Chesterbrook Academy

GS 110-91 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 92000485 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 3/18/2026 Number Present: 73 Completed Date: 3/18/2026 Age: From 2 To 5 Total Minutes: 220 Time In: 12:40 PM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Five (5) Star License that was issued on 6-20-25. The last sanitation inspection was completed on 7-18-25 with an “Superior” classification. The last approved fire inspection was conducted on 8-28-25. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, SEG Inc. was listed as “Current-Active.” Today’s visit was conducted with you, Cindy Brusca, the center director. I monitored the five (5) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements indoors using the annual compliance monitoring checklist. The renovated playground space was observed today. You have installed approved turf, added space for soccer lessons, four (4) new pieces of stationary equipment, and a giant 4-in-a-Row Connect Game. You also showed me the children’s oasis outside of space #1. You have created a tranquil garden where the children have planted pansies, tulips, lemon balm, violas, and will soon start to plant herbs and vegetables. There are 10 planters in their garden and birds frequent the beautiful blue bird feeder/house and there is a suncatcher reflecting light. The children can sit and relax or have snacks at the three (3) handicap picnic tables in the garden. Today children were observed completed daily activities with adequate supervision and engagement from the caregivers. The children were observed at the table with manipulatives, in circle time where the caregiver was reading a book to the children, engaged in activity centers, and the children were observed completing toileting and handwashing routines. The program requirements, along with equipment and furnishings were observed. Compliance with staff records was documented by you. New staff records, along with children’s records were reviewed today. Medication observed on the premises were also monitored. This facility does not provide transportation. The following violation of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #5 was dated March 9 to March 13, 2026. GS 110-91(12); .0508(a) The following were discussed with you during today’s visit: • It was recommended to post the updated November 2025 version of the Summary of the NC Law & Rules for Child Care Centers that was emailed to you today. • Quality Rating and Improvement System (QRIS), is North Carolina’s new star rating system for early childhood education facilities. QRIS is a systemic approach to assess, improve, and communicate the level of quality in child care. Today the exit interview was being completed with COGNIA and they indicated a recommendation of full COGNIA accreditation with no monitoring. You have intentions on applying for Pathway 3: Accreditation Pathway once you receive the COGNIA accreditation, which should occur within the next six (6) to (8) eight weeks. • It is strongly recommended that staff complete the NC Foundations for Early Learning and Development training. The purpose of the North Carolina Foundations for Early Learning and Development is to establish a framework that supports the healthy development and school readiness of children from birth to age 5. This framework is designed to guide early childhood caregivers in creating an environment that fosters learning and development. This 5-hour course provides a clear set of expectations and goals that caregivers can use to plan and implement their teaching practices for supporting children in their learning and development. The NC Foundations for Early Learning and Development training is offered online and is self-paced/on demand by Southwestern Child Development Commission for $30. Search other agencies for NC Foundations for Early Learning and Development training or go to the Southwestern Child Development Commission’s website, https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-11ebece9245249e7a933b85b26b40fba to register. • Free Adult Mental Health First Aid Training is being offered by UNC School of Social Work and the NCDHHS Division of Child Development and Early Education. Be prepared to support those around you by getting certified in Mental Health First Aid. Mental Health First Aid teaches the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help. In the free course, you learn risk factors and warning signs for mental health and addiction concerns, strategies to help someone in both crisis and non-crisis situations, and where to turn for help. Register here, https://ncmhfa.unc.edu/adult-mhfa-for-child-development-and-early-educators/. • The NC Institute for Child Development Professionals (NCICDP) began offering on-demand online trainings for Early Childhood professionals. Some sessions are developed originally as online trainings and others are live webinar events that were recorded and then adapted to an online on-demand format. Currently the NCICDP is offering these two trainings, Salary Scale Toolkit Level 1 Training and Professional Burnout in ECE: You Can’t Give to Others What You Don’t Have. Visit the online trainings at https://www.ncicdp.org/on-demand-trainings/. If there are any issues or questions about the Institute trainings, please reach out to Ashley Allen at ashleya@ncicdp.org and/or Erin Speer Smith at erins@ncicdp.org. • Another training opportunity is through Early Learning Instruction for Teachers (eLift). Choose from over 100 courses available on-demand, live/virtual, and in-person with flexible payment options, including individual memberships, group memberships, and single courses from $5! Early Learning Academies, Training for High School CTE programs, Pre-Apprenticeships, and Apprenticeship NC are also available. For more information, visit the Southwestern Child Development Commission Website or email darby.karen@swcdcinc.org or elift@swcdcinc.org. • For a limited time child care providers can receive FREE access to CDA coursework and additional high-quality professional development from the early childhood experts at Teaching Strategies sponsored by the Division of Child Development and Early Education Preschool Development Grant. This coursework is live and on-demand with over 400 hours of continuing education units (CEU) courses https://teachingstrategies.com/north-carolina-pdtm/. • FYI the Playground Safety Training is now titled “Outdoor Play & Learning.” You may receive training credit for both trainings. