Bright Haven Academy

G.S. 110-90 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 4/14/2026 Number Present: 49 Completed Date: 4/14/2026 Age: From 0 To 7 Total Minutes: 169 Time In: 09:17 AM Time Out: 12:06 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with NC childcare requirements during your routine unannounced visit. The facility’s last annual compliance visit was on June 24thth, 2025. A checklist was used to note the requirements I monitored today. My visit was conducted with owner, Stacey Outland. I informed you that an additional discussion will be had during your annual compliance visit. The center currently operates with a 3- star license, operating at 30sq. ft. inside, & enhanced space. During today’s visit we discussed QRIS pathway to the stars and the three pathway options. I had you navigate the division’s website www.ncchildcare.nc.gov and visit the QRIS modernization page and showed you the videos, documents and forms for you to review and make a decision on which pathway you’d like to pursue. I asked that you complete the staff education worksheet to determine the education star rating while you make your pathway decision. There are six classroom spaces in this facility, there are five open with enrollment with ages zero through school- age five. The children were observed participating in teacher directed & free play activities today both inside and outside. During the walkthrough to obtain enrollment and conduct my observations I monitored the required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, program requirements, equipment, furnishings, indoor and outdoor environments. Transportation requirements were not reviewed today as this facility does not transport enrolled children. All transportation is provided by the parents of enrolled children. VERIFICATION OF RECORDS: *Last fire inspection= 5/14/2025- and approved for daytime care only. Please send me the paperwork following your 2026 visit. *Sanitation inspection= 7/14/2025- with 6 demerits and a superior rating *On April 7th, 2026- I reviewed the NC Secretary of State’s website and observed Christian Business Venture Inc. owner of the facility (Bright Haven Academy) listed as current/active. *EPR plan last updated- 5/14/2025 *Fire drill- 3/25/2026 *Lockdown drill-3/31/2026 *Playground inspection- 3/27/2026 * ABCMS- not complete and a violation was cited *The following item of non-compliance were observed today. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS provider portal and individual portals have not been created per NC Childcare requirements. G.S. 110-90.2 & .2703(r) A violation of childcare requirements was cited during your visit, and a letter of corrective action is required on or before April 28th, 2026. Please submit your letter via email to the address listed below. Make sure the letter documents the item number, how you corrected it and how you will keep in compliance going forward. *****TECHNICAL ASSISTANCE/REMINDERS: ******* • A violation of childcare requirements related to ABCMS criminal record portal requirement was cited during today’s visit. I asked you to review my emails with attachments to complete the provider portal and individual staff portals to link all employees to the center. We also spoke with Serena Luke, from the criminal records unit for assistance and left you with her contact information if you need assistance when creating your portal. Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 6/24/2025 Number Present: 47 Completed Date: 6/24/2025 Age: From 0 To 5 Total Minutes: 154 Time In: 09:05 AM Time Out: 11:39 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during your annual compliance visit. The facility’s last annual compliance visit was on July 9th, 2025. A checklist was used to note the requirements I monitored today. Staff and children’s records were monitored today. My visit was conducted with the Co-director/owner, Stacey Outland. The center currently operates with a 3- star license, operating at 30sq. ft. inside, & enhanced space. There are six classroom spaces in this facility and they are all open with enrollment with ages zero through pre-school age five. The children were observed participating in teacher directed & free play activities today both inside and outside. During the walkthrough to obtain enrollment and conduct my observations I monitored the required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, program requirements, equipment, furnishings, indoor and outdoor environments. Transportation requirements were not reviewed today as this facility does not transport enrolled children. All transportation is provided by the parents of enrolled children. VERIFICATION OF RECORDS: *Last fire inspection= 3/3/2025- and approved for daytime care only. Please send me the paperwork following your 2026 visit. *Sanitation inspection= 5/9/2024- with 24 demerits and an approved rating- spoke with sanitation and confirmed with a supervisor that the inspector will be contacted to conduct a visit. *On June 24th, 2025- I reviewed the NC Secretary of State’s website and observed Christian Business Venture Inc. owner of the facility (Bright Haven Academy) listed as current/active. *EPR plan last updated- 5/14/2025 *Fire drill- 6/23/2025 @ 10:30 am *Lockdown drill- 1/27/2025- a violation was cited *Playground inspection- 6/11/2025 *The following items of non-compliance were observed today. Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The facility utilizes the pro-care app it only documents the time the child is put down and woke up for nap. The teachers need to document the checks every 15 minutes. .0606(g) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff person did not complete their requalification by the expiration date of 2/14/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Director stated that staff completed training but there were staff that did not have cards on file to show proof of training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Director stated that staff completed training but there were staff that did not have cards on file to show proof of training. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A staff person whose qualified until 3/14/2030 did not have a letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal requirement has not been completed G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A drill has not been conducted since 1/27/2025. One should have been conducted by April 27th, 2025. .0604(u);.0302(d)(8) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff who have been employed for five years or who completed training at a prior employer and began employ immediately after completion did not complete their health and safety training by their expiration date of their initial training date. .1103(b) Violations of childcare requirements were cited during your visit and a letter of corrective action is required on or before July 8th, 2025. Please submit your letter via email to the address listed below. Make sure the letter documents the item number, how you corrected it and how you will keep in compliance going forward. *****TECHNICAL ASSISTANCE/REMINDERS: ******* During today’s visit we had the following discussions: • The following technical assistance was provided regarding sanitation inspection. Although the inspector cannot schedule a visit at your facility if you see the date the year before is coming near please contact your inspector and make them aware you need a visit. • Violations of childcare requirements related to criminal records were cited today, one being a criminal record letter not being renewed prior to expiration, that staff person has five days from today to complete the process and submit their letter to you. If the process is not completed within five days the staff will not be able to return to work until they have completed the process. Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. The CBC process must be completed before a person can begin work; therefore, a Qualification Letter must be on file prior to employment. Any employee in a licensed childcare facility who is ever left alone with a child or group of children for any length of time must have a background check completed through the Division of Child Development and Early Education (DCDEE). A CBC must be completed every five years. An expiration date is listed on each Qualification Letter. Submissions can be made six months before the expiration date. Operators will need to be proactive and make staffing decisions and arrangements in advance to avoid non-compliance with this and other DCDEE staffing requirements. Having applicants submit a copy of their Qualification Letter along with their resume and application can facilitate a shorter selection and hiring process. Criminal background checks must be completed online. To complete online criminal background check applications, go to www.ncchildcare.nc.gov/general/dhhscrc.asp. The $26.50 payment is a part of the online criminal background check application process. Fingerprints must be completed through LIVESCAN at your local county sheriff’s office. If you have any questions regarding the criminal background check process, dial 1-800-859-0829 and ask for the criminal background unit. • Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a childcare facility. It is also a way to for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility were provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. • within 3 Months - • 1.CPR/First Aid: • a. Must be approved agency • b. Face-to-face only; no on-line or blended courses • c. Counts for Health & Safety Training • d. Renew every two years before the expiration date on the certification card (does not count towards on-going training hours) • e. At least one person with current CPR/First Aid must always be on-site. If transporting children a staff member with current CPR/First must be in the vehicle. • Health and Safety training: To access DCDEE Moodle: see instructions below. • To access the health and safety training, once logged into Moodle, please complete the following steps: • 1. From my courses, drop down and select “View More” • 2. Scroll down to the end of the page, look on the right side under “My Courses” and select “All courses” • 3. Select “Early Childhood Professional Development” • 4. Select “Regulatory” • 5. Select “CCDF – Health and Safety in Childcare” and “Medication in Child Care” • If further assistance is needed, please reach out to Amia Eaton, Training and Program Development Consultant. Amia can also be reached by phone at 984-272-7017. OR • • Health & Safety Training: • a. Complete training in 11 topic areas (not all may apply to your center) • b. Document on Health & Safety Training Record (available on DCDEE website) • c. After 1st year, complete training in each topic area at least every five years, except for CPR/First Aid (every 2 years) and Safe Sleep Training (every 3 years) Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 6/24/2025 Number Present: 47 Completed Date: 6/24/2025 Age: From 0 To 5 Total Minutes: 154 Time In: 09:05 AM Time Out: 11:39 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during your annual compliance visit. The facility’s last annual compliance visit was on July 9th, 2025. A checklist was used to note the requirements I monitored today. Staff and children’s records were monitored today. My visit was conducted with the Co-director/owner, Stacey Outland. The center currently operates with a 3- star license, operating at 30sq. ft. inside, & enhanced space. There are six classroom spaces in this facility and they are all open with enrollment with ages zero through pre-school age five. The children were observed participating in teacher directed & free play activities today both inside and outside. During the walkthrough to obtain enrollment and conduct my observations I monitored the required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, program requirements, equipment, furnishings, indoor and outdoor environments. Transportation requirements were not reviewed today as this facility does not transport enrolled children. All transportation is provided by the parents of enrolled children. VERIFICATION OF RECORDS: *Last fire inspection= 3/3/2025- and approved for daytime care only. Please send me the paperwork following your 2026 visit. *Sanitation inspection= 5/9/2024- with 24 demerits and an approved rating- spoke with sanitation and confirmed with a supervisor that the inspector will be contacted to conduct a visit. *On June 24th, 2025- I reviewed the NC Secretary of State’s website and observed Christian Business Venture Inc. owner of the facility (Bright Haven Academy) listed as current/active. *EPR plan last updated- 5/14/2025 *Fire drill- 6/23/2025 @ 10:30 am *Lockdown drill- 1/27/2025- a violation was cited *Playground inspection- 6/11/2025 *The following items of non-compliance were observed today. Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The facility utilizes the pro-care app it only documents the time the child is put down and woke up for nap. The teachers need to document the checks every 15 minutes. .0606(g) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff person did not complete their requalification by the expiration date of 2/14/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Director stated that staff completed training but there were staff that did not have cards on file to show proof of training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Director stated that staff completed training but there were staff that did not have cards on file to show proof of training. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A staff person whose qualified until 3/14/2030 did not have a letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal requirement has not been completed G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A drill has not been conducted since 1/27/2025. One should have been conducted by April 27th, 2025. .0604(u);.0302(d)(8) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff who have been employed for five years or who completed training at a prior employer and began employ immediately after completion did not complete their health and safety training by their expiration date of their initial training date. .1103(b) Violations of childcare requirements were cited during your visit and a letter of corrective action is required on or before July 8th, 2025. Please submit your letter via email to the address listed below. Make sure the letter documents the item number, how you corrected it and how you will keep in compliance going forward. *****TECHNICAL ASSISTANCE/REMINDERS: ******* During today’s visit we had the following discussions: • The following technical assistance was provided regarding sanitation inspection. Although the inspector cannot schedule a visit at your facility if you see the date the year before is coming near please contact your inspector and make them aware you need a visit. • Violations of childcare requirements related to criminal records were cited today, one being a criminal record letter not being renewed prior to expiration, that staff person has five days from today to complete the process and submit their letter to you. If the process is not completed within five days the staff will not be able to return to work until they have completed the process. Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. The CBC process must be completed before a person can begin work; therefore, a Qualification Letter must be on file prior to employment. Any employee in a licensed childcare facility who is ever left alone with a child or group of children for any length of time must have a background check completed through the Division of Child Development and Early Education (DCDEE). A CBC must be completed every five years. An expiration date is listed on each Qualification Letter. Submissions can be made six months before the expiration date. Operators will need to be proactive and make staffing decisions and arrangements in advance to avoid non-compliance with this and other DCDEE staffing requirements. Having applicants submit a copy of their Qualification Letter along with their resume and application can facilitate a shorter selection and hiring process. Criminal background checks must be completed online. To complete online criminal background check applications, go to www.ncchildcare.nc.gov/general/dhhscrc.asp. The $26.50 payment is a part of the online criminal background check application process. Fingerprints must be completed through LIVESCAN at your local county sheriff’s office. If you have any questions regarding the criminal background check process, dial 1-800-859-0829 and ask for the criminal background unit. • Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a childcare facility. It is also a way to for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility were provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. • within 3 Months - • 1.CPR/First Aid: • a. Must be approved agency • b. Face-to-face only; no on-line or blended courses • c. Counts for Health & Safety Training • d. Renew every two years before the expiration date on the certification card (does not count towards on-going training hours) • e. At least one person with current CPR/First Aid must always be on-site. If transporting children a staff member with current CPR/First must be in the vehicle. • Health and Safety training: To access DCDEE Moodle: see instructions below. • To access the health and safety training, once logged into Moodle, please complete the following steps: • 1. From my courses, drop down and select “View More” • 2. Scroll down to the end of the page, look on the right side under “My Courses” and select “All courses” • 3. Select “Early Childhood Professional Development” • 4. Select “Regulatory” • 5. Select “CCDF – Health and Safety in Childcare” and “Medication in Child Care” • If further assistance is needed, please reach out to Amia Eaton, Training and Program Development Consultant. Amia can also be reached by phone at 984-272-7017. OR • • Health & Safety Training: • a. Complete training in 11 topic areas (not all may apply to your center) • b. Document on Health & Safety Training Record (available on DCDEE website) • c. After 1st year, complete