North Hills Christian School

10A NCAC 09 .0901 · Violation

Name of Operation: NORTH HILLS CHRISTIAN SCHOOL Facility ID: 8059004 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 1/23/2026 Number Present: 31 Completed Date: 1/23/2026 Age: From 3 To 5 Total Minutes: 275 Time In: 09:20 AM Time Out: 01:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements. Your last Annual Compliance Visit was conducted on February 13, 2025. Your facility’s compliance history score prior to today’s visit was 94%. You, Anabel Melgar, Early Education Director, assisted me with the visit. I reviewed with you today the information found in our system. You stated there have been no changes to your phone number, email address, mailing address, administrator, or owner. I reviewed the facilities permit with you today. This facility operates with a four-star license and is licensed for 45 children on first shift, ages 3-5 with an effective date of June 11, 2021. The following restrictions are listed: first shift, meets enhanced space, and no children under 3 years old. Your facility, owned by North Hills Christian School, Inc. was current and active with the NC Secretary of State as viewed on the NC Secretary of State Website today. I used the “Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. I observed your Four-Star License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, daily schedules, activity plans, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans posted as required. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in snack, circle time, and free choice activities indoors and outdoors. All medications and accompanying documentation were monitored. You stated your program provides transportation for field trips. I monitored the vehicle and required documentation during my visit on August 8, 2025. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on August 11, 2025, with zero (0) demerits and a superior classification. A fire inspection was conducted on August 4, 2025. I observed attendance records to be current as required. There have been no new staff members hired since the last visit. I monitored a portion of existing staff files during today’s visit. There are 35 children enrolled. I monitored a portion of the children’s records. The following violations were observed during today’s visit. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The food substitutions for snack on 1/23/2026 were not recorded on the menus located in the hallway or classrooms prior to being served. The menu listed Cheez-Its and apple juice and children were served cheese sticks and crackers on 1/23/2026. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 2, seven (7) water bottles were not labeled with children's name and date. In Space 3, nine (9) water bottles were not labeled with children's name and date. In Space 4, one (1) water bottle was not labeled with children's name and date. 15A NCAC 18A .2804(d) 1310 The completed, signed application was not on file on the first day each child attends. A child began attending on 8/13/2025. Their application was completed on 8/25/2025. .0801(a) 1314 Emergency information did not name childs health care professional. One (1) child's (DOE: 10/14/2025) emergency information did not include the name of a health care professional. .0802(c)(2) 1329 Application for enrollment did not include all required information. A child's (DOE: 8/7/2025) application for enrollment did not include the fears or behavior characteristics that the child has. .0801(a)(1-7) 1907 A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. A child began attending the facility on 8/13/2025. The Prevention of Shaken Baby and Abusive Head Trauma policy acknowledgement was dated 8/25/2025. .0608(b) Technical Assistance: • It is critical that each child has a completed and signed application on file on the first day that they attend. The child’s application serves as the primary source of emergency, medical, and contact information for each child and ensures that staff are able to respond appropriately in the event of an illness, injury, or emergency, and to verify that children are released only to authorized individuals. Today we discussed that children should not start attending until all information is complete and on file. This violation was corrected as the child now has a completed application on file. • It is important that children’s emergency information includes the responsible party’s choice of health care professional as this information is essential to ensuring timely and appropriate medical care in the event of emergency. Having a listed health care professional allows staff to communicate accurately with medical professionals and families. Today we discussed that if a family chooses to list “nearest” in place of a specific provider, that you will need to assist the family in identifying the nearest medical facility and have them documented the name and contact information on the application. • Each child’s application must include a place for families to describe any fears or behavior characteristics that their child has. This information helps staff to understand children’s fears, triggers, and behavioral patterns. Understanding this information allows staff members to anticipate potential challenges, respond proactively, and provide a supportive environment for each child. Today we discussed that one application type should be completed for all preschoolers prior to their first day of school. I recommend that you thoroughly review each section of the application to ensure all sections are completed. • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy must be reviewed with and signed by parents prior to their child’s first day of attendance. This policy ensures that families are informed of safe caregiving practices, appropriate responses to crying or distressed children, and prohibited behaviors that may place children at risk of serious injury or harm. Today I recommended that you ensure all required policies and forms are completed and signed in each child’s folder prior to their first day. This violation has been corrected as the child now has a signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. • Water bottles brought from home must be clearly labeled with each child’s name and the date. Proper labeling helps prevent the sharing of personal items, reduces the risk of cross contamination, and supports the prevention of illness within the