Estelle'S Childcare II

NC GS 110-90 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 5/6/2026 Number Present: 88 Completed Date: 5/6/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Estelle Lindsey, owner, and Quanik James, administrative assistant, assisted me with the visit. The facility operated with a Five-Star License, issued September 1, 2020, earning five points in the education component, seven points in the program component and one quality point for complying with the education option by using the approved curriculum, Teaching Strategies. License restrictions include ages 0-12, first shift, daytime care only, meets enhanced ratios minus one, meets enhanced space and children under 2 ½ in rooms with direct exits only. The last annual compliance visit was conducted June 4, 2025. The last sanitation inspection was conducted on December 11. 2025. The last fire inspection was conducted on August 6, 2025. The program compliance history was ninety-six (96) percent as of 5/5/2026 and was reviewed with Lindsey. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, outdoor play, participating in teacher directed activities and personal care routines. Infants enrolled were observed during tummy time, personal care routines, free play and teacher directed activities. Teachers were interacting with the children and attending to their needs. Lunch consisted of ham, macaroni and cheese, green beans, mixed fruit and milk. The following violations were observed during the visit: Violation Number Comment Rule 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. B. Marks began employment on 12/5/2025 and had not completed the training. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, NC DCDEE Attn: Turkeshia McCormick, 2200 Mail Service Center, Raleigh, NC 27699-2201, or if you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was also offered on maintaining staff files. To ensure that required documentation is completed by the required deadlines, consider creating a system where the files are checked periodically or when new staff are hired, they are checked weekly for the first six (6) weeks and afterwards monthly until they have completed their first ninety (90) days of employment. During this visit we discussed the QRIS Modernization Pathways to the Stars. Mrs. Lindsey has decided to follow the option #2 Program Assessment for Child Care Centers and Centers Located in a Residence (CLIAR). This pathway includes the following: • Enhanced Ratio(required) and/or Enhanced Space (optional) • 50% of all Lead Teachers and 50% other educators meet 5 Star Education Standards • Family and Community Engagement Foundational Practices AND 3 additional choices • CQI Plan for Facility and Individuals • Approved curriculum for all ages served • Child Observations and assessments • Coaching/training options for administrators and lead teachers. • NCRLAP Self Study I reviewed your Continuous Quality Improvement and Professional Development Plan, work experience form, Pathway #2 -Classroom and Instructional Quality for Child Care Centers and Centers Located in a Residence (keep those copies and continue working on completing them prior to your next visit.) Mrs. Lindsey stated that they have already begun reviewing on the Facility CQI plan for both the center and the staff. She will also provide her staff with the link for the QRIS modernization page as well as NCRLAP so that they will familiarize themselves with the new process. The following links were also shared: https://ncrlap.org/ https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Qris-Modernization https://ncrap.org/Resources/ For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If you would like to request a technical assistance visit in the future to review your progress with Pathway #2, please contact me. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Mrs. Lindsey. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 6/4/2025 Number Present: 97 Completed Date: 6/4/2025 Age: From 0 To 11 Total Minutes: 225 Time In: 10:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Estelle Lindsey, owner, assisted me with the visit. The facility operated with a Five-Star License, issued September 1, 2020, earning five points in the education component, seven points in the program component and one quality point for complying with the education option by using the approved curriculum, Teaching Strategies. License restrictions include ages 0-12, first shift, daytime care only, meets enhanced ratios minus one, meets enhanced space and children under 2 ½ in rooms with direct exits only. The last annual compliance visit was conducted on July 1, 2024. The last sanitation inspection was conducted on November 26, 2024, earning an approved rating. The last fire inspection was conducted on August 14, 2024. The program’s compliance history was ninety-three (93) percent as of 6/4/2025. The NC Secretary of State website was reviewed on June 4, 2025, and Estelle’s Childcare, Inc. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed during teacher directed activities, free play, eating lunch, routines such as diapering, toileting and handwashing and outdoor play. Infants enrolled were observed in free play tummy time, napping, meals and personal care routines. NC Pre-K children are out for the summer. The following violations were cited during the visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. The valid dates of authorization were not listed for four (4) children who had prescribed medications in the classrooms. 10A NCAC 09 .0803(4)(6-9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility does not have any of the seventeen (17) employees listed in the ABCMS portal. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 18, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on routinely checking the ABCMS system to ensure that the staff roster is updated. It is recommended that you retake the Moodle Training on the ABCMS Portal if possible so that it can assist you with entering your current staff into the system. As of today’s visit, the facility does not have any staff listed. Remember to remove any former employees once they are terminated. Add new employees as soon as they begin employment. Make sure that any aliases or other names are listed on the application as well. This makes it easier to find employees who may have gotten married and have not had a chance to change their last name within the system. Please keep me updated and once those changes have been made within the system, complete your compliance letter. Contact information for the Criminal Background Check Unit is (919)814-8401. Technical assistance was also offered on the importance of ensuring that all of the required information needed for Medical Action Plans is on hand and the forms are complete. In addition to the completed Medical Action Plan, also include the permission to administer forms and medication logs prior to handing the forms to the teachers. Ensure that the permission to administer forms have the valid dates. This can prevent any mishaps as well as any miscommunication between the families and the staff. Also remember that when employees are completing applications or any other forms for employment, that they use their legal names. If they have been married but have not had a legal name change, they should use their current legal name so that it matches up to the information that the Division has on file. This also makes it easier when trying to look up certain information such as a criminal background check. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Mrs. Lindsey. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 6/4/2025 Number Present: 97 Completed Date: 6/4/2025 Age: From 0 To 11 Total Minutes: 225 Time In: 10:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Estelle Lindsey, owner, assisted me with the visit. The facility operated with a Five-Star License, issued September 1, 2020, earning five points in the education component, seven points in the program component and one quality point for complying with the education option by using the approved curriculum, Teaching Strategies. License restrictions include ages 0-12, first shift, daytime care only, meets enhanced ratios minus one, meets enhanced space and children under 2 ½ in rooms with direct exits only. The last annual compliance visit was conducted on July 1, 2024. The last sanitation inspection was conducted on November 26, 2024, earning an approved rating. The last fire inspection was conducted on August 14, 2024. The program’s compliance history was ninety-three (93) percent as of 6/4/2025. The NC Secretary of State website was reviewed on June 4, 2025, and Estelle’s Childcare, Inc. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed during teacher directed activities, free play, eating lunch, routines such as diapering, toileting and handwashing and outdoor play. Infants enrolled were observed in free play tummy time, napping, meals and personal care routines. NC Pre-K children are out for the summer. The following violations were cited during the visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. The valid dates of authorization were not listed for four (4) children who had prescribed medications in the classrooms. 10A NCAC 09 .0803(4)(6-9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility does not have any of the seventeen (17) employees listed in the ABCMS portal. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 18, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on routinely checking the ABCMS system to ensure that the staff roster is updated. It is recommended that you retake the Moodle Training on the ABCMS Portal if possible so that it can assist you with entering your current staff into the system. As of today’s visit, the facility does not have any staff listed. Remember to remove any former employees once they are terminated. Add new employees as soon as they begin employment. Make sure that any aliases or other names are listed on the application as well. This makes it easier to find employees who may have gotten married and have not had a chance to change their last name within the system. Please keep me updated and once those changes have been made within the system, complete your compliance letter. Contact information for the Criminal Background Check Unit is (919)814-8401. Technical assistance was also offered on the importance of ensuring that all of the required information needed for Medical Action Plans is on hand and the forms are complete. In addition to the completed Medical Action Plan, also include the permission to administer forms and medication logs prior to handing the forms to the teachers. Ensure that the permission to administer forms have the valid dates. This can prevent any mishaps as well as any miscommunication between the families and the staff. Also remember that when employees are completing applications or any other forms for employment, that they use their legal names. If they have been married but have not had a legal name change, they should use their current legal name so that it matches up to the information that the Division has on file. This also makes it easier when trying to look up certain information such as a criminal background check. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Mrs. Lindsey. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 6/4/2025 Number Present: 97 Completed Date: 6/4/2025 Age: From 0 To 11 Total Minutes: 225 Time In: 10:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Estelle Lindsey, owner, assisted me with the visit. The facility operated with a Five-Star License, issued September 1, 2020, earning five points in the education component, seven points in the program component and one quality point for complying with the education option by using the approved curriculum, Teaching Strategies. License restrictions include ages 0-12, first shift, daytime care only, meets enhanced ratios minus one, meets enhanced space and children under 2 ½ in rooms with direct exits only. The last annual compliance visit was conducted on July 1, 2024. The last sanitation inspection was conducted on November 26, 2024, earning an approved rating. The last fire inspection was conducted on August 14, 2024. The program’s compliance history was ninety-three (93) percent as of 6/4/2025. The NC Secretary of State website was reviewed on June 4, 2025, and Estelle’s Childcare, Inc. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed during teacher directed activities, free play, eating lunch, routines such as diapering, toileting and handwashing and outdoor play. Infants enrolled were observed in free play tummy time, napping, meals and personal care routines. NC Pre-K children are out for the summer. The following violations were cited during the visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. The valid dates of authorization were not listed for four (4) children who had prescribed medications in the classrooms. 10A NCAC 09 .0803(4)(6-9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility does not have any of the seventeen (17) employees listed in the ABCMS portal. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 18, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on routinely checking the ABCMS system to ensure that the staff roster is updated. It is recommended that you retake the Moodle Training on the ABCMS Portal if possible so that it can assist you with entering your current staff into the system. As of today’s visit, the facility does not have any staff listed. Remember to remove any former employees once they are terminated. Add new employees as soon as they begin employment. Make sure that any aliases or other names are listed on the application as well. This makes it easier to find employees who may have gotten married and have not had a chance to change their last name within the system. Please keep me updated and once those changes have been made within the system, complete your compliance letter. Contact information for the Criminal Background Check Unit is (919)814-8401. Technical assistance was also offered on the importance of ensuring that all of the required information needed for Medical Action Plans is on hand and the forms are complete. In addition to the completed Medical Action Plan, also include the permission to administer forms and medication logs prior to handing the forms to the teachers. Ensure that the permission to administer forms have the valid dates. This can prevent any mishaps as well as any miscommunication between the families and the staff. Also remember that when employees are completing applications or any other forms for employment, that they use their legal names. If they have been married but have not had a legal name change, they should use their current legal name so that it matches up to the information that the Division has on file. This also makes it easier when trying to look up certain information such as a criminal background check. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Mrs. Lindsey. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 7/1/2024 Number Present: 79 Completed Date: 7/1/2024 Age: From 0 To 12 Total Minutes: 240 Time In: 10:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Tanya Williams, administrator, assisted me with the visit. The facility operated with a Five-Star License, issued September 1, 2020, earning five points in the education component, seven points in the program component and one quality point for complying with the education option by using the approved curriculum, Teaching Strategies. License restrictions include ages 0-12, first shift, daytime care only, meets enhanced ratios minus one, meets enhanced space and children under 2 ½ in rooms with direct exits only. The last annual compliance visit was conducted July 19, 2023. The last sanitation inspection was conducted on June 27, 2024 earning a superior rating. The report was received and entered in Regulatory during the visit. The last fire inspection was conducted on August 14, 2023. The fire inspection month was changed from April to June in the regulatory system during this visit. The program compliance history was ninety-four (94) percent as of 6/30/2024. I checked the NC Secretary of State website on 7/1/2024 and ESTELLE’S CHILDCARE, INC. was listed as current-active I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, outdoor play, participating in teacher directed activities, routine handwashing and diapering and toileting. Infants enrolled were observed during tummy time, snack time and free play. Lunch was observed and consisted of fried chicken, baked beans, mixed fruit, sliced wheat bread and milk. The following violations were observed during the visit: Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. The feeding plan for an infant born 10/17/2023 was not modified to include baby food per the teacher report. 