training in each topic area at least every five years, except for CPR/First Aid (every 2 years) and Safe Sleep Training (every 3 years) Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 3/27/2025 Number Present: 47 Completed Date: 3/27/2025 Age: From 0 To 5 Total Minutes: 69 Time In: 09:32 AM Time Out: 10:41 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor NC Childcare requirements during a routine unannounced visit. The facilities last annual compliance visit was on July 9th, 2024. A checklist was used to note the requirements I monitored today. The center currently operates with a 3- star license, operating at 30sq. ft. inside, & enhanced space. There are six classroom spaces open with enrollment from zero through preschool age five. There was one school-age child present who is the child of a staff member. A violation of childcare requirements was cited for not having a file available for review for this child. The children were observed participating in teacher directed & free play activities. Children in the preschool room with ages four and five were observed participating in dramatic/imaginary play, it was a joy to watch all children interacting and working together. In the classroom children ages three and four children were observed participating in tabletop activities including coloring, painting and using scissors. During the walkthrough to obtain enrollment and conduct my observations I monitored for required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, program requirements, equipment, furnishings, indoor and outdoor environments. Transportation requirements were not reviewed today as this facility does not transport enrolled children. All transportation is provided by the parents of enrolled children. VERIFICATION OF RECORDS: * Fire Drills= 3/10/2025 @ 10:25am and took 3 mins. 10 seconds * Playground Inspection= 2/11/2025 * Shelter in place Drill = 1/27/2025 @ 3:30pm and took 3 mins. 45 seconds * EPR plan revised = 7/22/2024 * Clean water for Carolina Kids: Water: 10/10/2024 Lead paint- 9/10/2024- exempt no action required Asbestos- 11/22/2024- inspection conducted no actions required due to no findings. *The following violation was cited today Violation Number Comment Rule 1328 Children's records were not made available for review. An enrolled school-age child of a center staff member did not have a file available for review. G.S. 110-91(9) *****TECHNICAL ASSISTANCE/REMINDERS: ******* A violation of childcare requirements was cited during today’s visit and requires a letter of corrective action by April 10th, 2025, please list your name, id#, item # and how you corrected the violation and how you will keep in compliance going forward. We discussed making sure that you develop a record keeping system for children’s records that promotes organization and efficiency. Administrative staff must allow Record keeping is one of the most time-consuming tasks associated with administering a childcare program. It is an important part of licensure. Review children’s files often to ensure the program maintains accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency sit time to review all necessary documentation prior to children’s start date to confirm all required documentation is complete before the child is left at the childcare facility. A checklist is available on the DCDEE website under provider, provider documents/forms. The checklist may be placed at the front of each file. Information stored in the same order as it is listed on the checklist will create consistency and make it easier to maintain and monitor. As an administrator, it is your responsibility to review all employment documentation and verify that the required documents are received within the specified time frame. Using a checklist to check and date receipt of documents will help you track employment documents. A children’s file checklist is available on the DCDEE website under the Provider tab and provider documents links. Medical Exams - A medical exam is required to be on file within 30 days of enrollment and must be completed within one year of the date of enrollment. This ensures you have all the information you need to provide appropriate care for each child and how to proceed with medical attention if the need arises. This also helps identify any allergies or other health related information. Infant-Toddler Safe Sleep and SIDS Training (ITS-SIDS): Although the cause of many sudden infant deaths may not be known, researchers believe that some infants develop in a manner that makes it challenging for them to be aroused or to breathe when they experience a life-threatening challenge during sleep. Use of safe sleep policies, continued education of parents/guardians, expanded training efforts for childcare professionals, statewide regulations and mandates, and increased monitoring and observation of infants while they are sleeping are critical to reduce the risk of sudden infant death syndrome in childcare. All staff working with infants must complete the Infant/Toddler Safe Sleep and SIDS Risk Reduction Training developed by the NC Healthy Start Foundation and administered by the North Carolina Child Care Health and Safety Resource Center for the Division of Child Development and Early Education for caregivers of children aged 12 months and younger. Although the training shall be completed within two months of an individual assuming responsibilities in the infant room and the administrator shall complete ITS-SIDS training within 60 days of employment; always, one childcare provider who has completed ITS-SIDS training shall be present in the infant room while children are in care. A certificate for each staff member's completion of this course shall be maintained in the staff member's file in the center. Training can be obtained through a local childcare facility who may be receiving training for their staff, through SWCDCINC.ORG or other online approved training sources which can be found through our website at www.ncchildcare.nc.gov Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 1024-142A Visit Date: 12/12/2024 Number Present: 56 Completed Date: 12/12/2024 Age: From 0 To 5 Total Minutes: 133 Time In: 10:17 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up regarding allegations of violations of child care requirements at this child care facility. Jennifer Nadeau, co-director/owner accompanied me during a walk-through of the facility. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed during today’s visit. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. Two toddlers were drinking from a sippy cup while laying on their cots during nap time. 10A NCAC 09 .0902(b) 1328 Children's records were not made available for review. Records for one school-age child was not available for review. G.S. 110-91(9) Violations must be corrected immediately. Within one week, by December 19, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Pamelia Carmon, Investigations Consultant pamelia.carmon@dhhs.nc.gov. You may contact me at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 1024-142A Visit Date: 12/12/2024 Number Present: 56 Completed Date: 12/12/2024 Age: From 0 To 5 Total Minutes: 133 Time In: 10:17 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up regarding allegations of violations of child care requirements at this child care facility. Jennifer Nadeau, co-director/owner accompanied me during a walk-through of the facility. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed during today’s visit. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. Two toddlers were drinking from a sippy cup while laying on their cots during nap time. 10A NCAC 09 .0902(b) 1328 Children's records were not made available for review. Records for one school-age child was not available for review. G.S. 110-91(9) Violations must be corrected immediately. Within one week, by December 19, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Pamelia Carmon, Investigations Consultant pamelia.carmon@dhhs.nc.gov. You may contact me at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 1024-142A Visit Date: 10/14/2024 Number Present: 66 Completed Date: 10/14/2024 Age: From 0 To 5 Total Minutes: 155 Time In: 09:00 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Celia Mullins, admin. assistant accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Stacy Outland, co-director/owner and an additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On 10/3/24, staff members failed to adequately supervise children on multiple occasions when the children left the classrooms, walked down the hall way to the bathroom. Staff members walked out of the classrooms on numerous occasions leaving children unsupervised. On one occasion a co-owner/director failed to intervene when a child was unsupervised in the hallway. A staff member used their phone numerous times while supervising the children. .1801(a)(1-5) 404 All staff did not wash their hands thoroughly after diapering each child. A staff member in the classroom with the toddlers failed to wash their hands after changing the diaper of each child. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. A staff member failed to wash the hands of the toddlers after each diaper change. 15A NCAC 18A .2803(c)(2) 418 Children three years old or older were in care and the schedule did not reflect daily indoor and outdoor opportunities for free choice and teacher directed activities. On October 3, 2024, the schedule the staff member followed for the children in care did not consist of adequate outdoor time or teacher directed activities. .0508(d)(3) 544 Screen time was offered to children under three years of age. On December 9, 2024, children under the age of three were provided with screen time. .0510(f) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Children did not wash their hands before eating. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Two staff members did not wash their hands prior to handling food for children and after diaper changing. 15A NCAC 18A .2803(a) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. A staff member in the classroom with the toddlers failed to clean and sanitize the changing table between diaper changes. 15A NCAC 18A .2819(c) 807 A safe indoor and outdoor environment was not provided for the children. On multiple occasions a staff member in the classroom with the toddlers created an unsafe environment when the staff member walked away and left children on the changing table during diaper changing. 10A NCAC 09 .0601(a) 871 Center staff did not comply with the safe sleep policy. On 10/23/24, an infant's entire body was completely covered with a blanket while lying in the crib. Another infant was sleeping in a swing facing away from two staff members sitting on the opposite side of the classroom. 10A NCAC 09 .0606(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff members yelled at and spoke harshly to children. A staff poked a child on the head while verbally reprimanding the child. A staff member pulled children by their arms. A co-owner/director failed to intervene when a staff member yelled at a child. G.S. 110-91(10) 904 Child was handled roughly. A staff member grabbed a child in a rough manner causing an injury to the child. .1803(a)(1) 907 Discipline was related to food, rest or toileting. A staff member placed a child to time-out for having a toileting accident .1803(a)(4-6) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff members consumed outside food in the presence of children. .0901(i) 1810 There was a substantiation of child maltreatment. On March 4, 2025, the Division substantiated child maltreatment regarding a child sustaining a physical injury. GS 110-105.6(a) Violations must be corrected immediately. Within one week, by October 21, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at pamelia.carmon@dhhs.nc.gov. You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 1024-142A Visit Date: 10/14/2024 Number Present: 66 Completed Date: 10/14/2024 Age: From 0 To 5 Total Minutes: 155 Time In: 09:00 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Celia Mullins, admin. assistant accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Stacy Outland, co-director/owner and an additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On 10/3/24, staff members failed to adequately supervise children on multiple occasions when the children left the classrooms, walked down the hall way to the bathroom. Staff members walked out of the classrooms on numerous occasions leaving children unsupervised. On one occasion a co-owner/director failed to intervene when a child was unsupervised in the hallway. A staff member used their phone numerous times while supervising the children. .1801(a)(1-5) 404 All staff did not wash their hands thoroughly after diapering each child. A staff member in the classroom with the toddlers failed to wash their hands after changing the diaper of each child. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. A staff member failed to wash the hands of the toddlers after each diaper change. 15A NCAC 18A .2803(c)(2) 418 Children three years old or older were in care and the schedule did not reflect daily indoor and outdoor opportunities for free choice and teacher directed activities. On October 3, 2024, the schedule the staff member followed for the children in care did not consist of adequate outdoor time or teacher directed activities. .0508(d)(3) 544 Screen time was offered to children under three years of age. On December 9, 2024, children under the age of three were provided with screen time. .0510(f) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Children did not wash their hands before eating. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Two staff members did not wash their hands prior to handling food for children and after diaper changing. 15A NCAC 18A .2803(a) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. A staff member in the classroom with the toddlers failed to clean and sanitize the changing table between diaper changes. 15A NCAC 18A .2819(c) 807 A safe indoor and outdoor environment was not provided for the children. On multiple occasions a staff member in the classroom with the toddlers created an unsafe environment when the staff member walked away and left children on the changing table during diaper changing. 10A NCAC 09 .0601(a) 871 Center staff did not comply with the safe sleep policy. On 10/23/24, an infant's entire body was completely covered with a blanket while lying in the crib. Another infant was sleeping in a swing facing away from two staff members sitting on the opposite side of the classroom. 10A NCAC 09 .0606(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff members yelled at and spoke harshly to children. A staff poked a child on the head while verbally reprimanding the child. A staff member pulled children by their arms. A co-owner/director failed to intervene when a staff member yelled at a child. G.S. 110-91(10) 904 Child was handled roughly. A staff member grabbed a child in a rough manner causing an injury to the child. .1803(a)(1) 907 Discipline was related to food, rest or toileting. A staff member placed a child to time-out for having a toileting accident .1803(a)(4-6) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff members consumed outside food in the presence of children. .0901(i) 1810 There was a substantiation of child maltreatment. On March 4, 2025, the Division substantiated child maltreatment regarding a child sustaining a physical injury. GS 110-105.6(a) Violations must be corrected immediately. Within one week, by October 21, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at pamelia.carmon@dhhs.nc.gov. You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 1024-142A Visit Date: 10/14/2024 Number Present: 66 Completed Date: 10/14/2024 Age: From 0 To 5 Total Minutes: 155 Time In: 09:00 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Celia Mullins, admin. assistant accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Stacy Outland, co-director/owner and an additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On 10/3/24, staff members failed to adequately supervise children on multiple occasions when the children left the classrooms, walked down the hall way to the bathroom. Staff members walked out of the classrooms on numerous occasions leaving children unsupervised. On one occasion a co-owner/director failed to intervene when a child was unsupervised in the hallway. A staff member used their phone numerous times while supervising the children. .1801(a)(1-5) 404 All staff did not wash their hands thoroughly after diapering each child. A staff member in the classroom with the toddlers failed to wash their hands after changing the diaper of each child. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. A staff member failed to wash the hands of the toddlers after each diaper change. 15A NCAC 18A .2803(c)(2) 418 Children three years old or older were in care and the schedule did not reflect daily indoor and outdoor opportunities for free choice and teacher directed activities. On October 3, 2024, the schedule the staff member followed for the children in care did not consist of adequate outdoor time or teacher directed activities. .0508(d)(3) 544 Screen time was offered to children under three years of age. On December 9, 2024, children under the age of three were provided with screen time. .0510(f) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Children did not wash their hands before eating. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Two staff members did not wash their hands prior to handling food for children and after diaper changing. 15A NCAC 18A .2803(a) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. A staff member in the classroom with the toddlers failed to clean and sanitize the changing table between diaper changes. 15A NCAC 18A .2819(c) 807 A safe indoor and outdoor environment was not provided for the children. On multiple occasions a staff member in the classroom with the toddlers created an unsafe environment when the staff member walked away and left children on the changing table during diaper changing. 