Bright Morning Star Home Care

G.S.110-91 · Violation

Name of Operation: BRIGHT MORNING STAR HOME CARE Facility ID: 25000250 Consultant: ANDREA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 6/25/2026 Number Present: 2 Completed Date: 6/25/2026 Age: From 2 To 3 Total Minutes: 195 Time In: 11:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Announced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your family childcare home currently operates with a 4-star license issued November 22, 2019. The facility’s last annual compliance visit was conducted on July 22, 2025. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99%) percent as of June 25, 2026. Restrictions on the permit include 1st, 2nd, and 3rd shift care, a maximum of five (5) preschool children cared for at any time, children in care on ground level only, no more than 2 children less than age one, and no dogs allowed on premises during operating hours. You, Paula Juarbe, were present and available for consultation during the visit. Five (5) children between the ages of one (1) and three (3) are enrolled and two (2) were present. All spaces used by the children, indoors and outdoors, were monitored. Ms. Juarbe has a room set up exclusively for childcare. Upon arrival at your facility, you and the children were in the outdoor childcare space. While in the outdoor space the children played with cars, trucks, and tracks. The children transitioned to the indoor space and routine handwashing procedures were observed. You sang songs as the children washed their hands and assisted them with handwashing steps. You prepared lunch which consisted of ham, green beans, apples, wheat bread, and milk. After lunch the children had rest/nap time. Routine toileting, handwashing, food service and mat spacing were monitored, and requirements were met. Today all children’s files were monitored. Health and safety trainings and the facility’s safe sleep policy were monitored, and requirements were met. Currently no infants were enrolled; therefore, safe sleep checks were not monitored. Today you reported that you are currently not providing transportation. Today, you completed a copy of the FCCH Operator’s Statements of Responsibility and the Verification of Required Information for Operator and Additional Caregivers Form. You are required to complete ten (10) ongoing training hours per year, and you have completed 13.5. You 3.5 on-going training hours that may count towards your next year on-going training requirements. Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One (1) out of five (5) children’s records reviewed did not have a signed copy of the discipline policy given to and discussed with the parent prior to enrollment on file in the home. G.S.110-91(10); .1727(a)&(b) 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Two (2) out of five (5) children’s records reviewed parents did not sign a statement acknowledging the receipt and explanation of the plan. .1712(e )(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. Any violations documented must be corrected immediately. On or before the agreed upon date of Monday, July 6, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Andrea Johnson, Child Care Consultant andrea.johnson@dhhs.nc.gov PO Box 904 Beaufort, NC 28516 252-732-0183 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Choosing a Pathway to the Stars: Your facility has chosen to apply for Pathway #1, Program Assessment, and you have requested to have the ERS completed. Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating Scale. This includes completing a Continuous Quality Improvement (CQI) Plan, meeting Family and Community Engagement Standards, and implementing a Curriculum for 4 years olds in 4 and 5-Star programs. Family and Community Engagement: The facility has completed the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. Continuous Quality Improvement (CQI): A CQI plan has been completed for the operator. The CQI Plan includes the following: Identification of goal(s), necessary resources, supports and actions needed to accomplish the goal(s), documentation of the reason for the goal(s). A review of efforts toward completion of the goal(s) will be conducted annually. Operator Education: Ms. Juarbe is in the process of updating her WORKS status letter. Once all your education has been evaluated, your facility will earn their Star Rated License based on current education indicated on the WORKS status letter. Environmental Rating Scales: An assessment will be requested in August 2026, for a 4-week window in October 2026 in which your assessment will be conducted. Once the official results are received from NCRLAP, I will contact you to discuss results and next steps to process your new license. Once the star level has been determined for the Program Assessment and for Staff Education, the overall Star level will be issued. Technical Assistance: Criminal Background Check Qualifying Letters: During today's visit, it was determined that your qualifying letter and a household member's qualifying letter are linked together in the ABCMS system with the same birthdate. Your birthdate is listed on your household member's qualifying letter. Although you have two (2) individual printed qualifying letters for you and your household member, please contact the Criminal Backgrund Check Unit at (919) 814-6401 to correct the qualifying letters. Clean Classrooms for Carolina Kids: Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on February 12, 2025. Water testing must be completed every three (3) years. • Lead-Based Paint- Section Complete Hazards Identified N/A • Asbestos- Section Complete Hazards Identified N/A Challenging Behaviors Helpline The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685. Reminders: EPR Plan: Please set a reminder on your calendar to update your facility’s EPR Plan on or before July 30, 2026. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed with you, printed, and signed. As we discussed, this computer-generated visit summary serves as completion of the annual compliance rated license visit. If you have any questions and/or concerns, you have my contact information. You may also contact my supervisor at kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT MORNING STAR HOME CARE Facility ID: 25000250 Consultant: ANDREA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 6/25/2026 Number Present: 2 Completed Date: 6/25/2026 Age: From 2 To 3 Total Minutes: 195 Time In: 11:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Announced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your family childcare home currently operates with a 4-star license issued November 22, 2019. The facility’s last annual compliance visit was conducted on July 22, 2025. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99%) percent as of June 25, 2026. Restrictions on the permit include 1st, 2nd, and 3rd shift care, a maximum of five (5) preschool children cared for at any time, children in care on ground level only, no more than 2 children less than age one, and no dogs allowed on premises during operating hours. You, Paula Juarbe, were present and available for consultation during the visit. Five (5) children between the ages of one (1) and three (3) are enrolled and two (2) were present. All spaces used by the children, indoors and outdoors, were monitored. Ms. Juarbe has a room set up exclusively for childcare. Upon arrival at your facility, you and the children were in the outdoor childcare space. While in the outdoor space the children played with cars, trucks, and tracks. The children transitioned to the indoor space and routine handwashing procedures were observed. You sang songs as the children washed their hands and assisted them with handwashing steps. You prepared lunch which consisted of ham, green beans, apples, wheat bread, and milk. After lunch the children had rest/nap time. Routine toileting, handwashing, food service and mat spacing were monitored, and requirements were met. Today all children’s files were monitored. Health and safety trainings and the facility’s safe sleep policy were monitored, and requirements were met. Currently no infants were enrolled; therefore, safe sleep checks were not monitored. Today you reported that you are currently not providing transportation. Today, you completed a copy of the FCCH Operator’s Statements of Responsibility and the Verification of Required Information for Operator and Additional Caregivers Form. You are required to complete ten (10) ongoing training hours per year, and you have completed 13.5. You 3.5 on-going training hours that may count towards your next year on-going training requirements. Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One (1) out of five (5) children’s records reviewed did not have a signed copy of the discipline policy given to and discussed with the parent prior to enrollment on file in the home. G.S.110-91(10); .1727(a)&(b) 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Two (2) out of five (5) children’s records reviewed parents did not sign a statement acknowledging the receipt and explanation of the plan. .1712(e )(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. Any violations documented must be corrected immediately. On or before the agreed upon date of Monday, July 6, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Andrea Johnson, Child Care Consultant andrea.johnson@dhhs.nc.gov PO Box 904 Beaufort, NC 28516 252-732-0183 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Choosing a Pathway to the Stars: Your facility has chosen to apply for Pathway #1, Program Assessment, and you have requested to have the ERS completed. Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating Scale. This includes completing a Continuous Quality Improvement (CQI) Plan, meeting Family and Community Engagement Standards, and implementing a Curriculum for 4 years olds in 4 and 5-Star programs. Family and Community Engagement: The facility has completed the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. Continuous Quality Improvement (CQI): A CQI plan has been completed for the operator. The CQI Plan includes the following: Identification of goal(s), necessary resources, supports and actions needed to accomplish the goal(s), documentation of the reason for the goal(s). A review of efforts toward completion of the goal(s) will be conducted annually. Operator Education: Ms. Juarbe is in the process of updating her WORKS status letter. Once all your education has been evaluated, your facility will earn their Star Rated License based on current education indicated on the WORKS status letter. Environmental Rating Scales: An assessment will be requested in August 2026, for a 4-week window in October 2026 in which your assessment will be conducted. Once the official results are received from NCRLAP, I will contact you to discuss results and next steps to process your new license. Once the star level has been determined for the Program Assessment and for Staff Education, the overall Star level will be issued. Technical Assistance: Criminal Background Check Qualifying Letters: During today's visit, it was determined that your qualifying letter and a household member's qualifying letter are linked together in the ABCMS system with the same birthdate. Your birthdate is listed on your household member's qualifying letter. Although you have two (2) individual printed qualifying letters for you and your household member, please contact the Criminal Backgrund Check Unit at (919) 814-6401 to correct the qualifying letters. Clean Classrooms for Carolina Kids: Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on February 12, 2025. Water testing must be completed every three (3) years. • Lead-Based Paint- Section Complete Hazards Identified N/A • Asbestos- Section Complete Hazards Identified N/A Challenging Behaviors Helpline The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685. Reminders: EPR Plan: Please set a reminder on your calendar to update your facility’s EPR Plan on or before July 30, 2026. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed with you, printed, and signed. As we discussed, this computer-generated visit summary serves as completion of the annual compliance rated license visit. If you have any questions and/or concerns, you have my contact information. You may also contact my supervisor at kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BRIGHT MORNING STAR HOME CARE Facility ID: 25000250 Consultant: ANDREA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 1/13/2026 Number Present: 4 Completed Date: 1/13/2026 Age: From 1 To 3 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Paula Juarbe, Owner, were present for consultation during the visit. Your program currently operates with a 4-Star license, issued November 22, 2019. The facility’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of January 13,2026. Restrictions on the permit include 1st, 2nd, and 3rd shift care, a maximum of five (5) preschool children cared for at any time, and the facility serves no more than two (2) infants under age one (1), children are cared for on the ground level only, and no dogs are allowed on premises during operating hours. The license was posted, and the restrictions were in compliance. A walk-through of your facility was completed today; all indoor and outdoor areas were monitored. Four (4) children between ages one (1) and three (3) are enrolled and four (4) were present today. The indoor space was a safe environment, and a variety of activities were available for the children. All children were adequately supervised. Appropriate toys and materials were observed in this area. The childcare space is located in a room adjacent to the kitchen and dining room. The bathroom is close proximity to the childcare space. Upon arrival at your facility, three (3) children were seated at a table eating breakfast and you were seated at a table feeding one (1) child breakfast which consisted of oatmeal, oranges, and milk. After breakfast, the children transitioned to free play activities which consisted of magnetic tiles, large wooden puzzles, large legos, and matching eggs with shapes in a carton. You interacted with the children as they played. As you changed a child’s diaper, diapering procedures were monitored, and requirements were met. You played music and the children danced. Food service, toileting, and handwashing procedures were monitored and found to be in compliance. The outdoor space had a variety of gross motor equipment which included riding cars and trucks, push cars, push toys, a small basketball goal, and balls. Other equipment included sand and water tables, a small playhouse, picnic table, tool play desk, art easels, large legos, large connecting blocks, tables, and chairs. A large shade structure is also in the outdoor space. The facility’s Shaken Baby and Abusive Head Trauma and Safe Sleep Policies were reviewed, and requirements were met. Today, you reported that you currently are not providing transportation. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not obtained a business ID nor completed the ABCMS Provider Portal training. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. Any violations documented must be corrected immediately. On or before Tuesday, January 27, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Andrea Johnson, Child Care Consultant andrea.johnson@dhhs.nc.gov PO Box 904 Beaufort, NC 28516 252-732-0183 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Provider Portal for ABCMS (the criminal records check database): You, Paula Juarbe, reported today that you are not familiar with the ABCMS Provider Portal. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids: Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on February 12, 2025. Water testing must be completed every three (3) years. • Lead-Based Paint-Section Complete-No Hazards Identified • Asbestos-Section Complete-No Hazards Identified QRIS Modernization: Continuous Quality Improvement (QCI): Applies to Pathway 1 and 2 and applies to 2-5 Star Rated Licenses Today, we discussed individual CQI planning for FCCH Operator that accompanies the Professional Development Plan and the Facility CQI Plan that will be completed by the operator. We reviewed that the CQI Plan includes the following: • Identification of goal(s) • Required Documentation for the goal Family and Community Engagement: Applies to Pathway 1 and 2 and Foundational Practices begin with 2 Star Rated Licenses Today we reviewed all options included in the following Family and Community Engagement Categories • Communication Options • Engagement & Leadership Options • Educational Opportunity Options Choosing a Pathway to the Stars: Today, I completed a QRIS Conversation Template for your facility. You reported that your facility is choosing Pathway #1, Program Assessment, and you plan to apply for a rated license by July 2026. A copy of this template is attached to this visit summary. During today’s visit, I reached out to Craven County Smart Start via email to provide the Technical Assistance Specialists with your Pathway Choice and license renewal month. 2025-2026 Respiratory Season: To help North Carolinians understand how to defend themselves against serious illness from the flu, COVID-19 and RSV, NCDHHS has released a bilingual Respiratory Illness Communications Toolkit for the 2025–2026 respiratory virus season. The toolkit offers ready-to-share fact sheets, social media content, videos, posters and other materials to help communities, health departments, schools and employers share respiratory illness information. The materials explain how these viruses spread, symptoms to watch for and the benefits of getting updated vaccines. They also provide information on where to get vaccinated. NCDHHS encourages North Carolinians to get vaccinated for the strongest protection and follow everyday steps like handwashing and staying home when sick. For questions or concerns, talk to a health care provider. Resources and vaccine-finder information are available at MySpot.nc.gov. Reminders: CPR & First Aid Certifications: Please set a reminder on your calendar to complete your CPR & First Aid certifications on or before March 1, 2026. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed with you, emailed to you, copies printed and signed. As we discussed, this computer-generated visit summary serves as completion of the routine unannounced visit. If you have any questions and/or concerns, you have my contact information. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT MORNING STAR HOME CARE Facility ID: 25000250 Consultant: ANDREA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 1/13/2026 Number Present: 4 Completed Date: 1/13/2026 Age: From 1 To 3 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Paula Juarbe, Owner, were present for consultation during the visit. Your program currently operates with a 4-Star license, issued November 22, 2019. The facility’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of January 13,2026. Restrictions on the permit include 1st, 2nd, and 3rd shift care, a maximum of five (5) preschool children cared for at any time, and the facility serves no more than two (2) infants under age one (1), children are cared for on the ground level only, and no dogs are allowed on premises during operating hours. The license was posted, and the restrictions were in compliance. A walk-through of your facility was completed today; all indoor and outdoor areas were monitored. Four (4) children between ages one (1) and three (3) are enrolled and four (4) were present today. The indoor space was a safe environment, and a variety of activities were available for the children. All children were adequately supervised. Appropriate toys and materials were observed in this area. The childcare space is located in a room adjacent to the kitchen and dining room. The bathroom is close proximity to the childcare space. Upon arrival at your facility, three (3) children were seated at a table eating breakfast and you were seated at a table feeding one (1) child breakfast which consisted of oatmeal, oranges, and milk. After breakfast, the children transitioned to free play activities which consisted of magnetic tiles, large wooden puzzles, large legos, and matching eggs with shapes in a carton. You interacted with the children as they played. As you changed a child’s diaper, diapering procedures were monitored, and requirements were met. You played music and the children danced. Food service, toileting, and handwashing procedures were monitored and found to be in compliance. The outdoor space had a variety of gross motor equipment which included riding cars and trucks, push cars, push toys, a small basketball goal, and balls. Other equipment included sand and water tables, a small playhouse, picnic table, tool play desk, art easels, large legos, large connecting blocks, tables, and chairs. A large shade structure is also in the outdoor space. The facility’s Shaken Baby and Abusive Head Trauma and Safe Sleep Policies were reviewed, and requirements were met. Today, you reported that you currently are not providing transportation. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not obtained a business ID nor completed the ABCMS Provider Portal training. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. Any violations documented must be corrected immediately. On or before Tuesday, January 27, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Andrea Johnson, Child Care Consultant andrea.johnson@dhhs.nc.gov PO Box 904 Beaufort, NC 28516 252-732-0183 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Provider Portal for ABCMS (the criminal records check database): You, Paula Juarbe, reported today that you are not familiar with the ABCMS Provider Portal. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids: Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on February 12, 2025. Water testing must be completed every three (3) years. • Lead-Based Paint-Section Complete-No Hazards Identified • Asbestos-Section Complete-No Hazards Identified QRIS Modernization: Continuous Quality Improvement (QCI): Applies to Pathway 1 and 2 and applies to 2-5 Star Rated Licenses Today, we discussed individual CQI planning for FCCH Operator that accompanies the Professional Development Plan and the Facility CQI Plan that will be completed by the operator. We reviewed that the CQI Plan includes the following: • Identification of goal(s) • Required Documentation for the goal Family and Community Engagement: Applies to Pathway 1 and 2 and Foundational Practices begin with 2 Star Rated Licenses Today we reviewed all options included in the following Family and Community Engagement Categories • Communication Options • Engagement & Leadership Options • Educational Opportunity Options Choosing a Pathway to the Stars: Today, I completed a QRIS Conversation Template for your facility. You reported that your facility is choosing Pathway #1, Program Assessment, and you plan to apply for a rated license by July 2026. A copy of this template is attached to this visit summary. During today’s visit, I reached out to Craven County Smart Start via email to provide the Technical Assistance Specialists with your Pathway Choice and license renewal month. 2025-2026 Respiratory Season: To help North Carolinians understand how to defend themselves against serious illness from the flu, COVID-19 and RSV, NCDHHS has released a bilingual Respiratory Illness Communications Toolkit for the 2025–2026 respiratory virus season. The toolkit offers ready-to-share fact sheets, social media content, videos, posters and other materials to help communities, health departments, schools and employers share respiratory illness information. The materials explain how these viruses spread, symptoms to watch for and the benefits of getting updated vaccines. They also provide information on where to get vaccinated. NCDHHS encourages North Carolinians to get vaccinated for the strongest protection and follow everyday steps like handwashing and staying home when sick. For questions or concerns, talk to a health care provider. Resources and vaccine-finder information are available at MySpot.nc.gov. Reminders: CPR & First Aid Certifications: Please set a reminder on your calendar to complete your CPR & First Aid certifications on or before March 1, 2026. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed with you, emailed to you, copies printed and signed. As we discussed, this computer-generated visit summary serves as completion of the routine unannounced visit. If you have any questions and/or concerns, you have my contact information. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT MORNING STAR HOME CARE Facility ID: 25000250 Consultant: ANDREA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 1/18/2024 Number Present: 4 Completed Date: 1/18/2024 Age: From 0 To 4 Total Minutes: 115 Time In: 09:20 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Paula Juarbe, Owner, were present for consultation during the visit. Your program currently operates with a 4-Star license, issued November 22, 2019. The facility’s compliance history was reviewed with the operator. The program’s compliance history was one ninety-eight (98) percent as of January 18, 2024. Restrictions on the permit include 1st , 2nd, and 3rd shift care, a maximum of five (5) preschool children cared for at any time, children in care on ground level only, the facility serves no more than two (2) children less than age one (1), and no dogs allowed on the premises during FCCH operating hours. The license was posted, and the restrictions were in compliance. A walk-through of your facility was completed today, all indoor and outdoor areas were monitored. Five (5) children between ages zero (0) and four (4) are enrolled and four (4) were present today. The indoor space was a safe environment, and a variety of activities were available for the children. Upon arrival at your facility, the children were engaged in free play activities which included coloring, letter manipulatives, large stacking rings, farms, farm animals, and interlocking connecting cubes. You assisted the children with handwashing as they transitioned to morning snack. During the morning snack you and the children counted animal crackers and named the different animals on the crackers. The morning snack consisted of crackers, applesauce, and milk. Food service, handwashing, and toileting procedures were monitored, and requirements were met. Today, you reported that you currently are not providing transportation. The outdoor space had a variety of gross motor equipment including riding cars and trucks, push cars, a basketball goal, hula hoops, and balls. Other equipment included sand and water tables, a small playhouse, a dramatic play kitchen, picnic table, tool play desk, tables, and chairs. The facility’s Shaken Baby and Abusive Head Trauma, Safe Sleep Policy and safe sleep checks were reviewed, and requirements were met. Violation Number Comment Rule 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The operator did not complete ITS-SIDS training every three years from the completion date of previous ITS-SIDS training. The last date of completion is February 5, 2023. .1703(a)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. Any violations documented must be corrected immediately. On or before Monday, January 29, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Andrea Johnson, Child Care Consultant andrea.johnson@dhhs.nc.gov PO Box 904 Beaufort, NC 28516 252-732-0183 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ITS-SIDS-Certification Current ITS-SIDS certification is critical for caregivers who work with infants, as they must be informed of the research surrounding sudden infant death syndrome and aware of the risk factors which may be reduced through safe sleep practices in child care. As you now have one (1) infant enrolled, to work with this infant at least one child care provider with current certification must be present in the home at all times. ITS-SIDS In-Person Training: To find an Infant/Toddler Safe Sleep – SIDS (ITS-SIDS) training, contact an ITS-SIDS trainer in your community. Rated License: Your facility’s three-year rated license reassessment was due to be completed in November 2022 but was not completed due to reassessments being voluntary during the COVID-19 pandemic. As we discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 2.” Placement in this cohort means you will have from July 1, 2024, to June 30, 2025, to plan and prepare for your reassessment, with your reassessment being due between July 1, 2025, and June 30, 2026. In your planning year, you may review resources available at www.ncrlap.org and contact Craven County Smart Start for assistance. I am also available to assist you upon request. This is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. Review topics related to the Environment Rating Scales or other quality initiatives. For example, if transitions are challenging, ask yourself what strategies help. Engage to brainstorm, offer support and clarification, and set goals. Allocate resources so you can focus on self-study as part of the workday to help you become more familiar and confident with the assessment process. Also, be reminded that you may voluntarily request a reassessment at any time by contacting me, and that NCRLAP outreach assessments are still being offered if you wish to “practice.” You may also wish to contact technical assistance specialists with Craven County Smart Start to help you with mock assessments. Family Child Care Home Capacity Guidance On October 27, 2023, DCDEE shared information regarding the budget bill which included revisions to NC General Statute 110-86(2) defining family child care homes (FCCH) and NC General Statute 110-91(7)(b) regarding FCCH capacity. The new capacity options in statute are as follows: A family child care home is allowed to provide care for one of the following groups of children, including the operator's own preschool-age children and excluding the operator's own school-age children up to 13 years of age: 1. A maximum of eight children, with no more than five children who are from birth to 5 years of age, plus three school-age children. 