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Home › NC › Roper › Busy BEE Child Care
79 Cypress Shores Road, Roper NC 27970 · License #94000107 · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .0601 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 12 Completed Date: 6/16/2026 Age: From 1 To 8 Total Minutes: 215 Time In: 08:35 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The administrator was not present. R. Wilkins, Administrator, assisted me with the visit. One potential employee was onsite completing onboarding. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component and 1 quality point for the child care administrator having at least ten years of child care work experience in a licensed child care program. Your program currently meets enhanced space requirements. The fire inspection was completed on April 22, 2026, and the center was approved for daytime care only. The sanitation inspection was completed on April 29, 2026, and an superior classification was earned. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety one percent as of June 4, 2026. The NC Secretary of State website was reviewed on June 4, 2026, and Busy Bee Child Care, Inc. was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas used by children were monitored. Upon arrival, children in both spaces were sitting waiting to be served breakfast. Preschool children in Space #1 were engaged in free choice play, reviewing picture cards, completing toileting and hand-washing routines interacting with the caregiver. Young toddlers in Space #2 were observed interacting with the caregivers, listening to the story “The Very Busy Spider”, engaged in floor play with riding toys, and completing toileting, diapering and hand-washing routines. Breakfast and lunch was also observed. Breakfast consisted of cheese toast, apple sauce and milk. Lunch consisted of chicken and rice, peas, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection reported dated April 22, 2026, was not submitted to the Division within one week from the date the inspection was completed. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not recorded for three (3) children between the dates of May 7, 2026, through May 15, 2026. Arrival and departure times were not recorded for fifteen (15) children on June 15, 2026. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One-year-old children from Space #2 were grouped with two school-age children from Space #3 during transition to and from the bathroom. 10A NCAC 09 .0713(a)(6) 522 Multi-use articles, including highchair feeding trays, were not washed, rinsed and sanitized in the center's kitchen after each use. Highchair feeding trays were cleaned with sanitizer spray and a paper towel in the classroom after use for breakfast. 15A NCAC 18A .2812(e) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A one-year-old child was observed drinking milk from a cup while in a rocker. 10A NCAC 09 .0902(b) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two children in Space #1 hands were not washed upon arrival at the center. 15A NCAC 18A .2803(c) 807 A safe indoor and outdoor environment was not provided for the children. Cement footing at the bottom of the shade port on playground #1 was protruding above ground. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. TECHNICAL ASSISTANCE: STAFF/CHILD RATIO-GROUPING: While providing care for school-age children, you were observed taking one-year old children from their classroom to the bathroom located down the hall. The school-age children accompanied during this time. The infant caregiver remained in the classroom with two other one- year-old children. You and all the children traveled to the bathroom and back to the classroom together as a group. Also, when I approached the hallway, I observed the school-age children standing in the hall while you were in the bathroom attending to the younger children. I informed you that combining children from different age groups in this manner impacted the center compliance with staff/child ratio requirement related to grouping of children. Staff/child ratios must be maintained based on the ages of children present and focus on the caregiver’s ability to adequately supervise the assigned group. I reminded you that children should remain with their designated groups. Staffing arrangements should be made to ensure required ratios are always maintained, including during restroom transitions and other routines. I further explained that another option could have been asking the other staff members on-site to assist with bathroom routines for infants/toddlers to ensure children remain separate. I requested that you create a plan of action that describes how staff/child ratio requirements related to grouping of children will be maintained when other staff complete tasks outside the classroom, or there is a shortage of staff. This plan should be submitted to me along with the compliance letter. In addition, non-caregiving tasks should be planned at times when adequate staffing is present and available to provide care for children present. A follow-up visit will be conducted to monitor compliance with applicable child care requirements and staff/child ratios. The cement footing at the bottom of the poles attached to the bottom of the shade port should be reinserted back into the ground. The tubing on top of the fence to increase depth should be fixed to ensure it remains in place and secure. Be reminded you are responsible for maintaining a safe environment for children in care. The surface on the playground must be tilled and evenly distributed under and around the play equipment. This will help prevent injuries from occurring in the event of an incident. Best practice would be to schedule proactive maintenance of the outdoor environment to help ensure the area remains safe for children. Routine inspections and timely repairs can assist in identifying and addressing potential hazards before they become safety concerns, while also helping to maintain the playground and outdoor equipment in good condition. Both groups of children waited approximately thirty-five minutes at the table for breakfast to be served. You were observed on a phone call when I arrived. After the call, you retrieved the number of children present, prepared breakfast and then served it. While sitting at the tables waiting for lunch, limited activities were completed with children. Young children benefit from meaningful activities and may have difficulty remaining seated for extended periods. Staff should plan transitions activities, songs, movement exercises, books or other appropriate age learning experiences to keep children engaged while waiting for meals or any other delayed scheduled activities. Reducing waiting times and providing engaging activities can support positive behavior, increase participation, and promote developmentally appropriate learning. When meals are going to be delayed, especially for younger children, alternate foods should be available to provide. Infants were constantly reminded that they were going to eat. Young children do not understand and need to be provided with food when signs of hunger is displayed. REMINDERS/RESOURCES: Your center’s emergency preparedness plan id due to be updated by June 2026. Raise NC Newsletter: Weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Chowan/Tyrell Partnership for Children is available to provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 793-5437. You can also check their website at https://twpfc.org/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0902 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 12 Completed Date: 6/16/2026 Age: From 1 To 8 Total Minutes: 215 Time In: 08:35 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The administrator was not present. R. Wilkins, Administrator, assisted me with the visit. One potential employee was onsite completing onboarding. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component and 1 quality point for the child care administrator having at least ten years of child care work experience in a licensed child care program. Your program currently meets enhanced space requirements. The fire inspection was completed on April 22, 2026, and the center was approved for daytime care only. The sanitation inspection was completed on April 29, 2026, and an superior classification was earned. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety one percent as of June 4, 2026. The NC Secretary of State website was reviewed on June 4, 2026, and Busy Bee Child Care, Inc. was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas used by children were monitored. Upon arrival, children in both spaces were sitting waiting to be served breakfast. Preschool children in Space #1 were engaged in free choice play, reviewing picture cards, completing toileting and hand-washing routines interacting with the caregiver. Young toddlers in Space #2 were observed interacting with the caregivers, listening to the story “The Very Busy Spider”, engaged in floor play with riding toys, and completing toileting, diapering and hand-washing routines. Breakfast and lunch was also observed. Breakfast consisted of cheese toast, apple sauce and milk. Lunch consisted of chicken and rice, peas, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection reported dated April 22, 2026, was not submitted to the Division within one week from the date the inspection was completed. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not recorded for three (3) children between the dates of May 7, 2026, through May 15, 2026. Arrival and departure times were not recorded for fifteen (15) children on June 15, 2026. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One-year-old children from Space #2 were grouped with two school-age children from Space #3 during transition to and from the bathroom. 10A NCAC 09 .0713(a)(6) 522 Multi-use articles, including highchair feeding trays, were not washed, rinsed and sanitized in the center's kitchen after each use. Highchair feeding trays were cleaned with sanitizer spray and a paper towel in the classroom after use for breakfast. 15A NCAC 18A .2812(e) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A one-year-old child was observed drinking milk from a cup while in a rocker. 10A NCAC 09 .0902(b) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two children in Space #1 hands were not washed upon arrival at the center. 15A NCAC 18A .2803(c) 807 A safe indoor and outdoor environment was not provided for the children. Cement footing at the bottom of the shade port on playground #1 was protruding above ground. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. TECHNICAL ASSISTANCE: STAFF/CHILD RATIO-GROUPING: While providing care for school-age children, you were observed taking one-year old children from their classroom to the bathroom located down the hall. The school-age children accompanied during this time. The infant caregiver remained in the classroom with two other one- year-old children. You and all the children traveled to the bathroom and back to the classroom together as a group. Also, when I approached the hallway, I observed the school-age children standing in the hall while you were in the bathroom attending to the younger children. I informed you that combining children from different age groups in this manner impacted the center compliance with staff/child ratio requirement related to grouping of children. Staff/child ratios must be maintained based on the ages of children present and focus on the caregiver’s ability to adequately supervise the assigned group. I reminded you that children should remain with their designated groups. Staffing arrangements should be made to ensure required ratios are always maintained, including during restroom transitions and other routines. I further explained that another option could have been asking the other staff members on-site to assist with bathroom routines for infants/toddlers to ensure children remain separate. I requested that you create a plan of action that describes how staff/child ratio requirements related to grouping of children will be maintained when other staff complete tasks outside the classroom, or there is a shortage of staff. This plan should be submitted to me along with the compliance letter. In addition, non-caregiving tasks should be planned at times when adequate staffing is present and available to provide care for children present. A follow-up visit will be conducted to monitor compliance with applicable child care requirements and staff/child ratios. The cement footing at the bottom of the poles attached to the bottom of the shade port should be reinserted back into the ground. The tubing on top of the fence to increase depth should be fixed to ensure it remains in place and secure. Be reminded you are responsible for maintaining a safe environment for children in care. The surface on the playground must be tilled and evenly distributed under and around the play equipment. This will help prevent injuries from occurring in the event of an incident. Best practice would be to schedule proactive maintenance of the outdoor environment to help ensure the area remains safe for children. Routine inspections and timely repairs can assist in identifying and addressing potential hazards before they become safety concerns, while also helping to maintain the playground and outdoor equipment in good condition. Both groups of children waited approximately thirty-five minutes at the table for breakfast to be served. You were observed on a phone call when I arrived. After the call, you retrieved the number of children present, prepared breakfast and then served it. While sitting at the tables waiting for lunch, limited activities were completed with children. Young children benefit from meaningful activities and may have difficulty remaining seated for extended periods. Staff should plan transitions activities, songs, movement exercises, books or other appropriate age learning experiences to keep children engaged while waiting for meals or any other delayed scheduled activities. Reducing waiting times and providing engaging activities can support positive behavior, increase participation, and promote developmentally appropriate learning. When meals are going to be delayed, especially for younger children, alternate foods should be available to provide. Infants were constantly reminded that they were going to eat. Young children do not understand and need to be provided with food when signs of hunger is displayed. REMINDERS/RESOURCES: Your center’s emergency preparedness plan id due to be updated by June 2026. Raise NC Newsletter: Weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Chowan/Tyrell Partnership for Children is available to provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 793-5437. You can also check their website at https://twpfc.org/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 12 Completed Date: 6/16/2026 Age: From 1 To 8 Total Minutes: 215 Time In: 08:35 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The administrator was not present. R. Wilkins, Administrator, assisted me with the visit. One potential employee was onsite completing onboarding. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component and 1 quality point for the child care administrator having at least ten years of child care work experience in a licensed child care program. Your program currently meets enhanced space requirements. The fire inspection was completed on April 22, 2026, and the center was approved for daytime care only. The sanitation inspection was completed on April 29, 2026, and an superior classification was earned. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety one percent as of June 4, 2026. The NC Secretary of State website was reviewed on June 4, 2026, and Busy Bee Child Care, Inc. was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas used by children were monitored. Upon arrival, children in both spaces were sitting waiting to be served breakfast. Preschool children in Space #1 were engaged in free choice play, reviewing picture cards, completing toileting and hand-washing routines interacting with the caregiver. Young toddlers in Space #2 were observed interacting with the caregivers, listening to the story “The Very Busy Spider”, engaged in floor play with riding toys, and completing toileting, diapering and hand-washing routines. Breakfast and lunch was also observed. Breakfast consisted of cheese toast, apple sauce and milk. Lunch consisted of chicken and rice, peas, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection reported dated April 22, 2026, was not submitted to the Division within one week from the date the inspection was completed. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not recorded for three (3) children between the dates of May 7, 2026, through May 15, 2026. Arrival and departure times were not recorded for fifteen (15) children on June 15, 2026. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One-year-old children from Space #2 were grouped with two school-age children from Space #3 during transition to and from the bathroom. 10A NCAC 09 .0713(a)(6) 522 Multi-use articles, including highchair feeding trays, were not washed, rinsed and sanitized in the center's kitchen after each use. Highchair feeding trays were cleaned with sanitizer spray and a paper towel in the classroom after use for breakfast. 15A NCAC 18A .2812(e) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A one-year-old child was observed drinking milk from a cup while in a rocker. 10A NCAC 09 .0902(b) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two children in Space #1 hands were not washed upon arrival at the center. 15A NCAC 18A .2803(c) 807 A safe indoor and outdoor environment was not provided for the children. Cement footing at the bottom of the shade port on playground #1 was protruding above ground. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. TECHNICAL ASSISTANCE: STAFF/CHILD RATIO-GROUPING: While providing care for school-age children, you were observed taking one-year old children from their classroom to the bathroom located down the hall. The school-age children accompanied during this time. The infant caregiver remained in the classroom with two other one- year-old children. You and all the children traveled to the bathroom and back to the classroom together as a group. Also, when I approached the hallway, I observed the school-age children standing in the hall while you were in the bathroom attending to the younger children. I informed you that combining children from different age groups in this manner impacted the center compliance with staff/child ratio requirement related to grouping of children. Staff/child ratios must be maintained based on the ages of children present and focus on the caregiver’s ability to adequately supervise the assigned group. I reminded you that children should remain with their designated groups. Staffing arrangements should be made to ensure required ratios are always maintained, including during restroom transitions and other routines. I further explained that another option could have been asking the other staff members on-site to assist with bathroom routines for infants/toddlers to ensure children remain separate. I requested that you create a plan of action that describes how staff/child ratio requirements related to grouping of children will be maintained when other staff complete tasks outside the classroom, or there is a shortage of staff. This plan should be submitted to me along with the compliance letter. In addition, non-caregiving tasks should be planned at times when adequate staffing is present and available to provide care for children present. A follow-up visit will be conducted to monitor compliance with applicable child care requirements and staff/child ratios. The cement footing at the bottom of the poles attached to the bottom of the shade port should be reinserted back into the ground. The tubing on top of the fence to increase depth should be fixed to ensure it remains in place and secure. Be reminded you are responsible for maintaining a safe environment for children in care. The surface on the playground must be tilled and evenly distributed under and around the play equipment. This will help prevent injuries from occurring in the event of an incident. Best practice would be to schedule proactive maintenance of the outdoor environment to help ensure the area remains safe for children. Routine inspections and timely repairs can assist in identifying and addressing potential hazards before they become safety concerns, while also helping to maintain the playground and outdoor equipment in good condition. Both groups of children waited approximately thirty-five minutes at the table for breakfast to be served. You were observed on a phone call when I arrived. After the call, you retrieved the number of children present, prepared breakfast and then served it. While sitting at the tables waiting for lunch, limited activities were completed with children. Young children benefit from meaningful activities and may have difficulty remaining seated for extended periods. Staff should plan transitions activities, songs, movement exercises, books or other appropriate age learning experiences to keep children engaged while waiting for meals or any other delayed scheduled activities. Reducing waiting times and providing engaging activities can support positive behavior, increase participation, and promote developmentally appropriate learning. When meals are going to be delayed, especially for younger children, alternate foods should be available to provide. Infants were constantly reminded that they were going to eat. Young children do not understand and need to be provided with food when signs of hunger is displayed. REMINDERS/RESOURCES: Your center’s emergency preparedness plan id due to be updated by June 2026. Raise NC Newsletter: Weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Chowan/Tyrell Partnership for Children is available to provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 793-5437. You can also check their website at https://twpfc.org/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 12 Completed Date: 6/16/2026 Age: From 1 To 8 Total Minutes: 215 Time In: 08:35 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The administrator was not present. R. Wilkins, Administrator, assisted me with the visit. One potential employee was onsite completing onboarding. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component and 1 quality point for the child care administrator having at least ten years of child care work experience in a licensed child care program. Your program currently meets enhanced space requirements. The fire inspection was completed on April 22, 2026, and the center was approved for daytime care only. The sanitation inspection was completed on April 29, 2026, and an superior classification was earned. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety one percent as of June 4, 2026. The NC Secretary of State website was reviewed on June 4, 2026, and Busy Bee Child Care, Inc. was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas used by children were monitored. Upon arrival, children in both spaces were sitting waiting to be served breakfast. Preschool children in Space #1 were engaged in free choice play, reviewing picture cards, completing toileting and hand-washing routines interacting with the caregiver. Young toddlers in Space #2 were observed interacting with the caregivers, listening to the story “The Very Busy Spider”, engaged in floor play with riding toys, and completing toileting, diapering and hand-washing routines. Breakfast and lunch was also observed. Breakfast consisted of cheese toast, apple sauce and milk. Lunch consisted of chicken and rice, peas, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection reported dated April 22, 2026, was not submitted to the Division within one week from the date the inspection was completed. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not recorded for three (3) children between the dates of May 7, 2026, through May 15, 2026. Arrival and departure times were not recorded for fifteen (15) children on June 15, 2026. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One-year-old children from Space #2 were grouped with two school-age children from Space #3 during transition to and from the bathroom. 10A NCAC 09 .0713(a)(6) 522 Multi-use articles, including highchair feeding trays, were not washed, rinsed and sanitized in the center's kitchen after each use. Highchair feeding trays were cleaned with sanitizer spray and a paper towel in the classroom after use for breakfast. 15A NCAC 18A .2812(e) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A one-year-old child was observed drinking milk from a cup while in a rocker. 10A NCAC 09 .0902(b) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two children in Space #1 hands were not washed upon arrival at the center. 15A NCAC 18A .2803(c) 807 A safe indoor and outdoor environment was not provided for the children. Cement footing at the bottom of the shade port on playground #1 was protruding above ground. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. TECHNICAL ASSISTANCE: STAFF/CHILD RATIO-GROUPING: While providing care for school-age children, you were observed taking one-year old children from their classroom to the bathroom located down the hall. The school-age children accompanied during this time. The infant caregiver remained in the classroom with two other one- year-old children. You and all the children traveled to the bathroom and back to the classroom together as a group. Also, when I approached the hallway, I observed the school-age children standing in the hall while you were in the bathroom attending to the younger children. I informed you that combining children from different age groups in this manner impacted the center compliance with staff/child ratio requirement related to grouping of children. Staff/child ratios must be maintained based on the ages of children present and focus on the caregiver’s ability to adequately supervise the assigned group. I reminded you that children should remain with their designated groups. Staffing arrangements should be made to ensure required ratios are always maintained, including during restroom transitions and other routines. I further explained that another option could have been asking the other staff members on-site to assist with bathroom routines for infants/toddlers to ensure children remain separate. I requested that you create a plan of action that describes how staff/child ratio requirements related to grouping of children will be maintained when other staff complete tasks outside the classroom, or there is a shortage of staff. This plan should be submitted to me along with the compliance letter. In addition, non-caregiving tasks should be planned at times when adequate staffing is present and available to provide care for children present. A follow-up visit will be conducted to monitor compliance with applicable child care requirements and staff/child ratios. The cement footing at the bottom of the poles attached to the bottom of the shade port should be reinserted back into the ground. The tubing on top of the fence to increase depth should be fixed to ensure it remains in place and secure. Be reminded you are responsible for maintaining a safe environment for children in care. The surface on the playground must be tilled and evenly distributed under and around the play equipment. This will help prevent injuries from occurring in the event of an incident. Best practice would be to schedule proactive maintenance of the outdoor environment to help ensure the area remains safe for children. Routine inspections and timely repairs can assist in identifying and addressing potential hazards before they become safety concerns, while also helping to maintain the playground and outdoor equipment in good condition. Both groups of children waited approximately thirty-five minutes at the table for breakfast to be served. You were observed on a phone call when I arrived. After the call, you retrieved the number of children present, prepared breakfast and then served it. While sitting at the tables waiting for lunch, limited activities were completed with children. Young children benefit from meaningful activities and may have difficulty remaining seated for extended periods. Staff should plan transitions activities, songs, movement exercises, books or other appropriate age learning experiences to keep children engaged while waiting for meals or any other delayed scheduled activities. Reducing waiting times and providing engaging activities can support positive behavior, increase participation, and promote developmentally appropriate learning. When meals are going to be delayed, especially for younger children, alternate foods should be available to provide. Infants were constantly reminded that they were going to eat. Young children do not understand and need to be provided with food when signs of hunger is displayed. REMINDERS/RESOURCES: Your center’s emergency preparedness plan id due to be updated by June 2026. Raise NC Newsletter: Weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Chowan/Tyrell Partnership for Children is available to provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 793-5437. You can also check their website at https://twpfc.org/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0713 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 12 Completed Date: 6/16/2026 Age: From 1 To 8 Total Minutes: 215 Time In: 08:35 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The administrator was not present. R. Wilkins, Administrator, assisted me with the visit. One potential employee was onsite completing onboarding. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component and 1 quality point for the child care administrator having at least ten years of child care work experience in a licensed child care program. Your program currently meets enhanced space requirements. The fire inspection was completed on April 22, 2026, and the center was approved for daytime care only. The sanitation inspection was completed on April 29, 2026, and an superior classification was earned. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety one percent as of June 4, 2026. The NC Secretary of State website was reviewed on June 4, 2026, and Busy Bee Child Care, Inc. was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas used by children were monitored. Upon arrival, children in both spaces were sitting waiting to be served breakfast. Preschool children in Space #1 were engaged in free choice play, reviewing picture cards, completing toileting and hand-washing routines interacting with the caregiver. Young toddlers in Space #2 were observed interacting with the caregivers, listening to the story “The Very Busy Spider”, engaged in floor play with riding toys, and completing toileting, diapering and hand-washing routines. Breakfast and lunch was also observed. Breakfast consisted of cheese toast, apple sauce and milk. Lunch consisted of chicken and rice, peas, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection reported dated April 22, 2026, was not submitted to the Division within one week from the date the inspection was completed. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not recorded for three (3) children between the dates of May 7, 2026, through May 15, 2026. Arrival and departure times were not recorded for fifteen (15) children on June 15, 2026. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One-year-old children from Space #2 were grouped with two school-age children from Space #3 during transition to and from the bathroom. 10A NCAC 09 .0713(a)(6) 522 Multi-use articles, including highchair feeding trays, were not washed, rinsed and sanitized in the center's kitchen after each use. Highchair feeding trays were cleaned with sanitizer spray and a paper towel in the classroom after use for breakfast. 15A NCAC 18A .2812(e) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A one-year-old child was observed drinking milk from a cup while in a rocker. 10A NCAC 09 .0902(b) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two children in Space #1 hands were not washed upon arrival at the center. 15A NCAC 18A .2803(c) 807 A safe indoor and outdoor environment was not provided for the children. Cement footing at the bottom of the shade port on playground #1 was protruding above ground. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. TECHNICAL ASSISTANCE: STAFF/CHILD RATIO-GROUPING: While providing care for school-age children, you were observed taking one-year old children from their classroom to the bathroom located down the hall. The school-age children accompanied during this time. The infant caregiver remained in the classroom with two other one- year-old children. You and all the children traveled to the bathroom and back to the classroom together as a group. Also, when I approached the hallway, I observed the school-age children standing in the hall while you were in the bathroom attending to the younger children. I informed you that combining children from different age groups in this manner impacted the center compliance with staff/child ratio requirement related to grouping of children. Staff/child ratios must be maintained based on the ages of children present and focus on the caregiver’s ability to adequately supervise the assigned group. I reminded you that children should remain with their designated groups. Staffing arrangements should be made to ensure required ratios are always maintained, including during restroom transitions and other routines. I further explained that another option could have been asking the other staff members on-site to assist with bathroom routines for infants/toddlers to ensure children remain separate. I requested that you create a plan of action that describes how staff/child ratio requirements related to grouping of children will be maintained when other staff complete tasks outside the classroom, or there is a shortage of staff. This plan should be submitted to me along with the compliance letter. In addition, non-caregiving tasks should be planned at times when adequate staffing is present and available to provide care for children present. A follow-up visit will be conducted to monitor compliance with applicable child care requirements and staff/child ratios. The cement footing at the bottom of the poles attached to the bottom of the shade port should be reinserted back into the ground. The tubing on top of the fence to increase depth should be fixed to ensure it remains in place and secure. Be reminded you are responsible for maintaining a safe environment for children in care. The surface on the playground must be tilled and evenly distributed under and around the play equipment. This will help prevent injuries from occurring in the event of an incident. Best practice would be to schedule proactive maintenance of the outdoor environment to help ensure the area remains safe for children. Routine inspections and timely repairs can assist in identifying and addressing potential hazards before they become safety concerns, while also helping to maintain the playground and outdoor equipment in good condition. Both groups of children waited approximately thirty-five minutes at the table for breakfast to be served. You were observed on a phone call when I arrived. After the call, you retrieved the number of children present, prepared breakfast and then served it. While sitting at the tables waiting for lunch, limited activities were completed with children. Young children benefit from meaningful activities and may have difficulty remaining seated for extended periods. Staff should plan transitions activities, songs, movement exercises, books or other appropriate age learning experiences to keep children engaged while waiting for meals or any other delayed scheduled activities. Reducing waiting times and providing engaging activities can support positive behavior, increase participation, and promote developmentally appropriate learning. When meals are going to be delayed, especially for younger children, alternate foods should be available to provide. Infants were constantly reminded that they were going to eat. Young children do not understand and need to be provided with food when signs of hunger is displayed. REMINDERS/RESOURCES: Your center’s emergency preparedness plan id due to be updated by June 2026. Raise NC Newsletter: Weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Chowan/Tyrell Partnership for Children is available to provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 793-5437. You can also check their website at https://twpfc.org/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 12 Completed Date: 6/16/2026 Age: From 1 To 8 Total Minutes: 215 Time In: 08:35 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The administrator was not present. R. Wilkins, Administrator, assisted me with the visit. One potential employee was onsite completing onboarding. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component and 1 quality point for the child care administrator having at least ten years of child care work experience in a licensed child care program. Your program currently meets enhanced space requirements. The fire inspection was completed on April 22, 2026, and the center was approved for daytime care only. The sanitation inspection was completed on April 29, 2026, and an superior classification was earned. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety one percent as of June 4, 2026. The NC Secretary of State website was reviewed on June 4, 2026, and Busy Bee Child Care, Inc. was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas used by children were monitored. Upon arrival, children in both spaces were sitting waiting to be served breakfast. Preschool children in Space #1 were engaged in free choice play, reviewing picture cards, completing toileting and hand-washing routines interacting with the caregiver. Young toddlers in Space #2 were observed interacting with the caregivers, listening to the story “The Very Busy Spider”, engaged in floor play with riding toys, and completing toileting, diapering and hand-washing routines. Breakfast and lunch was also observed. Breakfast consisted of cheese toast, apple sauce and milk. Lunch consisted of chicken and rice, peas, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection reported dated April 22, 2026, was not submitted to the Division within one week from the date the inspection was completed. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not recorded for three (3) children between the dates of May 7, 2026, through May 15, 2026. Arrival and departure times were not recorded for fifteen (15) children on June 15, 2026. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One-year-old children from Space #2 were grouped with two school-age children from Space #3 during transition to and from the bathroom. 10A NCAC 09 .0713(a)(6) 522 Multi-use articles, including highchair feeding trays, were not washed, rinsed and sanitized in the center's kitchen after each use. Highchair feeding trays were cleaned with sanitizer spray and a paper towel in the classroom after use for breakfast. 15A NCAC 18A .2812(e) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A one-year-old child was observed drinking milk from a cup while in a rocker. 10A NCAC 09 .0902(b) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two children in Space #1 hands were not washed upon arrival at the center. 15A NCAC 18A .2803(c) 807 A safe indoor and outdoor environment was not provided for the children. Cement footing at the bottom of the shade port on playground #1 was protruding above ground. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. TECHNICAL ASSISTANCE: STAFF/CHILD RATIO-GROUPING: While providing care for school-age children, you were observed taking one-year old children from their classroom to the bathroom located down the hall. The school-age children accompanied during this time. The infant caregiver remained in the classroom with two other one- year-old children. You and all the children traveled to the bathroom and back to the classroom together as a group. Also, when I approached the hallway, I observed the school-age children standing in the hall while you were in the bathroom attending to the younger children. I informed you that combining children from different age groups in this manner impacted the center compliance with staff/child ratio requirement related to grouping of children. Staff/child ratios must be maintained based on the ages of children present and focus on the caregiver’s ability to adequately supervise the assigned group. I reminded you that children should remain with their designated groups. Staffing arrangements should be made to ensure required ratios are always maintained, including during restroom transitions and other routines. I further explained that another option could have been asking the other staff members on-site to assist with bathroom routines for infants/toddlers to ensure children remain separate. I requested that you create a plan of action that describes how staff/child ratio requirements related to grouping of children will be maintained when other staff complete tasks outside the classroom, or there is a shortage of staff. This plan should be submitted to me along with the compliance letter. In addition, non-caregiving tasks should be planned at times when adequate staffing is present and available to provide care for children present. A follow-up visit will be conducted to monitor compliance with applicable child care requirements and staff/child ratios. The cement footing at the bottom of the poles attached to the bottom of the shade port should be reinserted back into the ground. The tubing on top of the fence to increase depth should be fixed to ensure it remains in place and secure. Be reminded you are responsible for maintaining a safe environment for children in care. The surface on the playground must be tilled and evenly distributed under and around the play equipment. This will help prevent injuries from occurring in the event of an incident. Best practice would be to schedule proactive maintenance of the outdoor environment to help ensure the area remains safe for children. Routine inspections and timely repairs can assist in identifying and addressing potential hazards before they become safety concerns, while also helping to maintain the playground and outdoor equipment in good condition. Both groups of children waited approximately thirty-five minutes at the table for breakfast to be served. You were observed on a phone call when I arrived. After the call, you retrieved the number of children present, prepared breakfast and then served it. While sitting at the tables waiting for lunch, limited activities were completed with children. Young children benefit from meaningful activities and may have difficulty remaining seated for extended periods. Staff should plan transitions activities, songs, movement exercises, books or other appropriate age learning experiences to keep children engaged while waiting for meals or any other delayed scheduled activities. Reducing waiting times and providing engaging activities can support positive behavior, increase participation, and promote developmentally appropriate learning. When meals are going to be delayed, especially for younger children, alternate foods should be available to provide. Infants were constantly reminded that they were going to eat. Young children do not understand and need to be provided with food when signs of hunger is displayed. REMINDERS/RESOURCES: Your center’s emergency preparedness plan id due to be updated by June 2026. Raise NC Newsletter: Weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Chowan/Tyrell Partnership for Children is available to provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 793-5437. You can also check their website at https://twpfc.org/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 13 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 155 Time In: 08:40 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rhonda Wilkins, Administrator assisted me with the visit. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the child care administrator having at least 10 years of documented child care administration work experience in a licensed program The last annual compliance visit was conducted on January 6, 2025. The sanitation inspection was completed June 23, 2025, with a “Superior” classification. The last fire inspection was conducted on May 13, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy eighty-eight as of December 2, 2025. The NC Secretary of State website was reviewed on December 2, 2025 and Busy Bee Child Care, Inc was listed as current- active. I visited each indoor and outdoor space used by children. Children were observed having free choice play, completing toileting and hand washing routines, and interacting with caregivers. Proper hand washing techniques and diaper changing procedures were observed. Breakfast was observed and consisted of sausage, pancakes, mixed fruit, and milk. The following violations were documented. Violation Number Comment Rule 531 Bottles were propped. On two occasions a bottle was propped in an infants mouth for feeding in Space #2. 10A NCAC 09 .0902(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. An infant was placed in a bouncer chair with a bottle for feeding in Space #2. 10A NCAC 09 .0902(b) 618 Diaper changing surfaces were not kept free of storage. A cellphone was on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 807 A safe indoor and outdoor environment was not provided for the children. The cement footing attached to the bottom of the shade port on playground #1 was protruding above ground. A cupholder on the green little tike truck was cracked exposing sharp edges on playground #2. 10A NCAC 09 .0601(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not completed the required training. G.S. 110-90.2 & .2703(r) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Signage regarding smoking and tobacco restrictions was not posted near the entrance or inside the center. .0604(i) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13, Ahoskie NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: ABCMS REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. NUTRITION REQUIRMENTS: On two occasions, an infant was observed with a bottle propped in their mouth during feeding. The caregiver was preparing breakfast for other children while the infant was feeding. I informed you that infants must be placed in appropriate feeding apparatus or held by the caregiver if they cannot hold their own bottles. I explained bouncer chairs are not appropriate feeding apparatus; therefore, they should not be used when feeding infants or for the purpose of propping bottles. We discussed the risk of infants choking when bottles are propped in their mouths. Infants cannot control the flow of milk, which increases the risk of choking or aspiration. Without active monitoring, infants may consume more milk than needed, leading to discomfort or digestive issues. You stated you and the caregiver were aware that bottles could not be propped in infant mouths. You stated the caregiver would be reminded infants should be held during feeding. SMOKING SIGNAGE: Signage regarding smoking and tobacco restrictions were not posted near the entrance or in the facility during the visit. You stated new doors were installed and the no smoking signs were not replaced. You added the no smoking signs would be retrieved and placed on the front doors. QRIS CONVERSTATION: Today we discussed the three pathways available. We reviewed in detail and discussed the requirements of your anticipated pathway choice as well as the resources, and the support you may need to assist you with the application process. You stated Pathway 2, Classroom and Instructional Quality would be the best option for your program. We reviewed the requirements for this pathway and discussed a timeline to apply for a rated license. CONTINUOUS QUALITY IMPROVEMENT (CQI) PLAN AND PROFESSIONAL DEVELOPMENT PLAN: This plan is meant to be an intentional process that you will use to identify areas of growth and determine a path toward enhanced teaching, learning and practices that achieve better outcomes for children, staff, and programs. This process will build over time, using established goals to support both you in achieving and maintaining long term quality care within your program. All plans should identify a goal, what is needed to accomplish the goal, why the goal is needed, and an annual review of progress toward the goal. It is possible that a goal is achieved, and a new goal is set during your annual review. It is also possible that there were challenges in completing a goal that are documented during the annual review. Revising and changing goals is expected to be part of this process. APPROVED CURRICULUM: This pathway requires curriculum to be implemented for all ages served by the program, ensuring quality practices that are developmentally appropriate for each age group. Child-focused planning through observation of individual growth and development is included in this pathway. Your program does not currently use a curriculum. You stated activities planned are aligned with the public school planning. You shared a curriculum would be selected and utilized to satisfy the requirement under the three star rating in the Pathway choice. FAMILY COMMUNITY ENGAGEMENT PRACTICES: We reviewed the required family community engagement practices and the additional choices. I explained based on your choice to maintain a three-star rating; you would be required to select two additional choices from the categories listed. We talked about the different components for meeting the family community engagement practices and providing sufficient evidence to support how the practices were implemented in your program. EDUCATION STANDARDS: We reviewed the requirements in the education standard for you and your staff. I request that you list all staff, the age group for children cared for and hour worked. This information will be used to determine the star level for staff member’s education. You should also check to ensure staff education is included in the DCDEE WORKS system. I shared if you have an employee that choose to meet education using the competency evaluations, to notify me so we can talk to ensure the process is completed with all components included. SUPPORT AND RESOURCES: You share the following support, and resources would be needed to help ensure a smooth transition to the Pathway to the Star. -Support from your consultant throughout the transition process. -Guidance on approved curriculum and formative assessments -Support from your local Smart Start Partnership for Children SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. At the completion of the visit, an one-page visit summary report was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Crae Consultant, 252-214-2709, keshia.hayward@dhhs.nc.gov or Jennifer Lindhart, Licesning Consultant, 252-373-4199, jennifer.lindhart@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0902 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 13 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 155 Time In: 08:40 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rhonda Wilkins, Administrator assisted me with the visit. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the child care administrator having at least 10 years of documented child care administration work experience in a licensed program The last annual compliance visit was conducted on January 6, 2025. The sanitation inspection was completed June 23, 2025, with a “Superior” classification. The last fire inspection was conducted on May 13, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy eighty-eight as of December 2, 2025. The NC Secretary of State website was reviewed on December 2, 2025 and Busy Bee Child Care, Inc was listed as current- active. I visited each indoor and outdoor space used by children. Children were observed having free choice play, completing toileting and hand washing routines, and interacting with caregivers. Proper hand washing techniques and diaper changing procedures were observed. Breakfast was observed and consisted of sausage, pancakes, mixed fruit, and milk. The following violations were documented. Violation Number Comment Rule 531 Bottles were propped. On two occasions a bottle was propped in an infants mouth for feeding in Space #2. 10A NCAC 09 .0902(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. An infant was placed in a bouncer chair with a bottle for feeding in Space #2. 10A NCAC 09 .0902(b) 618 Diaper changing surfaces were not kept free of storage. A cellphone was on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 807 A safe indoor and outdoor environment was not provided for the children. The cement footing attached to the bottom of the shade port on playground #1 was protruding above ground. A cupholder on the green little tike truck was cracked exposing sharp edges on playground #2. 