Loving Angels Childcare Center

10A NCAC 09 .0604 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 19 Completed Date: 5/26/2026 Age: From 0 To 6 Total Minutes: 220 Time In: 09:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, J. Lovett, Administrator, was present and able to assist with the visit. Your program currently operates with a three-star license issued on December 10, 2025, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for having a child care administrator that has at least 10 years of documented child care administration work experience in a licensed program. This is your first annual compliance visit. The sanitation inspection was completed on December 10, 2025, with a “Superior” classification “7” demerits. The fire inspection was completed on May 11, 2026, and the center was approved for day and nighttime care. The license was posted, and the restrictions were in compliance. Seventeen (17) children from ages one year-old to six-years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff-child-ratio to be in compliance. Children were engaging in free-play and personal care routines. The following was served for lunch: chicken wings, tater-tots, pears, mixed veggies, wheat bread and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. 10A NCAC 09 .0304(a) 316 Children under one year of age were not kept separate from children two years and older. In space number one (1) there were five (5) children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space number two (2) there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. 10A NCAC 09 .0713(a)(6) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (2), there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. 10A NCAC 09 .0604(c) 1123 All vehicles used to transport children were not free of hazards. The Ford E350 Van is used to transport children, the right front passenger tire tread was less than 2/32 inches. 10A NCAC 09 .1002(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 97%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Loving Angels Childcare Center LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website on May 26, 2026, Loving Angels Childcare Center LLC remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: During today’s visit 10% of staff records were reviewed today. The files were well organized and incompliance. Ten percent of the children’s files were also reviewed today and were well organized and incompliance. STAFF/CHILD RATIO: In space number one there were five children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. The two-year-old child is in the process of transitioning to space number two (2); however, the child was in space number one. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember, children under one year old hold must be kept separate from children two years old and older. You moved the two-year-old child to space number two. This was corrected during the visit. In space number two there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember children between 12 and 24 months of age cannot be grouped with children 3 years of age or older. You moved the three-year-old child to space number four. This was corrected during the visit. ANNUAL INPSECTION (FIRE INSPECTION): During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. Please remember your approved fire inspections must be sent to your child care consultant within one (1) week of the inspection being completed. This was corrected during the visit. ELECTIRCAL OUTLET: In space number two, there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. You unplugged the appliance that was on the electrical strip and forgot to plug it back in. You plugged the appliance back into the strip. This was corrected during the visit. TRANSPORTATION: The Ford E350 Van is used to transport children. The right front passenger tire tread was less than 2/32 inches. Please remember all tires on a vehicle used to transport children can be no less than 2/32 of an inch tread. REMINDERS: QRIS-PATHWAY TO THE STARS: Your last Rated License visit was conducted in December 2025; you will complete your next Rated License visit prior to December 2028. We discussed the Pathway to the Stars, and I’m going to send you a follow-up email with pathway information. CRMINAL BACKGROUND CHECK-AMBCMS PORTAL: You have completed the facility’s ABCMS roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on May 29th and 30th, 2026. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, you have met all the requirements for the lead paint and asbestos testing. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 19 Completed Date: 5/26/2026 Age: From 0 To 6 Total Minutes: 220 Time In: 09:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, J. Lovett, Administrator, was present and able to assist with the visit. Your program currently operates with a three-star license issued on December 10, 2025, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for having a child care administrator that has at least 10 years of documented child care administration work experience in a licensed program. This is your first annual compliance visit. The sanitation inspection was completed on December 10, 2025, with a “Superior” classification “7” demerits. The fire inspection was completed on May 11, 2026, and the center was approved for day and nighttime care. The license was posted, and the restrictions were in compliance. Seventeen (17) children from ages one year-old to six-years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff-child-ratio to be in compliance. Children were engaging in free-play and personal care routines. The following was served for lunch: chicken wings, tater-tots, pears, mixed veggies, wheat bread and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. 10A NCAC 09 .0304(a) 316 Children under one year of age were not kept separate from children two years and older. In space number one (1) there were five (5) children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space number two (2) there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. 10A NCAC 09 .0713(a)(6) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (2), there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. 10A NCAC 09 .0604(c) 1123 All vehicles used to transport children were not free of hazards. The Ford E350 Van is used to transport children, the right front passenger tire tread was less than 2/32 inches. 10A NCAC 09 .1002(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 97%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Loving Angels Childcare Center LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website on May 26, 2026, Loving Angels Childcare Center LLC remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: During today’s visit 10% of staff records were reviewed today. The files were well organized and incompliance. Ten percent of the children’s files were also reviewed today and were well organized and incompliance. STAFF/CHILD RATIO: In space number one there were five children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. The two-year-old child is in the process of transitioning to space number two (2); however, the child was in space number one. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember, children under one year old hold must be kept separate from children two years old and older. You moved the two-year-old child to space number two. This was corrected during the visit. In space number two there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember children between 12 and 24 months of age cannot be grouped with children 3 years of age or older. You moved the three-year-old child to space number four. This was corrected during the visit. ANNUAL INPSECTION (FIRE INSPECTION): During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. Please remember your approved fire inspections must be sent to your child care consultant within one (1) week of the inspection being completed. This was corrected during the visit. ELECTIRCAL OUTLET: In space number two, there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. You unplugged the appliance that was on the electrical strip and forgot to plug it back in. You plugged the appliance back into the strip. This was corrected during the visit. TRANSPORTATION: The Ford E350 Van is used to transport children. The right front passenger tire tread was less than 2/32 inches. Please remember all tires on a vehicle used to transport children can be no less than 2/32 of an inch tread. REMINDERS: QRIS-PATHWAY TO THE STARS: Your last Rated License visit was conducted in December 2025; you will complete your next Rated License visit prior to December 2028. We discussed the Pathway to the Stars, and I’m going to send you a follow-up email with pathway information. CRMINAL BACKGROUND CHECK-AMBCMS PORTAL: You have completed the facility’s ABCMS roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on May 29th and 30th, 2026. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, you have met all the requirements for the lead paint and asbestos testing. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 19 Completed Date: 5/26/2026 Age: From 0 To 6 Total Minutes: 220 Time In: 09:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, J. Lovett, Administrator, was present and able to assist with the visit. Your program currently operates with a three-star license issued on December 10, 2025, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for having a child care administrator that has at least 10 years of documented child care administration work experience in a licensed program. This is your first annual compliance visit. The sanitation inspection was completed on December 10, 2025, with a “Superior” classification “7” demerits. The fire inspection was completed on May 11, 2026, and the center was approved for day and nighttime care. The license was posted, and the restrictions were in compliance. Seventeen (17) children from ages one year-old to six-years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff-child-ratio to be in compliance. Children were engaging in free-play and personal care routines. The following was served for lunch: chicken wings, tater-tots, pears, mixed veggies, wheat bread and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. 10A NCAC 09 .0304(a) 316 Children under one year of age were not kept separate from children two years and older. In space number one (1) there were five (5) children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space number two (2) there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. 10A NCAC 09 .0713(a)(6) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (2), there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. 10A NCAC 09 .0604(c) 1123 All vehicles used to transport children were not free of hazards. The Ford E350 Van is used to transport children, the right front passenger tire tread was less than 2/32 inches. 10A NCAC 09 .1002(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 97%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Loving Angels Childcare Center LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website on May 26, 2026, Loving Angels Childcare Center LLC remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: During today’s visit 10% of staff records were reviewed today. The files were well organized and incompliance. Ten percent of the children’s files were also reviewed today and were well organized and incompliance. STAFF/CHILD RATIO: In space number one there were five children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. The two-year-old child is in the process of transitioning to space number two (2); however, the child was in space number one. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember, children under one year old hold must be kept separate from children two years old and older. You moved the two-year-old child to space number two. This was corrected during the visit. In space number two there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember children between 12 and 24 months of age cannot be grouped with children 3 years of age or older. You moved the three-year-old child to space number four. This was corrected during the visit. ANNUAL INPSECTION (FIRE INSPECTION): During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. Please remember your approved fire inspections must be sent to your child care consultant within one (1) week of the inspection being completed. This was corrected during the visit. ELECTIRCAL OUTLET: In space number two, there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. You unplugged the appliance that was on the electrical strip and forgot to plug it back in. You plugged the appliance back into the strip. This was corrected during the visit. TRANSPORTATION: The Ford E350 Van is used to transport children. The right front passenger tire tread was less than 2/32 inches. Please remember all tires on a vehicle used to transport children can be no less than 2/32 of an inch tread. REMINDERS: QRIS-PATHWAY TO THE STARS: Your last Rated License visit was conducted in December 2025; you will complete your next Rated License visit prior to December 2028. We discussed the Pathway to the Stars, and I’m going to send you a follow-up email with pathway information. CRMINAL BACKGROUND CHECK-AMBCMS PORTAL: You have completed the facility’s ABCMS roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on May 29th and 30th, 2026. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, you have met all the requirements for the lead paint and asbestos testing. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 19 Completed Date: 5/26/2026 Age: From 0 To 6 Total Minutes: 220 Time In: 09:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, J. Lovett, Administrator, was present and able to assist with the visit. Your program currently operates with a three-star license issued on December 10, 2025, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for having a child care administrator that has at least 10 years of documented child care administration work experience in a licensed program. This is your first annual compliance visit. The sanitation inspection was completed on December 10, 2025, with a “Superior” classification “7” demerits. The fire inspection was completed on May 11, 2026, and the center was approved for day and nighttime care. The license was posted, and the restrictions were in compliance. Seventeen (17) children from ages one year-old to six-years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff-child-ratio to be in compliance. Children were engaging in free-play and personal care routines. The following was served for lunch: chicken wings, tater-tots, pears, mixed veggies, wheat bread and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. 10A NCAC 09 .0304(a) 316 Children under one year of age were not kept separate from children two years and older. In space number one (1) there were five (5) children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space number two (2) there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. 10A NCAC 09 .0713(a)(6) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (2), there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. 10A NCAC 09 .0604(c) 1123 All vehicles used to transport children were not free of hazards. The Ford E350 Van is used to transport children, the right front passenger tire tread was less than 2/32 inches. 10A NCAC 09 .1002(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 97%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Loving Angels Childcare Center LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website on May 26, 2026, Loving Angels Childcare Center LLC remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: During today’s visit 10% of staff records were reviewed today. The files were well organized and incompliance. Ten percent of the children’s files were also reviewed today and were well organized and incompliance. STAFF/CHILD RATIO: In space number one there were five children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. The two-year-old child is in the process of transitioning to space number two (2); however, the child was in space number one. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember, children under one year old hold must be kept separate from children two years old and older. You moved the two-year-old child to space number two. This was corrected during the visit. In space number two there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember children between 12 and 24 months of age cannot be grouped with children 3 years of age or older. You moved the three-year-old child to space number four. This was corrected during the visit. ANNUAL INPSECTION (FIRE INSPECTION): During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. Please remember your approved fire inspections must be sent to your child care consultant within one (1) week of the inspection being completed. This was corrected during the visit. ELECTIRCAL OUTLET: In space number two, there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. You unplugged the appliance that was on the electrical strip and forgot to plug it back in. You plugged the appliance back into the strip. This was corrected during the visit. TRANSPORTATION: The Ford E350 Van is used to transport children. The right front passenger tire tread was less than 2/32 inches. Please remember all tires on a vehicle used to transport children can be no less than 2/32 of an inch tread. REMINDERS: QRIS-PATHWAY TO THE STARS: Your last Rated License visit was conducted in December 2025; you will complete your next Rated License visit prior to December 2028. We discussed the Pathway to the Stars, and I’m going to send you a follow-up email with pathway information. CRMINAL BACKGROUND CHECK-AMBCMS PORTAL: You have completed the facility’s ABCMS roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on May 29th and 30th, 2026. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, you have met all the requirements for the lead paint and asbestos testing. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: ANGELA NIEVES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 19 Completed Date: 5/26/2026 Age: From 0 To 6 Total Minutes: 220 Time In: 09:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, J. Lovett, Administrator, was present and able to assist with the visit. Your program currently operates with a three-star license issued on December 10, 2025, earning 5 points in the education component, 2 points in the program standards component, and 1 quality point for having a child care administrator that has at least 10 years of documented child care administration work experience in a licensed program. This is your first annual compliance visit. The sanitation inspection was completed on December 10, 2025, with a “Superior” classification “7” demerits. The fire inspection was completed on May 11, 2026, and the center was approved for day and nighttime care. The license was posted, and the restrictions were in compliance. Seventeen (17) children from ages one year-old to six-years-old were present during the visit. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff-child-ratio to be in compliance. Children were engaging in free-play and personal care routines. The following was served for lunch: chicken wings, tater-tots, pears, mixed veggies, wheat bread and milk. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violations were documented during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. 10A NCAC 09 .0304(a) 316 Children under one year of age were not kept separate from children two years and older. In space number one (1) there were five (5) children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space number two (2) there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. 10A NCAC 09 .0713(a)(6) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number two (2), there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. 10A NCAC 09 .0604(c) 1123 All vehicles used to transport children were not free of hazards. The Ford E350 Van is used to transport children, the right front passenger tire tread was less than 2/32 inches. 10A NCAC 09 .1002(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. COMPLIANCE HISTORY: Prior to conducting today’s visit, your center’s Compliance History score, over an 18-month period time frame, is 97%. The violations documented could impact the center’s overall Compliance History score. Your compliance score must be maintained at 75% or higher or an Administrative Action may be warranted. CORPORATION STATUS: Loving Angels Childcare Center LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website on May 26, 2026, Loving Angels Childcare Center LLC remains current and active. Prior to making any changes to the corporation status, please contact me to discuss changes of ownership procedures. The corporation status for your program must always remain current and active. Failure to comply may affect your license. FACILITY PROFILE INFORMATION: You verified the mailing address, email address, and phone number listed on the facility profile are correct. If changes in your facility’s information occurs, please contact me at 252-557-5597 or email me at angela.nieves@dhhs.nc.gov to discuss the changes and ensure the information is current in our system. TECHNICAL ASSISTANCE/REMINDERS: STAFF AND CHILDREN RECORDS: During today’s visit 10% of staff records were reviewed today. The files were well organized and incompliance. Ten percent of the children’s files were also reviewed today and were well organized and incompliance. STAFF/CHILD RATIO: In space number one there were five children present. One (1) child is three months old, three (3) children are one years old, and one (1) child is two years old. The two-year-old child is in the process of transitioning to space number two (2); however, the child was in space number one. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember, children under one year old hold must be kept separate from children two years old and older. You moved the two-year-old child to space number two. This was corrected during the visit. In space number two there were seven (7) children present. One (1) one-year-old child, five (5) two-year-old children, and one (1) three-year-old child. You stated you were used to having multi-age children in one space when you were a family child care provider. Please remember children between 12 and 24 months of age cannot be grouped with children 3 years of age or older. You moved the three-year-old child to space number four. This was corrected during the visit. ANNUAL INPSECTION (FIRE INSPECTION): During today’s visit, you provided me with a copy of your current fire inspection dated May 11, 2026. Please remember your approved fire inspections must be sent to your child care consultant within one (1) week of the inspection being completed. This was corrected during the visit. ELECTIRCAL OUTLET: In space number two, there was a power stirp underneath the teacher’s desk, that did not have an electrical protective cover on it. You unplugged the appliance that was on the electrical strip and forgot to plug it back in. You plugged the appliance back into the strip. This was corrected during the visit. TRANSPORTATION: The Ford E350 Van is used to transport children. The right front passenger tire tread was less than 2/32 inches. Please remember all tires on a vehicle used to transport children can be no less than 2/32 of an inch tread. REMINDERS: QRIS-PATHWAY TO THE STARS: Your last Rated License visit was conducted in December 2025; you will complete your next Rated License visit prior to December 2028. We discussed the Pathway to the Stars, and I’m going to send you a follow-up email with pathway information. CRMINAL BACKGROUND CHECK-AMBCMS PORTAL: You have completed the facility’s ABCMS roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. CLEAN WATER FOR US KIDS: According to the Clean Water for Us Kids website you last tested your water for lead on May 29th and 30th, 2026. Please remember you must test your drinking and cooking water every three (3) years. According to the Clean Water for Us Kids website, you have met all the requirements for the lead paint and asbestos testing. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions about what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: RAMIE DOLL Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 12 Completed Date: 11/4/2025 Age: From 1 To 4 Total Minutes: 200 Time In: 09:15 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. This program currently operates with a Temporary License issued June 9, 2025. The temporary license is valid through December 9, 2025. This facility is owned and operated by Loving Angels Childcare Center LLC. According to the NC Secretary of State, this LLC is active but not current. According to the information listed in the NC Secretary of State’s website, you were mailed information regarding submitting an annual report. Ensure this is completed to avoid the LLC being dissolved. If the LLC becomes dissolved, it could impact the operation of this child care facility. I suggested that you contact the NC Secretary of State regarding this matter as soon as possible. You, J.Lovett, are serving as this facility’s administrator. Upon arrival, you answered the door and were present for the duration of the visit. You were observed caring for three (3) children in Room 1 until your husband, R.Lovett, arrived to assist you. You stated the assigned staff member for Room 1 is sick and is not coming to work today. Children are enrolled and you are currently using all four (4) approved rooms for care. When asked, one (1) infant is enrolled and attends during second shift. All four rooms continue to be set up for child care. The children in various groups were playing with toys made available, coloring, and interacting with assigned staff. The children also played outdoors within the fenced play area today. No school aged children were observed today. All required posted items were available for review and were current. Continue conducting fire drills and outdoor playground inspections at different times each month. No changes or renovations have been made since the building was previously operated as a child care center. I provided you with a blank staff and training worksheet during the last visit to begin working on completing. We discussed using the electronic worksheet that you can save to your computer from DCDEE’s website under the “Provider Documents and Forms” tab. I reviewed current staff records today and completed the staff and training worksheet. I only included the staff that I have not monitored in the past on the staff and training worksheet today. The following violations were documented today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfecting wipes and one (1) can of disinfecting spray were stored on a shelf in Room 1, not in locked storage. .2820(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Identifying information,, (a picture), was not attached to the emergency information for five (5) children that are transported to the facility. 10A NCAC 09 .1003(d) The violations above must be corrected immediately. Email or mail me a compliance letter addressing the correction of the violations on or before November 18, 2025. One of the violations documented today was also verified as corrected during the visit. COMPLIANCE HISTORY: The compliance history for this facility was 87% prior to today’s visit. We reviewed that all facilities must maintain at least a 75% compliance history score over an eighteen-month time frame to be in good standing with DCDEE. If a facility’s compliance history falls below 75% over an eighteen-month time frame, some type of administrative action may be issued. The violations documented today may impact the facility’s compliance history score. Technical Assistance/Consultation/Reminders Specific to Today’s Visit: STORAGE OF POTENTIALLY HAZARDOUS ITEMS: -One container of disinfecting wipes and one aerosol can of disinfecting spray were observed stored on a shelf in Room 1, but not in locked storage. The items were removed during the visit and put in the kitchen, in locked storage. We reviewed that these types of products must be stored in locked storage. If any cleaning product has additional warnings on the label, other than just “keep out of reach of children”, those products are required to be stored in locked storage. It is best to keep all cleaning products in locked storage if you are not sure what has to be locked or not. TRANSPORTATION: When asked, you are providing transportation to children in the afternoons to pick up from school, including children attending NC PreK. Upon review of the children’s applications, it was determined that five (5) children did not have identifying information (pictures) attached to their completed applications. Ensure you obtain pictures and attach them to their applications as soon as possible. You stated the outside seat belt closest to the window on the passenger side is jammed and is not operable. You further stated the Ford dealership stated they cannot get the part to fix the seat belt and the junk yard only has work vans that don’t have seat belts. No child can occupy this seat with the nonworking seat belt. BSAC TRAINING: A person can complete BSAC training via the Southwestern Child Development Commission at their own pace. You can visit the Southwestern Child Development Commission’s website to inquire about BSAC online. BSAC training is required for anyone assigned to care for school-aged children. If you care for school-aged children, BSAC training is required to be completed. You stated you help care for the school aged children in the afternoons at this time. You completed BSAC training March 27, 2025. At this time there are six (6) school-aged children enrolled, and they attend in the afternoons. SIDS TRAINING: According to information on file, two (2) staff, G.Davis and R.Fleming, are registered with Martin-Pitt Partnership for Children to ITS-SIDS training November 18, 2025. Once completed, maintain their certificates on file for review. No one can be left alone to care for infants if the staff member does not have current ITS-SIDS training. You stated the infant enrolled attends during second shift, and you are the caregiver. You have current ITS-SIDS training. RATED LICENSE ASSESSMENT: The Application for the Application for the Rated License was emailed to you and you signed the application to be evaluated using the two component Rated License. We discussed how points are determined for the various components of the Rated License. The applicable forms for the Rated License assessment will be completed during the next temporary time period visit. We discussed contacting the Workforce Education Unit regarding M.Brown’s education evaluation. We discussed the questions to ask a representative with the Workforce Education Unit pertaining to college coursework and how to verify ECE work experience to be eligible for some type of lead teacher equivalency. For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 for more information concerning WORKS. The total points for the Child Care Star Rated License will be determined around the end of November or very beginning of December. I will conduct a final temporary time period visit in the next few weeks. To earn a Three-star license and continue receiving subsidy funds, the facility must earn at least a total of seven (7) points. We reviewed the importance of hiring staff that have already completed and earned the North Carolina Early Childhood Credential or the equivalent. DCDEE’s WEBSITE: Continue reviewing the Division of Child Development and Early Education’s website for the most up to date information regarding child care requirements. DCDEE’s website is: https://ncchildcare.ncdhhs.gov/. You can access the most current NC Child Care rules, (July 1, 2025), resources, forms, sanitation rules, laws, etc. from DCDEE’s website. ANNUAL LICENSING FEE: Invoices were emailed to licensed child care facilities, November 3, 2025. You stated you received the facility's licensing fee yesterday and know to pay it online before the deadline. You will use the invoice number to pay the licensing fee online. Maintain documentation of payment on file for verification. If you have questions, please contact me at: (252)373-3074 or ramie.doll@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller, with any questions at (252)373-9809 or via email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: RAMIE DOLL Operation Type: Center Case Number: Visit Date: 8/6/2025 Number Present: 10 Completed Date: 8/6/2025 Age: From 2 To 10 Total Minutes: 280 Time In: 09:20 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. This program currently operates with a Temporary License issued June 9, 2025. The temporary license is valid through December 9, 2025. This facility is owned and operated by Loving Angels Childcare Center LLC. According to the NC Secretary of State, this LLC is current and active. You, J.Lovett, are serving as this facility’s administrator. Upon arrival, you answered the door and were present for the duration of the visit. Children are enrolled and you are currently using three (3) of the four (4) approved rooms for care. When asked, no infants are currently enrolled; therefore Room 1 is not being used as this time. All four rooms remain set up for child care. The children in various groups were playing with toys made available and interacting with assigned staff. The school aged children were playing Go Fish and working on an art project. One (1) child was observed in Room 2 with a person who you stated was a volunteer; however, this particular person was counted in the staff/child ratio. We reviewed the difference between a volunteer and an uncompensated provider. You had printed the Record Checklist for a Volunteer for this particular person and another person also working as an uncompensated provider. All required posted items were available for review and were current. Continue conducting fire drills and outdoor playground inspections at different times each month. I provided you with a copy of the space calculation worksheet for both the indoor and outdoor areas along with copies of the indoor and outdoor plans for your reference during today’s visit. We had previously reviewed the measurements for each room during the Prelicensing consultation visit as this building was used as child care center before you opened the building. No changes or renovations have been made since the building was previously operated as a child care center. I provided you with a blank staff and training worksheet today to begin working on completing. We discussed using the electronic worksheet that you can save to your computer from DCDEE’s website under the “Provider Documents and Forms” tab. I reviewed current staff records today but did not complete the staff and training worksheet. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation was not on file verifying the parents/guardians of four (4) children received a copy of the summary of NC Child Care Law brochure. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Room 2 and Room 4. GS 110-91(12); .0508(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical exam was completed August 1, 2025 for a staff member whose date of hire was July 15, 2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Proof of a negative TB skin test was dated October 19, 2021 for an uncompensated provider whose hire date was July 2, 2025. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. A qualification letter was not on file for one (1) person, S.Woods, who was working as an uncompensated provider as of July 30, 2025. A qualification letter was issued July 25, 2025 for a staff member whose hired date was July 15, 2025. A current qualification letter was not on file for one (1) person, whose qualification letter expired July 16, 2024. G.S. 110-90.2(b) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation was not on file verifying the completion of six (6) clock hours of training for one (1) staff member whose date of hire was July 15, 2025. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for an uncompensated provider, S.Woods, whose date of employment was July 30, 2025. A qualification letter expired July 16, 2024 for an uncompensated provider, B.Lovett, whose date of employment was July 30, 2025. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Signed acknowledgement of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for one (1) staff member whose date of hire was July 15, 2025. .0608(d)(1-4) The violations above must be corrected immediately. Email or mail me a compliance letter addressing the correction of the violations on or before August 20, 2025. We discussed referencing a sample compliance letter I will email you regarding how to compose a compliance letter. COMPLIANCE HISTORY: The compliance history for this facility will be reviewed after today’s visit. We reviewed that all facilities must maintain at least a 75% compliance history score over an eighteen-month time frame to be in good standing with DCDEE. If a facility’s compliance history falls below 75% over an eighteen-month time frame, some type of administrative action may be issued. The violations documented today may impact the facility’s compliance history score. Technical Assistance/Consultation/Reminders Specific to Today’s Visit: CRIMINAL BACKGROUND CHECK QUALIFICATIONS: We reviewed that if someone has never been qualified such as S.Woods, she cannot return to the facility until she has a qualification letter via DCDEE’s Criminal Record Check Unit. We discussed a person can serve as a volunteer and not be counted in the staff/child ratio and not have a criminal background check qualification letter; however, Ms. Woods was being used as an uncompensated provider today as she was caring for one (1) child by herself. You stated she was being used as a volunteer and you had printed the volunteer checklist from DCDEE’s website and stapled it to the inside of her staff file; however, because she was counted in the staff/child ratio, what she was required to have on file changed. If she or anyone else is not compensated but is counted in the staff/child ratio or has any supervision of children, the person is required to have a valid criminal background check qualification letter on file for review. A second person was working as an uncompensated provider today but was cooking breakfast during the visit. You stated she has been counted in the staff/child ratio in the past. This second person, B.Lovett, also had a staff file available for review, but did not have a current criminal background check qualification letter. Ms. Lovett’s qualification letter expired July 16, 2024, per information reflected in the ABCMS portal from DCDEE’s website. We reviewed that if Ms. Lovett continues to work as an uncompensated provider, she must complete the criminal background check process and be qualified within the next 15 calendar days, on or before August 21, 2025. You stated both Ms. Woods and Ms. Lovett were assisting you temporarily and would be returning to college and work in the near future. You also stated you plan to have both staff complete the criminal background check process so they can be used at the facility where needed in the future. Maintain copies of qualification letters on file for staff. One staff member was hired before she was qualified. She was hired July 12, 2025, and her qualification was dated July 25, 2025. A person is required to be qualified prior to employment, and a copy of a valid qualification letter must be on file for review. STAFF RECORDS: -We reviewed that when orientation training is completed with staff, document the information on the orientation training form to reflect the completion of the training. Set reminders of when orientation training is due for staff, whether it is via a calendar or a phone reminder. You can also turn the orientation folder to the side in the staff file to remind you if something is due or action is needed. -Continue to use the Staff Records Checklist to document when information is due or when it was completed and on file. This checklist can be stapled to the inside or outside of a staff member’s file. -Review the facility’s developed Shaken Baby Syndrome and Abusive Head Trauma policy with all staff and ensure they sign a statement acknowledging the receipt of the policy. Maintain the signed acknowledgement on file for review. -Either a completed and signed TB screening form or proof of a negative TB skin test can be accepted if completed within the last 12 months prior to a person’s hire date. If a person’s TB skin test was read negative more than 12 months after their hire date, a new TB skin test must be completed and read negative, or the completion of a TB screening form is required before they can begin working. -A medical exam can also be accepted if completed within the last 12 months prior to a person’s hire date. A medical exam is required to be completed and on file prior to hire. -Ensure a medical exam, TB skin test result and/or TB screening form, and a staff health questionnaire are kept separate from other staff forms and information. You can keep this information in a separate folder for all staff. ACTIVITY PLAN: A current activity plan is required for each age group. Ensure the activity plan is posted and available for review. An activity plan can be completed and posted on the Friday before the next week to ensure a current plan is posted. You stated due to recent staff changes the activity plans were not completed as required. CHILDREN’S RECORDS: A sampling of children’s records were reviewed today. Review the Children’s Records checklist and check off/document when information is required to be completed or when completed. You can develop a statement that parents sign and date acknowledging the receipt of the summary of NC Child Care law. A copy of the summary of NC Child Care law was on file for the children’s records monitored today but no signed and date acknowledgment was on file verifying the summary was reviewed with the parents/guardians. Check all children’s records to ensure the required forms and signatures are on file and available for review. CPR AND FIRST AID: We reviewed the list of approved CPR and First Aid agencies today. I printed and provided you with a copy of the approved agencies list from DCDEE’s website. HEALTH AND SAFETY TRAININGS: Health and Safety training topics must be completed within the first year and every five years thereafter. The health and safety trainings are offered for free via DCDEE Moodle. Staff have to use their individual NCID and password to log into Moodle. 1. Go to the DCDEE website: https://ncchildcare.ncdhhs.gov and click on Provider, Training and Professional Development, DCDEE Moodle. OR go directly to the Moodle site - https://www.dcdee.moodle.nc.gov 2. In the upper right corner click login and type in your individual NCID and password 3. Scroll down to the bottom of the page until you see a search bar 4. Type in ”2025 CCDF health and safety in child care” 5. The training module will come up, click “self-enroll.” 6. Eight different trainings will show that you can take 7. A 9th training has been added regarding medication. Go back to the search bar and type 2024 Part 1: Medications in child care to access. 8. Reminder: print your training certificate upon completion and record onto your ongoing training log Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire and every five years. This training must be completed the first time via the Prevent Child Abuse NC website: www.preventchildabusenc.org. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. FIRE DRILLS AND OUTDOOR INSPECTIONS: Continue conducting fire drills are each month and when children are enrolled and present. When you conduct fire drills, conduct the drills at different times each month. Contact the fire alarm company to ask that the fire alarm system be put into “test” mode so the fire drill can be conducted. Once the drill is completed, call the fire alarm company to have the alarm taken out of “test” mode. Ensure outdoor inspections are completed using the inspection form that can be printed from the Provider Documents and Forms tab from DCDEE’s website. You can use a calendar or your phone to set reminders each month to complete both a fire drill and an outdoor inspection. EMERGENCY PREPAREDNESS AND RESPONSE TRAINING: When asked, you are currently working on completing the facility’s EPR plan via the Risk Management Portal. Print the EPR plan once complete and maintain it on file for review. Ensure you follow the EPR plan once developed and make necessary changes via the Portal when needed, such as if your alternate location where you would take children changed. The EPR plan must be reviewed annually and with any new staff when hired. Maintain documentation of the EPR plan review on file. BSAC TRAINING: A person can complete BSAC training via the Southwestern Child Development Commission at their own pace. You can visit the Southwestern Child Development Commission’s website to inquire about BSAC online. BSAC training is required for anyone assigned to care for school-aged children. RATED LICENSE ASSESSMENT: The Application for the Application for the Rated License was emailed to you and you signed the application to be evaluated using the two component Rated License. We discussed how points are determined for the various components of the Rated License. We also reviewed that as of July 1, 2025 a QRIS (Quality Rating and Improvement System) system was approved, and child care rules have been developed pertaining to the new rating system. DCDEE has held webinars and information sessions regarding the QRIS system. There will be pathways for a facility to choose to met for the rated license. Further information is forthcoming about the QRIS. Make sure you are receiving emails from DCDEE and Raise NC Newsletters. Consultants will also host meetings for child care providers regarding QRIS. Invitations will be forthcoming for the meetings. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user to maintain an individual North Carolina Identity Management (NCID) username and password. Electronic official transcripts can be submitted to the Workforce Education Unit from a person’s college or university provided the school participates with the National Clearing House. If not, then official transcripts must be mailed to the Workforce Education Unit at DCDEE for evaluation. All staff education should be completed before the fifth month, (November 2025), of the temporary time period as a rated license will need to be processed before the end date of the temporary license. We reviewed any staff that are not listed and evaluated via WORKS to create a WORKS account and apply for the appropriate position before submitting an official transcript so that the Workforce Education Unit is aware of what needs to be evaluated for a person. We reviewed how to access DCEEE’s WORKS logon link today via DCDEE’s website. Contact me if you have any questions. For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 for more information concerning WORKS. The total points for the Child Care Star Rated License will be determined around the 5th month (November) before the end of the temporary time period. To earn a Three-star license and continue receiving subsidy funds, the facility must earn at least a total of seven (7) points. We reviewed the importance of hiring staff that have already completed and earned the North Carolina Early Childhood Credential or the equivalent. DCDEE’s WEBSITE: Continue reviewing the Division of Child Development and Early Education’s website for the most up to date information regarding child care requirements. DCDEE’s website is: https://ncchildcare.ncdhhs.gov/. You can access the most current NC Child Care rules, (November 1, 2024), resources, forms, sanitation rules, laws, etc. from DCDEE’s website. If you have questions, please contact me at: (252)373-3074 or ramie.doll@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller, with any questions at (252)373-9809 or via email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: RAMIE DOLL Operation Type: Center Case Number: Visit Date: 8/6/2025 Number Present: 10 Completed Date: 8/6/2025 Age: From 2 To 10 Total Minutes: 280 Time In: 09:20 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. This program currently operates with a Temporary License issued June 9, 2025. The temporary license is valid through December 9, 2025. This facility is owned and operated by Loving Angels Childcare Center LLC. According to the NC Secretary of State, this LLC is current and active. You, J.Lovett, are serving as this facility’s administrator. Upon arrival, you answered the door and were present for the duration of the visit. Children are enrolled and you are currently using three (3) of the four (4) approved rooms for care. When asked, no infants are currently enrolled; therefore Room 1 is not being used as this time. All four rooms remain set up for child care. The children in various groups were playing with toys made available and interacting with assigned staff. The school aged children were playing Go Fish and working on an art project. One (1) child was observed in Room 2 with a person who you stated was a volunteer; however, this particular person was counted in the staff/child ratio. We reviewed the difference between a volunteer and an uncompensated provider. You had printed the Record Checklist for a Volunteer for this particular person and another person also working as an uncompensated provider. All required posted items were available for review and were current. Continue conducting fire drills and outdoor playground inspections at different times each month. I provided you with a copy of the space calculation worksheet for both the indoor and outdoor areas along with copies of the indoor and outdoor plans for your reference during today’s visit. We had previously reviewed the measurements for each room during the Prelicensing consultation visit as this building was used as child care center before you opened the building. No changes or renovations have been made since the building was previously operated as a child care center. I provided you with a blank staff and training worksheet today to begin working on completing. We discussed using the electronic worksheet that you can save to your computer from DCDEE’s website under the “Provider Documents and Forms” tab. I reviewed current staff records today but did not complete the staff and training worksheet. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation was not on file verifying the parents/guardians of four (4) children received a copy of the summary of NC Child Care Law brochure. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Room 2 and Room 4. GS 110-91(12); .0508(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical exam was completed August 1, 2025 for a staff member whose date of hire was July 15, 2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Proof of a negative TB skin test was dated October 19, 2021 for an uncompensated provider whose hire date was July 2, 2025. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. A qualification letter was not on file for one (1) person, S.Woods, who was working as an uncompensated provider as of July 30, 2025. A qualification letter was issued July 25, 2025 for a staff member whose hired date was July 15, 2025. A current qualification letter was not on file for one (1) person, whose qualification letter expired July 16, 2024. G.S. 110-90.2(b) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation was not on file verifying the completion of six (6) clock hours of training for one (1) staff member whose date of hire was July 15, 2025. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for an uncompensated provider, S.Woods, whose date of employment was July 30, 2025. A qualification letter expired July 16, 2024 for an uncompensated provider, B.Lovett, whose date of employment was July 30, 2025. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Signed acknowledgement of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for one (1) staff member whose date of hire was July 15, 2025. .0608(d)(1-4) The violations above must be corrected immediately. Email or mail me a compliance letter addressing the correction of the violations on or before August 20, 2025. We discussed referencing a sample compliance letter I will email you regarding how to compose a compliance letter. COMPLIANCE HISTORY: The compliance history for this facility will be reviewed after today’s visit. We reviewed that all facilities must maintain at least a 75% compliance history score over an eighteen-month time frame to be in good standing with DCDEE. If a facility’s compliance history falls below 75% over an eighteen-month time frame, some type of administrative action may be issued. The violations documented today may impact the facility’s compliance history score. Technical Assistance/Consultation/Reminders Specific to Today’s Visit: CRIMINAL BACKGROUND CHECK QUALIFICATIONS: We reviewed that if someone has never been qualified such as S.Woods, she cannot return to the facility until she has a qualification letter via DCDEE’s Criminal Record Check Unit. We discussed a person can serve as a volunteer and not be counted in the staff/child ratio and not have a criminal background check qualification letter; however, Ms. Woods was being used as an uncompensated provider today as she was caring for one (1) child by herself. You stated she was being used as a volunteer and you had printed the volunteer checklist from DCDEE’s website and stapled it to the inside of her staff file; however, because she was counted in the staff/child ratio, what she was required to have on file changed. If she or anyone else is not compensated but is counted in the staff/child ratio or has any supervision of children, the person is required to have a valid criminal background check qualification letter on file for review. A second person was working as an uncompensated provider today but was cooking breakfast during the visit. You stated she has been counted in the staff/child ratio in the past. This second person, B.Lovett, also had a staff file available for review, but did not have a current criminal background check qualification letter. Ms. Lovett’s qualification letter expired July 16, 2024, per information reflected in the ABCMS portal from DCDEE’s website. We reviewed that if Ms. Lovett continues to work as an uncompensated provider, she must complete the criminal background check process and be qualified within the next 15 calendar days, on or before August 21, 2025. You stated both Ms. Woods and Ms. Lovett were assisting you temporarily and would be returning to college and work in the near future. You also stated you plan to have both staff complete the criminal background check process so they can be used at the facility where needed in the future. Maintain copies of qualification letters on file for staff. One staff member was hired before she was qualified. She was hired July 12, 2025, and her qualification was dated July 25, 2025. A person is required to be qualified prior to employment, and a copy of a valid qualification letter must be on file for review. STAFF RECORDS: -We reviewed that when orientation training is completed with staff, document the information on the orientation training form to reflect the completion of the training. Set reminders of when orientation training is due for staff, whether it is via a calendar or a phone reminder. You can also turn the orientation folder to the side in the staff file to remind you if something is due or action is needed. -Continue to use the Staff Records Checklist to document when information is due or when it was completed and on file. This checklist can be stapled to the inside or outside of a staff member’s file. -Review the facility’s developed Shaken Baby Syndrome and Abusive Head Trauma policy with all staff and ensure they sign a statement acknowledging the receipt of the policy. Maintain the signed acknowledgement on file for review. -Either a completed and signed TB screening form or proof of a negative TB skin test can be accepted if completed within the last 12 months prior to a person’s hire date. If a person’s TB skin test was read negative more than 12 months after their hire date, a new TB skin test must be completed and read negative, or the completion of a TB screening form is required before they can begin working. -A medical exam can also be accepted if completed within the last 12 months prior to a person’s hire date. A medical exam is required to be completed and on file prior to hire. -Ensure a medical exam, TB skin test result and/or TB screening form, and a staff health questionnaire are kept separate from other staff forms and information. You can keep this information in a separate folder for all staff. ACTIVITY PLAN: A current activity plan is required for each age group. Ensure the activity plan is posted and available for review. An activity plan can be completed and posted on the Friday before the next week to ensure a current plan is posted. You stated due to recent staff changes the activity plans were not completed as required. CHILDREN’S RECORDS: A sampling of children’s records were reviewed today. Review the Children’s Records checklist and check off/document when information is required to be completed or when completed. You can develop a statement that parents sign and date acknowledging the receipt of the summary of NC Child Care law. A copy of the summary of NC Child Care law was on file for the children’s records monitored today but no signed and date acknowledgment was on file verifying the summary was reviewed with the parents/guardians. Check all children’s records to ensure the required forms and signatures are on file and available for review. CPR AND FIRST AID: We reviewed the list of approved CPR and First Aid agencies today. I printed and provided you with a copy of the approved agencies list from DCDEE’s website. HEALTH AND SAFETY TRAININGS: Health and Safety training topics must be completed within the first year and every five years thereafter. The health and safety trainings are offered for free via DCDEE Moodle. Staff have to use their individual NCID and password to log into Moodle. 1. Go to the DCDEE website: https://ncchildcare.ncdhhs.gov and click on Provider, Training and Professional Development, DCDEE Moodle. OR go directly to the Moodle site - https://www.dcdee.moodle.nc.gov 2. In the upper right corner click login and type in your individual NCID and password 3. Scroll down to the bottom of the page until you see a search bar 4. Type in ”2025 CCDF health and safety in child care” 5. The training module will come up, click “self-enroll.” 6. Eight different trainings will show that you can take 7. A 9th training has been added regarding medication. Go back to the search bar and type 2024 Part 1: Medications in child care to access. 8. Reminder: print your training certificate upon completion and record onto your ongoing training log Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire and every five years. This training must be completed the first time via the Prevent Child Abuse NC website: www.preventchildabusenc.org. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. FIRE DRILLS AND OUTDOOR INSPECTIONS: Continue conducting fire drills are each month and when children are enrolled and present. When you conduct fire drills, conduct the drills at different times each month. Contact the fire alarm company to ask that the fire alarm system be put into “test” mode so the fire drill can be conducted. Once the drill is completed, call the fire alarm company to have the alarm taken out of “test” mode. Ensure outdoor inspections are completed using the inspection form that can be printed from the Provider Documents and Forms tab from DCDEE’s website. You can use a calendar or your phone to set reminders each month to complete both a fire drill and an outdoor inspection. EMERGENCY PREPAREDNESS AND RESPONSE TRAINING: When asked, you are currently working on completing the facility’s EPR plan via the Risk Management Portal. Print the EPR plan once complete and maintain it on file for review. Ensure you follow the EPR plan once developed and make necessary changes via the Portal when needed, such as if your alternate location where you would take children changed. The EPR plan must be reviewed annually and with any new staff when hired. Maintain documentation of the EPR plan review on file. BSAC TRAINING: A person can complete BSAC training via the Southwestern Child Development Commission at their own pace. You can visit the Southwestern Child Development Commission’s website to inquire about BSAC online. BSAC training is required for anyone assigned to care for school-aged children. RATED LICENSE ASSESSMENT: The Application for the Application for the Rated License was emailed to you and you signed the application to be evaluated using the two component Rated License. We discussed how points are determined for the various components of the Rated License. We also reviewed that as of July 1, 2025 a QRIS (Quality Rating and Improvement System) system was approved, and child care rules have been developed pertaining to the new rating system. DCDEE has held webinars and information sessions regarding the QRIS system. There will be pathways for a facility to choose to met for the rated license. Further information is forthcoming about the QRIS. Make sure you are receiving emails from DCDEE and Raise NC Newsletters. Consultants will also host meetings for child care providers regarding QRIS. Invitations will be forthcoming for the meetings. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user to maintain an individual North Carolina Identity Management (NCID) username and password. Electronic official transcripts can be submitted to the Workforce Education Unit from a person’s college or university provided the school participates with the National Clearing House. If not, then official transcripts must be mailed to the Workforce Education Unit at DCDEE for evaluation. All staff education should be completed before the fifth month, (November 2025), of the temporary time period as a rated license will need to be processed before the end date of the temporary license. We reviewed any staff that are not listed and evaluated via WORKS to create a WORKS account and apply for the appropriate position before submitting an official transcript so that the Workforce Education Unit is aware of what needs to be evaluated for a person. We reviewed how to access DCEEE’s WORKS logon link today via DCDEE’s website. Contact me if you have any questions. For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 for more information concerning WORKS. The total points for the Child Care Star Rated License will be determined around the 5th month (November) before the end of the temporary time period. To earn a Three-star license and continue receiving subsidy funds, the facility must earn at least a total of seven (7) points. We reviewed the importance of hiring staff that have already completed and earned the North Carolina Early Childhood Credential or the equivalent. DCDEE’s WEBSITE: Continue reviewing the Division of Child Development and Early Education’s website for the most up to date information regarding child care requirements. DCDEE’s website is: https://ncchildcare.ncdhhs.gov/. You can access the most current NC Child Care rules, (November 1, 2024), resources, forms, sanitation rules, laws, etc. from DCDEE’s website. If you have questions, please contact me at: (252)373-3074 or ramie.doll@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller, with any questions at (252)373-9809 or via email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: RAMIE DOLL Operation Type: Center Case Number: Visit Date: 8/6/2025 Number Present: 10 Completed Date: 8/6/2025 Age: From 2 To 10 Total Minutes: 280 Time In: 09:20 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. This program currently operates with a Temporary License issued June 9, 2025. The temporary license is valid through December 9, 2025. This facility is owned and operated by Loving Angels Childcare Center LLC. According to the NC Secretary of State, this LLC is current and active. You, J.Lovett, are serving as this facility’s administrator. Upon arrival, you answered the door and were present for the duration of the visit. Children are enrolled and you are currently using three (3) of the four (4) approved rooms for care. When asked, no infants are currently enrolled; therefore Room 1 is not being used as this time. All four rooms remain set up for child care. The children in various groups were playing with toys made available and interacting with assigned staff. The school aged children were playing Go Fish and working on an art project. One (1) child was observed in Room 2 with a person who you stated was a volunteer; however, this particular person was counted in the staff/child ratio. We reviewed the difference between a volunteer and an uncompensated provider. You had printed the Record Checklist for a Volunteer for this particular person and another person also working as an uncompensated provider. All required posted items were available for review and were current. Continue conducting fire drills and outdoor playground inspections at different times each month. I provided you with a copy of the space calculation worksheet for both the indoor and outdoor areas along with copies of the indoor and outdoor plans for your reference during today’s visit. We had previously reviewed the measurements for each room during the Prelicensing consultation visit as this building was used as child care center before you opened the building. No changes or renovations have been made since the building was previously operated as a child care center. I provided you with a blank staff and training worksheet today to begin working on completing. We discussed using the electronic worksheet that you can save to your computer from DCDEE’s website under the “Provider Documents and Forms” tab. I reviewed current staff records today but did not complete the staff and training worksheet. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation was not on file verifying the parents/guardians of four (4) children received a copy of the summary of NC Child Care Law brochure. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Room 2 and Room 4. GS 110-91(12); .0508(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical exam was completed August 1, 2025 for a staff member whose date of hire was July 15, 2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Proof of a negative TB skin test was dated October 19, 2021 for an uncompensated provider whose hire date was July 2, 2025. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. A qualification letter was not on file for one (1) person, S.Woods, who was working as an uncompensated provider as of July 30, 2025. A qualification letter was issued July 25, 2025 for a staff member whose hired date was July 15, 2025. A current qualification letter was not on file for one (1) person, whose qualification letter expired July 16, 2024. G.S. 110-90.2(b) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation was not on file verifying the completion of six (6) clock hours of training for one (1) staff member whose date of hire was July 15, 2025. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for an uncompensated provider, S.Woods, whose date of employment was July 30, 2025. A qualification letter expired July 16, 2024 for an uncompensated provider, B.Lovett, whose date of employment was July 30, 2025. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Signed acknowledgement of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for one (1) staff member whose date of hire was July 15, 2025. .0608(d)(1-4) The violations above must be corrected immediately. Email or mail me a compliance letter addressing the correction of the violations on or before August 20, 2025. We discussed referencing a sample compliance letter I will email you regarding how to compose a compliance letter. COMPLIANCE HISTORY: The compliance history for this facility will be reviewed after today’s visit. We reviewed that all facilities must maintain at least a 75% compliance history score over an eighteen-month time frame to be in good standing with DCDEE. If a facility’s compliance history falls below 75% over an eighteen-month time frame, some type of administrative action may be issued. The violations documented today may impact the facility’s compliance history score. Technical Assistance/Consultation/Reminders Specific to Today’s Visit: CRIMINAL BACKGROUND CHECK QUALIFICATIONS: We reviewed that if someone has never been qualified such as S.Woods, she cannot return to the facility until she has a qualification letter via DCDEE’s Criminal Record Check Unit. We discussed a person can serve as a volunteer and not be counted in the staff/child ratio and not have a criminal background check qualification letter; however, Ms. Woods was being used as an uncompensated provider today as she was caring for one (1) child by herself. You stated she was being used as a volunteer and you had printed the volunteer checklist from DCDEE’s website and stapled it to the inside of her staff file; however, because she was counted in the staff/child ratio, what she was required to have on file changed. If she or anyone else is not compensated but is counted in the staff/child ratio or has any supervision of children, the person is required to have a valid criminal background check qualification letter on file for review. A second person was working as an uncompensated provider today but was cooking breakfast during the visit. You stated she has been counted in the staff/child ratio in the past. This second person, B.Lovett, also had a staff file available for review, but did not have a current criminal background check qualification letter. Ms. Lovett’s qualification letter expired July 16, 2024, per information reflected in the ABCMS portal from DCDEE’s website. We reviewed that if Ms. Lovett continues to work as an uncompensated provider, she must complete the criminal background check process and be qualified within the next 15 calendar days, on or before August 21, 2025. You stated both Ms. Woods and Ms. Lovett were assisting you temporarily and would be returning to college and work in the near future. You also stated you plan to have both staff complete the criminal background check process so they can be used at the facility where needed in the future. Maintain copies of qualification letters on file for staff. One staff member was hired before she was qualified. She was hired July 12, 2025, and her qualification was dated July 25, 2025. A person is required to be qualified prior to employment, and a copy of a valid qualification letter must be on file for review. STAFF RECORDS: -We reviewed that when orientation training is completed with staff, document the information on the orientation training form to reflect the completion of the training. Set reminders of when orientation training is due for staff, whether it is via a calendar or a phone reminder. You can also turn the orientation folder to the side in the staff file to remind you if something is due or action is needed. -Continue to use the Staff Records Checklist