Glorious Community Childcare Center

10A NCAC 09 .0713 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 40 Completed Date: 7/8/2026 Age: From 0 To 10 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual rated license compliance visit. Chasatie Toomer, owner/administrator, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last annual compliance visit was conducted on July 23, 2025. The last sanitation inspection was conducted on February 5, 2026, earning a superior rating. That last fire inspection was conducted on March 23, 2026. The facility’s compliance history was ninety-eight (98) percent as of July 6, 2026, and was reviewed with Ms. Toomer. The North Carolina Secretary of State’s website was reviewed during the visit and Glorious Community Childcare Center, llc., was listed as current-active. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, outdoor play, participating in teacher directed activities and personal care routines. Teachers were interacting with the children and attending to their needs. Infants present were observed during tummy time and free play with the teachers interacting and responding positively to their needs. Lunch was observed and consisted of spaghetti, corn, cucumbers with ranch dressing, and milk. The following violations were observed during the visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One caregiver was present on the playground with fifteen children that included two one year olds. GS 110-91(7);.0713(a-d) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Two (2) one year olds were grouped with thirteen (13) other children on the playground with one caregiver present. .0713(a)(1) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Two (2) one year olds were present with thirteen other children that included three (2) year olds, seven (7) three year olds, two (2) four year olds and one (1) five year old. 10A NCAC 09 .0713(a)(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 23, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, NC DCDEE Attn: Turkeshia McCormick, 2201 Mail Service Center, Raleigh, NC 27699-2200, or if you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on staff/child ratio and grouping. A violation was cited for Staff/Child Ratio today. Upon my arrival at the facility, one caregiver was present on the playground with fifteen (15) children. Two children were one (1) year of age, three children were two (2) years old, seven (7) children were three years old, two (2) children were four years old and one (1) child was five years old. Refer to Child Care Rule 10A NCAC 09 .0713 (a). We discussed strategies for maintaining compliance. If there are any multi-age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. Remember that children between the ages of 12 and 24 months must not be grouped with children 3 years of age and older. As a reminder, due to the violations cited today regarding staff/child ratio, an unannounced follow-up visit will be conducted within two weeks. QRIS Pathways to the Stars: During today’s visit, I reviewed the following : • Application for a Rated License Assessment • Family and Community Engagement Standards for Child Care Center with 3-4 additional options selected depending on the star level • Facility Continuous Quality Improvement (CQI) Plan • Staff Information and Education Worksheet I verified the following during today’s visit: • The program is meeting enhanced staff/child ratios • The program is meeting enhanced space • The program is using an approved curriculum-Creative Curriculum/Teaching Strategies • The program will conduct annual assessments on the children using an approved assessment tool. • The program provides coaching/training options for administrators and lead teachers. The administrator was reminded to ensure that all staff have updated WORKS letters on file including new staff. Once the facility is ready to proceed with QRIS Pathway #2, Ms. Toomer will contact me to schedule a visit. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Toomer. If you have any questions, please contact me at Turkeshia.mccormick@dhhs.nc.gov or at (910) 708-0895. You may also contact Licensing Supervisor, Janet Edwards at janet.edwards@dhhs.nc.gov or by phone at (910) 709-4160. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 40 Completed Date: 7/8/2026 Age: From 0 To 10 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual rated license compliance visit. Chasatie Toomer, owner/administrator, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last annual compliance visit was conducted on July 23, 2025. The last sanitation inspection was conducted on February 5, 2026, earning a superior rating. That last fire inspection was conducted on March 23, 2026. The facility’s compliance history was ninety-eight (98) percent as of July 6, 2026, and was reviewed with Ms. Toomer. The North Carolina Secretary of State’s website was reviewed during the visit and Glorious Community Childcare Center, llc., was listed as current-active. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, outdoor play, participating in teacher directed activities and personal care routines. Teachers were interacting with the children and attending to their needs. Infants present were observed during tummy time and free play with the teachers interacting and responding positively to their needs. Lunch was observed and consisted of spaghetti, corn, cucumbers with ranch dressing, and milk. The following violations were observed during the visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One caregiver was present on the playground with fifteen children that included two one year olds. GS 110-91(7);.0713(a-d) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Two (2) one year olds were grouped with thirteen (13) other children on the playground with one caregiver present. .0713(a)(1) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Two (2) one year olds were present with thirteen other children that included three (2) year olds, seven (7) three year olds, two (2) four year olds and one (1) five year old. 10A NCAC 09 .0713(a)(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 23, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, NC DCDEE Attn: Turkeshia McCormick, 2201 Mail Service Center, Raleigh, NC 27699-2200, or if you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on staff/child ratio and grouping. A violation was cited for Staff/Child Ratio today. Upon my arrival at the facility, one caregiver was present on the playground with fifteen (15) children. Two children were one (1) year of age, three children were two (2) years old, seven (7) children were three years old, two (2) children were four years old and one (1) child was five years old. Refer to Child Care Rule 10A NCAC 09 .0713 (a). We discussed strategies for maintaining compliance. If there are any multi-age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. Remember that children between the ages of 12 and 24 months must not be grouped with children 3 years of age and older. As a reminder, due to the violations cited today regarding staff/child ratio, an unannounced follow-up visit will be conducted within two weeks. QRIS Pathways to the Stars: During today’s visit, I reviewed the following : • Application for a Rated License Assessment • Family and Community Engagement Standards for Child Care Center with 3-4 additional options selected depending on the star level • Facility Continuous Quality Improvement (CQI) Plan • Staff Information and Education Worksheet I verified the following during today’s visit: • The program is meeting enhanced staff/child ratios • The program is meeting enhanced space • The program is using an approved curriculum-Creative Curriculum/Teaching Strategies • The program will conduct annual assessments on the children using an approved assessment tool. • The program provides coaching/training options for administrators and lead teachers. The administrator was reminded to ensure that all staff have updated WORKS letters on file including new staff. Once the facility is ready to proceed with QRIS Pathway #2, Ms. Toomer will contact me to schedule a visit. