Island Grove Baptist Christian Daycare

10A NCAC 09.1803 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: 0325-352L Visit Date: 3/27/2025 Number Present: 31 Completed Date: 3/27/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 09:05 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follow: There are concerns of violations of child care requirements. Janet Edwards, Licensing Supervisor, accompanied today’s visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. No new files for new staff were reviewed. We observed the indoor and outdoor space used by the children. Today’s menu consisted of spaghetti, corn, bread, pineapples, and milk. Based on information provided, on March 25, 2025, there are concerns of violations of child care requirements. I interviewed Teresa Jacobs, Administrator and one teachers regarding allegations during today’s visit. Ms. Jacobs stated there are times when teachers raise their voice to correct or redirect children. Both Ms. Jacobs and one teacher confirmed a child was tapped as a form of discipline. Additionally at the end of the day children are moved into one classroom and watch an iPhone or tablet to watch movies. Based on the interviews and observations, the allegations of child care requirements were substantiated. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children watched an iphone and tablet at end of the day and was not used to stimulate a developmental domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. Children under three years age watched an iphone and tablet at the end of the day. .0510(f) 904 Child was handled roughly. A two year old child was tapped on the upper leg as a form of discipline. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. At times teachers yelled at children as form discipline. .1803(a)(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before April 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant, 2201 Mail Service Center Raleigh, NC 27699-2201 Nakita.Bellamyl@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Today we discussed the NC Child Care Rules around prohibited discipline in child care centers. In accordance with 10A NCAC 09.1803 (a) No child shall be subjected to any form of corporal punishment by the owner, operator, director, or staff of any child care center. For purposes of this Rule, "staff" shall mean any regular or substitute caregiver, any volunteer, and any auxiliary personnel, including cooks, secretaries, janitors, maids, or vehicle drivers. The following shall apply at all child care centers: (1) no child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) no child shall be placed in a locked room, closet, or box or be left alone in a room separated from staff; (3) no discipline shall be delegated to another child; (4) no food shall be withheld as punishment or given as a means of reward; (5) no child shall be disciplined for toileting accidents; (6) no child shall be disciplined for not sleeping during rest period; (7) no child shall be disciplined by assigning chores that require contact with or use of hazardous materials, such as cleaning bathrooms, floors, or emptying diaper pails; (8) physical activity, such as running laps and doing push-ups, shall not be withheld as punishment or required as punishment; (9) no child shall be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) no child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Notwithstanding any other provision of this Rule, no child shall be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs.(b)Discipline practices shall be age and developmentally appropriate. Contact Cumberland County Partnership for Children, Healthy Social Behavior Specialist at 910-826-3051 for behavior management support. There are available and can provide technical assistance to your program. They focuses on teacher practices that can calm challenging behaviors. •Research shows that between the ages of 2 and 5 the brain is primed and ready to learn to manage impulses and emotions. •Between 10-25% of young children display challenging behavior inappropriate for their developmental level. Teachers now report that children’s disruptive behavior is the single biggest challenge they face in the classroom. •In North Carolina, 15% of pre-kindergarten teachers expelled at least one child over the past year. The HSB team focuses on providing teachers with the information and support they need to hone their knowledge of: •Managing and Expressing Emotions •Offering Directions •Making Positive Choices •Using Problem Solving Strategies •Group Participation •Positive Sense of Self •Taking Turns & Sharing •Self-Control •Respecting Family Culture You can complete a technical assistance application through the Partnership for Children of Cumberland County, Inc. at https://ccpfc.org. All regional specialists for Robeson County can assist your program needs. You can also reach out to CDSA OF THE CAPE FEAR (Fayetteville Area) (Bladen, Cumberland, Robeson, Sampson Counties) 1211-A Ireland Drive Fayetteville, NC 28304 Phone: 910-912-2200 Fax: 910-912-2296 For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, (910) 651-0362, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, (910) 709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: 0325-352L Visit Date: 3/27/2025 Number Present: 31 Completed Date: 3/27/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 09:05 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follow: There are concerns of violations of child care requirements. Janet Edwards, Licensing Supervisor, accompanied today’s visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. No new files for new staff were reviewed. We observed the indoor and outdoor space used by the children. Today’s menu consisted of spaghetti, corn, bread, pineapples, and milk. Based on information provided, on March 25, 2025, there are concerns of violations of child care requirements. I interviewed Teresa Jacobs, Administrator and one teachers regarding allegations during today’s visit. Ms. Jacobs stated there are times when teachers raise their voice to correct or redirect children. Both Ms. Jacobs and one teacher confirmed a child was tapped as a form of discipline. Additionally at the end of the day children are moved into one classroom and watch an iPhone or tablet to watch movies. Based on the interviews and observations, the allegations of child care requirements were substantiated. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children watched an iphone and tablet at end of the day and was not used to stimulate a developmental domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. Children under three years age watched an iphone and tablet at the end of the day. .0510(f) 904 Child was handled roughly. A two year old child was tapped on the upper leg as a form of discipline. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. At times teachers yelled at children as form discipline. .1803(a)(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before April 10, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant, 2201 Mail Service Center Raleigh, NC 27699-2201 Nakita.Bellamyl@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Today we discussed the NC Child Care Rules around prohibited discipline in child care centers. In accordance with 10A NCAC 09.1803 (a) No child shall be subjected to any form of corporal punishment by the owner, operator, director, or staff of any child care center. For purposes of this Rule, "staff" shall mean any regular or substitute caregiver, any volunteer, and any auxiliary personnel, including cooks, secretaries, janitors, maids, or vehicle drivers. The following shall apply at all child care centers: (1) no child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) no child shall be placed in a locked room, closet, or box or be left alone in a room separated from staff; (3) no discipline shall be delegated to another child; (4) no food shall be withheld as punishment or given as a means of reward; (5) no child shall be disciplined for toileting accidents; (6) no child shall be disciplined for not sleeping during rest period; (7) no child shall be disciplined by assigning chores that require contact with or use of hazardous materials, such as cleaning bathrooms, floors, or emptying diaper pails; (8) physical activity, such as running laps and doing push-ups, shall not be withheld as punishment or required as punishment; (9) no child shall be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) no child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Notwithstanding any other provision of this Rule, no child shall be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs.(b)Discipline practices shall be age and developmentally appropriate. Contact Cumberland County Partnership for Children, Healthy Social Behavior Specialist at 910-826-3051 for behavior management support. There are available and can provide technical assistance to your program. They focuses on teacher practices that can calm challenging behaviors. •Research shows that between the ages of 2 and 5 the brain is primed and ready to learn to manage impulses and emotions. •Between 10-25% of young children display challenging behavior inappropriate for their developmental level. Teachers now report that children’s disruptive behavior is the single biggest challenge they face in the classroom. •In North Carolina, 15% of pre-kindergarten teachers expelled at least one child over the past year. The HSB team focuses on providing teachers with the information and support they need to hone their knowledge of: •Managing and Expressing Emotions •Offering Directions •Making Positive Choices •Using Problem Solving Strategies •Group Participation •Positive Sense of Self •Taking Turns & Sharing •Self-Control •Respecting Family Culture You can complete a technical assistance application through the Partnership for Children of Cumberland County, Inc. at https://ccpfc.org. All regional specialists for Robeson County can assist your program needs. You can also reach out to CDSA OF THE CAPE FEAR (Fayetteville Area) (Bladen, Cumberland, Robeson, Sampson Counties) 1211-A Ireland Drive Fayetteville, NC 28304 Phone: 910-912-2200 Fax: 910-912-2296 For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, (910) 651-0362, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, (910) 709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: 0225-188L Visit Date: 2/25/2025 Number Present: 31 Completed Date: 2/25/2025 Age: From 0 To 4 Total Minutes: 165 Time In: 09:15 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegation are as follows: There are concerns that: A child was not treated in a nurturing and caring manner. A child was not adequately supervised. An assigned activity was not developmentally appropriate for a child. Children were not allowed outdoor time, although the weather was permitting. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. No files were reviewed due to no new employees. Additionally, I observed the indoor and outdoor space used by the children. I observed children during free play activities and teachers interacted with children as they played. Based on information provided on February 17, 2025, a three-year old child was sent to the bathroom unsupervised on the opposite end of the hallway. There is an exit door a few steps away from the bathroom and the child had access to walk out the door without supervision. I interviewed two lead teachers regarding supervision, and both confirmed that a child was sent to the bathroom across the hall without supervision. Based on the interviews and observed the allegation of inadequate supervision was substantiated. A parent arrived to pick up a three-year-old who was at a table with a pencil in his hand crying. According to the parent teacher, the child to write his name several times by copying dots. The parent observed the child crying and seating at the table while the other children played in the classroom. The parent stated the teacher did not help the child and just allowed him to cry while they both sat at the table. The parent enter classroom and asked the child what was wrong, and the child stated, “I can’t write my name”. The parent stated to the teacher that child was three years of age in a classroom for four-year-old children. The teacher stated to the parent as long as the child was in their class the child was going to learn to write their name. I interviewed the two lead teachers regarding allegations of a child was not treated in a nurturing and caring manner and assigned activity was not developmentally appropriate for a child both teachers responded that the teacher was seeing what skills the child has because they were preparing him to transition to the class for four-year-old children. The teacher of the classroom stated they did not just allow the child to cry but assisted the child in writing and when she got up to get another paper that is when the child started crying. Also, at the same time the child’s parent arrived to pick up the child for the day and the teacher started to explain she was seeing what skills the child had before the child transition to the classroom for four-year-old-children. Before she could finish talking the parent walked out and spoke with the administrator. Based on the interviews and observed the allegation of nurturing and caring manner was unsubstantiated. The allegation that an assigned activity was not developmentally appropriate for a child was unsubstantiated. Seven teachers addressed the allegation that children are not allowed to go outside because the teacher thought it was cold. All seven teachers stated they go outside unless there is a weather advisory. There are times when they adjust the daily schedule if they need to go out after the sun comes out or even rainy times. However, there are outdoor spaces with covers that allows all children to go outside even on wet and hot days. The allegation children were not allowed outdoor time, although the weather was permitting was unsubstantiated. The following violation was observed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A three-year-old-child was sent to the bathroom across the hall without supervision, teachers were not able to hear or see the child. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before March 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant 2201 Mail Service Center Raleigh, NC 27699-2201 or Nakita.Bellamy@dhhs.nc.gov. Technical Assistance Supervision Effective supervision ensures the safety and well-being of children while fostering a structured and engaging environment. • Maintain active supervision by positioning yourself to observe all areas of the classroom and outdoor space. • Conduct frequent scans of the room and adjust your position as children move. • Use small group activities to minimize distractions and provide more focused attention. • Implement clear expectations for transitions and routines to reduce unsafe behaviors. • Ensure a low teacher-to-child ratio (as required by NC licensing standards) to provide adequate supervision. Nurturing and Caring environment Building strong, trusting relationships is crucial for a child's emotional and social development. • Establish consistent and responsive interactions, acknowledging children's emotions and offering comfort when needed. • Use positive reinforcement and encouragement to build self-esteem and confidence. • Model and teach empathy and respect, helping children navigate social relationships. • Develop a predictable routine to help children feel secure and supported. Foster family partnerships by maintaining open communication with parents about their child’s needs and progress Developmentally appropriate activities Three-year-olds learn best through play and hands-on experiences that promote cognitive, social, and motor skills. • Implement a balanced curriculum that supports all areas of development, including language, fine and gross motor, problem-solving, and creativity. • Provide open-ended materials like blocks, sensory bins, and art supplies to encourage exploration and imagination. • Use age-appropriate literacy and math activities, such as storytelling, singing, sorting, and counting games. • Encourage peer interaction through cooperative play and group activities to develop social and emotional skills. • Observe and assess children's development to tailor activities based on their individual needs and interests. Contact me at Nakita Bellamy, Child Care Consultant, (910) 651-0362, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, (910) 709-4160, Janet.Edwards@dhhs.nc.gov if you have question If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 12/17/2024 Number Present: 30 Completed Date: 12/17/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 10:15 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Teresa Jacobs, Administrator, assisted me with the visit. The program operated with a five-star license, issued September 9, 2020, earning six points for education, six points for program standards, and one quality point for complying with an education option. License restrictions include daytime care only, children in care on ground level only, children under 2 ½ years old in rooms with direct exits only, meets enhanced ratios and meets enhanced space. The program’s compliance history was ninety-two percent as of December 17, 2024. The license was posted, and the restrictions were in compliance. The NC Secretary of State website was reviewed on December 17, 2024, and Island Grove Baptist Church was listed as current- active. Lunch consisted of smoked sausage, rice, tomatoes, bread, apple sauce, and peaches Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not provide results indicating they were free of active TB, TB test, or screening on or before the first day of employment. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four new staff did not receive at least 16 hours of orientation within the first 6 weeks of employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four new staff did not complete six hours of training in required topics areas. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four employees did not review the center's EPR Plan during orientation. .0607(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 31, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant 3059 North Main Street. STE. 19, Hope Mills, NC 28348 Nakita.Bellamy@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance CBC Provider Portal As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, (910) 651-0362, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, (910) 709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 12/17/2024 Number Present: 30 Completed Date: 12/17/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 10:15 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Teresa Jacobs, Administrator, assisted me with the visit. The program operated with a five-star license, issued September 9, 2020, earning six points for education, six points for program standards, and one quality point for complying with an education option. License restrictions include daytime care only, children in care on ground level only, children under 2 ½ years old in rooms with direct exits only, meets enhanced ratios and meets enhanced space. The program’s compliance history was ninety-two percent as of December 17, 2024. The license was posted, and the restrictions were in compliance. The NC Secretary of State website was reviewed on December 17, 2024, and Island Grove Baptist Church was listed as current- active. Lunch consisted of smoked sausage, rice, tomatoes, bread, apple sauce, and peaches Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not provide results indicating they were free of active TB, TB test, or screening on or before the first day of employment. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four new staff did not receive at least 16 hours of orientation within the first 6 weeks of employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four new staff did not complete six hours of training in required topics areas. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four employees did not review the center's EPR Plan during orientation. .0607(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 31, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant 3059 North Main Street. STE. 19, Hope Mills, NC 28348 Nakita.Bellamy@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance CBC Provider Portal As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, (910) 651-0362, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, (910) 709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 12/17/2024 Number Present: 30 Completed Date: 12/17/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 10:15 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. Teresa Jacobs, Administrator, assisted me with the visit. The program operated with a five-star license, issued September 9, 2020, earning six points for education, six points for program standards, and one quality point for complying with an education option. License restrictions include daytime care only, children in care on ground level only, children under 2 ½ years old in rooms with direct exits only, meets enhanced ratios and meets enhanced space. The program’s compliance history was ninety-two percent as of December 17, 2024. The license was posted, and the restrictions were in compliance. The NC Secretary of State website was reviewed on December 17, 2024, and Island Grove Baptist Church was listed as current- active. Lunch consisted of smoked sausage, rice, tomatoes, bread, apple sauce, and peaches Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not provide results indicating they were free of active TB, TB test, or screening on or before the first day of employment. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four new staff did not receive at least 16 hours of orientation within the first 6 weeks of employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four new staff did not complete six hours of training in required topics areas. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four employees did not review the center's EPR Plan during orientation. .0607(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 31, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Nakita Bellamy, Child Care Consultant 3059 North Main Street. STE. 19, Hope Mills, NC 28348 Nakita.Bellamy@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance CBC Provider Portal As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, (910) 651-0362, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, (910) 709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: NAKITA BELLAMY Operation Type: Center Case Number: Visit Date: 7/25/2024 Number Present: 30 Completed Date: 7/25/2025 Age: From 0 To 4 Total Minutes: 180 Time In: 09:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. Rodney Jackson, Administrator, assisted me with the visit. The program operated with a five-star license, issued September 9, 2020, earning six points for education, six points for program standards, and one quality point for complying with an education option. License restrictions include daytime care only, children in care on ground level only, children under 2 ½ years old in rooms with direct exits only, meets enhanced ratios and meets enhanced space. The program’s compliance history was ninety percent as of July 25, 2024. The license was posted, and the restrictions were in compliance. The NC Secretary of State website was reviewed on July 25, 2024, and Island Grove Baptist Church was listed as current- active. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children were participating in free play in activity areas, transitions, and personal care routines. Teachers were interacting and meeting the developmental needs for each of the children. Age-appropriate materials and equipment were accessible to the children. Children were adequately supervised. One new staff files were reviewed due to no new employees. The following violations observed during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. Space #4, three one year old toddlers were observed watching a phone screen displaying children cartoons. The teacher turned the screen off and put the phone away in her pocket. .0510(f) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. On the first day of work (April 15, 2024) did provide results indication that they were free of active TB until May 22, 2024. .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance Technical Assistance was offered on promoting language during free play in the classroom used by the infants. Language aids in a nonverbal child’s cognitive development. Conversations using descriptive and reasoning words help build a child’s vocabulary and language understanding. There are plenty of opportunities outside of a planned group time for conversations and language building activities. Children learn through play and interaction. Staff can use opportunities such as diaper changes or meals and snacks in addition to free play to talk to the children. Reminders: Qualifying Letters (background checks) The Division of Child Development and Early Education (DCDEE) is mandated to ensure all children who attend licensed /regulated child care facilities are protected and cared for in a nurturing and safe environment. The agency accomplishes this by assuring all caregivers working in licensed child care programs have a valid qualification letter on file with the facility prior to employment. You will need to gain access to the Provider Portal and complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle if you have not done so. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Nakita Bellamy, Child Care Consultant, (910) 651-0362, Nakita.Bellamy@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, (910) 709-4160, Janet.Edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 31 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 350 Time In: 09:10 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Normie Bullard, directed assisted me with the visit. Your program currently operates with a Five- star license issued September 9, 2020. Your program is currently earning (6) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score = 5.0 average and no classroom lower than 4.0), and 1 quality point for the child care administrator having at least 10 years of documented early childhood work experience that can be verified by the Division. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty nine percent as of today. The NC Secretary of State website was reviewed today, and ISLAND GROVE BAPTIST CHURCH, was listed as current and active. The last annual compliance visit was conducted March 8, 2023. The sanitation inspection was completed January 1, 2023, with a “Superior” classification. The last fire inspection was conducted March 15, 2023, and your facility was approved for daytime care only. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions and staff child ratios were maintained and found in compliance. I observed the children playing outside and playing in centers. The infants enjoyed floor time and exploring toys on the floor. Safe sleep charts were monitored. No new staff had been hired since the last visit. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of chicken, noodles, green beans, pears, and milk. The following violations were documented: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection is dated 1/3/23. 10A NCAC 09 .0304(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space#3, one child drank her bottle while sitting on the carpet. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space#3, three bottles were not dated and one bottle was dated for 1/17/24. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, a bottle of correction fluid, lip protectant, and one bottle of sanitizer were located on a low shelf. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #3, the teacher stated that due to an infant's birthday party yesterday, she did not have time to document safe sleep checks on 1/17/24. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Information was not updated at least annually for six staff members. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Information was not updated at least annually for five staff members. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Six employees did not review their staff development plan at least annually. Six employees did not receive an evaluation at least annually. 10A NCAC 09 .0514(f) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete the required training within 5 years of the previous training. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was given on the following: Please email me your staff and training worksheets by October 18, 2024. Having your staff and training worksheets submitted prior to your annual visit will save time during your next annual compliance visit. Make sure to add all new staff to your staff and training worksheets at hire. Add new information as it is acquired. I highly suggest organizing your staff files in the same order as the staff check list provided by the Division. Organizing your files in this manner may help with locating important information quickly. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 31 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 350 Time In: 09:10 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Normie Bullard, directed assisted me with the visit. Your program currently operates with a Five- star license issued September 9, 2020. Your program is currently earning (6) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score = 5.0 average and no classroom lower than 4.0), and 1 quality point for the child care administrator having at least 10 years of documented early childhood work experience that can be verified by the Division. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty nine percent as of today. The NC Secretary of State website was reviewed today, and ISLAND GROVE BAPTIST CHURCH, was listed as current and active. The last annual compliance visit was conducted March 8, 2023. The sanitation inspection was completed January 1, 2023, with a “Superior” classification. The last fire inspection was conducted March 15, 2023, and your facility was approved for daytime care only. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions and staff child ratios were maintained and found in compliance. I observed the children playing outside and playing in centers. The infants enjoyed floor time and exploring toys on the floor. Safe sleep charts were monitored. No new staff had been hired since the last visit. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of chicken, noodles, green beans, pears, and milk. The following violations were documented: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection is dated 1/3/23. 10A NCAC 09 .0304(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space#3, one child drank her bottle while sitting on the carpet. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space#3, three bottles were not dated and one bottle was dated for 1/17/24. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, a bottle of correction fluid, lip protectant, and one bottle of sanitizer were located on a low shelf. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #3, the teacher stated that due to an infant's birthday party yesterday, she did not have time to document safe sleep checks on 1/17/24. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Information was not updated at least annually for six staff members. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Information was not updated at least annually for five staff members. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Six employees did not review their staff development plan at least annually. Six employees did not receive an evaluation at least annually. 10A NCAC 09 .0514(f) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete the required training within 5 years of the previous training. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was given on the following: Please email me your staff and training worksheets by October 18, 2024. Having your staff and training worksheets submitted prior to your annual visit will save time during your next annual compliance visit. Make sure to add all new staff to your staff and training worksheets at hire. Add new information as it is acquired. I highly suggest organizing your staff files in the same order as the staff check list provided by the Division. Organizing your files in this manner may help with locating important information quickly. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 31 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 350 Time In: 09:10 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Normie Bullard, directed assisted me with the visit. Your program currently operates with a Five- star license issued September 9, 2020. Your program is currently earning (6) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score = 5.0 average and no classroom lower than 4.0), and 1 quality point for the child care administrator having at least 10 years of documented early childhood work experience that can be verified by the Division. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty nine percent as of today. The NC Secretary of State website was reviewed today, and ISLAND GROVE BAPTIST CHURCH, was listed as current and active. The last annual compliance visit was conducted March 8, 2023. The sanitation inspection was completed January 1, 2023, with a “Superior” classification. The last fire inspection was conducted March 15, 2023, and your facility was approved for daytime care only. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions and staff child ratios were maintained and found in compliance. I observed the children playing outside and playing in centers. The infants enjoyed floor time and exploring toys on the floor. Safe sleep charts were monitored. No new staff had been hired since the last visit. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of chicken, noodles, green beans, pears, and milk. The following violations were documented: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection is dated 1/3/23. 10A NCAC 09 .0304(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space#3, one child drank her bottle while sitting on the carpet. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space#3, three bottles were not dated and one bottle was dated for 1/17/24. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, a bottle of correction fluid, lip protectant, and one bottle of sanitizer were located on a low shelf. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #3, the teacher stated that due to an infant's birthday party yesterday, she did not have time to document safe sleep checks on 1/17/24. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Information was not updated at least annually for six staff members. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Information was not updated at least annually for five staff members. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Six employees did not review their staff development plan at least annually. Six employees did not receive an evaluation at least annually. 10A NCAC 09 .0514(f) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete the required training within 5 years of the previous training. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was given on the following: Please email me your staff and training worksheets by October 18, 2024. Having your staff and training worksheets submitted prior to your annual visit will save time during your next annual compliance visit. Make sure to add all new staff to your staff and training worksheets at hire. Add new information as it is acquired. I highly suggest organizing your staff files in the same order as the staff check list provided by the Division. Organizing your files in this manner may help with locating important information quickly. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 31 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 350 Time In: 09:10 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Normie Bullard, directed assisted me with the visit. Your program currently operates with a Five- star license issued September 9, 2020. Your program is currently earning (6) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score = 5.0 average and no classroom lower than 4.0), and 1 quality point for the child care administrator having at least 10 years of documented early childhood work experience that can be verified by the Division. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty nine percent as of today. The NC Secretary of State website was reviewed today, and ISLAND GROVE BAPTIST CHURCH, was listed as current and active. The last annual compliance visit was conducted March 8, 2023. The sanitation inspection was completed January 1, 2023, with a “Superior” classification. The last fire inspection was conducted March 15, 2023, and your facility was approved for daytime care only. I visited each indoor and outdoor space. Children were cared for in a nurturing and caring manner. The license restrictions and staff child ratios were maintained and found in compliance. I observed the children playing outside and playing in centers. The infants enjoyed floor time and exploring toys on the floor. Safe sleep charts were monitored. No new staff had been hired since the last visit. Rated license requirements were discussed to ensure continued compliance. Lunch consisted of chicken, noodles, green beans, pears, and milk. The following violations were documented: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection is dated 1/3/23. 10A NCAC 09 .0304(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space#3, one child drank her bottle while sitting on the carpet. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space#3, three bottles were not dated and one bottle was dated for 1/17/24. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, a bottle of correction fluid, lip protectant, and one bottle of sanitizer were located on a low shelf. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #3, the teacher stated that due to an infant's birthday party yesterday, she did not have time to document safe sleep checks on 1/17/24. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Information was not updated at least annually for six staff members. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Information was not updated at least annually for five staff members. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Six employees did not review their staff development plan at least annually. Six employees did not receive an evaluation at least annually. 10A NCAC 09 .0514(f) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete the required training within 5 years of the previous training. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance was given on the following: Please email me your staff and training worksheets by October 18, 2024. Having your staff and training worksheets submitted prior to your annual visit will save time during your next annual compliance visit. Make sure to add all new staff to your staff and training worksheets at hire. Add new information as it is acquired. I highly suggest organizing your staff files in the same order as the staff check list provided by the Division. Organizing your files in this manner may help with locating important information quickly. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 24 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 225 Time In: 09:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Normie Bullard, directed assisted me with the visit. Your program currently operates with a Five- star license issued September 9, 2020. Your program is currently earning (6) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score = 5.0 average and no classroom lower than 4.0), and 1 quality point for the child care administrator having at least 10 years of documented early childhood work experience that can be verified by the Division. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty nine percent as of today. The NC Secretary of State website was reviewed today, and ISLAND GROVE BAPTIST CHURCH, was listed as current and active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. The infant engaged in carpet time. Teachers responded to the infants’ needs. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Lunch consisted of bologna, bread, string beans, apple sauce and milk. Two new staff member’s file was monitored and found in compliance during today’s visit. The following violations were documented during the visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In two bathrooms, four step stools had rusted metal bars. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #5, four plugs were uncovered next to information board. 10A NCAC 09 .0604(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, the surfacing under the blue climber measured less that 6 inches deep. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before November 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was given on the following: 1. We discussed the rated license cohort for your center. You are scheduled to be in the second cohort. Your prep year is 7/1/24- 6/30/25. Your rated license is due to be processed no later than 6/30/26. You stated that you are having problems hiring staff with EC education. Try offering incentives for education such as bonuses, raises or stipends. Free education is also available. • Earn a no-cost nationally recognized Child Development Associate® (CDA) certificate through a free Professional Development Teacher Membership from Teaching Strategies. Courses in English and Spanish. Plus a T.E.A.C.H. scholarship is available to cover the CDA book and assessment fees. • Earn the North Carolina Early Childhood Equivalency Certificate. Take the free online NC Early Childhood Equivalency Exam on DCDEE Moodle. Teachers can also turn training and experience into a degree in Early Childhood Education. • Submit a Credit for Prior Learning portfolio to receive up to nine community college ECE credits for your early childhood knowledge and skills from participating NC Community Colleges. Credits can be applied toward the newly created Early Childhood Workforce Certificate, Early Childhood Education Diploma, Certificate and/or an Associate in Applied Science (AAS) Degree in Early Childhood Education. 2. We also discussed ways to assemble staff and children’s files. Make sure to use each check list and keep the same order in your files. Keep all pertinent forms or documents in each file. It is best to keep paperwork together so that several files will not need to be located. 3. Asking for annual updated immunization records for all the children in your center is a good way to make sure all shot records are current. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ For great child care trainings visit: https://www.dcdee.moodle.nc.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 24 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 225 Time In: 09:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Normie Bullard, directed assisted me with the visit. Your program currently operates with a Five- star license issued September 9, 2020. Your program is currently earning (6) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score = 5.0 average and no classroom lower than 4.0), and 1 quality point for the child care administrator having at least 10 years of documented early childhood work experience that can be verified by the Division. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty nine percent as of today. The NC Secretary of State website was reviewed today, and ISLAND GROVE BAPTIST CHURCH, was listed as current and active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. The infant engaged in carpet time. Teachers responded to the infants’ needs. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Lunch consisted of bologna, bread, string beans, apple sauce and milk. Two new staff member’s file was monitored and found in compliance during today’s visit. The following violations were documented during the visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In two bathrooms, four step stools had rusted metal bars. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #5, four plugs were uncovered next to information board. 10A NCAC 09 .0604(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, the surfacing under the blue climber measured less that 6 inches deep. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before November 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was given on the following: 1. We discussed the rated license cohort for your center. You are scheduled to be in the second cohort. Your prep year is 7/1/24- 6/30/25. Your rated license is due to be processed no later than 6/30/26. You stated that you are having problems hiring staff with EC education. Try offering incentives for education such as bonuses, raises or stipends. Free education is also available. • Earn a no-cost nationally recognized Child Development Associate® (CDA) certificate through a free Professional Development Teacher Membership from Teaching Strategies. Courses in English and Spanish. Plus a T.E.A.C.H. scholarship is available to cover the CDA book and assessment fees. • Earn the North Carolina Early Childhood Equivalency Certificate. Take the free online NC Early Childhood Equivalency Exam on DCDEE Moodle. Teachers can also turn training and experience into a degree in Early Childhood Education. • Submit a Credit for Prior Learning portfolio to receive up to nine community college ECE credits for your early childhood knowledge and skills from participating NC Community Colleges. Credits can be applied toward the newly created Early Childhood Workforce Certificate, Early Childhood Education Diploma, Certificate and/or an Associate in Applied Science (AAS) Degree in Early Childhood Education. 2. We also discussed ways to assemble staff and children’s files. Make sure to use each check list and keep the same order in your files. Keep all pertinent forms or documents in each file. It is best to keep paperwork together so that several files will not need to be located. 3. Asking for annual updated immunization records for all the children in your center is a good way to make sure all shot records are current. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ For great child care trainings visit: https://www.dcdee.moodle.nc.