South Main Children'S Center II

10A NCAC 09 .0601 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 19 Completed Date: 6/3/2026 Age: From 0 To 5 Total Minutes: 155 Time In: 09:45 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Melinda Lescar, Child Care Consultant, and Jennifer Teennyson, Director. Your program currently operates with a Three Star license effective 9/2/2021. Restrictions include first shift; enhanced space; children under 2 ½ years old in rooms with direct exits only. The NC Secretary of State website was reviewed on 6/1/2026 and South Main Children’s Center, Inc. was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, small group time and lunch. There were not any new staff reported at this program. Storage and administration of one (1) Epinephrine Injection Pen and medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded on 5/25/2026. A fire drill was recorded on 5/5/2026. A lock down drill for the facility was recorded 3/6/2026. The most recent fire inspection was on 9/22/2025. I observed a sanitation inspection that was last conducted on 12/16/2025, earning a Superior classification. The facility does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the outdoor playground located in the back of the facility, there was a small section of the fence at the bottom that was loose that presented an entrapment hazard. The surfacing around the climber/slides needs to be raked so that it measures the required 6 inches. There was rotten piece of wood as you entered the storage building that had screws that extended out 1 inch that was accessible to the children. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before June 17, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston-Salem, NC 27114 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Item #807 On the outdoor playground located at the back of the facility there was a small section of the fence that was loose at the bottom which presented an entrapment hazard. The mulch around the slides on the climber should be raked so that there is the required six (6) inches. The outdoor storage building had a rotten piece of wood as you entered the building, that had screws that extended out an inch that were accessible to the children. Additional Information/Consultation: During today’s visit we discussed the new QRIS Pathways and Ms. Tennyson stated that they will pursue Pathway 2: Classroom and Instructional Quality. We reviewed all the requirements and forms for the application. Ms. Tennyson plans to apply in August 2026. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Melinda Lescar, Child Care Consultant, (336) 987-0960, melinda.lescar@dhhs.gov or Pam Hauser, Supervisor, (336) 317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 19 Completed Date: 6/3/2026 Age: From 0 To 5 Total Minutes: 155 Time In: 09:45 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Melinda Lescar, Child Care Consultant, and Jennifer Teennyson, Director. Your program currently operates with a Three Star license effective 9/2/2021. Restrictions include first shift; enhanced space; children under 2 ½ years old in rooms with direct exits only. The NC Secretary of State website was reviewed on 6/1/2026 and South Main Children’s Center, Inc. was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, small group time and lunch. There were not any new staff reported at this program. Storage and administration of one (1) Epinephrine Injection Pen and medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded on 5/25/2026. A fire drill was recorded on 5/5/2026. A lock down drill for the facility was recorded 3/6/2026. The most recent fire inspection was on 9/22/2025. I observed a sanitation inspection that was last conducted on 12/16/2025, earning a Superior classification. The facility does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the outdoor playground located in the back of the facility, there was a small section of the fence at the bottom that was loose that presented an entrapment hazard. The surfacing around the climber/slides needs to be raked so that it measures the required 6 inches. There was rotten piece of wood as you entered the storage building that had screws that extended out 1 inch that was accessible to the children. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before June 17, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston-Salem, NC 27114 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Item #807 On the outdoor playground located at the back of the facility there was a small section of the fence that was loose at the bottom which presented an entrapment hazard. The mulch around the slides on the climber should be raked so that there is the required six (6) inches. The outdoor storage building had a rotten piece of wood as you entered the building, that had screws that extended out an inch that were accessible to the children. Additional Information/Consultation: During today’s visit we discussed the new QRIS Pathways and Ms. Tennyson stated that they will pursue Pathway 2: Classroom and Instructional Quality. We reviewed all the requirements and forms for the application. Ms. Tennyson plans to apply in August 2026. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Melinda Lescar, Child Care Consultant, (336) 987-0960, melinda.lescar@dhhs.gov or Pam Hauser, Supervisor, (336) 317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 12/11/2025 Number Present: 20 Completed Date: 12/11/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:00 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Melinda Lescar, Child Care Consultant, Pam Hauser, Licensing Supervisor, and Jennifer Teennyson. Your program currently operates with a 3-Star License. Restrictions include 1st shift, enhanced space, and children under 2 years old in rooms with direct exits. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/8/2025 and South Main Children’s Center, Inc. was listed as current and active. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play activities, routine care, and lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 12/16/2024. A sanitation inspection was completed on February 27, 2025, with a Superior classification. The last fire inspection was conducted on September 22, 2025. Program records and required postings were monitored. A fire drill was conducted on November 4, 2025, at 8:40am by Marjorie Draughn. A locked down drill was documented on December 10, 2025, at 9:32am by Marjorie Draughn. An outdoor inspection was documented on November 10, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items are stored in locked cabinets in locked kitchen. No medications were observed nor reported. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On playground 2, there were two screw accessible to children located on the right front corner where wood was missing. .0601(c) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) staff development plan was dated 11/1/2024. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One (1) child's file emergency information was not updated annually. Last update was on September 1, 2023. .0802(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 25, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: Item #1311, Emergency contact information is crucial to have on file for children in child ca. This information provides quick communication when facilitating medical emergencies for children. This keeps the line of communication open and allows for the fastest decision making. Item #705, when monitoring the outdoor environment daily, requires proactive and protective measures to ensure the safety of children. All of areas used by children, both indoors and outdoors, must be kept free of items that are potentially hazardous to children. Item #1232, Staff development plans are important for aligning staff growth with center goals, individual goal setting, training, and tracking progress to ensure quality care and retention of staff. Additional Information/Consultation: The EPR plan needs to include the most current floor plan and evacuation diagram. In review of files your CPR/First Aid is expiring December 2025, please register for training immediately for those whose certifications are expiring. Ms. Tennyson stated that the training has been scheduled for December 17, 2025. In the classrooms where children are combined, ensure materials and equipment are developmentally appropriate for the children enrolled. Also, consider room arrangement, placement and defining of the activity areas in the classroom. During today’s visit, an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed. Ms. Teenyson stated she was considering the Program Assessment Pathway. I have attached the Pathway To The Stars template form to the visit summary. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Melinda Lescar, Child Care Consultant (336) 987-0960 melinda.lescar@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 12/11/2025 Number Present: 20 Completed Date: 12/11/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:00 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Melinda Lescar, Child Care Consultant, Pam Hauser, Licensing Supervisor, and Jennifer Teennyson. Your program currently operates with a 3-Star License. Restrictions include 1st shift, enhanced space, and children under 2 years old in rooms with direct exits. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/8/2025 and South Main Children’s Center, Inc. was listed as current and active. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play activities, routine care, and lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 12/16/2024. A sanitation inspection was completed on February 27, 2025, with a Superior classification. The last fire inspection was conducted on September 22, 2025. Program records and required postings were monitored. A fire drill was conducted on November 4, 2025, at 8:40am by Marjorie Draughn. A locked down drill was documented on December 10, 2025, at 9:32am by Marjorie Draughn. An outdoor inspection was documented on November 10, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items are stored in locked cabinets in locked kitchen. No medications were observed nor reported. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On playground 2, there were two screw accessible to children located on the right front corner where wood was missing. .0601(c) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) staff development plan was dated 11/1/2024. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One (1) child's file emergency information was not updated annually. Last update was on September 1, 2023. .0802(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 25, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: Item #1311, Emergency contact information is crucial to have on file for children in child ca. This information provides quick communication when facilitating medical emergencies for children. This keeps the line of communication open and allows for the fastest decision making. Item #705, when monitoring the outdoor environment daily, requires proactive and protective measures to ensure the safety of children. All of areas used by children, both indoors and outdoors, must be kept free of items that are potentially hazardous to children. Item #1232, Staff development plans are important for aligning staff growth with center goals, individual goal setting, training, and tracking progress to ensure quality care and retention of staff. Additional Information/Consultation: The EPR plan needs to include the most current floor plan and evacuation diagram. In review of files your CPR/First Aid is expiring December 2025, please register for training immediately for those whose certifications are expiring. Ms. Tennyson stated that the training has been scheduled for December 17, 2025. In the classrooms where children are combined, ensure materials and equipment are developmentally appropriate for the children enrolled. Also, consider room arrangement, placement and defining of the activity areas in the classroom. During today’s visit, an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed. Ms. Teenyson stated she was considering the Program Assessment Pathway. I have attached the Pathway To The Stars template form to the visit summary. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Melinda Lescar, Child Care Consultant (336) 987-0960 melinda.lescar@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 12/16/2024 Number Present: 17 Completed Date: 12/16/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for an unannounced annual compliance visit. This visit was conducted by Turkessha Casterlow and Sally Allen, Childcare Consultants with Marjorie Draughn, Lead Teacher. Your program currently operates with a Three Star license effective 9/2/2021. Restrictions include first and second shift care, meets enhanced space, children under 2 ½ in rooms with direct exits. The NC Secretary of State website was reviewed on 12/12/2024 and South Main Children’s Center, Inc was listed as current and active. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in group time, free play, and lunch. Children’s and staff files were not monitored today due to the Staff and Training Worksheet not being completed. A follow-up visit will be made to monitor these records. The Staff and Training Worksheet must be emailed to me at Turkessha.casterlow@dhhs.nc.gov by December 17, 2024. Emergency medications were observed today. Storage hazardous items were monitored today. A playground inspection was recorded 11/22/2024. A fire drill was recorded on 11/22/2024. A shelter in place drill for the facility was recorded on 12/11/2024. The most recent fire inspection was on 09/24/2024. I observed a sanitation inspection was last conducted on 10/28/2024 earning a Superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Staff member exited the facility while one teacher in Space 4 was left with 17 children. A teacher W.H., arrived to the facility at 9:30 am and went to Space 1. Prior to that teacher's arrival Space 1 was out of ratio with eight children ages 1-2 years old with one teacher. GS 110-91(7);.0713(a-d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I observed a diaper change in Space 1. The teacher did not wash the child's hands at the end of the change. 15A NCAC 18A .2803(c) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. There is crabgrass growing over the mulch which is used for surfacing under the climbing surface. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Children under the age of 4 years old were served hot dogs. In Space 1 the children were served hot dogs cut into round pieces. Children in Space 4 were served the entire hot dog. 10A NCAC 09 .0601(a) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 30, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Ratios must always be maintained. There was a concern of safety so you stepped outside to see who was at the facility. This left one teacher with 17 children aged 1-5 years old. • Hot dogs must be cut quarter length wise and then cut into bite size pieces to reduce choking hazards. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • For the safety of the children and staff all doors open with a single action. The exit doors From Spaces 1, 2, and 4 have a deadbolt that is kept locked during the hours of operation. A plan must be devised and sent to me by December 27, 2024. Rust was observed on the fence around the playground. This could present a hazard. Please sand the fence and paint with a nontoxic paint. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 12/16/2024 Number Present: 17 Completed Date: 12/16/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for an unannounced annual compliance visit. This visit was conducted by Turkessha Casterlow and Sally Allen, Childcare Consultants with Marjorie Draughn, Lead Teacher. Your program currently operates with a Three Star license effective 9/2/2021. Restrictions include first and second shift care, meets enhanced space, children under 2 ½ in rooms with direct exits. The NC Secretary of State website was reviewed on 12/12/2024 and South Main Children’s Center, Inc was listed as current and active. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in group time, free play, and lunch. Children’s and staff files were not monitored today due to the Staff and Training Worksheet not being completed. A follow-up visit will be made to monitor these records. The Staff and Training Worksheet must be emailed to me at Turkessha.casterlow@dhhs.nc.gov by December 17, 2024. Emergency medications were observed today. Storage hazardous items were monitored today. A playground inspection was recorded 11/22/2024. A fire drill was recorded on 11/22/2024. A shelter in place drill for the facility was recorded on 12/11/2024. The most recent fire inspection was on 09/24/2024. I observed a sanitation inspection was last conducted on 10/28/2024 earning a Superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Staff member exited the facility while one teacher in Space 4 was left with 17 children. A teacher W.H., arrived to the facility at 9:30 am and went to Space 1. Prior to that teacher's arrival Space 1 was out of ratio with eight children ages 1-2 years old with one teacher. GS 110-91(7);.0713(a-d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I observed a diaper change in Space 1. The teacher did not wash the child's hands at the end of the change. 15A NCAC 18A .2803(c) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. There is crabgrass growing over the mulch which is used for surfacing under the climbing surface. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Children under the age of 4 years old were served hot dogs. In Space 1 the children were served hot dogs cut into round pieces. Children in Space 4 were served the entire hot dog. 10A NCAC 09 .0601(a) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 30, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Ratios must always be maintained. There was a concern of safety so you stepped outside to see who was at the facility. This left one teacher with 17 children aged 1-5 years old. • Hot dogs must be cut quarter length wise and then cut into bite size pieces to reduce choking hazards. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • For the safety of the children and staff all doors open with a single action. The exit doors From Spaces 1, 2, and 4 have a deadbolt that is kept locked during the hours of operation. A plan must be devised and sent to me by December 27, 2024. Rust was observed on the fence around the playground. This could present a hazard. Please sand the fence and paint with a nontoxic paint. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 12/16/2024 Number Present: 17 Completed Date: 12/16/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for an unannounced annual compliance visit. This visit was conducted by Turkessha Casterlow and Sally Allen, Childcare Consultants with Marjorie Draughn, Lead Teacher. Your program currently operates with a Three Star license effective 9/2/2021. Restrictions include first and second shift care, meets enhanced space, children under 2 ½ in rooms with direct exits. The NC Secretary of State website was reviewed on 12/12/2024 and South Main Children’s Center, Inc was listed as current and active. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in group time, free play, and lunch. Children’s and staff files were not monitored today due to the Staff and Training Worksheet not being completed. A follow-up visit will be made to monitor these records. The Staff and Training Worksheet must be emailed to me at Turkessha.casterlow@dhhs.nc.gov by December 17, 2024. Emergency medications were observed today. Storage hazardous items were monitored today. A playground inspection was recorded 11/22/2024. A fire drill was recorded on 11/22/2024. A shelter in place drill for the facility was recorded on 12/11/2024. The most recent fire inspection was on 09/24/2024. I observed a sanitation inspection was last conducted on 10/28/2024 earning a Superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Staff member exited the facility while one teacher in Space 4 was left with 17 children. A teacher W.H., arrived to the facility at 9:30 am and went to Space 1. Prior to that teacher's arrival Space 1 was out of ratio with eight children ages 1-2 years old with one teacher. GS 110-91(7);.0713(a-d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I observed a diaper change in Space 1. The teacher did not wash the child's hands at the end of the change. 15A NCAC 18A .2803(c) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. There is crabgrass growing over the mulch which is used for surfacing under the climbing surface. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Children under the age of 4 years old were served hot dogs. In Space 1 the children were served hot dogs cut into round pieces. Children in Space 4 were served the entire hot dog. 10A NCAC 09 .0601(a) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 30, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Ratios must always be maintained. There was a concern of safety so you stepped outside to see who was at the facility. This left one teacher with 17 children aged 1-5 years old. • Hot dogs must be cut quarter length wise and then cut into bite size pieces to reduce choking hazards. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • For the safety of the children and staff all doors open with a single action. The exit doors From Spaces 1, 2, and 4 have a deadbolt that is kept locked during the hours of operation. A plan must be devised and sent to me by December 27, 2024. Rust was observed on the fence around the playground. This could present a hazard. Please sand the fence and paint with a nontoxic paint. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 7/23/2024 Number Present: 26 Completed Date: 7/23/2024 Age: From 0 To 5 Total Minutes: 108 Time In: 10:42 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements during a routine unannounced visit. Marjorie Draughn, lead teacher for infants assisted me with the visit. Your program currently operates with a three-star license effective 9/2/21. Restrictions include first shift care, enhanced space, and children under age 2 ½ in rooms with direct exits. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • S/C Ratios • CPR • First Aid • Special Training • CRC Completed • ITS SIDS Training • Emergency Medical Care Plan • Administering Medication • Storage of Hazardous Substances • Storage of Medication • General Safety • Discipline • Adequate/Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were met. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. I observed positive interactions today. I observed children having outdoor play, lunch, and rest. Lunch included chicken tender, corn, green beans, roll, and milk. No new staff were reported at this program which file was reviewed. Limited monitoring of continuing staff files was conducted for the purpose of reviewing criminal Background Checks and training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, BSAC, and Health and Safety Training. Storage and administration of medication were monitored. Medication authorization was monitored. Storage of hazardous items was monitored today and are kept in a locked cabinet in the kitchen. A fire drill was documented on 7/18/24 and a lockdown emergency drill on 6/20/24 when a gun threat was made at a nearby medical facility. Monthly playground inspection reports were reviewed with the most recent completed on 6/15/23. The most recent fire inspection was conducted August 2022 and a copy provided for me today. I observed a sanitation inspection was last conducted on 6/11/24 earning a Superior classification with six (6) demerits. One (1) violation of child care requirements was cited today as follows: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Corn was substituted for mashed potatoes on the menu and was not documented prior to lunch being served. 10A NCAC 09 .0901(b) Child Care programs are expected to achieve and maintain compliance at all times and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 6, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) • an accurate, detailed description of how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Please email the letter to Audrey.davis@dhhs.nc.gov If you have any questions about today’s visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 1/10/2024 Number Present: 14 Completed Date: 1/10/2024 Age: From 0 To 5 Total Minutes: 260 Time In: 10:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Marjorie Draughn, lead teacher. Your program currently operates with a three-star license. Restrictions include daytime care only; children < 2-1/2 in rooms with direct exits, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed prior to this visit and South Main Children’s Center, Inc was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having free play, lunch which included chicken strips, baked apples, corn, roll, and milk; and rest. The last annual compliance visit was conducted 1/19/23. A sanitation inspection was completed 12/5/23 with a Superior classification and three demerits.. The last fire inspection was conducted 9/27/23. You provided me with a copy of the fire inspection during today’s visit. Program records and required postings were monitored. A fire drill was conducted on 12/18/23 and a lockdown emergency drill was documented on 12/6/23. An outdoor inspection was last documented on 12/19/23. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in locked cabinets in the kitchen and locked storage in the bathroom for three year old children. Storage and administration of medication were monitored along with documentation regarding parent’s medication authorization. The following violations were observed and documented today: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles of formula were not labeled and dated for a three-month-old infant in care. 15A NCAC 18A .2804(d) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Files for two children did not include verification that parents received a copy of the center's operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Files for two children (JC and SW) did not include a signed statement verifying the two families received a copy of the parent participation plan. A copy of the plan was not posted in the center. 10A NCAC 09 .0515(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for KM did not include a copy of the staff evaluation completed within the past year; and verification that the staff development plan was reviewed within the past year was not in the file. 10A NCAC 09 .0514(f) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR plan was dated August 2022. Documentation at the center showed revisions were also made 10/4/22 and 1/10/24 .0607(d)(8) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/24/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) with an accurate and detailed description of how and when you corrected each violation Please email your letter to Audrey.Davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: EPR Plan - Be sure to print the cover page of your EPR plan along with the pages that contain revisions each time you go in to the template and revise your plan. Staff Development Plan and Staff Evaluation Today Ms. Draughn stated you were of the understanding the staff development plan and the staff evaluation are the same process. Both are required to be completed annually for each staff. The staff evaluation is a reflection on the staff’s previous year. The staff development plan is the staff’s goals in the child development field and their plan for reaching them. Label bottles - make sure each child's bottles are labeled to include the child's name and the date. Parent Participation Plan Child Care Rule .0515 requires that the parent participation plan contains the following: (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. Other topics of discussion: Staff Orientation: You have a new staff employed exactly two weeks ago today and you have not yet done her first two weeks orientation. You said you plan to review these topics with the staff today. I explained today it is best to review these topics throughout the first two weeks and review the remaining topics throughout the first six weeks instead of waiting until the deadlines. The orientation can and should be an on-going process throughout the entire first six weeks. • Resuming the Rated License – Your program has been assigned to Cohort 3 which means your preparation year will begin July 1, 2025 through June 30, 2026 and to maintain your current star rating your rated license will be reassessed between July 1, 2026 and June 30, 2027. Make sure all staff have a WORKS account with their current education evaluated. This timeline gives your staff time if they choose to take additional child development coursework to enhance your facility’s education points. I recommend you obtain copies of the ITERS, ECERS, and SACERS Rating Scales and make them available to your staff for use in assuring best child development practices. This is a great resource even if you do not plan to have the scales conducted. The ncrlap.org website offers videos and other resources you will find helpful as you approach your reassessment, as well as for ongoing quality enhancement. At the completion of today’s visit, this visit summary was reviewed with Marjorie Draughn from my computer screen as well by phone with Jennifer Tennyson and emailed to southmaincctwo@gmail.com If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant P.O. Box 17273 Winston-Salem, NC 27116 (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0515 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 1/10/2024 Number Present: 14 Completed Date: 1/10/2024 Age: From 0 To 5 Total Minutes: 260 Time In: 10:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Marjorie Draughn, lead teacher. Your program currently operates with a three-star license. Restrictions include daytime care only; children < 2-1/2 in rooms with direct exits, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed prior to this visit and South Main Children’s Center, Inc was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having free play, lunch which included chicken strips, baked apples, corn, roll, and milk; and rest. The last annual compliance visit was conducted 1/19/23. A sanitation inspection was completed 12/5/23 with a Superior classification and three demerits.. The last fire inspection was conducted 9/27/23. You provided me with a copy of the fire inspection during today’s visit. Program records and required postings were monitored. A fire drill was conducted on 12/18/23 and a lockdown emergency drill was documented on 12/6/23. An outdoor inspection was last documented on 12/19/23. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in locked cabinets in the kitchen and locked storage in the bathroom for three year old children. Storage and administration of medication were monitored along with documentation regarding parent’s medication authorization. The following violations were observed and documented today: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles of formula were not labeled and dated for a three-month-old infant in care. 15A NCAC 18A .2804(d) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Files for two children did not include verification that parents received a copy of the center's operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Files for two children (JC and SW) did not include a signed statement verifying the two families received a copy of the parent participation plan. A copy of the plan was not posted in the center. 