Partners IN Learning Child Dev. & FRC AT Novant

10A NCAC 09 .2318 · Violation

Name of Operation: PARTNERS IN LEARNING CHILD DEV. & FRC AT NOVANT Facility ID: 80000386 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 4/30/2026 Number Present: 74 Completed Date: 4/30/2026 Age: From 0 To 5 Total Minutes: 357 Time In: 09:18 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements. Your last Annual Compliance visit was conducted on May 20, 2025. Your facility’s compliance history score prior to today’s visit was 78%. You, Erika Garmon, Administrator, assisted me with the visit. I reviewed with you today the information found in our system. You stated there have been no changes to your phone number, email address, mailing address, administrator, or owner. I reviewed the facilities current permit with you today. This facility operates with a five-star license and is licensed for 100 children on first shift, ages 0-12 with an effective date January 31, 2020. The following restrictions are listed: daytime care only and meets enhanced ratios and space. Your facility, owned by Partners in Learning Child Development Center, Inc., was current and active with the NC Secretary of State as viewed on the NC Secretary of State Website prior to today’s visit. I completed the “Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. I monitored the following required postings: License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, daily schedules, activity plans, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in free choice activities indoors and outdoors, lunch, and rest time. There were a variety of materials available to children. Materials and furnishings were found to be developmentally appropriate. All medications and accompanying documentation were monitored. You stated that your facility does not provide transportation. The written administrative and personnel policies were reviewed prior to today’s visit with all components included as required. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on March 12, 2026, with nine (9) demerits and a superior classification. A fire inspection was conducted on December 28, 2025. I verified that you completed the lead water testing required to be completed every three years. Today, I verified that those test results dated July 23, 2024, indicate that the facility’s water is within acceptable limits. I verified that the information uploaded onto Clean Classrooms for Kids indicated that the facility was exempt from on-site testing of lead-based paint and asbestos. You stated and I verified that your facility uses Creative Curriculum as the approved curriculum for a 5-Star facility serving children who are four and five years of age. There have been nine (9) new staff members hired since the last visit. I monitored their files and a portion of existing staff files during today’s visit. I monitored health and safety requirements. There are 83 children enrolled. I monitored a portion of the children’s records. The developmental screenings, health assessments, vision screenings, hearing screenings and dental screenings required for the NC Pre-K Program were monitored. Prior to today's visit, the Program Consultant Site Visit Information Report was reviewed in the NC Pre-K Plan system. Staff listed on the report are staff that were in the classroom. Ages and Stages Questionnaire, Third Edition is used for the developmental screening tool, Teaching Strategies Gold is the on-going assessment used and Creative Curriculum is the curriculum used. Parent involvement activities are occurring as required. Rated License Discussion – I received the “Application for Assessment for a Rated License for Centers” from Norma Honeycutt, Executive Director, on December 19, 2025. This program has chosen Accreditation and Head Start (Pathway 3). The following have been reviewed for Accreditation and Head Start (Pathway 3) 1) I received the Request to Use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License document on December 19, 2025. This facility is accredited through the National Association for the Education of Young Children (NAEYC). The accreditation was awarded on May 1, 2021, and the accreditation expires on May 1, 2027. I received the NAEYC Accreditation Certificate on December 19, 2025, and verified that this facility is accredited for: infant, toddler, preschool, and kindergarten. 2) I received the Classroom Staff to Child Ratio for Accreditation documents on December 19, 2025, indicating NAEYC as the accrediting organization. It was documented that the facility will meet accreditation ratios. The staff to child ratio is as follows: infants (birth–15 months) is 1:4 with a maximum group size of 8; toddler/twos (12-36 months) is 1:6 with a maximum group size of 12; preschool (30 months-5 years) is 1:10 with a maximum group size of 20; and school age is 1:15 with a maximum group size of 30. I verified that these staff to child ratios were being followed during today’s visit. 3) Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. This facility is eligible for a five-star license using the accreditation and head start licensure pathway. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. After today's visit the facility's compliance history is at 87% The following violations were observed and cited during today's visit. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed in September 2025. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two new child care providers (DOH: 3/9/2026 and 3/19/2026) were not added to the ABCMS Provider Portal to notify the Division within five days of hire. G.S. 110-90.2 & .2703(r) TECHNICAL ASSISTANCE: • To ensure playground inspections are completed monthly, I suggested that you place a notification on your calendar as a reminder. You stated that you started at the Novant location on September 22, 2025. Therefore, the September playground inspection was missed during the transition of administrators and staff. • You stated that the ABCMS Provider Portal is part of the new hire process. It was stated that the two staff members that have not been added to the portal did not connect their application to the facility when getting their background checks. I suggested that you put a reminder to add new staff members within five days of hire. CONSULTATION: • Today we reviewed 10A NCAC 09 .2318 regarding Child Care Center Record Retention has you prepare to move toward electronic file storage. I printed the rule for you to use a reference as you make this transition. • Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. • Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License • Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development • Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings • Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy • DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New COMPLIANCE PLAN: All violations cited during today’s visit must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I must receive your compliance letter no later than May 14, 2026. Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PARTNERS IN LEARNING CHILD DEV. & FRC AT NOVANT Facility ID: 80000386 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 4/30/2026 Number Present: 74 Completed Date: 4/30/2026 Age: From 0 To 5 Total Minutes: 357 Time In: 09:18 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements. Your last Annual Compliance visit was conducted on May 20, 2025. Your facility’s compliance history score prior to today’s visit was 78%. You, Erika Garmon, Administrator, assisted me with the visit. I reviewed with you today the information found in our system. You stated there have been no changes to your phone number, email address, mailing address, administrator, or owner. I reviewed the facilities current permit with you today. This facility operates with a five-star license and is licensed for 100 children on first shift, ages 0-12 with an effective date January 31, 2020. The following restrictions are listed: daytime care only and meets enhanced ratios and space. Your facility, owned by Partners in Learning Child Development Center, Inc., was current and active with the NC Secretary of State as viewed on the NC Secretary of State Website prior to today’s visit. I completed the “Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. I monitored the following required postings: License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, daily schedules, activity plans, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in free choice activities indoors and outdoors, lunch, and rest time. There were a variety of materials available to children. Materials and furnishings were found to be developmentally appropriate. All medications and accompanying documentation were monitored. You stated that your facility does not provide transportation. The written administrative and personnel policies were reviewed prior to today’s visit with all components included as required. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on March 12, 2026, with nine (9) demerits and a superior classification. A fire inspection was conducted on December 28, 2025. I verified that you completed the lead water testing required to be completed every three years. Today, I verified that those test results dated July 23, 2024, indicate that the facility’s water is within acceptable limits. I verified that the information uploaded onto Clean Classrooms for Kids indicated that the facility was exempt from on-site testing of lead-based paint and asbestos. You stated and I verified that your facility uses Creative Curriculum as the approved curriculum for a 5-Star facility serving children who are four and five years of age. There have been nine (9) new staff members hired since the last visit. I monitored their files and a portion of existing staff files during today’s visit. I monitored health and safety requirements. There are 83 children enrolled. I monitored a portion of the children’s records. The developmental screenings, health assessments, vision screenings, hearing screenings and dental screenings required for the NC Pre-K Program were monitored. Prior to today's visit, the Program Consultant Site Visit Information Report was reviewed in the NC Pre-K Plan system. Staff listed on the report are staff that were in the classroom. Ages and Stages Questionnaire, Third Edition is used for the developmental screening tool, Teaching Strategies Gold is the on-going assessment used and Creative Curriculum is the curriculum used. Parent involvement activities are occurring as required. Rated License Discussion – I received the “Application for Assessment for a Rated License for Centers” from Norma Honeycutt, Executive Director, on December 19, 2025. This program has chosen Accreditation and Head Start (Pathway 3). The following have been reviewed for Accreditation and Head Start (Pathway 3) 1) I received the Request to Use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License document on December 19, 2025. This facility is accredited through the National Association for the Education of Young Children (NAEYC). The accreditation was awarded on May 1, 2021, and the accreditation expires on May 1, 2027. I received the NAEYC Accreditation Certificate on December 19, 2025, and verified that this facility is accredited for: infant, toddler, preschool, and kindergarten. 2) I received the Classroom Staff to Child Ratio for Accreditation documents on December 19, 2025, indicating NAEYC as the accrediting organization. It was documented that the facility will meet accreditation ratios. The staff to child ratio is as follows: infants (birth–15 months) is 1:4 with a maximum group size of 8; toddler/twos (12-36 months) is 1:6 with a maximum group size of 12; preschool (30 months-5 years) is 1:10 with a maximum group size of 20; and school age is 1:15 with a maximum group size of 30. I verified that these staff to child ratios were being followed during today’s visit. 3) Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. This facility is eligible for a five-star license using the accreditation and head start licensure pathway. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. After today's visit the facility's compliance history is at 87% The following violations were observed and cited during today's visit. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed in September 2025. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two new child care providers (DOH: 3/9/2026 and 3/19/2026) were not added to the ABCMS Provider Portal to notify the Division within five days of hire. G.S. 110-90.2 & .2703(r) TECHNICAL ASSISTANCE: • To ensure playground inspections are completed monthly, I suggested that you place a notification on your calendar as a reminder. You stated that you started at the Novant location on September 22, 2025. Therefore, the September playground inspection was missed during the transition of administrators and staff. • You stated that the ABCMS Provider Portal is part of the new hire process. It was stated that the two staff members that have not been added to the portal did not connect their application to the facility when getting their background checks. I suggested that you put a reminder to add new staff members within five days of hire. CONSULTATION: • Today we reviewed 10A NCAC 09 .2318 regarding Child Care Center Record Retention has you prepare to move toward electronic file storage. I printed the rule for you to use a reference as you make this transition. • Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. • Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License • Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development • Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings • Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy • DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New COMPLIANCE PLAN: All violations cited during today’s visit must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I must receive your compliance letter no later than May 14, 2026. Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: PARTNERS IN LEARNING CHILD DEV. & FRC AT NOVANT Facility ID: 80000386 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 4/30/2026 Number Present: 74 Completed Date: 4/30/2026 Age: From 0 To 5 Total Minutes: 357 Time In: 09:18 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements. Your last Annual Compliance visit was conducted on May 20, 2025. Your facility’s compliance history score prior to today’s visit was 78%. You, Erika Garmon, Administrator, assisted me with the visit. I reviewed with you today the information found in our system. You stated there have been no changes to your phone number, email address, mailing address, administrator, or owner. I reviewed the facilities current permit with you today. This facility operates with a five-star license and is licensed for 100 children on first shift, ages 0-12 with an effective date January 31, 2020. The following restrictions are listed: daytime care only and meets enhanced ratios and space. Your facility, owned by Partners in Learning Child Development Center, Inc., was current and active with the NC Secretary of State as viewed on the NC Secretary of State Website prior to today’s visit. I completed the “Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. I monitored the following required postings: License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, daily schedules, activity plans, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in free choice activities indoors and outdoors, lunch, and rest time. There were a variety of materials available to children. Materials and furnishings were found to be developmentally appropriate. All medications and accompanying documentation were monitored. You stated that your facility does not provide transportation. The written administrative and personnel policies were reviewed prior to today’s visit with all components included as required. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on March 12, 2026, with nine (9) demerits and a superior classification. A fire inspection was conducted on December 28, 2025. I verified that you completed the lead water testing required to be completed every three years. Today, I verified that those test results dated July 23, 2024, indicate that the facility’s water is within acceptable limits. I verified that the information uploaded onto Clean Classrooms for Kids indicated that the facility was exempt from on-site testing of lead-based paint and asbestos. You stated and I verified that your facility uses Creative Curriculum as the approved curriculum for a 5-Star facility serving children who are four and five years of age. There have been nine (9) new staff members hired since the last visit. I monitored their files and a portion of existing staff files during today’s visit. I monitored health and safety requirements. There are 83 children enrolled. I monitored a portion of the children’s records. The developmental screenings, health assessments, vision screenings, hearing screenings and dental screenings required for the NC Pre-K Program were monitored. Prior to today's visit, the Program Consultant Site Visit Information Report was reviewed in the NC Pre-K Plan system. Staff listed on the report are staff that were in the classroom. Ages and Stages Questionnaire, Third Edition is used for the developmental screening tool, Teaching Strategies Gold is the on-going assessment used and Creative Curriculum is the curriculum used. Parent involvement activities are occurring as required. Rated License Discussion – I received the “Application for Assessment for a Rated License for Centers” from Norma Honeycutt, Executive Director, on December 19, 2025. This program has chosen Accreditation and Head Start (Pathway 3). The following have been reviewed for Accreditation and Head Start (Pathway 3) 1) I received the Request to Use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License document on December 19, 2025. This facility is accredited through the National Association for the Education of Young Children (NAEYC). The accreditation was awarded on May 1, 2021, and the accreditation expires on May 1, 2027. I received the NAEYC Accreditation Certificate on December 19, 2025, and verified that this facility is accredited for: infant, toddler, preschool, and kindergarten. 