10A NCAC 09 .0514 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 75 Completed Date: 5/8/2025 Age: From 2 To 4 Total Minutes: 178 Time In: 09:22 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Rachel Smith , center manager assisted me with the visit. Your program currently operates with a Five- star license issued 10/18/24. Your program is currently earning (7) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score each classroom scored at least 5.0), and 1 quality point for offering a staff benefits package and an infrastructure for parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was 92% as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC, was listed as current and active. The license was posted, and restrictions monitored for compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of toast, eggs, orange juice and milk. One new staff member’s file was monitored for compliance during today’s visit. You called Pamela Austin on the phone to verify conflicting dates in her file and put her on loudspeaker. Ms. Austin’s hire date and dates on the staff and training worksheet was verified by her over the phone. Due to a violation cited during today’s visit, a follow-up visit shall be conducted. The following violations were documented: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member hired 3/20/24, medical report is dated 4/10/2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member hired 3/20/24, screening is 4/13/25. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One staff member stated over the phone that she was hired 3/20/24. Her qualification letter is dated 4/15/24. G.S. 110-90.2(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member hired 3/20/24, received their orientation 8/12/24- 8/16/2024. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation was not on file for one staff member. 10A NCAC 09 .0514(f) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, one staff member cared for (7) three-year-olds and (4) four-year-olds. This was corrected by removing one child and taking them to space #4. 10A NCAC 09 .2818 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member hired 3/20/24, stated over the phone that she began caring for children in April of 2024. Her signed policy is dated 8/16/2024. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before May 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Today I observed the children ages 2 to 4 years old finishing up breakfast, playing in their inside learning environments, during handwashing procedures, engaged in free play and teacher directed activities. I observed parents dropping off children in their classrooms. Technical assistance was given on the following: As a new center manager, it may be challenging juggling all of your new responsibilities and keeping up with state and local daycare procedures and laws. Please feel free to contact me directly with any questions that you may have. We can schedule courtesy visits for technical assistance and one on one online training as well. Do not hesitate to call or email me for assistance. Maintaining ratios throughout the day is mandatory. Early morning shifts can make maintaining ratios challenging with the transient flow of things. There are so many moving parts. Ex. Parents are bringing in children, buses are dropping off children and teachers are moving around carrying out various duties getting ready for the day. Throughout all the moving parts, the safety of the children is priority. An accident can happen in a split second. That one extra staff member may make the difference in a child’s life. During transitions I highly suggest the following to maintain ratios: Before children are released to their teachers make sure to make eye contact with each teacher and ask them how many children they have in their room at that time. Make mental notes and physical documentation of staff/child ratios in each classroom. If a teacher is at their max, inform them that they cannot take in more children until another staff member is placed in the room. Parents may not drop off children nor other staff members drop off children until adequate staffing is provided. Before dropping off children to a room, staff should already be in place so that ratios are maintained. Momentary distractions or small accidents can easily change the trajectory of your day. Compliance should always be maintained and staff in place before caring for children. Playground I highly suggest giving your playground a fresh coat of paint every 3 months. Make sure to add painting equipment to your playground check list. A scrape on a rusted piece of equipment can cause serious injury or infection. Maintenance is key in maintaining a safe outdoor environment. Make sure to fluff up your sand under the small climbing structure once a week or add more sand every three months as needed. Please contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 75 Completed Date: 5/8/2025 Age: From 2 To 4 Total Minutes: 178 Time In: 09:22 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Rachel Smith , center manager assisted me with the visit. Your program currently operates with a Five- star license issued 10/18/24. Your program is currently earning (7) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score each classroom scored at least 5.0), and 1 quality point for offering a staff benefits package and an infrastructure for parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was 92% as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC, was listed as current and active. The license was posted, and restrictions monitored for compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of toast, eggs, orange juice and milk. One new staff member’s file was monitored for compliance during today’s visit. You called Pamela Austin on the phone to verify conflicting dates in her file and put her on loudspeaker. Ms. Austin’s hire date and dates on the staff and training worksheet was verified by her over the phone. Due to a violation cited during today’s visit, a follow-up visit shall be conducted. The following violations were documented: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member hired 3/20/24, medical report is dated 4/10/2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member hired 3/20/24, screening is 4/13/25. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One staff member stated over the phone that she was hired 3/20/24. Her qualification letter is dated 4/15/24. G.S. 110-90.2(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member hired 3/20/24, received their orientation 8/12/24- 8/16/2024. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation was not on file for one staff member. 10A NCAC 09 .0514(f) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, one staff member cared for (7) three-year-olds and (4) four-year-olds. This was corrected by removing one child and taking them to space #4. 10A NCAC 09 .2818 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member hired 3/20/24, stated over the phone that she began caring for children in April of 2024. Her signed policy is dated 8/16/2024. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before May 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Today I observed the children ages 2 to 4 years old finishing up breakfast, playing in their inside learning environments, during handwashing procedures, engaged in free play and teacher directed activities. I observed parents dropping off children in their classrooms. Technical assistance was given on the following: As a new center manager, it may be challenging juggling all of your new responsibilities and keeping up with state and local daycare procedures and laws. Please feel free to contact me directly with any questions that you may have. We can schedule courtesy visits for technical assistance and one on one online training as well. Do not hesitate to call or email me for assistance. Maintaining ratios throughout the day is mandatory. Early morning shifts can make maintaining ratios challenging with the transient flow of things. There are so many moving parts. Ex. Parents are bringing in children, buses are dropping off children and teachers are moving around carrying out various duties getting ready for the day. Throughout all the moving parts, the safety of the children is priority. An accident can happen in a split second. That one extra staff member may make the difference in a child’s life. During transitions I highly suggest the following to maintain ratios: Before children are released to their teachers make sure to make eye contact with each teacher and ask them how many children they have in their room at that time. Make mental notes and physical documentation of staff/child ratios in each classroom. If a teacher is at their max, inform them that they cannot take in more children until another staff member is placed in the room. Parents may not drop off children nor other staff members drop off children until adequate staffing is provided. Before dropping off children to a room, staff should already be in place so that ratios are maintained. Momentary distractions or small accidents can easily change the trajectory of your day. Compliance should always be maintained and staff in place before caring for children. Playground I highly suggest giving your playground a fresh coat of paint every 3 months. Make sure to add painting equipment to your playground check list. A scrape on a rusted piece of equipment can cause serious injury or infection. Maintenance is key in maintaining a safe outdoor environment. Make sure to fluff up your sand under the small climbing structure once a week or add more sand every three months as needed. Please contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 75 Completed Date: 5/8/2025 Age: From 2 To 4 Total Minutes: 178 Time In: 09:22 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Rachel Smith , center manager assisted me with the visit. Your program currently operates with a Five- star license issued 10/18/24. Your program is currently earning (7) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score each classroom scored at least 5.0), and 1 quality point for offering a staff benefits package and an infrastructure for parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was 92% as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC, was listed as current and active. The license was posted, and restrictions monitored for compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of toast, eggs, orange juice and milk. One new staff member’s file was monitored for compliance during today’s visit. You called Pamela Austin on the phone to verify conflicting dates in her file and put her on loudspeaker. Ms. Austin’s hire date and dates on the staff and training worksheet was verified by her over the phone. Due to a violation cited during today’s visit, a follow-up visit shall be conducted. The following violations were documented: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member hired 3/20/24, medical report is dated 4/10/2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member hired 3/20/24, screening is 4/13/25. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One staff member stated over the phone that she was hired 3/20/24. Her qualification letter is dated 4/15/24. G.S. 110-90.2(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member hired 3/20/24, received their orientation 8/12/24- 8/16/2024. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation was not on file for one staff member. 10A NCAC 09 .0514(f) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, one staff member cared for (7) three-year-olds and (4) four-year-olds. This was corrected by removing one child and taking them to space #4. 10A NCAC 09 .2818 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member hired 3/20/24, stated over the phone that she began caring for children in April of 2024. Her signed policy is dated 8/16/2024. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before May 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Today I observed the children ages 2 to 4 years old finishing up breakfast, playing in their inside learning environments, during handwashing procedures, engaged in free play and teacher directed activities. I observed parents dropping off children in their classrooms. Technical assistance was given on the following: As a new center manager, it may be challenging juggling all of your new responsibilities and keeping up with state and local daycare procedures and laws. Please feel free to contact me directly with any questions that you may have. We can schedule courtesy visits for technical assistance and one on one online training as well. Do not hesitate to call or email me for assistance. Maintaining ratios throughout the day is mandatory. Early morning shifts can make maintaining ratios challenging with the transient flow of things. There are so many moving parts. Ex. Parents are bringing in children, buses are dropping off children and teachers are moving around carrying out various duties getting ready for the day. Throughout all the moving parts, the safety of the children is priority. An accident can happen in a split second. That one extra staff member may make the difference in a child’s life. During transitions I highly suggest the following to maintain ratios: Before children are released to their teachers make sure to make eye contact with each teacher and ask them how many children they have in their room at that time. Make mental notes and physical documentation of staff/child ratios in each classroom. If a teacher is at their max, inform them that they cannot take in more children until another staff member is placed in the room. Parents may not drop off children nor other staff members drop off children until adequate staffing is provided. Before dropping off children to a room, staff should already be in place so that ratios are maintained. Momentary distractions or small accidents can easily change the trajectory of your day. Compliance should always be maintained and staff in place before caring for children. Playground I highly suggest giving your playground a fresh coat of paint every 3 months. Make sure to add painting equipment to your playground check list. A scrape on a rusted piece of equipment can cause serious injury or infection. Maintenance is key in maintaining a safe outdoor environment. Make sure to fluff up your sand under the small climbing structure once a week or add more sand every three months as needed. Please contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 75 Completed Date: 5/8/2025 Age: From 2 To 4 Total Minutes: 178 Time In: 09:22 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Rachel Smith , center manager assisted me with the visit. Your program currently operates with a Five- star license issued 10/18/24. Your program is currently earning (7) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score each classroom scored at least 5.0), and 1 quality point for offering a staff benefits package and an infrastructure for parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was 92% as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC, was listed as current and active. The license was posted, and restrictions monitored for compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of toast, eggs, orange juice and milk. One new staff member’s file was monitored for compliance during today’s visit. You called Pamela Austin on the phone to verify conflicting dates in her file and put her on loudspeaker. Ms. Austin’s hire date and dates on the staff and training worksheet was verified by her over the phone. Due to a violation cited during today’s visit, a follow-up visit shall be conducted. The following violations were documented: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member hired 3/20/24, medical report is dated 4/10/2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member hired 3/20/24, screening is 4/13/25. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One staff member stated over the phone that she was hired 3/20/24. Her qualification letter is dated 4/15/24. G.S. 110-90.2(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member hired 3/20/24, received their orientation 8/12/24- 8/16/2024. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation was not on file for one staff member. 10A NCAC 09 .0514(f) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, one staff member cared for (7) three-year-olds and (4) four-year-olds. This was corrected by removing one child and taking them to space #4. 10A NCAC 09 .2818 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member hired 3/20/24, stated over the phone that she began caring for children in April of 2024. Her signed policy is dated 8/16/2024. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before May 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Today I observed the children ages 2 to 4 years old finishing up breakfast, playing in their inside learning environments, during handwashing procedures, engaged in free play and teacher directed activities. I observed parents dropping off children in their classrooms. Technical assistance was given on the following: As a new center manager, it may be challenging juggling all of your new responsibilities and keeping up with state and local daycare procedures and laws. Please feel free to contact me directly with any questions that you may have. We can schedule courtesy visits for technical assistance and one on one online training as well. Do not hesitate to call or email me for assistance. Maintaining ratios throughout the day is mandatory. Early morning shifts can make maintaining ratios challenging with the transient flow of things. There are so many moving parts. Ex. Parents are bringing in children, buses are dropping off children and teachers are moving around carrying out various duties getting ready for the day. Throughout all the moving parts, the safety of the children is priority. An accident can happen in a split second. That one extra staff member may make the difference in a child’s life. During transitions I highly suggest the following to maintain ratios: Before children are released to their teachers make sure to make eye contact with each teacher and ask them how many children they have in their room at that time. Make mental notes and physical documentation of staff/child ratios in each classroom. If a teacher is at their max, inform them that they cannot take in more children until another staff member is placed in the room. Parents may not drop off children nor other staff members drop off children until adequate staffing is provided. Before dropping off children to a room, staff should already be in place so that ratios are maintained. Momentary distractions or small accidents can easily change the trajectory of your day. Compliance should always be maintained and staff in place before caring for children. Playground I highly suggest giving your playground a