10A NCAC 09 .2506 · Violation

Name of Operation: Randleman Enrichment Center Facility ID: 76000520 Consultant: MARCIA HUMPHREY Operation Type: Center Case Number: Visit Date: 9/24/2025 Number Present: 78 Completed Date: 9/24/2025 Age: From 5 To 11 Total Minutes: 180 Time In: 03:15 PM Time Out: 06:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to complete the second temporary time period visit for this childcare center. When I arrived, I was greeted by the owner, Mrs. Tracy Harrell. I explained the purpose of my visit. I conducted an assisted walk-through of the facility with the owner/center director. The last sanitation inspection was conducted 7/18/25 with a ‘Superior’ classification and 13 demerits. The last fire inspection was conducted 8/1/25 and was approved for day-time care only. The fire drill was last completed on 9/8/25. The Shelter-in-place or Lockdown drill has not been completed at this time but the assistant director, Teryn Millikan stated she would get one completed since she completed the EPR training on 6/18/25. Lastly the outdoor play inspection was last completed on 9/23/25. The fire alarm was pulled by a child during today's visit when the child was being picked up by their guardian. The fire truck did appear along with the police. The administrative team and teachers evacuated the children in less than 1 minute from the building. During today’s visit, the children were observed outside on the playground, finishing up snack or completing homework. In addition, I observed parents picking up their children from care. The facility does transport children but the one van and three buses are located at 611 South Main Street-Randleman Enrichment Center, they were not observed present during today's visit. The following items were observed in compliance during today’s visit: license posted, summary of law posted, staff: child ratio posted and observed in compliance, supervision, sign in/out sheets current, attendance taken daily, daily schedule posted and menus posted. Due to limited time all employee's files were not reviewed during today's visit. I informed Ms. Teryn that I would call her to ask any additional questions after reviewing further the staff and training worksheets before sending it to the main office. In addition, 10 percent of children files were reviewed based on the number of children present in care. The temporary license was issued 6/9/25 and expires 12/9/25. The following violations were cited during today's visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. I observed four school age classrooms (space #1, #2, #3 and #4) that did not have a current activity plan posted and available for review. GS 110-91(12); .0508(a) 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. School age children in space #3 were watching a program on television and there was no screen time log. .2508(e)(1-5) 1314 Emergency information did not name childs health care professional. This was not listed in two children's files during today's visit. .0802(c)(2) In order to comply with NC Child Care Laws and Rules any violation cited must be corrected IMMEDIATELY. A Compliance letter must be sent by October 8, 2025. The letter must address each violation cited. Please send to my email address Marcia.Humphrey@dhhs.nc.gov and be sure to include the following: *Facility Name *Facility ID number *Each Item numbers The following items were discussed during today's visit as technical assistance: I did discuss with Mrs. Harrell and Ms. Teryn that when parents pick up their child they would need to stay with them and not run out of the building without their parent/guardian. I observed this a few times and Ms. Teryn walked them back in and told them to wait on their parent/guardian. The owner had a question regarding school age and supervision when going to the bathroom with special reference to (C) and (2). I informed her of the following NC Child Care Rule: 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; and (3) When emergencies necessitate that direct supervision is impossible for brief periods of time. 1) I discussed with Mrs. Harrell and Ms. Millikan that employees children that are over the age of twelve can assist teachers in a classroom as a volunteer but it is not recommended that they roam around the facility. This can end up being a liability for the owner/center director Mrs. Harrell if something happens to the child(ren) on site. 2) I discussed the importance of making sure teachers complete their activity plans weekly and have it posted for review. In addition, when children watch an educational program on television it needs to be logged on the screen time log for review. 