G.S. 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 9255374 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 10/21/2025 Number Present: 62 Completed Date: 10/21/2025 Age: From 0 To 9 Total Minutes: 44 Time In: 09:26 AM Time Out: 10:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with NC Childcare requirement during a routine unannounced monitoring visit. The facilities’ last annual compliance visit was on April 23rd, 2025, and an AC follow-up on May 8th, 2025. A checklist was used to note the requirements I monitored today. The center currently operates with a 5-star license, operating at 30sq. ft. inside, & enhanced ratios and space. An NAC accreditation certificate was issued April 23rd, 2025. My visit was conducted with you, LaShawn Scriber Director, and center staff. The children were observed participating in picture day that was set up in the school-age classroom, circle time in the preschool classrooms and napping, feeding and diaper changing in the infant classroom. During the walkthrough to obtain enrollment and conduct my observations. I monitored required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, equipment, furnishings, program records and transportation requirements. VERIFICATION OF RECORDS: *Last fire inspection= 12/16/2024and approved for daytime care only *Sanitation inspection=12/13/2024- 10 demerits and a superior rating *EPR plan updated – 12/4/2024 *Facility is approved to provide transportation registration expires 6/30/2026, insurance expires 12/12025 Fire drill- 10/2/2025 @ 12:30pm Lockdown 9/19/2025 @ 7:03 am Playground inspection 10/2/2025 A violation of childcare requirements regarding ABCMS criminal record requirements was cited for not completing the facility portal linking all staff. The following violation was cited during today's visit Violation Number Comment Rule 1804 A child care operator did not notify the Division of any new child care providers who were hired or moved into the home within five business days by submitting the Change of Information form provided by the Division. The facilities ABCMS portal has not been completed per requirements. G.S. 110-90.2 & .2703(o) *****TECHNICAL ASSISTANCE/REMINDERS: ******* A violation of childcare requirements was cited. Please keep updated by reading the emails from your consultant as well as from DCDEE and visit the website to make sure you keep yourself updated on requirements and changes. A violation of childcare requirements was cited and requires a letter of corrective action. Please document how the violation was corrected, how you will keep in compliance going forward. Please list your facility name, ID#, item # for the violation, name and title on your violation letter. Contact Information Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 9255374 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 4/23/2025 Number Present: 81 Completed Date: 4/23/2025 Age: From 0 To 9 Total Minutes: 156 Time In: 09:09 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with NC Childcare requirement during the annual compliance monitoring visit. The facility’s last annual compliance visit was on May 15th, 2024. A checklist was used to note the requirements I monitored today. The center currently operates with a 5-star license (NAC accredited)- error made and will be corrected. License currently states NAEYC not NAC, operating at 30sq. ft. inside, & enhanced ratios and space. My visit was conducted with LaShawn Scriber, Director and center staff. The children were observed participating in indoor and outdoor play, free play, center play, story/circle time, tummy time and feeding in the infant room, personal care, setting up and participating in lunch. (Lunch followed USDA guidelines for children in childcare- pizza, spinach salad with ranch, mixed fruit and milk), school-age children were observed cutting out paper money and identifying coins and bills. During the walkthrough to obtain enrollment and conduct my observations. I monitored the required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, equipment, furnishings, and medication requirements (one epi-pen and paperwork monitored). A soccer shots coach was present working with a group of children during today’s visit. VERIFICATION OF RECORDS: *Last fire inspection= 12/16/2024 and approved for daytime care only *Sanitation inspection=12/13/2024- 10 demerits and a superior rating *EPR plan updated – 12/4/2024 *Facility is approved to provide transportation and currently transports 19 school-age children to and from school for before and after care. * Registration expires 6/2025 insurance expires 12/1/2025 * Clean water for Carolina Kids requirement Water- 11/15/2024 Lead paint- 7/22/2024 Asbestos- 12/11/2024- testing completed and report received 1/15/2025- no asbestos found. * The owner of the facility KinderCare Learning Center LLC is current/active in the NC Secretary of state website. *Compliance history prior to 4/23/2025 97% Violation Number Comment Rule 1327 Accurate records were not maintained for all children. Based on the randomly selected children's files it was found that there were missing medical statements, parent acknowledgement of laws and policies along with incomplete applications. G.S. 110-91(9) *****TECHNICAL ASSISTANCE/REMINDERS: ******* • In order to keep organized and keep track of paperwork in the children’s files the file to avoid violations, it can be split in two with the KinderCare checklist and paperwork attached to the left side of the file folder and the DCDEE checklist and paperwork attached to the right side of the folder and the paperwork in order based on the information on the checklist. • ABCMS criminal records requirement, the facility director should create a facility account and once created a code should be provided to the staff to create their account and attach themselves to the facility account so the director can see all staff criminal record letters. If you require assistance once you’ve watched the required video on DCDEE’s