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Toomer. If you have any questions, please contact me at Turkeshia.mccormick@dhhs.nc.gov or at (910) 708-0895. You may also contact Licensing Supervisor, Janet Edwards at janet.edwards@dhhs.nc.gov or by phone at (910) 709-4160. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 40 Completed Date: 7/8/2026 Age: From 0 To 10 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual rated license compliance visit. Chasatie Toomer, owner/administrator, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last annual compliance visit was conducted on July 23, 2025. The last sanitation inspection was conducted on February 5, 2026, earning a superior rating. That last fire inspection was conducted on March 23, 2026. The facility’s compliance history was ninety-eight (98) percent as of July 6, 2026, and was reviewed with Ms. Toomer. The North Carolina Secretary of State’s website was reviewed during the visit and Glorious Community Childcare Center, llc., was listed as current-active. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, outdoor play, participating in teacher directed activities and personal care routines. Teachers were interacting with the children and attending to their needs. Infants present were observed during tummy time and free play with the teachers interacting and responding positively to their needs. Lunch was observed and consisted of spaghetti, corn, cucumbers with ranch dressing, and milk. The following violations were observed during the visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One caregiver was present on the playground with fifteen children that included two one year olds. GS 110-91(7);.0713(a-d) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Two (2) one year olds were grouped with thirteen (13) other children on the playground with one caregiver present. .0713(a)(1) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Two (2) one year olds were present with thirteen other children that included three (2) year olds, seven (7) three year olds, two (2) four year olds and one (1) five year old. 10A NCAC 09 .0713(a)(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 23, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, NC DCDEE Attn: Turkeshia McCormick, 2201 Mail Service Center, Raleigh, NC 27699-2200, or if you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on staff/child ratio and grouping. A violation was cited for Staff/Child Ratio today. Upon my arrival at the facility, one caregiver was present on the playground with fifteen (15) children. Two children were one (1) year of age, three children were two (2) years old, seven (7) children were three years old, two (2) children were four years old and one (1) child was five years old. Refer to Child Care Rule 10A NCAC 09 .0713 (a). We discussed strategies for maintaining compliance. If there are any multi-age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. Remember that children between the ages of 12 and 24 months must not be grouped with children 3 years of age and older. As a reminder, due to the violations cited today regarding staff/child ratio, an unannounced follow-up visit will be conducted within two weeks. QRIS Pathways to the Stars: During today’s visit, I reviewed the following : • Application for a Rated License Assessment • Family and Community Engagement Standards for Child Care Center with 3-4 additional options selected depending on the star level • Facility Continuous Quality Improvement (CQI) Plan • Staff Information and Education Worksheet I verified the following during today’s visit: • The program is meeting enhanced staff/child ratios • The program is meeting enhanced space • The program is using an approved curriculum-Creative Curriculum/Teaching Strategies • The program will conduct annual assessments on the children using an approved assessment tool. • The program provides coaching/training options for administrators and lead teachers. The administrator was reminded to ensure that all staff have updated WORKS letters on file including new staff. Once the facility is ready to proceed with QRIS Pathway #2, Ms. Toomer will contact me to schedule a visit. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Toomer. If you have any questions, please contact me at Turkeshia.mccormick@dhhs.nc.gov or at (910) 708-0895. You may also contact Licensing Supervisor, Janet Edwards at janet.edwards@dhhs.nc.gov or by phone at (910) 709-4160. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 7 Completed Date: 7/23/2025 Age: From 0 To 7 Total Minutes: 135 Time In: 01:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Chasatie Toomer, owner/administrator, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last annual compliance visit was conducted on August 13, 2024. The last sanitation inspection was conducted on December 19, 2024, earning a superior rating. The last fire inspection was conducted on March 24, 2025. The program compliance history was ninety-five (95) percent as of 7/22/2025. The NC Secretary of State website was reviewed on July 22, 2025 and Glorious Community Childcare Center, LLC. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed in naptime and transitions from nap to snack and free play and toileting and handwashing and eating lunch. Infants enrolled were observed during tummy time, personal care routines, diapering and free play. Lunch consisted of turkey and cheese sandwiches, applesauce and milk. The following violations were observed during the visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. T. Toomer who was hired on 7/11/2025, has not been entered into ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on routinely checking the ABCMS system to ensure that the staff roster is updated. Remember to remove any former employees once they are terminated. Add new employees as soon as they begin employment. Make sure that any aliases or other names are listed on the application as well. This makes it easier to find employees who may have gotten married and have not had a chance to change their last name within the system. You stated that you have been in contact with your corporate office in regard to the issue you are experiencing. Contact information for the Criminal Background Check Unit is (919)814-8401. Please keep me updated and once those changes have been made within the system, complete your compliance letter. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. I was unable to monitor transportation during this visit. Please remember to contact me in the near future to schedule a courtesy visit to come and monitor that compliance. As we discussed, if you plan on taking any field trips to any splash pads or swimming pools or any other contained bodies of water, you must update you aquatic policy and review it with both staff and families and have them sign off saying that they have received and acknowledged the revised policy. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov. if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 7 Completed Date: 7/23/2025 Age: From 0 To 7 Total Minutes: 135 Time In: 01:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Chasatie Toomer, owner/administrator, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last annual compliance visit was conducted on August 13, 2024. The last sanitation inspection was conducted on December 19, 2024, earning a superior rating. The last fire inspection was conducted on March 24, 2025. The program compliance history was ninety-five (95) percent as of 7/22/2025. The NC Secretary of State website was reviewed on July 22, 2025 and Glorious Community Childcare Center, LLC. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed in naptime and transitions from nap to snack and free play and toileting and handwashing and eating lunch. Infants enrolled were observed during tummy time, personal care routines, diapering and free play. Lunch consisted of turkey and cheese sandwiches, applesauce and milk. The following violations were observed during the visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. T. Toomer who was hired on 7/11/2025, has not been entered into ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on routinely checking the ABCMS system to ensure that the staff roster is updated. Remember to remove any former employees once they are terminated. Add new employees as soon as they begin employment. Make sure that any aliases or other names are listed on the application as well. This makes it easier to find employees who may have gotten married and have not had a chance to change their last name within the system. You stated that you have been in contact with your corporate office in regard to the issue you are experiencing. Contact information for the Criminal Background Check Unit is (919)814-8401. Please keep me updated and once those changes have been made within the system, complete your compliance letter. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. I was unable to monitor transportation during this visit. Please remember to contact me in the near future to schedule a courtesy visit to come and monitor that compliance. As we discussed, if you plan on taking any field trips to any splash pads or swimming pools or any other contained bodies of water, you must update you aquatic policy and review it with both staff and families and have them sign off saying that they have received and acknowledged the revised policy. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov. if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: 0525-048L Visit Date: 5/7/2025 Number Present: 13 Completed Date: 5/7/2025 Age: From 0 To 5 Total Minutes: 110 Time In: 10:30 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns of violations of child care requirements. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Three new staff members have been hired since my last visit. Those files were reviewed, and one violation was cited. I observed the indoor and outdoor spaces used by the children. Today’s menu consisted of fish sticks, baked beans, applesauce, sliced wheat bread and milk. Based on information provided on May 6, 2025, there are concerns of violations of child care requirements. I interviewed Chasatie Toomer, the Administrator, and one staff member regarding allegations during today’s visit. Ms. Toomer stated that she has hired three new employees since my last visit. She also stated she spends time throughout the day in each classroom to observe the teachers with the children. She stated that she has not had any concerns about any of the staff. During my interview with Teacher A, they stated that they do not have any concerns regarding any of the staff or any about any of the classroom environments. She stated that they all work as a team. During the visit I was able to observe the children in the spaces used by the infants, toddlers and preschoolers during freeplay, personal care routines, outdoor play, meal times and napping. Sign in and sign out sheets and attendance sheets for each class were also reviewed. I also checked the ABCMS portal to verify that each employee had current background checks. I also spoke with the Criminal Background Check Unit and they were able to verify employee’s current records. Based on the interviews and observations, the allegations of child care requirements were unsubstantiated. The following violation was cited: Violation Number Comment Rule 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. During today's visit, one new employee who had not completed the training was working alone in the space used by the infants. .01102 (f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 21, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on the importance of ensuring that at least one staff member who has a current ITS-SIDS certificate on file is in the space used by the infants at all times. Individuals who are within their first three months of employment do have ninety (90) days to complete the training and can work in the space used by the infants until the training has been completed. However, there must be another employee has completed the training in that space as well. I recommend that as of right now, any employees that are hired, complete the training immediately or already have a valid certificate before employment. This can be helpful when staffing is low or when you are needed in other areas of the facility and can’t stay in the classroom with the other teacher. As a reminder, please remember to log into the ABCMS (criminal background check) portal and link your employees to the facility. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: 0824-261L Visit Date: 8/29/2024 Number Present: 11 Completed Date: 8/29/2024 Age: From 1 To 4 Total Minutes: 155 Time In: 09:45 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. I reviewed the allegation with the administrator, Chasatie Toomer and she was given the opportunity to respond. The allegations are as follows: There is a concern that diapers are not being changed when soiled. There is a concern that children do not freely have access to water while in care. There is a concern that staff are not interacting with children in a nurturing and caring manner. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. No new staff have been employed since my last visit. The facility did have one new volunteer. I observed the indoor and outdoor spaces used by the children, A total of eleven children were present. I observed the educators and children in the classrooms used by the toddlers and preschoolers in outdoor play, free play and routines such as handwashing and diapering and toileting. The infants were not present during today’s visit. Today’s menu consisted of chicken patties, macaroni and cheese, wheat bread carrots and milk. Based on information provided, August 19, 2024, I interviewed the administrator, Chasatie Toomer and two staff members. During my interview with Teacher A, she stated that diapers checks, and changes are completed every two hours and when needed in between. She stated that she currently did not document each diaper change every day but that she does document it a few days of the week. She also stated that children are offered water throughout the day and it is available upon request. During my interview with Teacher B, she stated that she does not typically have children who use diapers or pullups. She also stated that children are offered water throughout the day and showed me where the pitcher of water is for the class was located. She stated that the