G.S.110-91 · Violation

Name of Operation: KEISHA'S KREATIVE KIDS Facility ID: 92002355 Consultant: BRIDGGETTE CAMPBELL Operation Type: Family CC Home Case Number: Visit Date: 7/7/2026 Number Present: 3 Completed Date: 7/7/2026 Age: From 1 To 4 Total Minutes: 120 Time In: 03:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Five (5) Star License issued on 8-16-23. The last annual compliance visit was conducted on 7-24-24. Today’s visit was conducted with you, Keisha Miller, owner/operator. Upon arrival to the facility, I was greeted by you. A walk-through of the downstairs area of the residence was conducted visiting the one (1) room used for childcare. The backyard was monitored where the children engage in gross motor play to ensure compliance with safe outdoor environment requirements. The required postings, along with appropriate equipment and furnishings were observed. The EPR Plan, emergency drills, outdoor inspections, the activity plan, daily attendance, and two children’s files were also observed and in compliance. Documentation of program records, as well as the operator verification information was observed and has been documented on the attached form. You stated that your SUV is used to transport children and the vehicle was monitored for compliance with transportation requirements. No medications were observed, as you stated that at this time no children have medication to be administered. The children awoke from naptime, completed toileting and handwashing routines before having snack at the table. Afterwards you read the book “Mr. Seahorse” as seahorses are the theme of the week. The children made seahorses out of cardstock that were painted with glue, then the children put oatmeal on the cardstock and added google eyes. A caring and nurturing environment was observed as you interacted with the children and attended to their needs. During today’s visit, an assessment of applicable child care requirements was conducted. The following violations of child care requirements were cited and must be corrected immediately. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The child care provider's qualification letter expired on 3-5-26. G.S. 110-90.2 & .2703(n) & (o) 1104 Operator or other transportation provider did not comply with all applicable state and federal laws and regulations concerning vehicles and the transportation of passengers. The registration/license plate of the vehicle used to transport children expired on 6-30-26. G.S.110-91 & .1723(2) 1846 An individual over the age of 15, who resides in a family child care home or a center located in a residence on a permanent or temporary basis, or those who had their 16th birthday after the initial licensing of a family child care home; did not complete and submit required forms within five business days. A household member turned 16 years old on 8-3-25 and does not have a qualification letter on file. G.S. 110-90.2 & .2703(q) The above violations must be corrected immediately and a letter must be sent to me no later than 7-21-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, North Carolina 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Qualifying Letter: Criminal background checks being completed every 5 years for caregivers and household members are crucial for protecting children by ensuring you and household members do not have a history of convictions related to child abuse, neglect, or other crimes that could endanger a child's safety. Upon turning 16 years old the household member must complete the criminal background check process. It was suggested to print the roster from the ABCMS Portal that contains the expiration dates of qualifying letters for you and your household members. You can mark your calendar and set alarms for reminders to have criminal background checks completed a couple of months prior to their expiration dates. Vehicle Registration: Maintaining valid vehicle registration is crucial because it is a legal requirement for all vehicles transporting children, ensuring the safety of the children, protecting you from liability, and complying with state and federal laws. It verifies that the vehicle is properly owned and insured, which is essential for safety during transportation. It was recommended to set a reminder in your phone and on your calendar to renew vehicle registration one month to 3 weeks prior to the expiration date to ensure the registration does not expire. • Your lead in water results were completed on 3-28-2025 and your asbestos and lead in paint from Clean Classrooms for Carolina Kids were completed on 3-21-25. • ASAP please link you and your household members to the ABCMS portal. Instructions on how to do so were left with you today. • During today’s visit, we discussed the steps to transition to the new QRIS Rated License. We reviewed the different Pathway options and the requirements within each of the three Pathways. Resource and planning documents were shared with you. We completed the QRIS transition guide/conversation form, and a copy of this form was left with you today. This form indicates the chosen Pathway the facility would like to pursue, area(s) where support is needed, and the anticipated date when you will apply for a rated license. • We discussed both QRIS Pathway 1 and Pathway 2. After reviewing the options, you decided your facility will choose QRIS Pathway 2 – Classroom and Instructional Quality Pathway. We reviewed in detail the requirements for a Five Star License for Pathway 2 - Classroom and Instructional Quality. The application process, clickable links, forms, and resources for obtaining a Five-Star License for QRIS Pathway 2 Classroom and Instructional Quality were discussed today. • Please update your education in the WORKS system by submitting your official transcript to reflect your Bachelor’s degree. • Effective communication is needed until all steps of the transition to the new QRIS Rated License process have been completed and a new license is