10A NCAC 09 .0302 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 9/3/2025 Number Present: 59 Completed Date: 9/3/2025 Age: From 0 To 4 Total Minutes: 384 Time In: 09:06 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Elizabeth Turbeville assisted me with today’s visit. Your program currently operates with a Five-star license, issued July 1, 2024, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for offering a staff benefits package and an infrastructure of parent involvement. The last annual compliance visit was conducted October 31, 2024. The last sanitation inspection was completed July 28, 2025, with a “Superior” classification. The last fire inspection was conducted on March 19, 2025, and your facility was approved for day time and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 92% as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both their indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Toddlers were engaged in free play activities on the carpet. Sleep checks were monitored, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of Salsbury steak, cooked apples, wheat noodles and gravy, green peas, and milk. The following violations were documented: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member's questionnaire was dated 2/9/24. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete two of the required topic areas. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff members did not receive an evaluation at least annually. One staff member's development plan had not been reviewed at least annually. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Documentation was not on file for one child. 10A NCAC 09 .0302(d)(2) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #4, a soda bottle sat on a high shelf near the bathrooms. .0901(i) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. None of the staff had been added to the system. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was documented as 4/7/25. .0604(u);.0302(d)(8) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. There was no signage on the vehicle used to transport children. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the preschool playground, there was no surfacing in several spots under the large climbing structure. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 11/16/24, completed the required training on 6/17/25. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before September 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 ATTENTION! The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: Robeson County Provider Meeting • September 30th at 11am- 455 Caton Rd, Lumberton, NC 28360 Scotland County Provider Meeting • September 25th at 2pm – 1403 West Blvd., Laurinburg, NC 28352 Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities in order to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Technical assistance was given on the following; 1. Create a Training Tracker Use a spreadsheet or calendar to log: • Training completion dates • Expiration/renewal dates • Upcoming deadlines for consultant submissions 2. Assign a Documentation Point Person Designate a staff member to help gather certificates, verify dates, and update the worksheet regularly. Set up designated data processing days and hours for paperwork only. 3. Set Internal Deadlines Build in a 3–5 day buffer before consultant requests are due. This helps avoid last-minute delays. 4. Weekly Admin Review Schedule a short weekly check-in to: • Review training status • Update documentation • Flag upcoming due dates 5. Visual Reminders Post a due date calendar in the office or use digital alerts to stay ahead of deadlines. And do not underestimate sticky notes. Put them up at eye level. They can be great constant reminders of important dates. ABCMS Portal For multiple centers: Step 1: You will need to create one (1) business NCID and complete the ABCMS Moodle training. You will complete the Docusign Power form and include all facility names and Licensing ID#s. If space does not allow, send a follow-up email to DCDEE_ABCMS_Provider@dhhs.nc.gov and include your name, business NCID and a list of facilities and facility ID’s. Step 2: After you have completed this step, you will receive an email granting you access to the provider portal. This is where you will access the rosters for all facilities and codes to provide to all current employees who have current Criminal Background Check qualifying letters as well as new employees. Outside Learning Environment I highly recommend adding much to the surface under the big climbing structure on your playground at least quarterly. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0514 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 9/3/2025 Number Present: 59 Completed Date: 9/3/2025 Age: From 0 To 4 Total Minutes: 384 Time In: 09:06 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Elizabeth Turbeville assisted me with today’s visit. Your program currently operates with a Five-star license, issued July 1, 2024, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for offering a staff benefits package and an infrastructure of parent involvement. The last annual compliance visit was conducted October 31, 2024. The last sanitation inspection was completed July 28, 2025, with a “Superior” classification. The last fire inspection was conducted on March 19, 2025, and your facility was approved for day time and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 92% as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both their indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Toddlers were engaged in free play activities on the carpet. Sleep checks were monitored, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of Salsbury steak, cooked apples, wheat noodles and gravy, green peas, and milk. The following violations were documented: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member's questionnaire was dated 2/9/24. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete two of the required topic areas. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff members did not receive an evaluation at least annually. One staff member's development plan had not been reviewed at least annually. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Documentation was not on file for one child. 10A NCAC 09 .0302(d)(2) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #4, a soda bottle sat on a high shelf near the bathrooms. .0901(i) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. None of the staff had been added to the system. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was documented as 4/7/25. .0604(u);.0302(d)(8) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. There was no signage on the vehicle used to transport children. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the preschool playground, there was no surfacing in several spots under the large climbing structure. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 11/16/24, completed the required training on 6/17/25. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before September 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 ATTENTION! The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: Robeson County Provider Meeting • September 30th at 11am- 455 Caton Rd, Lumberton, NC 28360 Scotland County Provider Meeting • September 25th at 2pm – 1403 West Blvd., Laurinburg, NC 28352 Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities in order to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Technical assistance was given on the following; 1. Create a Training Tracker Use a spreadsheet or calendar to log: • Training completion dates • Expiration/renewal dates • Upcoming deadlines for consultant submissions 2. Assign a Documentation Point Person Designate a staff member to help gather certificates, verify dates, and update the worksheet regularly. Set up designated data processing days and hours for paperwork only. 3. Set Internal Deadlines Build in a 3–5 day buffer before consultant requests are due. This helps avoid last-minute delays. 4. Weekly Admin Review Schedule a short weekly check-in to: • Review training status • Update documentation • Flag upcoming due dates 5. Visual Reminders Post a due date calendar in the office or use digital alerts to stay ahead of deadlines. And do not underestimate sticky notes. Put them up at eye level. They can be great constant reminders of important dates. ABCMS Portal For multiple centers: Step 1: You will need to create one (1) business NCID and complete the ABCMS Moodle training. You will complete the Docusign Power form and include all facility names and Licensing ID#s. If space does not allow, send a follow-up email to DCDEE_ABCMS_Provider@dhhs.nc.gov and include your name, business NCID and a list of facilities and facility ID’s. Step 2: After you have completed this step, you will receive an email granting you access to the provider portal. This is where you will access the rosters for all facilities and codes to provide to all current employees who have current Criminal Background Check qualifying letters as well as new employees. Outside Learning Environment I highly recommend adding much to the surface under the big climbing structure on your playground at least quarterly. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 9/3/2025 Number Present: 59 Completed Date: 9/3/2025 Age: From 0 To 4 Total Minutes: 384 Time In: 09:06 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Elizabeth Turbeville assisted me with today’s visit. Your program currently operates with a Five-star license, issued July 1, 2024, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for offering a staff benefits package and an infrastructure of parent involvement. The last annual compliance visit was conducted October 31, 2024. The last sanitation inspection was completed July 28, 2025, with a “Superior” classification. The last fire inspection was conducted on March 19, 2025, and your facility was approved for day time and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 92% as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both their indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Toddlers were engaged in free play activities on the carpet. Sleep checks were monitored, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of Salsbury steak, cooked apples, wheat noodles and gravy, green peas, and milk. The following violations were documented: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member's questionnaire was dated 2/9/24. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete two of the required topic areas. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff members did not receive an evaluation at least annually. One staff member's development plan had not been reviewed at least annually. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Documentation was not on file for one child. 10A NCAC 09 .0302(d)(2) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #4, a soda bottle sat on a high shelf near the bathrooms. .0901(i) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. None of the staff had been added to the system. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was documented as 4/7/25. .0604(u);.0302(d)(8) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. There was no signage on the vehicle used to transport children. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the preschool playground, there was no surfacing in several spots under the large climbing structure. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 11/16/24, completed the required training on 6/17/25. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before September 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 ATTENTION! The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: Robeson County Provider Meeting • September 30th at 11am- 455 Caton Rd, Lumberton, NC 28360 Scotland County Provider Meeting • September 25th at 2pm – 1403 West Blvd., Laurinburg, NC 28352 Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities in order to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Technical assistance was given on the following; 1. Create a Training Tracker Use a spreadsheet or calendar to log: • Training completion dates • Expiration/renewal dates • Upcoming deadlines for consultant submissions 2. Assign a Documentation Point Person Designate a staff member to help gather certificates, verify dates, and update the worksheet regularly. Set up designated data processing days and hours for paperwork only. 3. Set Internal Deadlines Build in a 3–5 day buffer before consultant requests are due. This helps avoid last-minute delays. 4. Weekly Admin Review Schedule a short weekly check-in to: • Review training status • Update documentation • Flag upcoming due dates 5. Visual Reminders Post a due date calendar in the office or use digital alerts to stay ahead of deadlines. And do not underestimate sticky notes. Put them up at eye level. They can be great constant reminders of important dates. ABCMS Portal For multiple centers: Step 1: You will need to create one (1) business NCID and complete the ABCMS Moodle training. You will complete the Docusign Power form and include all facility names and Licensing ID#s. If space does not allow, send a follow-up email to DCDEE_ABCMS_Provider@dhhs.nc.gov and include your name, business NCID and a list of facilities and facility ID’s. Step 2: After you have completed this step, you will receive an email granting you access to the provider portal. This is where you will access the rosters for all facilities and codes to provide to all current employees who have current Criminal Background Check qualifying letters as well as new employees. Outside Learning Environment I highly recommend adding much to the surface under the big climbing structure on your playground at least quarterly. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 9/3/2025 Number Present: 59 Completed Date: 9/3/2025 Age: From 0 To 4 Total Minutes: 384 Time In: 09:06 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Elizabeth Turbeville assisted me with today’s visit. Your program currently operates with a Five-star license, issued July 1, 2024, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for offering a staff benefits package and an infrastructure of parent involvement. The last annual compliance visit was conducted October 31, 2024. The last sanitation inspection was completed July 28, 2025, with a “Superior” classification. The last fire inspection was conducted on March 19, 2025, and your facility was approved for day time and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 92% as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both their indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Toddlers were engaged in free play activities on the carpet. Sleep checks were monitored, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of Salsbury steak, cooked apples, wheat noodles and gravy, green peas, and milk. The following violations were documented: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member's questionnaire was dated 2/9/24. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member did not complete two of the required topic areas. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff members did not receive an evaluation at least annually. One staff member's development plan had not been reviewed at least annually. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Documentation was not on file for one child. 10A NCAC 09 .0302(d)(2) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #4, a soda bottle sat on a high shelf near the bathrooms. .0901(i) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. None of the staff had been added to the system. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was documented as 4/7/25. .0604(u);.0302(d)(8) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. There was no signage on the vehicle used to transport children. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the preschool playground, there was no surfacing in several spots under the large climbing structure. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 11/16/24, completed the required training on 6/17/25. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before September 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 ATTENTION! The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: Robeson County Provider Meeting • September 30th at 11am- 455 Caton Rd, Lumberton, NC 28360 Scotland County Provider Meeting • September 25th at 2pm – 1403 West Blvd., Laurinburg, NC 28352 Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities in order to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Technical assistance was given on the following; 1. Create a Training Tracker Use a spreadsheet or calendar to log: • Training completion dates • Expiration/renewal dates • Upcoming deadlines for consultant submissions 2. Assign a Documentation Point Person Designate a staff member to help gather certificates, verify dates, and update the worksheet regularly. Set up designated data processing days and hours for paperwork only. 3. Set Internal Deadlines Build in a 3–5 day buffer before consultant requests are due. This helps avoid last-minute delays. 4. Weekly Admin Review Schedule a short weekly check-in to: • Review training status • Update documentation • Flag upcoming due dates 5. Visual Reminders Post a due date calendar in the office or use digital alerts to stay ahead of deadlines. And do not underestimate sticky notes. Put them up at eye level. They can be great constant reminders of important dates. ABCMS Portal For multiple centers: Step 1: You will need to create one (1) business NCID and complete the ABCMS Moodle training. You will complete the Docusign Power form and include all facility names and Licensing ID#s. If space does not allow, send a follow-up email to DCDEE_ABCMS_Provider@dhhs.nc.gov and include your name, business NCID and a list of facilities and facility ID’s. Step 2: After you have completed this step, you will receive an email granting you access to the provider portal. This is where you will access the rosters for all facilities and codes to provide to all current employees who have current Criminal Background Check qualifying letters as well as new employees. Outside Learning Environment I highly recommend adding much to the surface under the big climbing structure on your playground at least quarterly. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 73 Completed Date: 5/13/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 12:00 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. Elizabeth Turbeville assisted me with today’s visit. You had to leave around 2:15pm for personal reasons. Tabitha Bell, office assistant, helped me with the rest of the visit. Your program currently operates with a Five-star license, issued July 1, 2024, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for offering a staff benefits package and an infrastructure of parent involvement. The last annual compliance visit was conducted October 31, 2024. The sanitation and fire inspections remain current. The sanitation inspection was completed January 17, 2024, with a “Superior” classification. The last fire inspection was conducted March 19, 2025, and your facility was approved for daytime and overnight care. The center's compliance history was reviewed with the operator. The program’s compliance history was 90% as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children resting in their indoor learning environments and found supervision and staff/child ratios to be in compliance. Sleep checks were monitored, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Six new staff files were monitored and found in compliance. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of beans and ranks, mixed vegetables, whole wheat bread, and milk. The following violations were documented and corrected during the visit: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #4 and #5, the mats were not placed at least 18" apart. This was corrected by moving the mats further apart. 15A NCAC 18A .2821(e) 721 All equipment and furnishings were not in good repair. On the playground when the playground where the toddlers play, the kitchen set had broken plastic parts near the pretend faucet. To correct this violation, the director removed the kitchen set from the playground area. G.S. 110-91(6); .0601(b) Technical assistance was given on the following: Make sure to send your staff and training worksheets to your consultant by July 2025. Having your worksheets ready and submitted prior to your annual visit will save time during your next annual compliance visit. Make sure to add all new staff to your staff and training worksheets at hire. Add new information as it is acquired. It is best to put all employees on one sheet not individually. Make sure to create a separate file for each employee. Print off the appropriate staff file check list for each staff member such as substitutes, volunteer, staff and so on. Maintain a copy in each file. When using substitute teachers more than 10 days, they will need the required trainings on file. Please review the child care rules for substitute teachers. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 614-6401 and someone will assist you. All providers, administrators, directors, teachers, and anyone else that may come into contact with the children will need to be added to the portal. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 73 Completed Date: 5/13/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 12:00 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. Elizabeth Turbeville assisted me with today’s visit. You had to leave around 2:15pm for personal reasons. Tabitha Bell, office assistant, helped me with the rest of the visit. Your program currently operates with a Five-star license, issued July 1, 2024, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for offering a staff benefits package and an infrastructure of parent involvement. The last annual compliance visit was conducted October 31, 2024. The sanitation and fire inspections remain current. The sanitation inspection was completed January 17, 2024, with a “Superior” classification. The last fire inspection was conducted March 19, 2025, and your facility was approved for daytime and overnight care. The center's compliance history was reviewed with the operator. The program’s compliance history was 90% as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children resting in their indoor learning environments and found supervision and staff/child ratios to be in compliance. Sleep checks were monitored, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Six new staff files were monitored and found in compliance. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of beans and ranks, mixed vegetables, whole wheat bread, and milk. The following violations were documented and corrected during the visit: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #4 and #5, the mats were not placed at least 18" apart. This was corrected by moving the mats further apart. 