10A NCAC 09 .0601(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not completed the required training. G.S. 110-90.2 & .2703(r) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Signage regarding smoking and tobacco restrictions was not posted near the entrance or inside the center. .0604(i) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13, Ahoskie NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: ABCMS REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. NUTRITION REQUIRMENTS: On two occasions, an infant was observed with a bottle propped in their mouth during feeding. The caregiver was preparing breakfast for other children while the infant was feeding. I informed you that infants must be placed in appropriate feeding apparatus or held by the caregiver if they cannot hold their own bottles. I explained bouncer chairs are not appropriate feeding apparatus; therefore, they should not be used when feeding infants or for the purpose of propping bottles. We discussed the risk of infants choking when bottles are propped in their mouths. Infants cannot control the flow of milk, which increases the risk of choking or aspiration. Without active monitoring, infants may consume more milk than needed, leading to discomfort or digestive issues. You stated you and the caregiver were aware that bottles could not be propped in infant mouths. You stated the caregiver would be reminded infants should be held during feeding. SMOKING SIGNAGE: Signage regarding smoking and tobacco restrictions were not posted near the entrance or in the facility during the visit. You stated new doors were installed and the no smoking signs were not replaced. You added the no smoking signs would be retrieved and placed on the front doors. QRIS CONVERSTATION: Today we discussed the three pathways available. We reviewed in detail and discussed the requirements of your anticipated pathway choice as well as the resources, and the support you may need to assist you with the application process. You stated Pathway 2, Classroom and Instructional Quality would be the best option for your program. We reviewed the requirements for this pathway and discussed a timeline to apply for a rated license. CONTINUOUS QUALITY IMPROVEMENT (CQI) PLAN AND PROFESSIONAL DEVELOPMENT PLAN: This plan is meant to be an intentional process that you will use to identify areas of growth and determine a path toward enhanced teaching, learning and practices that achieve better outcomes for children, staff, and programs. This process will build over time, using established goals to support both you in achieving and maintaining long term quality care within your program. All plans should identify a goal, what is needed to accomplish the goal, why the goal is needed, and an annual review of progress toward the goal. It is possible that a goal is achieved, and a new goal is set during your annual review. It is also possible that there were challenges in completing a goal that are documented during the annual review. Revising and changing goals is expected to be part of this process. APPROVED CURRICULUM: This pathway requires curriculum to be implemented for all ages served by the program, ensuring quality practices that are developmentally appropriate for each age group. Child-focused planning through observation of individual growth and development is included in this pathway. Your program does not currently use a curriculum. You stated activities planned are aligned with the public school planning. You shared a curriculum would be selected and utilized to satisfy the requirement under the three star rating in the Pathway choice. FAMILY COMMUNITY ENGAGEMENT PRACTICES: We reviewed the required family community engagement practices and the additional choices. I explained based on your choice to maintain a three-star rating; you would be required to select two additional choices from the categories listed. We talked about the different components for meeting the family community engagement practices and providing sufficient evidence to support how the practices were implemented in your program. EDUCATION STANDARDS: We reviewed the requirements in the education standard for you and your staff. I request that you list all staff, the age group for children cared for and hour worked. This information will be used to determine the star level for staff member’s education. You should also check to ensure staff education is included in the DCDEE WORKS system. I shared if you have an employee that choose to meet education using the competency evaluations, to notify me so we can talk to ensure the process is completed with all components included. SUPPORT AND RESOURCES: You share the following support, and resources would be needed to help ensure a smooth transition to the Pathway to the Star. -Support from your consultant throughout the transition process. -Guidance on approved curriculum and formative assessments -Support from your local Smart Start Partnership for Children SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. At the completion of the visit, an one-page visit summary report was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Crae Consultant, 252-214-2709, keshia.hayward@dhhs.nc.gov or Jennifer Lindhart, Licesning Consultant, 252-373-4199, jennifer.lindhart@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0902 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 13 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 155 Time In: 08:40 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rhonda Wilkins, Administrator assisted me with the visit. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the child care administrator having at least 10 years of documented child care administration work experience in a licensed program The last annual compliance visit was conducted on January 6, 2025. The sanitation inspection was completed June 23, 2025, with a “Superior” classification. The last fire inspection was conducted on May 13, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy eighty-eight as of December 2, 2025. The NC Secretary of State website was reviewed on December 2, 2025 and Busy Bee Child Care, Inc was listed as current- active. I visited each indoor and outdoor space used by children. Children were observed having free choice play, completing toileting and hand washing routines, and interacting with caregivers. Proper hand washing techniques and diaper changing procedures were observed. Breakfast was observed and consisted of sausage, pancakes, mixed fruit, and milk. The following violations were documented. Violation Number Comment Rule 531 Bottles were propped. On two occasions a bottle was propped in an infants mouth for feeding in Space #2. 10A NCAC 09 .0902(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. An infant was placed in a bouncer chair with a bottle for feeding in Space #2. 10A NCAC 09 .0902(b) 618 Diaper changing surfaces were not kept free of storage. A cellphone was on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 807 A safe indoor and outdoor environment was not provided for the children. The cement footing attached to the bottom of the shade port on playground #1 was protruding above ground. A cupholder on the green little tike truck was cracked exposing sharp edges on playground #2. 10A NCAC 09 .0601(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not completed the required training. G.S. 110-90.2 & .2703(r) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Signage regarding smoking and tobacco restrictions was not posted near the entrance or inside the center. .0604(i) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13, Ahoskie NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: ABCMS REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. NUTRITION REQUIRMENTS: On two occasions, an infant was observed with a bottle propped in their mouth during feeding. The caregiver was preparing breakfast for other children while the infant was feeding. I informed you that infants must be placed in appropriate feeding apparatus or held by the caregiver if they cannot hold their own bottles. I explained bouncer chairs are not appropriate feeding apparatus; therefore, they should not be used when feeding infants or for the purpose of propping bottles. We discussed the risk of infants choking when bottles are propped in their mouths. Infants cannot control the flow of milk, which increases the risk of choking or aspiration. Without active monitoring, infants may consume more milk than needed, leading to discomfort or digestive issues. You stated you and the caregiver were aware that bottles could not be propped in infant mouths. You stated the caregiver would be reminded infants should be held during feeding. SMOKING SIGNAGE: Signage regarding smoking and tobacco restrictions were not posted near the entrance or in the facility during the visit. You stated new doors were installed and the no smoking signs were not replaced. You added the no smoking signs would be retrieved and placed on the front doors. QRIS CONVERSTATION: Today we discussed the three pathways available. We reviewed in detail and discussed the requirements of your anticipated pathway choice as well as the resources, and the support you may need to assist you with the application process. You stated Pathway 2, Classroom and Instructional Quality would be the best option for your program. We reviewed the requirements for this pathway and discussed a timeline to apply for a rated license. CONTINUOUS QUALITY IMPROVEMENT (CQI) PLAN AND PROFESSIONAL DEVELOPMENT PLAN: This plan is meant to be an intentional process that you will use to identify areas of growth and determine a path toward enhanced teaching, learning and practices that achieve better outcomes for children, staff, and programs. This process will build over time, using established goals to support both you in achieving and maintaining long term quality care within your program. All plans should identify a goal, what is needed to accomplish the goal, why the goal is needed, and an annual review of progress toward the goal. It is possible that a goal is achieved, and a new goal is set during your annual review. It is also possible that there were challenges in completing a goal that are documented during the annual review. Revising and changing goals is expected to be part of this process. APPROVED CURRICULUM: This pathway requires curriculum to be implemented for all ages served by the program, ensuring quality practices that are developmentally appropriate for each age group. Child-focused planning through observation of individual growth and development is included in this pathway. Your program does not currently use a curriculum. You stated activities planned are aligned with the public school planning. You shared a curriculum would be selected and utilized to satisfy the requirement under the three star rating in the Pathway choice. FAMILY COMMUNITY ENGAGEMENT PRACTICES: We reviewed the required family community engagement practices and the additional choices. I explained based on your choice to maintain a three-star rating; you would be required to select two additional choices from the categories listed. We talked about the different components for meeting the family community engagement practices and providing sufficient evidence to support how the practices were implemented in your program. EDUCATION STANDARDS: We reviewed the requirements in the education standard for you and your staff. I request that you list all staff, the age group for children cared for and hour worked. This information will be used to determine the star level for staff member’s education. You should also check to ensure staff education is included in the DCDEE WORKS system. I shared if you have an employee that choose to meet education using the competency evaluations, to notify me so we can talk to ensure the process is completed with all components included. SUPPORT AND RESOURCES: You share the following support, and resources would be needed to help ensure a smooth transition to the Pathway to the Star. -Support from your consultant throughout the transition process. -Guidance on approved curriculum and formative assessments -Support from your local Smart Start Partnership for Children SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. At the completion of the visit, an one-page visit summary report was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Crae Consultant, 252-214-2709, keshia.hayward@dhhs.nc.gov or Jennifer Lindhart, Licesning Consultant, 252-373-4199, jennifer.lindhart@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 13 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 155 Time In: 08:40 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rhonda Wilkins, Administrator assisted me with the visit. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the child care administrator having at least 10 years of documented child care administration work experience in a licensed program The last annual compliance visit was conducted on January 6, 2025. The sanitation inspection was completed June 23, 2025, with a “Superior” classification. The last fire inspection was conducted on May 13, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy eighty-eight as of December 2, 2025. The NC Secretary of State website was reviewed on December 2, 2025 and Busy Bee Child Care, Inc was listed as current- active. I visited each indoor and outdoor space used by children. Children were observed having free choice play, completing toileting and hand washing routines, and interacting with caregivers. Proper hand washing techniques and diaper changing procedures were observed. Breakfast was observed and consisted of sausage, pancakes, mixed fruit, and milk. The following violations were documented. Violation Number Comment Rule 531 Bottles were propped. On two occasions a bottle was propped in an infants mouth for feeding in Space #2. 