10A NCAC 09 .2902 · Violation

Name of Operation: Robbinsville Elementary Developmental Day Class Facility ID: 38000037 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 9/29/2025 Number Present: 6 Completed Date: 9/29/2025 Age: From 6 To 12 Total Minutes: 180 Time In: 10:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Forsythia Cable, Lead Teacher, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 8/25/25 and is effective through 2/25/26. The restrictions include daytime care only, school age children only ages 5-12 years, and certified developmental day. Maximum capacity eighteen (18) children. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classroom was monitored as well as the playground, materials, equipment and required posted items for meeting all applicable minimum licensing requirements. Approved Fire Inspection – 8/15/25, Daytime Care Only Superior Sanitation Inspection – 8/7/25 with zero (0) Demerits; contact a Graham County Environmental Health Specialist to notify that the child care facility is in operation with children. The Clean Classrooms for Carolina Kids account has been linked to the Robbinsville Elementary School account and allows for accurate review of lead water test, lead paint hazards, and asbestos hazards. The children were observed during outdoor play, transitioning indoors, routine care. Lunch today was macaroni and cheese, fish sticks, beans, coleslaw, hushpuppies, and milk. The program provides transportation for children. The off-site verification form was not on file for transportation, staff records, and children’s records. These forms were provided to again during the visit today and can also be located on the Division's website under provider forms and documents. There are six (6) children enrolled. There are three (3) teaching staff, three (3) bus drivers, a preschool coordinator, and the administrator. The Certified Developmental Day requirements in section .2900 of the childcare rules were monitored for compliance. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 2/25/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form could not be located for the three (3) teaching staff. According to the staff and training worksheet, emergency information forms have not been completed for the three (3) bus drivers. .0701(a) 1327 Accurate records were not maintained for all children. All six (6) children’s applications were missing information. The applications were not completed in their entirety, including but not limited to parent signature, date parent signed application, any particular fears the child has, any allergies and symptoms, unique behavior characteristics, health care concerns, and parent’s choice of health care professional. G.S. 110-91(9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the three (3) teaching staff, three (3) bus drivers, as well as the Administrator and Preschool Coordinator, that are hired at the child care facility. G.S. 110-90.2 & .2703(r) 9995 A violation was found for which there is no item number. Hot water that exceeds 120 degrees Fahrenheit was accessible to children. In space #1, the lock to the kitchen gate was broken away from the wall mount. 15A NCAC 18A .2815 Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/13/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Sanitation - hot water accessible to children – Item #9995 To achieve compliance, the wall mount must be reattached and repaired to allow for the gate to be locked. You stated this will be reported to maintenance. 15A NCAC 18A .2815 WATER SUPPLY (e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For handwash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located. *Children’s Records – missing information – Item 1327 To achieve compliance, each child file must be reviewed with the respective parent and any missing information must be added to the application. We discussed the application must be completed in its entirety, including but not limited to parent signature, date parent signed application, any particular fears the child has, any allergies and symptoms, unique behavior characteristics, health care concerns, and parent’s choice of health care professional. *Staff Emergency Information Form – Item #1035 To achieve compliance, the emergency information form must be on-site for the teaching staff and on the bus for each bus driver. The emergency information form was printed out from the Division's website and was provided to you during the visit today. *Criminal Background Check Requirements – Item #1805 To achieve compliance, all eight (8) staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the program assessment pathway based on star level met. *Enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *A structured self-study completed by the administrator and lead teacher(s) over three (3) consecutive months using the appropriate program assessment tool and additional resources located at https://ncrlap.org/Resources/, a written reflection of the self-assessment, including identification of goals for continuous quality improvement, and documentation of the structured self-study. *Environment Rating Scale (ERS) assessment using Early Childhood Environment Rating Scale, Third Edition (ECERS-3). Four (4) handout resources and the self-study verification form from ncrlap.org were provided to you today during the visit: *Understanding self-study; *Key steps, the self-study process