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 24 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 225 Time In: 09:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Normie Bullard, directed assisted me with the visit. Your program currently operates with a Five- star license issued September 9, 2020. Your program is currently earning (6) points in the education component, (6) points in the program standards component (the program met enhanced ratios and enhanced space, an ERS score = 5.0 average and no classroom lower than 4.0), and 1 quality point for the child care administrator having at least 10 years of documented early childhood work experience that can be verified by the Division. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty nine percent as of today. The NC Secretary of State website was reviewed today, and ISLAND GROVE BAPTIST CHURCH, was listed as current and active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. The infant engaged in carpet time. Teachers responded to the infants’ needs. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Lunch consisted of bologna, bread, string beans, apple sauce and milk. Two new staff member’s file was monitored and found in compliance during today’s visit. The following violations were documented during the visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In two bathrooms, four step stools had rusted metal bars. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #5, four plugs were uncovered next to information board. 10A NCAC 09 .0604(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, the surfacing under the blue climber measured less that 6 inches deep. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before November 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance was given on the following: 1. We discussed the rated license cohort for your center. You are scheduled to be in the second cohort. Your prep year is 7/1/24- 6/30/25. Your rated license is due to be processed no later than 6/30/26. You stated that you are having problems hiring staff with EC education. Try offering incentives for education such as bonuses, raises or stipends. Free education is also available. • Earn a no-cost nationally recognized Child Development Associate® (CDA) certificate through a free Professional Development Teacher Membership from Teaching Strategies. Courses in English and Spanish. Plus a T.E.A.C.H. scholarship is available to cover the CDA book and assessment fees. • Earn the North Carolina Early Childhood Equivalency Certificate. Take the free online NC Early Childhood Equivalency Exam on DCDEE Moodle. Teachers can also turn training and experience into a degree in Early Childhood Education. • Submit a Credit for Prior Learning portfolio to receive up to nine community college ECE credits for your early childhood knowledge and skills from participating NC Community Colleges. Credits can be applied toward the newly created Early Childhood Workforce Certificate, Early Childhood Education Diploma, Certificate and/or an Associate in Applied Science (AAS) Degree in Early Childhood Education. 2. We also discussed ways to assemble staff and children’s files. Make sure to use each check list and keep the same order in your files. Keep all pertinent forms or documents in each file. It is best to keep paperwork together so that several files will not need to be located. 3. Asking for annual updated immunization records for all the children in your center is a good way to make sure all shot records are current. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ For great child care trainings visit: https://www.dcdee.moodle.nc.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 9/6/2023 Number Present: 23 Completed Date: 9/6/2023 Age: From 0 To 4 Total Minutes: 158 Time In: 08:52 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on June 1, 2023. The action was discussed with Ms. Jacobs on June 1, 2023, and with Normie Bullard on June 29, 2023. Normie Bullard, director assisted me with today’s visit. During today’s visit the Administrative Action was posted at the parent entrance of the facility. Stipulations are as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91 and Child Care Rule 10A NCAC 09 .1803(a) regarding discipline of children • Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding adequate supervision 2. Within one (1) week after this Notice is received, Normie Bullard, administrator, shall contact Amanda Lovette, Robeson County Partnership for Children, telephone number 910-738-6767 Ext 297, email alovette@rcpartnership4children.org, to arrange for training that will address positive guidance, behavior management, and discipline of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory training. At least two (2) of the Board Members responsible for the operation/oversight of the facility shall attend the training. The training shall include, but not be limited to, the following topics: • Effective management of children’s challenging behaviors • Techniques for de-escalating stressful situations • Appropriate response and alternatives for children who exhibit acting out behaviors Documentation of the training shall include an attendance roster with the printed name and signature of each staff member, Board Members, and administrator in attendance, the date, time, and length of the training, and minutes documenting the information discussed during the training. Documentation of training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** Amanda Lovette from the Robeson County Partnership for Children conducted a 2 hour training with William Locklear, Normie Bullard and the rest of the staff on 6/27/23. 3. Within one (1) week after completing the training, the Board of Directors, shall revise the facility’s discipline policies and procedures to incorporate strategies learned in the training. The policies and procedures should describe, in detail, the steps the facility will take to ensure appropriate treatment of children at all times. The policies and procedures shall include, but not be limited to, the following: • Age-appropriate behavior management and discipline techniques for children • Acceptable and unacceptable techniques used to handle children to prevent injuries • Procedures for how administration will ensure proper discipline and behavior management techniques are being implemented by staff • Procedures for staff members to confidentially report, without fear of reprisal, their observations or suspicions of coworkers’ inappropriate discipline, care, or treatment of children directly to the Board of Directors and to the administrator • Procedures for staff to notify Board of Directors and administrators of concerns in a timely manner, including when Board members and administrators are off premises • Procedures for how the facility’s administrators are to respond to all reports of inappropriate discipline, care, or treatment of children and the consequences mandated by the Board of Directors for noncompliance • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements • A plan for regular review of the discipline and mandatory reporting policies and procedures with all staff members including the review of the policies and procedures in the orientation of new staff members before they assume child care responsibilities. The written policies and procedures shall be submitted to Deanna Abraham, Child Care Consultant, PO Box 265, Raeford, NC 28376, telephone number 704-213-6714, email deanna.abraham@dhhs.nc.gov, for approval. Ms. Abraham shall notify Ms. Bullard and the Board of Directors, orally and/or in writing, as to whether the written policies and procedures are approved or if modifications are needed. Within two (2) weeks after approval is received, Ms. Bullard shall notify parents of enrolled children of the change in policies and procedures and obtain a statement signed by the parent that he/she received a copy of the new approved discipline policies and procedures. The approved policy shall be implemented immediately. A copy of the approved policy shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** The corrective action plan was approved on 7/12/23. ** A signed and dated copy of the corrective action plan is located in each staff member’s file. ** All staff members have signed and dated the discipline policy as stated in the corrective action plan. ** Bi-weekly room observations were available for review as stated in the corrective action plan. ** All staff members have taken the Recognizing and Responding to Suspicions of Child Maltreatment training as stated in the corrective action plan. 4. Within two (2) weeks after the approval of the revised discipline policy, the Board of Directors shall conduct a staff meeting with all staff members, including the administrator, to discuss the approved policies and procedures regarding discipline. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. ** A staff meeting was conducted on 7/26/23. ** A staff meeting was conducted on 8/11/23 and 8/14/23. The staff members did not sign the agenda. As a reminder as stated in your corrective action plan each staff member in attendance must sign a dated copy of the discussed topics. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of today. The NC Secretary of State website was reviewed on today and ISLAND GROVE BAPTIST CHURCH was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. The infants were cared for in a caring and nurturing manner. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of corn flakes, bananas, and milk. Three violations were documented during today’s visit: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #3, documentation was not on file for sleeping infants in care yesterday. .0606(g) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. In space #3, one 5-month-old infant was placed on his stomach to sleep without a written waiver. .0606(a)(1)(A-B) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, dirt and grass showed through the low areas of wood chips under the climbing structure. The depth under the large climbing structure had low to no surfacing in areas. .0605(k)(1-4) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 9/20/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Observance and Technical Assistance In space #3, I observed the teacher sitting on the floor assisting one child with her bottle, holding one infant on her shoulder while another sat beside her drinking his bottle unassisted. The infant room can hold its own unique set of challenges. At times all the babies may seem to need care all at once. During those moments when all the babies need your attention all at once, it is important to prioritize. Lay a tired baby down in his or her crib and turn on soft music. Make sure to follow sanitary guidelines and fill out the safe sleep chart. Place feeding babies in highchairs. If a child needs assistance with holding their bottle, make sure to hold them while assisting them. Remember to wash hands after each feeding. When help is available, teachers should not hesitate to ask for help from administration. A good routine and support system can help reduce stressful situations. I highly recommend reviewing the center's safe sleep policy with staff often. I advise you to contact your health consultant to help train your staff with handwashing, sanitizing, disinfectant, SIDS, CPR, First Aid training and other good health practices. The following is her contact information: Tandrel Lennon Child Care Health Consultant Robeson County Partnership for Children, Inc. 210 East Second Street Lumberton, NC 28358 tlennon@rcpartnership4children.org Office: (910) 738-6767 ext)240 I suggest the addition of outside instruments. Instruments can be pots and pans stung along the fence with tools to bang on them or actual playground instruments. Also, it may prove beneficial to keep all important dates on a calendar that is