Childtime Learning Center

10A NCAC 09 .0803 · Violation

Name of Operation: Childtime Learning Center Facility ID: 92004021 Consultant: WANDA FOWLER Operation Type: Center Case Number: Visit Date: 6/22/2026 Number Present: 51 Completed Date: 6/22/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 11:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. This documentation was reviewed with you, but I was experiencing technical difficulties, so I will email a copy of the visit summary documentation when I return to the office Upon arrival, I was greeted by the center director, Elizabeth Lala, and we conducted a general walk through of the indoor and outdoor learning environments. It was meal time so I observed most of the children eating lunch or preparing for rest time. I also observed infant rest time and a story time in another classroom. RATED LICENSE STATUS The program operates with a 1-star rated license issued on 12/3/25. All staff should be registered and have their education assessed through WORKS. Best practice recommends that this be completed as a part of new employee orientation and then updated as staff education changes INSPECTIONS The last sanitation inspection was completed on 6/1/26. The last fire inspection was completed on 5/11/26. The inspector did not complete a fire inspection checklist during the visit. This form is available on the DCDEE website in the Provider’s Document tab. Please contact your fire inspector and ask them to complete the checklist. Email me the checklist when it is received. The last documented fire drill was conducted on 5/29/26. The last documented lock down or shelter-in-place drill was conducted on 4/28/26. The last documented playground inspection was conducted on 6/1/26. MONITORING During this visit a full assessment of Child Care Requirements was conducted. The facility was assessed using items noted on the Annual Compliance for Centers checklist. The status of the owner, Childtime Childcare, Inc., is listed as current and active on the NC Secretary of State’s website. Staff on-going training was assessed from 7/1/25 – 6/30/26. The following violations were observed and recorded during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One child's medication authorization form expired 6/9/26. 10A NCAC 09 .0803(4)(6-9) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One child's medical action plan expired in Feb. 2026. .0801(b) The above violations must be corrected immediately. By 7/6/26 please email me a signed letter of compliance. Before the letter is sent, all violations should be corrected; please contact me if additional time is needed to correct a specific violation. Include the following in your letter: facility ID number, list the item number describing how and when the violations were corrected and tell me how you plan to maintain compliance in the future with each item. If the compliance action letter is not received by the due date another visit to the center may be made and additional violations may be added. COMPLIANCE HISTORY Prior to today’s visit, the compliance history score for the center was 98%. According to NC General Statute 110-90 (4) (d) all facilities must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months. TECHNICAL ASSISTANCE Administering medications is a great service for parents, but to ensure that medications are administered properly it is important that all child care requirements are met. One child’s medication authorization form for an epi-pen expired 6/9/26 and the child’s Allergy Care Plan expired in February 2026. The medication authorization form for emergency medications is valid for 6 months and the allergy care plan is valid for 1 year. Center staff should routinely check medication and accompanying documents and remind parents when updates are needed. . REMINDERS The director’s education is not assessed in WORKS and I was unable to determine if she is qualified as a director. Liz stated that she has contacted WORKS numerous times and is unable to speak with anyone. Please continue trying to contact WORKS to see what information is needed. One staff member, with the initials K.F. is due to renew her criminal background check in November 2026. Staff can renew their qualification letters up to 6 months prior to the expiration date. CONSULTATION With the extreme heat conditions we have been experiencing, we are cautioning all programs to closely monitor the temperatures of playground surfaces. During a recent visit, a consultant found that the artificial turf, in an unshaded area, was hot to touch. This could result in children being burned while playing outdoors. I left a handout with you today titled, “Protecting Children from Thermal Burns.” This handout discussed prevention and treatment options should a child experience a burn. Child Care facilities are required to test their drinking and cooking water for lead every three years. Your water was last tested for lead on 2/11/25. In addition, child care facilities are now required to test for lead-based paint and asbestos hazards in their buildings. The center was determined to be exempt for this testing. ACCESS TO THE ABCMS SYSTEM: The center is registered and using this system. I provided you with a copy of the center’s roster and we discussed the edits that should be completed. AGENCY UPDATES Please check the DCDEE website frequently for updates and changes to child care requirements and the new QRIS requirements. If you need assistance, please contact me at wanda.fowler@dhhs.nc.gov or by phone at 919 218-0988. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childtime Learning Center Facility ID: 92004021 Consultant: WANDA FOWLER Operation Type: Center Case Number: 0226-098L Visit Date: 2/19/2026 Number Present: 41 Completed Date: 2/19/2026 Age: From 0 To 5 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Upon arrival, I was greeted by the center assistant director, Lateefah Pittman. We discussed the nature of the report, and she accompanied me to the classroom named in the report. During today’s visit, there were children, and staff members present. The facility currently has a 1 star-rated license issued on 12/3/25. There were concerns related to staff/child ratios Upon arrival, Latifah accompanied me on a general walk- through of the facility. I observed groups of children engaged in free play, parents arriving with children and infant rest time. I checked ratios upon arrival and then approximately 1 hour later. All rooms were compliant with staff child ratios during today’s visit. I then proceeded to the office and requested staff payroll records and face to name transition sheets for February 9-13, 2026. I briefly reviewed the face to name transition sheets provided and confirmed that on 2/12/26, there was on teacher present with 11 infants from 7:05 am – 8:02 am. Lateefah stated that their team lead typically assists in that room during that time, however, there was only one teacher’s name on the transition sheet. A partial assessment of child care requirements was conducted during today’s visit. The following violation of the Child Care Requirements was observed or confirmed during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On 2/12/26, there was on teacher present with 11 infants for approximately 1 hour. GS 110-91(7);.0713(a-d) Due to the nature of the violation, I will make a follow-up visit to confirm compliance with staff child ratio requirements. COMPLIANCE HISTORY The facility’s overall Compliance History Score is currently 100%. To maintain minimal licensing requirements, the program’s compliance history my not drop below 75%. INVESTIGATION STATUS Based on a review of records provided by the center, I was able to determine that lapses in compliance with the Child Care Requirements have occurred, therefore the concerns related to staff/child ratios are SUBSTANTIATED. TECHNICAL ASSISTANCE The following items were discussed during today's visit. You may want to consider them to avoid potential violations or improve the quality of your program. Adhering to staff/child ratios ensures that children are safe, and that staff are adequately able to supervise and interact with the children. A classroom must always maintain staff/child ratios. Center staff should notify the administrator when they reach the maximum number of children permitted, so that staff child ratios are maintained. If another child arrives before a 2nd staff member is present parents should be asked to wait until coverage can be provided. If groups are routinely out of ratio in the early mornings or late afternoons, then staff schedules should be adjusted to ensure compliance with the required ratios. If the center is understaffed, then children must be turned away and not accepted into care, to ensure that proper staff child ratios are maintained. Keep in mind that staff/child ratios and maximum group sizes are based on the youngest child present in the classroom. Center staff should accurately document the times when children are present and sign in and out of the classrooms to accurately reflect the time they are counted in the staff child ratios. If the records that staff use to track transition the children is inaccurate, this could potentially lead to confusion and lapses in supervision, which may endanger a child. It also makes it difficult to confirm that the center is complaint with licensing requirements if a report is filed. We discussed today some strategies that may help classroom staff to maintain more accurate attendance records. CONSULTATION G.S. 110-91(7)a 1 was amended last year to permit an increase in the maximum group size for infants and toddlers. This means, if there is a sufficient amount of space, as outlined in child care rule .1401(f), for 15, 18, or 20 children, they can increase their group size. Prior to increasing their group size, the center must send the consultant notice that they are increasing their group size. The substantiation of any allegation may result in the center being issued an administrative action. CONTACT INFORMATION If you have any questions or need additional information, I can be reached at 919 218-0988 or wanda.fowler@dhhs.nc.gov. My supervisor, Holli Hemby, can be reached at holli.hemby@dhhs.nc.gov or 919 819-9363 if I am unavailable. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childtime Learning Center Facility ID: 92004021 Consultant: WANDA FOWLER Operation Type: Center Case Number: 0226-098L Visit Date: 2/19/2026 Number Present: 41 Completed Date: 2/19/2026 Age: From 0 To 5 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Upon arrival, I was greeted by the center assistant director, Lateefah Pittman. We discussed the nature of the report, and she accompanied me to the classroom named in the report. During today’s visit, there were children, and staff members present. The facility currently has a 1 star-rated license issued on 12/3/25. There were concerns related to staff/child ratios Upon arrival, Latifah accompanied me on a general walk- through of the facility. I observed groups of children engaged in free play, parents arriving with children and infant rest time. I checked ratios upon arrival and then approximately 1 hour later. All rooms were compliant with staff child ratios during today’s visit. I then proceeded to the office and requested staff payroll records and face to name transition sheets for February 9-13, 2026. I briefly reviewed the face to name transition sheets provided and confirmed that on 2/12/26, there was on teacher present with 11 infants from 7:05 am – 8:02 am. Lateefah stated that their team lead typically assists in that room during that time, however, there was only one teacher’s name on the transition sheet. A partial assessment of child care requirements was conducted during today’s visit. The following violation of the Child Care Requirements was observed or confirmed during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On 2/12/26, there was on teacher present with 11 infants for approximately 1 hour. GS 110-91(7);.0713(a-d) Due to the nature of the violation, I will make a follow-up visit to confirm compliance with staff child ratio requirements. COMPLIANCE HISTORY The facility’s overall Compliance History Score is currently 100%. To maintain minimal licensing requirements, the program’s compliance history my not drop below 75%. INVESTIGATION STATUS Based on a review of records provided by the center, I was able to determine that lapses in compliance with the Child Care Requirements have occurred, therefore the concerns related to staff/child ratios are SUBSTANTIATED. TECHNICAL ASSISTANCE The following items were discussed during today's visit. You may want to consider them to avoid potential violations or improve the quality of your program. Adhering to staff/child ratios ensures that children are safe, and that staff are adequately able to supervise and interact with the children. A classroom must always maintain staff/child ratios. Center staff should notify the administrator when they reach the maximum number of children permitted, so that staff child ratios are maintained. If another child arrives before a 2nd staff member is present parents should be asked to wait until coverage can be provided. If groups are routinely out of ratio in the early mornings or late afternoons, then staff schedules should be adjusted to ensure compliance with the required ratios. If the center is understaffed, then children must be turned away and not accepted into care, to ensure that proper staff child ratios are maintained. Keep in mind that staff/child ratios and maximum group sizes are based on the youngest child present in the classroom. Center staff should accurately document the times when children are present and sign in and out of the classrooms to accurately reflect the time they are counted in the staff child ratios. If the records that staff use to track transition the children is inaccurate, this could potentially lead to confusion and lapses in supervision, which may endanger a child. It also makes it difficult to confirm that the center is complaint with licensing requirements if a report is filed. We discussed today some strategies that may help classroom staff to maintain more accurate attendance records. CONSULTATION G.S. 110-91(7)a 1 was amended last year to permit an increase in the maximum group size for infants and toddlers. This means, if there is a sufficient amount of space, as outlined in child care rule .1401(f), for 15, 18, or 20 children, they can increase their group size. Prior to increasing their group size, the center must send the consultant notice that they are increasing their group size. The substantiation of any allegation may result in the center being issued an administrative action. CONTACT INFORMATION If you have any questions or need additional information, I can be reached at 919 218-0988 or wanda.fowler@dhhs.nc.gov. My supervisor, Holli Hemby, can be reached at holli.hemby@dhhs.nc.gov or 919 819-9363 if I am unavailable. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times