Golden Child Development Center

10A NCAC 09 .0302 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 4/16/2026 Number Present: 49 Completed Date: 4/16/2026 Age: From 0 To 11 Total Minutes: 120 Time In: 03:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for noncompliance with child care requirements for an unannounced follow-up visit. Today’s visit was conducted with you, Tajhia Walser, center director. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. Today’s visit was conducted in conjunction with a complaint visit. Upon arrival to the facility, I was greeted by you. Compliance with staff/child ratios, supervision, staff interaction/discipline and permit restrictions were monitored in the six (6) classrooms occupied by children. The children were observed on the carpet reading books, outdoors interacting on the playground, and completing toileting and handwashing routines. The van was not in use today, as the first group of school-aged children arrived at 4:32pm on the bus driven by Mr. Robert. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Accurate daily attendance, including each child’s time of arrival and departure, has not been consistently recorded in writing. Attendance was not documented on the before and afterschool van and bus transportation rosters on 4/9/26 and 4/10/26. In addition, attendance was not recorded on the afternoon of 4/16/26 nor before and after on 4/17/26. Furthermore, attendance for school-aged children was not documented on the written weekly attendance record for 4/17/26. Today on 4/16/26, the arrival time for children listed on the roster in space #5 had not been recorded. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. School-aged children approved to receive child care at Golden Child Development Center due to subsidy funding are still being transported to an unapproved location at Kiddie Kare Academy Enrichment Center (also known as Kool Kidz). GS 110-91(1)&(4-5) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Today on 4/16/26, fifteen (15) school-aged children were observed arriving after being transported from local schools. Documentation of standing permission from parents or guardians authorizing transportation to and from local schools, valid for up to 12 months, was not available for review. .1003(i)(j) 1739 All records required were not available for review by a representative of the Division. When reviewing school-aged children's records five (5) out of thirty-six (36) remain incomplete not containing all of the required paperwork in each child's file. Incomplete information included: two (2) files without annually updated applications to include emergency medical care information; three (3) files without immunization records; five (5) files without receipt of a discipline policy; five (5) files without receipt of the Summary of the North Carolina Child Care Law and Rule for Child Care Centers; and five (5) files without permission to play outside the fenced play area. .2318(1-8) The above violations must be corrected immediately and a letter must be sent to me no later than 4-30-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following was discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Attendance Records: Accurately documenting each child’s time of arrival and departure is essential to maintaining effective check-in and check-out procedures and ensuring children’s safety. These attendance records provide a reliable, real-time account of which children are on the premises, which is critical during fire drills, emergency situations, and other incidents to ensure all children are accounted for. In addition, attendance records support meal count tracking, staff-to-child ratio compliance, and planning for program needs. It is recommended that the facility implement and enforce strict, written, and clearly posted procedures to ensure that every child is accounted for immediately upon arrival and departure. Establishing a formal written policy, along with requiring staff to check and verify attendance records at designated times each morning and afternoon, will help maintain consistency and accountability. Additionally, placing a tablet, computer, or paper sign-in sheet at a designated check-in station, such as the main entryway or at the door of each classroom, can help ensure a consistent and mandatory location for sign-in and sign-out procedures. Unapproved Space: Please be advised that subsidy vouchers identify Golden Child Development Center as the approved licensed facility where care is to be provided, including the specific times during which care is needed by parents or guardians. Transporting children to another location during the authorized timeframe indicated on the subsidy voucher is not permitted. Additionally, transporting children to unapproved or unlicensed locations presents significant safety concerns, as it bypasses required state licensure standards related to health, supervision, and overall safety. Such locations may lack appropriate childproofing, staff oversight, and established emergency procedures, thereby increasing the risk of harm to children. It is strongly recommended that children not be transported to any location that has not been inspected, approved, and licensed as a safe environment for child care. Transportation: Maintaining written documentation of standing parental or guardian authorization, valid for up to 12 months, for the transportation of children to and from local schools is a critical requirement and an essential component of ensuring children’s safety. Because transportation is considered a high-risk activity, this written authorization confirms that parents or guardians are informed of and have approved of the transportation arrangements. Children must not be transported under any circumstances without prior written permission from a parent or guardian. To support compliance and ensure documentation is consistently maintained, it is recommended that transportation authorization forms be included as part of the required enrollment paperwork for each child. This practice helps ensure that all necessary permissions are obtained, documented, and readily accessible prior to any transportation occurring. Children’s Records: As a licensed child care center, you are required to maintain complete and accurate records for each child in care. These records are essential for demonstrating compliance with child care licensing requirements and must include all of the required critical information such as health records, allergy information, emergency contacts, and authorized individuals for pick-up. Maintaining complete and up-to-date records ensures that staff can respond promptly and appropriately in emergency situations and provide consistent, individualized care for each child. It is strongly recommended that the facility implement an organized system for maintaining children’s files, including the use of the children’s file checklist to verify that all required documentation has been obtained. Placing a copy of this checklist in each child’s file can assist in confirming that all required paperwork is complete and on file. The children’s file checklist can be found on the DCDEE website, under “Provider Documents and Forms.” To prevent delays and missing documentation, it is suggested that parents or guardians should be required to submit all required forms, including the medical reports, physical examinations, and immunization records, PRIOR to enrollment. When documentation is submitted while the parent or guardian is on-site, staff should review the paperwork immediately for completeness, required signatures, and accuracy using the child file checklist. If required documentation is incomplete, it is recommended that the child not be enrolled or permitted to attend until all required information has been received and properly filed. The facility should also conduct routine audits of children’s files on a monthly or quarterly basis to ensure that all records are current, complete, and maintained within required timeframes, including annual updates for emergency information and permission to transport. Finally, staff training is suggested to ensure that all staff responsible for collecting and maintaining documentation understand licensing requirements, the importance of complete and accurate records, and the facility’s internal procedures. Consistent implementation of these practices across all staff is essential to maintaining compliance. • In regards to your school-aged care program you stated that you were not clear on which transportation form to use for parental/guardian permission. Today we discussed which permission slip is appropriate for routine transport to and from school. You stated that you only transport children ages three (3) and up and that you have a field trip form that will be used to obtain permission prior to each field trip. You explained that during the summer, you will plan field trips at least a week in advance, notifying parents of the field trip schedule and obtaining signatures on the field trip permission form that you shared with me today. You added that you were aware that a copy of the list of the children participating must be left at the facility and that each time that children are taken on field trips off the premises, staff shall take a list of the children participating in the activity with them. Staff members shall use this list to check attendance when leaving the center, periodically when the children are involved in the field trip activity, before leaving the activity to return to the child care center, and upon return to the center. • In regards to your Better Event Services 3rd party transportation, you stated that you have two additional substitute drivers, Ms. Tosha and Ms. Jeannine. It was explained that your best option is that keep separate your Golden Child and Better Event Services businesses with no overlap, including separate staff and a separate time clock system. The drivers that work for Better Event Services should not be in the child care facility if they are not Golden Child employees, as well you are aware that they should not be escorting children in and out of Golden Child. You indicated that your parents and guardians contract with Better Event Services through the signed “Release Authorization Statement” for the purposes of transporting children. • During the visit today you explained that you wanted to eliminate the gray area and were considering terminating the transportation of children to Kiddie Kare Academy Enrichment Center (better known as Kool Kidz). You stated that you could use two (2) classrooms for school-age care to accommodate the services to children that you are so passionate about. You were reminded to provide cubbies for each school-age child in care for both classrooms. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Documents and forms needed to assist with maintaining compliance can be found on the website under “Provider,” then “Provider Documents and Forms.” Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 4/16/2026 Number Present: 49 Completed Date: 4/16/2026 Age: From 0 To 11 Total Minutes: 120 Time In: 03:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for noncompliance with child care requirements for an unannounced follow-up visit. Today’s visit was conducted with you, Tajhia Walser, center director. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. Today’s visit was conducted in conjunction with a complaint visit. Upon arrival to the facility, I was greeted by you. Compliance with staff/child ratios, supervision, staff interaction/discipline and permit restrictions were monitored in the six (6) classrooms occupied by children. The children were observed on the carpet reading books, outdoors interacting on the playground, and completing toileting and handwashing routines. The van was not in use today, as the first group of school-aged children arrived at 4:32pm on the bus driven by Mr. Robert. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Accurate daily attendance, including each child’s time of arrival and departure, has not been consistently recorded in writing. Attendance was not documented on the before and afterschool van and bus transportation rosters on 4/9/26 and 4/10/26. In addition, attendance was not recorded on the afternoon of 4/16/26 nor before and after on 4/17/26. Furthermore, attendance for school-aged children was not documented on the written weekly attendance record for 4/17/26. Today on 4/16/26, the arrival time for children listed on the roster in space #5 had not been recorded. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. School-aged children approved to receive child care at Golden Child Development Center due to subsidy funding are still being transported to an unapproved location at Kiddie Kare Academy Enrichment Center (also known as Kool Kidz). GS 110-91(1)&(4-5) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Today on 4/16/26, fifteen (15) school-aged children were observed arriving after being transported from local schools. Documentation of standing permission from parents or guardians authorizing transportation to and from local schools, valid for up to 12 months, was not available for review. .1003(i)(j) 1739 All records required were not available for review by a representative of the Division. When reviewing school-aged children's records five (5) out of thirty-six (36) remain incomplete not containing all of the required paperwork in each child's file. Incomplete information included: two (2) files without annually updated applications to include emergency medical care information; three (3) files without immunization records; five (5) files without receipt of a discipline policy; five (5) files without receipt of the Summary of the North Carolina Child Care Law and Rule for Child Care Centers; and five (5) files without permission to play outside the fenced play area. .2318(1-8) The above violations must be corrected immediately and a letter must be sent to me no later than 4-30-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following was discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Attendance Records: Accurately documenting each child’s time of arrival and departure is essential to maintaining effective check-in and check-out procedures and ensuring children’s safety. These attendance records provide a reliable, real-time account of which children are on the premises, which is critical during fire drills, emergency situations, and other incidents to ensure all children are accounted for. In addition, attendance records support meal count tracking, staff-to-child ratio compliance, and planning for program needs. It is recommended that the facility implement and enforce strict, written, and clearly posted procedures to ensure that every child is accounted for immediately upon arrival and departure. Establishing a formal written policy, along with requiring staff to check and verify attendance records at designated times each morning and afternoon, will help maintain consistency and accountability. Additionally, placing a tablet, computer, or paper sign-in sheet at a designated check-in station, such as the main entryway or at the door of each classroom, can help ensure a consistent and mandatory location for sign-in and sign-out procedures. Unapproved Space: Please be advised that subsidy vouchers identify Golden Child Development Center as the approved licensed facility where care is to be provided, including the specific times during which care is needed by parents or guardians. Transporting children to another location during the authorized timeframe indicated on the subsidy voucher is not permitted. Additionally, transporting children to unapproved or unlicensed locations presents significant safety concerns, as it bypasses required state licensure standards related to health, supervision, and overall safety. Such locations may lack appropriate childproofing, staff oversight, and established emergency procedures, thereby increasing the risk of harm to children. It is strongly recommended that children not be transported to any location that has not been inspected, approved, and licensed as a safe environment for child care. Transportation: Maintaining written documentation of standing parental or guardian authorization, valid for up to 12 months, for the transportation of children to and from local schools is a critical requirement and an essential component of ensuring children’s safety. Because transportation is considered a high-risk activity, this written authorization confirms that parents or guardians are informed of and have approved of the transportation arrangements. Children must not be transported under any circumstances without prior written permission from a parent or guardian. To support compliance and ensure documentation is consistently maintained, it is recommended that transportation authorization forms be included as part of the required enrollment paperwork for each child. This practice helps ensure that all necessary permissions are obtained, documented, and readily accessible prior to any transportation occurring. Children’s Records: As a licensed child care center, you are required to maintain complete and accurate records for each child in care. These records are essential for demonstrating compliance with child care licensing requirements and must include all of the required critical information such as health records, allergy information, emergency contacts, and authorized individuals for pick-up. Maintaining complete and up-to-date records ensures that staff can respond promptly and appropriately in emergency situations and provide consistent, individualized care for each child. It is strongly recommended that the facility implement an organized system for maintaining children’s files, including the use of the children’s file checklist to verify that all required documentation has been obtained. Placing a copy of this checklist in each child’s file can assist in confirming that all required paperwork is complete and on file. The children’s file checklist can be found on the DCDEE website, under “Provider Documents and Forms.” To prevent delays and missing documentation, it is suggested that parents or guardians should be required to submit all required forms, including the medical reports, physical examinations, and immunization records, PRIOR to enrollment. When documentation is submitted while the parent or guardian is on-site, staff should review the paperwork immediately for completeness, required signatures, and accuracy using the child file checklist. If required documentation is incomplete, it is recommended that the child not be enrolled or permitted to attend until all required information has been received and properly filed. The facility should also conduct routine audits of children’s files on a monthly or quarterly basis to ensure that all records are current, complete, and maintained within required timeframes, including annual updates for emergency information and permission to transport. Finally, staff training is suggested to ensure that all staff responsible for collecting and maintaining documentation understand licensing requirements, the importance of complete and accurate records, and the facility’s internal procedures. Consistent implementation of these practices across all staff is essential to maintaining compliance. • In regards to your school-aged care program you stated that you were not clear on which transportation form to use for parental/guardian permission. Today we discussed which permission slip is appropriate for routine transport to and from school. You stated that you only transport children ages three (3) and up and that you have a field trip form that will be used to obtain permission prior to each field trip. You explained that during the summer, you will plan field trips at least a week in advance, notifying parents of the field trip schedule and obtaining signatures on the field trip permission form that you shared with me today. You added that you were aware that a copy of the list of the children participating must be left at the facility and that each time that children are taken on field trips off the premises, staff shall take a list of the children participating in the activity with them. Staff members shall use this list to check attendance when leaving the center, periodically when the children are involved in the field trip activity, before leaving the activity to return to the child care center, and upon return to the center. • In regards to your Better Event Services 3rd party transportation, you stated that you have two additional substitute drivers, Ms. Tosha and Ms. Jeannine. It was explained that your best option is that keep separate your Golden Child and Better Event Services businesses with no overlap, including separate staff and a separate time clock system. The drivers that work for Better Event Services should not be in the child care facility if they are not Golden Child employees, as well you are aware that they should not be escorting children in and out of Golden Child. You indicated that your parents and guardians contract with Better Event Services through the signed “Release Authorization Statement” for the purposes of transporting children. • During the visit today you explained that you wanted to eliminate the gray area and were considering terminating the transportation of children to Kiddie Kare Academy Enrichment Center (better known as Kool Kidz). You stated that you could use two (2) classrooms for school-age care to accommodate the services to children that you are so passionate about. You were reminded to provide cubbies for each school-age child in care for both classrooms. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Documents and forms needed to assist with maintaining compliance can be found on the website under “Provider,” then “Provider Documents and Forms.” Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 4/16/2026 Number Present: 49 Completed Date: 4/16/2026 Age: From 0 To 11 Total Minutes: 120 Time In: 03:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for noncompliance with child care requirements for an unannounced follow-up visit. Today’s visit was conducted with you, Tajhia Walser, center director. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. Today’s visit was conducted in conjunction with a complaint visit. Upon arrival to the facility, I was greeted by you. Compliance with staff/child ratios, supervision, staff interaction/discipline and permit restrictions were monitored in the six (6) classrooms occupied by children. The children were observed on the carpet reading books, outdoors interacting on the playground, and completing toileting and handwashing routines. The van was not in use today, as the first group of school-aged children arrived at 4:32pm on the bus driven by Mr. Robert. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Accurate daily attendance, including each child’s time of arrival and departure, has not been consistently recorded in writing. Attendance was not documented on the before and afterschool van and bus transportation rosters on 4/9/26 and 4/10/26. In addition, attendance was not recorded on the afternoon of 4/16/26 nor before and after on 4/17/26. Furthermore, attendance for school-aged children was not documented on the written weekly attendance record for 4/17/26. Today on 4/16/26, the arrival time for children listed on the roster in space #5 had not been recorded. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. School-aged children approved to receive child care at Golden Child Development Center due to subsidy funding are still being transported to an unapproved location at Kiddie Kare Academy Enrichment Center (also known as Kool Kidz). GS 110-91(1)&(4-5) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Today on 4/16/26, fifteen (15) school-aged children were observed arriving after being transported from local schools. Documentation of standing permission from parents or guardians authorizing transportation to and from local schools, valid for up to 12 months, was not available for review. .1003(i)(j) 1739 All records required were not available for review by a representative of the Division. When reviewing school-aged children's records five (5) out of thirty-six (36) remain incomplete not containing all of the required paperwork in each child's file. Incomplete information included: two (2) files without annually updated applications to include emergency medical care information; three (3) files without immunization records; five (5) files without receipt of a discipline policy; five (5) files without receipt of the Summary of the North Carolina Child Care Law and Rule for Child Care Centers; and five (5) files without permission to play outside the fenced play area. .2318(1-8) The above violations must be corrected immediately and a letter must be sent to me no later than 4-30-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following was discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Attendance Records: Accurately documenting each child’s time of arrival and departure is essential to maintaining effective check-in and check-out procedures and ensuring children’s safety. These attendance records provide a reliable, real-time account of which children are on the premises, which is critical during fire drills, emergency situations, and other incidents to ensure all children are accounted for. In addition, attendance records support meal count tracking, staff-to-child ratio compliance, and planning for program needs. It is recommended that the facility implement and enforce strict, written, and clearly posted procedures to ensure that every child is accounted for immediately upon arrival and departure. Establishing a formal written policy, along with requiring staff to check and verify attendance records at designated times each morning and afternoon, will help maintain consistency and accountability. Additionally, placing a tablet, computer, or paper sign-in sheet at a designated check-in station, such as the main entryway or at the door of each classroom, can help ensure a consistent and mandatory location for sign-in and sign-out procedures. Unapproved Space: Please be advised that subsidy vouchers identify Golden Child Development Center as the approved licensed facility where care is to be provided, including the specific times during which care is needed by parents or guardians. Transporting children to another location during the authorized timeframe indicated on the subsidy voucher is not permitted. Additionally, transporting children to unapproved or unlicensed locations presents significant safety concerns, as it bypasses required state licensure standards related to health, supervision, and overall safety. Such locations may lack appropriate childproofing, staff oversight, and established emergency procedures, thereby increasing the risk of harm to children. It is strongly recommended that children not be transported to any location that has not been inspected, approved, and licensed as a safe environment for child care. Transportation: Maintaining written documentation of standing parental or guardian authorization, valid for up to 12 months, for the transportation of children to and from local schools is a critical requirement and an essential component of ensuring children’s safety. Because transportation is considered a high-risk activity, this written authorization confirms that parents or guardians are informed of and have approved of the transportation arrangements. Children must not be transported under any circumstances without prior written permission from a parent or guardian. To support compliance and ensure documentation