2. A maximum of three children from birth to 24 months of age, plus three children from 2 to 5 years of age and three school-age children up to 13 years of age, for a total of nine children. 3. A maximum of 10 children if all children are older than 24 months of age. An increase in capacity requires a new permit be issued. FCCH Operators interested in an increase in their capacity will need to provide a written request to their consultant with verification there are no local zoning ordinances or homeowner association bylaws/covenants that prohibit the increase. Also, according to the Department of Insurance (DOI), an increase in capacity will affect the residential occupancy group for a FCCH. Currently a family child care home meets a R3 (residential three) occupancy as defined in the NC Building Codes. We have learned that increasing the capacity using option two or three in statute would change the residential occupancy from an R3 to an R4 (residential four) occupancy. To assist FCCH Operators with their decision about an increased capacity, DOI has provided the following guidance for transitioning from an R3 to an R4 occupancy. The requirements include but are not limited to the following: 1) Building permit (application submitted at local inspection office) 2) Building Inspection and Fire Inspection (building inspection form will be revised to include FCCH) 3) Fire Alarm System that will notify a professional offsite monitoring service (acceptable alternate method would be a Honeywell Home System, ADT Security, SimpliSafe, CPI Security and Brinks Home, etc.) 4) Carbon Monoxide Detectors 5) Portable Fire Extinguishers (type 2-A: 10-B-C) placed every forty (40 ft) feet within the child care area 6) Minimum of two means of egress (exits) required (this does not include windows), one exit is required to be a ramp, or the exit must be at grade 7) Exits must have lighting. 8) Interior walls and ceilings must be made of noncombustible material (ex: no plaster or gypsum wallboard or wood paneling). If you have questions, please do not hesitate to reach out to me. Updated COVID and Flu Vaccines: As seasonal respiratory illnesses surge, NCDHHS is urging people to get tested and seek treatment early to prevent severe illness. The latest data show high numbers of people being seen in hospital emergency departments with respiratory illness symptoms across North Carolina. People with mild symptoms should seek testing and treatment from their regular health care provider, urgent care, or a telehealth provider, rather than going to the emergency department during this spike in COVID-19, flu, RSV, and other respiratory illnesses. In addition to testing and treatment, flu and COVID-19 vaccinations are readily available at pharmacies, private medical offices and some federally qualified health care centers and local health departments. Go to vaccines.gov today to find a vaccine location near you. Reminders: Handwashing Poster: You have handwashing posters posted by the handwashing sink in the childcare space: however, you did not have one posted by the toileting sink. Today you reported that you are currently preparing to paint the bathroom. Please remember to repost the handwashing signs once you complete the painting in the bathroom. Shelter-In-Place or Lockdown Drill: Please set a reminder on your calendar to conduct a shelter-in-place or lockdown drill on or before January 31, 2024. CPR and First Aid Recertification: Your CPR and First Aid certifications will expire March 2024. Please remember to schedule these trainings to complete your recertification requirements. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary and enrollment was reviewed, signed, and a copy was emailed to you. Please print copies of each document for your files. If you have any questions and/or concerns, you have my contact information. You may also contact my supervisor, Lynette Robbins Lynette.Robbins@dhhs.nc.gov PMB 361 Office: 910-824-0235 3600 S. College Road, Suite E Wilmington, NC 28412 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: BRIGHT MORNING STAR HOME CARE Facility ID: 25000250 Consultant: ANDREA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 8/7/2023 Number Present: 6 Completed Date: 8/7/2023 Age: From 0 To 5 Total Minutes: 179 Time In: 09:15 AM Time Out: 12:14 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your family childcare home currently operates with a 4-star license issued November 22, 2019, earning three (3) points in the education component, seven (7) points in the program standards component, and one (1) quality point for using a programmatic option. The facility’s last annual compliance visit was conducted on August 11, 2022. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of August 8, 2023. Restrictions on the permit include 1st, 2nd, and 3rd shift care, a maximum of five (5) preschool children cared for at any time, children are cared for on the ground level only, no more than two (2) children less than age one (1), and no dogs allowed on the premises during FCCH operating hours. Due to travel time, I arrived at your facility at 9:15am. You, Paula Juarbe, were present and caring for the children. Six (6) children between the ages of zero (0) and five (5) are enrolled and six (6) were present. Upon arrival at your facility, you were caring for the children. One (1) child was eating breakfast which consisted of oatmeal, peaches, and milk. The other preschool children were engaged in a variety of free play activities including bristle blocks, puppets, lego animals, handwriting, and a musical stroller. An infant was on a mat for tummy time. The children transitioned from free play activities to morning snack which consisted of animal crackers, oranges, and water. Food service, handwashing, and diaper changing routines were monitored, and requirements were met. Safe sleep checks were monitored and found to be in compliance. The outdoor space had a variety of gross motor equipment including riding cars and trucks, push cars, a basketball goal, hula hoops, and balls. Other equipment included sand and water tables, a small playhouse, a dramatic play kitchen, picnic table, tool play desk, tables, and chairs. Today all children files were monitored. Health and safety trainings were monitored, and requirements were met. Today, you completed a copy of the FCCH Operator’s Statements of Responsibility and the Verification of Required Information for Operator and Additional Caregivers Form. You are required to complete ten (10) ongoing training hours per year, and you have completed 9.5. You have .5 hours that you must complete on or before August 11, 2023. Please include a copy of your certificate for the required training hours with your compliance letter. Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. An electronic operated smoke detector with a battery back-up was present in the home; however, the battery was not working. NCAC 513.1; .1707(3) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One (1) out of six (6) children’s files did not have a signed and dated statement attesting that a copy of the discipline policy was given to and discussed with a parent/guardian. G.S.110-91(10); .1727(a)&(b) 1705 Summary of the NC Child Care Law was not posted with the facility's license in a prominent place in the home. The Summary of the NC Child Care Law was located in a drawer under the diaper changing table. GS 110-102 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Two (2) out of six (6) children’s files did not have a copy of the shaken baby syndrome and abusive head trauma policy signed by parents indicating they received the policy. .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. Any violations documented must be corrected immediately. Violation number 1705 was corrected during the visit and does not require a compliance letter. On or before Friday, August 11, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Andrea Johnson, Child Care Consultant andrea.johnson@dhhs.nc.gov PO Box 904 Beaufort, NC 28516 252-732-0183 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License: Your facility’s three-year rated license reassessment was due to be completed in November 2022 but was not completed due to reassessments being voluntary during the COVID-19 pandemic. As we discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 1.” Placement in this cohort means you will have from July 1, 2023, to June 30, 2024, to plan and prepare for your reassessment, with your reassessment being due between July 1, 2024, and June 30, 2025. In your planning year, you may review resources available at www.ncrlap.org and contact Smart Start of Craven County for assistance with completion of the self-study component. I am also available to assist you upon request. This is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. Review topics related to the Environment Rating Scales or other quality initiatives. For example, if transitions are challenging, ask yourself what strategies help. Engage to brainstorm, offer support and clarification, and set goals. Allocate resources so you can focus on self-study as part of the workday to help you become more familiar and confident with the assessment process. Also, be reminded that you may voluntarily request a reassessment at any time by contacting me, and that NCRLAP outreach assessments are still being offered if you wish to “practice.” You may also wish to contact technical assistance specialists with Smart Start of Craven County to help you with mock assessments. Technical Assistance: Children Records: The health and safety of individual children requires that information regarding each child in care be kept and available when needed. This information is the basis for meeting each child's physical, emotional, cognitive, and social needs. I suggest you use the children’s file checklist that may be found at the following link: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/F/File_Checklist-Children.pdf?ver=6hAh0uMRPLiWyJZ2usO0vQ%3d%3d Smoke Detectors: Your smoke detector in the childcare space was inoperable due to a battery not working. You stated you would change the battery today. Please email me letting me know you have replaced the battery. Fire prevention saves the lives of many young children and early childhood educators. According to the U.S. Fire Administration, approximately 325 fires occur in childcare facilities each year. It is important for smoke detectors to be actively working which ensures the detection of a fire and the safety of the children. Early Care & Learning Expansion and Access Grants: The North Carolina Department of Health and Human Services Division of Child Development and Early Education invites current and potential North Carolina child care providers to apply for new, one-time, competitive Early Care & Learning Expansion and Access Grants. The Current Operations Appropriations Act of 2021 (PDF) appropriated $20 million in nonrecurring funds to provide grants for child care facilities including NC Pre-K classrooms, child care centers and family child care homes in response to the COVID-19 pandemic, particularly in child care deserts and low-performing and high poverty districts. These Early Care & Learning Expansion and Access Grants shall be one-time awards (up to $125,000) to assist with new or expanded high-quality child care initiatives as follows: 1. start-up costs associated with establishing new licensed or regulated child care facility. 2. quality improvements for existing licensed or regulated child care facilities that increase the classroom or facility's capacity or upgrade its star rating; or 3. capital improvements or renovations to existing licensed or regulated child care facilities, including adding or upgrading outdoor play and learning environments or increasing a facility's total capacity. To apply, applicants will need a business NCID to access and complete the online application and must submit both a project plan and a budget. Please visit https://ncchildcare.ncdhhs.gov/Whats-New/new-child-care-grant-applications-nowopen. Reminders: For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary and enrollment was reviewed, signed, and a copy was emailed to you. Please print a copy of the emailed visit summary and enrollment for your files. If you have any questions and/or concerns, you have my contact information. You may also contact my supervisor, Lynette Robbins Lynette.Robbins@dhhs.nc.gov PMB 361 Office: 910-824-0235 3600 S. College Road, Suite E Wilmington, NC 28412 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: BRIGHT MORNING STAR HOME CARE Facility ID: 25000250 Consultant: ANDREA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 8/7/2023 Number Present: 6 Completed Date: 8/7/2023 Age: From 0 To 5 Total Minutes: 179 Time In: 09:15 AM Time Out: 12:14 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your family childcare home currently operates with a 4-star license issued November 22, 2019, earning three (3) points in the education component, seven (7) points in the program standards component, and one (1) quality point for using a programmatic option. The facility’s last annual compliance visit was conducted on August 11, 2022. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of August 8, 2023. Restrictions on the permit include 1st, 2nd, and 3rd shift care, a maximum of five (5) preschool children cared for at any time, children are cared for on the ground level only, no more than two (2) children less than age one (1), and no dogs allowed on the premises during FCCH operating hours. Due to travel time, I arrived at your facility at 9:15am. You, Paula Juarbe, were present and caring for the children. Six (6) children between the ages of zero (0) and five (5) are enrolled and six (6) were present. Upon arrival at your facility, you were caring for the children. One (1) child was eating breakfast which consisted of oatmeal, peaches, and milk. The other preschool children were engaged in a variety of free play activities including bristle blocks, puppets, lego animals, handwriting, and a musical stroller. An infant was on a mat for tummy time. The children transitioned from free play activities to morning snack which consisted of animal crackers, oranges, and water. Food service, handwashing, and diaper changing routines were monitored, and requirements were met. Safe sleep checks were monitored and found to be in compliance. The outdoor space had a variety of gross motor equipment including riding cars and trucks, push cars, a basketball goal, hula hoops, and balls. Other equipment included sand and water tables, a small playhouse, a dramatic play kitchen, picnic table, tool play desk, tables, and chairs. Today all children files were monitored. Health and safety trainings were monitored, and requirements were met. Today, you completed a copy of the FCCH Operator’s Statements of Responsibility and the Verification of Required Information for Operator and Additional Caregivers Form. You are required to complete ten (10) ongoing training hours per year, and you have completed 9.5. You have .5 hours that you must complete on or before August 11, 2023. Please include a copy of your certificate for the required training hours with your compliance letter. Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. An electronic operated smoke detector with a battery back-up was present in the home; however, the battery was not working. NCAC 513.1; .1707(3) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One (1) out of six (6) children’s files did not have a signed and dated statement attesting that a copy of the discipline policy was given to and discussed with a parent/guardian. G.S.110-91(10); .1727(a)&(b) 1705 Summary of the NC Child Care Law was not posted with the facility's license in a prominent place in the home. The Summary of the NC Child Care Law was located in a drawer under the diaper changing table. GS 110-102 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Two (2) out of six (6) children’s files did not have a copy of the shaken baby syndrome and abusive head trauma policy signed by parents indicating they received the policy. .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. Any violations documented must be corrected immediately. Violation number 1705 was corrected during the visit and does not require a compliance letter. On or before Friday, August 11, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Andrea Johnson, Child Care Consultant andrea.johnson@dhhs.nc.gov PO Box 904 Beaufort, NC 28516 252-732-0183 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License: Your facility’s three-year rated license reassessment was due to be completed in November 2022 but was not completed due to reassessments being voluntary during the COVID-19 pandemic. As we discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 1.” Placement in this cohort means you will have from July 1, 2023, to June 30, 2024, to plan and prepare for your reassessment, with your reassessment being due between July 1, 2024, and June 30, 2025. In your planning year, you may review resources available at www.ncrlap.org and contact Smart Start of Craven County for assistance with completion of the self-study component. I am also available to assist you upon request. This is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. Review topics related to the Environment Rating Scales or other quality initiatives. For example, if transitions are challenging, ask yourself what strategies help. Engage to brainstorm, offer support and clarification, and set goals. Allocate resources so you can focus on self-study as part of the workday to help you become more familiar and confident with the assessment process. Also, be reminded that you may voluntarily request a reassessment at any time by contacting me, and that NCRLAP outreach assessments are still being offered if you wish to “practice.” You may also wish to contact technical assistance specialists with Smart Start of Craven County to help you with mock assessments. Technical Assistance: Children Records: The health and safety of individual children requires that information regarding each child in care be kept and available when needed. This information is the basis for meeting each child's physical, emotional, cognitive, and social needs. I suggest you use the children’s file checklist that may be found at the following link: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/F/File_Checklist-Children.pdf?ver=6hAh0uMRPLiWyJZ2usO0vQ%3d%3d Smoke Detectors: Your smoke detector in the childcare space was inoperable due to a battery not working. You stated you would change the battery today. Please email me letting me know you have replaced the battery. Fire prevention saves the lives of many young children and early childhood educators. According to the U.S. Fire Administration, approximately 325 fires occur in childcare facilities each year. It is important for smoke detectors to be actively working which ensures the detection of a fire and the safety of the children. Early Care & Learning Expansion and Access Grants: The North Carolina Department of Health and Human Services Division of Child Development and Early Education invites current and potential North Carolina child care providers to apply for new, one-time, competitive Early Care & Learning Expansion and Access Grants. The Current Operations Appropriations Act of 2021 (PDF) appropriated $20 million in nonrecurring funds to provide grants for child care facilities including NC Pre-K classrooms, child care centers and family child care homes in response to the COVID-19 pandemic, particularly in child care deserts and low-performing and high poverty districts. These Early Care & Learning Expansion and Access Grants shall be one-time awards (up to $125,000) to assist with new or expanded high-quality child care initiatives as follows: 1. start-up costs associated with establishing new licensed or regulated child care facility. 2. quality improvements for existing licensed or regulated child care facilities that increase the classroom or facility's capacity or upgrade its star rating; or 3. capital improvements or renovations to existing licensed or regulated child care facilities, including adding or upgrading outdoor play and learning environments or increasing a facility's total capacity. To apply, applicants will need a business NCID to access and complete the online application and must submit both a project plan and a budget. Please visit https://ncchildcare.ncdhhs.gov/Whats-New/new-child-care-grant-applications-nowopen. Reminders: For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary and enrollment was reviewed, signed, and a copy was emailed to you. Please print a copy of the emailed visit summary and enrollment for your files. If you have any questions and/or concerns, you have my contact information. You may also contact my supervisor, Lynette Robbins Lynette.Robbins@dhhs.nc.gov PMB 361 Office: 910-824-0235 3600 S. College Road, Suite E Wilmington, NC 28412 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT MORNING STAR HOME CARE Facility ID: 25000250 Consultant: ANDREA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 8/7/2023 Number Present: 6 Completed Date: 8/7/2023 Age: From 0 To 5 Total Minutes: 179 Time In: 09:15 AM Time Out: 12:14 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your family childcare home currently operates with a 4-star license issued November 22, 2019, earning three (3) points in the education component, seven (7) points in the program standards component, and one (1) quality point for using a programmatic option. The facility’s last annual compliance visit was conducted on August 11, 2022. The family child care home’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of August 8, 2023. Restrictions on the permit include 1st, 2nd, and 3rd shift care, a maximum of five (5) preschool children cared for at any time, children are cared for on the ground level only, no more than two (2) children less than age one (1), and no dogs allowed on the premises during FCCH operating hours. Due to travel time, I arrived at your