10A NCAC 09 .0304 · Violation

Name of Operation: THE TENDER CARE CENTER Facility ID: 78000448 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 3/4/2026 Number Present: 11 Completed Date: 3/4/2026 Age: From 0 To 4 Total Minutes: 255 Time In: 10:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jackie Morrison, Administrator, assisted me with the visit. Your program currently operates with a three-star license April 8, 2020, earning six points in the education component, two points in the program standards component (enhanced ratio) and one quality point by all lead teachers have at least 5 years Early Childhood experience in no more than two different centers. The program’s compliance history was ninety-nine percent as of March 2, 2026. The NC Secretary of State website was reviewed on March 2, 2026, no corporation is listed as the owner, you confirmed the ownership has not changed from Jackie Morrison. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children during free play activities, lunch, personal care routines and found supervision and staff/child ratios to be in compliance. Infants were engaged in tummy time, and diapering routines. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. No new staff files were reviewed due to no new employees. Lunch consisted of pepperoni pizza, sweet peas, apple and milk. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection on file is dated November 11, 2024, the Administrator has requested an inspection from Robeson Environmental Health Department. 10A NCAC 09 .0304(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. On or before March 18, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy Child Care Consultant 2201 Mail Service Center Raleigh, NC 27699-2201 Nakita.Bellamy@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was offered on Teacher lead activities during transitions outdoors To support smoother, safer, and more engaging transitions from indoor to outdoor environments by incorporating brief, teacher lead activities that maintain children’s attention and reduce wait time challenges. Key Practices for Successful Transitions: • Prepare children before the transition. Offer a simple, consistent cue such as “In two minutes, we will get ready to go outside.” Predictable cues help children shift attention and reduce resistance. • Use teacher lead activities while waiting for others to finish getting ready. These activities keep children engaged and minimize unsafe or disruptive behaviors. Examples of developmentally appropriate teacher lead activities: • Simple movement prompts (e.g., “Show me how a quiet statue looks while you wait with your coat on.”) • Fingerplay or action songs that can be done standing in line • Quick vocabulary or counting prompts • Environmental awareness prompts (e.g., “What do you think the weather feels like today?”) • Guessing games (e.g., “What is something we might see on the playground?”) • Maintain supervision by positioning yourself strategically. Ensure you can see both the children who are ready and those still preparing. Keep your back toward the door so you are monitoring all children. • Provide individualized support as needed. Allow extra time for children who have motor challenges, sensory sensitivities, or who need additional practice with self help skills (coat, zippering, shoe management). • Use transitions as learning opportunities. Embed NC Foundations learning goals, such as social emotional skills (waiting, turn taking), language development (following directions), and physical development (independent dressing). • Ensure safety and compliance with NC Child Care Rules. Follow required teacher child ratios during transitions. Never send children outdoors ahead of staffing. Confirm the outdoor environment is safe and prepared before sending the first child out. • Reinforce routines through consistency. Use the same sequence each day clean up, bathroom, coats on, line up and remind children of expectations using positive language. Today we reviewed the QRIS Pathways, and you are moving towards classroom and instructional quality pathway. You have completed training with NCRLAP for Environmental Rating Scales, and you are considering assessment pathway also. We reviewed the rules’ requirements to earn a three-to-five-star license. You reviewed the Family and Community Standards form and selected three additional options with one for each category of engagement. I reminded you to document how and when you complete each option. We also reviewed CQI form and your Professional Development Plan. I recommend you spend a few hours each week becoming proficient at implementing the Early Learning Matters (ELM) Curriculum, 2nd edition for 0-3 and 3-5. You should start with the Training for Direct Care Staff: Using ELM Successfully. ELM Curriculum activities frequently use guided play. In guided play, a child pursues his/her interests within a caregiver-supported situation that reflects a program’s goals for learning. A caregiver provides materials of interest to a child and gently offers comments or actions that can broaden or deepen a child’s explorations. Experts view guided play as a middle ground between direct instruction and open-ended free play. Research indicates that guided play is more effective than free play in supporting goals for a child’s learning. We discussed the importance of using the formative assessment to inform your activity planning. You review some assessment options, review how you note your observation currently. We will review your progress over the few next months. All staff will need their full education evaluated by DCDEE WORKS to ensure they are qualified for their current position. I encourage you to use the QRIS modernization website as guidance to prepare for your rated license and transition to Classroom and Instructional Quality requirements or Assessment. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, (910) 651-0362, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, (910) 709-4160, Janet.Edwards@dhhs.nc.gov if you have questions If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE TENDER CARE CENTER Facility ID: 78000448 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 3/4/2026 Number Present: 11 Completed Date: 3/4/2026 Age: From 0 To 4 Total Minutes: 255 Time In: 10:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jackie Morrison, Administrator, assisted me with the visit. Your program currently operates with a three-star license April 8, 2020, earning six points in the education component, two points in the program standards component (enhanced ratio) and one quality point by all lead teachers have at least 5 years Early Childhood experience in no more than two different centers. The program’s compliance history was ninety-nine percent as of March 2, 2026. The NC Secretary of State website was reviewed on March 2, 2026, no corporation is listed as the owner, you confirmed the ownership has not changed from Jackie Morrison. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children during free play activities, lunch, personal care routines and found supervision and staff/child ratios to be in compliance. Infants were engaged in tummy time, and diapering routines. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. No new staff files were reviewed due to no new employees. Lunch consisted of pepperoni pizza, sweet peas, apple and milk. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection on file is dated November 11, 2024, the Administrator has requested an inspection from Robeson Environmental Health Department. 10A NCAC 09 .0304(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. On or before March 18, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy Child Care Consultant 2201 Mail Service Center Raleigh, NC 27699-2201 Nakita.Bellamy@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was offered on Teacher lead activities during transitions outdoors To support smoother, safer, and more engaging transitions from indoor to outdoor environments by incorporating brief, teacher lead activities that maintain children’s attention and reduce wait time challenges. Key Practices for Successful Transitions: • Prepare children before the transition. Offer a simple, consistent cue such as “In two minutes, we will get ready to go outside.” Predictable cues help children shift attention and reduce resistance. • Use teacher lead activities while waiting for others to finish getting ready. These activities keep children engaged and minimize unsafe or disruptive behaviors. Examples of developmentally appropriate teacher lead activities: • Simple movement prompts (e.g., “Show me how a quiet statue looks while you wait with your coat on.”) • Fingerplay or action songs that can be done standing in line • Quick vocabulary or counting prompts • Environmental awareness prompts (e.g., “What do you think the weather feels like today?”) • Guessing games (e.g., “What is something we might see on the playground?”) • Maintain supervision by positioning yourself strategically. Ensure you can see both the children who are ready and those still preparing. Keep your back toward the door so you are monitoring all children. • Provide individualized support as needed. Allow extra time for children who have motor challenges, sensory sensitivities, or who need additional practice with self help skills (coat, zippering, shoe management). • Use transitions as learning opportunities. Embed NC Foundations learning goals, such as social emotional skills (waiting, turn taking), language development (following directions), and physical development (independent dressing). • Ensure safety and compliance with NC Child Care Rules. Follow required teacher child ratios during transitions. Never send children outdoors ahead of staffing. Confirm the outdoor environment is safe and prepared before sending the first child out. • Reinforce routines through consistency. Use the same sequence each day clean up, bathroom, coats on, line up and remind children of expectations using positive language. Today we reviewed the QRIS Pathways, and you are moving towards classroom and instructional quality pathway. You have completed training with NCRLAP for Environmental Rating Scales, and you are considering assessment pathway also. We reviewed the rules’ requirements to earn a three-to-five-star license. You reviewed the Family and Community Standards form and selected three additional options with one for each category of engagement. I reminded you to document how and when you complete each option. We also reviewed CQI form and your Professional Development Plan. I recommend you spend a few hours each week becoming proficient at implementing the Early Learning Matters (ELM) Curriculum, 2nd edition for 0-3 and 3-5. You should start with the Training for Direct Care Staff: Using ELM Successfully. ELM Curriculum activities frequently use guided play. In guided play, a child pursues his/her interests within a caregiver-supported situation that reflects a program’s goals for learning. A caregiver provides materials of interest to a child and gently offers comments or actions that can broaden or deepen a child’s explorations. Experts view guided play as a middle ground between direct instruction and open-ended free play. Research indicates that guided play is more effective than free play in supporting goals for a child’s learning. We discussed the importance of using the formative assessment to inform your activity planning. You review some assessment options, review how you note your observation currently. We will review your progress over the few next months. All staff will need their full education evaluated by DCDEE WORKS to ensure they are qualified for their current position. I encourage you to use the QRIS modernization website as guidance to prepare for your rated license and transition to Classroom and Instructional Quality requirements or Assessment. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, (910) 651-0362, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, (910) 709-4160, Janet.Edwards@dhhs.nc.gov if you have questions If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE TENDER CARE CENTER Facility ID: 78000448 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 7/1/2025 Number Present: 12 Completed Date: 7/1/2025 Age: From 0 To 10 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Jackie Morrison, Administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued April 8, 2020, earning six points in the education component, two points in the program standards component (meeting enhanced ratios) and one quality point for all lead teachers and teachers have at least five years EC work experience in no more than two different centers. The last annual compliance visit was conducted July 9, 2024. The sanitation inspection was completed December 11, 2024, with a “Superior” classification. The last fire inspection was conducted on January 25, 2024, and your facility was approved for daytime care only. The program’s compliance history was ninety-seven percent as of June 30, 2025. The program’s compliance history was one hundred percent as of June 30, 2025. The NC Secretary of State website was reviewed on June 30, 2025, no corporation is listed as the owner, you confirmed the ownership has not changed from Jackie Morrison. The license was posted, and the restrictions were in compliance. You visited each indoor and outdoor space with me. Children were observed during indoor free play activities. Teachers were observed interacting with children while they played. Age-appropriate materials and equipment were accessible to the children. Children were adequately supervised. The following violation was observed. Violation Number Comment Rule 1804 A child care operator did not notify the Division of any new child care providers who were hired or moved into the home within five business days by submitting the Change of Information form provided by the Division. The facility did not have a roster completed in the ABCMS system. G.S. 110-90.2 & .2703(o) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before July 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant, 2201 Mail Service Center Raleigh, NC 27699- 2201 Nakita.Bellamyl@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at http://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE TENDER CARE CENTER Facility ID: 78000448 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 7/1/2025 Number Present: 12 Completed Date: 7/1/2025 Age: From 0 To 10 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Jackie Morrison, Administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued April 8, 2020, earning six points in the education component, two points in the program standards component (meeting enhanced ratios) and one quality point for all lead teachers and teachers have at least five years EC work experience in no more than two different centers. The last annual compliance visit was conducted July 9, 2024. The sanitation inspection was completed December 11, 2024, with a “Superior” classification. The last fire inspection was conducted on January 25, 2024, and your facility was approved for daytime care only. The program’s compliance history was ninety-seven percent as of June 30, 2025. The program’s compliance history was one hundred percent as of June 30, 2025. The NC Secretary of State website was reviewed on June 30, 2025, no corporation is listed as the owner, you confirmed the ownership has not changed from Jackie Morrison. The license was posted, and the restrictions were in compliance. You visited each indoor and outdoor space with me. Children were observed during indoor free play activities. Teachers were observed interacting with children while they played. Age-appropriate materials and equipment were accessible to the children. Children were adequately supervised. The following violation was observed. Violation Number Comment Rule 1804 A child care operator did not notify the Division of any new child care providers who were hired or moved into the home within five business days by submitting the Change of Information form provided by the Division. The facility did not have a roster completed in the ABCMS system. G.S. 110-90.2 & .2703(o) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before July 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant, 2201 Mail Service Center Raleigh, NC 27699- 2201 Nakita.Bellamyl@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at http://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: THE TENDER CARE CENTER Facility ID: 78000448 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 20 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 105 Time In: 11:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Jackie Morrison, Administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued April 8, 2020, earning six points in the education component, two points in the program standards component (meeting enhanced ratios) and one quality point for all lead teachers and teachers have at least five years EC work experience in no more than two different centers. The last annual compliance visit was conducted July 20, 2023. The sanitation inspection was completed March 9, 2023, with a “Superior” classification. The last fire inspection was conducted January 26, 2024, and your facility was approved for daytime care only. The program’s compliance history was one hundred percent as of July 8, 2024. The program’s compliance history was one hundred percent as of July 8, 2024. The NC Secretary of State website was reviewed on July 8, 2024, no corporation is listed as the owner, you confirmed the ownership has not changed from Jackie Morrison. The license was posted, and the restrictions were in compliance. You visited each indoor and outdoor space with me. Children were observed children during indoor free play activities. Teachers were observed interacting with children while they played. Age-appropriate materials and equipment were accessible to the children. Children were adequately supervised. No violations were observed. The following violation(s) were documented and observed. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation on file is dated March 9, 2023. The administrator has called Robeson County Environmental Health to request a sanitation inspection. 