for NC chid care programs; *The self-study, guidance for administrators; and *Getting started with a self-study for teachers. The verification form will be reviewed and collected by the child care consultant. In addition, the family and community engagement standards document and both the facility and individual continuous quality improvement (CQI) documents were provided to you during the visit. It is the center operator’s responsibility to make sure each staff person has registered for a DCDEE WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by DCDEE WORKS on or before 1/9/26 or education may result in a one star level. *Kristy Mintz, Administrator, has a DCDEE WORKS account with registration in process. The account must be completed, upload current license, and apply for the school-age administrator position. *F. Cable, Lead Teacher, has a DCDEE WORKS account and is pending an education evaluation. *T. Diffenderffer, Teacher, must create a DCDEE WORKS account, send official transcripts to DCDEE Workforce Education Unit, and apply for the teacher position. *T. Hall, Teacher, has a DCDEE WORKS account with registration in process. The account must be completed, send official transcripts to DCDEE Workforce Education Unit, and apply for the teacher position. Program Standards: The Initial Application for a Two Component Star Rated License and the Rated License Request for Review form were provided via email to you today. Plan to review the forms and return on or before 10/14/25. Because the child care facility is certified developmental day, a four or five star rated license must be achieved. 10A NCAC 09 .2902 LICENSE (d) A child care center with a temporary license may receive certification status if all rules in this Section are met, except for Paragraph (c) of this Rule, and an application for a two to five star rated licensed has been submitted in accordance with Section .2800 of this Chapter. At the end of the temporary license period the child care center shall obtain a four or five star rated license as specified in Paragraph (c) of this Rule. Failure to receive and maintain a four or five star rated license shall result in the removal of certification status as a Developmental Day Center. Since you may want to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials to prepare for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar training for staff. It is also recommended that you register staff now for the upcoming Webinar training listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. You stated you are working with Renae Dade to assist with the School-age ERS assessment preparation. Consultation: We discussed that it would be beneficial to have a virtual meeting to detail what paperwork is required in the classroom and on the buses, as well as the rated license pathways. We discussed the medication authorization form for the Diazepam that is in the nurse's office could be copied for a copy to be on file in the classroom. Reminder that emergency medications are not required to be locked and could be stored at five (5) feet or higher and accessible in case of emergency. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. We discussed school bus drivers that are counted in staff/child ratio are required to meet all applicable child care requirements, including but not limited to; the Division of Child Development and Early Education (DCDEE) Criminal Background Check (CBC) qualifying letter, staff medical report, TB Test/Screening, the prevention of shaken baby and abusive head trauma policy acknowledgement, CPR/First Aid training, Recognizing and Responding to Suspicions of Child Maltreatment training, and health and safety trainings (bus training can count towards health and safety trainings). Reminder that any items not listed as being approved to be included in off-site records must be on-site at the child care facility and available for review by a child care consultant. Be sure all required information is listed on the staff and training worksheet. The daily attendance record was printed from the Division’s website and was provided to you during the visit today. The bus driver attendance record was being used for the classroom. Bus driver’s must maintain their own bus records for signing children in when they get on the bus and signing children out when they get off the bus. Reminder that all staff, including bus drivers, must complete the Recognizing and Responding to Suspicions of Child Maltreatment training on or before 11/23/25 through the website detailed in the child care rule below. 0A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. You stated the teaching staff is signed up for a playground safety training on 10/3/25. Once the training is completed, the monthly playground inspections must be completed. In addition to the certified developmental day services rule change in 10A NCAC 09 .2902(c) LICENSE, the certified developmental day rule below also changed. 10A NCAC 09 .2905 FAMILY SERVICES The center shall facilitate family involvement as evidenced by meeting the following requirements. The activities used to meet this requirement may not be used to meet the requirements set forth in Rule .3219 of this Chapter. (1) Providing quarterly parent education sessions; (2) Communicating on an individual basis with parents daily; and (3) Having parents as members of a center advisory board. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2905 · Violation