3) Please refer to the What’s New Section of the DCDEE website for the new rules and other updates. I did talk to Mrs. Harrell and Ms. Millikan regarding the QRIS, Pathways to the Stars. I discussed with them in details the different pathways so that they can begin thinking about what pathway they feel would be best for the facility. The Education Standards Sheets (that currently apply to the program), the Family and Community Engagement Standards, the Facility Continuous Quality Improvement (CQI) Plan and the Individual Continuous Quality Improvement/Professional Development Plan were handed to them and explained. I asked Mrs. Harrell, to be thinking about and decide what Family and Community Engagement Standards would apply for the facility. Lastly, I recommended Pathway #1 for the facility to have the assessment completed but Pathway #2 can still be an option if the facility chooses a approved curriculum that has a curriculum for school age children. In addition, I informed Mrs. Harrell that I will email the Assessment Request form, just initial on each line and email back to me by October 1st and then I will send the ERS request. 4) Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training within 90 days of hire. The training may be accessed via the DCDEE website at www.ncchildcare.nc.gov. Recognizing and Responding to Suspicions of Child Maltreatment is also available on Prevent Child Abuse NC website, www.preventchildabusenc.org, free of charge, and counts toward Health and Safety Training. 5) Professional Development Plan: You are required to complete a professional development plan within one year of employment and annually there thereafter. The plan shall: (1) document the individuals professional development goals; (2) be appropriate for the ages of children in their care; (3) include the continuing education, coursework or training needed to meet the individuals planned goals; (4) be completed by the operator and staff member in a collaborative manner; and (5) be maintained in their personnel file. Sample professional development plan templates may be found on the Division's website at www.ncchildren.ncdhhs.gov under provider and provider documents. 6) Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff and prior to enrolling children to ensure accuracy. 7) Ensure that all new staff member’s education information is current in the W.O.R.K.S. database. Each staff member must register in the WORKS system as soon as they are hired at this location. Education evaluations can take some time to process so beginning the process early will help to ensure we have the accurate information needed when it is time to complete the rated license assessment before the end of the temporary time period. RESOURCES: Be sure to visit the following websites for helpful information, trainings, and materials: 1. www.preventchildabusenc.org The required training -Recognizing and Responding to Child Abuse and Maltreatment - is on this website. All staff are required to complete this free online training within ninety (90) days of hire. Be sure to print the certificate for each employee’s file. 2.www.ncchildcare.dhhs.gov DCDEE’s website for WORKS, Moodle, Criminal Background Checks, provider updates, forms, and information. 3. https://ncrlap.org/Resources/Pages/Training/ North Carolina Rated License Assessment Program website offers free training and resources on program quality and the Environment Rating Scales. CONTACT INFORMATION: If you have any questions or need further assistance, I can be reached via email at marcia.humphrey@dhhs.nc.gov. You can also contact my Licensing Supervisor, Kaye Adkins by email at kaye.adkins@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: Randleman Enrichment Center Facility ID: 76000520 Consultant: MARCIA HUMPHREY Operation Type: Center Case Number: Visit Date: 9/24/2025 Number Present: 78 Completed Date: 9/24/2025 Age: From 5 To 11 Total Minutes: 180 Time In: 03:15 PM Time Out: 06:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to complete the second temporary time period visit for this childcare center. When I arrived, I was greeted by the owner, Mrs. Tracy Harrell. I explained the purpose of my visit. I conducted an assisted walk-through of the facility with the owner/center director. The last sanitation inspection was conducted 7/18/25 with a ‘Superior’ classification and 13 demerits. The last fire inspection was conducted 8/1/25 and was approved for day-time care only. The fire drill was last completed on 9/8/25. The Shelter-in-place or Lockdown drill has not been completed at this time but the assistant director, Teryn Millikan stated she would get one completed since she completed the EPR training on 6/18/25. Lastly the outdoor play inspection was last completed on 9/23/25. The fire alarm was pulled by a child during today's visit when the child was being picked up by their guardian. The fire truck did appear along with the police. The administrative team and teachers evacuated the children in less than 1 minute from the building. During today’s visit, the children were observed outside on the playground, finishing up snack or completing homework. In addition, I observed parents picking up their children from care. The facility does transport children but the one van and three buses are located at 611 South Main Street-Randleman