10 NCAC 09 .0902(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In the space used by the older preschoolers, albuterol for M. Norman expired 2/2024. Authorization to administer albuterol and an epi pen for D. Spencer expired 2/21/2024. .0803(12) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report dated 6/11/2024 did not include the steps tp prevent reoccurrence, equipment involved or cause of injury. .0802 (e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An educator who began employment on 3/22/2024 did not complete the training. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 16, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Note that an extra day was given due to the upcoming holiday. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was offered on reviewing medication expiration dates, medical action plans and permission to administer forms for validity, accuracy and completion prior to accepting them from the families. Also review the forms monthly to ensure that they are still up to date. Technical assistance was also offered on reviewing completing incident reports and logs in their entirety to ensure that ll required information is documented. Technical assistance was also offered on reviewing both staff and children’s records as well as classroom documentation such as permission to administer forms to ensure that all required documentation is on complete and on file. Try reviewing these files periodically to keep up with deadlines for trainings and any other pertinent information. We discussed requesting Environment Rating Scale (ERS) assessments in an effort to maintain the program's star rating. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about ECERS-R”and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Tanya Williams . Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: 0424-110L Visit Date: 4/10/2024 Number Present: 64 Completed Date: 4/10/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 08:10 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. I reviewed the allegation with the administrator, Tanya Stepney-Williams and she was given the opportunity to respond. The allegations are as follows: There are concerns that children are being marked in early on the attendance sheet which is affecting their subsidy voucher. There are concerns that bottles are not being warmed properly. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. No new staff have been employed since my last visit. I observed the indoor and outdoor spaces used by the children, A total of sixty-four children were present. I observed the educators and children in the classrooms used by the infants, toddlers and preschoolers in outdoor play, free play and routines such as handwashing and diapering and toileting and lunch and naptime. The children in the school age space were not present. Today’s menu consisted of pulled pork (or chicken nuggets for those who do not eat pork), cabbage, mashed potatoes, sliced wheat bread and milk. Based on information provided, April 9, 2024, I observed arrivals for six children as well as attendance records and sign-in and sign-out sheets for each class. Upon my arrival to the facility into the parking lot at 8:10 am, two children had just arrived with a parent. Two more children entered the building behind me at 8:12 am and were taken to their respective classrooms by their parent who immediately left afterwards. I entered the space used by the infants at 8:15 and observed two staff members along with two children who were seated in highchairs eating cheerios and pears. I completed a walkthrough of the remaining five classrooms. At 8:30 am, a parent with two children arrived in the space used by the infants and the space used by the two-year-old class. I reentered the space used by the infants at 8:35 am and observed a one year old who had just arrived in a highchair eating cereal and sippy cup with a blue top was in the bottle warmer. At 9:05 am the same sippy cup was in the bottle warmer and the teachers and the children in that space were on the floor engaged in free play. The bottle warmer was on and the timer was not set. The attendance record for the Month of April in space #3 used by the young preschoolers, attendance for 4/9/2024 had not been taken. After reviewing the sign in times for the morning of the visit, child A who arrived at 8:12 am had been signed in at 8:08 am by the teacher in space #3. Child B who also arrived at 8:12 am, had been signed in at 8:18 am by the teacher in space #5. The parent departed the facility before 8:15. Based on the above information, these allegations were substantiated. The following violations were observed during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. two children in the spaces used by the twos and preschool classes arrived at 8:12 am and were signed in at 8:08 am and 8:18 am by the teachers in those spaces. 10A NCAC 09 .0302(d)(4) 536 Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. A sippy cup in the space used by the infants sat in a bottle warmer from 8:35 until 9:05. 