issued. • It is strongly recommended that you complete the NC Foundations for Early Learning and Development training. The purpose of the North Carolina Foundations for Early Learning and Development is to establish a framework that supports the healthy development and school readiness of children from birth to age 5. This framework is designed to guide early childhood caregivers in creating an environment that fosters learning and development. This 5-hour course provides a clear set of expectations and goals that caregivers can use to plan and implement their teaching practices for supporting children in their learning and development. The NC Foundations for Early Learning and Development training is offered online and is self-paced/on demand by Southwestern Child Development Commission for $30. Search other agencies for NC Foundations for Early Learning and Development training or go to the Southwestern Child Development Commission’s website, https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007- 11ebece9245249e7a933b85b26b40fba to register. • Free Adult Mental Health First Aid Training is being offered by UNC School of Social Work and the NCDHHS Division of Child Development and Early Education. Be prepared to support those around you by getting certified in Mental Health First Aid. Mental Health First Aid teaches the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help. In the free course, you learn risk factors and warning signs for mental health and addiction concerns, strategies to help someone in both crisis and non-crisis situations, and where to turn for help. Register here, https://ncmhfa.unc.edu/adult-mhfa-for-child-development-and-early-educators/. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Another training opportunity is through Early Learning Instruction for Teachers (eLift). Choose from over 100 courses available on-demand, live/virtual, and in-person with flexible payment options, including individual memberships, group memberships, and single courses from $5! Early Learning Academies, Training for High School CTE programs, Pre-Apprenticeships, and Apprenticeship NC are also available. For more information, visit the Southwestern Child Development Commission Website or email darby.karen@swcdcinc.org or elift@swcdcinc.org. • For a limited time child care providers can receive FREE access to CDA coursework and additional high-quality professional development from the early childhood experts at Teaching Strategies sponsored by the Division of Child Development and Early Education Preschool Development Grant. This coursework is live and on-demand with over 400 hours of continuing education units (CEU) courses https://teachingstrategies.com/north-carolina-pdtm/. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • Sign up to receive updates via email of the weekly publication of the Raise NC Newsletter, on the Division’s website, https://ncchildcare.ncdhhs.gov/ at the bottom of the home page. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: KEISHA'S KREATIVE KIDS Facility ID: 92002355 Consultant: BRIDGGETTE CAMPBELL Operation Type: Family CC Home Case Number: Visit Date: 7/7/2026 Number Present: 3 Completed Date: 7/7/2026 Age: From 1 To 4 Total Minutes: 120 Time In: 03:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Five (5) Star License issued on 8-16-23. The last annual compliance visit was conducted on 7-24-24. Today’s visit was conducted with you, Keisha Miller, owner/operator. Upon arrival to the facility, I was greeted by you. A walk-through of the downstairs area of the residence was conducted visiting the one (1) room used for childcare. The backyard was monitored where the children engage in gross motor play to ensure compliance with safe outdoor environment requirements. The required postings, along with appropriate equipment and furnishings were observed. The EPR Plan, emergency drills, outdoor inspections, the activity plan, daily attendance, and two children’s files were also observed and in compliance. Documentation of program records, as well as the operator verification information was observed and has been documented on the attached form. You stated that your SUV is used to transport children and the vehicle was monitored for compliance with transportation requirements. No medications were observed, as you stated that at this time no children have medication to be administered. The children awoke from naptime, completed toileting and handwashing routines before having snack at the table. Afterwards you read the book “Mr. Seahorse” as seahorses are the theme of the week. The children made seahorses out of cardstock that were painted with glue, then the children put oatmeal on the cardstock and added google eyes. A caring and nurturing environment was observed as you interacted with the children and attended to their needs. During today’s visit, an assessment of applicable child care requirements was conducted. The following violations of child care requirements were cited and must be corrected immediately. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The child care provider's qualification letter expired on 3-5-26. G.S. 110-90.2 & .2703(n) & (o) 1104 Operator or other transportation provider did not comply with all applicable state and federal laws and regulations concerning vehicles and the transportation of passengers. The registration/license plate of the vehicle used to transport children expired on 6-30-26. G.S.110-91 & .1723(2) 1846 An individual over the age of 15, who resides in a family child care home or a center located in a residence on a permanent or temporary basis, or those who had their 16th birthday after the initial licensing of a family child care home; did not complete and submit required forms within five business days. A household member turned 16 years old on 8-3-25 and does not have a qualification letter on file. G.S. 110-90.2 & .2703(q) The above violations must be corrected immediately and a letter must be sent to