10A NCAC 09 .0601(a) 871 Center staff did not comply with the safe sleep policy. On 10/23/24, an infant's entire body was completely covered with a blanket while lying in the crib. Another infant was sleeping in a swing facing away from two staff members sitting on the opposite side of the classroom. 10A NCAC 09 .0606(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff members yelled at and spoke harshly to children. A staff poked a child on the head while verbally reprimanding the child. A staff member pulled children by their arms. A co-owner/director failed to intervene when a staff member yelled at a child. G.S. 110-91(10) 904 Child was handled roughly. A staff member grabbed a child in a rough manner causing an injury to the child. .1803(a)(1) 907 Discipline was related to food, rest or toileting. A staff member placed a child to time-out for having a toileting accident .1803(a)(4-6) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff members consumed outside food in the presence of children. .0901(i) 1810 There was a substantiation of child maltreatment. On March 4, 2025, the Division substantiated child maltreatment regarding a child sustaining a physical injury. GS 110-105.6(a) Violations must be corrected immediately. Within one week, by October 21, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at pamelia.carmon@dhhs.nc.gov. You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 1024-142A Visit Date: 10/14/2024 Number Present: 66 Completed Date: 10/14/2024 Age: From 0 To 5 Total Minutes: 155 Time In: 09:00 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Celia Mullins, admin. assistant accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Stacy Outland, co-director/owner and an additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On 10/3/24, staff members failed to adequately supervise children on multiple occasions when the children left the classrooms, walked down the hall way to the bathroom. Staff members walked out of the classrooms on numerous occasions leaving children unsupervised. On one occasion a co-owner/director failed to intervene when a child was unsupervised in the hallway. A staff member used their phone numerous times while supervising the children. .1801(a)(1-5) 404 All staff did not wash their hands thoroughly after diapering each child. A staff member in the classroom with the toddlers failed to wash their hands after changing the diaper of each child. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. A staff member failed to wash the hands of the toddlers after each diaper change. 15A NCAC 18A .2803(c)(2) 418 Children three years old or older were in care and the schedule did not reflect daily indoor and outdoor opportunities for free choice and teacher directed activities. On October 3, 2024, the schedule the staff member followed for the children in care did not consist of adequate outdoor time or teacher directed activities. .0508(d)(3) 544 Screen time was offered to children under three years of age. On December 9, 2024, children under the age of three were provided with screen time. .0510(f) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Children did not wash their hands before eating. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Two staff members did not wash their hands prior to handling food for children and after diaper changing. 15A NCAC 18A .2803(a) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. A staff member in the classroom with the toddlers failed to clean and sanitize the changing table between diaper changes. 15A NCAC 18A .2819(c) 807 A safe indoor and outdoor environment was not provided for the children. On multiple occasions a staff member in the classroom with the toddlers created an unsafe environment when the staff member walked away and left children on the changing table during diaper changing. 10A NCAC 09 .0601(a) 871 Center staff did not comply with the safe sleep policy. On 10/23/24, an infant's entire body was completely covered with a blanket while lying in the crib. Another infant was sleeping in a swing facing away from two staff members sitting on the opposite side of the classroom. 10A NCAC 09 .0606(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff members yelled at and spoke harshly to children. A staff poked a child on the head while verbally reprimanding the child. A staff member pulled children by their arms. A co-owner/director failed to intervene when a staff member yelled at a child. G.S. 110-91(10) 904 Child was handled roughly. A staff member grabbed a child in a rough manner causing an injury to the child. .1803(a)(1) 907 Discipline was related to food, rest or toileting. A staff member placed a child to time-out for having a toileting accident .1803(a)(4-6) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff members consumed outside food in the presence of children. .0901(i) 1810 There was a substantiation of child maltreatment. On March 4, 2025, the Division substantiated child maltreatment regarding a child sustaining a physical injury. GS 110-105.6(a) Violations must be corrected immediately. Within one week, by October 21, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at pamelia.carmon@dhhs.nc.gov. You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: BRIGHT HAVEN ACADEMY Facility ID: 92003163 Consultant: MICHELE HIRSCH Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 55 Completed Date: 7/9/2024 Age: From 0 To 5 Total Minutes: 142 Time In: 09:08 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during your annual compliance visit. The facilities last annual compliance visit was on August 17th, 2023. A checklist was used to note the requirements I monitored today. Staff and children’s records were monitored today. My visit was conducted with Co-director/owner, Stacey Outland. The center currently operates with a 3- star license, operating at 30sq. ft. inside, & enhanced space. You are in cohort #2 which makes your training year is July 1st, 2024-June 30th, 2025, and your rated license processing year is July 1st, 2025-June 30th, 2026. There are six classroom spaces in this facility and all open with enrollment with ages zero through pre-school age five. The children were observed participating in teacher directed & free play