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • Sign up to receive updates via email of the weekly publication of the Raise NC Newsletter, on the Division’s website, https://ncchildcare.ncdhhs.gov/ at the bottom of the home page. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell 2201 Mail Service Center Raleigh, NC 27699-2200 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 92000485 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 4/7/2025 Number Present: 72 Completed Date: 4/7/2025 Age: From 2 To 6 Total Minutes: 185 Time In: 00:00 PM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 12-5-24. The last sanitation inspection was completed on 3-5-25 with an “Superior” classification. The last approved fire inspection was conducted on 9-3-24. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, SEG Inc. was listed as “Current-Active.” Today’s visit was conducted with you, Cindy Brusca, the center director. I monitored the five (5) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements indoors using the annual compliance monitoring checklist. There were rain showers today and the outdoor environment was not monitored, however you did state that new playground equipment and poured rubber surfacing would be installed this summer. Children completed daily activities with adequate supervision and engagement from the caregivers. The children were observed at the table coloring with crayons, in circle time where the caregiver was reading a book to the children, engaged in activity centers, and the children were observed completing toileting and handwashing routines. The program requirements, along with equipment and furnishings were observed. Compliance with staff records was documented by you. New staff records, along with children’s records were reviewed today. Medication observed on the premises were also monitored. This facility does not provide transportation. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4 there was no permission to administer Benadryl to a child. 10A NCAC 09 .0803(1)(a & b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. The Seizure Action Plan in space #1 was dated 8-7-23. .0801(b) The above violations must be corrected immediately and a letter must be sent to me no later than 4-21-25 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance was provided with the following suggestions that may be beneficial: Medication Authorization: Any medication on the premises must be labeled with the child’s name or a prescription label, be accompanied by a permission slip, filled out completely with the parent/guardian’s signature and date. Set a reminder to review/update medications in each classroom. You must remember the “five rights” of medication use: the right child, the right medication, the right time, the right dose, and the right route—all of which are generally regarded as a standard for safe medication practices. You and the caregivers must know what medication the parent/guardian authorized to be administered and how the parent/guardian wants medication given. If documentation is required after the medication is administered, then documentation with the required information must be completed and kept on file for six months. Having clear, detailed procedures for obtaining administered medication protects children from mistakes that can affect their health. It was suggested to reiterate in your monthly newsletter to parents that medication must accompany a signed permission slip and it was suggested all staff complete training on administering medications. Contact your Child Care Health Consultant, Latasha Hopkins (919) 795-2234 latasha.hopkins@wake.gov to schedule training on medications. Medical Action Plans: Medical action plans are important to be completed by parents because they outline what a child needs to manage their medical condition during the day and what steps to take in emergencies. Medical action plans keep children safe by providing written information about their medical conditions and specific directions for staff to follow and the medical action plan ensures that medical management and risk minimization plans are in place for every child with a diagnosed medical care need or allergy. Remind staff that any allergy, asthma, seizure, or diabetes medication should accompany a completed medical action plan and the action plan must be updated annually. Set reminders often to check medications for the required medical action plans. • Remember to keep on file, all manufacture instructions from your new playground installation and from your poured rubber surfacing. • Emergency medications were observed locked, please refrain from locking these medications to ensure ease of access. These medications do not have to be locked, just maintained 5 feet off the floor. • You inquired about access to the ABCMS Portal to connect your staff