NC GS 110-90 · Violation

Name of Operation: KINGDOM KIDZ CHILDCARE SERVICES Facility ID: 92002445 Consultant: BRIDGGETTE CAMPBELL Operation Type: Family CC Home Case Number: Visit Date: 5/28/2025 Number Present: 5 Completed Date: 5/28/2025 Age: From 2 To 5 Total Minutes: 225 Time In: 11:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Four (4) Star License issued on 6-20-19. The last annual compliance visit was conducted on 6-13-24. Today’s visit was conducted with you, Shelley Sanders, owner/operator. Upon arrival to the facility, I was greeted by you. A walk-through of the downstairs area of the residence was conducted visiting the area used for childcare and the kitchen. The back and front yards were monitored where the children engage in gross motor play and was observed to ensure compliance with safe outdoor environment requirements. The required postings, along with appropriate equipment and furnishings were observed. The EPR Plan, emergency drills, outdoor inspections, the activity plan, daily attendance, and two children’s files were also observed and in compliance. Documentation of program records, as well as the operator verification information was observed and has been documented on the attached form. Your vehicle was monitored for transportation requirements as you stated that you transport children sometimes. You explained that you do not administer medications and no medications were observed. The theme for the week is sea animals. The children were observed making a book out of folded paper about penguins. You explained to the children that they could draw with markers a penguin on the outside of their book and inside their book they could draw pictures of what their penguin was doing for the day. You also read to the children a book about going to the aquarium. Afterwards the children cleaned up and went outside. When the children came back inside, they washed their hands to prepare to eat lunch. The children rested on cots with linens. A caring and nurturing environment was observed as you interacted with the children and attended to their needs. During today’s visit, an assessment of applicable child care requirements was conducted. The following violations of child care requirements were cited and must be corrected immediately. Technical assistance on how to maintain compliance was offered. Violation Number Comment Rule 508 Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. The operator's first aid certification expired on 12-20-24. .1703(a)(2) 511 Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The operator's CPR certification expired on 12-20-24. .1703(a)(3) The above violations must be corrected immediately and a letter must be sent to me no later than 6-11-25 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27609 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: CPR/First Aid Training: CPR and First Aid training are crucial for staff working with children because children are naturally active and curious, putting them at a higher risk for accidents and injuries. Staff having this training allows them to respond quickly and effectively to emergencies like choking, falls, allergic reactions, or cardiac arrest, potentially saving a child's life by providing immediate care until professional medical help arrives. It was suggested to mark on your calendar and set an alarm on your phone one (1) year and ten (10) months from the date that you last completed CPR and First Aid training. This reminder will be to contact a trainer so the CPR and First Aid training can be completed within the two (2) year renewal timeframe. • A suggestion was made to save the most recent child care requirements in Chapter 9 effective January 2025, to your desktop computer for easy access. As well as, bookmark the Division of Child Development and Early Education on your computer for access to valuable resources like, the criminal background check link, forms and documents, what’s new, etc. • You have completed the Moodle training, now please link you and your household member in the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of household or staff members. • Run a printable report of the household/staff roster to assist with compliance visits. • See new background check applicants and add to the household/staff roster. A handout titled Creating Connecting Applications in the Automated Background Check Management System (ABCMS) was provided today that provides instructions for connecting/linking you and your staff. If you need assistance, please contact the Child Care Criminal Background Check Unit at (919) 814-6401 or email at DCDEE_ABCMS_Provider@dhhs.nc.gov . • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • You stated that you submitted your lead in water test and awaiting results from Clean Classrooms for Carolina Kids. You also stated that you have completed the enrollment for lead in paint and asbestos and awaiting results. • April 5-11, 2025 was the Week of the Young Child®, a chance to focus public attention on the needs of young children and their families and to recognize the early childhood programs and services that meet those needs. Get free materials on how early care and learning benefits N.C. in the Raise North Carolina Toolkit https://www.ncdhhs.gov/about/department-initiatives/raise-nc/toolkit. Explore and download the free suite of easy-to-use educational and promotional materials, including flyers, social media posts, graphics, videos, talking points and more to share with families and visitors. • Hold harmless has been extended until the new Quality Rating Improvement System (QRIS) (Star Rated License System) rules are implemented. The Governor signed Senate Bill 425 (now Session Law 2024-34), which includes the Quality Rating Improvement System (QRIS) modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. The proposed child care rules are proposed to go into effect August 2025. There will be three pathways for the QRIS Modernization: program assessment, classroom and instructional quality, and national accreditation. The QRIS Modernization gives licensed centers and family child care homes more flexibility to demonstrate quality. The new framework aims to provide providers with the