10A NCAC 09 .0802 · Violation

Name of Operation: TELAMON NORTH CAROLINA HEAD START AT THE LEARNING Facility ID: 82000281 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 6/17/2025 Number Present: 9 Completed Date: 6/17/2025 Age: From 2 To 3 Total Minutes: 185 Time In: 09:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A checklist was used to note the requirements I monitored today. Today, Ms. V. Bryant, Administrator, accompanied me on the walk through and assisted with today’s visit. During the visit you stated you only had two classrooms open at this time. This program currently operates with a five-star license issued May 30, 2019. Please be reminded to have all the staff’s education sent to WORKS to be evaluated. The hold harmless has been extended until further notice at this time. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, and summary of NC Child Care Law, were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. A random selection of staff and children’s records were also reviewed today. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. The children’s record worksheet was completed. During the visit the children were observed playing in activity areas in their classrooms. The themes in the lesson plans were on creativity and playing. The lunch menu today consisted of pizza, corn, pineapple, and milk. The last fire drill was completed 6/19/25 and your monthly playground inspection was dated 6/2/25. Your last EPR drill was a shelter-in-place completed 3/5/25. I reminded you an EPR drill must be completed every three months and to keep all documentation on file for review. Your last fire inspection was dated 1/7/25.Your last sanitation inspection was completed 1/8/25 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. The following violations were documented and corrected during the visit. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Verification of a review of the EMC plan was not available in two new staff files. 10A NCAC 09 .0802(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Verification of the completed orientation form for two new staff members was not available for review. .1101(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Verification of a review of the EPR plan was not available for two new staff members. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Verification of a signed acknowledgment review of the Shaken Baby Syndrome and Abusive Head Trauma policy was not available in two new staff files. .0608(d)(1-4) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. During the visit I reviewed the DCDEE’s website with you and the provider forms and documents. I reminded you that the health and safety training courses have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025, all facilities must be enrolled for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign up is available on the website www.cleanwaterforuskids.org/carolina. Today you stated this had been completed. Additional information and resources for Pathways to the Stars regarding the proposed QRIS rules are available at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization . For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: TELAMON NORTH CAROLINA HEAD START AT THE LEARNING Facility ID: 82000281 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 6/17/2025 Number Present: 9 Completed Date: 6/17/2025 Age: From 2 To 3 Total Minutes: 185 Time In: 09:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A checklist was used to note the requirements I monitored today. Today, Ms. V. Bryant, Administrator, accompanied me on the walk through and assisted with today’s visit. During the visit you stated you only had two classrooms open at this time. This program currently operates with a five-star license issued May 30, 2019. Please be reminded to have all the staff’s education sent to WORKS to be evaluated. The hold harmless has been extended until further notice at this time. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, and summary of NC Child Care Law, were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. A random selection of staff and children’s records were also reviewed today. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. The children’s record worksheet was completed. During the visit the children were observed playing in activity areas in their classrooms. The themes in the lesson plans were on creativity and playing. The lunch menu today consisted of pizza, corn, pineapple, and milk. The last fire drill was completed 6/19/25 and your monthly playground inspection was dated 6/2/25. Your last EPR drill was a shelter-in-place completed 3/5/25. I reminded you an EPR drill must be completed every three months and to keep all documentation on file for review. Your last fire inspection was dated 1/7/25.Your last sanitation inspection was completed 1/8/25 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. The following violations were documented and corrected during the visit. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Verification of a review of the EMC plan was not available in two new staff files. 10A NCAC 09 .0802(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Verification of the completed orientation form for two new staff members was not available for review. .1101(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Verification of a review of the EPR plan was not available for two new staff members. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Verification of a signed acknowledgment review of the Shaken Baby Syndrome and Abusive Head Trauma policy was not available in two new staff files. .0608(d)(1-4) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. During the visit I reviewed the DCDEE’s website with you and the provider forms and documents. I reminded you that the health and safety training courses have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025, all facilities must be enrolled for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign up is available on the website www.cleanwaterforuskids.org/carolina. Today you stated this had been completed. Additional information and resources for Pathways to the Stars regarding the proposed QRIS rules are available at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization . For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-90 · Violation

