Joy-N-The Morning Home Childcare

10A NCAC 09 .1725 · Violation

Name of Operation: JOY-N-THE MORNING HOME CHILDCARE Facility ID: 80000121 Consultant: ASHLYNN VAUGHAN Operation Type: Family CC Home Case Number: Visit Date: 5/21/2025 Number Present: 5 Completed Date: 5/21/2025 Age: From 1 To 4 Total Minutes: 72 Time In: 09:23 AM Time Out: 10:35 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced visit. Your last Annual Compliance visit was conducted on October 30, 2024. Your facility’s compliance history score prior to today’s visit was 98%. You, Mozella “Denise” Lyerly, Owner and Operator, assisted me with the visit. I observed your Five-Star License, Emergency Numbers, Emergency Medical Care Plan, and NC Summary of Law posted as required. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in free choice activities indoors. You stated that no children currently enrolled have medications or Medical Action Plans. You stated your program does not provide transportation. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. Criminal Background Checks, CPR and First Aid, Recognizing and Responding to Suspicions of Child Maltreatment, and ITS SIDS trainings were all valid and verified. There have been no new children enrolled since the last visit. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violation was observed and cited during today’s visit. Violation Number Comment Rule 801 Bacteriological analysis indicating the water is free of bacteria had not been performed on a sample of water from each well used for the children's water supply every two years. Results were not kept on file in the home. The last bacteriological analysis indicating the water is free of bacteria was completed on 4/20/2023. 10A NCAC 09 .1725(a)(1) Technical Assistance: • Bacteriological analysis indicating the water is free of bacteria must be completed every two years. You stated that you were aware that your testing needs to be completed and showed me the sample kit that you have obtained to complete the testing. You stated that you have had an issue submitting the sample due to the limited hours they are open to accept samples. Today we discussed different ways that you can schedule your sample drop off, such as closing early, or scheduling someone to drop off the sample for you. Consultation: • NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which includes moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for ITERS, ECERS, and FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. • DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You can access the ABCMS Provider Portal Guide here: https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit/Basic-Information • As of February 1, 2025, the FCCERS-3 will be used for all assessments. You can access more information about updated resources, credit hour trainings, and outreach assessment opportunities here: https://ncrlap.org/Resources/pages/get-ready-for-3s/ Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 6/4/2025, stating how each violation was corrected and how compliance will be maintained in the future. Please mail or email me a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: JOY-N-THE MORNING HOME CHILDCARE Facility ID: 80000121 Consultant: ASHLYNN VAUGHAN Operation Type: Family CC Home Case Number: Visit Date: 5/21/2025 Number Present: 5 Completed Date: 5/21/2025 Age: From 1 To 4 Total Minutes: 72 Time In: 09:23 AM Time Out: 10:35 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during a Routine Unannounced visit. Your last Annual Compliance visit was conducted on October 30, 2024. Your facility’s compliance history score prior to today’s visit was 98%. You, Mozella “Denise” Lyerly, Owner and Operator, assisted me with the visit. I observed your Five-Star License, Emergency Numbers, Emergency Medical Care Plan, and NC Summary of Law posted as required. Child to staff ratios, group size, supervision, permit restrictions, and adequate and approved space were monitored. A walk-through of the indoor and outdoor spaces was completed. I observed the children participating in free choice activities indoors. You stated that no children currently enrolled have medications or Medical Action Plans. You stated your program does not provide transportation. Program records were monitored, including emergency drills, fire drills, monthly outdoor inspections, and incident logs. Criminal Background Checks, CPR and First Aid, Recognizing and Responding to Suspicions of Child Maltreatment, and ITS SIDS trainings were all valid and verified. There have been no new children enrolled since the last visit. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violation was observed and cited during today’s visit. Violation Number Comment Rule 801 Bacteriological analysis indicating the water is free of bacteria had not been performed on a sample of water from each well used for the children's water supply every two years. Results were not kept on file in the home. The last bacteriological analysis indicating the water is free of bacteria was completed on 4/20/2023. 