is consistently maintained, it is recommended that transportation authorization forms be included as part of the required enrollment paperwork for each child. This practice helps ensure that all necessary permissions are obtained, documented, and readily accessible prior to any transportation occurring. Children’s Records: As a licensed child care center, you are required to maintain complete and accurate records for each child in care. These records are essential for demonstrating compliance with child care licensing requirements and must include all of the required critical information such as health records, allergy information, emergency contacts, and authorized individuals for pick-up. Maintaining complete and up-to-date records ensures that staff can respond promptly and appropriately in emergency situations and provide consistent, individualized care for each child. It is strongly recommended that the facility implement an organized system for maintaining children’s files, including the use of the children’s file checklist to verify that all required documentation has been obtained. Placing a copy of this checklist in each child’s file can assist in confirming that all required paperwork is complete and on file. The children’s file checklist can be found on the DCDEE website, under “Provider Documents and Forms.” To prevent delays and missing documentation, it is suggested that parents or guardians should be required to submit all required forms, including the medical reports, physical examinations, and immunization records, PRIOR to enrollment. When documentation is submitted while the parent or guardian is on-site, staff should review the paperwork immediately for completeness, required signatures, and accuracy using the child file checklist. If required documentation is incomplete, it is recommended that the child not be enrolled or permitted to attend until all required information has been received and properly filed. The facility should also conduct routine audits of children’s files on a monthly or quarterly basis to ensure that all records are current, complete, and maintained within required timeframes, including annual updates for emergency information and permission to transport. Finally, staff training is suggested to ensure that all staff responsible for collecting and maintaining documentation understand licensing requirements, the importance of complete and accurate records, and the facility’s internal procedures. Consistent implementation of these practices across all staff is essential to maintaining compliance. • In regards to your school-aged care program you stated that you were not clear on which transportation form to use for parental/guardian permission. Today we discussed which permission slip is appropriate for routine transport to and from school. You stated that you only transport children ages three (3) and up and that you have a field trip form that will be used to obtain permission prior to each field trip. You explained that during the summer, you will plan field trips at least a week in advance, notifying parents of the field trip schedule and obtaining signatures on the field trip permission form that you shared with me today. You added that you were aware that a copy of the list of the children participating must be left at the facility and that each time that children are taken on field trips off the premises, staff shall take a list of the children participating in the activity with them. Staff members shall use this list to check attendance when leaving the center, periodically when the children are involved in the field trip activity, before leaving the activity to return to the child care center, and upon return to the center. • In regards to your Better Event Services 3rd party transportation, you stated that you have two additional substitute drivers, Ms. Tosha and Ms. Jeannine. It was explained that your best option is that keep separate your Golden Child and Better Event Services businesses with no overlap, including separate staff and a separate time clock system. The drivers that work for Better Event Services should not be in the child care facility if they are not Golden Child employees, as well you are aware that they should not be escorting children in and out of Golden Child. You indicated that your parents and guardians contract with Better Event Services through the signed “Release Authorization Statement” for the purposes of transporting children. • During the visit today you explained that you wanted to eliminate the gray area and were considering terminating the transportation of children to Kiddie Kare Academy Enrichment Center (better known as Kool Kidz). You stated that you could use two (2) classrooms for school-age care to accommodate the services to children that you are so passionate about. You were reminded to provide cubbies for each school-age child in care for both classrooms. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Documents and forms needed to assist with maintaining compliance can be found on the website under “Provider,” then “Provider Documents and Forms.” Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1005 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 4/1/2026 Number Present: 26 Completed Date: 4/1/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 02:00 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an admin action follow-up visit. On 3-12-26 a written reprimand administrative action was issued to this facility based on allegations regarding transportation and unapproved space being confirmed from a complaint visit conducted on 1-21-26. Four (4) violations of child care requirements were observed and documented regarding permission to transport, unapproved space, daily sign in/out records, and safe arrival/departure procedures. Today’s visit was conducted with you, Jeannine Thompson, operations director. Limited monitoring of child care requirements occurred during today’s visit. I monitored supervision of children, staff/child ratios, adequate/approved space, discipline, permit restrictions, children’s records, and storage of hazardous substances. You received the written reprimand administrative action via certified mail on 3-17-26. The written reprimand administrative action was observed posted on the bulletin board at the entrance of the facility visible to parents. The written reprimand administrative action was reviewed with you today and you were reminded that this written reprimand must remain posted for three months, until 6-17-26. Compliance with permission to transport, unapproved space, daily sign in/out attendance records, and safe arrival/departure procedures were monitored today. The children were observed outdoors on the playground engaged in gross motor play and completing toileting and handwashing routines. During today’s visit, you stated that attendance was low due to it being spring break and that the school-agers were not present. You added that parents/guardians dropped off school-agers this morning, they had breakfast and completed activities prior to being transported on a field trip to Knightdale Station Park. When the children returned to the facility, you explained that they had lunch, engaged in another activity and were transported to Kiddie Kare Academy Enrichment Center also known as Kool Kidz. The weekly attendance roster was observed and documentation showed that thirteen (13) school-agers were checked out at 1:15pm. You stated that these children would not return to Golden Child and would be picked up by their parent/guardian from Kiddie Kare Academy Enrichment Center also known as Kool Kidz. Signed permission to transport thirteen (13) school-agers to the Knightdale Station Park was not available. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 209 Children used space that was not approved. On 4-1-26 at 1:15pm, thirteen (13) school-aged children were transported to Kiddie Kare Academy Enrichment Center (also known as Kool Kidz). Twelve (12) of these children are approved to receive child care at Golden Child Development Center due to subsidy funding. GS 110-91(1)&(4-5) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. On 4-1-26, thirteen (13) school-aged children were transported to Knightdale Station Park. The required information with written permission from the parent or guardian to transport children to the park was not available. Permission to transport was not available for one (1) school-aged child that on 4-1-26 at 1:15pm was transported to Kiddie Kare Academy Enrichment Center (also known as Kool Kidz). .1003(i)(j) 1734 All children's records, except ones regarding administration of medications as referenced in rule.0803 (13), were not retained on file for as long as the child was enrolled, and/or for at least one year from the date the child was no longer enrolled in the facility. Children's records for three (3) children whom attended within the past year and are now no longer enrolled were not available during the visit. .2318(6) 1739 All records required were not available for review by a representative of the Division. When reviewing school-aged children's records five (5) out of forty-five (45) were incomplete not containing all of the required paperwork in each child's file. Three (3) of the forty-five (45) school-aged children did not have a file available for review during the visit. .2318(1-8) The above violations must be corrected immediately and a letter must be sent to me no later than 4-15-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Transportation: Transporting children in child care is a high risk activity. Child care owners, center directors, staff, and parents/guardians need to be aware that transporting children requires careful planning and proactive, protective measures to ensure the safety of children. Any time children are transported there is a potential for problems to occur. Careful planning reduces the risk of harm or injury to children and reduces liability for child care owners and their programs. The purpose of transportation requirements is to establish standards for the safe transportation of children and staff. The requirement for permission to transport ensures parents/guardians are aware of when, where, and with whom their child is travelling, including during field trips. It is strongly recommended that during school breaks, holidays, and/or teacher workdays you have a pre-planned schedule with a list of activities that will take place off premises. You can provide this schedule with the required information located in the child care rules, in the transportation off premise activity rules in 10A NCAC 09 .1005 and get signed permission prior to all field trips. Children Records & Retention: As a licensed child care center you are required to maintain accurate records for each child receiving care. Records are used to verify that your facility meets the child care requirements. These records contain essential health records, allergy information, emergency contacts, and authorized pickup persons, allowing staff to act immediately during emergencies and provide tailored, consistent support for each child. Remember, once the child is disenrolled, maintaining the child’s file for one (1) year is important in case information needs to be accessed. It is strongly recommended that you get organized and use the children’s file checklist to ensure each child’s file contains all required information. Placing a copy of the checklist in each file can help confirm that all necessary paperwork is on file. To avoid having to collect missing information after a child is enrolled, require parents/guardians to submit all required documentation (including the child’s medical report, physical examination, and immunization records) prior to enrollment. When paperwork is submitted while the parent or guardian is still on the premises, review it immediately for completeness and required signatures using the children’s file checklist. If the paperwork is incomplete, it is recommended that the child is not enrolled or allowed to attend until all required documentation has been received and properly filed. • During today’s visit you provided clarity about your school-age care. You stated the following: • For a typical school day the facility opens at 6:30am. Children are transported to Golden Child by their parent/guardian and they have breakfast at the facility. Between 8:15am and 8:20am the children are transported by the third-party transportation service (Better Event Services) to seven (7) local schools, Rolesville Charter School, Wildwood Elementary, Fox Road Elementary, Lynn Road Elementary, Conn Magnet Elementary, Wilburn Elementary (track 4 school), and Riverbend Elementary. There are two (2) male drivers (Robert and Willie) employed by Better Event Services, one is assigned to drive the bus and one assigned to drive the van and when they are not available, Tajhia Walser and/or Betty Walser are substitute drivers. A blank BUS Before/After Care Transportation Roster and a blank VAN Before/After Care Transportation Roster was observed that was divided by the seven (7) schools, listing each child’s name underneath the school on the BUS or VAN roster with spaces to mark attendance for “Before” and “After,” Monday through Friday for each child. Better Event Services picks the children up from school and transports them to Golden Child where they will wash their hands, eat snack, and go outside on the playground. The children are then transported to Kiddie Kare Academy Enrichment Center also known as Kool Kidz, where the parent/guardian will pick the children up prior to their closing at 6:30pm. During teacher workdays, holidays, school breaks, and other closings the school-aged children complete morning routines, may have a field trip and lunch is provided prior the school-aged children being transported to Kiddie Kare Academy Enrichment Center also known as Kool Kidz. The group leaders responsible for care are currently you and Tosha Holder. None of the Golden Child staff work at Kiddie Kare Academy Enrichment Center also known as Kool Kidz. There were forty-five (45) names of school-aged children observed listed on the weekly attendance rosters for the weeks of 3/23-26 – 3/27/26 and 3/30/26 – 4/2/26. Some of these children attend before school, after school, and some children attend both before and after school. There is one (1) school-aged child that is transported by their parent to and from school and dropped off at Golden Child by the parent. The weekly attendance rosters observed contained eight (8) names of school-aged children that you stated are no longer enrolled. When children are no longer enrolled at Golden Child, remove them from the weekly sign in/out attendance rosters and transportation rosters to avoid confusion. Regarding transportation, Golden Child’s “release authorization statements” were observed to be signed by parents/guardians, authorizing Golden Child Development Center to release their child into the care of Better Event Services for transportation to Kiddie Kare Academy Enrichment Center also known as Kool Kidz. These statements indicate that Golden Child Development Center staff will transfer supervision directly to Better Event Services drivers during transport, and that supervision is then assumed by Kool Kidz staff upon the child’s arrival. • Golden Child has a “release authorization statement” where parents sign authorizing Golden Child to release care to Better Event Services to transport children to Kiddie Kare Academy Enrichment Center (also known as Kool Kidz) and additional authorization from parents/guardians is needed ASAP for Golden Child to release care to Better Event Services to transport children to and from school. You can revise the current “release authorization statement” or create a new statement and have parents/guardians sign for each child that is transported to and from school. • As a reminder we discussed that Golden Child staff need to receive the children when they arrive at the facility and escort them into the facility, not Better Event Services drivers. As well, Golden Child staff are required to take the children outside to load vehicles when departing the facility. In addition, we discussed that for routine transport of children to and from, Golden Child staff and Better Event Services drivers must have a list of the children being transported. Better Event Services drivers must use the list to check attendance as children board the vehicles and as they depart the vehicles. A list of all children being transported daily and for field trips must be available at the center. • During the visit today the Better Event Services bus and van were located on the premises. Both vehicles were observed and the following recommendations for careful planning reducing the risk of harm or injury to children and reducing liability for the child care owner were provided: • Vehicles must be properly registered, insured, and have passed an annual North Carolina State inspection. •Adequate insurance coverage protects both the children and the facility. • All vehicles used to transport children should be in good repair, safe, and free of hazards. The gray upholstery on several of the seats in the bus was observed torn. It was suggested to have the seats re-upholstered. • It is best practice to stock vehicles with a fully charged fire extinguisher and a functional spare tire in case of an emergency. A fire extinguisher was not observed on the van or the bus today. • A first-aid kit should be in each vehicle. The first-aid kit shall be firmly mounted or otherwise secured if kept in the passenger area. • When children are transported, drivers in each vehicle should have a functioning cellular telephone or other two-way voice communication device with them for use in an emergency. • Each child must be restrained with an individual seat belt or appropriate child restraint device when the vehicles are in motion. North Carolina, the law mandates that children under 8 years old or under 80 pounds must be properly secured in a child passenger restraint system. The law does not specify which type of car seat can be used, only that it must meet federal safety standards and be used properly according to the manufacturer's instructions. Once a child reaches age 8 or 80 pounds, they may transition to using a properly fitted seat belt. Car seats appropriate for children under 8 years old or under 80 pounds were not observed in the van today (not required for the bus). • When transporting children, emergency and identifying information about each child should be in the vehicles. A photograph of each child with his/her emergency information will enable easier identification in case of an emergency. Remember to update photos as children get older. • For the Better Event Services drivers, ensure pertinent driver standards are met like having a background check from DCDEE, clean driving record check, experience working in childcare, currently trained in CPR and First Aid, and equipped for riders with special needs. • Refer to Section .1000 of the North Carolina Child Care Rules for all Transportation Standards. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Documents and forms needed to assist with maintaining compliance can be found on the website under “Provider,” then “Provider Documents and Forms.” Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 4/1/2026 Number Present: 26 Completed Date: 4/1/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 02:00 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an admin action follow-up visit. On 3-12-26 a written reprimand administrative action was issued to this facility based on allegations regarding transportation and unapproved space being confirmed from a complaint visit conducted on 1-21-26. Four (4) violations of child care requirements were observed and documented regarding permission to transport, unapproved space, daily sign in/out records, and safe arrival/departure procedures. Today’s visit was conducted with you, Jeannine Thompson, operations director. Limited monitoring of child care requirements occurred during today’s visit. I monitored supervision of children, staff/child ratios, adequate/approved space, discipline, permit restrictions, children’s records, and storage of hazardous substances. You received the written reprimand administrative action via certified mail on 3-17-26. The written reprimand administrative action was observed posted on the bulletin board at the entrance of the facility visible to parents. The written reprimand administrative action was reviewed with you today and you were reminded that this written reprimand must remain posted for three months, until 6-17-26. Compliance with permission to transport, unapproved space, daily sign in/out attendance records, and safe arrival/departure procedures were monitored today. The children were observed outdoors on the playground engaged in gross motor play and completing toileting and handwashing routines. During today’s visit, you stated that attendance was low due to it being spring break and that the school-agers were not present. You added that parents/guardians dropped off school-agers this morning, they had breakfast and completed activities prior to being transported on a field trip to Knightdale Station Park. When the children returned to the facility, you explained that they had lunch, engaged in another activity and were transported to Kiddie Kare Academy Enrichment Center also known as Kool Kidz. The weekly attendance roster was observed and documentation showed that thirteen (13) school-agers were checked out at 1:15pm. You stated that these children would not return to Golden Child and would be picked up by their parent/guardian from Kiddie Kare Academy Enrichment Center also known as Kool Kidz. Signed permission to transport thirteen (13) school-agers to the Knightdale Station Park was not available. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 209 Children used space that was not approved. On 4-1-26 at 1:15pm, thirteen (13) school-aged children were transported to Kiddie Kare Academy Enrichment Center (also known as Kool Kidz). Twelve (12) of these children are approved to receive child care at Golden Child Development Center due to subsidy funding. GS 110-91(1)&(4-5) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. On 4-1-26, thirteen (13) school-aged children were transported to Knightdale Station Park. The required information with written permission from the parent or guardian to transport children to the park was not available. Permission to transport was not available for one (1) school-aged child that on 4-1-26 at 1:15pm was transported to Kiddie Kare Academy Enrichment Center (also known as Kool Kidz). .1003(i)(j) 1734 All children's records, except ones regarding administration of medications as referenced in rule.0803 (13), were not retained on file for as long as the child was enrolled, and/or for at least one year from the date the child was no longer enrolled in the facility. Children's records for three (3) children whom attended within the past year and are now no longer enrolled were not available during the visit. .2318(6) 1739 All records required were not available for review by a representative of the Division. When reviewing school-aged children's records five (5) out of forty-five (45) were incomplete not containing all of the required paperwork in each child's file. Three (3) of the forty-five (45) school-aged children did not have a file available for review during the visit. .2318(1-8) The above violations must be corrected immediately and a letter must be sent to me no later than 4-15-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Transportation: Transporting children in child care is a high risk activity. Child care owners, center directors, staff, and parents/guardians need to be aware that transporting children requires careful planning and proactive, protective measures to ensure the safety of children. Any time children are transported there is a potential for problems to occur. Careful planning reduces the risk of harm or injury to children and reduces liability for child care owners and their programs. The purpose of transportation requirements is to establish standards for the safe transportation of children and staff. The requirement for permission to transport ensures parents/guardians are aware of when, where, and with whom their child is travelling, including during field trips. It is strongly recommended that during school breaks, holidays, and/or teacher workdays you have a pre-planned schedule with a list of activities that will take place off premises. You can provide this schedule with the required information located in the child care rules, in the transportation off premise activity rules in 10A NCAC 09 .1005 and get signed permission prior to all field trips. Children Records & Retention: As a licensed child care center you are required to maintain accurate records for each child receiving care. Records are used to verify that your facility meets the child care requirements. These records contain essential health records, allergy information, emergency contacts, and authorized pickup persons, allowing staff to act immediately during emergencies and provide tailored, consistent support for each child. Remember, once the child is disenrolled, maintaining the child’s file for one (1) year is important in case information needs to be accessed. It is strongly recommended that you get organized and use the children’s file checklist to ensure each child’s file contains all required information. Placing a copy of the checklist in each file can help confirm that all necessary paperwork is on file. To avoid having to collect missing information after a child is enrolled, require parents/guardians to submit all required documentation (including the child’s medical report, physical examination, and immunization records) prior to enrollment. When paperwork is submitted while the parent or guardian is still on the premises, review it immediately for completeness and required signatures using the children’s file checklist. If the paperwork is incomplete, it is recommended that the child is not enrolled or allowed to attend until all required documentation has been received and properly filed. • During today’s visit you provided clarity about your school-age care. You stated the following: • For a typical school day the facility opens at 6:30am. Children are transported to Golden Child by their parent/guardian and they have breakfast at the facility. Between 8:15am and 8:20am the children are transported by the third-party transportation service (Better Event Services) to seven (7) local schools, Rolesville Charter School, Wildwood Elementary, Fox Road Elementary, Lynn Road Elementary, Conn Magnet Elementary, Wilburn Elementary (track 4 school), and Riverbend Elementary. There are two (2) male drivers (Robert and Willie) employed by Better Event Services, one is assigned to drive the bus and one assigned to drive the van and when they are not available, Tajhia Walser and/or Betty Walser are substitute drivers. A blank BUS Before/After Care Transportation Roster and a blank VAN Before/After Care Transportation Roster was observed that was divided by the seven (7) schools, listing each child’s name underneath the school on the BUS or VAN roster with spaces to mark attendance for “Before” and “After,” Monday through Friday for each child. Better Event Services picks the children up from school and transports them to Golden Child where they will wash their hands, eat snack, and go outside on the playground. The children are then transported to Kiddie Kare Academy Enrichment Center also known as Kool Kidz, where the parent/guardian will pick the children