opportunity to shine for what they are confident and good at. If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Check out the QRIS Modernization page for videos, new resources and updates at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 201 Mail Service Center, Raleigh, NC 27609 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: KINGDOM KIDZ CHILDCARE SERVICES Facility ID: 92002445 Consultant: BRIDGGETTE CAMPBELL Operation Type: Family CC Home Case Number: Visit Date: 11/26/2024 Number Present: 3 Completed Date: 11/26/2024 Age: From 2 To 3 Total Minutes: 110 Time In: 10:30 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for a routine unannounced assessment. This facility currently operates with a Four (4) Star License that was issued on 6-20-19. Today’s visit was conducted with you, Shelley Sanders, owner/operator. Upon arrival to the residence, I was greeted by you. The children were observed in the room used for child care where they were at the table doing various art activities. You were communicating with the children that art could be done in a variety of ways. One child was using a bingo dotter, dotting circles all over their paper. Another child was practicing cutting paper and the paper they cut was used to glue the strips into the letter “K.” You talked with the children reminding them that the letter of the week was letter “K” and that “Kangaroo” starts with “K.” After the children cleaned up from their art activities they lined up to go outside in the backyard. Once outside you told the children to pretend they were in a Kangaroo’s habitat in Australia and to hoop around like a Kangaroo. The children were also observed washing their hands to prepare for and eat lunch. I monitored the room next to the kitchen that is used for child care. Compliance with capacity, supervision, discipline, attendance, program requirements, storage of hazardous substances, CPR & First Aid, permit restrictions, the required postings, and staff record documentation was monitored as a partial assessment of applicable child care requirements. You stated no medications are given at this time and no permission to administer medications was observed. A partial assessment of child care requirements was monitored. The following violation was cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 512 Incident reports were not complete and maintained in the child's file and/or were not signed by the person completing it and by the parent. An incident report was not completed and maintained in the child's file, after a child received a small scratch on their hand. .1721(e)(3)(A-L) The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Incident Report Forms: Writing incident report forms is crucial because it serves as a vital tool to document any accidents, injuries, or unusual occurrences involving children, allowing the facility to track patterns, identify potential safety hazards, take proactive measures to prevent future incidents, and ensure the children's well-being and safety within the daycare environment. Make plenty copies of the incident report forms and place them in a folder for easy access to immediate document any incidents as required. Remember to have the parent sign the incident report form and place it in the child’s file. The parent receives a copy of the incident report form and you must log the incident on the incident log. • Please link you and your household member. Center directors/family child care owners can now access the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of household members. • Run a printable report of the roster to assist with compliance visits. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. The course is titled ABCMS Child Care Provider Portal Training - under the Early Childhood Professional Development Tab, then under the Criminal Background (CBC) tab. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Hold harmless Hold harmless has been extended until the new QRIS (Star Rated License System) rules are implemented (SB 425). • Keep an eye on your inbox for the 2024 annual license fee invoice. Invoices will be emailed to the facility address on file by 11-30-24. Online payments will be due by December 31, 2024. For help with the annual license fee, contact DCDEE_LF@dhhs.nc.gov. • Complete the Annual Immunization Report by 1-15-25. The reporting period for child care immunizations is now open. Reporting for 2024-2025 has been extended due to Hurricane Helene. Children have a grace period from requirements until 11-30-24, and reports will be accepted until 1-15-25. Send any questions regarding child care immunization reporting to immunization.reports@dhhs.nc.gov. • Please link your staff asap in the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1705 · Violation

Name of Operation: KINGDOM KIDZ CHILDCARE SERVICES Facility ID: 92002445 Consultant: BRIDGGETTE CAMPBELL Operation Type: Family CC Home Case Number: Visit Date: 6/13/2024 Number Present: 6 Completed Date: 6/13/2024 Age: From 0 To 6 Total Minutes: 180 Time In: 01:00 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance assessment. This facility currently operates with a Four (4) Star License that was issued on 6/20/19. The last annual compliance visit was conducted on 6-20-23. Today’s visit was conducted with you, Shelley Sanders, owner/provider. Upon arrival to the residence, I was greeted by you. The children were on cots with linens napping. After naptime the children woke up, put their pillows up and completed toileting and handwashing routines to prepare for snack. After the children completed their snack, you talked to the children about Father’s Day. You engaged the children with questions about their dads, what were their dad’s names, why do they love about their dads and what does their dads do for them. The children did an art activity where they made their dads a trophy out of construction paper. The children chose which color they wanted for their dad’s trophy and put their handprint on top of the trophy. The first floor of the residence was monitored to ensure compliance with safe indoor environment requirements and the back yard where the children engage in gross motor play was observed to ensure compliance with