10A NCAC 09 .1725(a)(1) Technical Assistance: • Bacteriological analysis indicating the water is free of bacteria must be completed every two years. You stated that you were aware that your testing needs to be completed and showed me the sample kit that you have obtained to complete the testing. You stated that you have had an issue submitting the sample due to the limited hours they are open to accept samples. Today we discussed different ways that you can schedule your sample drop off, such as closing early, or scheduling someone to drop off the sample for you. Consultation: • NEW QRIS MODERNIZATION PLAN: The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which includes moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for ITERS, ECERS, and FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. • DCDEE WEBSITE RESOURCES: -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You can access the ABCMS Provider Portal Guide here: https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit/Basic-Information • As of February 1, 2025, the FCCERS-3 will be used for all assessments. You can access more information about updated resources, credit hour trainings, and outreach assessment opportunities here: https://ncrlap.org/Resources/pages/get-ready-for-3s/ Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 6/4/2025, stating how each violation was corrected and how compliance will be maintained in the future. Please mail or email me a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1714 · Violation

Name of Operation: JOY-N-THE MORNING HOME CHILDCARE Facility ID: 80000121 Consultant: CAROLYN CONLEY Operation Type: Family CC Home Case Number: Visit Date: 12/13/2023 Number Present: 4 Completed Date: 12/13/2023 Age: From 2 To 3 Total Minutes: 135 Time In: 10:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this visit is to monitor compliance with applicable child care requirements. The last annual compliance visit was conducted on January 5, 2022. This home operates with a five-star license and with an effective date of July 24, 2019. The following restrictions are listed on the license: daytime and overnight; maximum of five preschool children at any time; no more than two infants under age one and fireplace/woodstove not used during the operating hours. The 18-month compliance history is at 98%. Upon arrival, I was greeted by you, Ms. Mozzella (Ms. Denise) Lyerly. And I stated the reason for my visit. I observed the children during free choice activities indoors, hand-washing routines, eating lunch and preparing for nap time. I observed positive interactions between you and the children. I used the "Annual Compliance Monitoring Checklist for Family Child Care Homes". The outdoor play area was monitored. Outdoor inspections were monitored and complete. The emergency drill report was available for review and complies. The program files, your file and a portion of the children’s files were monitored. I completed the “VERFICIATION OF REQUIRED INFORMATION FOR OPERATOR AND ADDITIONAL CAREGIVERS” You sent me a copy of the completed “FCCH OPERATOR'S STATEMENTS OF RESPONSIBILITY” form prior to today's visit. The following violations were observed during today’s visit. Violation Number Comment Rule 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The provider has one child 7 months old enrolled and did not have a feeding plan for this child. .1706(i) 2056 Documentation of the operator's Emergency Preparedness and Response plan was not completed and/or maintained on the template provided by the Division of Emergency Management. The provider was unable to locate the EPR plan during the visit. 10A NCAC 09 .1714(c) & .1721(e)(1) TECHNICAL ASSITANCE: -We discussed that you are required to monitor the EPR Plan annually. Add to your calendar as a reminder. Monitor it when you complete your Health Questionnaire or Professional Development Plan. Here is the link to access your EPR Plan: https://rmp.nc.gov/portal/portal.aspx#. You are also required to have a hard copy that is accessible at all times. The copy of the "How to Log On to the NC Child Care Emergency Preparedness and Response Plan" that you have will also help you to navigate through the website. -Your EPR plan needs to have the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file will need to include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. You have a copy of the “Ready to Go Kit Facility Checklist” developed by the NC Child Care and Safety Resource Center to use as a guide as well. -We discussed that any children that are 15 months and younger are required to have an Infant Feeding Schedule completed and updated as needed by the parent. Include this in your parent packet that you give to new families. Use the Children’s File Checklist as you receive the paperwork from families to assure that you have all the documents needed prior to the first day of enrollment. CONSULTATION: -- CC RULE .2828(b) address the Enhanced Program Standards for a Rated License and documentation of a self-study and self-assessment using the Family Child Care Rating Scale over a 3-month time period. Documentation such as an ERS book with score sheets, self-assessments and program adjustments will be reviewed by the