation: When new staff are hired, they may bring in Health and Safety training they have completed within the last year only. Trainings that were completed more than a year before hire are not accepted. New staff have 90 days to complete Recognizing and Responding to Suspicion of Child Maltreatment and CPR/First Aid certifications. They must complete the remainder of the Health and Safety trainings within one year of employment. I encouraged you to use the Health and Safety training log to ensure all topics are covered. CPR and First Aid certification cards should be on file for all staff who have obtained these certifications. The training certificate only verifies the staff member attended the training, not that the certification was achieved. We disused that at least one person on staff must have obtained playground safety training. This person should be the staff member who conducts the playground inspections. Documentation of this training must be kept on file. One staff member must also complete Emergency Preparedness and Response in Child Care Training. The school’s critical incident training may be used as an equivalency to this training as long as documentation of completion is available. The school’s Risk Management Plan may be used instead of completing the EPR plan in the emergency management portal. However, it should be reviewed with staff and signed verification available upon hire and at least annually. We discussed that although only two shelter-in-place or lockdown drills are required to meet DPI requirements, they must be conducted once every three months to meet child care requirements. Therefore, additional drills may be needed for the preschool group. We explained today that the time of arrival and departure must be recorded for each child. The documentation available today consisted of only initials rather than the times. I also reminded you that this documentation must be kept for all children, including bus riders as well as car riders. Care should be taken to ensure the children’s belongings are not hanging out of the child’s cubby and allowed to touch the floor or another child’s belongings. We discussed that a compliance history score of at least 75% must be maintained in order to qualify for a license at the end of the temporary time period. RATED LICENSE: Today we discussed the rated license process. You stated you planned to apply for a Two though Five Star Rated License at the end of the temporary time period. We also discussed that you would need to have an Environment Rating Scale Assessment conducted in order to meet NC Pre-K program requirements. I notified you that we would need to request the ERS assessment no later than the third month of the temporary time period in order to have the assessment conducted before the temporary expires. I encouraged you to ensure all staff have requested evaluations for their positions using the WORKS system. I asked that you submit the rated license application as soon as possible. It is available on the Division’s website under the provider documents tab. The Importance of Providing Quality Child Care Providing quality child care is essential for children. There is ample research demonstrating that high-quality child-care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. 1. The Cost, Quality and Child Outcomes in Child Care Centers Study and a follow-up study done several years later found that quality child care is primarily related to higher staff/child ratios, administrators’ prior experience, wages, higher staff education levels and staff members’ continued participation in formal and specialized training. This study found that children attending higher quality centers scored better in math and language skills, had more positive interactions with peers, and had fewer behavior problems. 2. The High/Scope Perry Preschool Study followed children from their preschool years through age 40 and found that high-quality preschool programs significantly increased children’s future contributions through increased intellectual and social development, school success, economic performance, and reduced commission of crimes in adulthood. One of the most quoted results of this study is that for every dollar invested in children’s early care and education there is a $17 return to society in terms of crime and education savings, increased taxes collected, and welfare savings. There are many other studies including the Abecedarian Project, the Arnett Caregiver Interaction Study, and the NC Rated License Assessment Project. What the research tells us, in a nutshell, is that high quality child care has a positive impact on children’s later school success. The key to quality experiences for children is interaction with and stimulation from educated, trained teachers. The neuroscience associated with brain research is complicated, but its lesson is simple: babies' brains develop at astonishing rates in the first few years after birth. Young children have a tremendous capacity to learn from the moment they are born, but optimal development hinges on the experiences provided for them by the adults who take care of them. A follow up visit may be conducted in the near future to verify compliance with violations documented during the visit. Please contact me at (910) 824-0123 or at becky.jackson@dhhs.nc.gov if I can be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: BECKY JACKSON Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 13 Completed Date: 9/4/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for this DPI operated facility’s the first temporary time period visit. The facility’s Temporary License was issued July 26, 2024 and is valid through January 26, 2025. Restrictions on the permit include