Enrichment Center, they were not observed present during today's visit. The following items were observed in compliance during today’s visit: license posted, summary of law posted, staff: child ratio posted and observed in compliance, supervision, sign in/out sheets current, attendance taken daily, daily schedule posted and menus posted. Due to limited time all employee's files were not reviewed during today's visit. I informed Ms. Teryn that I would call her to ask any additional questions after reviewing further the staff and training worksheets before sending it to the main office. In addition, 10 percent of children files were reviewed based on the number of children present in care. The temporary license was issued 6/9/25 and expires 12/9/25. The following violations were cited during today's visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. I observed four school age classrooms (space #1, #2, #3 and #4) that did not have a current activity plan posted and available for review. GS 110-91(12); .0508(a) 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. School age children in space #3 were watching a program on television and there was no screen time log. .2508(e)(1-5) 1314 Emergency information did not name childs health care professional. This was not listed in two children's files during today's visit. .0802(c)(2) In order to comply with NC Child Care Laws and Rules any violation cited must be corrected IMMEDIATELY. A Compliance letter must be sent by October 8, 2025. The letter must address each violation cited. Please send to my email address Marcia.Humphrey@dhhs.nc.gov and be sure to include the following: *Facility Name *Facility ID number *Each Item numbers The following items were discussed during today's visit as technical assistance: I did discuss with Mrs. Harrell and Ms. Teryn that when parents pick up their child they would need to stay with them and not run out of the building without their parent/guardian. I observed this a few times and Ms. Teryn walked them back in and told them to wait on their parent/guardian. The owner had a question regarding school age and supervision when going to the bathroom with special reference to (C) and (2). I informed her of the following NC Child Care Rule: 10A NCAC 09 .2506 GENERAL SAFETY REQUIREMENTS (d) All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care, except: (1) Children who are developmentally able may be permitted to go to the restroom independently, provided that: (A) staff members' proximity to children assures immediate intervention to safeguard a child from harm; (B) individuals who are not staff members may not enter the restroom area while in use by any child; and (C) children up to nine years of age are supervised by staff members who are able to hear the child. Children nine years of age and older are not required to be directly supervised, however, staff members shall know the whereabouts of children who have left their group to use the restroom; (2) Adequate supervision for children nine years of age and older means that staff are with the group of children and able to hear or see each child in his or her care. A staff member shall accompany any children who leave the group to go indoors or outdoors; and (3) When emergencies necessitate that direct supervision is impossible for brief periods of time. 1) I discussed with Mrs. Harrell and Ms. Millikan that employees children that are over the age of twelve can assist teachers in a classroom as a volunteer but it is not recommended that they roam around the facility. This can end up being a liability for the owner/center director Mrs. Harrell if something happens to the child(ren) on site. 2) I discussed the importance of making sure teachers complete their activity plans weekly and have it posted for review. In addition, when children watch an educational program on television it needs to be logged on the screen time log for review. 3) Please refer to the What’s New Section of the DCDEE website for the new rules and other updates. I did talk to Mrs. Harrell and Ms. Millikan regarding the QRIS, Pathways to the Stars. I discussed with them in details the different pathways so that they can begin thinking about what pathway they feel would be best for the facility. The Education Standards Sheets (that currently apply to the program), the Family and Community Engagement Standards, the Facility Continuous Quality Improvement (CQI) Plan and the Individual Continuous Quality Improvement/Professional Development Plan were handed to them and explained. I asked Mrs. Harrell, to be thinking about and decide what Family and Community Engagement Standards would apply for the facility. Lastly, I recommended Pathway #1 for the facility to have the assessment completed but Pathway #2 can still be an option if the facility chooses a approved curriculum that has a curriculum for school age children. In addition, I informed Mrs. Harrell that I will email the Assessment Request form, just initial on each line and email back to me by October 1st and then I will send the ERS request. 4) Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training within 90 days of hire. The training may be accessed via the DCDEE website at www.ncchildcare.nc.gov. Recognizing and Responding to Suspicions of Child Maltreatment is also available on Prevent Child Abuse NC website, www.preventchildabusenc.org, free of charge, and counts toward Health and Safety Training. 5) Professional Development Plan: You are required to complete a professional development plan within one year of employment and annually there thereafter. The plan shall: (1) document the individuals professional development goals; (2) be appropriate for the ages of children in their care; (3) include the continuing education, coursework or training needed to meet the individuals planned goals; (4) be completed by the operator and staff member in a collaborative manner; and (5) be maintained in their personnel file. Sample professional development plan templates may be found on the Division's website at www.ncchildren.ncdhhs.gov under provider and provider documents. 6) Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff and prior to enrolling children to ensure accuracy. 7) Ensure that all new staff member’s education information is current in the W.O.R.K.S. database. Each staff member must register in the WORKS system as soon as they are hired at this location. Education evaluations can take some time to process so beginning the process early will help to ensure we have the accurate information needed when it is time to complete the rated license assessment before the end of the temporary time period. RESOURCES: Be sure to visit the following websites for helpful information, trainings, and materials: 1. www.preventchildabusenc.org The required training -Recognizing and Responding to Child Abuse and Maltreatment - is on this website. All staff are required to complete this free online training within ninety (90) days of hire. Be sure to print the certificate for each employee’s file. 2.www.ncchildcare.dhhs.gov DCDEE’s website for WORKS, Moodle, Criminal Background Checks, provider updates, forms, and information. 3. https://ncrlap.org/Resources/Pages/Training/ North Carolina Rated License Assessment Program website offers free training and resources on program quality and the Environment Rating Scales. CONTACT INFORMATION: If you have any questions or need further assistance, I can be reached via email at marcia.humphrey@dhhs.nc.gov. You can also contact my Licensing Supervisor, Kaye Adkins by email at kaye.adkins@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: Randleman Enrichment Center Facility ID: 76000520 Consultant: MARCIA HUMPHREY Operation Type: Center Case Number: Visit Date: 7/22/2025 Number Present: 46 Completed Date: 7/22/2025 Age: From 5 To 12 Total Minutes: 120 Time In: 10:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to conduct the facilities first temporary time period visit. The temporary time period license was issued on 6/9/25 and expires on 12/9/25. Upon arrival, I was greeted by the assistant director, Teryn Millikan. The owner, Tracy Harrell arrived a short time after my arrival. Ms. Millikan toured me through the center. We discussed the monitoring items for today's visit. I observed the center playgrounds and conducted observation of 4 classrooms open for children during today's visit. I observed the school age children engaged in different centers with their caregivers and classmates. In addition, I observed children outside with their caregivers enjoying their outdoor play time. The Children’s Records form was completed during this visit. The Staff Training Worksheets was completed by the administrator prior to today's visit. I did observe a sampling of certain items from the lead teachers and administrator during today's visit. Forty-six children were present during this visit. The center had the following items posted/located in a prominent place in the center for parents and available for me to review: * Center's license * Current and nutritious menu * Safe Arrival and Departure Procedure * Summary of the NC Child Care Law posted * Daily Schedule The recent outdoor inspection was completed on 6/27/25. The Fire drill the administrator stated will be completed as soon as the fire inspector comes out to verify the inspection with the alarm system. The sanitation inspection was conducted on 7/18/25. The facility received a superior rating with 13 demerits. The center director has not completed Emergency Preparedness and Response training. The facility has one year to complete this training from the time the Temporary License was issued. Once the training has been completed the facility has 4 months to get the necessary information in the Risk Management Portal system. The center does provide transportation but their was a classroom on a field trip. This vehicle will be looked at during the next visit but in the pre-licensing visit I did observe the vehicle and everything was in order for the facility to be approved for transportation. The following violations were cited: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facilities fire inspection expired on 6/11/25. 