15A NCAC 18A .2804(d) 1301 Center did not maintain a record of daily attendance. The attendance record in space #4 used by the young preschoolers was not recorded on 4/9/2024. GS 110-91(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your compliance history was ninety-five (95) prior to today’s visit. The violation(s) documented must be corrected immediately. On or before April 24, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please note that because the allegation was substantiated, an Administrative Action may be issued and a follow-up visit will be conducted within two weeks from today’s visit. Technical assistance was offered on implementing new attendance and subsidy policies to ensure that record keeping is accurate and that both families and staff understand their responsibilities and are following through with properly signing the children in and out. For the families who utilize subsidy program incorporate a policy that covers not only the facility’s responsibility but also what is expected of the parents/families. It is suggested that each classroom have digital clocks near the sheets so that parents/families can accurately record the time. Technical assistance was also offered on ensuring that staff are following the rules regarding attendance records. Attendance records must be recorded accurately daily. Staff should review the attendance records through out the day or prior to the end of the day to ensure that it is accurate and complete for the day. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with the administrator/owner, Tanya Stepney-Williams. Contact me at Turkeshia McCormick, Child Care Consultant, @ (910) 308-0895 or Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards at, Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: 0424-110L Visit Date: 4/10/2024 Number Present: 64 Completed Date: 4/10/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 08:10 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. I reviewed the allegation with the administrator, Tanya Stepney-Williams and she was given the opportunity to respond. The allegations are as follows: There are concerns that children are being marked in early on the attendance sheet which is affecting their subsidy voucher. There are concerns that bottles are not being warmed properly. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. No new staff have been employed since my last visit. I observed the indoor and outdoor spaces used by the children, A total of sixty-four children were present. I observed the educators and children in the classrooms used by the infants, toddlers and preschoolers in outdoor play, free play and routines such as handwashing and diapering and toileting and lunch and naptime. The children in the school age space were not present. Today’s menu consisted of pulled pork (or chicken nuggets for those who do not eat pork), cabbage, mashed potatoes, sliced wheat bread and milk. Based on information provided, April 9, 2024, I observed arrivals for six children as well as attendance records and sign-in and sign-out sheets for each class. Upon my arrival to the facility into the parking lot at 8:10 am, two children had just arrived with a parent. Two more children entered the building behind me at 8:12 am and were taken to their respective classrooms by their parent who immediately left afterwards. I entered the space used by the infants at 8:15 and observed two staff members along with two children who were seated in highchairs eating cheerios and pears. I completed a walkthrough of the remaining five classrooms. At 8:30 am, a parent with two children arrived in the space used by the infants and the space used by the two-year-old class. I reentered the space used by the infants at 8:35 am and observed a one year old who had just arrived in a highchair eating cereal and sippy cup with a blue top was in the bottle warmer. At 9:05 am the same sippy cup was in the bottle warmer and the teachers and the children in that space were on the floor engaged in free play. The bottle warmer was on and the timer was not set. The attendance record for the Month of April in space #3 used by the young preschoolers, attendance for 4/9/2024 had not been taken. After reviewing the sign in times for the morning of the visit, child A who arrived at 8:12 am had been signed in at 8:08 am by the teacher in space #3. Child B who also arrived at 8:12 am, had been signed in at 8:18 am by the teacher in space #5. The parent departed the facility before 8:15. Based on the above information, these allegations were substantiated. The following violations were observed during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. two children in the spaces used by the twos and preschool classes arrived at 8:12 am and were signed in at 8:08 am and 8:18 am by the teachers in those spaces. 10A NCAC 09 .0302(d)(4) 536 Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. A sippy cup in the space used by the infants sat in a bottle warmer from 8:35 until 9:05. 15A NCAC 18A .2804(d) 1301 Center did not maintain a record of daily attendance. The attendance record in space #4 used by the young preschoolers was not recorded on 4/9/2024. GS 110-91(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your compliance history was ninety-five (95) prior to today’s visit. The violation(s) documented must be corrected immediately. On or before April 24, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please note that because the allegation was substantiated, an Administrative Action may be issued and a follow-up visit will be conducted within two weeks from today’s visit. Technical assistance was offered on implementing new attendance and subsidy policies to ensure that record keeping is accurate and that both families and staff understand their responsibilities and are following through with properly signing the children in and out. For the families who utilize subsidy program incorporate a policy that covers not only the facility’s responsibility but also what is expected of the parents/families. It is suggested that each classroom have digital clocks near the sheets so that parents/families can accurately record the time. Technical assistance was also offered on ensuring that staff are following the rules regarding attendance records. Attendance records must be recorded accurately daily. Staff should review the attendance records through out the day or prior to the end of the day to ensure that it is accurate and complete for the day. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with the administrator/owner, Tanya Stepney-Williams. Contact me at Turkeshia McCormick, Child Care Consultant, @ (910) 308-0895 or Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards at, Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: 0424-110L Visit Date: 4/10/2024 Number Present: 64 Completed Date: 4/10/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 08:10 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. I reviewed the allegation with the administrator, Tanya Stepney-Williams and she was given the opportunity to respond. The allegations are as follows: There are concerns that children are being marked in early on the attendance sheet which is affecting their subsidy voucher. There are concerns that bottles are not being warmed properly. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. No new staff have been employed since my last visit. I observed the indoor and outdoor spaces used by the children, A total of sixty-four children were present. I observed the educators and children in the classrooms used by the infants, toddlers and preschoolers in outdoor play, free play and routines such as handwashing and diapering and toileting and lunch and naptime. The children in the school age space were not present. Today’s menu consisted of pulled pork (or chicken nuggets for those who do not eat pork), cabbage, mashed potatoes, sliced wheat bread and milk. Based on information provided, April 9, 2024, I observed arrivals for six children as well as attendance records and sign-in and sign-out sheets for each class. Upon my arrival to the facility into the parking lot at 8:10 am, two children had just arrived with a parent. Two more children entered the building behind me at 8:12 am and were taken to their respective classrooms by their parent who immediately left afterwards. I entered the space used by the infants at 8:15 and observed two staff members along with two children who were seated in highchairs eating cheerios and pears. I completed a walkthrough of the remaining five classrooms. At 8:30 am, a parent with two children arrived in the space used by the infants and the space used by the two-year-old class. I reentered the space used by the infants at 8:35 am and observed a one year old who had just arrived in a highchair eating cereal and sippy cup with a blue top was in the bottle warmer. At 9:05 am the same sippy cup was in the bottle warmer and the teachers and the children in that space were on the floor engaged in free play. The bottle warmer was on and the timer was not set. The attendance record for the Month of April in space #3 used by the young preschoolers, attendance for 4/9/2024 had not been taken. After reviewing the sign in times for the morning of the visit, child A who arrived at 8:12 am had been signed in at 8:08 am by the teacher in space #3. Child B who also arrived at 8:12 am, had been signed in at 8:18 am by the teacher in space #5. The parent departed the facility before 8:15. Based on the above information, these allegations were substantiated. The following violations were observed during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. two children in the spaces used by the twos and preschool classes arrived at 8:12 am and were signed in at 8:08 am and 8:18 am by the teachers in those spaces. 10A NCAC 09 .0302(d)(4) 536 Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. A sippy cup in the space used by the infants sat in a bottle warmer from 8:35 until 9:05. 15A NCAC 18A .2804(d) 1301 Center did not maintain a record of daily attendance. The attendance record in space #4 used by the young preschoolers was not recorded on 4/9/2024. GS 110-91(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your compliance history was ninety-five (95) prior to today’s visit. The violation(s) documented must be corrected immediately. On or before April 24, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Turkeshia McCormick, Child Care Consultant, PO Box 411, Lillington NC 27546. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please note that because the allegation was substantiated, an Administrative Action may be issued and a follow-up visit will be conducted within two weeks from today’s visit. Technical assistance was offered on implementing new attendance and subsidy policies to ensure that record keeping is accurate and that both families and staff understand their responsibilities and are following through with properly signing the children in and out. For the families who utilize subsidy program incorporate a policy that covers not only the facility’s responsibility but also what is expected of the parents/families. It is suggested that each classroom have digital clocks near the sheets so that parents/families can accurately record the time. Technical assistance was also offered on ensuring that staff are following the rules regarding attendance records. Attendance records must be recorded accurately daily. Staff should review the attendance records through out the day or prior to the end of the day to ensure that it is accurate and complete for the day. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with the administrator/owner, Tanya Stepney-Williams. Contact me at Turkeshia McCormick, Child Care Consultant, @ (910) 308-0895 or Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards at, Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 3/5/2024 Number Present: 66 Completed Date: 3/5/2024 Age: From 0 To 12 Total Minutes: 175 Time In: 09:30 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The facility operated with a Three-Star License, issued October 25, 2017, earning four points in the education component, two points in the program component and one quality point for complying with the education option. License restrictions include first shift, daytime care only, ages 2-12, only children 2 ½ and older in care, only children 5-12 may use the large climbing structure, and meets enhanced space. The administrator, Tanya Williams, assisted me with the visit. The last annual compliance visit was conducted on July 19, 2023. The last sanitation inspection was conducted on July 21, 2023 earning a superior rating. The last fire inspection was conducted on August 14, 2023. The program compliance history was ninety-five (95) percent as of 3/4/2024. The NC Secretary of State website was reviewed on March 5, 2024 and Estelle’s Child Care, Inc. was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. The infants enrolled were observed in tummy time, routines, snack time and free play. The caregivers were interacting and meeting the developmental needs for each of the children. The NC Pre-k class was closed on today due to a teacher workday. One staff file was reviewed for one new employee and had no violations. Lunch today consisted of fish stick/fillet with bun, fries, sliced pears and milk. The following violations were observed today: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in the space used by the infants and the teacher reported that it was not available. GS 110-91(12);.0508(a) 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. A six month on old infant was in a bouncey seat for twenty minutes without any materials. .0510 (e ) (1)(A-G) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical assistance was also offered on playing music during free play or other group activities without an intended purpose. Sometimes when music is played in the background as a filler, it can take away the opportunity for meaningful conversations and interactions to take place. At other times it can cause the noise level in the classroom to be higher than normal because individuals have to speak over the music in order to be heard. Try limiting times when music is played to music/movement time, as a transitional prompt or during rest periods. Technical assistance was also offered on using verbal prompts for transitions such as “in 5 minutes we are going to clean up” or “1,2,3 eyes on me” and also using other cues such as clapping in patterns or turning the lights off to gain the children’s attention for the next activity. Technical assistance was also on staff refraining from using free play time and structured group activities or teacher directed activities to work on teacher responsibilities such as labeling or restocking routine class materials. The time children use as learning time in the classrooms are opportunities for all staff present to engage with the children and enhance their learning experience. Even when staff/child ratios are low and adequate supervision is being provided, it is still best practice for all staff present to be hands on with the children’s learning experiences. We discussed requesting Environment Rating Scale (ERS) assessments in an effort to maintain the program's star rating. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about ECERS-R” and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. As a reminder, M. Roper’s CPR and First Aid training will expire on 3/7/2024. In order to ensure that compliance is maintained, please enroll them in the appropriate training asap. Your facility is in Cohort 1 of the rated license process. Your prep year began 7/1/2023 and will continue until 6/30/2024. Please consider contacting the Partners for Families and Children of Lee County for help with technical assistance, room arrangements, mock observations, self observations and in any other areas that will help prepare you for the assessments as well as increase/maintain the quality level of care that your staff provide. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Tanya Williams. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 3/5/2024 Number Present: 66 Completed Date: 3/5/2024 Age: From 0 To 12 Total Minutes: 175 Time In: 09:30 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The facility operated with a Three-Star License, issued October 25, 2017, earning four points in the education component, two points in the program component and one quality point for complying with the education option. License restrictions include first shift, daytime care only, ages 2-12, only children 2 ½ and older in care, only children 5-12 may use the large climbing structure, and meets enhanced space. The administrator, Tanya Williams, assisted me with the visit. The last annual compliance visit was conducted on July 19, 2023. The last sanitation inspection was conducted on July 21, 2023 earning a superior rating. The last fire inspection was conducted on August 14, 2023. The program compliance history was ninety-five (95) percent as of 3/4/2024. The NC Secretary of State website was reviewed on March 5, 2024 and Estelle’s Child Care, Inc. was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. The infants enrolled were observed in tummy time, routines, snack time and free play. The caregivers were interacting and meeting the developmental needs for each of the