safe outdoor environment requirements. The required postings, along with appropriate equipment and furnishings were observed. The EPR Plan, emergency drills, outdoor inspections, the activity plan, daily attendance, and two children’s files were also observed and in compliance. Documentation of program records, as well as the operator verification information was observed and has been documented on the attached form. You stated that your van is used to transport children and that there are no children with medication to administer at this time. During today’s visit, an assessment of applicable child care requirements was conducted. The following violation was cited and must be corrected immediately. Technical assistant on how to maintain compliance was provided. Violation Number Comment Rule 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator did not complete all of the required eight (8) training hours. GS 110-91(11); 10A NCAC 09 .1705(b)(5) The above violation must be corrected immediately and a corrective action letter must be sent to me no later than 6-27-24 stating how the violation was corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a corrective action letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Remember to update your EPR Plan before 6-19-24. • Technical Assistance was provided with the following suggestion that may be beneficial: • We discussed record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Ongoing training is important because ongoing professional development training will help you improve your skills, build your professional knowledge, grow your career, and create the best learning experience for the children in your childcare program. It was suggested to set an alarm weekly to remind you and your staff to complete ongoing training. Ongoing training can be completed for free through DCDEE Moodle, the Resource and Referral Child Care Services Association https://www.childcareservices.org/providers/, and other entities that provide approved ongoing training. • A suggestion was made to save the most recent child care requirements in Chapter 9 effective January 2024, to your desktop computer for easy access. • Please link you and your daughter asap. Center directors/owners can now access the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. The course is titled ABCMS Child Care Provider Portal Training - under the Early Childhood Professional Development Tab, then under the Criminal Background (CBC) tab. • Register asap for the Clean Classrooms for Carolina Kids program required pre-enrollment webinar https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/. The Clean Classrooms for Carolina Kids program helps fulfill North Carolina requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816) for public schools and child care facilities related to lead in water, lead-based paint, and asbestos. The goal is to identify and eliminate exposure to lead and asbestos hazards where North Carolina children learn and play. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any questions or concerns, please do not hesitate to contact me. Bridggette Campbell PO Box 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: KINGDOM KIDZ CHILDCARE SERVICES Facility ID: 92002445 Consultant: BRIDGGETTE CAMPBELL Operation Type: Family CC Home Case Number: Visit Date: 6/13/2024 Number Present: 6 Completed Date: 6/13/2024 Age: From 0 To 6 Total Minutes: 180 Time In: 01:00 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance assessment. This facility currently operates with a Four (4) Star License that was issued on 6/20/19. The last annual compliance visit was conducted on 6-20-23. Today’s visit was conducted with you, Shelley Sanders, owner/provider. Upon arrival to the residence, I was greeted by you. The children were on cots with linens napping. After naptime the children woke up, put their pillows up and completed toileting and handwashing routines to prepare for snack. After the children completed their snack, you talked to the children about Father’s Day. You engaged the children with questions about their dads, what were their dad’s names, why do they love about their dads and what does their dads do for them. The children did an art activity where they made their dads a trophy out of construction paper. The children chose which color they wanted for their dad’s trophy and put their handprint on top of the trophy. The first floor of the residence was monitored to ensure compliance with safe indoor environment requirements and the back yard where the children engage in gross motor play was observed to ensure compliance with safe outdoor environment requirements. The required postings, along with appropriate equipment and furnishings were observed. The EPR Plan, emergency drills, outdoor inspections, the activity plan, daily attendance, and two children’s files were also observed and in compliance. Documentation of program records, as well as the operator verification information was observed and has been documented on the attached form. You stated that your van is used to transport children and that there are no children with medication to administer at this time. During today’s visit, an assessment of applicable child care requirements was conducted. The following violation was cited and must be corrected immediately. Technical assistant on how to maintain compliance was provided. Violation Number Comment Rule 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator did not complete all of the required eight (8) training hours. GS 110-91(11); 10A NCAC 09 .1705(b)(5) The above violation must be corrected immediately and a corrective action letter must be sent to me no later than 6-27-24 stating how the violation was corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a corrective action letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Remember to update your EPR Plan before 6-19-24. • Technical Assistance was provided with the following suggestion that may be beneficial: • We discussed record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Ongoing training is important because ongoing professional development training will help you improve your skills, build your professional knowledge, grow