up prior to their closing at 6:30pm. During teacher workdays, holidays, school breaks, and other closings the school-aged children complete morning routines, may have a field trip and lunch is provided prior the school-aged children being transported to Kiddie Kare Academy Enrichment Center also known as Kool Kidz. The group leaders responsible for care are currently you and Tosha Holder. None of the Golden Child staff work at Kiddie Kare Academy Enrichment Center also known as Kool Kidz. There were forty-five (45) names of school-aged children observed listed on the weekly attendance rosters for the weeks of 3/23-26 – 3/27/26 and 3/30/26 – 4/2/26. Some of these children attend before school, after school, and some children attend both before and after school. There is one (1) school-aged child that is transported by their parent to and from school and dropped off at Golden Child by the parent. The weekly attendance rosters observed contained eight (8) names of school-aged children that you stated are no longer enrolled. When children are no longer enrolled at Golden Child, remove them from the weekly sign in/out attendance rosters and transportation rosters to avoid confusion. Regarding transportation, Golden Child’s “release authorization statements” were observed to be signed by parents/guardians, authorizing Golden Child Development Center to release their child into the care of Better Event Services for transportation to Kiddie Kare Academy Enrichment Center also known as Kool Kidz. These statements indicate that Golden Child Development Center staff will transfer supervision directly to Better Event Services drivers during transport, and that supervision is then assumed by Kool Kidz staff upon the child’s arrival. • Golden Child has a “release authorization statement” where parents sign authorizing Golden Child to release care to Better Event Services to transport children to Kiddie Kare Academy Enrichment Center (also known as Kool Kidz) and additional authorization from parents/guardians is needed ASAP for Golden Child to release care to Better Event Services to transport children to and from school. You can revise the current “release authorization statement” or create a new statement and have parents/guardians sign for each child that is transported to and from school. • As a reminder we discussed that Golden Child staff need to receive the children when they arrive at the facility and escort them into the facility, not Better Event Services drivers. As well, Golden Child staff are required to take the children outside to load vehicles when departing the facility. In addition, we discussed that for routine transport of children to and from, Golden Child staff and Better Event Services drivers must have a list of the children being transported. Better Event Services drivers must use the list to check attendance as children board the vehicles and as they depart the vehicles. A list of all children being transported daily and for field trips must be available at the center. • During the visit today the Better Event Services bus and van were located on the premises. Both vehicles were observed and the following recommendations for careful planning reducing the risk of harm or injury to children and reducing liability for the child care owner were provided: • Vehicles must be properly registered, insured, and have passed an annual North Carolina State inspection. •Adequate insurance coverage protects both the children and the facility. • All vehicles used to transport children should be in good repair, safe, and free of hazards. The gray upholstery on several of the seats in the bus was observed torn. It was suggested to have the seats re-upholstered. • It is best practice to stock vehicles with a fully charged fire extinguisher and a functional spare tire in case of an emergency. A fire extinguisher was not observed on the van or the bus today. • A first-aid kit should be in each vehicle. The first-aid kit shall be firmly mounted or otherwise secured if kept in the passenger area. • When children are transported, drivers in each vehicle should have a functioning cellular telephone or other two-way voice communication device with them for use in an emergency. • Each child must be restrained with an individual seat belt or appropriate child restraint device when the vehicles are in motion. North Carolina, the law mandates that children under 8 years old or under 80 pounds must be properly secured in a child passenger restraint system. The law does not specify which type of car seat can be used, only that it must meet federal safety standards and be used properly according to the manufacturer's instructions. Once a child reaches age 8 or 80 pounds, they may transition to using a properly fitted seat belt. Car seats appropriate for children under 8 years old or under 80 pounds were not observed in the van today (not required for the bus). • When transporting children, emergency and identifying information about each child should be in the vehicles. A photograph of each child with his/her emergency information will enable easier identification in case of an emergency. Remember to update photos as children get older. • For the Better Event Services drivers, ensure pertinent driver standards are met like having a background check from DCDEE, clean driving record check, experience working in childcare, currently trained in CPR and First Aid, and equipped for riders with special needs. • Refer to Section .1000 of the North Carolina Child Care Rules for all Transportation Standards. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Documents and forms needed to assist with maintaining compliance can be found on the website under “Provider,” then “Provider Documents and Forms.” Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 4/1/2026 Number Present: 26 Completed Date: 4/1/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 02:00 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an admin action follow-up visit. On 3-12-26 a written reprimand administrative action was issued to this facility based on allegations regarding transportation and unapproved space being confirmed from a complaint visit conducted on 1-21-26. Four (4) violations of child care requirements were observed and documented regarding permission to transport, unapproved space, daily sign in/out records, and safe arrival/departure procedures. Today’s visit was conducted with you, Jeannine Thompson, operations director. Limited monitoring of child care requirements occurred during today’s visit. I monitored supervision of children, staff/child ratios, adequate/approved space, discipline, permit restrictions, children’s records, and storage of hazardous substances. You received the written reprimand administrative action via certified mail on 3-17-26. The written reprimand administrative action was observed posted on the bulletin board at the entrance of the facility visible to parents. The written reprimand administrative action was reviewed with you today and you were reminded that this written reprimand must remain posted for three months, until 6-17-26. Compliance with permission to transport, unapproved space, daily sign in/out attendance records, and safe arrival/departure procedures were monitored today. The children were observed outdoors on the playground engaged in gross motor play and completing toileting and handwashing routines. During today’s visit, you stated that attendance was low due to it being spring break and that the school-agers were not present. You added that parents/guardians dropped off school-agers this morning, they had breakfast and completed activities prior to being transported on a field trip to Knightdale Station Park. When the children returned to the facility, you explained that they had lunch, engaged in another activity and were transported to Kiddie Kare Academy Enrichment Center also known as Kool Kidz. The weekly attendance roster was observed and documentation showed that thirteen (13) school-agers were checked out at 1:15pm. You stated that these children would not return to Golden Child and would be picked up by their parent/guardian from Kiddie Kare Academy Enrichment Center also known as Kool Kidz. Signed permission to transport thirteen (13) school-agers to the Knightdale Station Park was not available. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 209 Children used space that was not approved. On 4-1-26 at 1:15pm, thirteen (13) school-aged children were transported to Kiddie Kare Academy Enrichment Center (also known as Kool Kidz). Twelve (12) of these children are approved to receive child care at Golden Child Development Center due to subsidy funding. GS 110-91(1)&(4-5) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. On 4-1-26, thirteen (13) school-aged children were transported to Knightdale Station Park. The required information with written permission from the parent or guardian to transport children to the park was not available. Permission to transport was not available for one (1) school-aged child that on 4-1-26 at 1:15pm was transported to Kiddie Kare Academy Enrichment Center (also known as Kool Kidz). .1003(i)(j) 1734 All children's records, except ones regarding administration of medications as referenced in rule.0803 (13), were not retained on file for as long as the child was enrolled, and/or for at least one year from the date the child was no longer enrolled in the facility. Children's records for three (3) children whom attended within the past year and are now no longer enrolled were not available during the visit. .2318(6) 1739 All records required were not available for review by a representative of the Division. When reviewing school-aged children's records five (5) out of forty-five (45) were incomplete not containing all of the required paperwork in each child's file. Three (3) of the forty-five (45) school-aged children did not have a file available for review during the visit. .2318(1-8) The above violations must be corrected immediately and a letter must be sent to me no later than 4-15-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Transportation: Transporting children in child care is a high risk activity. Child care owners, center directors, staff, and parents/guardians need to be aware that transporting children requires careful planning and proactive, protective measures to ensure the safety of children. Any time children are transported there is a potential for problems to occur. Careful planning reduces the risk of harm or injury to children and reduces liability for child care owners and their programs. The purpose of transportation requirements is to establish standards for the safe transportation of children and staff. The requirement for permission to transport ensures parents/guardians are aware of when, where, and with whom their child is travelling, including during field trips. It is strongly recommended that during school breaks, holidays, and/or teacher workdays you have a pre-planned schedule with a list of activities that will take place off premises. You can provide this schedule with the required information located in the child care rules, in the transportation off premise activity rules in 10A NCAC 09 .1005 and get signed permission prior to all field trips. Children Records & Retention: As a licensed child care center you are required to maintain accurate records for each child receiving care. Records are used to verify that your facility meets the child care requirements. These records contain essential health records, allergy information, emergency contacts, and authorized pickup persons, allowing staff to act immediately during emergencies and provide tailored, consistent support for each child. Remember, once the child is disenrolled, maintaining the child’s file for one (1) year is important in case information needs to be accessed. It is strongly recommended that you get organized and use the children’s file checklist to ensure each child’s file contains all required information. Placing a copy of the checklist in each file can help confirm that all necessary paperwork is on file. To avoid having to collect missing information after a child is enrolled, require parents/guardians to submit all required documentation (including the child’s medical report, physical examination, and immunization records) prior to enrollment. When paperwork is submitted while the parent or guardian is still on the premises, review it immediately for completeness and required signatures using the children’s file checklist. If the paperwork is incomplete, it is recommended that the child is not enrolled or allowed to attend until all required documentation has been received and properly filed. • During today’s visit you provided clarity about your school-age care. You stated the following: • For a typical school day the facility opens at 6:30am. Children are transported to Golden Child by their parent/guardian and they have breakfast at the facility. Between 8:15am and 8:20am the children are transported by the third-party transportation service (Better Event Services) to seven (7) local schools, Rolesville Charter School, Wildwood Elementary, Fox Road Elementary, Lynn Road Elementary, Conn Magnet Elementary, Wilburn Elementary (track 4 school), and Riverbend Elementary. There are two (2) male drivers (Robert and Willie) employed by Better Event Services, one is assigned to drive the bus and one assigned to drive the van and when they are not available, Tajhia Walser and/or Betty Walser are substitute drivers. A blank BUS Before/After Care Transportation Roster and a blank VAN Before/After Care Transportation Roster was observed that was divided by the seven (7) schools, listing each child’s name underneath the school on the BUS or VAN roster with spaces to mark attendance for “Before” and “After,” Monday through Friday for each child. Better Event Services picks the children up from school and transports them to Golden Child where they will wash their hands, eat snack, and go outside on the playground. The children are then transported to Kiddie Kare Academy Enrichment Center also known as Kool Kidz, where the parent/guardian will pick the children up prior to their closing at 6:30pm. During teacher workdays, holidays, school breaks, and other closings the school-aged children complete morning routines, may have a field trip and lunch is provided prior the school-aged children being transported to Kiddie Kare Academy Enrichment Center also known as Kool Kidz. The group leaders responsible for care are currently you and Tosha Holder. None of the Golden Child staff work at Kiddie Kare Academy Enrichment Center also known as Kool Kidz. There were forty-five (45) names of school-aged children observed listed on the weekly attendance rosters for the weeks of 3/23-26 – 3/27/26 and 3/30/26 – 4/2/26. Some of these children attend before school, after school, and some children attend both before and after school. There is one (1) school-aged child that is transported by their parent to and from school and dropped off at Golden Child by the parent. The weekly attendance rosters observed contained eight (8) names of school-aged children that you stated are no longer enrolled. When children are no longer enrolled at Golden Child, remove them from the weekly sign in/out attendance rosters and transportation rosters to avoid confusion. Regarding transportation, Golden Child’s “release authorization statements” were observed to be signed by parents/guardians, authorizing Golden Child Development Center to release their child into the care of Better Event Services for transportation to Kiddie Kare Academy Enrichment Center also known as Kool Kidz. These statements indicate that Golden Child Development Center staff will transfer supervision directly to Better Event Services drivers during transport, and that supervision is then assumed by Kool Kidz staff upon the child’s arrival. • Golden Child has a “release authorization statement” where parents sign authorizing Golden Child to release care to Better Event Services to transport children to Kiddie Kare Academy Enrichment Center (also known as Kool Kidz) and additional authorization from parents/guardians is needed ASAP for Golden Child to release care to Better Event Services to transport children to and from school. You can revise the current “release authorization statement” or create a new statement and have parents/guardians sign for each child that is transported to and from school. • As a reminder we discussed that Golden Child staff need to receive the children when they arrive at the facility and escort them into the facility, not Better Event Services drivers. As well, Golden Child staff are required to take the children outside to load vehicles when departing the facility. In addition, we discussed that for routine transport of children to and from, Golden Child staff and Better Event Services drivers must have a list of the children being transported. Better Event Services drivers must use the list to check attendance as children board the vehicles and as they depart the vehicles. A list of all children being transported daily and for field trips must be available at the center. • During the visit today the Better Event Services bus and van were located on the premises. Both vehicles were observed and the following recommendations for careful planning reducing the risk of harm or injury to children and reducing liability for the child care owner were provided: • Vehicles must be properly registered, insured, and have passed an annual North Carolina State inspection. •Adequate insurance coverage protects both the children and the facility. • All vehicles used to transport children should be in good repair, safe, and free of hazards. The gray upholstery on several of the seats in the bus was observed torn. It was suggested to have the seats re-upholstered. • It is best practice to stock vehicles with a fully charged fire extinguisher and a functional spare tire in case of an emergency. A fire extinguisher was not observed on the van or the bus today. • A first-aid kit should be in each vehicle. The first-aid kit shall be firmly mounted or otherwise secured if kept in the passenger area. • When children are transported, drivers in each vehicle should have a functioning cellular telephone or other two-way voice communication device with them for use in an emergency. • Each child must be restrained with an individual seat belt or appropriate child restraint device when the vehicles are in motion. North Carolina, the law mandates that children under 8 years old or under 80 pounds must be properly secured in a child passenger restraint system. The law does not specify which type of car seat can be used, only that it must meet federal safety standards and be used properly according to the manufacturer's instructions. Once a child reaches age 8 or 80 pounds, they may transition to using a properly fitted seat belt. Car seats appropriate for children under 8 years old or under 80 pounds were not observed in the van today (not required for the bus). • When transporting children, emergency and identifying information about each child should be in the vehicles. A photograph of each child with his/her emergency information will enable easier identification in case of an emergency. Remember to update photos as children get older. • For the Better Event Services drivers, ensure pertinent driver standards are met like having a background check from DCDEE, clean driving record check, experience working in childcare, currently trained in CPR and First Aid, and equipped for riders with special needs. • Refer to Section .1000 of the North Carolina Child Care Rules for all Transportation Standards. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Documents and forms needed to assist with maintaining compliance can be found on the website under “Provider,” then “Provider Documents and Forms.” Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: 0126-152L Visit Date: 2/5/2026 Number Present: 48 Completed Date: 2/5/2026 Age: From 0 To 12 Total Minutes: 250 Time In: 02:05 PM Time Out: 06:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to follow-up on the complaint visit conducted on 1-21-26. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. Today’s visit was conducted with you, Tajhia Walser, center director. Michele Remington, Licensing Supervisor, was present during today’s visit. Upon arrival to the facility, we were greeted by staff. You arrived shortly afterwards. All five (5) classrooms were monitored for compliance with staff/child ratios, supervision, space requirements and permit restrictions. The children were observed resting/sleeping, getting up from naptime and completing toileting and handwashing routines. Afterwards the children ate snack. We observed school-aged children arrive via the third-party transportation van and mini-bus. Regarding the violations cited on 1-21-26, attendance records documenting the time of arrival and departure were observed to be completed as required and safe arrival and departure procedures were observed to be in compliance. In regard to the two violations cited regarding the use of unapproved/unlicensed space and children being transported to the unapproved/unlicensed space without signed permission from the parent, it was observed that all twenty-one (21) school-aged children present today had signed permission to transport to the unlicensed/unlicensed space. You submitted a corrective action letter on 2-3-25 and during today’s visit it has been confirmed that all violations cited on 1-21-26 have been corrected. A physical altercation between two (2) school-aged boys was observed during today’s visit. As a group of school-aged children were coming in from the playground, a caregiver led the group inside the facility. The school-aged children followed behind and walked down the hallway to space #7. Two (2) school-aged boys at the rear of the line began to attack each other. The caregiver was inside the room (space #7) and did not know that a physical altercation was occurring. The two drivers for the transportation service (not Golden Child caregivers) were at the rear of the line entering the facility, behind the school-aged children, and successfully intervened to break up the altercation, separating the boys. Adequate supervision was not maintained by the caregiver as she was inside space #7 and was not aware of an altercation occurring in the hallway, see violation below. The following violation of child care requirements was observed during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 303 Children were not adequately supervised at all times. During a transition from the playground to the classroom, a caregiver led a line of school-aged children into space #7, unaware that two (2) boys were engaged in a physical altercation in the hallway. .1801(a)(1-5) Due to time restraints, this visit summary was emailed. The above violation must be corrected immediately and a corrective action letter must be sent to me no later than 2-19-26 stating how the violation has been corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a corrective action letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestion that may be beneficial: Supervision: Active and adequate supervision is a crucial strategy in child care creating a safe environment and preventing injuries that may arise from children’s play and daily routines, ensuring their safety, well-being, and thriving learning experiences. Active and adequate also allows caregivers to engage in meaningful interactions with children, requiring focused attention and intentional observation at all times. It was suggested that during transitions caregivers position themselves to observe all children, using name-to-face recognition and visual identification during transitions. It may also be helpful to use your walkie-talkies to call for help when transitioning to and from the playground. The Caring for Our Children (CFOC) standards require direct supervision of children by sight and sound at all times and emphasize that caregivers position themselves so they can see and hear all of the children in their care. By having one caregiver at the front and one at the rear of the line of children it creates overlapping visibility and ensures all children stay in sight and within earshot. • Today we discussed that your permission to transport should be updated to authorizing release of the children to your third party transportation service since Golden Child staff are not the caregivers at the unapproved/unlicensed space (Kiddie Kare Academy Enrichment Center – Kool Kids). • Follow-up as you stated a HVAC representative would be coming out to service your heat in space #6 and #7. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: 0126-152L Visit Date: 1/21/2026 Number Present: 36 Completed Date: 1/21/2026 Age: From 0 To 12 Total Minutes: 120 Time In: 03:20 PM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of noncompliance with child care requirements. Today’s visit was conducted with you, Tajhia Walser, center director. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. Upon arrival to the facility, you were not present but arrived shortly thereafter. The complaint allegations regarding transportation and unapproved space were discussed with you. It was reported that school-aged children are being transported from Golden Child Development Center to an unlicensed Enrichment Center located at 5800 McHines Place, Raleigh, NC 27616. You stated that school-aged children are being transported by a third party to Kiddie Kare Academy Enrichment Center (Kool Kidz) for tutoring, homework help, arts and crafts, and other extra-curricular activities. You explained, as well as it was observed during the visit that the school-aged children arrive from school (in shifts at varying times), wash their hands, sit down for snack, and then go outside on the playground before being transported to the Enrichment Center. These school-aged children have subsidy vouchers issued for care at Golden Child Development Center. When asked to observe attendance to verify arrival and departure documentation, daily attendance has not been accurately documented for each child. You explained that staff are required to document the times on paper and then transfer the times to the Bright Wheel app, however it was observed that there are missing times being recorded. You stated that staff are not consistent with their documentation for all children. When asked to observe permission to transport children to the Enrichment Center, you stated that you were working on that. In reference to the safe arrival and departure procedures that are posted in the entryway of the facility, it was observed today that they are not followed. At approximately 3:36pm, a minibus arrived at the facility and dropped off seven (7) school-aged children. While the driver remained seated on the minibus, a caregiver supervised from the doorway of space #7 as an eleven (11) year old opened the door for the children. Based on my observations and conversation with you, the allegations concerning transportation and unapproved space are substantiated, see violations below. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Accurate daily attendance reflecting the time of arrival and time of departure, has not been recorded on paper and/or the Bright Wheel app for all children. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. School-aged children are being transported daily to an unlicensed/unapproved space located at Kiddie Kare Academy Enrichment Center (Kool Kidz). GS 110-91(1)&(4-5) 801 Written procedures were not established for pick-up and delivery of children. On 1-21-26 at approximately 3:36pm, a minibus arrived at the facility and dropped off seven (7) school-aged children. An eleven (11) year old opened the facility door for the children, while the driver remained seated on the minibus. .1003(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Permission to transport school-aged children to the Kiddie Kare Academy Enrichment Center (Kool Kidz) was not available. .1003(i)(j) The above violations must be corrected immediately and a letter must be sent to me no later than 2-4-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Attendance Records: Documenting time of arrival and departure is essential for ensuring accurate check in/check out procedures and for children’s safety. These attendance records provide a precise, real-time record of when children are on the premises, ensuring everyone is accounted for during fire/emergency drills or during emergencies. Attendance records also help with tracking attendance for meal counts, staff-to-child ratio management, and planning for future needs. It was suggested that you enforce strict, written and posted procedures ensuring that every child is accounted for immediately upon arrival or departure. Developing a written policy and ensuring that staff check and verify times daily, each morning and evening at a designated time, maintains accountability. Placing a tablet, computer, or paper sign-in sheet at a dedicated station in the entryway area for at the door of each classroom forces a mandatory stop as a sign in station. Unapproved Space: Transporting children to unapproved or unlicensed spaces is dangerous because it bypasses critical state licensure safety measures, health, and supervision standards. Unapproved/unlicensed locations often lack proper child proofing and emergency protocols which significantly increase the risk. It was strongly recommended to not transport children to locations that have not been inspected and licensed to be deemed safe environments for children. Safe Arrival Procedures: Safe arrival and departure procedures are critical for ensuring child safety by preventing unauthorized access, tracking attendance, and establishing authorized pick-up personnel. These procedures prevent children from leaving with unauthorized individuals and ensure only approved adults gain access to the children and the facility. With proper procedures in place, children are never left unattended, and children are received by an adult with the staff being directly notified of a child’s arrival or departure. It was suggested that the third party transportation (Better Event Services) staff always exit the bus/van with the children and escort the children into the building to be received by an adult staff member. Permission to Transport: Written permission from a parent/guardian to transport a child is essential to ensure a child’s safety. As transportation is considered a high-risk activity, having written authorization confirms parents are aware of transportation plans. Do not transport any children without written permission from the parent. It is required that parents/guardians be notified of when and where their child is being transported. It was suggested to place permission to transport authorization in your required children’s file paperwork packet, so parents/guardians can complete the form upon enrollment. • It was recommended to post the updated November 2025 version of the Summary of the NC Law & Rules for Child Care Centers that was emailed to you today. • Free Adult Mental Health First Aid Training is being offered by UNC School of Social Work and the NCDHHS Division of Child Development and Early Education. Be prepared to support those around you by getting certified in Mental Health First Aid. Mental Health First Aid teaches the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help. In the free course, you learn risk factors and warning signs for mental health and addiction concerns, strategies to help someone in both crisis and non-crisis situations, and where to turn for help. Register here, https://ncmhfa.unc.edu/adult-mhfa-for-child-development-and-early-educators/. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Another training opportunity is through Early Learning Instruction for Teachers (eLift). Choose from over 100 courses available on-demand, live/virtual, and in-person with flexible payment options, including individual memberships, group memberships, and single courses from $5! Early Learning Academies, Training for High School CTE programs, Pre-Apprenticeships, and Apprenticeship NC are also available. For more information, visit the Southwestern Child Development Commission Website or email darby.karen@swcdcinc.org or elift@swcdcinc.org. • FYI the Playground Safety Training is now titled “Outdoor Play & Learning.” You may receive training credit for both trainings. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: 0126-152L Visit Date: 1/21/2026 Number Present: 36 Completed Date: 1/21/2026 Age: From 0 To 12 Total Minutes: 120 Time In: 03:20 PM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of noncompliance with child care requirements. Today’s visit was conducted with you, Tajhia Walser, center director. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. Upon arrival to the facility, you were not present but arrived shortly thereafter. The complaint allegations regarding transportation and unapproved space were discussed with you. It was reported that school-aged children are being transported from Golden Child Development Center to an unlicensed Enrichment Center located at 5800 McHines Place, Raleigh, NC 27616. You stated that school-aged children are being transported by a third party to Kiddie Kare Academy Enrichment Center (Kool Kidz) for tutoring, homework help, arts and crafts, and other extra-curricular activities. You explained, as well as it was observed during the visit that the school-aged children arrive from school (in shifts at varying times), wash their hands, sit down for snack, and then go outside on the playground before being transported to the Enrichment Center. These school-aged children have subsidy vouchers issued for care at Golden Child Development Center. When asked to observe attendance to verify arrival and departure documentation, daily attendance has not been accurately documented for each child. You explained that staff are required to document the times on paper and then transfer the times to the Bright Wheel app, however it was observed that there are missing times being recorded. You stated that staff are not consistent with their documentation for all children. When asked to observe permission to transport children to the Enrichment Center, you stated that you were working on that. In reference to the safe arrival and departure procedures that are posted in the entryway of the facility, it was observed today that they are not followed. At approximately 3:36pm, a minibus arrived at the facility and dropped off seven (7) school-aged children. While the driver remained seated on the minibus, a caregiver supervised from the doorway of space #7 as an eleven (11) year old opened the door for the children. Based on my observations and conversation with you, the allegations concerning transportation and unapproved space are substantiated, see violations below. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Accurate daily attendance reflecting the time of arrival and time of departure, has not been recorded on paper and/or the Bright Wheel app for all children. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. School-aged children are being transported daily to an unlicensed/unapproved space located at Kiddie Kare Academy Enrichment Center (Kool Kidz). GS 110-91(1)&(4-5) 801 Written procedures were not established for pick-up and delivery of children. On 1-21-26 at approximately 3:36pm, a minibus arrived at the facility and dropped off seven (7) school-aged children. An eleven (11) year old opened the facility door for the children, while the driver remained seated on the minibus. .1003(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Permission to transport school-aged children to the Kiddie Kare Academy Enrichment Center (Kool Kidz) was not available. .1003(i)(j) The above violations must be corrected immediately and a letter must be sent to me no later than 2-4-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Attendance Records: Documenting time of arrival and departure is essential for ensuring accurate check in/check out procedures and for children’s safety. These attendance records provide a precise, real-time record of when children are on the premises, ensuring everyone is accounted for during fire/emergency drills or during emergencies. Attendance records also help with tracking attendance for meal counts, staff-to-child ratio management, and planning for future needs. It was suggested that you enforce strict, written and posted procedures ensuring that every child is accounted for immediately upon arrival or departure. Developing a written policy and ensuring that staff check and verify times daily, each morning and evening at a designated time, maintains accountability. Placing a tablet, computer, or paper sign-in sheet at a dedicated station in the entryway area for at the door of each classroom forces a mandatory stop as a sign in station. Unapproved Space: Transporting children to unapproved or unlicensed spaces is dangerous because it bypasses critical state licensure safety measures, health, and supervision standards. Unapproved/unlicensed locations often lack proper child proofing and emergency protocols which significantly increase the risk. It was strongly recommended to not transport children to locations that have not been inspected and licensed to be deemed safe environments for children. Safe Arrival Procedures: Safe arrival and departure procedures are critical for ensuring child safety by preventing unauthorized access, tracking attendance, and establishing authorized pick-up personnel. These procedures prevent children from leaving with unauthorized individuals and ensure only approved adults gain access to the children and the facility. With proper procedures in place, children are never left unattended, and children are received by an adult with the staff being directly notified of a child’s arrival or departure. It was suggested that the third party transportation (Better Event Services) staff always exit the bus/van with the children and escort the children into the building to be received by an adult staff member. Permission to Transport: Written permission from a parent/guardian to transport a child is essential to ensure a child’s safety. As transportation is considered a high-risk activity, having written authorization confirms parents are aware of transportation plans. Do not transport any children without written permission from the parent. It is required that parents/guardians be notified of when and where their child is being transported. It was suggested to place permission to transport authorization in your required children’s file paperwork packet, so parents/guardians can complete the form upon enrollment. • It was recommended to post the updated November 2025 version of the Summary of the NC Law & Rules for Child Care Centers that was emailed to you today. • Free Adult Mental Health First Aid Training is being offered by UNC School of Social Work and the NCDHHS Division of Child Development and Early Education. Be prepared to support those around you by getting certified in Mental Health First Aid. Mental Health First Aid teaches the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help. In the free course, you learn risk factors and warning signs for mental health and addiction concerns, strategies to help someone in both crisis and non-crisis situations, and where to turn for help. Register here, https://ncmhfa.unc.edu/adult-mhfa-for-child-development-and-early-educators/. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Another training opportunity is through Early Learning Instruction for Teachers (eLift). Choose from over 100 courses available on-demand, live/virtual, and in-person with flexible payment options, including individual memberships, group memberships, and single courses from $5! Early Learning Academies, Training for High School CTE programs, Pre-Apprenticeships, and Apprenticeship NC are also available. For more information, visit the Southwestern Child Development Commission Website or email darby.karen@swcdcinc.org or elift@swcdcinc.org. • FYI the Playground Safety Training is now titled “Outdoor Play & Learning.” You may receive training credit for both trainings. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: 0126-152L Visit Date: 1/21/2026 Number Present: 36 Completed Date: 1/21/2026 Age: From 0 To 12 Total Minutes: 120 Time In: 03:20 PM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of noncompliance with child care requirements. Today’s visit was conducted with you, Tajhia Walser, center director. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. Upon arrival to the facility, you were not present but arrived shortly thereafter. The complaint allegations regarding transportation and unapproved space were discussed with you. It was reported that school-aged children are being transported from Golden Child Development Center to an unlicensed Enrichment Center located at 5800 McHines Place, Raleigh, NC 27616. You stated that school-aged children are being transported by a third party to Kiddie Kare Academy Enrichment Center (Kool Kidz) for tutoring, homework help, arts and crafts, and other extra-curricular activities. You explained, as well as it was observed during the visit that the school-aged children arrive from school (in shifts at varying times), wash their hands, sit down for snack, and then go outside on the playground before being transported to the Enrichment Center. These school-aged children have subsidy vouchers issued for care at Golden Child Development Center. When asked to observe attendance to verify arrival and departure documentation, daily attendance has not been accurately documented for each child. You explained that staff are required to document the times on paper and then transfer the times to the Bright Wheel app, however it was observed that there are missing times being recorded. You stated that staff are not consistent with their documentation for all children. When asked to observe permission to transport children to the Enrichment Center, you stated that you were working on that. In reference to the safe arrival and departure procedures that are posted in the entryway of the facility, it was observed today that they are not followed. At approximately 3:36pm, a minibus arrived at the facility and dropped off seven (7) school-aged children. While the driver remained seated on the minibus, a caregiver supervised from the doorway of space #7 as an eleven (11) year old opened the door for the children. Based on my observations and conversation with you, the allegations concerning transportation and unapproved space are substantiated, see violations below. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Accurate daily attendance reflecting the time of arrival and time of departure, has not been recorded on paper and/or the Bright Wheel app for all children. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. School-aged children are being transported daily to an unlicensed/unapproved space located at Kiddie Kare Academy Enrichment Center (Kool Kidz). GS 110-91(1)&(4-5) 801 Written procedures were not established for pick-up and delivery of children. On 1-21-26 at approximately 3:36pm, a minibus arrived at the facility and dropped off seven (7) school-aged children. An eleven (11) year old opened the facility door for the children, while the driver remained seated on the minibus. .1003(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Permission to transport school-aged children to the Kiddie Kare Academy Enrichment Center (Kool Kidz) was not available. .1003(i)(j) The above violations must be corrected immediately and a letter must be sent to me no later than 2-4-26 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: 2201 Mail Service Center, Raleigh, NC 27699-2200 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Attendance Records: Documenting time of arrival and departure is essential for ensuring accurate check in/check out procedures and for children’s safety. These attendance records provide a precise, real-time record of when children are on the premises, ensuring everyone is accounted for during fire/emergency drills or during emergencies. Attendance records also help with tracking attendance for meal counts, staff-to-child ratio management, and planning for future needs. It was suggested that you enforce strict, written and posted procedures ensuring that every child is accounted for immediately upon arrival or departure. Developing a written policy and ensuring that staff check and verify times daily, each morning and evening at a designated time, maintains accountability. Placing a tablet, computer, or paper sign-in sheet at a dedicated station in the entryway area for at the door of each classroom forces a mandatory stop as a sign in station. Unapproved Space: Transporting children to unapproved or unlicensed spaces is dangerous because it bypasses critical state licensure safety measures, health, and supervision standards. Unapproved/unlicensed locations often lack proper child proofing and emergency protocols which significantly increase the risk. It was strongly recommended to not transport children to locations that have not been inspected and licensed to be deemed safe environments for children. Safe Arrival Procedures: Safe arrival and departure procedures are critical for ensuring child safety by preventing unauthorized access, tracking attendance, and establishing authorized pick-up personnel. These procedures prevent children from leaving with unauthorized individuals and ensure only approved adults gain access to the children and the facility. With proper procedures in place, children are never left unattended, and children are received by an adult with the staff being directly notified of a child’s arrival or departure. It was suggested that the third party transportation (Better Event Services) staff always exit the bus/van with the children and escort the children into the building to be received by an adult staff member. Permission to Transport: Written permission from a parent/guardian to transport a child is essential to ensure a child’s safety. As transportation is considered a high-risk activity, having written authorization confirms parents are aware of transportation plans. Do not transport any children without written permission from the parent. It is required that parents/guardians be notified of when and where their child is being transported. It was suggested to place permission to transport authorization in your required children’s file paperwork packet, so parents/guardians can complete the form upon enrollment. • It was recommended to post the updated November 2025 version of the Summary of the NC Law & Rules for Child Care Centers that was emailed to you today. • Free Adult Mental Health First Aid Training is being offered by UNC School of Social Work and the NCDHHS Division of Child Development and Early Education. Be prepared to support those around you by getting certified in Mental Health First Aid. Mental Health First Aid teaches the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help. In the free course, you learn risk factors and warning signs for mental health and addiction concerns, strategies to help someone in both crisis and non-crisis situations, and where to turn for help. Register here, https://ncmhfa.unc.edu/adult-mhfa-for-child-development-and-early-educators/. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Another training opportunity is through Early Learning Instruction for Teachers (eLift). Choose from over 100 courses available on-demand, live/virtual, and in-person with flexible payment options, including individual memberships, group memberships, and single courses from $5! Early Learning Academies, Training for High School CTE programs, Pre-Apprenticeships, and Apprenticeship NC are also available. For more information, visit the Southwestern Child Development Commission Website or email darby.karen@swcdcinc.org or elift@swcdcinc.org. • FYI the Playground Safety Training is now titled “Outdoor Play & Learning.” You may receive training credit for both trainings. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 11/17/2025 Number Present: 31 Completed Date: 11/17/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. The last sanitation inspection was completed on 2-13-25 with an “Superior” classification. The last approved fire inspection was conducted on 6-4-25. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, Golden Child Development Center LLC was listed as “Current-Active.” Today’s visit was conducted with you, Tajhia Walser, center director. I monitored the four (4) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision from the caregivers. The children were observed interacting in activity centers, at the table with the caregiver coloring with crayons on construction paper, and reading books on the carpet. Lunch was observed being served and the children completed handwashing and toileting routines before naptime, where the children rested on cots with linens. The program requirements, along with equipment and furnishings were observed. Compliance with staff records will be documented by you. New staff records, along with children’s records were reviewed today. Medications observed on the premises were monitored. Transportation vehicles were observed on the premises and you stated that this facility has transportation services provided by a third party, Better Event Services. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The diaper changing pad in space #2 contained a tear, exposing foam. 15A NCAC 18A .2819(a) & (b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Located in an unlocked cabinet in space #4 was Glue Away Adhesive Remover & Cleaner and an aerosol can of Lysol Disinfectant Spray. .0604(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Permission to administer an Epinephrine Injection, USP to a child expired on 5-26-25. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Boudreaux's Butt Paste located in space #2 was not labeled with the child's name as required. 10A NCAC 09 .0803(4) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epinephrine Injection, USP prescribed for one child expired August 2025. .0803(12) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A qualifying letter for one child care provider expired on 10-7-2025. G.S. 110-90.2(b) & .2703(n)&(o) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation on file for one (1) staff member indicated they completed 4 hours of orientation within the first six (6) weeks of employment and one (1) staff member completed five (5) hours of orientation within the first six (6) weeks of employment. .1101(a)(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The action plan for one child was dated 10-15-24. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff members hired in June 2025 and July 2025 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 day of employment. .1102(g) The above violations must be corrected immediately and a letter must be sent to me no later than 12-1-25 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Diapering Surfaces: A non-absorbent diaper pad in good repair, with no holes or tears is crucial for hygiene and safety. A smooth, waterproof surface prevents the spread of germs by allowing for easy and thorough sanitization after each diaper change. The absorbent foam under the torn plastic can hold onto fluids, creating a breeding ground for bacteria and potentially leading to contamination, making a non-absorbent pad essential for preventing illness. It explained that the diapering pad is not designed for commercial use and will not withstand the repeated use in a childcare center. It was further explained that diapering pads are not required, as a child can be changed on the diaper changing table without a pad. It was suggested to purchase a pad that is made of with a heavy duty vinyl that is made for commercial use in a child care center. Medication Authorization: Any allergy/asthma/diabetes medication on the premises must be accompanied with a prescription label, be labeled with the child’s name, be accompanied by a current permission slip that is filled out completely with the parent/guardian’s signature and date. Set a reminder at least twice a month to review/update medications in each classroom. You must remember the “five rights” of medication use: the right child, the right medication, the right time, the right dose, and the right route—all of which are generally regarded as a standard for safe medication practices. You and the caregivers must know what medication the parent/guardian authorized to be administered and how the parent/guardian wants medication given. If documentation is required after the medication is administered, then documentation with the required information must be completed and kept on file for six months. Having clear, detailed procedures for obtaining administered medication protects children from mistakes that can affect their health. It was suggested to reiterate in your monthly newsletter to parents that medication must accompany a permission slip and it was suggested all staff complete training on administering medications. Contact your Child Care Health Consultant, Latasha Boyles Latasha.boyles@wake.gov cell: 795-2234 to schedule training on medications. Medical Action Plans: Medical action plans are important to be completed by parents because they outline what a child needs to manage their medical condition during the day and what steps to take in emergencies. Medical action plans keep children safe by providing written information about their medical conditions and specific directions for staff to follow and the medical action plan ensure that medical management and risk minimization plans are in place for every child with a diagnosed medical care need or allergy. Remind staff that any allergy, asthma, seizure, or diabetes medication should accompany a completed medical action plan and the action plan must be updated annually. Set reminders often to check medications for the required medical action plans. Left Over Medication: Leftover medications should be disposed of because they pose a risk of accidental ingestion by children, which can be dangerous to their health, and proper disposal helps prevent potential misuse or access to medications by unauthorized individuals, protecting the safety of all children in the facility. It was suggested to set a reminder alarm in your phone/calendar email that once medication has been administered for the course of treatment, to send it home on that date. If the parent does not take the medication, it should be disposed of properly. Qualifying Letter: Criminal background checks being completed every 5 years for caregivers are crucial for protecting children by ensuring caregivers do not have a history of convictions related to child abuse, neglect, or other crimes that could endanger a child's safety. These checks safeguard children's physical and emotional well-being by verifying that individuals are qualified and trustworthy to care for them. It was suggested to print the roster from the ABCMS Portal that contains the expiration dates of qualifying letters for you and your staff. You can mark your calendar and set alarms for reminders to have criminal background checks completed prior to their expiration dates. Child Maltreatment Training: Completing the required Recognizing and Responding to Suspicions of Child Maltreatment training is important because it equips childcare providers with the knowledge to identify potential signs of abuse or neglect, understand their legal responsibility to report suspected cases, and ultimately creates a safe and nurturing environment for children in their care by proactively preventing maltreatment. It is suggested to have caregivers take this training during the first two (2) weeks of employment to comply with the orientation requirements regarding maltreatment. Recognizing and Responding to Suspicions of Child Maltreatment training can be accessed on the Positive Childhood Alliance NC website, https://preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/, it is free of charge and counts toward Health and Safety Training requirements to be completed every five (5) years. Chemicals: Locking chemicals is crucial to prevent accidental poisoning, chemical burns, and/or any other injuries because young children may be drawn to them, put them in their mouths, or attempt to use them without understanding the dangers. Storing hazardous materials in locked cabinets and rooms keeps them out of children's reach and sight, protecting their health and safety. It was suggested to not store any chemicals/hazardous materials in the classrooms to avoid the potential for them not to be stored properly. • A third party transportation form was left with you today. It was suggested to have this form completed and to have parents sign acknowledgement that Better Event Services is transporting the children. • Please submit your completed staff and training worksheets asap. • There are music toys that require batteries, please ensure there are working batteries in each toy. • Keep an eye on your inbox for the 2025 annual license fee invoice. Invoices will be emailed to the facility address on file by 11-30-24. Online payments will be due by December 31, 2025. For help with the annual license fee, contact DCDEE_LF@dhhs.nc.gov. • Lead in water results were completed on 1-19-2023, and lead in paint from Clean Classrooms for Carolina Kids was completed on 7-22-2024. Results for asbestos testing have not been completed. Please complete asbestos testing through the Clean Classrooms for Carolina Kids website asap. You will need to complete lead in water testing again by 1-19-26, as the testing is required every 3 years. • You have linked your staff in the Automated Background Check Management System (ABCMS), DCDEE’s criminal background check system. • Quality Rating and Improvement System (QRIS), is North Carolina’s new star rating system for early childhood education facilities. QRIS is a systemic approach to assess, improve, and communicate the level of quality in child care. It encourages programs to engage in continuous quality improvement and families may use the star rating to make informed decisions when choosing a child care facility. Today it was explained that you need to review the new QRIS requirements, which includes three pathways to choose for the rated license process. As well it was explained that you need to have all staff members and their education in the WORKS system asap. Visit the DCDEE website https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated- License/QRIS-Modernization to learn more. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 11/17/2025 Number Present: 31 Completed Date: 11/17/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. The last sanitation inspection was completed on 2-13-25 with an “Superior” classification. The last approved fire inspection was conducted on 6-4-25. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, Golden Child Development Center LLC was listed as “Current-Active.” Today’s visit was conducted with you, Tajhia Walser, center director. I monitored the four (4) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision from the caregivers. The children were observed interacting in activity centers, at the table with the caregiver coloring with crayons on construction paper, and reading books on the carpet. Lunch was observed being served and the children completed handwashing and toileting routines before naptime, where the children rested on cots with linens. The program requirements, along with equipment and furnishings were observed. Compliance with staff records will be documented by you. New staff records, along with children’s records were reviewed today. Medications observed on the premises were monitored. Transportation vehicles were observed on the premises and you stated that this facility has transportation services provided by a third party, Better Event Services. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The diaper changing pad in space #2 contained a tear, exposing foam. 15A NCAC 18A .2819(a) & (b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Located in an unlocked cabinet in space #4 was Glue Away Adhesive Remover & Cleaner and an aerosol can of Lysol Disinfectant Spray. .0604(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Permission to administer an Epinephrine Injection, USP to a child expired on 5-26-25. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Boudreaux's Butt Paste located in space #2 was not labeled with the child's name as required. 10A NCAC 09 .0803(4) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epinephrine Injection, USP prescribed for one child expired August 2025. .0803(12) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A qualifying letter for one child care provider expired on 10-7-2025. G.S. 110-90.2(b) & .2703(n)&(o) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation on file for one (1) staff member indicated they completed 4 hours of orientation within the first six (6) weeks of employment and one (1) staff member completed five (5) hours of orientation within the first six (6) weeks of employment. .1101(a)(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The action plan for one child was dated 10-15-24. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff members hired in June 2025 and July 2025 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 day of employment. .1102(g) The above violations must be corrected immediately and a letter must be sent to me no later than 12-1-25 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Diapering Surfaces: A non-absorbent diaper pad in good repair, with no holes or tears is crucial for hygiene and safety. A smooth, waterproof surface prevents the spread of germs by allowing for easy and thorough sanitization after each diaper change. The absorbent foam under the torn plastic can hold onto fluids, creating a breeding ground for bacteria and potentially leading to contamination, making a non-absorbent pad essential for preventing illness. It explained that the diapering pad is not designed for commercial use and will not withstand the repeated use in a childcare center. It was further explained that diapering pads are not required, as a child can be changed on the diaper changing table without a pad. It was suggested to purchase a pad that is made of with a heavy duty vinyl that is made for commercial use in a child care center. Medication Authorization: Any allergy/asthma/diabetes medication on the premises must be accompanied with a prescription label, be labeled with the child’s name, be accompanied by a current permission slip that is filled out completely with the parent/guardian’s signature and date. Set a reminder at least twice a month to review/update medications in each classroom. You must remember the “five rights” of medication use: the right child, the right medication, the right time, the right dose, and the right route—all of which are generally regarded as a standard for safe medication practices. You and the caregivers must know what medication the parent/guardian authorized to be administered and how the parent/guardian wants medication given. If documentation is required after the medication is administered, then documentation with the required information must be completed and kept on file for six months. Having clear, detailed procedures for obtaining administered medication protects children from mistakes that can affect their health. It was suggested to reiterate in your monthly newsletter to parents that medication must accompany a permission slip and it was suggested all staff complete training on administering medications. Contact your Child Care Health Consultant, Latasha Boyles Latasha.boyles@wake.gov cell: 795-2234 to schedule training on medications. Medical Action Plans: Medical action plans are important to be completed by parents because they outline what a child needs to manage their medical condition during the day and what steps to take in emergencies. Medical action plans keep children safe by providing written information about their medical conditions and specific directions for staff to follow and the medical action plan ensure that medical management and risk minimization plans are in place for every child with a diagnosed medical care need or allergy. Remind staff that any allergy, asthma, seizure, or diabetes medication should accompany a completed medical action plan and the action plan must be updated annually. Set reminders often to check medications for the required medical action plans. Left Over Medication: Leftover medications should be disposed of because they pose a risk of accidental ingestion by children, which can be dangerous to their health, and proper disposal helps prevent potential misuse or access to medications by unauthorized individuals, protecting the safety of all children in the facility. It was suggested to set a reminder alarm in your phone/calendar email that once medication has been administered for the course of treatment, to send it home on that date. If the parent does not take the medication, it should be disposed of properly. Qualifying Letter: Criminal background checks being completed every 5 years for caregivers are crucial for protecting children by ensuring caregivers do not have a history of convictions related to child abuse, neglect, or other crimes that could endanger a child's safety. These checks safeguard children's physical and emotional well-being by verifying that individuals are qualified and trustworthy to care for them. It was suggested to print the roster from the ABCMS Portal that contains the expiration dates of qualifying letters for you and your staff. You can mark your calendar and set alarms for reminders to have criminal background checks completed prior to their expiration dates. Child Maltreatment Training: Completing the required Recognizing and Responding to Suspicions of Child Maltreatment training is important because it equips childcare providers with the knowledge to identify potential signs of abuse or neglect, understand their legal responsibility to report suspected cases, and ultimately creates a safe and nurturing environment for children in their care by proactively preventing maltreatment. It is suggested to have caregivers take this training during the first two (2) weeks of employment to comply with the orientation requirements regarding maltreatment. Recognizing and Responding to Suspicions of Child Maltreatment training can be accessed on the Positive Childhood Alliance NC website, https://preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/, it is free of charge and counts toward Health and Safety Training requirements to be completed every five (5) years. Chemicals: Locking chemicals is crucial to prevent accidental poisoning, chemical burns, and/or any other injuries because young children may be drawn to them, put them in their mouths, or attempt to use them without understanding the dangers. Storing hazardous materials in locked cabinets and rooms keeps them out of children's reach and sight, protecting their health and safety. It was suggested to not store any chemicals/hazardous materials in the classrooms to avoid the potential for them not to be stored properly. • A third party transportation form was left with you today. It was suggested to have this form completed and to have parents sign acknowledgement that Better Event Services is transporting the children. • Please submit your completed staff and training worksheets asap. • There are music toys that require batteries, please ensure there are working batteries in each toy. • Keep an eye on your inbox for the 2025 annual license fee invoice. Invoices will be emailed to the facility address on file by 11-30-24. Online payments will be due by December 31, 2025. For help with the annual license fee, contact DCDEE_LF@dhhs.nc.gov. • Lead in water results were completed on 1-19-2023, and lead in paint from Clean Classrooms for Carolina Kids was completed on 7-22-2024. Results for asbestos testing have not been completed. Please complete asbestos testing through the Clean Classrooms for Carolina Kids website asap. You will need to complete lead in water testing again by 1-19-26, as the testing is required every 3 years. • You have linked your staff in the Automated Background Check Management System (ABCMS), DCDEE’s criminal background check system. • Quality Rating and Improvement System (QRIS), is North Carolina’s new star rating system for early childhood education facilities. QRIS is a systemic approach to assess, improve, and communicate the level of quality in child care. It encourages programs to engage in continuous quality improvement and families may use the star rating to make informed decisions when choosing a child care facility. Today it was explained that you need to review the new QRIS requirements, which includes three pathways to choose for the rated license process. As well it was explained that you need to have all staff members and their education in the WORKS system asap. Visit the DCDEE website https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated- License/QRIS-Modernization to learn more. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 11/17/2025 Number Present: 31 Completed Date: 11/17/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. The last sanitation inspection was completed on 2-13-25 with an “Superior” classification. The last approved fire inspection was conducted on 6-4-25. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, Golden Child Development Center LLC was listed as “Current-Active.” Today’s visit was conducted with you, Tajhia Walser, center director. I monitored the four (4) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision from the caregivers. The children were observed interacting in activity centers, at the table with the caregiver coloring with crayons on construction paper, and reading books on the carpet. Lunch was observed being served and the children completed handwashing and toileting routines before naptime, where the children rested on cots with linens. The program requirements, along with equipment and furnishings were observed. Compliance with staff records will be documented by you. New staff records, along with children’s records were reviewed today. Medications observed on the premises were monitored. Transportation vehicles were observed on the premises and you stated that this facility has transportation services provided by a third party, Better Event Services. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The diaper changing pad in space #2 contained a tear, exposing foam. 15A NCAC 18A .2819(a) & (b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Located in an unlocked cabinet in space #4 was Glue Away Adhesive Remover & Cleaner and an aerosol can of Lysol Disinfectant Spray. .0604(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Permission to administer an Epinephrine Injection, USP to a child expired on 5-26-25. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Boudreaux's Butt Paste located in space #2 was not labeled with the child's name as required. 10A NCAC 09 .0803(4) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epinephrine Injection, USP prescribed for one child expired August 2025. .0803(12) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A qualifying letter for one child care provider expired on 10-7-2025. G.S. 110-90.2(b) & .2703(n)&(o) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation on file for one (1) staff member indicated they completed 4 hours of orientation within the first six (6) weeks of employment and one (1) staff member completed five (5) hours of orientation within the first six (6) weeks of employment. .1101(a)(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The action plan for one child was dated 10-15-24. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff members hired in June 2025 and July 2025 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 day of employment. .1102(g) The above violations must be corrected immediately and a letter must be sent to me no later than 12-1-25 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Diapering Surfaces: A non-absorbent diaper pad in good repair, with no holes or tears is crucial for hygiene and safety. A smooth, waterproof surface prevents the spread of germs by allowing for easy and thorough sanitization after each diaper change. The absorbent foam under the torn plastic can hold onto fluids, creating a breeding ground for bacteria and potentially leading to contamination, making a non-absorbent pad essential for preventing illness. It explained that the diapering pad is not designed for commercial use and will not withstand the repeated use in a childcare center. It was further explained that diapering pads are not required, as a child can be changed on the diaper changing table without a pad. It was suggested to purchase a pad that is made of with a heavy duty vinyl that is made for commercial use in a child care center. Medication Authorization: Any allergy/asthma/diabetes medication on the premises must be accompanied with a prescription label, be labeled with the child’s name, be accompanied by a current permission slip that is filled out completely with the parent/guardian’s signature and date. Set a reminder at least twice a month to review/update medications in each classroom. You must remember the “five rights” of medication use: the right child, the right medication, the right time, the right dose, and the right route—all of which are generally regarded as a standard for safe medication practices. You and the caregivers must know what medication the parent/guardian authorized to be administered and how the parent/guardian wants medication given. If documentation is required after the medication is administered, then documentation with the required information must be completed and kept on file for six months. Having clear, detailed procedures for obtaining administered medication protects children from mistakes that can affect their health. It was suggested to reiterate in your monthly newsletter to parents that medication must accompany a permission slip and it was suggested all staff complete training on administering medications. Contact your Child Care Health Consultant, Latasha Boyles Latasha.boyles@wake.gov cell: 795-2234 to schedule training on medications. Medical Action Plans: Medical action plans are important to be completed by parents because they outline what a child needs to manage their medical condition during the day and what steps to take in emergencies. Medical action plans keep children safe by providing written information about their medical conditions and specific directions for staff to follow and the medical action plan ensure that medical management and risk minimization plans are in place for every child with a diagnosed medical care need or allergy. Remind staff that any allergy, asthma, seizure, or diabetes medication should accompany a completed medical action plan and the action plan must be updated annually. Set reminders often to check medications for the required medical action plans. Left Over Medication: Leftover medications should be disposed of because they pose a risk of accidental ingestion by children, which can be dangerous to their health, and proper disposal helps prevent potential misuse or access to medications by unauthorized individuals, protecting the safety of all children in the facility. It was suggested to set a reminder alarm in your phone/calendar email that once medication has been administered for the course of treatment, to send it home on that date. If the parent does not take the medication, it should be disposed of properly. Qualifying Letter: Criminal background checks being completed every 5 years for caregivers are crucial for protecting children by ensuring caregivers do not have a history of convictions related to child abuse, neglect, or other crimes that could endanger a child's safety. These checks safeguard children's physical and emotional well-being by verifying that individuals are qualified and trustworthy to care for them. It was suggested to print the roster from the ABCMS Portal that contains the expiration dates of qualifying letters for you and your staff. You can mark your calendar and set alarms for reminders to have criminal background checks completed prior to their expiration dates. Child Maltreatment Training: Completing the required Recognizing and Responding to Suspicions of Child Maltreatment training is important because it equips childcare providers with the knowledge to identify potential signs of abuse or neglect, understand their legal responsibility to report suspected cases, and ultimately creates a safe and nurturing environment for children in their care by proactively preventing maltreatment. It is suggested to have caregivers take this training during the first two (2) weeks of employment to comply with the orientation requirements regarding maltreatment. Recognizing and Responding to Suspicions of Child Maltreatment training can be accessed on the Positive Childhood Alliance NC website, https://preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/, it is free of charge and counts toward Health and Safety Training requirements to be completed every five (5) years. Chemicals: Locking chemicals is crucial to prevent accidental poisoning, chemical burns, and/or any other injuries because young children may be drawn to them, put them in their mouths, or attempt to use them without understanding the dangers. Storing hazardous materials in locked cabinets and rooms keeps them out of children's reach and sight, protecting their health and safety. It was suggested to not store any chemicals/hazardous materials in the classrooms to avoid the potential for them not to be stored properly. • A third party transportation form was left with you today. It was suggested to have this form completed and to have parents sign acknowledgement that Better Event Services is transporting the children. • Please submit your completed staff and training worksheets asap. • There are music toys that require batteries, please ensure there are working batteries in each toy. • Keep an eye on your inbox for the 2025 annual license fee invoice. Invoices will be emailed to the facility address on file by 11-30-24. Online payments will be due by December 31, 2025. For help with the annual license fee, contact DCDEE_LF@dhhs.nc.gov. • Lead in water results were completed on 1-19-2023, and lead in paint from Clean Classrooms for Carolina Kids was completed on 7-22-2024. Results for asbestos testing have not been completed. Please complete asbestos testing through the Clean Classrooms for Carolina Kids website asap. You will need to complete lead in water testing again by 1-19-26, as the testing is required every 3 years. • You have linked your staff in the Automated Background Check Management System (ABCMS), DCDEE’s criminal background check system. • Quality Rating and Improvement System (QRIS), is North Carolina’s new star rating system for early childhood education facilities. QRIS is a systemic approach to assess, improve, and communicate the level of quality in child care. It encourages programs to engage in continuous quality improvement and families may use the star rating to make informed decisions when choosing a child care facility. Today it was explained that you need to review the new QRIS requirements, which includes three pathways to choose for the rated license process. As well it was explained that you need to have all staff members and their education in the WORKS system asap. Visit the DCDEE website https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated- License/QRIS-Modernization to learn more. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 11/17/2025 Number Present: 31 Completed Date: 11/17/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. The last sanitation inspection was completed on 2-13-25 with an “Superior” classification. The last approved fire inspection was conducted on 6-4-25. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, Golden Child Development Center LLC was listed as “Current-Active.” Today’s visit was conducted with you, Tajhia Walser, center director. I monitored the four (4) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision from the caregivers. The children were observed interacting in activity centers, at the table with the caregiver coloring with crayons on construction paper, and reading books on the carpet. Lunch was observed being served and the children completed handwashing and toileting routines before naptime, where the children rested on cots with linens. The program requirements, along with equipment and furnishings were observed. Compliance with staff records will be documented by you. New staff records, along with children’s records were reviewed today. Medications observed on the premises were monitored. Transportation vehicles were observed on the premises and you stated that this facility has transportation services provided by a third party, Better Event Services. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The diaper changing pad in space #2 contained a tear, exposing foam. 15A NCAC 18A .2819(a) & (b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Located in an unlocked cabinet in space #4 was Glue Away Adhesive Remover & Cleaner and an aerosol can of Lysol Disinfectant Spray. .0604(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Permission to administer an Epinephrine Injection, USP to a child expired on 5-26-25. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Boudreaux's Butt Paste located in space #2 was not labeled with the child's name as required. 10A NCAC 09 .0803(4) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epinephrine Injection, USP prescribed for one child expired August 2025. .0803(12) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A qualifying letter for one child care provider expired on 10-7-2025. G.S. 110-90.2(b) & .2703(n)&(o) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation on file for one (1) staff member indicated they completed 4 hours of orientation within the first six (6) weeks of employment and one (1) staff member completed five (5) hours of orientation within the first six (6) weeks of employment. .1101(a)(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The action plan for one child was dated 10-15-24. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff members hired in June 2025 and July 2025 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 day of employment. .1102(g) The above violations must be corrected immediately and a letter must be sent to me no later than 12-1-25 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Diapering Surfaces: A non-absorbent diaper pad in good repair, with no holes or tears is crucial for hygiene and safety. A smooth, waterproof surface prevents the spread of germs by allowing for easy and thorough sanitization after each diaper change. The absorbent foam under the torn plastic can hold onto fluids, creating a breeding ground for bacteria and potentially leading to contamination, making a non-absorbent pad essential for preventing illness. It explained that the diapering pad is not designed for commercial use and will not withstand the repeated use in a childcare center. It was further explained that diapering pads are not required, as a child can be changed on the diaper changing table without a pad. It was suggested to purchase a pad that is made of with a heavy duty vinyl that is made for commercial use in a child care center. Medication Authorization: Any allergy/asthma/diabetes medication on the premises must be accompanied with a prescription label, be labeled with the child’s name, be accompanied by a current permission slip that is filled out completely with the parent/guardian’s signature and date. Set a reminder at least twice a month to review/update medications in each classroom. You must remember the “five rights” of medication use: the right child, the right medication, the right time, the right dose, and the right route—all of which are generally regarded as a standard for safe medication practices. You and the caregivers must know what medication the parent/guardian authorized to be administered and how the parent/guardian wants medication given. If documentation is required after the medication is administered, then documentation with the required information must be completed and kept on file for six months. Having clear, detailed procedures for obtaining administered medication protects children from mistakes that can affect their health. It was suggested to reiterate in your monthly newsletter to parents that medication must accompany a permission slip and it was suggested all staff complete training on administering medications. Contact your Child Care Health Consultant, Latasha Boyles Latasha.boyles@wake.gov cell: 795-2234 to schedule training on medications. Medical Action Plans: Medical action plans are important to be completed by parents because they outline what a child needs to manage their medical condition during the day and what steps to take in emergencies. Medical action plans keep children safe by providing written information about their medical conditions and specific directions for staff to follow and the medical action plan ensure that medical management and risk minimization plans are in place for every child with a diagnosed medical care need or allergy. Remind staff that any allergy, asthma, seizure, or diabetes medication should accompany a completed medical action plan and the action plan must be updated annually. Set reminders often to check medications for the required medical action plans. Left Over Medication: Leftover medications should be disposed of because they pose a risk of accidental ingestion by children, which can be dangerous to their health, and proper disposal helps prevent potential misuse or access to medications by unauthorized individuals, protecting the safety of all children in the facility. It was suggested to set a reminder alarm in your phone/calendar email that once medication has been administered for the course of treatment, to send it home on that date. If the parent does not take the medication, it should be disposed of properly. Qualifying Letter: Criminal background checks being completed every 5 years for caregivers are crucial for protecting children by ensuring caregivers do not have a history of convictions related to child abuse, neglect, or other crimes that could endanger a child's safety. These checks safeguard children's physical and emotional well-being by verifying that individuals are qualified and trustworthy to care for them. It was suggested to print the roster from the ABCMS Portal that contains the expiration dates of qualifying letters for you and your staff. You can mark your calendar and set alarms for reminders to have criminal background checks completed prior to their expiration dates. Child Maltreatment Training: Completing the required Recognizing and Responding to Suspicions of Child Maltreatment training is important because it equips childcare providers with the knowledge to identify potential signs of abuse or neglect, understand their legal responsibility to report suspected cases, and ultimately creates a safe and nurturing environment for children in their care by proactively preventing maltreatment. It is suggested to have caregivers take this training during the first two (2) weeks of employment to comply with the orientation requirements regarding maltreatment. Recognizing and Responding to Suspicions of Child Maltreatment training can be accessed on the Positive Childhood Alliance NC website, https://preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/, it is free of charge and counts toward Health and Safety Training requirements to be completed every five (5) years. Chemicals: Locking chemicals is crucial to prevent accidental poisoning, chemical burns, and/or any other injuries because young children may be drawn to them, put them in their mouths, or attempt to use them without understanding the dangers. Storing hazardous materials in locked cabinets and rooms keeps them out of children's reach and sight, protecting their health and safety. It was suggested to not store any chemicals/hazardous materials in the classrooms to avoid the potential for them not to be stored properly. • A third party transportation form was left with you today. It was suggested to have this form completed and to have parents sign acknowledgement that Better Event Services is transporting the children. • Please submit your completed staff and training worksheets asap. • There are music toys that require batteries, please ensure there are working batteries in each toy. • Keep an eye on your inbox for the 2025 annual license fee invoice. Invoices will be emailed to the facility address on file by 11-30-24. Online payments will be due by December 31, 2025. For help with the annual license fee, contact DCDEE_LF@dhhs.nc.gov. • Lead in water results were completed on 1-19-2023, and lead in paint from Clean Classrooms for Carolina Kids was completed on 7-22-2024. Results for asbestos testing have not been completed. Please complete asbestos testing through the Clean Classrooms for Carolina Kids website asap. You will need to complete lead in water testing again by 1-19-26, as the testing is required every 3 years. • You have linked your staff in the Automated Background Check Management System (ABCMS), DCDEE’s criminal background check system. • Quality Rating and Improvement System (QRIS), is North Carolina’s new star rating system for early childhood education facilities. QRIS is a systemic approach to assess, improve, and communicate the level of quality in child care. It encourages programs to engage in continuous quality improvement and families may use the star rating to make informed decisions when choosing a child care facility. Today it was explained that you need to review the new QRIS requirements, which includes three pathways to choose for the rated license process. As well it was explained that you need to have all staff members and their education in the WORKS system asap. Visit the DCDEE website https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated- License/QRIS-Modernization to learn more. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 5/16/2025 Number Present: 42 Completed Date: 5/16/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 02:00 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during a routine unannounced assessment. This facility operates with a Three (3) Star License issued on 6-8-23. The last annual compliance visit was conducted on 11-22-24. Today’s visit was conducted with you, Betty Walser, Co-Director. Upon arrival to the facility, I was greeted by you. The children were observed outside on the playground, engaged in free play in activity centers and completing handwashing routines. The caregivers were nurturing as they met the children’s needs. Today a walk-through was completed visiting the five (5) classrooms where children are in care. Compliance with capacity, supervision, discipline, attendance, program requirements, storage of hazardous substances, CPR & First Aid, permit restrictions, and the required postings was monitored as a partial assessment of applicable child care requirements. The following violation of child care requirements was cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 826 Gates to the fenced outdoor play area did not remain closed while children occupied the area. As the preschool-aged children played on the playground, the gate leading to the park lot of that playground was observed with the latch not secured and the gate was opened approximately four (4) inches. .0605(i) The above violation must be corrected immediately and a letter must be sent to me no later than 5-30-25 stating how the item was corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Safety: Supervision of children is the most important element in maintaining their safety. However, children often do the unexpected, for which caregivers supervising them are unprepared. Fences/gates are effective barriers to prevent or delay children’s access to hazards. Safety in this area is paramount and latched gates to the fencing can help ensure children are safe within the fenced area and not have access to the parking lot that is outside the fence. It was suggested that before going outside the gate is checked to ensure it is securely latched and while outside on the playground have staff stationed at/near the gate to ensure no one tampers with the latch. • During today’s visit you mentioned that during a speech therapy session a child received an injury while in the licensed space #1 (no children are enrolled in this space) with their therapist. You stated that the child was sitting in a navy-blue adult-size vintage cushioned rocking chair and was stimming and digging their hand between the cushion and arm rest. The child received a small cut on the index finger of their right hand from a pocket knife that was embedded in the chair. The cut did not require stitches or any professional medical attention. You stated that first aid was applied to the child’s finger with it being washed and cleaned with warm water and a band-aid applied. The child’s mother was contacted and an incident report was completed. The incident report was signed, filed in the child’s file and logged in the incident log which these items were observed completed during the visit today. You added that the embedded knife was removed from the chair and the premises. You explained that an inspection of the entire chair, other furniture, and even under carpets was completed to ensure no other hazards were present. No inappropriate items were observed today. You stated that you have no idea how the knife ended up in the chair and that you did not feel a staff member or anyone affiliated with center would have put the knife in the chair. You explained that the chair was a part of the toys and furnishings that were purchased with the facility when you became the owner back in December 2022. One of the staff members that was employed with the previous owner indicated that the previous owner purchased the chair from Offer Up, an online app that connects local buyers and sellers of various items. It appears that the pocket knife was in the chair when it was purchased by the previous owner and no one thought to check the chair. • Your lead in water results completed on 1-19-2023 from Clean Classrooms for Carolina Kids were observed today, however you need to complete your asbestos testing ASAP through the Clean Classrooms for Carolina Kids website, as it is showing “enrollment started.” • April 5-11, 2025 was the Week of the Young Child®, a chance to focus public attention on the needs of young children and their families and to recognize the early childhood programs and services that meet those needs. Get free materials on how early care and learning benefits N.C. in the Raise North Carolina Toolkit https://www.ncdhhs.gov/about/department-initiatives/raise-nc/toolkit. Explore and download the free suite of easy-to-use educational and promotional materials, including flyers, social media posts, graphics, videos, talking points and more to share with families and visitors. • Hold harmless has been extended until the new Quality Rating Improvement System (QRIS) (Star Rated License System) rules are implemented. The Governor signed Senate Bill 425 (now Session Law 2024-34), which includes the Quality Rating Improvement System (QRIS) modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. The proposed child care rules are proposed to go into effect August 2025. There will be three pathways for the QRIS Modernization: program assessment, classroom and instructional quality, and national accreditation. The QRIS Modernization gives licensed centers and family child care homes more flexibility to demonstrate quality. The new framework aims to provide providers with the opportunity to shine for what they are confident and good at. If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Check out the QRIS Modernization page for videos, new resources and updates at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. • Advocacy doesn’t have to be scary. The most influential change happens when passionate people get together to push for progress on a grassroots level. The North Carolina Association for the Education of Young Children, https://ncaeyc.org/training-events/, Advocacy Circle is a safe space to team up with other early education professionals and discuss localized ways to help our profession thrive. The NCAEYC Advocacy Circle is open to all individuals passionate about early education in North Carolina. Join the webinar https://us02web.zoom.us/meeting/register/hQLDZgyzTMGRfM0SaPKP0A#/registration on June 10th at 12 noon to1:00pm to learn more. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 11/22/2024 Number Present: 48 Completed Date: 11/22/2024 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. The last sanitation inspection was completed on 2-9-24 with an “Superior” classification. The last approved fire inspection was conducted on 7-30-24. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, Golden Child Development Center LLC was listed as “Current-Active.” Today’s visit was conducted with you, Jeannine Thompson, director of operations. I monitored the five (5) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision and engagement from the caregivers. The children were observed interacting in activity centers, running about outside on the playground, at the table as the caregiver was reviewing the letters to spell children’s names, and coming in from outdoors and completing handwashing routines. Lunch was observed being served and the children completed handwashing and toileting routines before naptime, where the children rested on cots with linens. The program requirements, along with equipment and furnishings were observed. Compliance with staff records was documented by you. New staff records, along with children’s records were reviewed today. Medications observed on the premises were monitored. This facility has transportation provided by a third party. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #5 the activity plan was dated November 4, 2024 - November 8, 2024. GS 110-91(12); .0508(a) 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. In space #2 the required age appropriate fine motor toys were not available, offered in sufficient quantity and to allow for a range of choices. .0510 (e ) (1)(A-G) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2, A&D Ointment for a child no longer enrolled was not returned to the parent. .0803(12) 871 Center staff did not comply with the safe sleep policy. On November 22, 2024, when the infants in space #2 were placed in cribs and on cots to sleep, documentation of visual checks of the sleeping infants were not completed at least every 15 minutes as required. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not on file for one (1) child care provider hired on October 24, 2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB Test results for one (1) child care provider hired on October 24, 2024 was not on file. .0701(a) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children's files did not contain permission for the children to play outside the fenced area. .1005(b)(4) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File did not contain current medication authorizations, medical action plans, the current allergy list, and current staff emergency information. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three (3) staff members employed for more than ninety (90) days do not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The above violations must be corrected immediately and a letter must be sent to me no later than 12-9-24 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Activity Plans: A posted and current activity plan provides a structured framework for children's learning, ensuring that activities are intentional, age-appropriate, and aligned with developmental goals, while also allowing caregivers to effectively assess progress and cater to individual needs within the classroom environment; essentially, it helps to guide a meaningful learning experience for young children. It was suggested that activity plans for the next week be submitted to management on Thursdays for approval. The activity plans can be posted on Friday evenings at 5:00pm prior to closing and on Monday morning at opening, a designated staff member can monitor each classroom to ensure that the current dated activity plan is posted in each classroom. Left Over Medication: Leftover medications should be disposed of because they pose a risk of accidental ingestion by children, which can be dangerous to their health, and proper disposal helps prevent potential misuse or access to medications by unauthorized individuals, protecting the safety of all children in the facility. It was suggested to set a reminder alarm in your phone/calendar email that once medication has been administered for the course of treatment, to send it home on that date. If the parent does not take the medication, it should be disposed of properly. Developmentally Appropriate Materials: Developmentally appropriate materials are crucial in a child care setting because they allow children to engage in play and learning activities that are tailored to their specific age and developmental stage, promoting optimal learning by preventing frustration from overly complex toys or boredom from overly simple ones, all while also supporting their physical, cognitive, social, and emotional growth through age-appropriate interactions with materials. Take inventory of your materials/toys in each classroom at least weekly to ensure you have the required materials in the correct quantity for each age group. Provide your staff or the designated person with a checklist of the required age appropriate materials for each age group and if materials are lacking, an order for the needed materials can be placed immediately. Outside the Fenced Area: Fencing is designed to keep children safe while playing outdoors, confining them to the designated play area and preventing outside dangers from getting to them, such as stray animals. Keeping children safe is the concern of every parent, and therefore the top priority of any business caring for children. It is important to allow children to explore their environment, while reducing or eliminating risk where possible. You must notify the parent that there may be times when children will participate in adequately supervised activities outside the fenced area and obtaining permission for children to play outside the fenced area is required. Remember this includes rides in a stroller, the fire truck or Kona Ice in the parking lot, etc. Use your children’s file checklist to ensure each child’s file contains a completed permission to play outside the fenced area. Ready to Go File: The Ready to Go File requirement is crucial because it acts as a readily accessible collection of critical information needed to quickly respond to an emergency situation, allowing staff to efficiently evacuate children, contact parents, and address specific needs during a crisis, ensuring the safety and well-being of all individuals in the facility. Your Ready to Go File notebook needs to be updated with all of the required paperwork. A Ready to Go File checklist was provided today for you to ensure required paperwork is added to your notebook. At least twice a month, your Ready to Go File should be monitored to ensure that it is up to date. The file should be updated when new staff are hired or staff is no longer employed and when new children enroll or disenroll, and/or when new medication is provided for a child or when the medication is no longer needed, and/or when a child has an allergy, the allergy list needs to be modified. It is suggested to mark your calendar or set an alarm to remind you at least every other week to update your EPR Plan/Ready to Go File. Infant Sleep Checks: Documented sleep visual checks every 15 minutes are crucial to minimize the risk of Sudden Infant Death Syndrome (SIDS) by ensuring infants are breathing normally and positioned safely while sleeping. The documentation provides a record that proper monitoring is occurring, which is required by child care regulations and is considered best practice for infant care. A sleep check form was provided for you today that may be easier for the caregiver to complete and maintain. It was suggested that management monitor the infant room daily to ensure that sleep checks are being documented and maintained for thirty (30) days as required. As well, monitor the count of these blank forms and when you see them running low, make additional copies. Child Maltreatment Training: Completing the required Recognizing and Responding to Suspicions of Child Maltreatment training is important because it equips childcare providers with the knowledge to identify potential signs of abuse or neglect, understand their legal responsibility to report suspected cases, and ultimately creates a safe and nurturing environment for children in their care by proactively preventing maltreatment. It is suggested to have caregivers take this training during the first two (2) weeks of employment to comply with the orientation requirements regarding maltreatment. Recognizing and Responding to Suspicions of Child Maltreatment training can be accessed on the Positive Childhood Alliance NC website, https://preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/, it is free of charge and counts toward Health and Safety Training requirements to be completed every five (5) years. Staff Medical Information: Federal law also requires that an employer keep all medical information confidential and in separate medical files. Any staff medical statements, any proof of tuberculosis test or screening, and any completed health questionnaires must be included in a staff member's medical file, which must be maintained separately from that staff member's individual personnel file. The most current health forms can be accessed on the DCDEE website: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. It was suggested to not let any new hire come into the facility to begin work without their completed staff medical report completed within the past 12 months and their negative TB test results or TB screening completed within the past 12 months. • There were a lot of duplicate paperwork in the files today that took additional time to review. A review of what paperwork should be in the files was given and you were shown how to use the files’ checklists. The checklist are valuable tools that when used can assure you have the required paperwork on file and can eliminate violations. • Today your emergency medication was stored on the top of a high cabinet in space #7. Only a taller person can access this storage for emergency medication. Consider finding a place in the classroom that is five (5) feet off the floor to store your emergency medication and place a label on brightly colored paper “Emergency Medication Here.” • Add more names to your emergency medical care plan to ensure that at all times there is someone listed on the form that is on the premises to complete the tasks documented. • Hold harmless has been extended until the new QRIS (Star Rated License System) rules are implemented (SB 425). • Keep an eye on your inbox for the 2024 annual license fee invoice. Invoices will be emailed to the facility address on file by 11-30-24. Online payments will be due by December 31, 2024. For help with the annual license fee, contact DCDEE_LF@dhhs.nc.gov. • Complete the Annual Immunization Report by 1-15-25. The reporting period for child care immunizations is now open. Reporting for 2024-2025 has been extended due to Hurricane Helene. Children have a grace period from requirements until 11-30-24, and reports will be accepted until 1-15-25. Send any questions regarding child care immunization reporting to immunization.reports@dhhs.nc.gov. • Please link your staff asap in the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 11/22/2024 Number Present: 48 Completed Date: 11/22/2024 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. The last sanitation inspection was completed on 2-9-24 with an “Superior” classification. The last approved fire inspection was conducted on 7-30-24. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, Golden Child Development Center LLC was listed as “Current-Active.” Today’s visit was conducted with you, Jeannine Thompson, director of operations. I monitored the five (5) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision and engagement from the caregivers. The children were observed interacting in activity centers, running about outside on the playground, at the table as the caregiver was reviewing the letters to spell children’s names, and coming in from outdoors and completing handwashing routines. Lunch was observed being served and the children completed handwashing and toileting routines before naptime, where the children rested on cots with linens. The program requirements, along with equipment and furnishings were observed. Compliance with staff records was documented by you. New staff records, along with children’s records were reviewed today. Medications observed on the premises were monitored. This facility has transportation provided by a third party. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #5 the activity plan was dated November 4, 2024 - November 8, 2024. GS 110-91(12); .0508(a) 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. In space #2 the required age appropriate fine motor toys were not available, offered in sufficient quantity and to allow for a range of choices. .0510 (e ) (1)(A-G) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2, A&D Ointment for a child no longer enrolled was not returned to the parent. .0803(12) 871 Center staff did not comply with the safe sleep policy. On November 22, 2024, when the infants in space #2 were placed in cribs and on cots to sleep, documentation of visual checks of the sleeping infants were not completed at least every 15 minutes as required. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not on file for one (1) child care provider hired on October 24, 2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB Test results for one (1) child care provider hired on October 24, 2024 was not on file. .0701(a) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children's files did not contain permission for the children to play outside the fenced area. .1005(b)(4) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File did not contain current medication authorizations, medical action plans, the current allergy list, and current staff emergency information. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three (3) staff members employed for more than ninety (90) days do not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The above violations must be corrected immediately and a letter must be sent to me no later than 12-9-24 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Activity Plans: A posted and current activity plan provides a structured framework for children's learning, ensuring that activities are intentional, age-appropriate, and aligned with developmental goals, while also allowing caregivers to effectively assess progress and cater to individual needs within the classroom environment; essentially, it helps to guide a meaningful learning experience for young children. It was suggested that activity plans for the next week be submitted to management on Thursdays for approval. The activity plans can be posted on Friday evenings at 5:00pm prior to closing and on Monday morning at opening, a designated staff member can monitor each classroom to ensure that the current dated activity plan is posted in each classroom. Left Over Medication: Leftover medications should be disposed of because they pose a risk of accidental ingestion by children, which can be dangerous to their health, and proper disposal helps prevent potential misuse or access to medications by unauthorized individuals, protecting the safety of all children in the facility. It was suggested to set a reminder alarm in your phone/calendar email that once medication has been administered for the course of treatment, to send it home on that date. If the parent does not take the medication, it should be disposed of properly. Developmentally Appropriate Materials: Developmentally appropriate materials are crucial in a child care setting because they allow children to engage in play and learning activities that are tailored to their specific age and developmental stage, promoting optimal learning by preventing frustration from overly complex toys or boredom from overly simple ones, all while also supporting their physical, cognitive, social, and emotional growth through age-appropriate interactions with materials. Take inventory of your materials/toys in each classroom at least weekly to ensure you have the required materials in the correct quantity for each age group. Provide your staff or the designated person with a checklist of the required age appropriate materials for each age group and if materials are lacking, an order for the needed materials can be placed immediately. Outside the Fenced Area: Fencing is designed to keep children safe while playing outdoors, confining them to the designated play area and preventing outside dangers from getting to them, such as stray animals. Keeping children safe is the concern of every parent, and therefore the top priority of any business caring for children. It is important to allow children to explore their environment, while reducing or eliminating risk where possible. You must notify the parent that there may be times when children will participate in adequately supervised activities outside the fenced area and obtaining permission for children to play outside the fenced area is required. Remember this includes rides in a stroller, the fire truck or Kona Ice in the parking lot, etc. Use your children’s file checklist to ensure each child’s file contains a completed permission to play outside the fenced area. Ready to Go File: The Ready to Go File requirement is crucial because it acts as a readily accessible collection of critical information needed to quickly respond to an emergency situation, allowing staff to efficiently evacuate children, contact parents, and address specific needs during a crisis, ensuring the safety and well-being of all individuals in the facility. Your Ready to Go File notebook needs to be updated with all of the required paperwork. A Ready to Go File checklist was provided today for you to ensure required paperwork is added to your notebook. At least twice a month, your Ready to Go File should be monitored to ensure that it is up to date. The file should be updated when new staff are hired or staff is no longer employed and when new children enroll or disenroll, and/or when new medication is provided for a child or when the medication is no longer needed, and/or when a child has an allergy, the allergy list needs to be modified. It is suggested to mark your calendar or set an alarm to remind you at least every other week to update your EPR Plan/Ready to Go File. Infant Sleep Checks: Documented sleep visual checks every 15 minutes are crucial to minimize the risk of Sudden Infant Death Syndrome (SIDS) by ensuring infants are breathing normally and positioned safely while sleeping. The documentation provides a record that proper monitoring is occurring, which is required by child care regulations and is considered best practice for infant care. A sleep check form was provided for you today that may be easier for the caregiver to complete and maintain. It was suggested that management monitor the infant room daily to ensure that sleep checks are being documented and maintained for thirty (30) days as required. As well, monitor the count of these blank forms and when you see them running low, make additional copies. Child Maltreatment Training: Completing the required Recognizing and Responding to Suspicions of Child Maltreatment training is important because it equips childcare providers with the knowledge to identify potential signs of abuse or neglect, understand their legal responsibility to report suspected cases, and ultimately creates a safe and nurturing environment for children in their care by proactively preventing maltreatment. It is suggested to have caregivers take this training during the first two (2) weeks of employment to comply with the orientation requirements regarding maltreatment. Recognizing and Responding to Suspicions of Child Maltreatment training can be accessed on the Positive Childhood Alliance NC website, https://preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/, it is free of charge and counts toward Health and Safety Training requirements to be completed every five (5) years. Staff Medical Information: Federal law also requires that an employer keep all medical information confidential and in separate medical files. Any staff medical statements, any proof of tuberculosis test or screening, and any completed health questionnaires must be included in a staff member's medical file, which must be maintained separately from that staff member's individual personnel file. The most current health forms can be accessed on the DCDEE website: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. It was suggested to not let any new hire come into the facility to begin work without their completed staff medical report completed within the past 12 months and their negative TB test results or TB screening completed within the past 12 months. • There were a lot of duplicate paperwork in the files today that took additional time to review. A review of what paperwork should be in the files was given and you were shown how to use the files’ checklists. The checklist are valuable tools that when used can assure you have the required paperwork on file and can eliminate violations. • Today your emergency medication was stored on the top of a high cabinet in space #7. Only a taller person can access this storage for emergency medication. Consider finding a place in the classroom that is five (5) feet off the floor to store your emergency medication and place a label on brightly colored paper “Emergency Medication Here.” • Add more names to your emergency medical care plan to ensure that at all times there is someone listed on the form that is on the premises to complete the tasks documented. • Hold harmless has been extended until the new QRIS (Star Rated License System) rules are implemented (SB 425). • Keep an eye on your inbox for the 2024 annual license fee invoice. Invoices will be emailed to the facility address on file by 11-30-24. Online payments will be due by December 31, 2024. For help with the annual license fee, contact DCDEE_LF@dhhs.nc.gov. • Complete the Annual Immunization Report by 1-15-25. The reporting period for child care immunizations is now open. Reporting for 2024-2025 has been extended due to Hurricane Helene. Children have a grace period from requirements until 11-30-24, and reports will be accepted until 1-15-25. Send any questions regarding child care immunization reporting to immunization.reports@dhhs.nc.gov. • Please link your staff asap in the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 11/22/2024 Number Present: 48 Completed Date: 11/22/2024 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. The last sanitation inspection was completed on 2-9-24 with an “Superior” classification. The last approved fire inspection was conducted on 7-30-24. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, Golden Child Development Center LLC was listed as “Current-Active.” Today’s visit was conducted with you, Jeannine Thompson, director of operations. I monitored the five (5) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision and engagement from the caregivers. The children were observed interacting in activity centers, running about outside on the playground, at the table as the caregiver was reviewing the letters to spell children’s names, and coming in from outdoors and completing handwashing routines. Lunch was observed being served and the children completed handwashing and toileting routines before naptime, where the children rested on cots with linens. The program requirements, along with equipment and furnishings were observed. Compliance with staff records was documented by you. New staff records, along with children’s records were reviewed today. Medications observed on the premises were monitored. This facility has transportation provided by a third party. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #5 the activity plan was dated November 4, 2024 - November 8, 2024. GS 110-91(12); .0508(a) 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. In space #2 the required age appropriate fine motor toys were not available, offered in sufficient quantity and to allow for a range of choices. .0510 (e ) (1)(A-G) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2, A&D Ointment for a child no longer enrolled was not returned to the parent. .0803(12) 871 Center staff did not comply with the safe sleep policy. On November 22, 2024, when the infants in space #2 were placed in cribs and on cots to sleep, documentation of visual checks of the sleeping infants were not completed at least every 15 minutes as required. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not on file for one (1) child care provider hired on October 24, 2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB Test results for one (1) child care provider hired on October 24, 2024 was not on file. .0701(a) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children's files did not contain permission for the children to play outside the fenced area. .1005(b)(4) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File did not contain current medication authorizations, medical action plans, the current allergy list, and current staff emergency information. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three (3) staff members employed for more than ninety (90) days do not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The above violations must be corrected immediately and a letter must be sent to me no later than 12-9-24 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Activity Plans: A posted and current activity plan provides a structured framework for children's learning, ensuring that activities are intentional, age-appropriate, and aligned with developmental goals, while also allowing caregivers to effectively assess progress and cater to individual needs within the classroom environment; essentially, it helps to guide a meaningful learning experience for young children. It was suggested that activity plans for the next week be submitted to management on Thursdays for approval. The activity plans can be posted on Friday evenings at 5:00pm prior to closing and on Monday morning at opening, a designated staff member can monitor each classroom to ensure that the current dated activity plan is posted in each classroom. Left Over Medication: Leftover medications should be disposed of because they pose a risk of accidental ingestion by children, which can be dangerous to their health, and proper disposal helps prevent potential misuse or access to medications by unauthorized individuals, protecting the safety of all children in the facility. It was suggested to set a reminder alarm in your phone/calendar email that once medication has been administered for the course of treatment, to send it home on that date. If the parent does not take the medication, it should be disposed of properly. Developmentally Appropriate Materials: Developmentally appropriate materials are crucial in a child care setting because they allow children to engage in play and learning activities that are tailored to their specific age and developmental stage, promoting optimal learning by preventing frustration from overly complex toys or boredom from overly simple ones, all while also supporting their physical, cognitive, social, and emotional growth through age-appropriate interactions with materials. Take inventory of your materials/toys in each classroom at least weekly to ensure you have the required materials in the correct quantity for each age group. Provide your staff or the designated person with a checklist of the required age appropriate materials for each age group and if materials are lacking, an order for the needed materials can be placed immediately. Outside the Fenced Area: Fencing is designed to keep children safe while playing outdoors, confining them to the designated play area and preventing outside dangers from getting to them, such as stray animals. Keeping children safe is the concern of every parent, and therefore the top priority of any business caring for children. It is important to allow children to explore their environment, while reducing or eliminating risk where possible. You must notify the parent that there may be times when children will participate in adequately supervised activities outside the fenced area and obtaining permission for children to play outside the fenced area is required. Remember this includes rides in a stroller, the fire truck or Kona Ice in the parking lot, etc. Use your children’s file checklist to ensure each child’s file contains a completed permission to play outside the fenced area. Ready to Go File: The Ready to Go File requirement is crucial because it acts as a readily accessible collection of critical information needed to quickly respond to an emergency situation, allowing staff to efficiently evacuate children, contact parents, and address specific needs during a crisis, ensuring the safety and well-being of all individuals in the facility. Your Ready to Go File notebook needs to be updated with all of the required paperwork. A Ready to Go File checklist was provided today for you to ensure required paperwork is added to your notebook. At least twice a month, your Ready to Go File should be monitored to ensure that it is up to date. The file should be updated when new staff are hired or staff is no longer employed and when new children enroll or disenroll, and/or when new medication is provided for a child or when the medication is no longer needed, and/or when a child has an allergy, the allergy list needs to be modified. It is suggested to mark your calendar or set an alarm to remind you at least every other week to update your EPR Plan/Ready to Go File. Infant Sleep Checks: Documented sleep visual checks every 15 minutes are crucial to minimize the risk of Sudden Infant Death Syndrome (SIDS) by ensuring infants are breathing normally and positioned safely while sleeping. The documentation provides a record that proper monitoring is occurring, which is required by child care regulations and is considered best practice for infant care. A sleep check form was provided for you today that may be easier for the caregiver to complete and maintain. It was suggested that management monitor the infant room daily to ensure that sleep checks are being documented and maintained for thirty (30) days as required. As well, monitor the count of these blank forms and when you see them running low, make additional copies. Child Maltreatment Training: Completing the required Recognizing and Responding to Suspicions of Child Maltreatment training is important because it equips childcare providers with the knowledge to identify potential signs of abuse or neglect, understand their legal responsibility to report suspected cases, and ultimately creates a safe and nurturing environment for children in their care by proactively preventing maltreatment. It is suggested to have caregivers take this training during the first two (2) weeks of employment to comply with the orientation requirements regarding maltreatment. Recognizing and Responding to Suspicions of Child Maltreatment training can be accessed on the Positive Childhood Alliance NC website, https://preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/, it is free of charge and counts toward Health and Safety Training requirements to be completed every five (5) years. Staff Medical Information: Federal law also requires that an employer keep all medical information confidential and in separate medical files. Any staff medical statements, any proof of tuberculosis test or screening, and any completed health questionnaires must be included in a staff member's medical file, which must be maintained separately from that staff member's individual personnel file. The most current health forms can be accessed on the DCDEE website: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. It was suggested to not let any new hire come into the facility to begin work without their completed staff medical report completed within the past 12 months and their negative TB test results or TB screening completed within the past 12 months. • There were a lot of duplicate paperwork in the files today that took additional time to review. A review of what paperwork should be in the files was given and you were shown how to use the files’ checklists. The checklist are valuable tools that when used can assure you have the required paperwork on file and can eliminate violations. • Today your emergency medication was stored on the top of a high cabinet in space #7. Only a taller person can access this storage for emergency medication. Consider finding a place in the classroom that is five (5) feet off the floor to store your emergency medication and place a label on brightly colored paper “Emergency Medication Here.” • Add more names to your emergency medical care plan to ensure that at all times there is someone listed on the form that is on the premises to complete the tasks documented. • Hold harmless has been extended until the new QRIS (Star Rated License System) rules are implemented (SB 425). • Keep an eye on your inbox for the 2024 annual license fee invoice. Invoices will be emailed to the facility address on file by 11-30-24. Online payments will be due by December 31, 2024. For help with the annual license fee, contact DCDEE_LF@dhhs.nc.gov. • Complete the Annual Immunization Report by 1-15-25. The reporting period for child care immunizations is now open. Reporting for 2024-2025 has been extended due to Hurricane Helene. Children have a grace period from requirements until 11-30-24, and reports will be accepted until 1-15-25. Send any questions regarding child care immunization reporting to immunization.reports@dhhs.nc.gov. • Please link your staff asap in the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 11/22/2024 Number Present: 48 Completed Date: 11/22/2024 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. The last sanitation inspection was completed on 2-9-24 with an “Superior” classification. The last approved fire inspection was conducted on 7-30-24. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, Golden Child Development Center LLC was listed as “Current-Active.” Today’s visit was conducted with you, Jeannine Thompson, director of operations. I monitored the five (5) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision and engagement from the caregivers. The children were observed interacting in activity centers, running about outside on the playground, at the table as the caregiver was reviewing the letters to spell children’s names, and coming in from outdoors and completing handwashing routines. Lunch was observed being served and the children completed handwashing and toileting routines before naptime, where the children rested on cots with linens. The program requirements, along with equipment and furnishings were observed. Compliance with staff records was documented by you. New staff records, along with children’s records were reviewed today. Medications observed on the premises were monitored. This facility has transportation provided by a third party. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #5 the activity plan was dated November 4, 2024 - November 8, 2024. GS 110-91(12); .0508(a) 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. In space #2 the required age appropriate fine motor toys were not available, offered in sufficient quantity and to allow for a range of choices. .0510 (e ) (1)(A-G) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2, A&D Ointment for a child no longer enrolled was not returned to the parent. .0803(12) 871 Center staff did not comply with the safe sleep policy. On November 22, 2024, when the infants in space #2 were placed in cribs and on cots to sleep, documentation of visual checks of the sleeping infants were not completed at least every 15 minutes as required. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not on file for one (1) child care provider hired on October 24, 2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB Test results for one (1) child care provider hired on October 24, 2024 was not on file. .0701(a) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children's files did not contain permission for the children to play outside the fenced area. .1005(b)(4) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File did not contain current medication authorizations, medical action plans, the current allergy list, and current staff emergency information. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three (3) staff members employed for more than ninety (90) days do not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The above violations must be corrected immediately and a letter must be sent to me no later than 12-9-24 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Activity Plans: A posted and current activity plan provides a structured framework for children's learning, ensuring that activities are intentional, age-appropriate, and aligned with developmental goals, while also allowing caregivers to effectively assess progress and cater to individual needs within the classroom environment; essentially, it helps to guide a meaningful learning experience for young children. It was suggested that activity plans for the next week be submitted to management on Thursdays for approval. The activity plans can be posted on Friday evenings at 5:00pm prior to closing and on Monday morning at opening, a designated staff member can monitor each classroom to ensure that the current dated activity plan is posted in each classroom. Left Over Medication: Leftover medications should be disposed of because they pose a risk of accidental ingestion by children, which can be dangerous to their health, and proper disposal helps prevent potential misuse or access to medications by unauthorized individuals, protecting the safety of all children in the facility. It was suggested to set a reminder alarm in your phone/calendar email that once medication has been administered for the course of treatment, to send it home on that date. If the parent does not take the medication, it should be disposed of properly. Developmentally Appropriate Materials: Developmentally appropriate materials are crucial in a child care setting because they allow children to engage in play and learning activities that are tailored to their specific age and developmental stage, promoting optimal learning by preventing frustration from overly complex toys or boredom from overly simple ones, all while also supporting their physical, cognitive, social, and emotional growth through age-appropriate interactions with materials. Take inventory of your materials/toys in each classroom at least weekly to ensure you have the required materials in the correct quantity for each age group. Provide your staff or the designated person with a checklist of the required age appropriate materials for each age group and if materials are lacking, an order for the needed materials can be placed immediately. Outside the Fenced Area: Fencing is designed to keep children safe while playing outdoors, confining them to the designated play area and preventing outside dangers from getting to them, such as stray animals. Keeping children safe is the concern of every parent, and therefore the top priority of any business caring for children. It is important to allow children to explore their environment, while reducing or eliminating risk where possible. You must notify the parent that there may be times when children will participate in adequately supervised activities outside the fenced area and obtaining permission for children to play outside the fenced area is required. Remember this includes rides in a stroller, the fire truck or Kona Ice in the parking lot, etc. Use your children’s file checklist to ensure each child’s file contains a completed permission to play outside the fenced area. Ready to Go File: The Ready to Go File requirement is crucial because it acts as a readily accessible collection of critical information needed to quickly respond to an emergency situation, allowing staff to efficiently evacuate children, contact parents, and address specific needs during a crisis, ensuring the safety and well-being of all individuals in the facility. Your Ready to Go File notebook needs to be updated with all of the required paperwork. A Ready to Go File checklist was provided today for you to ensure required paperwork is added to your notebook. At least twice a month, your Ready to Go File should be monitored to ensure that it is up to date. The file should be updated when new staff are hired or staff is no longer employed and when new children enroll or disenroll, and/or when new medication is provided for a child or when the medication is no longer needed, and/or when a child has an allergy, the allergy list needs to be modified. It is suggested to mark your calendar or set an alarm to remind you at least every other week to update your EPR Plan/Ready to Go File. Infant Sleep Checks: Documented sleep visual checks every 15 minutes are crucial to minimize the risk of Sudden Infant Death Syndrome (SIDS) by ensuring infants are breathing normally and positioned safely while sleeping. The documentation provides a record that proper monitoring is occurring, which is required by child care regulations and