G.S. 110-90 · Violation

Name of Operation: TAILORED LEARNING CENTER TOO Facility ID: 31000279 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 17 Completed Date: 3/10/2025 Age: From 1 To 5 Total Minutes: 140 Time In: 09:15 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A checklist was used to note the requirements I monitored today. Today L.Stokes Owner/ Administrator was not present during the time of the visit. J.Carroll and T. Stokes both assisted with today’s visit and stated the Administrator was out of town. During the visit the Administrator was called to let her know I was present completing a visit. Prior to today’s visit I reviewed your corporation status was current-active on the Secretary of State website. This program currently operates with a four-star license issued October 2, 2023. Please be reminded to have all the staff’s education sent to WORKS to be evaluated. The hold harmless has been extended until further notice. I monitored the indoor and outdoor environments for compliance with childcare requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, and summary of NC Child Care Law, were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. A random selection of children’s files and staff files were reviewed, and the children’s record worksheet was completed. The infants and toddlers were observed playing with toys. The two-year-old children and the group of preschool children were observed playing in activity areas inside their classrooms. The school-aged children were not present during the time of the visit. The theme in the lesson plans were artists and community helpers. The lunch menu for today consisted of sliced hotdogs, green beans, wheat bread, pineapple, and milk. Your last fire drill was completed 2/25/25 and your monthly playground inspection was dated 2/14/25. Your last EPR drill was a lockdown completed 1/13/25. I reminded you an EPR drill must be completed every three months and to keep all documentation on file for review. Your last fire inspection was dated 10/21/24. Your last sanitation inspection was completed 12/12/24 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. Two violations were documented and corrected during the time of the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in the school aged classroom was dated 12/9/24. An activity plan was completed during today's visit. GS 110-91(12); .0508(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member with a hire date of 9/22/24 did not have a completed Emergency form on file for review. The emergency form was completed during the visit. .0701(a) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. I reminded you that the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded that the health and safety training courses are required to be completed every five years. During the visit I reminded you the importance of the staff emergency form needs to be completed and updated annually or earlier if any changes occur. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025 all facilities must enroll for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign up is available on the website www.cleanwaterforuskids.org/carolina. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: TAILORED LEARNING CENTER TOO Facility ID: 31000279 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 17 Completed Date: 3/10/2025 Age: From 1 To 5 Total Minutes: 140 Time In: 09:15 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A checklist was used to note the requirements I monitored today. Today L.Stokes Owner/ Administrator was not present during the time of the visit. J.Carroll and T. Stokes both assisted with today’s visit and stated the Administrator was out of town. During the visit the Administrator was called to let her know I was present completing a visit. Prior to today’s visit I reviewed your corporation status was current-active on the Secretary of State website. This program currently operates with a four-star license issued October 2, 2023. Please be reminded to have all the staff’s education sent to WORKS to be evaluated. The hold harmless has been extended until further notice. I monitored the indoor and outdoor environments for compliance with childcare requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, and summary of NC Child Care Law, were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. A random selection of children’s files and staff files were reviewed, and the children’s record worksheet was completed. The infants and toddlers were observed playing with toys. The two-year-old children and the group of preschool children were observed playing in activity areas inside their classrooms. The school-aged children were not present during the time of the visit. The theme in the lesson plans were artists and community helpers. The lunch menu for today consisted of sliced hotdogs, green beans, wheat bread, pineapple, and milk. Your last fire drill was completed 2/25/25 and your monthly playground inspection was dated 2/14/25. Your last EPR drill was a lockdown completed 1/13/25. I reminded you an EPR drill must be completed every three months and to keep all documentation on file for review. Your last fire inspection was dated 10/21/24. Your last sanitation inspection was completed 12/12/24 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. Two violations were documented and corrected during the time of the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in the school aged classroom was dated 12/9/24. An activity plan was completed during today's visit. GS 110-91(12); .0508(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member with a hire date of 9/22/24 did not have a completed Emergency form on file for review. The emergency form was completed during the visit. .0701(a) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. I reminded you that the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded that the health and safety training courses are required to be completed every five years. During the visit I reminded you the importance of the staff emergency form needs to be completed and updated annually or earlier if any changes occur. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025 all facilities must enroll for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign up is available on the website www.cleanwaterforuskids.org/carolina. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: TAILORED LEARNING CENTER TOO Facility ID: 31000279 Consultant: MICHELE REMINGTON Operation Type: Center Case Number: Visit Date: 8/16/2023 Number Present: 19 Completed Date: 8/16/2023 Age: From 0 To 6 Total Minutes: 180 Time In: 09:35 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor your center for meeting applicable child care requirements during your Temporary License period. Ms. Hanchey-Edwards, Child Care Consultant, accompanied me today. She will be you contact moving forward. During today’s visit the following items were monitored for compliance: supervision, ratios, CPR/FA training, Criminal Background Checks, storage of hazardous substances, and medications, use of approved/adequate space, children’s and program records, license, and permit restrictions. The last fire drill was on 07/172023 with an evacuation time of one (1) minute. The last outdoor inspection was completed by SH on 07/19/2023. Daily schedules and current weekly activity plans were posted in each classroom. A current weekly menu was posted, today’s meal met the USDA requirements. When we arrived, the children were participating in classroom activities. Staff engaged in activities and conversations with in three of the classrooms, when we entered the classroom for school age children the staff member was sitting at a desk and not engaging with the children. We discussed this with the classroom teacher and the administrative staff. One violations of child care requirements were cited today. It was corrected during the visit and a compliance letter is not required. Violation Number Comment Rule 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. A fire extinguisher was not on the center van when we checked the van. A fire extinguisher was purchased and placed in the van during the visit. 10A NCAC 09 .1003(c) RATED LICENSE ASSESSMENT: a rated license application and quality point form were completed today. A rated license will be processed by 09/15/2023, the temporary license expires on 10/01/2023. Details were reviewed last week during today’s visit. Ms. Hanchey-Edwards will need to verify staff information and WORKS prior to processing the rated license. Program Points- 2 - did not choose to have an ERS assessment. You will meet enhanced space. Please update the posted ratio charts on 10/01/2023. Education Points – TBD based on current staff information. Quality point – 1 – staff benefits and parent involvement. The current law allows you to use the previous owner’s rated license as this was a change of ownership, the previous owner had a three-star license. If you will be eligible for a higher star rated license, a rated license will be processed using your current staff. Two of the current staff working in a classroom worked for the previous owner, all other classroom staff are new. TECHNICAL ASSISTANCE & CONSULTATION: Interactions and conversations with children should occur all day in every classroom, age-appropriate activities should be offered to children throughout the day. When staff engage and encourage play children benefit from the interaction. One staff member was sitting at a desk quietly rather than playing and talking with the children. In another classroom children were given black and red crayons and a ladybug sheet to color. Limit use of premade “art” and allow children to color, paint, create what they want to create. If you are talking about ladybugs, you can read stories, show pictures, and then if children choose to draw/color a ladybug they can use a blank sheet of paper. In the classrooms group like materials together, i.e., manipulatives together, dramatic play materials in the dramatic play area, block, and accessories in the block areas. Duplo are not considered blocks; they are considered manipulatives. If it stacks together, it is a block if it hooks together, it is a manipulative. Ensure areas are large enough to for at least three children to use materials at the same time. In all classrooms (or in the break room) have a place for staff to lock their belongings. Today a staff purse was on the floor. She moved the purse to a high shelf in the classroom. ANNUAL COMPLIANCE VISIT: Your center will be due for an annual compliance visit prior to 04/01/2024. Additional visits may be conducted by the Child Care Consultant prior to then. In mid-January complete the staff and training worksheet. You will need to have an annual fire inspection by 08/03/2024. An annual sanitation inspection will be due by 06/29/2024. The sanitation and fire inspections must be mailed to your consultant within 7 days. You may access these forms on the DCDEE website at www.ncchildcare.nc.gov. ON-GOING TRAINING: Training hours will be monitored for compliance during your annual compliance visit. Training hours are required to be recorded on the on-going training log with certificates attached to the log for verification. This information will be reviewed by the child care consultant during the annual compline visit. HEALTH & SAFETY TRAINING: All staff must complete Health & Safety training topics within one (1) year of hire. After initial completion all topic areas must be completed every five years. A training log is available on the DCDEE website. This training information will be reviewed by a DCDEE consultant during a routine unannounced/technical assistance or courtesy visit. Annually you must review the EPR plan online and print the review form for your records. You must review the EPR plan and the EMC plan with all staff on an annual basis. I recommend doing this in the fall each year prior to the annual compliance visit. GENERAL INFORMATION: The facility email and phone number were verified during today’s visit. If you have any changes to your phone number, email or mailing address, please update me so I can make changes in Regulatory. This information is what DCDEE uses on the Search for Childcare site, it is also the only way DCDEE communities with you. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. I encourage you to review DCDEE training modules, and to check your email for any additional information or updates. You will need to have an NCID which is the same NCID that you use for Health and Safety training, WORKS login, and the CBC Portal- to view Moodle training. For the most up to date information, copies of sample forms, and copies of the child care requirements, updates to rules/laws you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact Carla Hanchey-Edwards at (910) 824-0500 or email carlahanchey-edwards@dhhs.nc.gov with questions. You may also contact Teraesa Leak, Licensing Supervisor at Teraesa.leak@dhhs.nc.gov or 919-971-7765. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.