website, please contact Serena Luke at the division 919-814-6300 and listen for the criminal records option to be connected. Ms. Luke will be assisting the Wake County team during our provider meeting on May 6th, 2025, and provide a power point about the ABCMS system as well. Hope to see you there at 10am. • I was informed during today’s visit that the outdoor play environment will be getting new surfacing (astro-turf) following the installation please provide me with a copy of the ASTM compliance paperwork. • Please have the fire extinguisher company provide you with a new tag for the extinguisher on the bus if it was inspected during their last visit. Violations of childcare requirements were cited during today’s visit. A letter of corrective action is required within 14 business days May 7th, 2025. Please put the facility name, License #, item # for the violation cited, how you have put it in compliance and how you will keep it in compliance going forward. If you have any questions, please feel free to contact me at the email address or phone number listed below. Contact Information Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If you have any questions or concerns about my visits or documentation you may contact my supervisor Michele Remington at Michele.Remington@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 9255374 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 92 Completed Date: 5/15/2024 Age: From 0 To 11 Total Minutes: 227 Time In: 09:03 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with NC Childcare requirement during annual compliance monitoring visit. The facilities last annual compliance visit was on June 26h, 2023. A checklist was used to note the requirements I monitored today. The center currently operates with a 4- star license, operating at 30sq. ft. inside, & enhanced ratios and space. My visit was conducted with Cherish assistant director and center staff until LaShawn Scriber Director arrived. The children were observed participating in outdoor play before it started to rain, free play, center play, tummy time and feeding in the infant room, personal care, setting up and participating in lunch. (Lunch followed USDA guidelines for children in childcare. Classrooms with children over age two were observed following the naptime rule that allows one teacher to be present while the children nap and the co-teacher is in the building or nearby and easily accessible in case of an emergency. During the walkthrough to obtain enrollment and conduct my observations. I monitored for required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, equipment, furnishings, and medication requirements (on epi-pen and paperwork monitored). VERIFICATION OF RECORDS: *Last fire inspection= 12/4/2023and approved for daytime care only *Sanitation inspection=5/22/2023 *EPR plan updated - 9/28/2023 *Facility is approved to provide transportation and currently transports 14 school-age children to and from school for before and after care. * Registration expires 7/30/2024 insurance expires 12/1/2024 * Water, lead paint and asbestos testing are in process. The last water testing was 11/2021. * The owner of the facility KinderCare Learning Center LLC is current/active in the NC Secretary of state website. *Compliance history prior to 5/15/2024 95% Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. One of the toddler playgrounds had two areas of tripping hazards. One was from water run off that created a hole just off the sidewalk and the second was the rubberized surfacing that was power washed and lifting creating a tripping hazard. 10A NCAC 09 .0601(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Review of sleep charts found missing documentation for an enrolled child. .0606(g) *****TECHNICAL ASSISTANCE/REMINDERS: ******* • Per our discussion here is the rule below. It does not specify anything other than “maintained separately from the staff member’s individual personnel file. The sealed file folder labeled confidential in the same hanging folder as the binder is fine because they are filed separately. There is no specifics about where in the rule other than maintained separate. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILDCARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. • A conversation was had today due to this week being teacher appreciation. If parents are bringing in food and decorations, please make sure no balloons are included as rule 10A NCAC 0604(q) prohibits balloons. • Outdoor Area: The outdoor learning environment offers a sense of freedom for children. Since children are exploring and taking risks it is very important to provide a safe environment. Proper maintenance is a key factor when trying to ensure a safe play environment for children. The environment includes the surfacing where grass, sand, mats, or other surfacing needs to be free of tripping hazards as observed in the toddler playground area where toddlers are new walkers and are unbalanced. The gully caused by water run off is a hazard as it is beside the walkway and stepping off they can fall. The mats that are cushioned were power washed and are lifting and have caused a tripping hazard. They need to either be glued down or replaced so the surfacing is flat. • Safe sleep position checks: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger. * Review of sleep charts found missing weeks. No matter who is working in the classroom full time, part time, floater, substitute should know who is in attendance and where sleep charts are kept and told upon arrival to the classroom who is napping (if anyone) and shown the last time they were checked and reminded to document the napping period for the child every 15 minutes. Violations of childcare requirements were cited during today’s visit. a letter of corrective action is required within 12 business days May 27th, 2024. Please put the facility name, License #, item # for the violation cited, how you have put it in compliance and how you will keep it in compliance going