a first shift capacity of 20 children ages 3 to 5 years old. Teraesa Leak, Licensing Supervisor, assisted me with today’s visit. A staff member from the local partnership for children was also present today, observing in the classroom. D. Pope, Principal/Administrator was not available when we arrived. However, she assisted with the records monitoring portion of the visit and the exit interview. One classroom is operating with 18 children enrolled and 13 children present today. This classroom is a blended NC Pre-K and Exceptional Children’s classroom. During today’s visit, the children were engaged in free play. I monitored your classroom environment, outdoor play area, a sampling children's records, staff records, and required center records. I used the North Carolina Child Care Requirements and Compliance Listing as basic monitoring tools during the visit. Your classroom has a variety of developmentally appropriate learning materials and equipment and the activity centers are well arranged. The license was posted along with the NC Summary of the Law and safe arrival and departure procedures. The emergency medical care plan and emergency telephone numbers were also posted. Activity plans and daily schedules were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The time of arrival was not available for any of the thirteen children present today. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated August 26 to 30, 2024. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A snack menu was not available. 10A NCAC 09 .0901(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bleach was observed in an unlocked cabinet over the sink. A bottle of hand sanitizer containing a "drug facts" label was observed attached to a child's bookbag in the child's cubby. .2820(b) 1043 All staff records, except financial records, were not made available for review. Staff files containing an off-site records form, emergency information, documentation of education and early childhood experience, receipt of the Shaken Baby Syndrome and Abusive Head Trauma Policy, documentation of review of the emergency medical care plan and documentation of review of the emergency preparedness plan were not available today. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of First Aid certification was not on file for any of the staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of CPR certification was not on file for any of the staff members. .1102(d) 1301 Center did not maintain a record of daily attendance. Daily attendance records were not availble. GS 110-91(9) 1757 A valid qualification letter was not on file and available to review at the facility. Qualification letters were not on file for three staff members today. G.S. 110-90.2(b) & (d) & .2703(e) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 18, 2024. The compliance letter should be sent to me via email. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. An extension from management will need to be requested. We discussed the outdoor play area today. The classroom staff stated they are uncomfortable using the open grassy area as there are “runners” in the classroom, and the lack of a fenced area would pose a safety concern. You stated the school is in process of having a fenced outdoor play area installed, however a date for completion is not available. We spoke via telephone with central office staff regarding plans for the outdoor play area, stressing the need for this to be completed as soon as possible. We discussed temporarily using the fenced area adjacent to the open grassy area described as the EC playground. We discussed that the fence does not meet the child care requirements as it is not four feet in height from the inside, and that one piece of equipment is not age appropriate. Ways to make this slide inaccessible were discussed. We also discussed the temporary use of the enclosed courtyard area down the hall from the classroom. We noted that the group does not have to all go out at one time, that the group may be divided for outdoor play as long as staff/child ratio is maintained. We reminded you that all children must go outdoors daily when weather conditions permit, however this must be done safely. We discussed the observations in the classroom, noting some of the behaviors observed. I will touch base with the owner representative to discuss the issue further. Staff file requirements were also discussed today. I encouraged you to use the file checklists available on the DCDEE website to ensure all requirements are met. Many items needed were not on file today, including Criminal Background Qualification letters. A review of the CBC system provided information that all staff present today have received qualification. We noted on the checklist items that may be covered by the off-site records verification form. The use of this form was discussed, and it was stressed that by signing this form the signor is stating they have verified the information listed is available off-site for the staff members listed on the second page. All other items, as well as the off-site form, must be kept on-site, and must be available for review. We discussed the storage of hazardous products today. We discussed that the hand sanitizer attached to the book bag observed in one child’s cubby had a “drug facts” label. This product would need to be kept in locked storage. We also discussed that a bottle of bleach was observed unlocked in a high cabinet. This product must also be kept in locked storage, not just inaccessible to children. Locked storage consists of a lock and key, combination, or magnet lock. The plastic cabinet locks or “kiddie locks” do not meet the requirements for locked storage. They do, however, meet