10A NCAC 09 .0902(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. An infant was placed in a bouncer chair with a bottle for feeding in Space #2. 10A NCAC 09 .0902(b) 618 Diaper changing surfaces were not kept free of storage. A cellphone was on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 807 A safe indoor and outdoor environment was not provided for the children. The cement footing attached to the bottom of the shade port on playground #1 was protruding above ground. A cupholder on the green little tike truck was cracked exposing sharp edges on playground #2. 10A NCAC 09 .0601(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not completed the required training. G.S. 110-90.2 & .2703(r) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Signage regarding smoking and tobacco restrictions was not posted near the entrance or inside the center. .0604(i) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13, Ahoskie NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: ABCMS REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. NUTRITION REQUIRMENTS: On two occasions, an infant was observed with a bottle propped in their mouth during feeding. The caregiver was preparing breakfast for other children while the infant was feeding. I informed you that infants must be placed in appropriate feeding apparatus or held by the caregiver if they cannot hold their own bottles. I explained bouncer chairs are not appropriate feeding apparatus; therefore, they should not be used when feeding infants or for the purpose of propping bottles. We discussed the risk of infants choking when bottles are propped in their mouths. Infants cannot control the flow of milk, which increases the risk of choking or aspiration. Without active monitoring, infants may consume more milk than needed, leading to discomfort or digestive issues. You stated you and the caregiver were aware that bottles could not be propped in infant mouths. You stated the caregiver would be reminded infants should be held during feeding. SMOKING SIGNAGE: Signage regarding smoking and tobacco restrictions were not posted near the entrance or in the facility during the visit. You stated new doors were installed and the no smoking signs were not replaced. You added the no smoking signs would be retrieved and placed on the front doors. QRIS CONVERSTATION: Today we discussed the three pathways available. We reviewed in detail and discussed the requirements of your anticipated pathway choice as well as the resources, and the support you may need to assist you with the application process. You stated Pathway 2, Classroom and Instructional Quality would be the best option for your program. We reviewed the requirements for this pathway and discussed a timeline to apply for a rated license. CONTINUOUS QUALITY IMPROVEMENT (CQI) PLAN AND PROFESSIONAL DEVELOPMENT PLAN: This plan is meant to be an intentional process that you will use to identify areas of growth and determine a path toward enhanced teaching, learning and practices that achieve better outcomes for children, staff, and programs. This process will build over time, using established goals to support both you in achieving and maintaining long term quality care within your program. All plans should identify a goal, what is needed to accomplish the goal, why the goal is needed, and an annual review of progress toward the goal. It is possible that a goal is achieved, and a new goal is set during your annual review. It is also possible that there were challenges in completing a goal that are documented during the annual review. Revising and changing goals is expected to be part of this process. APPROVED CURRICULUM: This pathway requires curriculum to be implemented for all ages served by the program, ensuring quality practices that are developmentally appropriate for each age group. Child-focused planning through observation of individual growth and development is included in this pathway. Your program does not currently use a curriculum. You stated activities planned are aligned with the public school planning. You shared a curriculum would be selected and utilized to satisfy the requirement under the three star rating in the Pathway choice. FAMILY COMMUNITY ENGAGEMENT PRACTICES: We reviewed the required family community engagement practices and the additional choices. I explained based on your choice to maintain a three-star rating; you would be required to select two additional choices from the categories listed. We talked about the different components for meeting the family community engagement practices and providing sufficient evidence to support how the practices were implemented in your program. EDUCATION STANDARDS: We reviewed the requirements in the education standard for you and your staff. I request that you list all staff, the age group for children cared for and hour worked. This information will be used to determine the star level for staff member’s education. You should also check to ensure staff education is included in the DCDEE WORKS system. I shared if you have an employee that choose to meet education using the competency evaluations, to notify me so we can talk to ensure the process is completed with all components included. SUPPORT AND RESOURCES: You share the following support, and resources would be needed to help ensure a smooth transition to the Pathway to the Star. -Support from your consultant throughout the transition process. -Guidance on approved curriculum and formative assessments -Support from your local Smart Start Partnership for Children SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. At the completion of the visit, an one-page visit summary report was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Crae Consultant, 252-214-2709, keshia.hayward@dhhs.nc.gov or Jennifer Lindhart, Licesning Consultant, 252-373-4199, jennifer.lindhart@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 13 Completed Date: 12/2/2025 Age: From 0 To 3 Total Minutes: 155 Time In: 08:40 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rhonda Wilkins, Administrator assisted me with the visit. Your program currently operates with a three-star license, issued November 2, 2019, earning 4 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the child care administrator having at least 10 years of documented child care administration work experience in a licensed program The last annual compliance visit was conducted on January 6, 2025. The sanitation inspection was completed June 23, 2025, with a “Superior” classification. The last fire inspection was conducted on May 13, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy eighty-eight as of December 2, 2025. The NC Secretary of State website was reviewed on December 2, 2025 and Busy Bee Child Care, Inc was listed as current- active. I visited each indoor and outdoor space used by children. Children were observed having free choice play, completing toileting and hand washing routines, and interacting with caregivers. Proper hand washing techniques and diaper changing procedures were observed. Breakfast was observed and consisted of sausage, pancakes, mixed fruit, and milk. The following violations were documented. Violation Number Comment Rule 531 Bottles were propped. On two occasions a bottle was propped in an infants mouth for feeding in Space #2. 10A NCAC 09 .0902(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. An infant was placed in a bouncer chair with a bottle for feeding in Space #2. 10A NCAC 09 .0902(b) 618 Diaper changing surfaces were not kept free of storage. A cellphone was on the diaper changing table in Space #2. 15A NCAC 18A .2819(b) 807 A safe indoor and outdoor environment was not provided for the children. The cement footing attached to the bottom of the shade port on playground #1 was protruding above ground. A cupholder on the green little tike truck was cracked exposing sharp edges on playground #2. 10A NCAC 09 .0601(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not completed the required training. G.S. 110-90.2 & .2703(r) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Signage regarding smoking and tobacco restrictions was not posted near the entrance or inside the center. .0604(i) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13, Ahoskie NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: ABCMS REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. NUTRITION REQUIRMENTS: On two occasions, an infant was observed with a bottle propped in their mouth during feeding. The caregiver was preparing breakfast for other children while the infant was feeding. I informed you that infants must be placed in appropriate feeding apparatus or held by the caregiver if they cannot hold their own bottles. I explained bouncer chairs are not appropriate feeding apparatus; therefore, they should not be used when feeding infants or for the purpose of propping bottles. We discussed the risk of infants choking when bottles are propped in their mouths. Infants cannot control the flow of milk, which increases the risk of choking or aspiration. Without active monitoring, infants may consume more milk than needed, leading to discomfort or digestive issues. You stated you and the caregiver were aware that bottles could not be propped in infant mouths. You stated the caregiver would be reminded infants should be held during feeding. SMOKING SIGNAGE: Signage regarding smoking and tobacco restrictions were not posted near the entrance or in the facility during the visit. You stated new doors were installed and the no smoking signs were not replaced. You added the no smoking signs would be retrieved and placed on the front doors. QRIS CONVERSTATION: Today we discussed the three pathways available. We reviewed in detail and discussed the requirements of your anticipated pathway choice as well as the resources, and the support you may need to assist you with the application process. You stated Pathway 2, Classroom and Instructional Quality would be the best option for your program. We reviewed the requirements for this pathway and discussed a timeline to apply for a rated license. CONTINUOUS QUALITY IMPROVEMENT (CQI) PLAN AND PROFESSIONAL DEVELOPMENT PLAN: This plan is meant to be an intentional process that you will use to identify areas of growth and determine a path toward enhanced teaching, learning and practices that achieve better outcomes for children, staff, and programs. This process will build over time, using established goals to support both you in achieving and maintaining long term quality care within your program. All plans should identify a goal, what is needed to accomplish the goal, why the goal is needed, and an annual review of progress toward the goal. It is possible that a goal is achieved, and a new goal is set during your annual review. It is also possible that there were challenges in completing a goal that are documented during the annual review. Revising and changing goals is expected to be part of this process. APPROVED CURRICULUM: This pathway requires curriculum to be implemented for all ages served by the program, ensuring quality practices that are developmentally appropriate for each age group. Child-focused planning through observation of individual growth and development is included in this pathway. Your program does not currently use a curriculum. You stated activities planned are aligned with the public school planning. You shared a curriculum would be selected and utilized to satisfy the requirement under the three star rating in the Pathway choice. FAMILY COMMUNITY ENGAGEMENT PRACTICES: We reviewed the required family community engagement practices and the additional choices. I explained based on your choice to maintain a three-star rating; you would be required to select two additional choices from the categories listed. We talked about the different components for meeting the family community engagement practices and providing sufficient evidence to support how the practices were implemented in your program. EDUCATION STANDARDS: We reviewed the requirements in the education standard for you and your staff. I request that you list all staff, the age group for children cared for and hour worked. This information will be used to determine the star level for staff member’s education. You should also check to ensure staff education is included in the DCDEE WORKS system. I shared if you have an employee that choose to meet education using the competency evaluations, to notify me so we can talk to ensure the process is completed with all components included. SUPPORT AND RESOURCES: You share the following support, and resources would be needed to help ensure a smooth transition to the Pathway to the Star. -Support from your consultant throughout the transition process. -Guidance on approved curriculum and formative assessments -Support from your local Smart Start Partnership for Children SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. At the completion of the visit, an one-page visit summary report was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Crae Consultant, 252-214-2709, keshia.hayward@dhhs.nc.gov or Jennifer Lindhart, Licesning Consultant, 252-373-4199, jennifer.lindhart@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 1/6/2025 Number Present: 11 Completed Date: 1/6/2025 Age: From 0 To 6 Total Minutes: 178 Time In: 11:32 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance Visit. R. Wilkins assisted me as needed with today’s visit. Your program currently operates with a three(3)-star license, issued 11/2/2019. The last Annual Compliance visit was conducted 2/8/2024. The sanitation inspection was completed 11/22/2024 with a “Superior” classification. The last fire inspection was conducted 5/9/2024 and your facility was approved for daytime care. The program’s compliance history was eighty-eight percent as of 12/31/2024. The facility is currently owned by Busy Bee Child Care, Inc and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children throughout the center were transitioning to lunch by engaging in personal care routines. Developmentally appropriate toys were available on low-lying open shelves. The fenced in outdoor play areas located behind the building offered a play house, picnic tables, benches, balls, mobile toys, sand table and two areas for shade. Lunch was served and consisted of chicken stir-fry with noodles and carrots, broccoli, pineapple chunks, and milk. The following violations were documented. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In space two(2) there were three(3) children ranging in age of two(2) months to one(1) year of age watching Gracie's Corner. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space two(2) a container of Zep wipes was located in an unlocked cabinet below the sink. .2820(b) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. In one(1) out of four(4) files reviewed the date of enrollment not on the signed statement. .1804(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not completed the required training. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 1/20/2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Screen Time - The first two years of life are critical periods of growth and development for children’s brains and bodies, and rapid brain development continues through the early childhood years. Upon entry to space two(2), three(3) children were present ranging in age of two(2) months to one(1) year of age and Gracie’s Corner was playing on a tablet device. The device was in use and visible by the children in the space. Screen time, including television, videos, video games, and computer usage, is be prohibited for children under three years of age. To best develop a child’s cognitive, language, motor, and social-emotional skills, infants and toddlers need hands-on exploration and social interaction with their caregivers. Discipline Policy - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. A discipline policy must be reviewed with each parent prior to enrollment and they must sign the form showing this was completed. The date of enrollment was not entered on one(1) out of four(4) files reviewed. Review your children’s files on a regular basis to ensure all information is on file, as required. Storage of Hazardous Items – Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. A container of Zep wipes was located in the unlocked cabinet under the sink in space two(2). The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. This item was corrected during the visit. ABCMS Provider Portal Training-The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once You have completed the training, access will be given and you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule was monitored during today's visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Additional Information: The Tyrrell-Washington Partnership for Children / Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 793-5437 or check out their website at www.twpfc.org. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Moodle Support – The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules (updated 1/1/24) and environmental health rules (updated 7/1/23) in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 1/6/2025 Number Present: 11 Completed Date: 1/6/2025 Age: From 0 To 6 Total Minutes: 178 Time In: 11:32 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance Visit. R. Wilkins assisted me as needed with today’s visit. Your program currently operates with a three(3)-star license, issued 11/2/2019. The last Annual Compliance visit was conducted 2/8/2024. The sanitation inspection was completed 11/22/2024 with a “Superior” classification. The last fire inspection was conducted 5/9/2024 and your facility was approved for daytime care. The program’s compliance history was eighty-eight percent as of 12/31/2024. The facility is currently owned by Busy Bee Child Care, Inc and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children throughout the center were transitioning to lunch by engaging in personal care routines. Developmentally appropriate toys were available on low-lying open shelves. The fenced in outdoor play areas located behind the building offered a play house, picnic tables, benches, balls, mobile toys, sand table and two areas for shade. Lunch was served and consisted of chicken stir-fry with noodles and carrots, broccoli, pineapple chunks, and milk. The following violations were documented. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In space two(2) there were three(3) children ranging in age of two(2) months to one(1) year of age watching Gracie's Corner. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space two(2) a container of Zep wipes was located in an unlocked cabinet below the sink. .2820(b) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. In one(1) out of four(4) files reviewed the date of enrollment not on the signed statement. .1804(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not completed the required training. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 1/20/2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Screen Time - The first two years of life are critical periods of growth and development for children’s brains and bodies, and rapid brain development continues through the early childhood years. Upon entry to space two(2), three(3) children were present ranging in age of two(2) months to one(1) year of age and Gracie’s Corner was playing on a tablet device. The device was in use and visible by the children in the space. Screen time, including television, videos, video games, and computer usage, is be prohibited for children under three years of age. To best develop a child’s cognitive, language, motor, and social-emotional skills, infants and toddlers need hands-on exploration and social interaction with their caregivers. Discipline Policy - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. A discipline policy must be reviewed with each parent prior to enrollment and they must sign the form showing this was completed. The date of enrollment was not entered on one(1) out of four(4) files reviewed. Review your children’s files on a regular basis to ensure all information is on file, as required. Storage of Hazardous Items – Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. A container of Zep wipes was located in the unlocked cabinet under the sink in space two(2). The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. This item was corrected during the visit. ABCMS Provider Portal Training-The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once You have completed the training, access will be given and you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule was monitored during today's visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Additional Information: The Tyrrell-Washington Partnership for Children / Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 793-5437 or check out their website at www.twpfc.org. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Moodle Support – The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules (updated 1/1/24) and environmental health rules (updated 7/1/23) in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 8/19/2024 Number Present: 18 Completed Date: 8/19/2024 Age: From 1 To 12 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a Routine Unannounced Visit. R. Wilkins assisted me as needed with today’s visit. Your program currently operates with a three(3)-star license, issued 11/2/2019. The last Annual Compliance visit was conducted 2/8/24. The sanitation inspection was completed 4/18/2024 with a “Superior” classification. The last fire inspection was conducted 5/9/2024 and your facility was approved for daytime care. The program’s compliance history was ninety-two percent as of 8/16/2024. The facility is currently owned by Busy Bee Child Care, Inc and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children throughout the center were resting on linen-covered cots. Developmentally appropriate toys were available on low-lying open shelves. The fenced in outdoor play areas located behind the building offered a play house, picnic tables, benches, balls, mobile toys, sand table and two areas for shade. The following violations were documented. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff persons first aid expired on 5/31/2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff persons CPR expired on 5/31/2024. .1102(d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 9/2/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria.williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: First-aid/CPR renewal-CPR and First Aid training shall be renewed on or before the expiration of the certification for all staff in direct care of children. One staff persons CPR/First-aid certification expired on 5/31/2024. You stated that she was enrolled in the class to take it, but the class was canceled due to low enrollment and you forgot to reschedule. We discussed tracking tools such as an Outlook calendar to serve as reminders, to ensure that trainings are obtained in a timely manner, and to ensure trainings do not expire before new certification is obtained. Additional Information: The Tyrell-Washington Partnership for Children is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales virtually. Their phone number is (252) 793-5437 or check out their website at www.twpfc.org. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Tamaria Williams, Child Care Consultant, at 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 2/8/2024 Number Present: 11 Completed Date: 2/8/2024 Age: From 1 To 3 Total Minutes: 205 Time In: 08:55 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance Visit. R. Wilkins assisted me as needed with today’s visit. Your program currently operates with a three(3)-star license, issued 11/2/2019. The last Annual Compliance visit was conducted 3/1/2023. The sanitation inspection was completed 12/12/2023 with a “Superior” classification. The last fire inspection was conducted 5/12/2023 and your facility was approved for daytime care. The program’s compliance history was ninety-one percent as of 2/6/2024. The facility is currently owned by Busy Bee Child Care, Inc and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children throughout the center were engaged in free play. Developmentally appropriate toys were available on low-lying open shelves. The fenced in outdoor play areas located behind the building offered a play house, picnic tables, benches, balls, mobile toys, sand table and two areas for shade. After lunch the children rested on linen covered cots/cribs. Lunch was served and consisted of sausage biscuits, corn, honey dew melon, and milk. The following violations were documented. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space two(2) a container of Zep wipes was located on the window sill. .2820(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 2/22/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Storage of Hazardous Items – Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. Today a container of Zep wipes was located on the window sill in space two(2). The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. This item was corrected during the visit. Additional Information: New Sanitation Rules - DCDEE and the Department of Public Health have received feedback from child care programs that additional guidance would be helpful in implementing the child care sanitation rules that the Public Health Commission readopted effective July 1, 2023. Please know demerits will be taken for new requirements of these rules starting January 2024. The Tyrell-Washington Partnership for Children is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales virtually. Their phone number is (252) 793-5437 or check out their website at www.twpfc.org. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. NC Rated License Assessment Project- NCRLAP offers contact hour earning online training. Go to ncrlap.org/Resources/Training/Register/ to see our scale related training as well as additional trainings that cover special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. Provider Access to the Criminal Background Check Management System-DCDEE is launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to: *See applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster *See the real-time background check status of staff members *Run a printable report of the staff roster to assist with compliance visits To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Tamaria Williams, Child Care Consultant, at 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 11/9/2023 Number Present: 15 Completed Date: 11/9/2023 Age: From 0 To 11 Total Minutes: 180 Time In: 08:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a Routine Unannounced Visit. R. Wilkins assisted me as needed with today’s visit. Your program currently operates with a three(3)-star license, issued 11/2/2019. The last Annual Compliance visit was conducted 3/1/2023. The sanitation inspection was completed 6/28/2023 with a “Superior” classification. The last fire inspection was conducted 5/12/2023 and your facility was approved for daytime care. The program’s compliance history was ninety-six percent as of 11/7/2023. The facility is currently owned by Busy Bee Child Care, Inc and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children throughout the center were eating breakfast. Breakfast consisted of waffles, sausage, bananas, and milk. After breakfast the children participated in personal care routines and transitioned to free play. Developmentally appropriate toys were available on low-lying open shelves. Lunch was served and consisted of hotdog on a bun, baked beans, honey dew melon, and milk The following violations were documented. Violation Number Comment Rule 103 The number of children present was not within permit capacity. The overall capacity for space 1 is nine (9) children. Eleven (11) children ages two (2) to nine (9) years old were being cared for in the space. GS 110-91(7) & .1401(f) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One(1) staff was present in space one(1) with eleven children ages 2-9. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. A child was left in the room while the staff person exited the room to get another child. .1801(a)(1-5) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11/23/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Capacity - Operating a child care center requires careful planning and proactive and protective measures to ensure the safety of the children in your care. Safe spaces, indoors and outdoors, help children to feel free to explore and experiment which, in turn, fosters development in all areas. A group is all the children who are receiving care at any one time. The overall capacity for space 1 is nine (9) children. Eleven (11) children ages two (2) to nine (9) years old were being cared for in the space. You stated that you knew it was a violation, but you did not have a choice in the matter. You stated that a teacher had to leave and that you did not know that the public school would be out and you did not have enough coverage. You must be aware of and maintain the number of children allowed at any one time in each space designated for the care of children in your facility. The staff/child ratio chart posted in each classroom outlines that for you. Having a list of substitute providers will help in times of emergency. Staff/Child Ratio - Maintaining requirements for staff/child ratios is essential for providing a safe and healthy environment for young children. Children must be adequately supervised at all times. Today during free choice, six children ages 5-9 in space three(3) were transitioned to space one(1) where 5 children ages 2-4 were present with one provider. According to the administrator, a teacher had to leave the center for an emergency. Classrooms must maintain ratio at all times. Because this is the youngest child present is 2 years of age, the minimum staff child ratio is 1:10. As a result of our discussion, you stated that you would be diligently looking for substitute providers. Supervision-Adequate supervision of children is essential to keep children safe from accidents and injuries. Staff must remain with the children assigned to them at all times. Leaving a child or a group of children alone is unacceptable. When I arrived at space two(2) the provider brought a child in the classroom space and left him in his high chair, the provider then exited out of the space leaving the child alone in space two(2) to go get another child out of space one(1) and bring the child to space two(2). A follow-up visit is required. Additional Information: The Tyrell-Washington Partnership for Children is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales virtually. Their phone number is (252) 793-5437 or check out their website at www.twpfc.org. NITTO - The Birth-to-Three Quality Initiative and DCDEE are offering a New Infant Toddler Teacher Orientation(NITTO). * Free online format, with 14 credit hours upon completion * Comprehensive training completed in 7 weeks * Practical knowledge that you can apply in a birth-to-three classroom Understand your value as a birth-to-three teacher and ways to care for yourself while caring for our youngest. Find the course at dcdee.moodle.nc.gov. Individuals will need to have an NCID to access the Moodle site. New Criminal Background Check Changes – Legislative changes approved on 7/11/2022 made two important changes to Criminal Background Checks required for child care professionals: 1. The period for background check qualification renewals was changed from every 3 years to every 5 years 2. The provisional qualification period was reduced to 45 days The Division intends to implement these changes as soon as possible. An individual’s current Qualification Letter (QL) will be extended 2 years for a total of 5 years. Updated letters will not be generated. Individuals with a Provisional Qualification Letter due to an out-of-state check will received a qualifying letter on the 45th day. Letters are generated in the CBC Portal. Public Health Toolkit Updates - The ChildCareStrongNC Public Health Toolkit for Child Care (updated 7/2022) available on the DHHS website, and sent to your facility contact email, provides guidance on requirements and recommendations to reduce the spread of COVID-19 in child care facilities. If you have questions about COVID-19, an exposure, or exclusion policies, contact the Child Care Health Consultant assigned to your county and/or your local health department. COVID Signage – On August 15, 2022, the governor lifted the “State of Emergency” status for North Carolina. As a result, you are no longer required to post the CORONA Virus Information Sheet on your main entrance door or the Health and Safety Certificate which verified that you agreed to meet the additional health and safety requirements during the pandemic. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: BUSY BEE CHILD CARE Facility ID: 94000107 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 11/9/2023 Number Present: 15 Completed Date: 11/9/2023 Age: From 0 To 11 Total Minutes: 180 Time In: 08:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a Routine Unannounced Visit. R. Wilkins assisted me as needed with today’s visit. Your program currently operates with a three(3)-star license, issued 11/2/2019. The last Annual Compliance visit was conducted 3/1/2023. The sanitation inspection was completed 6/28/2023 with a “Superior” classification. The last fire inspection was conducted 5/12/2023 and your facility was approved for daytime care. The program’s compliance history was ninety-six percent as of 11/7/2023. The facility is currently owned by Busy Bee Child Care, Inc and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children throughout the center were eating breakfast. Breakfast consisted of waffles, sausage, bananas, and milk. After breakfast the children participated in personal care routines and transitioned to free play. Developmentally appropriate toys were available on low-lying open shelves. Lunch was served and consisted of hotdog on a bun, baked beans, honey dew melon, and milk The following violations were documented. Violation Number Comment Rule 103 The number of children present was not within permit capacity. The overall capacity for space 1 is nine (9) children. Eleven (11) children ages two (2) to nine (9) years old were being cared for in the space. GS 110-91(7) & .1401(f) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One(1) staff was present in space one(1) with eleven children ages 2-9. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. A child was left in the room while the staff person exited the room to get another child. .1801(a)(1-5) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11/23/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Capacity - Operating a child care center requires careful planning and proactive and protective measures to ensure the safety of the children in your care. Safe spaces, indoors and outdoors, help children to feel free to explore and experiment which, in turn, fosters development in all areas. A group is all the children who are receiving care at any one time. The overall capacity for space 1 is nine (9) children. Eleven (11) children ages two (2) to nine (9) years old were being cared for in the space. You stated that you knew it was a violation, but you did not have a choice in the matter. You stated that a teacher had to leave and that you did not know that the public school would be out and you did not have enough coverage. You must be aware of and maintain the number of children allowed at any one time in each space designated for the care of children in your facility. The staff/child ratio chart posted in each classroom outlines that for you. Having a list of substitute providers will help in times of emergency. Staff/Child Ratio - Maintaining requirements for staff/child ratios is essential for providing a safe and healthy environment for young children. Children must be adequately supervised at all times. Today during free choice, six children ages 5-9 in space three(3) were transitioned to space one(1) where 5 children ages 2-4 were present with one provider. According to the administrator, a teacher had to leave the center for an emergency. Classrooms must maintain ratio at all times. Because this is the youngest child present is 2 years of age, the minimum staff child ratio is 1:10. As a result of our discussion, you stated that you would be diligently looking for substitute providers. Supervision-Adequate supervision of children is essential to keep children safe from accidents and injuries. Staff must remain with the children assigned to them at all times. Leaving a child or a group of children alone is unacceptable. When I arrived at space two(2) the provider brought a child in the classroom space and left him in his high chair, the provider then exited out of the space leaving the child alone in space two(2) to go get another child out of space one(1) and bring the child to space two(2). A follow-up visit is required. Additional Information: The Tyrell-Washington Partnership for Children is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales virtually. Their phone number is (252) 793-5437 or check out their website at www.twpfc.org. NITTO - The Birth-to-Three Quality Initiative and DCDEE are offering a New Infant Toddler Teacher Orientation(NITTO). * Free online format, with 14 credit hours upon completion * Comprehensive training completed in 7 weeks * Practical knowledge that you can apply in a birth-to-three classroom Understand your value as a birth-to-three teacher and ways to care for yourself while caring for our youngest. Find the course at dcdee.moodle.nc.gov. Individuals will need to have an NCID to access the Moodle site. New Criminal Background Check Changes – Legislative changes approved on 7/11/2022 made two important changes to Criminal Background Checks required for child care professionals: 1. The period for background check qualification renewals was changed from every 3 years to every 5 years 2. The provisional qualification period was reduced to 45 days The Division intends to implement these changes as soon as possible. An individual’s current Qualification Letter (QL) will be extended 2 years for a total of 5 years. Updated letters will not be generated. Individuals with a Provisional Qualification Letter due to an out-of-state check will received a qualifying letter on the 45th day. Letters are generated in the CBC Portal. Public Health Toolkit Updates - The ChildCareStrongNC Public Health Toolkit for Child Care (updated 7/2022) available on the DHHS website, and sent to your facility contact email, provides guidance on requirements and recommendations to reduce the spread of COVID-19 in child care facilities. If you have questions about COVID-19, an exposure, or exclusion policies, contact the Child Care Health Consultant assigned to your county and/or your local health department. COVID Signage – On August 15, 2022, the governor lifted the “State of Emergency” status for North Carolina. As a result, you are no longer required to post the CORONA Virus Information Sheet on your main entrance door or the Health and Safety Certificate which verified that you agreed to meet the additional health and safety requirements during the pandemic. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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