children are able to get water on their own if they want or need it. During my interview with the administrator, she stated that she currently uses ProCare as a communication tool between the staff and the families. She stated that the teacher in the space used by the infant’s documents diaper changes daily and uses ProCare to relay this information to the families. She stated that she is currently training her other staff on the use of ProCare to communicate with families. According to her, diapers and pullups are checked every two hours and when needed in between those times. She stated that each class is given water pitchers and that they children are offered water through out the day and if they ask for it. According to Ms. Toomer, there was recently an incident involving a family that happened in front of a child during a morning arrival. She stated that on this particular day, the center opened at 7:00am instead of 5:30am and that the families had been informed of the change. She stated that when the center opened for the day at 7:00am, a father and mother came into the space used by the preschoolers to discuss the change to the center’s opening hours. She stated that at some point during the conversation both she and one of the parents got loud and began to shout. She stated that there was at least one child was present at that time. Based on the above information, this allegations regarding a concern that diapers are not being changed when soiled and a concern that children do not freely have access to water while in care were unsubstantiated. The allegation regarding a concern that concern that staff are not interacting with children in a nurturing and caring manner was substantiated. The following violation was observed during today’s visit: Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. The Administrator did not attend to the children in a nurturing manner by arguing with parents for five minutes while children were being dropped off for care. G.S. 110-91(10) 1041 Prior to employment a Criminal Background Check was not completed. A volunteer was left alone on the playground with five children. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A volunteer was left alone on the playground with five children. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your compliance history was eighty-nine (89) prior to today’s visit. The violation(s) documented must be corrected immediately. On or before September 13, 2024, (an extra day was given due to the Holiday) I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please note that because the allegation was substantiated, an Administrative Action may be issued and a follow-up visit will be conducted within two weeks from today’s visit. Technical assistance was offered on ensuring that all the required paperwork for each position is completed upon hire and that required documentation is completed prior to a position or role change. Volunteers must not be used as part of ratio or alone for supervision. According to DCDEE a “Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. Technical assistance was also offered on providing staff other ways to call for assistance when needed. Two way radios can be a good way for staff to communicate and ask for help when it is not feasible for them to leave the classrooms. Please note that Gema Castiueire-Hernandez must not be used for ratio until she has a qualifying letter on file. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with the administrator, Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, @ (910) 308-0895 or Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards at, Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: 0824-261L Visit Date: 8/29/2024 Number Present: 11 Completed Date: 8/29/2024 Age: From 1 To 4 Total Minutes: 155 Time In: 09:45 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. I reviewed the allegation with the administrator, Chasatie Toomer and she was given the opportunity to respond. The allegations are as follows: There is a concern that diapers are not being changed when soiled. There is a concern that children do not freely have access to water while in care. There is a concern that staff are not interacting with children in a nurturing and caring manner. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. No new staff have been employed since my last visit. The facility did have one new volunteer. I observed the indoor and outdoor spaces used by the children, A total of eleven children were present. I observed the educators and children in the classrooms used by the toddlers and preschoolers in outdoor play, free play and routines such as handwashing and diapering and toileting. The infants were not present during today’s visit. Today’s menu consisted of chicken patties, macaroni and cheese, wheat bread carrots and milk. Based on information provided, August 19, 2024, I interviewed the administrator, Chasatie Toomer and two staff members. During my interview with Teacher A, she stated that diapers checks, and changes are completed every two hours and when needed in between. She stated that she currently did not document each diaper change every day but that she does document it a few days of the week. She also stated that children are offered water throughout the day and it is available upon request. During my interview with Teacher B, she stated that she does not typically have children who use diapers or pullups. She also stated that children are offered water throughout the day and showed me where the pitcher of water is for the class was located. She stated that the children are able to get water on their own if they want or need it. During my interview with the administrator, she stated that she currently uses ProCare as a communication tool between the staff and the families. She stated that the teacher in the space used by the infant’s documents diaper changes daily and uses ProCare to relay this information to the families. She stated that she is currently training her other staff on the use of ProCare to communicate with families. According to her, diapers and pullups are checked every two hours and when needed in between those times. She stated that each class is given water pitchers and that they children are offered water through out the day and if they ask for it. According to Ms. Toomer, there was recently an incident involving a family that happened in front of a child during a morning arrival. She stated that on this particular day, the center opened at 7:00am instead of 5:30am and that the families had been informed of the change. She stated that when the center opened for the day at 7:00am, a father and mother came into the space used by the preschoolers to discuss the change to the center’s opening hours. She stated that at some point during the conversation both she and one of the parents got loud and began to shout. She stated that there was at least one child was present at that time. Based on the above information, this allegations regarding a concern that diapers are not being changed when soiled and a concern that children do not freely have access to water while in care were unsubstantiated. The allegation regarding a concern that concern that staff are not interacting with children in a nurturing and caring manner was substantiated. The following violation was observed during today’s visit: Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. The Administrator did not attend to the children in a nurturing manner by arguing with parents for five minutes while children were being dropped off for care. G.S. 110-91(10) 1041 Prior to employment a Criminal Background Check was not completed. A volunteer was left alone on the playground with five children. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A volunteer was left alone on the playground with five children. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your compliance history was eighty-nine (89) prior to today’s visit. The violation(s) documented must be corrected immediately. On or before September 13, 2024, (an extra day was given due to the Holiday) I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please note that because the allegation was substantiated, an Administrative Action may be issued and a follow-up visit will be conducted within two weeks from today’s visit. Technical assistance was offered on ensuring that all the required paperwork for each position is completed upon hire and that required documentation is completed prior to a position or role change. Volunteers must not be used as part of ratio or alone for supervision. According to DCDEE a “Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. Technical assistance was also offered on providing staff other ways to call for assistance when needed. Two way radios can be a good way for staff to communicate and ask for help when it is not feasible for them to leave the classrooms. Please note that Gema Castiueire-Hernandez must not be used for ratio until she has a qualifying letter on file. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with the administrator, Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, @ (910) 308-0895 or Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards at, Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: 0824-261L Visit Date: 8/29/2024 Number Present: 11 Completed Date: 8/29/2024 Age: From 1 To 4 Total Minutes: 155 Time In: 09:45 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. I reviewed the allegation with the administrator, Chasatie Toomer and she was given the opportunity to respond. The allegations are as follows: There is a concern that diapers are not being changed when soiled. There is a concern that children do not freely have access to water while in care. There is a concern that staff are not interacting with children in a nurturing and caring manner. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. No new staff have been employed since my last visit. The facility did have one new volunteer. I observed the indoor and outdoor spaces used by the children, A total of eleven children were present. I observed the educators and children in the classrooms used by the toddlers and preschoolers in outdoor play, free play and routines such as handwashing and diapering and toileting. The infants were not present during today’s visit. Today’s menu consisted of chicken patties, macaroni and cheese, wheat bread carrots and milk. Based on information provided, August 19, 2024, I interviewed the administrator, Chasatie Toomer and two staff members. During my interview with Teacher A, she stated that diapers checks, and changes are completed every two hours and when needed in between. She stated that she currently did not document each diaper change every day but that she does document it a few days of the week. She also stated that children are offered water throughout the day and it is available upon request. During my interview with Teacher B, she stated that she does not typically have children who use diapers or pullups. She also stated that children are offered water throughout the day and showed me where the pitcher of water is for the class was located. She stated that the children are able to get water on their own if they want or need it. During my interview with the administrator, she stated that she currently uses ProCare as a communication tool between the staff and the families. She stated that the teacher in the space used by the infant’s documents diaper changes daily and uses ProCare to relay this information to the families. She stated that she is currently training her other staff on the use of ProCare to communicate with families. According to her, diapers and pullups are checked every two hours and when needed in between those times. She stated that each class is given water pitchers and that they children are offered water through out the day and if they ask for it. According to Ms. Toomer, there was recently an incident involving a family that happened in front of a child during a morning arrival. She stated that on this particular day, the center opened at 7:00am instead of 5:30am and that the families had been informed of the change. She stated that when the center opened for the day at 7:00am, a father and mother came into the space used by the preschoolers to discuss the change to the center’s opening hours. She stated that at some point during the conversation both she and one of the parents got loud and began to shout. She stated that there was at least one child was present at that time. Based on the above information, this allegations regarding a concern that diapers are not being changed when soiled and a concern that children do not freely have access to water while in care were unsubstantiated. The allegation regarding a concern that concern that staff are not interacting with children in a nurturing and caring manner was substantiated. The following violation was observed during today’s visit: Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. The Administrator did not attend to the children in a nurturing manner by arguing with parents for five minutes while children were being dropped off for care. G.S. 110-91(10) 1041 Prior to employment a Criminal Background Check was not completed. A volunteer was left alone on the playground with five children. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A volunteer was left alone on the playground with five children. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your compliance history was eighty-nine (89) prior to today’s visit. The violation(s) documented must be corrected immediately. On or before September 13, 2024, (an extra day was given due to the Holiday) I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please note that because the allegation was substantiated, an Administrative Action may be issued and a follow-up visit will be conducted within two weeks from today’s visit. Technical assistance was offered on ensuring that all the required paperwork for each position is completed upon hire and that required documentation is completed prior to a position or role change. Volunteers must not be used as part of ratio or alone for supervision. According to DCDEE a “Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. Technical assistance was also offered on providing staff other ways to call for assistance when needed. Two way radios can be a good way for staff to communicate and ask for help when it is not feasible for them to leave the classrooms. Please note that Gema Castiueire-Hernandez must not be used for ratio until she has a qualifying letter on file. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with the administrator, Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, @ (910) 308-0895 or Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards at, Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 16 Completed Date: 8/13/2024 Age: From 0 To 9 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Chasatie Toomer, owner/administrator, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last annual compliance visit was conducted September 11, 2023. The last sanitation inspection was conducted on July 12, 2024 earning a superior rating. The last fire inspection was conducted on April 8. 