forward. If you have any questions, please feel free to contact me at the email address or phone number listed below. Contact Information Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If you have any questions or concerns about my visits or documentation you may contact my supervisor Michele Remington at Michele.Remington@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0606 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 9255374 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 92 Completed Date: 5/15/2024 Age: From 0 To 11 Total Minutes: 227 Time In: 09:03 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with NC Childcare requirement during annual compliance monitoring visit. The facilities last annual compliance visit was on June 26h, 2023. A checklist was used to note the requirements I monitored today. The center currently operates with a 4- star license, operating at 30sq. ft. inside, & enhanced ratios and space. My visit was conducted with Cherish assistant director and center staff until LaShawn Scriber Director arrived. The children were observed participating in outdoor play before it started to rain, free play, center play, tummy time and feeding in the infant room, personal care, setting up and participating in lunch. (Lunch followed USDA guidelines for children in childcare. Classrooms with children over age two were observed following the naptime rule that allows one teacher to be present while the children nap and the co-teacher is in the building or nearby and easily accessible in case of an emergency. During the walkthrough to obtain enrollment and conduct my observations. I monitored for required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, equipment, furnishings, and medication requirements (on epi-pen and paperwork monitored). VERIFICATION OF RECORDS: *Last fire inspection= 12/4/2023and approved for daytime care only *Sanitation inspection=5/22/2023 *EPR plan updated - 9/28/2023 *Facility is approved to provide transportation and currently transports 14 school-age children to and from school for before and after care. * Registration expires 7/30/2024 insurance expires 12/1/2024 * Water, lead paint and asbestos testing are in process. The last water testing was 11/2021. * The owner of the facility KinderCare Learning Center LLC is current/active in the NC Secretary of state website. *Compliance history prior to 5/15/2024 95% Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. One of the toddler playgrounds had two areas of tripping hazards. One was from water run off that created a hole just off the sidewalk and the second was the rubberized surfacing that was power washed and lifting creating a tripping hazard. 10A NCAC 09 .0601(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Review of sleep charts found missing documentation for an enrolled child. .0606(g) *****TECHNICAL ASSISTANCE/REMINDERS: ******* • Per our discussion here is the rule below. It does not specify anything other than “maintained separately from the staff member’s individual personnel file. The sealed file folder labeled confidential in the same hanging folder as the binder is fine because they are filed separately. There is no specifics about where in the rule other than maintained separate. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILDCARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. • A conversation was had today due to this week being teacher appreciation. If parents are bringing in food and decorations, please make sure no balloons are included as rule 10A NCAC 0604(q) prohibits balloons. • Outdoor Area: The outdoor learning environment offers a sense of freedom for children. Since children are exploring and taking risks it is very important to provide a safe environment. Proper maintenance is a key factor when trying to ensure a safe play environment for children. The environment includes the surfacing where grass, sand, mats, or other surfacing needs to be free of tripping hazards as observed in the toddler playground area where toddlers are new walkers and are unbalanced. The gully caused by water run off is a hazard as it is beside the walkway and stepping off they can fall. The mats that are cushioned were power washed and are lifting and have caused a tripping hazard. They need to either be glued down or replaced so the surfacing is flat. • Safe sleep position checks: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger. * Review of sleep charts found missing weeks. No matter who is working in the classroom full time, part time, floater, substitute should know who is in attendance and where sleep charts are kept and told upon arrival to the classroom who is napping (if anyone) and shown the last time they were checked and reminded to document the napping period for the child every 15 minutes. Violations of childcare requirements were cited during today’s visit. a letter of corrective action is required within 12 business days May 27th, 2024. Please put the facility name, License #, item # for the violation cited, how you have put it in compliance and how you will keep it in compliance going forward. If you have any questions, please feel free to contact me at the email address or phone number listed below. Contact Information Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If you have any questions or concerns about my visits or documentation you may contact my supervisor Michele Remington at Michele.Remington@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 9255374 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 92 Completed Date: 5/15/2024 Age: From 0 To 11 Total Minutes: 227 Time In: 09:03 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with NC Childcare requirement during annual compliance monitoring visit. The facilities last annual compliance visit was on June 26h, 2023. A checklist was used to note the requirements I monitored today. The center currently operates with a 4- star license, operating at 30sq. ft. inside, & enhanced ratios and space. My