the requirements for inaccessibility. Technical Assistance and Consultation: When new staff are hired, they may bring in Health and Safety training they have completed within the last year only. Trainings that were completed more than a year before hire are not accepted. New staff have 90 days to complete Recognizing and Responding to Suspicion of Child Maltreatment and CPR/First Aid certifications. They must complete the remainder of the Health and Safety trainings within one year of employment. I encouraged you to use the Health and Safety training log to ensure all topics are covered. CPR and First Aid certification cards should be on file for all staff who have obtained these certifications. The training certificate only verifies the staff member attended the training, not that the certification was achieved. We disused that at least one person on staff must have obtained playground safety training. This person should be the staff member who conducts the playground inspections. Documentation of this training must be kept on file. One staff member must also complete Emergency Preparedness and Response in Child Care Training. The school’s critical incident training may be used as an equivalency to this training as long as documentation of completion is available. The school’s Risk Management Plan may be used instead of completing the EPR plan in the emergency management portal. However, it should be reviewed with staff and signed verification available upon hire and at least annually. We discussed that although only two shelter-in-place or lockdown drills are required to meet DPI requirements, they must be conducted once every three months to meet child care requirements. Therefore, additional drills may be needed for the preschool group. We explained today that the time of arrival and departure must be recorded for each child. The documentation available today consisted of only initials rather than the times. I also reminded you that this documentation must be kept for all children, including bus riders as well as car riders. Care should be taken to ensure the children’s belongings are not hanging out of the child’s cubby and allowed to touch the floor or another child’s belongings. We discussed that a compliance history score of at least 75% must be maintained in order to qualify for a license at the end of the temporary time period. RATED LICENSE: Today we discussed the rated license process. You stated you planned to apply for a Two though Five Star Rated License at the end of the temporary time period. We also discussed that you would need to have an Environment Rating Scale Assessment conducted in order to meet NC Pre-K program requirements. I notified you that we would need to request the ERS assessment no later than the third month of the temporary time period in order to have the assessment conducted before the temporary expires. I encouraged you to ensure all staff have requested evaluations for their positions using the WORKS system. I asked that you submit the rated license application as soon as possible. It is available on the Division’s website under the provider documents tab. The Importance of Providing Quality Child Care Providing quality child care is essential for children. There is ample research demonstrating that high-quality child-care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. 1. The Cost, Quality and Child Outcomes in Child Care Centers Study and a follow-up study done several years later found that quality child care is primarily related to higher staff/child ratios, administrators’ prior experience, wages, higher staff education levels and staff members’ continued participation in formal and specialized training. This study found that children attending higher quality centers scored better in math and language skills, had more positive interactions with peers, and had fewer behavior problems. 2. The High/Scope Perry Preschool Study followed children from their preschool years through age 40 and found that high-quality preschool programs significantly increased children’s future contributions through increased intellectual and social development, school success, economic performance, and reduced commission of crimes in adulthood. One of the most quoted results of this study is that for every dollar invested in children’s early care and education there is a $17 return to society in terms of crime and education savings, increased taxes collected, and welfare savings. There are many other studies including the Abecedarian Project, the Arnett Caregiver Interaction Study, and the NC Rated License Assessment Project. What the research tells us, in a nutshell, is that high quality child care has a positive impact on children’s later school success. The key to quality experiences for children is interaction with and stimulation from educated, trained teachers. The neuroscience associated with brain research is complicated, but its lesson is simple: babies' brains develop at astonishing rates in the first few years after birth. Young children have a tremendous capacity to learn from the moment they are born, but optimal development hinges on the experiences provided for them by the adults who take care of them. A follow up visit may be conducted in the near future to verify compliance with violations documented during the visit. Please contact me at (910) 824-0123 or at becky.jackson@dhhs.nc.gov if I can be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Highland Elementary Facility ID: 43000630 Consultant: BECKY JACKSON Operation Type: Center Case Number: Visit Date: 9/4/2024 Number Present: 13 Completed Date: 9/4/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for this DPI operated facility’s the first temporary time