High's Day Care Home

G.S. 110-90 · Violation

Name of Operation: HIGH'S DAY CARE HOME Facility ID: 42000206 Consultant: ANGELA NIEVES Operation Type: Family CC Home Case Number: Visit Date: 9/2/2025 Number Present: 0 Completed Date: 9/2/2025 Age: From 0 To 0 Total Minutes: 100 Time In: 10:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements for an annual compliance visit. The entire home is licensed for child care and must meet the applicable child care requirements. Although you designated space to be used for child care in a specified section of your home, the license is issued for the entire location. Any monitoring visit conducted may include spaces other than those you designated for child care. You, D. High, Operator was present and available to assist with today’s visit. Your program currently operates with a four-star license issued January 6, 2020, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two (2) children under one year of age. The last annual compliance visit was conducted on September 10, 2024. The center’s compliance history was reviewed with the operator. The program’s compliance history was 100% percent as of September 1, 2025. There were no children present during the visit. Another visit will be made to observe the caregiver and children’s interactions. HOUSEHOLD MEMBER(S) You stated you are the only person who lives in the home. TRASNPORTATION: You stated you do not provide transportation. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violation was documented during today’s visit: Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. You have completed the ABCMS Moodle training; however, you have not connected your criminal background (CBC) letter or your household member to your ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 21, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Comments: OWNER/FACILITY PROFILE INFORMATION: You, D. High, are listed as the Sole Proprietor on the Family Child Care Home’s License and you stated during today’s visit this ownership remains the same. Prior to changing the facility name and/or ownership (i.e., forming a corporation), please contact me to discuss procedures. Failure to comply may affect your Family Child Care Home License. You verified the mailing address, phone number, and email address listed on the facility profile are correct. Please contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov if changes occur to ensure information is updated in the system. TECHNICAL ASSISTANCE/CONSULTATION: STAFF AND CHILDREN RECORD REQUIREMENTS: I reviewed your files and completed the Verification of Required Information for Operator and Additional Caregivers form and FCCH and Center Located in a Residence form. All children’s files were monitored during today’s visit. The children’s files and your file were found to be incompliance. Please continue ensuring program records, children’s files, and operator files, are current and organized. You had all the files in well-organized folders and in a binder. ABCMS MOODLE TRAINING-CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Moodle training; however, you have not connected your criminal background (CBC) letter to your ABCMS portal. We reviewed the connecting application instructions together and I suggested you call the helpline to ask about your connecting your CBC letter to your ABCMS portal. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. REMINDERS: CLEAN WATER FOR CAROLINA KIDS: According to The Clean Water for Us Kids website, you completed your lead water testing on May 30, 2024. RTI is reviewing your survey for lead paint testing, and you have begun enrollment for the asbestos testing. Please log into https://www.cleanwaterforuskids.org/en/carolina/ to ensure you are meeting the requirements for Lead in Water / Paint/Asbestos testing. QRIS-PATHWAYS TO STARS UPDATE: In September, child care consultants will host in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HIGH'S DAY CARE HOME Facility ID: 42000206 Consultant: ANGELA NIEVES Operation Type: Family CC Home Case Number: Visit Date: 9/2/2025 Number Present: 0 Completed Date: 9/2/2025 Age: From 0 To 0 Total Minutes: 100 Time In: 10:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements for an annual compliance visit. The entire home is licensed for child care and must meet the applicable child care requirements. Although you designated space to be used for child care in a specified section of your home, the license is issued for the entire location. Any monitoring visit conducted may include spaces other than those you designated for child care. You, D. High, Operator was present and available to assist with today’s visit. Your program currently operates with a four-star license issued January 6, 2020, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two (2) children under one year of age. The last annual compliance visit was conducted on September 10, 2024. The center’s compliance history was reviewed with the operator. The program’s compliance history was 100% percent as of September 1, 2025. There were no children present during the visit. Another visit will be made to observe the caregiver and children’s interactions. HOUSEHOLD MEMBER(S) You stated you are the only person who lives in the home. TRASNPORTATION: You stated you do not provide transportation. Any violations of the child care requirements observed today were discussed with you and documented in the visit summary report and reviewed with you at the conclusion of the visit. The following violation was documented during today’s visit: Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. You have completed the ABCMS Moodle training; however, you have not connected your criminal background (CBC) letter or your household member to your ABCMS portal. G.S. 110-90.2 & .2703(r) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 21, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Comments: OWNER/FACILITY PROFILE INFORMATION: You, D. High, are listed as the Sole Proprietor on the Family Child Care Home’s License and you stated during today’s visit this ownership remains the same. Prior to changing the facility name and/or ownership (i.e., forming a corporation), please contact me to discuss procedures. Failure to comply may affect your Family Child Care Home License. You verified the mailing address, phone number, and email address listed on the facility profile are correct. Please contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov if changes occur to ensure information is updated in the system. TECHNICAL ASSISTANCE/CONSULTATION: STAFF AND CHILDREN RECORD REQUIREMENTS: I reviewed your files and completed the Verification of Required Information for Operator and Additional Caregivers form and FCCH and Center Located in a Residence form. All children’s files were monitored during today’s visit. The children’s files and your file were found to be incompliance. Please continue ensuring program records, children’s files, and operator files, are current and organized. You had all the files in well-organized folders and in a binder. ABCMS MOODLE TRAINING-CRIMINAL BACKGROUND CHECK: You have completed the ABCMS Moodle training; however, you have not connected your criminal background (CBC) letter to your ABCMS portal. We reviewed the connecting application instructions together and I suggested you call the helpline to ask about your connecting your CBC letter to your ABCMS portal. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. REMINDERS: CLEAN WATER FOR CAROLINA KIDS: According to The Clean Water for Us Kids website, you completed your lead water testing on May 30, 2024. RTI is reviewing your survey for lead paint testing, and you have begun enrollment for the asbestos testing. Please log into https://www.cleanwaterforuskids.org/en/carolina/ to ensure you are meeting the requirements for Lead in Water / Paint/Asbestos testing. QRIS-PATHWAYS TO STARS UPDATE: In September, child care consultants will host in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HIGH'S DAY CARE HOME Facility ID: 42000206 Consultant: ANGELA NIEVES Operation Type: Family CC Home Case Number: Visit Date: 9/10/2024 Number Present: 4 Completed Date: 9/10/2024 Age: From 2 To 4 Total Minutes: 135 Time In: 09:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this facility for compliance with applicable child care requirements for an annual compliance visit. The entire home is licensed for child care and must meet the applicable child care requirements. Although you designated space to be used for child care in a specified section of your home, the license is issued for the entire location. Any monitoring visit conducted may include spaces other than those you designated for child care. You, D. High, Operator was present and available to assist with today’s visit. Your program currently operates with a four-star license issued January 6, 2020, earning 7 points in the education component, 2 points in the program standards component and 1 quality point for infant capacity restricted to no more than two (2) children under one year of age. The last annual compliance visit was conducted on October 25, 2023. The center’s compliance history was reviewed with the operator. The program’s compliance history was 100% percent as of September 9, 2024. Four (4) children aged two (2) to four (4) years old were present. The children were observed playing with developmentally appropriate materials, free-choice play, and engaging in art activities. The children were also observed playing in the outdoor learning environment. You interacted with the children in a positive and nurturing manner. HOUSEHOLD MEMBER(S) You stated you are the only person who lives in the home. TRASNPORTATION: You stated you do not provide transportation. The following violation was documented during today’s visit: Violation Number Comment Rule 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan on file was last updated on April 26, 2022. .1714(e ) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 24, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any written information submitted by you regarding correction of violations documented during today's visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Nieves, Child Care Consultant PO Box 8741 Rocky Mount, NC 27804 Angela.nieves@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The two-week time frame is established to allow you time for submitting your compliance letter. This time frame is not intended to be used as a guide for correcting violations, as they should be corrected immediately. OWNER/FACILITY PROFILE INFORMATION: You, D. High, are listed as the Sole Proprietor on the Family Child Care Home’s License and you stated during today’s visit this ownership remains the same. Prior to changing the facility name and/or ownership (i.e., forming a corporation), please contact me to discuss procedures. Failure to comply may affect your Family Child Care Home License. You verified the mailing address, phone number, and email address listed on the facility profile are correct. Please contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov if changes occur to ensure information is updated in the system. TECHNICAL ASSISTANCE/CONSULTATION: STAFF AND CHILDREN RECORD REQUIREMENTS: I reviewed your files and completed the Verification of Required Information for Operator and Additional Caregivers form and FCCH and Center Located in a Residence form. All children’s files were monitored during today’s visit. The children’s files and your file were found to be incompliance. Please continue ensuring program records, children’s files, and operator files, are current and organized. You had all the files in well-organized folders and in a binder. EMERGENCY PREPAREDNESS AND RESPONSE (EPR) PLAN: The EPR plan you had on file was last updated on April 26, 2022. You stated you were not able to update the plan in the NC Risk Management Portal, because it was not accepting you NCID password. We discussed you resetting your NCID password at https://it.nc.gov/support/ncid/reset-password-unlock-account . Once you reset your password go pack into the NC Risk Management Port at https://rmp.nc.gov/portal/ and update your EPR plan, print a copy and retain in your records. START RATED LICENSE/QUALITY IMPROVEMENT RATING SYSTEM (QRIS) UPDATE: The Governor signed 12 bills on July 8, 2024. Including the Adjustments to the Appropriations Act (SB 357) which includes the $67.5 million for reduced compensation payments for first two quarters of FY 24-25 and the DHHS Agency Bill (Senate Bill 425) which includes the QRIS provisions: • QRIS modernization (3 new pathways to stars) is now approved (SB 425). • Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. • SB 425 does mean that programs currently accredited through the approved accrediting bodies can move to a 3- or 5-star license if they are not already at this star level. Providers will need to submit a request to their consultant and provide a copy of their accreditation certificate for processing. • SB 425 also requires that we move to the ERS-3 versions for ECCERS. ITERS and FCCERS, effective February 1, 2025. Self-paced online training modules regarding the new assessments will be available in September 2024. • SB 357 provides $67.5 million dollars to continue a reduced level of funding for the compensation portion only of the Child Care Stabilization Grant. Funding is designated for the first two quarters of FY 2024-25 and provides only about 75% of funding needed to maintain compensation payment amounts provided through ARPA funding which ended June 30, 2024. DCDEE will continue to utilize the NC FAST Stabilization Grant portal to distribute funds. CLEAN WATER FOR CAROLINA KIDS: According to The Clean Water for Us Kids website, you completed your lead water testing on May 30, 2024. You have begun enrollment for the lead paint testing and for the asbestos testing. Please follow-up with the Clean Water for US Kids to complete your lead paint testing and your asbestos testing. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by November 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Most of you have completed your initial testing and now it is time for your three-year retest. Please log into https://www.cleanwaterforuskids.org/en/carolina/ to ensure you are meeting the requirements for Lead in Water / Paint/Asbestos testing. CONTACT INFORMATION: If you have any questions about today’s visit, you may contact me at 252-557-5597 or angela.nieves@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times