children. The NC Pre-k class was closed on today due to a teacher workday. One staff file was reviewed for one new employee and had no violations. Lunch today consisted of fish stick/fillet with bun, fries, sliced pears and milk. The following violations were observed today: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in the space used by the infants and the teacher reported that it was not available. GS 110-91(12);.0508(a) 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. A six month on old infant was in a bouncey seat for twenty minutes without any materials. .0510 (e ) (1)(A-G) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical assistance was also offered on playing music during free play or other group activities without an intended purpose. Sometimes when music is played in the background as a filler, it can take away the opportunity for meaningful conversations and interactions to take place. At other times it can cause the noise level in the classroom to be higher than normal because individuals have to speak over the music in order to be heard. Try limiting times when music is played to music/movement time, as a transitional prompt or during rest periods. Technical assistance was also offered on using verbal prompts for transitions such as “in 5 minutes we are going to clean up” or “1,2,3 eyes on me” and also using other cues such as clapping in patterns or turning the lights off to gain the children’s attention for the next activity. Technical assistance was also on staff refraining from using free play time and structured group activities or teacher directed activities to work on teacher responsibilities such as labeling or restocking routine class materials. The time children use as learning time in the classrooms are opportunities for all staff present to engage with the children and enhance their learning experience. Even when staff/child ratios are low and adequate supervision is being provided, it is still best practice for all staff present to be hands on with the children’s learning experiences. We discussed requesting Environment Rating Scale (ERS) assessments in an effort to maintain the program's star rating. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about ECERS-R” and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. As a reminder, M. Roper’s CPR and First Aid training will expire on 3/7/2024. In order to ensure that compliance is maintained, please enroll them in the appropriate training asap. Your facility is in Cohort 1 of the rated license process. Your prep year began 7/1/2023 and will continue until 6/30/2024. Please consider contacting the Partners for Families and Children of Lee County for help with technical assistance, room arrangements, mock observations, self observations and in any other areas that will help prepare you for the assessments as well as increase/maintain the quality level of care that your staff provide. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Tanya Williams. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ESTELLE'S CHILDCARE II Facility ID: 53000346 Consultant: TURKESHIA MCCORMICK Operation Type: Center Case Number: Visit Date: 7/19/2023 Number Present: 88 Completed Date: 7/19/2023 Age: From 0 To 12 Total Minutes: 260 Time In: 09:10 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The last annual compliance visit was conducted August 2, 2022. The last sanitation inspection was conducted on November 2, 2021 earning a superior rating. The last fire inspection was conducted on August 19, 2022. Although the sanitation inspection is delinquent, the violation was given during a previous visit and the facility has been in contact with the environmental health consultant to inquire about a visit. Tanya Williams, director, assisted me with this visit. The program compliance history was ninety-four (94) percent as of 7/19/2023. The NC Secretary of State website was reviewed on July 19, 2023 and Estelle’s Child Care, Inc. was listed as current- active. I visited each indoor and outdoor space. Children enrolled were observed in free play in the centers, outdoor play, participating in teacher directed activities and eating lunch. Lunch was observed and consisted of chicken strips, potatoes, fruit salad, roll and milk. The following violation was observed during the visit: Because the violation documented above was corrected during the visit, a compliance letter is not required at this time. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator temperature in the classroom for the infants read 48 degrees and was back at 45 degrees prior to my departure. 15A NCAC 18A .2806(j)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A preservice requirement for administrator form was completed during the visit by Mrs. Williams and the information was entered in Regulatory. We discussed requesting Environment Rating Scale (ERS) assessments in an effort to maintain the program's star rating. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about ECERS-R”and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. Your facility is in Cohort 1 for the rated license process. Your prep year began July 1, 2023 and will continue to June 30, 2024. Take this time to complete self assessments, receive technical assistance, room arrangements and trainings as well as other needed assistance from Partners for Families and Children of Lee County and you local regional specialists. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Tanya Williams. Contact me at Turkeshia McCormick, Child Care Consultant, 910-308-0895, Turkeshia.mccormick@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times