period visit. The facility’s Temporary License was issued July 26, 2024 and is valid through January 26, 2025. Restrictions on the permit include a first shift capacity of 20 children ages 3 to 5 years old. Teraesa Leak, Licensing Supervisor, assisted me with today’s visit. A staff member from the local partnership for children was also present today, observing in the classroom. D. Pope, Principal/Administrator was not available when we arrived. However, she assisted with the records monitoring portion of the visit and the exit interview. One classroom is operating with 18 children enrolled and 13 children present today. This classroom is a blended NC Pre-K and Exceptional Children’s classroom. During today’s visit, the children were engaged in free play. I monitored your classroom environment, outdoor play area, a sampling children's records, staff records, and required center records. I used the North Carolina Child Care Requirements and Compliance Listing as basic monitoring tools during the visit. Your classroom has a variety of developmentally appropriate learning materials and equipment and the activity centers are well arranged. The license was posted along with the NC Summary of the Law and safe arrival and departure procedures. The emergency medical care plan and emergency telephone numbers were also posted. Activity plans and daily schedules were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The time of arrival was not available for any of the thirteen children present today. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated August 26 to 30, 2024. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A snack menu was not available. 10A NCAC 09 .0901(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Bleach was observed in an unlocked cabinet over the sink. A bottle of hand sanitizer containing a "drug facts" label was observed attached to a child's bookbag in the child's cubby. .2820(b) 1043 All staff records, except financial records, were not made available for review. Staff files containing an off-site records form, emergency information, documentation of education and early childhood experience, receipt of the Shaken Baby Syndrome and Abusive Head Trauma Policy, documentation of review of the emergency medical care plan and documentation of review of the emergency preparedness plan were not available today. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of First Aid certification was not on file for any of the staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of CPR certification was not on file for any of the staff members. .1102(d) 1301 Center did not maintain a record of daily attendance. Daily attendance records were not availble. GS 110-91(9) 1757 A valid qualification letter was not on file and available to review at the facility. Qualification letters were not on file for three staff members today. G.S. 110-90.2(b) & (d) & .2703(e) All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 18, 2024. The compliance letter should be sent to me via email. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe, send a compliance letter regarding violations that were corrected and a specific plan to correct the remaining violations. An extension from management will need to be requested. We discussed the outdoor play area today. The classroom staff stated they are uncomfortable using the open grassy area as there are “runners” in the classroom, and the lack of a fenced area would pose a safety concern. You stated the school is in process of having a fenced outdoor play area installed, however a date for completion is not available. We spoke via telephone with central office staff regarding plans for the outdoor play area, stressing the need for this to be completed as soon as possible. We discussed temporarily using the fenced area adjacent to the open grassy area described as the EC playground. We discussed that the fence does not meet the child care requirements as it is not four feet in height from the inside, and that one piece of equipment is not age appropriate. Ways to make this slide inaccessible were discussed. We also discussed the temporary use of the enclosed courtyard area down the hall from the classroom. We noted that the group does not have to all go out at one time, that the group may be divided for outdoor play as long as staff/child ratio is maintained. We reminded you that all children must go outdoors daily when weather conditions permit, however this must be done safely. We discussed the observations in the classroom, noting some of the behaviors observed. I will touch base with the owner representative to discuss the issue further. Staff file requirements were also discussed today. I encouraged you to use the file checklists available on the DCDEE website to ensure all requirements are met. Many items needed were not on file today, including Criminal Background Qualification letters. A review of the CBC system provided information that all staff present today have received qualification. We noted on the checklist items that may be covered by the off-site records verification form. The use of this form was discussed, and it was stressed that by signing this form the signor is stating they have verified the information listed is available off-site for the staff members listed on the second page. All other items, as well as the off-site form, must be kept on-site, and must be available for review. We discussed the storage of hazardous products today. We discussed that the hand sanitizer attached to the book bag observed in one child’s cubby had a “drug facts” label. This product would need to be kept in locked storage. We also discussed that a bottle of bleach was observed unlocked in a high cabinet. This