2) I received the Classroom Staff to Child Ratio for Accreditation documents on December 19, 2025, indicating NAEYC as the accrediting organization. It was documented that the facility will meet accreditation ratios. The staff to child ratio is as follows: infants (birth–15 months) is 1:4 with a maximum group size of 8; toddler/twos (12-36 months) is 1:6 with a maximum group size of 12; preschool (30 months-5 years) is 1:10 with a maximum group size of 20; and school age is 1:15 with a maximum group size of 30. I verified that these staff to child ratios were being followed during today’s visit. 3) Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. This facility is eligible for a five-star license using the accreditation and head start licensure pathway. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. After today's visit the facility's compliance history is at 87% The following violations were observed and cited during today's visit. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed in September 2025. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two new child care providers (DOH: 3/9/2026 and 3/19/2026) were not added to the ABCMS Provider Portal to notify the Division within five days of hire. G.S. 110-90.2 & .2703(r) TECHNICAL ASSISTANCE: • To ensure playground inspections are completed monthly, I suggested that you place a notification on your calendar as a reminder. You stated that you started at the Novant location on September 22, 2025. Therefore, the September playground inspection was missed during the transition of administrators and staff. • You stated that the ABCMS Provider Portal is part of the new hire process. It was stated that the two staff members that have not been added to the portal did not connect their application to the facility when getting their background checks. I suggested that you put a reminder to add new staff members within five days of hire. CONSULTATION: • Today we reviewed 10A NCAC 09 .2318 regarding Child Care Center Record Retention has you prepare to move toward electronic file storage. I printed the rule for you to use a reference as you make this transition. • Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. • Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License • Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development • Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings • Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy • DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New COMPLIANCE PLAN: All violations cited during today’s visit must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I must receive your compliance letter no later than May 14, 2026. Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PARTNERS IN LEARNING CHILD DEV. & FRC AT NOVANT Facility ID: 80000386 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 4/30/2026 Number Present: 74 Completed Date: 4/30/2026 Age: From 0 To 5 Total Minutes: 357 Time In: 09:18 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements. Your last Annual Compliance visit was conducted on May 20, 2025. Your facility’s compliance history score prior to today’s visit was 78%. You, Erika Garmon, Administrator, assisted me with the visit. I reviewed with you today the information found in our system. You stated there have been no changes to your phone number, email address, mailing address, administrator, or owner. I reviewed the facilities current permit with you today. This facility operates with a five-star license and is licensed for 100 children on first shift, ages 0-12 with an effective date January 31, 2020. The following restrictions are listed: daytime care only and meets enhanced ratios and space. Your facility, owned by Partners in Learning Child Development Center, Inc., was current and active with the NC Secretary of State as viewed on the NC Secretary of State Website prior to today’s visit. I completed the “Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. I monitored the following required postings: License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, daily schedules, activity plans, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in free choice activities indoors and outdoors, lunch, and rest time. There were a variety of materials available to children. Materials and furnishings were found to be developmentally appropriate. All medications and accompanying documentation were monitored. You stated that your facility does not provide transportation. The written administrative and personnel policies were reviewed prior to today’s visit with all components included as required. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on March 12, 2026, with nine (9) demerits and a superior classification. A fire inspection was conducted on December 28, 2025. I verified that you completed the lead water testing required to be completed every three years. Today, I verified that those test results dated July 23, 2024, indicate that the facility’s water is within acceptable limits. I verified that the information uploaded onto Clean Classrooms for Kids indicated that the facility was exempt from on-site testing of lead-based paint and asbestos. You stated and I verified that your facility uses Creative Curriculum as the approved curriculum for a 5-Star facility serving children who are four and five years of age. There have been nine (9) new staff members hired since the last visit. I monitored their files and a portion of existing staff files during today’s visit. I monitored health and safety requirements. There are 83 children enrolled. I monitored a portion of the children’s records. The developmental screenings, health assessments, vision screenings, hearing screenings and dental screenings required for the NC Pre-K Program were monitored. Prior to today's visit, the Program Consultant Site Visit Information Report was reviewed in the NC Pre-K Plan system. Staff listed on the report are staff that were in the classroom. Ages and Stages Questionnaire, Third Edition is used for the developmental screening tool, Teaching Strategies Gold is the on-going assessment used and Creative Curriculum is the curriculum used. Parent involvement activities are occurring as required. Rated License Discussion – I received the “Application for Assessment for a Rated License for Centers” from Norma Honeycutt, Executive Director, on December 19, 2025. This program has chosen Accreditation and Head Start (Pathway 3). The following have been reviewed for Accreditation and Head Start (Pathway 3) 1) I received the Request to Use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License document on December 19, 2025. This facility is accredited through the National Association for the Education of Young Children (NAEYC). The accreditation was awarded on May 1, 2021, and the accreditation expires on May 1, 2027. I received the NAEYC Accreditation Certificate on December 19, 2025, and verified that this facility is accredited for: infant, toddler, preschool, and kindergarten. 2) I received the Classroom Staff to Child Ratio for Accreditation documents on December 19, 2025, indicating NAEYC as the accrediting organization. It was documented that the facility will meet accreditation ratios. The staff to child ratio is as follows: infants (birth–15 months) is 1:4 with a maximum group size of 8; toddler/twos (12-36 months) is 1:6 with a maximum group size of 12; preschool (30 months-5 years) is 1:10 with a maximum group size of 20; and school age is 1:15 with a maximum group size of 30. I verified that these staff to child ratios were being followed during today’s visit. 3) Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. This facility is eligible for a five-star license using the accreditation and head start licensure pathway. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. After today's visit the facility's compliance history is at 87% The following violations were observed and cited during today's visit. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed in September 2025. .0605(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two new child care providers (DOH: 3/9/2026 and 3/19/2026) were not added to the ABCMS Provider Portal to notify the Division within five days of hire. G.S. 110-90.2 & .2703(r) TECHNICAL ASSISTANCE: • To ensure playground inspections are completed monthly, I suggested that you place a notification on your calendar as a reminder. You stated that you started at the Novant location on September 22, 2025. Therefore, the September playground inspection was missed during the transition of administrators and staff. • You stated that the ABCMS Provider Portal is part of the new hire process. It was stated that the two staff members that have not been added to the portal did not connect their application to the facility when getting their background checks. I suggested that you put a reminder to add new staff members within five days of hire. CONSULTATION: • Today we reviewed 10A NCAC 09 .2318 regarding Child Care Center Record Retention has you prepare to move toward electronic file storage. I printed the rule for you to use a reference as you make this transition. • Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. • Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License • Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development • Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings • Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy • DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New COMPLIANCE PLAN: All violations cited during today’s visit must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I must receive your compliance letter no later than May 14, 2026. Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: PARTNERS IN LEARNING CHILD DEV. & FRC AT NOVANT Facility ID: 80000386 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 5/20/2025 Number Present: 83 Completed Date: 5/20/2025 Age: From 0 To 5 Total Minutes: 363 Time In: 09:12 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirement. Your last Annual Compliance visit was conducted on July 9, 2024. Your facility’s compliance history score prior to today’s visit was 89%. You, Aleshya Spruill, Director, assisted me with the visit. I reviewed with you today the information found in our system. You stated there have been no changes to your phone number, email address, mailing address, administrator, or owner. I reviewed the facilities permit with you today. This facility operates with a five-star license and is licensed for 100 children on first shift, ages 0-12 with an effective date January 31, 2020. The following restrictions are listed: daytime care only and meets enhanced ratios and space. Your facility, owned by Partners in Learning Child Development Center, Inc is current and active with the NC Secretary of State as viewed on the Secretary of State’s website. I used the “Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. I observed your Five-Star License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, daily schedules, activity plans, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans posted as required. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in free choice activities indoors and outdoors, during teacher-led activities, and leaving for a field trip. There were a variety of materials available to children. Materials and furnishings were found to be developmentally appropriate. All medications and accompanying documentation were monitored. This facility provides transportation. I monitored the vehicle and required documents during today’s visit. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on April 7, 2025, with thirteen (13) demerits and a superior classification. A fire inspection was conducted on December 30, 2024. There have been eight new staff members hired since the last visit. I monitored their files and a portion of existing staff files during today’s visit. There are 89 children enrolled. I monitored a portion of the children’s records. The developmental screenings, health assessments, vision screenings, hearing screenings and dental screenings required for the NC Pre-K Program were present and monitored. Prior to today's visit, the Program Consultant Site Visit Information Report was reviewed in the NC Pre-K Plan system. Staff listed on the report are staff that were in the classroom. Ages and Stages Questionnaire, Third Edition is used for the developmental screening tool, Teaching Strategies Gold is the on-going assessment used and Creative Curriculum is the curriculum used. Parent involvement activities are occurring as required. You stated the NC Pre-K Program hours for the children are 7:45 am – 2:15 pm and the staff hours are 7:00 am – 3:00 pm. The following violations were observed during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not completed within 12 months of the previous inspection. The fire inspection was completed on November 28, 2023 and then on December 30, 2024. 10A NCAC 09 .0304(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 5, the Permission to Administer Medication expired for an EpiPen on 3/10/2025. In Space 5, the Permission to Administer Medication expired for an EpiPen on 2/21/2025. .0803(12) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The Emergency Information Form for a staff member hired on 4/8/2025 did not include the party's choice of health care professional. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff members (DOH: 4/8/2025, 3/3/2025, 1/21/2025, and 9/24/2024) did not have documentation of completing at least 16 hours of orientation within the first six weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 1/21/2025 has not completed First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 1/21/2025 has not completed CPR training. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four staff members (DOH: 4/8/2025, 3/3/2025, 1/21/2025, and 9/24/2024) did not have documentation of completing at least six clock hours of training in required topic areas within the first two weeks. .1101(a)(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 4/8/2025 did not have a signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy on file. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Four staff members did not have their required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from their personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/30/2024 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 3/31/2025. Two staff members (DOH: 9/25/2024 and 1/21/2025) have no completed the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) Technical Assistance: • Child care rule 10A NCAC 09 .0304 requires a child care center operator to: schedule and obtain a fire inspection within 12 months of the center's previous fire inspection, to notify the local fire inspector when it is time for the center's annual fire inspection, and to submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Today I suggested that you put a reminder on your calendar for the end of November to remind you to schedule the fire inspection prior to December 30, 2025. You corrected the violation today by having a fire inspection completed. • To ensure Medication Administration Permission Forms are updated as required, I suggest that teachers place a visual reminder with expiration dates in their classroom. We discussed that an administrator or assigned staff member can do a monthly medication check to ensure that required paperwork is updated as needed. • Today we discussed utilizing the Staff File Checklist found on the Division’s website when organizing and completing new staff files. You can list and highlight the due dates on the checklist as a reminder. We discussed that a member of the administration team or assigned staff member can complete a monthly check of staff folders to ensure all documents are completed accurately and in a timely manner. As a reminder, the items marked with * on the Staff File Checklist must be kept confidential and in a separate individual medical file. Consultation: • NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which includes moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for ITERS, ECERS, and FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. • DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Due to the recent impacts of Hurricane Helene and other natural disasters, the Clean Classrooms for Carolina Kids enrollment deadline has been revised statewide. Child care facilities that have not yet enrolled should complete the online process by May 31, 2025. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 6/3/2025. Your compliance documentation must include the following: • The name of your facility • The ID number of your facility • The date you write the letter • A corrective action statement for each violation stating how you corrected the violation and are now in compliance. • A compliance plan statement for each violation stating how you plan to ensure that you will not have that violation again. • Your signature Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PARTNERS IN LEARNING CHILD DEV. & FRC AT NOVANT Facility ID: 80000386 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 5/20/2025 Number Present: 83 Completed Date: 5/20/2025 Age: From 0 To 5 Total Minutes: 363 Time In: 09:12 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirement. Your last Annual Compliance visit was conducted on July 9, 2024. Your facility’s compliance history score prior to today’s visit was 89%. You, Aleshya Spruill, Director, assisted me with the visit. I reviewed with you today the information found in our system. You stated there have been no changes to your phone number, email address, mailing address, administrator, or owner. I reviewed the facilities permit with you today. This facility operates with a five-star license and is licensed for 100 children on first shift, ages 0-12 with an effective date January 31, 2020. The following restrictions are listed: daytime care only and meets enhanced ratios and space. Your facility, owned by Partners in Learning Child Development Center, Inc is current and active with the NC Secretary of State as viewed on the Secretary of State’s website. I used the “Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. I observed your Five-Star License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, daily schedules, activity plans, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans posted as required. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in free choice activities indoors and outdoors, during teacher-led activities, and leaving for a field trip. There were a variety of materials available to children. Materials and furnishings were found to be developmentally appropriate. All medications and accompanying documentation were monitored. This facility provides transportation. I monitored the vehicle and required documents during today’s visit. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on April 7, 2025, with thirteen (13) demerits and a superior classification. A fire inspection was conducted on December 30, 2024. There have been eight new staff members hired since the last visit. I monitored their files and a portion of existing staff files during today’s visit. There are 89 children enrolled. I monitored a portion of the children’s records. The developmental screenings, health assessments, vision screenings, hearing screenings and dental screenings required for the NC Pre-K Program were present and monitored. Prior to today's visit, the Program Consultant Site Visit Information Report was reviewed in the NC Pre-K Plan system. Staff listed on the report are staff that were in the classroom. Ages and Stages Questionnaire, Third Edition is used for the developmental screening tool, Teaching Strategies Gold is the on-going assessment used and Creative Curriculum is the curriculum used. Parent involvement activities are occurring as required. You stated the NC Pre-K Program hours for the children are 7:45 am – 2:15 pm and the staff hours are 7:00 am – 3:00 pm. The following violations were observed during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not completed within 12 months of the previous inspection. The fire inspection was completed on November 28, 2023 and then on December 30, 2024. 10A NCAC 09 .0304(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 5, the Permission to Administer Medication expired for an EpiPen on 3/10/2025. In Space 5, the Permission to Administer Medication expired for an EpiPen on 2/21/2025. .0803(12) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The Emergency Information Form for a staff member hired on 4/8/2025 did not include the party's choice of health care professional. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff members (DOH: 4/8/2025, 3/3/2025, 1/21/2025, and 9/24/2024) did not have documentation of completing at least 16 hours of orientation within the first six weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 1/21/2025 has not completed First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 1/21/2025 has not completed CPR training. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four staff members (DOH: 4/8/2025, 3/3/2025, 1/21/2025, and 9/24/2024) did not have documentation of completing at least six clock hours of training in required topic areas within the first two weeks. .1101(a)(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 4/8/2025 did not have a signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy on file. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Four staff members did not have their required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from their personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/30/2024 completed the Recognizing and Responding to Suspicions of Child Maltreatment training on 3/31/2025. Two staff members (DOH: 9/25/2024 and 1/21/2025) have no completed the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) Technical Assistance: • Child care rule 10A NCAC 09 .0304 requires a child care center operator to: schedule and obtain a fire inspection within 12 months of the center's previous fire inspection, to notify the local fire inspector when it is time for the center's annual fire inspection, and to submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Today I suggested that you put a reminder on your calendar for the end of November to remind you to schedule the fire inspection prior to December 30, 2025. You corrected the violation today by having a fire inspection completed. • To ensure Medication Administration Permission Forms are updated as required, I suggest that teachers place a visual reminder with expiration dates in their classroom. We discussed that an administrator or assigned staff member can do a monthly medication check to ensure that required