Name of Operation: TELAMON NORTH CAROLINA HEAD START AT THE LEARNING Facility ID: 82000281 Consultant: BECKY WILLIAMS Operation Type: Center Case Number: Visit Date: 8/29/2023 Number Present: 39 Completed Date: 8/29/2023 Age: From 1 To 4 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. When I arrived, the Administrator was present and assisted with the visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, activity plans, daily schedules, staff/child ratios, emergency medical care plan, emergency telephone numbers, and a summary of NC Child Care Law were all were all monitored during the visit. The storage of medication and hazardous products was also monitored for compliance. Staff and Children records were also reviewed today. Files for staff were monitored and the staff/training worksheets were completed. Your signature on these forms will serve as verification the information provided is accurate and complete. A random selection of children’s records were reviewed, and the children record worksheet was shared with you and discussed today. I observed the children engaged in free play, completing routine care tasks, coming in from outdoor play, eating lunch, transitioning into nap and napping. The meal served today consisted of tacos with lettuce and tomato, mangos, and milk. Your last sanitation inspection was completed on December 6, 2022 with 4 demerits and a superior classification. The last fire drill was documented as conducted on July 31, 2023 at 10:26am. The log reflected that it took two minutes to evacuate 10 children and 7 adults. The most recent lockdown drill was conducted on June 26, 2023 at 11:53am. The last outdoor inspection was documented as completed on August 28, 2023. Your last fire inspection was completed on December 8, 2022. Any violations observed during today's visit were discussed with you even though the handwritten visit summary was used. The following violations were documented during today's visit. Violation Number Comment Rule 1030 Application for employment and date of birth was not on file for all staff. An application was not on file for one staff member. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation documentation was not on file for two staff members who had been employed more than six weeks. .1101(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member who has been employed more than 90n days had not completed this training. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete all topics every five years. .1103(b) Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was observed today. The current NC Pre-K staff are the same staff as indicated in the NC Pre-K Plan System. I verified during today's visit that you continue to use the 5th Ed of the Creative Curriculum. In addition, I also verified that you continue to use the Brigance for developmental screenings and Teaching Strategies Gold for formative assessments. I monitored a selection of files today. The classroom operates from 7:30 am to 2:30 pm. During the visit, I observed the log used to record contact with parents of children who have been absent more than three days. Family involvement activities were described and met the requirements. The ERS score received in May 2019 was 5.00. All other NC Pre-K requirements were determined to be in compliance at the time of the visit. The health and safety trainings must be completed every five years. The health and safety trainings have now been relocated from Pro-Solutions to Moodle on the DCDEE website and remain free of charge. I encouraged you to use the Health and Safety tracking log to ensure all topics are covered. I noted that both Medication Administration and Recognizing and Responding to Suspicions of Child Maltreatment are part of this series. The hold harmless state of Rated License Assessments has been extended, however you may request to have your rated license reassessed at any time. Therefore, it is imperative that you and your staff ensure all education information is updated in the WORKS database. I also encouraged you to begin conducting mock ERS assessments if you plan to request them for the Rated License Assessment. I asked that you notify me if you are interested in completing the reassessment. We discussed that your facility is in Cohort 2, therefore your planning year will be from July 1, 2024 to June 30, 2025, and your reassessment year will be from July 1, 2025 to June 30, 2026. We also discussed that the Governor lifted the State of Emergency related to COVID on August 15, 2022. With the lifting of the State of Emergency COVID signage is no longer required. You may take down the Health and Safety certificate issued at the beginning of the pandemic, as well as any other door signage related to COVID. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th you should contact the Division at 1-800-850-0829. Please don’t delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that, failure to pay a license fee could also result in the facility's child care license being revoked. All violations must be corrected immediately. Please send me a compliance letter (written statement) describing how and when the above violations were corrected. The compliance letter must be received no later than September 12, 2023. The compliance letter may be sent to me via email, if you do not have access to email, please ensure that your compliance letter is mailed in a timely manner and that you allow for delays with the mail service. If your compliance letter is mailed, a handwritten signature must be included. Contact me if you have questions regarding correction of the violations documented during today’s visit. If you are unable to correct all violations within the specified timeframe please submit a request for an extension as soon as you determine you will not meet the imposed timeframe. This request should include a specific plan to correct the remaining violations and any time frames needed. This request will need to be approved by DCDEE management. A follow up visit may be conducted in the near future to verify compliance with violations documented during the visit. Please contact me at (910) 824-0123 or at becky.j.williams@dhhs.nc.gov if I can be of assistance. My mailing address is PO Box 2186, Clinton, NC 28329. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.