product must also be kept in locked storage, not just inaccessible to children. Locked storage consists of a lock and key, combination, or magnet lock. The plastic cabinet locks or “kiddie locks” do not meet the requirements for locked storage. They do, however, meet the requirements for inaccessibility. Technical Assistance and Consultation: When new staff are hired, they may bring in Health and Safety training they have completed within the last year only. Trainings that were completed more than a year before hire are not accepted. New staff have 90 days to complete Recognizing and Responding to Suspicion of Child Maltreatment and CPR/First Aid certifications. They must complete the remainder of the Health and Safety trainings within one year of employment. I encouraged you to use the Health and Safety training log to ensure all topics are covered. CPR and First Aid certification cards should be on file for all staff who have obtained these certifications. The training certificate only verifies the staff member attended the training, not that the certification was achieved. We disused that at least one person on staff must have obtained playground safety training. This person should be the staff member who conducts the playground inspections. Documentation of this training must be kept on file. One staff member must also complete Emergency Preparedness and Response in Child Care Training. The school’s critical incident training may be used as an equivalency to this training as long as documentation of completion is available. The school’s Risk Management Plan may be used instead of completing the EPR plan in the emergency management portal. However, it should be reviewed with staff and signed verification available upon hire and at least annually. We discussed that although only two shelter-in-place or lockdown drills are required to meet DPI requirements, they must be conducted once every three months to meet child care requirements. Therefore, additional drills may be needed for the preschool group. We explained today that the time of arrival and departure must be recorded for each child. The documentation available today consisted of only initials rather than the times. I also reminded you that this documentation must be kept for all children, including bus riders as well as car riders. Care should be taken to ensure the children’s belongings are not hanging out of the child’s cubby and allowed to touch the floor or another child’s belongings. We discussed that a compliance history score of at least 75% must be maintained in order to qualify for a license at the end of the temporary time period. RATED LICENSE: Today we discussed the rated license process. You stated you planned to apply for a Two though Five Star Rated License at the end of the temporary time period. We also discussed that you would need to have an Environment Rating Scale Assessment conducted in order to meet NC Pre-K program requirements. I notified you that we would need to request the ERS assessment no later than the third month of the temporary time period in order to have the assessment conducted before the temporary expires. I encouraged you to ensure all staff have requested evaluations for their positions using the WORKS system. I asked that you submit the rated license application as soon as possible. It is available on the Division’s website under the provider documents tab. The Importance of Providing Quality Child Care Providing quality child care is essential for children. There is ample research demonstrating that high-quality child-care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. 1. The Cost, Quality and Child Outcomes in Child Care Centers Study and a follow-up study done several years later found that quality child care is primarily related to higher staff/child ratios, administrators’ prior experience, wages, higher staff education levels and staff members’ continued participation in formal and specialized training. This study found that children attending higher quality centers scored better in math and language skills, had more positive interactions with peers, and had fewer behavior problems. 2. The High/Scope Perry Preschool Study followed children from their preschool years through age 40 and found that high-quality preschool programs significantly increased children’s future contributions through increased intellectual and social development, school success, economic performance, and reduced commission of crimes in adulthood. One of the most quoted results of this study is that for every dollar invested in children’s early care and education there is a $17 return to society in terms of crime and education savings, increased taxes collected, and welfare savings. There are many other studies including the Abecedarian Project, the Arnett Caregiver Interaction Study, and the NC Rated License Assessment Project. What the research tells us, in a nutshell, is that high quality child care has a positive impact on children’s later school success. The key to quality experiences for children is interaction with and stimulation from educated, trained teachers. The neuroscience associated with brain research is complicated, but its lesson is simple: babies' brains develop at astonishing rates in the first few years after birth. Young children have a tremendous capacity to learn from the moment they are born, but optimal development hinges on the experiences provided for them by the adults who take care of them. A follow up visit may be conducted in the near future to verify compliance with violations documented during the visit. Please contact me at (910) 824-0123 or at becky.jackson@dhhs.nc.gov if I can be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times