Joyland Preschool

G.S. 110-90 · Violation

Name of Operation: JOYLAND PRESCHOOL Facility ID: 64000135 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 6/4/2026 Number Present: 5 Completed Date: 6/4/2026 Age: From 2 To 6 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Richardson, administrator, was present and assisted with the visit. Staff records were not monitored today due to the staff and training worksheet not being completed by the day of the visit. A visit was scheduled for Wednesday, June 10th to monitor the staff records and conclude the annual compliance visit. Currently, this center operates with a Five-Star License issued April 13, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on July 10, 2025. The last sanitation inspection was completed March 11, 2026, earning a Superior rating. The last fire inspection was conducted March 5, 2026, and the facility was approved for day and nighttime care. You confirmed that the program does not provide transportation. Children were observed participating teacher directed art and outdoor play and lunch and handwashing routines. Observed interactions between teachers and children were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The paneling on the counter housing the sink in space #2 has separated and protruding from the counter. .0601(c) 1043 All staff records, except financial records, were not made available for review. The staff and training worksheets were not completed by the day of the visit and staff records were not able to be monitored. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. There was no qualification letter on file for J. Richardson, however she is currently qualified in the ABCMS system. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. There was no staff roster in the ABCMS system for this program. G.S. 110-90.2 & .2703(r) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by June 18, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 95% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by JOYLAND PRESCHOOL AND CHILD CARE INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and must remain so per Child Care Rules. Please contact me prior to making any changes to the owner status of the program. I reviewed contact information for the owner and the facility with you, and you verified the current information listed with DCDEE remains correct. CHILDREN RECORDS I monitored ten (10) percent of the children’s records, and no violations were documented. STAFF RECORDS The staff and training worksheet was not completed by the day of the visit. Therefore, I could not monitor staff records and a violation was documented. We have scheduled a visit for these records to be monitored with a completed staff and training worksheet. I reviewed the ABCMS system related to staff criminal background checks. I observed that there is no roster in the system for this center. INDOOR EQUIPMENT AND FURNISHINGS While monitoring space #2 I observed that the paneling on the edge of the counter housing the sink is in disrepair. The paneling on the edge of the counters has separated and is protruding slightly. The paneling must be repaired as the Rules require that all equipment, furnishings be sturdy, stable and free of hazards. TECHNICAL ASSISTANCE: Technical assistance given related to ensuring that the current menu is not only posted in the kitchen but also in an area where parents can review it. Parents must be able to review what the children will eat at meals and snacks. Therefore, I recommend posting a menu at the parent entrance. Please be reminded that menus must be dated and planned one week in advance, this means that next week’s menu should have already been created and available. There should be enough materials in each of the four (4) required activity areas for at least three (3) children to play in the center at once. I recommend staff take inventory of the block and music areas to ensure there are enough materials. Since enrollment is low, the children in space #2 could use materials in space #3 when appropriate. Space #3 has enough materials in each center and also has a water/sand table available for use. Technical assistance also discussed related to ensuring that the enrollment application has an area for parents to note any allergies (symptoms, etc.), any health care needs or concerns as well as fears or behavior characteristics. You could create a separate document for parents to note this information or add it to your personalized enrollment application. Please be reminded that items discussed as technical assistance may warrant a violation observed out of compliance. I reviewed the Clean Classrooms for US Kids website at (https://www.cleanwaterforuskids.org/en/carolina/) and observed that this program completed a second round of lead water testing on September 25, 2024, and is not due until September 2027. The program was found to be exempt from any lead paint or asbestos hazards. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: JOYLAND PRESCHOOL Facility ID: 64000135 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 6/4/2026 Number Present: 5 Completed Date: 6/4/2026 Age: From 2 To 6 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Richardson, administrator, was present and assisted with the visit. Staff records were not monitored today due to the staff and training worksheet not being completed by the day of the visit. A visit was scheduled for Wednesday, June 10th to monitor the staff records and conclude the annual compliance visit. Currently, this center operates with a Five-Star License issued April 13, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on July 10, 2025. The last sanitation inspection was completed March 11, 2026, earning a Superior rating. The last fire inspection was conducted March 5, 2026, and the facility was approved for day and nighttime care. You confirmed that the program does not provide transportation. Children were observed participating teacher directed art and outdoor play and lunch and handwashing routines. Observed interactions between teachers and children were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The paneling on the counter housing the sink in space #2 has separated and protruding from the counter. .0601(c) 1043 All staff records, except financial records, were not made available for review. The staff and training worksheets were not completed by the day of the visit and staff records were not able to be monitored. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. There was no qualification letter on file for J. Richardson, however she is currently qualified in the ABCMS system. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. There was no staff roster in the ABCMS system for this program. G.S. 110-90.2 & .2703(r) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by June 18, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 95% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by JOYLAND PRESCHOOL AND CHILD CARE INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and must remain so per Child Care Rules. Please contact me prior to making any changes to the owner status of the program. I reviewed contact information for the owner and the facility with you, and you verified the current information listed with DCDEE remains correct. CHILDREN RECORDS I monitored ten (10) percent of the children’s records, and no violations were documented. STAFF RECORDS The staff and training worksheet was not completed by the day of the visit. Therefore, I could not monitor staff records and a violation was documented. We have scheduled a visit for these records to be monitored with a completed staff and training worksheet. I reviewed the ABCMS system related to staff criminal background checks. I observed that there is no roster in the system for this center. INDOOR EQUIPMENT AND FURNISHINGS While monitoring space #2 I observed that the paneling on the edge of the counter housing the sink is in disrepair. The paneling on the edge of the counters has separated and is protruding slightly. The paneling must be repaired as the Rules require that all equipment, furnishings be sturdy, stable and free of hazards. TECHNICAL ASSISTANCE: Technical assistance given related to ensuring that the current menu is not only posted in the kitchen but also in an area where parents can review it. Parents must be able to review what the children will eat at meals and snacks. Therefore, I recommend posting a menu at the parent entrance. Please be reminded that menus must be dated and planned one week in advance, this means that next week’s menu should have already been created and available. There should be enough materials in each of the four (4) required activity areas for at least three (3) children to play in the center at once. I recommend staff take inventory of the block and music areas to ensure there are enough materials. Since enrollment is low, the children in space #2 could use materials in space #3 when appropriate. Space #3 has enough materials in each center and also has a water/sand table available for use. Technical assistance also discussed related to ensuring that the enrollment application has an area for parents to note any allergies (symptoms, etc.), any health care needs or concerns as well as fears or behavior characteristics. You could create a separate document for parents to note this information or add it to your personalized enrollment application. Please be reminded that items discussed as technical assistance may warrant a violation observed out of compliance. I reviewed the Clean Classrooms for US Kids website at (https://www.cleanwaterforuskids.org/en/carolina/) and observed that this program completed a second round of lead water testing on September 25, 2024, and is not due until September 2027. The program was found to be exempt from any lead paint or asbestos hazards. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: JOYLAND PRESCHOOL Facility ID: 64000135 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 6/17/2025 Number Present: 12 Completed Date: 6/17/2025 Age: From 1 To 8 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Richardson, administrator, was present and assisted with the visit. Currently, this center operates with a Five-Star License issued April 13, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on July 10, 2025. The last sanitation inspection was completed May 7, 2025, earning a Superior rating. The last fire inspection was conducted March 11, 2025, and the facility was approved for day and nighttime care. You confirmed that the program does not provide transportation. Children were observed participating free choice center play, outdoor play and lunch and handwashing routines. Interactions between teachers and children were nurturing in nature. The following violation of child care requirements were documented. Violation Number Comment Rule 1830 Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). There was no plastic lined, lidded trash can to dispose of soiled pull-ups or other biocontaminants. .0604(v) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by July 1, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by JOYLAND PRESCHOOL AND CHILD CARE INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and must remain so per Child Care Rules. Please contact me prior to making any changes to the owner status of the program. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. CHILDREN RECORDS I monitored ten (10) percent of the children’s records, and no violations were documented. STAFF RECORDS I also monitored ten (10) percent of staff records, and they were found to be in compliance. SAFETY & HEALTH There was no plastic lined, lidded trashcan available in space #2 to dispose of soiled pull-ups or other bio-contaminants. A soiled pull-up was disposed of in a small open top trash can in the bathroom adjacent to the room. Monitor all spaces to ensure there is at least one (1) plastic lined lidded trashcan available for trash and bio-contaminants. TECHNICAL ASSISTANCE & REMINDERS: Please be reminded that Child Care Rules require that all groups of children have a current activity plan posted for review. While the schedule and activity may be combined into one (1) document, it must list all required activities noted in section 10A NCAC 09 .0508 “Activity Schedules and Plans” in Child Care Rules. Technical assistance was given related to forms for children. Ensure that parents date all forms they sign and that they include the phone number for their hospital preferences. The phone numbers are required to ensure that should a medical emergency occur you are able to contact the hospital chosen by parents/guardians as soon as possible. Continue to monitor any wood toys or shelving kept on the playground for deterioration as they are subject to the weather. All equipment and furniture are required to be in good condition. Items discussed as reminders and technical assistance may warrant violation if out of compliance during future monitoring visits. QRIS SURVEY While the QRIS Modernization rules are not yet in effect, the Division is preparing for the gradual transition to the new requirements. Resources, forms, and training will be provided to support the transition to the new pathways to earn your Two- through Five-Star Rated License. To assist us in that process we would love to hear from you! The Division is asking providers, directors and administrators to please complete a brief survey to best prepare to serve you during this transition. The survey may be found on the DCDEE by clicking on “QRIS Modernization” under the “What’s New” tab near the top of the page. RATED LICENSE ASSESSMENT The hold harmless state is still in place regarding the rated license assessments. You will be updated as more information is available. Programs that were listed in cohorts 1 and 2 will only go through the Environment Rating Scales or rated license assessment if they volunteer to do so. Continue to review the NCRLAP website at https://ncrlap.org and Down East Partnership for Children, for more information. Information on the new ECERS-3 can be found on the NCRLAP website noted above. There are webinars and books available for review and purchase on the website. I reviewed the Clean Classrooms for US kids website (https://www.cleanwaterforuskids.org/en/carolina/) and observed that this program completed a second round of lead water testing on September 25, 2024 and is not due until September 2027. The program was found to be exempt from any lead paint hazards. However, you have not completed the asbestos testing as it is listed as “enrollment started” on the website. Please log into the Clean Classrooms for Carolina Kids website to see what the next steps are to complete the asbestos testing and avoid a possible sanitation violation in the future. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated November 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: JOYLAND PRESCHOOL Facility ID: 64000135 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 3/20/2025 Number Present: 8 Completed Date: 3/20/2025 Age: From 2 To 9 Total Minutes: 115 Time In: 09:45 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit. J. Richardson, administrator, was present and assisted with the visit. Currently, this center operates with a Five-Star License issued March 26, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on August 2, 2023. The posted sanitation inspection was completed December 4, 2024 earning a “Superior” rating. The last fire inspection was completed March 11, 2025 and the facility was approved for daytime and nighttime care. Children were observed playing in activity centers. Interactions between teachers and children were caring and nurturing in nature. The following violation of child care requirements was documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The 2024 fire inspection was completed on February 23rd and the current fire inspection was completed March 11, 2025. 10A NCAC 09 .0304(a) The violation documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by April 3, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. CORPORATION STATUS This facility is owned by JOYLAND PRESCHOOL AND CHILD CARE INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and must remain so per Child Care Rules. Please contact me prior to making any changes to the owner status of the program. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. STAFF/CHILD INTERACTION A current activity plan were observed in the spaces being used. Continue to ensure that current schedules and are posted in each space for the age-group being cared for. Age-appropriate materials, toys and equipment were observed in each space and on the playground. The items needed to implement the lessons on the activity plans are also available. Upon my arrival children were engaged in activity center play with their teacher and J. Richardson took the one (1) child present in the toddler group out to the playground. The preschool/school age group played together in the block center building structures and completing puzzles. They talked to each other and their teacher about what they were doing. The group of preschool and school aged children then cleaned up the centers and went to the playground around 10am, according to their schedule. The children had a wide variety of equipment to play with and engaged in gross motor play such as tricycles and basketballs which they used during the visit. Children were given many opportunities to build on fine and gross motor skills as well as cognitive skills. ABCMS PROVIDER PORTAL The process of notifying the Division of any new child care providers working who were hired or moved into the child facility within five business days. The process for doing so has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days as stated in G.S. 110-90.2 & .2703(r). Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You may use the following website to access the ABCMS portal for your program: https://ncabcms.nc.gov/DCDEE/. You will need to log in with your business NCID username and password. ENVIRONMENTAL RATING SCALES You were reminded that the hold harmless state has been extended. cTherefore, programs that were in cohorts 1 and 2 do not have to proceed with the Environmental Rating Scale assessments (ERS). ERS is voluntary at this time, and you will be notified when this changes. TECHNICAL ASSISTANCE & REMINDERS Technical assistance was discussed regarding checking the depth of the sand surfacing beneath the play equipment at least monthly. Once the depth is below the required six (6) inches more must be added to help decrease the risk of injury should a child fall off the play equipment. Please remember to label all cubbies with the names of currently enrolled children. This makes it easier for parents and children to keep their belongings separate from the other children’s belongings and help lower the chance of spreading germs. If hand soap gets low then dish soap may be used until more hand soap is purchased. Children and staff must be able to wash hands with full strength soap to ensure that bacteria and germs are removed from hands when washed. While I saw an activity plan in space #1 it was labeled as the infant/toddler plan, but preschool and school aged children are being cared for in this space. The activity plans should be labeled correctly to ensure and confirm it is age appropriate. Items discussed with technical assistance may warrant a violation if observed to be out of compliance in the future. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. After reviewing the website I noted that this program completed a second round of lead water testing on September 25, 2024 and is not due until September 2027. This program was found to be exempt from any lead paint hazards per the website. The program has not completed the asbestos testing as it is listed as “enrollment started” on the website. Please log into the Clean Classrooms for Carolina Kids website to see what the next steps are to complete the asbestos testing and avoid a possible sanitation violation in the future. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated November 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules of the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: JOYLAND PRESCHOOL Facility ID: 64000135 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 3/20/2025 Number Present: 8 Completed Date: 3/20/2025 Age: From 2 To 9 Total Minutes: 115 Time In: 09:45 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit. J. Richardson, administrator, was present and assisted with the visit. Currently, this center operates with a Five-Star License issued March 26, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on August 2, 2023. The posted sanitation inspection was completed December 4, 2024 earning a “Superior” rating. The last fire inspection was completed March 11, 2025 and the facility was approved for daytime and nighttime care. Children were observed playing in activity centers. Interactions between teachers and children were caring and nurturing in nature. The following violation of child care requirements was documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The 2024 fire inspection was completed on February 23rd and the current fire inspection was completed March 11, 2025. 10A NCAC 09 .0304(a) The violation documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by April 3, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. CORPORATION STATUS This facility is owned by JOYLAND PRESCHOOL AND CHILD CARE INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and must remain so per Child Care Rules. Please contact me prior to making any changes to the owner status of the program. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. STAFF/CHILD INTERACTION A current activity plan were observed in the spaces being used. Continue to ensure that current schedules and are posted in each space for the age-group being cared for. Age-appropriate materials, toys and equipment were observed in each space and on the playground. The items needed to implement the lessons on the activity plans are also available. Upon my arrival children were engaged in activity center play with their teacher and J. Richardson took the one (1) child present in the toddler group out to the playground. The preschool/school age group played together in the block center building structures and completing puzzles. They talked to each other and their teacher about what they were doing. The group of preschool and school aged children then cleaned up the centers and went to the playground around 10am, according to their schedule. The children had a wide variety of equipment to play with and engaged in gross motor play such as tricycles and basketballs which they used during the visit. Children were given many opportunities to build on fine and gross motor skills as well as cognitive skills. ABCMS PROVIDER PORTAL The process of notifying the Division of any new child care providers working who were hired or moved into the child facility within five business days. The process for doing so has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days as stated in G.S. 110-90.2 & .2703(r). Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You may use the following website to access the ABCMS portal for your program: https://ncabcms.nc.gov/DCDEE/. You will need to log in with your business NCID username and password. ENVIRONMENTAL RATING SCALES You were reminded that the hold harmless state has been extended. cTherefore, programs that were in cohorts 1 and 2 do not have to proceed with the Environmental Rating Scale assessments (ERS). ERS is voluntary at this time, and you will be notified when this changes. TECHNICAL ASSISTANCE & REMINDERS Technical assistance was discussed regarding checking the depth of the sand surfacing beneath the play equipment at least monthly. Once the depth is below the required six (6) inches more must be added to help decrease the risk of injury should a child fall off the play equipment. Please remember to label all cubbies with the names of currently enrolled children. This makes it easier for parents and children to keep their belongings separate from the other children’s belongings and help lower the chance of spreading germs. If hand soap gets low then dish soap may be used until more hand soap is purchased. Children and staff must be able to wash hands with full strength soap to ensure that bacteria and germs are removed from hands when washed. While I saw an activity plan in space #1 it was labeled as the infant/toddler plan, but preschool and school aged children are being cared for in this space. The activity plans should be labeled correctly to ensure and confirm it is age appropriate. Items discussed with technical assistance may warrant a violation if observed to be out of compliance in the future. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. After reviewing the website I noted that this program completed a second round of lead water testing on September 25, 2024 and is not due until September 2027. This program was found to be exempt from any lead paint hazards per the website. The program has not completed the asbestos testing as it is listed as “enrollment started” on the website. Please log into the Clean Classrooms for Carolina Kids website to see what the next steps are to complete the asbestos testing and avoid a possible sanitation violation in the future. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated November 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules of the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: JOYLAND PRESCHOOL Facility ID: 64000135 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 8 Completed Date: 7/10/2024 Age: From 3 To 6 Total Minutes: 190 Time In: 09:20 AM Time Out: 11:00 AM Time In: 12:00 PM Time Out: 01:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Richardson, administrator, was present and assisted with the visit. Currently, this center operates with a Five-Star License issued April 13, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on August 2, 2023. The last sanitation inspection was completed March 26, 2024, earning a Superior rating. The last fire inspection was conducted February 23, 2024, and the facility was approved for day and nighttime care. You confirmed that the program does not provide transportation. Children were observed participating in outdoor play and nap routines. Interactions between teachers and children were nurturing nature. The following violation of child care requirements were documented. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There is no playground inspection documented for December 2023 or June 2024. .0605(q) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The child documented as enrolled 10/25/23 did not have an immunization report on file until 2/27/24. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill was not completed every three (3) months. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by July 24, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 100% over an eighteen (18) month period. FACILITY PROFILE This facility is owned by JOYLAND PRESCHOOL AND CHILD CARE INC. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database and must remain so per Child Care Rules. Please contact me prior to making any changes to the owner status of the program. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. CHILDREN RECORDS Ten (10) percent, or more, of the children’s records were monitored today and a violation was documented. A child documented as enrolling on 10/25/23 did not have an immunization record on file until 2/27/24. You stated that the child did not begin attending until 2/28/24 but completed paperwork in on the October 2023 date. I am required to use the 10/25/23 date as it is listed as the enrollment date on all of the forms that require enrollment dates in this child’s file. Please be sure that accurate enrollment dates are written on the required forms as this is the only way we may confirm enrollment. STAFF RECORDS I also monitored ten (10) percent of staff records and they were found to be in compliance. PROGRAM RECORDS While monitoring the Shelter-in-place/Lockdown drill log I noted that neither drill was completed between July 2023 and January 2024. This was longer than the required three (3) months between drills. Also, there is no documentation of a playground inspection for December 2023 or June 2024. These inspections are required to be completed and documented on the DCDEE playground inspection form monthly. It may be helpful to either set reminders to document these drills on your phone or a calendar like Microsoft Outlook. TECHNICAL ASSISTANCE & REMINDERS Technical assistance given related to monitoring playground equipment for peeling paint so it may either be re-painted or removed if paint begins to peel. Also monitor any wood toys or shelves kept on the playground for deterioration as they are subject to the weather. Continue to ensure that any new or returning employees have all medical information stored separate from their personnel file. This includes health assessments, health questionnaires, TB screenings/tests and doctor notes. LEAD WATER TESTING After reviewing the Clean Water for US Kids website at https://www.cleanwaterforuskids.org/, I noted that you completed your required lead water testing in 2021. Lead water testing is required every three (3) years per sanitation rules. Please ensure that you enroll and test applicable faucets prior to the end of the year. I observed that your program’s enrollment for the required lead paint and asbestos testing is listed as “started” on the website. Please ensure that you complete this prior to the end of the year as well. All programs are required to enroll by November 1, 2024. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times