15A NCAC 18A .2821(e) 721 All equipment and furnishings were not in good repair. On the playground when the playground where the toddlers play, the kitchen set had broken plastic parts near the pretend faucet. To correct this violation, the director removed the kitchen set from the playground area. G.S. 110-91(6); .0601(b) Technical assistance was given on the following: Make sure to send your staff and training worksheets to your consultant by July 2025. Having your worksheets ready and submitted prior to your annual visit will save time during your next annual compliance visit. Make sure to add all new staff to your staff and training worksheets at hire. Add new information as it is acquired. It is best to put all employees on one sheet not individually. Make sure to create a separate file for each employee. Print off the appropriate staff file check list for each staff member such as substitutes, volunteer, staff and so on. Maintain a copy in each file. When using substitute teachers more than 10 days, they will need the required trainings on file. Please review the child care rules for substitute teachers. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 614-6401 and someone will assist you. All providers, administrators, directors, teachers, and anyone else that may come into contact with the children will need to be added to the portal. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: AMY TENILLE LOWERY Operation Type: Center Case Number: 0225-056A Visit Date: 2/7/2025 Number Present: 72 Completed Date: 2/7/2025 Age: From 0 To 5 Total Minutes: 75 Time In: 11:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Elizabeth Turbeville, Administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Turbeville, and four additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On February 4, 2025, a staff member failed to treat a two-year-old child in a nurturing or appropriate manner by telling the child multiple times to stop crying. It was later determined that the child had received an injury while present at the facility, which required medical intervention. G.S. 110-91(10) 904 Child was handled roughly. On February 4, 2025, a staff member handled a two-year-old child in an inappropriate manner when attempting to get the child back on their cot during naptime. As a result, the child received an injury that required medical attention. .1803(a)(1) You may contact me at Tenille Lowery, Investigations Consultant, (910) 733-1129, tenille.lowery@dhhs.nc.gov, Fax: (919) 715-1013, Mail: 2201 Mail Services Center, Raleigh, NC 27699-2201 or my supervisor, Melissa Loehr, Southeastern Investigations Supervisor, melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: AMY TENILLE LOWERY Operation Type: Center Case Number: 1124-258A Visit Date: 11/26/2024 Number Present: 35 Completed Date: 11/26/2024 Age: From 0 To 4 Total Minutes: 90 Time In: 09:15 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. I conducted a walk-through of the facility unaccompanied. During the visit, I discussed the allegations with Elizabeth Turberville, Administrator, four and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Since October 2024, on two different occasions a classroom operated out of ratio. GS 110-91(7);.0713(a-d) Violations must be corrected immediately. Within one week December 3, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at the information below. You may contact me at Tenille Lowery, Investigations Consultant, (910) 733-1129, tenille.lowery@dhhs.nc.gov, Fax: (919) 715-1013, Mail: 2201 Mail Services Center, Raleigh, NC 27699-2201 or my supervisor, Melissa Loehr, Southeastern Investigations Supervisor, melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 67 Completed Date: 10/31/2024 Age: From 0 To 5 Total Minutes: 372 Time In: 09:18 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Elizabeth Turbeville assisted me with today’s visit. Your program currently operates with a Five-star license, issued July 1, 2024, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for offering a staff benefits package and an infrastructure of parent involvement. The last temporary time period visit was conducted May 22, 2024. The sanitation and fire inspections remain current. The sanitation inspection was completed March 20, 2024, with a “Superior” classification. The last fire inspection was conducted March 12, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 90% as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Toddlers were engaged in free play activities on the carpet. Sleep checks were monitored, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of beef tips, rice, Brussel sprouts, pineapples, and milk. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #5b, the youngest age posted was 5. The youngest child in the class was 4. This was corrected by lowering the posted age to 4. .0713(a)(10), (c) & (f)(3); .2818(e) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, an infant was propped up to hold his bottle. This was corrected by the teacher holding the baby while feeding him his bottle. 10A NCAC 09 .0902(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file for one staff member. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation was not on file for one staff member. .1101(a)(b) 1769 The health assessment did not include a dental screening. Documentation was not on file for one child. .3005 (a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 14, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 or deanna.abraham@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was given on the following: Make sure to visit the DCDEE website, go under Provider Documents and Forms to print the most current forms. Forms such as but not limited to: ** Staff Orientation ** File Check Lists ** Inspections ** Safe Procedures for Pick Up and Delivery ** Activity Plans- Make sure to use the Foundations book Make sure to recheck for accuracy when imputing dates. It is also a good idea to add painting to your playground safety checks. Make sure to check for rest and chipping paint. I suggest painting play equipment annually. If you decide to give medication in the future, keep in mind when filling out permission forms for medication, make sure the parent fills out all the necessary information before administering any medication. For quick reference refer to 10A NCAC 09 .0803 (6) ADMINISTERING MEDICATION IN CHILD CARE CENTERS A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you Contact me if you have questions. Please contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 67 Completed Date: 10/31/2024 Age: From 0 To 5 Total Minutes: 372 Time In: 09:18 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Elizabeth Turbeville assisted me with today’s visit. Your program currently operates with a Five-star license, issued July 1, 2024, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for offering a staff benefits package and an infrastructure of parent involvement. The last temporary time period visit was conducted May 22, 2024. The sanitation and fire inspections remain current. The sanitation inspection was completed March 20, 2024, with a “Superior” classification. The last fire inspection was conducted March 12, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 90% as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Toddlers were engaged in free play activities on the carpet. Sleep checks were monitored, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of beef tips, rice, Brussel sprouts, pineapples, and milk. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #5b, the youngest age posted was 5. The youngest child in the class was 4. This was corrected by lowering the posted age to 4. .0713(a)(10), (c) & (f)(3); .2818(e) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, an infant was propped up to hold his bottle. This was corrected by the teacher holding the baby while feeding him his bottle. 10A NCAC 09 .0902(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file for one staff member. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation was not on file for one staff member. .1101(a)(b) 1769 The health assessment did not include a dental screening. Documentation was not on file for one child. .3005 (a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 14, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 or deanna.abraham@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was given on the following: Make sure to visit the DCDEE website, go under Provider Documents and Forms to print the most current forms. Forms such as but not limited to: ** Staff Orientation ** File Check Lists ** Inspections ** Safe Procedures for Pick Up and Delivery ** Activity Plans- Make sure to use the Foundations book Make sure to recheck for accuracy when imputing dates. It is also a good idea to add painting to your playground safety checks. Make sure to check for rest and chipping paint. I suggest painting play equipment annually. If you decide to give medication in the future, keep in mind when filling out permission forms for medication, make sure the parent fills out all the necessary information before administering any medication. For quick reference refer to 10A NCAC 09 .0803 (6) ADMINISTERING MEDICATION IN CHILD CARE CENTERS A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you Contact me if you have questions. Please contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 67 Completed Date: 10/31/2024 Age: From 0 To 5 Total Minutes: 372 Time In: 09:18 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Elizabeth Turbeville assisted me with today’s visit. Your program currently operates with a Five-star license, issued July 1, 2024, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for offering a staff benefits package and an infrastructure of parent involvement. The last temporary time period visit was conducted May 22, 2024. The sanitation and fire inspections remain current. The sanitation inspection was completed March 20, 2024, with a “Superior” classification. The last fire inspection was conducted March 12, 2024 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 90% as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Toddlers were engaged in free play activities on the carpet. Sleep checks were monitored, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of beef tips, rice, Brussel sprouts, pineapples, and milk. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #5b, the youngest age posted was 5. The youngest child in the class was 4. This was corrected by lowering the posted age to 4. .0713(a)(10), (c) & (f)(3); .2818(e) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, an infant was propped up to hold his bottle. This was corrected by the teacher holding the baby while feeding him his bottle. 10A NCAC 09 .0902(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file for one staff member. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation was not on file for one staff member. .1101(a)(b) 1769 The health assessment did not include a dental screening. Documentation was not on file for one child. .3005 (a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 14, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 or deanna.abraham@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was given on the following: Make sure to visit the DCDEE website, go under Provider Documents and Forms to print the most current forms. Forms such as but not limited to: ** Staff Orientation ** File Check Lists ** Inspections ** Safe Procedures for Pick Up and Delivery ** Activity Plans- Make sure to use the Foundations book Make sure to recheck for accuracy when imputing dates. It is also a good idea to add painting to your playground safety checks. Make sure to check for rest and chipping paint. I suggest painting play equipment annually. If you decide to give medication in the future, keep in mind when filling out permission forms for medication, make sure the parent fills out all the necessary information before administering any medication. For quick reference refer to 10A NCAC 09 .0803 (6) ADMINISTERING MEDICATION IN CHILD CARE CENTERS A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you Contact me if you have questions. Please contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 5/22/2024 Number Present: 54 Completed Date: 5/22/2024 Age: From 0 To 5 Total Minutes: 130 Time In: 08:50 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the third temporary time period visit. This program currently operates with a temporary license effective March 25, 2024, to June 30, 2024. Applicable childcare requirements were discussed with Ms. Elizabeth Turbeville, Administrator. The most recent fire inspection was conducted on March 12, 2024. The most recent sanitation inspection was conducted on May 10, 2024. Ms. Turbeville accompanied me as I monitored the indoor and outdoor spaces used for child care. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed in whole group activities. A group of children were observed playing on the playground. Teachers adequately supervised children. The children were served cheese toast, sliced cantaloupe, and milk for breakfast. The following were monitored during today’s visit: supervision; staff/child ratio; CPR/FA; SIDS; and hazardous product storage; adequate/approved space; two (2) new staff records; program records (fire drill, outdoor play inspection, EMC, and menu); posted license and; permit restrictions. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. Ms. Turbeville requested that the center’s email address be changed to elizabethjacobs225@yahoo.com. She also requested to change their mailing address to PO Box 1918, Pembroke, NC 28376. This was updated in Regulatory during the visit. I received their building inspection that was conducted on March 8, 2024, and their results for lead in drinking water results from RTI. It was conducted in July 20, 2021 and should be conducted every three (3) years so, it should be completed by July 10, 2024. At the completion of the visit, the Visit Summary was reviewed with Ms. Turbeville and a computerized copy was given to her. Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This was not on file for one new staff on or prior to first day of work. The staff completed the Emergency Information Form and placed it in their file so, this was corrected during the visit. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. This was not completed for one new staff. G.S. 110-90.2 & .2703(r) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by June 5, 2024, stating that all violation/s have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by June 5, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 89%. Rated License Assessment: On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024. Also, when a child care center undergoes a change of ownership, the agency will use previous points achieved from the facility’s last star rated license assessment to assign a star rating at the end of the temporary license. The previous facility’s points in each area earned: Staff Education: 7 out of 7 points Program Standards: 6 out of 7 points Quality Point: 1 out of 1 point They earned a total of 14 points which is a 5star license. I cannot process your rated license until I have received your compliance letter. This change in procedure supports the transitional process of resuming the star rated license through a cohort model. The new owner/facility will be expected to go through a star rated license reassessment during the cohort year established under the previous facility license. The previous facility’s rated license reassessment would have been completed by March 2025 so, because of this your facility will fall under the third cohort. Your preparation year will be July 1, 2025, to June 30, 2026. Your reassessment year will be July 1, 2026, to June 30, 2027. Your assigned consultant will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. Technical Assistance: Owners/Directors must notify DCDEE when a new employee is hired or moves into their facility by submitting a Change of Information form to the Criminal Background Check Unit. You can access the Change of Information Form at: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/COI_form_for_CBC_PORTAL_0219.pdf?ver=jPkUnBAHI2firFa4n7st2Q%3d%3dThe owner/director must maintain a valid copy of each employee’s CBC Qualification letter on file. Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can reach me at 919-819-9348, or email: leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 5/22/2024 Number Present: 54 Completed Date: 5/22/2024 Age: From 0 To 5 Total Minutes: 130 Time In: 08:50 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the third temporary time period visit. This program currently operates with a temporary license effective March 25, 2024, to June 30, 2024. Applicable childcare requirements were discussed with Ms. Elizabeth Turbeville, Administrator. The most recent fire inspection was conducted on March 12, 2024. The most recent sanitation inspection was conducted on May 10, 2024. Ms. Turbeville accompanied me as I monitored the indoor and outdoor spaces used for child care. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed in whole group activities. A group of children were observed playing on the playground. Teachers adequately supervised children. The children were served cheese toast, sliced cantaloupe, and milk for breakfast. The following were monitored during today’s visit: supervision; staff/child ratio; CPR/FA; SIDS; and hazardous product storage; adequate/approved space; two (2) new staff records; program records (fire drill, outdoor play inspection, EMC, and menu); posted license and; permit restrictions. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. Ms. Turbeville requested that the center’s email address be changed to elizabethjacobs225@yahoo.com. She also requested to change their mailing address to PO Box 1918, Pembroke, NC 28376. This was updated in Regulatory during the visit. I received their building inspection that was conducted on March 8, 2024, and their results for lead in drinking water results from RTI. It was conducted in July 20, 2021 and should be conducted every three (3) years so, it should be completed by July 10, 2024. At the completion of the visit, the Visit Summary was reviewed with Ms. Turbeville and a computerized copy was given to her. Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This was not on file for one new staff on or prior to first day of work. The staff completed the Emergency Information Form and placed it in their file so, this was corrected during the visit. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. This was not completed for one new staff. G.S. 110-90.2 & .2703(r) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by June 5, 2024, stating that all violation/s have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by June 5, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 89%. Rated License Assessment: On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024. Also, when a child care center undergoes a change of ownership, the agency will use previous points achieved from the facility’s last star rated license assessment to assign a star rating at the end of the temporary license. The previous facility’s points in each area earned: Staff Education: 7 out of 7 points Program Standards: 6 out of 7 points Quality Point: 1 out of 1 point They earned a total of 14 points which is a 5star license. I cannot process your rated license until I have received your compliance letter. This change in procedure supports the transitional process of resuming the star rated license through a cohort model. The new owner/facility will be expected to go through a star rated license reassessment during the cohort year established under the previous facility license. The previous facility’s rated license reassessment would have been completed by March 2025 so, because of this your facility will fall under the third cohort. Your preparation year will be July 1, 2025, to June 30, 2026. Your reassessment year will be July 1, 2026, to June 30, 2027. Your assigned consultant will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. Technical Assistance: Owners/Directors must notify DCDEE when a new employee is hired or moves into their facility by submitting a Change of Information form to the Criminal Background Check Unit. You can access the Change of Information Form at: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/COI_form_for_CBC_PORTAL_0219.pdf?ver=jPkUnBAHI2firFa4n7st2Q%3d%3dThe owner/director must maintain a valid copy of each employee’s CBC Qualification letter on file. Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can reach me at 919-819-9348, or email: leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 67 Completed Date: 3/20/2024 Age: From 0 To 9 Total Minutes: 520 Time In: 08:20 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the second Temporary Time Period Visit. The facility was issued a Temporary License effective December 31, 2023, to June 30, 2024. An EHS was present during the later part of the visit conducting a sanitation inspection. Ms. Elizabeth Turbeville, Administrator, was present. She was greeting parents and assisting staff so, she was not able to accompany me as I monitored the indoors of the facility. She did accompany me as I monitored the outdoors and as I monitored the van used for transportation. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed in whole group activities. The children were also observed eating lunch and during nap time. Teachers adequately supervised children. For lunch the children were served green peas, baked chicken, yams, whole wheat rolls, and milk. During the visit seven (7) children’s files were randomly selected and reviewed. Eight (8) staff files were reviewed on February 12, 2024 so, eleven (11) staff files were reviewed during the visit. All center program records were also monitored. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Turbeville. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Their fire drill was completed on March 12, 2024, however it was not documented on the fire drill log. This was corrected when the administrator documented it during the visit. .0604(t); .0302(d)(5) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not provide results indicating they were free of TB before the first day of work. The staff provided their results after their first day of work so, this was corrected during the visit. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Four staff did not complete First Aid Training. .1102(c) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. The first aid kit was stored on the floor in the van, not secured. This was corrected during the visit when the administrator placed the first aid kit between the front seats of the van so it was secure. 10A NCAC 09 .1003(c) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. This was not updated for three children at least annually. .0802(c) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The policy was not signed and dated by the parent. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The statement did not included the child's name and date of enrollment. .1804(b) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be sent to me by April 3, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. or, mailed to: Attention: Leisa Benson 2201 Mail Service Center Raleigh, NC 27699-2201 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by April 3, 2024, you must contact me immediately with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect your compliance score. Your compliance history is 87%. This includes today’s visit. I monitored the van that they will use for transportation: Vehicle used for transportation: Ford Private/Passenger Vehicle Expiration date of Vehicle Registration: 1/31/2025 Date of last inspection: 1/31/2024 Current Driver’s License for driver Vehicle in good repair Fire extinguisher secured First Aid Kit secured Emergency information and attached picture for each child transported, on the vehicle Proof of liability insurance No smoking sign Transportation Roster During the visit I reviewed the transportation requirements including maintaining staff/child ratios with them. They are approved for transportation. Technical Assistance: To get more information about Clean Water for Carolina Kids you can visit: https://www.ncdhhs.gov/nc-arpa-frequently-asked-questions/download?attachment Required In-service training hours for staff were discussed with you along with how to calculate in-service training hours. All in-service training hours should be logged on the On-Going Training Documentation Form. I provided you with a copy during todays visit and copies of certificates should be kept in each staff’s file and available for review by a representative of DCDEE. Health and Safety training topics must be completed within the first year of employment and then within every five (5) years after. Documentation of the training must be kept on file for review. You should record the training on the Health and Safety Training Record Form. This form can be found on the DCDEE website. Health and Safety Training may be found on the DCDEE website using the Moodle platform. You can access information for the Health and Safety Trainings by visiting: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings The administrator completed the Emergency Preparedness and Response training on January 18, 2024. It was discussed with her that their EPR information should be uploaded in the portal within four (4) months of completing the training which would be May 18, 2024. You can access the EPR template on the NC Risk Management Portal website. Once you are on the NC Risk Management Portal website, use the ‘Getting Started’ instructions listed to the right-side of the page. If you need technical assistance or on-going support regarding emergency preparedness and response in child care, contact the North Carolina Child Care Health and Safety Resource Center or 1-800-367-2229. I received their updated fire inspection completed on March 12, 2024, during the visit. They have requested to be approved for second shift. I received their sanitation inspection that was conducted on March 20, 2024. Your building inspection should be completed and submitted to me by June 1, 2024. REMINDERS: Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. If you have questions, you can contact me at (919) 819-9348 or, email: leisa.benson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 67 Completed Date: 3/20/2024 Age: From 0 To 9 Total Minutes: 520 Time In: 08:20 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the second Temporary Time Period Visit. The facility was issued a Temporary License effective December 31, 2023, to June 30, 2024. An EHS was present during the later part of the visit conducting a sanitation inspection. Ms. Elizabeth Turbeville, Administrator, was present. She was greeting parents and assisting staff so, she was not able to accompany me as I monitored the indoors of the facility. She did accompany me as I monitored the outdoors and as I monitored the van used for transportation. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed in whole group activities. The children were also observed eating lunch and during nap time. Teachers adequately supervised children. For lunch the children were served green peas, baked chicken, yams, whole wheat rolls, and milk. During the visit seven (7) children’s files were randomly selected and reviewed. Eight (8) staff files were reviewed on February 12, 2024 so, eleven (11) staff files were reviewed during the visit. All center program records were also monitored. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Turbeville. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Their fire drill was completed on March 12, 2024, however it was not documented on the fire drill log. This was corrected when the administrator documented it during the visit. .0604(t); .0302(d)(5) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not provide results indicating they were free of TB before the first day of work. The staff provided their results after their first day of work so, this was corrected during the visit. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Four staff did not complete First Aid Training. .1102(c) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. The first aid kit was stored on the floor in the van, not secured. This was corrected during the visit when the administrator placed the first aid kit between the front seats of the van so it was secure. 10A NCAC 09 .1003(c) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. This was not updated for three children at least annually. .0802(c) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The policy was not signed and dated by the parent. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The statement did not included the child's name and date of enrollment. .1804(b) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be sent to me by April 3, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. or, mailed to: Attention: Leisa Benson 2201 Mail Service Center Raleigh, NC 27699-2201 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by April 3, 2024, you must contact me immediately with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect your compliance score. Your compliance history is 87%. This includes today’s visit. I monitored the van that they will use for transportation: Vehicle used for transportation: Ford Private/Passenger Vehicle Expiration date of Vehicle Registration: 1/31/2025 Date of last inspection: 1/31/2024 Current Driver’s License for driver Vehicle in good repair Fire extinguisher secured First Aid Kit secured Emergency information and attached picture for each child transported, on the vehicle Proof of liability insurance No smoking sign Transportation Roster During the visit I reviewed the transportation requirements including maintaining staff/child ratios with them. They are approved for transportation. Technical Assistance: To get more information about Clean Water for Carolina Kids you can visit: https://www.ncdhhs.gov/nc-arpa-frequently-asked-questions/download?attachment Required In-service training hours for staff were discussed with you along with how to calculate in-service training hours. All in-service training hours should be logged on the On-Going Training Documentation Form. I provided you with a copy during todays visit and copies of certificates should be kept in each staff’s file and available for review by a representative of DCDEE. Health and Safety training topics must be completed within the first year of employment and then within every five (5) years after. Documentation of the training must be kept on file for review. You should record the training on the Health and Safety Training Record Form. This form can be found on the DCDEE website. Health and Safety Training may be found on the DCDEE website using the Moodle platform. You can access information for the Health and Safety Trainings by visiting: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings The administrator completed the Emergency Preparedness and Response training on January 18, 2024. It was discussed with her that their EPR information should be uploaded in the portal within four (4) months of completing the training which would be May 18, 2024. You can access the EPR template on the NC Risk Management Portal website. Once you are on the NC Risk Management Portal website, use the ‘Getting Started’ instructions listed to the right-side of the page. If you need technical assistance or on-going support regarding emergency preparedness and response in child care, contact the North Carolina Child Care Health and Safety Resource Center or 1-800-367-2229. I received their updated fire inspection completed on March 12, 2024, during the visit. They have requested to be approved for second shift. I received their sanitation inspection that was conducted on March 20, 2024. Your building inspection should be completed and submitted to me by June 1, 2024. REMINDERS: Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. If you have questions, you can contact me at (919) 819-9348 or, email: leisa.benson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: 0324-034L Visit Date: 3/12/2024 Number Present: 58 Completed Date: 3/12/2024 Age: From 0 To 5 Total Minutes: 250 Time In: 08:50 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of the unannounced visit was to investigate a complaint report alleging violation/s of childcare requirements. Ms. Elizabeth Turberville, Administrator was not present upon my arrival. Ms. Tabitha Bell, Cook/Admin Staff was present so, I explained to her that I would conduct a walkthrough of the facility indoor and outdoor to monitor for compliance and to also gather enrollment and attendance. Ms. Turberville arrived at 9:30am and at that time I discussed with her the purpose of the visit. She was given an opportunity to respond to the allegation. Their fire inspection was conducted while I was present. In addition to monitoring the alleged violation I also monitored the following: Staff/child ratio through observation of number of children and staff present in classrooms; Adequate/approved space by reviewing the posted capacity for each space and comparing the total with the staff/child ratios and enrollment information provided by the facility; and license restrictions by reviewing the restrictions noted in the Regulatory System and printed on the license posted. The complaint report alleges there is a concern of: 1. Children are not adequately supervised: During the visit I observed appropriate interactions between the teachers and children in all classrooms. Teachers in all classrooms adequately supervised the children. The were alert and responsive and were able to hear and see the children. In the classroom for one year old children (space #2) I observed a teacher standing beside the Simplay3 Rocking Bridge watching a child climb it. As the child reached the bottom of the Rocking Bridge they fell off and started crying. The teacher was responsive and attended to the child’s needs immediately, in a nurturing and caring way, by picking them up and consoling them. In less than a minute the child stopped crying and started playing again. According to the teacher the child had no injuries. An Incident Report was completed. Ms. Turberville also called the parent to inform them of the incident. According to her the parent was very understanding and had no concerns. According to the manufacture information the Simplay3 Rocking Bridge is recommended for children between the ages of 2-4 years old. It was immediately removed from the classroom. Based off the information provided by Ms. Turberville, staff, and my observations the allegation was unsubstantiated. Because the center is going through the process of an ownership change the measurements of each classroom and each playground were checked during the visit. A copy of the measurements will be given to you once I have calculated them. Violation Number Comment Rule 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. A Simplay3 Rocking Bridge was used by one year old children. According to the manufacture this toy is recommended for children ages 2 to 4. This was corrected when it was removed from the classroom. .0510 (e ) (1)(A-G) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was completed for the month of February but it wasn't documented. A Playground Inspection Checklist was completed for the month of February during the visit so, this was corrected during the visit. .0605(q) The two (2) violations were corrected during the visit; therefore, you are not required to submit a compliance letter to me. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit may negatively affect your compliance score. Your compliance score is 82%. This includes today’s visit. Technical Assistance: You should ensure that toys and material/equipment are appropriate for a child’s age. You can do this by always reading labels to make sure they are appropriate for a child’s age. You can use the guidelines published by the U.S. Consumer Product Safety Commission (CPSC) to help you make those buying decisions. You can access their site by visiting: https://www.cpsc.gov/Regulations-Laws--Standards/Voluntary-Standards/Topics/Toys You should also consider children’s temperament, habits, and behavior whenever buying toys and materials/equipment. Although a child may seem to be advanced compared to other children their age level for toys is determined by safety factors, not intelligence or maturity. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 2/12/2024 Number Present: 60 Completed Date: 2/12/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first Temporary Time Period Visit. This program currently operates with a temporary license effective December 31, 2023, to June 30, 2024, because of a Change of Ownership. Applicable childcare requirements were discussed with Ms. Elizabeth Turbeville, Administrator. Ms. Turbeville accompanied me as I conducted a walkthrough of the indoor spaces used for child care. I was not able to monitor the outdoor space due to the weather (it was raining); however, I did observe their most recent Playground Inspection Checklist and there were no issues noted. Children were observed during free play activities, eating lunch, and napping. Children were adequately supervised. For lunch the children were served Salisbury steak with gravy, noodles, coleslaw, fruit cocktail, and milk. Eight (8) staff files were reviewed including the administrator’s file. Three (3) children’s files were monitored. In addition, required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. During today’s visit, The Pre-Licensing Checklist for Child Care Centers was reviewed with Ms. Turbeville. At the completion of the visit, the Visit Summary was reviewed with Ms. Turbeville. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space 3 was not current; it was dated February 5, 2024 to February 9, 2024. This was corrected when the current activity plan was posted. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted for parents. This was corrected when a current menu was posted for parents. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Six baby bottles were not dated. This was corrected when the bottles were dated. 15A NCAC 18A .2804(d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. One child did not wash their hands after using the bathroom. 15A NCAC 18A .2803(c) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space 4 the plastic container used as a sink for the wooden play kitchen set was cracked around the edges; this could be a pinch hazard. The was corrected during the visit when the plastic container was moved. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. In space 4 a mirror was placed so it was blocking the exit door to the outside. This was corrected when the mirror was removed. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol dispensers was not stored in locked storage. This was corrected when the door to the closet was locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags (which stored diaper wipes) were accessible to children 2 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A safe sleep chart was not completed for an infant that was sleeping. .0606(g) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. This was not updated at least annually for one child. .0802(c) 1314 Emergency information did not name childs health care professional. The emergency medical care information did not include the the choice of health care professional. .0802(c)(2) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was on completed on the discipline statement. .1804(b) 1329 Application for enrollment did not include all required information. The children's application did not have all the required information. .0801(a)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space one there was an energy drink on the counter. This was corrected when the drink was removed from the classroom. .0901(i) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 26, 2024, stating that all violation/s have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 26, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 80%. Rated License Assessment: On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024. Also, when a child care center undergoes a change of ownership, the agency will use previous points achieved from the facility’s last star rated license assessment to assign a star rating at the end of the temporary license. The previous facility’s points in each area earned: Staff Education: 7 out of 7 points Program Standards: 6 out of 7 points Quality Point: 1 out of 1 point They earned a total of 14 points which is a 5star license. This change in procedure supports the transitional process of resuming the star rated license through a cohort model. The new owner/facility will be expected to go through a star rated license reassessment during the cohort year established under the previous facility license. The previous facility's rated license reassessment would have been completed by March 2025 so, because of this your facility will fall under the third cohort. Your preparation year will be July 1, 2025 to June 30, 2026. Your reassessment year will be July 1, 2026 to June 30, 2027. Your assigned consultant at that time will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. Technical Assistance: To ensure that activity plans are current staff should submit them by Wednesday of each week to an assigned staff for review. Once they have been approved they should be posted by Monday morning of the next week. Quality Child Care: Providing quality child care is essential for children. There is ample research demonstrating that high quality child care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. Classrooms with a planned curriculum have a more positive impact on child outcomes than one with no set curriculum. A comprehensive curriculum will address all areas of a child’s development including social and emotional, physical and health, cognition and general knowledge, and language and communication. For example, activities promoting literacy, math and science concepts, music and art are typically included. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0901 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 2/12/2024 Number Present: 60 Completed Date: 2/12/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first Temporary Time Period Visit. This program currently operates with a temporary license effective December 31, 2023, to June 30, 2024, because of a Change of Ownership. Applicable childcare requirements were discussed with Ms. Elizabeth Turbeville, Administrator. Ms. Turbeville accompanied me as I conducted a walkthrough of the indoor spaces used for child care. I was not able to monitor the outdoor space due to the weather (it was raining); however, I did observe their most recent Playground Inspection Checklist and there were no issues noted. Children were observed during free play activities, eating lunch, and napping. Children were adequately supervised. For lunch the children were served Salisbury steak with gravy, noodles, coleslaw, fruit cocktail, and milk. Eight (8) staff files were reviewed including the administrator’s file. Three (3) children’s files were monitored. In addition, required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. During today’s visit, The Pre-Licensing Checklist for Child Care Centers was reviewed with Ms. Turbeville. At the completion of the visit, the Visit Summary was reviewed with Ms. Turbeville. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space 3 was not current; it was dated February 5, 2024 to February 9, 2024. This was corrected when the current activity plan was posted. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted for parents. This was corrected when a current menu was posted for parents. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Six baby bottles were not dated. This was corrected when the bottles were dated. 15A NCAC 18A .2804(d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. One child did not wash their hands after using the bathroom. 15A NCAC 18A .2803(c) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space 4 the plastic container used as a sink for the wooden play kitchen set was cracked around the edges; this could be a pinch hazard. The was corrected during the visit when the plastic container was moved. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. In space 4 a mirror was placed so it was blocking the exit door to the outside. This was corrected when the mirror was removed. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol dispensers was not stored in locked storage. This was corrected when the door to the closet was locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags (which stored diaper wipes) were accessible to children 2 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A safe sleep chart was not completed for an infant that was sleeping. .0606(g) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. This was not updated at least annually for one child. .0802(c) 1314 Emergency information did not name childs health care professional. The emergency medical care information did not include the the choice of health care professional. .0802(c)(2) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was on completed on the discipline statement. .1804(b) 1329 Application for enrollment did not include all required information. The children's application did not have all the required information. .0801(a)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space one there was an energy drink on the counter. This was corrected when the drink was removed from the classroom. .0901(i) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 26, 2024, stating that all violation/s have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 26, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 80%. Rated License Assessment: On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024. Also, when a child care center undergoes a change of ownership, the agency will use previous points achieved from the facility’s last star rated license assessment to assign a star rating at the end of the temporary license. The previous facility’s points in each area earned: Staff Education: 7 out of 7 points Program Standards: 6 out of 7 points Quality Point: 1 out of 1 point They earned a total of 14 points which is a 5star license. This change in procedure supports the transitional process of resuming the star rated license through a cohort model. The new owner/facility will be expected to go through a star rated license reassessment during the cohort year established under the previous facility license. The previous facility's rated license reassessment would have been completed by March 2025 so, because of this your facility will fall under the third cohort. Your preparation year will be July 1, 2025 to June 30, 2026. Your reassessment year will be July 1, 2026 to June 30, 2027. Your assigned consultant at that time will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. Technical Assistance: To ensure that activity plans are current staff should submit them by Wednesday of each week to an assigned staff for review. Once they have been approved they should be posted by Monday morning of the next week. Quality Child Care: Providing quality child care is essential for children. There is ample research demonstrating that high quality child care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. Classrooms with a planned curriculum have a more positive impact on child outcomes than one with no set curriculum. A comprehensive curriculum will address all areas of a child’s development including social and emotional, physical and health, cognition and general knowledge, and language and communication. For example, activities promoting literacy, math and science concepts, music and art are typically included. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 2/12/2024 Number Present: 60 Completed Date: 2/12/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first Temporary Time Period Visit. This program currently operates with a temporary license effective December 31, 2023, to June 30, 2024, because of a Change of Ownership. Applicable childcare requirements were discussed with Ms. Elizabeth Turbeville, Administrator. Ms. Turbeville accompanied me as I conducted a walkthrough of the indoor spaces used for child care. I was not able to monitor the outdoor space due to the weather (it was raining); however, I did observe their most recent Playground Inspection Checklist and there were no issues noted. Children were observed during free play activities, eating lunch, and napping. Children were adequately supervised. For lunch the children were served Salisbury steak with gravy, noodles, coleslaw, fruit cocktail, and milk. Eight (8) staff files were reviewed including the administrator’s file. Three (3) children’s files were monitored. In addition, required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. During today’s visit, The Pre-Licensing Checklist for Child Care Centers was reviewed with Ms. Turbeville. At the completion of the visit, the Visit Summary was reviewed with Ms. Turbeville. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space 3 was not current; it was dated February 5, 2024 to February 9, 2024. This was corrected when the current activity plan was posted. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted for parents. This was corrected when a current menu was posted for parents. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Six baby bottles were not dated. This was corrected when the bottles were dated. 15A NCAC 18A .2804(d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. One child did not wash their hands after using the bathroom. 15A NCAC 18A .2803(c) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space 4 the plastic container used as a sink for the wooden play kitchen set was cracked around the edges; this could be a pinch hazard. The was corrected during the visit when the plastic container was moved. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. In space 4 a mirror was placed so it was blocking the exit door to the outside. This was corrected when the mirror was removed. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol dispensers was not stored in locked storage. This was corrected when the door to the closet was locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags (which stored diaper wipes) were accessible to children 2 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A safe sleep chart was not completed for an infant that was sleeping. .0606(g) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. This was not updated at least annually for one child. .0802(c) 1314 Emergency information did not name childs health care professional. The emergency medical care information did not include the the choice of health care professional. .0802(c)(2) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was on completed on the discipline statement. .1804(b) 1329 Application for enrollment did not include all required information. The children's application did not have all the required information. .0801(a)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space one there was an energy drink on the counter. This was corrected when the drink was removed from the classroom. .0901(i) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 26, 2024, stating that all violation/s have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 26, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 80%. Rated License Assessment: On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024. Also, when a child care center undergoes a change of ownership, the agency will use previous points achieved from the facility’s last star rated license assessment to assign a star rating at the end of the temporary license. The previous facility’s points in each area earned: Staff Education: 7 out of 7 points Program Standards: 6 out of 7 points Quality Point: 1 out of 1 point They earned a total of 14 points which is a 5star license. This change in procedure supports the transitional process of resuming the star rated license through a cohort model. The new owner/facility will be expected to go through a star rated license reassessment during the cohort year established under the previous facility license. The previous facility's rated license reassessment would have been completed by March 2025 so, because of this your facility will fall under the third cohort. Your preparation year will be July 1, 2025 to June 30, 2026. Your reassessment year will be July 1, 2026 to June 30, 2027. Your assigned consultant at that time will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. Technical Assistance: To ensure that activity plans are current staff should submit them by Wednesday of each week to an assigned staff for review. Once they have been approved they should be posted by Monday morning of the next week. Quality Child Care: Providing quality child care is essential for children. There is ample research demonstrating that high quality child care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. Classrooms with a planned curriculum have a more positive impact on child outcomes than one with no set curriculum. A comprehensive curriculum will address all areas of a child’s development including social and emotional, physical and health, cognition and general knowledge, and language and communication. For example, activities promoting literacy, math and science concepts, music and art are typically included. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 2/12/2024 Number Present: 60 Completed Date: 2/12/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first Temporary Time Period Visit. This program currently operates with a temporary license effective December 31, 2023, to June 30, 2024, because of a Change of Ownership. Applicable childcare requirements were discussed with Ms. Elizabeth Turbeville, Administrator. Ms. Turbeville accompanied me as I conducted a walkthrough of the indoor spaces used for child care. I was not able to monitor the outdoor space due to the weather (it was raining); however, I did observe their most recent Playground Inspection Checklist and there were no issues noted. Children were observed during free play activities, eating lunch, and napping. Children were adequately supervised. For lunch the children were served Salisbury steak with gravy, noodles, coleslaw, fruit cocktail, and milk. Eight (8) staff files were reviewed including the administrator’s file. Three (3) children’s files were monitored. In addition, required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. During today’s visit, The Pre-Licensing Checklist for Child Care Centers was reviewed with Ms. Turbeville. At the completion of the visit, the Visit Summary was reviewed with Ms. Turbeville. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space 3 was not current; it was dated February 5, 2024 to February 9, 2024. This was corrected when the current activity plan was posted. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted for parents. This was corrected when a current menu was posted for parents. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Six baby bottles were not dated. This was corrected when the bottles were dated. 15A NCAC 18A .2804(d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. One child did not wash their hands after using the bathroom. 15A NCAC 18A .2803(c) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space 4 the plastic container used as a sink for the wooden play kitchen set was cracked around the edges; this could be a pinch hazard. The was corrected during the visit when the plastic container was moved. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. In space 4 a mirror was placed so it was blocking the exit door to the outside. This was corrected when the mirror was removed. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol dispensers was not stored in locked storage. This was corrected when the door to the closet was locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags (which stored diaper wipes) were accessible to children 2 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A safe sleep chart was not completed for an infant that was sleeping. .0606(g) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. This was not updated at least annually for one child. .0802(c) 1314 Emergency information did not name childs health care professional. The emergency medical care information did not include the the choice of health care professional. .0802(c)(2) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was on completed on the discipline statement. .1804(b) 1329 Application for enrollment did not include all required information. The children's application did not have all the required information. .0801(a)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space one there was an energy drink on the counter. This was corrected when the drink was removed from the classroom. .0901(i) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 26, 2024, stating that all violation/s have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 26, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 80%. Rated License Assessment: On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024. Also, when a child care center undergoes a change of ownership, the agency will use previous points achieved from the facility’s last star rated license assessment to assign a star rating at the end of the temporary license. The previous facility’s points in each area earned: Staff Education: 7 out of 7 points Program Standards: 6 out of 7 points Quality Point: 1 out of 1 point They earned a total of 14 points which is a 5star license. This change in procedure supports the transitional process of resuming the star rated license through a cohort model. The new owner/facility will be expected to go through a star rated license reassessment during the cohort year established under the previous facility license. The previous facility's rated license reassessment would have been completed by March 2025 so, because of this your facility will fall under the third cohort. Your preparation year will be July 1, 2025 to June 30, 2026. Your reassessment year will be July 1, 2026 to June 30, 2027. Your assigned consultant at that time will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. Technical Assistance: To ensure that activity plans are current staff should submit them by Wednesday of each week to an assigned staff for review. Once they have been approved they should be posted by Monday morning of the next week. Quality Child Care: Providing quality child care is essential for children. There is ample research demonstrating that high quality child care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. Classrooms with a planned curriculum have a more positive impact on child outcomes than one with no set curriculum. A comprehensive curriculum will address all areas of a child’s development including social and emotional, physical and health, cognition and general knowledge, and language and communication. For example, activities promoting literacy, math and science concepts, music and art are typically included. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: 0124-239L Visit Date: 1/25/2024 Number Present: 49 Completed Date: 1/25/2024 Age: From 0 To 5 Total Minutes: 340 Time In: 09:00 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of the unannounced visit was to investigate a complaint report alleging violation/s of childcare requirements. Ms. Elizabeth Turberville, Administrator was not present upon my arrival. Ms. Tabitha Bell, Cook was present so, I introduced myself to her and discussed the purpose of the visit with her. I also discussed the complaint with Ms. Turberville (via phone) during the visit. Mr. Purnell McQueen, Owner arrived at the center at approximately 10:20am. I discussed the complaint with him. Ms. Turberville arrived at the center at approximately 10:40am. At that time the complaint was reviewed with both of them. They were given an opportunity to respond to the allegation/s. Ms. Bell accompanied me as I walked through the facility. I did not monitor the outdoor area because of the weather (it was raining). In addition to monitoring the alleged violations I also monitored the following: Staff/child ratio-through observation of children in classrooms; Adequate/approved space by reviewing the posted capacity for each space and comparing the total with the staff/child ratios and enrollment information provided by the facility; and license restrictions by reviewing the restrictions noted in the Regulatory System and printed on the license posted. The report alleges there are concerns of: 1. Children are not adequately supervised: During the visit I observed appropriate interactions between the teachers and children in all classrooms. Teachers in all classrooms adequately supervised the children. The teachers were alert and responsive, and they were able to hear and see the children. I observed teachers offer assistance to children when needed. According to Ms. Turberville, for children that bite teachers are instructed to shadow them to prevent biting incidents. 2. A teacher released a child to someone they did not know without seeing identification or checking the child’s application for person approved to take custody: Ms. Turberville stated that she didn’t recall a time when staff released a child to someone they didn’t know. She stated that if staff do not know the person, they are asked to go to the office to be verified. They are asked to provide an ID and then they review the child’s file to make sure that person has permission to take the child. If the person is not on the list, then they do not release that child to them. 3. Incident reports are not prepared as required: According to Ms. Turberville Incident Reports are completed as required. A copy is given to parents to sign and keep for their records. The incident is recorded on the Incident Log along with a signed copy of the Incident Report. I reviewed their Incident Log and verified that incidents are logged along with a signed copy of the Incident Report. 4. New staff did not receive training as required and/or meet qualifications before starting work: According to Ms. Turberville they have hired one (1) new staff: I reviewed the new staff’s file and it contained all the required information. 5. Parents were not notified in writing of changes to the operational policy: According to Ms. Turberville, they will continue to use the operational polices of the previous owner except for an increase in tuition fees, payment method, and their daily sign in/out procedures. I reviewed the written information that was given to parents that listed the new increase in tuition fees. This was given to parents in the first week of January 2024. The previous owner used a program called ProCare for parents to make payments and sign children in/out. A written notice was posted on the front door (the first week of January) stating that there was a change in ownership and that they were not using ProCare at this time for payments or to sign children in/out daily. They will use ProCare once they have the information transferred to their business. An open house will be held on January 26, 2024, at 6pm to review the operational policies and procedures. 6. Attendance records are not accurate: I randomly reviewed the attendance records from the toddler classroom, the 2’s classroom and Pre-K classroom. The attendance records for those classrooms were accurate. Based off the information Ms. Turberville provided and my observations the allegations are unsubstantiated. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. One infant was observed holding a bottle while laying on a Boppy Pillow. 10A NCAC 09 .0902(b) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be sent to me by February 8, 2024, stating that the violation has been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. or, mailed to: Attention: Leisa Benson 2201 Mail Service Center Raleigh, NC 27699-2201 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 8, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit may negatively affect your compliance score. Technical Assistance: Children should be placed in feeding chairs or other appropriate apparatus to be fed to reduce the risk of ear infections, tooth decay and choking. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Riverwood Pre-K Elementary Facility ID: 78000475 Consultant: LEISA A. BENSON Operation Type: Center Case Number: 0124-239L Visit Date: 1/25/2024 Number Present: 49 Completed Date: 1/25/2024 Age: From 0 To 5 Total Minutes: 340 Time In: 09:00 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of the unannounced visit was to investigate a complaint report alleging violation/s of childcare requirements. Ms. Elizabeth Turberville, Administrator was not present upon my arrival. Ms. Tabitha Bell, Cook was present so, I introduced myself to her and discussed the purpose of the visit with her. I also discussed the complaint with Ms. Turberville (via phone) during the visit. Mr. Purnell McQueen, Owner arrived at the center at approximately 10:20am. I discussed the complaint with him. Ms. Turberville arrived at the center at approximately 10:40am. At that time the complaint was reviewed with both of them. They were given an opportunity to respond to the allegation/s. Ms. Bell accompanied me as I walked through the facility. I did not monitor the outdoor area because of the weather (it was raining). In addition to monitoring the alleged violations I also monitored the following: Staff/child ratio-through observation of children in classrooms; Adequate/approved space by reviewing the posted capacity for each space and comparing the total with the staff/child ratios and enrollment information provided by the facility; and license restrictions by reviewing the restrictions noted in the Regulatory System and printed on the license posted. The report alleges there are concerns of: 1. Children are not adequately supervised: During the visit I observed appropriate interactions between the teachers and children in all classrooms. Teachers in all classrooms adequately supervised the children. The teachers were alert and responsive, and they were able to hear and see the children. I observed teachers offer assistance to children when needed. According to Ms. Turberville, for children that bite teachers are instructed to shadow them to prevent biting incidents. 2. A teacher released a child to someone they did not know without seeing identification or checking the child’s application for person approved to take custody: Ms. Turberville stated that she didn’t recall a time when staff released a child to someone they didn’t know. She stated that if staff do not know the person, they are asked to go to the office to be verified. They are asked to provide an ID and then they review the child’s file to make sure that person has permission to take the child. If the person is not on the list, then they do not release that child to them. 3. Incident reports are not prepared as required: According to Ms. Turberville Incident Reports are completed as required. A copy is given to parents to sign and keep for their records. The incident is recorded on the Incident Log along with a signed copy of the Incident Report. I reviewed their Incident Log and verified that incidents are logged along with a signed copy of the Incident Report. 4. New staff did not receive training as required and/or meet qualifications before starting work: According to Ms. Turberville they have hired one (1) new staff: I reviewed the new staff’s file and it contained all the required information. 5. Parents were not notified in writing of changes to the operational policy: According to Ms. Turberville, they will continue to use the operational polices of the previous owner except for an increase in tuition fees, payment method, and their daily sign in/out procedures. I reviewed the written information that was given to parents that listed the new increase in tuition fees. This was given to parents in the first week of January 2024. The previous owner used a program called ProCare for parents to make payments and sign children in/out. A written notice was posted on the front door (the first week of January) stating that there was a change in ownership and that they were not using ProCare at this time for payments or to sign children in/out daily. They will use ProCare once they have the information transferred to their business. An open house will be held on January 26, 2024, at 6pm to review the operational policies and procedures. 6. Attendance records are not accurate: I randomly reviewed the attendance records from the toddler classroom, the 2’s classroom and Pre-K classroom. The attendance records for those classrooms were accurate. Based off the information Ms. Turberville provided and my observations the allegations are unsubstantiated. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. One infant was observed holding a bottle while laying on a Boppy Pillow. 10A NCAC 09 .0902(b) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be sent to me by February 8, 2024, stating that the violation has been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. or, mailed to: Attention: Leisa Benson 2201 Mail Service Center Raleigh, NC 27699-2201 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 8, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit may negatively affect your compliance score. Technical Assistance: Children should be placed in feeding chairs or other appropriate apparatus to be fed to reduce the risk of ear infections, tooth decay and choking. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times