paperwork is updated as needed. • Today we discussed utilizing the Staff File Checklist found on the Division’s website when organizing and completing new staff files. You can list and highlight the due dates on the checklist as a reminder. We discussed that a member of the administration team or assigned staff member can complete a monthly check of staff folders to ensure all documents are completed accurately and in a timely manner. As a reminder, the items marked with * on the Staff File Checklist must be kept confidential and in a separate individual medical file. Consultation: • NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which includes moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for ITERS, ECERS, and FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. • DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Due to the recent impacts of Hurricane Helene and other natural disasters, the Clean Classrooms for Carolina Kids enrollment deadline has been revised statewide. Child care facilities that have not yet enrolled should complete the online process by May 31, 2025. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 6/3/2025. Your compliance documentation must include the following: • The name of your facility • The ID number of your facility • The date you write the letter • A corrective action statement for each violation stating how you corrected the violation and are now in compliance. • A compliance plan statement for each violation stating how you plan to ensure that you will not have that violation again. • Your signature Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2200 · Violation

Name of Operation: PARTNERS IN LEARNING CHILD DEV. & FRC AT NOVANT Facility ID: 80000386 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 70 Completed Date: 8/1/2023 Age: From 0 To 12 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this visit is to monitor compliance with applicable child care requirements. The last Annual Compliance visit was conducted on August 25, 2022. This facility operates with a five star license and is licensed for 100 children on first shift, ages 0-12 with an effective date January 31, 2020. The following restrictions are listed: daytime care only and meets enhanced ratios and space. The Environmental Rating Scale (ERS) assessments were conducted in January 2020. The 18 month compliance history is at 92%. The Secretary of State’s website was monitored and Partners in Learning Child Development Center, Inc is current and active. Upon arrival, I was greeted by you, Jennifer Misenheimer, Director. I used the "Annual Compliance Monitoring Checklist for Centers" during today's visit. I observed the children during free choice activities indoors and outdoors, group time, hand-washing routines and lunch. I observed positive interactions between staff and the children. I observed that staff/child ratios, group size and supervision were in compliance. I monitored the outdoor play area and outdoor play inspections. I reviewed the emergency drills and they are occurring as required. The fire inspection was conducted on November 2, 2022. The sanitation inspection was conducted on April 25, 2023 with six demerits and a superior rating. This facility does transportation and you submitted documents prior to the visit. I monitored the vehicle during today’s visit. There was one new staff member hired since my last visit. I monitored their file and a portion of the existing staff files. There are 85 children enrolled and I monitored a portion of the children’s records. The following violation was observed during today's visit. Violation Number Comment Rule 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The water heater is located in an unlocked closet. .0604(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two staff members have not completed the "Administration of Medication" training and the "Recognizing and Responding to Suspicions of Child Maltreatment" training within five years. .1103(b) TECHNICAL ASSITANCE/RESOURCES: -Remind staff about the Medication Administration training and the Recognizing and Responding to child maltreatments are part of the Health and Safety trainings that need to be completed every five years. They can be accessed through separate links located on the Moodle page. -The outdoor play area is required to be protected by a fence a minimum of four feet and the top of the fence needs to be free of protrusions. There can be no protrusions on the tops of fences less than six feet high. -Kimberly Cruz, Child Care Health Consultant, is available to provide trainings and technical assistance for your teachers and children. Here email address is kimberly.cruz@rowancountync.gov and her phone number is 704-216-8806. -The North Carolina child Care Resource and Referral Council (CCR&R) now has a challenging behavior helpline that staff can call and peak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classrooms: 1-888-600-1685 option 1. I also sent an email about this resource on April 4th. REQUIRED RESPONSE: Violations must be corrected immediately. You shall submit a written/typed, signed and dated statement to me at the address noted below or email me detailing how the violations were corrected with exact dates and details including how you plan to prevent reoccurrence of such violations which must be received by August 15, 2023. Failure to correct the violation(s) and send the written statement by the established deadline listed above may result in an unannounced follow-up visit or an administrative action may be recommended based on Child Care Rule 10A NCAC 09 .2200. The documentation was completed electronically and reviewed with you during the visit. I provided you with a printed copy of today’s visit summary. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor Kris Updike at kris.updike@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times