today. As we looked at the ABCMS Provider portal, your NCID did not allow you access. After inquiring with a representative from the Criminal Record Check Unit, they indicated that you would need to set up a new individual NCID username name and password. Once you have access to the Provider Portal, please connect/link you and your staff asap. Ensure staff know their NCID Username and Password and that you have scanned their driver’s license/IDs. If you need assistance, please reach out to the NCID Help Desk at 919-754-6000 or 800-722-3946, or visit https://it.nc.gov/support/ncid/reset-password-unlock-account. • An updated summary of the law poster was emailed to you today. Please post this most recent version of the summary of the law. • Today you indicated that you are considering completing the ECERS-R assessment in order to renew your star rated license. If you decide to have the assessments completed, please submit your star rated license reapplication and a request will be submitted to have the ECERS-R completed. Once the ECERS-R results are received, an Environment Rating Scales visit will be conducted to review the assessments. You provided your staff education, and it will be verified in the WORKS system to determine points earned in education standards. • April 5-11, 2025 is the Week of the Young Child®, a chance to focus public attention on the needs of young children and their families and to recognize the early childhood programs and services that meet those needs. Get free materials on how early care and learning benefits N.C. in the Raise North Carolina Toolkit https://www.ncdhhs.gov/about/department-initiatives/raise-nc/toolkit. Explore and download the free suite of easy-to-use educational and promotional materials, including flyers, social media posts, graphics, videos, talking points and more to share with families and visitors. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 92000485 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 4/7/2025 Number Present: 72 Completed Date: 4/7/2025 Age: From 2 To 6 Total Minutes: 185 Time In: 00:00 PM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 12-5-24. The last sanitation inspection was completed on 3-5-25 with an “Superior” classification. The last approved fire inspection was conducted on 9-3-24. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, SEG Inc. was listed as “Current-Active.” Today’s visit was conducted with you, Cindy Brusca, the center director. I monitored the five (5) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements indoors using the annual compliance monitoring checklist. There were rain showers today and the outdoor environment was not monitored, however you did state that new playground equipment and poured rubber surfacing would be installed this summer. Children completed daily activities with adequate supervision and engagement from the caregivers. The children were observed at the table coloring with crayons, in circle time where the caregiver was reading a book to the children, engaged in activity centers, and the children were observed completing toileting and handwashing routines. The program requirements, along with equipment and furnishings were observed. Compliance with staff records was documented by you. New staff records, along with children’s records were reviewed today. Medication observed on the premises were also monitored. This facility does not provide transportation. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4 there was no permission to administer Benadryl to a child. 10A NCAC 09 .0803(1)(a & b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. The Seizure Action Plan in space #1 was dated 8-7-23. .0801(b) The above violations must be corrected immediately and a letter must be sent to me no later than 4-21-25 stating how the items were corrected and a plan to maintain compliance with the requirements. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a correction letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance was provided with the following suggestions that may be beneficial: Medication Authorization: Any medication on the premises must be labeled with the child’s name or a prescription label, be accompanied by a permission slip, filled out completely with the parent/guardian’s signature and date. Set a reminder to review/update medications in each classroom. You must remember the “five rights” of medication use: the right child, the right medication, the right time, the right dose, and the right route—all of which are generally regarded as a standard for safe medication practices. You and the caregivers must know what medication the parent/guardian authorized to be administered and how the parent/guardian wants medication given. If documentation is required after the medication is administered, then documentation with the required information must be completed and kept on file for six months. Having clear, detailed procedures for obtaining administered medication protects children from mistakes that can affect their health. It was suggested to reiterate in your monthly newsletter to parents that medication must accompany a signed permission slip and it was suggested all staff complete training on administering medications. Contact your Child Care Health Consultant, Latasha Hopkins (919) 795-2234 latasha.hopkins@wake.gov to schedule training on medications. Medical Action Plans: Medical action plans are important to be completed by parents because they outline what a child needs to manage their medical condition during the day and what steps to take in emergencies. Medical action plans keep children safe by providing written information about their medical conditions and