Division as part of the rated license assessment. You will need to complete this to be eligible for two points in program standards. The ncrlap.org website is a great resource. -The summary of the law has been updated and can be found on the DCDEE website under “Provider Documents”. You will want to print it and post it and make sure to give it to any newly enrolled families. -The North Carolina child Care Resource and Referral Council (CCR&R) now has a challenging behavior helpline that staff can call and peak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classrooms: 1-888-600-1685 option 1. I also sent an email about this resource on April 4th. -Kimberly Cruz, Child Care Health Consultant, is a great resource. She is available for technical assistance and trainings for staff and children. She is also available to develop strategies to include and support children with special health care needs. Her contact information is 704-216-8806 or kimberly.cruz@rowancountync.gov. -We discussed that the Child Care Licensing fee is due by the end of this month. You stated that were of this and your plan is to make the payment today. -We discussed the Rated Licensing process and the cohorts during the routine unannounced visit conducted in August 2023. You stated that you have read the emails you have received. Reach out to the following contacts to receive technical assistance and resources: *Contact Jennifer Misenheimer, Early Education Program Lead at Smart Start Rowan, at (704) 603-3351 for technical assistance as you prepare for the rated license process. *Visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessments. REQUIRED RESPONSE: Violations must be corrected immediately. You shall submit a written/typed, signed and dated statement to me at the address noted below or email me detailing how the violations were corrected with exact dates and details including how you plan to prevent reoccurrence of such violations which must be received by December 27, 2023. Failure to correct the violation(s) and send the written statement by the established deadline listed above may result in an unannounced follow-up visit or an administrative action may be recommended based on Child Care Rule 10A NCAC 09 .2200. The documentation was completed electronically and reviewed with you during the visit. I emailed a copy of today’s visit summary and the annual compliance checklist. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor Erin Pickard at erin.pickard@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2200 · Violation

Name of Operation: JOY-N-THE MORNING HOME CHILDCARE Facility ID: 80000121 Consultant: CAROLYN CONLEY Operation Type: Family CC Home Case Number: Visit Date: 12/13/2023 Number Present: 4 Completed Date: 12/13/2023 Age: From 2 To 3 Total Minutes: 135 Time In: 10:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this visit is to monitor compliance with applicable child care requirements. The last annual compliance visit was conducted on January 5, 2022. This home operates with a five-star license and with an effective date of July 24, 2019. The following restrictions are listed on the license: daytime and overnight; maximum of five preschool children at any time; no more than two infants under age one and fireplace/woodstove not used during the operating hours. The 18-month compliance history is at 98%. Upon arrival, I was greeted by you, Ms. Mozzella (Ms. Denise) Lyerly. And I stated the reason for my visit. I observed the children during free choice activities indoors, hand-washing routines, eating lunch and preparing for nap time. I observed positive interactions between you and the children. I used the "Annual Compliance Monitoring Checklist for Family Child Care Homes". The outdoor play area was monitored. Outdoor inspections were monitored and complete. The emergency drill report was available for review and complies. The program files, your file and a portion of the children’s files were monitored. I completed the “VERFICIATION OF REQUIRED INFORMATION FOR OPERATOR AND ADDITIONAL CAREGIVERS” You sent me a copy of the completed “FCCH OPERATOR'S STATEMENTS OF RESPONSIBILITY” form prior to today's visit. The following violations were observed during today’s visit. Violation Number Comment Rule 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The provider has one child 7 months old enrolled and did not have a feeding plan for this child. .1706(i) 2056 Documentation of the operator's Emergency Preparedness and Response plan was not completed and/or maintained on the template provided by the Division of Emergency Management. The provider was unable to locate the EPR plan during the visit. 