me no later than 7-21-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, North Carolina 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Qualifying Letter: Criminal background checks being completed every 5 years for caregivers and household members are crucial for protecting children by ensuring you and household members do not have a history of convictions related to child abuse, neglect, or other crimes that could endanger a child's safety. Upon turning 16 years old the household member must complete the criminal background check process. It was suggested to print the roster from the ABCMS Portal that contains the expiration dates of qualifying letters for you and your household members. You can mark your calendar and set alarms for reminders to have criminal background checks completed a couple of months prior to their expiration dates. Vehicle Registration: Maintaining valid vehicle registration is crucial because it is a legal requirement for all vehicles transporting children, ensuring the safety of the children, protecting you from liability, and complying with state and federal laws. It verifies that the vehicle is properly owned and insured, which is essential for safety during transportation. It was recommended to set a reminder in your phone and on your calendar to renew vehicle registration one month to 3 weeks prior to the expiration date to ensure the registration does not expire. • Your lead in water results were completed on 3-28-2025 and your asbestos and lead in paint from Clean Classrooms for Carolina Kids were completed on 3-21-25. • ASAP please link you and your household members to the ABCMS portal. Instructions on how to do so were left with you today. • During today’s visit, we discussed the steps to transition to the new QRIS Rated License. We reviewed the different Pathway options and the requirements within each of the three Pathways. Resource and planning documents were shared with you. We completed the QRIS transition guide/conversation form, and a copy of this form was left with you today. This form indicates the chosen Pathway the facility would like to pursue, area(s) where support is needed, and the anticipated date when you will apply for a rated license. • We discussed both QRIS Pathway 1 and Pathway 2. After reviewing the options, you decided your facility will choose QRIS Pathway 2 – Classroom and Instructional Quality Pathway. We reviewed in detail the requirements for a Five Star License for Pathway 2 - Classroom and Instructional Quality. The application process, clickable links, forms, and resources for obtaining a Five-Star License for QRIS Pathway 2 Classroom and Instructional Quality were discussed today. • Please update your education in the WORKS system by submitting your official transcript to reflect your Bachelor’s degree. • Effective communication is needed until all steps of the transition to the new QRIS Rated License process have been completed and a new license is issued. • It is strongly recommended that you complete the NC Foundations for Early Learning and Development training. The purpose of the North Carolina Foundations for Early Learning and Development is to establish a framework that supports the healthy development and school readiness of children from birth to age 5. This framework is designed to guide early childhood caregivers in creating an environment that fosters learning and development. This 5-hour course provides a clear set of expectations and goals that caregivers can use to plan and implement their teaching practices for supporting children in their learning and development. The NC Foundations for Early Learning and Development training is offered online and is self-paced/on demand by Southwestern Child Development Commission for $30. Search other agencies for NC Foundations for Early Learning and Development training or go to the Southwestern Child Development Commission’s website, https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007- 11ebece9245249e7a933b85b26b40fba to register. • Free Adult Mental Health First Aid Training is being offered by UNC School of Social Work and the NCDHHS Division of Child Development and Early Education. Be prepared to support those around you by getting certified in Mental Health First Aid. Mental Health First Aid teaches the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help. In the free course, you learn risk factors and warning signs for mental health and addiction concerns, strategies to help someone in both crisis and non-crisis situations, and where to turn for help. Register here, https://ncmhfa.unc.edu/adult-mhfa-for-child-development-and-early-educators/. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Another training opportunity is through Early Learning Instruction for Teachers (eLift). Choose from over 100 courses available on-demand, live/virtual, and in-person with flexible payment options, including individual memberships, group memberships, and single courses from $5! Early Learning Academies, Training for High School CTE programs, Pre-Apprenticeships, and Apprenticeship NC are also available. For more information, visit the Southwestern Child Development Commission Website or email darby.karen@swcdcinc.org or elift@swcdcinc.org. • For a limited time child care providers can receive FREE access to CDA coursework and additional high-quality professional development from the early childhood experts at Teaching Strategies sponsored by the Division of Child Development and Early Education Preschool Development Grant. This coursework is live and on-demand with over 400 hours of continuing education units (CEU) courses https://teachingstrategies.com/north-carolina-pdtm/. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • Sign up to receive updates via email of the weekly publication of the Raise NC Newsletter, on the Division’s website, https://ncchildcare.ncdhhs.gov/ at the bottom of the home page. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.