classroom. Clearly labeled bottles help ensure that children receive their own personal drinking containers throughout the day. Today I recommended that staff conduct morning checks to ensure all water bottles are labeled properly upon arrival. • Menus must accurately reflect snacks served to children. Maintaining current and accurate menus promotes transparency with families and ensures children receive balanced and appropriate meals. Accurate menu documentation also allows staff to address dietary needs and allergies. If substitutions or changes are made, it must be documented on all posted menus prior to being served. I recommend that staff update the menus immediately when changes occur and implement procedures to verify that menus reflect the food being served to children. Consultation: • According to the Clean Classrooms for Carolina Kids dashboard, your facility has not completed enrollment for: Lead-Based Paint and Asbestos. Please complete this as soon as possible . You can access your account here: https://www.cleanwaterforuskids.org/en/carolina/. After enrollment is complete, please check the dashboard to ensure all three sections indicate that you have completed enrollment. You can access your dashboard here: https://data.cleanwaterforuskids.org/data/north-carolina • Although it is not a violation today, we discussed that when families choose to complete the nutritional opt-out form, this decision applies to all meals and snacks and does not allow for opting out of specific meals or individual days. Families must either provide all scheduled meals and snacks or allow the center to provide supplemental food. I recommend that you clearly communicate these requirements for families at enrollment and provide teachers with documentation of who has completed a nutritional opt-out form. Today I left you with a copy of 10ANCAC 09 .0901(d)(1-4) for your reference. • During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. The following steps are how you can begin preparing for the Rated License process: Next Steps by Pathway- If you choose Pathway 1: -Confirm all staff have active WORKS accounts. -Complete the QRIS Staff Information and Education Worksheet electronically. -Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. -Prepare for Environmental Rating Scale (ERS) assessments. -Access resources, trainings, and outreach via ncrlap.org. -Work with CCR&R or Smart Start for support in preparation. -Identify CQI goals and begin planning for implementation. -Develop strategies for Family and Community Engagement. -If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: -Confirm all staff have active WORKS accounts. -Complete the QRIS Staff Information and Education Worksheet electronically. -Identify CQI goals and begin planning for implementation. -Develop strategies for Family and Community Engagement. -Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) -Arranging coaching or training options for administrators and lead teachers. If you choose Pathway 3: -Ensure all staff have active WORKS accounts. -If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. -If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. -If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. -Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. • DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 2/6/2026. Your compliance documentation must include the following: • The name of your facility • The ID number of your facility • The date you write the letter • A corrective action statement for each violation stating how you corrected the violation and are now in compliance. • Your signature Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: NORTH HILLS CHRISTIAN SCHOOL Facility ID: 8059004 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 9/10/2025 Number Present: 31 Completed Date: 9/10/2025 Age: From 3 To 5 Total Minutes: 160 Time In: 09:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements. Your last Annual Compliance visit was conducted on February 13, 2025. Your facility’s compliance history score prior to today’s visit was 91%. You, Anabel Melgar, Early Education Director, assisted me with the visit. Your facility, owned by North Hills Christian School, Inc., was current and active with the NC Secretary of State as viewed on the NC Secretary of State Website today. I observed your Four-Star License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans posted as required. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in free choice activities indoors and outdoors and eating snack. You stated that no children currently enrolled have medications or Medical Action Plans. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on August 11, 2025 with zero (0) demerits and a superior classification. A fire inspection was conducted on August 4, 2025. There have been two new staff members hired since the last visit. I monitored their files today. Criminal Background Checks, CPR/First Aid, Recognizing and Responding to Suspicions of Child Maltreatment trainings were monitored in staff files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violation was observed during today’s visit. Violation Number Comment Rule 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Two staff members (DOH: 8/7/2025 and 7/31/2025) did not have a signed and dated statement that they have received the personnel and operational policies. 10A NCAC 09 .0514(g) Technical Assistance: • All staff members must have a signed and dated statement indicating that they have reviewed the personnel and operational policies. Continue to utilize the Staff File Checklist to ensure that all items are completed when hiring new staff. Since you are new in this role, I suggested that you review all existing staff files to verify that all required documentation is completed and included. Consultation: • DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • Please complete the enrollment for Lead-Based Paint and Asbestos on the Classrooms for Carolina Kids website: https://data.cleanwaterforuskids.org/data/north-carolina. • On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. I will be conducting a center administrator training/meeting on September 29, 2025 from 1:00 pm – 3:00 pm as the next step for implementing the plan to transition to the “Pathways to the Stars”. The implementation plan will allow time for administrators and operators to learn and understand the different pathways and the changes within our system. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 9/24/2025. Your compliance documentation must include the following: • The name of your facility • The ID number of your facility • The date you write the letter • A corrective action statement for each violation stating how you corrected the violation and are now in compliance. • Your signature Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: NORTH HILLS CHRISTIAN SCHOOL Facility ID: 8059004 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 2/13/2025 Number Present: 25 Completed Date: 2/13/2025 Age: From 3 To 5 Total Minutes: 185 Time In: 09:40 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance visit. Your last Annual Compliance visit was conducted on March 21, 2024. Your facility’s compliance history score prior to today’s visit was 90%. You, Teresa Miller, Administrative Assistant, assisted me with the visit. I reviewed with you today the information found in our system. You stated there have been no changes to your phone number, email address, mailing address, administrator, or owner. I reviewed the facilities permit with you today. This facility operates with a four-star license and is licensed for 45 children on first shift, ages 3-5 with an effective date of June 11, 2021. The following restrictions are listed: first shift, meets enhanced space, and no children under 3 years old. Your facility, owned by North Hills Christian School, Inc. was current and active with the NC Secretary of State as viewed on the NC Secretary of State Website today. I used the “Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. I observed your Four-Star License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, daily schedules, activity plans, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans posted as required. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in snack, teacher-directed activities and bathroom transitions. All medications and accompanying documentation were monitored. You stated your program does not provide transportation. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on September 9, 2024, with six (6) demerits and a superior classification. A fire inspection was conducted on August 6, 2024. I observed attendance records to be current as required. There have been no new staff members hired since the last visit. I monitored a portion of existing staff files during today’s visit. There are 32 children enrolled. I monitored a portion of the children’s records. The following violations were observed during today’s visit. Violation Number Comment Rule 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. A gross motor activity was not listed on the activity plan in Space 410. .0508(g)(3) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A staff member hired 8/1/2022 required 15 hours of on-going training and only completed 3 hours of on-going training. .1103(a) Technical Assistance: • When completing activity plans, it is important that teachers include a gross motor activity. This gross motor activity can happen indoors or outdoors. I suggested that you check for these gross motor activities on the activity plan prior to posting them each week. • All staff members that work with children must complete on-going training annually. I suggested that you update the on-going training logs at the end of each month to ensure that training hours are being completed as required. I provided you with a copy of the current training catalog for Smart Start Rowan today. Consultation: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Child care rule 10A NCAC 09 .0304 which requires a child care center operator to: schedule and obtain a fire inspection within 12 months of the center's previous fire inspection, to notify the local fire inspector when it is time for the center's annual fire inspection, and to submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. • Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • When using the activity plan to document screen-time use for a whole group of children, I suggested that teachers record the name of the video, etc. being viewed and the total number of minutes viewed. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 2/27/2025. Your compliance documentation must include the following: • The name of your facility • The ID number of your facility • The date you write the letter • A corrective action statement for each violation stating how you corrected the violation and are now in compliance. • A compliance plan statement for each violation stating how you plan to ensure that you will not have that violation again. • Your signature Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: NORTH HILLS CHRISTIAN SCHOOL Facility ID: 8059004 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 2/13/2025 Number Present: 25 Completed Date: 2/13/2025 Age: From 3 To 5 Total Minutes: 185 Time In: 09:40 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance visit. Your last Annual Compliance visit was conducted on March 21, 2024. Your facility’s compliance history score prior to today’s visit was 90%. You, Teresa Miller, Administrative Assistant, assisted me with the visit. I reviewed with you today the information found in our system. You stated there have been no changes to your phone number, email address, mailing address, administrator, or owner. I reviewed the facilities permit with you today. This facility operates with a four-star license and is licensed for 45 children on first shift, ages 3-5 with an effective date of June 11, 2021. The following restrictions are listed: first shift, meets enhanced space, and no children under 3 years old. Your facility, owned by North Hills Christian School, Inc. was current and active with the NC Secretary of State as viewed on the NC Secretary of State Website today. I used the “Annual Compliance Monitoring Visit Checklist for Child Care Centers” during today’s visit. I observed your Four-Star License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, daily schedules, activity plans, staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans posted as required. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in snack, teacher-directed activities and bathroom transitions. All medications and accompanying documentation were monitored. You stated your program does not provide transportation. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on September 9, 2024, with six (6) demerits and a superior classification. A fire inspection was conducted on August 6, 2024. I observed attendance records to be current as required. There have been no new staff members hired since the last visit. I monitored a portion of existing staff files during today’s visit. There are 32 children enrolled. I monitored a portion of the children’s records. The following violations were observed during today’s visit. Violation Number Comment Rule 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. A gross motor activity was not listed on the activity plan in Space 410. .0508(g)(3) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A staff member hired 8/1/2022 required 15 hours of on-going training and only completed 3 hours of on-going training. .1103(a) Technical Assistance: • When completing activity plans, it is important that teachers include a gross motor activity. This gross motor activity can happen indoors or outdoors. I suggested that you check for these gross motor activities on the activity plan prior to posting them each week. • All staff members that work with children must complete on-going training annually. I suggested that you update the on-going training logs at the end of each month to ensure that training hours are being completed as required. I provided you with a copy of the current training catalog for Smart Start Rowan today. Consultation: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Child care rule 10A NCAC 09 .0304 which requires a child care center operator to: schedule and obtain a fire inspection within 12 months of the center's previous fire inspection, to notify the local fire inspector when it is time for the center's annual fire inspection, and to submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. • Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • When using the activity plan to document screen-time use for a whole group of children, I suggested that teachers record the name of the video, etc. being viewed and the total number of minutes viewed. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 2/27/2025. Your compliance documentation must include the following: • The name of your facility • The ID number of your facility • The date you write the letter • A corrective action statement for each violation stating how you corrected the violation and are now in compliance. • A compliance plan statement for each violation stating how you plan to ensure that you will not have that violation again. • Your signature Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: NORTH HILLS CHRISTIAN SCHOOL Facility ID: 8059004 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 31 Completed Date: 9/12/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 09:45 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced visit. Your last Annual Compliance visit was conducted on March 21, 2024. Your facility’s compliance history score prior to today’s visit was 91%. You, Teresa Miller, Administrative Assistant, assisted me with the visit. Your facility, owned by North Hills Christian School, Inc. was current and active with the NC Secretary of State as viewed on the NC Secretary of State Website today. I observed your Four-Star License, NC Child Care Summary of the Law, menu, Emergency Medical Care Plan, Sanitation placard, staff-child ratio worksheet, First Aid poster, tobacco free policy signage and evacuation plans posted as required. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children transition to the bathroom before outdoor play and engaging in free choice activities outdoors. All medications and accompanying documentation were monitored. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. A sanitation inspection was conducted on September 9, 2024, with six (6) demerits and a superior classification. A fire inspection was conducted on August 6, 2024. There have been no new staff members hired since the last visit. Criminal Background Checks, CPR/First Aid, and Recognizing and Responding to Suspicions of Child Maltreatment trainings were all valid and verified in staff files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed during today’s visit. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. In Space 410, there was not a completed Medication Administration Permission Form for an Albuterol inhaler. In Space 409, there was not a completed Medication Administration Permission Form for an Albuterol and Flovent inhaler. 10A NCAC 09 .0803(4)(6-9) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for August 2024. .0605(q) Technical Assistance: • All prescription medications require written authorization from the parent. Staff members should thoroughly review the Medication Administration Permission Form to verify all required information is included prior to accepting medication. I showed you how to access and print the Medication Administration Permission Form found on the Division’s website under Provider Documents and Forms. • Set a monthly reminder prior to the end of the month to ensure that playground inspections are completed. We discussed upcoming Playground Safety training opportunities to allow for more staff members to become trained to complete playground inspections. Consultation: • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • Kimberly Cruz, Child Care Health Consultant, is available to provide trainings and technical assistance for your teachers and children. Her email address is kimberly.cruz@rowancountync.gov and her phone number is 704-216-8806. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 9/26/2024. Your compliance documentation must include the following: • The name of your facility • The ID number of your facility • The date you write the letter • A corrective action statement for each violation stating how you corrected the violation and are now in compliance. • A compliance plan statement for each violation stating how you plan to ensure that you will not have that violation again. • Your signature Please mail or email me a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A https://www.msn.com/enus/feedNCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: NORTH HILLS CHRISTIAN SCHOOL Facility ID: 8059004 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 3/21/2024 Number Present: 40 Completed Date: 3/21/2024 Age: From 3 To 5 Total Minutes: 275 Time In: 10:45 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this visit is to monitor compliance with applicable child care requirements. The last Annual Compliance