2024. The program compliance history was eighty-nine (89) percent as of 12/10/2023. The NC Secretary of State website was reviewed on August 13, 2024 and Glorious Community Childcare Center, LLC. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, outdoor play, participating in teacher directed activities and routines such as diapering, toileting and handwashing and eating lunch. Infants enrolled were observed during tummy time, personal care routines, diapering and free play. Lunch was observed and consisted of ground beef with fish sticks, baked beans, pears sliced wheat bread and milk. The following violations were observed during the visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three bottles were labeled with the child's name but had no date. 15A NCAC 18A .2804(d) 542 The written feeding plan was not modified as the child's needs changed. The plan for child born 7/18/2023 was not modified and per the teacher report the child eats solid foods. 10 NCAC 09 .0902(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the space used by the infants had a temperature of 51 degrees. 15A NCAC 18A .2806(j)(2) 847 Parent's medication authorization did not include required information. Authorization for D. Tyler did not include the correct dosage amount. 10A NCAC 09 .0803(4)(6-9) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The administrator did not have a current staff development plan on file. 10A NCAC 09 .0514(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before August 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was offered on creating a system for the administrator and staff that allows them to periodically check required documentation to ensure that the dates are valid and that all necessary information is included as well as ensuring that compliance is maintained throughout the facility. Utilize the staff file checklist and staff training worksheets that are available on the DCDEE website to assist with keeping track of the required documentation and the timelines. Technical assistance was also offered on medication administration. Prior to accepting any types of medications from families, ensure that the proper forms are completed correctly. Also ensure that both the families and staff are clear on the medication directions and how it is to be administered and what is or is not allowed. The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. The Child Care Commission is currently in the process of drafting proposed child care rule language to begin the rulemaking process for implementing the new requirements. The rulemaking process will include publishing of proposed revised rules as well as a public hearing and public comment period. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 16 Completed Date: 8/13/2024 Age: From 0 To 9 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Chasatie Toomer, owner/administrator, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last annual compliance visit was conducted September 11, 2023. The last sanitation inspection was conducted on July 12, 2024 earning a superior rating. The last fire inspection was conducted on April 8. 2024. The program compliance history was eighty-nine (89) percent as of 12/10/2023. The NC Secretary of State website was reviewed on August 13, 2024 and Glorious Community Childcare Center, LLC. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, outdoor play, participating in teacher directed activities and routines such as diapering, toileting and handwashing and eating lunch. Infants enrolled were observed during tummy time, personal care routines, diapering and free play. Lunch was observed and consisted of ground beef with fish sticks, baked beans, pears sliced wheat bread and milk. The following violations were observed during the visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three bottles were labeled with the child's name but had no date. 15A NCAC 18A .2804(d) 542 The written feeding plan was not modified as the child's needs changed. The plan for child born 7/18/2023 was not modified and per the teacher report the child eats solid foods. 10 NCAC 09 .0902(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the space used by the infants had a temperature of 51 degrees. 15A NCAC 18A .2806(j)(2) 847 Parent's medication authorization did not include required information. Authorization for D. Tyler did not include the correct dosage amount. 10A NCAC 09 .0803(4)(6-9) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The administrator did not have a current staff development plan on file. 10A NCAC 09 .0514(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before August 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was offered on creating a system for the administrator and staff that allows them to periodically check required documentation to ensure that the dates are valid and that all necessary information is included as well as ensuring that compliance is maintained throughout the facility. Utilize the staff file checklist and staff training worksheets that are available on the DCDEE website to assist with keeping track of the required documentation and the timelines. Technical assistance was also offered on medication administration. Prior to accepting any types of medications from families, ensure that the proper forms are completed correctly. Also ensure that both the families and staff are clear on the medication directions and how it is to be administered and what is or is not allowed. The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. The Child Care Commission is currently in the process of drafting proposed child care rule language to begin the rulemaking process for implementing the new requirements. The rulemaking process will include publishing of proposed revised rules as well as a public hearing and public comment period. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 16 Completed Date: 8/13/2024 Age: From 0 To 9 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Chasatie Toomer, owner/administrator, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last annual compliance visit was conducted September 11, 2023. The last sanitation inspection was conducted on July 12, 2024 earning a superior rating. The last fire inspection was conducted on April 8. 2024. The program compliance history was eighty-nine (89) percent as of 12/10/2023. The NC Secretary of State website was reviewed on August 13, 2024 and Glorious Community Childcare Center, LLC. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, outdoor play, participating in teacher directed activities and routines such as diapering, toileting and handwashing and eating lunch. Infants enrolled were observed during tummy time, personal care routines, diapering and free play. Lunch was observed and consisted of ground beef with fish sticks, baked beans, pears sliced wheat bread and milk. The following violations were observed during the visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three bottles were labeled with the child's name but had no date. 15A NCAC 18A .2804(d) 542 The written feeding plan was not modified as the child's needs changed. The plan for child born 7/18/2023 was not modified and per the teacher report the child eats solid foods. 10 NCAC 09 .0902(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the space used by the infants had a temperature of 51 degrees. 