is considered best practice for infant care. A sleep check form was provided for you today that may be easier for the caregiver to complete and maintain. It was suggested that management monitor the infant room daily to ensure that sleep checks are being documented and maintained for thirty (30) days as required. As well, monitor the count of these blank forms and when you see them running low, make additional copies. Child Maltreatment Training: Completing the required Recognizing and Responding to Suspicions of Child Maltreatment training is important because it equips childcare providers with the knowledge to identify potential signs of abuse or neglect, understand their legal responsibility to report suspected cases, and ultimately creates a safe and nurturing environment for children in their care by proactively preventing maltreatment. It is suggested to have caregivers take this training during the first two (2) weeks of employment to comply with the orientation requirements regarding maltreatment. Recognizing and Responding to Suspicions of Child Maltreatment training can be accessed on the Positive Childhood Alliance NC website, https://preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/, it is free of charge and counts toward Health and Safety Training requirements to be completed every five (5) years. Staff Medical Information: Federal law also requires that an employer keep all medical information confidential and in separate medical files. Any staff medical statements, any proof of tuberculosis test or screening, and any completed health questionnaires must be included in a staff member's medical file, which must be maintained separately from that staff member's individual personnel file. The most current health forms can be accessed on the DCDEE website: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. It was suggested to not let any new hire come into the facility to begin work without their completed staff medical report completed within the past 12 months and their negative TB test results or TB screening completed within the past 12 months. • There were a lot of duplicate paperwork in the files today that took additional time to review. A review of what paperwork should be in the files was given and you were shown how to use the files’ checklists. The checklist are valuable tools that when used can assure you have the required paperwork on file and can eliminate violations. • Today your emergency medication was stored on the top of a high cabinet in space #7. Only a taller person can access this storage for emergency medication. Consider finding a place in the classroom that is five (5) feet off the floor to store your emergency medication and place a label on brightly colored paper “Emergency Medication Here.” • Add more names to your emergency medical care plan to ensure that at all times there is someone listed on the form that is on the premises to complete the tasks documented. • Hold harmless has been extended until the new QRIS (Star Rated License System) rules are implemented (SB 425). • Keep an eye on your inbox for the 2024 annual license fee invoice. Invoices will be emailed to the facility address on file by 11-30-24. Online payments will be due by December 31, 2024. For help with the annual license fee, contact DCDEE_LF@dhhs.nc.gov. • Complete the Annual Immunization Report by 1-15-25. The reporting period for child care immunizations is now open. Reporting for 2024-2025 has been extended due to Hurricane Helene. Children have a grace period from requirements until 11-30-24, and reports will be accepted until 1-15-25. Send any questions regarding child care immunization reporting to immunization.reports@dhhs.nc.gov. • Please link your staff asap in the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 6/26/2024 Number Present: 55 Completed Date: 6/26/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 12:00 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for a routine unannounced assessment. This facility currently operates with a 3 Star License issued on 6-8-23. Today’s visit was conducted with you, Tosha Holder, center director. Upon arrival to the facility, I was greeted by you. I did a walk-through of the three (3) classrooms in use, occupied by children. Compliance with capacity, supervision, discipline, attendance, program requirements, storage of hazardous substances, CPR & First Aid, permit restrictions, the required postings, and staff record documentation was monitored as a partial assessment of applicable child care requirements. No medications nor permission to administer medications were observed today. During the visit, the children were observed eating lunch, completing toileting and handwashing routines, and resting on cots with linens. A partial assessment of child care requirements was monitored during today’s visit. The following violations were cited and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. There was no lesson plan posted in space #9 and the lesson plan posted in space #7 was dated 6/3/24 - 6/7/24. GS 110-91(12); .0508(a) 542 The written feeding plan was not modified as the child's needs changed. The infant feeding schedules in space #1 were not updated to reflect current eating habits. 10 NCAC 09 .0902(a) The above violations must be corrected immediately and a corrective action letter must be sent to me no later than 7-10-24 stating how the violations have corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a corrective action letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestion that may be beneficial: • We discussed record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. As an administrator you must allow time to review all necessary documentation to ensure accuracy. It was suggested to post your lesson plans on Friday evening before closing for the next week, then that way they are ready to go for the next week. You can also set an alarm weekly on Monday mornings to go around to each classroom and ensure that a currently dated lesson plan is posted for each classroom. The observed lesson plans repeated the same activities and spaces were blank. Use the NC Foundations for Early Learning and Development (the blue book) to assist with creating lesson plans. There is on-line training in Moodle titled Intermediate Course of NC Foundations for Early Learning and Development that would be beneficial in understanding what is developmentally appropriate to teach children. On-line training modules on a variety of topics are available on Moodle on the DCDEE website. You and your staff will earn hours of on-going training if you complete Moodle modules. Log onto the DCDEE website at www.ncchildcare.nc.gov and click on Services and then click on DCDEE Moodle. To access Moodle, you will need to have created an NCID username and password. An infant feeding schedule is important because it provides the road map to feeding an infant in the manner that the parent(s) request. When a child’s eating habits change it is critical for the parent to update the feeding schedule letting staff know how to feed the child based on the child’s needs. Monitor the feeding schedules at least weekly to ensure they reflect the child’s current eating habits. • A suggestion was made to save the most recent child care requirements in Chapter 9 effective January 2024, to your desktop computer for easy access. • Playgrounds are often a hub of joy and activity for children, offering a space where they can run, jump, and play freely. However, as temperatures rise, so do the risks associated with hot surfaces on playgrounds. The scorching heat of the sun can turn slides, swings, and other equipment into potential burn hazards, causing burns and discomfort for children of all ages. To lessen these risks and ensure a safe environment for play, it's essential to inspect hot surface areas and implement cooling measures. It is important to check all equipment that children could touch with their hands, including handles, rails, platforms, slides, asphalt or concrete (if sitting during chalk play), rubber surfacing in the fall zones, steering wheels, monkey bars, geo dome climbers, swing seats, chains on swings, tire swings, tunnels that children can sit on or climb in, and anything metal or dark colored. One of the primary concerns that comes to mind during hot weather is the temperature of playground equipment. Metal slides and swings, in particular, can absorb and retain heat, becoming dangerously hot to the touch. Black rubber swing seats get hot. Darker colors heat faster than lighter colors. Children, unaware of the potential danger, may unintentionally come into contact with these heated surfaces, resulting in burns or severe discomfort. Additionally, rubberized surfaces such as those found in some playgrounds can also become excessively hot, posing a risk to bare skin. Regular inspections of playground equipment are crucial, especially during hot weather conditions. Maintenance personnel should routinely check for signs of excessive heat buildup on surfaces, focusing on areas that are exposed to direct sunlight. Using specialized tools like infrared thermometers can help accurately measure surface temperatures and identify potential hot spots. If during inspection hot spots are discovered several strategies can be employed to cool down these areas: Shading: Installing shade structures over playground equipment can significantly reduce direct exposure to sunlight, thereby lowering surface temperatures. This can be achieved through the use of canopies, umbrellas, or natural shade from trees. Cooling Mats: Placing cooling mats or pads on high-temperature surfaces can provide a protective barrier for children. These mats are designed to dissipate heat quickly, keeping the surface cooler and safer to touch. Misting stations may be another preventative measure and also a way to cool off. Water Play: Introducing water play elements such as misters or splash pads near playgrounds can help cool down surrounding areas. Not only does water play provide relief from the heat, but it also adds an element of fun for children. Timed Play: Scheduling playtime during cooler parts of the day, such as early morning or late afternoon, can minimize exposure to hot playground surfaces. Encouraging children to wear appropriate footwear and clothing can also help prevent burns. Educational Awareness: Educating children about the dangers of hot surfaces and encouraging them to test equipment for heat before use can empower them to make safer choices while playing. By implementing these measures and conducting regular inspections, playgrounds can remain safe and enjoyable spaces for children, even during the hottest months of the year. Prioritizing the cooling down of hot surface areas demonstrates a commitment to child safety and ensures that playgrounds continue to serve as places of fun and exploration for years to come. A copy of the Consumer Safety Products Commission Fact Sheet-Burn Safety Awareness on Playgrounds reviewed with you and a copy was made for future reference. It is important to cover this topic during orientation for all staff, so they are all aware of the potential danger of hot surfaces and they know the procedures to follow to prevent children from being burned. During today’s visit we tested pour in place tile, slides, sand and tricycle seats and handle bars, and the temperature was (what). Based on the chart below and the temperatures documented, a child could accidentally trip and the use their hands to catch themselves and obtain third degree burns within seconds. Any bare skin that touches the surface that is (what temperature) will create (second or third degree burns). Temperature of surface Second degree burn Third degree burn 113 2 hours 3 hours 116.6 20 minutes 45 minutes 118.4 15 minutes 20 minutes 120 8 minutes 10 minutes 124 2 minutes 4.2 minutes 131 17 seconds 30 seconds 140 3 seconds 5 seconds • Please link you and your staff asap. Center directors/owners can now access the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. The course is titled ABCMS Child Care Provider Portal Training - under the Early Childhood Professional Development Tab, then under the Criminal Background (CBC) tab. • Register asap for the Clean Classrooms for Carolina Kids program required pre-enrollment webinar https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/. The Clean Classrooms for Carolina Kids program helps fulfill North Carolina requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816) for public schools and child care facilities related to lead in water, lead-based paint, and asbestos. The goal is to identify and eliminate exposure to lead and asbestos hazards where North Carolina children learn and play. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any questions or concerns, please do not hesitate to contact me. Bridggette Campbell PO Box 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 6/26/2024 Number Present: 55 Completed Date: 6/26/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 12:00 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for a routine unannounced assessment. This facility currently operates with a 3 Star License issued on 6-8-23. Today’s visit was conducted with you, Tosha Holder, center director. Upon arrival to the facility, I was greeted by you. I did a walk-through of the three (3) classrooms in use, occupied by children. Compliance with capacity, supervision, discipline, attendance, program requirements, storage of hazardous substances, CPR & First Aid, permit restrictions, the required postings, and staff record documentation was monitored as a partial assessment of applicable child care requirements. No medications nor permission to administer medications were observed today. During the visit, the children were observed eating lunch, completing toileting and handwashing routines, and resting on cots with linens. A partial assessment of child care requirements was monitored during today’s visit. The following violations were cited and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. There was no lesson plan posted in space #9 and the lesson plan posted in space #7 was dated 6/3/24 - 6/7/24. GS 110-91(12); .0508(a) 542 The written feeding plan was not modified as the child's needs changed. The infant feeding schedules in space #1 were not updated to reflect current eating habits. 10 NCAC 09 .0902(a) The above violations must be corrected immediately and a corrective action letter must be sent to me no later than 7-10-24 stating how the violations have corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a corrective action letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestion that may be beneficial: • We discussed record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. As an administrator you must allow time to review all necessary documentation to ensure accuracy. It was suggested to post your lesson plans on Friday evening before closing for the next week, then that way they are ready to go for the next week. You can also set an alarm weekly on Monday mornings to go around to each classroom and ensure that a currently dated lesson plan is posted for each classroom. The observed lesson plans repeated the same activities and spaces were blank. Use the NC Foundations for Early Learning and Development (the blue book) to assist with creating lesson plans. There is on-line training in Moodle titled Intermediate Course of NC Foundations for Early Learning and Development that would be beneficial in understanding what is developmentally appropriate to teach children. On-line training modules on a variety of topics are available on Moodle on the DCDEE website. You and your staff will earn hours of on-going training if you complete Moodle modules. Log onto the DCDEE website at www.ncchildcare.nc.gov and click on Services and then click on DCDEE Moodle. To access Moodle, you will need to have created an NCID username and password. An infant feeding schedule is important because it provides the road map to feeding an infant in the manner that the parent(s) request. When a child’s eating habits change it is critical for the parent to update the feeding schedule letting staff know how to feed the child based on the child’s needs. Monitor the feeding schedules at least weekly to ensure they reflect the child’s current eating habits. • A suggestion was made to save the most recent child care requirements in Chapter 9 effective January 2024, to your desktop computer for easy access. • Playgrounds are often a hub of joy and activity for children, offering a space where they can run, jump, and play freely. However, as temperatures rise, so do the risks associated with hot surfaces on playgrounds. The scorching heat of the sun can turn slides, swings, and other equipment into potential burn hazards, causing burns and discomfort for children of all ages. To lessen these risks and ensure a safe environment for play, it's essential to inspect hot surface areas and implement cooling measures. It is important to check all equipment that children could touch with their hands, including handles, rails, platforms, slides, asphalt or concrete (if sitting during chalk play), rubber surfacing in the fall zones, steering wheels, monkey bars, geo dome climbers, swing seats, chains on swings, tire swings, tunnels that children can sit on or climb in, and anything metal or dark colored. One of the primary concerns that comes to mind during hot weather is the temperature of playground equipment. Metal slides and swings, in particular, can absorb and retain heat, becoming dangerously hot to the touch. Black rubber swing seats get hot. Darker colors heat faster than lighter colors. Children, unaware of the potential danger, may unintentionally come into contact with these heated surfaces, resulting in burns or severe discomfort. Additionally, rubberized surfaces such as those found in some playgrounds can also become excessively hot, posing a risk to bare skin. Regular inspections of playground equipment are crucial, especially during hot weather conditions. Maintenance personnel should routinely check for signs of excessive heat buildup on surfaces, focusing on areas that are exposed to direct sunlight. Using specialized tools like infrared thermometers can help accurately measure surface temperatures and identify potential hot spots. If during inspection hot spots are discovered several strategies can be employed to cool down these areas: Shading: Installing shade structures over playground equipment can significantly reduce direct exposure to sunlight, thereby lowering surface temperatures. This can be achieved through the use of canopies, umbrellas, or natural shade from trees. Cooling Mats: Placing cooling mats or pads on high-temperature surfaces can provide a protective barrier for children. These mats are designed to dissipate heat quickly, keeping the surface cooler and safer to touch. Misting stations may be another preventative measure and also a way to cool off. Water Play: Introducing water play elements such as misters or splash pads near playgrounds can help cool down surrounding areas. Not only does water play provide relief from the heat, but it also adds an element of fun for children. Timed Play: Scheduling playtime during cooler parts of the day, such as early morning or late afternoon, can minimize exposure to hot playground surfaces. Encouraging children to wear appropriate footwear and clothing can also help prevent burns. Educational Awareness: Educating children about the dangers of hot surfaces and encouraging them to test equipment for heat before use can empower them to make safer choices while playing. By implementing these measures and conducting regular inspections, playgrounds can remain safe and enjoyable spaces for children, even during the hottest months of the year. Prioritizing the cooling down of hot surface areas demonstrates a commitment to child safety and ensures that playgrounds continue to serve as places of fun and exploration for years to come. A copy of the Consumer Safety Products Commission Fact Sheet-Burn Safety Awareness on Playgrounds reviewed with you and a copy was made for future reference. It is important to cover this topic during orientation for all staff, so they are all aware of the potential danger of hot surfaces and they know the procedures to follow to prevent children from being burned. During today’s visit we tested pour in place tile, slides, sand and tricycle seats and handle bars, and the temperature was (what). Based on the chart below and the temperatures documented, a child could accidentally trip and the use their hands to catch themselves and obtain third degree burns within seconds. Any bare skin that touches the surface that is (what temperature) will create (second or third degree burns). Temperature of surface Second degree burn Third degree burn 113 2 hours 3 hours 116.6 20 minutes 45 minutes 118.4 15 minutes 20 minutes 120 8 minutes 10 minutes 124 2 minutes 4.2 minutes 131 17 seconds 30 seconds 140 3 seconds 5 seconds • Please link you and your staff asap. Center directors/owners can now access the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. The course is titled ABCMS Child Care Provider Portal Training - under the Early Childhood Professional Development Tab, then under the Criminal Background (CBC) tab. • Register asap for the Clean Classrooms for Carolina Kids program required pre-enrollment webinar https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/. The Clean Classrooms for Carolina Kids program helps fulfill North Carolina requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816) for public schools and child care facilities related to lead in water, lead-based paint, and asbestos. The goal is to identify and eliminate exposure to lead and asbestos hazards where North Carolina children learn and play. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any questions or concerns, please do not hesitate to contact me. Bridggette Campbell PO Box 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GOLDEN CHILD DEVELOPMENT CENTER Facility ID: 92003883 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 49 Completed Date: 12/7/2023 Age: From 0 To 4 Total Minutes: 480 Time In: 10:20 AM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 6-8-23. The last sanitation inspection was completed on 2-9-23 with a “Superior” classification. The last approved fire inspection was conducted on 5-10-23. The NC Secretary of State website was reviewed on 12-7-23 and the corporation’s name, Golden Child Development LLC was listed as “Current-Active.” Today’s visit was conducted with you, Tosha Holder, center director. I monitored the seven (7) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision. The children were observed at the table coloring with markers, engaged in activity centers, on the carpet with books, and outside on the playground running about. Appropriate handwashing routines were also observed as the children sang the alphabet song while washing their hands. The program requirements, along with equipment and furnishings were also observed. Compliance with staff records was documented by you. New staff records, along with children’s records were reviewed today. It was stated by you that this facility does not provide transportation but the parents contract out with a third-party transportation service. You explained that the van observed on the premises is maintained on the premises and used for transportation by a third-party transportation service, not affiliated with Golden Child Development Center. Medications and permission to administer medications were also monitored today. The following violations of child care requirements were observed during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. An activity plan for the school-agers in space #9 was not available. Activity plans throughout the facility were not dated with a current date. GS 110-91(12); .0508(a) 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. .0510 (e ) (1)(A-G) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Benedryl was unlocked on a shelf in space #3. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic was located under the diaper changing tables and puzzle pieces were in plastic zip bags on a shelf accessible to children in space #5. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #3 documentation of visually checking sleeping infants was not completed as required. .0606(g) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Children's files did not contain permission to play outside the fenced area. .1005(b)(4) The above violations must be corrected immediately and a corrective action letter must be sent to me no later than 12-21-23 stating how the violations have been corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a corrective action letter can be emailed to: bridggette.campbell@dhhs.nc.gov. If I do not receive your letter by 12-21-23, a return visit to your program may be made to monitor for compliance of the violations. Additional violations may be documented if the item has not been corrected or addressed. The following were discussed with you during today’s visit: • Your annual fire inspection is due by 5-10-24. Please go the City of Raleigh Office of the Fire Marshal - Inspection / Fire Watch Request page to request your annual fire inspection at least one month prior to the annual date of 5-10-24. • Add names of staff that are present during 2nd shift to your Emergency Medical Care Plan. • Finish entering your EPR Plan in the Risk Management Portal by 12-8-23. Print the completed EPR Plan and place it into the Ready to Go File, with all the other required paperwork for the Ready to Go File. • Since a third-party provides transportation, it was suggested to place documentation in your files regarding the third-party transportation’s information to include, their name, contact person, insurance information, information on the vehicle used to transport children, driver information, etc. The form to use when children go on a field trip using the third party transportation was discussed today. • Extensive time was spent trying to review children’s files due to the amount of paperwork in each file. Today we reviewed the items that are required to be in each child’s file and you developed an order for which these files would be maintained for ease of review. • It was suggested that you get a cover for your Bye Bye Buggy or store it inside. There is potential for standing water in the seats and eventual rusting. • You stated that you would gather age appropriate toys from your resource room which contains toys to rotate or if the appropriate toys were not available you would purchase the required toys. • Use a permission form specific to sunscreen, do not document permission to administer sunscreens on a diaper cream form. • Today you mentioned wanting to increase to 4 stars through education standard points. Please submit your staff information so I can look at their education to determine if you are eligible to increase to 4 stars. • There are a few changes to the Annual License Fee process this year. All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. All invoices will be emailed by December 1, 2023 and will include the invoice number and total amount due. All payments are due no later than December 31, 2023. Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. Specialists are available with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. A flyer with the challenging behaviors hotline information was provided today. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any questions or concerns, please do not hesitate to contact me. Bridggette Campbell PO Box 865 Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times