visit was conducted on March 28, 2024. This facility has a four-star license with the following restrictions listed: daytime care only, meets enhanced space and no children under 3. The 18-month compliance history was at 85% prior to today’s visit. The Secretary of State’s website was monitored and NORTH HILLS CHRISTIAN SCHOOL, INC. is active and current. Upon arrival, we were greeted by the front office staff, and I stated the reason for my visit. I was greeted by Teresa Miller, Lower School Secretary, and you, Kristen Sabia, Lower School Principle. I completed the "Annual Compliance Monitoring Checklist for Centers" during today's visit. I observed the children during art activity at the table, hand-washing routines, free choice activities outdoors, hand washing routines and lunch. I observed positive interactions between staff and the children. I monitored staff/child ratios, group size and supervision. I did monitor the outdoor play area and outdoor play inspections. I reviewed the emergency drills. The fire inspection was conducted on April 27, 2023. A sanitation inspection was conducted on May 31, 2023, with two demerits. There have been three new substitute staff members hired since the last visit. I monitored a portion of the existing staff files. We discussed that the hiring dates for the substitutes is when they began working at the North Hills Christian School and that is the date that is on the Staff and Training Worksheets. Ms. Miller stated that substitute staff were unable to substitute in preschool classrooms until they had their CBC qualification letter and all the other required documents needed. Health and Safety requirements were monitored. There are 36 children enrolled and I monitored a portion of the children’s records. You stated that the school will be renovated the Junior Kindergarten (JK) building and the licensed preschool program will need to be placed in temporary classrooms. The temporary spaces will need to be approved by building, fire and sanitation inspectors. Once you receive the approved inspections you can submit them to me, and I can come out and measure and monitor the spaces. The children will be in the temporary space for one school year and then they will transfer to the renovated classrooms which will also need to be approved by the fire, building and sanitation inspectors. Once approved bit the inspectors you will submit the approved inspections to the your child care consult so that they can schedule a visit to monitor, measure and approve the spaces. Please make sure that the inspectors specify which classrooms they are approving to be used by preschool aged children. The following violations were observed during today’s visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A child in classroom 302 forgot his lunch and the program served him an "emergency lunch" which consisted of a bottled water, macaroni and cheese, potato chips and a Go-go squeeZ (100 percent) Fruit pouch. The child was not served milk or a vegetable. 10A NCAC 09 .0901(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The monkey bars shaped like a house had surfacing of pea gravel that measured between 1 inch and 3 inches in depth under and around the structure. The larger structure with slides had surfacing of pea gravel that measured below 1 inch and 3 inches in depth under and around the structure. .0605(j) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation that a substitute staff member hired at the school in 9/8/23 received new staff orientation. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The Lead Teacher in classroom 302 (space 2) and was hired in August 2022 did not have a staff development plan in her file. 10A NCAC 09 .0514(f) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The Discipline Policy did not include the date of enrollment for the four children's files monitored. .1804(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was conducted on 8/8/23. No others have been conducted. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. A staff member that was hired in August 2022 did complete the Prevention of Shaken Baby Syndrome, Abusive Head Trauma and Child Maltreatment health and safety training within her first year of employment. .1102(a) TECHNICAL ASSISTANCE: -We discussed that it is a challenge to keep the pea gravel around the structures due to the level of the ground of the outdoor play area. We discussed that surrounding each structure with a boarder allowing six feet of surfacing around them may help keep the pea gravel with the required area. -We discussed that if a child does not bring their lunch from home than the program is required to provide lunch for the child and would need to meet the nutritional guidelines. That would include milk, a protein, a grain, two vegetable or one vegetable and one fruit. -We discussed the Opt-Out Form and that when a family completes the form they are agreeing to bring all food in for their child which would include the AM snack, lunch and PM snack. This form cannot be used just for lunch. -We discussed that the staff do not need to complete the ITS-SIDS and transportation training listed on the Health and Safety log. Staff are required to complete the “Prevention of Shaken Baby Syndrome, Abusive Head Trauma and Child Maltreatment” because they care for children that are preschool aged. -Place a reminder on the calendar or in your phone to remind staff that an emergency drill needs to be conducted. -Staff are required to have an annual staff development plan. This could be done during the same time the annual staff evaluation is taking place. -Ms. Miller and discussed attaching the new staff checklist to the outside of the staffs’ files. Create a “pending file” area where you place new staff files while you are waiting for required documents. Do not file the new staff files in the file cabinet until you have all the completed documents, and the dates are on the file checklist. -Families are required to write the date of enrollment on the Discipline policy. Make sure to monitor the paperwork as families are returning it to you. Good rule of thumb is if there is a blank then something should be written in there. CONSULTATION: -I discussed with the staff in classroom 303 (space 3) that the Keurig machine that is used to heat up water for Lunchables will need to be at least five feet from the floor and the cord inaccessible because this could be a potential burn hazard. -You will