activities today both inside and outside. During the walkthrough to obtain enrollment and conduct my observations I monitored for required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, program requirements, equipment, furnishings, indoor and outdoor environments. Transportation requirements were not reviewed today as this facility does not transport enrolled children. All transportation is provided by the parents of the enrolled children. VERIFICATION OF RECORDS: *Last fire inspection= 8/18/2023- and approved for daytime care only. Please send me the paperwork following your 2024 visit. *Sanitation inspection= 6/9/2024- with 24 demerits and an approved rating *On July 9th, 2024- I reviewed the NC Secretary of State’s website and observed Christian Business Venture Inc. owner of the facility (Bright Haven Academy) listed as active but not current- discussion had as this incorporation is listed as the owner of the facility and explained that if not current there is no owner. *Compliance history as of 7/9/2024- 96% *EPR plan last updated- 8/16/2023 *Fire drill- 6/12/2024 @ 10:10am *Lockdown drill- 5/1/2024 @ 2pm *playground inspection- 6/19/2024 *The following item of non-compliance was observed today. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. Screen time was observed in use in the classroom for two year old's. .0510(f) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. New staff member hired May 1st,2024 did not have a completed orientation form showing all topics were covered and signed off. .1101(a) Violations of childcare requirements were cited during your visit and a letter of corrective action is required on or before July 21st, 2024. Please submit your letter via email to the address listed below. Make sure the letter documents the item number, how you corrected it and how you will keep in compliance going forward. *****TECHNICAL ASSISTANCE/REMINDERS: ******* During today’s visit we had the following discussions: • During today’s classroom walkthrough I observed a baby gate that was installed to divide the toddler classroom so the younger ones would not be trampled by the older enrolled toddlers who were walking. Although you stated it was not separated to make two classroom spaces but for safety, I suggested you speak with your fire inspector during your upcoming visit since the gate divides the room and the direct exit is not accessible to both sides without staff having to climb over the gate or pass the children to the other side to be placed in the evacuation cribs. Please let me know the outcome of the conversation. • www.cleanwaterforcarolinakids.org please make sure your water testing is completed by September 8th, 2024 per the documentation on your 6/9/2024 sanitation inspection. Log in with your business NCID username and password and complete the training requirement and the water procedure as well as the lead paint and asbestos requirement. Please make sure to print out your wakegov building information to have on hand when you complete the lead paint/asbestos survey requirement. ABCMS criminal record portal requirement: New information on the Provider Portal for submitting the Change of Information from Jon Douglas in Criminal Record. The provider must sign up for the provider portal through ABCMS in order to submit the employee’s information. If they haven’t signed up, they will not be able to do the Change of Information electronically. They can send an email to dcdee_abcms_provider@dhhs.nc.gov with their facility information requesting to sign up. Once they are signed up, they can enter all their employees and have access to the employee qualification letters. This portal is new and started in January 2024. It might take some time. Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a childcare facility. It is also a way for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility were provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. • Sanitation: Keeping cold food/beverages below 45°F prevents bacterial growth All refrigerators used to store food/beverages served to children must contain a numerically scaled indicating thermometer that maintains 45 degrees or below. *Thermometer must be kept in the refrigerator not the freezer to obtain an accurate reading. 15A NCAC 18A .2806 FOOD STORAGE AND PROTECTION (a) In childcare centers, food shall be stored in approved, clean, tightly covered, storage containers once the original package is opened. Approved containers include resealable bags and other containers made of plastic or glass. Reusable containers that come in direct contact with food must be easy to clean, in good repair and intended for food storage. (b) Food items that are stored in classrooms or other rooms intended for childcare use shall be limited to those food items which are individually packaged unless the classroom is equipped with a food preparation area. Provisions shall be made to store and protect these food items from all potential sources of contamination and other nonfood items stored in the classroom. (c) Dry foods that are not readily identifiable and are stored in containers shall be labeled. • (d) Food shall be stored above the floor in a manner that protects the food from splashes and other contamination and that permits easy cleaning of the storage area. • Orientation: Staff qualifications and training requirements are essential for adults who interact with and teach children. These requirements protect children in childcare facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Each staff person shall receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. • You can conduct orientation training as a group with new staff instead of one on one. Ensure you and applicable staff members reflect the date, hours, and signature on the orientation training form. We referenced adding any additional information to the bottom of the orientation form that is reviewed with the employees. • Michele Hirsch, DCDEE Licensing Consultant Michele.j.hirsch@dhhs.nc.gov 1020 Lake Royale Louisburg, NC 27549 919-819-9364 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times