10A NCAC 09 .0515(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for KM did not include a copy of the staff evaluation completed within the past year; and verification that the staff development plan was reviewed within the past year was not in the file. 10A NCAC 09 .0514(f) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR plan was dated August 2022. Documentation at the center showed revisions were also made 10/4/22 and 1/10/24 .0607(d)(8) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/24/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) with an accurate and detailed description of how and when you corrected each violation Please email your letter to Audrey.Davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: EPR Plan - Be sure to print the cover page of your EPR plan along with the pages that contain revisions each time you go in to the template and revise your plan. Staff Development Plan and Staff Evaluation Today Ms. Draughn stated you were of the understanding the staff development plan and the staff evaluation are the same process. Both are required to be completed annually for each staff. The staff evaluation is a reflection on the staff’s previous year. The staff development plan is the staff’s goals in the child development field and their plan for reaching them. Label bottles - make sure each child's bottles are labeled to include the child's name and the date. Parent Participation Plan Child Care Rule .0515 requires that the parent participation plan contains the following: (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. Other topics of discussion: Staff Orientation: You have a new staff employed exactly two weeks ago today and you have not yet done her first two weeks orientation. You said you plan to review these topics with the staff today. I explained today it is best to review these topics throughout the first two weeks and review the remaining topics throughout the first six weeks instead of waiting until the deadlines. The orientation can and should be an on-going process throughout the entire first six weeks. • Resuming the Rated License – Your program has been assigned to Cohort 3 which means your preparation year will begin July 1, 2025 through June 30, 2026 and to maintain your current star rating your rated license will be reassessed between July 1, 2026 and June 30, 2027. Make sure all staff have a WORKS account with their current education evaluated. This timeline gives your staff time if they choose to take additional child development coursework to enhance your facility’s education points. I recommend you obtain copies of the ITERS, ECERS, and SACERS Rating Scales and make them available to your staff for use in assuring best child development practices. This is a great resource even if you do not plan to have the scales conducted. The ncrlap.org website offers videos and other resources you will find helpful as you approach your reassessment, as well as for ongoing quality enhancement. At the completion of today’s visit, this visit summary was reviewed with Marjorie Draughn from my computer screen as well by phone with Jennifer Tennyson and emailed to southmaincctwo@gmail.com If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant P.O. Box 17273 Winston-Salem, NC 27116 (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 1/10/2024 Number Present: 14 Completed Date: 1/10/2024 Age: From 0 To 5 Total Minutes: 260 Time In: 10:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Marjorie Draughn, lead teacher. Your program currently operates with a three-star license. Restrictions include daytime care only; children < 2-1/2 in rooms with direct exits, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed prior to this visit and South Main Children’s Center, Inc was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having free play, lunch which included chicken strips, baked apples, corn, roll, and milk; and rest. The last annual compliance visit was conducted 1/19/23. A sanitation inspection was completed 12/5/23 with a Superior classification and three demerits.. The last fire inspection was conducted 9/27/23. You provided me with a copy of the fire inspection during today’s visit. Program records and required postings were monitored. A fire drill was conducted on 12/18/23 and a lockdown emergency drill was documented on 12/6/23. An outdoor inspection was last documented on 12/19/23. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in locked cabinets in the kitchen and locked storage in the bathroom for three year old children. Storage and administration of medication were monitored along with documentation regarding parent’s medication authorization. The following violations were observed and documented today: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles of formula were not labeled and dated for a three-month-old infant in care. 15A NCAC 18A .2804(d) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Files for two children did not include verification that parents received a copy of the center's operational policies. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Files for two children (JC and SW) did not include a signed statement verifying the two families received a copy of the parent participation plan. A copy of the plan was not posted in the center. 10A NCAC 09 .0515(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for KM did not include a copy of the staff evaluation completed within the past year; and verification that the staff development plan was reviewed within the past year was not in the file. 10A NCAC 09 .0514(f) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR plan was dated August 2022. Documentation at the center showed revisions were also made 10/4/22 and 1/10/24 .0607(d)(8) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/24/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) with an accurate and detailed description of how and when you corrected each violation Please email your letter to Audrey.Davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: EPR Plan - Be sure to print the cover page of your EPR plan along with the pages that contain revisions each time you go in to the template and revise your plan. Staff Development Plan and Staff Evaluation Today Ms. Draughn stated you were of the understanding the staff development