need to complete the Change of Information form when you have new staff that bring you a CBC qualification letter that has not been completed recently. This form needs to be completed within five days of hire and submitted to the CBC Unit. The form can be found under “Provider Documents” on the DCDEE website. -Teaching staff are required to register with the Workforce Online Reporting and Knowledge System (WORKS). DCDEE WORKS includes a self-service component known as the applicant portal. This is used by an individual applicant to register and maintain their workforce information to support education requirements. The portal is available online and requires that the user maintain an individual NCID username and password. Here is the link: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. -We discussed including the day in the dates listed on documents. -We discussed writing the date in the top corners of the children’s applications the date the application was completed and the date of enrollment. REQUIRED RESPONSE: Violations must be corrected immediately. You shall submit a written/typed, signed and dated statement to me at the address noted below or email me detailing how the violations were corrected with exact dates and details including how you plan to prevent reoccurrence of such violations which must be received by April 4, 2024. Failure to correct the violation(s) and send the written statement by the established deadline listed above may result in an unannounced follow-up visit or an administrative action may be recommended based on Child Care Rule 10A NCAC 09 .2200. The documentation was completed electronically and reviewed with you during the visit. I emailed you a copy of today’s visit summary. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor Erin Pickard at erin.pickard@dhhs.nc.gov. Carolyn Conley Leas Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: NORTH HILLS CHRISTIAN SCHOOL Facility ID: 8059004 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 3/21/2024 Number Present: 40 Completed Date: 3/21/2024 Age: From 3 To 5 Total Minutes: 275 Time In: 10:45 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this visit is to monitor compliance with applicable child care requirements. The last Annual Compliance visit was conducted on March 28, 2024. This facility has a four-star license with the following restrictions listed: daytime care only, meets enhanced space and no children under 3. The 18-month compliance history was at 85% prior to today’s visit. The Secretary of State’s website was monitored and NORTH HILLS CHRISTIAN SCHOOL, INC. is active and current. Upon arrival, we were greeted by the front office staff, and I stated the reason for my visit. I was greeted by Teresa Miller, Lower School Secretary, and you, Kristen Sabia, Lower School Principle. I completed the "Annual Compliance Monitoring Checklist for Centers" during today's visit. I observed the children during art activity at the table, hand-washing routines, free choice activities outdoors, hand washing routines and lunch. I observed positive interactions between staff and the children. I monitored staff/child ratios, group size and supervision. I did monitor the outdoor play area and outdoor play inspections. I reviewed the emergency drills. The fire inspection was conducted on April 27, 2023. A sanitation inspection was conducted on May 31, 2023, with two demerits. There have been three new substitute staff members hired since the last visit. I monitored a portion of the existing staff files. We discussed that the hiring dates for the substitutes is when they began working at the North Hills Christian School and that is the date that is on the Staff and Training Worksheets. Ms. Miller stated that substitute staff were unable to substitute in preschool classrooms until they had their CBC qualification letter and all the other required documents needed. Health and Safety requirements were monitored. There are 36 children enrolled and I monitored a portion of the children’s records. You stated that the school will be renovated the Junior Kindergarten (JK) building and the licensed preschool program will need to be placed in temporary classrooms. The temporary spaces will need to be approved by building, fire and sanitation inspectors. Once you receive the approved inspections you can submit them to me, and I can come out and measure and monitor the spaces. The children will be in the temporary space for one school year and then they will transfer to the renovated classrooms which will also need to be approved by the fire, building and sanitation inspectors. Once approved bit the inspectors you will submit the approved inspections to the your child care consult so that they can schedule a visit to monitor, measure and approve the spaces. Please make sure that the inspectors specify which classrooms they are approving to be used by preschool aged children. The following violations were observed during today’s visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A child in classroom 302 forgot his lunch and the program served him an "emergency lunch" which consisted of a bottled water, macaroni and cheese, potato chips and a Go-go squeeZ (100 percent) Fruit pouch. The child was not served milk or a vegetable. 10A NCAC 09 .0901(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The monkey bars shaped like a house had surfacing of pea gravel that measured between 1 inch and 3 inches in depth under and around the structure. The larger structure with slides had surfacing of pea gravel that measured below 1 inch and 3 inches in depth under and around the structure. .0605(j) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation that a substitute staff member hired at the school in 9/8/23 received new staff orientation. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The Lead Teacher in classroom 302 (space 2) and was hired in August 2022 did not have a staff development plan in her file. 10A NCAC 09 .0514(f) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The Discipline Policy did not include the date of enrollment for the four children's files monitored. .1804(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was conducted on 8/8/23. No others have been conducted. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. A staff member that was hired in August 2022 did complete the Prevention of Shaken Baby Syndrome, Abusive Head Trauma and Child Maltreatment health and safety training within her first year of employment. .1102(a) TECHNICAL ASSISTANCE: -We discussed that it is a challenge to keep the pea gravel around the structures due to the level of the ground of the outdoor play area. We discussed that surrounding each structure with a boarder allowing six feet of surfacing around them may help keep the pea gravel with the required area. -We discussed that if a child does not bring their lunch from home than the program is required to provide lunch for the child and would need to meet the nutritional guidelines. That would include milk, a protein, a grain, two vegetable or one vegetable and one fruit. -We discussed the Opt-Out Form and that when a family completes the form they are agreeing to bring all food in for their child which would include the AM snack, lunch and PM snack. This form cannot be used just for lunch. -We discussed that the staff do not need to complete the ITS-SIDS and transportation training listed on the Health and Safety log. Staff are required to complete the “Prevention of Shaken Baby Syndrome, Abusive Head Trauma and Child Maltreatment” because they care for children that are preschool aged. -Place a reminder on the calendar or in your phone to remind staff that an emergency drill needs to be conducted. -Staff are required to have an annual staff development plan. This could be done during the same time the annual staff evaluation is taking place. -Ms. Miller and discussed attaching the new staff checklist to the outside of the staffs’ files. Create a “pending file” area where you place new staff files while you are waiting for required documents. Do not file the new staff files in the file cabinet until you have all the completed documents, and the dates are on the file checklist. -Families are required to write the date of enrollment on the Discipline policy. Make sure to monitor the paperwork as families are returning it to you. Good rule of thumb is if there is a blank then something should be written in there. CONSULTATION: -I discussed with the staff in classroom 303 (space 3) that the Keurig machine that is used to heat up water for Lunchables will need to be at least five feet from the floor and the cord inaccessible because this could be a potential burn hazard. -You will need to complete the Change of Information form when you have new staff that bring you a CBC qualification letter that has not been completed recently. This form needs to be completed within five days of hire and submitted to the CBC Unit. The form can be found under “Provider Documents” on the DCDEE website. -Teaching staff are required to register with the Workforce Online Reporting and Knowledge System (WORKS). DCDEE WORKS includes a self-service component known as the applicant portal. This is used by an individual applicant to register and maintain their workforce information to support education requirements. The portal is available online and requires that the user maintain an individual NCID username and password. Here is the link: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. -We discussed including the day in the dates listed on documents. -We discussed writing the date in the top corners of the children’s applications the date the application was completed and the date of enrollment. REQUIRED RESPONSE: Violations must be corrected immediately. You shall submit a written/typed, signed and dated statement to me at the address noted below or email me detailing how the violations were corrected with exact dates and details including how you plan to prevent reoccurrence of such violations which must be received by April 4, 2024. Failure to correct the violation(s) and send the written statement by the established deadline listed above may result in an unannounced follow-up visit or an administrative action may be recommended based on Child Care Rule 10A NCAC 09 .2200. The documentation was completed electronically and reviewed with you during the visit. I emailed you a copy of today’s visit summary. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor Erin Pickard at erin.pickard@dhhs.nc.gov. Carolyn Conley Leas Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2200 · Violation

Name of Operation: NORTH HILLS CHRISTIAN SCHOOL Facility ID: 8059004 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 3/21/2024 Number Present: 40 Completed Date: 3/21/2024 Age: From 3 To 5 Total Minutes: 275 Time In: 10:45 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this visit is to monitor compliance with applicable child care requirements. The last Annual Compliance visit was conducted on March 28, 2024. This facility has a four-star license with the following restrictions listed: daytime care only, meets enhanced space and no children under 3. The 18-month compliance history was at 85% prior to today’s visit. The Secretary of State’s website was monitored and NORTH HILLS CHRISTIAN SCHOOL, INC. is active and current. Upon arrival, we were greeted by the front office staff, and I stated the reason for my visit. I was greeted by Teresa Miller, Lower School Secretary, and you, Kristen Sabia, Lower School Principle. I completed the "Annual Compliance Monitoring Checklist for Centers" during today's visit. I observed the children during art activity at the table, hand-washing routines, free choice activities outdoors, hand washing routines and lunch. I observed positive interactions between staff and the children. I monitored staff/child ratios, group size and supervision. I did monitor the outdoor play area and outdoor play inspections. I reviewed the emergency drills. The fire inspection was conducted on April 27, 2023. A sanitation inspection was conducted on May 31, 2023, with two demerits. There have been three new substitute staff members hired since the last visit. I monitored a portion of the existing staff files. We discussed that the hiring dates for the substitutes is when they began working at the North Hills Christian School and that is the date that is on the Staff and Training Worksheets. Ms. Miller stated that substitute staff were unable to substitute in preschool classrooms until they had their CBC qualification letter and all the other required documents needed. Health and Safety requirements were monitored. There are 36 children enrolled and I monitored a portion of the children’s records. You stated that the school will be renovated the Junior Kindergarten (JK) building and the licensed preschool program will need to be placed