10A NCAC 09 .1714(c) & .1721(e)(1) TECHNICAL ASSITANCE: -We discussed that you are required to monitor the EPR Plan annually. Add to your calendar as a reminder. Monitor it when you complete your Health Questionnaire or Professional Development Plan. Here is the link to access your EPR Plan: https://rmp.nc.gov/portal/portal.aspx#. You are also required to have a hard copy that is accessible at all times. The copy of the "How to Log On to the NC Child Care Emergency Preparedness and Response Plan" that you have will also help you to navigate through the website. -Your EPR plan needs to have the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file will need to include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. You have a copy of the “Ready to Go Kit Facility Checklist” developed by the NC Child Care and Safety Resource Center to use as a guide as well. -We discussed that any children that are 15 months and younger are required to have an Infant Feeding Schedule completed and updated as needed by the parent. Include this in your parent packet that you give to new families. Use the Children’s File Checklist as you receive the paperwork from families to assure that you have all the documents needed prior to the first day of enrollment. CONSULTATION: -- CC RULE .2828(b) address the Enhanced Program Standards for a Rated License and documentation of a self-study and self-assessment using the Family Child Care Rating Scale over a 3-month time period. Documentation such as an ERS book with score sheets, self-assessments and program adjustments will be reviewed by the Division as part of the rated license assessment. You will need to complete this to be eligible for two points in program standards. The ncrlap.org website is a great resource. -The summary of the law has been updated and can be found on the DCDEE website under “Provider Documents”. You will want to print it and post it and make sure to give it to any newly enrolled families. -The North Carolina child Care Resource and Referral Council (CCR&R) now has a challenging behavior helpline that staff can call and peak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classrooms: 1-888-600-1685 option 1. I also sent an email about this resource on April 4th. -Kimberly Cruz, Child Care Health Consultant, is a great resource. She is available for technical assistance and trainings for staff and children. She is also available to develop strategies to include and support children with special health care needs. Her contact information is 704-216-8806 or kimberly.cruz@rowancountync.gov. -We discussed that the Child Care Licensing fee is due by the end of this month. You stated that were of this and your plan is to make the payment today. -We discussed the Rated Licensing process and the cohorts during the routine unannounced visit conducted in August 2023. You stated that you have read the emails you have received. Reach out to the following contacts to receive technical assistance and resources: *Contact Jennifer Misenheimer, Early Education Program Lead at Smart Start Rowan, at (704) 603-3351 for technical assistance as you prepare for the rated license process. *Visit the North Carolina Rated License Assessment Project’s website: ncrlap.org. There are training and resources available for the Environmental Rating Scale (ERS) assessments. REQUIRED RESPONSE: Violations must be corrected immediately. You shall submit a written/typed, signed and dated statement to me at the address noted below or email me detailing how the violations were corrected with exact dates and details including how you plan to prevent reoccurrence of such violations which must be received by December 27, 2023. Failure to correct the violation(s) and send the written statement by the established deadline listed above may result in an unannounced follow-up visit or an administrative action may be recommended based on Child Care Rule 10A NCAC 09 .2200. The documentation was completed electronically and reviewed with you during the visit. I emailed a copy of today’s visit summary and the annual compliance checklist. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor Erin Pickard at erin.pickard@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2200 · Violation

Name of Operation: JOY-N-THE MORNING HOME CHILDCARE Facility ID: 80000121 Consultant: CAROLYN CONLEY Operation Type: Family CC Home Case Number: Visit Date: 8/2/2023 Number Present: 4 Completed Date: 8/2/2023 Age: From 1 To 4 Total Minutes: 75 Time In: 10:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements. The last annual compliance visit was conducted on December 28, 2022. Upon arrival, I was greeted by you, Ms. Mozzella (Ms. Denise) Lyerly. And I stated the reason for my visit. The current Five-Star license effective July 24, 2019 was on the fireplace mantel located in the room used by the children. Your Family Child Care Home is licensed for eight children on first, second and third shifts 0-12 years of age. The restrictions on your license are daytime and overnight care; maximum of five preschool children at any time; fireplace/woodstove not used during operating hours and no more than two infants under age one. The last Environmental Rating Scale (ERS) was conducted on July 2, 2019. You are part of Cohort Two which means fiscal year (FY) 2034/2025 will be the preparation year for the rated license process and FY 2025/2026 will be the year the the rated license will need to completed. The 18-month compliance history prior to today’s visit was at 99%. I observed you and the children working on a puzzle together, free choice activities and reading books. I observed positive