visit was conducted with Cherish assistant director and center staff until LaShawn Scriber Director arrived. The children were observed participating in outdoor play before it started to rain, free play, center play, tummy time and feeding in the infant room, personal care, setting up and participating in lunch. (Lunch followed USDA guidelines for children in childcare. Classrooms with children over age two were observed following the naptime rule that allows one teacher to be present while the children nap and the co-teacher is in the building or nearby and easily accessible in case of an emergency. During the walkthrough to obtain enrollment and conduct my observations. I monitored for required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, equipment, furnishings, and medication requirements (on epi-pen and paperwork monitored). VERIFICATION OF RECORDS: *Last fire inspection= 12/4/2023and approved for daytime care only *Sanitation inspection=5/22/2023 *EPR plan updated - 9/28/2023 *Facility is approved to provide transportation and currently transports 14 school-age children to and from school for before and after care. * Registration expires 7/30/2024 insurance expires 12/1/2024 * Water, lead paint and asbestos testing are in process. The last water testing was 11/2021. * The owner of the facility KinderCare Learning Center LLC is current/active in the NC Secretary of state website. *Compliance history prior to 5/15/2024 95% Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. One of the toddler playgrounds had two areas of tripping hazards. One was from water run off that created a hole just off the sidewalk and the second was the rubberized surfacing that was power washed and lifting creating a tripping hazard. 10A NCAC 09 .0601(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Review of sleep charts found missing documentation for an enrolled child. .0606(g) *****TECHNICAL ASSISTANCE/REMINDERS: ******* • Per our discussion here is the rule below. It does not specify anything other than “maintained separately from the staff member’s individual personnel file. The sealed file folder labeled confidential in the same hanging folder as the binder is fine because they are filed separately. There is no specifics about where in the rule other than maintained separate. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILDCARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. • A conversation was had today due to this week being teacher appreciation. If parents are bringing in food and decorations, please make sure no balloons are included as rule 10A NCAC 0604(q) prohibits balloons. • Outdoor Area: The outdoor learning environment offers a sense of freedom for children. Since children are exploring and taking risks it is very important to provide a safe environment. Proper maintenance is a key factor when trying to ensure a safe play environment for children. The environment includes the surfacing where grass, sand, mats, or other surfacing needs to be free of tripping hazards as observed in the toddler playground area where toddlers are new walkers and are unbalanced. The gully caused by water run off is a hazard as it is beside the walkway and stepping off they can fall. The mats that are cushioned were power washed and are lifting and have caused a tripping hazard. They need to either be glued down or replaced so the surfacing is flat. • Safe sleep position checks: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger. * Review of sleep charts found missing weeks. No matter who is working in the classroom full time, part time, floater, substitute should know who is in attendance and where sleep charts are kept and told upon arrival to the classroom who is napping (if anyone) and shown the last time they were checked and reminded to document the napping period for the child every 15 minutes. Violations of childcare requirements were cited during today’s visit. a letter of corrective action is required within 12 business days May 27th, 2024. Please put the facility name, License #, item # for the violation cited, how you have put it in compliance and how you will keep it in compliance going forward. If you have any questions, please feel free to contact me at the email address or phone number listed below. Contact Information Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If you have any questions or concerns about my visits or documentation you may contact my supervisor Michele Remington at Michele.Remington@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 9255374 Consultant: ANTIONETTE WILLIAMS Operation Type: Center Case Number: Visit Date: 4/3/2024 Number Present: 76 Completed Date: 4/3/2024 Age: From 0 To 8 Total Minutes: 80 Time In: 09:40 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Other Announced/Unannounced: Unannounced The purpose of my visit today was to monitor compliance with staff/child ratios. My visit today was conducted with you, Lashaun Scriber, Center Director. Today you explained you were needed in a classroom to meet staff/child ratios. I explained I could walk through the facility alone. You later joined me when you were able to leave the classroom. In space six there were nineteen children present. You reported that fifteen children were two years old and four children were three years old. Two staff members were present along with a high school student. The facility meets enhanced staff/child ratios. Based on enhanced staff/child ratios the maximum group size for children aged two years old is eighteen. One child aged three was shifted to another classroom. One violation regarding group size was documented. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In space six, there were nineteen children present, fifteen that were two years of age and four that were three years of age. 10A NCAC 09 .2818 Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 4/17/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Antionette Williams PO Box 312 Garner, NC 27529 Antionette.