10A NCAC 09 .0803 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 4/10/2025 Number Present: 130 Completed Date: 4/10/2025 Age: From 0 To 5 Total Minutes: 320 Time In: 10:00 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with child care requirements. I met with Jenna Stevens, Director, and we conducted a walk-through of the facility. The program operates with a five-star license issued March 1, 2019. Restriction: Daytime care only; Meets enhanced space. This program operates two (2) NC Pre-K classrooms. The facility had a 93% compliance history prior to today's visit. The NC Secretary of State website was viewed before today’s visit and Richfield Child Development Center Inc. was active and current. There are 239 children currently enrolled and 130 were present during today's visit. The children were engaged in the following activities: free-play in activity areas, outdoor free-play, teacher-directed activities, bathroom/handwashing routines, lunch and nap. The staff and training worksheets were received prior to this visit. One (1) new staff members has been hired since the last monitoring visit was conducted. I monitored the file of the new staff and three (3) existing staff files for 10% of staff files. I monitored twenty-five (25) children's records during the visit for 10% of children's records. Five (5) of the twenty-five (25f children's records monitored were those for NC Pre-K children. The following items were posted for easy reference: license, Summary of NC Child Care Law and Rules, safe arrival and departure procedures, emergency medical care plan, daily schedules, current activity plans, first aid posters, menu, applicable staff/child ratio charts, tobacco free signage, and evacuation routes. The annual fire inspection was conducted 8/13/2024 and the facility was found to be satisfactory and approved for daytime care only. A sanitation inspection was conducted 3/26/25 with a score of 0 demerits for a Superior classification. The last documented fire drill was conducted on 3/19/25. A shelter-in-place drill was conducted on 3/31/25. The monthly playground inspections have been completed as required. NC Pre-K: This facility has two (2) NC Pre-K classrooms. The NC Pre-K program operates from 8:15a.m. until 3:15p.m. The facility uses the ‘Creative Curriculum’ for the NC Pre-K program, as well as the 'Brigance Early Childhood Screen' and the 'Teaching Strategies Gold' (TS Gold) developmental screening tools. The NC Pre-K Program Site Monitoring Tool was reviewed today and found to be complete and accurate. The initial 'Brigance Screen' was completed for each child within the required time frame. The TS Gold developmental screenings have been completed multiple times during the school year for all children. Parents participate in Family Engagement activities on-site that occur bi-monthly, monthly take home projects, and other activities. Newsletters are sent home monthly, and parents receive daily communication via the Pro Care app. Parent/teacher conferences are held three (3) times per year. Two (2) conferences have been held thus far for the school year. Progress reports are shared with parents during the parent/teacher conferences. The environment rating scale assessment was conducted November 30, 2018, and the program received a score of 5.86. I monitored one (1) van for compliance with transportation requirements. All transportation requirements were in compliance. The following items were monitored today: supervision, staff/child ratio, staff, health, safety, program records, management, and transportation. There was one (1) violation of child care requirements observed today regarding medication. Violation Number Comment Rule 843 A drug or medicine was administered after its expiration date. Benadryl with an expiration date of 03/2025 was observed in space #B2:4. 10A NCAC 09 .0803(1)(d) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than April 24, 2025. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *It was recommended that as a best practice medication expiration dates be checked monthly. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or michell.kocan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 4/10/2025 Number Present: 130 Completed Date: 4/10/2025 Age: From 0 To 5 Total Minutes: 320 Time In: 10:00 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with child care requirements. I met with Jenna Stevens, Director, and we conducted a walk-through of the facility. The program operates with a five-star license issued March 1, 2019. Restriction: Daytime care only; Meets enhanced space. This program operates two (2) NC Pre-K classrooms. The facility had a 93% compliance history prior to today's visit. The NC Secretary of State website was viewed before today’s visit and Richfield Child Development Center Inc. was active and current. There are 239 children currently enrolled and 130 were present during today's visit. The children were engaged in the following activities: free-play in activity areas, outdoor free-play, teacher-directed activities, bathroom/handwashing routines, lunch and nap. The staff and training worksheets were received prior to this visit. One (1) new staff members has been hired since the last monitoring visit was conducted. I monitored the file of the new staff and three (3) existing staff files for 10% of staff files. I monitored twenty-five (25) children's records during the visit for 10% of children's records. Five (5) of the twenty-five (25f children's records monitored were those for NC Pre-K children. The following items were posted for easy reference: license, Summary of NC Child Care Law and Rules, safe arrival and departure procedures, emergency medical care plan, daily schedules, current activity plans, first aid posters, menu, applicable staff/child ratio charts, tobacco free signage, and evacuation routes. The annual fire inspection was conducted 8/13/2024 and the facility was found to be satisfactory and approved for daytime care only. A sanitation inspection was conducted 3/26/25 with a score of 0 