Amanda's Angels

10A NCAC 09 .1721 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: MELINDA LESCAR Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 8 Completed Date: 4/7/2026 Age: From 1 To 4 Total Minutes: 138 Time In: 10:12 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on February 20, 2026. The visit was conducted with Amanda Ayers, operator. Your program currently operates with a Two-Star license. Restrictions include 1st shift, maximum of 5 preschool children at any time and children may not play in the backyard due to proximity of electric fence. A Written Warning Administrative Action was issued on February 20, 2026. The Written Warning Administrative Action, Cover Letter, and Corrective Action Plan were posted. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • CBC Qualification • ITS – SIDS • Storage of Hazardous Substances • Storage of Medication • Adequate approved space • General license requirements • Staff records • Program records • License posted Upon arrival, space capacity was monitored as indicated on the attached worksheet. Eight (8) preschool children were present. Two (2) of the eight (8) children present are related to Ms. Ayers. Three (3) of the children were picked up during the visit. Attendance records were monitored. Three (3) preschool children present during today’s visit were not documented on the attendance for today. Ms. Ayer's documented the three (3) children on the attendance during today's visit. I observed attendance records for the past four (4) weeks, and Ms. Ayers had up to date attendance records for each week on each child and maintained compliance with ratios each day during those weeks. It was explained to Ms. Ayers that a more stringent action may occur due to being over capacity with the maximum of five (5) preschool children at any time and not maintaining accurate attendance records. Supervision was adequate during the visit. Program records and required postings were monitored. A fire drill was conducted on March 28, 2026. A lockdown drill was documented on March 23, 2026. An outdoor playground inspection was documented on March 23, 2026. Storage of hazardous items was monitored today. No medications were observed nor reported. The Corrective Action Plan progress was monitored during today’s visit. 1. Item #1: The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91(7)(b) regarding capacity • Child Care Rule 10A NCAC 09 .1721(e)(6) regarding program records -During today’s visit capacity was not in compliance. Eight (8) preschool children were present. The attendance record did not reflect three (3) children that were present. I observed the attendance log for the past four (4) weeks, and Ms. Ayers had up to date attendance records for each week on each child and maintained compliance with ratios each day during those weeks. 2. Item #2: Within one (1) week after this Notice is received, Amanda Ayers, owner, shall contact Melinda Lescar, Child Care Consultant, P.O. Box 25175, Winston-Salem, NC 27114, to arrange for a complete review of all child care requirements applicable to family child care homes. Special emphasis shall be placed on violations documented in this Notice. The notice was received by Ms. Ayers on 2/27/2026 and reviewed with Ms. Ayers on 3/3/2026 via telephone. Ms. Ayers contacted Ms. Lescar on 3/3/2026 to schedule the rules review. The rules review is scheduled for 3/11/2026. -During today’s visit, I discussed with Ms. Ayers that it is critical for her to follow child care requirements on maintaining the required capacity of eight (8) children with the maximum of five (5) preschool, including the provider’s own preschool children at any time and three (3) school-age children, and maintaining accurate daily attendance records. 3.Item #3: Within two (2) weeks after the required rules review is completed, Ms. Ayers shall develop the facility’s capacity policy and procedures to incorporate strategies learned in the training. The policy and procedures should describe, in detail, the steps the facility will take to ensure capacity is in compliance at all times. The policy and procedures shall include, but not be limited to, the following: North Carolina General Statute § 110-91(7)(b) regarding capacity Child Care Rule 10A NCAC 09 .1721(e)(6) regarding program records Procedures for ensuring all children enrolled, full-time, part-time, shared slots and drop-in care are documented on the attendance record. Procedures for tracking the ages of the children enrolled to ensure capacity and restrictions are in compliance. Arrival and departure times for all children enrolled. Procedures to ensure arrival/departure logs and attendance records are accurate, completed promptly and thoroughly, and maintained on file in the home. Procedures to ensure the children present in the home at any one time do not exceed the overall capacity of eight (8) children, with the maximum of five (5) preschool children at any time. Procedures to ensure space availability for parents enrolling children during specified times. Procedures for parents to follow when they wish to utilize the family child care home for part-time, shared slots and drop-in care. Procedures for parents when children’s scheduled times for attendance must be altered. The written policy and procedures shall be submitted to Melinda Lescar for review. Melinda Lescar shall notify Amanda Ayers, orally and in writing, as to whether the written policy and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of stipulation being met is received, the policy and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the policy and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. -Ms. Ayers submitted her written policy and procedures on March 24, 2026. The requirement for this stipulation has been met. The following violations were cited at today’s visit. Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. Eight(8) preschool children ages 1-4 were present during today's visit. GS 110-91(7)(b) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three (3) children present on today's visit were not documented on the attendance record. .1721(e)(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must notify your consultant 30 days prior to changing the ownership status of your facility. I will continue to make visits every four to six weeks. The facility must maintain compliance with childcare requirements applicable. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Melinda Lescar, Child Care Consultant, (336) 987-0960, melinda.lescar@dhhs.gov or Pam Hauser, Supervisor, (336) 317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: MELINDA LESCAR Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 8 Completed Date: 4/7/2026 Age: From 1 To 4 Total Minutes: 138 Time In: 10:12 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on February 20, 2026. The visit was conducted with Amanda Ayers, operator. Your program currently operates with a Two-Star license. Restrictions include 1st shift, maximum of 5 preschool children at any time and children may not play in the backyard due to proximity of electric fence. A Written Warning Administrative Action was issued on February 20, 2026. The Written Warning Administrative Action, Cover Letter, and Corrective Action Plan were posted. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • CBC Qualification • ITS – SIDS • Storage of Hazardous Substances • Storage of Medication • Adequate approved space • General license requirements • Staff records • Program records • License posted Upon arrival, space capacity was monitored as indicated on the attached worksheet. Eight (8) preschool children were present. Two (2) of the eight (8) children present are related to Ms. Ayers. Three (3) of the children were picked up during the visit. Attendance records were monitored. Three (3) preschool children present during today’s visit were not documented on the attendance for today. Ms. Ayer's documented the three (3) children on the attendance during today's visit. I observed attendance records for the past four (4) weeks, and Ms. Ayers had up to date attendance records for each week on each child and maintained compliance with ratios each day during those weeks. It was explained to Ms. Ayers that a more stringent action may occur due to being over capacity with the maximum of five (5) preschool children at any time and not maintaining accurate attendance records. Supervision was adequate during the visit. Program records and required postings were monitored. A fire drill was conducted on March 28, 2026. A lockdown drill was documented on March 23, 2026. An outdoor playground inspection was documented on March 23, 2026. Storage of hazardous items was monitored today. No medications were observed nor reported. The Corrective Action Plan progress was monitored during today’s visit. 1. Item #1: The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91(7)(b) regarding capacity • Child Care Rule 10A NCAC 09 .1721(e)(6) regarding program records -During today’s visit capacity was not in compliance. Eight (8) preschool children were present. The attendance record did not reflect three (3) children that were present. I observed the attendance log for the past four (4) weeks, and Ms. Ayers had up to date attendance records for each week on each child and maintained compliance with ratios each day during those weeks. 2. Item #2: Within one (1) week after this Notice is received, Amanda Ayers, owner, shall contact Melinda Lescar, Child Care Consultant, P.O. Box 25175, Winston-Salem, NC 27114, to arrange for a complete review of all child care requirements applicable to family child care homes. Special emphasis shall be placed on violations documented in this Notice. The notice was received by Ms. Ayers on 2/27/2026 and reviewed with Ms. Ayers on 3/3/2026 via telephone. Ms. Ayers contacted Ms. Lescar on 3/3/2026 to schedule the rules review. The rules review is scheduled for 3/11/2026. -During today’s visit, I discussed with Ms. Ayers that it is critical for her to follow child care requirements on maintaining the required capacity of eight (8) children with the maximum of five (5) preschool, including the provider’s own preschool children at any time and three (3) school-age children, and maintaining accurate daily attendance records. 3.Item #3: Within two (2) weeks after the required rules review is completed, Ms. Ayers shall develop the facility’s capacity policy and procedures to incorporate strategies learned in the training. The policy and procedures should describe, in detail, the steps the facility will take to ensure capacity is in compliance at all times. The policy and procedures shall include, but not be limited to, the following: North Carolina General Statute § 110-91(7)(b) regarding capacity Child Care Rule 10A NCAC 09 .1721(e)(6) regarding program records Procedures for ensuring all children enrolled, full-time, part-time, shared slots and drop-in care are documented on the attendance record. Procedures for tracking the ages of the children enrolled to ensure capacity and restrictions are in compliance. Arrival and departure times for all children enrolled. Procedures to ensure arrival/departure logs and attendance records are accurate, completed promptly and thoroughly, and maintained on file in the home. Procedures to ensure the children present in the home at any one time do not exceed the overall capacity of eight (8) children, with the maximum of five (5) preschool children at any time. Procedures to ensure space availability for parents enrolling children during specified times. Procedures for parents to follow when they wish to utilize the family child care home for part-time, shared slots and drop-in care. Procedures for parents when children’s scheduled times for attendance must be altered. The written policy and procedures shall be submitted to Melinda Lescar for review. Melinda Lescar shall notify Amanda Ayers, orally and in writing, as to whether the written policy and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of stipulation being met is received, the policy and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the policy and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. -Ms. Ayers submitted her written policy and procedures on March 24, 2026. The requirement for this stipulation has been met. The following violations were cited at today’s visit. Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. Eight(8) preschool children ages 1-4 were present during today's visit. GS 110-91(7)(b) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three (3) children present on today's visit were not documented on the attendance record. .1721(e)(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must notify your consultant 30 days prior to changing the ownership status of your facility. I will continue to make visits every four to six weeks. The facility must maintain compliance with childcare requirements applicable. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Melinda Lescar, Child Care Consultant, (336) 987-0960, melinda.lescar@dhhs.gov or Pam Hauser, Supervisor, (336) 317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: MELINDA LESCAR Operation Type: Family CC Home Case Number: Visit Date: 4/7/2026 Number Present: 8 Completed Date: 4/7/2026 Age: From 1 To 4 Total Minutes: 138 Time In: 10:12 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on February 20, 2026. The visit was conducted with Amanda Ayers, operator. Your program currently operates with a Two-Star license. Restrictions include 1st shift, maximum of 5 preschool children at any time and children may not play in the backyard due to proximity of electric fence. A Written Warning Administrative Action was issued on February 20, 2026. The Written Warning Administrative Action, Cover Letter, and Corrective Action Plan were posted. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • CBC Qualification • ITS – SIDS • Storage of Hazardous Substances • Storage of Medication • Adequate approved space • General license requirements • Staff records • Program records • License posted Upon arrival, space capacity was monitored as indicated on the attached worksheet. Eight (8) preschool children were present. Two (2) of the eight (8) children present are related to Ms. Ayers. Three (3) of the children were picked up during the visit. Attendance records were monitored. Three (3) preschool children present during today’s visit were not documented on the attendance for today. Ms. Ayer's documented the three (3) children on the attendance during today's visit. I observed attendance records for the past four (4) weeks, and Ms. Ayers had up to date attendance records for each week on each child and maintained compliance with ratios each day during those weeks. It was explained to Ms. Ayers that a more stringent action may occur due to being over capacity with the maximum of five (5) preschool children at any time and not maintaining accurate attendance records. Supervision was adequate during the visit. Program records and required postings were monitored. A fire drill was conducted on March 28, 2026. A lockdown drill was documented on March 23, 2026. An outdoor playground inspection was documented on March 23, 2026. Storage of hazardous items was monitored today. No medications were observed nor reported. The Corrective Action Plan progress was monitored during today’s visit. 1. Item #1: The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91(7)(b) regarding capacity • Child Care Rule 10A NCAC 09 .1721(e)(6) regarding program records -During today’s visit capacity was not in compliance. Eight (8) preschool children were present. The attendance record did not reflect three (3) children that were present. I observed the attendance log for the past four (4) weeks, and Ms. Ayers had up to date attendance records for each week on each child and maintained compliance with ratios each day during those weeks. 