Loading
Loading facility…
Pulling inspections, violations, and complaints.
Loading
Pulling inspections, violations, and complaints.
Home › NC › Robbins › Hope Academy
116 Horner Street, Robbins NC 27325 · License #63000494 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
G.S. 110-90 · Violation
Name of Operation: HOPE ACADEMY Facility ID: 63000494 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 4/14/2026 Number Present: 48 Completed Date: 4/14/2026 Age: From 3 To 5 Total Minutes: 270 Time In: 10:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable childcare requirements during your annual compliance visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon my arrival, I was greeted by Maria (Naye) Campuzano, NC Pre K Lead Teacher/Administrator. She stated Clare Ruggles, Executive Director, was not on site. This facility currently operates with a 4-star rated license issued November 1 2024. License restrictions inlcude: 1st shift and meets enhanced ratios. I was accompanied by Mrs. Naye, as I completed a general walk-through of the facility, which consisted of three classrooms, and the outdoor learning environments. I observed the children participating in outdoor gross motor play, completing routine care tasks and having lunch. Today’s lunch was in compliance with the Meal Pattern requirements. REQUIRED INSPECTIONS/DRILLS: The most recent annual fire inspection was completed on May 22, 2025. The most recent annual sanitation inspection was completed November 18, 2025, and received a Superior classification with 8 demerits. The Emergency Drill Log & Report was monitored. One page of the staff and training worksheet was obtained during today's visit. One staff file was reviewed. Make sure to send me the additional page of the staff and training worksheet. Please make sure it is signed upon sending it to me. Five children's records were reviewed. The Children's Records form was completed during the visit. The following items of non-compliance of childcare requirements were observed and documented during today’s visit: Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A current qualification letter was not on file for the executive director. It was verified through the ABCMS portal that the current qualification letter expires 2030. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation to show a shelter-in-place or lockdown drills were completed every three months. This was corrected during today's visit when a shelter-in-place was completed. .0604(u);.0302(d)(8) All violations must be corrected immediately. A compliance letter is due to me within two weeks of today’s visit. By April 28, 2026, please send me a letter addressing how each violation was corrected. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at Miriam.Byrd@dhhs.nc.gov. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. QRIS Pathways to the Stars: Today we reviewed the new QRIS Pathways, and you are looking into all the pathways. We reviewed the child care center requirements applicable to pathway 2. We reviewed the Family and Community Standards form. Keep documentation on how and when you meet the options. You already have a copy of the Facility CQI Plan. You can obtain a copy of the Individual CQI and PD Plan for teachers via the DCDEE Website and searching QRIS Modernization. We discussed curriculum and formative assessments. You currently are using Creative Curriculum/Teaching Strategies and Dial 4-Assessment with NC Pre K. You will need to use the curriculum and formative assessment with all children. Prior to applying in September 2026, you are participating in the ECERS-3 Outreach Assessment. I want to remind you to make sure that all teaching staff have a Status Letter through DCDEE WORKS that has captured their current teaching position as well as their education status. Technical Assistance was providing suggesting that the emergency drill log and report form be posted in a visible and easily accessible location. Posting the form can serve as a helpful reminder for staff to complete required emergency drills on a regular basis and document them promptly. At the conclusion of today's visit, the computer-generated visit summary report, the Annual Compliance Monitoring checklist and the children's records form were left with Mrs. Naye. Please contact me at (910) 709-5985 or Miriam.Byrd@dhhs.nc.gov with any questions or concerns. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160, janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110- 90 · Violation
Name of Operation: HOPE ACADEMY Facility ID: 63000494 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 4/14/2026 Number Present: 48 Completed Date: 4/14/2026 Age: From 3 To 5 Total Minutes: 270 Time In: 10:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable childcare requirements during your annual compliance visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon my arrival, I was greeted by Maria (Naye) Campuzano, NC Pre K Lead Teacher/Administrator. She stated Clare Ruggles, Executive Director, was not on site. This facility currently operates with a 4-star rated license issued November 1 2024. License restrictions inlcude: 1st shift and meets enhanced ratios. I was accompanied by Mrs. Naye, as I completed a general walk-through of the facility, which consisted of three classrooms, and the outdoor learning environments. I observed the children participating in outdoor gross motor play, completing routine care tasks and having lunch. Today’s lunch was in