in temporary classrooms. The temporary spaces will need to be approved by building, fire and sanitation inspectors. Once you receive the approved inspections you can submit them to me, and I can come out and measure and monitor the spaces. The children will be in the temporary space for one school year and then they will transfer to the renovated classrooms which will also need to be approved by the fire, building and sanitation inspectors. Once approved bit the inspectors you will submit the approved inspections to the your child care consult so that they can schedule a visit to monitor, measure and approve the spaces. Please make sure that the inspectors specify which classrooms they are approving to be used by preschool aged children. The following violations were observed during today’s visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A child in classroom 302 forgot his lunch and the program served him an "emergency lunch" which consisted of a bottled water, macaroni and cheese, potato chips and a Go-go squeeZ (100 percent) Fruit pouch. The child was not served milk or a vegetable. 10A NCAC 09 .0901(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The monkey bars shaped like a house had surfacing of pea gravel that measured between 1 inch and 3 inches in depth under and around the structure. The larger structure with slides had surfacing of pea gravel that measured below 1 inch and 3 inches in depth under and around the structure. .0605(j) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation that a substitute staff member hired at the school in 9/8/23 received new staff orientation. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The Lead Teacher in classroom 302 (space 2) and was hired in August 2022 did not have a staff development plan in her file. 10A NCAC 09 .0514(f) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The Discipline Policy did not include the date of enrollment for the four children's files monitored. .1804(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was conducted on 8/8/23. No others have been conducted. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. A staff member that was hired in August 2022 did complete the Prevention of Shaken Baby Syndrome, Abusive Head Trauma and Child Maltreatment health and safety training within her first year of employment. .1102(a) TECHNICAL ASSISTANCE: -We discussed that it is a challenge to keep the pea gravel around the structures due to the level of the ground of the outdoor play area. We discussed that surrounding each structure with a boarder allowing six feet of surfacing around them may help keep the pea gravel with the required area. -We discussed that if a child does not bring their lunch from home than the program is required to provide lunch for the child and would need to meet the nutritional guidelines. That would include milk, a protein, a grain, two vegetable or one vegetable and one fruit. -We discussed the Opt-Out Form and that when a family completes the form they are agreeing to bring all food in for their child which would include the AM snack, lunch and PM snack. This form cannot be used just for lunch. -We discussed that the staff do not need to complete the ITS-SIDS and transportation training listed on the Health and Safety log. Staff are required to complete the “Prevention of Shaken Baby Syndrome, Abusive Head Trauma and Child Maltreatment” because they care for children that are preschool aged. -Place a reminder on the calendar or in your phone to remind staff that an emergency drill needs to be conducted. -Staff are required to have an annual staff development plan. This could be done during the same time the annual staff evaluation is taking place. -Ms. Miller and discussed attaching the new staff checklist to the outside of the staffs’ files. Create a “pending file” area where you place new staff files while you are waiting for required documents. Do not file the new staff files in the file cabinet until you have all the completed documents, and the dates are on the file checklist. -Families are required to write the date of enrollment on the Discipline policy. Make sure to monitor the paperwork as families are returning it to you. Good rule of thumb is if there is a blank then something should be written in there. CONSULTATION: -I discussed with the staff in classroom 303 (space 3) that the Keurig machine that is used to heat up water for Lunchables will need to be at least five feet from the floor and the cord inaccessible because this could be a potential burn hazard. -You will need to complete the Change of Information form when you have new staff that bring you a CBC qualification letter that has not been completed recently. This form needs to be completed within five days of hire and submitted to the CBC Unit. The form can be found under “Provider Documents” on the DCDEE website. -Teaching staff are required to register with the Workforce Online Reporting and Knowledge System (WORKS). DCDEE WORKS includes a self-service component known as the applicant portal. This is used by an individual applicant to register and maintain their workforce information to support education requirements. The portal is available online and requires that the user maintain an individual NCID username and password. Here is the link: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. -We discussed including the day in the dates listed on documents. -We discussed writing the date in the top corners of the children’s applications the date the application was completed and the date of enrollment. REQUIRED RESPONSE: Violations must be corrected immediately. You shall submit a written/typed, signed and dated statement to me at the address noted below or email me detailing how the violations were corrected with exact dates and details including how you plan to prevent reoccurrence of such violations which must be received by April 4, 2024. Failure to correct the violation(s) and send the written statement by the established deadline listed above may result in an unannounced follow-up visit or an administrative action may be recommended based on Child Care Rule 10A NCAC 09 .2200. The documentation was completed electronically and reviewed with you during the visit. I emailed you a copy of today’s visit summary. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor Erin Pickard at erin.pickard@dhhs.nc.gov. Carolyn Conley Leas Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times