facility at 9:15am. You, Paula Juarbe, were present and caring for the children. Six (6) children between the ages of zero (0) and five (5) are enrolled and six (6) were present. Upon arrival at your facility, you were caring for the children. One (1) child was eating breakfast which consisted of oatmeal, peaches, and milk. The other preschool children were engaged in a variety of free play activities including bristle blocks, puppets, lego animals, handwriting, and a musical stroller. An infant was on a mat for tummy time. The children transitioned from free play activities to morning snack which consisted of animal crackers, oranges, and water. Food service, handwashing, and diaper changing routines were monitored, and requirements were met. Safe sleep checks were monitored and found to be in compliance. The outdoor space had a variety of gross motor equipment including riding cars and trucks, push cars, a basketball goal, hula hoops, and balls. Other equipment included sand and water tables, a small playhouse, a dramatic play kitchen, picnic table, tool play desk, tables, and chairs. Today all children files were monitored. Health and safety trainings were monitored, and requirements were met. Today, you completed a copy of the FCCH Operator’s Statements of Responsibility and the Verification of Required Information for Operator and Additional Caregivers Form. You are required to complete ten (10) ongoing training hours per year, and you have completed 9.5. You have .5 hours that you must complete on or before August 11, 2023. Please include a copy of your certificate for the required training hours with your compliance letter. Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. An electronic operated smoke detector with a battery back-up was present in the home; however, the battery was not working. NCAC 513.1; .1707(3) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One (1) out of six (6) children’s files did not have a signed and dated statement attesting that a copy of the discipline policy was given to and discussed with a parent/guardian. G.S.110-91(10); .1727(a)&(b) 1705 Summary of the NC Child Care Law was not posted with the facility's license in a prominent place in the home. The Summary of the NC Child Care Law was located in a drawer under the diaper changing table. GS 110-102 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Two (2) out of six (6) children’s files did not have a copy of the shaken baby syndrome and abusive head trauma policy signed by parents indicating they received the policy. .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. Any violations documented must be corrected immediately. Violation number 1705 was corrected during the visit and does not require a compliance letter. On or before Friday, August 11, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Andrea Johnson, Child Care Consultant andrea.johnson@dhhs.nc.gov PO Box 904 Beaufort, NC 28516 252-732-0183 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License: Your facility’s three-year rated license reassessment was due to be completed in November 2022 but was not completed due to reassessments being voluntary during the COVID-19 pandemic. As we discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 1.” Placement in this cohort means you will have from July 1, 2023, to June 30, 2024, to plan and prepare for your reassessment, with your reassessment being due between July 1, 2024, and June 30, 2025. In your planning year, you may review resources available at www.ncrlap.org and contact Smart Start of Craven County for assistance with completion of the self-study component. I am also available to assist you upon request. This is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. Review topics related to the Environment Rating Scales or other quality initiatives. For example, if transitions are challenging, ask yourself what strategies help. Engage to brainstorm, offer support and clarification, and set goals. Allocate resources so you can focus on self-study as part of the workday to help you become more familiar and confident with the assessment process. Also, be reminded that you may voluntarily request a reassessment at any time by contacting me, and that NCRLAP outreach assessments are still being offered if you wish to “practice.” You may also wish to contact technical assistance specialists with Smart Start of Craven County to help you with mock assessments. Technical Assistance: Children Records: The health and safety of individual children requires that information regarding each child in care be kept and available when needed. This information is the basis for meeting each child's physical, emotional, cognitive, and social needs. I suggest you use the children’s file checklist that may be found at the following link: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/F/File_Checklist-Children.pdf?ver=6hAh0uMRPLiWyJZ2usO0vQ%3d%3d Smoke Detectors: Your smoke detector in the childcare space was inoperable due to a battery not working. You stated you would change the battery today. Please email me letting me know you have replaced the battery. Fire prevention saves the lives of many young children and early childhood educators. According to the U.S. Fire Administration, approximately 325 fires occur in childcare facilities each year. It is important for smoke detectors to be actively working which ensures the detection of a fire and the safety of the children. Early Care & Learning Expansion and Access Grants: The North Carolina Department of Health and Human Services Division of Child Development and Early Education invites current and potential North Carolina child care providers to apply for new, one-time, competitive Early Care & Learning Expansion and Access Grants. The Current Operations Appropriations Act of 2021 (PDF) appropriated $20 million in nonrecurring funds to provide grants for child care facilities including NC Pre-K classrooms, child care centers and family child care homes in response to the COVID-19 pandemic, particularly in child care deserts and low-performing and high poverty districts. These Early Care & Learning Expansion and Access Grants shall be one-time awards (up to $125,000) to assist with new or expanded high-quality child care initiatives as follows: 1. start-up costs associated with establishing new licensed or regulated child care facility. 2. quality improvements for existing licensed or regulated child care facilities that increase the classroom or facility's capacity or upgrade its star rating; or 3. capital improvements or renovations to existing licensed or regulated child care facilities, including adding or upgrading outdoor play and learning environments or increasing a facility's total capacity. To apply, applicants will need a business NCID to access and complete the online application and must submit both a project plan and a budget. Please visit https://ncchildcare.ncdhhs.gov/Whats-New/new-child-care-grant-applications-nowopen. Reminders: For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary and enrollment was reviewed, signed, and a copy was emailed to you. Please print a copy of the emailed visit summary and enrollment for your files. If you have any questions and/or concerns, you have my contact information. You may also contact my supervisor, Lynette Robbins Lynette.Robbins@dhhs.nc.gov PMB 361 Office: 910-824-0235 3600 S. College Road, Suite E Wilmington, NC 28412 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times