2. Item #2: Within one (1) week after this Notice is received, Amanda Ayers, owner, shall contact Melinda Lescar, Child Care Consultant, P.O. Box 25175, Winston-Salem, NC 27114, to arrange for a complete review of all child care requirements applicable to family child care homes. Special emphasis shall be placed on violations documented in this Notice. The notice was received by Ms. Ayers on 2/27/2026 and reviewed with Ms. Ayers on 3/3/2026 via telephone. Ms. Ayers contacted Ms. Lescar on 3/3/2026 to schedule the rules review. The rules review is scheduled for 3/11/2026. -During today’s visit, I discussed with Ms. Ayers that it is critical for her to follow child care requirements on maintaining the required capacity of eight (8) children with the maximum of five (5) preschool, including the provider’s own preschool children at any time and three (3) school-age children, and maintaining accurate daily attendance records. 3.Item #3: Within two (2) weeks after the required rules review is completed, Ms. Ayers shall develop the facility’s capacity policy and procedures to incorporate strategies learned in the training. The policy and procedures should describe, in detail, the steps the facility will take to ensure capacity is in compliance at all times. The policy and procedures shall include, but not be limited to, the following: North Carolina General Statute § 110-91(7)(b) regarding capacity Child Care Rule 10A NCAC 09 .1721(e)(6) regarding program records Procedures for ensuring all children enrolled, full-time, part-time, shared slots and drop-in care are documented on the attendance record. Procedures for tracking the ages of the children enrolled to ensure capacity and restrictions are in compliance. Arrival and departure times for all children enrolled. Procedures to ensure arrival/departure logs and attendance records are accurate, completed promptly and thoroughly, and maintained on file in the home. Procedures to ensure the children present in the home at any one time do not exceed the overall capacity of eight (8) children, with the maximum of five (5) preschool children at any time. Procedures to ensure space availability for parents enrolling children during specified times. Procedures for parents to follow when they wish to utilize the family child care home for part-time, shared slots and drop-in care. Procedures for parents when children’s scheduled times for attendance must be altered. The written policy and procedures shall be submitted to Melinda Lescar for review. Melinda Lescar shall notify Amanda Ayers, orally and in writing, as to whether the written policy and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of stipulation being met is received, the policy and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the policy and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. -Ms. Ayers submitted her written policy and procedures on March 24, 2026. The requirement for this stipulation has been met. The following violations were cited at today’s visit. Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. Eight(8) preschool children ages 1-4 were present during today's visit. GS 110-91(7)(b) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three (3) children present on today's visit were not documented on the attendance record. .1721(e)(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must notify your consultant 30 days prior to changing the ownership status of your facility. I will continue to make visits every four to six weeks. The facility must maintain compliance with childcare requirements applicable. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Melinda Lescar, Child Care Consultant, (336) 987-0960, melinda.lescar@dhhs.gov or Pam Hauser, Supervisor, (336) 317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: PAMELA HAUSER Operation Type: Family CC Home Case Number: Visit Date: 1/22/2026 Number Present: 5 Completed Date: 1/22/2026 Age: From 1 To 3 Total Minutes: 131 Time In: 01:04 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Amanda Ayers, operator. Your program currently operates with a two-star license effective 1/29/2018. Restrictions include first shift, maximum of 5 preschool children at any time, and children may not play in the backyard due to proximity of electric fence. Amanda Ayers is the sole proprietor of this licensed facility. The program’s compliance history was 88% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health Administering Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Individuals living in the home were discussed and are recorded on the Verification of Required Information for Operator and Additional Caregiver form. Be reminded that everyone living in the home must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator. A walk-through of the space designated for child care in the home was completed today. Indoor and outdoor areas were observed. We tested the smoke detector during today’s visit, and it worked. Capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaged in nap/rest time, developmentally appropriate activities and snack time which consisted of mandarin oranges, crackers and water. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage hazardous items were monitored today. A playground inspection was recorded December 22, 2025. A fire drill was recorded on December 15, 2025. A shelter in place drill for the facility was recorded December 22, 2025. There are two pets inside the home and all vaccinations, and parent acknowledgement forms were monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator had not completed the ABCMS portal to include herself and household members. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. In the bathroom I observed an aerosol can of hairspray on the countertop, and two bottles of Witch Hazel one on the countertop and one under the cabinet accessible to children. .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 02/05/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar PO Box 25174 Winston Salem, NC 27114 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Item 1847: The operator had not completed the ABCMS portal to include herself and household members. During the visit, we discussed that the ABCMS provider portal was not in use. I emailed you April 23, 2025, with the following consultation: I want to send this email as a reminder to complete the ABCMS Requirement. This change has been in effect since February 2024 and was originally sent in in an email blast on January 19, 2024, Raise NC Weekly Newsletter. I wanted to follow-up to make everyone aware. You would include yourself and any household members 16 years of age and older who live in the home. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Use the following link to access ABCMS: https://ncabcms.nc.gov/DCDEE/Applicant/ You may also contact the CBC Unit email at: DHHS.CBC.Unit@dhhs.nc.gov should they have questions or need assistance. Item 1889: Operating a FCCH requires careful planning and proactive and protective measures to ensure the safety of the children in your care. Safe spaces, indoors and outdoors, help children to feel free to explore and experiment which, in turn, fosters development in all areas. Operators have the responsibility to assess the risk associated with any activity, minimize the risks, develop habits that will reduce and prevent accidents while in care. The purpose of these requirements is to bring to the operator’s attention safety topics related to a FCCH and what specific steps the operator must take to ensure safety in indoor and outdoor environments and any activities associated with the FCCH. The operator stated her daughter had just left the home and did not put items with the warning to keep out of reach of children in locked storage or inaccessible to children in care. Consultation: You must notify your consultant 30 days prior to changing the ownership status of your facility. Criminal Background Check Qualification letters are valid for you and other household residents. The criminal background check process must be completed every five years, prior to the expiration date shown on the qualifying letter. All household residents over the age of 15 years old must also obtain a Criminal Background Check Qualification letter prior to licensure and every five years thereafter prior to the expiration date listed on the Qualification Letter. An individual may have their criminal background recheck completed as early as six months prior to the expiration date that is noted on the qualification letter. During today’s visit technical assistance regarding the QRIS modernization plan including an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. The operator has sent in a request for a reduction in stars from a two-star to a one-star license. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact Melinda Lescar, Child Care Consultant, at (336) 987-0960, Melinda.lescar@dhhs.nc.gov or me Pamela Hauser, Supervisor, pamela.hauser@dhhs.nc.gov if you have any questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: PAMELA HAUSER Operation Type: Family CC Home Case Number: Visit Date: 1/22/2026 Number Present: 5 Completed Date: 1/22/2026 Age: From 1 To 3 Total Minutes: 131 Time In: 01:04 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Amanda Ayers, operator. Your program currently operates with a two-star license effective 1/29/2018. Restrictions include first shift, maximum of 5 preschool children at any time, and children may not play in the backyard due to proximity of electric fence. Amanda Ayers is the sole proprietor of this licensed facility. The program’s compliance history was 88% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health Administering Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Individuals living in the home were discussed and are recorded on the Verification of Required Information for Operator and Additional Caregiver form. Be reminded that everyone living in the home must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator. A walk-through of the space designated for child care in the home was completed today. Indoor and outdoor areas were observed. We tested the smoke detector during today’s visit, and it worked. Capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaged in nap/rest time, developmentally appropriate activities and snack time which consisted of mandarin oranges, crackers and water. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage hazardous items were monitored today. A playground inspection was recorded December 22, 2025. A fire drill was recorded on December 15, 2025. A shelter in place drill for the facility was recorded December 22, 2025. There are two pets inside the home and all vaccinations, and parent acknowledgement forms were monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator had not completed the ABCMS portal to include herself and household members. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. In the bathroom I observed an aerosol can of hairspray on the countertop, and two bottles of Witch Hazel one on the countertop and one under the cabinet accessible to children. .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 02/05/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar PO Box 25174 Winston Salem, NC 27114 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Item 1847: The operator had not completed the ABCMS portal to include herself and household members. During the visit, we discussed that the ABCMS provider portal was not in use. I emailed you April 23, 2025, with the following consultation: I want to send this email as a reminder to complete the ABCMS Requirement. This change has been in effect since February 2024 and was originally sent in in an email blast on January 19, 2024, Raise NC Weekly Newsletter. I wanted to follow-up to make everyone aware. You would include yourself and any household members 16 years of age and older who live in the home. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Use the following link to access ABCMS: https://ncabcms.nc.gov/DCDEE/Applicant/ You may also contact the CBC Unit email at: DHHS.CBC.Unit@dhhs.nc.gov should they have questions or need assistance. Item 1889: Operating a FCCH requires careful planning and proactive and protective measures to ensure the safety of the children in your care. Safe spaces, indoors and outdoors, help children to feel free to explore and experiment which, in turn, fosters development in all areas. Operators have the responsibility to assess the risk associated with any activity, minimize the risks, develop habits that will reduce and prevent accidents while in care. The purpose of these requirements is to bring to the operator’s attention safety topics related to a FCCH and what specific steps the operator must take to ensure safety in indoor and outdoor environments and any activities associated with the FCCH. The operator stated her daughter had just left the home and did not put items with the warning to keep out of reach of children in locked storage or inaccessible to children in care. Consultation: You must notify your consultant 30 days prior to changing the ownership status of your facility. Criminal Background Check Qualification letters are valid for you and other household residents. The criminal background check process must be completed every five years, prior to the expiration date shown on the qualifying letter. All household residents over the age of 15 years old must also obtain a Criminal Background Check Qualification letter prior to licensure and every five years thereafter prior to the expiration date listed on the Qualification Letter. An individual may have their criminal background recheck completed as early as six months prior to the expiration date that is noted on the qualification letter. During today’s visit technical assistance regarding the QRIS modernization plan including an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. The operator has sent in a request for a reduction in stars from a two-star to a one-star license. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact Melinda Lescar, Child Care Consultant, at (336) 987-0960, Melinda.lescar@dhhs.nc.gov or me Pamela Hauser, Supervisor, pamela.hauser@dhhs.nc.gov if you have any questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: MELINDA LESCAR Operation Type: Family CC Home Case Number: 0126-024L Visit Date: 1/12/2026 Number Present: 7 Completed Date: 1/12/2026 Age: From 1 To 5 Total Minutes: 220 Time In: 02:00 PM Time Out: 05:40 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with Amanda Ayers, operator. The allegations are as follows: There are concerns regarding capacity. I discussed with Ms. Ayers the concern received regarding capacity. Ms. Ayers stated there had not been any concerns brought to her attention regarding capacity. There were five (5) children observed napping upon arrival. Two siblings on one couch and two children on another couch, and one napping on the floor. Ms. Ayer’s provided the names of eight (8) children enrolled when asked if there were any additional children enrolled, she provided the name of one child who was napping in an adjacent bedroom. This brought her total number of preschool children to six (6). Ms. Ayers gave a another children as an drop-in, which was later determined the child attended full-time. Your program currently operates with a two-star license effective 01/29/2018. Restrictions include 1st shift, maximum of 5 preschool children at any time and children may not play in the backyard due to proximity of electric fence. Amanda Ayers is sole proprietor of this licensed family child care home. The program’s compliance history was 90% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • Adequate / Approved Space • License Posted • General License Requirements There is a concern regarding capacity. During today’s visit, enrollment was documented, attendance observed for three (3) weeks in December. We referenced the children enrolled on the attendance for this week and compared them to the last three (3) weeks in December. Ms. Ayers could not locate attendance for the week of January 5-9, 2026. On the week of December 29- January 2, there were four (4) school-age in attendance on December 29th, 31st, and January 2nd. Today, January 12th, 2026, there were six children present one to four years of age. Ms. Ayers contacted the grandmother of one of the children to be picked up from the family child care home, which occurred. The following violations were cited during today’s visit: Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. I observed six (6) children present. GS 110-91(7)(b) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance was not documented for the week of January 5-9, 2026. The operator was unable to locate the attendance record. .1721(e)(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 26, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar PO Box 25174 Winston Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Attendance: The operator must maintain accurate daily attendance records including documenting arrival and departure of all children in care. There was no attendance documented for the week of January 5-9, 2026. Ms. Ayer’s stated she did document the attendance but was unable to locate the attendance record for this week. Documenting attendance is important for safety and who is authorized for pickup and maintain accurate records for licensing. Capacity: Number of preschool children exceeded five children; it was observed six children aged one to four years of age were present. Maintaining compacity is important for ensuring child safety, healthy development, and quality of care. Additional Information/Consultation: During today’s visit we discussed school age children’s arrival from the local public school. Ms. Ayer’s residence is located at the bottom of the driveway which prevents visually supervising and hearing due to the distance of the main road from the residence as school-agers exit the school bus. Ms. Ayers stated previously the bus would pull in the upper driveway where the neighbors are located. The neighbors no longer wished to have the bus use their driveway due to the weight of the bus and concrete driveway. We discussed that Ms. Ayers must be positioned in the indoor and outdoor environments to maximize her ability to supervise at all times; including the exiting of the school bus from the main road and render immediate assistance. It is important to avoid the use of screen time with children under three years of age. You will need to plan alternative activities for the younger children when screen time is in use. All screen time needs to be logged for all children three years of age and older. Screen time should meet developmental level of children and be of educational purpose when used. Individual sleeping spaces such as bed, crib, playpen, cot/mat or sleeping bag with individual linens shall be provided for each preschool age child when cared for more than four (4) hours a day. We discussed with Ms. Ayers her request to increase her license capacity to nine (9). She does not wish to increase her capacity to ten (10) now or in the future. Increasing your capacity to nine will limit you to a maximum of three children to birth to 24 months of age, plus three children 2 to 5 years of age, and three school-age children up to the 13 years of age, for a total of nine (9) children. It was also discussed about the additional examples of the capacity of nine (9). You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Melinda Lescar, Child Care Consultant (336) 987-0960 Melinda.lescar@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: MELINDA LESCAR Operation Type: Family CC Home Case Number: 0126-024L Visit Date: 1/12/2026 Number Present: 7 Completed Date: 1/12/2026 Age: From 1 To 5 Total Minutes: 220 Time In: 02:00 PM Time Out: 05:40 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with Amanda Ayers, operator. The allegations are as follows: There are concerns regarding capacity. I discussed with Ms. Ayers the concern received regarding capacity. Ms. Ayers stated there had not been any concerns brought to her attention regarding capacity. There were five (5) children observed napping upon arrival. Two siblings on one couch and two children on another couch, and one napping on the floor. Ms. Ayer’s provided the names of eight (8) children enrolled when asked if there were any additional children enrolled, she provided the name of one child who was napping in an adjacent bedroom. This brought her total number of preschool children to six (6). Ms. Ayers gave a another children as an drop-in, which was later determined the child attended full-time. Your program currently operates with a two-star license effective 01/29/2018. Restrictions include 1st shift, maximum of 5 preschool children at any time and children may not play in the backyard due to proximity of electric fence. Amanda Ayers is sole proprietor of this licensed family child care home. The program’s compliance history was 90% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • Adequate / Approved Space • License Posted • General License Requirements There is a concern regarding capacity. During today’s visit, enrollment was documented, attendance observed for three (3) weeks in December. We referenced the children enrolled on the attendance for this week and compared them to the last three (3) weeks in December. Ms. Ayers could not locate attendance for the week of January 5-9, 2026. On the week of December 29- January 2, there were four (4) school-age in attendance on December 29th, 31st, and January 2nd. Today, January 12th, 2026, there were six children present one to four years of age. Ms. Ayers contacted the grandmother of one of the children to be picked up from the family child care home, which occurred. The following violations were cited during today’s visit: Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. I observed six (6) children present. GS 110-91(7)(b) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance was not documented for the week of January 5-9, 2026. The operator was unable to locate the attendance record. .1721(e)(6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 26, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar PO Box 25174 Winston Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Attendance: The operator must maintain accurate daily attendance records including documenting arrival and departure of all children in care. There was no attendance documented for the week of January 5-9, 2026. Ms. Ayer’s stated she did document the attendance but was unable to locate the attendance record for this week. Documenting attendance is important for safety and who is authorized for pickup and maintain accurate records for licensing. Capacity: Number of preschool children exceeded five children; it was observed six children aged one to four years of age were present. Maintaining compacity is important for ensuring child safety, healthy development, and quality of care. Additional Information/Consultation: During today’s visit we discussed school age children’s arrival from the local public school. Ms. Ayer’s residence is located at the bottom of the driveway which prevents visually supervising and hearing due to the distance of the main road from the residence as school-agers exit the school bus. Ms. Ayers stated previously the bus would pull in the upper driveway where the neighbors are located. The neighbors no longer wished to have the bus use their driveway due to the weight of the bus and concrete driveway. We discussed that Ms. Ayers must be positioned in the indoor and outdoor environments to maximize her ability to supervise at all times; including the exiting of the school bus from the main road and render immediate assistance. It is important to avoid the use of screen time with children under three years of age. You will need to plan alternative activities for the younger children when screen time is in use. All screen time needs to be logged for all children three years of age and older. Screen time should meet developmental level of children and be of educational purpose when used. Individual sleeping spaces such as bed, crib, playpen, cot/mat or sleeping bag with individual linens shall be provided for each preschool age child when cared for more than four (4) hours a day. We discussed with Ms. Ayers her request to increase her license capacity to nine (9). She does not wish to increase her capacity to ten (10) now or in the future. Increasing your capacity to nine will limit you to a maximum of three children to birth to 24 months of age, plus three children 2 to 5 years of age, and three school-age children up to the 13 years of age, for a total of nine (9) children. It was also discussed about the additional examples of the capacity of nine (9). You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Melinda Lescar, Child Care Consultant (336) 987-0960 Melinda.lescar@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: VACANT TEAM 2 Operation Type: Family CC Home Case Number: Visit Date: 7/28/2025 Number Present: 7 Completed Date: 7/28/2025 Age: From 2 To 9 Total Minutes: 171 Time In: 09:10 AM Time Out: 12:01 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted with Amanda Ayers, owner/operator. Your program currently operates with a Two Star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. Ms. Amanda Ayers is the sole proprietor of Amanda’s Angels. A Verification of Required Information for Operator and Additional Caregivers form was sent prior to the visit to the operator and additional caregiver. These forms were completed/received during the visit today. You stated you do not use an additional caregiver, and you do not conduct any routine tasks/ personal errands while children are in care. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing in the designated play area. I observed that developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 8/15/24. You stated living in the home with you are your husband, and daughter are living with you in the home. Be reminded the three of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each qualifying letter. Program records and required postings were monitored. A fire drill was conducted on 7/8/25 with. 75 seconds to evacuate. A shelter in place drill was documented on 6/14/25. An outdoor inspection was documented on 7/10/25. There is one (1) pet inside the home and all vaccinations and parent acknowledgement forms were monitored. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff file and two (2) children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. I observed one Epi-pen including the medical action plan, but no medical authorization/permission to administer form. The program does not transport childcare children for any reason although a vehicle is on site for emergency use. The following violations were cited during today’s visit: Violation Number Comment Rule 903 When medication is administered, authorization for the operator to administer the specific medication according to the parent's or health care professional's instructions was not on file and available. I observed an Epi-pen and Benadryl that did not have documentation of the permission to administer medication to the child. 10A NCAC 09 .1720(c)(1&2) & .1721(a)(4) 916 Operator did not maintain a record of on-going training in which he/she has participated. I observed the operator had no record of annual trainings for this year. 10A NCAC 09 .1705(b)(4)(C) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. I observed a broken door on the Step 2 kitchen set. I observed a broken window on the front porch where the children go outside to play. 10A NCAC 09 .1719 (a) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. I observed the operator did not have any documentation of her health & safety trainings for the five year period. .1703(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, August 11, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: status of your facility. • Indoor and outdoor safety- See child Care 10A NCAC.09 1719(a). • Epi Pen and Benadryl did not have medical authorization to administer. See Childcare rule 10A NCAC .09 1721(a)(5). • Health & Safety Trainings must be completed every five (5) years. See Childcare Rule 10A NCAC .09 1703(b). •Annual Training hours must be completed annually. See Childcare Rule 10A NCAC 09.1703(j). Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The new QRIS is being implemented. Go to the DCDEE website and click on the “What’s New?” tab, then click on QRIS modernization to read about QRIS. • You confirmed with me today that your email address is: ayersjohnny@yahoo.com. • Go to the DCDEE website and sign up for updates in the Raise NC newsletter. You will receive the most recent information on the QRIS. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: VACANT TEAM 2 Operation Type: Family CC Home Case Number: Visit Date: 7/28/2025 Number Present: 7 Completed Date: 7/28/2025 Age: From 2 To 9 Total Minutes: 171 Time In: 09:10 AM Time Out: 12:01 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted with Amanda Ayers, owner/operator. Your program currently operates with a Two Star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. Ms. Amanda Ayers is the sole proprietor of Amanda’s Angels. A Verification of Required Information for Operator and Additional Caregivers form was sent prior to the visit to the operator and additional caregiver. These forms were completed/received during the visit today. You stated you do not use an additional caregiver, and you do not conduct any routine tasks/ personal errands while children are in care. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing in the designated play area. I observed that developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 8/15/24. You stated living in the home with you are your husband, and daughter are living with you in the home. Be reminded the three of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each qualifying letter. Program records and required postings were monitored. A fire drill was conducted on 7/8/25 with. 75 seconds to evacuate. A shelter in place drill was documented on 6/14/25. An outdoor inspection was documented on 7/10/25. There is one (1) pet inside the home and all vaccinations and parent acknowledgement forms were monitored. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff file and two (2) children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. I observed one Epi-pen including the medical action plan, but no medical authorization/permission to administer form. The program does not transport childcare children for any reason although a vehicle is on site for emergency use. The following violations were cited during today’s visit: Violation Number Comment Rule 903 When medication is administered, authorization for the operator to administer the specific medication according to the parent's or health care professional's instructions was not on file and available. I observed an Epi-pen and Benadryl that did not have documentation of the permission to administer medication to the child. 