specific directions for staff to follow and the medical action plan ensures that medical management and risk minimization plans are in place for every child with a diagnosed medical care need or allergy. Remind staff that any allergy, asthma, seizure, or diabetes medication should accompany a completed medical action plan and the action plan must be updated annually. Set reminders often to check medications for the required medical action plans. • Remember to keep on file, all manufacture instructions from your new playground installation and from your poured rubber surfacing. • Emergency medications were observed locked, please refrain from locking these medications to ensure ease of access. These medications do not have to be locked, just maintained 5 feet off the floor. • You inquired about access to the ABCMS Portal to connect your staff today. As we looked at the ABCMS Provider portal, your NCID did not allow you access. After inquiring with a representative from the Criminal Record Check Unit, they indicated that you would need to set up a new individual NCID username name and password. Once you have access to the Provider Portal, please connect/link you and your staff asap. Ensure staff know their NCID Username and Password and that you have scanned their driver’s license/IDs. If you need assistance, please reach out to the NCID Help Desk at 919-754-6000 or 800-722-3946, or visit https://it.nc.gov/support/ncid/reset-password-unlock-account. • An updated summary of the law poster was emailed to you today. Please post this most recent version of the summary of the law. • Today you indicated that you are considering completing the ECERS-R assessment in order to renew your star rated license. If you decide to have the assessments completed, please submit your star rated license reapplication and a request will be submitted to have the ECERS-R completed. Once the ECERS-R results are received, an Environment Rating Scales visit will be conducted to review the assessments. You provided your staff education, and it will be verified in the WORKS system to determine points earned in education standards. • April 5-11, 2025 is the Week of the Young Child®, a chance to focus public attention on the needs of young children and their families and to recognize the early childhood programs and services that meet those needs. Get free materials on how early care and learning benefits N.C. in the Raise North Carolina Toolkit https://www.ncdhhs.gov/about/department-initiatives/raise-nc/toolkit. Explore and download the free suite of easy-to-use educational and promotional materials, including flyers, social media posts, graphics, videos, talking points and more to share with families and visitors. • Did you know that if you do not login on to any of the DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. It is strongly suggested to set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • The NC Child Care Health and Safety Resource Center is a valuable resource where you can find skills-based training and technical assistance from your Child Care Health Consultant on specific medications or health conditions, as well as the new poster on Stand-Up Changing Procedures. Sign up for their quarterly newsletter and find updated resources at www.healthychildcare.unc.edu or 800-367-2229, choose option 1, then 2. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 92000485 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 10/3/2024 Number Present: 58 Completed Date: 10/3/2024 Age: From 3 To 5 Total Minutes: 310 Time In: 10:40 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 2-14-23. The last sanitation inspection was completed on 3-5-24 with an “Superior” classification. The last approved fire inspection was conducted on 9-3-24. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, SEG, Incorporated was listed as “Current-Active.” Today’s visit was conducted with you, Kelsey Desrosiers, office administrator. I monitored the five (5) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision and engagement from the caregivers. The children were observed in circle time where the caregiver was reading the children a book, another group of children were learning about the letter “G” and making “grape art“ in the shape of the letter G, another group of children were celebrating “hat day” and the children paraded around showing off their hats. Other activities occurred, as one group of children had a volcano experiment, and another group measured with string the distance from one place to another on a map. The caregivers were nurturing and attentive as they assisted the children with the daily routines. The program requirements, along with equipment and furnishings were observed. Compliance with staff records will be documented by you. New staff records, along with children’s records were reviewed today. Medication observed on the premises was monitored. This facility does not provide transportation. The following violation of child care requirements was cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One child care provider hired on 8-19-24 did not have a medical report on file. 10A NCAC 09 .0701(a) The above violation must be corrected immediately and a corrective action letter must be sent to me no later than 10-17-24 describing accurately and in detail, how and when the violation was corrected and a plan to prevent future violations. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a corrective action letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Staff Medical Report: Receiving a caregiver’s staff medical report prior to employment is critical because the physical examination and the statement from a licensed health care professional indicates whether a caregiver is mentally and physically capable of taking care of children. The main purpose of the physical exam is to maintain the health and safety of all children enrolled at the facility. • Please send to me your completed staff and training worksheets tomorrow. • Hold harmless has been extended until the new QRIS (Star Rated License System) rules are implemented (SB 425). Providers that were in Cohort 1 are not required to continue with a rated license assessment unless preferring to, and providers in Cohort 2 do not need to start any preparation year assessment unless preferring to move forward with an assessment. Moving forward with Environment Rating Scales Assessments are optional and up to your discretion at this time. • Please link you and your staff asap. Center directors/owners can now access the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. The course is titled ABCMS Child Care Provider Portal Training - under the Early Childhood Professional Development Tab, then under the Criminal Background (CBC) tab. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 92000485 Consultant: BRIDGGETTE CAMPBELL Operation Type: Center Case Number: Visit Date: 10/3/2024 Number Present: 58 Completed Date: 10/3/2024 Age: From 3 To 5 Total Minutes: 310 Time In: 10:40 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements for an annual compliance assessment. This facility currently operates with a Three (3) Star License that was issued on 2-14-23. The last sanitation inspection was completed on 3-5-24 with an “Superior” classification. The last approved fire inspection was conducted on 9-3-24. The NC Secretary of State website was reviewed today and this facility’s corporation’s name, SEG, Incorporated was listed as “Current-Active.” Today’s visit was conducted with you, Kelsey Desrosiers, office administrator. I monitored the five (5) classrooms in use for compliance with staff/child ratios, supervision, and staff interaction/discipline. The program was also monitored for health and safety requirements both indoors and outdoors using the annual compliance monitoring checklist. Children completed daily activities with adequate supervision and engagement from the caregivers. The children were observed in circle time where the caregiver was reading the children a book, another group of children were learning about the letter “G” and making “grape art“ in the shape of the letter G, another group of children were celebrating “hat day” and the children paraded around showing off their hats. Other activities occurred, as one group of children had a volcano experiment, and another group measured with string the distance from one place to another on a map. The caregivers were nurturing and attentive as they assisted the children with the daily routines. The program requirements, along with equipment and furnishings were observed. Compliance with staff records will be documented by you. New staff records, along with children’s records were reviewed today. Medication observed on the premises was monitored. This facility does not provide transportation. The following violation of child care requirements was cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance was provided. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One child care provider hired on 8-19-24 did not have a medical report on file. 10A NCAC 09 .0701(a) The above violation must be corrected immediately and a corrective action letter must be sent to me no later than 10-17-24 describing accurately and in detail, how and when the violation was corrected and a plan to prevent future violations. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. My mailing address is: PO Box 865, Knightdale, NC 27545-0865 or a corrective action letter can be emailed to: bridggette.campbell@dhhs.nc.gov. The following were discussed with you during today’s visit: • Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. • Technical Assistance was provided with the following suggestions that may be beneficial: Staff Medical Report: Receiving a caregiver’s staff medical report prior to employment is critical because the physical examination and the statement from a licensed health care professional indicates whether a caregiver is mentally and physically capable of taking care of children. The main purpose of the physical exam is to maintain the health and safety of all children enrolled at the facility. • Please send to me your completed staff and training worksheets tomorrow. • Hold harmless has been extended until the new QRIS (Star Rated License System) rules are implemented (SB 425). Providers that were in Cohort 1 are not required to continue with a rated license assessment unless preferring to, and providers in Cohort 2 do not need to start any preparation year assessment unless preferring to move forward with an assessment. Moving forward with Environment Rating Scales Assessments are optional and up to your discretion at this time. • Please link you and your staff asap. Center directors/owners can now access the Automated Background Check Management System (ABCMS), the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. The course is titled ABCMS Child Care Provider Portal Training - under the Early Childhood Professional Development Tab, then under the Criminal Background (CBC) tab. • Please continue to visit DCDEE’s website for child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time and cooperation. If you have any further questions or concerns, please contact me. Bridggette Campbell PO BOX 865, Knightdale, NC 27545-0865 bridggette.campbell@dhhs.nc.gov (919) 819-9357 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times