Promise Land Child Care Center, Inc.

10A NCAC 09 .0713 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 5 Completed Date: 4/10/2026 Age: From 1 To 6 Total Minutes: 85 Time In: 12:35 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor this center for compliance with applicable child care requirements and to verify compliance with the requirements related to supervision and staff/child ratios. You, Y. Hendricks, administrator, arrived shortly after the visit began and assisted. Limited monitoring of the child care requirements was completed today. The following child care requirements were monitored today: Adequate approved space, permit restrictions, staff/child ratio, and supervision. Children were observed resting or napping in each space #5. Observed teacher and child interactions were positive and nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon my arrival I was let into the facility by a staff member who was the only assigned caregiver in space #5. .1801(a)(1-5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A one (1) year old child was grouped with children aged two (2) to six (6) years old. 10A NCAC 09 .0713(a)(6) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by April 24, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Upon my arrival I was greeted and let in by a staff member. That staff member was the only one on campus at the time and was assigned to the group of children in space #5. The group was left alone in this space when the door the teacher answered the door. The group consisted of five (5) children ranging in age from one (1) year to six (6) years old. Therefore, a supervision and staff/child ratio violation were documented. While programs are allowed to keep doors locked during operational hours you must have a locked door policy in place to do so. You currently have a plan in place to put a sign on the front door for visitors to go to the side door and knock so the teacher can assist. The sign was not posted today. FOLLOW-UP VISIT Due to a supervision and staff/child ratio violation being observed an unannounced follow-up visit must be conducted in the near future. Also, due to a repeated staff/child ratio violation an Administrative Action may be warranted. Should that be the case you will be notified via letter from DCDEE or myself and a letter. Please section .2200 of the Child Care Rules regarding Administrative Actions. Please contact me should you have any questions. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 3/30/2026 Number Present: 8 Completed Date: 4/6/2026 Age: From 1 To 6 Total Minutes: 165 Time In: 01:00 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit and review QRIS rated license pathways. Y. Hendricks, administrator, arrived shortly after the visit began and assisted. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed March 25, 2026 earning a “Superior” rating. The following violations of child are requirements were observed today. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were several times there was only one (1) caregiver in space #5 with eight (8) children ranging in age from one (1) to six (6) years old. GS 110-91(7);.0713(a-d) 847 Parent's medication authorization did not include required information. There were two (2) medication permission forms that expired 2/13/26 and 3/12/26 in space #2. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was a container of Desitin in space #2 that expired 2/2026. .0803(12) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by April 13, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. STAFF/CHILD INTERACTION I observed schedules in each space that were in use as well as age-appropriate materials available for children to use. The children in from space #1 combined with children in space #5 for nap time. The children were observed napping safely on their cots. I recommend yourself and/or staff evaluate activity centers in each space to see what materials are showing signs of disrepair, need to be replace or need to be added to. There should be enough blocks, books, and dramatic play materials for two (2) to three (3) children to play in the center at the same time. This includes the classroom used for school-aged children. MEDICATION While monitoring classrooms I observed a container of Desitin that expired 2/2026 in space #2. There were also two medication authorization forms that expired on 2/13/26 and 3/12/26 for children with medication on site. You were made aware of this and stated you would return the diaper cream and have the forms updated if still needed. STAFF/CHILD RATIO Children were napping during the visit, and a violation was documented related to ratios. When a child that is under two (2) years old is in a group applicable staff/child ratios must be kept at all times including nap time. Rules allow groups with children two (2) years or older are in a group adequate staff/child ratios may be maintained with one (1) staff person in the room, and the total number of required staff are within calling distance of that room. During the visit there were times that one (1) staff person was in space #5 with eight (8) children ranging in age from one (1) to six (6) years old. You noted they were grouped together for nap time. However, it is also required that children between the ages of twelve (12) and twenty-four (24) months not be grouped with older children unless all children in the group are less than three (3) years old. QRIS RATED LICENSE TRANSITION This program is currently a three (3) star rated program, so we reviewed requirements for maintaining a three (3) star rated license. We also reviewed requirements for a four (4) star rated license for pathway #2 (Classroom & Instructional Quality). We reviewed the capacity, family/community engagement, CQI plan, Curriculum and formative assessment, and education requirements for star levels. We also reviewed the DCDEE website, under the “QRIS Modernization” tab to find the handouts detailing the Pathways and all requirements. We also reviewed information related to coaching and mentoring for administrators’ requirements in the Child Care Rules. We have a tentative plan to submit the application for a rated license assessment in August 2026. This will give you time to finalize your decision and decide on what family/community engagement standards and CQI standards you will choose and implement and update parent/staff handbooks as needed. Please contact me if you have any additional questions or need clarification. The form documenting the program’s transition plan was completed and signed today. A copy was left with you. TECHNICAL ASSISTANCE & REMINDERS Technical assistance discussed related staff ensuring that plastic bags, like grocery bags, are either stored five (5) feet above the floor or a cabinet with at least a child lock. Staff should monitor card board blocks for signs of disrepair. As soon as they begin to become torn or poked with holes they should be replaced. Items discussed as technical assistance may warrant a violation if out of compliance during monitoring visits. The Clean Water for Carolina Kids program expanded to the Clean Classrooms for Carolina Kids program. This legislatively mandated effort addresses lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. After reviewing the Clean Classrooms for Carolina Kids (https://www.cleanwaterforuskids.org/en/carolina/) I observed that the program has started enrollment for the lead paint and asbestos testing. The program was listed the same way during the last annual compliance visit. Responsible staff must log onto the website and check that all the required information has been submitted or discuss testing with RTI staff. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 3/30/2026 Number Present: 8 Completed Date: 4/6/2026 Age: From 1 To 6 Total Minutes: 165 Time In: 01:00 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit and review QRIS rated license pathways. Y. Hendricks, administrator, arrived shortly after the visit began and assisted. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed March 25, 2026 earning a “Superior” rating. The following violations of child are requirements were observed today. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were several times there was only one (1) caregiver in space #5 with eight (8) children ranging in age from one (1) to six (6) years old. GS 110-91(7);.0713(a-d) 847 Parent's medication authorization did not include required information. There were two (2) medication permission forms that expired 2/13/26 and 3/12/26 in space #2. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was a container of Desitin in space #2 that expired 2/2026. .0803(12) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by April 13, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. STAFF/CHILD INTERACTION I observed schedules in each space that were in use as well as age-appropriate materials available for children to use. The children in from space #1 combined with children in space #5 for nap time. The children were observed napping safely on their cots. I recommend yourself and/or staff evaluate activity centers in each space to see what materials are showing signs of disrepair, need to be replace or need to be added to. There should be enough blocks, books, and dramatic play materials for two (2) to three (3) children to play in the center at the same time. This includes the classroom used for school-aged children. MEDICATION While monitoring classrooms I observed a container of Desitin that expired 2/2026 in space #2. There were also two medication authorization forms that expired on 2/13/26 and 3/12/26 for children with medication on site. You were made aware of this and stated you would return the diaper cream and have the forms updated if still needed. STAFF/CHILD RATIO Children were napping during the visit, and a violation was documented related to ratios. When a child that is under two (2) years old is in a group applicable staff/child ratios must be kept at all times including nap time. Rules allow groups with children two (2) years or older are in a group adequate staff/child ratios may be maintained with one (1) staff person in the room, and the total number of required staff are within calling distance of that room. During the visit there were times that one (1) staff person was in space #5 with eight (8) children ranging in age from one (1) to six (6) years old. You noted they were grouped together for nap time. However, it is also required that children between the ages of twelve (12) and twenty-four (24) months not be grouped with older children unless all children in the group are less than three (3) years old. QRIS RATED LICENSE TRANSITION This program is currently a three (3) star rated program, so we reviewed requirements for maintaining a three (3) star rated license. We also reviewed requirements for a four (4) star rated license for pathway #2 (Classroom & Instructional Quality). We reviewed the capacity, family/community engagement, CQI plan, Curriculum and formative assessment, and education requirements for star levels. We also reviewed the DCDEE website, under the “QRIS Modernization” tab to find the handouts detailing the Pathways and all requirements. We also reviewed information related to coaching and mentoring for administrators’ requirements in the Child Care Rules. We have a tentative plan to submit the application for a rated license assessment in August 2026. This will give you time to finalize your decision and decide on what family/community engagement standards and CQI standards you will choose and implement and update parent/staff handbooks as needed. Please contact me if you have any additional questions or need clarification. The form documenting the program’s transition plan was completed and signed today. A copy was left with you. TECHNICAL ASSISTANCE & REMINDERS Technical assistance discussed related staff ensuring that plastic bags, like grocery bags, are either stored five (5) feet above the floor or a cabinet with at least a child lock. Staff should monitor card board blocks for signs of disrepair. As soon as they begin to become torn or poked with holes they should be replaced. Items discussed as technical assistance may warrant a violation if out of compliance during monitoring visits. The Clean Water for Carolina Kids program expanded to the Clean Classrooms for Carolina Kids program. This legislatively mandated effort addresses lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. After reviewing the Clean Classrooms for Carolina Kids (https://www.cleanwaterforuskids.org/en/carolina/) I observed that the program has started enrollment for the lead paint and asbestos testing. The program was listed the same way during the last annual compliance visit. Responsible staff must log onto the website and check that all the required information has been submitted or discuss testing with RTI staff. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 10/15/2025 Number Present: 11 Completed Date: 10/15/2025 Age: From 1 To 5 Total Minutes: 290 Time In: 10:40 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. Y. Hendricks, administrator, was present and assisted with the visit. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed July 2, 2024 earning an “Approved” rating. The last fire inspection was completed November 12, 2024 and the facility was approved for daytime and nighttime care. You noted that the van used for transportation was not on site. The van must be monitored at the next monitoring visit. Children were observed napping in each space and completing diapering routines in one (1) space. Observed interactions between teachers and children were nurturing in nature. FACILITY PROFILE This facility is owned by Promise Land Childcare Center, Inc. and listed as current and active in the secretary of state database and must remain so per Child Care Rules. I reviewed contact information for the owner and the facility with you, Y. Hendricks, and you confirmed that the information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The ceiling tiles in the boys bathroom, the bathroom in space #8, and space #2 are loose and/or hanging down. 15A NCAC 18A .2825(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff hired on 11/11/11 and 8/30/24 do not have current First aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff hired on 11/11/11 and 8/30/24 do not have a current CPR training on file. .1102(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Transportation information for five (5) children did not include a picture and emergency medical care information. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. No annual staff development plan or evaluation has been completed for staff hired 11/11/11 or 8/30/34. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled on 12/2/24 did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been documented since April 31st of this year. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. Staff hired on 8/30/24 did not complete the Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 29, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 89% over an eighteen (18) month period. STAFF RECORDS I reviewed ten (10) percent of staff records, and four (4) violations were documented. The staff member hired on 8/30/24 has yet to complete the Health and Safety trainings, which is required within the first year of hire. This training ensures they are knowledgeable in how to assist children in different emergency situations and keep them safe. No annual staff development plans or staff evaluations have been completed for employees. The annual evaluation and development plan are required to ensure that staff continue to meet expectations in not only keeping the children safe but educating them. The staff hired on 8/30/24 do not have a medical report on file. Staff members hired on 11/11/11 and 8/30/24 do not have certification on file that they’ve completed a current CPR or First Aid training. CHILDREN RECORDS I reviewed ten (10) percent, or more, of children records, and one (1) violation was documented. The child enrolled on 12/2/24 did not have their immunization record on file. All enrolled children must have their immunization record on file within thirty (30) days of enrollment. SANITATION While monitoring the facility I observed some peeling ceiling tiles in the bathroom for boys across from space #2. There were also some loose and/or hanging ceiling tiles in space #2 and the bathroom in space #8. Child Care and sanitation rules require that all ceilings be kept in good repair. These applicable tiles should be repaired or replaced. TRANSPORTATION & PROGRAM RECORDS While the center has permission to transport children available to take on the van the other required information was not available. Child Care Rules require that written emergency medical care information be on the van during transport with the child’s picture attached. In case of a transportation emergency responders can match the information to the correct child and ensure they are taken to facilities the parents documented. No shelter-in-place/lockdown drill has been documented since April 31st. These drills must be documented upon completion, per Rule, as verification it was done. ABCMS PROVIDER PORTAL I confirmed that you have completed the required ABCMS Provider Portal training by observing the roster for the center on the ABCMS website. Current employees must link themselves to the center in order to be added to the roster and ensure that new employees are added upon hire. Staff that are no longer employed must be removed. I emailed you guidance on how to do so. Please contact me if you have any issues and I can make the appropriate referrals. QRIS MODERNIZATION & TRANSITION Please go to the DCDEE website, noted below, to review the new education requirements for directors, lead teachers, group leaders, etc. You should also review section .3200 of the Child Care Rules which details requirements for the new star rated license system. After reviewing these documents, the DCDEE website and the Rules please contact me via phone or email with your questions. We will schedule a TA visit to review your program’s pathway options and complete a transition plan. All programs must be transitioned to the new system by September 2026. TECHNICAL ASSISTANCE & REMINDERS Technical assistance discussed related to reviewing posed medication authorization forms and removing those that are no longer enrolled, old or not using the medication any longer. Teachers should evaluate their activity centers to ensure there are enough materials for multiple children to play in the center. More blocks, science center materials, etc. may be needed. Ensure that school-age children have a comfortable area to rest should they choose to do so while in care. This can be a couch, large soft area or a cot/mat. Continue to monitor sand surfacing beneath the play equipment on the playground to ensure the correct depth is maintained. Please be reminded that no items may be stored on the diaper changing table. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. I reviewed the RTI website, and the program completed the 2nd round of lead water testing in July 2025. The website (https:// https://www.cleanwaterforuskids.org/) has listed the program as “Enrollment started” for the lead paint and asbestos testing for almost a year. You must follow up to ensure you are not required to submit more information. Licensing fee invoices will be emailed out prior to the end of the year. Ensure that your email address remains current and once received that the payment is made online, on the Division website. Please be reminded that failure to pay the license fee is a violation of General Statutes 110-90(1a) and will result in a penalty assessment, accrued interest, and issuance of an Administrative Action. Please be reminded that Child Care Immunization Reports are typically due prior to the end of the calendar year also. Please check your email regarding information on the due date and form. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 10/15/2025 Number Present: 11 Completed Date: 10/15/2025 Age: From 1 To 5 Total Minutes: 290 Time In: 10:40 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. Y. Hendricks, administrator, was present and assisted with the visit. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed July 2, 2024 earning an “Approved” rating. The last fire inspection was completed November 12, 2024 and the facility was approved for daytime and nighttime care. You noted that the van used for transportation was not on site. The van must be monitored at the next monitoring visit. Children were observed napping in each space and completing diapering routines in one (1) space. Observed interactions between teachers and children were nurturing in nature. FACILITY PROFILE This facility is owned by Promise Land Childcare Center, Inc. and listed as current and active in the secretary of state database and must remain so per Child Care Rules. I reviewed contact information for the owner and the facility with you, Y. Hendricks, and you confirmed that the information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The ceiling tiles in the boys bathroom, the bathroom in space #8, and space #2 are loose and/or hanging down. 15A NCAC 18A .2825(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff hired on 11/11/11 and 8/30/24 do not have current First aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff hired on 11/11/11 and 8/30/24 do not have a current CPR training on file. .1102(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Transportation information for five (5) children did not include a picture and emergency medical care information. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. No annual staff development plan or evaluation has been completed for staff hired 11/11/11 or 8/30/34. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled on 12/2/24 did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been documented since April 31st of this year. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. Staff hired on 8/30/24 did not complete the Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 29, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 89% over an eighteen (18) month period. STAFF RECORDS I reviewed ten (10) percent of staff records, and four (4) violations were documented. The staff member hired on 8/30/24 has yet to complete the Health and Safety trainings, which is required within the first year of hire. This training ensures they are knowledgeable in how to assist children in different emergency situations and keep them safe. No annual staff development plans or staff evaluations have been completed for employees. The annual evaluation and development plan are required to ensure that staff continue to meet expectations in not only keeping the children safe but educating them. The staff hired on 8/30/24 do not have a medical report on file. Staff members hired on 11/11/11 and 8/30/24 do not have certification on file that they’ve completed a current CPR or First Aid training. CHILDREN RECORDS I reviewed ten (10) percent, or more, of children records, and one (1) violation was documented. The child enrolled on 12/2/24 did not have their immunization record on file. All enrolled children must have their immunization record on file within thirty (30) days of enrollment. SANITATION While monitoring the facility I observed some peeling ceiling tiles in the bathroom for boys across from space #2. There were also some loose and/or hanging ceiling tiles in space #2 and the bathroom in space #8. Child Care and sanitation rules require that all ceilings be kept in good repair. These applicable tiles should be repaired or replaced. TRANSPORTATION & PROGRAM RECORDS While the center has permission to transport children available to take on the van the other required information was not available. Child Care Rules require that written emergency medical care information be on the van during transport with the child’s picture attached. In case of a transportation emergency responders can match the information to the correct child and ensure they are taken to facilities the parents documented. No shelter-in-place/lockdown drill has been documented since April 31st. These drills must be documented upon completion, per Rule, as verification it was done. ABCMS PROVIDER PORTAL I confirmed that you have completed the required ABCMS Provider Portal training by observing the roster for the center on the ABCMS website. Current employees must link themselves to the center in order to be added to the roster and ensure that new employees are added upon hire. Staff that are no longer employed must be removed. I emailed you guidance on how to do so. Please contact me if you have any issues and I can make the appropriate referrals. QRIS MODERNIZATION & TRANSITION Please go to the DCDEE website, noted below, to review the new education requirements for directors, lead teachers, group leaders, etc. You should also review section .3200 of the Child Care Rules which details requirements for the new star rated license system. After reviewing these documents, the DCDEE website and the Rules please contact me via phone or email with your questions. We will schedule a TA visit to review your program’s pathway options and complete a transition plan. All programs must be transitioned to the new system by September 2026. TECHNICAL ASSISTANCE & REMINDERS Technical assistance discussed related to reviewing posed medication authorization forms and removing those that are no longer enrolled, old or not using the medication any longer. Teachers should evaluate their activity centers to ensure there are enough materials for multiple children to play in the center. More blocks, science center materials, etc. may be needed. Ensure that school-age children have a comfortable area to rest should they choose to do so while in care. This can be a couch, large soft area or a cot/mat. Continue to monitor sand surfacing beneath the play equipment on the playground to ensure the correct depth is maintained. Please be reminded that no items may be stored on the diaper changing table. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. I reviewed the RTI website, and the program completed the 2nd round of lead water testing in July 2025. The website (https:// https://www.cleanwaterforuskids.org/) has listed the program as “Enrollment started” for the lead paint and asbestos testing for almost a year. You must follow up to ensure you are not required to submit more information. Licensing fee invoices will be emailed out prior to the end of the year. Ensure that your email address remains current and once received that the payment is made online, on the Division website. Please be reminded that failure to pay the license fee is a violation of General Statutes 110-90(1a) and will result in a penalty assessment, accrued interest, and issuance of an Administrative Action. Please be reminded that Child Care Immunization Reports are typically due prior to the end of the calendar year also. Please check your email regarding information on the due date and form. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 10/15/2025 Number Present: 11 Completed Date: 10/15/2025 Age: From 1 To 5 Total Minutes: 290 Time In: 10:40 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. Y. Hendricks, administrator, was present and assisted with the visit. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed July 2, 2024 earning an “Approved” rating. The last fire inspection was completed November 12, 2024 and the facility was approved for daytime and nighttime care. You noted that the van used for transportation was not on site. The van must be monitored at the next monitoring visit. Children were observed napping in each space and completing diapering routines in one (1) space. Observed interactions between teachers and children were nurturing in nature. FACILITY PROFILE This facility is owned by Promise Land Childcare Center, Inc. and listed as current and active in the secretary of state database and must remain so per Child Care Rules. I reviewed contact information for the owner and the facility with you, Y. Hendricks, and you confirmed that the information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The ceiling tiles in the boys bathroom, the bathroom in space #8, and space #2 are loose and/or hanging down. 15A NCAC 18A .2825(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff hired on 11/11/11 and 8/30/24 do not have current First aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff hired on 11/11/11 and 8/30/24 do not have a current CPR training on file. .1102(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Transportation information for five (5) children did not include a picture and emergency medical care information. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. No annual staff development plan or evaluation has been completed for staff hired 11/11/11 or 8/30/34. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled on 12/2/24 did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been documented since April 31st of this year. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. Staff hired on 8/30/24 did not complete the Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 29, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 89% over an eighteen (18) month period. STAFF RECORDS I reviewed ten (10) percent of staff records, and four (4) violations were documented. The staff member hired on 8/30/24 has yet to complete the Health and Safety trainings, which is required within the first year of hire. This training ensures they are knowledgeable in how to assist children in different emergency situations and keep them safe. No annual staff development plans or staff evaluations have been completed for employees. The annual evaluation and development plan are required to ensure that staff continue to meet expectations in not only keeping the children safe but educating them. The staff hired on 8/30/24 do not have a medical report on file. Staff members hired on 11/11/11 and 8/30/24 do not have certification on file that they’ve completed a current CPR or First Aid training. CHILDREN RECORDS I reviewed ten (10) percent, or more, of children records, and one (1) violation was documented. The child enrolled on 12/2/24 did not have their immunization record on file. All enrolled children must have their immunization record on file within thirty (30) days of enrollment. SANITATION While monitoring the facility I observed some peeling ceiling tiles in the bathroom for boys across from space #2. There were also some loose and/or hanging ceiling tiles in space #2 and the bathroom in space #8. Child Care and sanitation rules require that all ceilings be kept in good repair. These applicable tiles should be repaired or replaced. TRANSPORTATION & PROGRAM RECORDS While the center has permission to transport children available to take on the van the other required information was not available. Child Care Rules require that written emergency medical care information be on the van during transport with the child’s picture attached. In case of a transportation emergency responders can match the information to the correct child and ensure they are taken to facilities the parents documented. No shelter-in-place/lockdown drill has been documented since April 31st. These drills must be documented upon completion, per Rule, as verification it was done. ABCMS PROVIDER PORTAL I confirmed that you have completed the required ABCMS Provider Portal training by observing the roster for the center on the ABCMS website. Current employees must link themselves to the center in order to be added to the roster and ensure that new employees are added upon hire. Staff that are no longer employed must be removed. I emailed you guidance on how to do so. Please contact me if you have any issues and I can make the appropriate referrals. QRIS MODERNIZATION & TRANSITION Please go to the DCDEE website, noted below, to review the new education requirements for directors, lead teachers, group leaders, etc. You should also review section .3200 of the Child Care Rules which details requirements for the new star rated license system. After reviewing these documents, the DCDEE website and the Rules please contact me via phone or email with your questions. We will schedule a TA visit to review your program’s pathway options and complete a transition plan. All programs must be transitioned to the new system by September 2026. TECHNICAL ASSISTANCE & REMINDERS Technical assistance discussed related to reviewing posed medication authorization forms and removing those that are no longer enrolled, old or not using the medication any longer. Teachers should evaluate their activity centers to ensure there are enough materials for multiple children to play in the center. More blocks, science center materials, etc. may be needed. Ensure that school-age children have a comfortable area to rest should they choose to do so while in care. This can be a couch, large soft area or a cot/mat. Continue to monitor sand surfacing beneath the play equipment on the playground to ensure the correct depth is maintained. Please be reminded that no items may be stored on the diaper changing table. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. I reviewed the RTI website, and the program completed the 2nd round of lead water testing in July 2025. The website (https:// https://www.cleanwaterforuskids.org/) has listed the program as “Enrollment started” for the lead paint and asbestos testing for almost a year. You must follow up to ensure you are not required to submit more information. Licensing fee invoices will be emailed out prior to the end of the year. Ensure that your email address remains current and once received that the payment is made online, on the Division website. Please be reminded that failure to pay the license fee is a violation of General Statutes 110-90(1a) and will result in a penalty assessment, accrued interest, and issuance of an Administrative Action. Please be reminded that Child Care Immunization Reports are typically due prior to the end of the calendar year also. Please check your email regarding information on the due date and form. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 18 Completed Date: 11/5/2024 Age: From 0 To 4 Total Minutes: 295 Time In: 09:20 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. Y. Hendricks, administrator, was present and assisted with the visit. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed July 2, 2024 earning an “Approved” rating. The last fire inspection was completed December 12, 2023 and the facility was approved for daytime and nighttime care. Children were observed engaging in free choice center play and napping in the infant classroom. Observed interactions between teachers and children were familiar and nurturing in nature. FACILITY PROFILE This facility is owned by Promise Land Childcare Center, Inc. and listed as current and active in the secretary of state database and must remain so per Child Care Rules. I reviewed contact information for the owner and the facility with you, Y. Hendricks, and you confirmed that the information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current activity plan was not posted in space #5. GS 110-91(12);.0508(a) 847 Parent's medication authorization did not include required information. There was no medication authorization form on-site for the child with sunscreen in space #2. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were six (6) diaper creams and sunscreen containers that were expired in space #2 .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There were no visual sleep checks documented for the infant napping during the visit in space #3. .0606(g) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Transportation information for each child did not include a picture and emergency medical care information. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual staff development plans and evaluations have not been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled 5/6/24 did not have immunization records on file until 6/13/24. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been documented since April of this year. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. Staff hired 7/14/23 has yet to complete the Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by November 19, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 92% over an eighteen (18) month period. STAFF RECORDS I reviewed ten (10) percent of staff records, and three (3) violations were documented. The staff person hired 7/13/24 did not complete the Health and Safety trainings within their first year of hire. This training ensures they are knowledgeable in how to assist children in different emergency situations and keep them safe. No annual staff development plans or staff evaluations have been completed for employees. The annual evaluation and development plan are required to ensure that staff continue to meet expectations in not only keeping the children safe and educating them, but identifying weaknesses to be addressed and strengths to continue growing in. CHILDREN RECORDS I reviewed ten (10) percent, or more, of children records, and one (1) violation was documented. The child enrolled 5/6/24 did not have their immunization on file until 6/13/24. Child Care Rules require that all children have their immunization record on file within thirty (30) days of enrollment. MEDICATION There six (6) expired diaper creams and sunscreen containers in space #2. When told, you discarded the containers in the trash. One enrolled child also had sunscreen stored in the classroom that did not have a medication authorization form. Medication cannot be on-site or administered without written permission and instruction from the child’s parent. Technical assistance discussed regarding ensuring parents complete individual forms for each cream/sunscreen etc. Having a diaper cream and sunscreen on the same form could be confusing when deciding how much to apply or where to apply it. TRANSPORTATION While the center has permission for to transport children available to take on the van the other required information was not available. Child Care Rules require that written emergency medical care information be on the van during transport with the child’s picture attached. In case of a transportation emergency responders can match the information to the correct child and ensure they are taken to facilities the parents documented. PROGRAM RECORDS A current activity plan was not posted for reference in space #5. When you observed the activity plan was not posted you left the room to retrieve it. Therefore, this was corrected during the visit. Current activity plans should be posted at the beginning of the week to ensure that any substituting staff, parents or visitors may refer to it to implement activities or know what the children are working on. Upon arrival in space #3 the only enrolled infant was napping. There was no sleep check completed for the infant indicating the start of the nap or that they were visually checked every fifteen (15) minutes. After I inquired you began a sleep check for the infant. No shelter-in-place/lockdown drill has been documented since April of this year. You informed me that you have been completing one of these drills monthly but did not document it. These drills must be documented upon completion, per Rule, as verification it was done. TECHNICAL ASSISTANCE & REMINDERS During the routine unannounced visit, you informed me that you were waiting for the kit from RTI to complete your lead water testing. The last lead water testing was completed in August 2021. The website (https:// https://www.cleanwaterforuskids.org/) notes that “Enrollment started” for the lead paint and asbestos testing. I recommend you follow-up to ensure you are not required to submit more information.Technical assistance given related to ensuring that parents are including phone numbers when noting hospital preferences and the health care professional for their child on the application. Continue to monitor sand surfacing beneath the play equipment on the playground to ensure the correct depth is maintained. Please be reminded that no items may be stored on the diaper changing table. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 18 Completed Date: 11/5/2024 Age: From 0 To 4 Total Minutes: 295 Time In: 09:20 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. Y. Hendricks, administrator, was present and assisted with the visit. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed July 2, 2024 earning an “Approved” rating. The last fire inspection was completed December 12, 2023 and the facility was approved for daytime and nighttime care. Children were observed engaging in free choice center play and napping in the infant classroom. Observed interactions between teachers and children were familiar and nurturing in nature. FACILITY PROFILE This facility is owned by Promise Land Childcare Center, Inc. and listed as current and active in the secretary of state database and must remain so per Child Care Rules. I reviewed contact information for the owner and the facility with you, Y. Hendricks, and you confirmed that the information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current activity plan was not posted in space #5. GS 110-91(12);.0508(a) 847 Parent's medication authorization did not include required information. There was no medication authorization form on-site for the child with sunscreen in space #2. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were six (6) diaper creams and sunscreen containers that were expired in space #2 .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There were no visual sleep checks documented for the infant napping during the visit in space #3. .0606(g) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Transportation information for each child did not include a picture and emergency medical care information. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual staff development plans and evaluations have not been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled 5/6/24 did not have immunization records on file until 6/13/24. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been documented since April of this year. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. Staff hired 7/14/23 has yet to complete the Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by November 19, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 92% over an eighteen (18) month period. STAFF RECORDS I reviewed ten (10) percent of staff records, and three (3) violations were documented. The staff person hired 7/13/24 did not complete the Health and Safety trainings within their first year of hire. This training ensures they are knowledgeable in how to assist children in different emergency situations and keep them safe. No annual staff development plans or staff evaluations have been completed for employees. The annual evaluation and development plan are required to ensure that staff continue to meet expectations in not only keeping the children safe and educating them, but identifying weaknesses to be addressed and strengths to continue growing in. CHILDREN RECORDS I reviewed ten (10) percent, or more, of children records, and one (1) violation was documented. The child enrolled 5/6/24 did not have their immunization on file until 6/13/24. Child Care Rules require that all children have their immunization record on file within thirty (30) days of enrollment. MEDICATION There six (6) expired diaper creams and sunscreen containers in space #2. When told, you discarded the containers in the trash. One enrolled child also had sunscreen stored in the classroom that did not have a medication authorization form. Medication cannot be on-site or administered without written permission and instruction from the child’s parent. Technical assistance discussed regarding ensuring parents complete individual forms for each cream/sunscreen etc. Having a diaper cream and sunscreen on the same form could be confusing when deciding how much to apply or where to apply it. TRANSPORTATION While the center has permission for to transport children available to take on the van the other required information was not available. Child Care Rules require that written emergency medical care information be on the van during transport with the child’s picture attached. In case of a transportation emergency responders can match the information to the correct child and ensure they are taken to facilities the parents documented. PROGRAM RECORDS A current activity plan was not posted for reference in space #5. When you observed the activity plan was not posted you left the room to retrieve it. Therefore, this was corrected during the visit. Current activity plans should be posted at the beginning of the week to ensure that any substituting staff, parents or visitors may refer to it to implement activities or know what the children are working on. Upon arrival in space #3 the only enrolled infant was napping. There was no sleep check completed for the infant indicating the start of the nap or that they were visually checked every fifteen (15) minutes. After I inquired you began a sleep check for the infant. No shelter-in-place/lockdown drill has been documented since April of this year. You informed me that you have been completing one of these drills monthly but did not document it. These drills must be documented upon completion, per Rule, as verification it was done. TECHNICAL ASSISTANCE & REMINDERS During the routine unannounced visit, you informed me that you were waiting for the kit from RTI to complete your lead water testing. The last lead water testing was completed in August 2021. The website (https:// https://www.cleanwaterforuskids.org/) notes that “Enrollment started” for the lead paint and asbestos testing. I recommend you follow-up to ensure you are not required to submit more information.Technical assistance given related to ensuring that parents are including phone numbers when noting hospital preferences and the health care professional for their child on the application. Continue to monitor sand surfacing beneath the play equipment on the playground to ensure the correct depth is maintained. Please be reminded that no items may be stored on the diaper changing table. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 18 Completed Date: 11/5/2024 Age: From 0 To 4 Total Minutes: 295 Time In: 09:20 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. Y. Hendricks, administrator, was present and assisted with the visit. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed July 2, 2024 earning an “Approved” rating. The last fire inspection was completed December 12, 2023 and the facility was approved for daytime and nighttime care. Children were observed engaging in free choice center play and napping in the infant classroom. Observed interactions between teachers and children were familiar and nurturing in nature. FACILITY PROFILE This facility is owned by Promise Land Childcare Center, Inc. and listed as current and active in the secretary of state database and must remain so per Child Care Rules. I reviewed contact information for the owner and the facility with you, Y. Hendricks, and you confirmed that the information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current activity plan was not posted in space #5. GS 110-91(12);.0508(a) 847 Parent's medication authorization did not include required information. There was no medication authorization form on-site for the child with sunscreen in space #2. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were six (6) diaper creams and sunscreen containers that were expired in space #2 .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There were no visual sleep checks documented for the infant napping during the visit in space #3. .0606(g) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Transportation information for each child did not include a picture and emergency medical care information. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual staff development plans and evaluations have not been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled 5/6/24 did not have immunization records on file until 6/13/24. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been documented since April of this year. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. Staff hired 7/14/23 has yet to complete the Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by November 19, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 92% over an eighteen (18) month period. STAFF RECORDS I reviewed ten (10) percent of staff records, and three (3) violations were documented. The staff person hired 7/13/24 did not complete the Health and Safety trainings within their first year of hire. This training ensures they are knowledgeable in how to assist children in different emergency situations and keep them safe. No annual staff development plans or staff evaluations have been completed for employees. The annual evaluation and development plan are required to ensure that staff continue to meet expectations in not only keeping the children safe and educating them, but identifying weaknesses to be addressed and strengths to continue growing in. CHILDREN RECORDS I reviewed ten (10) percent, or more, of children records, and one (1) violation was documented. The child enrolled 5/6/24 did not have their immunization on file until 6/13/24. Child Care Rules require that all children have their immunization record on file within thirty (30) days of enrollment. MEDICATION There six (6) expired diaper creams and sunscreen containers in space #2. When told, you discarded the containers in the trash. One enrolled child also had sunscreen stored in the classroom that did not have a medication authorization form. Medication cannot be on-site or administered without written permission and instruction from the child’s parent. Technical assistance discussed regarding ensuring parents complete individual forms for each cream/sunscreen etc. Having a diaper cream and sunscreen on the same form could be confusing when deciding how much to apply or where to apply it. TRANSPORTATION While the center has permission for to transport children available to take on the van the other required information was not available. Child Care Rules require that written emergency medical care information be on the van during transport with the child’s picture attached. In case of a transportation emergency responders can match the information to the correct child and ensure they are taken to facilities the parents documented. PROGRAM RECORDS A current activity plan was not posted for reference in space #5. When you observed the activity plan was not posted you left the room to retrieve it. Therefore, this was corrected during the visit. Current activity plans should be posted at the beginning of the week to ensure that any substituting staff, parents or visitors may refer to it to implement activities or know what the children are working on. Upon arrival in space #3 the only enrolled infant was napping. There was no sleep check completed for the infant indicating the start of the nap or that they were visually checked every fifteen (15) minutes. After I inquired you began a sleep check for the infant. No shelter-in-place/lockdown drill has been documented since April of this year. You informed me that you have been completing one of these drills monthly but did not document it. These drills must be documented upon completion, per Rule, as verification it was done. TECHNICAL ASSISTANCE & REMINDERS During the routine unannounced visit, you informed me that you were waiting for the kit from RTI to complete your lead water testing. The last lead water testing was completed in August 2021. The website (https:// https://www.cleanwaterforuskids.org/) notes that “Enrollment started” for the lead paint and asbestos testing. I recommend you follow-up to ensure you are not required to submit more information.Technical assistance given related to ensuring that parents are including phone numbers when noting hospital preferences and the health care professional for their child on the application. Continue to monitor sand surfacing beneath the play equipment on the playground to ensure the correct depth is maintained. Please be reminded that no items may be stored on the diaper changing table. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 18 Completed Date: 11/5/2024 Age: From 0 To 4 Total Minutes: 295 Time In: 09:20 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. Y. Hendricks, administrator, was present and assisted with the visit. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed July 2, 2024 earning an “Approved” rating. The last fire inspection was completed December 12, 2023 and the facility was approved for daytime and nighttime care. Children were observed engaging in free choice center play and napping in the infant classroom. Observed interactions between teachers and children were familiar and nurturing in nature. FACILITY PROFILE This facility is owned by Promise Land Childcare Center, Inc. and listed as current and active in the secretary of state database and must remain so per Child Care Rules. I reviewed contact information for the owner and the facility with you, Y. Hendricks, and you confirmed that the information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current activity plan was not posted in space #5. GS 110-91(12);.0508(a) 847 Parent's medication authorization did not include required information. There was no medication authorization form on-site for the child with sunscreen in space #2. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were six (6) diaper creams and sunscreen containers that were expired in space #2 .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There were no visual sleep checks documented for the infant napping during the visit in space #3. .0606(g) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Transportation information for each child did not include a picture and emergency medical care information. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual staff development plans and evaluations have not been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled 5/6/24 did not have immunization records on file until 6/13/24. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been documented since April of this year. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. Staff hired 7/14/23 has yet to complete the Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by November 19, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 92% over an eighteen (18) month period. STAFF RECORDS I reviewed ten (10) percent of staff records, and three (3) violations were documented. The staff person hired 7/13/24 did not complete the Health and Safety trainings within their first year of hire. This training ensures they are knowledgeable in how to assist children in different emergency situations and keep them safe. No annual staff development plans or staff evaluations have been completed for employees. The annual evaluation and development plan are required to ensure that staff continue to meet expectations in not only keeping the children safe and educating them, but identifying weaknesses to be addressed and strengths to continue growing in. CHILDREN RECORDS I reviewed ten (10) percent, or more, of children records, and one (1) violation was documented. The child enrolled 5/6/24 did not have their immunization on file until 6/13/24. Child Care Rules require that all children have their immunization record on file within thirty (30) days of enrollment. MEDICATION There six (6) expired diaper creams and sunscreen containers in space #2. When told, you discarded the containers in the trash. One enrolled child also had sunscreen stored in the classroom that did not have a medication authorization form. Medication cannot be on-site or administered without written permission and instruction from the child’s parent. Technical assistance discussed regarding ensuring parents complete individual forms for each cream/sunscreen etc. Having a diaper cream and sunscreen on the same form could be confusing when deciding how much to apply or where to apply it. TRANSPORTATION While the center has permission for to transport children available to take on the van the other required information was not available. Child Care Rules require that written emergency medical care information be on the van during transport with the child’s picture attached. In case of a transportation emergency responders can match the information to the correct child and ensure they are taken to facilities the parents documented. PROGRAM RECORDS A current activity plan was not posted for reference in space #5. When you observed the activity plan was not posted you left the room to retrieve it. Therefore, this was corrected during the visit. Current activity plans should be posted at the beginning of the week to ensure that any substituting staff, parents or visitors may refer to it to implement activities or know what the children are working on. Upon arrival in space #3 the only enrolled infant was napping. There was no sleep check completed for the infant indicating the start of the nap or that they were visually checked every fifteen (15) minutes. After I inquired you began a sleep check for the infant. No shelter-in-place/lockdown drill has been documented since April of this year. You informed me that you have been completing one of these drills monthly but did not document it. These drills must be documented upon completion, per Rule, as verification it was done. TECHNICAL ASSISTANCE & REMINDERS During the routine unannounced visit, you informed me that you were waiting for the kit from RTI to complete your lead water testing. The last lead water testing was completed in August 2021. The website (https:// https://www.cleanwaterforuskids.org/) notes that “Enrollment started” for the lead paint and asbestos testing. I recommend you follow-up to ensure you are not required to submit more information.Technical assistance given related to ensuring that parents are including phone numbers when noting hospital preferences and the health care professional for their child on the application. Continue to monitor sand surfacing beneath the play equipment on the playground to ensure the correct depth is maintained. Please be reminded that no items may be stored on the diaper changing table. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 18 Completed Date: 11/5/2024 Age: From 0 To 4 Total Minutes: 295 Time In: 09:20 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. Y. Hendricks, administrator, was present and assisted with the visit. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed July 2, 2024 earning an “Approved” rating. The last fire inspection was completed December 12, 2023 and the facility was approved for daytime and nighttime care. Children were observed engaging in free choice center play and napping in the infant classroom. Observed interactions between teachers and children were familiar and nurturing in nature. FACILITY PROFILE This facility is owned by Promise Land Childcare Center, Inc. and listed as current and active in the secretary of state database and must remain so per Child Care Rules. I reviewed contact information for the owner and the facility with you, Y. Hendricks, and you confirmed that the information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current activity plan was not posted in space #5. GS 110-91(12);.0508(a) 847 Parent's medication authorization did not include required information. There was no medication authorization form on-site for the child with sunscreen in space #2. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were six (6) diaper creams and sunscreen containers that were expired in space #2 .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There were no visual sleep checks documented for the infant napping during the visit in space #3. .0606(g) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Transportation information for each child did not include a picture and emergency medical care information. 10A NCAC 09 .1003(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual staff development plans and evaluations have not been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled 5/6/24 did not have immunization records on file until 6/13/24. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been documented since April of this year. .0604(u);.0302(d)(8) 1898 Staff did not complete the health and safety training within one year of employment. Staff hired 7/14/23 has yet to complete the Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by November 19, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 92% over an eighteen (18) month period. STAFF RECORDS I reviewed ten (10) percent of staff records, and three (3) violations were documented. The staff person hired 7/13/24 did not complete the Health and Safety trainings within their first year of hire. This training ensures they are knowledgeable in how to assist children in different emergency situations and keep them safe. No annual staff development plans or staff evaluations have been completed for employees. The annual evaluation and development plan are required to ensure that staff continue to meet expectations in not only keeping the children safe and educating them, but identifying weaknesses to be addressed and strengths to continue growing in. CHILDREN RECORDS I reviewed ten (10) percent, or more, of children records, and one (1) violation was documented. The child enrolled 5/6/24 did not have their immunization on file until 6/13/24. Child Care Rules require that all children have their immunization record on file within thirty (30) days of enrollment. MEDICATION There six (6) expired diaper creams and sunscreen containers in space #2. When told, you discarded the containers in the trash. One enrolled child also had sunscreen stored in the classroom that did not have a medication authorization form. Medication cannot be on-site or administered without written permission and instruction from the child’s parent. Technical assistance discussed regarding ensuring parents complete individual forms for each cream/sunscreen etc. Having a diaper cream and sunscreen on the same form could be confusing when deciding how much to apply or where to apply it. TRANSPORTATION While the center has permission for to transport children available to take on the van the other required information was not available. Child Care Rules require that written emergency medical care information be on the van during transport with the child’s picture attached. In case of a transportation emergency responders can match the information to the correct child and ensure they are taken to facilities the parents documented. PROGRAM RECORDS A current activity plan was not posted for reference in space #5. When you observed the activity plan was not posted you left the room to retrieve it. Therefore, this was corrected during the visit. Current activity plans should be posted at the beginning of the week to ensure that any substituting staff, parents or visitors may refer to it to implement activities or know what the children are working on. Upon arrival in space #3 the only enrolled infant was napping. There was no sleep check completed for the infant indicating the start of the nap or that they were visually checked every fifteen (15) minutes. After I inquired you began a sleep check for the infant. No shelter-in-place/lockdown drill has been documented since April of this year. You informed me that you have been completing one of these drills monthly but did not document it. These drills must be documented upon completion, per Rule, as verification it was done. TECHNICAL ASSISTANCE & REMINDERS During the routine unannounced visit, you informed me that you were waiting for the kit from RTI to complete your lead water testing. The last lead water testing was completed in August 2021. The website (https:// https://www.cleanwaterforuskids.org/) notes that “Enrollment started” for the lead paint and asbestos testing. I recommend you follow-up to ensure you are not required to submit more information.Technical assistance given related to ensuring that parents are including phone numbers when noting hospital preferences and the health care professional for their child on the application. Continue to monitor sand surfacing beneath the play equipment on the playground to ensure the correct depth is maintained. Please be reminded that no items may be stored on the diaper changing table. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 7/23/2024 Number Present: 35 Completed Date: 7/23/2024 Age: From 0 To 11 Total Minutes: 235 Time In: 09:20 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit. Y. Hendricks, administrator, was present and assisted with the visit. Currently, this center operates with a Three-Star License issued March 22, 2018, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on December 12, 2023. The posted sanitation inspection was completed July 2, 2024 earning a “Superior” rating. The last fire inspection was completed December 12, 2023 and the facility was approved for daytime and nighttime care. Children were observed engaging in free choice center play, group time, infant caregiving routines, and outdoor play. Interactions between teachers and children were nurturing in nature. The following violations of child are requirements were observed today. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) enrolled infant had bottles in the fridge that were labeled but not dated in space #3. 15A NCAC 18A .2804(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There were three (3) aerosol containers (Microban, Airwick, Disinfectant) stored in a cabinet with no lock beneath the sink in space #8. Several containers of disinfectant wipes were observed in all spaces unlocked and stored high. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were plastic grocery bags used for storage in an unlocked cabinet beneath the changing table in space #2. .0604(q) 1830 Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). There was no lidded trash can in space #3 to dispose of soiled diapers, or other bio contaminants, nor in space #5. .0604(v) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by August 6, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. CORPORATION STATUS This facility is owned by Promise Land Childcare Center, Inc. The corporation is listed as “Suspended” in the North Carolina Secretary of State corporation’s database. I recommend you contact the NC Secretary of State and any staff that assist with the maintenance of your corporation to rectify this as soon as possible. If a licensed program is owned by a corporation that does not have a “Current and Active” status, an Administrative Action or Revocation could be warranted. A letter from Licensing Enforcement may be sent to you in the near future regarding the timeframe to resolve this issue. STAFF/CHILD INTERACTION I observed schedules and current activity plans in each space that was in use. Children washed their hands upon arrival. Required posted items were observed in the spaces being used as well. Group time consisted of reviewing letters and numbers. Infants were engaged in floor play as they rolled and crawled after balls. One (1) group of children were completing teacher directed art. The teacher cut out foods from the newspaper and asked the children if it was something they liked. She then gave them the cut-out food to attach to their construction paper. Continue to review the posted schedules to ensure they meet the needs of the current children enrolled. Remember you can cycle through winter and summer schedules to account for changes in weather regarding outdoor play. SAFETY & HEALTH I observed three (3) uncovered outlets in space #8 used to care for school-aged children. One (1) was by a table and two (2) were by the interior entrance. Y. Hendricks covered the outlets when notified. I also observed three (3) containers of aerosol products (Microban, Disinfectant, & Airwick) under the sink in an unlocked cabinet. There were several containers of cleaning disinfectant wipes stored unlocked but five (5) feet above the floor. Disinfectant cleaning wipes must also be kept in locked storage when not in use. Space #3 has a plastic lined trash can, but it does not have a lid. This space is used to care for infants and must have a trash can with a lid to contain soiled diapers and ensure they are not accessible to any children. There is no trash can with a lid in space #5 for disposing of bio contaminants such as tissues used to wipe runny noses or injuries. NUTRITION While the infant enrolled space #3 had bottles that were labeled there was no date on them. Bottles must not only be labeled with a child’s name but the date as well to ensure that the contents are not old or potentially unsafe. ENVIRONMENTAL RATING SCALES Your facility is in cohort one related for resuming the rated license assessment. This means the preparation year for your facility has ended and the assessment year began July 1, 2024, through June 30, 2025. The program must be assessed during this year. This program does not currently participate in the North Carolina Rated License Assessment Project (NCRLAP) assessed called Environment Rating Scales (ERS). Should you decide to participate please check the NCRLAP website for informational webinars related to the current process and infographics with information on activities to prepare. Ensure that all staff members have submitted all education to DCDEE WORKS for evaluation prior to completing the ERS. If staff is not in WORKS, it will affect the program’s education points. Should you choose, the ERS should be requested no later than March or April to ensure NCRLAP is able to schedule the assessment well before the end of June. I recommend reaching out to the Down East Partnership for Children as well for technical assistance related to completing the ERS assessment. TECHNICAL ASSISTANCE & REMINDERS Technical assistance given related to researching ways to discourage bees from flying around the sand beneath the large play equipment. I did not observe a bee nest under the play equipment. We discussed ensuring that all medical forms such as health assessment, TB screening/test, health questionnaire and any doctor notes are stored separate from staff personnel records. HIPAA law requires that medical information remain private and be stored separately from other personnel information. Continue to ensure that a current menu is posted at the entrance so families and other visitors are able to review what foods the children will have while in care. Menus for the upcoming week should already be planned and documented per Child Care Rules. Please remind staff that they are required to model appropriate eating behaviors for the children. Therefore, beverages and food consumed in front of the children must meet current nutritional meal patterns set forth for children in child care. Please be reminded the above can result in a violation if observed. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs should have completed the application summary for their program regarding lead paint and asbestos by November 1, 2024. The application is on the following website: https://www.cleanwaterforuskids.org/en/carolina/. You informed me that you have enrolled to complete your second round of lead water testing and awaiting the testing kit from RTI and have completed the survey related to the lead and asbestos testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: APRIL FLEMING Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 23 Completed Date: 12/12/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 10:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor this program for compliance with applicable child care requirements. Currently, this facility operates with a Three-Star license issued on March 22, 2018. The center's last annual compliance visit was completed on January 5, 2023. A checklist was used to note the requirements monitored during the visit. The last sanitation inspection was completed on August 23, 2023, earning an “Approved” classification and “20” demerits. The last satisfactory fire inspection was completed December 12, 2023, and was approved for daytime care. Y. Hendricks, Administrator, and B. Williams, Owner/Operator were present and available to assist. Twenty-three (23) children aged ranging from zero (0) to five (5) years of age were present. Children were observed during free choice play, lunch, daily routine activities and napping. Staff interacted with children in a positive manner. The center is owned by Promise Land Child Care, Inc. This center was researched in the North Carolina Secretary of State database and found to have a Current/Active Status. The following violations of child care requirements were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not completed within 12 months of the previous inspection date of November 29, 2022. 10A NCAC 09 .0304(a) 1123 All vehicles used to transport children were not free of hazards. The front two tires of the vehicle used to transport children did not meet tire tread requirements. 10A NCAC 09 .1002(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members, J. Hendricks and L. Cooper did not complete the training within 90 days of employment. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. One staff member, J. Hendricks did not complete the health and safety training within one year of employment. .1102(a) The above violations must be corrected immediately. The letter must describe, in detail, specifically how each violation has been corrected and any supporting documents. You can mail or email me verification of compliance regarding the violations that were documented. If you choose to mail, two signed and dated copies must be sent and received by December 26, 2023. Please be aware that any written information submitted by you regarding correction of the violations documented during today's visit is legal documentation. It is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. The letter of compliance should be mailed or emailed to me, April Fleming, PO Box 236, Enfield, NC 27823. If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-450-9796 or april.fleming@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always if they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. COMPLIANCE HISTORY: Prior to today's visit, this facility has maintained an 18-month compliance score of 91%. TECHNICAL ASSISTANCE/CONSULTATION CHILDREN AND STAFF RECORDS: Ten percent (10%) or more of children’s records were monitored. Children records reviewed, were in compliance. New staff and ten percent (10%) of existing staff files were monitored. Staff records reviewed were not in compliance. J. Hendricks and L. Cooper completed recognizing and responding to suspicion of child maltreatment training; however, it was not completed within 90 days of employment date. This was corrected during the visit because the trainings were already completed. J. Hendricks did not complete health and safety trainings within a year of employment date. You should review the staff and training worksheet and monitor staff files that were not reviewed to ensure compliance. To maintain compliance, you should continue using the staff check list and use a calendar or create a to do list as a reminder of staff compliance. FIRE INSPECTION: Fire inspections should be completed within a year of the previous inspection date and submitted to the consultant within a week of the inspection visit. The fire inspection was completed today December 12, 2023; however, it was not completed within a year of the previous inspection date November 29, 2022. This was corrected during the visit. A copy of the inspection was received during the visit. To ensure compliance, you should contact the environmental specialist to ensure your program is scheduled for an inspection prior to the previous inspection date. TRANSPORTATION: Vehicles used to transport children should be free of hazards. The facility vehicle tires did not meet requirements. To maintain transportation requirements, you should complete a routine vehicle inspection. ANNUAL LICENSE FEES: Annual license fees are due. There are a few changes to the process. • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices were emailed December 1, 2023, and included the invoice number and total amount due. • All payments are due no later than December 31, 2023. Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules and ensure compliance. STAR RATED LICENSE (SRL): The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts. You will receive more information according to what cohort you’re in. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules update effective July 1, 2023. RESOURCES: • The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ • The Down East Partnership for Children: https://depc.or/ or 252.985.4300 • NC Child Care Health & Safety Resource Center www.healthychildcare.unc.edu • Risk Management Portal - https://rmp.nc.gov/portal/# If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: APRIL FLEMING Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 23 Completed Date: 12/12/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 10:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor this program for compliance with applicable child care requirements. Currently, this facility operates with a Three-Star license issued on March 22, 2018. The center's last annual compliance visit was completed on January 5, 2023. A checklist was used to note the requirements monitored during the visit. The last sanitation inspection was completed on August 23, 2023, earning an “Approved” classification and “20” demerits. The last satisfactory fire inspection was completed December 12, 2023, and was approved for daytime care. Y. Hendricks, Administrator, and B. Williams, Owner/Operator were present and available to assist. Twenty-three (23) children aged ranging from zero (0) to five (5) years of age were present. Children were observed during free choice play, lunch, daily routine activities and napping. Staff interacted with children in a positive manner. The center is owned by Promise Land Child Care, Inc. This center was researched in the North Carolina Secretary of State database and found to have a Current/Active Status. The following violations of child care requirements were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not completed within 12 months of the previous inspection date of November 29, 2022. 10A NCAC 09 .0304(a) 1123 All vehicles used to transport children were not free of hazards. The front two tires of the vehicle used to transport children did not meet tire tread requirements. 10A NCAC 09 .1002(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members, J. Hendricks and L. Cooper did not complete the training within 90 days of employment. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. One staff member, J. Hendricks did not complete the health and safety training within one year of employment. .1102(a) The above violations must be corrected immediately. The letter must describe, in detail, specifically how each violation has been corrected and any supporting documents. You can mail or email me verification of compliance regarding the violations that were documented. If you choose to mail, two signed and dated copies must be sent and received by December 26, 2023. Please be aware that any written information submitted by you regarding correction of the violations documented during today's visit is legal documentation. It is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. The letter of compliance should be mailed or emailed to me, April Fleming, PO Box 236, Enfield, NC 27823. If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-450-9796 or april.fleming@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always if they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. COMPLIANCE HISTORY: Prior to today's visit, this facility has maintained an 18-month compliance score of 91%. TECHNICAL ASSISTANCE/CONSULTATION CHILDREN AND STAFF RECORDS: Ten percent (10%) or more of children’s records were monitored. Children records reviewed, were in compliance. New staff and ten percent (10%) of existing staff files were monitored. Staff records reviewed were not in compliance. J. Hendricks and L. Cooper completed recognizing and responding to suspicion of child maltreatment training; however, it was not completed within 90 days of employment date. This was corrected during the visit because the trainings were already completed. J. Hendricks did not complete health and safety trainings within a year of employment date. You should review the staff and training worksheet and monitor staff files that were not reviewed to ensure compliance. To maintain compliance, you should continue using the staff check list and use a calendar or create a to do list as a reminder of staff compliance. FIRE INSPECTION: Fire inspections should be completed within a year of the previous inspection date and submitted to the consultant within a week of the inspection visit. The fire inspection was completed today December 12, 2023; however, it was not completed within a year of the previous inspection date November 29, 2022. This was corrected during the visit. A copy of the inspection was received during the visit. To ensure compliance, you should contact the environmental specialist to ensure your program is scheduled for an inspection prior to the previous inspection date. TRANSPORTATION: Vehicles used to transport children should be free of hazards. The facility vehicle tires did not meet requirements. To maintain transportation requirements, you should complete a routine vehicle inspection. ANNUAL LICENSE FEES: Annual license fees are due. There are a few changes to the process. • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices were emailed December 1, 2023, and included the invoice number and total amount due. • All payments are due no later than December 31, 2023. Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules and ensure compliance. STAR RATED LICENSE (SRL): The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts. You will receive more information according to what cohort you’re in. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules update effective July 1, 2023. RESOURCES: • The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ • The Down East Partnership for Children: https://depc.or/ or 252.985.4300 • NC Child Care Health & Safety Resource Center www.healthychildcare.unc.edu • Risk Management Portal - https://rmp.nc.gov/portal/# If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: APRIL FLEMING Operation Type: Center Case Number: 1123-042L Visit Date: 11/20/2023 Number Present: 24 Completed Date: 11/20/2023 Age: From 0 To 4 Total Minutes: 120 Time In: 12:55 PM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to follow up on a complaint received alleging inaccurate records. A complaint visit was completed on November 8, 2023. The allegation report was reviewed with Y. Hendricks, A. Williams, and B. Williams. They were given the opportunity to discuss the allegation and ask questions. The complaint remained open for further information. Y. Hendricks and A. Williams was present and available to assist during today’s visit. Twenty-four (24) children ages zero (0) to four (4) years of age were present during today’s visit. Children were observed napping. FINDINGS/OBSERVATIONS: Required regulatory components for a complaint visit were monitored. Attendance and children records were monitored. The report received stated concerns of inaccurate attendance records. Attendance sheets were observed in each classroom on November 8, 2023. In space #2, six (6) children were present but had not been marked present for the day. In space #3 four (4) children were marked present for that day. In space #5 nine (9) children were present but had not been marked present for the day. In space #7, no attendance record was available for review. Attendance sheets were observed in each classroom during today’s visit and all children in attendance were marked present. No children were present in space #7. The sign in and out attendance for arrival and departure time was monitored in the front office manually and electronically on November 8 and 20, 2023. Some parents signed their children in manually on paper and some parents signed their children in electronically through a software Bright Wheel. When asked, staff stated that some families do not have a log in code therefore they don’t use Bright Wheel and some families just choose to sign in and out on paper. When asked about documentation of attendance, any prior issues and who enters time into the NC Fast provider portal, Y. Hendricks and A. Williams stated that B. Williams enters the attendance in the enrollment system. They also stated in the past there has been a discrepancy with children’s names and how it is presented in the system and what the child is listed or called at the center. Although attendance appears consistent on the sign in and out/arrival and departure; for the children listed in the complaint report, comparing what is documented in the NC Fast provider portal, to Bright Wheel and the manual handwritten attendance, it does not match. Based on the information provided and observed, the complaint of inaccurate records is substantiated. The following violation of child care requirements was documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not maintained for specific enrolled children. 10A NCAC 09 .0302(d)(4) 1301 Center did not maintain a record of daily attendance. Accurate Attendance records was not maintained for two children enrolled. GS 110-91(9) The above violations must be corrected immediately. The letter must describe, in detail, specifically how each violation has been corrected and any supporting documents. You can mail or email me verification of compliance regarding the violations that were documented. If you choose to mail, two signed and dated copies must be sent and received by December 4, 2023. Please be aware that any written information submitted by you regarding correction of the violations documented during today's visit is legal documentation. It is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. The letter of compliance should be mailed or emailed to me, April Fleming, PO Box 236, Enfield, NC 27823. If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-450-9796 or april.fleming@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always if they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Compliance History: Prior to today's visit, this facility has maintained an 18-month compliance score of 91%. TECHNICAL ASSISTANCE: It is very important to maintain compliance with subsidy rules to continue participation in the program. To ensure compliance, you should maintain complete and accurate daily attendance including arrival and departure times and ensure you are submitting accurate records of attendance in the provider portal. I encourage you to review the subsidized child care rules. Specifically, 10A NCAC 10 .0602. Also, be sure you are reading the monthly emails and instructions in the portal that are sent from subsidy. ADMINSTRATIVE ACTION: Substantiated complaint visits may warrant administrative action. If a decision is made to issue an Administrative Action, you will receive information in the mail. For more information regarding the issuance of Administrative Actions please review the North Carolina Child Care Rules regarding Administrative Actions (section .2200). RESOURCES: • Subsidized Child Care rules can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PROMISE LAND CHILD CARE CENTER, INC. Facility ID: 64000408 Consultant: APRIL FLEMING Operation Type: Center Case Number: 1123-042L Visit Date: 11/20/2023 Number Present: 24 Completed Date: 11/20/2023 Age: From 0 To 4 Total Minutes: 120 Time In: 12:55 PM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to follow up on a complaint received alleging inaccurate records. A complaint visit was completed on November 8, 2023. The allegation report was reviewed with Y. Hendricks, A. Williams, and B. Williams. They were given the opportunity to discuss the allegation and ask questions. The complaint remained open for further information. Y. Hendricks and A. Williams was present and available to assist during today’s visit. Twenty-four (24) children ages zero (0) to four (4) years of age were present during today’s visit. Children were observed napping. FINDINGS/OBSERVATIONS: Required regulatory components for a complaint visit were monitored. Attendance and children records were monitored. The report received stated concerns of inaccurate attendance records. Attendance sheets were observed in each classroom on November 8, 2023. In space #2, six (6) children were present but had not been marked present for the day. In space #3 four (4) children were marked present for that day. In space #5 nine (9) children were present but had not been marked present for the day. In space #7, no attendance record was available for review. Attendance sheets were observed in each classroom during today’s visit and all children in attendance were marked present. No children were present in space #7. The sign in and out attendance for arrival and departure time was monitored in the front office manually and electronically on November 8 and 20, 2023. Some parents signed their children in manually on paper and some parents signed their children in electronically through a software Bright Wheel. When asked, staff stated that some families do not have a log in code therefore they don’t use Bright Wheel and some families just choose to sign in and out on paper. When asked about documentation of attendance, any prior issues and who enters time into the NC Fast provider portal, Y. Hendricks and A. Williams stated that B. Williams enters the attendance in the enrollment system. They also stated in the past there has been a discrepancy with children’s names and how it is presented in the system and what the child is listed or called at the center. Although attendance appears consistent on the sign in and out/arrival and departure; for the children listed in the complaint report, comparing what is documented in the NC Fast provider portal, to Bright Wheel and the manual handwritten attendance, it does not match. Based on the information provided and observed, the complaint of inaccurate records is substantiated. The following violation of child care requirements was documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not maintained for specific enrolled children. 10A NCAC 09 .0302(d)(4) 1301 Center did not maintain a record of daily attendance. Accurate Attendance records was not maintained for two children enrolled. GS 110-91(9) The above violations must be corrected immediately. The letter must describe, in detail, specifically how each violation has been corrected and any supporting documents. You can mail or email me verification of compliance regarding the violations that were documented. If you choose to mail, two signed and dated copies must be sent and received by December 4, 2023. Please be aware that any written information submitted by you regarding correction of the violations documented during today's visit is legal documentation. It is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. The letter of compliance should be mailed or emailed to me, April Fleming, PO Box 236, Enfield, NC 27823. If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-450-9796 or april.fleming@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always if they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Compliance History: Prior to today's visit, this facility has maintained an 18-month compliance score of 91%. TECHNICAL ASSISTANCE: It is very important to maintain compliance with subsidy rules to continue participation in the program. To ensure compliance, you should maintain complete and accurate daily attendance including arrival and departure times and ensure you are submitting accurate records of attendance in the provider portal. I encourage you to review the subsidized child care rules. Specifically, 10A NCAC 10 .0602. Also, be sure you are reading the monthly emails and instructions in the portal that are sent from subsidy. ADMINSTRATIVE ACTION: Substantiated complaint visits may warrant administrative action. If a decision is made to issue an Administrative Action, you will receive information in the mail. For more information regarding the issuance of Administrative Actions please review the North Carolina Child Care Rules regarding Administrative Actions (section .2200). RESOURCES: • Subsidized Child Care rules can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times