10A NCAC 09 .0304(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired March 11, 2024 did not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 23, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant 3059 North Main Street. STE. 19, Hope Mills, NC 28348 Nakita.Bellamy@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Health and Safety training (Child Care Rule .1102 and .1703(b) requires completion of health and safety training in all topics listed below within the 1st year of employment. Thereafter, all topics must be completed once every 5 years.) Website for training: https://www.dcdee.moodle.nc.gov/ One alternative to completing the CCDF Health and Safety in Child Care Trainings or Medication in Child Care training on Moodle is to contact a primary Child Care Health Consultant (CCHC) for training options: healthychildcare.unc.edu/find-a-cchc. However, while CCHCs have the ability to provide CCDF trainings equivalent to what is available in Moodle, their capacity is dependent on their current working priorities. Health and Safety Training Log (hours can be used as on-going required hours) https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/H/Health_and_Safety_Training_Record.pdf?ver=M1upuyQInk4VqhBPPGTY_g%3d%3d Recognizing and Responding to Suspicions of Child Maltreatment https://www.preventchildabusenc.org/recognizing-responding-online-course/ Reminders Qualifying Letters (background checks) The Division of Child Development and Early Education (DCDEE) is mandated to ensure all children who attend licensed /regulated child care facilities are protected and cared for in a nurturing and safe environment. The agency accomplishes this by assuring all caregivers working in licensed child care programs have a valid qualification letter on file with the facility prior to employment. You will need to gain access to the Provider Portal and complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle if you have not done so. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Today we started reviewing your preparation plan for reassessment. As of July 1, 2024, your preparation year has begun, and you can reach out to NCRLAP and Robeson County Partnership for children for technical assistance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE TENDER CARE CENTER Facility ID: 78000448 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 20 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 105 Time In: 11:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Jackie Morrison, Administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued April 8, 2020, earning six points in the education component, two points in the program standards component (meeting enhanced ratios) and one quality point for all lead teachers and teachers have at least five years EC work experience in no more than two different centers. The last annual compliance visit was conducted July 20, 2023. The sanitation inspection was completed March 9, 2023, with a “Superior” classification. The last fire inspection was conducted January 26, 2024, and your facility was approved for daytime care only. The program’s compliance history was one hundred percent as of July 8, 2024. The program’s compliance history was one hundred percent as of July 8, 2024. The NC Secretary of State website was reviewed on July 8, 2024, no corporation is listed as the owner, you confirmed the ownership has not changed from Jackie Morrison. The license was posted, and the restrictions were in compliance. You visited each indoor and outdoor space with me. Children were observed children during indoor free play activities. Teachers were observed interacting with children while they played. Age-appropriate materials and equipment were accessible to the children. Children were adequately supervised. No violations were observed. The following violation(s) were documented and observed. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation on file is dated March 9, 2023. The administrator has called Robeson County Environmental Health to request a sanitation inspection. 10A NCAC 09 .0304(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired March 11, 2024 did not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 23, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant 3059 North Main Street. STE. 19, Hope Mills, NC 28348 Nakita.Bellamy@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Health and Safety training (Child Care Rule .1102 and .1703(b) requires completion of health and safety training in all topics listed below within the 1st year of employment. Thereafter, all topics must be completed once every 5 years.) Website for training: https://www.dcdee.moodle.nc.gov/ One alternative to completing the CCDF Health and Safety in Child Care Trainings or Medication in Child Care training on Moodle is to contact a primary Child Care Health Consultant (CCHC) for training options: healthychildcare.unc.edu/find-a-cchc. However, while CCHCs have the ability to provide CCDF trainings equivalent to what is available in Moodle, their capacity is dependent on their current working priorities. Health and Safety Training Log (hours can be used as on-going required hours) https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/H/Health_and_Safety_Training_Record.pdf?ver=M1upuyQInk4VqhBPPGTY_g%3d%3d Recognizing and Responding to Suspicions of Child Maltreatment https://www.preventchildabusenc.org/recognizing-responding-online-course/ Reminders Qualifying Letters (background checks) The Division of Child Development and Early Education (DCDEE) is mandated to ensure all children who attend licensed /regulated child care facilities are protected and cared for in a nurturing and safe environment. The agency accomplishes this by assuring all caregivers working in licensed child care programs have a valid qualification letter on file with the facility prior to employment. You will need to gain access to the Provider Portal and complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle if you have not done so. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Today we started reviewing your preparation plan for reassessment. As of July 1, 2024, your preparation year has begun, and you can reach out to NCRLAP and Robeson County Partnership for children for technical assistance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times