Rainbow Child Care Center

G.S. 110-90 · Violation

Name of Operation: RAINBOW CHILD CARE CENTER Facility ID: 86000358 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 19 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Melinda Lescar, Child Care Consultant, and Sharon Hiatt, Director. Your program currently operates with a Three Star license. Restrictions include 1st shift daytime care; meets enhanced ratios; Room #4 School Age only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 27, 2026, and Hiatt Child Care Center, Inc. was listed as current and active. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play activities, free play, small group activities, and lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on March 10. 2025. A sanitation inspection was completed December 3, 2025, with a Superior classification. The last fire inspection was conducted October 27, 2025. Program records and required postings were monitored. A fire drill was conducted on February 16, 2026. A shelter in place drill was documented on December 29, 2025. An outdoor inspection was documented on February 20, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closet and locked cabinet in the kitchen. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A tree fell on a section of the outdoor fence resulting in the fence being less than 4 feet. The provider is going to install a temporary fence until the tree is removed and the fence is repaired. GS 110-91(6); .0605((i) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility had a roster in ABCMS, but the staff were not linked to it. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 16, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston-Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: Item# 1805- A facility roster was created in ABCMS. All staff should be linked to facility roster. If any changes in staff occur, make sure to make these changes on your roster within five (5) business days. Directions for completing the linked roster was emailed to Ms. Hiatt during the visit. Item# 824- Outdoor fence was not 4 ft in height in a small section due to a fallen tree. The tree fell on the fence on February 24, 2026. Ms. Hiatt has contacted a tree company to come and remove the tree so the fence can be repaired. A temporary fence will be installed that is 4 ft that separates the playground from the other approved play space. It is recommended that one group of children play in this area at a time until the playground is accessible again. Please send updates on the tree removal and repair of the fence. Additional Information/Consultation: The Pathways to the Stars discussion took place with Ms. Hiatt during today's visit. We reviewed Pathway 1: Program Assessment and Pathway 2: Classroom Instructional Quality and all the requirements with each pathway. We reviewed over the application and all the forms. I recommended reviewing the Pathways information on the website and reviewing the rules in section.3200. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (Melinda Lescar, Child Care Consultant, (336) 987-0960, Melinda.lescar@dhhs.nc.gov or Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: RAINBOW CHILD CARE CENTER Facility ID: 86000358 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 19 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Melinda Lescar, Child Care Consultant, and Sharon Hiatt, Director. Your program currently operates with a Three Star license. Restrictions include 1st shift daytime care; meets enhanced ratios; Room #4 School Age only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 27, 2026, and Hiatt Child Care Center, Inc. was listed as current and active. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play activities, free play, small group activities, and lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on March 10. 2025. A sanitation inspection was completed December 3, 2025, with a Superior classification. The last fire inspection was conducted October 27, 2025. Program records and required postings were monitored. A fire drill was conducted on February 16, 2026. A shelter in place drill was documented on December 29, 2025. An outdoor inspection was documented on February 20, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closet and locked cabinet in the kitchen. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A tree fell on a section of the outdoor fence resulting in the fence being less than 4 feet. The provider is going to install a temporary fence until the tree is removed and the fence is repaired. GS 110-91(6); .0605((i) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility had a roster in ABCMS, but the staff were not linked to it. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 16, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston-Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: Item# 1805- A facility roster was created in ABCMS. All staff should be linked to facility roster. If any changes in staff occur, make sure to make these changes on your roster within five (5) business days. Directions for completing the linked roster was emailed to Ms. Hiatt during the visit. Item# 824- Outdoor fence was not 4 ft in height in a small section due to a fallen tree. The tree fell on the fence on February 24, 2026. Ms. Hiatt has contacted a tree company to come and remove the tree so the fence can be repaired. A temporary fence will be installed that is 4 ft that separates the playground from the other approved play space. It is recommended that one group of children play in this area at a time until the playground is accessible again. Please send updates on the tree removal and repair of the fence. Additional Information/Consultation: The Pathways to the Stars discussion took place with Ms. Hiatt during today's visit. We reviewed Pathway 1: Program Assessment and Pathway 2: Classroom Instructional Quality and all the requirements with each pathway. We reviewed over the application and all the forms. I recommended reviewing the Pathways information on the website and reviewing the rules in section.3200. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (Melinda Lescar, Child Care Consultant, (336) 987-0960, Melinda.lescar@dhhs.nc.gov or Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RAINBOW CHILD CARE CENTER Facility ID: 86000358 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 19 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Melinda Lescar, Child Care Consultant, and Sharon Hiatt, Director. Your program currently operates with a Three Star license. Restrictions include 1st shift daytime care; meets enhanced ratios; Room #4 School Age only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 27, 2026, and Hiatt Child Care Center, Inc. was listed as current and active. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play activities, free play, small group activities, and lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on March 10. 2025. A sanitation inspection was completed December 3, 2025, with a Superior classification. The last fire inspection was conducted October 27, 2025. Program records and required postings were monitored. A fire drill was conducted on February 16, 2026. A shelter in place drill was documented on December 29, 2025. An outdoor inspection was documented on February 20, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closet and locked cabinet in the kitchen. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A tree fell on a section of the outdoor fence resulting in the fence being less than 4 feet. The provider is going to install a temporary fence until the tree is removed and the fence is repaired. GS 110-91(6); .0605((i) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility had a roster in ABCMS, but the staff were not linked to it. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 16, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston-Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: Item# 1805- A facility roster was created in ABCMS. All staff should be linked to facility roster. If any changes in staff occur, make sure to make these changes on your roster within five (5) business days. Directions for completing the linked roster was emailed to Ms. Hiatt during the visit. Item# 824- Outdoor fence was not 4 ft in height in a small section due to a fallen tree. The tree fell on the fence on February 24, 2026. Ms. Hiatt has contacted a tree company to come and remove the tree so the fence can be repaired. A temporary fence will be installed that is 4 ft that separates the playground from the other approved play space. It is recommended that one group of children play in this area at a time until the playground is accessible again. Please send updates on the tree removal and repair of the fence. Additional Information/Consultation: The Pathways to the Stars discussion took place with Ms. Hiatt during today's visit. We reviewed Pathway 1: Program Assessment and Pathway 2: Classroom Instructional Quality and all the requirements with each pathway. We reviewed over the application and all the forms. I recommended reviewing the Pathways information on the website and reviewing the rules in section.3200. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (Melinda Lescar, Child Care Consultant, (336) 987-0960, Melinda.lescar@dhhs.nc.gov or Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RAINBOW CHILD CARE CENTER Facility ID: 86000358 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 12 Completed Date: 3/10/2025 Age: From 3 To 5 Total Minutes: 185 Time In: 10:05 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Sharon Hiatt, Director/Owner. Your program currently operates with a Three Star license. Restrictions include 1st shift daytime care; meets enhanced ratios; Room #4 School Age only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on March 5, 2025, and Hiatt Child Care Center, Inc was listed as current and active. The program’s compliance history was 100% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children participating in free play, art activities, and lunch. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on April 29, 2024. A sanitation inspection was completed December 9, 2024, with a Superior classification. The last fire inspection was conducted on October 29, 2024. Program records and required postings were monitored. A fire drill was conducted on February 27, 2025. A shelter in place drill was documented on December 19, 2024. An outdoor inspection was documented on February 27, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked cabinet. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last EPR plan update was completed on January 5, 2024. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The administrator did not have a certificate for Recognizing and Responding to the Suspicions of Child Maltreatment. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 24, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. COMMENTS SECTION: Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ •Updating your Emergency Preparedness and Response (EPR) plan in childcare is crucial because it ensures that you are prepared to effectively respond to emergencies with the most current information, including any changes in child demographics, facility layout, contact details, or local emergency procedures, ultimately prioritizing the safety of children in your care. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The harmless hold was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3, also known as the "3s” will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • During the visit we discussed fluffing the mulch around the fall zones on the outside play area. Be sure to check the depth during your Monthly Playground Inspection to determine when to add mulch to the play area. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times