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: Group sizes are in place so teachers can maintain supervision, and to ensure the safety of the children. You should be following the ratios based on the youngest child in the group throughout the day. This includes the first and last hour of the operating day. In space six, we counted the children and realized one child kept putting a large soft pillow like classroom item over them. Initially the child was not seen. When the child was seen and counted, there were nineteen children in the classroom. We also discussed that the attendance was not updated since 8:00 AM and did not reflect the accurate number of children in the classroom. You explained in January 2024 new children had enrolled and they were being dropped off earlier. At that time, you changed staff’s hours so that they would arrive earlier to make sure staff/child ratios in the two morning homeroom classrooms complied. You also explained that in 2023, staff were instructed on how to shift children to other classrooms when children are dropped off and it may cause classrooms to be out of compliance with staff/child ratios. Staff stated they have walkie-talkies they use to call for assistance if a child is dropped off and the staff need to shift a child out of their classroom to maintain staff/child ratios. We discussed that you would have a staff meeting to discuss steps staff should take to ensure the classrooms always comply with staff/child ratios/group size. You also stated you will talk with parents about staff/child ratios when children are dropped off. You may also need to revisit your current staffing plan to ensure staff/child ratios/group size are always maintained. You asked if a classroom was out of staff/child ratio for forty seconds to two minutes does this count as being out of ratios. I explained it does count. I stated there should not be a time a classroom is out of staff/child ratio. I also stated a plan should be in place for staff before they get to the point of being in jeopardy of being out of staff/child ratio. This visit summary was sent to you after today’s visit. You may contact me with questions regarding this visit at 919-819-9383 or antionette.williams@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 9255374 Consultant: ANTIONETTE WILLIAMS Operation Type: Center Case Number: Visit Date: 4/3/2024 Number Present: 76 Completed Date: 4/3/2024 Age: From 0 To 8 Total Minutes: 80 Time In: 09:40 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Other Announced/Unannounced: Unannounced The purpose of my visit today was to monitor compliance with staff/child ratios. My visit today was conducted with you, Lashaun Scriber, Center Director. Today you explained you were needed in a classroom to meet staff/child ratios. I explained I could walk through the facility alone. You later joined me when you were able to leave the classroom. In space six there were nineteen children present. You reported that fifteen children were two years old and four children were three years old. Two staff members were present along with a high school student. The facility meets enhanced staff/child ratios. Based on enhanced staff/child ratios the maximum group size for children aged two years old is eighteen. One child aged three was shifted to another classroom. One violation regarding group size was documented. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In space six, there were nineteen children present, fifteen that were two years of age and four that were three years of age. 10A NCAC 09 .2818 Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 4/17/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Antionette Williams PO Box 312 Garner, NC 27529 Antionette.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: Group sizes are in place so teachers can maintain supervision, and to ensure the safety of the children. You should be following the ratios based on the youngest child in the group throughout the day. This includes the first and last hour of the operating day. In space six, we counted the children and realized one child kept putting a large soft pillow like classroom item over them. Initially the child was not seen. When the child was seen and counted, there were nineteen children in the classroom. We also discussed that the attendance was not updated since 8:00 AM and did not reflect the accurate number of children in the classroom. You explained in January 2024 new children had enrolled and they were being dropped off earlier. At that time, you changed staff’s hours so that they would arrive earlier to make sure staff/child ratios in the two morning homeroom classrooms complied. You also explained that in 2023, staff were instructed on how to shift children to other classrooms when children are dropped off and it may cause classrooms to be out of compliance with staff/child ratios. Staff stated they have walkie-talkies they use to call for assistance if a child is dropped off and the staff need to shift a child out of their classroom to maintain staff/child ratios. We discussed that you would have a staff meeting to discuss steps staff should take to ensure the classrooms always comply with staff/child ratios/group size. You also stated you will talk with parents about staff/child ratios when children are dropped off. You may also need to revisit your current staffing plan to ensure staff/child ratios/group size are always maintained. You asked if a classroom was out of staff/child ratio for forty seconds to two minutes does this count as being out of ratios. I explained it does count. I stated there should not be a time a classroom is out of staff/child ratio. I also stated a plan should be in place for staff before they get to the point of being in jeopardy of being out of staff/child ratio. This visit summary was sent to you after today’s visit. You may contact me with questions regarding this visit at 919-819-9383 or antionette.williams@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times