compliance with the Meal Pattern requirements. REQUIRED INSPECTIONS/DRILLS: The most recent annual fire inspection was completed on May 22, 2025. The most recent annual sanitation inspection was completed November 18, 2025, and received a Superior classification with 8 demerits. The Emergency Drill Log & Report was monitored. One page of the staff and training worksheet was obtained during today's visit. One staff file was reviewed. Make sure to send me the additional page of the staff and training worksheet. Please make sure it is signed upon sending it to me. Five children's records were reviewed. The Children's Records form was completed during the visit. The following items of non-compliance of childcare requirements were observed and documented during today’s visit: Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A current qualification letter was not on file for the executive director. It was verified through the ABCMS portal that the current qualification letter expires 2030. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation to show a shelter-in-place or lockdown drills were completed every three months. This was corrected during today's visit when a shelter-in-place was completed. .0604(u);.0302(d)(8) All violations must be corrected immediately. A compliance letter is due to me within two weeks of today’s visit. By April 28, 2026, please send me a letter addressing how each violation was corrected. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at Miriam.Byrd@dhhs.nc.gov. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. QRIS Pathways to the Stars: Today we reviewed the new QRIS Pathways, and you are looking into all the pathways. We reviewed the child care center requirements applicable to pathway 2. We reviewed the Family and Community Standards form. Keep documentation on how and when you meet the options. You already have a copy of the Facility CQI Plan. You can obtain a copy of the Individual CQI and PD Plan for teachers via the DCDEE Website and searching QRIS Modernization. We discussed curriculum and formative assessments. You currently are using Creative Curriculum/Teaching Strategies and Dial 4-Assessment with NC Pre K. You will need to use the curriculum and formative assessment with all children. Prior to applying in September 2026, you are participating in the ECERS-3 Outreach Assessment. I want to remind you to make sure that all teaching staff have a Status Letter through DCDEE WORKS that has captured their current teaching position as well as their education status. Technical Assistance was providing suggesting that the emergency drill log and report form be posted in a visible and easily accessible location. Posting the form can serve as a helpful reminder for staff to complete required emergency drills on a regular basis and document them promptly. At the conclusion of today's visit, the computer-generated visit summary report, the Annual Compliance Monitoring checklist and the children's records form were left with Mrs. Naye. Please contact me at (910) 709-5985 or Miriam.Byrd@dhhs.nc.gov with any questions or concerns. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160, janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: HOPE ACADEMY Facility ID: 63000494 Consultant: DEBORAH DAVIS Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 46 Completed Date: 10/30/2024 Age: From 3 To 5 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for rated license assessment. Clare Ruggles, operator, assisted me with today’s visit. Your program currently operates with a three-star license, issued January 13, 2023, earning 5 points in the education component, 2 points in the program standards component (meeting enhanced ratios) and 1 quality point for meeting the education option. Restrictions are first shift, age range 2 to 5 years of age. The NC Secretary of State website was reviewed on October 30, 2024 and the facility is listed as current. The last annual compliance visit was conducted May 6, 2024. The sanitation inspection was completed May 6, 20224 with a ”superior” classification. The last fire inspection was conducted and your facility was approved for daytime care only. The children were observed having free play in centers, completing a teacher led art activity, playing outside, toileting and eating lunch. Staff interaction and supervision were appropriate. Lunch today consisted of: hotdogs, baked beans, pears and milk. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. There was one violation documented today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The smoke detector in classroom #2 was beeping indicating a new battery is needed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. We discussed your compliance history score which is 96% as of October 11, 2022. The violation(s) documented must be corrected immediately. On or before November 13, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Debbie Davis, Child Care Consultant, 300 Sunset Drive, Robbins, NC 27325. If you email the compliance letter to me at Deborah.w.davis@dhhs.nc.gov, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID# 12345678 A sample compliance letter was left with you today. Rated License Information: The rated license application was completed today. The points are pending approval of DCDEE- Education- Administrator- 7 points, Lead teacher 7 points, Teacher 7 points, for a score of 7 points. Program-Meets requirements in Rule .2806 and meets enhanced space for 2 points. The facility uses