Name of Operation: Robbinsville Elementary Developmental Day Class Facility ID: 38000037 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 9/29/2025 Number Present: 6 Completed Date: 9/29/2025 Age: From 6 To 12 Total Minutes: 180 Time In: 10:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Forsythia Cable, Lead Teacher, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 8/25/25 and is effective through 2/25/26. The restrictions include daytime care only, school age children only ages 5-12 years, and certified developmental day. Maximum capacity eighteen (18) children. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classroom was monitored as well as the playground, materials, equipment and required posted items for meeting all applicable minimum licensing requirements. Approved Fire Inspection – 8/15/25, Daytime Care Only Superior Sanitation Inspection – 8/7/25 with zero (0) Demerits; contact a Graham County Environmental Health Specialist to notify that the child care facility is in operation with children. The Clean Classrooms for Carolina Kids account has been linked to the Robbinsville Elementary School account and allows for accurate review of lead water test, lead paint hazards, and asbestos hazards. The children were observed during outdoor play, transitioning indoors, routine care. Lunch today was macaroni and cheese, fish sticks, beans, coleslaw, hushpuppies, and milk. The program provides transportation for children. The off-site verification form was not on file for transportation, staff records, and children’s records. These forms were provided to again during the visit today and can also be located on the Division's website under provider forms and documents. There are six (6) children enrolled. There are three (3) teaching staff, three (3) bus drivers, a preschool coordinator, and the administrator. The Certified Developmental Day requirements in section .2900 of the childcare rules were monitored for compliance. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 2/25/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form could not be located for the three (3) teaching staff. According to the staff and training worksheet, emergency information forms have not been completed for the three (3) bus drivers. .0701(a) 1327 Accurate records were not maintained for all children. All six (6) children’s applications were missing information. The applications were not completed in their entirety, including but not limited to parent signature, date parent signed application, any particular fears the child has, any allergies and symptoms, unique behavior characteristics, health care concerns, and parent’s choice of health care professional. G.S. 110-91(9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the three (3) teaching staff, three (3) bus drivers, as well as the Administrator and Preschool Coordinator, that are hired at the child care facility. G.S. 110-90.2 & .2703(r) 9995 A violation was found for which there is no item number. Hot water that exceeds 120 degrees Fahrenheit was accessible to children. In space #1, the lock to the kitchen gate was broken away from the wall mount. 15A NCAC 18A .2815 Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/13/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Sanitation - hot water accessible to children – Item #9995 To achieve compliance, the wall mount must be reattached and repaired to allow for the gate to be locked. You stated this will be reported to maintenance. 15A NCAC 18A .2815 WATER SUPPLY (e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For handwash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located. *Children’s Records – missing information – Item 1327 To achieve compliance, each child file must be reviewed with the respective parent and any missing information must be added to the application. We discussed the application must be completed in its entirety, including but not limited to parent signature, date parent signed application, any particular fears the child has, any allergies and symptoms, unique behavior characteristics, health care concerns, and parent’s choice of health care professional. *Staff Emergency Information Form – Item #1035 To achieve compliance, the emergency information form must be on-site for the teaching staff and on the bus for each bus driver. The emergency information form was printed out from the Division's website and was provided to you during the visit today. *Criminal Background Check Requirements – Item #1805 To achieve compliance, all eight (8) staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the program assessment pathway based on star level met. *Enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *A structured self-study completed by the administrator and lead teacher(s) over three (3) consecutive months using the appropriate program assessment tool and additional resources located at https://ncrlap.org/Resources/, a written reflection of the self-assessment, including identification of goals for continuous quality improvement, and documentation of the structured self-study. *Environment Rating Scale (ERS) assessment using Early Childhood Environment Rating Scale, Third Edition (ECERS-3). Four (4) handout resources and the self-study verification form from ncrlap.org were provided to you today during the visit: *Understanding self-study; *Key steps, the