15A NCAC 18A .2806(j)(2) 847 Parent's medication authorization did not include required information. Authorization for D. Tyler did not include the correct dosage amount. 10A NCAC 09 .0803(4)(6-9) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The administrator did not have a current staff development plan on file. 10A NCAC 09 .0514(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before August 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was offered on creating a system for the administrator and staff that allows them to periodically check required documentation to ensure that the dates are valid and that all necessary information is included as well as ensuring that compliance is maintained throughout the facility. Utilize the staff file checklist and staff training worksheets that are available on the DCDEE website to assist with keeping track of the required documentation and the timelines. Technical assistance was also offered on medication administration. Prior to accepting any types of medications from families, ensure that the proper forms are completed correctly. Also ensure that both the families and staff are clear on the medication directions and how it is to be administered and what is or is not allowed. The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. The Child Care Commission is currently in the process of drafting proposed child care rule language to begin the rulemaking process for implementing the new requirements. The rulemaking process will include publishing of proposed revised rules as well as a public hearing and public comment period. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 9/13/2023 Number Present: 5 Completed Date: 9/13/2023 Age: From 1 To 2 Total Minutes: 190 Time In: 11:15 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Chasatie Toomer, owner/director, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last sanitation inspection was conducted on August 9, 2023 earning a superior rating. The last fire inspection was conducted on April 20, 2023. The program compliance history was eighty-six (86) percent as of 9/12/2023. The NC Secretary of State website was reviewed on September 13, 2023 and Glorious Community Childcare, LLC. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, participating in teacher directed activities, performing routines such as handwashing and toileting, eating lunch and nap. Although the facility offers transportation, the vehicle was out for repairs during the visit and I was not able to monitor it for compliance. During today’s visit I also verified the following violations cited during a complaint visit conducted on 9/1/2023 as being in compliance: #303 - Children were not adequately supervised at all times. #852 - Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. #908 - Discipline was not appropriate for the child's age and development. #1048 - All staff did not successfully complete certification in First Aid appropriate to the age of children in care. #1049 – All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. #1897 - The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.0020 Lunch was observed and consisted of meatballs, brown rice, mixed veggies, rolls and milk. The following violation was observed during the visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The center received an inspection on 2/24/2022 and then again on 4/20/2023. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance was offered on creating a system for staff that allows them to periodically check required documentation to ensure that the dates are valid and that all necessary information is included. We discussed requesting Environment Rating Scale (ERS) assessments in an effort to maintain the program's star rating. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about ECERS-R” and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. Your facility is in Cohort 3 of the rated license process. Your prep year will begin 7/1/2025-6/30/2026. Please consider contacting the Partners for Families and Children of Lee County for help with technical assistance, room arrangements, mock observations, self observations and in any other areas that will help prepare you for the assessments as well as increase/maintain the quality level of care that your staff provide. It is noted that E. Santiago submitted the required CPR/First aid documentation prior to my departure from the facility. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 9/13/2023 Number Present: 5 Completed Date: 9/13/2023 Age: From 1 To 2 Total Minutes: 190 Time In: 11:15 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Chasatie Toomer, owner/director, assisted me with the visit. The facility currently operates with a Four-Star License, issued April 28, 2023, earning three points in the education component, six points in the program component and one quality point for complying with the programmatic option by using Creative Curriculum. License restrictions include first and second shift, meets enhanced ratios and meets enhanced space. The last sanitation inspection was conducted on August 9, 2023 earning a superior rating. The last fire inspection was conducted on April 20, 2023. The program compliance history was eighty-six (86) percent as of 9/12/2023. The NC Secretary of State website was reviewed on September 13, 2023 and Glorious Community Childcare, LLC. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, participating in teacher directed activities, performing routines such as handwashing and toileting, eating lunch and nap. Although the facility offers transportation, the vehicle was out for repairs during the visit and I was not able to monitor it for compliance. During today’s visit I also verified the following violations cited during a complaint visit conducted on 9/1/2023 as being in compliance: #303 - Children were not adequately supervised at all times. #852 - Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. #908 - Discipline was not appropriate for the child's age and development. #1048 - All staff did not successfully complete certification in First Aid appropriate to the age of children in care. #1049 – All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. #1897 - The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.0020 Lunch was observed and consisted of meatballs, brown rice, mixed veggies, rolls and milk. The following violation was observed during the visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The center received an inspection on 2/24/2022 and then again on 4/20/2023. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance was offered on creating a system for staff that allows them to periodically check required documentation to ensure that the dates are valid and that all necessary information is included. We discussed requesting Environment Rating Scale (ERS) assessments in an effort to maintain the program's star rating. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about ECERS-R” and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. Your facility is in Cohort 3 of the rated license process. Your prep year will begin 7/1/2025-6/30/2026. Please consider contacting the Partners for Families and Children of Lee County for help with technical assistance, room arrangements, mock observations, self observations and in any other areas that will help prepare you for the assessments as well as increase/maintain the quality level of care that your staff provide. It is noted that E. Santiago submitted the required CPR/First aid documentation prior to my departure from the facility. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GLORIOUS COMMUNITY CHILDCARE CENTER Facility ID: 53000351 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: 0823-380L Visit Date: 9/1/2023 Number Present: 7 Completed Date: 9/1/2023 Age: From 1 To 4 Total Minutes: 225 Time In: 09:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. I reviewed the allegations with the director, Chasatie Toomer, and she was given the opportunity to respond. The allegations are as follows: There are concerns of the children are being cared for in an unsafe environment. There are also concerns that children are not being adequately supervised. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Two new staff members have been employed since the last visit. Those files were reviewed and violations were documented. Additionally, I observed the indoor and outdoor spaces used by the children, A total of seven children were present. I observed the educators and children in the classroom used by the toddlers in free play and routines such as handwashing and diapering and toileting. No infants were present. I also observed the educators and children from the spaces used by the preschoolers and toddlers in outdoor play, free play and lunch. Today’s menu consisted of hotdogs, peas, pineapples, buns and milk. Based on information provided, August 29, 2023, there were concerns that the children were not being cared for in an unsafe environment and not being adequately supervised. I interviewed the director. During my interview with the director, she stated that the facility recently had a break in the spaced used by the infants in which the window was broken and glass was in the classroom and the outside of the building. She stated that this incident happened on a Sunday and that the room was closed and properly cleaned prior to allowing any children to go back into that space. During the visit, I observed the children in the space used by the toddlers. One child was observed standing on the play dresser located in dramatic play while the educator in that space sat over in the reading area with two other children. The educator told the child to get down. I also observed a child climb on top of the cots located by the sink. Another child came over and climbed on top of the cots as well and proceeded to turn the lights off. It was not until the second child turned the lights off that the teacher noticed that both children were standing on top of the cots. While I was in the office speaking with the director about the visit, a child left out of the space used by the toddlers and walked down the hall into the office where we were. The child had been in the office for about 15 seconds before the teacher called out to ask to the director if the child had come into the office. I was also able to review the attendance records. There were not any incident reports or logs available. During my walkthrough of each space as well as the outside of the building I did not find any broken glass or other broken materials. Based on the above information, this allegation concerning the children not being adequately supervised was substantiated. The allegation regarding concerns of the children being cared for in an unsafe environment was unsubstantiated. The following violations were observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child in the space used by the toddlers walked out of the class alone during the visit and came into the office with the director and consultant. .1801(a)(1-5) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Per the director's report, incident reports for biting incidents in the space used by the toddlers have not been completed. .0802 (e) 908 Discipline was not appropriate for the child's age and development. A child in the space used by the toddlers was placed in a high chair after they had bitten another child. .1803(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One educator who began employment on 5/15/2023 did not completed First Aid Training by the 8/13/2023 due date. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One educator who began employment on 5/15/2023 had not completed CPR Training by the 8/13/2023 due date. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training was not completed by the 8/13/2023 due date for an employee who began employment on 5/15/2023. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your compliance history was ninety-six (96) prior to today’s visit. The violation(s) documented must be corrected immediately. On or before September 18, 2023, (due to the Holiday) I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please note that because the allegation was substantiated, an Administrative Action may be issued and a follow-up visit may be conducted. A follow-up visit will be conducted within the next two weeks. Technical assistance was provided on supervision. Supervision describes the way caregivers help protect children from injury or other harm. Supervision is an active process. It involves watching, listening, interacting, monitoring, moving about and preventing problems. According to the American Academy of Pediatrics, “active and positive supervision” involves: 1. *Knowing each child’s abilities 2. *Establishing clear and simple safety rules 3. *Being aware of and scanning for potential safety hazards 4. *Standing in a strategic position 5. *Scanning play activities and mingling or moving around the classrooms. 6. *Focusing on the positive rather than the negative to teach what is safe for the child and other children. You can see that supervision is much more than watching. It involves all your skills as a teacher and caregiver. Supervision is your responsibility and commitment to the families who have trusted you with their children. It is also your responsibility and commitment to the children who rely on you for guidance, nurturing, protection and support. Technical assistance was also offered on revising the center’s personnel handbook book to include a policy on how to handle such behaviors as biting and hitting. By incorporating a policy for the staff, it can help to be more proactive when dealing with what is concerned typical behaviors amongst children Technical assistance was provided on incorporating themes for activity plans through-out the centers in the space. For instance, if the weekly/monthly theme is winter, you could add materials in dramatic play to turn it into a coffee shop. You could also add camping items into the other centers. By incorporating the themes and adding materials throughout the space and into the centers, the children can experience what you want them to learn and are teaching on a deeper and more personal level. Pinterest is a great source for ideas on how to add themes. Just search topics such as winter themes in dramatic play, winter themes in the science or block areas. You can also get input from the children on what they would like to see in the space that is related to the themes. Enhancing the children’s learning experience also helps to keep them actively involved and may decrease the chances of certain behaviors occurring. Please note that one employee who began employment on 5/15/2023 must complete CPR First Aid training and well as Recognizing and Responding to Suspicions of Child Maltreatment immediately as it was due 8/13/2023. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with the director/owner, Chasatie Toomer. Contact me at Turkeshia McCormick, Child Care Consultant, @ (910) 308-0895 or Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards at, Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times