the Creative Curriculum. Quality- Facility meets two standards-enhanced policies approved and infrastructure of parent involvement Total score of 10 points for 4 stars. A new license will be mailed directly to you and must be posted upon receipt. At that time, return the old license to me as it remains the property of the State of North Carolina. TECHNICAL ASSISTANCE- As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. The visit summary was discussed with Ms. Ruggles and a copy was left at the facility. Contact me at (910) 709-4222 or Deborah.w.davis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: HOPE ACADEMY Facility ID: 63000494 Consultant: DEBORAH DAVIS Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 46 Completed Date: 10/30/2024 Age: From 3 To 5 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for rated license assessment. Clare Ruggles, operator, assisted me with today’s visit. Your program currently operates with a three-star license, issued January 13, 2023, earning 5 points in the education component, 2 points in the program standards component (meeting enhanced ratios) and 1 quality point for meeting the education option. Restrictions are first shift, age range 2 to 5 years of age. The NC Secretary of State website was reviewed on October 30, 2024 and the facility is listed as current. The last annual compliance visit was conducted May 6, 2024. The sanitation inspection was completed May 6, 20224 with a ”superior” classification. The last fire inspection was conducted and your facility was approved for daytime care only. The children were observed having free play in centers, completing a teacher led art activity, playing outside, toileting and eating lunch. Staff interaction and supervision were appropriate. Lunch today consisted of: hotdogs, baked beans, pears and milk. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. There was one violation documented today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The smoke detector in classroom #2 was beeping indicating a new battery is needed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. We discussed your compliance history score which is 96% as of October 11, 2022. The violation(s) documented must be corrected immediately. On or before November 13, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Debbie Davis, Child Care Consultant, 300 Sunset Drive, Robbins, NC 27325. If you email the compliance letter to me at Deborah.w.davis@dhhs.nc.gov, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID# 12345678 A sample compliance letter was left with you today. Rated License Information: The rated license application was completed today. The points are pending approval of DCDEE- Education- Administrator- 7 points, Lead teacher 7 points, Teacher 7 points, for a score of 7 points. Program-Meets requirements in Rule .2806 and meets enhanced space for 2 points. The facility uses the Creative Curriculum. Quality- Facility meets two standards-enhanced policies approved and infrastructure of parent involvement Total score of 10 points for 4 stars. A new license will be mailed directly to you and must be posted upon receipt. At that time, return the old license to me as it remains the property of the State of North Carolina. TECHNICAL ASSISTANCE- As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. The visit summary was discussed with Ms. Ruggles and a copy was left at the facility. Contact me at (910) 709-4222 or Deborah.w.davis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: HOPE ACADEMY Facility ID: 63000494 Consultant: DEBORAH DAVIS Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 46 Completed Date: 10/30/2024 Age: From 3 To 5 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for rated license assessment. Clare Ruggles, operator, assisted me with today’s visit. Your program currently operates with a three-star license, issued January 13, 2023, earning 5 points in the education component, 2 points in the program standards component (meeting enhanced ratios) and 1 quality point for meeting the education option. Restrictions are first shift, age range 2 to 5 years of age. The NC Secretary of State website was reviewed on October 30, 2024 and the facility is listed as current. The last annual compliance visit was conducted May 6, 2024. The sanitation inspection was completed May 6, 20224 with a ”superior” classification. The last fire inspection was conducted and your facility was approved for daytime care only. The children were observed having free play in centers, completing a teacher led art activity, playing outside, toileting and eating lunch. Staff interaction and supervision were appropriate. Lunch today consisted of: hotdogs, baked beans, pears and milk. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. There was one violation documented today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The smoke detector in classroom #2 was beeping indicating a new battery is needed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. We discussed your compliance history score which is 96% as of October 11, 2022. The violation(s) documented must be corrected immediately. On or before November 13, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Debbie Davis, Child Care Consultant, 300 Sunset Drive, Robbins, NC 27325. If you email the compliance letter to me at Deborah.w.davis@dhhs.nc.gov, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID# 12345678 A sample compliance letter was left with you today. Rated License Information: The rated license application was completed today. The points are pending approval of DCDEE- Education- Administrator- 7 points, Lead teacher 7 points, Teacher 7 points, for a score of 7 points. Program-Meets requirements in Rule .2806 and meets enhanced space for 2 points. The facility uses the Creative Curriculum. Quality- Facility meets two standards-enhanced policies approved and infrastructure of parent involvement Total score of 10 points for 4 stars. A new license will be mailed directly to you and must be posted upon receipt. At that time, return the old license to me as it remains the property of the State of North Carolina. TECHNICAL ASSISTANCE- As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. The visit summary was discussed with Ms. Ruggles and a copy was left at the facility. Contact me at (910) 709-4222 or Deborah.w.davis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0802 · Violation
Name of Operation: HOPE ACADEMY Facility ID: 63000494 Consultant: DEBORAH DAVIS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 43 Completed Date: 5/6/2024 Age: From 2 To 5 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Clare Ruggles, operator, assisted me with the visit. Your program currently operates with a three-star license, issued January 13, 2023, earning 5 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for meeting the education option. The last annual compliance visit was conducted September 15, 2023. The annual compliance visit date was changed to today due to the facility being closed for the summer. The sanitation inspection was completed May 6, 2024 with a “Superior” classification. The last fire inspection was conducted April 24, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was one hundred percent as of May 5, 2024. The NC Secretary of State website was reviewed on May 6, 2024 and Northern Moore Family Resource Center was listed as current- active. Children were observed playing in centers, completing a Mother’s Day craft, toileting, going outside, preparing for and eating lunch. Lunch was observed and consisted of turkey and cheese sandwich, apple slices, broccoli and milk. The following nine violation(s) were documented - Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff person, employed January 2024, did not review the plan. 10A NCAC 09 .0802(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff person, hired January 2024, had not received the required orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff person, employed January 2024, did not have documentation of completing First Aid on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff person, employed January 2024, did not have documentation of CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new employee, hired January 2024, had not received the required training. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member did not have the qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A new staff person, employed January 2024, did not complete the plan review. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff person, employed January 2024, did not complete the required review. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff person, employed January 2024, did not complete the training. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Debbie Davis, 300 Sunset Drive, Robbins, NC 27325 or by e mail to Deborah.w.davis@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance- We discussed the upcoming rated license renewal process. Your facility is due for a rated license renewal and is in Cohort 3. This means you have from July 1, 2025 until June 30, 2026 to prepare. This means submitting official transcripts, if not already verified, and having mock ECERS-R assessments completed. For mock assessments, you can contact the Moore County Partners for Children and Families at (910) 949-4045. The actual assessment year will be July 1, 2026 until June 30, 2027. This timeframe will be when the actual ECERS-R assessments are completed and all education is completed and verified. However, if you feel your facility is ready BEFORE the assessment year, we can proceed to renew the rated license. Contact me at (910) 709-4222 or by e mail at Deborah.w.davis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: HOPE ACADEMY Facility ID: 63000494 Consultant: DEBORAH DAVIS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 43 Completed Date: 5/6/2024 Age: From 2 To 5 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Clare Ruggles, operator, assisted me with the visit. Your program currently operates with a three-star license, issued January 13, 2023, earning 5 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for meeting the education option. The last annual compliance visit was conducted September 15, 2023. The annual compliance visit date was changed to today due to the facility being closed for the summer. The sanitation inspection was completed May 6, 2024 with a “Superior” classification. The last fire inspection was conducted April 24, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was one hundred percent as of May 5, 2024. The NC Secretary of State website was reviewed on May 6, 2024 and Northern Moore Family Resource Center was listed as current- active. Children were observed playing in centers, completing a Mother’s Day craft, toileting, going outside, preparing for and eating lunch. Lunch was observed and consisted of turkey and cheese sandwich, apple slices, broccoli and milk. The following nine violation(s) were documented - Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff person, employed January 2024, did not review the plan. 10A NCAC 09 .0802(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff person, hired January 2024, had not received the required orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff person, employed January 2024, did not have documentation of completing First Aid on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff person, employed January 2024, did not have documentation of CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new employee, hired January 2024, had not received the required training. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member did not have the qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A new staff person, employed January 2024, did not complete the plan review. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff person, employed January 2024, did not complete the required review. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff person, employed January 2024, did not complete the training. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Debbie Davis, 300 Sunset Drive, Robbins, NC 27325 or by e mail to Deborah.w.davis@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance- We discussed the upcoming rated license renewal process. Your facility is due for a rated license renewal and is in Cohort 3. This means you have from July 1, 2025 until June 30, 2026 to prepare. This means submitting official transcripts, if not already verified, and having mock ECERS-R assessments completed. For mock assessments, you can contact the Moore County Partners for Children and Families at (910) 949-4045. The actual assessment year will be July 1, 2026 until June 30, 2027. This timeframe will be when the actual ECERS-R assessments are completed and all education is completed and verified. However, if you feel your facility is ready BEFORE the assessment year, we can proceed to renew the rated license. Contact me at (910) 709-4222 or by e mail at Deborah.w.davis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: HOPE ACADEMY Facility ID: 63000494 Consultant: DEBORAH DAVIS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 43 Completed Date: 5/6/2024 Age: From 2 To 5 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Clare Ruggles, operator, assisted me with the visit. Your program currently operates with a three-star license, issued January 13, 2023, earning 5 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for meeting the education option. The last annual compliance visit was conducted September 15, 2023. The annual compliance visit date was changed to today due to the facility being closed for the summer. The sanitation inspection was completed May 6, 2024 with a “Superior” classification. The last fire inspection was conducted April 24, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was one hundred percent as of May 5, 2024. The NC Secretary of State website was reviewed on May 6, 2024 and Northern Moore Family Resource Center was listed as current- active. Children were observed playing in centers, completing a Mother’s Day craft, toileting, going outside, preparing for and eating lunch. Lunch was observed and consisted of turkey and cheese sandwich, apple slices, broccoli and milk. The following nine violation(s) were documented - Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff person, employed January 2024, did not review the plan. 10A NCAC 09 .0802(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff person, hired January 2024, had not received the required orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff person, employed January 2024, did not have documentation of completing First Aid on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff person, employed January 2024, did not have documentation of CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new employee, hired January 2024, had not received the required training. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member did not have the qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A new staff person, employed January 2024, did not complete the plan review. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff person, employed January 2024, did not complete the required review. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff person, employed January 2024, did not complete the training. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Debbie Davis, 300 Sunset Drive, Robbins, NC 27325 or by e mail to Deborah.w.davis@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance- We discussed the upcoming rated license renewal process. Your facility is due for a rated license renewal and is in Cohort 3. This means you have from July 1, 2025 until June 30, 2026 to prepare. This means submitting official transcripts, if not already verified, and having mock ECERS-R assessments completed. For mock assessments, you can contact the Moore County Partners for Children and Families at (910) 949-4045. The actual assessment year will be July 1, 2026 until June 30, 2027. This timeframe will be when the actual ECERS-R assessments are completed and all education is completed and verified. However, if you feel your facility is ready BEFORE the assessment year, we can proceed to renew the rated license. Contact me at (910) 709-4222 or by e mail at Deborah.w.davis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.