easily seen daily. Color code staff training dates and other due dates in order to consistently and accurately meet upcoming due dates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1803 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 9/6/2023 Number Present: 23 Completed Date: 9/6/2023 Age: From 0 To 4 Total Minutes: 158 Time In: 08:52 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on June 1, 2023. The action was discussed with Ms. Jacobs on June 1, 2023, and with Normie Bullard on June 29, 2023. Normie Bullard, director assisted me with today’s visit. During today’s visit the Administrative Action was posted at the parent entrance of the facility. Stipulations are as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91 and Child Care Rule 10A NCAC 09 .1803(a) regarding discipline of children • Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding adequate supervision 2. Within one (1) week after this Notice is received, Normie Bullard, administrator, shall contact Amanda Lovette, Robeson County Partnership for Children, telephone number 910-738-6767 Ext 297, email alovette@rcpartnership4children.org, to arrange for training that will address positive guidance, behavior management, and discipline of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory training. At least two (2) of the Board Members responsible for the operation/oversight of the facility shall attend the training. The training shall include, but not be limited to, the following topics: • Effective management of children’s challenging behaviors • Techniques for de-escalating stressful situations • Appropriate response and alternatives for children who exhibit acting out behaviors Documentation of the training shall include an attendance roster with the printed name and signature of each staff member, Board Members, and administrator in attendance, the date, time, and length of the training, and minutes documenting the information discussed during the training. Documentation of training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** Amanda Lovette from the Robeson County Partnership for Children conducted a 2 hour training with William Locklear, Normie Bullard and the rest of the staff on 6/27/23. 3. Within one (1) week after completing the training, the Board of Directors, shall revise the facility’s discipline policies and procedures to incorporate strategies learned in the training. The policies and procedures should describe, in detail, the steps the facility will take to ensure appropriate treatment of children at all times. The policies and procedures shall include, but not be limited to, the following: • Age-appropriate behavior management and discipline techniques for children • Acceptable and unacceptable techniques used to handle children to prevent injuries • Procedures for how administration will ensure proper discipline and behavior management techniques are being implemented by staff • Procedures for staff members to confidentially report, without fear of reprisal, their observations or suspicions of coworkers’ inappropriate discipline, care, or treatment of children directly to the Board of Directors and to the administrator • Procedures for staff to notify Board of Directors and administrators of concerns in a timely manner, including when Board members and administrators are off premises • Procedures for how the facility’s administrators are to respond to all reports of inappropriate discipline, care, or treatment of children and the consequences mandated by the Board of Directors for noncompliance • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements • A plan for regular review of the discipline and mandatory reporting policies and procedures with all staff members including the review of the policies and procedures in the orientation of new staff members before they assume child care responsibilities. The written policies and procedures shall be submitted to Deanna Abraham, Child Care Consultant, PO Box 265, Raeford, NC 28376, telephone number 704-213-6714, email deanna.abraham@dhhs.nc.gov, for approval. Ms. Abraham shall notify Ms. Bullard and the Board of Directors, orally and/or in writing, as to whether the written policies and procedures are approved or if modifications are needed. Within two (2) weeks after approval is received, Ms. Bullard shall notify parents of enrolled children of the change in policies and procedures and obtain a statement signed by the parent that he/she received a copy of the new approved discipline policies and procedures. The approved policy shall be implemented immediately. A copy of the approved policy shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** The corrective action plan was approved on 7/12/23. ** A signed and dated copy of the corrective action plan is located in each staff member’s file. ** All staff members have signed and dated the discipline policy as stated in the corrective action plan. ** Bi-weekly room observations were available for review as stated in the corrective action plan. ** All staff members have taken the Recognizing and Responding to Suspicions of Child Maltreatment training as stated in the corrective action plan. 4. Within two (2) weeks after the approval of the revised discipline policy, the Board of Directors shall conduct a staff meeting with all staff members, including the administrator, to discuss the approved policies and procedures regarding discipline. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. ** A staff meeting was conducted on 7/26/23. ** A staff meeting was conducted on 8/11/23 and 8/14/23. The staff members did not sign the agenda. As a reminder as stated in your corrective action plan each staff member in attendance must sign a dated copy of the discussed topics. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of today. The NC Secretary of State website was reviewed on today and ISLAND GROVE BAPTIST CHURCH was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. The infants were cared for in a caring and nurturing manner. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of corn flakes, bananas, and milk. Three violations were documented during today’s visit: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #3, documentation was not on file for sleeping infants in care yesterday. .0606(g) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. In space #3, one 5-month-old infant was placed on his stomach to sleep without a written waiver. .0606(a)(1)(A-B) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, dirt and grass showed through the low areas of wood chips under the climbing structure. The depth under the large climbing structure had low to no surfacing in areas. .0605(k)(1-4) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 9/20/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Observance and Technical Assistance In space #3, I observed the teacher sitting on the floor assisting one child with her bottle, holding one infant on her shoulder while another sat beside her drinking his bottle unassisted. The infant room can hold its own unique set of challenges. At times all the babies may seem to need care all at once. During those moments when all the babies need your attention all at once, it is important to prioritize. Lay a tired baby down in his or her crib and turn on soft music. Make sure to follow sanitary guidelines and fill out the safe sleep chart. Place feeding babies in highchairs. If a child needs assistance with holding their bottle, make sure to hold them while assisting them. Remember to wash hands after each feeding. When help is available, teachers should not hesitate to ask for help from administration. A good routine and support system can help reduce stressful situations. I highly recommend reviewing the center's safe sleep policy with staff often. I advise you to contact your health consultant to help train your staff with handwashing, sanitizing, disinfectant, SIDS, CPR, First Aid training and other good health practices. The following is her contact information: Tandrel Lennon Child Care Health Consultant Robeson County Partnership for Children, Inc. 210 East Second Street Lumberton, NC 28358 tlennon@rcpartnership4children.org Office: (910) 738-6767 ext)240 I suggest the addition of outside instruments. Instruments can be pots and pans stung along the fence with tools to bang on them or actual playground instruments. Also, it may prove beneficial to keep all important dates on a calendar that is easily seen daily. Color code staff training dates and other due dates in order to consistently and accurately meet upcoming due dates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 9/6/2023 Number Present: 23 Completed Date: 9/6/2023 Age: From 0 To 4 Total Minutes: 158 Time In: 08:52 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on June 1, 2023. The action was discussed with Ms. Jacobs on June 1, 2023, and with Normie Bullard on June 29, 2023. Normie Bullard, director assisted me with today’s visit. During today’s visit the Administrative Action was posted at the parent entrance of the facility. Stipulations are as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91 and Child Care Rule 10A NCAC 09 .1803(a) regarding discipline of children • Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding adequate supervision 2. Within one (1) week after this Notice is received, Normie Bullard, administrator, shall contact Amanda Lovette, Robeson County Partnership for Children, telephone number 910-738-6767 Ext 297, email alovette@rcpartnership4children.org, to arrange for training that will address positive guidance, behavior management, and discipline of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory training. At least two (2) of the Board Members responsible for the operation/oversight of the facility shall attend the training. The training shall include, but not be limited to, the following topics: • Effective management of children’s challenging behaviors • Techniques for de-escalating stressful situations • Appropriate response and alternatives for children who exhibit acting out behaviors Documentation of the training shall include an attendance roster with the printed name and signature of each staff member, Board Members, and administrator in attendance, the date, time, and length of the training, and minutes documenting the information discussed during the training. Documentation of training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** Amanda Lovette from the Robeson County Partnership for Children conducted a 2 hour training with William Locklear, Normie Bullard and the rest of the staff on 6/27/23. 