self-study process for NC chid care programs; *The self-study, guidance for administrators; and *Getting started with a self-study for teachers. The verification form will be reviewed and collected by the child care consultant. In addition, the family and community engagement standards document and both the facility and individual continuous quality improvement (CQI) documents were provided to you during the visit. It is the center operator’s responsibility to make sure each staff person has registered for a DCDEE WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by DCDEE WORKS on or before 1/9/26 or education may result in a one star level. *Kristy Mintz, Administrator, has a DCDEE WORKS account with registration in process. The account must be completed, upload current license, and apply for the school-age administrator position. *F. Cable, Lead Teacher, has a DCDEE WORKS account and is pending an education evaluation. *T. Diffenderffer, Teacher, must create a DCDEE WORKS account, send official transcripts to DCDEE Workforce Education Unit, and apply for the teacher position. *T. Hall, Teacher, has a DCDEE WORKS account with registration in process. The account must be completed, send official transcripts to DCDEE Workforce Education Unit, and apply for the teacher position. Program Standards: The Initial Application for a Two Component Star Rated License and the Rated License Request for Review form were provided via email to you today. Plan to review the forms and return on or before 10/14/25. Because the child care facility is certified developmental day, a four or five star rated license must be achieved. 10A NCAC 09 .2902 LICENSE (d) A child care center with a temporary license may receive certification status if all rules in this Section are met, except for Paragraph (c) of this Rule, and an application for a two to five star rated licensed has been submitted in accordance with Section .2800 of this Chapter. At the end of the temporary license period the child care center shall obtain a four or five star rated license as specified in Paragraph (c) of this Rule. Failure to receive and maintain a four or five star rated license shall result in the removal of certification status as a Developmental Day Center. Since you may want to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials to prepare for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar training for staff. It is also recommended that you register staff now for the upcoming Webinar training listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. You stated you are working with Renae Dade to assist with the School-age ERS assessment preparation. Consultation: We discussed that it would be beneficial to have a virtual meeting to detail what paperwork is required in the classroom and on the buses, as well as the rated license pathways. We discussed the medication authorization form for the Diazepam that is in the nurse's office could be copied for a copy to be on file in the classroom. Reminder that emergency medications are not required to be locked and could be stored at five (5) feet or higher and accessible in case of emergency. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. We discussed school bus drivers that are counted in staff/child ratio are required to meet all applicable child care requirements, including but not limited to; the Division of Child Development and Early Education (DCDEE) Criminal Background Check (CBC) qualifying letter, staff medical report, TB Test/Screening, the prevention of shaken baby and abusive head trauma policy acknowledgement, CPR/First Aid training, Recognizing and Responding to Suspicions of Child Maltreatment training, and health and safety trainings (bus training can count towards health and safety trainings). Reminder that any items not listed as being approved to be included in off-site records must be on-site at the child care facility and available for review by a child care consultant. Be sure all required information is listed on the staff and training worksheet. The daily attendance record was printed from the Division’s website and was provided to you during the visit today. The bus driver attendance record was being used for the classroom. Bus driver’s must maintain their own bus records for signing children in when they get on the bus and signing children out when they get off the bus. Reminder that all staff, including bus drivers, must complete the Recognizing and Responding to Suspicions of Child Maltreatment training on or before 11/23/25 through the website detailed in the child care rule below. 0A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. You stated the teaching staff is signed up for a playground safety training on 10/3/25. Once the training is completed, the monthly playground inspections must be completed. In addition to the certified developmental day services rule change in 10A NCAC 09 .2902(c) LICENSE, the certified developmental day rule below also changed. 10A NCAC 09 .2905 FAMILY SERVICES The center shall facilitate family involvement as evidenced by meeting the following requirements. The activities used to meet this requirement may not be used to meet the requirements set forth in Rule .3219 of this Chapter. (1) Providing quarterly parent education sessions; (2) Communicating on an individual basis with parents daily; and (3) Having parents as members of a center advisory board. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Robbinsville Elementary Developmental Day Class Facility ID: 38000037 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 9/29/2025 Number Present: 6 Completed Date: 9/29/2025 Age: From 6 To 12 Total Minutes: 180 Time In: 10:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Forsythia Cable, Lead Teacher, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 8/25/25 and is effective through 2/25/26. The restrictions include daytime care only, school age children only ages 5-12 years, and certified developmental day. Maximum capacity eighteen (18) children. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classroom was monitored as well as the playground, materials, equipment and required posted items for meeting all applicable minimum licensing requirements. Approved Fire Inspection – 8/15/25, Daytime Care Only Superior Sanitation Inspection – 8/7/25 with zero (0) Demerits; contact a Graham County Environmental Health Specialist to notify that the child care facility is in operation with children. The Clean Classrooms for Carolina Kids account has been linked to the Robbinsville Elementary School account and allows for accurate review of lead water test, lead paint hazards, and asbestos hazards. The children were observed during outdoor play, transitioning indoors, routine care. Lunch today was macaroni and cheese, fish sticks, beans, coleslaw, hushpuppies, and milk. The program provides transportation for children. The off-site verification form was not on file for transportation, staff records, and children’s records. These forms were provided to again during the visit today and can also be located on the Division's website under provider forms and documents. There are six (6) children enrolled. There are three (3) teaching staff, three (3) bus drivers, a preschool coordinator, and the administrator. The Certified Developmental Day requirements in section .2900 of the childcare rules were monitored for compliance. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 2/25/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form could not be located for the three (3) teaching staff. According to the staff and training worksheet, emergency information forms have not been completed for the three (3) bus drivers. .0701(a) 1327 Accurate records were not maintained for all children. All six (6) children’s applications were missing information. The applications were not completed in their entirety, including but not limited to parent signature, date parent signed application, any particular fears the child has, any allergies and symptoms, unique behavior characteristics, health care concerns, and parent’s choice of health care professional. G.S. 110-91(9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the three (3) teaching staff, three (3) bus drivers, as well as the Administrator and Preschool Coordinator, that are hired at the child care facility. G.S. 110-90.2 & .2703(r) 9995 A violation was found for which there is no item number. Hot water that exceeds 120 degrees Fahrenheit was accessible to children. In space #1, the lock to the kitchen gate was broken away from the wall mount. 15A NCAC 18A .2815 Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/13/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Sanitation - hot water accessible to children – Item #9995 To achieve compliance, the wall mount must be reattached and repaired to allow for the gate to be locked. You stated this will be reported to maintenance. 15A NCAC 18A .2815 WATER SUPPLY (e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For handwash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located. *Children’s Records – missing information – Item 1327 To achieve compliance, each child file must be reviewed with the respective parent and any missing information must be added to the application. We discussed the application must be completed in its entirety, including but not limited to parent signature, date parent signed application, any particular fears the child has, any allergies and symptoms, unique behavior characteristics, health care concerns, and parent’s choice of health care professional. *Staff Emergency Information Form – Item #1035 To achieve compliance, the emergency information form must be on-site for the teaching staff and on the bus for each bus driver. The emergency information form was printed out from the Division's website and was provided to you during the visit today. *Criminal Background Check Requirements – Item #1805 To achieve compliance, all eight (8) staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the program assessment pathway based on star level met. *Enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *A structured self-study completed by the administrator and lead teacher(s) over three (3) consecutive months using the appropriate program assessment tool and additional resources located at https://ncrlap.org/Resources/, a written reflection of the self-assessment, including identification of goals for continuous quality improvement, and documentation of the structured self-study. *Environment Rating Scale (ERS) assessment using Early Childhood Environment Rating Scale, Third Edition (ECERS-3). Four (4) handout resources and the self-study verification form from ncrlap.org were provided to you today during the visit: *Understanding self-study; *Key steps, the self-study process for