demerits for a Superior classification. The last documented fire drill was conducted on 3/19/25. A shelter-in-place drill was conducted on 3/31/25. The monthly playground inspections have been completed as required. NC Pre-K: This facility has two (2) NC Pre-K classrooms. The NC Pre-K program operates from 8:15a.m. until 3:15p.m. The facility uses the ‘Creative Curriculum’ for the NC Pre-K program, as well as the 'Brigance Early Childhood Screen' and the 'Teaching Strategies Gold' (TS Gold) developmental screening tools. The NC Pre-K Program Site Monitoring Tool was reviewed today and found to be complete and accurate. The initial 'Brigance Screen' was completed for each child within the required time frame. The TS Gold developmental screenings have been completed multiple times during the school year for all children. Parents participate in Family Engagement activities on-site that occur bi-monthly, monthly take home projects, and other activities. Newsletters are sent home monthly, and parents receive daily communication via the Pro Care app. Parent/teacher conferences are held three (3) times per year. Two (2) conferences have been held thus far for the school year. Progress reports are shared with parents during the parent/teacher conferences. The environment rating scale assessment was conducted November 30, 2018, and the program received a score of 5.86. I monitored one (1) van for compliance with transportation requirements. All transportation requirements were in compliance. The following items were monitored today: supervision, staff/child ratio, staff, health, safety, program records, management, and transportation. There was one (1) violation of child care requirements observed today regarding medication. Violation Number Comment Rule 843 A drug or medicine was administered after its expiration date. Benadryl with an expiration date of 03/2025 was observed in space #B2:4. 10A NCAC 09 .0803(1)(d) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than April 24, 2025. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *It was recommended that as a best practice medication expiration dates be checked monthly. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or michell.kocan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education PO Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 120 Completed Date: 12/12/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 11:50 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced follow-up visit was to monitor for applicable child care rules and laws. The facility operates with a five-star license. Upon arrival I spoke with Kelley Huff, Director, we discussed the purpose of today's visit. A walkthrough of the indoor spaces used by children was conducted and monitored for the following: supervision, discipline, staff/child ratios, group size, licensed capacity, and permit restrictions. I monitored staff records to ensure all staff have current CPR and First Aid certification, ITS-SIDS certification and that all criminal background qualifying letters are valid. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, activity plans, menu, staff/child ratio charts, emergency telephone numbers, tobacco free policy and emergency medical care plan. The 120 children present during today's visit were observed engaged in tummy time, napping, and completing bathroom/handwashing routines. The following violations of childcare requirements were observed during the visit . Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. A 3-year old child in space#2 was observed using a technology device. The use of the device was not documented. .0510(d)(2)(A-C) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than December 26, 2024. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance *A reminder was verbally stated during today's visit that all lavatories must be flushed after each use. *The diaper changing surface of changing tables should be kept free of any items. Wipes and diapers can be placed in the storage area of the diaper changing table during diaper changes, but these items should never be placed directly on the diaper changing surface. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant PO Box 2694 Rockingham, NC 28380 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/25/2024 Number Present: 108 Completed Date: 9/25/2024 Age: From 0 To 5 Total Minutes: 115 Time In: 10:50 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced follow-up visit was to monitor for applicable child care rules and laws. The facility operates with a five-star license. Upon arrival I spoke with Jenna Huff, Director, we discussed the purpose of today's visit. I completed a walkthrough of the indoor spaces used by children and monitored for the following: supervision, discipline, staff/child ratios, group size, licensed capacity, and permit restrictions. I monitored staff records to ensure all staff have current CPR and First Aid certification, ITS-SIDS certification and that all criminal background qualifying letters are valid. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, activity plans, menu, staff/child ratio charts, emergency telephone numbers, tobacco free policy and emergency medical care plan. The 108 children present during today's visit were observed engaged in free-play in activity areas, free-play on the outdoor learning environments, eating lunch, and completing bathroom/handwashing routines. There was one violation of childcare requirements observed during the visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Peeling/chipping paint was observed in several areas on multiple walls in space #7. 15A NCAC 18A .2825(a) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than October 9, 2024. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance *A reminder was verbally stated during today's visit that staff should never spray sanitizing or disinfecting sprays close to children. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant PO Box 2694 Rockingham, NC 28380 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-106 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0724-338L Visit Date: 8/13/2024 Number Present: 0 Completed Date: 8/13/2024 Age: From 0 To 0 Total Minutes: 90 Time In: 12:00 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate a complaint allegation. There is a concern that a staff member used inappropriate discipline. The allegation was discussed with the Administrator, K. Huff. Ms. Huff provided the following information regarding an incident that occurred on 7/26/24. Ms. Huff stated that she was informed by fellow administrator, J. Huff, that a staff member popped their own child who is enrolled in care at the facility on the back. Ms. Huff stated that the child was receiving care in space #10a/b when the incident occurred. She stated that the staff person reported having popped their child to fellow administrator, J. Huff. K. Huff stated during today’s visit that K. Beeker is still employed at the facility, but she arrives in the evenings when no children are present on the premises to perform housekeeping duties. I interviewed J. Huff during today’s visit. She stated that upon arrival for work on 7/26/24, K. Beeker, approached her and stated that while delivering breakfast to the classrooms that morning when she entered the classroom where her child was being cared for the child was ripping up a book and she popped the child on the back. J. Huff stated that she immediately told K. Beeker to take a break. J. Huff shared the information she received with K. Huff, owner/administrator. K. Beeker was later sent home for the remainder of the day. J. Huff stated that K. Beeker is still employed at the facility and performs housekeeping duties in the evenings after the facility has closed. I interviewed staff member H. Medlin, who was caring for the group of children in space 10a/b at the time of the incident. She stated that on 7/26/24, she was assisting the group of two and three-year-old children in her care clean up toys in preparation for breakfast when she heard a “smacking” sound. She stated she turned around to see what it was and was told by K. Beeker, who was serving breakfast to the classroom, that she had spanked her daughter on accident. H. Medlin stated that she could see a handprint on the child’s lower back. Based upon my review of the facility’s discipline policy, interview with the Administrators, and interview with the other staff member present in the classroom at the time of the incident it was determined that the allegation that a staff member used inappropriate discipline is substantiated. The following violations of child requirements were cited during the visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] A child being cared for in space# 10a/b was popped on their back. GS 110-91(10); .1803(a) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than August 27, 2024. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance *Recommendations were made that staff members review the discipline policies of the facility and that local Partnership for Children office be contacted for technical assistance and training regarding handling difficult behaviors, preventing child abuse and neglect, and appropriate discipline of children Thank you for your assistance during the visit. Michell Kocan Child Care Consultant PO Box 2694 Rockingham, NC 28380 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0724-338L Visit Date: 8/13/2024 Number Present: 0 Completed Date: 8/13/2024 Age: From 0 To 0 Total Minutes: 90 Time In: 12:00 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate a complaint allegation. There is a concern that a staff member used inappropriate discipline. The allegation was discussed with the Administrator, K. Huff. Ms. Huff provided the following information regarding an incident that occurred on 7/26/24. Ms. Huff stated that she was informed by fellow administrator, J. Huff, that a staff member popped their own child who is enrolled in care at the facility on the back. Ms. Huff stated that the child was receiving care in space #10a/b when the incident occurred. She stated that the staff person reported having popped their child to fellow administrator, J. Huff. K. Huff stated during today’s visit that K. Beeker is still employed at the facility, but she arrives in the evenings when no children are present on the premises to perform housekeeping duties. I interviewed J. Huff during today’s visit. She stated that upon arrival for work on 7/26/24, K. Beeker, approached her and stated that while delivering breakfast to the classrooms that morning when she entered the classroom where her child was being cared for the child was ripping up a book and she popped the child on the back. J. Huff stated that she immediately told K. Beeker to take a break. J. Huff shared the information she received with K. Huff, owner/administrator. K. Beeker was later sent home for the remainder of the day. J. Huff stated that K. Beeker is still employed at the facility and performs housekeeping duties in the evenings after the facility has closed. I interviewed staff member H. Medlin, who was caring for the group of children in space 10a/b at the time of the incident. She stated that on 7/26/24, she was assisting the group of two and three-year-old children in her care clean up toys in preparation for breakfast when she heard a “smacking” sound. She stated she turned around to see what it was and was told by K. Beeker, who was serving breakfast to the classroom, that she had spanked her daughter on accident. H. Medlin stated that she could see a handprint on the child’s lower back. Based upon my review of the facility’s discipline policy, interview with the Administrators, and interview with the other staff member present in the classroom at the time of the incident it was determined that the allegation that a staff member used inappropriate discipline is substantiated. The following violations of child requirements were cited during the visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] A child being cared for in space# 10a/b was popped on their back. GS 110-91(10); .1803(a) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than August 27, 2024. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance *Recommendations were made that staff members review the discipline policies of the facility and that local Partnership for Children office be contacted for technical assistance and training regarding handling difficult behaviors, preventing child abuse and neglect, and appropriate discipline of children Thank you for your assistance during the visit. Michell Kocan Child Care Consultant PO Box 2694 Rockingham, NC 28380 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0724-338L Visit Date: 8/13/2024 Number Present: 0 Completed Date: 8/13/2024 Age: From 0 To 0 Total Minutes: 90 Time In: 12:00 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate a complaint allegation. There is a concern that a staff member used inappropriate discipline. The allegation was discussed with the Administrator, K. Huff. Ms. Huff provided the following information regarding an incident that occurred on 7/26/24. Ms. Huff stated that she was informed by fellow administrator, J. Huff, that a staff member popped their own child who is enrolled in care at the facility on the back. Ms. Huff stated that the child was receiving care in space #10a/b when the incident occurred. She stated that the staff person reported having popped their child to fellow administrator, J. Huff. K. Huff stated during today’s visit that K. Beeker is still employed at the facility, but she arrives in the evenings when no children are present on the premises to perform housekeeping duties. I interviewed J. Huff during today’s visit. She stated that upon arrival for work on 7/26/24, K. Beeker, approached her and stated that while delivering breakfast to the classrooms that morning when she entered the classroom where her child was being cared for the child was ripping up a book and she popped the child on the back. J. Huff stated that she immediately told K. Beeker to take a break. J. Huff shared the information she received with K. Huff, owner/administrator. K. Beeker was later sent home for the remainder of the day. J. Huff stated that K. Beeker is still employed at the facility and performs housekeeping duties in the evenings after the facility has closed. I interviewed staff member H. Medlin, who was caring for the group of children in space 10a/b at the time of the incident. She stated that on 7/26/24, she was assisting the group of two and three-year-old children in her care clean up toys in preparation for breakfast when she heard a “smacking” sound. She stated she turned around to see what it was and was told by K. Beeker, who was serving breakfast to the classroom, that she had spanked her daughter on accident. H. Medlin stated that she could see a handprint on the child’s lower back. Based upon my review of the facility’s discipline policy, interview with the Administrators, and interview with the other staff member present in the classroom at the time of the incident it was determined that the allegation that a staff member used inappropriate discipline is substantiated. The following violations of child requirements were cited during the visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] A child being cared for in space# 10a/b was popped on their back. GS 110-91(10); .1803(a) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than August 27, 2024. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance *Recommendations were made that staff members review the discipline policies of the facility and that local Partnership for Children office be contacted for technical assistance and training regarding handling difficult behaviors, preventing child abuse and neglect, and appropriate discipline of children Thank you for your assistance during the visit. Michell Kocan Child Care Consultant PO Box 2694 Rockingham, NC 28380 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0724-226L Visit Date: 7/24/2024 Number Present: 110 Completed Date: 7/24/2024 Age: From 0 To 11 Total Minutes: 70 Time In: 01:00 PM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Announced The purpose of this unannounced visit was to investigate a complaint allegation. There is a concern that a staff member used inappropriate discipline. The allegation was discussed with the Administrator, K. Huff. Ms. Huff provided the following information regarding an incident that occurred on 7/12/24. Ms. Huff stated that she learned that a staff member working in space #15 popped a child on their diapered bottom. Ms. Huff stated that she was made aware of this incident by another staff member who was working in the same classroom at the time of the incident. Ms. Huff was told by the staff person reporting the incident that the person who popped the child made the comment, “you don’t see this”. I interviewed M. Russell during today’s visit. She confirmed that on 7/12/24 she witnessed another staff member pop a child on their diapered bottom and was told “you don’t see this”. Based upon my review of the facility’s discipline policy, interview with the Administrator, and interview with the other staff member present in the classroom at the time of the incident it was determined that the allegation that a staff member used inappropriate discipline is substantiated. The following violations of child requirements were cited during the visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On 7/12/24 a teacher caring for children in space #15 popped a child on their bottom. GS 110-91(10); .1803(a) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than August 7, 2024. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance *During this visit I suggested that a staff meeting be held to review the discipline policies of the facility with all staff members no matter their title or role at the facility. I also suggested that the local Partnership for Children office be contacted for technical assistance and training regarding handling difficult behaviors, preventing child abuse and neglect, and appropriate discipline of children. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant PO Box 2694 Rockingham, NC 28380 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0724-226L Visit Date: 7/24/2024 Number Present: 110 Completed Date: 7/24/2024 Age: From 0 To 11 Total Minutes: 70 Time In: 01:00 PM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Announced The purpose of this unannounced visit was to investigate a complaint allegation. There is a concern that a staff member used inappropriate discipline. The allegation was discussed with the Administrator, K. Huff. Ms. Huff provided the following information regarding an incident that occurred on 7/12/24. Ms. Huff stated that she learned that a staff member working in space #15 popped a child on their diapered bottom. Ms. Huff stated that she was made aware of this incident by another staff member who was working in the same classroom at the time of the incident. Ms. Huff was told by the staff person reporting the incident that the person who popped the child made the comment, “you don’t see this”. I interviewed M. Russell during today’s visit. She confirmed that on 7/12/24 she witnessed another staff member pop a child on their diapered bottom and was told “you don’t see this”. Based upon my review of the facility’s discipline policy, interview with the Administrator, and interview with the other staff member present in the classroom at the time of the incident it was determined that the allegation that a staff member used inappropriate discipline is substantiated. The following violations of child requirements were cited during the visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On 7/12/24 a teacher caring for children in space #15 popped a child on their bottom. GS 110-91(10); .1803(a) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than August 7, 2024. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance *During this visit I suggested that a staff meeting be held to review the discipline policies of the facility with all staff members no matter their title or role at the facility. I also suggested that the local Partnership for Children office be contacted for technical assistance and training regarding handling difficult behaviors, preventing child abuse and neglect, and appropriate discipline of children. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant PO Box 2694 Rockingham, NC 28380 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0724-226L Visit Date: 7/24/2024 Number Present: 110 Completed Date: 7/24/2024 Age: From 0 To 11 Total Minutes: 70 Time In: 01:00 PM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Announced The purpose of this unannounced visit was to investigate a complaint allegation. There is a concern that a staff member used inappropriate discipline. The allegation was discussed with the Administrator, K. Huff. Ms. Huff provided the following information regarding an incident that occurred on 7/12/24. Ms. Huff stated that she learned that a staff member working in space #15 popped a child on their diapered bottom. Ms. Huff stated that she was made aware of this incident by another staff member who was working in the same classroom at the time of the incident. Ms. Huff was told by the staff person reporting the incident that the person who popped the child made the comment, “you don’t see this”. I interviewed M. Russell during today’s visit. She confirmed that on 7/12/24 she witnessed another staff member pop a child on their diapered bottom and was told “you don’t see this”. Based upon my review of the facility’s discipline policy, interview with the Administrator, and interview with the other staff member present in the classroom at the time of the incident it was determined that the allegation that a staff member used inappropriate discipline is substantiated. The following violations of child requirements were cited during the visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On 7/12/24 a teacher caring for children in space #15 popped a child on their bottom. GS 110-91(10); .1803(a) The violations documented must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, the email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name, title and signature at the end of the email. I must receive the compliance letter by email or at the address below no later than August 7, 2024. Michell Kocan PO Box 2694 Rockingham NC 28380 michell.kocan@dhhs.nc.gov If you state in your letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, this timeline may be extended. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance *During this visit I suggested that a staff meeting be held to review the discipline policies of the facility with all staff members no matter their title or role at the facility. I also suggested that the local Partnership for Children office be contacted for technical assistance and training regarding handling difficult behaviors, preventing child abuse and neglect, and appropriate discipline of children. Thank you for your assistance during the visit. Michell Kocan Child Care Consultant PO Box 2694 Rockingham, NC 28380 910-610-7525 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: RICHFIELD CHILD DEVELOPMENT CENTER. INC. Facility ID: 84000086 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0424-177A Visit Date: 4/17/2024 Number Present: 145 Completed Date: 4/17/2024 Age: From 0 To 5 Total Minutes: 130 Time In: 10:20 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Veronica Grant, Investigations Supervisor, was also present during the visit. Kelley Huff, Administrator, accompanied us during a walk-through of the facility. During the visit, we spoke with Ms. Huff and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 903 Corporal punishment was used. A staff member used her hand to hit a child on the arm as form of discipline. On the same day, she used her hand to hit a second child on the buttocks. GS 110-91(10); .1803(a) You may contact me at Leigh Broome, 704-594-0146, Leigh.Broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.