fresh coat of paint every 3 months. Make sure to add painting equipment to your playground check list. A scrape on a rusted piece of equipment can cause serious injury or infection. Maintenance is key in maintaining a safe outdoor environment. Make sure to fluff up your sand under the small climbing structure once a week or add more sand every three months as needed. Please contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 75 Completed Date: 5/8/2025 Age: From 2 To 4 Total Minutes: 178 Time In: 09:22 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Rachel Smith , center manager assisted me with the visit. Your program currently operates with a Five- star license issued 10/18/24. Your program is currently earning (7) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score each classroom scored at least 5.0), and 1 quality point for offering a staff benefits package and an infrastructure for parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was 92% as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC, was listed as current and active. The license was posted, and restrictions monitored for compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of toast, eggs, orange juice and milk. One new staff member’s file was monitored for compliance during today’s visit. You called Pamela Austin on the phone to verify conflicting dates in her file and put her on loudspeaker. Ms. Austin’s hire date and dates on the staff and training worksheet was verified by her over the phone. Due to a violation cited during today’s visit, a follow-up visit shall be conducted. The following violations were documented: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member hired 3/20/24, medical report is dated 4/10/2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member hired 3/20/24, screening is 4/13/25. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One staff member stated over the phone that she was hired 3/20/24. Her qualification letter is dated 4/15/24. G.S. 110-90.2(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member hired 3/20/24, received their orientation 8/12/24- 8/16/2024. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation was not on file for one staff member. 10A NCAC 09 .0514(f) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, one staff member cared for (7) three-year-olds and (4) four-year-olds. This was corrected by removing one child and taking them to space #4. 10A NCAC 09 .2818 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member hired 3/20/24, stated over the phone that she began caring for children in April of 2024. Her signed policy is dated 8/16/2024. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before May 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Today I observed the children ages 2 to 4 years old finishing up breakfast, playing in their inside learning environments, during handwashing procedures, engaged in free play and teacher directed activities. I observed parents dropping off children in their classrooms. Technical assistance was given on the following: As a new center manager, it may be challenging juggling all of your new responsibilities and keeping up with state and local daycare procedures and laws. Please feel free to contact me directly with any questions that you may have. We can schedule courtesy visits for technical assistance and one on one online training as well. Do not hesitate to call or email me for assistance. Maintaining ratios throughout the day is mandatory. Early morning shifts can make maintaining ratios challenging with the transient flow of things. There are so many moving parts. Ex. Parents are bringing in children, buses are dropping off children and teachers are moving around carrying out various duties getting ready for the day. Throughout all the moving parts, the safety of the children is priority. An accident can happen in a split second. That one extra staff member may make the difference in a child’s life. During transitions I highly suggest the following to maintain ratios: Before children are released to their teachers make sure to make eye contact with each teacher and ask them how many children they have in their room at that time. Make mental notes and physical documentation of staff/child ratios in each classroom. If a teacher is at their max, inform them that they cannot take in more children until another staff member is placed in the room. Parents may not drop off children nor other staff members drop off children until adequate staffing is provided. Before dropping off children to a room, staff should already be in place so that ratios are maintained. Momentary distractions or small accidents can easily change the trajectory of your day. Compliance should always be maintained and staff in place before caring for children. Playground I highly suggest giving your playground a fresh coat of paint every 3 months. Make sure to add painting equipment to your playground check list. A scrape on a rusted piece of equipment can cause serious injury or infection. Maintenance is key in maintaining a safe outdoor environment. Make sure to fluff up your sand under the small climbing structure once a week or add more sand every three months as needed. Please contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/15/2025 Number Present: 84 Completed Date: 1/15/2025 Age: From 2 To 4 Total Minutes: 298 Time In: 09:02 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rachel Smith, center manager assisted me with the visit. Your program currently operates with a five star license, issued November 6, 2020, earning 7 points in education, 6 points in program (meeting enhanced space and ratios and an ERS score of 5.0 average with no room lower than a 4.0) and 1 quality point for offering an benefits package and an infrastructure for parents. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted March 12, 2024. Your sanitation and fire inspections remain current. The last sanitation inspection was completed September 3, 2024, with a “Superior” classification. The last fire inspection was conducted October 31, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 94 % as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC is listed as current- active. I observed the children arriving and unloading off the center’s buses. The teachers and center manager conducted head counts and bus sweeps to ensure all children had exited the buses. I observed the children eating breakfast. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions were maintained and found in compliance. Breakfast consisted or toast, baked apples and milk. The following violations were documented: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation was not on file for one child. GS 110-102 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Documentation was not on file for one child. 10A NCAC 09 .0606(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's certification expired 1/13/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's certification expired 1/13/25. .1102(d) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation was not on file for one child. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Documentation was not on file for one child. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Documentation was not on file for one child. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Documentation was not on file for one child. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before January 29, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AA Child Care ID # 12345678 Technical assistance was given on the following: I highly suggest printing off the latest version of the children’s file checklist from the DEDEE website. Place the checklist at the front of each folder and arrange the required documents in the file according to the checklist. Organizing all the files in the same manner may save time and prevent loss or missing documentation. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213- 6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0606 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/15/2025 Number Present: 84 Completed Date: 1/15/2025 Age: From 2 To 4 Total Minutes: 298 Time In: 09:02 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rachel Smith, center manager assisted me with the visit. Your program currently operates with a five star license, issued November 6, 2020, earning 7 points in education, 6 points in program (meeting enhanced space and ratios and an ERS score of 5.0 average with no room lower than a 4.0) and 1 quality point for offering an benefits package and an infrastructure for parents. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted March 12, 2024. Your sanitation and fire inspections remain current. The last sanitation inspection was completed September 3, 2024, with a “Superior” classification. The last fire inspection was conducted October 31, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 94 % as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC is listed as current- active. I observed the children arriving and unloading off the center’s buses. The teachers and center manager conducted head counts and bus sweeps to ensure all children had exited the buses. I observed the children eating breakfast. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions were maintained and found in compliance. Breakfast consisted or toast, baked apples and milk. The following violations were documented: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation was not on file for one child. GS 110-102 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Documentation was not on file for one child. 10A NCAC 09 .0606(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's certification expired 1/13/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's certification expired 1/13/25. .1102(d) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation was not on file for one child. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Documentation was not on file for one child. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Documentation was not on file for one child. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Documentation was not on file for one child. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before January 29, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AA Child Care ID # 12345678 Technical assistance was given on the following: I highly suggest printing off the latest version of the children’s file checklist from the DEDEE website. Place the checklist at the front of each folder and arrange the required documents in the file according to the checklist. Organizing all the files in the same manner may save time and prevent loss or missing documentation. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213- 6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/15/2025 Number Present: 84 Completed Date: 1/15/2025 Age: From 2 To 4 Total Minutes: 298 Time In: 09:02 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rachel Smith, center manager assisted me with the visit. Your program currently operates with a five star license, issued November 6, 2020, earning 7 points in education, 6 points in program (meeting enhanced space and ratios and an ERS score of 5.0 average with no room lower than a 4.0) and 1 quality point for offering an benefits package and an infrastructure for parents. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted March 12, 2024. Your sanitation and fire inspections remain current. The last sanitation inspection was completed September 3, 2024, with a “Superior” classification. The last fire inspection was conducted October 31, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 94 % as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC is listed as current- active. I observed the children arriving and unloading off the center’s buses. The teachers and center manager conducted head counts and bus sweeps to ensure all children had exited the buses. I observed the children eating breakfast. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions were maintained and found in compliance. Breakfast consisted or toast, baked apples and milk. The following violations were documented: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation was not on file for one child. GS 110-102 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Documentation was not on file for one child. 10A NCAC 09 .0606(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's certification expired 1/13/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's certification expired 1/13/25. .1102(d) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation was not on file for one child. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Documentation was not on file for one child. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Documentation was not on file for one child. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Documentation was not on file for one child. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before January 29, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AA Child Care ID # 12345678 Technical assistance was given on the following: I highly suggest printing off the latest version of the children’s file checklist from the DEDEE website. Place the checklist at the front of each folder and arrange the required documents in the file according to the checklist. Organizing all the files in the same manner may save time and prevent loss or missing documentation. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213- 6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/15/2025 Number Present: 84 Completed Date: 1/15/2025 Age: From 2 To 4 Total Minutes: 298 Time In: 09:02 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rachel Smith, center manager assisted me with the visit. Your program currently operates with a five star license, issued November 6, 2020, earning 7 points in education, 6 points in program (meeting enhanced space and ratios and an ERS score of 5.0 average with no room lower than a 4.0) and 1 quality point for offering an benefits package and an infrastructure for parents. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted March 12, 2024. Your sanitation and fire inspections remain current. The last sanitation inspection was completed September 3, 2024, with a “Superior” classification. The last fire inspection was conducted October 31, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 94 % as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC is listed as current- active. I observed the children arriving and unloading off the center’s buses. The teachers and center manager conducted head counts and bus sweeps to ensure all children had exited the buses. I observed the children eating breakfast. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions were maintained and found in compliance. Breakfast consisted or toast, baked apples and milk. The following violations were documented: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation was not on file for one child. GS 110-102 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Documentation was not on file for one child. 10A NCAC 09 .0606(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's certification expired 1/13/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's certification expired 1/13/25. .1102(d) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation was not on file for one child. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Documentation was not on file for one child. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Documentation was not on file for one child. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Documentation was not on file for one child. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before January 29, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AA Child Care ID # 12345678 Technical assistance was given on the following: I highly suggest printing off the latest version of the children’s file checklist from the DEDEE website. Place the checklist at the front of each folder and arrange the required documents in the file according to the checklist. Organizing all the files in the same manner may save time and prevent loss or missing documentation. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213- 6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 3/12/2024 Number Present: 71 Completed Date: 3/12/2024 Age: From 3 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rachel Smith, center manager assisted me with the visit. Your program currently operates with a five star license, issued November 6, 2020, earning 7 points in education, 6 points in program (meeting enhanced space and ratios and an ERS score of 5.0 average with no room lower than a 4.0) and 1 quality point for offering an benefits package and an infrastructure for parents. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted April 18, 2023. The last sanitation inspection was completed October 19, 2023, with a “Provisional” classification. The last fire inspection was conducted November 8, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 91 % as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC is listed as current- active. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions were maintained and found in compliance. I observed children departing from the buses and arriving at the center. The children were observed getting off one bus. Lunch was listed as ham, mac & cheese, fruit salad, collard greens and milk. One violation was documented: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The center's sanitation report is dated 10/19/23, with a provisional classification. 10A NCAC 09 .0304(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 3/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AA Child Care ID # 12345678 During today’s visit you said that you are not ready to move forward with the rated license reassessment process. We discussed the rated license cohort for your center. You are scheduled to be in the second cohort. Your prep year is 7/1/24- 6/30/25. Your rated license is due to be processed no later than 6/30/26. For help preparing for the environmental rating scale reach out to the Robeson County Partnership for Children: Amanda Lovette Quality Enhancement Senior Specialist Robeson County Partnership for Children, Inc. 210 East 2nd Street Lumberton, NC Phone (910) 738-6767 Ext 290 Cell (910) 802-0225 Fax (910)738-1407 For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 3/12/2024 Number Present: 71 Completed Date: 3/12/2024 Age: From 3 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rachel Smith, center manager assisted me with the visit. Your program currently operates with a five star license, issued November 6, 2020, earning 7 points in education, 6 points in program (meeting enhanced space and ratios and an ERS score of 5.0 average with no room lower than a 4.0) and 1 quality point for offering an benefits package and an infrastructure for parents. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted April 18, 2023. The last sanitation inspection was completed October 19, 2023, with a “Provisional” classification. The last fire inspection was conducted November 8, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 91 % as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC is listed as current- active. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions were maintained and found in compliance. I observed children departing from the buses and arriving at the center. The children were observed getting off one bus. Lunch was listed as ham, mac & cheese, fruit salad, collard greens and milk. One violation was documented: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The center's sanitation report is dated 10/19/23, with a provisional classification. 10A NCAC 09 .0304(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 3/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AA Child Care ID # 12345678 During today’s visit you said that you are not ready to move forward with the rated license reassessment process. We discussed the rated license cohort for your center. You are scheduled to be in the second cohort. Your prep year is 7/1/24- 6/30/25. Your rated license is due to be processed no later than 6/30/26. For help preparing for the environmental rating scale reach out to the Robeson County Partnership for Children: Amanda Lovette Quality Enhancement Senior Specialist Robeson County Partnership for Children, Inc. 210 East 2nd Street Lumberton, NC Phone (910) 738-6767 Ext 290 Cell (910) 802-0225 Fax (910)738-1407 For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 10/4/2023 Number Present: 62 Completed Date: 10/4/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Rachel Smith , acting center manager assisted me with the visit. Your program currently operates with a Five- star license issued December 9, 2019. Your program is currently earning (7) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score each classroom scored at least 5.0), and 1 quality point for offering a staff benefits package and an infrastructure for parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. You informed me during today’s visit that Ms. Connie Morrison’s last day of employment as center manager was July 3, 2023. Make sure to email me the preservice for administrator form as soon as a permanent replacement has been hired. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety one percent as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC, was listed as current and active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of toast, apples, and milk. Two new staff member’s files were monitored for compliance during today’s visit. The following violations were documented: Violation Number Comment Rule 1030 Application for employment and date of birth was not on file for all staff. Documentation was not on file for one staff member. Documentation was not on file for one staff member. Documentation was emailed from the head office. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Documentation was not on file for one staff member. Documentation was emailed from the head office. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Documentation was not on file for one staff member. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Documentation was not on file for one staff member. Staff member filled out the questionnaire during today's visit. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Documentation was not on file for one staff member. Documentation dated 8/24/22, was emailed from head office. A new form was filled out during today's visit. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member received 9.5 hours of training. Documentation was not on file for another staff member. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. Documentation was not on file for one staff member. Documentation was emailed from the head office. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation was not on file for one staff member. Documentation was emailed from head office. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 18, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Today I observed the children ages 2years to 4 years old finishing up breakfast, playing in inside and outside learning environments, during handwashing procedures, engaged in free play and teacher directed activities. I observed parents dropping off children at their classrooms. Technical Assistance I highly suggest reviewing the new sanitation rules so that you can be made aware of all the new changes. As children finish up meals, I suggest one teacher tend to handwashing and cleanup activities, while one teacher remain with the children. Sit books out on the carpet to allow children to focus their attention while waiting on the next activity. After handwashing, children can grab a book instead of running around on the carpet without direction. I enjoyed watching the children play teacher directed games and exercises outside. All the children participated freely with smiles and lots of energy. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ For great child care trainings visit: https://www.dcdee.moodle.nc.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 10/4/2023 Number Present: 62 Completed Date: 10/4/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Rachel Smith , acting center manager assisted me with the visit. Your program currently operates with a Five- star license issued December 9, 2019. Your program is currently earning (7) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score each classroom scored at least 5.0), and 1 quality point for offering a staff benefits package and an infrastructure for parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. You informed me during today’s visit that Ms. Connie Morrison’s last day of employment as center manager was July 3, 2023. Make sure to email me the preservice for administrator form as soon as a permanent replacement has been hired. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety one percent as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC, was listed as current and active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of toast, apples, and milk. Two new staff member’s files were monitored for compliance during today’s visit. The following violations were documented: Violation Number Comment Rule 1030 Application for employment and date of birth was not on file for all staff. Documentation was not on file for one staff member. Documentation was not on file for one staff member. Documentation was emailed from the head office. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Documentation was not on file for one staff member. Documentation was emailed from the head office. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Documentation was not on file for one staff member. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Documentation was not on file for one staff member. Staff member filled out the questionnaire during today's visit. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Documentation was not on file for one staff member. Documentation dated 8/24/22, was emailed from head office. A new form was filled out during today's visit. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member received 9.5 hours of training. Documentation was not on file for another staff member. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. Documentation was not on file for one staff member. Documentation was emailed from the head office. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation was not on file for one staff member. Documentation was emailed from head office. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 18, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Today I observed the children ages 2years to 4 years old finishing up breakfast, playing in inside and outside learning environments, during handwashing procedures, engaged in free play and teacher directed activities. I observed parents dropping off children at their classrooms. Technical Assistance I highly suggest reviewing the new sanitation rules so that you can be made aware of all the new changes. As children finish up meals, I suggest one teacher tend to handwashing and cleanup activities, while one teacher remain with the children. Sit books out on the carpet to allow children to focus their attention while waiting on the next activity. After handwashing, children can grab a book instead of running around on the carpet without direction. I enjoyed watching the children play teacher directed games and exercises outside. All the children participated freely with smiles and lots of energy. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ For great child care trainings visit: https://www.dcdee.moodle.nc.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RED SPRINGS HEAD START CENTER Facility ID: 78000202 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 10/4/2023 Number Present: 62 Completed Date: 10/4/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Rachel Smith , acting center manager assisted me with the visit. Your program currently operates with a Five- star license issued December 9, 2019. Your program is currently earning (7) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score each classroom scored at least 5.0), and 1 quality point for offering a staff benefits package and an infrastructure for parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. You informed me during today’s visit that Ms. Connie Morrison’s last day of employment as center manager was July 3, 2023. Make sure to email me the preservice for administrator form as soon as a permanent replacement has been hired. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety one percent as of today. The NC Secretary of State website was reviewed today, and SOUTHEASTERN COMMUNITY ACTION PARTNERSHIP, INC, was listed as current and active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of toast, apples, and milk. Two new staff member’s files were monitored for compliance during today’s visit. The following violations were documented: Violation Number Comment Rule 1030 Application for employment and date of birth was not on file for all staff. Documentation was not on file for one staff member. Documentation was not on file for one staff member. Documentation was emailed from the head office. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Documentation was not on file for one staff member. Documentation was emailed from the head office. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Documentation was not on file for one staff member. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Documentation was not on file for one staff member. Staff member filled out the questionnaire during today's visit. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Documentation was not on file for one staff member. Documentation dated 8/24/22, was emailed from head office. A new form was filled out during today's visit. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member received 9.5 hours of training. Documentation was not on file for another staff member. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. Documentation was not on file for one staff member. Documentation was emailed from the head office. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation was not on file for one staff member. Documentation was emailed from head office. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 18, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Today I observed the children ages 2years to 4 years old finishing up breakfast, playing in inside and outside learning environments, during handwashing procedures, engaged in free play and teacher directed activities. I observed parents dropping off children at their classrooms. Technical Assistance I highly suggest reviewing the new sanitation rules so that you can be made aware of all the new changes. As children finish up meals, I suggest one teacher tend to handwashing and cleanup activities, while one teacher remain with the children. Sit books out on the carpet to allow children to focus their attention while waiting on the next activity. After handwashing, children can grab a book instead of running around on the carpet without direction. I enjoyed watching the children play teacher directed games and exercises outside. All the children participated freely with smiles and lots of energy. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ For great child care trainings visit: https://www.dcdee.moodle.nc.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times