NC chid care programs; *The self-study, guidance for administrators; and *Getting started with a self-study for teachers. The verification form will be reviewed and collected by the child care consultant. In addition, the family and community engagement standards document and both the facility and individual continuous quality improvement (CQI) documents were provided to you during the visit. It is the center operator’s responsibility to make sure each staff person has registered for a DCDEE WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by DCDEE WORKS on or before 1/9/26 or education may result in a one star level. *Kristy Mintz, Administrator, has a DCDEE WORKS account with registration in process. The account must be completed, upload current license, and apply for the school-age administrator position. *F. Cable, Lead Teacher, has a DCDEE WORKS account and is pending an education evaluation. *T. Diffenderffer, Teacher, must create a DCDEE WORKS account, send official transcripts to DCDEE Workforce Education Unit, and apply for the teacher position. *T. Hall, Teacher, has a DCDEE WORKS account with registration in process. The account must be completed, send official transcripts to DCDEE Workforce Education Unit, and apply for the teacher position. Program Standards: The Initial Application for a Two Component Star Rated License and the Rated License Request for Review form were provided via email to you today. Plan to review the forms and return on or before 10/14/25. Because the child care facility is certified developmental day, a four or five star rated license must be achieved. 10A NCAC 09 .2902 LICENSE (d) A child care center with a temporary license may receive certification status if all rules in this Section are met, except for Paragraph (c) of this Rule, and an application for a two to five star rated licensed has been submitted in accordance with Section .2800 of this Chapter. At the end of the temporary license period the child care center shall obtain a four or five star rated license as specified in Paragraph (c) of this Rule. Failure to receive and maintain a four or five star rated license shall result in the removal of certification status as a Developmental Day Center. Since you may want to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials to prepare for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar training for staff. It is also recommended that you register staff now for the upcoming Webinar training listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. You stated you are working with Renae Dade to assist with the School-age ERS assessment preparation. Consultation: We discussed that it would be beneficial to have a virtual meeting to detail what paperwork is required in the classroom and on the buses, as well as the rated license pathways. We discussed the medication authorization form for the Diazepam that is in the nurse's office could be copied for a copy to be on file in the classroom. Reminder that emergency medications are not required to be locked and could be stored at five (5) feet or higher and accessible in case of emergency. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. We discussed school bus drivers that are counted in staff/child ratio are required to meet all applicable child care requirements, including but not limited to; the Division of Child Development and Early Education (DCDEE) Criminal Background Check (CBC) qualifying letter, staff medical report, TB Test/Screening, the prevention of shaken baby and abusive head trauma policy acknowledgement, CPR/First Aid training, Recognizing and Responding to Suspicions of Child Maltreatment training, and health and safety trainings (bus training can count towards health and safety trainings). Reminder that any items not listed as being approved to be included in off-site records must be on-site at the child care facility and available for review by a child care consultant. Be sure all required information is listed on the staff and training worksheet. The daily attendance record was printed from the Division’s website and was provided to you during the visit today. The bus driver attendance record was being used for the classroom. Bus driver’s must maintain their own bus records for signing children in when they get on the bus and signing children out when they get off the bus. Reminder that all staff, including bus drivers, must complete the Recognizing and Responding to Suspicions of Child Maltreatment training on or before 11/23/25 through the website detailed in the child care rule below. 0A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. You stated the teaching staff is signed up for a playground safety training on 10/3/25. Once the training is completed, the monthly playground inspections must be completed. In addition to the certified developmental day services rule change in 10A NCAC 09 .2902(c) LICENSE, the certified developmental day rule below also changed. 10A NCAC 09 .2905 FAMILY SERVICES The center shall facilitate family involvement as evidenced by meeting the following requirements. The activities used to meet this requirement may not be used to meet the requirements set forth in Rule .3219 of this Chapter. (1) Providing quarterly parent education sessions; (2) Communicating on an individual basis with parents daily; and (3) Having parents as members of a center advisory board. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Robbinsville Elementary Developmental Day Class Facility ID: 38000037 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 9/29/2025 Number Present: 6 Completed Date: 9/29/2025 Age: From 6 To 12 Total Minutes: 180 Time In: 10:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Forsythia Cable, Lead Teacher, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 8/25/25 and is effective through 2/25/26. The restrictions include daytime care only, school age children only ages 5-12 years, and certified developmental day. Maximum capacity eighteen (18) children. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classroom was monitored as well as the playground, materials, equipment and required posted items for meeting all applicable minimum licensing requirements. Approved Fire Inspection – 8/15/25, Daytime Care Only Superior Sanitation Inspection – 8/7/25 with zero (0) Demerits; contact a Graham County Environmental Health Specialist to notify that the child care facility is in operation with children. The Clean Classrooms for Carolina Kids account has been linked to the Robbinsville Elementary School account and allows for accurate review of lead water test, lead paint hazards, and asbestos hazards. The children were observed during outdoor play, transitioning indoors, routine care. Lunch today was macaroni and cheese, fish sticks, beans, coleslaw, hushpuppies, and milk. The program provides transportation for children. The off-site verification form was not on file for transportation, staff records, and children’s records. These forms were provided to again during the visit today and can also be located on the Division's website under provider forms and documents. There are six (6) children enrolled. There are three (3) teaching staff, three (3) bus drivers, a preschool coordinator, and the administrator. The Certified Developmental Day requirements in section .2900 of the childcare rules were monitored for compliance. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 2/25/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form could not be located for the three (3) teaching staff. According to the staff and training worksheet, emergency information forms have not been completed for the three (3) bus drivers. .0701(a) 1327 Accurate records were not maintained for all children. All six (6) children’s applications were missing information. The applications were not completed in their entirety, including but not limited to parent signature, date parent signed application, any particular fears the child has, any allergies and symptoms, unique behavior characteristics, health care concerns, and parent’s choice of health care professional. G.S. 110-91(9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the three (3) teaching staff, three (3) bus drivers, as well as the Administrator and Preschool Coordinator, that are hired at the child care facility. G.S. 110-90.2 & .2703(r) 9995 A violation was found for which there is no item number. Hot water that exceeds 120 degrees Fahrenheit was accessible to children. In space #1, the lock to the kitchen gate was broken away from the wall mount. 15A NCAC 18A .2815 Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/13/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Sanitation - hot water accessible to children – Item #9995 To achieve compliance, the wall mount must be reattached and repaired to allow for the gate to be locked. You stated this will be reported to maintenance. 15A NCAC 18A .2815 WATER SUPPLY (e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For handwash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located. *Children’s Records – missing information – Item 1327 To achieve compliance, each child file must be reviewed with the respective parent and any missing information must be added to the application. We discussed the application must be completed in its entirety, including but not limited to parent signature, date parent signed application, any particular fears the child has, any allergies and symptoms, unique behavior characteristics, health care concerns, and parent’s choice of health care professional. *Staff Emergency Information Form – Item #1035 To achieve compliance, the emergency information form must be on-site for the teaching staff and on the bus for each bus driver. The emergency information form was printed out from the Division's website and was provided to you during the visit today. *Criminal Background Check Requirements – Item #1805 To achieve compliance, all eight (8) staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the program assessment pathway based on star level met. *Enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *A structured self-study completed by the administrator and lead teacher(s) over three (3) consecutive months using the appropriate program assessment tool and additional resources located at https://ncrlap.org/Resources/, a written reflection of the self-assessment, including identification of goals for continuous quality improvement, and documentation of the structured self-study. *Environment Rating Scale (ERS) assessment using Early Childhood Environment Rating Scale, Third Edition (ECERS-3). Four (4) handout resources and the self-study verification form from ncrlap.org were provided to you today during the visit: *Understanding self-study; *Key steps, the self-study process for NC chid care programs; *The