plan and the staff evaluation are the same process. Both are required to be completed annually for each staff. The staff evaluation is a reflection on the staff’s previous year. The staff development plan is the staff’s goals in the child development field and their plan for reaching them. Label bottles - make sure each child's bottles are labeled to include the child's name and the date. Parent Participation Plan Child Care Rule .0515 requires that the parent participation plan contains the following: (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. Other topics of discussion: Staff Orientation: You have a new staff employed exactly two weeks ago today and you have not yet done her first two weeks orientation. You said you plan to review these topics with the staff today. I explained today it is best to review these topics throughout the first two weeks and review the remaining topics throughout the first six weeks instead of waiting until the deadlines. The orientation can and should be an on-going process throughout the entire first six weeks. • Resuming the Rated License – Your program has been assigned to Cohort 3 which means your preparation year will begin July 1, 2025 through June 30, 2026 and to maintain your current star rating your rated license will be reassessed between July 1, 2026 and June 30, 2027. Make sure all staff have a WORKS account with their current education evaluated. This timeline gives your staff time if they choose to take additional child development coursework to enhance your facility’s education points. I recommend you obtain copies of the ITERS, ECERS, and SACERS Rating Scales and make them available to your staff for use in assuring best child development practices. This is a great resource even if you do not plan to have the scales conducted. The ncrlap.org website offers videos and other resources you will find helpful as you approach your reassessment, as well as for ongoing quality enhancement. At the completion of today’s visit, this visit summary was reviewed with Marjorie Draughn from my computer screen as well by phone with Jennifer Tennyson and emailed to southmaincctwo@gmail.com If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant P.O. Box 17273 Winston-Salem, NC 27116 (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 7/26/2023 Number Present: 27 Completed Date: 7/26/2023 Age: From 0 To 4 Total Minutes: 215 Time In: 10:25 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements during a routine unannounced visit. Marjorie Draughn, lead teacher for infants assisted me with the visit. Jennifer Tennyson, center director, was present and assisted in the room with infants. Your program currently operates with a three-star license effective 9/2/21. Restrictions include first shift care, enhanced space, and children under age 2 ½ in rooms with direct exits. The NC Secretary of State website was reviewed on 7/25/23 and South Main Children’s Center, Inc. was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • S/C Ratios • CPR • First Aid • Special Training • CRC Completed • ITS SIDS Training • Emergency Medical Care Plan • Administering Medication • Storage of Hazardous Substances • Storage of Medication • General Safety • Discipline • Adequate/Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were met. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. I observed positive interactions today. I observed children playing with toys indoors, having group time with teachers, lunch, and rest. One new staff was reported at this program which file was reviewed. Limited monitoring of continuing staff files was conducted for the purpose of reviewing Criminal Background Checks and training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, BSAC, and Health and Safety Training. Storage and administration of medication were monitored. Medication authorization was monitored. Storage of hazardous items was monitored today and are kept in a locked cabinet in a bathroom for three-year-old children. A fire drill was documented on 7/13/23 and a shelter-in-place drill on 6/7/23. Monthly playground inspection reports were reviewed with the most recent completed on 6/15/23. The most recent fire inspection was conducted August 2022 and a copy provided to Ms. McKeown during a previous visit to the facility. I observed a sanitation inspection was last conducted on 3/30/23 earning a Superior classification with 2 demerits. Ms. Draughn stated this center plans to transport a Pre-K child to and from Franklin Elementary school when school starts in August. You have not provided any transportation in the past. Prior to transporting children, you must develop a transportation policy addressing all requirements in Child Care Rule .1000 as follows: SECTION .1000 TRANSPORTATION STANDARDS 50 .1001 SEAT AND CHILD SAFETY SEATS IN CHILD CARE CENTERS .1002 SAFE VEHICLES .1003 SAFE PROCEDURES .1004 STAFF/CHILD RATIOS .1005 OFF PREMISE ACTIVITIES IN CHILD CARE CENTERS regarding transportation You must send me your written transportation policy to approve and set up a time for me to come and monitor transportation requirements prior to transporting a child (or children). Three violations of child care requirements were cited today as follows: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. Three 2-year-old children were grouped with children under age one in the room for infants and toddlers. 10A NCAC 09 .0713(a)(5) 843 A drug or medicine was administered after its expiration date. Albuterol which expired in April 2023 was administered to a three in June and again in July 2023. Albuterol on site for a two-year-old child expired 1/2023. 10A NCAC 09 .0803(1)(d) Child Care programs are expected to achieve and maintain compliance at all times and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Per DCDEE procedures, I am required to make a follow-up visit within the near future to monitor ratios and grouping of children due to the violation cited regarding two year old children grouped with infants. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 9, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) • an accurate, detailed description of how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Please email the letter to Audrey.davis@dhhs.nc.gov or mail two copies to: Audrey Davis PO Box 17273 Winston-Salem, NC 27116 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Please send me your updated staff and training worksheet by December 15, 2023 in preparation for your annual compliance visit which will be conducted prior to the date of your last annual compliance visit which was January 19, 2023. Make sure each staff member’s file is well organized and includes documentation of NC Credential or equivalent in their file, if applicable. Each staff’s file should include an on-going training log with training documents attached as well as a health and safety training log with training certificates attached. •Children did not have time outdoors this morning. Teachers stated the ground was wet this morning which prevented outdoor time. Your schedule states 30 minutes in the a.m. and 30 minutes in the afternoons. You must provide one hour of outdoor playtime for children each day weather conditions permitting. At the completion of this visit, the visit summary was reviewed with you from my computer screen and emailed to you at southmaincctwo@gmail.com If you have any questions about today’s visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: SOUTH MAIN CHILDREN'S CENTER II Facility ID: 86000413 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 7/26/2023 Number Present: 27 Completed Date: 7/26/2023 Age: From 0 To 4 Total Minutes: 215 Time In: 10:25 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements during a routine unannounced visit. Marjorie Draughn, lead teacher for infants assisted me with the visit. Jennifer Tennyson, center director, was present and assisted in the room with infants. Your program currently operates with a three-star license effective 9/2/21. Restrictions include first shift care, enhanced space, and children under age 2 ½ in rooms with direct exits. The NC Secretary of State website was reviewed on 7/25/23 and South Main Children’s Center, Inc. was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • S/C Ratios • CPR • First Aid • Special Training • CRC Completed • ITS SIDS Training • Emergency Medical Care Plan • Administering Medication • Storage of Hazardous Substances • Storage of Medication • General Safety • Discipline • Adequate/Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were met. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. I observed positive interactions today. I observed children playing with toys indoors, having group time with teachers, lunch, and rest. One new staff was reported at this program which file was reviewed. Limited monitoring of continuing staff files was conducted for the purpose of reviewing Criminal Background Checks and training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, BSAC, and Health and Safety Training. Storage and administration of medication were monitored. Medication authorization was monitored. Storage of hazardous items was monitored today and are kept in a locked cabinet in a bathroom for three-year-old children. A fire drill was documented on 7/13/23 and a shelter-in-place drill on 6/7/23. Monthly playground inspection reports were reviewed with the most recent completed on 6/15/23. The most recent fire inspection was conducted August 2022 and a copy provided to Ms. McKeown during a previous visit to the facility. I observed a sanitation inspection was last conducted on 3/30/23 earning a Superior classification with 2 demerits. Ms. Draughn stated this center plans to transport a Pre-K child to and from Franklin Elementary school when school starts in August. You have not provided any transportation in the past. Prior to transporting children, you must develop a transportation policy addressing all requirements in Child Care Rule .1000 as follows: SECTION .1000 TRANSPORTATION STANDARDS 50 .1001 SEAT AND CHILD SAFETY SEATS IN CHILD CARE CENTERS .1002 SAFE VEHICLES .1003 SAFE PROCEDURES .1004 STAFF/CHILD RATIOS .1005 OFF PREMISE ACTIVITIES IN CHILD CARE CENTERS regarding transportation You must send me your written transportation policy to approve and set up a time for me to come and monitor transportation requirements prior to transporting a child (or children). Three violations of child care requirements were cited today as follows: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. Three 2-year-old children were grouped with children under age one in the room for infants and toddlers. 10A NCAC 09 .0713(a)(5) 843 A drug or medicine was administered after its expiration date. Albuterol which expired in April 2023 was administered to a three in June and again in July 2023. Albuterol on site for a two-year-old child expired 1/2023. 10A NCAC 09 .0803(1)(d) Child Care programs are expected to achieve and maintain compliance at all times and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Per DCDEE procedures, I am required to make a follow-up visit within the near future to monitor ratios and grouping of children due to the violation cited regarding two year old children grouped with infants. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 9, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) • an accurate, detailed description of how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Please email the letter to Audrey.davis@dhhs.nc.gov or mail two copies to: Audrey Davis PO Box 17273 Winston-Salem, NC 27116 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Please send me your updated staff and training worksheet by December 15, 2023 in preparation for your annual compliance visit which will be conducted prior to the date of your last annual compliance visit which was January 19, 2023. Make sure each staff member’s file is well organized and includes documentation of NC Credential or equivalent in their file, if applicable. Each staff’s file should include an on-going training log with training documents attached as well as a health and safety training log with training certificates attached. •Children did not have time outdoors this morning. Teachers stated the ground was wet this morning which prevented outdoor time. Your schedule states 30 minutes in the a.m. and 30 minutes in the afternoons. You must provide one hour of outdoor playtime for children each day weather conditions permitting. At the completion of this visit, the visit summary was reviewed with you from my computer screen and emailed to you at southmaincctwo@gmail.com If you have any questions about today’s visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times