From The Heart Daycare L.L.C.

NC GS 110-90 · Violation

Name of Operation: FROM THE HEART DAYCARE L.L.C. Facility ID: 42000264 Consultant: MARQUITTA HOLLOMAN Operation Type: Family CC Home Case Number: Visit Date: 1/8/2026 Number Present: 7 Completed Date: 1/8/2026 Age: From 2 To 5 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor this program with applicable child care requirements during a annual compliance visit. This facility operates with a Four Star License issued January 17, 2022. The last annual compliance visit was completed April 5, 2024. O. Davis, Owner/Operator was present a available to assist. Seven (7) children ages two (2) to five (5) were present during the visit. The children were observed in free choice play, and handwashing and toiletings routines, and teacher directed activities. The caregiver interacted with the child in a positive manner. A walkthrough of the home was completed today. Fire drills, shelter in place/lock down drills, and playground inspections were all monitored and in compliance. You stated you do not provide transportation. I used the Annual Compliance Monitoring Checklist for Family Child Care Homes and the Family Child Care Home Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. Please remember the entire home is licensed for child care and must meet the applicable child care requirements. Although you designated space to be used for child care in a specified section of your home, the license is issued for the entire location. Any monitoring visit conducted may include spaces other than those you designated for child care. A computer-generated visit summary was reviewed and left with you at the conclusion of the visit. The following violations of child care requirements were documented. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One (1) can of wasp spray and one (1) can of aerosol air freshener were observed in a storage closet unlocked. The violation was corrected during the visit. .1719 (a)(7) Child Care Licensing Requirements are established to ensure a safe, healthy, and developmentally appropriate environment for all child care facilities. Therefore, it is important for you to be knowledgeable of all licensing requirements that apply to your facility. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education (DCDEE) website. Any violation(s) documented may impact the compliance history score. The violation(s) documented were corrected immediately. COMPLIANCE HISTORY Prior to today's visit, this facility has maintained an 18-month compliance score of 96%. TECHNICAL ASSISTANCE/ CONSULTATION HAZARDOUS ITEM STORAGE One (1) can of wasp spray and one (1) can of aerosol air freshener were observed in a storage closet unlocked. The violation was corrected during the visit. REMINDERS • The next shelter in place/lockdown drill for the facility is due February 2026. • Health and Safety Trainings and Recognizing and Responding to Suspicions of Child Maltreatment will expire July 19, 2026. The trainings should be completed before the expiration date. QRIS/STAR RATED LICENSE We discussed the different pathway options for the new QRIS system. You decided to complete Pathway 2-Classroom and Instructional Quality for FCCH. We completed an in-depth review of the forms specific to Pathway 2 and you were given the opportunity to ask questions. All documentation specific to Pathway 2 for FCCH should be completed and submitted to the consultant before March 2026. The Application for Assessment for a Rated License for a FCCH can be found at https://ncchildcare.ncdhhs.gov under provider documents and forms. RESOURCES The Division of Child Development and Early Education's (DCDEE) website is https://ncchildcare.ncdhhs.gov/. Visit this website for the most up-to-date child care forms, resources related to child care, and new child care rules/laws. RECALLED ITEMS You can visit the U.S. Consumer Product Safety Commission website at www.cpsc.gov for more information on recently recalled items. CONTACTS o Halifax-Warren Smart Start www.hwss.org (252) 537-5621 o I encourage you to contact Kathy Vick, Child Care Health Consultant, kvick@hwss.org or 252-537-5621, if additional assistance regarding applicable health and safety practices as is needed. If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-370-0207 or marquitta.holloman@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: FROM THE HEART DAYCARE L.L.C. Facility ID: 42000264 Consultant: EMILY HARGROVE Operation Type: Family CC Home Case Number: Visit Date: 4/5/2024 Number Present: 6 Completed Date: 4/5/2024 Age: From 1 To 8 Total Minutes: 95 Time In: 10:25 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor this program with applicable child care requirements during a annual compliance visit. This facility operates with a Four Star License issued January 17, 2022. This family child care home is licensed to serve eight (8) children. This program is owned and operated by O. Davis, Sole Proprietor. The last annual compliance visit was completed June 1, 2023. Six (6) children ages one (1) to eight (8) was present during the visit. The children were observed in free choice play, outdoor play, and handwashing/toiletings procedures. The caregivers interacted with the child in a positive manner. The following violation was documented today: Violation Number Comment Rule 716 Electrical outlets not in use were not covered. Electrical outlets on two surge protectors located on the FYI board did not have covers plugged while not in use. 10A NCAC .1719(a)(27) The violation documented must be corrected immediately. Mail or email me a compliance letter addressing the correction of the violation to me before 5PM on April 19, 2024. My contact information is: PO Box 1974 Henderson, NC 27536 My email address is: emily.hargrove@dhhs.nc.gov. GENERAL RULE REMINDERS: Child Care Licensing Requirements are established to ensure a safe, healthy, and developmentally appropriate environment for all child care facilities. Therefore, it is important for you to be knowledgeable of all licensing requirements that apply for your center. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education (DCDEE) website. TECHNICAL ASSISTANCE AND CONSULTATION: Compliance History: Prior to today's visit, this facility has maintained an 18-month compliance score of 100%. MEDICATION: No Medication provided. TRANSPORTATION: No Transportation provided. PROGRAM RECORDS: Fire Drills/Emergency Drills, First Aid/CPR Poster, Playground Outdoor Inspections, EMC Plan and License were reviewed and current. CHILDREN AND STAFF RECORDS: Ten percent (10%) or more of children records were monitored. Children records reviewed, were in compliance. Other children’s files not reviewed should be monitored to ensure compliance for the same information. Ten percent (10%) or more of existent staff files were monitored. Staff records reviewed were in compliance. Other staff records should be monitored for the same information to ensure compliance ELECTRICAL OUTLET: Several electrical outlets on surge two protectors located on FYI board were uncovered without plugs. We discussed making sure all electrical outlets are plugged at all times. Please refer to this section of the child care rules to review rule on Safe indoor environment. This was corrected during the visit. DCDEE WORKS: New staff that has not had their education evaluated will need to create a WORKS account by accessing our website under the provider tab, then click DCDEE WORKS. Once account is created, staff should upload or submit original transcripts or certificates to the division for evaluation of their education. Existing staff who has completed additional college course work should also upload and or submit new transcripts. Staff should also apply for what position they want to be evaluated for. (teacher, lead teacher, group leader, etc.) If you need assistance or have any questions, you should contact our workforce education unit. NEW CRIMINAL BACKGROUND CHECK LEGISLATIVE CHANGES: The 2022-2023 Appropriations Bill (HB 103) signed by Governor Cooper on July 11, 2022, made two important changes to North Carolina General Statute 110-90-2 regarding child care Criminal Background Checks. • The period for background check qualification renewals was revised from three years to five years. • The provisional qualification period was reduced to forty-five days. The Division intends to implement these changes as soon as possible. An individual’s current Qualification Letter will be extended 2 years for the total of 5 years. New Qualification Letters will not be generated. Individuals with a Provisional Qualification Letter will receive a Qualification Letter on the 45th day. Letters are generated in the Criminal Background Check portal. HEALTH AND SAFETY TRAININGS: Health and safety trainings are due every five (5) years. If any staff completed trainings in 2017, trainings will be due this year, 2022. I encourage staff to be intentional and start completing trainings. Health and safety trainings are now on MOODLE. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. CHILD CARE HEALTH CONSULTANT: I also encourage you to contact Kathy Vick, Child Care Health Consultant at 252-537-5621 (kvick@hwss.org). Ms. Vick can provide assistance regarding applicable health and safety practices as they relate to COVID-19, (Coronavirus). If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-214-8454 or emily.hargrove@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. RESOURCES: • The most current provider documents/ forms, checklists, resources related to child care and new child care requirements, and how to create a DCDEE WORKS account can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ • North Carolina Risk Management Portal for EPR updates/review: https://rmp.nc.gov/portal/# • NC Child Care Health & Safety Resource Center TRAININGS: Medication Administration and Stay Healthy, Stay Clean trainings Below is a description of each training and the number of credit hours for each one. The Stay Healthy, Stay Clean training can be broken up into the modules that best fit the facility. Medication Administration (2 hours) - Participants will learn medication best practices in early care and education including receiving, documenting, storage, and disposal. They will learn about NC Child Care regulations, types of medication, and the forms that are required to be completed before giving medication. They will also learn how to recognize, respond to, and report a medication error. Medication Skills (2 hours) - Participants will learn the skills needed to safely administer different types of medication to children, including oral, topical, inhalation, and instillation medication. It will NOT cover “emergency/rescue medications” such as types of injectable medication, infusion medication or rectal gels or suppositories. This training should be taken by anyone in the facility who will be administering medication to children. Stay Healthy, Stay Clean (3.5 hours total) - • Handwashing module (.5 hours): Participants learn about infectious disease and how it is spread. They are taught the consequences of inadequate handwashing, how to wash hands and assist children with handwashing, and when adults and children must wash hands in child care. Participants will learn common sources of violations and issues to avoid. • Diapering module (.5 hours): Participants learn when and how to check diapers, what kind of equipment is required for proper diapering, the correct steps of diapering and how proper diapering prevents the spread of germs. Participants learn common sources of violations and issues to avoid. • Toileting module (.5 hours): Participants learn about toilet rooms, toilet learning practices and equipment, and how to assist when children have accidents during toilet learning. • Sanitation module (1 hour): Participants learn the difference between cleaning, sanitizing, and disinfecting. They learn how to clean, sanitize and disinfect and when to clean common items in child care including sleep areas, play areas, food areas, handwashing sinks, toileting and diapering areas, and keeping cleaning supplies, doorknobs, water fountains, floors, and cubbies clean. Participants learn common sources of violations and issues to avoid. • Food module (1 hour): Participants learn the difference between food service and food prep in the child care center classroom setting, what is required for each, and the procedures around handling food to prevent contamination, spoilage, and transmission of infectious diseases. Stacy Rosser, MPH, CCHC-C/E Regional Child Care Health Consultant NC Child Care Health and Safety Resource Center UNC Gillings School of Global Public Health 252-557-4208 stacy_rosser@unc.edu NC Child Care Health and Safety Resource Center 800-367-2229, choose 1, then 2 www.healthychildcare.unc.edu Lead in Water/Paint and Asbestos. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities and FCCH’s are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. Child care rule 10A NCAC 09 .1725(a) for FCCH’s - to assure the health of children through proper sanitation, the family child care home operator shall: (2) collect and submit samples of water from each water outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. Results of the analysis shall be on file in the home. This rule became effective January 1, 2024; therefore, water samples must be collected by the operator and tested within 12 months of the effective date of this rule. This means that lead in water testing must be completed by January 1, 2025. Please log into https://www.cleanwaterforuskids.org/en/carolina/ to ensure you are meeting the requirements for Lead in Water / Paint/Asbestos testing. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times