10A NCAC 09 .1720(c)(1&2) & .1721(a)(4) 916 Operator did not maintain a record of on-going training in which he/she has participated. I observed the operator had no record of annual trainings for this year. 10A NCAC 09 .1705(b)(4)(C) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. I observed a broken door on the Step 2 kitchen set. I observed a broken window on the front porch where the children go outside to play. 10A NCAC 09 .1719 (a) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. I observed the operator did not have any documentation of her health & safety trainings for the five year period. .1703(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, August 11, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: status of your facility. • Indoor and outdoor safety- See child Care 10A NCAC.09 1719(a). • Epi Pen and Benadryl did not have medical authorization to administer. See Childcare rule 10A NCAC .09 1721(a)(5). • Health & Safety Trainings must be completed every five (5) years. See Childcare Rule 10A NCAC .09 1703(b). •Annual Training hours must be completed annually. See Childcare Rule 10A NCAC 09.1703(j). Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The new QRIS is being implemented. Go to the DCDEE website and click on the “What’s New?” tab, then click on QRIS modernization to read about QRIS. • You confirmed with me today that your email address is: ayersjohnny@yahoo.com. • Go to the DCDEE website and sign up for updates in the Raise NC newsletter. You will receive the most recent information on the QRIS. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1720 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: VACANT TEAM 2 Operation Type: Family CC Home Case Number: Visit Date: 7/28/2025 Number Present: 7 Completed Date: 7/28/2025 Age: From 2 To 9 Total Minutes: 171 Time In: 09:10 AM Time Out: 12:01 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted with Amanda Ayers, owner/operator. Your program currently operates with a Two Star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. Ms. Amanda Ayers is the sole proprietor of Amanda’s Angels. A Verification of Required Information for Operator and Additional Caregivers form was sent prior to the visit to the operator and additional caregiver. These forms were completed/received during the visit today. You stated you do not use an additional caregiver, and you do not conduct any routine tasks/ personal errands while children are in care. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing in the designated play area. I observed that developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 8/15/24. You stated living in the home with you are your husband, and daughter are living with you in the home. Be reminded the three of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each qualifying letter. Program records and required postings were monitored. A fire drill was conducted on 7/8/25 with. 75 seconds to evacuate. A shelter in place drill was documented on 6/14/25. An outdoor inspection was documented on 7/10/25. There is one (1) pet inside the home and all vaccinations and parent acknowledgement forms were monitored. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff file and two (2) children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. I observed one Epi-pen including the medical action plan, but no medical authorization/permission to administer form. The program does not transport childcare children for any reason although a vehicle is on site for emergency use. The following violations were cited during today’s visit: Violation Number Comment Rule 903 When medication is administered, authorization for the operator to administer the specific medication according to the parent's or health care professional's instructions was not on file and available. I observed an Epi-pen and Benadryl that did not have documentation of the permission to administer medication to the child. 10A NCAC 09 .1720(c)(1&2) & .1721(a)(4) 916 Operator did not maintain a record of on-going training in which he/she has participated. I observed the operator had no record of annual trainings for this year. 10A NCAC 09 .1705(b)(4)(C) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. I observed a broken door on the Step 2 kitchen set. I observed a broken window on the front porch where the children go outside to play. 10A NCAC 09 .1719 (a) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. I observed the operator did not have any documentation of her health & safety trainings for the five year period. .1703(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, August 11, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: status of your facility. • Indoor and outdoor safety- See child Care 10A NCAC.09 1719(a). • Epi Pen and Benadryl did not have medical authorization to administer. See Childcare rule 10A NCAC .09 1721(a)(5). • Health & Safety Trainings must be completed every five (5) years. See Childcare Rule 10A NCAC .09 1703(b). •Annual Training hours must be completed annually. See Childcare Rule 10A NCAC 09.1703(j). Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The new QRIS is being implemented. Go to the DCDEE website and click on the “What’s New?” tab, then click on QRIS modernization to read about QRIS. • You confirmed with me today that your email address is: ayersjohnny@yahoo.com. • Go to the DCDEE website and sign up for updates in the Raise NC newsletter. You will receive the most recent information on the QRIS. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1703 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: VACANT TEAM 2 Operation Type: Family CC Home Case Number: Visit Date: 7/28/2025 Number Present: 7 Completed Date: 7/28/2025 Age: From 2 To 9 Total Minutes: 171 Time In: 09:10 AM Time Out: 12:01 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted with Amanda Ayers, owner/operator. Your program currently operates with a Two Star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. Ms. Amanda Ayers is the sole proprietor of Amanda’s Angels. A Verification of Required Information for Operator and Additional Caregivers form was sent prior to the visit to the operator and additional caregiver. These forms were completed/received during the visit today. You stated you do not use an additional caregiver, and you do not conduct any routine tasks/ personal errands while children are in care. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing in the designated play area. I observed that developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 8/15/24. You stated living in the home with you are your husband, and daughter are living with you in the home. Be reminded the three of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each qualifying letter. Program records and required postings were monitored. A fire drill was conducted on 7/8/25 with. 75 seconds to evacuate. A shelter in place drill was documented on 6/14/25. An outdoor inspection was documented on 7/10/25. There is one (1) pet inside the home and all vaccinations and parent acknowledgement forms were monitored. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff file and two (2) children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. I observed one Epi-pen including the medical action plan, but no medical authorization/permission to administer form. The program does not transport childcare children for any reason although a vehicle is on site for emergency use. The following violations were cited during today’s visit: Violation Number Comment Rule 903 When medication is administered, authorization for the operator to administer the specific medication according to the parent's or health care professional's instructions was not on file and available. I observed an Epi-pen and Benadryl that did not have documentation of the permission to administer medication to the child. 10A NCAC 09 .1720(c)(1&2) & .1721(a)(4) 916 Operator did not maintain a record of on-going training in which he/she has participated. I observed the operator had no record of annual trainings for this year. 10A NCAC 09 .1705(b)(4)(C) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. I observed a broken door on the Step 2 kitchen set. I observed a broken window on the front porch where the children go outside to play. 10A NCAC 09 .1719 (a) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. I observed the operator did not have any documentation of her health & safety trainings for the five year period. .1703(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, August 11, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: status of your facility. • Indoor and outdoor safety- See child Care 10A NCAC.09 1719(a). • Epi Pen and Benadryl did not have medical authorization to administer. See Childcare rule 10A NCAC .09 1721(a)(5). • Health & Safety Trainings must be completed every five (5) years. See Childcare Rule 10A NCAC .09 1703(b). •Annual Training hours must be completed annually. See Childcare Rule 10A NCAC 09.1703(j). Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The new QRIS is being implemented. Go to the DCDEE website and click on the “What’s New?” tab, then click on QRIS modernization to read about QRIS. • You confirmed with me today that your email address is: ayersjohnny@yahoo.com. • Go to the DCDEE website and sign up for updates in the Raise NC newsletter. You will receive the most recent information on the QRIS. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: VACANT TEAM 2 Operation Type: Family CC Home Case Number: Visit Date: 7/28/2025 Number Present: 7 Completed Date: 7/28/2025 Age: From 2 To 9 Total Minutes: 171 Time In: 09:10 AM Time Out: 12:01 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted with Amanda Ayers, owner/operator. Your program currently operates with a Two Star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. Ms. Amanda Ayers is the sole proprietor of Amanda’s Angels. A Verification of Required Information for Operator and Additional Caregivers form was sent prior to the visit to the operator and additional caregiver. These forms were completed/received during the visit today. You stated you do not use an additional caregiver, and you do not conduct any routine tasks/ personal errands while children are in care. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing in the designated play area. I observed that developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 8/15/24. You stated living in the home with you are your husband, and daughter are living with you in the home. Be reminded the three of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each qualifying letter. Program records and required postings were monitored. A fire drill was conducted on 7/8/25 with. 75 seconds to evacuate. A shelter in place drill was documented on 6/14/25. An outdoor inspection was documented on 7/10/25. There is one (1) pet inside the home and all vaccinations and parent acknowledgement forms were monitored. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff file and two (2) children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. I observed one Epi-pen including the medical action plan, but no medical authorization/permission to administer form. The program does not transport childcare children for any reason although a vehicle is on site for emergency use. The following violations were cited during today’s visit: Violation Number Comment Rule 903 When medication is administered, authorization for the operator to administer the specific medication according to the parent's or health care professional's instructions was not on file and available. I observed an Epi-pen and Benadryl that did not have documentation of the permission to administer medication to the child. 10A NCAC 09 .1720(c)(1&2) & .1721(a)(4) 916 Operator did not maintain a record of on-going training in which he/she has participated. I observed the operator had no record of annual trainings for this year. 10A NCAC 09 .1705(b)(4)(C) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. I observed a broken door on the Step 2 kitchen set. I observed a broken window on the front porch where the children go outside to play. 10A NCAC 09 .1719 (a) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. I observed the operator did not have any documentation of her health & safety trainings for the five year period. .1703(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, August 11, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: status of your facility. • Indoor and outdoor safety- See child Care 10A NCAC.09 1719(a). • Epi Pen and Benadryl did not have medical authorization to administer. See Childcare rule 10A NCAC .09 1721(a)(5). • Health & Safety Trainings must be completed every five (5) years. See Childcare Rule 10A NCAC .09 1703(b). •Annual Training hours must be completed annually. See Childcare Rule 10A NCAC 09.1703(j). Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The new QRIS is being implemented. Go to the DCDEE website and click on the “What’s New?” tab, then click on QRIS modernization to read about QRIS. • You confirmed with me today that your email address is: ayersjohnny@yahoo.com. • Go to the DCDEE website and sign up for updates in the Raise NC newsletter. You will receive the most recent information on the QRIS. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: TURKESSHA CASTERLOW Operation Type: Family CC Home Case Number: Visit Date: 2/27/2025 Number Present: 5 Completed Date: 2/27/2025 Age: From 1 To 3 Total Minutes: 115 Time In: 12:20 PM Time Out: 02:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced. This visit was conducted by Turkessha Casterlow, Child Care Consultant, with Amanda Ayers, Operator. Your program currently operates with a Two Star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health Administering Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Individuals living in the home were discussed and are recorded on the Verification of Required Information for Operator and Additional Caregiver form. Be reminded that everyone living in the home must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator and additional caregiver. A walk-through of the home was completed today. Indoor and outdoor areas were observed. The children were napping so we were not able to test the smoke detector. Capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children napping and playing quietly while the other children were resting. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage hazardous items were monitored today. A playground inspection was recorded on January 18, 2025. A fire drill was recorded on January 27, 2025. A shelter in place drill for the facility was recorded on December 10, 2024. There are no pets inside the home and all vaccinations and parent acknowledgement forms were monitored. The dog is kept outside in the back yard. The program does not provide transportation. The following violations were cited during today’s visit: COMMENTS SECTION: Violation Number Comment Rule 716 Electrical outlets not in use were not covered. Five outlets in spaces were children are cared for were not covered. 10A NCAC .1719(a)(27) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The last updated EPR plan was in June 2018. .1714(e ) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 13, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Outlet covers are important because they prevent children and pets from encountering live wires and electrical sockets. • Updating your Emergency Preparedness and Response (EPR) plan in childcare is crucial because it ensures that you are prepared to effectively respond to emergencies with the most current information, including any changes in child demographics, facility layout, contact details, or local emergency procedures, ultimately prioritizing the safety of children in your care. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • As stated in G.S. 110-90.2 & .2703(r) childcare operators are to notify the Division of any new childcare providers working who were hired or moved into the childcare facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • On-Going Training Logs- Make sure to complete you fifteen (15) hours of On-Going Training before August 15, 2025. Trainings should be logged onto the On -Going Training Worksheet. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: TURKESSHA CASTERLOW Operation Type: Family CC Home Case Number: Visit Date: 2/27/2025 Number Present: 5 Completed Date: 2/27/2025 Age: From 1 To 3 Total Minutes: 115 Time In: 12:20 PM Time Out: 02:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced. This visit was conducted by Turkessha Casterlow, Child Care Consultant, with Amanda Ayers, Operator. Your program currently operates with a Two Star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health Administering Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Individuals living in the home were discussed and are recorded on the Verification of Required Information for Operator and Additional Caregiver form. Be reminded that everyone living in the home must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator and additional caregiver. A walk-through of the home was completed today. Indoor and outdoor areas were observed. The children were napping so we were not able to test the smoke detector. Capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children napping and playing quietly while the other children were resting. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage hazardous items were monitored today. A playground inspection was recorded on January 18, 2025. A fire drill was recorded on January 27, 2025. A shelter in place drill for the facility was recorded on December 10, 2024. There are no pets inside the home and all vaccinations and parent acknowledgement forms were monitored. The dog is kept outside in the back yard. The program does not provide transportation. The following violations were cited during today’s visit: COMMENTS SECTION: Violation Number Comment Rule 716 Electrical outlets not in use were not covered. Five outlets in spaces were children are cared for were not covered. 10A NCAC .1719(a)(27) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The last updated EPR plan was in June 2018. .1714(e ) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 13, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Outlet covers are important because they prevent children and pets from encountering live wires and electrical sockets. • Updating your Emergency Preparedness and Response (EPR) plan in childcare is crucial because it ensures that you are prepared to effectively respond to emergencies with the most current information, including any changes in child demographics, facility layout, contact details, or local emergency procedures, ultimately prioritizing the safety of children in your care. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • As stated in G.S. 110-90.2 & .2703(r) childcare operators are to notify the Division of any new childcare providers working who were hired or moved into the childcare facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • On-Going Training Logs- Make sure to complete you fifteen (15) hours of On-Going Training before August 15, 2025. Trainings should be logged onto the On -Going Training Worksheet. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 8/15/2024 Number Present: 5 Completed Date: 8/15/2024 Age: From 1 To 3 Total Minutes: 109 Time In: 11:11 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Amanda Ayers, owner and operator of the home. Your program currently operates with a two-star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. This FCCH is individually owned and operated by Ms. Amanda Ayers. The program’s compliance history was 88% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys indoors and lunch was served which included dino chicken nuggets, broccoli, strawberries, and milk. Developmentally appropriate materials and activities were available to the children in the licensed space. I also observed nap time during this visit. The last annual compliance visit was conducted on 8/17/23. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator. You said you do not use an additional caregiver and you do not conduct any routine tasks/ personal errands while children are in care. You stated living in the home with you are your husband, adult son, and daughter Be reminded the four of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each qualifying letter. Program records and required postings were monitored. A fire drill was conducted on 7/10/24 and a shelter in place drill was documented on 6/13. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. I observed one epi-pen including medication administration authorizatiion and the medical action plan. The program does not transport child care children for any reason although a vehicle is on site for emergency use. The following violatiions wer observed and reviwed with you as follows: Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. Battery operated smoke detectors were not installed during the visit. NCAC 513.1; .1707(3) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Clorox, laundry pods, and other cleaning products were stored on the washing machine and clothes dryer in a space accessible to chlldren. .1719 (a)(7) 801 Bacteriological analysis indicating the water is free of bacteria had not been performed on a sample of water from each well used for the children's water supply every two years. Results were not kept on file in the home. The bacterial analysis testing for the well was last performed in March 2022 and the application for the 2024 test has not been submitted. 10A NCAC 09 .1725(a)(1) 904 Documentation of the operator’s emergency medical care plan to follow in the event of a child medical emergency, was not on file and available for review. An emergency medical care plan was not available for review. .1713 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. An epi-pen (emegency medication not required to be locked) was stored within reach of children in the childs back pack on the kitchen table. .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 29, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. At the completion of the visit, this visit summary was reviewed with and emailed to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 8/15/2024 Number Present: 5 Completed Date: 8/15/2024 Age: From 1 To 3 Total Minutes: 109 Time In: 11:11 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Amanda Ayers, owner and operator of the home. Your program currently operates with a two-star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. This FCCH is individually owned and operated by Ms. Amanda Ayers. The program’s compliance history was 88% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys indoors and lunch was served which included dino chicken nuggets, broccoli, strawberries, and milk. Developmentally appropriate materials and activities were available to the children in the licensed space. I also observed nap time during this visit. The last annual compliance visit was conducted on 8/17/23. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator. You said you do not use an additional caregiver and you do not conduct any routine tasks/ personal errands while children are in care. You stated living in the home with you are your husband, adult son, and daughter Be reminded the four of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each qualifying letter. Program records and required postings were monitored. A fire drill was conducted on 7/10/24 and a shelter in place drill was documented on 6/13. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. I observed one epi-pen including medication administration authorizatiion and the medical action plan. The program does not transport child care children for any reason although a vehicle is on site for emergency use. The following violatiions wer observed and reviwed with you as follows: Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. Battery operated smoke detectors were not installed during the visit. NCAC 513.1; .1707(3) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Clorox, laundry pods, and other cleaning products were stored on the washing machine and clothes dryer in a space accessible to chlldren. .1719 (a)(7) 801 Bacteriological analysis indicating the water is free of bacteria had not been performed on a sample of water from each well used for the children's water supply every two years. Results were not kept on file in the home. The bacterial analysis testing for the well was last performed in March 2022 and the application for the 2024 test has not been submitted. 10A NCAC 09 .1725(a)(1) 904 Documentation of the operator’s emergency medical care plan to follow in the event of a child medical emergency, was not on file and available for review. An emergency medical care plan was not available for review. .1713 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. An epi-pen (emegency medication not required to be locked) was stored within reach of children in the childs back pack on the kitchen table. .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 29, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. At the completion of the visit, this visit summary was reviewed with and emailed to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 2/14/2024 Number Present: 7 Completed Date: 2/14/2024 Age: From 0 To 3 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Amanda Ayers, Owner/ Operator of the home assisted me with the visit. Your program currently operates with a two-star license. Restrictions include 1st shift care, minimum of five preschool children at any time, and no playing in the back yard due to proximity of the electric fence. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed and posted as required. Ms. Ayers stated living in the home with her are her husband, adult son, and adult daughter. Be reminded that each of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each of your qualifying letters. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor free play and lunch. Lunch consisted of chicken nuggets, green beans, blueberries, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. No medications were observed or reported. Storage of hazardous items was monitored today and are stored beneath the kitchen sink. A shelter-in-place emergency drill was last documented on 12/15/23 and a fire drill on 12/21/23. You have one dog which stays outside during the day when the children are present. I observed a pet acknowledgment form on file for the one new child enrolled since my visit to your home in August 2023. You stated you do not transport child care children. The following violations were documented during today’s visit: Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. Seven preschool children, ages 0 to 3, were present when I arrived to the home. GS 110-91(7)(b) 508 Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. The operator did not have documentation of First Aid on file. .1703(a)(2) 716 Electrical outlets not in use were not covered. Two electrical outlets not in use in the dining room were not covered. 10A NCAC .1719(a)(27) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. None of the seven children present today were signed in this morning upon arrival. On yesterday, three school age children were not signed out when departing the FCCH via public school bus or signed back in to the FCCH when dropped off by bus to the FCCH in the afternoon. None of the 8 children present yesterday were signed out in the afternoon. .1721(e)(6) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. A sleep chart documenting sleep checks was not kept for the infant in care. .1724(a)(8)&(f) 1831 A valid qualification letter was not on file and available for review at the facility. A CBC qualification letter was not on file for Madison Ayers, daughter of the operator. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1853 The operator did not conduct a monthly fire drill. A fire drill was not documented for the month of January 2024. .1719(a)(15) & .1721( e)(2) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. The air vent on the floor in the dining room has detached from the floor leaving an opening 12"x3" in which a child's foot could fit causing a potential injury. .1719(a)(17) 1940 Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care. The lock on the cabinet where cleaning supplies are stored was not secure. You exchanged the lock during my visit. .1719(a)(6) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/28/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • an accurate, detailed description of how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email your compliance letter to Audrey.davis@dhhs.nc.gov Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. I am required to make a follow-up visit to your home in the near future to monitoring preschool and overall capacity due to the violation regarding too many preschool children today. Technical assistance provided during today’s visit: Preschool capacity: You explained that you have two drop-in children that sometimes attend when you have space. You said today you wanted to include them in your Valentine's party and allowed them to come although you knew it put you over capacity. I discussed with you if their parents had brought them and stayed with them during the party, it would have been fine to include them. This way, they would have been in the care of their parent and you would have only been responsible for 5 preschool children and in compliance with the rule. First Aid training: Your recent CPR training documentation did not list First Aid although you said both CPR and First Aid were provided. You must contact the training provider and have them send you verification of Pediatric first aid in order to receive credit. Electrical Outlet: Prior to children arriving, be sure to do a walk-through of your home to assure all outlets in parts of the home children have access to are covered. Daily Attendance: Child care rules require times of arrival and departure are maintained daily for all children in care. This includes when school age children attend in the morning before school and when they return after school. The form you are using to document attendance does not include enough columns so today I suggested making your own form for this. Reach out to me if you need assistance with this. Documenting Infant Sleep: You said the infant in care today has not attended regularly and although you have kept sleep charts on infants in the past, you did not think to start one on this child. This is vitally important to help reduce the risk of SIDS. CBC letters: Be sure to keep track of the expiration dates of the CBC letter for all household members age 16 and older. You can submit forms six months before the letter expires. To be in compliance with this requirement, letters must not be allowed to expire. Fire drills: I recommend entering dates on your calendar for fire drills so they are not overlooked. I also recommend conducting them at different times during the day so children know how to respond whether an emergency occurs in the morning, afternoon, etc. You could consider conducting one at the end of rest time to see how children respond to waking up to the sound of an alarm. Locked supplies: You must have a lock on your cabinet that is not easily opened by the children in care. The lock in place today slid off easily and would not have prevented children's access to the hazardous products. Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. Examples of an ownwership include but are not limited to becoming incorporated or dissolving your corporation. ITS-SIDS expires 6/15/24 and must be renewed prior to the expiration date. Rated License – Your FCCH has been assigned to Cohort 1 to resume the rated license following the pandemic hold harmless period. This means you are currently in your preparation year through June 30, 2024 – and your rated license reassessment year will be between July 1, 2024 and June 30, 2025. The last time you were assessed you earned two stars with 2 points in program standards, 1 point in education, and a quality point for caring for no more than 2 infants under age 1. Rules now require FCCHs to do a three-month self-study using the FCCERS-R to earn 2 points in program. You agreed to contact Smart Start to see about getting a copy of the FCCERS. You would choose an item in the FCCERS to focus on and make changes/ improvements to your program in the area you choose. You must maintain documentation of your changes over a three-month period which I will review to determine if you earn the two points in program. For 3 or more points in program, you would need to request the FCCERS. You stated you are not interested in the Environment Rating Scale. Education – you stated you have not taken additional child development coursework since your last assessment so you will maintain 1 point in education. You may choose to use the remainder of your prep year to work on your self-study. Provider Verification of Information Form: I discussed with you today that providers are now required to complete the verification form prior to your annual compliance visit and scan/ email the completed form to your consultant. At the completion of the visit, this visit summary was reviewed with you from my computer screen and emailed to you for your records. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant PO Box 17273 Winston-Salem, NC 27116 ( 336)575-9510 audrey.davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 2/14/2024 Number Present: 7 Completed Date: 2/14/2024 Age: From 0 To 3 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Amanda Ayers, Owner/ Operator of the home assisted me with the visit. Your program currently operates with a two-star license. Restrictions include 1st shift care, minimum of five preschool children at any time, and no playing in the back yard due to proximity of the electric fence. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed and posted as required. Ms. Ayers stated living in the home with her are her husband, adult son, and adult daughter. Be reminded that each of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each of your qualifying letters. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor free play and lunch. Lunch consisted of chicken nuggets, green beans, blueberries, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. No medications were observed or reported. Storage of hazardous items was monitored today and are stored beneath the kitchen sink. A shelter-in-place emergency drill was last documented on 12/15/23 and a fire drill on 12/21/23. You have one dog which stays outside during the day when the children are present. I observed a pet acknowledgment form on file for the one new child enrolled since my visit to your home in August 2023. You stated you do not transport child care children. The following violations were documented during today’s visit: Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. Seven preschool children, ages 0 to 3, were present when I arrived to the home. GS 110-91(7)(b) 508 Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. The operator did not have documentation of First Aid on file. .1703(a)(2) 716 Electrical outlets not in use were not covered. Two electrical outlets not in use in the dining room were not covered. 10A NCAC .1719(a)(27) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. None of the seven children present today were signed in this morning upon arrival. On yesterday, three school age children were not signed out when departing the FCCH via public school bus or signed back in to the FCCH when dropped off by bus to the FCCH in the afternoon. None of the 8 children present yesterday were signed out in the afternoon. .1721(e)(6) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. A sleep chart documenting sleep checks was not kept for the infant in care. .1724(a)(8)&(f) 1831 A valid qualification letter was not on file and available for review at the facility. A CBC qualification letter was not on file for Madison Ayers, daughter of the operator. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1853 The operator did not conduct a monthly fire drill. A fire drill was not documented for the month of January 2024. .1719(a)(15) & .1721( e)(2) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. The air vent on the floor in the dining room has detached from the floor leaving an opening 12"x3" in which a child's foot could fit causing a potential injury. .1719(a)(17) 1940 Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care. The lock on the cabinet where cleaning supplies are stored was not secure. You exchanged the lock during my visit. .1719(a)(6) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/28/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • an accurate, detailed description of how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email your compliance letter to Audrey.davis@dhhs.nc.gov Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. I am required to make a follow-up visit to your home in the near future to monitoring preschool and overall capacity due to the violation regarding too many preschool children today. Technical assistance provided during today’s visit: Preschool capacity: You explained that you have two drop-in children that sometimes attend when you have space. You said today you wanted to include them in your Valentine's party and allowed them to come although you knew it put you over capacity. I discussed with you if their parents had brought them and stayed with them during the party, it would have been fine to include them. This way, they would have been in the care of their parent and you would have only been responsible for 5 preschool children and in compliance with the rule. First Aid training: Your recent CPR training documentation did not list First Aid although you said both CPR and First Aid were provided. You must contact the training provider and have them send you verification of Pediatric first aid in order to receive credit. Electrical Outlet: Prior to children arriving, be sure to do a walk-through of your home to assure all outlets in parts of the home children have access to are covered. Daily Attendance: Child care rules require times of arrival and departure are maintained daily for all children in care. This includes when school age children attend in the morning before school and when they return after school. The form you are using to document attendance does not include enough columns so today I suggested making your own form for this. Reach out to me if you need assistance with this. Documenting Infant Sleep: You said the infant in care today has not attended regularly and although you have kept sleep charts on infants in the past, you did not think to start one on this child. This is vitally important to help reduce the risk of SIDS. CBC letters: Be sure to keep track of the expiration dates of the CBC letter for all household members age 16 and older. You can submit forms six months before the letter expires. To be in compliance with this requirement, letters must not be allowed to expire. Fire drills: I recommend entering dates on your calendar for fire drills so they are not overlooked. I also recommend conducting them at different times during the day so children know how to respond whether an emergency occurs in the morning, afternoon, etc. You could consider conducting one at the end of rest time to see how children respond to waking up to the sound of an alarm. Locked supplies: You must have a lock on your cabinet that is not easily opened by the children in care. The lock in place today slid off easily and would not have prevented children's access to the hazardous products. Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. Examples of an ownwership include but are not limited to becoming incorporated or dissolving your corporation. ITS-SIDS expires 6/15/24 and must be renewed prior to the expiration date. Rated License – Your FCCH has been assigned to Cohort 1 to resume the rated license following the pandemic hold harmless period. This means you are currently in your preparation year through June 30, 2024 – and your rated license reassessment year will be between July 1, 2024 and June 30, 2025. The last time you were assessed you earned two stars with 2 points in program standards, 1 point in education, and a quality point for caring for no more than 2 infants under age 1. Rules now require FCCHs to do a three-month self-study using the FCCERS-R to earn 2 points in program. You agreed to contact Smart Start to see about getting a copy of the FCCERS. You would choose an item in the FCCERS to focus on and make changes/ improvements to your program in the area you choose. You must maintain documentation of your changes over a three-month period which I will review to determine if you earn the two points in program. For 3 or more points in program, you would need to request the FCCERS. You stated you are not interested in the Environment Rating Scale. Education – you stated you have not taken additional child development coursework since your last assessment so you will maintain 1 point in education. You may choose to use the remainder of your prep year to work on your self-study. Provider Verification of Information Form: I discussed with you today that providers are now required to complete the verification form prior to your annual compliance visit and scan/ email the completed form to your consultant. At the completion of the visit, this visit summary was reviewed with you from my computer screen and emailed to you for your records. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant PO Box 17273 Winston-Salem, NC 27116 ( 336)575-9510 audrey.davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 2/14/2024 Number Present: 7 Completed Date: 2/14/2024 Age: From 0 To 3 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Amanda Ayers, Owner/ Operator of the home assisted me with the visit. Your program currently operates with a two-star license. Restrictions include 1st shift care, minimum of five preschool children at any time, and no playing in the back yard due to proximity of the electric fence. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed and posted as required. Ms. Ayers stated living in the home with her are her husband, adult son, and adult daughter. Be reminded that each of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on each of your qualifying letters. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor free play and lunch. Lunch consisted of chicken nuggets, green beans, blueberries, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. No medications were observed or reported. Storage of hazardous items was monitored today and are stored beneath the kitchen sink. A shelter-in-place emergency drill was last documented on 12/15/23 and a fire drill on 12/21/23. You have one dog which stays outside during the day when the children are present. I observed a pet acknowledgment form on file for the one new child enrolled since my visit to your home in August 2023. You stated you do not transport child care children. The following violations were documented during today’s visit: Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. Seven preschool children, ages 0 to 3, were present when I arrived to the home. GS 110-91(7)(b) 508 Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. The operator did not have documentation of First Aid on file. .1703(a)(2) 716 Electrical outlets not in use were not covered. Two electrical outlets not in use in the dining room were not covered. 10A NCAC .1719(a)(27) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. None of the seven children present today were signed in this morning upon arrival. On yesterday, three school age children were not signed out when departing the FCCH via public school bus or signed back in to the FCCH when dropped off by bus to the FCCH in the afternoon. None of the 8 children present yesterday were signed out in the afternoon. .1721(e)(6) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. A sleep chart documenting sleep checks was not kept for the infant in care. .1724(a)(8)&(f) 1831 A valid qualification letter was not on file and available for review at the facility. A CBC qualification letter was not on file for Madison Ayers, daughter of the operator. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1853 The operator did not conduct a monthly fire drill. A fire drill was not documented for the month of January 2024. .1719(a)(15) & .1721( e)(2) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. The air vent on the floor in the dining room has detached from the floor leaving an opening 12"x3" in which a child's foot could fit causing a potential injury. .1719(a)(17) 1940 Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care. The lock on the cabinet where cleaning supplies are stored was not secure. You exchanged the lock during my visit. .1719(a)(6) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/28/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • an accurate, detailed description of how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email your compliance letter to Audrey.davis@dhhs.nc.gov Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. I am required to make a follow-up visit to your home in the near future to monitoring preschool and overall capacity due to the violation regarding too many preschool children today. Technical assistance provided during today’s visit: Preschool capacity: You explained that you have two drop-in children that sometimes attend when you have space. You said today you wanted to include them in your Valentine's party and allowed them to come although you knew it put you over capacity. I discussed with you if their parents had brought them and stayed with them during the party, it would have been fine to include them. This way, they would have been in the care of their parent and you would have only been responsible for 5 preschool children and in compliance with the rule. First Aid training: Your recent CPR training documentation did not list First Aid although you said both CPR and First Aid were provided. You must contact the training provider and have them send you verification of Pediatric first aid in order to receive credit. Electrical Outlet: Prior to children arriving, be sure to do a walk-through of your home to assure all outlets in parts of the home children have access to are covered. Daily Attendance: Child care rules require times of arrival and departure are maintained daily for all children in care. This includes when school age children attend in the morning before school and when they return after school. The form you are using to document attendance does not include enough columns so today I suggested making your own form for this. Reach out to me if you need assistance with this. Documenting Infant Sleep: You said the infant in care today has not attended regularly and although you have kept sleep charts on infants in the past, you did not think to start one on this child. This is vitally important to help reduce the risk of SIDS. CBC letters: Be sure to keep track of the expiration dates of the CBC letter for all household members age 16 and older. You can submit forms six months before the letter expires. To be in compliance with this requirement, letters must not be allowed to expire. Fire drills: I recommend entering dates on your calendar for fire drills so they are not overlooked. I also recommend conducting them at different times during the day so children know how to respond whether an emergency occurs in the morning, afternoon, etc. You could consider conducting one at the end of rest time to see how children respond to waking up to the sound of an alarm. Locked supplies: You must have a lock on your cabinet that is not easily opened by the children in care. The lock in place today slid off easily and would not have prevented children's access to the hazardous products. Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. Examples of an ownwership include but are not limited to becoming incorporated or dissolving your corporation. ITS-SIDS expires 6/15/24 and must be renewed prior to the expiration date. Rated License – Your FCCH has been assigned to Cohort 1 to resume the rated license following the pandemic hold harmless period. This means you are currently in your preparation year through June 30, 2024 – and your rated license reassessment year will be between July 1, 2024 and June 30, 2025. The last time you were assessed you earned two stars with 2 points in program standards, 1 point in education, and a quality point for caring for no more than 2 infants under age 1. Rules now require FCCHs to do a three-month self-study using the FCCERS-R to earn 2 points in program. You agreed to contact Smart Start to see about getting a copy of the FCCERS. You would choose an item in the FCCERS to focus on and make changes/ improvements to your program in the area you choose. You must maintain documentation of your changes over a three-month period which I will review to determine if you earn the two points in program. For 3 or more points in program, you would need to request the FCCERS. You stated you are not interested in the Environment Rating Scale. Education – you stated you have not taken additional child development coursework since your last assessment so you will maintain 1 point in education. You may choose to use the remainder of your prep year to work on your self-study. Provider Verification of Information Form: I discussed with you today that providers are now required to complete the verification form prior to your annual compliance visit and scan/ email the completed form to your consultant. At the completion of the visit, this visit summary was reviewed with you from my computer screen and emailed to you for your records. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant PO Box 17273 Winston-Salem, NC 27116 ( 336)575-9510 audrey.davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1724 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 8/17/2023 Number Present: 5 Completed Date: 8/17/2023 Age: From 0 To 2 Total Minutes: 210 Time In: 11:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Amanda Ayers, owner and operator of the home. Your program currently operates with a two-star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. This FCCH is individually owned and operated by Ms. Ayers. The program’s compliance history was 88% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys indoors. You said lunch was served before I arrived and included chicken nuggets, green beans, and banana. I observed developmentally appropriate materials and activities were available to the children in the licensed space. I also observed nap time during this visit. The last annual compliance visit was conducted on 9/20/22. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator. You said you do not use an additional caregiver and you do not conduct any routine tasks/ personal errands while children are in care. You stated living in the home with you are her husband, adult son, and your college-age daughter is here during the weekends. Be reminded the four of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letters. I observed qualifying letters on file for you, your son, and your daughter today. The letter for your husband was missing from your file. I emailed a copy of his approved letter to you today to print and file. Program records and required postings were monitored. A fire drill was conducted on 7/25/23 and a shelter in place drill was documented on 6/2/23. An outdoor inspection was last conducted and documented on 8/1/23. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not transport child care children for any reason although your husband’s truck is on site for emergency use. The following seven (7) violations were cited during today’s visit: Violation Number Comment Rule 716 Electrical outlets not in use were not covered. Three outlets not in use were not covered. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A medical assessment was not on file for a child enrolled in May 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 912 Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. The feeding schedule was not updated to include a child's permission to eat table food. .1706(i) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The arrival time was not documented for an infant in care. .1721(e)(6) 1808 Signed statement did not include the date the operator's safe sleep policy was given and explained to the parent/guardian. A copy of the safe sleep policy was not in the file for an infant who officially began receiving care today. 10A NCAC 09 .1724(c)(3) 1831 A valid qualification letter was not on file and available for review at the facility. A criminal qualification letter was not on file for the husband of the operator. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated since 2018 and did not contain current information regarding currently enrolled children. .1714(e ) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 31. 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov or mail two copies of the letter to: Audrey Davis P.O. Box 17273 Winston-Salem, NC 27106 If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: - Family medications were in a cabinet higher than five feet with a lock. However, when I attempted to open the cabinet, the lock broke. You ordered new locks on Amazon during my visit and agreed to replace them immediately. • Rated License – You are in Cohort 1 and therefore in your preparation year for your rated license reassessment. Your current 2-star license was issued 1/29/18 with 1 point in education, 2 points in program, and a quality point for caring for no more than 2 infants. Rules have since - changed requiring all homes to have operational policies meaning you can no longer earn a program point by having operational policies. To earn two points in the program component you must complete a 3 month long self-study and self-assessment using the FCCERS-R. You said you will consider a self-study. You agreed to contact Smart Start to help you obtain a copy of the Family Child Care Environment Rating Scale. Without the self-study, you will receive 1 point in program, 1 point in education, and 1 quality point for a total of 3 points which would cause you to reduce to 1 star. I recommended today that if you choose to do the self-study, start in January or February of 2024. • School-age sign in and out: Times should be documented for school age children when they arrive to your home in the mornings, depart on the school bus, when they return on the bus to your home in the afternoons, and when they leave with their parents at the end of the day. This allows you to have an accurate account of which children are in your care throughout the day. • You have a new infant which officially started today. You did not yet have a sleep chart set up for the infant. You agreed to begin this today since you are required to document checking on sleeping infant under age one every 15 minutes. Health and Safety Training Log – you showed me your health and safety trainings completed this current year in Moodle. I emailed you a health and safety log to use to document these trainings which can also count this year toward your on-going training requirement. You must complete a total of 20 hours of training by September 20, 2023 in order to be in compliance. Please send documentation of these trainings to me by 9/21/23 so I can update your verification form. At the completion of the visit, this visit summary was reviewed with and emailed to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1721 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 8/17/2023 Number Present: 5 Completed Date: 8/17/2023 Age: From 0 To 2 Total Minutes: 210 Time In: 11:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Amanda Ayers, owner and operator of the home. Your program currently operates with a two-star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. This FCCH is individually owned and operated by Ms. Ayers. The program’s compliance history was 88% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys indoors. You said lunch was served before I arrived and included chicken nuggets, green beans, and banana. I observed developmentally appropriate materials and activities were available to the children in the licensed space. I also observed nap time during this visit. The last annual compliance visit was conducted on 9/20/22. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator. You said you do not use an additional caregiver and you do not conduct any routine tasks/ personal errands while children are in care. You stated living in the home with you are her husband, adult son, and your college-age daughter is here during the weekends. Be reminded the four of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letters. I observed qualifying letters on file for you, your son, and your daughter today. The letter for your husband was missing from your file. I emailed a copy of his approved letter to you today to print and file. Program records and required postings were monitored. A fire drill was conducted on 7/25/23 and a shelter in place drill was documented on 6/2/23. An outdoor inspection was last conducted and documented on 8/1/23. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not transport child care children for any reason although your husband’s truck is on site for emergency use. The following seven (7) violations were cited during today’s visit: Violation Number Comment Rule 716 Electrical outlets not in use were not covered. Three outlets not in use were not covered. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A medical assessment was not on file for a child enrolled in May 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 912 Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. The feeding schedule was not updated to include a child's permission to eat table food. .1706(i) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The arrival time was not documented for an infant in care. .1721(e)(6) 1808 Signed statement did not include the date the operator's safe sleep policy was given and explained to the parent/guardian. A copy of the safe sleep policy was not in the file for an infant who officially began receiving care today. 10A NCAC 09 .1724(c)(3) 1831 A valid qualification letter was not on file and available for review at the facility. A criminal qualification letter was not on file for the husband of the operator. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated since 2018 and did not contain current information regarding currently enrolled children. .1714(e ) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 31. 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov or mail two copies of the letter to: Audrey Davis P.O. Box 17273 Winston-Salem, NC 27106 If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: - Family medications were in a cabinet higher than five feet with a lock. However, when I attempted to open the cabinet, the lock broke. You ordered new locks on Amazon during my visit and agreed to replace them immediately. • Rated License – You are in Cohort 1 and therefore in your preparation year for your rated license reassessment. Your current 2-star license was issued 1/29/18 with 1 point in education, 2 points in program, and a quality point for caring for no more than 2 infants. Rules have since - changed requiring all homes to have operational policies meaning you can no longer earn a program point by having operational policies. To earn two points in the program component you must complete a 3 month long self-study and self-assessment using the FCCERS-R. You said you will consider a self-study. You agreed to contact Smart Start to help you obtain a copy of the Family Child Care Environment Rating Scale. Without the self-study, you will receive 1 point in program, 1 point in education, and 1 quality point for a total of 3 points which would cause you to reduce to 1 star. I recommended today that if you choose to do the self-study, start in January or February of 2024. • School-age sign in and out: Times should be documented for school age children when they arrive to your home in the mornings, depart on the school bus, when they return on the bus to your home in the afternoons, and when they leave with their parents at the end of the day. This allows you to have an accurate account of which children are in your care throughout the day. • You have a new infant which officially started today. You did not yet have a sleep chart set up for the infant. You agreed to begin this today since you are required to document checking on sleeping infant under age one every 15 minutes. Health and Safety Training Log – you showed me your health and safety trainings completed this current year in Moodle. I emailed you a health and safety log to use to document these trainings which can also count this year toward your on-going training requirement. You must complete a total of 20 hours of training by September 20, 2023 in order to be in compliance. Please send documentation of these trainings to me by 9/21/23 so I can update your verification form. At the completion of the visit, this visit summary was reviewed with and emailed to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 8/17/2023 Number Present: 5 Completed Date: 8/17/2023 Age: From 0 To 2 Total Minutes: 210 Time In: 11:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Amanda Ayers, owner and operator of the home. Your program currently operates with a two-star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. This FCCH is individually owned and operated by Ms. Ayers. The program’s compliance history was 88% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys indoors. You said lunch was served before I arrived and included chicken nuggets, green beans, and banana. I observed developmentally appropriate materials and activities were available to the children in the licensed space. I also observed nap time during this visit. The last annual compliance visit was conducted on 9/20/22. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator. You said you do not use an additional caregiver and you do not conduct any routine tasks/ personal errands while children are in care. You stated living in the home with you are her husband, adult son, and your college-age daughter is here during the weekends. Be reminded the four of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letters. I observed qualifying letters on file for you, your son, and your daughter today. The letter for your husband was missing from your file. I emailed a copy of his approved letter to you today to print and file. Program records and required postings were monitored. A fire drill was conducted on 7/25/23 and a shelter in place drill was documented on 6/2/23. An outdoor inspection was last conducted and documented on 8/1/23. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not transport child care children for any reason although your husband’s truck is on site for emergency use. The following seven (7) violations were cited during today’s visit: Violation Number Comment Rule 716 Electrical outlets not in use were not covered. Three outlets not in use were not covered. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A medical assessment was not on file for a child enrolled in May 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 912 Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. The feeding schedule was not updated to include a child's permission to eat table food. .1706(i) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The arrival time was not documented for an infant in care. .1721(e)(6) 1808 Signed statement did not include the date the operator's safe sleep policy was given and explained to the parent/guardian. A copy of the safe sleep policy was not in the file for an infant who officially began receiving care today. 10A NCAC 09 .1724(c)(3) 1831 A valid qualification letter was not on file and available for review at the facility. A criminal qualification letter was not on file for the husband of the operator. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated since 2018 and did not contain current information regarding currently enrolled children. .1714(e ) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 31. 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov or mail two copies of the letter to: Audrey Davis P.O. Box 17273 Winston-Salem, NC 27106 If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: - Family medications were in a cabinet higher than five feet with a lock. However, when I attempted to open the cabinet, the lock broke. You ordered new locks on Amazon during my visit and agreed to replace them immediately. • Rated License – You are in Cohort 1 and therefore in your preparation year for your rated license reassessment. Your current 2-star license was issued 1/29/18 with 1 point in education, 2 points in program, and a quality point for caring for no more than 2 infants. Rules have since - changed requiring all homes to have operational policies meaning you can no longer earn a program point by having operational policies. To earn two points in the program component you must complete a 3 month long self-study and self-assessment using the FCCERS-R. You said you will consider a self-study. You agreed to contact Smart Start to help you obtain a copy of the Family Child Care Environment Rating Scale. Without the self-study, you will receive 1 point in program, 1 point in education, and 1 quality point for a total of 3 points which would cause you to reduce to 1 star. I recommended today that if you choose to do the self-study, start in January or February of 2024. • School-age sign in and out: Times should be documented for school age children when they arrive to your home in the mornings, depart on the school bus, when they return on the bus to your home in the afternoons, and when they leave with their parents at the end of the day. This allows you to have an accurate account of which children are in your care throughout the day. • You have a new infant which officially started today. You did not yet have a sleep chart set up for the infant. You agreed to begin this today since you are required to document checking on sleeping infant under age one every 15 minutes. Health and Safety Training Log – you showed me your health and safety trainings completed this current year in Moodle. I emailed you a health and safety log to use to document these trainings which can also count this year toward your on-going training requirement. You must complete a total of 20 hours of training by September 20, 2023 in order to be in compliance. Please send documentation of these trainings to me by 9/21/23 so I can update your verification form. At the completion of the visit, this visit summary was reviewed with and emailed to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 8/17/2023 Number Present: 5 Completed Date: 8/17/2023 Age: From 0 To 2 Total Minutes: 210 Time In: 11:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Amanda Ayers, owner and operator of the home. Your program currently operates with a two-star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. This FCCH is individually owned and operated by Ms. Ayers. The program’s compliance history was 88% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys indoors. You said lunch was served before I arrived and included chicken nuggets, green beans, and banana. I observed developmentally appropriate materials and activities were available to the children in the licensed space. I also observed nap time during this visit. The last annual compliance visit was conducted on 9/20/22. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator. You said you do not use an additional caregiver and you do not conduct any routine tasks/ personal errands while children are in care. You stated living in the home with you are her husband, adult son, and your college-age daughter is here during the weekends. Be reminded the four of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letters. I observed qualifying letters on file for you, your son, and your daughter today. The letter for your husband was missing from your file. I emailed a copy of his approved letter to you today to print and file. Program records and required postings were monitored. A fire drill was conducted on 7/25/23 and a shelter in place drill was documented on 6/2/23. An outdoor inspection was last conducted and documented on 8/1/23. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not transport child care children for any reason although your husband’s truck is on site for emergency use. The following seven (7) violations were cited during today’s visit: Violation Number Comment Rule 716 Electrical outlets not in use were not covered. Three outlets not in use were not covered. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A medical assessment was not on file for a child enrolled in May 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 912 Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. The feeding schedule was not updated to include a child's permission to eat table food. .1706(i) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The arrival time was not documented for an infant in care. .1721(e)(6) 1808 Signed statement did not include the date the operator's safe sleep policy was given and explained to the parent/guardian. A copy of the safe sleep policy was not in the file for an infant who officially began receiving care today. 10A NCAC 09 .1724(c)(3) 1831 A valid qualification letter was not on file and available for review at the facility. A criminal qualification letter was not on file for the husband of the operator. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated since 2018 and did not contain current information regarding currently enrolled children. .1714(e ) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 31. 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov or mail two copies of the letter to: Audrey Davis P.O. Box 17273 Winston-Salem, NC 27106 If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: - Family medications were in a cabinet higher than five feet with a lock. However, when I attempted to open the cabinet, the lock broke. You ordered new locks on Amazon during my visit and agreed to replace them immediately. • Rated License – You are in Cohort 1 and therefore in your preparation year for your rated license reassessment. Your current 2-star license was issued 1/29/18 with 1 point in education, 2 points in program, and a quality point for caring for no more than 2 infants. Rules have since - changed requiring all homes to have operational policies meaning you can no longer earn a program point by having operational policies. To earn two points in the program component you must complete a 3 month long self-study and self-assessment using the FCCERS-R. You said you will consider a self-study. You agreed to contact Smart Start to help you obtain a copy of the Family Child Care Environment Rating Scale. Without the self-study, you will receive 1 point in program, 1 point in education, and 1 quality point for a total of 3 points which would cause you to reduce to 1 star. I recommended today that if you choose to do the self-study, start in January or February of 2024. • School-age sign in and out: Times should be documented for school age children when they arrive to your home in the mornings, depart on the school bus, when they return on the bus to your home in the afternoons, and when they leave with their parents at the end of the day. This allows you to have an accurate account of which children are in your care throughout the day. • You have a new infant which officially started today. You did not yet have a sleep chart set up for the infant. You agreed to begin this today since you are required to document checking on sleeping infant under age one every 15 minutes. Health and Safety Training Log – you showed me your health and safety trainings completed this current year in Moodle. I emailed you a health and safety log to use to document these trainings which can also count this year toward your on-going training requirement. You must complete a total of 20 hours of training by September 20, 2023 in order to be in compliance. Please send documentation of these trainings to me by 9/21/23 so I can update your verification form. At the completion of the visit, this visit summary was reviewed with and emailed to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: AMANDA'S ANGELS Facility ID: 86000408 Consultant: AUDREY DAVIS Operation Type: Family CC Home Case Number: Visit Date: 8/17/2023 Number Present: 5 Completed Date: 8/17/2023 Age: From 0 To 2 Total Minutes: 210 Time In: 11:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Amanda Ayers, owner and operator of the home. Your program currently operates with a two-star license. Restrictions include first shift only, NMT 5 preschool children, and children not permitted to play in the back yard due to electric fence. The license was observed, and the restrictions were found in compliance. This FCCH is individually owned and operated by Ms. Ayers. The program’s compliance history was 88% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys indoors. You said lunch was served before I arrived and included chicken nuggets, green beans, and banana. I observed developmentally appropriate materials and activities were available to the children in the licensed space. I also observed nap time during this visit. The last annual compliance visit was conducted on 9/20/22. A Verification of Required Information for Operator and Additional Caregivers form was completed during the visit for the operator. You said you do not use an additional caregiver and you do not conduct any routine tasks/ personal errands while children are in care. You stated living in the home with you are her husband, adult son, and your college-age daughter is here during the weekends. Be reminded the four of you must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letters. I observed qualifying letters on file for you, your son, and your daughter today. The letter for your husband was missing from your file. I emailed a copy of his approved letter to you today to print and file. Program records and required postings were monitored. A fire drill was conducted on 7/25/23 and a shelter in place drill was documented on 6/2/23. An outdoor inspection was last conducted and documented on 8/1/23. You have one dog which was outside during my visit. Vaccinations and parent acknowledgement forms were monitored. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not transport child care children for any reason although your husband’s truck is on site for emergency use. The following seven (7) violations were cited during today’s visit: Violation Number Comment Rule 716 Electrical outlets not in use were not covered. Three outlets not in use were not covered. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A medical assessment was not on file for a child enrolled in May 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 912 Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. The feeding schedule was not updated to include a child's permission to eat table food. .1706(i) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The arrival time was not documented for an infant in care. .1721(e)(6) 1808 Signed statement did not include the date the operator's safe sleep policy was given and explained to the parent/guardian. A copy of the safe sleep policy was not in the file for an infant who officially began receiving care today. 10A NCAC 09 .1724(c)(3) 1831 A valid qualification letter was not on file and available for review at the facility. A criminal qualification letter was not on file for the husband of the operator. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated since 2018 and did not contain current information regarding currently enrolled children. .1714(e ) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 31. 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov or mail two copies of the letter to: Audrey Davis P.O. Box 17273 Winston-Salem, NC 27106 If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: - Family medications were in a cabinet higher than five feet with a lock. However, when I attempted to open the cabinet, the lock broke. You ordered new locks on Amazon during my visit and agreed to replace them immediately. • Rated License – You are in Cohort 1 and therefore in your preparation year for your rated license reassessment. Your current 2-star license was issued 1/29/18 with 1 point in education, 2 points in program, and a quality point for caring for no more than 2 infants. Rules have since - changed requiring all homes to have operational policies meaning you can no longer earn a program point by having operational policies. To earn two points in the program component you must complete a 3 month long self-study and self-assessment using the FCCERS-R. You said you will consider a self-study. You agreed to contact Smart Start to help you obtain a copy of the Family Child Care Environment Rating Scale. Without the self-study, you will receive 1 point in program, 1 point in education, and 1 quality point for a total of 3 points which would cause you to reduce to 1 star. I recommended today that if you choose to do the self-study, start in January or February of 2024. • School-age sign in and out: Times should be documented for school age children when they arrive to your home in the mornings, depart on the school bus, when they return on the bus to your home in the afternoons, and when they leave with their parents at the end of the day. This allows you to have an accurate account of which children are in your care throughout the day. • You have a new infant which officially started today. You did not yet have a sleep chart set up for the infant. You agreed to begin this today since you are required to document checking on sleeping infant under age one every 15 minutes. Health and Safety Training Log – you showed me your health and safety trainings completed this current year in Moodle. I emailed you a health and safety log to use to document these trainings which can also count this year toward your on-going training requirement. You must complete a total of 20 hours of training by September 20, 2023 in order to be in compliance. Please send documentation of these trainings to me by 9/21/23 so I can update your verification form. At the completion of the visit, this visit summary was reviewed with and emailed to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times