to document when information is due or when it was completed and on file. This checklist can be stapled to the inside or outside of a staff member’s file. -Review the facility’s developed Shaken Baby Syndrome and Abusive Head Trauma policy with all staff and ensure they sign a statement acknowledging the receipt of the policy. Maintain the signed acknowledgement on file for review. -Either a completed and signed TB screening form or proof of a negative TB skin test can be accepted if completed within the last 12 months prior to a person’s hire date. If a person’s TB skin test was read negative more than 12 months after their hire date, a new TB skin test must be completed and read negative, or the completion of a TB screening form is required before they can begin working. -A medical exam can also be accepted if completed within the last 12 months prior to a person’s hire date. A medical exam is required to be completed and on file prior to hire. -Ensure a medical exam, TB skin test result and/or TB screening form, and a staff health questionnaire are kept separate from other staff forms and information. You can keep this information in a separate folder for all staff. ACTIVITY PLAN: A current activity plan is required for each age group. Ensure the activity plan is posted and available for review. An activity plan can be completed and posted on the Friday before the next week to ensure a current plan is posted. You stated due to recent staff changes the activity plans were not completed as required. CHILDREN’S RECORDS: A sampling of children’s records were reviewed today. Review the Children’s Records checklist and check off/document when information is required to be completed or when completed. You can develop a statement that parents sign and date acknowledging the receipt of the summary of NC Child Care law. A copy of the summary of NC Child Care law was on file for the children’s records monitored today but no signed and date acknowledgment was on file verifying the summary was reviewed with the parents/guardians. Check all children’s records to ensure the required forms and signatures are on file and available for review. CPR AND FIRST AID: We reviewed the list of approved CPR and First Aid agencies today. I printed and provided you with a copy of the approved agencies list from DCDEE’s website. HEALTH AND SAFETY TRAININGS: Health and Safety training topics must be completed within the first year and every five years thereafter. The health and safety trainings are offered for free via DCDEE Moodle. Staff have to use their individual NCID and password to log into Moodle. 1. Go to the DCDEE website: https://ncchildcare.ncdhhs.gov and click on Provider, Training and Professional Development, DCDEE Moodle. OR go directly to the Moodle site - https://www.dcdee.moodle.nc.gov 2. In the upper right corner click login and type in your individual NCID and password 3. Scroll down to the bottom of the page until you see a search bar 4. Type in ”2025 CCDF health and safety in child care” 5. The training module will come up, click “self-enroll.” 6. Eight different trainings will show that you can take 7. A 9th training has been added regarding medication. Go back to the search bar and type 2024 Part 1: Medications in child care to access. 8. Reminder: print your training certificate upon completion and record onto your ongoing training log Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire and every five years. This training must be completed the first time via the Prevent Child Abuse NC website: www.preventchildabusenc.org. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. FIRE DRILLS AND OUTDOOR INSPECTIONS: Continue conducting fire drills are each month and when children are enrolled and present. When you conduct fire drills, conduct the drills at different times each month. Contact the fire alarm company to ask that the fire alarm system be put into “test” mode so the fire drill can be conducted. Once the drill is completed, call the fire alarm company to have the alarm taken out of “test” mode. Ensure outdoor inspections are completed using the inspection form that can be printed from the Provider Documents and Forms tab from DCDEE’s website. You can use a calendar or your phone to set reminders each month to complete both a fire drill and an outdoor inspection. EMERGENCY PREPAREDNESS AND RESPONSE TRAINING: When asked, you are currently working on completing the facility’s EPR plan via the Risk Management Portal. Print the EPR plan once complete and maintain it on file for review. Ensure you follow the EPR plan once developed and make necessary changes via the Portal when needed, such as if your alternate location where you would take children changed. The EPR plan must be reviewed annually and with any new staff when hired. Maintain documentation of the EPR plan review on file. BSAC TRAINING: A person can complete BSAC training via the Southwestern Child Development Commission at their own pace. You can visit the Southwestern Child Development Commission’s website to inquire about BSAC online. BSAC training is required for anyone assigned to care for school-aged children. RATED LICENSE ASSESSMENT: The Application for the Application for the Rated License was emailed to you and you signed the application to be evaluated using the two component Rated License. We discussed how points are determined for the various components of the Rated License. We also reviewed that as of July 1, 2025 a QRIS (Quality Rating and Improvement System) system was approved, and child care rules have been developed pertaining to the new rating system. DCDEE has held webinars and information sessions regarding the QRIS system. There will be pathways for a facility to choose to met for the rated license. Further information is forthcoming about the QRIS. Make sure you are receiving emails from DCDEE and Raise NC Newsletters. Consultants will also host meetings for child care providers regarding QRIS. Invitations will be forthcoming for the meetings. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user to maintain an individual North Carolina Identity Management (NCID) username and password. Electronic official transcripts can be submitted to the Workforce Education Unit from a person’s college or university provided the school participates with the National Clearing House. If not, then official transcripts must be mailed to the Workforce Education Unit at DCDEE for evaluation. All staff education should be completed before the fifth month, (November 2025), of the temporary time period as a rated license will need to be processed before the end date of the temporary license. We reviewed any staff that are not listed and evaluated via WORKS to create a WORKS account and apply for the appropriate position before submitting an official transcript so that the Workforce Education Unit is aware of what needs to be evaluated for a person. We reviewed how to access DCEEE’s WORKS logon link today via DCDEE’s website. Contact me if you have any questions. For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 for more information concerning WORKS. The total points for the Child Care Star Rated License will be determined around the 5th month (November) before the end of the temporary time period. To earn a Three-star license and continue receiving subsidy funds, the facility must earn at least a total of seven (7) points. We reviewed the importance of hiring staff that have already completed and earned the North Carolina Early Childhood Credential or the equivalent. DCDEE’s WEBSITE: Continue reviewing the Division of Child Development and Early Education’s website for the most up to date information regarding child care requirements. DCDEE’s website is: https://ncchildcare.ncdhhs.gov/. You can access the most current NC Child Care rules, (November 1, 2024), resources, forms, sanitation rules, laws, etc. from DCDEE’s website. If you have questions, please contact me at: (252)373-3074 or ramie.doll@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller, with any questions at (252)373-9809 or via email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Loving Angels Childcare Center Facility ID: 33000521 Consultant: RAMIE DOLL Operation Type: Center Case Number: Visit Date: 8/6/2025 Number Present: 10 Completed Date: 8/6/2025 Age: From 2 To 10 Total Minutes: 280 Time In: 09:20 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. This program currently operates with a Temporary License issued June 9, 2025. The temporary license is valid through December 9, 2025. This facility is owned and operated by Loving Angels Childcare Center LLC. According to the NC Secretary of State, this LLC is current and active. You, J.Lovett, are serving as this facility’s administrator. Upon arrival, you answered the door and were present for the duration of the visit. Children are enrolled and you are currently using three (3) of the four (4) approved rooms for care. When asked, no infants are currently enrolled; therefore Room 1 is not being used as this time. All four rooms remain set up for child care. The children in various groups were playing with toys made available and interacting with assigned staff. The school aged children were playing Go Fish and working on an art project. One (1) child was observed in Room 2 with a person who you stated was a volunteer; however, this particular person was counted in the staff/child ratio. We reviewed the difference between a volunteer and an uncompensated provider. You had printed the Record Checklist for a Volunteer for this particular person and another person also working as an uncompensated provider. All required posted items were available for review and were current. Continue conducting fire drills and outdoor playground inspections at different times each month. I provided you with a copy of the space calculation worksheet for both the indoor and outdoor areas along with copies of the indoor and outdoor plans for your reference during today’s visit. We had previously reviewed the measurements for each room during the Prelicensing consultation visit as this building was used as child care center before you opened the building. No changes or renovations have been made since the building was previously operated as a child care center. I provided you with a blank staff and training worksheet today to begin working on completing. We discussed using the electronic worksheet that you can save to your computer from DCDEE’s website under the “Provider Documents and Forms” tab. I reviewed current staff records today but did not complete the staff and training worksheet. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation was not on file verifying the parents/guardians of four (4) children received a copy of the summary of NC Child Care Law brochure. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Room 2 and Room 4. GS 110-91(12); .0508(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical exam was completed August 1, 2025 for a staff member whose date of hire was July 15, 2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Proof of a negative TB skin test was dated October 19, 2021 for an uncompensated provider whose hire date was July 2, 2025. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. A qualification letter was not on file for one (1) person, S.Woods, who was working as an uncompensated provider as of July 30, 2025. A qualification letter was issued July 25, 2025 for a staff member whose hired date was July 15, 2025. A current qualification letter was not on file for one (1) person, whose qualification letter expired July 16, 2024. G.S. 110-90.2(b) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation was not on file verifying the completion of six (6) clock hours of training for one (1) staff member whose date of hire was July 15, 2025. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for an uncompensated provider, S.Woods, whose date of employment was July 30, 2025. A qualification letter expired July 16, 2024 for an uncompensated provider, B.Lovett, whose date of employment was July 30, 2025. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Signed acknowledgement of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for one (1) staff member whose date of hire was July 15, 2025. .0608(d)(1-4) The violations above must be corrected immediately. Email or mail me a compliance letter addressing the correction of the violations on or before August 20, 2025. We discussed referencing a sample compliance letter I will email you regarding how to compose a compliance letter. COMPLIANCE HISTORY: The compliance history for this facility will be reviewed after today’s visit. We reviewed that all facilities must maintain at least a 75% compliance history score over an eighteen-month time frame to be in good standing with DCDEE. If a facility’s compliance history falls below 75% over an eighteen-month time frame, some type of administrative action may be issued. The violations documented today may impact the facility’s compliance history score. Technical Assistance/Consultation/Reminders Specific to Today’s Visit: CRIMINAL BACKGROUND CHECK QUALIFICATIONS: We reviewed that if someone has never been qualified such as S.Woods, she cannot return to the facility until she has a qualification letter via DCDEE’s Criminal Record Check Unit. We discussed a person can serve as a volunteer and not be counted in the staff/child ratio and not have a criminal background check qualification letter; however, Ms. Woods was being used as an uncompensated provider today as she was caring for one (1) child by herself. You stated she was being used as a volunteer and you had printed the volunteer checklist from DCDEE’s website and stapled it to the inside of her staff file; however, because she was counted in the staff/child ratio, what she was required to have on file changed. If she or anyone else is not compensated but is counted in the staff/child ratio or has any supervision of children, the person is required to have a valid criminal background check qualification letter on file for review. A second person was working as an uncompensated provider today but was cooking breakfast during the visit. You stated she has been counted in the staff/child ratio in the past. This second person, B.Lovett, also had a staff file available for review, but did not have a current criminal background check qualification letter. Ms. Lovett’s qualification letter expired July 16, 2024, per information reflected in the ABCMS portal from DCDEE’s website. We reviewed that if Ms. Lovett continues to work as an uncompensated provider, she must complete the criminal background check process and be qualified within the next 15 calendar days, on or before August 21, 2025. You stated both Ms. Woods and Ms. Lovett were assisting you temporarily and would be returning to college and work in the near future. You also stated you plan to have both staff complete the criminal background check process so they can be used at the facility where needed in the future. Maintain copies of qualification letters on file for staff. One staff member was hired before she was qualified. She was hired July 12, 2025, and her qualification was dated July 25, 2025. A person is required to be qualified prior to employment, and a copy of a valid qualification letter must be on file for review. STAFF RECORDS: -We reviewed that when orientation training is completed with staff, document the information on the orientation training form to reflect the completion of the training. Set reminders of when orientation training is due for staff, whether it is via a calendar or a phone reminder. You can also turn the orientation folder to the side in the staff file to remind you if something is due or action is needed. -Continue to use the Staff Records Checklist to document when information is due or when it was completed and on file. This checklist can be stapled to the inside or outside of a staff member’s file. -Review the facility’s developed Shaken Baby Syndrome and Abusive Head Trauma policy with all staff and ensure they sign a statement acknowledging the receipt of the policy. Maintain the signed acknowledgement on file for review. -Either a completed and signed TB screening form or proof of a negative TB skin test can be accepted if completed within the last 12 months prior to a person’s hire date. If a person’s TB skin test was read negative more than 12 months after their hire date, a new TB skin test must be completed and read negative, or the completion of a TB screening form is required before they can begin working. -A medical exam can also be accepted if completed within the last 12 months prior to a person’s hire date. A medical exam is required to be completed and on file prior to hire. -Ensure a medical exam, TB skin test result and/or TB screening form, and a staff health questionnaire are kept separate from other staff forms and information. You can keep this information in a separate folder for all staff. ACTIVITY PLAN: A current activity plan is required for each age group. Ensure the activity plan is posted and available for review. An activity plan can be completed and posted on the Friday before the next week to ensure a current plan is posted. You stated due to recent staff changes the activity plans were not completed as required. CHILDREN’S RECORDS: A sampling of children’s records were reviewed today. Review the Children’s Records checklist and check off/document when information is required to be completed or when completed. You can develop a statement that parents sign and date acknowledging the receipt of the summary of NC Child Care law. A copy of the summary of NC Child Care law was on file for the children’s records monitored today but no signed and date acknowledgment was on file verifying the summary was reviewed with the parents/guardians. Check all children’s records to ensure the required forms and signatures are on file and available for review. CPR AND FIRST AID: We reviewed the list of approved CPR and First Aid agencies today. I printed and provided you with a copy of the approved agencies list from DCDEE’s website. HEALTH AND SAFETY TRAININGS: Health and Safety training topics must be completed within the first year and every five years thereafter. The health and safety trainings are offered for free via DCDEE Moodle. Staff have to use their individual NCID and password to log into Moodle. 1. Go to the DCDEE website: https://ncchildcare.ncdhhs.gov and click on Provider, Training and Professional Development, DCDEE Moodle. OR go directly to the Moodle site - https://www.dcdee.moodle.nc.gov 2. In the upper right corner click login and type in your individual NCID and password 3. Scroll down to the bottom of the page until you see a search bar 4. Type in ”2025 CCDF health and safety in child care” 5. The training module will come up, click “self-enroll.” 6. Eight different trainings will show that you can take 7. A 9th training has been added regarding medication. Go back to the search bar and type 2024 Part 1: Medications in child care to access. 8. Reminder: print your training certificate upon completion and record onto your ongoing training log Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire and every five years. This training must be completed the first time via the Prevent Child Abuse NC website: www.preventchildabusenc.org. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. FIRE DRILLS AND OUTDOOR INSPECTIONS: Continue conducting fire drills are each month and when children are enrolled and present. When you conduct fire drills, conduct the drills at different times each month. Contact the fire alarm company to ask that the fire alarm system be put into “test” mode so the fire drill can be conducted. Once the drill is completed, call the fire alarm company to have the alarm taken out of “test” mode. Ensure outdoor inspections are completed using the inspection form that can be printed from the Provider Documents and Forms tab from DCDEE’s website. You can use a calendar or your phone to set reminders each month to complete both a fire drill and an outdoor inspection. EMERGENCY PREPAREDNESS AND RESPONSE TRAINING: When asked, you are currently working on completing the facility’s EPR plan via the Risk Management Portal. Print the EPR plan once complete and maintain it on file for review. Ensure you follow the EPR plan once developed and make necessary changes via the Portal when needed, such as if your alternate location where you would take children changed. The EPR plan must be reviewed annually and with any new staff when hired. Maintain documentation of the EPR plan review on file. BSAC TRAINING: A person can complete BSAC training via the Southwestern Child Development Commission at their own pace. You can visit the Southwestern Child Development Commission’s website to inquire about BSAC online. BSAC training is required for anyone assigned to care for school-aged children. RATED LICENSE ASSESSMENT: The Application for the Application for the Rated License was emailed to you and you signed the application to be evaluated using the two component Rated License. We discussed how points are determined for the various components of the Rated License. We also reviewed that as of July 1, 2025 a QRIS (Quality Rating and Improvement System) system was approved, and child care rules have been developed pertaining to the new rating system. DCDEE has held webinars and information sessions regarding the QRIS system. There will be pathways for a facility to choose to met for the rated license. Further information is forthcoming about the QRIS. Make sure you are receiving emails from DCDEE and Raise NC Newsletters. Consultants will also host meetings for child care providers regarding QRIS. Invitations will be forthcoming for the meetings. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user to maintain an individual North Carolina Identity Management (NCID) username and password. Electronic official transcripts can be submitted to the Workforce Education Unit from a person’s college or university provided the school participates with the National Clearing House. If not, then official transcripts must be mailed to the Workforce Education Unit at DCDEE for evaluation. All staff education should be completed before the fifth month, (November 2025), of the temporary time period as a rated license will need to be processed before the end date of the temporary license. We reviewed any staff that are not listed and evaluated via WORKS to create a WORKS account and apply for the appropriate position before submitting an official transcript so that the Workforce Education Unit is aware of what needs to be evaluated for a person. We reviewed how to access DCEEE’s WORKS logon link today via DCDEE’s website. Contact me if you have any questions. For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 for more information concerning WORKS. The total points for the Child Care Star Rated License will be determined around the 5th month (November) before the end of the temporary time period. To earn a Three-star license and continue receiving subsidy funds, the facility must earn at least a total of seven (7) points. We reviewed the importance of hiring staff that have already completed and earned the North Carolina Early Childhood Credential or the equivalent. DCDEE’s WEBSITE: Continue reviewing the Division of Child Development and Early Education’s website for the most up to date information regarding child care requirements. DCDEE’s website is: https://ncchildcare.ncdhhs.gov/. You can access the most current NC Child Care rules, (November 1, 2024), resources, forms, sanitation rules, laws, etc. from DCDEE’s website. If you have questions, please contact me at: (252)373-3074 or ramie.doll@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller, with any questions at (252)373-9809 or via email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times