10A NCAC 09 .0304(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. This had expired for one employee on 4/26/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. This had expired for one employee on 4/26/24. .1102(d) In order to comply with NC Child Care Laws and Rules any violation cited must be corrected IMMEDIATELY. A Compliance letter must be sent by August 5, 2025. The letter must address each violation cited. Please send to my email address Marcia.Humphrey@dhhs.nc.gov and be sure to include the following: *Facility Name *Facility ID number *Each Item numbers COMPLIANCE HISTORY When you receive your Child Care License from the State of NC, you are agreeing to comply at all times with the Law, Rules and Requirements pertaining to and governing Child Care in NC. It is your responsibility to read, learn, and maintain all Child Care Requirements that apply to your licensed facility. It is also your responsibility to ask Division staff questions for clarification of requirements you do not understand and to monitor your staff to ensure that all requirements are maintained at all times. TECHNICAL ASSISTANCE AND CONSULTATION The following items were discussed during today' visit: 1) Please refer to the Staff and Training Worksheets to continue to keep all staff members current with their upcoming due dates for CPR/First Aid training, ITS-SIDS training, child maltreatment training, and health and safety training requirements. 2) Please refer to the What’s New Section of the DCDEE website for the new rules and other updates. 3) Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training within 90 days of hire. The training may be accessed via the DCDEE website at www.ncchildcare.nc.gov. Recognizing and Responding to Suspicions of Child Maltreatment is also available on Prevent Child Abuse NC website, www.preventchildabusenc.org, free of charge, and counts toward Health and Safety Training. 4) Professional Development Plan: You are required to complete a professional development plan within one year of employment and at least thereafter. The plan shall: (1) document the individuals professional development goals; (2) be appropriate for the ages of children in their care; (3) include the continuing education, coursework or training needed to meet the individuals planned goals; (4) be completed by the operator and staff member in a collaborative manner; and (5) be maintained in their personnel file. Sample professional development plan templates may be found on the Division's website at www.ncchildren.ncdhhs.gov under provider and provider documents. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff and prior to enrolling children to ensure accuracy. RATED LICENSE APPLICATION INFORMATION Once you have achieved a full six (6) months of operation, your program will be eligible for a Voluntary Enhanced Rated License. The award of this Rated License will occur at the end of the 6-month Temporary License Time Period. Please go to the NCRLAP website, www.ncrlap.org, to learn more about the third edition of the scale booklets and the Environmental Rating Scale Process. The third edition of the scales will be used for all assessments conducted. Ensure that all new staff member’s education information is current in the W.O.R.K.S. database. Each staff member must register in the WORKS system as soon as they are hired at this location. Education evaluations can take some time to process so beginning the process early will help to ensure we have the accurate information needed when it is time to complete the rated license assessment before the end of the temporary time period. I also discussed today the new QRIS and what options you will have regarding the three Pathways. Please go to our website DCDEE to become knowledgeable about this change that came into effect July 1, 2025. RESOURCES: Be sure to visit the following websites for helpful information, trainings, and materials: 1. www.preventchildabusenc.org The required training -Recognizing and Responding to Child Abuse and Maltreatment - is on this website. All staff are required to complete this free online training within ninety (90) days of hire. Be sure to print the certificate for each employee’s file. 2.www.ncchildcare.dhhs.gov DCDEE’s website for WORKS, Moodle, Criminal Background Checks, provider updates, forms, and information. 3. https://ncrlap.org/Resources/Pages/Training/ North Carolina Rated License Assessment Program website offers free training and resources on program quality and the Environment Rating Scales. CONTACT INFORMATION: If you have any questions or need further assistance, I can be reached via email at marcia.humphrey@dhhs.nc.gov. You can also contact my Licensing Supervisor, Kaye Adkins by email at kaye.adkins@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.