3. Within one (1) week after completing the training, the Board of Directors, shall revise the facility’s discipline policies and procedures to incorporate strategies learned in the training. The policies and procedures should describe, in detail, the steps the facility will take to ensure appropriate treatment of children at all times. The policies and procedures shall include, but not be limited to, the following: • Age-appropriate behavior management and discipline techniques for children • Acceptable and unacceptable techniques used to handle children to prevent injuries • Procedures for how administration will ensure proper discipline and behavior management techniques are being implemented by staff • Procedures for staff members to confidentially report, without fear of reprisal, their observations or suspicions of coworkers’ inappropriate discipline, care, or treatment of children directly to the Board of Directors and to the administrator • Procedures for staff to notify Board of Directors and administrators of concerns in a timely manner, including when Board members and administrators are off premises • Procedures for how the facility’s administrators are to respond to all reports of inappropriate discipline, care, or treatment of children and the consequences mandated by the Board of Directors for noncompliance • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements • A plan for regular review of the discipline and mandatory reporting policies and procedures with all staff members including the review of the policies and procedures in the orientation of new staff members before they assume child care responsibilities. The written policies and procedures shall be submitted to Deanna Abraham, Child Care Consultant, PO Box 265, Raeford, NC 28376, telephone number 704-213-6714, email deanna.abraham@dhhs.nc.gov, for approval. Ms. Abraham shall notify Ms. Bullard and the Board of Directors, orally and/or in writing, as to whether the written policies and procedures are approved or if modifications are needed. Within two (2) weeks after approval is received, Ms. Bullard shall notify parents of enrolled children of the change in policies and procedures and obtain a statement signed by the parent that he/she received a copy of the new approved discipline policies and procedures. The approved policy shall be implemented immediately. A copy of the approved policy shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** The corrective action plan was approved on 7/12/23. ** A signed and dated copy of the corrective action plan is located in each staff member’s file. ** All staff members have signed and dated the discipline policy as stated in the corrective action plan. ** Bi-weekly room observations were available for review as stated in the corrective action plan. ** All staff members have taken the Recognizing and Responding to Suspicions of Child Maltreatment training as stated in the corrective action plan. 4. Within two (2) weeks after the approval of the revised discipline policy, the Board of Directors shall conduct a staff meeting with all staff members, including the administrator, to discuss the approved policies and procedures regarding discipline. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. ** A staff meeting was conducted on 7/26/23. ** A staff meeting was conducted on 8/11/23 and 8/14/23. The staff members did not sign the agenda. As a reminder as stated in your corrective action plan each staff member in attendance must sign a dated copy of the discussed topics. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of today. The NC Secretary of State website was reviewed on today and ISLAND GROVE BAPTIST CHURCH was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. The infants were cared for in a caring and nurturing manner. Teachers interacted with the children on their level. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Breakfast consisted of corn flakes, bananas, and milk. Three violations were documented during today’s visit: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #3, documentation was not on file for sleeping infants in care yesterday. .0606(g) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. In space #3, one 5-month-old infant was placed on his stomach to sleep without a written waiver. .0606(a)(1)(A-B) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, dirt and grass showed through the low areas of wood chips under the climbing structure. The depth under the large climbing structure had low to no surfacing in areas. .0605(k)(1-4) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 9/20/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Observance and Technical Assistance In space #3, I observed the teacher sitting on the floor assisting one child with her bottle, holding one infant on her shoulder while another sat beside her drinking his bottle unassisted. The infant room can hold its own unique set of challenges. At times all the babies may seem to need care all at once. During those moments when all the babies need your attention all at once, it is important to prioritize. Lay a tired baby down in his or her crib and turn on soft music. Make sure to follow sanitary guidelines and fill out the safe sleep chart. Place feeding babies in highchairs. If a child needs assistance with holding their bottle, make sure to hold them while assisting them. Remember to wash hands after each feeding. When help is available, teachers should not hesitate to ask for help from administration. A good routine and support system can help reduce stressful situations. I highly recommend reviewing the center's safe sleep policy with staff often. I advise you to contact your health consultant to help train your staff with handwashing, sanitizing, disinfectant, SIDS, CPR, First Aid training and other good health practices. The following is her contact information: Tandrel Lennon Child Care Health Consultant Robeson County Partnership for Children, Inc. 210 East Second Street Lumberton, NC 28358 tlennon@rcpartnership4children.org Office: (910) 738-6767 ext)240 I suggest the addition of outside instruments. Instruments can be pots and pans stung along the fence with tools to bang on them or actual playground instruments. Also, it may prove beneficial to keep all important dates on a calendar that is easily seen daily. Color code staff training dates and other due dates in order to consistently and accurately meet upcoming due dates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 22 Completed Date: 8/1/2023 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on June 1, 2023. The action was discussed with Ms. Jacobs on June 1, 2023, and with Normie Bullard on June 29, 2023. Normie Bullard, director assisted me with today’s visit. During today’s visit the Administrative Action was posted at the parent entrance of the facility. Stipulations are as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91 and Child Care Rule 10A NCAC 09 .1803(a) regarding discipline of children • Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding adequate supervision 2. Within one (1) week after this Notice is received, Normie Bullard, administrator, shall contact Amanda Lovette, Robeson County Partnership for Children, telephone number 910-738-6767 Ext 297, email alovette@rcpartnership4children.org, to arrange for training that will address positive guidance, behavior management, and discipline of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory training. At least two (2) of the Board Members responsible for the operation/oversight of the facility shall attend the training. The training shall include, but not be limited to, the following topics: • Effective management of children’s challenging behaviors • Techniques for de-escalating stressful situations • Appropriate response and alternatives for children who exhibit acting out behaviors Documentation of the training shall include an attendance roster with the printed name and signature of each staff member, Board Members, and administrator in attendance, the date, time, and length of the training, and minutes documenting the information discussed during the training. Documentation of training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** Amanda Lovette from the Robeson County Partnership for Children conducted a 2 hour training with William Locklear, Normie Bullard and the rest of the staff on 6/27/23. 3. Within one (1) week after completing the training, the Board of Directors, shall revise the facility’s discipline policies and procedures to incorporate strategies learned in the training. The policies and procedures should describe, in detail, the steps the facility will take to ensure appropriate treatment of children at all times. The policies and procedures shall include, but not be limited to, the following: • Age-appropriate behavior management and discipline techniques for children • Acceptable and unacceptable techniques used to handle children to prevent injuries • Procedures for how administration will ensure proper discipline and behavior management techniques are being implemented by staff • Procedures for staff members to confidentially report, without fear of reprisal, their observations or suspicions of coworkers’ inappropriate discipline, care, or treatment of children directly to the Board of Directors and to the administrator • Procedures for staff to notify Board of Directors and administrators of concerns in a timely manner, including when Board members and administrators are off premises • Procedures for how the facility’s administrators are to respond to all reports of inappropriate discipline, care, or treatment of children and the consequences mandated by the Board of Directors for noncompliance • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements • A plan for regular review of the discipline and mandatory reporting policies and procedures with all staff members including the review of the policies and procedures in the orientation of new staff members before they assume child care responsibilities. The written policies and procedures shall be submitted to Deanna Abraham, Child Care Consultant, PO Box 265, Raeford, NC 28376, telephone number 704-213-6714, email deanna.abraham@dhhs.nc.gov, for approval. Ms. Abraham shall notify Ms. Bullard and the Board of Directors, orally and/or in writing, as to whether the written policies and procedures are approved or if modifications are needed. Within two (2) weeks after approval is received, Ms. Bullard shall notify parents of enrolled children of the change in policies and procedures and obtain a statement signed by the parent that he/she received a copy of the new approved discipline policies and procedures. The approved policy shall be implemented immediately. A copy of the approved policy shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** The corrective action plan was approved on 7/12/23. ** A signed and dated copy is located in each staff member’s file except one. ** One staff member did not sign or date the discipline policy within two weeks of hire as stated in the corrective action plan. ** Bi-weekly room observation were not available for review as stated in the corrective action plan. ** One staff members had not taken the Recognizing and Responding to Suspicions of Child Maltreatment training within two weeks of hire as stated in the corrective action plan. 4. Within two (2) weeks after the approval of the revised discipline policy, the Board of Directors shall conduct a staff meeting with all staff members, including the administrator, to discuss the approved policies and procedures regarding discipline. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. ** A staff meeting was conducted on 7/26/23. One violation was documented during today’s visit: Violation Number Comment Rule 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member received 4 1/2 hrs of training within their first two weeks of hire. .1101(a)(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 8/15/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 You will continue to receive unannounced visits every 4-6 weeks. Technical assistance was given on the following: It may prove beneficial to keep all important dates on a calendar that is easily seen daily. Color code staff training dates and other due dates in order to consistently and accurately meet upcoming due dates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1803 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 22 Completed Date: 8/1/2023 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on June 1, 2023. The action was discussed with Ms. Jacobs on June 1, 2023, and with Normie Bullard on June 29, 2023. Normie Bullard, director assisted me with today’s visit. During today’s visit the Administrative Action was posted at the parent entrance of the facility. Stipulations are as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91 and Child Care Rule 10A NCAC 09 .1803(a) regarding discipline of children • Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding adequate supervision 2. Within one (1) week after this Notice is received, Normie Bullard, administrator, shall contact Amanda Lovette, Robeson County Partnership for Children, telephone number 910-738-6767 Ext 297, email alovette@rcpartnership4children.org, to arrange for training that will address positive guidance, behavior management, and discipline of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory training. At least two (2) of the Board Members responsible for the operation/oversight of the facility shall attend the training. The training shall include, but not be limited to, the following topics: • Effective management of children’s challenging behaviors • Techniques for de-escalating stressful situations • Appropriate response and alternatives for children who exhibit acting out behaviors Documentation of the training shall include an attendance roster with the printed name and signature of each staff member, Board Members, and administrator in attendance, the date, time, and length of the training, and minutes documenting the information discussed during the training. Documentation of training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** Amanda Lovette from the Robeson County Partnership for Children conducted a 2 hour training with William Locklear, Normie Bullard and the rest of the staff on 6/27/23. 3. Within one (1) week after completing the training, the Board of Directors, shall revise the facility’s discipline policies and procedures to incorporate strategies learned in the training. The policies and procedures should describe, in detail, the steps the facility will take to ensure appropriate treatment of children at all times. The policies and procedures shall include, but not be limited to, the following: • Age-appropriate behavior management and discipline techniques for children • Acceptable and unacceptable techniques used to handle children to prevent injuries • Procedures for how administration will ensure proper discipline and behavior management techniques are being implemented by staff • Procedures for staff members to confidentially report, without fear of reprisal, their observations or suspicions of coworkers’ inappropriate discipline, care, or treatment of children directly to the Board of Directors and to the administrator • Procedures for staff to notify Board of Directors and administrators of concerns in a timely manner, including when Board members and administrators are off premises • Procedures for how the facility’s administrators are to respond to all reports of inappropriate discipline, care, or treatment of children and the consequences mandated by the Board of Directors for noncompliance • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements • A plan for regular review of the discipline and mandatory reporting policies and procedures with all staff members including the review of the policies and procedures in the orientation of new staff members before they assume child care responsibilities. The written policies and procedures shall be submitted to Deanna Abraham, Child Care Consultant, PO Box 265, Raeford, NC 28376, telephone number 704-213-6714, email deanna.abraham@dhhs.nc.gov, for approval. Ms. Abraham shall notify Ms. Bullard and the Board of Directors, orally and/or in writing, as to whether the written policies and procedures are approved or if modifications are needed. Within two (2) weeks after approval is received, Ms. Bullard shall notify parents of enrolled children of the change in policies and procedures and obtain a statement signed by the parent that he/she received a copy of the new approved discipline policies and procedures. The approved policy shall be implemented immediately. A copy of the approved policy shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** The corrective action plan was approved on 7/12/23. ** A signed and dated copy is located in each staff member’s file except one. ** One staff member did not sign or date the discipline policy within two weeks of hire as stated in the corrective action plan. ** Bi-weekly room observation were not available for review as stated in the corrective action plan. ** One staff members had not taken the Recognizing and Responding to Suspicions of Child Maltreatment training within two weeks of hire as stated in the corrective action plan. 4. Within two (2) weeks after the approval of the revised discipline policy, the Board of Directors shall conduct a staff meeting with all staff members, including the administrator, to discuss the approved policies and procedures regarding discipline. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. ** A staff meeting was conducted on 7/26/23. One violation was documented during today’s visit: Violation Number Comment Rule 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member received 4 1/2 hrs of training within their first two weeks of hire. .1101(a)(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 8/15/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 You will continue to receive unannounced visits every 4-6 weeks. Technical assistance was given on the following: It may prove beneficial to keep all important dates on a calendar that is easily seen daily. Color code staff training dates and other due dates in order to consistently and accurately meet upcoming due dates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ISLAND GROVE BAPTIST CHRISTIAN DAYCARE Facility ID: 78000175 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 22 Completed Date: 8/1/2023 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative follow-up visit, including the Corrective Action Plan included in the written warning issued by the DCDEE to this facility on June 1, 2023. The action was discussed with Ms. Jacobs on June 1, 2023, and with Normie Bullard on June 29, 2023. Normie Bullard, director assisted me with today’s visit. During today’s visit the Administrative Action was posted at the parent entrance of the facility. Stipulations are as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91 and Child Care Rule 10A NCAC 09 .1803(a) regarding discipline of children • Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding adequate supervision 2. Within one (1) week after this Notice is received, Normie Bullard, administrator, shall contact Amanda Lovette, Robeson County Partnership for Children, telephone number 910-738-6767 Ext 297, email alovette@rcpartnership4children.org, to arrange for training that will address positive guidance, behavior management, and discipline of children. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in this mandatory training. At least two (2) of the Board Members responsible for the operation/oversight of the facility shall attend the training. The training shall include, but not be limited to, the following topics: • Effective management of children’s challenging behaviors • Techniques for de-escalating stressful situations • Appropriate response and alternatives for children who exhibit acting out behaviors Documentation of the training shall include an attendance roster with the printed name and signature of each staff member, Board Members, and administrator in attendance, the date, time, and length of the training, and minutes documenting the information discussed during the training. Documentation of training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** Amanda Lovette from the Robeson County Partnership for Children conducted a 2 hour training with William Locklear, Normie Bullard and the rest of the staff on 6/27/23. 3. Within one (1) week after completing the training, the Board of Directors, shall revise the facility’s discipline policies and procedures to incorporate strategies learned in the training. The policies and procedures should describe, in detail, the steps the facility will take to ensure appropriate treatment of children at all times. The policies and procedures shall include, but not be limited to, the following: • Age-appropriate behavior management and discipline techniques for children • Acceptable and unacceptable techniques used to handle children to prevent injuries • Procedures for how administration will ensure proper discipline and behavior management techniques are being implemented by staff • Procedures for staff members to confidentially report, without fear of reprisal, their observations or suspicions of coworkers’ inappropriate discipline, care, or treatment of children directly to the Board of Directors and to the administrator • Procedures for staff to notify Board of Directors and administrators of concerns in a timely manner, including when Board members and administrators are off premises • Procedures for how the facility’s administrators are to respond to all reports of inappropriate discipline, care, or treatment of children and the consequences mandated by the Board of Directors for noncompliance • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements • A plan for regular review of the discipline and mandatory reporting policies and procedures with all staff members including the review of the policies and procedures in the orientation of new staff members before they assume child care responsibilities. The written policies and procedures shall be submitted to Deanna Abraham, Child Care Consultant, PO Box 265, Raeford, NC 28376, telephone number 704-213-6714, email deanna.abraham@dhhs.nc.gov, for approval. Ms. Abraham shall notify Ms. Bullard and the Board of Directors, orally and/or in writing, as to whether the written policies and procedures are approved or if modifications are needed. Within two (2) weeks after approval is received, Ms. Bullard shall notify parents of enrolled children of the change in policies and procedures and obtain a statement signed by the parent that he/she received a copy of the new approved discipline policies and procedures. The approved policy shall be implemented immediately. A copy of the approved policy shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. ** The corrective action plan was approved on 7/12/23. ** A signed and dated copy is located in each staff member’s file except one. ** One staff member did not sign or date the discipline policy within two weeks of hire as stated in the corrective action plan. ** Bi-weekly room observation were not available for review as stated in the corrective action plan. ** One staff members had not taken the Recognizing and Responding to Suspicions of Child Maltreatment training within two weeks of hire as stated in the corrective action plan. 4. Within two (2) weeks after the approval of the revised discipline policy, the Board of Directors shall conduct a staff meeting with all staff members, including the administrator, to discuss the approved policies and procedures regarding discipline. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. ** A staff meeting was conducted on 7/26/23. One violation was documented during today’s visit: Violation Number Comment Rule 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member received 4 1/2 hrs of training within their first two weeks of hire. .1101(a)(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 8/15/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 You will continue to receive unannounced visits every 4-6 weeks. Technical assistance was given on the following: It may prove beneficial to keep all important dates on a calendar that is easily seen daily. Color code staff training dates and other due dates in order to consistently and accurately meet upcoming due dates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times