self-study, guidance for administrators; and *Getting started with a self-study for teachers. The verification form will be reviewed and collected by the child care consultant. In addition, the family and community engagement standards document and both the facility and individual continuous quality improvement (CQI) documents were provided to you during the visit. It is the center operator’s responsibility to make sure each staff person has registered for a DCDEE WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by DCDEE WORKS on or before 1/9/26 or education may result in a one star level. *Kristy Mintz, Administrator, has a DCDEE WORKS account with registration in process. The account must be completed, upload current license, and apply for the school-age administrator position. *F. Cable, Lead Teacher, has a DCDEE WORKS account and is pending an education evaluation. *T. Diffenderffer, Teacher, must create a DCDEE WORKS account, send official transcripts to DCDEE Workforce Education Unit, and apply for the teacher position. *T. Hall, Teacher, has a DCDEE WORKS account with registration in process. The account must be completed, send official transcripts to DCDEE Workforce Education Unit, and apply for the teacher position. Program Standards: The Initial Application for a Two Component Star Rated License and the Rated License Request for Review form were provided via email to you today. Plan to review the forms and return on or before 10/14/25. Because the child care facility is certified developmental day, a four or five star rated license must be achieved. 10A NCAC 09 .2902 LICENSE (d) A child care center with a temporary license may receive certification status if all rules in this Section are met, except for Paragraph (c) of this Rule, and an application for a two to five star rated licensed has been submitted in accordance with Section .2800 of this Chapter. At the end of the temporary license period the child care center shall obtain a four or five star rated license as specified in Paragraph (c) of this Rule. Failure to receive and maintain a four or five star rated license shall result in the removal of certification status as a Developmental Day Center. Since you may want to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials to prepare for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar training for staff. It is also recommended that you register staff now for the upcoming Webinar training listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. You stated you are working with Renae Dade to assist with the School-age ERS assessment preparation. Consultation: We discussed that it would be beneficial to have a virtual meeting to detail what paperwork is required in the classroom and on the buses, as well as the rated license pathways. We discussed the medication authorization form for the Diazepam that is in the nurse's office could be copied for a copy to be on file in the classroom. Reminder that emergency medications are not required to be locked and could be stored at five (5) feet or higher and accessible in case of emergency. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. We discussed school bus drivers that are counted in staff/child ratio are required to meet all applicable child care requirements, including but not limited to; the Division of Child Development and Early Education (DCDEE) Criminal Background Check (CBC) qualifying letter, staff medical report, TB Test/Screening, the prevention of shaken baby and abusive head trauma policy acknowledgement, CPR/First Aid training, Recognizing and Responding to Suspicions of Child Maltreatment training, and health and safety trainings (bus training can count towards health and safety trainings). Reminder that any items not listed as being approved to be included in off-site records must be on-site at the child care facility and available for review by a child care consultant. Be sure all required information is listed on the staff and training worksheet. The daily attendance record was printed from the Division’s website and was provided to you during the visit today. The bus driver attendance record was being used for the classroom. Bus driver’s must maintain their own bus records for signing children in when they get on the bus and signing children out when they get off the bus. Reminder that all staff, including bus drivers, must complete the Recognizing and Responding to Suspicions of Child Maltreatment training on or before 11/23/25 through the website detailed in the child care rule below. 0A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. You stated the teaching staff is signed up for a playground safety training on 10/3/25. Once the training is completed, the monthly playground inspections must be completed. In addition to the certified developmental day services rule change in 10A NCAC 09 .2902(c) LICENSE, the certified developmental day rule below also changed. 10A NCAC 09 .2905 FAMILY SERVICES The center shall facilitate family involvement as evidenced by meeting the following requirements. The activities used to meet this requirement may not be used to meet the requirements set forth in Rule .3219 of this Chapter. (1) Providing quarterly parent education sessions; (2) Communicating on an individual basis with parents daily; and (3) Having parents as members of a center advisory board. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times