interactions between you and the children throughout today’s visit. There was one new child enrolled since my last visit and I monitored their file. I monitored the following items: supervision, staff/child ratios, CPR and First Aid, special training, criminal background checks completed, ITS-SIDS training, general safety, discipline, Emergency Medical Care Plan, storage of hazardous products, adequate/approved space, program records, posted license and restrictions met. The well water test was completed on April 20, 2023. I monitored the emergency drills and outdoor inspections and there were occurring as required. There were no violations observed during today’s visit. Violation Number Comment Rule 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. A child was enrolled 3/13/23 and there was no record that the parent received and reviewed the operational policies. 10A NCAC 09. 1715(b) TECHNICAL ASSISTANCE/RESOURCES: Use the children’s file checklist to assure that each child’s file has all the documents required. There is a checklist available on the DCDEE website. I also emailed you a copy for future use. RESPONSE: Violations must be corrected immediately. You shall submit a written/typed, signed and dated statement to me at the address noted below or email me detailing how the violations were corrected with exact dates and details including how you plan to prevent reoccurrence of such violations which must be received by August 16, 2023. Failure to correct the violation(s) and send the written statement by the established deadline listed above may result in an unannounced follow-up visit or an administrative action may be recommended based on Child Care Rule 10A NCAC 09 .2200. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor Kris Updike at 336-404-4133 or kris.updike@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 1715 · Violation

Name of Operation: JOY-N-THE MORNING HOME CHILDCARE Facility ID: 80000121 Consultant: CAROLYN CONLEY Operation Type: Family CC Home Case Number: Visit Date: 8/2/2023 Number Present: 4 Completed Date: 8/2/2023 Age: From 1 To 4 Total Minutes: 75 Time In: 10:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements. The last annual compliance visit was conducted on December 28, 2022. Upon arrival, I was greeted by you, Ms. Mozzella (Ms. Denise) Lyerly. And I stated the reason for my visit. The current Five-Star license effective July 24, 2019 was on the fireplace mantel located in the room used by the children. Your Family Child Care Home is licensed for eight children on first, second and third shifts 0-12 years of age. The restrictions on your license are daytime and overnight care; maximum of five preschool children at any time; fireplace/woodstove not used during operating hours and no more than two infants under age one. The last Environmental Rating Scale (ERS) was conducted on July 2, 2019. You are part of Cohort Two which means fiscal year (FY) 2034/2025 will be the preparation year for the rated license process and FY 2025/2026 will be the year the the rated license will need to completed. The 18-month compliance history prior to today’s visit was at 99%. I observed you and the children working on a puzzle together, free choice activities and reading books. I observed positive interactions between you and the children throughout today’s visit. There was one new child enrolled since my last visit and I monitored their file. I monitored the following items: supervision, staff/child ratios, CPR and First Aid, special training, criminal background checks completed, ITS-SIDS training, general safety, discipline, Emergency Medical Care Plan, storage of hazardous products, adequate/approved space, program records, posted license and restrictions met. The well water test was completed on April 20, 2023. I monitored the emergency drills and outdoor inspections and there were occurring as required. There were no violations observed during today’s visit. Violation Number Comment Rule 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. A child was enrolled 3/13/23 and there was no record that the parent received and reviewed the operational policies. 10A NCAC 09. 1715(b) TECHNICAL ASSISTANCE/RESOURCES: Use the children’s file checklist to assure that each child’s file has all the documents required. There is a checklist available on the DCDEE website. I also emailed you a copy for future use. RESPONSE: Violations must be corrected immediately. You shall submit a written/typed, signed and dated statement to me at the address noted below or email me detailing how the violations were corrected with exact dates and details including how you plan to prevent reoccurrence of such violations which must be received by August 16, 2023. Failure to correct the violation(s) and send the written statement by the established deadline listed above may result in an unannounced follow-up visit or an administrative action may be recommended based on Child Care Rule 10A NCAC 09 .2200. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor Kris Updike at 336-404-4133 or kris.updike@dhhs.nc.gov. Carolyn Conley Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times