your career, and create the best learning experience for the children in your childcare program. It was suggested to set an alarm weekly to remind you and your staff to complete ongoing training. Ongoing training can be completed for free through DCDEE Moodle, the Resource and Referral Child Care Services Association https://www.childcareservices.org/providers/, and other entities that provide approved ongoing training. • A suggestion was made to save the most recent child care requirements in Chapter 9 effective January 2024, to your desktop computer for easy access. • Please link you and your daughter asap. Center directors/owners can now access the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. The course is titled ABCMS Child Care Provider Portal Training - under the Early Childhood Professional Development Tab, then under the Criminal Background (CBC) tab. • Register asap for the Clean Classrooms for Carolina Kids program required pre-enrollment webinar https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/. The Clean Classrooms for Carolina Kids program helps fulfill North Carolina requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816) for public schools and child care facilities related to lead in water, lead-based paint, and asbestos. The goal is to identify and eliminate exposure to lead and asbestos hazards where North Carolina children learn and play. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any questions or concerns, please do not hesitate to contact me. Bridggette Campbell PO Box 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINGDOM KIDZ CHILDCARE SERVICES Facility ID: 92002445 Consultant: BRIDGGETTE CAMPBELL Operation Type: Family CC Home Case Number: Visit Date: 6/13/2024 Number Present: 6 Completed Date: 6/13/2024 Age: From 0 To 6 Total Minutes: 180 Time In: 01:00 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance assessment. This facility currently operates with a Four (4) Star License that was issued on 6/20/19. The last annual compliance visit was conducted on 6-20-23. Today’s visit was conducted with you, Shelley Sanders, owner/provider. Upon arrival to the residence, I was greeted by you. The children were on cots with linens napping. After naptime the children woke up, put their pillows up and completed toileting and handwashing routines to prepare for snack. After the children completed their snack, you talked to the children about Father’s Day. You engaged the children with questions about their dads, what were their dad’s names, why do they love about their dads and what does their dads do for them. The children did an art activity where they made their dads a trophy out of construction paper. The children chose which color they wanted for their dad’s trophy and put their handprint on top of the trophy. The first floor of the residence was monitored to ensure compliance with safe indoor environment requirements and the back yard where the children engage in gross motor play was observed to ensure compliance with safe outdoor environment requirements. The required postings, along with appropriate equipment and furnishings were observed. The EPR Plan, emergency drills, outdoor inspections, the activity plan, daily attendance, and two children’s files were also observed and in compliance. Documentation of program records, as well as the operator verification information was observed and has been documented on the attached form. You stated that your van is used to transport children and that there are no children with medication to administer at this time. During today’s visit, an assessment of applicable child care requirements was conducted. The following violation was cited and must be corrected immediately. Technical assistant on how to maintain compliance was provided. Violation Number Comment Rule 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator did not complete all of the required eight (8) training hours. GS 110-91(11); 10A NCAC 09 .1705(b)(5) The above violation must be corrected immediately and a corrective action letter must be sent to me no later than 6-27-24 stating how the violation was corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a corrective action letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Remember to update your EPR Plan before 6-19-24. • Technical Assistance was provided with the following suggestion that may be beneficial: • We discussed record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Ongoing training is important because ongoing professional development training will help you improve your skills, build your professional knowledge, grow your career, and create the best learning experience for the children in your childcare program. It was suggested to set an alarm weekly to remind you and your staff to complete ongoing training. Ongoing training can be completed for free through DCDEE Moodle, the Resource and Referral Child Care Services Association https://www.childcareservices.org/providers/, and other entities that provide approved ongoing training. • A suggestion was made to save the most recent child care requirements in Chapter 9 effective January 2024, to your desktop computer for easy access. • Please link you and your daughter asap. Center directors/owners can now access the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. The course is titled ABCMS Child Care Provider Portal Training - under the Early Childhood Professional Development Tab, then under the Criminal Background (CBC) tab. • Register asap for the Clean Classrooms for Carolina Kids program required pre-enrollment webinar https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/. The Clean Classrooms for Carolina Kids program helps fulfill North Carolina requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816) for public schools and child care facilities related to lead in water, lead-based paint, and asbestos. The goal is to identify and eliminate exposure to lead and asbestos hazards where North Carolina children learn and play. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any questions or concerns, please do not hesitate to contact me. Bridggette Campbell PO Box 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times